Job description

Job responsibilities

• To ensure that where blood samples need to be sent off for analysis, they are delivered to the nearest site in time for that days collection.
• To report any concerns with regard to patients or colleagues to the senior registered nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.

This role is key to the on-going development of the locality. You will eventually be working in an autonomous capacity seeing a group delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.

Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and other phlebotomists. You must demonstrate that you can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multi-disciplinary team.

IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.

A full Job Description / Person Specification can be found in the attached documents.

Person Specification

Qualification

Essential

• GCSEs grade C or above in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

• Experience of working within a care setting
• Phlebotomy experience training

Communication

Essential

• Good interpersonal skills
• Able to communicate effectively using the English Language

Experience

Essential

• Experience of dealing face to face with members of the public

Desirable

• Experience of working within a care setting
• Phlebotomy experience training
• Administrative experience

Personal, people, development

Essential

• Ability to manage stressful situations
• Be a team player
• Responds positively to change

Personal attributes, behaviour

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
• Able to prioritise

Other

Essential

• Must hold a full and valid driving licence
• Access to a vehicle to travel to patients in the community

Skills, Abilities Knowledge

Essential

• Experience of working with the general public
• Able to communicate effectively in written and verbal English Language Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• A team player
• Work flexibly to accommodate patient/service needs
• Good basic IT/standard keyboard skills

Desirable

• Knowledge of SystmOne
• Aware of issues in community and health care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Kelling Hospital/Fakenham Medical Practice

Kelling Hospital

Kelling

NR25 6QA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Participate in the planning, organisation, preparation and delivery of training and outreach sessions; to groups of staff or other professionals who work with targeted client groups, in various settings. This includes setting up stalls and equipment at events.

Provide effective health promotion and sexual health awareness. Search for new contacts, venues, and community links to expand the Outreach offer.

Offer screening and condoms/lube during community events, awareness raising sessions and signposting to clinics and on-line services.

Provide sexual health advice to service users who may be at risk of STIs, blood borne viruses, risk of pregnancy and signpost to appropriate services.

Provide a safe environment and non-judgemental approach to enable service users to ask questions and discuss concerns.

Working with the Outreach & Prevention Co-Ordinator, establish and maintain relationships of trust and a collaborative approach with community leaders, faith leaders, organisations, networks and individuals to deliver co-produced sexual and reproductive health interventions.

Assist with campaigns and events such as World AIDS Day, National HIV Testing Week, Sexual Health Week, LGBT+ History Month, Pride, Black History Month and other promotions and events.

Promote the service effectively and participate in joint working initiatives.

Participate in the iCaSH social media platforms and digital engagement including netreach, as required by the service.

Working with the Outreach & Prevention Co-Ordinator, attend Local Sexual Health Outreach Partnership Groups to represent iCaSH Outreach & Prevention service.

Maintain up-to-date database of key partners.

Contribute to day-to-day administration including supporting the supply of Chlamydia and Gonorrhoea screening kits and C-Card supplies to our partners as requested.

Record outreach activity, ensuring data is recorded accurately and in a timely manner.

Report any noticeable changes or themes to Line manager and suggesting any improvements to the service.

Work as part of a team, attend team meetings and supervision sessions and plan and discuss work with other team members.

Communication

Provide advice, information, education to service users within level of competence, referring to senior staff where appropriate.

Work with service users to assess risk and to provide information about and discussion of risk-taking behaviour and risk reduction.

Record interventions accurately and concisely and keep confidential records.

Adapt communication and language to suit service user group/audience and to establish good working relationships with key stakeholders.

Liaise with and exchange information with other sexual health outreach services as relevant for the management of patients/clients.

Work collaboratively with all East of England Community Health and Care iCaSH Services to ensure a corporate approach.

People Management

Maintain own professional development and take part in appraisal process.

The post holder must carry out his/her duties with regard to East of England Community Health and Care NHS Trust Equal Opportunities Policy at all times.

Professional Development

Participate in a yearly appraisal and development review where relevant objectives are set.

Be responsible for own compliance for mandatory training requirements.

Take responsibility for keeping professionally up to date, demonstrating awareness of policy changes.

Attend mutually agreed training courses, seminars and conferences for personal and professional development.

Assist with teaching and education to individuals and groups from within and outside the service.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call, transported or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

Adhere to the Trust risk assessment and risk management processes.

Adhere to the Trust infection prevention and control policies and procedures.

Undertake mandatory training and any other training relevant to the role as required by the Trust

Participate in audits as required.

Participate in relevant emergency preparedness process for their team.

General

The post holder must at all times carry out his/her duties with regard to the East of England Community Health and Care NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for service users, visitors and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. East of England Community Health and Care NHS Trust is committed to the fair treatment of its staff, potential staff or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.

To work flexibly to support the local service objectives including evening and weekend working, lone working, working from home, and office-based working.

Able to drive to all locations within the county to deliver services and testing kits and consumables as required.

Safeguarding people responsibility

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.

There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this, employees who are registrants are reminded of their professional duty of care.

Safeguarding means protecting a citizens health, wellbeing, and human rights; enabling them to live free from harm, abuse, and neglect. It is an integral part of providing hight quality health care.

Those most in need of protection include:

Children and young people

Adults at risk, such as those receiving care in their own home. People with physical, sensory, and mental impairments, and those with learning disabilities.

Sustainability

It is the responsibility of all staff to minimise the Trusts environmental impact wherever possible. This will include recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Person Specification

Qualifications

Essential

• Level 3 Award in Education and Training (previously PTLLS) or willingness to undertake it

Skills

Essential

• Excellent organisational & prioritising skills
• Proficient IT skills Microsoft Office (Word/Excel/PowerPoint)
• Excellent interpersonal and communication skills with range of individuals, including underserved and under-represented populations

Experience

Essential

• Experience or understanding the need to work with diverse communities including young people
• Experience of preparing, planning and delivering targeted health promotion training and workshops.
• Experience of working effectively with different agencies in the community, voluntary or statutory sectors

Other

Essential

• Access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

iCaSH Cambridgeshire

Brookfields Hospital, Mill House, 351 Mill Road

Cambridge

CB1 3DF

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Assess childrens functional, motor and coordination needs; deliver occupational therapy programmes; prescribe specialist equipment; develop care plans and monitor outcomes.
• Work in clinics, schools, homes and community settings.
• Train and support parents, school staff, therapy assistants and students.
• Complete EHCP reports and statutory documentation, maintain accurate records, communicate with partner agencies, and manage workload effectively.
• Participate in audits, research, service improvement, supervision and professional development.
• Ensure compliance with HCPC standards, safeguarding, confidentiality, health and safety, infection control and Trust policies.

Person Specification

Qualifications & Training

Essential

• Degree or Diploma in Occupational Therapy (or equivalent)
• Registration with HCPC (or pending)

Desirable

• Experience working with children and young people in educational community, or healthcare settings
• RCOT membership

Experience

Essential

• Experience working in multi-disciplinary or multi agency teams as a registered Occupational Therapist or whilst on a clinical placement
• Knowledge of child development and children's occupational therapy principles
• Ability to work independently and as part of a multidisciplinary team
• Strong organisational, time-management skills and caseload management
• Ability to travel independently for clinical visits across Norfolk

Desirable

• Experience of working in the community (registered or undergraduate)
• Experience leading/participating in workshops/lecturing

Skills, Abilities and Knowledge

Essential

• Broad range of core clinical experience at undergraduate or post graduate level, with the ability to transfer OT core skills to the OT process with children & young people
• Demonstrates an ability to problem solve in a clinical setting
• Basic ability to integrate theory and practise and demonstrate creative problem-solving
• Basic ability to critically reflect on and use evidence to develop best practice

Communication

Essential

• Effective written and verbal communication skills
• Ability to work collaboratively with families, other professionals
• Ability to effectively communicate assessment findings and coach others to implement plans

Personal and People Development

Essential

• Accept responsibility and accountability for own work and can define the responsibilities of others
• Recognises the limits of own authority within role
• Seeks and uses professional support appropriately
• Understands the principle of confidentiality
• Demonstrates professional curiosity
• Has a realistic knowledge of personal strengths and areas for development

Personal Attributes / Behaviours

Essential

• Demonstrates understanding of safeguarding issues
• Appreciates the significance of safeguarding and interprets this accurately for all individual children and young people/vulnerable adults whatever their life circumstances

Emotional Awareness

Essential

• Aware of the range of emotions in self and others
• Demonstrates empathy for the concerns of others
• Listens to and understands directly and indirectly expressed feelings
• Encourages others to express themselves openly
• Manages strong emotions and responds constructively to the source of problems
• Shows respect for others' feelings, views and circumstances
• In highly stressful situations keeps own feelings in check, takes constructive action and calms others down
• Has a range of mechanisms for dealings with stress, can recognise when to use them and does so
• Listens to personal comments without becoming defensive

Other

Essential

• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary as the nature of children's practice will require the post holder to bend, stretch, lifts children's limbs, crawl, kneel, work in confined spaces and at times work from the floor employing light physical effort on day to day basis
• Satisfactory Disclosure of Barring Service
• Must hold full and valid driving licence and have access to a vehicle with insurance
• Able to communicate effectively in written and verbal English Language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification to view a full description of the job and its main responsibilities

Person Specification

Qualifications

Essential

• Numerate and literate, with Maths and English GCSE (Level 4 or above), or equivalent
• NVQ Level 3 in Business Administration, or equivalent experience
• Proven IT skills

Experience

Essential

• Proven administration experience in a busy office environment
• Proven experience of working as part of a team

Desirable

• Knowledge of NHS
• Knowledge of SystmOne,
• Knowledge of RingCentral,
• Knowledge of ESSITY.

Skills, Abilities and Knowledge

Essential

• Comprehensive working knowledge of Microsoft Office, especially Word, Excel and Outlook.
• Typing skills
• Good organisational and communications skills
• Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload
• Articulate, calm, polite and well-motivated with a positive attitude to customer care
• Effective communication and listening skills

Desirable

• Enhanced IT skills
• Planning skills
• Customer care skills

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Enthusiastic and motivated
• Committed to providing the best possible service to patients showing care and compassion
• Tact and diplomacy

Other

Essential

• Flexible attitude and approach to work to meet Patient / Service needs
• Able to make own transport arrangements to meet the needs of the Service
• Willingness to cover in other geographical locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Undertake comprehensive assessments, investigations and treatment planning for Children & Young People with ADHD and Autism.
• Prescribe and monitor medication within scope of practice, maintain accurate medical records and coordinate referrals to health, social care and specialist services.
• Provide nurse-led clinics, reviews and discharge processes, ensuring effective communication with primary care.
• Lead clinical audits, investigate incidents, support staff development and supervision, contribute to service improvement and pathway development, monitor standards of care, analyse service data and ensure safe, effective use of resources while maintaining professional and regulatory standards.

Person Specification

Qualifications

Essential

• Registered Nurse
• Current NMC Registration
• Degree in Healthcare related subject
• Master's degrees in health care related subject/Advanced Clinical Practice or equivalent
• Independent non-medical prescriber
• Enhanced Clinical Assessment

Desirable

• Long term conditions qualification
• Mentorship/ leadership qualification
• Speciality specific qualification

Experience

Essential

• Significant years post Registration experience in a variety of settings
• Experience of working to protocols and guidelines
• Evidence of on-going personal and professional development
• Previous experience of developing clinical guidelines and clinical care pathways
• Experience of clinical audit
• Evidence of successful management of change
• Previous experience of working with children, young people and families

Desirable

• Previous experience in an ANP role
• Previous experience in the field of ADHD / Neurodevelopmental nursing
• Experience of working with marginalised patient groups

Skills, Abilities and Knowledge

Essential

• Ability to work autonomously and manage own workload
• Management of patients with complex needs
• Clinical examination skills
• Accountability of own role and other roles in a nurse-led service
• Management and Leadership skills/effective change agent, evidence of education / qualification in leadership
• Evidence of advanced clinical practice
• Awareness of the need to focus on continuous quality Improvement
• Able and willing to use Information Technology Systems

Desirable

• Quality improvement training

Communication

Essential

• Excellent written and Verbal communication skills using the English language
• Ability to communicate with patients and families with regard to diagnosis, treatment and care planning
• Ability to communicate difficult news while working in a collaborative shared decision-making culture
• Negotiation and conflict management skills

Desirable

• Advanced communication qualification

Personal and People Development

Essential

• Teaching and mentoring qualification or equivalent evidence of teaching and assessing in practice
• Evidence of continued professional development

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Awareness and understanding of the NHS issues relevant to nursing advanced practice
• Understanding of the Clinical Governance Framework
• Aware of the political and organisational drivers that impact on the service

Other

Essential

• Ability to be creative innovative and adaptable
• Organised and motivated Positive role model
• Flexibility to work evenings and weekends where the need arises
• Hold a full and valid UK driving license and have the ability to travel across the county of Norfolk to deliver patient care and staff support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich / Kings Lynn

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To support the integrated 0-19 Healthy Child Service locality team in providing an innovative and high-quality service in an environment that enhances client care and promotes child and family wellbeing.

To support the assessment and review of clinical needs in the 5-19 Team.

To work both as a team and without direct supervision to support clients as part of the universal and targeted aspects of the service provision.

To support the assessment and review of clinical needs.

The post will be working over collaborative localities but will need to have flexibility to support other localities as needed to ensure that service delivery is equitable.

To liaise with colleagues within the clinical team to assist in the co-ordination and development of the service.

To develop specialist interest areas in order to enrich the knowledge and skills set within the Norfolk Children & Young Peoples Health Service.

Maintain continued development and learning to ensure that practice remains current, evidenced and of high quality for the children, young people, and families we support.

To assist in the prioritisation of referrals and booking appointments.To engage in team and locality meetings.

To offer an inclusive service that is accessible to all recognising individuals equality, diversity and rights.

Assist in the delivery and planning of programmes/activities of care that may be with individuals or to groups such as parents/carers.

To provide targeted packages of care under the supervision of a registered case holder. Use goal setting to support the service user to identify their own needs and empower them to make sustainable healthy choices.

To write clinical records in a concise, accurate and timely manner in line with East Of England Community Health and Care record keeping policy.To promote the use of digital resources on Just One Norfolk, to enhance self-care skills for children, young people and their families.

To confidently utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.

To support Duty in localities on a rotational basis.

Within this role you will need to travel as an independent practitioner on a daily basis, across Norfolk which involves both rural and urban travel. The nature of our work does result in travel arrangements changing at short notice.

Due to the large geography our service covers and the limitations of sufficient public transport to undertake this role you must hold a full and current driving licence and have access to your own transport. This is subject to the provisions of the Equality Act 2010, and therefore if the postholder requires a reasonable adjustment due to a disability then this will be considered.

Person Specification

Qualifications

Essential

• NVQ level 3 in health, social care, education or an equivalent.

Desirable

• Foundation degree in relevant area.

Experience

Essential

• Recent experience of working with children and young people and families.
• Building professional relationships with parents/carers
• Demonstrates the ability to safeguarding children.

Desirable

• Experience of working with families in the community
• Planning and facilitating groups to deliver health promotion messages

Skills

Essential

• Good communication skills and have the ability to change communication style depending on audience.
• Ability to analyse information and use reasoning skills to assess clients needs.
• Robust IT skills and clear record keeping.
• Understanding of the public health agenda and national and local policies relating to Children and Young People's health and wellbeing, including Working Together to Safeguard Children.
• Understanding key public health resources to support the children and families of Norfolk.

Desirable

• Ability to apply and use assessment tools to support a childs developmental assessment and identify need
• Knowledge of Systm1
• Experience in or knowledge of child development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Various Across Norfolk

Norfolk

NR4 6AU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To work as part of a multidisciplinary 0-19 team to identify the health needs of children and young people, their families and the community and contribute to developing a strategy to address individual identified needs as well as those needs within the community.

To support the 0-19 service offer the post holder will be required to undertake migration training within 2 years of employment into the other SCPHN pathway, e.g. Health Visitor to School Nurse.

To use knowledge and skills to assess, plan, implement and evaluate packages of care.

To be competent as a non medical prescriber.

To support families through a range of methods including home visits, digital drop-in clinics, video contacts, to assess the needs of children and their families.

To support children and young people and their families with emotional and behavioural.

To advise their client group on the promotion of health and the prevention of illness.

To link practice with local and national targets and deliver public health programmes based on current priorities and targets.

To plan evidence based health promotion programmes, order resources, compile teaching plans with aims, objectives and outcomes, and evaluate the sessions.

To act as a health link for other agencies, e.g. Childrens Services, GPs, Midwifery Services both community and hospital, voluntary services, public and private agencies and work closely with partner agencies to promote the health and wellbeing of children, young people and families.

To work with the Locality Leadership Team to support children, young people and families who are considered to be vulnerable or at risk. To adhere to current Safeguarding Procedures, and participate in child protection case conferences and case review meetings as required.

To contribute to the development of local policies and procedures relevant to their area of work and contribute to relevant service design projects.

To take responsibility for their own clinical practice including clinical supervision and to adhere to the NMC code of conduct.

As service need requires, to support service delivery at the Single Point of Access in Just One Number.

To support other localities including the Single Point of Access to ensure that all relevant clinical skills are kept up to date, and to maintain effective working relationships and continuity of services.

Our organisation welcomes students to join our locality teams across Norfolk, to gain practice experience within a positive learning environment. Students are supported by Practice Supervisors and Practice Assessors, whose role is to support each student to progress in their learning journey, by providing practice examples to meet students learning needs.

To be competent and confident in using digital technology and be able to promote this to service users. This includes supporting the development of JustOneNorfolk.

To promote early intervention and the use of digital resources via Just One Number and Just One Norfolk to enhance self-care skills for children, young people, and their families.

To confidently utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.

Within this role you will need to travel as an independent practitioner on a daily basis, across Norfolk which involves both rural and urban travel. The nature of our work does result in travel arrangements changing at short notice. Due to the large geography our service covers and the limitations of sufficient public transport to undertake this role you must hold a full and current driving licence and have access to your own transport to meet the travel requirements of the role. This is subject to the provisions of the Equality Act 2010, and therefore if you require a reasonable adjustment due to a disability then this will be considered.

Communication

To communicate complex and sensitive information concerning the child or young persons condition to the childs parents/carers and young person. Able to communicate effectively using appropriate methods and recognising barriers to communication.

To communicate within the multi-disciplinary team and model effective team working and communication skills, supporting change within the service.

To develop links with Early Childhood and Family Services (ECFS), educational settings and other agencies involved in promoting childrens well-being.

To work closely with other professional teams and key stakeholders including service users, statutory and non-statutory organisations.

To act as first line response to complaints working within national and corporate guidelines.

To contribute to the training of students of nursing and other disciplines, during community experience programmes.

To contribute to ensuring that CCS responsibilities to engage and consult with patients and the public are met in line with statutory requirements.

Budgetary Responsibility

To demonstrate responsible use of resources, with an awareness of budgetary restraints.

To ensure health monitoring equipment is operating to a high standard, maintained and calibrated.

Human Resources

To contribute to the training of students of nursing and other disciplines, during community experience programmes.

Maintaining own professional development and requirement to take part in appraisal and KSF process.

To delegate work to other members of the team related to their capabilities and competencies, ensuring there is clarity regarding the feedback mechanisms.

Research & Development Activity

Contributes to clinical audit and research highlighting unmet needs within the practice population. Contributes to the maintenance of the Health Profile of the practice population.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of contact must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes.

The post holder must adhere to infection control policies and procedures.

It is a condition of your employment that you are currently registered with the NMC and it is your responsibility to maintain your professional registration.

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.

The post holder must participate in clinical and other audits as required.

Provide patients and their families /carers with information on standards they should expect from the team.

Participate in clinical supervision on a regular basis.

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Qualifications & Training

Essential

• RGN/RMN/RSCN/RN - LD or Registered Midwife
• Specialist Practitioner degree/diploma post registration SCPHN
• Mentor/998 or equivalent teaching qualification
• Evidence of continuing professional development

Desirable

• Management and leadership qualification
• Registered non-medical Nurse Prescriber

Experience

Essential

• Experience of working with children and their families
• Experience of profiling localities and need
• Experience of working in the community
• Experience of working in a multidisciplinary setting
• Experience of Safeguarding

Desirable

• Experience of Mentoring
• Working in proactive service development
• Work with different communities including minority and ethnic groups

Knowledge & Skills

Essential

• High level of clinical skills, with the ability to identify, respond to and evaluate health needs
• Knowledge and effective skills in using evidence-based models of intervention to deliver successful outcomes and an ability to bring research into practice
• Current knowledge of local and national policies informing Health Visiting practice
• Ability to communicate effectively with children, parents and Early Years settings and other health organisations
• Ability to use Systm1

Desirable

• Audit and data analysis
• Leadership and line management skills
• Experience with delivering healthcare interventions via digital platforms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Whiting House/Windmill Annexe

Norwich

NR4 6DN

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To work as part of a multidisciplinary 0-19 team to identify the health needs of children and young people, their families and the community and contribute to developing a strategy to address individual identified needs as well as those needs within the community.

2. To be committed to maintaining an evidence-based work ethic through continual learning and professional development. Postholder will be encouraged to develop professionally including consideration of the SCPHN course.

3. To develop further their core skills of assessing, planning, implementing and evaluating care to provide early intervention and care to families, children and young people in line with our commissioned service.

4. To support families through a range of methods including home visits, digital or in person drop-in clinics, virtual and phone contacts to assess the needs of children and their families.

5. To work as part of the locality team to support children, young people and families who are vulnerable or at risk. Postholders should ensure that they are compliant with safeguarding mandatory training and that they are aware of local safeguarding policies and procedures and how to access these.

6. To support other localities as required, including Just One Number, to ensure that all relevant clinical skills are developed, and to maintain effective working relationships and continuity of services.

7. To work with, promote and support families to access the Norfolk Family Hub offer

8. To develop skills to promote the use of digital resources on Just One Norfolk during all contacts with service users to enhance self-care skills for children, young people, and their families.

9. To take responsibility for their own clinical practice including supervision and to adhere to the NMC code.

10. To contribute to the development of local policies and procedures relevant to their area of work and contribute to relevant service design projects.

11. To develop the skills to utilise virtual platforms in assessments, interventions, training, and networking to support effective practice and partnership working.

12. Within this role you will need to travel as an independent practitioner on a daily basis, across Norfolk which involves both rural and urban travel. The nature of our work does result in travel arrangements changing at short notice. Due to the large geography our service covers and the limitations of sufficient public transport to undertake this role you must hold a full and current driving licence and have access to your own transport. This is subject to the provisions of the Equality Act 2010, and therefore if the postholder requires a reasonable adjustment due to a disability then this will be considered.

13. Postholders will be willing to undertake training to be an assessor and supervisor to enable them to support pre registration students on placement within the service. Postholder will ensure that they maintain compliance with this requirement.

Person Specification

Qualifications & Training

Essential

• Current NMC Registration
• Evidence of degree level study in the last 2 years (or willingness to work towards)

Desirable

• Mentor/998 or equivalent teaching qualification

Experience

Essential

• Experience of working in a multidisciplinary setting
• Experience of Safeguarding adults and/or children

Desirable

• Experience of Mentoring
• Experience of working in a community setting
• Experience of working with children and their famillies

Knowledge & Skills

Essential

• The clinical skills to identify, respond to and evaluate health needs
• Current knowledge of local and national policies informing the delivery of the Healthy Child Programme
• Competent keyboard skills and ability to communicate through IT using packages such as Word, Outlook, Microsoft Teams, Excel and PowerPoint
• Commitment to the development of excellent services, which focus on improved outcomes for children
• Demonstrate an understanding of and ability to act upon the principles and practice of health promotion
• Able to plan and organise their work using time management and prioritisation skills and work independently
• Ability to communicate effectively with children, parents and partner agencies
• Ability to work flexibly as part of a team

Desirable

• Experience with delivering healthcare interventions via digital platforms
• Ability to use SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Northfield House or Havenbridge House

Norfolk

NR28 0AS

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Assist in the administration of clinics including booking appointments, cancelling and re-scheduling of appointments using SystmOne, ensuring data quality at all times.

Answer telephone calls from members of the public, communicate information about the service, register the patients on SystmOne and arrange booked call backs for physiotherapy assessment in a courteous and friendly manner.

Complete the accurate registration and administration of referrals into SystmOne, clinical patient administration system.

Assist with monitoring of waiting lists and clinics for the weeks ahead and plan to ensure capacity is used appropriately. This includes sending online booking SMSs to fill routine appointments and ensuring patients that have been contacted have the process followed for contact and discharging appropriately for all relevant areas.

Administer referrals from the electronic referral system, the self-referral system and the email inbox to include:

Retrieval and attachment of clinical referral information.Registering the patients and referral opening on SystmOneAdding the patients to appropriate waiting list for triage and questionnaire sending.

Maintain the waiting lists by:

Processing the routine triage of referrals for all localities and pathways (Physio, Specialist and Pelvic Health).Responsibility for processing the urgent triage for all localities (Physio and Pelvic Health).Redirect referrals to other services, following clinical triage, such as referring to the community teams for physiotherapy.To support with the arrangements of relevant classes by sending invites and discharging patients who have not contacted as per SOP

Receive, sort and distribute or action mail as appropriate via SystmOne emails, Post, Scanning, S1 documents inbox).

To assist with the B2 task group and working through the tasks in date order to complete them in an efficient and timely manner. Tasks to include but not limited too routine letters, appt booking, Spec to Physio tasks, Community referrals, adding patients to the appropriate waiting list and sending emails back to patients and healthcare professionals.

Maintain the Appointments for Booking waiting list and ensuring all the patients on the list are contacted and booked for an appointment in line with the process or time frame given.

The post holder may be the first point of contact for patient complaints and as such would be required to be familiar with the Complaints Policy. The post holder will be expected to deal appropriately with these situations which may involve emotional and distressed patients.

To support with the medicine management process for the bases, with receipt of delivery, adhering to the medicine management policy.

Ensure photocopying / scanning is carried out appropriately and dealt with accordingly.

Support with booking interpreter services for patients requiring a translator.

Deputising for other members of the team in their absence, working across units or at other locations as required. To include providing cover for reception duties.

Assist with keeping both manual and electronic management information systems up-to-date, including patient and staff information, ensuring accuracy, confidentiality and security of information at all timesIn conjunction with colleagues monitor and maintain the effectiveness of systems and processes and suggest/implement change when necessary.

To understand the need to escalate issues through to the line manager to ensure problems are managed in line with policy. This includes reporting incidents through the datix system for investigation from the line manager.

Support with the ordering of equipment and stock via the oracle system.

Raise jobs with the estates team for any issues or concerns with the building.

The post holder will be expected to prioritise their own workload independently and work to tight deadlines dealing effectively with enquiries from GPs, GP practice staff, other health professionals and patients.

Communication:

The post holder will be familiar with the Complaints Policy as the first point of contact for patient complaints, ensuring that these are dealt with appropriately and escalated as necessary.

Liaise effectively with clinical, professional and administrative personnel including those from other disciplines, General Practitioners and associated staff. Liaising with patients, carers and the general public both directly and indirectly, in a polite and tactful manner, this may include dealing with difficult and aggressive people both face to face and on the telephone.

Communicate effectively with patients including those with linguistic and cultural barriers both face to face and on the telephone including dealing with complex or sensitive information.

To use information technology for communication including voicemail and email and for collecting medical data via SystmOne and the Choose and book system, reporting faults and problems with systems to the Information Technology technicians.

Budgetary Responsibility:

Assist with raising purchase orders, receiving deliveries and checking payments in line with policy and procedures.

Observe a personal duty of care when operating equipment, moving deliveries and maintaining stock control.

Requisition medical and stationery equipment as necessary to ensure availability in a timely manner and minimum stock levels maintained.

People Management:

Support other administrative colleagues with changes and expectations within the Service

Maintaining own professional development and requirement to take part in appraisal and KSF process

Support the admin leads when required with the recruitment process for shortlisting & interviewing.

Clinical and Practice Governance:

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes

The post holder must adhere to infection control policies and procedures

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health & Care NHS Trust.

The post holder must participate in audits of working practices and patient satisfaction as required

Provide patients and their families/carers with up-to-date information on standards they should expect from the team

Participate in management supervision on a regular basis

The post holder is required to participate in relevant emergency preparedness process for their team.

Person Specification

Qualifications and Training

Essential

• GCSEs Grade C or equivalent including Maths and English
• Computer skills qualification or equivalent experience

Desirable

• Business & Admin NVQ or equivalent

Experience

Essential

• Knowledge and experience of working with computer systems
• Experience of working in an office environment
• Ability to prioritise workload and tasks
• Ability to work on own initiative and as part of a team

Desirable

• Experience of working in the healthcare sector
• Experience of using SystmOne

Knowledge and Skills

Essential

• Good communication skills including dealing with people who have communication difficulties e.g. English is not their first language etc
• General office experience with knowledge of Microsoft Word and Outlook
• Good telephone answering skills and customer care

Desirable

• Previous experience of working in a busy and patient led service

Other

Essential

• Ability to travel/support other locations as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Dynamic Health - Hinchingbrooke Hospital

Hinchingbrooke Park Road

Huntingdon

PE29 6NT

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To contribute to the delivery of care packages for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.

2. To work within the integrated team to facilitate early discharge from hospital

3. To work within the integrated team to prevent unnecessary admission to hospital

4. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Please see the job description for a more thorough list of duties.

Person Specification

Qualifications

Essential

• NVQ 3 or equivalent knowledge and experience.
• Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience.
• Good general education.
• Experience of working in a health or social care setting.

Experience

Essential

• Experience of working with people, in the statutory / voluntary / private sector.
• Experience of working with people at End of Life.
• Literacy skills.
• Evidence of ongoing learning.

Desirable

• Experience of working in people's homes.

Skills, Abilities and Knowledge

Essential

• Knowledge of additional specialist areas through in-house training & short courses.
• Good communication skills.
• Highly motivated.

Desirable

• Knowledge of multidisciplinary team roles.
• Experience of working in a community setting.

Communication

Essential

• Tact & diplomacy.
• Empathy & sensitivity.
• Ability to use own initiative.
• Able to communicate effectively using the English language in both verbal and written forms.

Personal and People Development

Essential

• Ability to manage stressful situations.
• A team player.
• Awareness of own limitations.
• Good organisational skills.
• Open to change and development.

Personal Attributes / Behaviours

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults
• Able to show initiative.
• Able to work alone.
• Assertive.
• Good listening skills.

Other

Essential

• Professional appearance.
• Be able to kneel, bend & stoop and work in cramped environments.
• Be able to manoeuvre limbs of around 5-6kg.
• Be able to manoeuvre patients using handling aids.
• Be reliable.
• Must have a full UK driving license and have access to a vehicle.
• Able to communicate effectively in written and verbal English Language.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

St James' Clinic

Extons Road

King's Lynn

PE30 5NU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will need:

1. To work generically in provision of care, to patients under the supervision of a qualified practitioner, following a prescribed treatment/care plan in order to prevent admission to hospital.
2. Plan and prioritise own visits to delegated patients.
3. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
4. Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
5. Liaise with other health care professionals as required.
6. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
7. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
8. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. The taking of bloods, preforming ECGs, taking blood glucose results, wound care, administration of medication such as insulin.
9. Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
10. Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.
11. Share responsibility of indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
12. Undertake health promotion / education as required, e.g. smoking cessation, falls etc.
13. May be exposed to bodily fluids, infected material and blood products, therefore must utilise universal precautions and adhere to infection control policies.
14. Attend and contribute to multi-disciplinary team meetings and other meetings where appropriate.
15. Attend in-house and competency training as required in development of current job role.
16. Work predominately independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
17. Be aware of limitations of own scope of practice and competency, and when to involve a more senior practitioner, both in daily practice and in emergency situations.
18. Acknowledge and recognise peoples expressed beliefs, preferences and choices.
19. Demonstrate an awareness of clinical governance and risk management, and apply to work situation.
20. To provide peer support to other assistants.
21. Actively contribute to team working and express ideas on improving services for users and the team.
22. Share responsibility for maintaining store cupboards, cleaning specialist equipment and general housekeeping tasks.

This job description is not exhaustive and may be amended from time to time in consultation with the post holder. The post holder will be required to undertake any other duties as may be required for the effective performance of the post.

Person Specification

Qualifications

Essential

• NVQ 2 or equivalent knowledge and experience
• Good general education, GCSE Grade 4/C or above in English and Maths or equivalent such as English and Maths functional skills

Desirable

• NVQ 3 or equivalent knowledge and experience
• Care Certificate

Experience

Essential

• Experience of working within a Healthcare setting

Desirable

• Experience of working in a community healthcare setting

Skills, abilities and knowledge

Essential

• Able to communicate effectively using the English language in both verbal and written form
• Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• Be a team player
• Work flexibly to accommodate patient/service needs
• Overcome barriers to understanding e.g patients with hearing or cognitive impairment
• Have basic IT and standard keyboard skills
• Be able to kneel, bend and stoop, and work in cramped environments
• Be able to manoeuvre limbs of around 5-6kg
• Be able to manoeuvre patients using handling aids

Communication

Essential

• Empathy and sensitivity
• Tact and diplomacy
• Awareness of need to escalate to senior staff
• Ability to use own initiative

Personal and people development

Essential

• Ability to manage within stressful situations
• Ability to work within a team

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults

Other

Essential

• Must hold full and valid and driving licence and have access to a vehicle
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To have sound knowledge of the electronic patient record system, utilising the services electronic systems and databases to input and retrieve information.

Maintain patient information on the electronic patient record system including scanning, attaching files and other appropriate actions.

Undertake clerical/secretarial and administrative tasks required for existing service delivery and for new initiatives, priorities and innovations.

Answer telephone and face-to-face queries from patients, staff and stakeholders, providing information as requested and as per Trust guidance. Communicate information and issues to members of the multi-disciplinary team.

To provide general reception, call-handling and administrative support as required within the needs of the service and provide administrative support to members of the leadership team.

Hand out clinician prescribed or issued medicines to patients where appropriate/required and in accordance with Trust Policy.

Identify and refer to senior colleagues any young and/or vulnerable people complying with Cambridgeshire Community Services (CCS) safeguarding policies.

To maintain patient notes according to the Trust Records Management Policy and have knowledge and experience of medical/sexual and reproductive health terminology.

Person Specification

Knowledge and skills

Essential

• Ability to cope with difficult situations
• Excellent organisational skills
• Ability to demonstrate a flexible approach to working

Qualifications and training

Essential

• Educated to GCSE level English and Maths or equivalent

Desirable

• Secretarial qualification/training or equivalent experience

Experience

Essential

• Good IT knowledge and experience including basic internet navigation
• Experience of using database systems
• Experience in working with confidential information
• Experience of working in a busy, demanding environment within a team

Desirable

• Previous experience within sexual health

Safeguarding

Essential

• Demonstrates an understanding of the basics of safeguarding issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Kings Brook Bedford with cover at Grove View Dunstable if required

5 St John's Street

BEDFORD

MK42 0AH

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

• Triage and allocation of referrals for patients on Discharge to Assess pathway, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis utilising the knowledge, skills and expertise of others in the Integrated team.
• To assess and prescribe care packages for patients with long term conditions, the frail & elderly, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
• To work within the integrated team to facilitate early discharge from hospital.
• To work within the integrated team to prevent unnecessary admission to hospital.
• Assessing and treating patients in their own homes/care homes.
• To work, liaise and communicate with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams.

Person Specification

Qualifications

Essential

• HCPC registration
• Clinical Educators Course
• Diploma or degree in Occupational or Physiotherapy

Skills, Abilities and Knowledge

Essential

• Ability to manage stressful situations
• Team Player
• Positive attitude towards flexibility to meet the needs of the role
• Demonstrate good IT and standard keyboard skills
• Concentrate when undertaking patient care & inputting data/patient records

Desirable

• Knowledge or experience of SystmOne

Other

Essential

• Must have full UK driving license and have access to a vehicle
• Able to kneel, bend & stoop, and work in cramped environments
• Able to manoeuvre limbs of around 5-6kg
• Able to manoeuvre patients using handling aids

Experience

Essential

• Experience of working as part of an MDT
• NHS experience
• Knowledge of additional specialist areas through inhouse training & short courses
• Evidence of working at relevant level

Desirable

• Evidence of previous community based role

Communication

Essential

• Good interpersonal skills
• Ability to communicate with members of the MDT
• Ability to communicate with patients who have complex needs
• Able to communicate effectively using the English language in both written and verbal forms
• Good observational and reporting skills

Personal and People Development

Essential

• Regular participation in supervision and continual professional development

Desirable

• Previous experience of supervising other members of staff

Personal Attributes / Behaviours

Essential

• Highly motivated
• Tact & diplomacy
• Empathy & sensitivity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide senior leadership across the Community Beds and System Operations portfolio

To facilitate the Operations Centre daily meetings, co-ordinate the flow of patients through key Trust serviced including Intermediate Care beds, Community Nursing and therapy , ensuring appropriate placement of patients according to their clinical need.

Work with the Service Leads to ensure service and team development, ensuring that patients receive care closer to home.

First level on-call response during service hours

Ensure activity data and information is recorded and correlated into reports on a daily basis

Acts in a supportive, informative, and sensitive manner towards patients, relatives, visitors and colleagues at all times.

To monitor the trigger factors associated with, and when necessary implement the Trusts Escalation Plan in order to minimise service crisis through effective planning.

Prioritises workload, being aware of competing pressures.

Person Specification

Education/ Qualification

Essential

• Registered health professional or equivalent
• Demonstrates continuing professional development towards Degree level
• Current registration to a professional body

Desirable

• Masters Level education

Experience

Essential

• Experience of leading a team
• Experience of working in a multi-agency environment
• Experience of managing budgets
• A track record of successful service & policy development&implementation
• Working knowledge of current issues within clinical practice and service development
• Evidence of post graduate development

Desirable

• Experience of managing a multi-disciplinary team
• Project management

Skills, Abilities and Knowledge

Essential

• Evidence of managing change within a clinical environment
• Expert communication skills, able to address communication barriers
• Analytical skills, with the ability to problem solve complex situations
• A track record of successful service & policy development & implementation
• Project management
• Knowledge of current developments in the health service and political awareness of the NHS
• Experience of working in partnership with multidisciplinary team
• Able to command respect of the multi-disciplinary team
• Ability to work across professional boundaries
• Able to use own initiative
• Evidence motivational skills
• Experience of staff recruitment induction, career development and appraisal
• Experience of strategic deployment of workforce to deliver a service
• Financial management experience and responsibility
• Able to provide high standards of care
• Evidence tact & diplomacy
• Empathy & sensitivity
• Good observational & reporting skills
• Ability to manage stressful situations
• Good interpersonal skills
• Work flexibly to accommodate service needs
• Will be able to make own travel arrangements
• Have Good IT/ keyboard skills

Desirable

• Past experience of managing change
• Working knowledge of patient IT systems
• Understanding of the wider healthcare system, and outside agencies

Skills

Essential

• Excellent communication skills
• Physical Assessment skills
• Time management, planning and organisational skills

Desirable

• Presentation skills
• Experience of developing policies and procedures

Other

Essential

• Be aware of own limitations & able to gain support where necessary
• Strong commitment to service development& positive change
• Well-developed verbal and written communication skills
• Influencing skills and ability to negotiate at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Norwich Community Hospital

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

1. Respond to all queries, correspondence and issues within department in a confidential and timely manner.
2. Liaison with Social Services to obtain relevant documents in a timely manner.
3. To communicate effectively at all levels with colleagues, social care, health professionals and carers.
4. Access Generic email account and action emails appropriately
5. Access Children in Care SystmOne unit and action all tasks appropriately.
6. To be responsible for dealing with the administrative processes for health assessments:- Liaise with Social Care to ensure all appropriate documentation has been received to enable a review health assessment. - Manage/Review waiting lists- Book appointments onto SystmOne and send out appointment letters- Liaise with out of area Children in Care teams to book health assessment appointments for our children.- Liaise with nursing staff to book children into Nursing clinics- Create and outcome nursing clinics on S1
7. Support meetings by providing data, preparation and minute taking.
8. Monitoring and ordering of Stationery and IT equipment as required.

Other Duties when required

1. To type clinical letters and referral letters, copy typing and audio typing. Use of co-pilot within local guidelines.
2. To co-ordinate the final check and distribution of Health Action Plans
3. Administrative process for initial health assessments
4. Register child onto S1 unit and appropriate waiting list
5. Book appointments on S1 and send out appointment letter

1. Acting as the main point of contact for the service
2. Ensure that information is disseminated to the relevant health professional in a timely manner
3. To communicate effectively at all levels with colleagues, social care and health professionals and prospective parents
4. To assist with day-to-day queries into the Service.
5. To provide data and information for reports as required.
6. To fully understand and work in a manner that recognises the importance of confidentially and the sensitive nature of the information that being shared.

Responsible for ordering stationary and other items as approved.

Maintain own professional development and requirement to take part in appraisal and KSF process.

1. Observe and maintain strict confidentiality with regards to any patient/family records and information in line with the requirements of the Data Protection Act.
2. Any data that is taken/shared as part of a phone call or transported, faced or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
3. The post holder must adhere to infection control policies and procedures
4. Undertake mandatory training and any other training relevant to the role as required by EEC NHS Trust.

Safeguarding people responsibility

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.

There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.

Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.

Those most in need of protection include: Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.

The post holder must at all times carry out their duties with regard to East of England Community Health and Care NHS Trust Equal Opportunities Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond other duties that may be required from time to time and the changes and developments within the Trust.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure and Barring Service to be made to check for any previous criminal convictions. East of England Community Health and Care NHS Trust is committed to the fair treatment of its staff, potential staff, or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders.

Person Specification

Qualifications & Training

Essential

• NVQ 3 Business & Administration (or working toward) or equivalent qualification/demonstrable experience

Experience

Essential

• Knowledge and experience of NHS systems - S1
• Experience in working with confidential information / data protection

Desirable

• Desirable: Recent experience of working in a similar role within the NHS

Knowledge & Skills

Essential

• Good communication skills - written and verbal
• Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines.

Safeguarding

Essential

• Demonstrates understanding of safeguarding issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

2 Phorpres close, Cygnet Park,

Peterborough

PE7 8FZ

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful applicant will:

To independently assess, plan, treat and evaluate complex programmes of care, with the use of Patient Group Directions (PGDs), or a non-medical prescribing (NMP), qualification.

To practice as a prescriber, if the post-holder has a non-medical prescribing qualification.

To communicate, describe and explain clinical, testing and treatment processes, in language to suit the patient group/audience.

To perform sexual health examinations and procedures as clinically indicated/required.

To interpret and deliver test results, providing advice, appropriate treatment, signposting, and follow-up as required.

To ensure patients understand the importance on any medical treatment and follow up requirements.

To provide effective partner notification supporting the attendance, testing and treatment of partners at risk, in line with local and national guidance and policy documents.

To record appropriate partner notification data to enable audit, evaluation, and planning of services.

To deliver an effective and appropriate results management process, in line with local guidance.

To perform phlebotomy as required in accordance with Trust and service guidelines.

To administer vaccines and injections when clinically appropriate.

To assess patients and provide appropriate contraceptive advice, consultation, and choice of method in a timely manner, inclusive of people with complex needs.

To support patients in identifying and reducing any risks taken within their sexual behaviours.

To provide assessment and a safe, non-judgemental environment, enabling patients to ask questions and discuss any concerns, providing appropriate signposting and/or referral.

To record interventions accurately, concisely, and contemporaneously in patient clinical records, in line with both local and national guidance and policies.

To be competent in the management of young people and vulnerable adults, working within Fraser Guidelines and mental capacity legislation, liaising with the multi-disciplinary team, EEC and local safeguarding teams/services as appropriate.

Person Specification

Qualifications

Essential

• Current NMC registration
• STIF Intermediate Course

Desirable

• Non Medical Prescribing

Experience

Essential

• Recent experience of working in sexual health (GUM)
• Able to demonstrate competency in supply of treatments by Patient Group Directions (PGDs)
• Competent at undertaking Microscopy
• Ability to safeguard and promote the welfare of children and young people/vulnerable adults.

Desirable

• Cervical Cytology Sample Taker

Skills

Essential

• Specialist clinical knowledge in sexual health
• Competent to work to a range of sexual health treatments and/or undertake screening for STIs or sexual health advising.