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Deputy Ward Manager
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary Are you enthusiastic and a highly motivated nurse?
14 day(s) ago
Deputy Ward Manager
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary Are you enthusiastic and a highly motivated nurse?
14 day(s) ago
Apprentice in Payroll (Level 3)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Registered Nurse/RN
Job summary NHS payroll services pay over 130,000 NHS Employees each period.
14 day(s) ago
Apprentice in Payroll (Level 3)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Registered Nurse/RN
Job summary NHS payroll services pay over 130,000 NHS Employees each period.
14 day(s) ago
Governance Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Are you an experienced governance professional passionate about quality, patient safety and continuous improvement?
14 day(s) ago
Governance Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Registered Nurse/RN
Job summary Are you an experienced governance professional passionate about quality, patient safety and continuous improvement?
14 day(s) ago
Data & Digital Improvement Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you passionate about using data, digital innovation and technology to improve patient care and operational performance?
14 day(s) ago
Data & Digital Improvement Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you passionate about using data, digital innovation and technology to improve patient care and operational performance?
14 day(s) ago
Specialist Physiotherapist
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary To provide a high-quality physiotherapy service to patients attending the Elderly Assessment Unit (EAU), delivering timely assessment, treatment,...
14 day(s) ago
Specialist Physiotherapist
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Exercise Therapist
Job summary To provide a high-quality physiotherapy service to patients attending the Elderly Assessment Unit (EAU), delivering timely assessment, treatment,...
14 day(s) ago
Administrative Assistant
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary North Tyneside Talking Therapies and Specialist Community Psychology Service are seeking two proactive and dedicated Admin Assistant's to provide...
14 day(s) ago
Administrative Assistant
Northumbria Healthcare NHS Foundation Trust
North East England
GBP 0 - 25,272 per year
Admin and Clerical
Job summary North Tyneside Talking Therapies and Specialist Community Psychology Service are seeking two proactive and dedicated Admin Assistant's to provide...
14 day(s) ago
Salaried GP
Woodingdean Medical Centre
North East England
GBP 0 - 46,000 per year
GP/General Practitioner
Job summary Woodingdean Medical Centre is looking for an enthusiastic and caring Salaried GP to join our friendly and supportive practice in Brighton.
14 day(s) ago
Salaried GP
Woodingdean Medical Centre
North East England
GBP 0 - 46,000 per year
GP/General Practitioner
Job summary Woodingdean Medical Centre is looking for an enthusiastic and caring Salaried GP to join our friendly and supportive practice in Brighton.
14 day(s) ago
Clinical Assistant MAC
Blackpool Teaching Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Research and Biosciences
Job summary An exciting opportunity has arisen to join the dynamic team on the new Medical Assessment Centre (MAC), located within the Emergency Village.
14 day(s) ago
Clinical Assistant MAC
Blackpool Teaching Hospitals NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Medical Research and Biosciences
Job summary An exciting opportunity has arisen to join the dynamic team on the new Medical Assessment Centre (MAC), located within the Emergency Village.
14 day(s) ago
Same Day Consultation Nurse
Cornerstone
North East England
Registered Nurse/RN
Job summary Are you an experienced, autonomous nurse ready for your next challenge ?
14 day(s) ago
Same Day Consultation Nurse
Cornerstone
North East England
Registered Nurse/RN
Job summary Are you an experienced, autonomous nurse ready for your next challenge ?
14 day(s) ago
Medical Administrator
Cornerstone
North East England
Admin and Clerical
Job summary What if your administrative skills could change someone's life?
14 day(s) ago
Medical Administrator
Cornerstone
North East England
Admin and Clerical
Job summary What if your administrative skills could change someone's life?
14 day(s) ago
Transition Social Worker
West London NHS Trust
North East England
GBP 47,951 - 56,863 per year
Social Worker
Job summary The Transition Team provides enhanced, recovery-focused support to people experiencing complex transitions between acute inpatient mental health...
14 day(s) ago
Transition Social Worker
West London NHS Trust
North East England
GBP 47,951 - 56,863 per year
Social Worker
Job summary The Transition Team provides enhanced, recovery-focused support to people experiencing complex transitions between acute inpatient mental health...
14 day(s) ago
Receptionist / Administrator
Barlborough Medical Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
14 day(s) ago
Receptionist / Administrator
Barlborough Medical Practice
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
14 day(s) ago
Administration Team Leader
Cornerstone
North East England
Admin and Clerical
Job summary Ready to lead a team where every detail matters?
14 day(s) ago
Administration Team Leader
Cornerstone
North East England
Admin and Clerical
Job summary Ready to lead a team where every detail matters?
14 day(s) ago
Administration Team Leader
Cornerstone
North East England
Admin and Clerical
Job summary Ready to lead a team where every detail matters?
14 day(s) ago
Administration Team Leader
Cornerstone
North East England
Admin and Clerical
Job summary Ready to lead a team where every detail matters?
14 day(s) ago
Housekeeper Part Time
Elysium Healthcare
North East England
GBP 0 - 25,564 per year
Grounds and Maintenance Worker
Job summary If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the te...
16 day(s) ago
Housekeeper Part Time
Elysium Healthcare
North East England
GBP 0 - 25,564 per year
Grounds and Maintenance Worker
Job summary If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the te...
16 day(s) ago
Administrator
Elysium Healthcare
North East England
GBP 0 - 27,525 per year
Information Technology Specialist
Job summary Become an Administrator with purpose, where your contribution is part of helping to change people's lives.
16 day(s) ago
Administrator
Elysium Healthcare
North East England
GBP 0 - 27,525 per year
Information Technology Specialist
Job summary Become an Administrator with purpose, where your contribution is part of helping to change people's lives.
16 day(s) ago
Sister/ Charge Nurse
Imperial College Healthcare NHS Trust
North East England
GBP 47,951 - 56,863 per year
Registered Nurse/RN
Job summary Continuous expansion in our Renal Home Therapies (RHT) programmes requires appropriate & skilled workforce.
16 day(s) ago
Sister/ Charge Nurse
Imperial College Healthcare NHS Trust
North East England
GBP 47,951 - 56,863 per year
Registered Nurse/RN
Job summary Continuous expansion in our Renal Home Therapies (RHT) programmes requires appropriate & skilled workforce.
16 day(s) ago
Physiotherapist: Paediatrics
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Exercise Therapist
Job summary This is an exciting, fixed term contract opportunity within Imperial College Healthcare NHS Trust (ICHNT) Children's Physiotherapy Service, which...
16 day(s) ago
Physiotherapist: Paediatrics
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Exercise Therapist
Job summary This is an exciting, fixed term contract opportunity within Imperial College Healthcare NHS Trust (ICHNT) Children's Physiotherapy Service, which...
16 day(s) ago
Lead Nurse - Acute & Specialist Medicine
Imperial College Healthcare NHS Trust
North East England
GBP 75,328 - 86,114 per year
Registered Nurse/RN
Job summary We have an exciting opportunity for an exceptional and highly experienced senior nurse to join Acute & Specialist Medicine as Lead Nurse for Acut...
16 day(s) ago
Lead Nurse - Acute & Specialist Medicine
Imperial College Healthcare NHS Trust
North East England
GBP 75,328 - 86,114 per year
Registered Nurse/RN
Job summary We have an exciting opportunity for an exceptional and highly experienced senior nurse to join Acute & Specialist Medicine as Lead Nurse for Acut...
16 day(s) ago
Staff Nurse - Elderly Medicine
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary Thistlewayte Ward is a 20-bedded acute Medicine for the Elderly ward at St Mary's Hospital, caring for older adults with frailty, complex medical...
16 day(s) ago
Staff Nurse - Elderly Medicine
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary Thistlewayte Ward is a 20-bedded acute Medicine for the Elderly ward at St Mary's Hospital, caring for older adults with frailty, complex medical...
16 day(s) ago
Staff Nurse- Endoscopy
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary We are seeking a motivated and compassionate Band 5 Staff Nurse (37.
16 day(s) ago
Staff Nurse- Endoscopy
Imperial College Healthcare NHS Trust
North East England
GBP 38,488 - 46,852 per year
Registered Nurse/RN
Job summary We are seeking a motivated and compassionate Band 5 Staff Nurse (37.
16 day(s) ago
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board
North East England
GBP 49,387 - 56,515 per year
Exercise Therapist
Job summary Fixed Term/Secondment to August 2027. Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment...
16 day(s) ago
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board
North East England
GBP 49,387 - 56,515 per year
Exercise Therapist
Job summary Fixed Term/Secondment to August 2027. Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment...
16 day(s) ago
Inpatient Ward Administrator
Bradford District Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Bradford District Care NHS Foundation Trust is seeking an organised and enthusiastic Inpatient Ward Administrator to join our Clinical Administra...
16 day(s) ago
Inpatient Ward Administrator
Bradford District Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Bradford District Care NHS Foundation Trust is seeking an organised and enthusiastic Inpatient Ward Administrator to join our Clinical Administra...
16 day(s) ago
Senior Occupational Therapist
Priory Healthcare
North East England
GBP 38,983 - 46,882 per year
Activity Therapist
Job summary In this role, you will play a key part in patient recovery, supporting the assessment and delivery of tailored treatment plans while ensuring dig...
16 day(s) ago
Senior Occupational Therapist
Priory Healthcare
North East England
GBP 38,983 - 46,882 per year
Activity Therapist
Job summary In this role, you will play a key part in patient recovery, supporting the assessment and delivery of tailored treatment plans while ensuring dig...
16 day(s) ago
Data Lead
University Hospitals Dorset NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Information Technology Specialist
Job summary The Addiction Care & Treatment Service (ACTS) at University Hospitals Dorset is looking for a Data Lead.
17 day(s) ago
Data Lead
University Hospitals Dorset NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Information Technology Specialist
Job summary The Addiction Care & Treatment Service (ACTS) at University Hospitals Dorset is looking for a Data Lead.
17 day(s) ago
Deputy Ward Manager
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366092
Job summary
Are you enthusiastic and a highly motivated nurse?
If so, an opportunity has arisen for you to join our dynamic team. We are seeking a friendly, self- motivated, experienced and dynamic individual to join our team providing clinical care within our Short Stay Paediatric Assessment Unit (SSPAU) at Northumbria Hospital. The SSPAU includes a Paediatric Emergency Department and a Short Stay Unit, providing care for children and young people across Northumberland and North Tyneside.
We are looking for highly motivated, enthusiastic and expert clinical practitioner in the acute care of children, young people and their families. Excellent communication and interpersonal skills are essential along with the ability to work effectively as part of the multidisciplinary team.
Main duties of the job
The Children's Emergency Care Unit and 14 bedded short stay facility caters for children aged 0-16 years who require emergency assessment and treatment with a 24 hour inpatient facility if required.
We also provide support to medical staff in clinic and day case settings at North Tyneside General Hospital and Wansbeck General Hospital.
Successful candidates will be able to access preceptorship, clinical supervision and a suite of training and development opportunities to equip them to work in an emergency care environment and further their careers.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do, and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annnum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
319-8297754LH
Job locations
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Job description
Job responsibilities
- To assume responsibility for the devolved management of a ward/department, including the assessment of care needs, the implementation of evidence based programme of care in the absence of the Ward Manager
- To supervise, support and educate junior members of the team.
- To exercise accountability as set out in the NMC Code of Professional Conduct.
- To be responsibility for all nursing care standards and to maintain high clinical standards.
- To act as team leader and co-ordinate the multi-disciplinary care of a group of patients.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Job description
Job responsibilities
- To assume responsibility for the devolved management of a ward/department, including the assessment of care needs, the implementation of evidence based programme of care in the absence of the Ward Manager
- To supervise, support and educate junior members of the team.
- To exercise accountability as set out in the NMC Code of Professional Conduct.
- To be responsibility for all nursing care standards and to maintain high clinical standards.
- To act as team leader and co-ordinate the multi-disciplinary care of a group of patients.
- To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
Person Specification
Qualifications
Essential
- First level live NMC Registered Nurse or Registered Mental Nurse
- PP126/127 or AC631 or D32/33 or A1 or equivalent
- Mentorship Qualification or relevant equivalent qualification (essential requirement for post, expectation this will be completed within an 18 month period)
Desirable
- Leadership course
- Management course
- Diploma or degree in nursing
- Qualification in specialty
Experience & Knowledge
Essential
- Previous post registration experience
- Experience of relevant speciality
- Evidence of practice development
- Evidence of change management in ward/department area
- Experience of co-ordinating a team
Desirable
- Evidence of innovation in practice
- Knowledge of or experience in coaching and mentoring practices and tools
- Knowledge of or experience in Quality improvement tools, techniques and methods
Person Specification
Qualifications
Essential
- First level live NMC Registered Nurse or Registered Mental Nurse
- PP126/127 or AC631 or D32/33 or A1 or equivalent
- Mentorship Qualification or relevant equivalent qualification (essential requirement for post, expectation this will be completed within an 18 month period)
Desirable
- Leadership course
- Management course
- Diploma or degree in nursing
- Qualification in specialty
Experience & Knowledge
Essential
- Previous post registration experience
- Experience of relevant speciality
- Evidence of practice development
- Evidence of change management in ward/department area
- Experience of co-ordinating a team
Desirable
- Evidence of innovation in practice
- Knowledge of or experience in coaching and mentoring practices and tools
- Knowledge of or experience in Quality improvement tools, techniques and methods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria Specialist Emergency Care Hospital
Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
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Apprentice in Payroll (Level 3)
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366091
Job summary
NHS payroll services pay over 130,000 NHS Employees each period. This Payroll Administrator Level 3 Apprenticeship will provide you with the knowledge, skills and behaviours to be fully competent within the payroll function.
This apprenticeship is the start of a career journey in payroll that will enable you to personally develop and continually grow to enhance your on-going employability.
This is an apprenticeship. To be eligible to apply you must meet the right to work and residency criteria outlined in the attached "Apprenticeship Guidance for applicants" document.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- Applicants must be numerate and literate with a minimum of 5 GCSE grade C/4 or above passes inclusive of English and Maths.
- The apprenticeship is employer led and workplace specific, adding value for the employer and apprentice. You will work as part of a team of apprentices within a real-life payroll environment and be managed by the training team.
- You will be employed in a training role and you will be provided with a grounding for access into the many diverse activities within payroll. These include: Business and Customer Awareness, Payroll Core/Pensions/Technical, Regulations and Compliance, Systems and Processes, Planning and Prioritising, Analysis, Producing Quality and Accurate Information, Team Working and Collaboration, Communication and Engagement, Ethics and Integrity, Adaptability, Professional Scepticism, Proactivity and Enthusiasm and Professional Development.
- You will be supported to make continuous progress towards competence with learning, monitoring, development; working inline with the programmes assessment plan.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Apprenticeship
Duration
15 months
Working pattern
Full-time, Flexible working
Reference number
319-8260849VD
Job locations
Northumbria House
Unit 7/8 Silver Fox Way
Newcastle upon Tyne
NE27 0QJ
United Kingdom
Job description
Job responsibilities
- Become prepared and knowledgeable within the working environment and work towards gaining the knowledge, skills and behaviours for a level 3 Apprenticeship as a payroll officer.
- To gain relevant work-based apprenticeship in a Payroll environment.
- To support and assist in the provision of a payroll service.
- Including data input, storage and retrieval of data, filing and dealing with telephone enquiries.
Job description Job responsibilities Become prepared and knowledgeable within the working environment and work towards gaining the knowledge, skills and behaviours for a level 3 Apprenticeship as a payroll officer. To gain relevant work-based apprenticeship in a Payroll environment. To support and assist in the provision of a payroll service. Including data input, storage and retrieval of data, filing and dealing with telephone enquiries.
Person Specification
Qualifications
Essential
- 5 GCSE's at level A- C or 9 -4 (must include Math, English)
Desirable
- A/AS Level Maths
Experience and knowledge
Desirable
- Previous experience of working in an administration / customer focused role.
- Experience of data entry and retrieval.
Person Specification Qualifications Essential 5 GCSE's at level A- C or 9 -4 (must include Math, English) Desirable A/AS Level Maths Experience and knowledge Desirable Previous experience of working in an administration / customer focused role. Experience of data entry and retrieval.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria House
Unit 7/8 Silver Fox Way
Newcastle upon Tyne
NE27 0QJ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Northumbria House
Unit 7/8 Silver Fox Way
Newcastle upon Tyne
NE27 0QJ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Governance Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366090
Job summary
Are you an experienced governance professional passionate about quality, patient safety and continuous improvement?
Northumbria Primary Care is seeking an exceptional Governance Manager to lead and strengthen our governance, quality assurance, patient safety, risk management and compliance arrangements across our growing organisation. This is an exciting opportunity to influence strategic and operational governance, support high-quality patient care, and drive a culture of learning and improvement.
Main duties of the job
As Governance Manager, you will play a key leadership role in ensuring Northumbria Primary Care maintains the highest standards of governance and regulatory compliance. Working closely with senior leaders, practice teams and external partners, you will lead on governance systems, risk management, quality improvement programmes and Care Quality Commission (CQC) readiness activities.
About us
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
At Northumbria Primary Care, we are committed to delivering outstanding patient care through strong leadership, innovation and continuous improvement. We offer the opportunity to make a real difference across our practices and services while working alongside passionate and dedicated colleagues.
This role offers:
- A varied and influential management position.
- Opportunities to shape organisational governance and quality strategy.
- Professional development and career progression.
- A supportive and values-driven working environment.
- The opportunity to improve patient outcomes and organisational performance across primary care services
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the 'NPC Candidate Pack' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
319-8312564KD-HAS
Job locations
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Job description
Job responsibilities
We are looking for a highly motivated individual with significant governance experience and a strong understanding of NHS quality and risk management frameworks.
Key responsibilities include:
- Leading governance, quality, patient safety and compliance programmes across NPC.
- Managing the organisational risk register and governance work programme.
- Supporting CQC assessments, inspections and ongoing regulatory compliance.
- Overseeing incident, complaint, audit and assurance processes.
- Producing high-quality reports and assurance information for senior management and Board-level meetings.
- Leading quality improvement initiatives and embedding learning from incidents, complaints and patient feedback.
- Providing expert advice on governance, risk management and patient safety.
- Supporting and developing a positive culture of continuous improvement through training, coaching and leadershi
Job description
Job responsibilities
We are looking for a highly motivated individual with significant governance experience and a strong understanding of NHS quality and risk management frameworks.
Key responsibilities include:
- Leading governance, quality, patient safety and compliance programmes across NPC.
- Managing the organisational risk register and governance work programme.
- Supporting CQC assessments, inspections and ongoing regulatory compliance.
- Overseeing incident, complaint, audit and assurance processes.
- Producing high-quality reports and assurance information for senior management and Board-level meetings.
- Leading quality improvement initiatives and embedding learning from incidents, complaints and patient feedback.
- Providing expert advice on governance, risk management and patient safety.
- Supporting and developing a positive culture of continuous improvement through training, coaching and leadershi
Person Specification
Qualifications / Professional Registration
Essential
- Degree level qualification or equivalent experience.
- Evidence of continuing professional development.
- Qualification or significant training in governance, quality improvement, project management, healthcare management or risk management.Qualification or significant training in governance, quality improvement, project management, healthcare management or risk management.
Desirable
- Master's degree or postgraduate qualification.
- Quality improvement qualification e.g. PRINCE2, Lean, Six Sigma or equivalent
- Risk Management qualification.
Experience and knowledge
Essential
- Significant experience within NHS governance, quality or risk management.
- Experience within Primary Care, Community Services, NHS Provider or ICB environments.
- Experience supporting regulatory inspections and compliance.
- Experience managing incidents, complaints, audits and risk registers.
- Experience leading quality improvement initiatives.
- Experience producing Board and Committee reports.
Desirable
- Experience supporting CQC inspections.
- Experience working within Primary Care Networks.
- Experience implementing PSIRF.
- Experience of committee management.
- Experience of coaching and mentoring others.
- Experience leading organisational cultural change.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the organisation would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification
Qualifications / Professional Registration
Essential
- Degree level qualification or equivalent experience.
- Evidence of continuing professional development.
- Qualification or significant training in governance, quality improvement, project management, healthcare management or risk management.Qualification or significant training in governance, quality improvement, project management, healthcare management or risk management.
Desirable
- Master's degree or postgraduate qualification.
- Quality improvement qualification e.g. PRINCE2, Lean, Six Sigma or equivalent
- Risk Management qualification.
Experience and knowledge
Essential
- Significant experience within NHS governance, quality or risk management.
- Experience within Primary Care, Community Services, NHS Provider or ICB environments.
- Experience supporting regulatory inspections and compliance.
- Experience managing incidents, complaints, audits and risk registers.
- Experience leading quality improvement initiatives.
- Experience producing Board and Committee reports.
Desirable
- Experience supporting CQC inspections.
- Experience working within Primary Care Networks.
- Experience implementing PSIRF.
- Experience of committee management.
- Experience of coaching and mentoring others.
- Experience leading organisational cultural change.
Other Requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the organisation would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Data & Digital Improvement Manager (Primary Care)
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366089
Job summary
Are you passionate about using data, digital innovation and technology to improve patient care and operational performance?
Northumbria Primary Care is seeking an experienced and forward-thinking Data & Digital Improvement Manager to lead digital transformation, business intelligence and service improvement programmes across our growing organisation. This is an exciting opportunity to influence how technology, data and innovation are used to improve services, support practices and enhance patient outcomes across primary care.
Main duties of the job
As Data & Digital Improvement Manager, you will provide operational leadership for the development, implementation and continuous improvement of data, digital and technology-enabled transformation programmes across NPC.
Working closely with GP practices, senior leaders, system partners and suppliers, you will lead initiatives that improve data quality, optimise digital systems, support operational decision-making and deliver measurable service improvements. You will play a key role in driving the NPC Data and Digital Strategy whilst ensuring compliance with NHS digital standards, information governance requirements and clinical safety processes.
About us
Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 120,000 registered patients in Northumberland and North Tyneside.
Whilst appointees will have a base practice within NPC,they may be asked to work at other practices across our group. We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.
This is an exciting opportunity to join an ambitious and innovative organisation at a time of significant digital development and transformation.
Working across Northumbria Primary Care, you will have the opportunity to:
- Influence the future direction of digital primary care services.
- Lead innovative projects that improve outcomes for patients and staff.
- Work closely with senior leaders, GP practices and system partners.
- Develop new approaches to data-driven decision making and service improvement.
- Support adoption of emerging technologies and best practice.
- Make a meaningful impact on quality, efficiency and patient experience across our services.
Please note that NPC is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust.
Make sure to read the 'NPC Candidate Pack' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
319-8312902KD-HAS
Job locations
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Job description
Job responsibilities
We are looking for an experienced improvement, digital or informatics professional with a track record of delivering transformation and change within healthcare settings.
Key responsibilities include:
- Leading delivery of NPC's Data and Digital Strategy.
- Managing digital transformation and service improvement programmes.
- Developing business intelligence, performance reporting and dashboard solutions.
- Supporting implementation and optimisation of digital systems, including SystmOne.
- Leading data quality improvement and digital maturity programmes.
- Managing supplier relationships, procurement activities and digital solution performance.
- Supporting compliance with NHS digital and clinical safety requirements, including DCB0129 and DCB0160 standards.
- Using data and analytics to identify opportunities for innovation, efficiency and service redesign.
- Providing expert advice to senior leaders on digital development, performance intelligence and transformation opportunities.
Job description
Job responsibilities
We are looking for an experienced improvement, digital or informatics professional with a track record of delivering transformation and change within healthcare settings.
Key responsibilities include:
- Leading delivery of NPC's Data and Digital Strategy.
- Managing digital transformation and service improvement programmes.
- Developing business intelligence, performance reporting and dashboard solutions.
- Supporting implementation and optimisation of digital systems, including SystmOne.
- Leading data quality improvement and digital maturity programmes.
- Managing supplier relationships, procurement activities and digital solution performance.
- Supporting compliance with NHS digital and clinical safety requirements, including DCB0129 and DCB0160 standards.
- Using data and analytics to identify opportunities for innovation, efficiency and service redesign.
- Providing expert advice to senior leaders on digital development, performance intelligence and transformation opportunities.
Person Specification
Qualifications / Professional Registration
Essential
- Degree level qualification or equivalent experience
- Evidence of continuing professional development
- Qualification or significant training in business intelligence, digital transformation or informatics
- Significant experience delivering improvement, transformation, digital or performance programmes within the NHS
Desirable
- Master's degree or postgraduate qualification
- PRINCE2, MSP, Agile or equivalent programme management qualification
- Lean, Six Sigma or Quality Improvement qualification
- NHS Digital Academy, informatics or data analytics qualification
- Qualification or significant training in project management, service improvement, healthcare management
Experience and knowledge
Essential
- Significant experience delivering improvement, transformation, digital or performance programmes within the NHS
- Experience within Primary Care, Community Services, NHS Provider or ICB environments
- Experience implementing organisational change and service redesign
- Experience of supplier engagement and digital solution implementation
- Experience using data and analytics to support service improvement
- Experience managing complex projects and programmes
- Experience producing reports and presentations for senior leadership and Boards
- Experience delivering measurable benefits and performance improvements
Desirable
- Experience implementing digital clinical systems
- Experience of business intelligence platforms (Power BI, Tableau, SQL)
- Experience supporting digital maturity assessments
- Experience leading organisational cultural and digital change
- Experience of committee management
- Experience of coaching and mentoring others
- Experience leading organisational cultural change
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the organisation would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification
Qualifications / Professional Registration
Essential
- Degree level qualification or equivalent experience
- Evidence of continuing professional development
- Qualification or significant training in business intelligence, digital transformation or informatics
- Significant experience delivering improvement, transformation, digital or performance programmes within the NHS
Desirable
- Master's degree or postgraduate qualification
- PRINCE2, MSP, Agile or equivalent programme management qualification
- Lean, Six Sigma or Quality Improvement qualification
- NHS Digital Academy, informatics or data analytics qualification
- Qualification or significant training in project management, service improvement, healthcare management
Experience and knowledge
Essential
- Significant experience delivering improvement, transformation, digital or performance programmes within the NHS
- Experience within Primary Care, Community Services, NHS Provider or ICB environments
- Experience implementing organisational change and service redesign
- Experience of supplier engagement and digital solution implementation
- Experience using data and analytics to support service improvement
- Experience managing complex projects and programmes
- Experience producing reports and presentations for senior leadership and Boards
- Experience delivering measurable benefits and performance improvements
Desirable
- Experience implementing digital clinical systems
- Experience of business intelligence platforms (Power BI, Tableau, SQL)
- Experience supporting digital maturity assessments
- Experience leading organisational cultural and digital change
- Experience of committee management
- Experience of coaching and mentoring others
- Experience leading organisational cultural change
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the organisation would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
NPC Northumbria Way
Cramlington
NE23 6NZ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Specialist Physiotherapist
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366088
Job summary
To provide a high-quality physiotherapy service to patients attending the Elderly Assessment Unit (EAU), delivering timely assessment, treatment, rehabilitation and discharge planning for older adults presenting with acute illness, frailty, falls and functional decline.
The post holder will work as an integral member of the multidisciplinary team (MDT), undertaking specialist assessment and management of patients with complex physical, cognitive and social needs. The role will support patient flow through the frailty pathway by facilitating admission avoidance, same-day emergency care and safe discharge planning.
The post holder will supervise junior staff, assistants and students, participate in service development activities and contribute to quality improvement initiatives within the service.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
This will be a static post and role in elderly care outpatient setting.
o To assess, diagnose and treat an independent clinical caseload. o To work as part of the physiotherapy team under the guidance and support of more experienced highly specialist senior physiotherapy staff. o To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working andcollaboration within teams / departments and across organisational boundaries.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rota per annum
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
319-8294896SA
Job locations
Wansbeck General Hospital
Woodhorn Lane
Ashington
NE63 9JJ
United Kingdom
Job description
Job responsibilities
- Candidates should have completed theirpost graduate core rotations.
- Competent to assess and treat an independent caseload
- Awareness of relevant Department of Health initiatives and National Service Frameworks relating to clinical guidelines
- To consolidate post graduate skills and enhance more specialist skills and knowledge developing towards Specialist Senior Physiotherapist.
For further details please see attached job description and person specification.
Job description
Job responsibilities
- Candidates should have completed theirpost graduate core rotations.
- Competent to assess and treat an independent caseload
- Awareness of relevant Department of Health initiatives and National Service Frameworks relating to clinical guidelines
- To consolidate post graduate skills and enhance more specialist skills and knowledge developing towards Specialist Senior Physiotherapist.
For further details please see attached job description and person specification.
Person Specification
Qualifications / Professional Registration
Essential
- BSC Honours degree in Physiotherapy or equivalent experience and/or qualification
- Member of the Chartered Society of Physiotherapy
- Member of the Health Professionals Council
Experience and knowledge
Essential
- Candidates should have completed their post graduate core rotations as a Band 5
Desirable
- Knowledge of or experience in coaching and mentoring practices and tools
- Knowledge of or experience in Quality improvement tools, techniques and methods
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Person Specification
Qualifications / Professional Registration
Essential
- BSC Honours degree in Physiotherapy or equivalent experience and/or qualification
- Member of the Chartered Society of Physiotherapy
- Member of the Health Professionals Council
Experience and knowledge
Essential
- Candidates should have completed their post graduate core rotations as a Band 5
Desirable
- Knowledge of or experience in coaching and mentoring practices and tools
- Knowledge of or experience in Quality improvement tools, techniques and methods
Other requirements
Essential
- It is an essential requirement of the role that the post holder has a valid driving licence and is either a car owner and able to use the car for work purposes, or has a Trust personal lease vehicle which may be used for the role. However, the Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Wansbeck General Hospital
Woodhorn Lane
Ashington
NE63 9JJ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Wansbeck General Hospital
Woodhorn Lane
Ashington
NE63 9JJ
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrative Assistant
Northumbria Healthcare NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366087
Job summary
North Tyneside Talking Therapies and Specialist Community Psychology Service are seeking two proactive and dedicated Admin Assistant's to provide clerical support.
The successful candidate's will have prior experience working in a fast-paced admin office and possess excellent communication skills, both in-person, virtually and over the telephone. This role requires the ability to handle sensitive and potentially distressing information, communicated both verbally and in writing, demanding resilience and discretion.
Key responsibilities include the ability to effectively prioritise workloads, demonstrate flexibility in response to changing demands, and address urgent queries from staff and patients promptly and professionally.
Candidates must have strong word processing and IT skills, with proficiency in a variety of Microsoft Office applications and be able to use the telephone and computer simultaneously on a daily basis.
Working Hours: 37.5 total hours available to be split across two separate posts.
- Monday: negotiable but must be to 5:00 pm
- Tuesday: negotiable but must be to 5:00 pm
- Wednesday: negotiable but must be to 5:00 pm
- Thursday: 11:30 am - 7:30 pm
- Friday: negotiable but must be to 5:00 pm
Flexibility to cover staff absences as needed is essential.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- Handling enquiries from staff, patients, and healthcare professionals via telephone, face-to-face, and online/virtual platforms, ensuring appropriate transfer of calls and accurate, timely recording of information.
- Logging referrals from various sources, managing appointment bookings using computer systems, and making and receiving calls as necessary. Dispatch correspondence to patients and healthcare professionals through both postal and electronic channels. To assist with the sorting and distribution of incoming and outgoing mail. Must be able to print and fold a vast number of letters.
- Maintain accurate records of incoming and outgoing goods and services as delegated. Distribute reports, meeting minutes, and other documents as instructed. Utilise various IT systems to support service development and audit activities.
- Contribute to the review, redesign, implementation, and evaluation of administrative systems and processes to enhance service efficiency.
- Maintain electronic diaries for room bookings and ensure filing systems, both manual and electronic are organised and accessible. Assist in retrieving required information or files as needed. Perform data entry tasks on local databases, Excel spreadsheets, and patient computerised records. Scan documents into the patient record system with accuracy and attention to detail.
- Consistently adhere to all relevant policies and procedures. Participate in mandatory training and professional development activities as required.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?
Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep.
Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way!
Details
Date posted
26 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year Pro rata per annum
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
319-8231147IO - A
Job locations
Hadrian Health Centre
Elton Street West
Wallsend
NE28 8QU
United Kingdom
Job description
Job responsibilities
The post holder will work with individuals from diverse cultural backgrounds and across various age groups, supporting people experiencing a wide range of mental health challenges. They will demonstrate a strong commitment to respecting diversity and promoting equality of opportunity.
They will uphold the importance of individuals rights and consistently act in accordance with relevant legislation, policies, and procedures. The post holder will exemplify compassionate and inclusive leadership, contributing to the development of a collective leadership culture within the Trust.
This includes demonstrating a consistent leadership approach that: engages, enables, and empowers others. Utilises coaching techniques to foster ownership of learning and drive quality improvement. Promote effective teamwork and collaboration within and across teams, departments, and organisational boundaries.
Job description
Job responsibilities
The post holder will work with individuals from diverse cultural backgrounds and across various age groups, supporting people experiencing a wide range of mental health challenges. They will demonstrate a strong commitment to respecting diversity and promoting equality of opportunity.
They will uphold the importance of individuals rights and consistently act in accordance with relevant legislation, policies, and procedures. The post holder will exemplify compassionate and inclusive leadership, contributing to the development of a collective leadership culture within the Trust.
This includes demonstrating a consistent leadership approach that: engages, enables, and empowers others. Utilises coaching techniques to foster ownership of learning and drive quality improvement. Promote effective teamwork and collaboration within and across teams, departments, and organisational boundaries.
Person Specification
Qualifications
Essential
- Word processing to RSA level 2 or equivalent experience
- Good standard of general education.
Desirable
- Audio typing
- ECDL
- Appropriate NVQ in Admin/customer care
Experience & Knowledge
Essential
- Telephone and reception duties in an admin office environment
- General office duties
- Experience of working with Microsoft Office applications.
- Experience of working with the general public
Desirable
- Previous NHS Admin Experience
Skills & Abilities
Essential
- Experience of working with the general public
- Experience of working with Microsoft Office applications.
Person Specification
Qualifications
Essential
- Word processing to RSA level 2 or equivalent experience
- Good standard of general education.
Desirable
- Audio typing
- ECDL
- Appropriate NVQ in Admin/customer care
Experience & Knowledge
Essential
- Telephone and reception duties in an admin office environment
- General office duties
- Experience of working with Microsoft Office applications.
- Experience of working with the general public
Desirable
- Previous NHS Admin Experience
Skills & Abilities
Essential
- Experience of working with the general public
- Experience of working with Microsoft Office applications.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Hadrian Health Centre
Elton Street West
Wallsend
NE28 8QU
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
Hadrian Health Centre
Elton Street West
Wallsend
NE28 8QU
United Kingdom
Employer's website
https://www.northumbria.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 14 day(s) ago
Reference: 2366086
Job summary
Woodingdean Medical Centre is looking for an enthusiastic and caring Salaried GP to join our friendly and supportive practice in Brighton.
We are a well-established practice caring for approximately 8,500 patients and are proud of the strong team we have built. We want our GPs to have the time and support they need to provide excellent patient care, while maintaining a healthy and sustainable working life.
We are initially looking for 2 sessions per week, increasing to 4 sessions (demand dependant). We are happy to discuss the working pattern with the successful candidate.
Why join Woodingdean Medical Centre?
We know that choosing a practice is about much more than the number of sessions or the salary.
You will join an experienced, approachable team where people are valued and supported.
You can expect:
A supportive and approachable GP Partner team
A practice list of approximately 8,500 patients
A strong focus on manageable workloads and work-life balance
Excellent administrative and workflow support from our experienced Patient Services Team
Annual leave and study leave in line with the BMA salaried GP model contract
NHS Pension Scheme membership, subject to eligibility
An active and collaborative multidisciplinary team
A practice that embraces technology and is continually looking for ways to improve patient and staff experience
Main duties of the job
The role
As one of our Salaried GPs, you will provide high-quality, patient-centred general medical services as part of our wider clinical team.
The role will include a mixture of face-to-face, telephone and video consultations, together with appropriate home/care home visits and the usual clinical responsibilities associated with general practice.
You will not have a personally assigned patient list. However, on your working days you will contribute fairly to the practices clinical workload, including prescriptions, correspondence, results and other associated clinical administration.
You will work closely with our GP Partners, clinical colleagues, Patient Services Team and wider PCN professionals to ensure patients receive safe, responsive and well-coordinated care.
What were looking for
We are looking for someone who enjoys being part of a team and shares our commitment to providing excellent patient care.
You will be:
A vocationally trained and accredited GP with current GMC registration
An excellent communicator with patients, colleagues and other healthcare professionals
Comfortable working both independently and collaboratively
Committed to high standards of clinical care and governance
Confident using primary care clinical systems
Organised and able to manage your clinical workload effectively
Interested in contributing positively to the continuing development of the Practice
About us
About Woodingdean Medical Centre
We are proud of our experienced and caring team and believe that every role within the Practice contributes to the quality of care our patients receive.
Like all general practices, we are working in an NHS environment that continues to change. We aim to respond positively to that change embracing technology where it adds value, listening to our patients and staff, and continually reviewing how we can work better.
The successful candidate will:
Provide high-quality patient care including prevention, screening, diagnosis, treatment, chronic disease management and health promotion
Develop appropriate care and treatment plans in partnership with patients
Undertake face-to-face, telephone and video consultations and appropriate home visits
Ensure appropriate follow-up of patients
Generate, review and sign acute and repeat prescriptions in accordance with Practice policy and current guidance
Investigate and refer patients appropriately
Review and action results and clinical correspondence
Maintain clear, accurate and contemporaneous clinical records
Contribute to QOF, audit and quality-improvement activity
Participate in clinical, educational and governance meetings
Work collaboratively with colleagues across the Practice, PCN and wider health and care system
Contribute appropriately to cover arrangements during periods of GP absence
Details
Date posted
26 September 2026
Pay scheme
Other
Salary
£46,000 a year
Contract
Permanent
Working pattern
Part-time
Reference number
A2083-26-0000
Job locations
Warren Road
Woodingdean
Brighton
BN2 6BA
United Kingdom
Job description
Job responsibilities
WOODINGDEAN MEDICAL CENTRE
JOB DESCRIPTION
JOB TITLE: SALARIED GP
REPORTS TO: GP PARTNERS
HOURS: 2 - 4 Sessions per week (to be agreed)
Purpose of the role
Provide safe, high-quality, patient-centred general medical services to the practice population of approximately 8,500 patients. Work with GP Partners, the multidisciplinary team, Patient Services colleagues and East & Central Brighton Primary Care Network (PCN) to support continuity, timely access and coordinated care.
The post does not carry a personally assigned patient list. On working days, the GP will take an agreed, proportionate share of clinical administration and other practice work, reflected in the job plan.
Responsibilities
Clinical care
Assess, diagnose and manage patients across the full range of general practice, including prevention, screening, acute illness, long-term conditions and health promotion.
Undertake face-to-face, telephone and video consultations and clinically appropriate home or care home visits.
Agree investigation, treatment and care plans with patients, taking account of their preferences, capacity, circumstances and relevant clinical guidance.
Recognise urgent or deteriorating presentations, arrange escalation or referral when indicated, and provide clear safety netting and follow-up.
Prescribe, review and sign acute and repeat medicines safely, in line with practice policies, formulary arrangements and current guidance.
Make appropriate referrals and coordinate care with hospital, community, social care and PCN colleagues.
Clinical administration and records
Review and action results, prescriptions, referrals, clinical correspondence and other allocated tasks promptly, with clear ownership and handover of outstanding work.
Maintain accurate, timely and appropriately coded records in SystmOne, including clinical reasoning, decisions, consent where relevant, actions and follow-up.
Use information from Rapid Health and other digital channels as part of clinical assessment, applying independent clinical judgement and recognising when another consultation mode is needed.
Contribute to proportionate cover for GP colleagues during absence, in line with agreed practice arrangements and the job plan.
Quality, safety and professional practice
Follow safeguarding procedures for children and adults, seek advice and escalate concerns through the appropriate local pathways.
Participate in significant event and patient-safety reporting, complaints learning, audit, QOF and quality-improvement activity.
Contribute to clinical, educational and governance meetings as agreed within working arrangements.
Maintain professional registration, competence, appraisal and continuing professional development relevant to the role; practise in accordance with GMC professional standards.
Protect patient information, use practice systems appropriately, and work within clinical competence while seeking advice when needed.
Teamwork and service development
Communicate respectfully and effectively with patients, carers and colleagues, and promote a culture where concerns can be raised and addressed.
Work constructively with the Patient Services Team and other clinicians to support safe workflows and responsive patient care.
Share learning, contribute to agreed service improvements and engage with appropriate PCN and wider health-system activity.
PERSON SPECIFICATION
Essential
Full GMC registration with a licence to practise and inclusion on the GMC GP Register.
Eligibility to practise as a GP in England, including appropriate England GP Performers List status before commencing clinical duties.
Ability to deliver safe, evidence-informed general medical care and manage clinical uncertainty, risk and follow-up.
Clear communication and effective working relationships with patients, carers and multidisciplinary colleagues.
Ability to work independently within competence, seek advice and contribute to shared clinical workload.
Competence with primary care clinical systems and willingness to learn SystmOne and the practices digital workflows.
Commitment to safeguarding, confidentiality, clinical governance, reflective practice and continuing development.
Desirable
Experience using SystmOne or digital consultation and triage tools.
Experience in audit, QOF, quality improvement or PCN and community multidisciplinary working.
An additional clinical interest or expertise that complements the practice team.
Working arrangements
The pattern of the initial two sessions will be discussed with the successful candidate. Any later increase in sessions, allocation of duties or change in working pattern will be agreed and reflected in the job plan and contractual arrangements. Annual leave and study leave will follow the applicable salaried GP terms; NHS Pension Scheme membership is subject to eligibility.
Appointment is subject to satisfactory pre-employment checks, including professional registration, right to work and an appropriate Disclosure and Barring Service check. This description will be read alongside the contract, agreed job plan and practice policies, and may be reviewed with the postholder as the service develops.
Woodingdean Medical Centre | Salaried GP job description
Job description Job responsibilities WOODINGDEAN MEDICAL CENTREJOB DESCRIPTIONJOB TITLE: SALARIED GPREPORTS TO: GP PARTNERSHOURS: 2 - 4 Sessions per week (to be agreed)Purpose of the roleProvide safe, high-quality, patient-centred general medical services to the practice population of approximately 8,500 patients. Work with GP Partners, the multidisciplinary team, Patient Services colleagues and East & Central Brighton Primary Care Network (PCN) to support continuity, timely access and coordinated care.The post does not carry a personally assigned patient list. On working days, the GP will take an agreed, proportionate share of clinical administration and other practice work, reflected in the job plan.ResponsibilitiesClinical care Assess, diagnose and manage patients across the full range of general practice, including prevention, screening, acute illness, long-term conditions and health promotion. Undertake face-to-face, telephone and video consultations and clinically appropriate home or care home visits. Agree investigation, treatment and care plans with patients, taking account of their preferences, capacity, circumstances and relevant clinical guidance. Recognise urgent or deteriorating presentations, arrange escalation or referral when indicated, and provide clear safety netting and follow-up. Prescribe, review and sign acute and repeat medicines safely, in line with practice policies, formulary arrangements and current guidance. Make appropriate referrals and coordinate care with hospital, community, social care and PCN colleagues.Clinical administration and records Review and action results, prescriptions, referrals, clinical correspondence and other allocated tasks promptly, with clear ownership and handover of outstanding work. Maintain accurate, timely and appropriately coded records in SystmOne, including clinical reasoning, decisions, consent where relevant, actions and follow-up. Use information from Rapid Health and other digital channels as part of clinical assessment, applying independent clinical judgement and recognising when another consultation mode is needed. Contribute to proportionate cover for GP colleagues during absence, in line with agreed practice arrangements and the job plan.Quality, safety and professional practice Follow safeguarding procedures for children and adults, seek advice and escalate concerns through the appropriate local pathways. Participate in significant event and patient-safety reporting, complaints learning, audit, QOF and quality-improvement activity. Contribute to clinical, educational and governance meetings as agreed within working arrangements. Maintain professional registration, competence, appraisal and continuing professional development relevant to the role; practise in accordance with GMC professional standards. Protect patient information, use practice systems appropriately, and work within clinical competence while seeking advice when needed.Teamwork and service development Communicate respectfully and effectively with patients, carers and colleagues, and promote a culture where concerns can be raised and addressed. Work constructively with the Patient Services Team and other clinicians to support safe workflows and responsive patient care. Share learning, contribute to agreed service improvements and engage with appropriate PCN and wider health-system activity.PERSON SPECIFICATIONEssential Full GMC registration with a licence to practise and inclusion on the GMC GP Register. Eligibility to practise as a GP in England, including appropriate England GP Performers List status before commencing clinical duties. Ability to deliver safe, evidence-informed general medical care and manage clinical uncertainty, risk and follow-up. Clear communication and effective working relationships with patients, carers and multidisciplinary colleagues. Ability to work independently within competence, seek advice and contribute to shared clinical workload. Competence with primary care clinical systems and willingness to learn SystmOne and the practices digital workflows. Commitment to safeguarding, confidentiality, clinical governance, reflective practice and continuing development.Desirable Experience using SystmOne or digital consultation and triage tools. Experience in audit, QOF, quality improvement or PCN and community multidisciplinary working. An additional clinical interest or expertise that complements the practice team.Working arrangementsThe pattern of the initial two sessions will be discussed with the successful candidate. Any later increase in sessions, allocation of duties or change in working pattern will be agreed and reflected in the job plan and contractual arrangements. Annual leave and study leave will follow the applicable salaried GP terms; NHS Pension Scheme membership is subject to eligibility.Appointment is subject to satisfactory pre-employment checks, including professional registration, right to work and an appropriate Disclosure and Barring Service check. This description will be read alongside the contract, agreed job plan and practice policies, and may be reviewed with the postholder as the service develops.Woodingdean Medical Centre | Salaried GP job description
Person Specification
Qualifications
Essential
- PERSON SPECIFICATION
- Essential
- Full GMC registration with a licence to practise and inclusion on the GMC GP Register.
- Eligibility to practise as a GP in England, including appropriate England GP Performers List status before commencing clinical duties.
- Ability to deliver safe, evidence-informed general medical care and manage clinical uncertainty, risk and follow-up.
- Clear communication and effective working relationships with patients, carers and multidisciplinary colleagues.
- Ability to work independently within competence, seek advice and contribute to shared clinical workload.
- Competence with primary care clinical systems and willingness to learn SystmOne and the practices digital workflows.
- Commitment to safeguarding, confidentiality, clinical governance, reflective practice and continuing development.
Desirable
- Desirable
- Experience using SystmOne or digital consultation and triage tools.
- Experience in audit, QOF, quality improvement or PCN and community multidisciplinary working.
- An additional clinical interest or expertise that complements the practice team.
Person Specification Qualifications Essential PERSON SPECIFICATION Essential Full GMC registration with a licence to practise and inclusion on the GMC GP Register. Eligibility to practise as a GP in England, including appropriate England GP Performers List status before commencing clinical duties. Ability to deliver safe, evidence-informed general medical care and manage clinical uncertainty, risk and follow-up. Clear communication and effective working relationships with patients, carers and multidisciplinary colleagues. Ability to work independently within competence, seek advice and contribute to shared clinical workload. Competence with primary care clinical systems and willingness to learn SystmOne and the practices digital workflows. Commitment to safeguarding, confidentiality, clinical governance, reflective practice and continuing development. Desirable Desirable Experience using SystmOne or digital consultation and triage tools. Experience in audit, QOF, quality improvement or PCN and community multidisciplinary working. An additional clinical interest or expertise that complements the practice team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Woodingdean Medical Centre
Address
Warren Road
Woodingdean
Brighton
BN2 6BA
United Kingdom
Employer's website
https://www.woodingdeansurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Woodingdean Medical Centre
Address
Warren Road
Woodingdean
Brighton
BN2 6BA
United Kingdom
Employer's website
https://www.woodingdeansurgery.co.uk/ (Opens in a new tab)
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Clinical Assistant MAC
Blackpool Teaching Hospitals NHS Foundation Trust View all jobs
Posted 14 day(s) ago
Reference: 2366084
Job summary
An exciting opportunity has arisen to join the dynamic team on the new Medical Assessment Centre (MAC), located within the Emergency Village. This is a purpose-built area set up to prevent unnecessary admissions and relieve the pressures of our busy Emergency Department. We see patients who have been referred by the GP/UCC and other community practitioners. We are looking for an enthusiastic and positive role model to help provide a high standard of care on our busy MAC unit.
Please be aware that there is no sponsorship for this role; and that the interviews will be on Site at Blackpool (face to face only). Due to popularity this role may close after one week.
You will be responsible for seeing and treating medical, gynaecology, ophthalmology and ENT same day patients. Our aim will be to diagnose, treat and discharge our patients' home on the same day with appropriate follow ups as required or admit to the medical wards if required.
As a clinical Assistant, you will be responsible for assisting in the triage process where you would complete basic observations, risk assessments, full body maps, obtaining samples, IV Cannulation and blood sampling, transfer of patients and 12 Lead ECG recording. You will provide care and support for patients who are attending the unit.
You will need to be prepared to work flexibly to the needs of the service.
Please note this vacancy may close early if a high number of applicants apply.
Main duties of the job
Main duties will include:
- Venepuncture
- Cannulation
- ECG recording
- Baseline observations
- Urine sampling
- Record keeping
- Transfers
- Monitoring patients
- Catheterisation
- VBG testing
- Blood sugar monitoring
- Stocking and cleaning
About us
Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.
We are proud of the care we strive to provide, and we want to continue to build on this by the addition of passionate, kind and caring people to our teams. Using the latest pathways, evidence-based care and, using all the community therapy support networks available to us to give every patient the best opportunity to remain independent, safe and supported. We are looking for people who strongly align with our Trust values and share common goals.
As a Trust we are committed to:
- Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
- Real equality of opportunity.
- Continuous learning and development for staff.
- Achieving a work life balance
We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
The Trust is accredited as a Disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
382-MEC17-26-A
Job locations
Blackpool Teaching Hospitals NHS Foundation Trust
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Job description
Job responsibilities
Main duties will include:
- Venepuncture
- Cannulation
- ECG recording
- Baseline observations
- Urine sampling
- Record keeping
- Transfers
- Monitoring patients
- Catheterisation
- VBG testing
- Blood sugar monitoring
- Stocking and cleaning
For further information on the Job Description and main responsibilities, please see the attached Job Description.
Please also read the attached Person Specification to ensure you have the relevant criteria for the post.
Job description
Job responsibilities
Main duties will include:
- Venepuncture
- Cannulation
- ECG recording
- Baseline observations
- Urine sampling
- Record keeping
- Transfers
- Monitoring patients
- Catheterisation
- VBG testing
- Blood sugar monitoring
- Stocking and cleaning
For further information on the Job Description and main responsibilities, please see the attached Job Description.
Please also read the attached Person Specification to ensure you have the relevant criteria for the post.
Person Specification
QUALIFICATIONS
Essential
- NVQ 2 and willingness to undertake NVQ3
Desirable
- NVQ 3
EXPERIENCE
Essential
- Experience as a Healthcare Assistant in a hospital setting
SKILLS/ATTRIBUTES
Essential
- Ability to communicate in a variety of settings with patients of varying levels of understanding.
- Ability to present factual information and refer questions to others where appropriate.
- Ability to use own initiative
- Team player
- An understanding of the organisation of nursing care
- Ability to prioritise
- Basic I.T. skills
- Basic understanding of NHS issues.
- Possess enthusiasm and motivation
- Carry out advanced clinical interventions as delegated by RGN and as agreed by local Protocols.
- Ability to work autonomously whilst under supervision
- Good attendance record
- Able to perform a wide range of duties
Desirable
- ECG Recordings
- Experienced in use of Maxims, Cyberlab, PACS system and Nexus (Base Tracker) systems
- Venepuncture skills
- Basic Observations
Person Specification
QUALIFICATIONS
Essential
- NVQ 2 and willingness to undertake NVQ3
Desirable
- NVQ 3
EXPERIENCE
Essential
- Experience as a Healthcare Assistant in a hospital setting
SKILLS/ATTRIBUTES
Essential
- Ability to communicate in a variety of settings with patients of varying levels of understanding.
- Ability to present factual information and refer questions to others where appropriate.
- Ability to use own initiative
- Team player
- An understanding of the organisation of nursing care
- Ability to prioritise
- Basic I.T. skills
- Basic understanding of NHS issues.
- Possess enthusiasm and motivation
- Carry out advanced clinical interventions as delegated by RGN and as agreed by local Protocols.
- Ability to work autonomously whilst under supervision
- Good attendance record
- Able to perform a wide range of duties
Desirable
- ECG Recordings
- Experienced in use of Maxims, Cyberlab, PACS system and Nexus (Base Tracker) systems
- Venepuncture skills
- Basic Observations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Teaching Hospitals NHS Foundation Trust
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Blackpool Teaching Hospitals NHS Foundation Trust
Address
Blackpool Teaching Hospitals NHS Foundation Trust
Whinney Heys Road
Blackpool
FY3 8NR
United Kingdom
Employer's website
https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 14 day(s) ago
Reference: 2366083
Job summary
Are you an experienced, autonomous nurse ready for your next challenge ? Cornerstone Practice and Healthcare is looking for a Same Day Consultation Nurse to join our friendly, forward-thinking team, caring for a large and growing practice population across four sites in Blackburn and Darwen. You'll be the clinician patients see on the day they need us most - assessing, diagnosing and treating a wide range of undifferentiated presentations, by telephone and face-to-face. You'll also support our Extended Access clinics, and help the practice achieve its QOF and Enhanced Services commitments - real variety, genuine autonomy, and real impact on your local community.
We're a values-led practice with a genuine passion for patient care, and a workplace where your clinical judgement is trusted and your development is taken seriously.
If you want a role where every day is different and every patient matters, we would love to hear from you.
Main duties of the job
You'll see patients booked into your same day sessions, by telephone or face to face, using your clinical skills to assess undifferentiated presentations and decide, there and then, how best to manage each one.
Day to day you'll examine, diagnose and manage a broad mix of acute illness, minor injury and flare-ups of long-term conditions - treating and prescribing where your NMP qualifications allows, safety-netting appropriately, and referring on where needed. You'll travel out to patients at home when a visit is the right call, and a day in our extended access clinics.
You'll take shifts in our Triage Hub too, supporting our Care Navigators with clinical advice on the right pathways for a patient, and stepping in to triage patient when needed.
You'll keep accurate, timely records and work closely with our GPs on complex or urgent cases, and use audit and reflection to keep improving your own practice and ours.
About us
Cornerstone Practice and Healthcare is a four-site GP practice serving a large and growing patient populations across Shadsworth, Rhyddings, Lambeth and Bentham Road in Blackburn and Darwen.
We're proud of the team we've built: GPs, nurses, pharmacists, physician associates and a close-knit admin team and care navigators. It's a busy environment, but a warm one- the kind of place where your name is known, your ideas are heard, and asking for help is never seen as a weakness.
We're a values-led, Christian-founded practice with a long-standing commitment to serving people in some of the most deprived parts of our area, whatever their background or belief. That sense of purpose runs through everything we do.
You'll have access to CPD opportunities and the support of an experienced clinical team as you settle into the role, along with the NHS Agenda for Change terms, NHS Pension Scheme membership.
If you want colleagues who care as much as you do, you'll fit right in here.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3282-26-0014
Job locations
Shadsworth Surgery
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
Cornerstone Practice Rhyddings Surgery
71 Union Road
Accrington
Lancashire
BB5 3DD
United Kingdom
Bentham Road Health Centre
Bentham Road
Blackburn
Lancashire
BB2 4DQ
United Kingdom
Cornerstone Practice Lambeth Street Surgery
Lambeth Street
Blackburn
Lancashire
BB1 1LZ
United Kingdom
Job description
Job responsibilities
The post holder will be an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care.They will demonstrate safe, clinical decision-making and critical thinking, working collaboratively with the general practice team to meet the needs of patients and support the delivery of practice policy and procedures. NMC requirements for advanced practice must be met.
In addition to the Same Day Consultation duties, the post holder will work a day within the Extended Access clinics and carry out home visits for patients where this clinically appropriate, providing the same standard of assessment, diagnosis and treatment in the patient's home environment.
The role involves cross-site working, and the post holder may be required to work across more than one practice locations as agreed with the Practice Managers and Partners.
The post holder will also support the practice in achieving its Quality and Outcomes Framework (QOF) targets and its Enhanced Services commitments, contributing to a service that delivers excellent healthcare to our patients and the wider community.
Main Duties And Responsibilities
1. Clinical Practice
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis
- Clinically examine and assess patients needs from a physiological and psychological perspective, and plan clinical care accordingly.
- Diagnose and manage both acute and some mild chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.
- Where NMP is achieved, prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.
- Undertake home visits for patients where clinically appropriate, carrying out history taking, clinical assessment, diagnosis, treatment and evaluations of care in the patient's home environment, as part of the Same Day Consultation.
- Support Care Navigators in the Triage Hub by providing clinical advice on the most appropriate care pathway for a patient, and directly triage patient where clinical assessment is required.
2. Communication
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate effectively with patients who are receiving 'bad news.'
- Communicate effectively with patients and carers, recognising the need for alternative methods of communications to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Maintain effective communication within the practice environment and with external stakeholders.
3. Delivering a Quality Service
- Recognise and work within own competence and professional code of conduct as regulated by the NMC.
- Produce accurate, contemporaneous and complete records of patients consultations, consistent with legislation, policies and procedures.
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to NSF, NICE guidelines and evidence-based care.
- Support the practice in achieving its Quality and Outcomes Framework (QOF) targets and its contracted Enhanced Services commitments, contributing to a service that delivers excellent healthcare to our patients and to the wider community.
4. Home Visits and Lone Working
- Hold a full, current UK driving license and have access to a vehicle insured for business use, in order to travel between sites and to patients' homes.
- Exercise clinical judgement and manage risk independently while working alone during home visits, without immediate on-site support.
- Work alone in the community in accordance with the Practice's lone working policy, including appropriate use of any lone-worker safety measures and check-in procedures.
5. Confidentiality and Record Keeping
- Act at all times with regards to the confidentiality and sensitivity of issues to do with patients, their care and treatment.
- Ensure all contract with patients, and the results of any test or certain actions may also require a paper record.
- Work within the recommended guidelines of the NMC Code of Conduct and Confidentiality.
6. Training and Development
- Carry out all duties in line with the protocols and guidelines in use at Cornerstone Practice and Healthcare
- Participate in Continuous Professional Development (CPD) and maintain own professional development in accordance with post-registration education and practice guidelines, recording evidence required to maintain registration.
- Produce and update a Personal Development Plan (PDP), and participate in the development of practice clinical protocols.
- Support students of any discipline undertaking a work placement at the practice.
7. Working Environment
- Regular use of VDU equipment and computer-based clinical systems, with frequent interruptions from a variety of sources.
- Travel by car between practice sites and to patients' homes, in all weathers, and exposure to variable and uncontrolled home environment (e.g. pets, smoking households, limited space) while carrying out home visits.
8. Additional Responsibilities
- This role will be adapted, from time to time, to suit the changing needs of the practice and the service. Any significant changes to the duties or working pattern of this post will be discussed with the post holder in advance, and will not exceeded the general level of responsibility appropriate to the grade of the post.
- The employer may determine any additional duties that may be required from time to time. Flexibility and willingness to support the wider team is an important part of this role.
Please see the attached job description and person specification for full details of the role, responsibilities and criteria.
Job description
Job responsibilities
The post holder will be an experienced nurse who, acting within their professional boundaries, will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care.They will demonstrate safe, clinical decision-making and critical thinking, working collaboratively with the general practice team to meet the needs of patients and support the delivery of practice policy and procedures. NMC requirements for advanced practice must be met.
In addition to the Same Day Consultation duties, the post holder will work a day within the Extended Access clinics and carry out home visits for patients where this clinically appropriate, providing the same standard of assessment, diagnosis and treatment in the patient's home environment.
The role involves cross-site working, and the post holder may be required to work across more than one practice locations as agreed with the Practice Managers and Partners.
The post holder will also support the practice in achieving its Quality and Outcomes Framework (QOF) targets and its Enhanced Services commitments, contributing to a service that delivers excellent healthcare to our patients and the wider community.
Main Duties And Responsibilities
1. Clinical Practice
- Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis
- Clinically examine and assess patients needs from a physiological and psychological perspective, and plan clinical care accordingly.
- Diagnose and manage both acute and some mild chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.
- Where NMP is achieved, prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.
- Undertake home visits for patients where clinically appropriate, carrying out history taking, clinical assessment, diagnosis, treatment and evaluations of care in the patient's home environment, as part of the Same Day Consultation.
- Support Care Navigators in the Triage Hub by providing clinical advice on the most appropriate care pathway for a patient, and directly triage patient where clinical assessment is required.
2. Communication
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
- Communicate effectively with patients who are receiving 'bad news.'
- Communicate effectively with patients and carers, recognising the need for alternative methods of communications to overcome different levels of understanding, cultural background and preferred ways of communicating.
- Maintain effective communication within the practice environment and with external stakeholders.
3. Delivering a Quality Service
- Recognise and work within own competence and professional code of conduct as regulated by the NMC.
- Produce accurate, contemporaneous and complete records of patients consultations, consistent with legislation, policies and procedures.
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
- Deliver care according to NSF, NICE guidelines and evidence-based care.
- Support the practice in achieving its Quality and Outcomes Framework (QOF) targets and its contracted Enhanced Services commitments, contributing to a service that delivers excellent healthcare to our patients and to the wider community.
4. Home Visits and Lone Working
- Hold a full, current UK driving license and have access to a vehicle insured for business use, in order to travel between sites and to patients' homes.
- Exercise clinical judgement and manage risk independently while working alone during home visits, without immediate on-site support.
- Work alone in the community in accordance with the Practice's lone working policy, including appropriate use of any lone-worker safety measures and check-in procedures.
5. Confidentiality and Record Keeping
- Act at all times with regards to the confidentiality and sensitivity of issues to do with patients, their care and treatment.
- Ensure all contract with patients, and the results of any test or certain actions may also require a paper record.
- Work within the recommended guidelines of the NMC Code of Conduct and Confidentiality.
6. Training and Development
- Carry out all duties in line with the protocols and guidelines in use at Cornerstone Practice and Healthcare
- Participate in Continuous Professional Development (CPD) and maintain own professional development in accordance with post-registration education and practice guidelines, recording evidence required to maintain registration.
- Produce and update a Personal Development Plan (PDP), and participate in the development of practice clinical protocols.
- Support students of any discipline undertaking a work placement at the practice.
7. Working Environment
- Regular use of VDU equipment and computer-based clinical systems, with frequent interruptions from a variety of sources.
- Travel by car between practice sites and to patients' homes, in all weathers, and exposure to variable and uncontrolled home environment (e.g. pets, smoking households, limited space) while carrying out home visits.
8. Additional Responsibilities
- This role will be adapted, from time to time, to suit the changing needs of the practice and the service. Any significant changes to the duties or working pattern of this post will be discussed with the post holder in advance, and will not exceeded the general level of responsibility appropriate to the grade of the post.
- The employer may determine any additional duties that may be required from time to time. Flexibility and willingness to support the wider team is an important part of this role.
Please see the attached job description and person specification for full details of the role, responsibilities and criteria.
Person Specification
Qualifications
Essential
- Registered Nurse with current NMC registration
- Relevant nursing/health degree
- Extended/Independent Nurse Practitioner qualification, or working towards
- Non-Medical Prescribing (NMP) qualification, or willingness to achieve it
Desirable
- Mentor/teaching qualification
- Community nursing specialist qualification
- Registered first level nurse, MSC or Equivalent
Knowledge
Essential
- Advanced clinical practice skills
- Clinical examination skills
- Management of patients with long-term conditions
- Management of patients with complex needs
- Accountability of own role and other roles in a nurse-led service
- Knowledge of public health issues, including local determinants of health
Desirable
- Local and national health policy
- Wider health economy
- Clinical governance issues in primary care
- Patient group directions and associated policy
- Knowledge of QOF and contracted Enhanced Services requirements
Skills and Personal Attributes
Essential
- Project management and health-needs assessment
- Self-directed practitioner, highly motivated
- Flexibility, enthusiasm and a team player
- Ability to work across boundaries and across practices sites
- A positive, can-do attitude with a willingness to go above and beyond when needed
Desirable
- An understanding of and empathy with the Christian values and ethos of Cornerstone Practice
Other Requirements
Essential
- Full Uk licence and access to a vehicle insured for business use, in order to carry out home visits
- Able and willing to work alone in the community when undertaking home visits, in accordance with the Practice's lone working policy
- Willingness to work flexibly across sites and hours to meet the needs of the practice
- Willingness to undergo and Enhanced DBS check, including barred list check
Experience
Essential
- Minimum 5 years post-registration experience
- At least 2 years' recent primary and community nursing experience
- Nurse-led management of minor illness, minor ailments and injuries
- Nurse-led triage, by telephone and face-to-face
Desirable
- Compiling protocols and clinical guidelines
- Participation in quality initiatives such as clinical benchmarking
- Audit
- Experience of home visiting in a primary care or community care setting
Person Specification
Qualifications
Essential
- Registered Nurse with current NMC registration
- Relevant nursing/health degree
- Extended/Independent Nurse Practitioner qualification, or working towards
- Non-Medical Prescribing (NMP) qualification, or willingness to achieve it
Desirable
- Mentor/teaching qualification
- Community nursing specialist qualification
- Registered first level nurse, MSC or Equivalent
Knowledge
Essential
- Advanced clinical practice skills
- Clinical examination skills
- Management of patients with long-term conditions
- Management of patients with complex needs
- Accountability of own role and other roles in a nurse-led service
- Knowledge of public health issues, including local determinants of health
Desirable
- Local and national health policy
- Wider health economy
- Clinical governance issues in primary care
- Patient group directions and associated policy
- Knowledge of QOF and contracted Enhanced Services requirements
Skills and Personal Attributes
Essential
- Project management and health-needs assessment
- Self-directed practitioner, highly motivated
- Flexibility, enthusiasm and a team player
- Ability to work across boundaries and across practices sites
- A positive, can-do attitude with a willingness to go above and beyond when needed
Desirable
- An understanding of and empathy with the Christian values and ethos of Cornerstone Practice
Other Requirements
Essential
- Full Uk licence and access to a vehicle insured for business use, in order to carry out home visits
- Able and willing to work alone in the community when undertaking home visits, in accordance with the Practice's lone working policy
- Willingness to work flexibly across sites and hours to meet the needs of the practice
- Willingness to undergo and Enhanced DBS check, including barred list check
Experience
Essential
- Minimum 5 years post-registration experience
- At least 2 years' recent primary and community nursing experience
- Nurse-led management of minor illness, minor ailments and injuries
- Nurse-led triage, by telephone and face-to-face
Desirable
- Compiling protocols and clinical guidelines
- Participation in quality initiatives such as clinical benchmarking
- Audit
- Experience of home visiting in a primary care or community care setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cornerstone
Address
Shadsworth Surgery
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
Employer's website
Employer details
Employer name
Cornerstone
Address
Shadsworth Surgery
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 14 day(s) ago
Reference: 2366082
Job summary
What if your administrative skills could change someone's life?
At Cornerstone Practice and Healthcare, our Medical Administrators don't just process paperwork - they are the backbone of care for our patients. Every record you manage, every clinic you coordinate, every detail you get right directly impacts a real person's health journey.
Founded on Christian values of compassion, integrity and respect, we are ambitious, forward thinking and genuinely invested in our people - offering real developmental opportunities, a supportive team culture, and the chance to grow your career in a practice that punches above its weight.
Based at Shadsworth Surgery, you will play a central role in keeping our practice running smoothly - from coordinating long-term conditions clinics and managing medical records to handling sensitive data with the accuracy and care our patients deserve.
We are not just offering a job. We are offering a role with purpose, a team that has your back, and a workplace where what you do truly matters.
Sounds like you ? We want to hear from you.
Main duties of the job
At the heart of our administration team, you will keep patient records accurate and up to date - scanning and coding clinical documents, blood results, diagnoses and other data onto our clinical system with precision and care.
You will summarise the medical records of newly registered patients, recording significant history, diagnoses, medications and allergies onto EMIS Web. You will also read incoming hospital letters and clinical correspondence, code the key information using SNOMED and pass anything that needs action to the right clinician. Previous summarising experience is welcome, but full training will be given.
You will coordinate call and recall letters for patients with long-term conditions including diabetes, heart disease and respiratory conditions, supporting our clinical team in delivering annual reviews and meeting Quality and Outcomes framework targets - ensuring no patients falls through the net.
You will also assist in preparing third-party and patient report request, processing Subject Access Request, and accurately redacting medical records before disclosure - all in line with GDPR and NHS guidelines.
This is detailed, responsible work that sits at the intersection of administration and patient safety. Every entry you make and every record you handle has a direct impact on the quality of care our patients receive.
If you are a methodical, trustworthy and ready to play a vital role in a busy, purpose-driven practice - we would love to hear from you.
About us
Cornerstone Practice and Healthcare is a multi-site, patient-focused NHS GP practice serving a diverse population across four surgeries Shadsworth, Rhyddings, Lambeth Street and Bentham Road Health Centre in Blackburn with Darwen.
Rooted in a Christian ethos of service, dignity, compassion and integrity, our mission is to provide high-quality, accessible and compassionate primary care that respects every patient's individuality and supports their wellbeing, whatever their background or circumstances.
Our administration team is friendly, hardworking and genuinely supportive. We look out for each other, take pride in our work, and understand that behind every record and every letter is a real person who depends on us. You will be joining a team where your contribution is valued and your development is encouraged.
Core hours are Monday to Friday, 8:00-18:30, with Extended Access appointments available until 20:00 each weekday in collaboration with our local Primary Care Network.
We offer:
- NHS pension scheme
- Uniform provided
- A wide range of health and wellbeing benefits
If you want a role with real purpose, in a team that has your back - we would love to hear from you.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3282-26-0015
Job locations
The Cornerstone Practice
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
The Cornerstone Practice
Lambeth Street Surgery
Lambeth Street Blackburn
Lancashire
BB1 1LZ
United Kingdom
Rhyddings Surgery
71 Union Road
Oswaldtwistle
Accrington
Lancashire
BB5 3DD
United Kingdom
Bentham Road Health Centre
Bentham Road
Blackburn
BB2 4QD
United Kingdom
Job description
Job responsibilities
Administrative Duties
- Scan hospital letters and related documents into patients medical records in accordance with practice protocols
- Perform accurate data input including diagnoses, blood pressure readings, spirometry results, blood results, and other coding as set out in the coding protocols
- In collaboration with the administration and nursing teams, run the call and recall systems for long-term conditions to achieve Quality and Outcomes Framework (QOF) targets and meet Government requirements
- Use the clinical system to record regular performance achievements and key performance indicators (KPIs) as required
- Assist in the preparation of third-party and patient report requests, including generating invoices, photocopying records, liaising with clinicians, and meeting required deadlines
- Process Subject Access Requests (SARs) in accordance with practice protocols and General Data Protection Regulation (GDPR) requirements
Redaction of Medical Records
The accurate and lawful redaction of medical records is a key component of this role. You will be expected to:
- Review patient records and apply appropriate redaction prior to disclosure, in line with the Data Protection Act 2018, GDPR and NHS guidance on access to health records
- Maintain a clear audit trail for all redacted disclosures, documenting the rationale for decisions made
- Keep up to date with changes in legislation and NHS guidance relating to records disclosure and redaction
Communication and Patient Interaction
- Whilst this is primarily an administrative role, you will have regular contact with patients, both in person and by telephone. You will be expected to handle patient queries professionally, sensitively and efficiently, always maintaining a calm and courteous manner
- Liaise with hospitals, community service and other external NHS partners to support the timely exchange of information
Clinical System
- The practice uses EMIS Web as its clinical system
- You will use EMIS Web daily for data entry, call and recall management, appointment scheduling, performance recording and record management
- Full training will be provided
Working Environment
- Based primarily at Shadsworth Surgery with occasional requirement to work across other Cornerstone sites
- Daily use of VDU equipment in a busy environment
- Extended period of sitting at a screen with frequent interruptions from colleagues, clinicians and patients
- Occasional lifting of files, records and other materials may be required
Training and Development
- Carry out all duties in line with practice protocols, procedures and guidelines
- Participate in Continuous Professional Development and undertake appropriate training as agreed with your line manager
- Complete all mandatory training including Data Security and Protection, Safeguarding and any other requirements identified by the practice
General Duties
- Function as an effective and collaborative member of the wider practice team
- Act at all times within the boundaries of health and safety legislation, risk management and data protection law
- Work in accordance with the organisational values and Christian ethos of Cornerstone Practice and Healthcare - demonstrating service, dignity, compassion and integrity in everything you do
Additional Responsibilities
The employer may determine any additional duties that may be required from time to time, provided these do not exceed the level of responsibility for the graded of post. Flexibility and willingness to support the wider team is an important part of this role.
Job description
Job responsibilities
Administrative Duties
- Scan hospital letters and related documents into patients medical records in accordance with practice protocols
- Perform accurate data input including diagnoses, blood pressure readings, spirometry results, blood results, and other coding as set out in the coding protocols
- In collaboration with the administration and nursing teams, run the call and recall systems for long-term conditions to achieve Quality and Outcomes Framework (QOF) targets and meet Government requirements
- Use the clinical system to record regular performance achievements and key performance indicators (KPIs) as required
- Assist in the preparation of third-party and patient report requests, including generating invoices, photocopying records, liaising with clinicians, and meeting required deadlines
- Process Subject Access Requests (SARs) in accordance with practice protocols and General Data Protection Regulation (GDPR) requirements
Redaction of Medical Records
The accurate and lawful redaction of medical records is a key component of this role. You will be expected to:
- Review patient records and apply appropriate redaction prior to disclosure, in line with the Data Protection Act 2018, GDPR and NHS guidance on access to health records
- Maintain a clear audit trail for all redacted disclosures, documenting the rationale for decisions made
- Keep up to date with changes in legislation and NHS guidance relating to records disclosure and redaction
Communication and Patient Interaction
- Whilst this is primarily an administrative role, you will have regular contact with patients, both in person and by telephone. You will be expected to handle patient queries professionally, sensitively and efficiently, always maintaining a calm and courteous manner
- Liaise with hospitals, community service and other external NHS partners to support the timely exchange of information
Clinical System
- The practice uses EMIS Web as its clinical system
- You will use EMIS Web daily for data entry, call and recall management, appointment scheduling, performance recording and record management
- Full training will be provided
Working Environment
- Based primarily at Shadsworth Surgery with occasional requirement to work across other Cornerstone sites
- Daily use of VDU equipment in a busy environment
- Extended period of sitting at a screen with frequent interruptions from colleagues, clinicians and patients
- Occasional lifting of files, records and other materials may be required
Training and Development
- Carry out all duties in line with practice protocols, procedures and guidelines
- Participate in Continuous Professional Development and undertake appropriate training as agreed with your line manager
- Complete all mandatory training including Data Security and Protection, Safeguarding and any other requirements identified by the practice
General Duties
- Function as an effective and collaborative member of the wider practice team
- Act at all times within the boundaries of health and safety legislation, risk management and data protection law
- Work in accordance with the organisational values and Christian ethos of Cornerstone Practice and Healthcare - demonstrating service, dignity, compassion and integrity in everything you do
Additional Responsibilities
The employer may determine any additional duties that may be required from time to time, provided these do not exceed the level of responsibility for the graded of post. Flexibility and willingness to support the wider team is an important part of this role.
Person Specification
Experience
Essential
- Experience of working in a busy office or administrative environment
- Experience of data entry with a high level of accuracy and attention to detail
- Experience of managing a varied workload and prioritising tasks effectively under pressure
- Experience of handling sensitive or confidential information in line with data protection requirements
- Experience of communicating with members of the public, both face to face and by telephone
Desirable
- Previous experience of working in an NHS or primary care setting
- Experience of using EMIS Web or another NHS clinical system
- Experience of processing Subject Access Request or redacting medical records
- Experience of call and recall systems or long-term condition management administration
- Experience or working with clinical coding or inputting medical data
Knowledge and skills
Essential
- Good written and verbal communication skills with the ability to communicate clearly and professionally
- Strong organisational skills with the ability to prioritise a heavy and varied workload
- Ability to work accurately and methodically under pressure with minimal supervision
- Good numerical skills with the ability to interpret and record clinical data correctly
- Strong IT skills including confident use of Microsoft Office applications
- Ability to maintain strict confidentiality at all times in relation to patient and practice information
- Ability to work flexibly and collaboratively as part of a team
- Ability to remain calm, empathetic and professional when dealing with upset or frustrated patients
Desirable
- Knowledge of Quality and Outcomes Framework and long-term condition management
- Knowledge of EMIS Web or another NHS clinical system
- Knowledge of medical terminology and clinical coding
- Understanding of Subject Access Request processes and medical records redaction requirements
- Knowledge of Safeguarding principles in relation to children and vulnerable adults
Qualifications
Essential
- 5 GCSE at grade C/4 or above, including English Language and Mathematics at Level 2 or equivalent
- Demonstrable literacy and numeracy skills
- Understanding of data protection legislation and patient confidentiality requirements
Desirable
- NVQ Level 2 or above in Business Administration, Health and Social Care or a related field
- Any relevant CPD or further education in healthcare administration or information governance
Personal Attributes
Essential
- Warm, empathetic and patient-centred in approach, treating every individual with dignity and respect
- Methodical and detail-focused, taking pride in the accuracy and quality of their work
- Calm and resilient under pressure, able to manage a demanding workload without compromising standards
- Flexible and adaptable, willing to support colleagues and take on new challenges
- Self-motivated with the ability to use initiative and work with minimal supervision
- Professional in appearance, manner and conduct at all times
- Respectful of sensitive to the diverse backgrounds and circumstances of our patient populations
Desirable
- An understanding of and empathy with the Christian values and ethos that underpin the work of Cornerstone Practice and Healthcare
- A passion for working in healthcare and making a positive difference to patients and the community
- A positive, can-do attitude with a willingness to go above and beyond when needed
Other Requirements
Essential
- Willingness to work flexibly across sites and hours to meet the needs of the practice
- Right to work in the United Kingdom
- Ability to provided two satisfactory reference, including one from current or most recent employer
Desirable
- Full UK driving licence and access to a vehicle for occasional travel between sites
Person Specification
Experience
Essential
- Experience of working in a busy office or administrative environment
- Experience of data entry with a high level of accuracy and attention to detail
- Experience of managing a varied workload and prioritising tasks effectively under pressure
- Experience of handling sensitive or confidential information in line with data protection requirements
- Experience of communicating with members of the public, both face to face and by telephone
Desirable
- Previous experience of working in an NHS or primary care setting
- Experience of using EMIS Web or another NHS clinical system
- Experience of processing Subject Access Request or redacting medical records
- Experience of call and recall systems or long-term condition management administration
- Experience or working with clinical coding or inputting medical data
Knowledge and skills
Essential
- Good written and verbal communication skills with the ability to communicate clearly and professionally
- Strong organisational skills with the ability to prioritise a heavy and varied workload
- Ability to work accurately and methodically under pressure with minimal supervision
- Good numerical skills with the ability to interpret and record clinical data correctly
- Strong IT skills including confident use of Microsoft Office applications
- Ability to maintain strict confidentiality at all times in relation to patient and practice information
- Ability to work flexibly and collaboratively as part of a team
- Ability to remain calm, empathetic and professional when dealing with upset or frustrated patients
Desirable
- Knowledge of Quality and Outcomes Framework and long-term condition management
- Knowledge of EMIS Web or another NHS clinical system
- Knowledge of medical terminology and clinical coding
- Understanding of Subject Access Request processes and medical records redaction requirements
- Knowledge of Safeguarding principles in relation to children and vulnerable adults
Qualifications
Essential
- 5 GCSE at grade C/4 or above, including English Language and Mathematics at Level 2 or equivalent
- Demonstrable literacy and numeracy skills
- Understanding of data protection legislation and patient confidentiality requirements
Desirable
- NVQ Level 2 or above in Business Administration, Health and Social Care or a related field
- Any relevant CPD or further education in healthcare administration or information governance
Personal Attributes
Essential
- Warm, empathetic and patient-centred in approach, treating every individual with dignity and respect
- Methodical and detail-focused, taking pride in the accuracy and quality of their work
- Calm and resilient under pressure, able to manage a demanding workload without compromising standards
- Flexible and adaptable, willing to support colleagues and take on new challenges
- Self-motivated with the ability to use initiative and work with minimal supervision
- Professional in appearance, manner and conduct at all times
- Respectful of sensitive to the diverse backgrounds and circumstances of our patient populations
Desirable
- An understanding of and empathy with the Christian values and ethos that underpin the work of Cornerstone Practice and Healthcare
- A passion for working in healthcare and making a positive difference to patients and the community
- A positive, can-do attitude with a willingness to go above and beyond when needed
Other Requirements
Essential
- Willingness to work flexibly across sites and hours to meet the needs of the practice
- Right to work in the United Kingdom
- Ability to provided two satisfactory reference, including one from current or most recent employer
Desirable
- Full UK driving licence and access to a vehicle for occasional travel between sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornerstone
Address
The Cornerstone Practice
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
Employer's website
Employer details
Employer name
Cornerstone
Address
The Cornerstone Practice
Shadsworth Road
Blackburn
BB1 2HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 14 day(s) ago
Reference: 2366081
Job summary
The Transition Team provides enhanced, recovery-focused support to people experiencing complex transitions between acute inpatient mental health services and the community, particularly those at increased risk of readmission.
We are seeking an enthusiastic and skilled Specialist Therapeutic Practitioner: Transition & Recovery to join our multidisciplinary team. The role is open to appropriately qualified and registered professionals from nursing, occupational therapy, social work, psychology and arts therapies.
The post holder will work across inpatient and community settings, developing therapeutic relationships during admission and providing continuity of support as individuals transition back into the community. You will work collaboratively with individuals, carers, inpatient and community MDTs, and statutory and voluntary services to understand and address the psychological, social, relational, environmental and practical factors that can contribute to repeated admission.
You will provide individual and group-based therapeutic and psychosocial interventions, drawing on your professional expertise alongside evidence-based, trauma-informed, strengths-based and recovery-focused approaches. This may include relapse prevention, emotional regulation, anxiety and distress management, psychoeducation, behavioural activation, motivational and solution-focused approaches, social and occupational interventions, and family/carer work.
Main duties of the job
Maintain a high standard of clinical work when carrying out nursing procedures.
Responsible for the safe custody of medication, including checking and administration.
Ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement.
Reduce avoidable readmission to acute mental health services.
Provide continuity between inpatient treatment and community recovery.
Identify and address factors contributing to repeated admission.
Deliver personalised therapeutic and psychosocial interventions.
Support early identification of deterioration and relapse prevention.
Strengthen resilience, independence, choice and self-management.
Improve engagement with statutory, community and voluntary services.
Address social and environmental factors affecting recovery.
Work collaboratively with families and carers where appropriate.
Improve the experience and outcomes of transition from hospital to community.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year per annum including 20% HCAS
Contract
Permanent
Working pattern
Part-time
Reference number
222-LS-Man-202
Job locations
H and F Mental Health Unit
Claybrook Road
London
W6 8NF
United Kingdom
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Qualifications & Training
Essential
- Professional qualification in one of the following disciplines: Mental Health Nursing; Occupational Therapy; Social Work; Psychology where the qualification provides eligibility for the professional requirements of the post; Art Therapy/Art Psychotherapy or another recognised Arts Therapy profession appropriate to the service.
- Current registration with the relevant professional body/regulator where required for the profession, for example NMC, HCPC or Social Work England.
- Evidence of continuing professional development relevant to mental health practice.
Desirable
- Qualified AMHP
Experience
Essential
- Experience of working with people experiencing serious and/or enduring mental health difficulties.
- Experience of working within multidisciplinary mental health services.
- Experience of undertaking assessment, care planning and risk assessment.
- Experience of developing therapeutic or professional relationships with individuals experiencing complex needs.
- Experience of collaborative working with service users, families, carers and other professionals.
- Experience of delivering therapeutic, psychosocial, recovery-focused or professionally specific interventions.
- Experience of working with individuals during periods of significant change or transition.
- Ability to demonstrate an understanding of the factors that can contribute to relapse, crisis and repeated hospital admission.
- Experience of working collaboratively across organisational or professional boundaries.
Desirable
- Experience within acute inpatient mental health services.
- Experience of community mental health practice.
- Experience supporting individuals following discharge from hospital.
- Experience of group-based therapeutic interventions.
- Experience of working with individuals who experience repeated admissions.
- Experience of family or carer interventions
- Experience of service development, audit or quality improvement.
- Experience of supervising, mentoring or supporting less experienced staff.
Knowledge
Essential
- Knowledge of recovery-focused mental health practice.
- Knowledge of trauma-informed and psychologically informed approaches.
- Sound knowledge of risk assessment and risk management.
- Understanding of adult and child safeguarding responsibilities.
- Working knowledge of the Mental Health Act 1983/2007 and Mental Capacity Act 2005.
- Understanding of the Care Act 2014 and the relationship between health and social care.
- Understanding of equality, diversity, inclusion and anti-discriminatory practice.
- Understanding of the impact of social determinants including housing, poverty, isolation, trauma and inequality upon mental health.
- Knowledge of confidentiality, information governance and appropriate information sharing.
- Understanding of multidisciplinary and multi-agency working.
Skills
Essential
- Ability to maintain Social Work Professional Standards
- Ability to model and encourage our Corporate values and behaviours and to be positive, open-minded, supportive and respectful to colleagues, partners and residents
- Ability to communicate effectively with others and ability to write a clear, accurate, consistent and timely and case record and reports as per the Recording Guidance
- The ability to effectively manage time effectively, including adequate throughput of casework, learning and other team requirements
- The ability to effectively use supervision to support caseload management, raise risks and ask advice, reflect on practice and contribute towards development of core skills and competence
- To be technically proficient and able to use IT equipment, able to demonstrate digital solutions for residents and carers and understand pertinent data
Desirable
- Excellent therapeutic and interpersonal skills.
- Ability to engage individuals who may have experienced difficulties engaging consistently with services.
- Ability to develop collaborative and recovery-focused relationships.
- Ability to undertake comprehensive assessment and formulate appropriate intervention plans.
- Ability to identify patterns and factors associated with repeated crisis or admission.
- Ability to work autonomously while recognising when consultation or escalation is required.
- Ability to manage complexity, uncertainty and competing priorities. Strong written and verbal communication skills.
- Ability to work effectively across inpatient and community environments.
- Ability to contribute constructively to multidisciplinary decision-making.
- Ability to work creatively and flexibly in response to individual need.
- Ability to facilitate individual and/or group interventions within professional competence
- Ability to maintain appropriate professional boundaries.
- Competent use of electronic clinical records and standard digital systems.
Other
Essential
- Compassionate and recovery focused.
- Curious about the individual's experience and the factors underlying repeated admission.
- Able to build trust and maintain therapeutic relationships.
- Committed to collaborative and person-centred practice
- Able to work confidently and independently in community environments.
- Flexible and able to respond appropriately to changing clinical circumstances.
- High level of initiative and self-motivation. Committed to anti-discriminatory and culturally responsive practice.
- Able to reflect upon own practice and make constructive use of supervision.
- Committed to promoting independence rather than creating dependency.
Person Specification
Qualifications & Training
Essential
- Professional qualification in one of the following disciplines: Mental Health Nursing; Occupational Therapy; Social Work; Psychology where the qualification provides eligibility for the professional requirements of the post; Art Therapy/Art Psychotherapy or another recognised Arts Therapy profession appropriate to the service.
- Current registration with the relevant professional body/regulator where required for the profession, for example NMC, HCPC or Social Work England.
- Evidence of continuing professional development relevant to mental health practice.
Desirable
- Qualified AMHP
Experience
Essential
- Experience of working with people experiencing serious and/or enduring mental health difficulties.
- Experience of working within multidisciplinary mental health services.
- Experience of undertaking assessment, care planning and risk assessment.
- Experience of developing therapeutic or professional relationships with individuals experiencing complex needs.
- Experience of collaborative working with service users, families, carers and other professionals.
- Experience of delivering therapeutic, psychosocial, recovery-focused or professionally specific interventions.
- Experience of working with individuals during periods of significant change or transition.
- Ability to demonstrate an understanding of the factors that can contribute to relapse, crisis and repeated hospital admission.
- Experience of working collaboratively across organisational or professional boundaries.
Desirable
- Experience within acute inpatient mental health services.
- Experience of community mental health practice.
- Experience supporting individuals following discharge from hospital.
- Experience of group-based therapeutic interventions.
- Experience of working with individuals who experience repeated admissions.
- Experience of family or carer interventions
- Experience of service development, audit or quality improvement.
- Experience of supervising, mentoring or supporting less experienced staff.
Knowledge
Essential
- Knowledge of recovery-focused mental health practice.
- Knowledge of trauma-informed and psychologically informed approaches.
- Sound knowledge of risk assessment and risk management.
- Understanding of adult and child safeguarding responsibilities.
- Working knowledge of the Mental Health Act 1983/2007 and Mental Capacity Act 2005.
- Understanding of the Care Act 2014 and the relationship between health and social care.
- Understanding of equality, diversity, inclusion and anti-discriminatory practice.
- Understanding of the impact of social determinants including housing, poverty, isolation, trauma and inequality upon mental health.
- Knowledge of confidentiality, information governance and appropriate information sharing.
- Understanding of multidisciplinary and multi-agency working.
Skills
Essential
- Ability to maintain Social Work Professional Standards
- Ability to model and encourage our Corporate values and behaviours and to be positive, open-minded, supportive and respectful to colleagues, partners and residents
- Ability to communicate effectively with others and ability to write a clear, accurate, consistent and timely and case record and reports as per the Recording Guidance
- The ability to effectively manage time effectively, including adequate throughput of casework, learning and other team requirements
- The ability to effectively use supervision to support caseload management, raise risks and ask advice, reflect on practice and contribute towards development of core skills and competence
- To be technically proficient and able to use IT equipment, able to demonstrate digital solutions for residents and carers and understand pertinent data
Desirable
- Excellent therapeutic and interpersonal skills.
- Ability to engage individuals who may have experienced difficulties engaging consistently with services.
- Ability to develop collaborative and recovery-focused relationships.
- Ability to undertake comprehensive assessment and formulate appropriate intervention plans.
- Ability to identify patterns and factors associated with repeated crisis or admission.
- Ability to work autonomously while recognising when consultation or escalation is required.
- Ability to manage complexity, uncertainty and competing priorities. Strong written and verbal communication skills.
- Ability to work effectively across inpatient and community environments.
- Ability to contribute constructively to multidisciplinary decision-making.
- Ability to work creatively and flexibly in response to individual need.
- Ability to facilitate individual and/or group interventions within professional competence
- Ability to maintain appropriate professional boundaries.
- Competent use of electronic clinical records and standard digital systems.
Other
Essential
- Compassionate and recovery focused.
- Curious about the individual's experience and the factors underlying repeated admission.
- Able to build trust and maintain therapeutic relationships.
- Committed to collaborative and person-centred practice
- Able to work confidently and independently in community environments.
- Flexible and able to respond appropriately to changing clinical circumstances.
- High level of initiative and self-motivation. Committed to anti-discriminatory and culturally responsive practice.
- Able to reflect upon own practice and make constructive use of supervision.
- Committed to promoting independence rather than creating dependency.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West London NHS Trust
Address
H and F Mental Health Unit
Claybrook Road
London
W6 8NF
United Kingdom
Employer's website
Employer details
Employer name
West London NHS Trust
Address
H and F Mental Health Unit
Claybrook Road
London
W6 8NF
United Kingdom
Employer's website
Apply Now
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Receptionist / Administrator
Barlborough Medical Practice View all jobs
Posted 14 day(s) ago
Reference: 2366080
Job summary
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general admin assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via telephone.
Main duties of the job
Reception
- Receiving patients, consulting with members of practice team
- Processing personal & telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Register new patients, temporary residents & any requiring immediate and necessary treatment
- Process repeat prescription requests in accordance with practice guidelines
- Handing completed repeat prescriptions to patient & checking names and address
- Be able to cover all reception duties as necessary
Administration
- To have a thorough knowledge of all practice procedures & protocols
- Participate in all admin duties relating to systems and processes
- Electronic processing of scanned post in medical records
- Participate in admin e-mail duties, including communications from other providers and patients
- Participate in Data Collection / Data Input / Data Quality & Note Summarising work as required
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
About us
Barlborough Medical Practice is a friendly forward thinking GP practice in Barlborough, North East Derbyshire, and a member of the NHS Derby and Derbyshire ICB.
The Practice is a semi rural dispensing practice run from 2 sites, a main surgery at Barlborough, and a branch at Renishaw.
We are seeking to recruit a full time Receptionist / Administrator to our Friendly team, who would work from both of these sites.
- Patient list size 8,500
- Paper Light Practice: Clinical System: TPP SystmOne
- NHS Pension Scheme
- 5 weeks annual leave plus bank holidays (pro rata to full time)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Details
Date posted
27 September 2026
Pay scheme
Other
Salary
£13.12 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A0388-26-0005
Job locations
7 Worksop Road
Barlborough
Chesterfield
Derbyshire
S43 4TY
United Kingdom
Emmett Carr Surgery
Abbey Place
Renishaw
Sheffield
S21 3TY
United Kingdom
Job description
Job responsibilities
Reception:
- Receiving patients, consulting with members of practice team
- Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Register new patients, temporary residents and any requiring immediate and necessary treatment
- Process repeat prescription requests in accordance with practice guidelines
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception duties as necessary
Administration:
- To have a thorough knowledge of all practice procedures
- To work in accordance of written protocols
- Participate in all admin duties relating to systems and processes
- Electronic processing of scanned post in medical records
- Participate in admin e-mail duties, including communications from other providers and patients
- Participate in Data Collection / Data Input / Data Quality and Note Summarising work as required
- Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
If Dispensing Experience (Non-essential):
- To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
- To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
- To ensure that all monies received or handled on behalf of the practice are appropriately stored in the till, and a record kept of all financial transactions.
- To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
- To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
- To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order.
- To take prompt action in response to any drug alert bulletins that may be received from time to time.
- To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
- To maintain full and accurate records of all dispensing transactions, incorporating the use of computers when available and appropriate.
Appointments:
- Process appointment requests for today/future appointments from patients by telephone and in person.
- Deal with home visits requests
Telephone:
- Have working knowledge of telephone system, during and after hours
Other Tasks:
- Clearing and re-stocking of consulting rooms as required
- Ensure building security have thorough knowledge of doors/windows/alarm
- Any other tasks allocated by managers
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner that is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description Job responsibilities Reception: Receiving patients, consulting with members of practice team Processing personal and telephone requests for appointments, telephone consultations and ensuring callers are directed to the appropriate healthcare professional Register new patients, temporary residents and any requiring immediate and necessary treatment Process repeat prescription requests in accordance with practice guidelines Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception duties as necessaryAdministration: To have a thorough knowledge of all practice procedures To work in accordance of written protocols Participate in all admin duties relating to systems and processes Electronic processing of scanned post in medical records Participate in admin e-mail duties, including communications from other providers and patients Participate in Data Collection / Data Input / Data Quality and Note Summarising work as required Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanningIf Dispensing Experience (Non-essential): To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To ensure that all monies received or handled on behalf of the practice are appropriately stored in the till, and a record kept of all financial transactions. To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order. To take prompt action in response to any drug alert bulletins that may be received from time to time. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook. To maintain full and accurate records of all dispensing transactions, incorporating the use of computers when available and appropriate.Appointments: Process appointment requests for today/future appointments from patients by telephone and in person. Deal with home visits requestsTelephone: Have working knowledge of telephone system, during and after hoursOther Tasks: Clearing and re-stocking of consulting rooms as required Ensure building security have thorough knowledge of doors/windows/alarm Any other tasks allocated by managersConfidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Actively reporting of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identifiedEquality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings priorities and rights.Personal/professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resourcesCommunication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordinglyContribution to the implementation of services:The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate
Person Specification
Knowledge and Skills
Essential
- Advanced numeracy skills.
- Excellent keyboard and computer skills.
- Excellent communication skills.
Other
Essential
- Flexibility of working hours/able to work at the desired times.
- Car driver/clean licence.
- Commit to a DBS check.
Qualities and Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense.
- Ability to work without direct supervision and determine own workload priorities.
- Ability to work as part of an integrated multi-skilled team.
- Pleasant and articulate.
- Able to work under pressure.
- Able to work in a changing environment.
- Able to use own initiative.
Qualifications
Essential
- A Good Quality Secondary School Education (as a minimum).
- A demonstrable commitment to professional development
Desirable
- Qualification to Dispensing Assistant Level would be advantageous.
Experience
Essential
- Experience of working in a public reception environment.
- Experience of telephone switchboard operation.
- Experience of Microsoft Office software.
- Experience of dealing with the public/patients.
- Experience of administration/clerical duties.
Desirable
- Experience of working in Primary Care.
- Experience of SystmOne clinical system.
- Experience of working in a Dispensary (Not essential but advantageous).
- Stock levels, usage tracking and re-ordering arrangements.
Person Specification Knowledge and Skills Essential Advanced numeracy skills. Excellent keyboard and computer skills. Excellent communication skills. Other Essential Flexibility of working hours/able to work at the desired times. Car driver/clean licence. Commit to a DBS check. Qualities and Attributes Essential An understanding, acceptance and adherence to the need for strict confidentiality. Ability to use own judgement, resourcefulness and common sense. Ability to work without direct supervision and determine own workload priorities. Ability to work as part of an integrated multi-skilled team. Pleasant and articulate. Able to work under pressure. Able to work in a changing environment. Able to use own initiative. Qualifications Essential A Good Quality Secondary School Education (as a minimum). A demonstrable commitment to professional development Desirable Qualification to Dispensing Assistant Level would be advantageous. Experience Essential Experience of working in a public reception environment. Experience of telephone switchboard operation. Experience of Microsoft Office software. Experience of dealing with the public/patients. Experience of administration/clerical duties. Desirable Experience of working in Primary Care. Experience of SystmOne clinical system. Experience of working in a Dispensary (Not essential but advantageous). Stock levels, usage tracking and re-ordering arrangements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barlborough Medical Practice
Address
7 Worksop Road
Barlborough
Chesterfield
Derbyshire
S43 4TY
United Kingdom
Employer's website
https://www.barlboroughmedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Barlborough Medical Practice
Address
7 Worksop Road
Barlborough
Chesterfield
Derbyshire
S43 4TY
United Kingdom
Employer's website
https://www.barlboroughmedicalpractice.co.uk/ (Opens in a new tab)
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Posted 14 day(s) ago
Reference: 2366078
Job summary
Ready to lead a team where every detail matters?
At Cornerstone Practice and Healthcare, our administration team keeps patient records accurate, safe and up to date and we are looking for an Administration Team Leader to lead them.
We are a GP practice with four surgeries across Blackburn with Darwen, proudly serving one of the North West's most diverse communities. Founded on Christian values of compassion, integrity and respect, we are ambitious, forward thinking and genuinely invested in our people.
Based at Shadsworth Surgery, you will lead our Medical Administrators day to day - planning the team's workload, supporting and developing staff, and making sure clinical correspondence, summarising, call and recall, Subject Access Requests and reports are all completed accurately and on time. This is a hands-on role, so you will work alongside your team as well as leading it.
Whether you have worked in a GP practice, a hospital or another busy office, if you have a sharp eye for detail, experience of supervising or supporting others, and are ready to take the next step into leadership, this is your chance to shape a team and make a real difference to patient care.
We are not just offering a job. We are offering a role with purpose, a team that has your back, and a workplace where what you do truly matters.
Sounds like you ? We want to hear from you.
Main duties of the job
As Administration Team Leader, you will be the go- to person for our Medical Administrators - organising the team's day, sharing out the work and making sure nothing gets missed.
Your week will be a mix of leading and doing. You will plan rotas and cover, hold one-to-ones and appraisals, support new starters and help each member of the team grow. Alongside this, you will keep a close eye on our key workflows - incoming hospital letters, summarising of new patient records, call and recall for long-term conditions, and Subject Access Request - spotting backlogs early and keeping everything on track.
You will be our quality champion for patient records, checking the accuracy of coding, summarising and redaction, and reporting on how the team is performing. You will work closely with our GPs, nurses, Care Navigation Team Leaders and the Quality Managers, and be a calm, supportive point of contact when things get busy.
This is a developmental Band 3-4 post. Full training will be provided in our clinical system and in summarising, coding and records processes, with a clear path to progress as your experience and confidence grow.
If you enjoy bringing order to a busy workload, take pride in getting the detail right and want to help a team do its best work, we would love to hear from you.
About us
Cornerstone Practice and Healthcare is a multi-site, patient-focused GP practice serving a diverse population across four surgeries - Shadsworth, Rhyddings, Lambeth Street and Bentham Road Health Centre - in Blackburn with Darwen.
Rooted in a Christian ethos of service, dignity, compassion and integrity, our mission is to provide high-quality, accessible and compassionate primary care that respects every patient's individuality and supports their wellbeing, whatever their background or circumstances.
Our administration team is friendly, hardworking and supportive. We look out for each other, take pride in our work, and know that behind every record is a real person who depend on us. As Team Leader, you will be backed by a supportive management team and work alongside fellow Team Leaders who share ideas and help each other succeed.
Core hours are Monday to Friday 8:00-18:30, with Extended Access appointments available until 20:00 each weekday in collaboration with our local Primary Care Network.
We offer:
- NHS Pension Scheme
- Uniform Provided
- A wide range of health and wellbeing benefits
If you want a role with real purpose, in a team that has your back - we would love to hear from you.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3282-26-0016
Job locations
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Cornerstone Practice
Rhyddings Surgery
71 Union Road
Accrington
Lancashire
BB5 3DD
United Kingdom
Bentham Road Health Centre
Bentham Road
Blackburn
Lancashire
BB2 4QD
United Kingdom
Cornerstone Practice
Lambeth Street Surgery
Lambeth Street
Blackburn
Lancashire
BB1 1LZ
United Kingdom
Job description
Job responsibilities
Please see the full job description and person specification attached as a supporting document.
Below is a summary of the key tasks.
Job Summary
The Administration Team Leader provides visible, day-to-day leadership to the Medical Administration team, reporting to the Quality Manager. The role combines hands-on administrative work with team supervision, workload planning, quality checking and staff development. You will make sure clinical correspondence is coded accurately and on time, new patient records are summarised within target timescales, call and recall supports our QOF targets, and Subject Access Requests and redactions are completed lawfully and on time.
Key Task:
Leading the Team
- Supervise and support the Medical Administrators day to day, planning and allocating work across scanning and coding, summarising, call and recall, report and Subject Access Requests
- Organise rotas, approve annual leave and arrange holiday and sickness cover
- Hold regular team meeting and one-to-ones, and carry out annual appraisals
- Manage sickness absence in line with practice policy, including return-to-work interviews
Quality and Performance
- Monitor the incoming clinical correspondence workflow on EMIS web so letters are scanned, coded using SNOMED and forwarded to clinicians promptly
- Oversee the summarising of new patient records (paper and GP2GP) and keep the backlog within target timescales
- Carry out regular audits of coding and summarising accuracy, giving feedback and putting improvements in place
- Coordinate call and recall for long-term conditions such as diabetes, heart disease and respiratory conditions with the nursing team
- Produce monthly KPI reports covering backlogs, turnaround times and audit results
- Keep administration protocols up to date
Hands-On Administration
- Work as part of the team, carrying out the full range of Medical Administrator duties when needed
- Handle more complex or sensitive Subject Access Requests, reports and redactions, seeking advice from a clinician or the Data Protection Officer
- Refer unclear or clinical significant information to a GP or appropriate clinician, and make sure the team does the same
Communication and Governance
- Work closely with GPs, nurses, Care Navigation Team Leaders and the management team
- Liaise with hospitals, community services, solicitors and insurers about records and reports
- Make sure the team follows UK GDPR, the Data Protection Act 2018 and practice policies, and report any data breaches promptly
The Job Description is not intended to be fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.
Job description Job responsibilities Please see the full job description and person specification attached as a supporting document.Below is a summary of the key tasks.Job Summary The Administration Team Leader provides visible, day-to-day leadership to the Medical Administration team, reporting to the Quality Manager. The role combines hands-on administrative work with team supervision, workload planning, quality checking and staff development. You will make sure clinical correspondence is coded accurately and on time, new patient records are summarised within target timescales, call and recall supports our QOF targets, and Subject Access Requests and redactions are completed lawfully and on time.Key Task:Leading the TeamSupervise and support the Medical Administrators day to day, planning and allocating work across scanning and coding, summarising, call and recall, report and Subject Access RequestsOrganise rotas, approve annual leave and arrange holiday and sickness coverHold regular team meeting and one-to-ones, and carry out annual appraisalsManage sickness absence in line with practice policy, including return-to-work interviewsQuality and PerformanceMonitor the incoming clinical correspondence workflow on EMIS web so letters are scanned, coded using SNOMED and forwarded to clinicians promptlyOversee the summarising of new patient records (paper and GP2GP) and keep the backlog within target timescalesCarry out regular audits of coding and summarising accuracy, giving feedback and putting improvements in placeCoordinate call and recall for long-term conditions such as diabetes, heart disease and respiratory conditions with the nursing teamProduce monthly KPI reports covering backlogs, turnaround times and audit resultsKeep administration protocols up to dateHands-On AdministrationWork as part of the team, carrying out the full range of Medical Administrator duties when neededHandle more complex or sensitive Subject Access Requests, reports and redactions, seeking advice from a clinician or the Data Protection OfficerRefer unclear or clinical significant information to a GP or appropriate clinician, and make sure the team does the sameCommunication and GovernanceWork closely with GPs, nurses, Care Navigation Team Leaders and the management teamLiaise with hospitals, community services, solicitors and insurers about records and reportsMake sure the team follows UK GDPR, the Data Protection Act 2018 and practice policies, and report any data breaches promptlyThe Job Description is not intended to be fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.
Person Specification
Knowledge
Essential
- Understanding of UK GDPR, the Data Protection Act 2018 and patient confidentiality
- Understanding of the limits of an administrative role in handling clinical information, and when to refer to a clinician
Desirable
- Understanding of General Practice operations
- Knowledge of SNOMED clinical coding and medical terminology
- Knowledge of the Quality and Outcomes Framework
Experience
Essential
- Experience of working in a busy administrative or office environment
- Supervisory experience or holding lead responsibilities within a team
- Experience of dealing with sensitive and confidential information in a professional manner
Desirable
- Experience of medical administration in a GP practice, primary care or other NHS setting
- Experience of scanning and coding clinical correspondence, or summarising medical records
- Experience of processing Subject Access Request and redacting medical records
- Experience of call and recall systems and QOF
- Experience of auditing data quality or producing KPI reports
- Involvement in recruitment, induction or training of staff
Other Requirements
Essential
- Willingness to undergo a standard Disclosure and Barring Service (DBS) check
- Right to work in the United Kingdom
- Ability to provide two satisfactory reference, including one from current or most recent employer
- willingness to work flexibly across sites and hours to meet the needs of the practice
Desirable
- Full UK driving licence and access to vehicle for occasional travel between sites
Qualifications
Essential
- 5 GCSE at grade C/4 or above, including Maths and English Language or equivalent
- NVQ Level 3 (or equivalent) in Business Administration, Health and Social Care or related field, or equivalent demonstrable experience at a similar level
Desirable
- Leadership or team leading qualification (e.g. ILM Level3) or willingness to work towards one
- AMSPAR qualification or equivalent medical administration qualification
- Recognised medical records summarising or clinical coding course
- Medical terminology course
Values and Personal Attitudes
Essential
- Flexible, adaptable to change and open to new approaches
- Reliable and trustworthy
- Professional manner and smart appearance
- Articulate, with a commitment to confidentiality and loyalty
- Willingness to work in line with and respect the Christian ethos and values of the Practice
Skills
Essential
- Proficiency in IT and the ability to use clinical systems effectively
- Leadership skills, including the ability to motivate and develop self and others
- Excellent verbal and written communication skills, including conflict resolution
- Strong interpersonal skills, showing tact, diplomacy and teamwork
- Effective time management, with the ability to plan, prioritise and meet tight deadlines under pressure
Desirable
- Ability to produce, analyse and interpret data
- Ability to develop and measure standards of service delivery
Person Specification Knowledge Essential Understanding of UK GDPR, the Data Protection Act 2018 and patient confidentiality Understanding of the limits of an administrative role in handling clinical information, and when to refer to a clinician Desirable Understanding of General Practice operations Knowledge of SNOMED clinical coding and medical terminology Knowledge of the Quality and Outcomes Framework Experience Essential Experience of working in a busy administrative or office environment Supervisory experience or holding lead responsibilities within a team Experience of dealing with sensitive and confidential information in a professional manner Desirable Experience of medical administration in a GP practice, primary care or other NHS setting Experience of scanning and coding clinical correspondence, or summarising medical records Experience of processing Subject Access Request and redacting medical records Experience of call and recall systems and QOF Experience of auditing data quality or producing KPI reports Involvement in recruitment, induction or training of staff Other Requirements Essential Willingness to undergo a standard Disclosure and Barring Service (DBS) check Right to work in the United Kingdom Ability to provide two satisfactory reference, including one from current or most recent employer willingness to work flexibly across sites and hours to meet the needs of the practice Desirable Full UK driving licence and access to vehicle for occasional travel between sites Qualifications Essential 5 GCSE at grade C/4 or above, including Maths and English Language or equivalent NVQ Level 3 (or equivalent) in Business Administration, Health and Social Care or related field, or equivalent demonstrable experience at a similar level Desirable Leadership or team leading qualification (e.g. ILM Level3) or willingness to work towards one AMSPAR qualification or equivalent medical administration qualification Recognised medical records summarising or clinical coding course Medical terminology course Values and Personal Attitudes Essential Flexible, adaptable to change and open to new approaches Reliable and trustworthy Professional manner and smart appearance Articulate, with a commitment to confidentiality and loyalty Willingness to work in line with and respect the Christian ethos and values of the Practice Skills Essential Proficiency in IT and the ability to use clinical systems effectively Leadership skills, including the ability to motivate and develop self and others Excellent verbal and written communication skills, including conflict resolution Strong interpersonal skills, showing tact, diplomacy and teamwork Effective time management, with the ability to plan, prioritise and meet tight deadlines under pressure Desirable Ability to produce, analyse and interpret data Ability to develop and measure standards of service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornerstone
Address
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Employer's website
https://www.cornerstonepractice.com/ (Opens in a new tab)
Employer details
Employer name
Cornerstone
Address
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Employer's website
https://www.cornerstonepractice.com/ (Opens in a new tab)
Apply Now
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Posted 14 day(s) ago
Reference: 2366077
Job summary
Ready to lead a team where every detail matters?
At Cornerstone Practice and Healthcare, our administration team keeps patient records accurate, safe and up to date and we are looking for an Administration Team Leader to lead them.
We are a GP practice with four surgeries across Blackburn with Darwen, proudly serving one of the North West's most diverse communities. Founded on Christian values of compassion, integrity and respect, we are ambitious, forward thinking and genuinely invested in our people.
Based at Shadsworth Surgery, you will lead our Medical Administrators day to day - planning the team's workload, supporting and developing staff, and making sure clinical correspondence, summarising, call and recall, Subject Access Requests and reports are all completed accurately and on time. This is a hands-on role, so you will work alongside your team as well as leading it.
Whether you have worked in a GP practice, a hospital or another busy office, if you have a sharp eye for detail, experience of supervising or supporting others, and are ready to take the next step into leadership, this is your chance to shape a team and make a real difference to patient care.
We are not just offering a job. We are offering a role with purpose, a team that has your back, and a workplace where what you do truly matters.
Sounds like you ? We want to hear from you.
Main duties of the job
As Administration Team Leader, you will be the go- to person for our Medical Administrators - organising the team's day, sharing out the work and making sure nothing gets missed.
Your week will be a mix of leading and doing. You will plan rotas and cover, hold one-to-ones and appraisals, support new starters and help each member of the team grow. Alongside this, you will keep a close eye on our key workflows - incoming hospital letters, summarising of new patient records, call and recall for long-term conditions, and Subject Access Request - spotting backlogs early and keeping everything on track.
You will be our quality champion for patient records, checking the accuracy of coding, summarising and redaction, and reporting on how the team is performing. You will work closely with our GPs, nurses, Care Navigation Team Leaders and the Quality Managers, and be a calm, supportive point of contact when things get busy.
This is a developmental Band 3-4 post. Full training will be provided in our clinical system and in summarising, coding and records processes, with a clear path to progress as your experience and confidence grow.
If you enjoy bringing order to a busy workload, take pride in getting the detail right and want to help a team do its best work, we would love to hear from you.
About us
Cornerstone Practice and Healthcare is a multi-site, patient-focused GP practice serving a diverse population across four surgeries - Shadsworth, Rhyddings, Lambeth Street and Bentham Road Health Centre - in Blackburn with Darwen.
Rooted in a Christian ethos of service, dignity, compassion and integrity, our mission is to provide high-quality, accessible and compassionate primary care that respects every patient's individuality and supports their wellbeing, whatever their background or circumstances.
Our administration team is friendly, hardworking and supportive. We look out for each other, take pride in our work, and know that behind every record is a real person who depend on us. As Team Leader, you will be backed by a supportive management team and work alongside fellow Team Leaders who share ideas and help each other succeed.
Core hours are Monday to Friday 8:00-18:30, with Extended Access appointments available until 20:00 each weekday in collaboration with our local Primary Care Network.
We offer:
- NHS Pension Scheme
- Uniform Provided
- A wide range of health and wellbeing benefits
If you want a role with real purpose, in a team that has your back - we would love to hear from you.
Details
Date posted
27 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3282-26-0016
Job locations
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Cornerstone Practice
Rhyddings Surgery
71 Union Road
Accrington
Lancashire
BB5 3DD
United Kingdom
Bentham Road Health Centre
Bentham Road
Blackburn
Lancashire
BB2 4QD
United Kingdom
Cornerstone Practice
Lambeth Street Surgery
Lambeth Street
Blackburn
Lancashire
BB1 1LZ
United Kingdom
Job description
Job responsibilities
Please see the full job description and person specification attached as a supporting document.
Below is a summary of the key tasks.
Job Summary
The Administration Team Leader provides visible, day-to-day leadership to the Medical Administration team, reporting to the Quality Manager. The role combines hands-on administrative work with team supervision, workload planning, quality checking and staff development. You will make sure clinical correspondence is coded accurately and on time, new patient records are summarised within target timescales, call and recall supports our QOF targets, and Subject Access Requests and redactions are completed lawfully and on time.
Key Task:
Leading the Team
- Supervise and support the Medical Administrators day to day, planning and allocating work across scanning and coding, summarising, call and recall, report and Subject Access Requests
- Organise rotas, approve annual leave and arrange holiday and sickness cover
- Hold regular team meeting and one-to-ones, and carry out annual appraisals
- Manage sickness absence in line with practice policy, including return-to-work interviews
Quality and Performance
- Monitor the incoming clinical correspondence workflow on EMIS web so letters are scanned, coded using SNOMED and forwarded to clinicians promptly
- Oversee the summarising of new patient records (paper and GP2GP) and keep the backlog within target timescales
- Carry out regular audits of coding and summarising accuracy, giving feedback and putting improvements in place
- Coordinate call and recall for long-term conditions such as diabetes, heart disease and respiratory conditions with the nursing team
- Produce monthly KPI reports covering backlogs, turnaround times and audit results
- Keep administration protocols up to date
Hands-On Administration
- Work as part of the team, carrying out the full range of Medical Administrator duties when needed
- Handle more complex or sensitive Subject Access Requests, reports and redactions, seeking advice from a clinician or the Data Protection Officer
- Refer unclear or clinical significant information to a GP or appropriate clinician, and make sure the team does the same
Communication and Governance
- Work closely with GPs, nurses, Care Navigation Team Leaders and the management team
- Liaise with hospitals, community services, solicitors and insurers about records and reports
- Make sure the team follows UK GDPR, the Data Protection Act 2018 and practice policies, and report any data breaches promptly
The Job Description is not intended to be fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.
Job description Job responsibilities Please see the full job description and person specification attached as a supporting document.Below is a summary of the key tasks.Job Summary The Administration Team Leader provides visible, day-to-day leadership to the Medical Administration team, reporting to the Quality Manager. The role combines hands-on administrative work with team supervision, workload planning, quality checking and staff development. You will make sure clinical correspondence is coded accurately and on time, new patient records are summarised within target timescales, call and recall supports our QOF targets, and Subject Access Requests and redactions are completed lawfully and on time.Key Task:Leading the TeamSupervise and support the Medical Administrators day to day, planning and allocating work across scanning and coding, summarising, call and recall, report and Subject Access RequestsOrganise rotas, approve annual leave and arrange holiday and sickness coverHold regular team meeting and one-to-ones, and carry out annual appraisalsManage sickness absence in line with practice policy, including return-to-work interviewsQuality and PerformanceMonitor the incoming clinical correspondence workflow on EMIS web so letters are scanned, coded using SNOMED and forwarded to clinicians promptlyOversee the summarising of new patient records (paper and GP2GP) and keep the backlog within target timescalesCarry out regular audits of coding and summarising accuracy, giving feedback and putting improvements in placeCoordinate call and recall for long-term conditions such as diabetes, heart disease and respiratory conditions with the nursing teamProduce monthly KPI reports covering backlogs, turnaround times and audit resultsKeep administration protocols up to dateHands-On AdministrationWork as part of the team, carrying out the full range of Medical Administrator duties when neededHandle more complex or sensitive Subject Access Requests, reports and redactions, seeking advice from a clinician or the Data Protection OfficerRefer unclear or clinical significant information to a GP or appropriate clinician, and make sure the team does the sameCommunication and GovernanceWork closely with GPs, nurses, Care Navigation Team Leaders and the management teamLiaise with hospitals, community services, solicitors and insurers about records and reportsMake sure the team follows UK GDPR, the Data Protection Act 2018 and practice policies, and report any data breaches promptlyThe Job Description is not intended to be fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended from time to time in consultation with the post-holder.
Person Specification
Knowledge
Essential
- Understanding of UK GDPR, the Data Protection Act 2018 and patient confidentiality
- Understanding of the limits of an administrative role in handling clinical information, and when to refer to a clinician
Desirable
- Understanding of General Practice operations
- Knowledge of SNOMED clinical coding and medical terminology
- Knowledge of the Quality and Outcomes Framework
Experience
Essential
- Experience of working in a busy administrative or office environment
- Supervisory experience or holding lead responsibilities within a team
- Experience of dealing with sensitive and confidential information in a professional manner
Desirable
- Experience of medical administration in a GP practice, primary care or other NHS setting
- Experience of scanning and coding clinical correspondence, or summarising medical records
- Experience of processing Subject Access Request and redacting medical records
- Experience of call and recall systems and QOF
- Experience of auditing data quality or producing KPI reports
- Involvement in recruitment, induction or training of staff
Other Requirements
Essential
- Willingness to undergo a standard Disclosure and Barring Service (DBS) check
- Right to work in the United Kingdom
- Ability to provide two satisfactory reference, including one from current or most recent employer
- willingness to work flexibly across sites and hours to meet the needs of the practice
Desirable
- Full UK driving licence and access to vehicle for occasional travel between sites
Qualifications
Essential
- 5 GCSE at grade C/4 or above, including Maths and English Language or equivalent
- NVQ Level 3 (or equivalent) in Business Administration, Health and Social Care or related field, or equivalent demonstrable experience at a similar level
Desirable
- Leadership or team leading qualification (e.g. ILM Level3) or willingness to work towards one
- AMSPAR qualification or equivalent medical administration qualification
- Recognised medical records summarising or clinical coding course
- Medical terminology course
Values and Personal Attitudes
Essential
- Flexible, adaptable to change and open to new approaches
- Reliable and trustworthy
- Professional manner and smart appearance
- Articulate, with a commitment to confidentiality and loyalty
- Willingness to work in line with and respect the Christian ethos and values of the Practice
Skills
Essential
- Proficiency in IT and the ability to use clinical systems effectively
- Leadership skills, including the ability to motivate and develop self and others
- Excellent verbal and written communication skills, including conflict resolution
- Strong interpersonal skills, showing tact, diplomacy and teamwork
- Effective time management, with the ability to plan, prioritise and meet tight deadlines under pressure
Desirable
- Ability to produce, analyse and interpret data
- Ability to develop and measure standards of service delivery
Person Specification Knowledge Essential Understanding of UK GDPR, the Data Protection Act 2018 and patient confidentiality Understanding of the limits of an administrative role in handling clinical information, and when to refer to a clinician Desirable Understanding of General Practice operations Knowledge of SNOMED clinical coding and medical terminology Knowledge of the Quality and Outcomes Framework Experience Essential Experience of working in a busy administrative or office environment Supervisory experience or holding lead responsibilities within a team Experience of dealing with sensitive and confidential information in a professional manner Desirable Experience of medical administration in a GP practice, primary care or other NHS setting Experience of scanning and coding clinical correspondence, or summarising medical records Experience of processing Subject Access Request and redacting medical records Experience of call and recall systems and QOF Experience of auditing data quality or producing KPI reports Involvement in recruitment, induction or training of staff Other Requirements Essential Willingness to undergo a standard Disclosure and Barring Service (DBS) check Right to work in the United Kingdom Ability to provide two satisfactory reference, including one from current or most recent employer willingness to work flexibly across sites and hours to meet the needs of the practice Desirable Full UK driving licence and access to vehicle for occasional travel between sites Qualifications Essential 5 GCSE at grade C/4 or above, including Maths and English Language or equivalent NVQ Level 3 (or equivalent) in Business Administration, Health and Social Care or related field, or equivalent demonstrable experience at a similar level Desirable Leadership or team leading qualification (e.g. ILM Level3) or willingness to work towards one AMSPAR qualification or equivalent medical administration qualification Recognised medical records summarising or clinical coding course Medical terminology course Values and Personal Attitudes Essential Flexible, adaptable to change and open to new approaches Reliable and trustworthy Professional manner and smart appearance Articulate, with a commitment to confidentiality and loyalty Willingness to work in line with and respect the Christian ethos and values of the Practice Skills Essential Proficiency in IT and the ability to use clinical systems effectively Leadership skills, including the ability to motivate and develop self and others Excellent verbal and written communication skills, including conflict resolution Strong interpersonal skills, showing tact, diplomacy and teamwork Effective time management, with the ability to plan, prioritise and meet tight deadlines under pressure Desirable Ability to produce, analyse and interpret data Ability to develop and measure standards of service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cornerstone
Address
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Employer's website
https://www.cornerstonepractice.com/ (Opens in a new tab)
Employer details
Employer name
Cornerstone
Address
Cornerstone Practice
Shadsworth Surgery
Shadsworth Road
Blackburn
Lancashire
BB1 2HR
United Kingdom
Employer's website
https://www.cornerstonepractice.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365689
Job summary
If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the team at Jubilee House as a Part Time Housekeeper. Working 18 hours a week you will be an integral part of the housekeeping team at a service for men and women with enduring mental health issues, complex needs and complicated addiction problems; where you will be responsible for cleaning all areas of the service, including wards, office spaces, bedrooms and visitors area. Working closely with the maintenance team youll ensure all areas of the service are spotless and be able to confidently deliver high standard cleaning services. Youll receive all necessary training to get you started and join the dedicated team, where you can make a positive difference and be part of changing lives for the better. Theres also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support
Main duties of the job
Join Jubilee House as a Part Time Housekeeper, working 18 hours a week in a service for those with mental health issues, complex needs, and addiction challenges. Responsibilities include cleaning wards, offices, and visitor areas, ensuring high cleanliness standards. Collaborate with maintenance for a spotless environment, receive training, and join a team dedicated to making positive differences. Elysium Healthcare provides development courses for career growth, offering support and opportunities for aspirational individuals. You'll maintain hospital security standards, establish good relationships, and attend mandatory training. If you have a cleaning background, enjoy satisfaction from a job well done, and prioritize effectively, this could be your role.
About us
Elysium Healthcare operates over 80 services in the UK, specializing in mental health, neurological care, learning disabilities, and more, with a staff of over 8,000. As part of Ramsay Health Care's global network, spanning 10 countries with over 86,000 employees, they are committed to inclusive recruitment and safeguarding service users. Elysium emphasizes career development and support, offering benefits like annual leave, training, and financial wellbeing to staff. They provide a structured and comprehensive support system with opportunities for growth within the organization. Elysium fosters a supportive work environment where individuals are empowered to make meaningful contributions to society.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£25,564.50 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1555126437
Job locations
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Job description
Job responsibilities
If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the team at Jubilee House as a Part Time Housekeeper.
Working 18 hours a week you will be an integral part of the housekeeping team at a service for men and women with enduring mental health issues, complex needs and complicated addiction problems; where you will be responsible for cleaning all areas of the service, including wards, office spaces, bedrooms and visitors area.
Working closely with the maintenance team you’ll ensure all areas of the service are spotless and be able to confidently deliver high standard cleaning services.
You’ll receive all necessary training to get you started and join the dedicated team, where you can make a positive difference and be part of changing lives for the better. There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
As a Part time Housekeeper you will be:
- Maintaining required security standards of the hospital by following relevant policies and procedures as defined by the Hospital.
- An active member of the team with a range of responsibility over the day-to-day operation.
- Maintaining excellent telephone etiquette and ability to meet and greeting visitors in a professional manner.
- Establishing and maintaining good working relationships with all staff, visitors and service users.
- Helping create a positive culture.
- Undertaking any other tasks requested that are appropriate for the post.
- Attending mandatory and statutory training on an annual basis as required by Elysium Healthcare.
To be successful in this role, you will:
- Have previous experience of cleaning within a similar environment
- Enjoy cleaning and get satisfaction from a job well done
- Prioritise duties and responsibilities effectively
- Be a good communicator
- Have good attention to detail and high standards of cleanliness
- Be able to spot and resolve problems efficiently.
Where you will be working:
Location:18 Jubilee Gardens, Royston, Barnsley, S71 4FL
You will be working at a specialist care home with nursing in Barnsley, South Yorkshire. Jubilee House is a registered care service which embraces and balances the management of risk with comfort, homeliness, dignity, respect and choice.
The mixed gender service is for people living with Learning Disabilities, Autism, sensory and communication impairments.
You will work alongside a multidisciplinary team to support individuals with complex needs and behaviours which may challenge services. The service is staffed 24 hours a day by a dedicated team made up of registered manager, nurses and support workers.
The service is intended for those individuals who require a high level of support to live within a community setting and will continue to require this longer term. Service users may be referred who are transitioning from hospital or children’s services, or where their community placement is no longer able to meet their needs.
The service is only 4 miles from Barnsley town centre with direct bus access. Barnsley has good transport links across the region and is close to the M1.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £25,564.50
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the team at Jubilee House as a Part Time Housekeeper. Working 18 hours a week you will be an integral part of the housekeeping team at a service for men and women with enduring mental health issues, complex needs and complicated addiction problems; where you will be responsible for cleaning all areas of the service, including wards, office spaces, bedrooms and visitors area. Working closely with the maintenance team you’ll ensure all areas of the service are spotless and be able to confidently deliver high standard cleaning services. You’ll receive all necessary training to get you started and join the dedicated team, where you can make a positive difference and be part of changing lives for the better. There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals. As a Part time Housekeeper you will be: Maintaining required security standards of the hospital by following relevant policies and procedures as defined by the Hospital. An active member of the team with a range of responsibility over the day-to-day operation. Maintaining excellent telephone etiquette and ability to meet and greeting visitors in a professional manner. Establishing and maintaining good working relationships with all staff, visitors and service users. Helping create a positive culture. Undertaking any other tasks requested that are appropriate for the post. Attending mandatory and statutory training on an annual basis as required by Elysium Healthcare. To be successful in this role, you will: Have previous experience of cleaning within a similar environment Enjoy cleaning and get satisfaction from a job well done Prioritise duties and responsibilities effectively Be a good communicator Have good attention to detail and high standards of cleanliness Be able to spot and resolve problems efficiently. Where you will be working: Location:18 Jubilee Gardens, Royston, Barnsley, S71 4FL You will be working at a specialist care home with nursing in Barnsley, South Yorkshire. Jubilee House is a registered care service which embraces and balances the management of risk with comfort, homeliness, dignity, respect and choice. The mixed gender service is for people living with Learning Disabilities, Autism, sensory and communication impairments. You will work alongside a multidisciplinary team to support individuals with complex needs and behaviours which may challenge services. The service is staffed 24 hours a day by a dedicated team made up of registered manager, nurses and support workers. The service is intended for those individuals who require a high level of support to live within a community setting and will continue to require this longer term. Service users may be referred who are transitioning from hospital or children’s services, or where their community placement is no longer able to meet their needs. The service is only 4 miles from Barnsley town centre with direct bus access. Barnsley has good transport links across the region and is close to the M1. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £25,564.50 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Previous cleaning experience, attention to detail, good communication skills
Person Specification Qualifications Essential Previous cleaning experience, attention to detail, good communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 16 day(s) ago
Reference: 2365688
Job summary
Become an Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Jubilee House in Barnsley as an Administrator and be valued and supported. You will support the service's administration needs, including new starter paperwork, organising training and managing leave requests. You will liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references and Right-To-Work. As an administrator, being organised and keeping the general office function running smoothly will be second nature; files will be in the right place and kept confidential, post will be cascaded, phones will be answered in a friendly and helpful way, and spreadsheets will be up to date and logical. Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits. At Elysium, we want the best for you.
Main duties of the job
Become an Administrator with purpose at Elysium Healthcare, where your contribution is part of helping to change people's lives. Join the team at Jubilee House in Barnsley as an Administrator and be valued and supported. You will support the service's administration needs, including managing new starter paperwork, organising training and managing leave requests. Liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references, and Right-To-Work. You will ensure files are in the right place and kept confidential, post will be cascaded, and phones will be answered in a friendly and helpful way. Engage with senior staff to manage staff absences and leave requests, maintain personnel files, and produce audits. Continuous access to training courses is provided to enable you to reach your career goals, ensuring a better you means better care. Previous experience within a similar role and knowledge of healthcare terminology is required.
About us
Elysium Healthcare is a renowned healthcare provider with over 8,000 employees delivering a unique approach to care across more than 80 services in England and Wales. Their services cover Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, providing opportunities for growth and movement within the organisation. Elysium is committed to inclusive and accessible recruitment, being a Disability Confident employer that follows safer recruitment practices for all appointments. The network is part of Ramsay Health Care, extending across 10 countries and employing over 86,000 people globally. Elysium Healthcare prioritizes continuous professional development, ensuring staff have access to training to achieve career goals, resonating with its mission that better care begins with you. Join Elysium Healthcare to experience comprehensive benefits and be part of a team that values your contribution in changing people's lives.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£27,525 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1555126438
Job locations
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Job description
Job responsibilities
Become an Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Jubilee House in Barnsley as an Administrator and be valued and supported.
You will support the service's administration needs, including new starter paperwork, organising training and managing leave requests. You will liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references and Right-To-Work.
As an administrator, being organised and keeping the general office function running smoothly will be second nature; files will be in the right place and kept confidential, post will be cascaded, phones will be answered in a friendly and helpful way, and spreadsheets will be up to date and logical.
Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits.
At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like.
As an Administrator you will:
- Assisting in the development, implementation, and evaluation of effective means of systems within the unit, and between units and groups.
- Acting as a link between the public, outside professionals and other hospital departments and wards in respect of routine telephone calls and general enquiries.
- Making diary entries, room bookings and transport bookings as required.
- Maintaining as confidential, at all times, information regarding patients, staff and hospital business.
- Maintaining, evaluating, and updating the units filing and record keeping systems.
- Providing clerical/typing duties as required, ensuring confidentiality of all clinical/administrative records.
To be successful in this role, you will have:
- Previous experience within a similar role and/or environment.
- Knowledge of healthcare terminology
- Previous experience of typing up medical reports and patient discharge letters
- GCSE English, C or above.
Where you will be working:
Location:18 Jubilee Gardens, Royston, Barnsley, S71 4FL
You will be working at a specialist care home with nursing in Barnsley, South Yorkshire. Jubilee House is a registered care service which embraces and balances the management of risk with comfort, homeliness, dignity, respect and choice.
The mixed gender service is for people living with Learning Disabilities, Autism, sensory and communication impairments.
You will work alongside a multidisciplinary team to support individuals with complex needs and behaviours which may challenge services. The service is staffed 24 hours a day by a dedicated team made up of registered manager, nurses and support workers.
The service is intended for those individuals who require a high level of support to live within a community setting and will continue to require this longer term. Service users may be referred who are transitioning from hospital or children’s services, or where their community placement is no longer able to meet their needs.
The service is only 4 miles from Barnsley town centre with direct bus access. Barnsley has good transport links across the region and is close to the M1.
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £27,525
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description Job responsibilities Become an Administrator with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team at Jubilee House in Barnsley as an Administrator and be valued and supported. You will support the service's administration needs, including new starter paperwork, organising training and managing leave requests. You will liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references and Right-To-Work. As an administrator, being organised and keeping the general office function running smoothly will be second nature; files will be in the right place and kept confidential, post will be cascaded, phones will be answered in a friendly and helpful way, and spreadsheets will be up to date and logical. Working alongside senior staff members, you will manage staff absences and leave requests, maintain personnel files, and produce audits. At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like. As an Administrator you will: Assisting in the development, implementation, and evaluation of effective means of systems within the unit, and between units and groups. Acting as a link between the public, outside professionals and other hospital departments and wards in respect of routine telephone calls and general enquiries. Making diary entries, room bookings and transport bookings as required. Maintaining as confidential, at all times, information regarding patients, staff and hospital business. Maintaining, evaluating, and updating the units filing and record keeping systems. Providing clerical/typing duties as required, ensuring confidentiality of all clinical/administrative records. To be successful in this role, you will have: Previous experience within a similar role and/or environment. Knowledge of healthcare terminology Previous experience of typing up medical reports and patient discharge letters GCSE English, C or above. Where you will be working: Location:18 Jubilee Gardens, Royston, Barnsley, S71 4FL You will be working at a specialist care home with nursing in Barnsley, South Yorkshire. Jubilee House is a registered care service which embraces and balances the management of risk with comfort, homeliness, dignity, respect and choice. The mixed gender service is for people living with Learning Disabilities, Autism, sensory and communication impairments. You will work alongside a multidisciplinary team to support individuals with complex needs and behaviours which may challenge services. The service is staffed 24 hours a day by a dedicated team made up of registered manager, nurses and support workers. The service is intended for those individuals who require a high level of support to live within a community setting and will continue to require this longer term. Service users may be referred who are transitioning from hospital or children’s services, or where their community placement is no longer able to meet their needs. The service is only 4 miles from Barnsley town centre with direct bus access. Barnsley has good transport links across the region and is close to the M1. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £27,525 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- Previous experience within a similar role and/or environment. Knowledge of healthcare terminology. Previous experience of typing up medical reports and patient discharge letters. GCSE English, C or above.
Person Specification Qualifications Essential Previous experience within a similar role and/or environment. Knowledge of healthcare terminology. Previous experience of typing up medical reports and patient discharge letters. GCSE English, C or above.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Barnsley
S71 4FL
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Sister/ Charge Nurse
Imperial College Healthcare NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365687
Job summary
Continuous expansion in our Renal Home Therapies (RHT) programmes requires appropriate & skilled workforce. We aim to provide the best care and keep patients safe at home. We are looking for a dynamic, enthusiastic, hardworking and passionate renal nurse. This role will enhance your knowledge, skills and experience both in Peritoneal Dialysis (PD) & Home Haemodialysis (HHD) and gain management experience. You will have opportunities to work autonomously and collaboratively with the Multi-Disciplinary Team.
A skilled renal nurse with substantive renal experience (passionate for teaching and excellent communication skills), in possession of a relevant specialist and recognised renal course and able to travel/make use of public transport for home/community visits are the essentials.
You will have the opportunity to work both in PD and HHD - gaining the knowledge, skills and expertise - a truly enriching experience.
Main duties of the job
- Carry out planned care and training for a group of patients without direct supervision.
- To coordinate the PD and HHD training program based at Home Therapies training unit and/or satellite units and external companies.
- Plan, organize and deploy patients into the PD and HHD training program according to suitability.
- Prioritize and manage patient workload as per referral of patients in liaison with the Head nurse Use initiative where training targets are not being met, discuss with Head Nurse, Home therapies team at earliest opportunity and agree revised action plans.
- Assess the needs of patients, relatives and carers and provide them with information as requested. Liaise with the dietician, counsellor, technical services, transplant team and refer to patient seminars as appropriate.
- To keep up to date with current developments in nursing and ensure evidence based practice.
- Develop new skills and knowledge pertaining to the specialty as advised by the senior home therapies team.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-2268
Job locations
Hammersmith Hospital
London
W12 0HS
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Registered Nurse
- Evidence of continuing professional development demonstrating advanced assessment skills
- Relevant specialist course
- Relevant post registration renal course (ENB 136/ or equivalent )
Desirable
- Graduate BSC/MSC
- Teaching Qualification (ENB 998/Slice or equivalent experience)
Experience
Essential
- Renal experience (> 6months)
- Extensive experience both in PD and in HHD - acute and chronic.
- Experienced, competent, knowledgeable and skilled in handling dialysis machines, e.g., Claria APD, NxStage HHD machine, etc.
Desirable
- Previous work experience in PD or Home HD
- Experience of being a Team Leader / Deputy In charg
Skills/Knowledge/ Abilities
Essential
- Organization and management skills.
- Excellent teaching skills.
- Ability to conduct and lead the PD / HHD training program
- Ability to work effectively under pressure to meet the needs of both training programs.
- Ability to solve problems.
- Ability to perform clinical activities to an advanced level with advanced assessment skills.
- Competency in medication administration including IV drugs. IT skills including use of email and office packages.
Desirable
- Knowledge of budget management
- Knowledge of rostering
- Knowledge of Health & Safety management
- Phlebotomist
- Cannulation
Person Specification Education/ Qualifications Essential Registered Nurse Evidence of continuing professional development demonstrating advanced assessment skills Relevant specialist course Relevant post registration renal course (ENB 136/ or equivalent ) Desirable Graduate BSC/MSC Teaching Qualification (ENB 998/Slice or equivalent experience) Experience Essential Renal experience (> 6months) Extensive experience both in PD and in HHD - acute and chronic. Experienced, competent, knowledgeable and skilled in handling dialysis machines, e.g., Claria APD, NxStage HHD machine, etc. Desirable Previous work experience in PD or Home HD Experience of being a Team Leader / Deputy In charg Skills/Knowledge/ Abilities Essential Organization and management skills. Excellent teaching skills. Ability to conduct and lead the PD / HHD training program Ability to work effectively under pressure to meet the needs of both training programs. Ability to solve problems. Ability to perform clinical activities to an advanced level with advanced assessment skills. Competency in medication administration including IV drugs. IT skills including use of email and office packages. Desirable Knowledge of budget management Knowledge of rostering Knowledge of Health & Safety management Phlebotomist Cannulation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Physiotherapist: Paediatrics
Imperial College Healthcare NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365686
Job summary
This is an exciting, fixed term contract opportunity within Imperial College Healthcare NHS Trust (ICHNT) Children's Physiotherapy Service, which provides a comprehensive service to children's musculoskeletal outpatient and acute services. The Band 5 post holder will work in the acute physiotherapy team that provides a 7-day 24-hour inpatient service to the Paediatric Intensive Care Unit (PICU), Major Trauma, Accident and Emergency, tertiary services for infectious diseases and haematology, and general paediatric wards. The post holder will also manage children and young people with musculoskeletal conditions within an outpatient setting.
Main duties of the job
- To plan and deliver a patient centred therapy service to patients in hospital and in the community.
- To be professionally and legally accountable and responsible for all aspects of your own work, including the management of patients in your care.
- To routinely provide advice, education and support to patients and their carers as part of the therapy process. To adopt a patient centred treatment approach in order to support meaningful participation in life roles.
- To demonstrate effective communication skills when attending and contributing to ward rounds, meetings and case conferences relating to caseload.
- To be responsible for maintaining accurate and comprehensive patient records in line with the legal requirements, trust guidelines and professional standard of practice.
- To collect, collate and reports statistical information in line with departmental and trust policy.
- To develop clinical and teaching skills via continuous personal and professional development (CPPD), including maintenance of an up to date CPPD portfolio.
- To participate in the Band 5 peer support group.
- Build and sustain professional relationships both as an independent practitioner and collaboratively as a member of the team.
- To share responsibility for ordering, issuing, retrieving and maintaining departmental equipment.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year pa inclusive
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
290-MIC-2269
Job locations
St Mary's Hospital
London
W2 1NY
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Professional degree qualification in relevant profession Physiotherapy
- HCPC registration
Desirable
- Membership of Professional Body
- Membership of a specialist section.
- Degree classification upper second class honours or above (or equivalent)
Experience
Essential
- Experience in managing physical disability
- Wide range of experience in training /clinical placements
- Assessment, planning, implementation and evaluation of therapy intervention.
- Liaison with professional colleagues, carers and relatives in the hospital and community.
- Experience in a clinical setting of application of professional standards and codes of conduct.
- Experience of using evidence based practice.
Desirable
- Recent junior experience in a structured rotational scheme.
- Knowledge of clinical governance issues in relation to patient care.
Skills/Knowledge/ Abilities
Essential
- Ability to work in a multidisciplinary team
- Ability to treat patients individually and in groups.
- Able to use in depth knowledge of anatomy, physiology and pathology to inform clinical decision making.
- Ability to manage a clinical caseload and cope with pressures and prioritisation of caseload.
- Make prompt decisions based on knowledge/experience and circumstances.
- Ability to reflect on and critically appraise own performance.
- The ability to appreciate the sensitivity and complexity of patients' culture and diversity and the ability to provide services appropriate to individuals' needs.
- Ability to receive and impart sensitive information related to disability and loss of function.
- Ability to deal with distressing or demanding situations involving profound disability, life threatening situations, bereavement and/or death.
- Ability to positively manage exposure to patients and environments, which may be highly distressing, antagonistic, open to aggression and unpleasant.
- Maintain confidentiality with regard to patients, staff and other health service business.
- Recording and reporting assessments and treatments accurately and concisely.
- Understand and implement appropriate standards, including risk management, in all work undertaken.
- Maintain accurate statistics.
- Ability to undertake physical activity involved with therapeutic handling of patients.
Desirable
- Group teaching skills.
Person Specification
Education/ Qualifications
Essential
- Professional degree qualification in relevant profession Physiotherapy
- HCPC registration
Desirable
- Membership of Professional Body
- Membership of a specialist section.
- Degree classification upper second class honours or above (or equivalent)
Experience
Essential
- Experience in managing physical disability
- Wide range of experience in training /clinical placements
- Assessment, planning, implementation and evaluation of therapy intervention.
- Liaison with professional colleagues, carers and relatives in the hospital and community.
- Experience in a clinical setting of application of professional standards and codes of conduct.
- Experience of using evidence based practice.
Desirable
- Recent junior experience in a structured rotational scheme.
- Knowledge of clinical governance issues in relation to patient care.
Skills/Knowledge/ Abilities
Essential
- Ability to work in a multidisciplinary team
- Ability to treat patients individually and in groups.
- Able to use in depth knowledge of anatomy, physiology and pathology to inform clinical decision making.
- Ability to manage a clinical caseload and cope with pressures and prioritisation of caseload.
- Make prompt decisions based on knowledge/experience and circumstances.
- Ability to reflect on and critically appraise own performance.
- The ability to appreciate the sensitivity and complexity of patients' culture and diversity and the ability to provide services appropriate to individuals' needs.
- Ability to receive and impart sensitive information related to disability and loss of function.
- Ability to deal with distressing or demanding situations involving profound disability, life threatening situations, bereavement and/or death.
- Ability to positively manage exposure to patients and environments, which may be highly distressing, antagonistic, open to aggression and unpleasant.
- Maintain confidentiality with regard to patients, staff and other health service business.
- Recording and reporting assessments and treatments accurately and concisely.
- Understand and implement appropriate standards, including risk management, in all work undertaken.
- Maintain accurate statistics.
- Ability to undertake physical activity involved with therapeutic handling of patients.
Desirable
- Group teaching skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Lead Nurse - Acute & Specialist Medicine
Imperial College Healthcare NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365685
Job summary
We have an exciting opportunity for an exceptional and highly experienced senior nurse to join Acute & Specialist Medicine as Lead Nurse for Acute Medicine at St Mary's Hospital.This is a pivotal leadership role within the Directorate Management Team.
The post holder will provide strategic, professional, clinical and operational nursing leadership across a broad and complex portfolio, while working closely with Emergency Department colleagues to strengthen urgent and emergency care pathways.
The successful candidate will work in partnership with the Lead Nurse for Specialist Medicine, Clinical Director, General Manager, Deputy Divisional Director of Nursing and wider multidisciplinary teams to deliver safe, high-quality and compassionate care, improve patient flow and experience and drive sustainable service improvement.
We would welcome applications from experienced senior nurses who are ready to provide visible leadership, work collaboratively across urgent and emergency care, and lead the next phase of Acute Medicine development.
Main duties of the job
- Strategic and professional leadership
- Provide visible, compassionate and inclusive nursing leadership across Acute Medicine.
- Contribute to directorate, divisional and Trust strategy, translating priorities into clear and measurable delivery plans.
- Lead service redesign and transformation, ensuring clinical quality, workforce sustainability and operational performance remain aligned.
- Provide professional advice and assurance to senior leaders on nursing, quality, safety and patient experience.
- Lead the quality, safety and governance agenda across the portfolio.
- Ensure effective systems are in place to review incidents, complaints, patient feedback, audits and quality indicators, with clear learning and action.
- Promote a culture of continuous quality improvement, innovation, openness and accountability.
- Maintain strong oversight of regulatory standards, professional practice and compliance with Trust policies.
- Champion co-production and ensure the patient and carer voice informs service improvement
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£75,328 to £86,114 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-2266
Job locations
Trust wide
London
W2 1NY
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Registered Nurse with current NMC registration
- Master's degree or equivalent senior-level knowledge and experience
- Evidence of continuing professional development relevant to senior nursing leadership
- Recognised leadership or management development, or equivalent experience
- Recognised teaching, assessing or practice education qualification, or equivalent experience
Desirable
- Master's qualification completed or working towards completion
- Formal quality improvement, project management or coaching qualification
- Advanced clinical practice or speciality-related qualification
Experience
Essential
- Substantial senior nursing leadership experience at Band 8A level or above
- Senior experience within Emergency Care, Acute Medicine or Specialist Medicine
- Leading large teams and complex services across multiple clinical areas
- Delivering quality improvement, transformation and sustained service change
- Quality governance, patient safety, risk management, complaints, audit and regulatory assurance
- Managing patient flow, workforce pressures and competing operational priorities
- Workforce planning, safe staffing, recruitment, retention and staff development
- Budget management, business planning and delivery of productivity or efficiency plans
- Working collaboratively with senior multidisciplinary, corporate and system partners
Desirable
- Experience of Virtual Ward, medical SDEC, discharge, elective or cross-site pathway development
- Experience of research, publication, conference presentation or academic partnership working
- Experience of leading Trust-wide programmes or committees
- Project management experience
Skills
Essential
- Knowledge of current NHS, nursing, urgent and emergency care, workforce and regulatory priorities
- Sound financial, resource and people-management skills
- High standard of written reporting, presentation and digital literacy, including Microsoft Office applications
Desirable
- Root cause analysis or systems-based investigation skills
- Coaching, mediation or facilitation skills
- Knowledge of digital transformation, data visualisation or population health approaches
Person Specification Education/ qualifications Essential Registered Nurse with current NMC registration Master's degree or equivalent senior-level knowledge and experience Evidence of continuing professional development relevant to senior nursing leadership Recognised leadership or management development, or equivalent experience Recognised teaching, assessing or practice education qualification, or equivalent experience Desirable Master's qualification completed or working towards completion Formal quality improvement, project management or coaching qualification Advanced clinical practice or speciality-related qualification Experience Essential Substantial senior nursing leadership experience at Band 8A level or above Senior experience within Emergency Care, Acute Medicine or Specialist Medicine Leading large teams and complex services across multiple clinical areas Delivering quality improvement, transformation and sustained service change Quality governance, patient safety, risk management, complaints, audit and regulatory assurance Managing patient flow, workforce pressures and competing operational priorities Workforce planning, safe staffing, recruitment, retention and staff development Budget management, business planning and delivery of productivity or efficiency plans Working collaboratively with senior multidisciplinary, corporate and system partners Desirable Experience of Virtual Ward, medical SDEC, discharge, elective or cross-site pathway development Experience of research, publication, conference presentation or academic partnership working Experience of leading Trust-wide programmes or committees Project management experience Skills Essential Knowledge of current NHS, nursing, urgent and emergency care, workforce and regulatory priorities Sound financial, resource and people-management skills High standard of written reporting, presentation and digital literacy, including Microsoft Office applications Desirable Root cause analysis or systems-based investigation skills Coaching, mediation or facilitation skills Knowledge of digital transformation, data visualisation or population health approaches
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Trust wide
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Trust wide
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Staff Nurse - Elderly Medicine
Imperial College Healthcare NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365684
Job summary
Thistlewayte Ward is a 20-bedded acute Medicine for the Elderly ward at St Mary's Hospital, caring for older adults with frailty, complex medical conditions and discharge needs. The ward offers a supportive learning environment in which to develop expertise in comprehensive assessment, frailty care, rehabilitation, medicines management, dementia and delirium care, multidisciplinary working, family communication and safe discharge planning.
As a Band 5 Staff Nurse, you will assess, plan, deliver and evaluate evidence-based, person-centred care for a group of patients; promote dignity, independence and wellbeing; recognise and escalate deterioration; administer medicines safely; maintain accurate documentation; and work closely with medical, therapy, pharmacy, discharge and community teams. You will also communicate effectively with patients, relatives and carers, contribute to a positive safety culture, support students and healthcare assistants, and participate in quality improvement.
Main duties of the job
- Work in accordance with the NMC Code, Trust policies, clinical guidelines and relevant legislation.
- Maintain current NMC registration, mandatory training and continuing professionaldevelopment.
- Take professional accountability for own practice and seek advice or escalate concerns appropriately.
- Maintain accurate, timely and confidential patient records.
- Promote patient safety, dignity, equality, diversity and inclusion.
- Comply with safeguarding, infection prevention and control, health and safety, information governance and risk-management requirements.
- Report incidents, near misses and concerns through the appropriate Trust systems and support learning from incidents.
- Participate in clinical audit, quality improvement, service evaluation and implementation of evidence-based practice.
- Use Trust resources responsibly and contribute to a safe, efficient clinical environment.
- Communicate effectively with patients, relatives, carers and the multidisciplinary team.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-2270
Job locations
St Mary's Hospital
London
W2 1NY
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Registered Nurse
Desirable
- 6 months to 1 year experience in healthcare
Experience
Essential
- Previous experience in specialty
Skills/knowledge/ abilities
Essential
- Good written and verbal communication skills
- Teaching
- Ability to organise ward activities and to use initiative
- Ability to solve problems and contribute new ideas
- Competency in medication
- Skills required to undertake clinical activity related to speciality
- Good IT skills
- Knowledge of quality, standard setting and audit
- Awareness of current developments in nursing
- Knowledge of the NMC Code of Conduct
- Knowledge of speciality
Person Specification
Education/ qualifications
Essential
- Registered Nurse
Desirable
- 6 months to 1 year experience in healthcare
Experience
Essential
- Previous experience in specialty
Skills/knowledge/ abilities
Essential
- Good written and verbal communication skills
- Teaching
- Ability to organise ward activities and to use initiative
- Ability to solve problems and contribute new ideas
- Competency in medication
- Skills required to undertake clinical activity related to speciality
- Good IT skills
- Knowledge of quality, standard setting and audit
- Awareness of current developments in nursing
- Knowledge of the NMC Code of Conduct
- Knowledge of speciality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse- Endoscopy
Imperial College Healthcare NHS Trust View all jobs
Posted 16 day(s) ago
Reference: 2365683
Job summary
We are seeking a motivated and compassionate Band 5 Staff Nurse (37.5 hrs per week) to join our friendly and dynamic Endoscopy Team at Hammersmith Hospital, Imperial College [MA1] Healthcare NHS Trust.
You will play a key role in delivering safe, high-quality, and person-centred care to patients undergoing a range of diagnostic and therapeutic endoscopic procedures. This is an excellent opportunity to develop specialist skills in areas such as gastroscopy, colonoscopy, EUS, ERCP, and bronchoscopy, working within a supportive and highly skilled multidisciplinary team.
Previous Endoscopy experience is not essential, as full training and support will be provided. However, applicants with experience in post-anaesthetic care, recovery nursing, day surgery, theatres, critical care, acute medicine, or surgical wards are particularly encouraged to apply, as these skills are highly transferable to the Endoscopy environment.
You will receive a comprehensive induction, structured training programme, and mentorship to develop your confidence and competence within our JAG-accredited Endoscopy Unit. Opportunities will also be available to undertake further specialist training and professional development.
If you are passionate about providing excellent patient care, eager to develop new clinical skills, and looking to progress your nursing career in a supportive, innovative, and patient-focused environment, we would love to hear from you.
Main duties of the job
- As a Band 5 Staff Nurse within the Endoscopy Unit, you will be responsible for delivering high-quality, safe, and compassionate care to patients throughout their endoscopy journey, from admission and preparation through to recovery and discharge. You will work closely with consultants, nurses, healthcare support workers, and the wider multidisciplinary team to ensure an excellent patient experience and positive clinical outcomes.
- Your duties will include assessing, planning, implementing, and evaluating patient care, assisting with diagnostic and therapeutic endoscopic procedures, monitoring patients receiving sedation, and providing post-procedure recovery care. You will be expected to recognise and respond appropriately to changes in patient condition, maintain accurate documentation, and contribute to a safe and effective clinical environment.
- Previous Endoscopy experience is not essential; however, experience in a recovery, theatre, day surgery, acute care, or critical care setting would be highly advantageous.
- Experience caring for patients following sedation or anaesthesia will be particularly valuable as recovery nursing is an integral part of the Endoscopy patient pathway.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£38,488 to £46,852 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-MIC-2267
Job locations
Hammersmith Hospital
London
W12 0HS
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/Qualifications
Essential
- Registered Nurse (Adult) with active NMC registration (1ST level)
- Evidence of Level 2 literacy and numeracy (or equivalent)
- Completion of a recognised Recovery Course or equivalent competency - based recovery training
Desirable
- Mentorship/ Practice Assessor or Teaching Qualification.
- Evidence of recent Continuing Professional Development.
- Endoscopy care skills or JETS Workforce certification.
Experience
Essential
- Post registration nursing experience in acute healthcare setting.
- At least one year experience in Endoscopy
- Experience of caring for patients during recovery phase following sedation, anaesthesia, or invasive procedures
Desirable
- Experience assisting with advanced endoscopic procedure (e.g. ERCP, EUS)
- Experience supporting patients receiving conscious sedation.
- Experience participating in audit or quality improvement initiatives.
- Good IT skills including use of email and Microsoft word packages
Person Specification
Education/Qualifications
Essential
- Registered Nurse (Adult) with active NMC registration (1ST level)
- Evidence of Level 2 literacy and numeracy (or equivalent)
- Completion of a recognised Recovery Course or equivalent competency - based recovery training
Desirable
- Mentorship/ Practice Assessor or Teaching Qualification.
- Evidence of recent Continuing Professional Development.
- Endoscopy care skills or JETS Workforce certification.
Experience
Essential
- Post registration nursing experience in acute healthcare setting.
- At least one year experience in Endoscopy
- Experience of caring for patients during recovery phase following sedation, anaesthesia, or invasive procedures
Desirable
- Experience assisting with advanced endoscopic procedure (e.g. ERCP, EUS)
- Experience supporting patients receiving conscious sedation.
- Experience participating in audit or quality improvement initiatives.
- Good IT skills including use of email and Microsoft word packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Hammersmith Hospital
London
W12 0HS
United Kingdom
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Planned Care Commissioning Manager - Band 7
NHS Essex Integrated Care Board View all jobs
Posted 16 day(s) ago
Reference: 2365682
Job summary
Fixed Term/Secondment to August 2027.
Position will be offered as a fixed term contract if coming from an outside organisation or as a secondment if coming from an NHS organisation.
The Assistant Planned Care Commissioning Manager is a Band 7 role within the Essex Integrated Care Board (ICB), supporting the commissioning, transformation, performance management and contract oversight of planned care services, including elective care, diagnostics and cancer pathways. The role works with clinical, analytical, financial and provider teams to improve patient outcomes, reduce health inequalities and deliver sustainable services aligned to NHS priorities of prevention, community-based care and digital transformation.
The ideal candidate will have experience in NHS commissioning, service transformation and stakeholder management, with strong skills in project delivery, data analysis, budget management and performance improvement. They will be able to build effective partnerships, influence change, use evidence to support decision-making and translate strategic objectives into measurable improvements, contributing to the delivery of the NHS 10-Year Plan and improved outcomes for Essex residents.
Main duties of the job
The Assistant Planned Care Commissioning Manager supports the strategic and operational commissioning of planned care services across Essex Integrated Care Board (ICB), with responsibility for service transformation, performance management, contract oversight, budget support and project delivery across elective care, diagnostics and cancer services. The role works closely with NHS providers and system partners to improve patient outcomes, reduce health inequalities and deliver sustainable, high-quality services through evidence-based commissioning and population health management approaches.
The post requires strong skills in data analysis, project management, stakeholder engagement and communication, with the ability to influence decision-making and manage complex programmes. Candidates should have experience within the NHS or a healthcare setting, including commissioning, service improvement, transformation and partnership working. A sound understanding of NHS policy, governance, contract management and integrated care systems is essential. Applicants should be degree educated or have equivalent management experience, demonstrate continuous professional development, and embody NHS values, professionalism, integrity, collaboration and a commitment to equality, diversity and inclusion.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
D9708-MSE571
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Assistant Planned Care Commissioning Manager is responsible for supporting the strategic and operational commissioning of a range of planned care services across Essex. Working in partnership with the strategy, analytical commercial, financial and quality teams, the Assistant Planned Care Commissioning Manager will support the effective commissioning and contract management of planned care services across elective, diagnostics and cancer services. This may include ensuring that plans and projects to support commissioning planned care align with national, region and local strategic ambitions and support the three shifts outlined in the Governments 10 Year Health Plan; treatment to prevention, hospital to community and analogue to digital. To support delivery they should take an inclusive and values-based approach to leadership, ensuring effective delivery through collaboration with NHS providers, local authorities, primary care and the voluntary and community sector.
The Assistant Planned Care Commissioning Manager will be required to:
- Contribute to the management of the planned care commissioning team, including participating in regular appraisals, staff development and performance management
- Support an effective needs assessment of planned care services, supported by integrated data and intelligence
- Support implementation of business planning for planned care
- Support oversight and management of the planned care budgets for Essex ICB
- Support the development of the ICBs strategic delivery plan for planned care services
- Support delivery of planned care projects to support effective commissioning and transformation of planned care services, including elective, diagnostics and cancer services across Essex
- Support implementation of new care and service models that support the three shifts and enable delivering of high quality efficient care that draw on evidence based best practice, innovations and the national modern service frameworks
- Work in partnership with the Neighbourhood Commissioning teams to support the development of Neighbourhood Health Services and the implementation of models of care that facilitate prevention, personalisation and the left shift to care closer to home
- Ensure commissioning priorities and service delivery plans are co-produced with people with lived experience, carers and clinicians
- Support effective contract and performance management of planned care contracts for the ICB, working with teams across the ICB to hold providers to account for performance, quality, workforce and financial delivery through effective contract management
- Ensure that decisions relating planned care commissioned services follow the ICBs agreed governance, including completing integrated impact assessments
- Use the ICBs agreed evaluation framework to evaluate the impact of diagnostic service and other planned care projects, tracking impact and outcomes and taking decommissioning or disinvestment decisions as required
- Support high quality reporting on progress and impact
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Implement policy and / or service developments related to planned care, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
- Ensure compliance with relevant ICB policies
- Use research, innovation and audits to inform service improvements or performance management
Strategy and analysis
- Analysis of complex qualitative and quantitative data relating to planned care
- Turns analysis into useful insights and reports that can be used to inform decision making and delivery
- Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services
Planning and organisation
- Develop and deliver project plans relating to planned care, ensuring appropriate governance, risk management, escalations and reporting
- Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for planned care
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate leadership
- Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
- Comfortable presenting information and training to internal and external stakeholder groups
- Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed
- Effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system
- Share complex and challenging information which may relate to service performance or staffing
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Supports delivery of budget for planned care, including effective budget reporting as required
- Supports procurement of relevant services
Team management and capability building
- Support the management of the planned care team, including recruitment, onboarding, development and performance management of team members
- Able to influence in order to deliver effectively through those not directly line managing
- Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Expected to be physically on site at least 2 days a week (From April 2026), this may be in the ICB officer, or in a partner location as required
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel), analytical tools to support analysis and population health management and project management tools
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership-Information Governance team
- Information Governance team
- Local Authority partners
- NHS Providers
- NHSEI regional partners
- Other system partners, such as VCFSE
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Assistant Planned Care Commissioning Manager is responsible for supporting the strategic and operational commissioning of a range of planned care services across Essex. Working in partnership with the strategy, analytical commercial, financial and quality teams, the Assistant Planned Care Commissioning Manager will support the effective commissioning and contract management of planned care services across elective, diagnostics and cancer services. This may include ensuring that plans and projects to support commissioning planned care align with national, region and local strategic ambitions and support the three shifts outlined in the Governments 10 Year Health Plan; treatment to prevention, hospital to community and analogue to digital. To support delivery they should take an inclusive and values-based approach to leadership, ensuring effective delivery through collaboration with NHS providers, local authorities, primary care and the voluntary and community sector.
The Assistant Planned Care Commissioning Manager will be required to:
- Contribute to the management of the planned care commissioning team, including participating in regular appraisals, staff development and performance management
- Support an effective needs assessment of planned care services, supported by integrated data and intelligence
- Support implementation of business planning for planned care
- Support oversight and management of the planned care budgets for Essex ICB
- Support the development of the ICBs strategic delivery plan for planned care services
- Support delivery of planned care projects to support effective commissioning and transformation of planned care services, including elective, diagnostics and cancer services across Essex
- Support implementation of new care and service models that support the three shifts and enable delivering of high quality efficient care that draw on evidence based best practice, innovations and the national modern service frameworks
- Work in partnership with the Neighbourhood Commissioning teams to support the development of Neighbourhood Health Services and the implementation of models of care that facilitate prevention, personalisation and the left shift to care closer to home
- Ensure commissioning priorities and service delivery plans are co-produced with people with lived experience, carers and clinicians
- Support effective contract and performance management of planned care contracts for the ICB, working with teams across the ICB to hold providers to account for performance, quality, workforce and financial delivery through effective contract management
- Ensure that decisions relating planned care commissioned services follow the ICBs agreed governance, including completing integrated impact assessments
- Use the ICBs agreed evaluation framework to evaluate the impact of diagnostic service and other planned care projects, tracking impact and outcomes and taking decommissioning or disinvestment decisions as required
- Support high quality reporting on progress and impact
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the ICB in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Implement policy and / or service developments related to planned care, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
- Ensure compliance with relevant ICB policies
- Use research, innovation and audits to inform service improvements or performance management
Strategy and analysis
- Analysis of complex qualitative and quantitative data relating to planned care
- Turns analysis into useful insights and reports that can be used to inform decision making and delivery
- Present complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Use of Population Health Management methodologies and tools to inform projects and programmes that will improve outcomes for patients and sustainability of health services
Planning and organisation
- Develop and deliver project plans relating to planned care, ensuring appropriate governance, risk management, escalations and reporting
- Managing competing priorities, prioritizing own and team resources to effectively deliver on short, medium and longer term priorities
- Ensure accurate reporting and records management
- Support delivery and monitoring of business plan for planned care
Communications and Partnerships
- Work collaboratively, modelling inclusive, respectful and compassionate leadership
- Able to take account of a broad range of perspectives, including staff, patients and the public, to inform decision making
- Comfortable presenting information and training to internal and external stakeholder groups
- Build strong, trust-based relationships across the ICB, with NHS providers, local government, VCFSE partners and communities as needed
- Effective engagement with patients and the public as required
- Work effectively in multi-disciplinary teams to enable the collective ownership and delivery of projects that are seeking to improve outcomes, reduce inequalities and deliver a sustainable health and care system
- Share complex and challenging information which may relate to service performance or staffing
- Able to manage conflict, find compromise and persuade based on evidence as needed
Financial and resource management
- Supports delivery of budget for planned care, including effective budget reporting as required
- Supports procurement of relevant services
Team management and capability building
- Support the management of the planned care team, including recruitment, onboarding, development and performance management of team members
- Able to influence in order to deliver effectively through those not directly line managing
- Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
- Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
- Work collaboratively with system partners to facilitate transitional arrangements
- Maintain a focus on quality, safety and affordability during transition
- Supporting effective Information Asset Management for the team
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Expected to be physically on site at least 2 days a week (From April 2026), this may be in the ICB officer, or in a partner location as required
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel), analytical tools to support analysis and population health management and project management tools
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- ICB senior leadership-Information Governance team
- Information Governance team
- Local Authority partners
- NHS Providers
- NHSEI regional partners
- Other system partners, such as VCFSE
Person Specification
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Strategy & Analysis
Essential
- A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
- Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience scoping and delivering effective evaluations of projects and interventions, including understanding relevant data and evaluation tools and methods for formal and informal evaluations
- Experience using proven programme service development and project management methodologies to ensure delivery
People & Culture
Essential
- Line management experience, including supporting individual development and addressing under-performance, when necessary
- Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively
- Able to effective influencing and challenge within areas of responsibility, escalating appropriately where necessary
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding of effective corporate governance and the route for decision making within the ICB
- Documentation in relation to decision making, actions, risks and issues in order to inform reports and Boards.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
- Takes personal responsibility and works with a high level of integrity
- Able to work as part of a team and independently
- Self-motivated, confident and positive attitude, able to adapt to complex and constantly changing environments and prioritise workload within that context
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience managing projects in relevant commissioning functions as outlined in the ICB model blueprint
- Experience of delivering complex and contentious change and transformation projects
Person Specification
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Strategy & Analysis
Essential
- A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision
- Experience using analytical and problem-solving skills to address complex problems, ability to recognise policy implications and how to manage potential competing priorities / interests in developing strategies
- Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
- Experience scoping and delivering effective evaluations of projects and interventions, including understanding relevant data and evaluation tools and methods for formal and informal evaluations
- Experience using proven programme service development and project management methodologies to ensure delivery
People & Culture
Essential
- Line management experience, including supporting individual development and addressing under-performance, when necessary
- Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise
Partnerships & Communities
Essential
- Experience working across organisational boundaries in the development and delivery of projects
- Able to represent the organisation credibly and positively
- Able to effective influencing and challenge within areas of responsibility, escalating appropriately where necessary
Governance & Assurance
Essential
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations
- A good understanding of effective corporate governance and the route for decision making within the ICB
- Documentation in relation to decision making, actions, risks and issues in order to inform reports and Boards.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
- Takes personal responsibility and works with a high level of integrity
- Able to work as part of a team and independently
- Self-motivated, confident and positive attitude, able to adapt to complex and constantly changing environments and prioritise workload within that context
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience managing projects in relevant commissioning functions as outlined in the ICB model blueprint
- Experience of delivering complex and contentious change and transformation projects
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Inpatient Ward Administrator
Bradford District Care NHS Foundation Trust View all jobs
Posted 16 day(s) ago
Reference: 2365681
Job summary
Bradford District Care NHS Foundation Trust is seeking an organised and enthusiastic Inpatient Ward Administrator to join our Clinical Administration Services within an Acute Inpatient Mental Health hospital environment.
The role provides efficient, effective and high-quality administrative support to inpatient clinical teams, acting as a key point of contact for patients, carers, visitors and clinicians. You will support the day-to-day running of ward services through a range of clerical and reception-based duties.
The post holder will work across a number of Inpatient Acute Mental Health wards to ensure consistent Monday to Friday administrative cover and continuity of support for clinical services. This is a ward-based role and does not support working from home.
Working hours are Monday to Friday, 9.00am - 5.00pm, 3 days per week.
Closing Date: 1st October 2026
Shortlisting Date: 2nd October 2026
Interview Date: 8th October 2026 (Subject to change)
Main duties of the job
The post holder will provide efficient, effective and high-quality administrative support within an acute inpatient ward environment, supporting clinical teams, patients and visitors to ensure the smooth running of ward-based services.
Duties include maintaining accurate clinical and non-clinical records, managing referrals, appointment bookings, admissions and discharges, and updating bed state information using Trust clinical systems. The role involves handling telephone and face-to-face enquiries, acting as a first point of contact for patients, carers, visitors and healthcare professionals, and delivering a professional and courteous reception service.
The Inpatient Ward Administrator will undertake a wide range of general administrative tasks including diary management, meeting coordination, document and letter preparation, data entry, filing, scanning, post handling and stock control. The post holder will arrange interpreters and transport as required and support the collection and reporting of data.
You will manage and prioritise your own workload using workflow management systems, work flexibly as part of a multidisciplinary administrative team, and contribute to service improvement. The role requires adherence to Trust policies including confidentiality, information governance, health & safety and safeguarding, while promoting a positive experience for patients and visitors at all times.
About us
Everything we do is underpinned by our core values: -
We Care- We act with respect and empathy, and always value difference
We Listen- We understand people's views and respond to their individual needs
We Deliver- We develop and provide excellent services and support our partners
We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :
Increase mileage rates for > 4500
A wide range of health and wellbeing support packages
A range of internal and external development and learning opportunities
Plus many more.
We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.
BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.
Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidate's best interest to apply as soon as possible
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
453-26-8295487
Job locations
Lynfield Mount Hospital
Heights Lane
Bradford
BD9 6DP
United Kingdom
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Job description
Job responsibilities
Please read the attached Job description and person specification for more details about this role.
Right to Work in the UK
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.
Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.
As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
- Maths & English GCSE grades 4-9 (A-C) or L3. Or experience within an administration / customer service role.
Desirable
- Level 2 qualification in relevant field i.e Business / admin
- ICDL L2 or equivalent experience
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector.
- Experience of audio typing/digital dictation (e.g. BigHand)
- Previous NHS experience
- Workflow management experience (e.g. job allocation)
Person Specification
Qualifications
Essential
- Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or RSA II)
- Maths & English GCSE grades 4-9 (A-C) or L3. Or experience within an administration / customer service role.
Desirable
- Level 2 qualification in relevant field i.e Business / admin
- ICDL L2 or equivalent experience
Experience
Essential
- Customer service experience (e.g. face to face, answering calls or correspondence)
- Administration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
- Providing administrative or secretarial support.
- Experience of organising competing demands and workloads.
- Experience of setting up and maintaining administrative systems and processes.
- Experience of working autonomously and proactively
Desirable
- Administration/office experience supporting senior management/clinical functions within the public sector.
- Experience of audio typing/digital dictation (e.g. BigHand)
- Previous NHS experience
- Workflow management experience (e.g. job allocation)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bradford District Care NHS Foundation Trust
Address
Lynfield Mount Hospital
Heights Lane
Bradford
BD9 6DP
United Kingdom
Employer's website
https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)
Employer details
Employer name
Bradford District Care NHS Foundation Trust
Address
Lynfield Mount Hospital
Heights Lane
Bradford
BD9 6DP
United Kingdom
Employer's website
https://www.bdct.nhs.uk/current-vacancies/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 16 day(s) ago
Reference: 2365680
Job summary
In this role, you will play a key part in patient recovery, supporting the assessment and delivery of tailored treatment plans while ensuring dignity, respect, and high standards of care.
Main duties of the job
- Provide high-quality occupational therapy assessments and interventions tailored to the individual needs of patients.
- Develop, implement and review person-centred treatment plans, supporting patients to achieve meaningful goals and improve daily functioning.
- Work collaboratively with the multidisciplinary team, contributing to assessments, care planning, risk management and clinical decision-making.
- Provide clinical leadership and support to junior occupational therapists, students and other members of the therapy team.
- Maintain accurate clinical records and ensure all practice is delivered in line with professional standards, Priory policies and best practice guidelines.
About us
Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offerhere.
For agency enquiries and applications, please view our legal statementhere.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
Details
Date posted
25 September 2026
Pay scheme
Other
Salary
£38,983 to £46,882 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
587035
Job locations
Monks Lane
Newbury
Berkshire
RG14 7RN
United Kingdom
Job description
Job responsibilities
Priory Hospital Newbury
Salary £38,983- £46,882 depending on experience
Full Time/ 37.5 Hours
Priory Hospital Newbury, located Berkshire, is a level 2 rehabilitation service which supports male adults with mental health needs, who are working towards a life back in the community. We also provide an acute service, for local male and female patients who are in crisis and require a short admission for support.
We are well-placed to accept patients who need higher levels of care and intensive therapeutic support, as well as those stepping down in acuity.
Job description Job responsibilities Priory Hospital NewburySalary £38,983- £46,882 depending on experienceFull Time/ 37.5 HoursPriory Hospital Newbury, located Berkshire, is a level 2 rehabilitation service which supports male adults with mental health needs, who are working towards a life back in the community. We also provide an acute service, for local male and female patients who are in crisis and require a short admission for support. We are well-placed to accept patients who need higher levels of care and intensive therapeutic support, as well as those stepping down in acuity.
Person Specification
Requirements
Essential
- Candidates must be HCPC registered and hold a Diploma in Occupational Therapy, or a degree, honours degree, or Masters in Occupational Therapy, or have completed formal postgraduate study (award or non-award bearing). They must also have prior experience working in mental health services as a qualified member of staff, experience supervising Occupational Therapists or Occupational Therapy Assistants and students, and training in relevant models of practice such as MoHO, VdTMoCA, and Sensory Integration.
Person Specification Requirements Essential Candidates must be HCPC registered and hold a Diploma in Occupational Therapy, or a degree, honours degree, or Masters in Occupational Therapy, or have completed formal postgraduate study (award or non-award bearing). They must also have prior experience working in mental health services as a qualified member of staff, experience supervising Occupational Therapists or Occupational Therapy Assistants and students, and training in relevant models of practice such as MoHO, VdTMoCA, and Sensory Integration.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Priory Healthcare
Address
Monks Lane
Newbury
Berkshire
RG14 7RN
United Kingdom
Employer's website
https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)
Employer details
Employer name
Priory Healthcare
Address
Monks Lane
Newbury
Berkshire
RG14 7RN
United Kingdom
Employer's website
https://jobs.priorygroup.com/why-join-us/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Data Lead
University Hospitals Dorset NHS Foundation Trust View all jobs
Posted 17 day(s) ago
Reference: 2365679
Job summary
The Addiction Care & Treatment Service (ACTS) at University Hospitals Dorset is looking for a Data Lead.
ACTS is a small specialist team. We work with patients across our hospitals who have difficulties with alcohol and other drugs and tobacco dependence. We also work with people who experience high intensity use of hospital services. The service reports its activity to NHS England, NHS Dorset and local authority commissioners as well as to the Trust. Looking after the data behind all of that is the focus of this post.
You will be the only person doing this work. That brings independence and a direct working relationship with the Head of Addiction Services. The reporting deadlines sit with you, though not in isolation. You will work closely with the clinical team and with the Trust's Business Intelligence department, who support the service's data flows.
We are more interested in how well you handle data than in whether you have worked in addiction services before. You will need office experience in a healthcare setting and advanced Excel skills. You will also need to explain what a set of figures shows about the team's activity and outcomes, in terms a clinician or a commissioner can use.
Shortlisted candidates will be asked to complete a short practical Excel task at interview. Informal enquiries are actively encouraged.
Base: cross-site, Poole Hospital and Royal Bournemouth Hospital.
Interview date: 19th October 2026
Main duties of the job
o Manage all statutory and mandatory data submissions on behalf of ACTS and UHD, including drug and alcohol returns through NDTMS and tobacco returns and act on DOMES and RAG report findings.
o Coordinate the collection, validation and entry of patient data and take the lead on resolving validation issues with clinical staff and the Business Intelligence team.
o Build and maintain the reporting databases, dashboards and digital processes the service runs on, covering outcome measures, activity trends and performance against KPIs.
o Produce routine internal and external reports and respond to ad-hoc information requests, to a high standard of accuracy, timeliness and presentation.
o Work with clinicians and service managers to interpret what the data shows and turn it into practical recommendations.
o Act as the single point of contact for ACTS data queries across both hospital sites, and set consistent data standards so that reporting means the same thing wherever it comes from.
o Design and deliver training for colleagues on data handling and spreadsheet use, pitched to a range of skill levels and provide ongoing troubleshooting support.
o Allocate work to the ACTS administrative staff and give guidance on data handling, confidentiality and data protection.
o Represent ACTS in meetings, forums and working groups on data, quality improvement and service development.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
ACTS is a small, specialist team working across inpatient, outpatient and community settings. You would be the only person in the service holding this brief, working directly to the Head of Addiction Services and alongside the specialist nursing team. That means real ownership and visible impact, and it means you need to be someone who can organise their own work.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Details
Date posted
25 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
153-ME06840
Job locations
Cross site
Poole
BH15 2JB
United Kingdom
Job description
Job responsibilities
Data collection and management
Coordinate the collection, validation and entry of patient data into electronic health record systems and databases. Ensure the accuracy, completeness and confidentiality of all data collected, in line with data protection law and NHS guidance. Ensure accurate and timely input of patient-related data submitted to NHS England.
National and statutory reportingWork on your own initiative to produce statutory and mandatory data returns in line with NHSE/NHSI guidance. Manage NDTMS submissions for drug and alcohol treatment and tobacco data submissions, addressing any concerns raised through DOMES and RAG reports. Compile and submit routine reports in line with UHD policies, taking advice from your manager as appropriate.
Analysis and reportingAnalyse patient data regularly to identify trends, patterns and areas for improvement in service delivery and patient outcomes. Use querying tools to manipulate large datasets and produce meaningful intelligence. Prepare reports and presentations for clinical teams, management and stakeholders. Present data visually through charts, graphs and dashboards. Critically assess the validity and reliability of information, and identify potential biases or limitations in analysis methods.
Systems and digital developmentDevelop and maintain reporting databases and digital processes supporting outcome measures, patient care analysis, activity trends and performance statistics. Improve ACTS digital pathways and data flows. Create reports and interpret data using the Trust data warehouse and a range of source systems. Maintain and administer ACTS central mailboxes and distribution lists.
Performance monitoring and evaluationMonitor key performance indicators and targets for the service. Evaluate the impact of interventions and initiatives, identifying what is working and what is not. Support the development and implementation of performance improvement plans grounded in the data.
Data governance and complianceEnsure compliance with data governance policies, procedures and legal requirements, including UK GDPR, the Caldicott principles and NHS information governance standards. Identify and mitigate data security risks and breaches.
Collaboration and stakeholder engagementLiaise with internal and external stakeholders, including clinicians, partner organisations, commissioners and regulatory bodies, including NHS England, NHS Dorset and local authorities. Represent ACTS in meetings, forums and working groups on data management, quality improvement and service development. Adapt your communication to the audience, whether clinicians, administrators, policymakers or analysts. Build and maintain professional networks inside and outside the Trust.
Cross-site workingAct as a central point of contact for ACTS data queries and initiatives across the Poole and Royal Bournemouth sites. Establish standardised data management practices, including collection methods, coding schemes and quality assurance protocols, so reporting is consistent across sites. Lead or take part in cross-site data projects and working groups.
Training and support for colleaguesDesign and deliver structured training covering data management and spreadsheet use, pitched at the range of skill levels and roles across the service. Provide ongoing troubleshooting support to colleagues working with spreadsheets. Provide guidance on data handling, confidentiality and data protection to anyone whose work feeds into ACTS reporting.
Planning and organisationPlan your work around a fluctuating workload and frequent interruptions, prioritising competing demands so that mandatory reporting deadlines are always met. Manage and take part in projects analysing, modelling and reporting activity information. Maintain clear, current procedure notes for all routine reporting processes.
Policy and service developmentWork within departmental policies and national reporting guidance. Propose changes to working practices to comply with new legislation or reporting requirements. Contribute to discussions on policy development and service redesign. Contribute to the strategic development of the service alongside the Head of Addiction Services, in line with Trust ambitions and the priorities of internal and external commissioners.
SupervisionAllocate work to administrative staff in the department.
Working conditionsYou will use a VDU throughout the day in a busy and sometimes noisy office. The role requires prolonged concentration for complex analysis while staying accurate and responsive to interruptions. There is occasional exposure to distressing material through access to patient records. Contact with patients is incidental.
Please read the attached job description and person specification for the full detail of the role.
Job description
Job responsibilities
Data collection and management
Coordinate the collection, validation and entry of patient data into electronic health record systems and databases. Ensure the accuracy, completeness and confidentiality of all data collected, in line with data protection law and NHS guidance. Ensure accurate and timely input of patient-related data submitted to NHS England.
National and statutory reportingWork on your own initiative to produce statutory and mandatory data returns in line with NHSE/NHSI guidance. Manage NDTMS submissions for drug and alcohol treatment and tobacco data submissions, addressing any concerns raised through DOMES and RAG reports. Compile and submit routine reports in line with UHD policies, taking advice from your manager as appropriate.
Analysis and reportingAnalyse patient data regularly to identify trends, patterns and areas for improvement in service delivery and patient outcomes. Use querying tools to manipulate large datasets and produce meaningful intelligence. Prepare reports and presentations for clinical teams, management and stakeholders. Present data visually through charts, graphs and dashboards. Critically assess the validity and reliability of information, and identify potential biases or limitations in analysis methods.
Systems and digital developmentDevelop and maintain reporting databases and digital processes supporting outcome measures, patient care analysis, activity trends and performance statistics. Improve ACTS digital pathways and data flows. Create reports and interpret data using the Trust data warehouse and a range of source systems. Maintain and administer ACTS central mailboxes and distribution lists.
Performance monitoring and evaluationMonitor key performance indicators and targets for the service. Evaluate the impact of interventions and initiatives, identifying what is working and what is not. Support the development and implementation of performance improvement plans grounded in the data.
Data governance and complianceEnsure compliance with data governance policies, procedures and legal requirements, including UK GDPR, the Caldicott principles and NHS information governance standards. Identify and mitigate data security risks and breaches.
Collaboration and stakeholder engagementLiaise with internal and external stakeholders, including clinicians, partner organisations, commissioners and regulatory bodies, including NHS England, NHS Dorset and local authorities. Represent ACTS in meetings, forums and working groups on data management, quality improvement and service development. Adapt your communication to the audience, whether clinicians, administrators, policymakers or analysts. Build and maintain professional networks inside and outside the Trust.
Cross-site workingAct as a central point of contact for ACTS data queries and initiatives across the Poole and Royal Bournemouth sites. Establish standardised data management practices, including collection methods, coding schemes and quality assurance protocols, so reporting is consistent across sites. Lead or take part in cross-site data projects and working groups.
Training and support for colleaguesDesign and deliver structured training covering data management and spreadsheet use, pitched at the range of skill levels and roles across the service. Provide ongoing troubleshooting support to colleagues working with spreadsheets. Provide guidance on data handling, confidentiality and data protection to anyone whose work feeds into ACTS reporting.
Planning and organisationPlan your work around a fluctuating workload and frequent interruptions, prioritising competing demands so that mandatory reporting deadlines are always met. Manage and take part in projects analysing, modelling and reporting activity information. Maintain clear, current procedure notes for all routine reporting processes.
Policy and service developmentWork within departmental policies and national reporting guidance. Propose changes to working practices to comply with new legislation or reporting requirements. Contribute to discussions on policy development and service redesign. Contribute to the strategic development of the service alongside the Head of Addiction Services, in line with Trust ambitions and the priorities of internal and external commissioners.
SupervisionAllocate work to administrative staff in the department.
Working conditionsYou will use a VDU throughout the day in a busy and sometimes noisy office. The role requires prolonged concentration for complex analysis while staying accurate and responsive to interruptions. There is occasional exposure to distressing material through access to patient records. Contact with patients is incidental.
Please read the attached job description and person specification for the full detail of the role.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a relevant subject
- A track record of learning and self-development
Desirable
- Qualification and/or experience in a numerate or IM&T related discipline
- Willingness to pursue further education or professional certification in data science, healthcare informatics or a related field
Experience
Essential
- Previous office work experience within a healthcare environment
- Previous position of responsibility for organising self and others in an office environment
- Experience of prioritising and managing own workload and meeting deadlines
- Proven track record of identifying trends, patterns and insights from large datasets
- Experience of preparing analytical reports and presenting the results to a variety of audiences
Desirable
- Experience in healthcare reporting
- Familiarity with UHD electronic health record systems and healthcare data standards
- Experience of Dorset's community web-based systems
Skills
Essential
- Proven MS Office skills with advanced Excel proficiency
- Proficiency in spreadsheet design, data reporting and data management
- Ability to communicate complex technical concepts to non-technical stakeholders
- Ability to critique and highlight areas for improvement in data outputs and reports across the service
Desirable
- Ability to apply basic statistical techniques
Knowledge
Essential
- Understanding of the challenges and opportunities in using data to support clinical decision-making and patient care
- Understanding of the importance of data quality, and regular auditing of own and other teams' work
- Knowledge of data analysis processes and tools
- NHS knowledge across a range of data-related processes: regular reporting, mandatory submissions, performance KPIs, Trust activity, electronic record systems and external data reporting
Desirable
- Knowledge of project management principles
- Understanding of data governance principles and best practice
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience in a relevant subject
- A track record of learning and self-development
Desirable
- Qualification and/or experience in a numerate or IM&T related discipline
- Willingness to pursue further education or professional certification in data science, healthcare informatics or a related field
Experience
Essential
- Previous office work experience within a healthcare environment
- Previous position of responsibility for organising self and others in an office environment
- Experience of prioritising and managing own workload and meeting deadlines
- Proven track record of identifying trends, patterns and insights from large datasets
- Experience of preparing analytical reports and presenting the results to a variety of audiences
Desirable
- Experience in healthcare reporting
- Familiarity with UHD electronic health record systems and healthcare data standards
- Experience of Dorset's community web-based systems
Skills
Essential
- Proven MS Office skills with advanced Excel proficiency
- Proficiency in spreadsheet design, data reporting and data management
- Ability to communicate complex technical concepts to non-technical stakeholders
- Ability to critique and highlight areas for improvement in data outputs and reports across the service
Desirable
- Ability to apply basic statistical techniques
Knowledge
Essential
- Understanding of the challenges and opportunities in using data to support clinical decision-making and patient care
- Understanding of the importance of data quality, and regular auditing of own and other teams' work
- Knowledge of data analysis processes and tools
- NHS knowledge across a range of data-related processes: regular reporting, mandatory submissions, performance KPIs, Trust activity, electronic record systems and external data reporting
Desirable
- Knowledge of project management principles
- Understanding of data governance principles and best practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Cross site
Poole
BH15 2JB
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Cross site
Poole
BH15 2JB
United Kingdom
Employer's website
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