Job description

Job responsibilities

Please see the attached supporting document which contains more information about the role in job description and person specification.

Interview date: TBC

Person Specification

Experience

Essential

• Line managing a team

Knowledge

Essential

• Experience with managing RTT for the Trust

Desirable

• Familiar with Cerner Millenium
• Writing report for committees

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Hospital

530 London Road

Croydon

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Support the Registered Manager in the day-to-day running of the service.
• Lead and motivate staff to deliver high-quality, person-centred care.
• Deputise for the Registered Manager during periods of absence.
• Ensure compliance with CQC Fundamental Standards and organisational policies.
• Supervise, mentor, and support staff through regular supervision and appraisal.
• Assist with recruitment, induction, training, and retention of staff.
• Develop and manage staffing rotas to ensure safe staffing levels.
• Monitor incidents, safeguarding concerns, complaints, and quality assurance activities.
• Carry out audits and contribute to continuous quality improvement.
• Support medication management and ensure medicines are administered safely.
• Promote positive risk management while encouraging residents' independence and recovery.
• Build effective relationships with families, healthcare professionals, commissioners, and external agencies.
• Participate in the management on-call rota.

Person Specification

Qualifications

Essential

• We are looking for someone who has:
• Essential
• Level 3 Diploma in Health and Social Care (Level 5, or willingness to work towards it, is desirable).
• Previous experience as a Senior Support Worker, Team Leader, Deputy Manager, Registered Nurse, or similar leadership role.
• Experience supporting adults with mental health needs.
• Good understanding of CQC regulations and quality standards.
• Experience supervising and supporting staff.
• Strong leadership and organisational skills.
• Excellent written and verbal communication.
• Good IT skills, including Microsoft Office.
• Ability to work independently and make sound decisions.
• Flexible approach to working hours, including participation in the on-call rota.

Desirable

• Level 5 Diploma in Leadership for Health and Social Care.
• Experience in a supported living or residential mental health setting.
• Experience of audits, governance, safeguarding, and quality improvement.
• Medication management qualification.
• Knowledge of Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and Positive Behaviour Support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

InMind

Address

Fosse Court

207-211 Fosse Road North

Leicester

Leicestershire

LE3 5EZ

United Kingdom

Employer's website

https://www.inmind.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN ROLE AND PURPOSE OF THE POST

This role is within the Clinical Admin Team, who support all aspects of patient care across the company. The Admin Assistant is a developmental role. They will be expected to develop the skills necessary to work in all aspects of the admin team.

Provide admin support to all clinical areas of the company.

Be a first point of contact for patients.

Assist patients to access the services that they need.

SPECIFIC RESPONSIBILITIES

The responsibilities described below are those of the clinical admin team.

Access

Answer the telephone as a priority and respond to the caller in an appropriate manner.

Man the reception desk. Book appointment, signpost to other services and support patients care.

Data Flow

Action all incoming data received through electronic transfer, e-mail and post. Ensure that it is coded and reviewed by an appropriate clinician.

Action outgoing data through electronic transfer, e-mail, sms message or post.

Clinical Support

Action tasks from the clinical team.

Administer the recall system for patients with long term conditions.

Monitor the uptake of all screening programmes and manage additional recalls as required.

Apply clinical coding to patient records as appropriate.

Update the Open Exeter system.

Monitor the childhood immunisation status of all children and liaise with the Child Health Department as necessary.

Maintain waiting lists of patients for specialist clinics and ensure that they are given appropriate appointments.

Outgoing Information

Ensure that referrals are processed in accordance with national timelines and liaise with the referral management centre as necessary.

Audio type patient referrals and submit them through the E-Referral system.

Deal with any referral queries from clinicians and patients.

Assist patients where necessary to make outpatient appointments.

Action requests for medical reports including liaising with patients to confirm consent is obtained and finance to confirm payment is received.

Action Subject Access Requests in line with GDPR legislation.

Patient records

Action applications for registrations ensuring that patients provide all necessary information and are made aware of consent to share information and on-line access to records.

Action the transfer of patient records, electronically and in hardcopy.

Summarise hardcopy records to ensure the electronic record is complete.

Ensure that SystmOne is reconciled to PCSE through GP Links.

Return hardcopy records to PCSE for patients who are no longer registered.

GENERAL RESPONSIBILITIES

Confidentiality

You shall comply with the General Data Protection Regulations when processing personal data for patients and staff.

You must be aware of the Caldicott Principles as they affect your work. You can address any questions in relation to this to your line manager.

Any data breaches should be reported immediately to the Data Protection Officer.

All enquiries from the media must be referred to a Director.

Health and Safety

All employees have a statutory duty of care for the safety of themselves and others. Employees are required to report any hazards as soon as they are identified.

All staff must contribute to the management of risk. This requires them to assess the risk in all situations, take of appropriate actions to mitigate any risks identified and report all hazards, incidents and near misses.

All building occupied by staff are non-smoking environments. No-one may smoke or vape in the building. Staff who smoke or vape outside the buildings should cover their uniform.

Flexibility Statement

The content of this Job Description represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. It is intended to be flexible and subject to amendment in the light of changing circumstances and following consultation with the post holder.

Person Specification

Qualifications

Essential

• Received a basic education
• English Language GCSE at grade C or above or equivalent

Desirable

• Hold ECDL or other IT qualification.

Experience

Essential

• Excellent keyboard skills
• Experience of working with Microsoft Office
• Understand patient confidentiality
• Experience of managing an e-mail account
• Be confident to speak to people both in person and on the telephone.
• Be non-judgemental
• Flexible and able to adapt to change
• Able to prioritise workload
• Demonstrate a commitment to personal development
• Have worked in a team
• Have experience of face to face or telephone contact with the public

Desirable

• Experience of SystmOne or another clinical system
• Experience of audio typing
• Demonstrate and understanding of data protection
• Understand READ coding
• Have worked in a health setting
• Have a clinical background

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Whalebridge Practice

Address

Swindon Nhs Health Centre

1 Islington Street

Swindon

SN1 2DQ

United Kingdom

Employer's website

https://www.sparcells-surgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The must have's for this role:

• A desire to develop leadership and management skills

• A passion for community nursing, that matches our passion to provide excellent healthcare for our patients within their own home

• Adult nursing qualification along with NMC registration

• A full UK Driving Licence and have use of a car for work purposes at night 19:00-23:00

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Mercy Muradzikwa on 07768546448 or email : [email protected] who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education, qualifications or training

Essential

• Registered Nurse
• NMC Registration
• Specialist knowledge acquired through post graduate short courses, training or equivalent experience, in a relevant field.

Continuous Professional Development

Essential

• Evidence of continuing professional development

Previous Experience

Essential

• Demonstrable experience of working autonomously to deliver high quality and evidence-based nursing care.
• Experience in providing supervision to junior colleagues and students in the completion of routine nursing and clinical skills.
• Uphold the Trust's values of being caring, committed and working as team through demonstratable examples and experience.

Knowledge, skills and abilities

Essential

• Proficient use of digital tools and applications including Word, Outlook and patient management systems.

Additional Requirements

Essential

• Ability to travel between multiple Trust sites and non-Trust locations, including patient homes, some of which may not be easily accessible via public transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

St Marks Hospital, 112 St Marks road, Maidenhead, Berkshire, SL6 6DU

112 St Marks road

Maidenhead

SL6 6DU

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Futher Duties & Responsibilities

Clinical Quality, Governance and Patient Safety

• Maintain and embed the highest standards of clinical practice within a robust governance and regulatory framework.
• Ensure compliance with CQC standards and all statutory, professional and regulatory requirements. Working with the Governance Manager and Heads of Department to ensure continuous regulatory compliance and service excellence
• Provide executive leadership for risk management, clinical governance, patient safety, experience and quality improvement initiatives.
• Act as the Hospital's Director of Infection Prevention and Control, ensuring effective infection prevention and control practices across all services.
• Promote, develop and share evidence-based clinical practice across the hospital.

People Leadership and Culture

• Create an inclusive, high-performing culture that promotes collaboration, accountability and clinical excellence.
• Support the professional development of colleagues through coaching, mentoring and succession planning.
• Foster an environment that actively promotes wellbeing, diversity, inclusion, health and safety.

Spire Little Aston Hospital is a leading private hospital in the Midlands, offering comprehensive hospital care to patients from Birmingham and the surrounding areas of the West Midlands and Staffordshire. The hospital has an exceptional reputation within a variety of specialties including Orthopaedics, Sports & Exercise Medicine, Cosmetics, Ophthalmic, Gynaecology, General Surgery & Physiotherapy.

Were dedicated to providing quality treatment and aftercare to our patients. This means ongoing investment in our facilities and our staff. We also have a dedicated Bone & Joint Clinic with leading orthopaedic consultants, Breast Care Centre and Spire Eye Centre.

Spire Healthcare was announced as winner of the Best Workplace for Learning and Development - Over 1,500 Nursing Staff category at the Nursing Times Workforce Summit & Awards 2021. The award recognised the introduction of a whole range of learning and development initiatives for clinical and non-clinical colleagues, this includes Spire's dedicated apprenticeship team which supports a wide variety of apprenticeships including BSc Physiotherapy and MSc Advanced Clinical Practice.

Who We're Looking For

We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.

You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Benefits

We offer an attractive executive package including:

• Competitive salary
• Car allowance
• 35 days annual leave inclusive of bank holidays
• Private medical insurance & Free Bupa Wellness screening
• Employer and employee contributory pension scheme with flexible retirement options
• Life assurance
• Spire For You reward platform with discounts and cashback at over 1,000 retailers
• Award-winning CPD and leadership development opportunities
• Group-wide career progression opportunities

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For us, it's more than just treating patients; it's about looking after people.

Person Specification

Qualifications

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Experience

Essential

• We are seeking an experienced and credible healthcare leader /Modern Matron, who is registered with the NMC, HCPC or an equivalent professional body and has a proven track record of operating at Director of Clinical Services level, or within a comparable senior leadership role in an acute healthcare setting. The successful candidate will have extensive experience leading multidisciplinary teams, delivering strong operational performance and driving clinical excellence through robust governance, patient safety, risk management and quality improvement frameworks. You will bring a strong understanding of CQC and regulatory requirements, alongside experience of developing and implementing clinical strategy and leading service transformation. You will be able to balance quality outcomes with operational and business performance. Exceptional communication, influencing and stakeholder management skills are essential, together with a commitment to continual professional and leadership development.
• You will bring a passion for delivering exceptional patient-centred care, combining strategic thinking with strong operational leadership to achieve outstanding results. An inspirational and collaborative leader, you will have the ability to influence others, build high-performing teams and drive a culture of continuous improvement. You will demonstrate sound judgement when navigating complex clinical and operational challenges, with a proven track record of delivering measurable improvements in quality, safety, performance and sustainable growth.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

little aston hall drive, Little Aston Hall Dr, Sutton Coldfield B74 3UP

Sutton Coldfield

B74 3UP

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Practice Nurse (Bank) to join our team at Gatwick Immigration Removal Centre, located in Gatwick.

Hours

Bank shifts which will be ad-hoc. Days are 07:00 to 19:30hrs, Nights are 19:00 to 07:30hrs.

Salary

£23.83 per hour

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Experience

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Additional Criteria

Essential

• Please click apply to view job description and personal specification

Desirable

• Please click apply to view job description and personal specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Brook House

Perimeter Road South

Gatwick

Surrey

RH6 0PQ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients and visitors in a courteous and positive manner, both in person and via the telephone. Undertake a variety of administrative duties to assist in the smooth running of the Practice. Facilitate effective communication between patients, members of the Practice team, and other healthcare agencies.

Key Responsibilities

Communicate effectively with patients, staff, visitors and other agencies

Receive, welcome and advise patients, sign posting them where necessary

Make appointments and operate the appointments systems as directed

Answer telephone enquiries from patients, staff and other external agencies

Process and record information in accordance with Practice protocols

Arrange patient referral appointments as directed by GPs utilising e-Referral system where appropriate. Liaise with the Referral Support Service as required

Process and distribute incoming and outgoing mail

Administer new patient registrations and patient deductions

Explain Practice arrangements to newly registering patients

Monitor the practice website for patient submissions and send appropriate responses

Booking and monitoring of patient waiting lists

Unlock/lock premises and maintain security in accordance with Practice protocols

Attend Practice meetings and staff training as required

Responsibilities will be reviewed periodically in line with changing circumstances. Duties and responsibilities may be varied as required by the Partners and Practice Manager, in consultation with the post holder, in order to maintain a high standard, efficient reception/ administration service.

Generic Responsibilities

All staff at Woodbury Surgery have a duty to conform to the following:

• Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

• Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

• Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

• Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

• Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Person Specification

Qualifications

Essential

• Good standard of education, including GCSEs (or equivalent) in English and Maths

Skills and Abilities

Essential

• Able to work independently whilst following established procedures, protocols and guidance.
• Excellent attention to detail with the ability to maintain accuracy when working under pressure.
• Strong organisational and multitasking skills, with the ability to manage competing priorities.
• A willingness to learn and develop new skills and ways of working.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Flexible and adaptable, with a willingness to support colleagues and provide cover during periods of leave or increased demand.
• Confident using digital systems and technology, with the ability to learn new software applications quickly.

Experience

Essential

• Experience of working in a reception, customer service or patient-facing role.
• Good IT skills with experience of using Microsoft Office applications, including Outlook, Word and Excel.
• Experience of working with computerised systems and maintaining accurate records.
• Excellent communication skills, both verbal and written, with the ability to communicate effectively with a wide range of people.
• Experience of working in a busy environment and managing competing demands.

Desirable

• Previous experience working within a GP Practice or NHS setting.
• Experience of using clinical systems, such as SystmOne.
• Understanding of patient confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Woodbury Surgery

Address

Fulford Way

Woodbury

Exeter

EX5 1NZ

United Kingdom

Employer's website

https://www.woodburysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

Lewisham and Greenwich NHS Trust, along with Lewisham ICT and Lewisham Borough have developed an integrated approach to medicines optimisation across the interface, community and care home settings as part of improved community management of chronic diseases and long term conditions. This role will be to support the medicines management aspects of this initiative through working within the LIMOS service across the interface and community setting to visit patients at home. This role will work provide specialist advice to patients, and undertake full patient centred medication reviews to proactively manage people with complex polypharmacy and adherence concerns, with focus on older people, frail housebound, and those with multiple conditions including physical or mental health issues and learning disabilities. The role will also involve partnership working across health and social care interfaces in line with the current and further developing pathways for medicines support in Lewisham as part of the Neighbourhood approach to care.

This is a specialised post, which involves analysing and interpreting complex clinical situations to develop, provide and communicate effective medicines management solutions and provide expert advice in this area.

Key Result Areas & Performance:

1. To provide medicine management reviews for identified and targeted patients including those who have medication issues or adherence related problems, or are on multiple or high risk medications, in the interface and community settings.

2. To deliver quality improvement, while contributing to the delivery of the general practice quality and outcomes framework, other enhanced services and prescribing workstreams in the primary care setting.

3. To participate in clinical audit and collect appropriate outcome data.

4. To work with general practice colleagues and community pharmacy colleagues to support implementation of safe systems for repeat prescribing and reduction of waste within primary care.

5. To work with primary care healthcare professionals to ensure agreed changes in medication are implemented and sustained.

6. To provide expertise and clinical leadership on medicines optimisation as part of a team member within the community setting.

7.To provide support to improve adherence and help patients get the best from their medicines, reducing medicines related admissions (including falls), and promoting appropriate evidence-based and cost effective prescribing. This will involve advice on de-prescribing where appropriate.

8. To provide medicines management support to, and training for patients, carers and members of the multi-disciplinary community and general practice team.

9. To contribute to the development of protocols to support improvement in systems around medication ordering and supply in the community setting in the context of improving safety and reducing waste.

Service Development

1. To work with community staff to promote and embed the role pharmacists in the community setting and raise awareness of services available to patient

2. To provide recommendations and plan actions to proactively improve the quality of systems and processes to improve medicines optimisation across the primary care setting.

3. To provide training regarding medication related issues and policies/guidelines to staff in primary or secondary care in order to promote medicines optimisation and high quality and cost-effective prescribing as appropriate.

4. To provide operational and clinical support to medicines optimisation developments and prescribing initiatives as dictated by GP practice, ICB, and hospital Trust and service objectives.

5. To collate and feedback on electronic discharge related information to ensure continuing improvement of the hospital computerised discharge letter and process of communication.

6. To assist with the implementation of policies and guidelines to improve medicines optimisation across primary/ secondary care interface and into the general practice setting.

7. To provide training to staff across health and social care to promote medicines optimisation in practice.

Clinical Services & Patient Care

1. To provide medication review and optimisation of identified groups of patients to maximise the gain from medicines and provision of safe, clinically effective and cost-efficient use of drugs.

2. To provide information in medicines related issues to doctors, nurses and other members of the multidisciplinary team in general practice and where appropriate across primary and secondary care interfaces including to community pharmacies within the Borough.

3. To develop skills including management of both minor ailments and specified long term conditions as required to practice as a part of the multidisciplinary team so as to ensure clinically effective and cost efficient use of drugs.

4. To reconcile information related to medicines across the interface setting, liaising with community and hospital colleagues to support the safe transfer of care for vulnerable patients with complex medicines management needs.

5. To work as an independent prescriber in line with competency and agreed area of practice as approved by the relevant Trust governance process through the non-medical prescribing committee with ratification by the MMC.

6. Provide patient facing and telephone support to patients those with questions, queries and concerns about their medicines.

Information & Data Management

1. To accurately record clinical activity within patient notes and the relevant electronic clinical systems such as EMIS and iCARE or EPIC.

2. To undertake clinical audit in areas in collaboration with stakeholders, feedback results, implement changes and ensure learning is shared to ensure quality improvement is achieved.

3. To collate any quantitative and qualitative performance measures for the service as required.

4. To collect and support the review of audit data associated with monitoring outcomes of relevant work streams of medicines optimisation services in the interface or community setting.

Education and Training

1. To provide education and training on medicines issues to staff working in hospital setting including members of social care, general practice teams and local community pharmacists

2. To commit to undertake relevant training to qualify as a pharmacist independent prescriber

3. To ensure continuous development of professional knowledge competencies by attendance at in house/external training programmes and appropriate self-education.

4. To act as a tutor and educational supervisor for trainee pharmacists and pharmacy diploma practitioners

5. To provide support when required for junior and trainee pharmacists including provision of information, informal teaching and assessment of trainee pharmacists and diploma practitioners.

6. To provide teaching and training sessions on pharmacy related issues to pharmacy, ward and clinical staff.

Financial

1. To support the delivery of targets in the general practice and community setting in relation to medicines optimisation and service delivery within quality and outcomes framework areas and enhanced services as required.

To provide pharmaceutical advice on the use of more cost-effective drugs across the primary and secondary care interface and within the general practice setting, including the provision of advice and implementation of formulary recommendations and shared care guidance.

Research & Development

1. To participate in clinical audit in medicines optimisation initiatives to influence quality improvement around use of medicines within general practice and across local healthcare settings.

2. To support the development and evaluation of local initiatives in the delivery of medicines optimisation

Communications and Relationships

1. To communicate information following assessing patients medicines needs with relevant members of the multidisciplinary team as required in the general practice, PCN and primary care setting. This will include close liaison with both community and hospital service colleagues in addition to GPs and other practice staff, carers, and other members of both primary and secondary care teams.

2. To communicate medication related issues to patients and relatives. This includes medication history taking, medication review and medication counselling and overcoming barriers to understanding and communication such as language, hearing, visual or cognitive difficulties. Communication is either verbal in the form of face to face contact, over the telephone or written in the form of medication reminder charts.

3. To communicate verbal and written information across the primary and secondary care interface regarding patients therapy on admission and discharge, documenting key information in the primary care record (EMIS) or Electronic Discharge Notification (EDN), and, where appropriate, resolving queries to support vulnerable patients with medicines management needs.

4. To liaise with relevant ICB and PCN colleagues on prescribing related issues to ensure consistency of patient care.

Person Specification

Education/Qualification

Essential

• B. Pharm / M. Pharm / BSc (Pharmacy)
• Registered with the GPhC
• Postgraduate Certificate in General Pharmacy Practice (or equivalent)

Desirable

• Postgraduate Diploma in General Pharmacy Practice (or equivalent)
• Pharmacist Independent Prescriber or working towards qualification

Previous Experience

Essential

• A minimum of 2 years post-registration experience in hospital pharmacy in an acute NHS setting or equivalent clinical experience.
• Demonstrable experience in clinical pharmacy practice covering a broad range of specialities
• Demonstrable experience of multidisciplinary working
• Demonstrable experience in supervising others.
• Demonstrable experience of co-ordinating and leading on clinical audit.

Desirable

• Previous experience of delivering formal education and training sessions.
• Experience of working within GP practices &/or a community or primary care pharmacy setting.
• Development of evidence-based guidelines

Knowledge, Skills and ability

Essential

• Ability to work on own initiative and effectively as part of a team both within pharmacy and a multidisciplinary environment
• Appreciation of the nature of GPs, general practice and primary care prescribing and strategies for improving prescribing
• Recognise priorities when problem solving and appropriately refer to colleagues or seniors
• Ability to prioritise and plan work effectively.
• Ability to contribute to the planning of service developments
• Demonstrated ability to communicate complex information effectively using clear written and spoken English and overcome barriers to understanding
• Self motivation and the ability to motivate others
• Ability to establish and maintain rapport with medical, nursing and other colleagues
• Ability to work positively and calmly under pressure
• Demonstrate sound clinical knowledge and the ability to apply it in practice
• Demonstrate ability to ensure safe and effective use of medicines for patients
• Proven computer literacy and IT skills including: o Email o Word processing o Spreadsheets o Databases o Use of search engines/medical databases to retrieve information
• Demonstrated accurate numeric skills
• Recognises limitations and takes responsibility for own actions

Desirable

• Experience working with medical and nursing teams.
• Knowledge of NHS policy and current issues
• Experience working with clinical systems such as EMIS

Personal attritubes

Essential

• Flexible approach to work
• Committed to own continuing professional development and maintaining a CPD portfolio.
• Demonstrable willingness to learn and develop new skills
• Reliable, polite and approachable
• Ability to cope with challenges and change
• Knows own professional and personal limitations and seeks advice where necessary
• Able to demonstrate high levels of communication skills involving negotiation and co-operation using complex and often sensitive information.
• Demonstrable ability to prioritise work and meet deadlines
• To be able to influence and negotiate with health professionals in a diplomatic manner

Other

Essential

• Willingness to contribute to the general life and work of the Pharmacy and Trust
• Able to work agreed hours

Desirable

• Hold current driving license and willing to use own care for visits /travel in community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

University Hospital Lewisham

Lewisham

SE13 6LH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receptionist Job description and person specification

The post-holder is a Receptionist.

The Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration,

The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

The post-holder will be an integral part of the general practice team.

The following are the core responsibilities of a Receptionist in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Accurately detail information on patients records within the clinical system

b. Maintain and monitor the practice appointment system

c. Process personal, telephone and e-requests for appointments

1. Assist with total triage administration

e. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

f. Signpost patients to the correct service

g. Initiate contact with and respond to, requests from patients, team members and external agencies

h. Photocopy documentation as required

i. Data entry of new and temporary registrations and relevant patient information as required

j. Input data into patients healthcare records as necessary

k. Direct requests for information, i.e., DSAR, insurance/solicitors letters and DVLA forms to the administrative team

l. Manage all queries as necessary in an efficient manner

m. Carry out system searches as requested

n. Support all clinical staff with general administrative tasks as requested

o. Undertake a broad spectrum of administrative duties commensurate with the role

p. Be an integral part of the general practice team

q. Act as a chaperone as required

r. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

s. Support in the delivery of enhanced services and other service requirements

t. Undertake all mandatory training and induction programmes

u. Contribute to and embrace the spectrum of clinical governance

v. Maintain a clean, tidy, effective working area at all times

w. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Person Specification

Qualifications

Essential

• See attached Document

Desirable

• See attached Document

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Box Surgery

Address

The Surgery

London Road, Box

Corsham

Wiltshire

SN13 8NA

United Kingdom

Employer's website

http://www.boxsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

You will be a core member of a multidisciplinary team comprising psychologist, creative therapist, psychological practitioner, prison officers, and wider criminal justice partners and will contribute to specialist occupational insights to case discussions, risk formulations, treatment planning, and service user reviews. Participation in MDT risk assessments is central to the role, ensuring that all therapeutic activity is delivered safely and that therapeutic risktaking is appropriately planned and agreed.

You will promote a positive and professional profile of occupational therapy within the OPD service, advocating for the role of occupation in trauma recovery, identity development, and behaviour change.

Working within a secure setting, you must demonstrate resilience, adaptability, and excellent judgement, balancing therapeutic engagement with clear professional boundaries and adherence to safeguarding, security, and risk management requirements.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Qualifications and experience

Essential

• Bsc Honours (or equivalent) in Occupational Therapy.
• Minimum of two years post-registration experience in a relevant clinical area(s).
• Up to date knowledge of models of Occupational Therapy practice and practical application.
• The post holder must maintain professional registration with the Health and Care Professions Council (HCPC) as an Occupational Therapist

Desirable

• The post holder should have a good understanding of the power imbalances inherent in forensic settings and the impact of the restrictions of a prison environment.
• The post holder should have experience assessing complex situations and patients, often with conflicting information that requires analysis.
• Experience of working in a relevant setting, such as a prison, forensic or mental health setting.

Behaviours and Values

Essential

• Ability to engage, inspire and motivate both service users and colleagues.
• Reliable and consistent in approach, demonstrating empathy and an open communication style with all team members and service users.
• Ability to respond professionally to unpredictable situations and environments.
• Ability to reflect on own practice and openness to new learning, challenges and change.

Desirable

• Ability to deal with highly distressing and emotional circumstances or situations.

Skills and abilities

Essential

• Able to carry out Occupational Therapy assessment of patients with complex rehabilitation needs using a range of appropriate assessment tools and models of practice.
• Risk assessment skills for the safe management of complex service users.
• Experienced skills in the use of complex methods of OT assessment

Desirable

• Excellent interpersonal and communication skills (verbal and written).
• Confident IT skills and good working knowledge of Microsoft Office packages.

Security Vetting

Essential

• The application includes evidence of the required years of UK residency to meet prison vetting standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

HMP Ranby

Straight Mile

Retford

DN22 8EU

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Supporting the preparation of labels using the pharmacy computer system, Wellsky, and assisting in the assemble of outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Meet and greet Pharmacy visitors and assist with their requirements.

Assist in the sale of over-the-counter medicines and provide information to customers on symptoms and products

With supervision from a trained member of staff, dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Provide support when required to the stock management. This may include ordering, receiving, checking off stock and loading the robot with stock.

Raise any queries with stock and work with procurement team to resolve stock queries and discrepancies.

Assist with the removal of expired, unwanted and overstocked drugs and inform a senior member of staff.

Assist with the emptying of the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP with supervision.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales. Following successful participation in a Healthcare Assistant course.

Actively participate to minimise waiting times whilst maintaining high level of customer satisfaction.

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Proactively sharing suggestions for ways to improve the way we work and utitlise best practices.

Establish and maintain excellent working relationships and good communications with patients and Trust employees.

Contribute to the teamwork ethic to enable the best possible service and care to patients.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

Person Specification

Qualifications

Essential

• GCSE at Grade C or above in Maths and English

Experience

Essential

• Customer facing counter assistant or front of house role

Desirable

• Previous outpatient pharmacy experience
• Previous hospital pharmacy experience

Skills

Essential

• Healthcare assistant course - sales of over-the-counter medicines.

Desirable

• Dispensing of hospital prescriptions.

Personal Qualities

Essential

• Able to work well in a team
• Able to work well under pressure
• Patient focused
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Outpatient Pharmacy Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

The appointees will form a close working relationship with the practice or services where they are providing primary care services. Work with practice teams support acute and long-term medical conditions management, the achievement of prescribing outcomes for Quality Outcomes Framework ; Directed Enhanced Services ; Local Incentive Schemes and Prescribing Incentive Schemes .

A high degree of flexibility will be required, along with willingness to adapt to fluctuations in practice workload and be adaptable to the day to day demands of a busy general practice or urgent care workload.

Clinical responsibilities:

A good standard of patient medical care

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP surgery consultations and emergencies, telephone / Video / Online consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS or private, paperwork and correspondence in a timely manner

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Recording clear and contemporaneous I.T. based consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions

Prescribing in accordance with locally agreed or national guidelines.

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Take part in the duty doctor rota

To do home visits

From time to time there may be extra duties or responsibilities that may be required of the post-holder. These will be agreed with the Clinical lead, and there will be an expectation that new duties or responsibilities may be part of the role, but that they will be appropriate to the knowledge, skills and experience of the employed GP.

Other responsibilities with the Practice:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

A commitment to life-long learning and audit to ensure evidence-based best practice;

A commitment (when seeing patients) to helping the practice promote safe, high quality care.

Maintain reaccreditation portfolio and undertake annual appraisal.

Contributing to evaluation or audit and clinical standard setting within the organisation;

Attending training, Practice Meetings and events organised by the practice or other agencies, where appropriate.

Responsibility for completing Medical Reports / requests for patient information.

To be professional at all times and maintain a formal dress code.

To maintain a good working relationship with staff, doctors and patients and contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion

Team working

• Understand own role and scope, and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence
• Ensure clear referral mechanisms are in place to meet patient need, if required
• Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team
• Work effectively with others to clearly define values, direction and policies impacting upon care delivery
• Participate in team activities that create opportunities to improve patient care
• Participate in and support local projects as agreed with the practice management team

Utilising information

• Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
• Review and process data using accurate SNOMED codes to ensure easy and accurate retrieval for monitoring and audit processes
• Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition
• Understand the responsibility of self and others regarding the Freedom of Information Act
• Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care

Record keeping and administration

• Make accurate and contemporaneous records of all patient encounters in accordance with practice records protocols and coding protocols
• Accurately label and document patient samples and submit for collection and analysis.
• Maintain skills in using patient appointment system
• Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
• Take the necessary precautions when transmitting information
• An understanding, acceptance and adherence to the need for strict confidentiality

Service improvement:

• Be aware of and, if appropriate, assist in current clinical audit
• Work with colleagues in the team on the development of current and new services and other initiatives
• Deal with requests from patients and clinical staff for health information leaflets

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Engaging with and contributing to issues/processes involving Health & Safety in the workplace

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Safe management of sharps procedures including training, use, storage and disposal

Reporting potential risks identified.

Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures

Identifying and reporting hazards/risks and contributing to control measures.

Adhering to all relevant policies including infection control, cold chain

Contributing to keeping the working area and patient areas tidy and free from hazards.

Using protective equipment and clothing provided and in accordance with the practices policy.

Handling specimens and clinical waste/sharps in accordance with practice policy.

Applying correctly spill control and decontamination policies

Ensuring sufficient supplies of all cleansing and infection control materials.

Attending regular health and safety training.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Flexibility:

This job description is not intended to be an exhaustive description of every duty performed by the post holder, but rather a guide to the type and nature of the duties. In Essex Lodge Surgery, flexibility in the duties undertaken and the hours worked are essential to achieve the objectives of a smooth running practice.

The post holder is required to carry out any duties that fall within the scope of this role, that may reasonably be requested by the Partners or the Practice Manager and that relate to the efficiency and smooth running of the Practice.

The post-holder may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team will not be unreasonably refused.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties
• Experience of working in a healthcare setting
• Knowledge of EMIS web clinical system

Desirable

• Knowledge of databases
• Customer Service Training or formal reception training

Qualifications

Essential

• Eligible to work in General Practice as a GP
• Willing to successfully complete appropriate training for appraisal and remain up to date with the developing GP Appraisal, relicensing and GMC revalidation
• Excellent communication and interpersonal skills
• Ability to work as part of a multi-disciplinary team
• Understanding of the pressures faced by GPs and healthcare teams
• Current registration with the GMC and appropriate representation with a recognised medical defence organisation
• Strong levels of IT proficiency and familiarity with primary care clinical systems (EMIS WEB). Experience in using the Microsoft suite of programmes
• Proven ability to handle a busy and varied primary care case load
• A good understanding of Primary Care contracting requirements
• Understanding of QOF, local and national incentive schemes, prescribing or other initiatives are acted on as required
• Ability to drive and use of a vehicle to carry out home visits
• Able to take a consultative approach to their work, appropriately involving relevant people
• Able to put the needs of the team ahead of individual needs at busy times, periods of increased workloads ,QOF assessment, flu campaigns, sickness absences or unplanned leave etc.
• Flexibility to adapt to different organisational settings
• Organised and efficient in record keeping.

Desirable

• GP with specialist interest
• Willingness to contribute to and participate in a peer support group
• Proven ability to offer support within a clinical team and share learning points in practice meetings
• Competent EMIS Web user

Educator

Essential

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance and service expansion
• To prepare and participate in CQC visit

Desirable

• Excellent communication skills including verbal, written, face to face and active listening skills.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

IT Skills

Essential

• The practice has been a GP training and teaching practice since 1985, having two GP trainers and GP registrars. The practice provides training to physician associate (PA) and medical students from the Queen Mary University of London and also medical students from Kings College London. Training and development are therefore an important part of the practices ethos.

Desirable

• The practice is well advanced in terms of computerisation and fully computerised. The clinical IT system is EMIS Web. It has adopted new AI software such as EMMA and ANIMA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Essex Lodge Surgery

Address

94 Greengate Street

London

E13 0AS

United Kingdom

Employer's website

https://www.essexlodge.com/ (Opens in a new tab)

Job description

Job responsibilities

Core role:

Working as a team member with other health professionals to deliver routine and urgent care for patients including assessment, advice, treatment and onwards referral - whether to other team members or to secondary care. Appointments are delivered by phone or face to face with appointment length variable according to the complexity of the issue. GP advice will always be available.

Training and personal development:

The practice is supportive of relevant personal development and training. In-house training and clinical meetings are provided in some subjects and online training is available for all statutory mandatory training. Attendance at suitable courses is also supported with prior agreement.

The post-holder will develop and maintain a Personal Learning Plan and participate in any training programme implemented by the practice as part of this employment, plus other relevant training as agreed. The post-holder will maintain training as required for ongoing registration and practice in their role.

Additional responsibilities:

All team members are expected to take on some administrative, leadership or managerial duties according to their abilities and expertise, and often their personal interests. These should not be excessive and will not be the main role.

Person Specification

Knowledge, Attributes and Skills

Essential

• Good interpersonal and communication skills.
• Good written skills and clear concise record keeping.
• Understanding of clinical governance issues in primary care.
• Good professional standing.
• Ability to work well in a team, supporting colleagues and seeking advice where necessary.
• Ability to recognises limits of own practice and expertise.

Desirable

• Understanding of general practice funding and reporting. e.g. awareness of QOF and its implications for the practice.
• Knowledge and skills in resource management.
• Comfortable with change in working environment and working practices over time.
• Skills in practical procedures, e.g. phlebotomy.
• Willingness to contribute to colleagues' education.

Experience

Essential

• Advanced clinical practice skills.
• Skilled in management of minor illness and minor injuries.
• Ability to recognise and seek appropriate help with first presentations of more serious illness and medical emergencies.
• Qualified or near-qualified as an independent prescriber.

Desirable

• Experience working in Primary Care.
• Familiarity with EMIS Web and online consulting.
• Experience in managing patients with long term conditions.
• Management of patients with complex needs.
• Experience of Quality Improvement programmes.

Qualifications

Essential

• Full registration with NMC or HCPC (UK).
• Evidence of Advanced Practice Qualifications or near-complete training as Advanced Practitioner.
• Qualified or near-qualified as Independent Prescriber.
• Relevant nursing degree or other primary healthcare professional degree.
• Eligible to work in UK primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Milborne Port Surgery

Address

Gainsborough

Milborne Port

Sherborne

Dorset

DT9 5FH

United Kingdom

Employer's website

https://www.milborneportsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

• Registered Nurse and hold active registration with Nursing and Midwifery Council (NMC)
• Diploma/Degree level qualification relevant to role
• Professional qualification and knowledge of patient assessment, planning, developing and implementing programmes of care
• Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc

Desirable

• Post Graduate qualification at Degree level relevant to role to demonstrate clinical skills

Experience

Essential

• Experience in nursing care, knowledge and expertise acquired through training
• Demonstrate experience of providing nursing care in the healthcare setting

Desirable

• NHS experience or relevant health care organisation

Skills

Essential

• Professional clinical knowledge skills and skills that demonstrate the ability to assess, plan, develop and implement programmes of care
• Ability to apply professional judgement and problem solve
• Able to support learners and clinical supervision of junior staff.
• Able to support mentors in decisions related to students/learners and make judgements regarding competence and fitness to practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

EDGH

Kings Drive

Eastbourne

BN21 2UD

United Kingdom

Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• First level Registered nurse or midwife (with the NMC).
• Relevant educational/ training qualification/certificate/experience
• Mentorship Course

Desirable

• Qualified non-medical prescriber
• Physical assessment / triage accreditation
• BSc or Masters level education or working towards it

Experience

Essential

• Experience at senior band 5 or above working within the area of specialty
• Evidence of clinical leadership of patient clinical care and of collaborative multidisciplinary team working
• Experience of acute sickle cell crisis pain management

Desirable

• Evidence of management of change, leadership and development of services
• Experience of working in an accident and emergency department

Skills

Essential

• Leadership and initiative skills
• Advanced organisational skills and ability to manage multiple projects at various stages of development & organisation
• Demonstrate an ability to integrate nursing knowledge and skills with the clinical aspects of the job
• Good interpersonal and communication skills, verbal and non verbal
• Cannulation, venepuncture skills
• Competence in word/database related PC packages (Excel)

Desirable

• Ability to work autonomously while co-coordinating and liaising with different aspects of a project.
• Competent in EPR/ cerner Millenium

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• A Dental Nurse qualification recognized by the GDC as a route to qualification

Desirable

• Post Certificate Qualification in Conscious Sedation Dental Nursing

Experience

Essential

• Good level of experience working as a qualified Dental Nurse

Desirable

• Previous experience within a hospital or similar setting

Skills

Essential

• Ability to work under pressure and prioritise care
• Ability to monitor the quality of own and others work
• Ability to identify and access the potential risks involved in work activities and processes for self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)