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Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Nurse Educator (Band 6) in Aged Care for a permanent role commencing March 2026
7 month(s) ago
Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Nurse Educator (Band 6) in Aged Care for a permanent role commencing March 2026
7 month(s) ago
Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Nurse Educator (Band 6) in Aged Care for a permanent role commencing March 2026
7 month(s) ago
Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Nurse Educator (Band 6) in Aged Care for a permanent role commencing March 2026
7 month(s) ago
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Modern Matron/Consultant (Band 8) in A&E Emergency for a permanent role commencing January 2026
10 month(s) ago
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Modern Matron/Consultant (Band 8) in A&E Emergency for a permanent role commencing January 2026
10 month(s) ago
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Modern Matron/Consultant (Band 8) in A&E Emergency for a permanent role commencing January 2026
10 month(s) ago
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing
Greater London
Medical Specialist
A UK health service requires a Modern Matron/Consultant (Band 8) in A&E Emergency for a permanent role commencing January 2026
10 month(s) ago
MHSI Hub Navigator - Mental Health & Social Inclusion Hub
Midlands Partnership NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Psychologist
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
16 hour(s) ago
MHSI Hub Navigator - Mental Health & Social Inclusion Hub
Midlands Partnership NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Psychologist
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
16 hour(s) ago
Equality, Diversity and Inclusion Coordinator - Fixed Term
Ashgate Hospicecare
North East England
GBP 27,368 - 30,594 per year
Registered Nurse/RN
Job summary We are looking for an Equality, Diversity and Inclusion Co-ordinator to support the EDI Lead in embedding inclusive behaviours and a culture of b...
15 day(s) ago
Equality, Diversity and Inclusion Coordinator - Fixed Term
Ashgate Hospicecare
North East England
GBP 27,368 - 30,594 per year
Registered Nurse/RN
Job summary We are looking for an Equality, Diversity and Inclusion Co-ordinator to support the EDI Lead in embedding inclusive behaviours and a culture of b...
15 day(s) ago
Equality, Diversity and Inclusion Officer
Herefordshire and Worcestershire Health and Care NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Join our Equality, Diversity and Inclusion (EDI) team and help make a meaningful difference to the experience of our people, patients and communi...
15 day(s) ago
Equality, Diversity and Inclusion Officer
Herefordshire and Worcestershire Health and Care NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Join our Equality, Diversity and Inclusion (EDI) team and help make a meaningful difference to the experience of our people, patients and communi...
15 day(s) ago
Band 4 Social inclusion worker
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Social Worker
Job summary An exciting opportunity has arisen for a Social Inclusion Worker working within Birmingham Early Intervention in Psychosis Service.
23 day(s) ago
Band 4 Social inclusion worker
Birmingham and Solihull Mental Health NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Social Worker
Job summary An exciting opportunity has arisen for a Social Inclusion Worker working within Birmingham Early Intervention in Psychosis Service.
23 day(s) ago
Mental Health Practitioner - Inclusion Health & Homeless Team
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Inclusion Health and Homelessness Mental Health Nurse - Band 6 This is an exciting and rare opportunity to be part of a 1-year pilot providing ca...
28 day(s) ago
Mental Health Practitioner - Inclusion Health & Homeless Team
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Inclusion Health and Homelessness Mental Health Nurse - Band 6 This is an exciting and rare opportunity to be part of a 1-year pilot providing ca...
28 day(s) ago
Head of Support and Advocacy
We Are Survivors
North East England
GBP 0 - 40,000 per year
Support Staff
Job summary This is a key leadership role with responsibility for our growing range of advocacy and practical support services.
13 hour(s) ago
Head of Support and Advocacy
We Are Survivors
North East England
GBP 0 - 40,000 per year
Support Staff
Job summary This is a key leadership role with responsibility for our growing range of advocacy and practical support services.
13 hour(s) ago
Salaried GP
Broseley Medical Practice
North East England
GP/General Practitioner
Job summary We are seeking an enthusiastic and committed 6-session Salaried GP to join our friendly, forward-thinking semi-rural practice.
13 hour(s) ago
Salaried GP
Broseley Medical Practice
North East England
GP/General Practitioner
Job summary We are seeking an enthusiastic and committed 6-session Salaried GP to join our friendly, forward-thinking semi-rural practice.
13 hour(s) ago
Urgent Care Matron
East Berkshire Primary Care
North East England
GBP 55,000 - 60,000 per year
Nurse Manager
Job summary The Matron is a senior clinical leader responsible for providing visible, professional and operational leadership across the Urgent Care Centre,...
13 hour(s) ago
Urgent Care Matron
East Berkshire Primary Care
North East England
GBP 55,000 - 60,000 per year
Nurse Manager
Job summary The Matron is a senior clinical leader responsible for providing visible, professional and operational leadership across the Urgent Care Centre,...
13 hour(s) ago
WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary 30-month term : This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
13 hour(s) ago
WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board
North East England
GBP 32,073 - 39,043 per year
Health Worker
Job summary 30-month term : This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
13 hour(s) ago
Registered Nurse
Aria Care
North East England
GBP 0 - 21 per year
Registered Nurse/RN
Job summary About the Home Claydon House, 8 Wallands Crescent, Lewes, BN7 2QT 49 bedded - Residential, Dementia and Nursing Home CQC Rating Good Rated 9.
13 hour(s) ago
Registered Nurse
Aria Care
North East England
GBP 0 - 21 per year
Registered Nurse/RN
Job summary About the Home Claydon House, 8 Wallands Crescent, Lewes, BN7 2QT 49 bedded - Residential, Dementia and Nursing Home CQC Rating Good Rated 9.
13 hour(s) ago
Site Maintenance Officer
Aria Care
North East England
GBP 0 - 14 per year
Grounds and Maintenance Worker
Job summary About the role Site Maintenance Officer Full Time Hours Required £14.
13 hour(s) ago
Site Maintenance Officer
Aria Care
North East England
GBP 0 - 14 per year
Grounds and Maintenance Worker
Job summary About the role Site Maintenance Officer Full Time Hours Required £14.
13 hour(s) ago
Head Housekeeper
Aria Care
North East England
GBP 0 - 13 per year
Grounds and Maintenance Worker
Job summary About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.
13 hour(s) ago
Head Housekeeper
Aria Care
North East England
GBP 0 - 13 per year
Grounds and Maintenance Worker
Job summary About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.
13 hour(s) ago
Registered Nurse
Aria Care
North East England
GBP 0 - 20 per year
Registered Nurse/RN
Job summary About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.
13 hour(s) ago
Registered Nurse
Aria Care
North East England
GBP 0 - 20 per year
Registered Nurse/RN
Job summary About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.
13 hour(s) ago
Forensic Consultant Psychiatrist
Elysium Healthcare
North East England
Psychiatrist - General
Job summary Are you an experienced psychiatrist ready to lead forensic mental health services?
13 hour(s) ago
Forensic Consultant Psychiatrist
Elysium Healthcare
North East England
Psychiatrist - General
Job summary Are you an experienced psychiatrist ready to lead forensic mental health services?
13 hour(s) ago
CYPMHS Consultant Psychiatrist
Elysium Healthcare
North East England
Psychiatrist - General
Job summary Join Emerald Place Clinic as a Consultant Child and Young People Psychiatrist and deliver, treat and empower young people to live a safe and inde...
13 hour(s) ago
CYPMHS Consultant Psychiatrist
Elysium Healthcare
North East England
Psychiatrist - General
Job summary Join Emerald Place Clinic as a Consultant Child and Young People Psychiatrist and deliver, treat and empower young people to live a safe and inde...
13 hour(s) ago
Head of Learning and Change Workwell - Band 8c
NHS Essex Integrated Care Board
North East England
GBP 79,504 - 91,609 per year
Support Staff
Job summary 3-year term: This post will be offered as a fixed-term contract for candidates from outside the NHS or as a secondment for those employed by an N...
13 hour(s) ago
Head of Learning and Change Workwell - Band 8c
NHS Essex Integrated Care Board
North East England
GBP 79,504 - 91,609 per year
Support Staff
Job summary 3-year term: This post will be offered as a fixed-term contract for candidates from outside the NHS or as a secondment for those employed by an N...
13 hour(s) ago
Reception Team Leader
Sixways
East of England
GBP 15 per year
Admin and Clerical
Job summary The Reception Team Leader will provide leadership and day-to-day management of the Reception and Care Navigation Team, ensuring the delivery of a...
13 hour(s) ago
Reception Team Leader
Sixways
East of England
GBP 15 per year
Admin and Clerical
Job summary The Reception Team Leader will provide leadership and day-to-day management of the Reception and Care Navigation Team, ensuring the delivery of a...
13 hour(s) ago
Care Assistant
Ingleborough Nursing Home
North East England
Support Staff
Job summary About you Strong communication skills and the ability to build trusting relationships.
13 hour(s) ago
Care Assistant
Ingleborough Nursing Home
North East England
Support Staff
Job summary About you Strong communication skills and the ability to build trusting relationships.
13 hour(s) ago
Learning and Change Lead WorkWell - Band 8a
NHS Essex Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Support Staff
Job summary 30-month term: This post is offered as a fixed-term contract for candidates outside the NHS or as a secondment for those employed by an NHS organ...
13 hour(s) ago
Learning and Change Lead WorkWell - Band 8a
NHS Essex Integrated Care Board
North East England
GBP 57,528 - 64,750 per year
Support Staff
Job summary 30-month term: This post is offered as a fixed-term contract for candidates outside the NHS or as a secondment for those employed by an NHS organ...
13 hour(s) ago
Care Assistant
Ingleborough Nursing Home
North East England
Support Staff
Job summary About you Strong communication skills and the ability to build trusting relationships.
13 hour(s) ago
Care Assistant
Ingleborough Nursing Home
North East England
Support Staff
Job summary About you Strong communication skills and the ability to build trusting relationships.
13 hour(s) ago
Patient Support Administrator - General Administrator
Albany House Medical Centre
North East England
GBP 0 - 12 per year
Support Staff
Job summary An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.
14 hour(s) ago
Patient Support Administrator - General Administrator
Albany House Medical Centre
North East England
GBP 0 - 12 per year
Support Staff
Job summary An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.
14 hour(s) ago
Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing View all jobs
Posted 7 month(s) ago
Reference: 700795
Details:
Title: Clinical Nurse Consultant – Aged Care (529733)
Opening Date: 2 March 2026, 11:45am
Closing Date: 1 April 2026, 11:55pm
Position Type: Permanent, Full Time (up to 76 hours per fortnight) Hours may be negotiated with the successful applicant.
Salary: $118,297 – $125,543 per annum 12% Employer Superannuation contribution (in addition to salary) Salary in accordance with Nurses and Midwives (Tasmania State Service) Agreement 2023 Post Graduate Allowance up to 10% (based on qualification type) Remote & Rural Professional Development Allowance: $3,797 per annum 10% Remote Allowance
Salary Packaging Benefits:Up to $9,010 living expenses per FBT year $2,650 meal entertainment per FBT year Additional benefits if eligible
The Position
The Clinical Nurse Consultant – Aged Care is the clinical lead for Lyell House, the Residential Aged Care Facility at West Coast District Hospital.
Key responsibilities include:
- Leading and promoting best practice in aged care nursing and geriatric medicine
- Acting as Infection Control Lead for West Coast District Hospital
- Conducting comprehensive assessments and care planning with residents, families, and multidisciplinary teams
- Providing expert clinical advice and support to staff Supporting quality improvement, risk management, and compliance activities
- Assisting the NUM and DON with documentation, reporting, policy development, and admissions
- Supporting staff education and professional development in collaboration with the Clinical Nurse Educator
- Collaborating with the Activities Coordinator to oversee resident activities
- Applicants must submit a 1–2 page application outlining their experience, skills and knowledge relevant to the Statement of Duties.
Health Service
West Coast District Hospital Lyell House is the Residential Aged Care Facility located within West Coast District Hospital. The service provides safe, high-quality, person-centred care aligned with the Strengthened Aged Care Quality Standards. The Department of Health values Compassion, Accountability, Respect, and Excellence and is committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, and people living with disability.
About Skilled Nursing
Skilled Nursing is a nursing division within Skilled Medical Pty Ltd, a leader in international health and Medical Recruitment placement for short-term and permanent roles.
Skilled Medical is a doctor-led company with 15 years of industry experience, and is an international Medical Recruitment agency that helps qualified medical professionals with their career in Australia, New Zealand, the United Kingdom and Ireland.
With local offices located in Melbourne and London, we provide a personalised service to assist Nurses like yourself in finding their next role within the healthcare industry.
To Apply
By clicking on 'Apply Now' you will register your interest to work. Once your CV/Resume has been received, a Recruitment Consultant will be in touch.
To speak to our Nursing Team directly and discuss this opportunity, please email your enquiry/CV to our enquiries team at [email protected] or call us on 0333 444 2000.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Nurse Consultant - Aged Care - Permanent - Lyell House, West Coast District Hospital – Queenstown, Tasmania
Skilled Nursing View all jobs
Posted 7 month(s) ago
Reference: 700794
Details:
Title: Clinical Nurse Consultant – Aged Care (529733)
Opening Date: 2 March 2026, 11:45am
Closing Date: 1 April 2026, 11:55pm
Position Type: Permanent, Full Time (up to 76 hours per fortnight) Hours may be negotiated with the successful applicant.
Salary: $118,297 – $125,543 per annum 12% Employer Superannuation contribution (in addition to salary) Salary in accordance with Nurses and Midwives (Tasmania State Service) Agreement 2023 Post Graduate Allowance up to 10% (based on qualification type) Remote & Rural Professional Development Allowance: $3,797 per annum 10% Remote Allowance
Salary Packaging Benefits:Up to $9,010 living expenses per FBT year $2,650 meal entertainment per FBT year Additional benefits if eligible
The Position
The Clinical Nurse Consultant – Aged Care is the clinical lead for Lyell House, the Residential Aged Care Facility at West Coast District Hospital.
Key responsibilities include:
- Leading and promoting best practice in aged care nursing and geriatric medicine
- Acting as Infection Control Lead for West Coast District Hospital
- Conducting comprehensive assessments and care planning with residents, families, and multidisciplinary teams
- Providing expert clinical advice and support to staff Supporting quality improvement, risk management, and compliance activities
- Assisting the NUM and DON with documentation, reporting, policy development, and admissions
- Supporting staff education and professional development in collaboration with the Clinical Nurse Educator
- Collaborating with the Activities Coordinator to oversee resident activities
- Applicants must submit a 1–2 page application outlining their experience, skills and knowledge relevant to the Statement of Duties.
Health Service
West Coast District Hospital Lyell House is the Residential Aged Care Facility located within West Coast District Hospital. The service provides safe, high-quality, person-centred care aligned with the Strengthened Aged Care Quality Standards. The Department of Health values Compassion, Accountability, Respect, and Excellence and is committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, and people living with disability.
About Skilled Nursing
Skilled Nursing is a nursing division within Skilled Medical Pty Ltd, a leader in international health and Medical Recruitment placement for short-term and permanent roles.
Skilled Medical is a doctor-led company with 15 years of industry experience, and is an international Medical Recruitment agency that helps qualified medical professionals with their career in Australia, New Zealand, the United Kingdom and Ireland.
With local offices located in Melbourne and London, we provide a personalised service to assist Nurses like yourself in finding their next role within the healthcare industry.
To Apply
By clicking on 'Apply Now' you will register your interest to work. Once your CV/Resume has been received, a Recruitment Consultant will be in touch.
To speak to our Nursing Team directly and discuss this opportunity, please email your enquiry/CV to our enquiries team at [email protected] or call us on 0333 444 2000.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing View all jobs
Posted 10 month(s) ago
Reference: 700758
Details
Are you an experienced, dedicated, passionate ED nurse who wants to lead a team of likeminded staff in beautiful NW Tasmania? If so this is the job for you
The Position
•This permanent, full-time position offers the chance to shape emergency nursing practice while working alongside experienced medical staff in a supportive, collaborative environment. You'll play a key role in ensuring our emergency department operates efficiently while maintaining the highest standards of patient safety and care quality.
• Working with THS means joining Tasmania's largest healthcare employer, where your expertise makes a real difference in your local community. We offer competitive remuneration, comprehensive professional development opportunities, and flexible work arrangements that support work-life balance.
• North West team values diversity, inclusion, and collaboration. We believe that different perspectives strengthen our ability to serve patients from all backgrounds effectively.
Roles/Responsibilities:
• Lead and mentor nursing staff across all emergency department shifts
• Oversee clinical operations and ensure compliance with safety protocols
• Collaborate with multidisciplinary teams to optimise patient outcomes
• Manage staffing schedules and resource allocation
• Drive quality improvement initiatives and evidence-based practice
• Support staff development through coaching and professional growth opportunities
Essential Criteria
• Current registration with AHPRA as a Registered Nurse
• Substantial experience in emergency or acute care nursing
• Proven leadership experience in clinical settings
• Strong communication and interpersonal skills
• Commitment to continuous learning and professional development
• Ability to remain calm and make sound decisions under pressure
About Skilled Nursing
Skilled Nursing is a nursing division within Skilled Medical Pty Ltd, a leader in international health and Medical Recruitment placement for short-term and permanent roles.
Skilled Medical is a doctor-led company with 15 years of industry experience, and is an international Medical Recruitment agency that helps qualified medical professionals with their career in Australia, New Zealand, the United Kingdom and Ireland.
With local offices located in Melbourne and London, we provide a personalised service to assist Nurses like yourself in finding their next role within the healthcare industry.
To Apply
By clicking on 'Apply Now' you will register your interest to work. Once your CV/Resume has been received, a Recruitment Consultant will be in touch.
To speak to our Nursing Team directly and discuss this opportunity, please email your enquiry/CV to our enquiries team at [email protected] or call us on 0333 444 2000.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Permanent - Nurse Unit Manager - Department of Emergency Medicine - Mersey Community Hospital, Tasmania
Skilled Nursing View all jobs
Posted 10 month(s) ago
Reference: 700757
Details
Are you an experienced, dedicated, passionate ED nurse who wants to lead a team of likeminded staff in beautiful NW Tasmania? If so this is the job for you
The Position
•This permanent, full-time position offers the chance to shape emergency nursing practice while working alongside experienced medical staff in a supportive, collaborative environment. You'll play a key role in ensuring our emergency department operates efficiently while maintaining the highest standards of patient safety and care quality.
• Working with THS means joining Tasmania's largest healthcare employer, where your expertise makes a real difference in your local community. We offer competitive remuneration, comprehensive professional development opportunities, and flexible work arrangements that support work-life balance.
• North West team values diversity, inclusion, and collaboration. We believe that different perspectives strengthen our ability to serve patients from all backgrounds effectively.
Roles/Responsibilities:
• Lead and mentor nursing staff across all emergency department shifts
• Oversee clinical operations and ensure compliance with safety protocols
• Collaborate with multidisciplinary teams to optimise patient outcomes
• Manage staffing schedules and resource allocation
• Drive quality improvement initiatives and evidence-based practice
• Support staff development through coaching and professional growth opportunities
Essential Criteria
• Current registration with AHPRA as a Registered Nurse
• Substantial experience in emergency or acute care nursing
• Proven leadership experience in clinical settings
• Strong communication and interpersonal skills
• Commitment to continuous learning and professional development
• Ability to remain calm and make sound decisions under pressure
About Skilled Nursing
Skilled Nursing is a nursing division within Skilled Medical Pty Ltd, a leader in international health and Medical Recruitment placement for short-term and permanent roles.
Skilled Medical is a doctor-led company with 15 years of industry experience, and is an international Medical Recruitment agency that helps qualified medical professionals with their career in Australia, New Zealand, the United Kingdom and Ireland.
With local offices located in Melbourne and London, we provide a personalised service to assist Nurses like yourself in finding their next role within the healthcare industry.
To Apply
By clicking on 'Apply Now' you will register your interest to work. Once your CV/Resume has been received, a Recruitment Consultant will be in touch.
To speak to our Nursing Team directly and discuss this opportunity, please email your enquiry/CV to our enquiries team at [email protected] or call us on 0333 444 2000.
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MHSI Hub Navigator - Mental Health & Social Inclusion Hub
Midlands Partnership NHS Foundation Trust View all jobs
Posted 16 hour(s) ago
Reference: 2380326
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Are you passionate about supporting individuals on their mental health journey? Do you have excellent communication skills and a desire to make a positive impact? If so, we have an exciting opportunity for you to join our dedicated team as anMHSI Hub Navigator.
As a Navigator in our Mental Health and Social Inclusion Hub, you will play a crucial role in assessing mental health referrals primarily through telephone consultations. Using your exceptional judgment and empathy, you will determine the needs, risks, and urgency of response for each individual. By delivering safe and effective services, you will guide them towards the appropriate level of support.
Apply today and become an integral part of our team. Together, let's create a positive impact on mental health and well-being in our community.
Please note shifts cover 24/7, this will involve you working a mix of day and night shifts.
Main duties of the job
- You will be part of a multi-disciplinary team, primarily receiving calls, processing enquiries and facilitating the triage of people referred into the MHSI Hub team.
- Supervise Assistant MHSI Hub Navigators and support MH Practitioners on the MHSI hub to ensure a high quality service is provided.
- Assist individuals with mental health needs to navigate and access specialist health, social care and community services that will support them in their individual recovery journey
- A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
301-SB-26-8319195
Job locations
St Michaels Court
Lichfield
WS13 6EE
United Kingdom
Job description
Job responsibilities
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
Job description Job responsibilities Check out the videos below showcasing why you should grow your career here with us at MPFT: Why Work for Mental Health Services at MPFT - YouTube Development and Progression Within Mental Health Services at MPFT - YouTube
Person Specification
Qualifications
Essential
- oLevel 3 Diploma in Health & Social Care or equivalent and willing to undertake additional qualifications in Health and Social Care
- oPossesses a recognised basic IT qualification (ECDL or equivalent) or can display IT skills to an equivalent level of competence
- oA clear understanding of and commitment to equal opportunities and anti-discriminatory practice
Desirable
- oCustomer Care/Service or Business Administration qualification
Skills and Knowledge
Essential
- oGood written and verbal communications skills.
- oExcellent telephone skills
- oUse of Patient Clinical Systems i.e. RIO.
- oAbility to maintain information in a confidential and secure manner.
- oAbility to work within deadlines and under pressure
Desirable
- oKnowledge of medical terminology
- oAbility to challenge stigma and promote positive images of Mental Health
Experience
Essential
- oAble to work within a Team environment and contribute effectively to Team / Service development.
- oPrevious customer care experience.
- oExperience of working within a health and social care environment with a focus on mental health
- oPrevious experience in a similar role.
Person Specification Qualifications Essential oLevel 3 Diploma in Health & Social Care or equivalent and willing to undertake additional qualifications in Health and Social Care oPossesses a recognised basic IT qualification (ECDL or equivalent) or can display IT skills to an equivalent level of competence oA clear understanding of and commitment to equal opportunities and anti-discriminatory practice Desirable oCustomer Care/Service or Business Administration qualification Skills and Knowledge Essential oGood written and verbal communications skills. oExcellent telephone skills oUse of Patient Clinical Systems i.e. RIO. oAbility to maintain information in a confidential and secure manner. oAbility to work within deadlines and under pressure Desirable oKnowledge of medical terminology oAbility to challenge stigma and promote positive images of Mental Health Experience Essential oAble to work within a Team environment and contribute effectively to Team / Service development. oPrevious customer care experience. oExperience of working within a health and social care environment with a focus on mental health oPrevious experience in a similar role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St Michaels Court
Lichfield
WS13 6EE
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St Michaels Court
Lichfield
WS13 6EE
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
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Equality, Diversity and Inclusion Coordinator - Fixed Term
Ashgate Hospicecare View all jobs
Posted 15 day(s) ago
Reference: 2347657
Job summary
- We are looking for an Equality, Diversity and Inclusion Co-ordinator to support the EDI Lead in embedding inclusive behaviours and a culture of belonging across Ashgate Hospice. Working within the People and Culture team, and alongside Learning and Organisational Development colleagues, you will coordinate agreed EDI learning, engagement, compliance and reporting activity so that staff and volunteers are equipped with the knowledge, resources and confidence to work inclusively. Youll also help us keep in touch with partner organisations who are working towards the same inclusivity goals. This role will suit someone who is highly organised, confident communicating with a range of people, able to maintain accurate records and action logs, and interested in supporting practical EDI activity that makes a meaningful difference.
- Hours: 15 hours per week, 0.4 FTE. We are open to flexible working, and the role may suit short working days.
- Contract length: 18 months fixed-term contract
Main duties of the job
In this role, you will coordinate agreed EDI learning and engagement activities, including planning, administration, promotion, evaluation, action tracking and record keeping. You will help maintain accessible learning materials, SharePoint, Roadmap and learning management system pages so that resources, guidance and training records are accurate and easy to access. You will also support colleagues and volunteers to access EDI learning, identify practical barriers to participation and escalate themes or risks to the EDI Lead. You will support EDI events, awareness days, staff network activity and inclusion campaigns, coordinating logistics, communications, accessibility needs and agreed follow-up actions. You will also support accreditation, audit and compliance activity by maintaining evidence logs, action trackers, submission deadlines and accurate records to inform reporting and continuous improvement.
About us
Ashgate Hospice provides free specialist palliative and end of life care for adults living with life-limiting and incurable illnesses across North Derbyshire. Our care helps people manage symptoms, maintain independence and achieve the best possible quality of life from diagnosis onwards. We also provide practical, emotional and bereavement support to families and those important to our patients. Every year we support more than 2,600 people through our In-Patient Unit, community services, Day Services, outpatient support and bereavement services. At Ashgate Hospice, our values guide everything we do. We are committed to providing compassionate, person-centred care and creating a supportive, inclusive workplace where colleagues can thrive and make a meaningful difference every day.
Details
Date posted
17 September 2026
Pay scheme
Other
Salary
£27,368 to £30,594 a year
Contract
Fixed term
Duration
1 years
Working pattern
Part-time
Reference number
ASH1237200
Job locations
Ashgate Hospice
Ashgate Road
Old Brampton
Chesterfield
S42 7JD
United Kingdom
Job description
Job responsibilities
Please review the attached Job Description and Person Specification for more details about the role. If youd like to learn more, feel free to contact Liz Allam at 01246 568 801 or email [email protected]. Youre also welcome to arrange a visit to the hospice to see what its like to work with us. Applications must be submitted via the Apply Now button on our website. We cannot accept applications sent directly to People Services or the recruiting manager. If you're successful, a DBS check will be part of the pre-employment process, with further details available in the candidate notes. As a healthcare provider, we prioritise safety, so we encourage and recommend all staff to be vaccinated against COVID-19 and have the flu jab, unless exempt. If you need assistance during the recruitment process, our People Services team is available at [email protected] or 01246 568 801. We are committed to a fair and inclusive recruitment process. We offer reasonable adjustments for candidates with disabilities, neurodiverse conditions, or health needs. As part of our Equality, Diversity, and Inclusion goals, we guarantee to shortlist disabled applicants who meet the essential criteria for the role. To support your success, well share interview questions with all will be shortlisted candidates in advance. Additional resources, like the Health Adjustment Passport and Access to Work scheme, are available to support adjustments or needs. For further guidance, you can also reach out to the Disability Employment Service or Reed in Partnership, Chesterfield Office. Our People Services team is happy to help with any questions about adjustments or accessibility.
Job description Job responsibilities Please review the attached Job Description and Person Specification for more details about the role. If youd like to learn more, feel free to contact Liz Allam at 01246 568 801 or email [email protected]. Youre also welcome to arrange a visit to the hospice to see what its like to work with us. Applications must be submitted via the Apply Now button on our website. We cannot accept applications sent directly to People Services or the recruiting manager. If you're successful, a DBS check will be part of the pre-employment process, with further details available in the candidate notes. As a healthcare provider, we prioritise safety, so we encourage and recommend all staff to be vaccinated against COVID-19 and have the flu jab, unless exempt. If you need assistance during the recruitment process, our People Services team is available at [email protected] or 01246 568 801. We are committed to a fair and inclusive recruitment process. We offer reasonable adjustments for candidates with disabilities, neurodiverse conditions, or health needs. As part of our Equality, Diversity, and Inclusion goals, we guarantee to shortlist disabled applicants who meet the essential criteria for the role. To support your success, well share interview questions with all will be shortlisted candidates in advance. Additional resources, like the Health Adjustment Passport and Access to Work scheme, are available to support adjustments or needs. For further guidance, you can also reach out to the Disability Employment Service or Reed in Partnership, Chesterfield Office. Our People Services team is happy to help with any questions about adjustments or accessibility.
Person Specification
Qualifications
Essential
- Level 3 qualification (A level or equivalent) or any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities to carry out the role.
Desirable
- Previous experience in coordination, learning administration, engagement or event planning, preferably within the charity, health, care or voluntary sector.
- Familiarity with hospice care and an understanding of the unique challenges and sensitivities associated with end-of life care.
Person Specification Qualifications Essential Level 3 qualification (A level or equivalent) or any equivalent combination of experience, education, and training that provides the required knowledge, skills, and abilities to carry out the role. Desirable Previous experience in coordination, learning administration, engagement or event planning, preferably within the charity, health, care or voluntary sector. Familiarity with hospice care and an understanding of the unique challenges and sensitivities associated with end-of life care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ashgate Hospicecare
Address
Ashgate Hospice
Ashgate Road
Old Brampton
Chesterfield
S42 7JD
United Kingdom
Employer's website
https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)
Employer details
Employer name
Ashgate Hospicecare
Address
Ashgate Hospice
Ashgate Road
Old Brampton
Chesterfield
S42 7JD
United Kingdom
Employer's website
https://www.ashgatehospicecare.org.uk/ (Opens in a new tab)
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Equality, Diversity and Inclusion Officer
Herefordshire and Worcestershire Health and Care NHS Trust View all jobs
Posted 15 day(s) ago
Reference: 2347539
Job summary
Join our Equality, Diversity and Inclusion (EDI) team and help make a meaningful difference to the experience of our people, patients and communities.We are looking for an organised and enthusiastic Equality, Diversity and Inclusion Officer to support the delivery of our EDI priorities across Herefordshire and Worcestershire Health and Care NHS Trust. This is an exciting opportunity to contribute to initiatives that promote fairness, belonging and inclusion. This role offers an excellent opportunity to grow and develop your skills while working within a supportive and forward-thinking team.Working closely with colleagues, staff networks and senior leaders, you will play a key role in the delivery of projects, coordinating engagement activities, analysing workforce data and contributing to initiatives that improve equity, inclusion and compliance with relevant legislation across the organisation.This role is based at Kings Court 2, Worcester, with travel across Herefordshire and Worcestershire with opportunities for hybrid working. This role is ideal for someone who is passionate about improving staff experience and wants to build a rewarding career in equality, diversity and inclusion within the NHS.
Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.
Interviews are scheduled for 19th October 2026.
Main duties of the job
As an Equality, Diversity and Inclusion Officer, you will support the planning, delivery and monitoring of a wide range of EDI programmes and initiatives.
You will contribute to key workforce EDI priorities through staff network coordination, delivery of engagement activities, organisation of meetings and events, monitoring of project plans and maintenance of action trackers. Working with colleagues across the Trust, you will gather, analyse and present information to track progress, identify trends and support informed decision-making.
The role includes preparing reports, presentations and communication materials, supporting Equality Impact Assessment processes, maintaining accurate records as well as providing project and administrative support to the EDI function.
This is a varied role requiring excellent organisation skills, strong communication skills and the ability to build positive relationships with a wide range of stakeholders.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust
Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year p.a.
Contract
Permanent
Working pattern
Full-time
Reference number
798-8300366
Job locations
Kings Court 2
Charles Hastings Way
Worcester
WR51JR
United Kingdom
Job description
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job description Job responsibilities For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Qualifications
Essential
- Degree or equivalent qualification in a relevant subject area, or equivalent experience.
- GCSE Grade C/4 or above (or equivalent) in English and Mathematics.
Experience
Essential
- Experience of supporting projects, programmes or change initiatives.
- Experience of organising meetings, events, workshops or engagement activities.
- Experience of producing reports, presentations and other business documentation.
- Experience of maintaining action plans, logs, databases or monitoring systems.
- Experience of working with a range of stakeholders, networks and building effective working relationships.
- Experience of analysing and presenting information in an accessible format.
- Experience of using Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
- Experience of working independently and managing competing priorities.
Desirable
- Knowledge of NHS workforce equality standards and reporting requirements
- Awareness of current NHS People agenda priorities.
Skiils & Abilities
Essential
- Ability to gather, analyse and present information clearly.
- Ability to prepare reports, presentations and briefing papers.
- Ability to communicate sensitively about equality, diversity and inclusion issues.
- Strong administrative and organisational skills.
Person Specification Qualifications Essential Degree or equivalent qualification in a relevant subject area, or equivalent experience. GCSE Grade C/4 or above (or equivalent) in English and Mathematics. Experience Essential Experience of supporting projects, programmes or change initiatives. Experience of organising meetings, events, workshops or engagement activities. Experience of producing reports, presentations and other business documentation. Experience of maintaining action plans, logs, databases or monitoring systems. Experience of working with a range of stakeholders, networks and building effective working relationships. Experience of analysing and presenting information in an accessible format. Experience of using Microsoft Office applications including Word, Excel, Outlook and PowerPoint. Experience of working independently and managing competing priorities. Desirable Knowledge of NHS workforce equality standards and reporting requirements Awareness of current NHS People agenda priorities. Skiils & Abilities Essential Ability to gather, analyse and present information clearly. Ability to prepare reports, presentations and briefing papers. Ability to communicate sensitively about equality, diversity and inclusion issues. Strong administrative and organisational skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Kings Court 2
Charles Hastings Way
Worcester
WR51JR
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Kings Court 2
Charles Hastings Way
Worcester
WR51JR
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Band 4 Social inclusion worker
Birmingham and Solihull Mental Health NHS Foundation Trust View all jobs
Posted 23 day(s) ago
Reference: 2330281
Job summary
An exciting opportunity has arisen for a Social Inclusion Worker working within Birmingham Early Intervention in Psychosis Service. The post is based at Finch Road Primary Care Centre. The successful candidate will take a lead in the development and provision of social/therapeutic activities for service users who are under the care of Birmingham Early Intervention in Psychosis Service.
You will work very closely with the Multi Disciplinary Team and have the opportunity to contribute to assessments and interventions, through community activities and social interaction. You will be expected to facilitate and participate in planned and ad hoc group work and individual activities with service users, in addition to this you will be required to motivate and negotiate with service users who may be unwilling to participate in activity and to promote the benefits and outcomes that participation could generate, i.e. social interaction, well-being and independence.
Main duties of the job
Support the Multi-disciplinary Team in engaging service user and parent/carer's involvement with the service.
To take a lead role in the development and provision of social/therapeutic activities for service users.
To provide practical support and social engagement with the service user.
To accompany service users as required to access health and therapeutic activities under the guidance and supervision of the MDT.
Responsible for reporting and recording any changes in the service user's mental/physical/emotional state to the care co-ordinator or senior clinician.
To participate in multi-professional reviews and team meetings.
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
436-8282363
Job locations
Finch Road Primary Care Centre
2 Finch Rd
Birmingham
B29 6NA
United Kingdom
Job description
Job responsibilities
Clinical
To assist the Multi-disciplinary Team in the assessment, planning, implementation and evaluation of the evidence based care required, including health promotion for a named service user/group.
To act as a co-worker under the supervision of the clinical team.
To assist the Multi-disciplinary team in the setting of quality standards, including the monitoring and reviewing in line with current clinical guidance practice and policy.
Responsible for reporting and recording any changes in the service users mental/physical/emotional state to the care co-ordinator or senior clinician.
Working to the direction of the senior practitioners to ensure that the requirements of the care plan are observed, adhered to and implemented.
Support the Multi-discipline team in engaging service user and parent/carers involvement with the service.
To assist the care co-ordinator in the establishment of therapeutic relationships with service users, and the implementation of evidence based therapeutic interventions with appropriate boundaries.
To take a lead role in the development and provision of social/therapeutic activities for service users.
To provide practical support and social engagement of the service user.
To escort service users as required to access health and therapeutic activities under the guidance and supervision of the MDT.
Assist service users in meeting their Activities of Daily Living.
To participate in multi-professional reviews and team meetings.
Perform delegated clinical/non clinical duties without the need for direct supervision.
To deliver Social Inclusion Projects.
Build relationships with the VCS to deliver bespoke packages.
Ensure that achievement goals are measured and driven by the service users care plan.
Professional
Responsible for participation in the Trust appraisal process, that identifies in conjunction with appraiser your own personal development and training needs.
To participate in research, service modernisation, clinical governance and the National Service Framework as appropriate under the guidance of the Team Manager.
To respect and value the different therapeutic approaches within the multi-disciplinary team but ensure that the agreed philosophy approach is adopted and followed.
Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act Trust policy and good practice and Freedom of Information act.
Responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues and other agencies.
Participate in joint working with appropriate experts/agencies.
Education
To assist in the supervision/instruction of students on placement/induction within the clinical area under the guidance and advice of the clinical team.
To attend clinical supervision in accordance with Trust policy.
To attend the BSMHFT induction programme and ongoing team training.
To attend mandatory training and keep abreast of developments.
Organisational
The post holder is responsible for ensuring that they contribute and work towards the service/organisational and team aims and objectives.
The post holder as an individual is required to understand their responsibility for respecting and promoting issues of spirituality, equality diversity and rights in accordance with good practice and legislation.
At all times work in an anti-discriminatory and anti-oppressive manner.
Must attend clinical and business meetings as required by Team manager.
Responsible for taking steps to safeguard your personal safety and welfare in accordance with the trust Lone Worker policy and the provisions of the Health and Safety at Work Act 1974.
Responsible for reading, understanding and complying with all relevant trust and statutory policies and procedures.
Communication
The post holder is responsible for ensuring accurate and timely electronic records are kept which comply with the Trust policy reporting on any issues as appropriate.
The post holder is responsible for ensuring they comply with current good practice in informing/updating all members of the multi-disciplinary team, their colleagues, service users and appropriate others of changes involving current care plans, progress, mental state and psychosocial factors in line with best practice.
The post holder is responsible for ensuring that they clearly communicate with service users and carers, actively listen to establish an understanding of the needs of the service user and their carers, enabling them to make informed decisions about their care.
For maintaining efficient recording of visits to service users on RiO for audit and statistical purposes.
Responsible for maintaining appropriate communication with other teams, to service users, inpatient units.
Responsible for handing over work completed in handover meeting.
Responsible for effective high standards of patient care under the direction of the Multi-Disciplinary Team within the scope of the post.
Managerial
To work within a framework commensurate with their level of knowledge and competence and to act accordingly within their sphere of responsibility.
To manage own activity and workload delegated, ensuring work carried out is handed over to the team.
Responsible for seeking assistance as and when required.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.
Job description
Job responsibilities
Clinical
To assist the Multi-disciplinary Team in the assessment, planning, implementation and evaluation of the evidence based care required, including health promotion for a named service user/group.
To act as a co-worker under the supervision of the clinical team.
To assist the Multi-disciplinary team in the setting of quality standards, including the monitoring and reviewing in line with current clinical guidance practice and policy.
Responsible for reporting and recording any changes in the service users mental/physical/emotional state to the care co-ordinator or senior clinician.
Working to the direction of the senior practitioners to ensure that the requirements of the care plan are observed, adhered to and implemented.
Support the Multi-discipline team in engaging service user and parent/carers involvement with the service.
To assist the care co-ordinator in the establishment of therapeutic relationships with service users, and the implementation of evidence based therapeutic interventions with appropriate boundaries.
To take a lead role in the development and provision of social/therapeutic activities for service users.
To provide practical support and social engagement of the service user.
To escort service users as required to access health and therapeutic activities under the guidance and supervision of the MDT.
Assist service users in meeting their Activities of Daily Living.
To participate in multi-professional reviews and team meetings.
Perform delegated clinical/non clinical duties without the need for direct supervision.
To deliver Social Inclusion Projects.
Build relationships with the VCS to deliver bespoke packages.
Ensure that achievement goals are measured and driven by the service users care plan.
Professional
Responsible for participation in the Trust appraisal process, that identifies in conjunction with appraiser your own personal development and training needs.
To participate in research, service modernisation, clinical governance and the National Service Framework as appropriate under the guidance of the Team Manager.
To respect and value the different therapeutic approaches within the multi-disciplinary team but ensure that the agreed philosophy approach is adopted and followed.
Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act Trust policy and good practice and Freedom of Information act.
Responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues and other agencies.
Participate in joint working with appropriate experts/agencies.
Education
To assist in the supervision/instruction of students on placement/induction within the clinical area under the guidance and advice of the clinical team.
To attend clinical supervision in accordance with Trust policy.
To attend the BSMHFT induction programme and ongoing team training.
To attend mandatory training and keep abreast of developments.
Organisational
The post holder is responsible for ensuring that they contribute and work towards the service/organisational and team aims and objectives.
The post holder as an individual is required to understand their responsibility for respecting and promoting issues of spirituality, equality diversity and rights in accordance with good practice and legislation.
At all times work in an anti-discriminatory and anti-oppressive manner.
Must attend clinical and business meetings as required by Team manager.
Responsible for taking steps to safeguard your personal safety and welfare in accordance with the trust Lone Worker policy and the provisions of the Health and Safety at Work Act 1974.
Responsible for reading, understanding and complying with all relevant trust and statutory policies and procedures.
Communication
The post holder is responsible for ensuring accurate and timely electronic records are kept which comply with the Trust policy reporting on any issues as appropriate.
The post holder is responsible for ensuring they comply with current good practice in informing/updating all members of the multi-disciplinary team, their colleagues, service users and appropriate others of changes involving current care plans, progress, mental state and psychosocial factors in line with best practice.
The post holder is responsible for ensuring that they clearly communicate with service users and carers, actively listen to establish an understanding of the needs of the service user and their carers, enabling them to make informed decisions about their care.
For maintaining efficient recording of visits to service users on RiO for audit and statistical purposes.
Responsible for maintaining appropriate communication with other teams, to service users, inpatient units.
Responsible for handing over work completed in handover meeting.
Responsible for effective high standards of patient care under the direction of the Multi-Disciplinary Team within the scope of the post.
Managerial
To work within a framework commensurate with their level of knowledge and competence and to act accordingly within their sphere of responsibility.
To manage own activity and workload delegated, ensuring work carried out is handed over to the team.
Responsible for seeking assistance as and when required.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.
Person Specification
Essential
Essential
- NVQ level 2 to 3 or equivalent - GCSE A-C, Intermediate GNVQ, BTEC first certificate, A level, AVCE, BTEC National, Certificate/Diploma, Vocational A-Levels. An ONC (Ordinary National Certificate) and OND (Ordinary National Diploma).
Desirable
- Experience of working with young people and adults from diverse cultural backgrounds.
Essential/desirable
Essential
- Experience of working with young people and adults from diverse cultural backgrounds.
- NVQ level 2 to 3 or equivalent - GCSE A-C, Intermediate GNVQ, BTEC first certificate, A level, AVCE, BTEC National, Certificate/Diploma, Vocational A-Levels. An ONC (Ordinary National Certificate) and OND (Ordinary National Diploma).
- A genuine desire to support young people and adults experiencing a First episode of psychosis in their social recovery.
Desirable
- An understanding of First episode psychosis and how this might impact on an individual's recovery.
- An understanding of why Social inclusion interventions are key in the process of recovery for an individual experiencing a First episode of psychosis.
Person Specification
Essential
Essential
- NVQ level 2 to 3 or equivalent - GCSE A-C, Intermediate GNVQ, BTEC first certificate, A level, AVCE, BTEC National, Certificate/Diploma, Vocational A-Levels. An ONC (Ordinary National Certificate) and OND (Ordinary National Diploma).
Desirable
- Experience of working with young people and adults from diverse cultural backgrounds.
Essential/desirable
Essential
- Experience of working with young people and adults from diverse cultural backgrounds.
- NVQ level 2 to 3 or equivalent - GCSE A-C, Intermediate GNVQ, BTEC first certificate, A level, AVCE, BTEC National, Certificate/Diploma, Vocational A-Levels. An ONC (Ordinary National Certificate) and OND (Ordinary National Diploma).
- A genuine desire to support young people and adults experiencing a First episode of psychosis in their social recovery.
Desirable
- An understanding of First episode psychosis and how this might impact on an individual's recovery.
- An understanding of why Social inclusion interventions are key in the process of recovery for an individual experiencing a First episode of psychosis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Primary Care Centre
2 Finch Rd
Birmingham
B29 6NA
United Kingdom
Employer's website
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Finch Road Primary Care Centre
2 Finch Rd
Birmingham
B29 6NA
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Mental Health Practitioner - Inclusion Health & Homeless Team
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 28 day(s) ago
Reference: 2321741
Job summary
Inclusion Health and Homelessness Mental Health Nurse - Band 6
This is an exciting and rare opportunity to be part of a 1-year pilot providing care to people experiencing homelessness in South Norfolk & Broadland.
The role will be part of the Inclusion Health and Homelessness Team (IHHT) working alongside South Norfolk and Broadland District Council.
We are looking for a creative, innovative practitioner with excellent interpersonal skills. You will be supporting people who are often unable to access mainstream services and require a flexible, proactive, and holistic approach in order to overcome these barriers.
Training and support will be provided as part of the role. Please do not hesitate to contact the team for more information.
Main duties of the job
The Inclusion Health and Homelessness Adult Mental Health Team are looking to employ an enthusiastic and motivated Band 6 Mental Health Nurse - this is asplit post with 2 days of initial assessments with City CMHT at and 3 days outreach work with the Inclusion Health and Homeless team.
Are you passionate about promoting recovery and do you hold the values and beliefs in line with the 'Recovery' model and ways of working within mental health and with the most vulnerable and at risk?
Our Team and Service is committed to supporting you in developing as part of this unique pilot project with South Norfolk and Broadland District.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year gross per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
246-CEN8062321-B
Job locations
City Anchorage
Julian Hospital
Norwich
NR2 3TD
United Kingdom
Job description
Job responsibilities
The successful candidates will hold a current Professional qualification as a Registered Nurse with an appetite for creative thinking in the face of challenges, a mind prepared for early adoption of change and innovation. If this is you and you have a passion for mental health and the energy to want to work in Inclusion health and homelessness Mental Health Recovery Team then your seat is ready for you with us.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Job description
Job responsibilities
The successful candidates will hold a current Professional qualification as a Registered Nurse with an appetite for creative thinking in the face of challenges, a mind prepared for early adoption of change and innovation. If this is you and you have a passion for mental health and the energy to want to work in Inclusion health and homelessness Mental Health Recovery Team then your seat is ready for you with us.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Please visit our Facebook and Twitter page @NSFTjobs
* Previous applicants need not apply *
Person Specification
Qualification
Essential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or equivalent
- Ongoing professional development working towards degree level
- Practice Assessor and Practice Supervisor training (NMC registrants) or Practice Educator (AHP & Social Worker Registrants)
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
Skills
Essential
- Competent assessment skills
Desirable
- Able to time manage and reflect on clinical practice
Person Specification
Qualification
Essential
- Nursing degree or equivalent, Dip OT, Clinical Psychology or equivalent
- Ongoing professional development working towards degree level
- Practice Assessor and Practice Supervisor training (NMC registrants) or Practice Educator (AHP & Social Worker Registrants)
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrate effective risk assessment and risk management experience
Skills
Essential
- Competent assessment skills
Desirable
- Able to time manage and reflect on clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
City Anchorage
Julian Hospital
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
City Anchorage
Julian Hospital
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
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Posted 13 hour(s) ago
Reference: 2380680
Job summary
This is a key leadership role with responsibility for our growing range of advocacy and practical support services. Youll primarily lead services, including our ISVA provision, community activities, support for loved ones, through-the-gate work, and complex support, ensuring they are well-led, connected, and responsive to what survivors actually need.
Working closely with our Service Director, Operations Director and wider Executive Team, youll help turn organisational strategy into good day-to-day practice. Youll support managers and senior practitioners, oversee service performance and quality, and ensure we meet our commitments to survivors, commissioners and partners. Youll also have an important role in safeguarding, reporting, service development and ensuring our trauma-informed and survivor-centred approach is reflected consistently across our work.
Were looking for someone who understands that advocacy is about more than navigating systems. It can mean helping someone access practical support, ensuring their voice is heard, connecting them with services around them, or simply making sure they dont fall through the cracks. Youll need experience in leading services or clinical provision, alongside an understanding of how to support adults and/or young people who may be experiencing vulnerability. Just as importantly, youll need to be comfortable building relationships with people with lived experience and bringing their voices into the development of services.
Main duties of the job
Support the Service Director, Operations Director and Executive Team with the successful delivery of all support and advocacy services, meeting contractual obligations and associated KPIs.
Proactively build and maintain a highly influential role as a key senior member of the Management Team.
Operational governance responsibility for the organisations trauma-informed / survivor-centric model and pathway, including those aligned to the NHS (locally, regionally and nationally) and IAPT pathways.
Deliver quality assured trauma-informed / survivor-centric services, in line with the organisations model and pathways.
Operational leadership of the accurate record keeping of all We are Survivors clients and interventions.
Design and develop accurate auditing and reporting to Executive Leadership and stakeholders on service performance and operations, including safeguarding.
Attend / Chair internal meetings in line with organisational requirements for delivery teams.
Engage with and attend relevant external meetings engage, influence and input accordingly.
Keep informed of changes in policy at local and national levels.
Maintain professional registration, membership and undertake compliance as required, including CPD, etc.
Undertake specific tasks as directed by a member of the Executive Team.
About us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have A society where NO male survivor is left behind
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£40,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0220-26-0023
Job locations
Unit 9 Brewery Yard
Deva City Office Park
Salford
M3 7BB
United Kingdom
Job description
Job responsibilities
To lead the provision of the most effective and efficient We Are Survivors services in all environments that not only meet the needs of the clients but aid the organisation in making the vision of ensuring no male survivor is left behind a reality.
Job description
Job responsibilities
To lead the provision of the most effective and efficient We Are Survivors services in all environments that not only meet the needs of the clients but aid the organisation in making the vision of ensuring no male survivor is left behind a reality.
Person Specification
Skills
Essential
- Ability to prioritise own workload.
- Ability to manage competing priorities to meet deadlines.
- Good numerical, written, verbal and interpersonal communication skills.
- Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system.
- Ability to engage with and develop relationships with those with lived experience
Desirable
- Public Speaking.
- Chairing.
Values
Essential
- Ability to hold and demonstrate in your conduct the adherence to the organisational values of Transparency, Integrity, Understanding and Responsiveness.
- A commitment to respecting diversity, inclusion and anti-oppressive practice.
Qualifications
Essential
- BACP, NCS, UKCP, HCPC (or similar).
- Diploma in Counselling / Psychotherapy (or equivalent).
Desirable
- BACP Accreditation (or similar).
- Masters Degree in counselling, psychotherapy or Social Work (or equivalent).
- Certificate / Diploma in EMDR.
- A2030-02
- PG Cert / Diploma in CBT.
- Project Management qualification.
Experience
Essential
- Experience of holding a Clinical Management / Service Management role (or equivalent).
- Knowledge and experience of working within Health & Safety guidelines, processes and legislation.
- Demonstrable experience of working in spaces where lived experience is expected to participate
- Experience of delivering on an organisational strategy.
- Experience of providing 1:1 support or advocacy to adults and/or young people with vulnerabilities.
- Experience of processing data at a strict confidentiality level.
Desirable
- Knowledge of Health & Safety legislation.
- Experience of coaching or mentoring.
- Experience of working within the Criminal Justice System.
- Experience of working within a highly confidential setting, adhering to information governance.
- Understanding of issues relating to sexual harms, particularly those relating to boys and men.
- Experience of working within the voluntary, community or social enterprise (VCSE) sector.
Person Specification
Skills
Essential
- Ability to prioritise own workload.
- Ability to manage competing priorities to meet deadlines.
- Good numerical, written, verbal and interpersonal communication skills.
- Proficient in the use of Microsoft Office Suite, or equivalent, and electronic database system.
- Ability to engage with and develop relationships with those with lived experience
Desirable
- Public Speaking.
- Chairing.
Values
Essential
- Ability to hold and demonstrate in your conduct the adherence to the organisational values of Transparency, Integrity, Understanding and Responsiveness.
- A commitment to respecting diversity, inclusion and anti-oppressive practice.
Qualifications
Essential
- BACP, NCS, UKCP, HCPC (or similar).
- Diploma in Counselling / Psychotherapy (or equivalent).
Desirable
- BACP Accreditation (or similar).
- Masters Degree in counselling, psychotherapy or Social Work (or equivalent).
- Certificate / Diploma in EMDR.
- A2030-02
- PG Cert / Diploma in CBT.
- Project Management qualification.
Experience
Essential
- Experience of holding a Clinical Management / Service Management role (or equivalent).
- Knowledge and experience of working within Health & Safety guidelines, processes and legislation.
- Demonstrable experience of working in spaces where lived experience is expected to participate
- Experience of delivering on an organisational strategy.
- Experience of providing 1:1 support or advocacy to adults and/or young people with vulnerabilities.
- Experience of processing data at a strict confidentiality level.
Desirable
- Knowledge of Health & Safety legislation.
- Experience of coaching or mentoring.
- Experience of working within the Criminal Justice System.
- Experience of working within a highly confidential setting, adhering to information governance.
- Understanding of issues relating to sexual harms, particularly those relating to boys and men.
- Experience of working within the voluntary, community or social enterprise (VCSE) sector.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
We Are Survivors
Address
Unit 9 Brewery Yard
Deva City Office Park
Salford
M3 7BB
United Kingdom
Employer's website
https://www.wearesurvivors.org.uk (Opens in a new tab)
Employer details
Employer name
We Are Survivors
Address
Unit 9 Brewery Yard
Deva City Office Park
Salford
M3 7BB
United Kingdom
Employer's website
https://www.wearesurvivors.org.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 13 hour(s) ago
Reference: 2380678
Job summary
We are seeking an enthusiastic and committed 6-session Salaried GP to join our friendly, forward-thinking semi-rural practice. This is an excellent opportunity to work in a supportive environment that values worklife balance, clinical autonomy, and high-quality patient care.
Main duties of the job
Provide General Medical Service in accordance with the GMS contract.
Conducting face-to-face surgery consultations, telephone consultations, triage calls, home visits, and responding to clinical queries.
Assessing, diagnosing, and managing patients presenting with undifferentiated and undiagnosed conditions.
Reviewing, authorising, and signing repeat prescriptions, while dealing with associated queries, correspondence, and administrative tasks.
Developing patient-centred care plans in partnership with patients and carers where appropriate.
Supporting the management of chronic disease conditions in line with Practice protocols and national guidance. Referring patients for further investigation, specialist opinion, or intervention when clinically indicated.
Maintaining accurate, clear, and contemporaneous clinical records in accordance with Practice and GMC standards.
Completing clinically related administrative duties required to support effective service delivery.
Participating in the teaching, supervision, and support of medical students and GP trainees where required.
About us
We are a friendly, well-established practice with a stable and experienced team of GPs, nurses, ARRS clinicians, and dedicated administrative staff who genuinely enjoy working together.
We actively support one another, share clinical discussions openly, and value regular opportunities to connect as colleagues. Our positive team culture creates a supportive and rewarding working environment.
With a strong sense of community and continuity of care, we are proud of the relationships we build with our patients. They know us, trust us, and value the thoughtful, personalised care we provide.
We are also an established teaching practice, committed to supporting and developing the next generation of clinicians.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1638-26-0002
Job locations
Bridgnorth Road
Broseley
Shropshire
TF12 5EL
United Kingdom
Job description
Job responsibilities
The post-holder will provide high-quality, patient-centred General Medical Services in accordance with the GMS contract. The role includes the management of acute and chronic conditions, preventative care, and health promotion, while working as part of a multidisciplinary primary care team to deliver safe and effective services to the practice population.
Main Duties of the Post
Provide General Medical Services in line with the GMS contract
Undertake face-to-face, telephone, and online consultations
Diagnose and manage patients presenting with acute and chronic conditions
Prescribe safely and appropriately in accordance with local and national guidelines
Process and action laboratory results, correspondence, and referrals
Maintain accurate and contemporaneous clinical records
Participate in practice meetings, audits, clinical governance, and quality improvement activities
Work collaboratively within the multidisciplinary team to support service delivery
Contribute to the teaching, training, and supervision of GP registrars, students, and other learners where appropriate
Professional Responsibilities
Maintain full registration with the General Medical Council and inclusion on the GP Performers List
Work in accordance with the principles of Good Medical Practice
Participate in annual appraisal and revalidation
Ensure compliance with safeguarding, infection control, and health and safety procedures
Working Relationships
The post-holder will work closely with GP Partners, salaried GPs, nursing staff, allied health professionals, and administrative teams to support the delivery of high-quality patient care.
Confidentiality
The post-holder must maintain strict confidentiality in line with GDPR and NHS Wales policies.
Equality and Diversity
The post-holder will support the practices commitment to equality, diversity, and inclusion.
Job description
Job responsibilities
The post-holder will provide high-quality, patient-centred General Medical Services in accordance with the GMS contract. The role includes the management of acute and chronic conditions, preventative care, and health promotion, while working as part of a multidisciplinary primary care team to deliver safe and effective services to the practice population.
Main Duties of the Post
Provide General Medical Services in line with the GMS contract
Undertake face-to-face, telephone, and online consultations
Diagnose and manage patients presenting with acute and chronic conditions
Prescribe safely and appropriately in accordance with local and national guidelines
Process and action laboratory results, correspondence, and referrals
Maintain accurate and contemporaneous clinical records
Participate in practice meetings, audits, clinical governance, and quality improvement activities
Work collaboratively within the multidisciplinary team to support service delivery
Contribute to the teaching, training, and supervision of GP registrars, students, and other learners where appropriate
Professional Responsibilities
Maintain full registration with the General Medical Council and inclusion on the GP Performers List
Work in accordance with the principles of Good Medical Practice
Participate in annual appraisal and revalidation
Ensure compliance with safeguarding, infection control, and health and safety procedures
Working Relationships
The post-holder will work closely with GP Partners, salaried GPs, nursing staff, allied health professionals, and administrative teams to support the delivery of high-quality patient care.
Confidentiality
The post-holder must maintain strict confidentiality in line with GDPR and NHS Wales policies.
Equality and Diversity
The post-holder will support the practices commitment to equality, diversity, and inclusion.
Person Specification
Experience
Essential
- Good understanding and experience of chronic disease management, and primary prevention and screening services.
- Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date.
- Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- Commitment to life-long learning and audit to ensure evidence-based best practice.
- Excellent interpersonal and communication skills in a confidential manner.
Qualifications
Essential
- Fully qualified GP with GMC registration
- Annual appraisal and revalidation (when appropriate)
- Be on the NHSE medical performers list
Person Specification
Experience
Essential
- Good understanding and experience of chronic disease management, and primary prevention and screening services.
- Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date.
- Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
- Commitment to life-long learning and audit to ensure evidence-based best practice.
- Excellent interpersonal and communication skills in a confidential manner.
Qualifications
Essential
- Fully qualified GP with GMC registration
- Annual appraisal and revalidation (when appropriate)
- Be on the NHSE medical performers list
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Broseley Medical Practice
Address
Bridgnorth Road
Broseley
Shropshire
TF12 5EL
United Kingdom
Employer's website
https://www.broseleymedicalpractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Broseley Medical Practice
Address
Bridgnorth Road
Broseley
Shropshire
TF12 5EL
United Kingdom
Employer's website
https://www.broseleymedicalpractice.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 13 hour(s) ago
Reference: 2380675
Job summary
The Matron is a senior clinical leader responsible for providing visible, professional and operational leadership across the Urgent Care Centre, ensuring the delivery of safe, effective, high-quality and person-centred care. The post holder will lead on patient safety, clinical governance, quality improvement and workforce development, promoting a culture of excellence, accountability and continuous learning.
Working collaboratively with clinical, operational and corporate colleagues, the Matron will ensure that quality, patient experience and regulatory compliance remain at the heart of service delivery. They will oversee clinical standards, risk management, service improvement initiatives and quality assurance processes, whilst supporting and developing multidisciplinary teams to achieve outstanding patient outcomes.
As a role model for compassionate leadership and professional practice, the Matron will champion evidence-based care, innovation and service transformation, fostering an environment where staff are empowered to deliver the highest standards of care and contribute to the ongoing improvement of urgent care services.
Main duties of the job
As Matron, you will be a highly visible clinical leader responsible for promoting excellence in patient care, professional standards and service delivery. Working collaboratively with clinical, operational and corporate colleagues, you will ensure that quality, safety and patient experience remain at the centre of service delivery.
About us
EBPC is a well-respected enabler of high-quality NHS services. Established in 1997 as an out of hours GP service, we have now grown significantly and deliver a full range of services, 24/7, to support 111, Primary Care Networks, Integrated Care Systems, Acute and Community NHS Trusts. We are incredibly excited to now be embarking on the next stage of our development as we move into an ever-expanding digital space, running alongside our core business.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£55,000 to £60,000 a year Plus £7,000 per annum on-call
Contract
Permanent
Working pattern
Full-time
Reference number
B0322-26-0019
Job locations
Headquarters (HQ)
Inspired
Easthampstead Road
Bracknell
Berkshire
RG12 1YQ
United Kingdom
3 Priors Close
SLOUGH
SL1 2BQ
United Kingdom
St. Marks MIU
112 St. Marks Road
MAIDENHEAD
Berkshire
SL6 6DU
United Kingdom
Job description
Job responsibilities
You will
Provide strategic and operational nursing leadership across the Urgent Care Centre, ensuring the delivery of safe, effective, responsive and compassionate care.
Lead quality improvement, clinical assurance and patient safety initiatives, embedding a culture of continuous learning and improvement.
Promote and maintain high standards of professional nursing practice, ensuring compliance with NMC/HCPC standards, organisational policies and national guidance.
Lead on clinical governance activities, including incident management, risk reduction, audits, complaints, patient feedback, safeguarding and regulatory compliance.
Monitor and improve quality metrics, clinical outcomes and patient experience, using data and evidence to drive service improvements.
Act as a visible and accessible leader, providing professional support, supervision and guidance to multidisciplinary team members.
Foster a culture of compassionate, person-centred care that prioritises dignity, respect, inclusion and patient involvement.
Support workforce development through coaching, mentoring and succession planning, enabling colleagues to achieve their full potential.
Develop and empower leaders at all levels, promoting accountability, innovation and professional excellence.
Work in partnership with medical, operational and corporate teams to ensure effective service delivery, workforce planning and achievement of organisational objectives.
Ensure effective management of clinical risk, infection prevention and control, medicines management and safeguarding responsibilities within the service.
Lead preparations for, and maintain compliance with, Care Quality Commission (CQC) standards and other regulatory requirements.
Champion evidence-based practice, innovation and service transformation to improve patient outcomes and operational effectiveness.
Contribute to organisational strategy and the development of services that meet the changing needs of patients and the local health system.
Participate in the senior on-call rota, providing out-of-hours leadership, decision-making and escalation support to ensure safe and effective service delivery.
Accountability
The Matron is accountable for maintaining high standards of clinical care, patient safety, workforce performance and governance within the Urgent Care Centre, ensuring services are delivered in line with organisational values, regulatory requirements and best practice standards.
Other Requirements
Ability to work in a fasted paced environment with priorities changing frequently.
Positively always represent EBPC.
High standards must be maintained in all dealings with managers, doctors, nurses, staff and non EBPC personnel to ensure that a professional image of EBPC is always preserved.
You are required to deal with any real or potential safety hazards. Where doubt exists, the On Call Duty Manager is to be informed.
EBPC maintains a no smoking policy on premises and grounds.
Demonstrate flexibility and adaptability in responding to changing priorities and demands.
Build and maintain positive, collaborative, and mutually supportive working relationships with all EBPC staff.
Foster an inclusive workplace by respecting and valuing diversity in all interactions
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Actively reporting of health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
Undertaking periodic infection control training (minimum annually).
Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate clearly and effectively with team members to support collaboration and efficiency.
Communicate sensitively and professionally with patients and carers.
Recognise and respond appropriately to individual communication needs, including alternative methods where required.
Contribution to the Implementation of Services
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
General Data Protection Regulation (GDPR)
All members of staff are bound by the requirements of the General Data Protection Regulation 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.
Please note this job description may be subject to change at times due to the needs of the business.
Job description
Job responsibilities
You will
Provide strategic and operational nursing leadership across the Urgent Care Centre, ensuring the delivery of safe, effective, responsive and compassionate care.
Lead quality improvement, clinical assurance and patient safety initiatives, embedding a culture of continuous learning and improvement.
Promote and maintain high standards of professional nursing practice, ensuring compliance with NMC/HCPC standards, organisational policies and national guidance.
Lead on clinical governance activities, including incident management, risk reduction, audits, complaints, patient feedback, safeguarding and regulatory compliance.
Monitor and improve quality metrics, clinical outcomes and patient experience, using data and evidence to drive service improvements.
Act as a visible and accessible leader, providing professional support, supervision and guidance to multidisciplinary team members.
Foster a culture of compassionate, person-centred care that prioritises dignity, respect, inclusion and patient involvement.
Support workforce development through coaching, mentoring and succession planning, enabling colleagues to achieve their full potential.
Develop and empower leaders at all levels, promoting accountability, innovation and professional excellence.
Work in partnership with medical, operational and corporate teams to ensure effective service delivery, workforce planning and achievement of organisational objectives.
Ensure effective management of clinical risk, infection prevention and control, medicines management and safeguarding responsibilities within the service.
Lead preparations for, and maintain compliance with, Care Quality Commission (CQC) standards and other regulatory requirements.
Champion evidence-based practice, innovation and service transformation to improve patient outcomes and operational effectiveness.
Contribute to organisational strategy and the development of services that meet the changing needs of patients and the local health system.
Participate in the senior on-call rota, providing out-of-hours leadership, decision-making and escalation support to ensure safe and effective service delivery.
Accountability
The Matron is accountable for maintaining high standards of clinical care, patient safety, workforce performance and governance within the Urgent Care Centre, ensuring services are delivered in line with organisational values, regulatory requirements and best practice standards.
Other Requirements
Ability to work in a fasted paced environment with priorities changing frequently.
Positively always represent EBPC.
High standards must be maintained in all dealings with managers, doctors, nurses, staff and non EBPC personnel to ensure that a professional image of EBPC is always preserved.
You are required to deal with any real or potential safety hazards. Where doubt exists, the On Call Duty Manager is to be informed.
EBPC maintains a no smoking policy on premises and grounds.
Demonstrate flexibility and adaptability in responding to changing priorities and demands.
Build and maintain positive, collaborative, and mutually supportive working relationships with all EBPC staff.
Foster an inclusive workplace by respecting and valuing diversity in all interactions
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Actively reporting of health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
Undertaking periodic infection control training (minimum annually).
Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate clearly and effectively with team members to support collaboration and efficiency.
Communicate sensitively and professionally with patients and carers.
Recognise and respond appropriately to individual communication needs, including alternative methods where required.
Contribution to the Implementation of Services
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
General Data Protection Regulation (GDPR)
All members of staff are bound by the requirements of the General Data Protection Regulation 2018 and any breaches of the Act or of the confidential nature of the work of this post could lead to dismissal.
Please note this job description may be subject to change at times due to the needs of the business.
Person Specification
Qualifications
Essential
- Registered Nurse/Paramedic with NMC/HCPC Registration
- Post-registration Advanced Clinical Study
- Evidence of continuing professional development
Desirable
- Study at Masters level
- Leadership/Management experience
Other
Essential
- Meet requirements of the Job description
Knowledge & Skills
Essential
- Evidence of undertaking audit and developing action plans
- Excellent communication skills
- Able to communicate highly complex information and situations including where there are barriers to understanding
- Ability to lead and participate in the integration of multi-agency services
- Able to analyse and use information to inform practice and service needs
- Demonstrates motivation, reliability and commitment to teamworking
Desirable
- Proven ability to identify, develop and implement risk management and clinical governance systems at an expert level
Experience
Essential
- Substantial post-registration experience
- Experience of working in primary or community health setting
- Demonstrate an in-depth knowledge and experience of clinical examination, history taking, pharmacology, pathophysiology, etc
- Minor Injury and Minor Illness competent
- V300 Prescriber
- Experience of instigating and interpreting investigations and initiating appropriate plans of care for patients
Special Requirements
Essential
- Ability to maintain confidentiality and handle sensitive information appropriately
- Reliable and flexible
- Full Driving licence and able to travel as required to sites across East Berkshire
Person Specification
Qualifications
Essential
- Registered Nurse/Paramedic with NMC/HCPC Registration
- Post-registration Advanced Clinical Study
- Evidence of continuing professional development
Desirable
- Study at Masters level
- Leadership/Management experience
Other
Essential
- Meet requirements of the Job description
Knowledge & Skills
Essential
- Evidence of undertaking audit and developing action plans
- Excellent communication skills
- Able to communicate highly complex information and situations including where there are barriers to understanding
- Ability to lead and participate in the integration of multi-agency services
- Able to analyse and use information to inform practice and service needs
- Demonstrates motivation, reliability and commitment to teamworking
Desirable
- Proven ability to identify, develop and implement risk management and clinical governance systems at an expert level
Experience
Essential
- Substantial post-registration experience
- Experience of working in primary or community health setting
- Demonstrate an in-depth knowledge and experience of clinical examination, history taking, pharmacology, pathophysiology, etc
- Minor Injury and Minor Illness competent
- V300 Prescriber
- Experience of instigating and interpreting investigations and initiating appropriate plans of care for patients
Special Requirements
Essential
- Ability to maintain confidentiality and handle sensitive information appropriately
- Reliable and flexible
- Full Driving licence and able to travel as required to sites across East Berkshire
Employer details
Employer name
East Berkshire Primary Care
Address
Headquarters (HQ)
Inspired
Easthampstead Road
Bracknell
Berkshire
RG12 1YQ
United Kingdom
Employer's website
Employer details
Employer name
East Berkshire Primary Care
Address
Headquarters (HQ)
Inspired
Easthampstead Road
Bracknell
Berkshire
RG12 1YQ
United Kingdom
Employer's website
Apply Now
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WorkWell Triage Officer - Band 5
NHS Essex Integrated Care Board View all jobs
Posted 13 hour(s) ago
Reference: 2380674
Job summary
30-month term: This post is offered as a FTC for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
Please note: This is only open to applicants currently working within the East of England. Please includeyour work area when stating your current employer.
Do you want to help deliver a new programme that will make a difference across Essex? WorkWell supports people whose health affects their ability to find, stay in or return to work. Working with partners across health, care, local government, the voluntary sector and employment services, the programme will help residents improve their health, wellbeing, confidence and independence while accessing employment opportunities. We are looking for people passionate about partnership working, improvement and supporting local communities.
The WorkWell Triage Officer will manage referrals, complete eligibility checks, coordinate onboarding and provide high-quality administrative support. As a first point of contact, you will ensure timely access to support and efficient referral processing.
Working with NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector partners, you will maintain accurate records, support programme administration and signpost individuals to alternative services where appropriate. This is an excellent opportunity for an organised, customer-focused individual committed to improving outcomes for local residents.
Main duties of the job
You will require excellent organisational skills and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders. You will work collaboratively with WorkWell colleagues and partner organisations, providing support to inductions, and sharing knowledge of programme processes where appropriate. You will participate in training and development activities to maintain specialist programme knowledge as well as share learning and good practice across the programme team.
You should be confident in using your own initiative and working independently as needed to deliver on requirements of the role. You will be proficient in using software required to develop reports to deliver high quality documents through Microsoft suite (Word, PowerPoint, Excel). Strong attention to detail is essential, as you will be required to maintain accurate records to support contract monitoring and programme assurance as needed. You should possess good negotiation skills and the ability to build strong working relationships, enabling you to influence when needed, in order to deliver effectively through others.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Fixed term
Duration
30 months
Working pattern
Full-time
Reference number
D9708-MSE574
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The WorkWell Triage Officer will play a key role in supporting access to the WorkWell programme by managing referrals, undertaking eligibility and suitability checks, coordinating participant onboarding and providing high-quality administrative support. The postholder will act as an initial point of contact for participants, referrers and delivery partners, ensuring referrals are processed efficiently and in accordance with programme requirements.
Working across a complex partnership including NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector organisations, the postholder will support timely access to services, maintain accurate records and provide signposting where individuals are not eligible for support.
The role requires excellent organisational skills, attention to detail and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell programme in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Support implementation of WorkWell referral and triage processes.
- Ensure activity is undertaken in accordance with programme guidance, information governance requirements and ICB policies.
- Support continuous improvement of referral pathways and onboarding processes.
- Contribute to reviews of participant journeys and service processes.
- Identify operational issues and escalate improvement opportunities appropriately.
Strategy and analysis
- Understanding of complex data relating to the Essex WorkWell service
- Helps present insights and reports, drawing on complex data, that can be used to inform decision making and delivery
- Use of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
- Review referral information and undertake initial eligibility and suitability assessments against WorkWell criteria.
- Maintain accurate programme records and management information systems.
- Produce reports and monitoring information to support programme assurance and performance management.
- Support data quality checks and contribute to programme reporting requirements.
- Monitor referral throughput and onboarding timescales to support effective programme delivery.
Planning and organisation
- Support development and delivery of project plans relating to WorkWell, helping develop effective arrangements to support governance, risk management, escalations and reporting
- Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects
- Ensure accurate reporting and records management
- Process referrals and expressions of interest within agreed timescales.
- Coordinate participant onboarding activities between referrers, providers and programme partners.
- Maintain effective tracking systems and case records.
- Organise meetings, maintain action logs and support programme administration.
- Prioritise workload effectively to meet service standards and performance targets.
- Support delivery of programme objectives through effective administrative coordination.
Communications and Partnerships
- Act as a first point of contact for referral enquiries.
- Communicate effectively with participants, healthcare professionals, providers and partner organisations.Provide advice regarding eligibility criteria and referral processes.
- Provide advice regarding eligibility criteria and referral processes.
- Support effective relationships with commissioned providers and Local WorkWell Partnerships.
- Signpost individuals to alternative support where WorkWell eligibility criteria are not met.
- Handle sensitive and confidential information professionally and appropriately
- Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings
- Build strong, trust-based relationships across the ICB as needed
Financial and resource management
- Supports delivery of budget for WorkWell, including effective budget reporting as required
- Ensure effective use of programme systems and resources.
- Maintain accurate records to support contract monitoring and programme assurance.
- Support collection of information required for contract and performance monitoring.
- Contribute to achievement of value for money through efficient administrative processes.
Team management and capability building
- Work collaboratively with WorkWell colleagues and partner organisations.
- Support induction and sharing of programme processes where appropriate.
- Contribute to a culture of continuous learning and service improvement.
- Participate in training and development activities to maintain specialist programme knowledge.
- Share learning and good practice across the programme team.
- Able to influence in order to deliver effectively through others
Other
- Use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- WorkWell Programme Team
- Head of Learning and Change
- Learning and Change Lead
- Senior Programme Communications Officer, WorkWell
- Primary Care Networks
- GP Practices
- Integrated Neighbourhood Teams
- Local WorkWell Partnerships
- Employment Support Providers
- Voluntary, Community and Social Enterprise Organisations
- Local Authority Teams
- DWP and Employment Services
- WorkWell Participants and Referrers
Job description Job responsibilities The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The WorkWell Triage Officer will play a key role in supporting access to the WorkWell programme by managing referrals, undertaking eligibility and suitability checks, coordinating participant onboarding and providing high-quality administrative support. The postholder will act as an initial point of contact for participants, referrers and delivery partners, ensuring referrals are processed efficiently and in accordance with programme requirements.Working across a complex partnership including NHS organisations, Primary Care Networks, local authorities, employment support providers and voluntary sector organisations, the postholder will support timely access to services, maintain accurate records and provide signposting where individuals are not eligible for support.The role requires excellent organisational skills, attention to detail and the ability to manage sensitive information whilst providing a positive experience for participants and stakeholders.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell programme in delivering on the three fundamental shifts set out in the NHS 10-year plan:From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentSupport implementation of WorkWell referral and triage processes.Ensure activity is undertaken in accordance with programme guidance, information governance requirements and ICB policies.Support continuous improvement of referral pathways and onboarding processes.Contribute to reviews of participant journeys and service processes.Identify operational issues and escalate improvement opportunities appropriately.Strategy and analysisUnderstanding of complex data relating to the Essex WorkWell serviceHelps present insights and reports, drawing on complex data, that can be used to inform decision making and deliveryUse of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverablesReview referral information and undertake initial eligibility and suitability assessments against WorkWell criteria.Maintain accurate programme records and management information systems.Produce reports and monitoring information to support programme assurance and performance management.Support data quality checks and contribute to programme reporting requirements.Monitor referral throughput and onboarding timescales to support effective programme delivery.Planning and organisationSupport development and delivery of project plans relating to WorkWell, helping develop effective arrangements to support governance, risk management, escalations and reportingManage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projectsEnsure accurate reporting and records managementProcess referrals and expressions of interest within agreed timescales.Coordinate participant onboarding activities between referrers, providers and programme partners.Maintain effective tracking systems and case records.Organise meetings, maintain action logs and support programme administration.Prioritise workload effectively to meet service standards and performance targets.Support delivery of programme objectives through effective administrative coordination.Communications and PartnershipsAct as a first point of contact for referral enquiries.Communicate effectively with participants, healthcare professionals, providers and partner organisations.Provide advice regarding eligibility criteria and referral processes.Provide advice regarding eligibility criteria and referral processes.Support effective relationships with commissioned providers and Local WorkWell Partnerships.Signpost individuals to alternative support where WorkWell eligibility criteria are not met.Handle sensitive and confidential information professionally and appropriatelyWork collaboratively, modelling inclusive, respectful and compassionate behavioursSupports development of high quality written and verbal briefingsBuild strong, trust-based relationships across the ICB as neededFinancial and resource managementSupports delivery of budget for WorkWell, including effective budget reporting as requiredEnsure effective use of programme systems and resources.Maintain accurate records to support contract monitoring and programme assurance.Support collection of information required for contract and performance monitoring.Contribute to achievement of value for money through efficient administrative processes.Team management and capability buildingWork collaboratively with WorkWell colleagues and partner organisations.Support induction and sharing of programme processes where appropriate.Contribute to a culture of continuous learning and service improvement.Participate in training and development activities to maintain specialist programme knowledge.Share learning and good practice across the programme team.Able to influence in order to deliver effectively through othersOtherUse initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:WorkWell Programme TeamHead of Learning and ChangeLearning and Change LeadSenior Programme Communications Officer, WorkWellPrimary Care NetworksGP PracticesIntegrated Neighbourhood TeamsLocal WorkWell PartnershipsEmployment Support ProvidersVoluntary, Community and Social Enterprise OrganisationsLocal Authority TeamsDWP and Employment ServicesWorkWell Participants and Referrers
Person Specification
Strategy & Analysis
Essential
- Able to present information clearly to support decision making.
- Understanding of the importance of evaluation and audits to support improvement.
- Experience using proven project management tools.
Partnerships & Communities
Essential
- Experience working across teams and organisations in the development and delivery of projects.
- Able to challenge decisions where needed.
- Able to effectively influence within areas of responsibility, escalating appropriately when necessary.
People & Culture
Essential
- Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity.
- A strong team player, who is also able to use their own initiative.
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise.
Governance & Assurance
Essential
- Experience supporting delivery of projects that require collective decision-making and how to negotiate success in those situations.
- Understanding of the importance of effective corporate governance.
- Understanding of the route for decision-making within the ICB.
Qualifications
Essential
- Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role
- Evidence of sustained commitment to continuing professional development
Experience
Essential
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems.
- Experience arranging meetings, preparing agendas and delivering effective minutes from meetings.
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
- A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Person Specification Strategy & Analysis Essential Able to present information clearly to support decision making. Understanding of the importance of evaluation and audits to support improvement. Experience using proven project management tools. Partnerships & Communities Essential Experience working across teams and organisations in the development and delivery of projects. Able to challenge decisions where needed. Able to effectively influence within areas of responsibility, escalating appropriately when necessary. People & Culture Essential Acts as a positive, compassionate and inclusive team member, demonstrating commitment to promoting diversity, inclusion and equality of opportunity. A strong team player, who is also able to use their own initiative. A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise. Governance & Assurance Essential Experience supporting delivery of projects that require collective decision-making and how to negotiate success in those situations. Understanding of the importance of effective corporate governance. Understanding of the route for decision-making within the ICB. Qualifications Essential Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role Evidence of sustained commitment to continuing professional development Experience Essential Experience of working in a relevant healthcare environment (NHS or other) Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems. Experience arranging meetings, preparing agendas and delivering effective minutes from meetings. Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Posted 13 hour(s) ago
Reference: 2380671
Job summary
About the Home Claydon House, 8 Wallands Crescent, Lewes, BN7 2QT 49 bedded - Residential, Dementia and Nursing Home CQC Rating Good Rated 9.8 Carehome.co.uk About the role Registered Nurse NMC Pin Required 44 hours days £21.92 per hour What will Care UK Offer you? Long Service Awards Employee Discount Scheme Blue Light Discount Card Plenty of opportunities to develop your career And much more! As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care. We are proud to be a diverse and inclusive employer and thrive on learning from each others cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!
Main duties of the job
The job is for a Registered Nurse at Aria Healthcare in Lewes. The nurse will work at Claydon House, which is a 49-bedded residential, dementia, and nursing home. The candidate must have an NMC Pin and will be expected to lead a care team, working 44 hours on day shifts, with a pay rate of £21.92 per hour. Care UK offers various staff benefits, including long service awards, an employee discount scheme, and a Blue Light Discount Card. The company promotes diversity and inclusion, encouraging employees who are empathetic and open to cultural differences.
About us
Aria Healthcare operates Claydon House, a well-rated nursing home situated in Lewes. The facility caters to residential, dementia, and nursing needs and is recognized with a Good rating from CQC. Aria Healthcare values long service and employee development, offering various benefits to its nursing staff. They promote a diverse and inclusive environment, valuing the learning that comes from cultural and experiential differences among staff. Aria Healthcare looks for employees who demonstrate empathy, respect, and the willingness to grow professionally within the organization.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£21.92 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1558204900
Job locations
Aria Healthcare
Lewes
BN7 2QT
United Kingdom
Job description
Job responsibilities
About the Home
- Claydon House, 8 Wallands Crescent, Lewes, BN7 2QT
- 49 bedded - Residential, Dementia and Nursing Home
- CQC Rating – Good
- Rated 9.8 Carehome.co.uk
About the role
- Registered Nurse
- NMC Pin Required
- 44 hours days
- £21.92 per hour
What will Care UK Offer you?
- Long Service Awards
- Employee Discount Scheme
- Blue Light Discount Card
- Plenty of opportunities to develop your career
- And much more!
As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Job description
Job responsibilities
About the Home
- Claydon House, 8 Wallands Crescent, Lewes, BN7 2QT
- 49 bedded - Residential, Dementia and Nursing Home
- CQC Rating – Good
- Rated 9.8 Carehome.co.uk
About the role
- Registered Nurse
- NMC Pin Required
- 44 hours days
- £21.92 per hour
What will Care UK Offer you?
- Long Service Awards
- Employee Discount Scheme
- Blue Light Discount Card
- Plenty of opportunities to develop your career
- And much more!
As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Person Specification
Qualifications
Essential
- NMC Pin Required
Person Specification
Qualifications
Essential
- NMC Pin Required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Lewes
BN7 2QT
United Kingdom
Employer's website
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Lewes
BN7 2QT
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 13 hour(s) ago
Reference: 2380670
Job summary
About the role Site Maintenance Officer Full Time Hours Required £14.67 per hour What will Care UK Offer you? Blue Light Discount Card Holiday & days out discounts Long service awards Recognition programme And much more! We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience, excellent communication skills and the ability to be flexible. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We are proud to be a diverse and inclusive employer and thrive on learning from each others cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!
Main duties of the job
The job of a Site Maintenance Officer at Aria Healthcare in Farmoor involves full-time hours with a salary of £14.67 per hour. Care UK offers benefits such as a Blue Light Discount Card, holiday discounts, long service awards, and a recognition programme. The role requires a caring professional who is self-motivated with practical maintenance experience and good communication skills. The responsibilities include managing health and safety, undertaking remedial work, and liaising with contractors for repairs beyond general maintenance. The employer values diversity and inclusion, encouraging applications from empathetic, respectful individuals with a growth mindset.
About us
Aria Healthcare is a healthcare provider committed to offering excellent service to its patients and residents. They emphasize a diverse and inclusive working environment, where learning from different cultures, beliefs, and experiences is encouraged. This approach not only enhances the workplace experience for employees but also improves the quality of care provided to service users. Aria Healthcare offers various benefits to its employees, including discount cards, recognition programs, and long service awards. The company aims to create a supportive and fulfilling environment where employees feel valued and motivated to perform their best.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£14.67 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1558204903
Job locations
Aria Healthcare
Farmoor
OX2 9NL
United Kingdom
Job description
Job responsibilities
About the role
- Site Maintenance Officer
- Full Time Hours Required
- £14.67 per hour
What will Care UK Offer you?
- Blue Light Discount Card
- Holiday & days out discounts
- Long service awards
- Recognition programme
- And much more!
We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience, excellent communication skills and the ability to be flexible. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Job description
Job responsibilities
About the role
- Site Maintenance Officer
- Full Time Hours Required
- £14.67 per hour
What will Care UK Offer you?
- Blue Light Discount Card
- Holiday & days out discounts
- Long service awards
- Recognition programme
- And much more!
We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience, excellent communication skills and the ability to be flexible. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Person Specification
Qualifications
Essential
- The role requires practical maintenance experience and excellent communication skills. The successful candidate should also demonstrate flexibility and the ability to manage health and safety responsibilities effectively. Empathy, respect, and a growth mindset are valued traits.
Person Specification
Qualifications
Essential
- The role requires practical maintenance experience and excellent communication skills. The successful candidate should also demonstrate flexibility and the ability to manage health and safety responsibilities effectively. Empathy, respect, and a growth mindset are valued traits.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Farmoor
OX2 9NL
United Kingdom
Employer's website
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Farmoor
OX2 9NL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 hour(s) ago
Reference: 2380666
Job summary
About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.1 on Carehome.co.uk About the Role Head Housekeeper Full time - 32.5 hours per week - Monday - Friday with occasional weekends Head Housekeeper or Housekeeper Supervisor experience ideally in a care setting required - may consider if has experience outside of Care sector £13.20 per hour What will Care UK Offer you? Blue Light Discount Card Wagestream Holiday & days out discounts Long service awards Recognition programme And much more! We have an excellent opportunity for a Head Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. As a Head Housekeeper, you will play a central role in making our home warm and inviting. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness and hygiene for our residents. If you take pride in creating a clean and welcoming home for our residents to live
Main duties of the job
We have an excellent opportunity for a Head Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. As a Head Housekeeper, you will play a central role in making our home warm and inviting. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness and hygiene for our residents. Forth Bay is a 53 bedded Nursing, Dementia & Residential Home located in Kincardine-on-Forth, Fife. The home is rated 9.1 on Carehome.co.uk. The role is full-time, 32.5 hours per week, primarily Monday to Friday with occasional weekends. Experience as a Head Housekeeper or Housekeeper Supervisor in a care setting is preferred, although candidates with relevant experience outside the care sector may also be considered. Pay is £13.20 per hour. Company benefits include a Blue Light Discount Card, Wagestream, holiday and days out discounts, long service awards, and a recognition programme. We are a diverse and inclusive employer.
About us
Aria Healthcare is offering a rewarding position for a Head Housekeeper within their Forth Bay home, based in Kincardine-on-Forth, Fife. This residential setting provides Nursing, Dementia, and Residential Home care for 53 residents and boasts a remarkable rating of 9.1 on Carehome.co.uk. Aria Healthcare is committed to maintaining high standards of cleanliness and infection prevention while fostering a warm and inviting atmosphere for residents. They value a team culture where diversity, inclusion, and continuous learning from each others cultures, beliefs, and experiences are prioritized. As a Head Housekeeper at Aria Healthcare, the successful candidate will lead a dedicated team of housekeeping staff to ensure exceptional cleanliness and hygiene standards. Aria Healthcare offers a range of employee benefits such as a Blue Light Discount Card, Wagestream, holiday and days out discounts, long service awards, and a recognition programme. The role is perfect for individuals who are empathetic, respectful, and possess a growth mindset.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£13.20 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1557136131
Job locations
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Job description
Job responsibilities
About the Home
- Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT
- 53 Bedded Nursing, Dementia & Residential Home
- Rated 9.1 on Carehome.co.uk
About the Role
- Head Housekeeper
- Full time - 32.5 hours per week - Monday - Friday with occasional weekends
- Head Housekeeper or Housekeeper Supervisor experience ideally in a care setting required - may consider if has experience outside of Care sector
- £13.20 per hour
What will Care UK Offer you?
- Blue Light Discount Card
- Wagestream
- Holiday & days out discounts
- Long service awards
- Recognition programme
- And much more!
We have an excellent opportunity for a Head Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. As a Head Housekeeper, you will play a central role in making our home warm and inviting. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness and hygiene for our residents.
If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Job description
Job responsibilities
About the Home
- Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT
- 53 Bedded Nursing, Dementia & Residential Home
- Rated 9.1 on Carehome.co.uk
About the Role
- Head Housekeeper
- Full time - 32.5 hours per week - Monday - Friday with occasional weekends
- Head Housekeeper or Housekeeper Supervisor experience ideally in a care setting required - may consider if has experience outside of Care sector
- £13.20 per hour
What will Care UK Offer you?
- Blue Light Discount Card
- Wagestream
- Holiday & days out discounts
- Long service awards
- Recognition programme
- And much more!
We have an excellent opportunity for a Head Housekeeper that takes great pride in maintaining high standards of cleanliness and infection prevention control throughout our home. As a Head Housekeeper, you will play a central role in making our home warm and inviting. You will lead a team of housekeeping staff to ensure the highest standards of cleanliness and hygiene for our residents.
If you take pride in creating a clean and welcoming home for our residents to live in, a housekeeping role at Aria care is for you. Join our team of dedicated care professionals and make a real impact in the lives of those who need it most.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Person Specification
Qualifications
Essential
- Head Housekeeper or Housekeeper Supervisor experience ideally in a care setting required - may consider if has experience outside of Care sector
Person Specification
Qualifications
Essential
- Head Housekeeper or Housekeeper Supervisor experience ideally in a care setting required - may consider if has experience outside of Care sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Employer's website
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 hour(s) ago
Reference: 2380665
Job summary
About the Home Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT 53 Bedded Nursing, Dementia & Residential Home Rated 9.1 on Carehome.co.uk About the role Registered Nurse NMC Pin Required + Experience 39.75 Hours Required as a mix if days, nights and alternating weekends £20.91 Hourly pay What will Care UK Offer you? Long Service Awards Employee Discount Scheme Blue Light Discount Card Plenty of opportunities to develop your career And much more! As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care. We are proud to be a diverse and inclusive employer and thrive on learning from each other's cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!
Main duties of the job
The role of a Registered Nurse at Aria Healthcare requires dedication and empathy. Located in Forth Bay, Kincardine-on-Forth, the care home accommodates 53 residents and is designed for nursing, dementia, and residential care, boasting a high rating of 9.1 on Carehome.co.uk. The position requires a valid NMC Pin and relevant experience, with a work schedule comprising a mix of days, nights, and alternating weekends, totalling 39.75 hours per week. The hourly pay rate stands at £20.91. Working at Care UK, the employer offers incentives like long service awards, an employee discount scheme, and a Blue Light Discount Card, along with numerous opportunities for career development. The organisation values diversity and inclusivity, encouraging a culture of learning from different cultures and experiences. Care UK seeks empathetic, respectful individuals with a growth mindset, emphasizing independence and dignity for those in their care.
About us
Care UK is dedicated to providing excellent care through a team of committed professionals who lead by example in fostering independence and dignity. The company is based at Forth Bay, a 53-bedded home that specializes in nursing, dementia, and residential care, located in Kincardine-on-Forth. Care UK is notable for its high rating on Carehome.co.uk, signifying a strong reputation for quality care. The organisation supports professional growth by offering various career development opportunities and celebrates achievements with awards and employee incentives. Diversity and inclusion are cornerstone values, making Care UK an environment where learning from diverse cultures and experiences is encouraged. The ideal work culture at Care UK is centered around respect, empathy, and a growth mindset, providing a welcoming atmosphere for both employees and the individuals in its care.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£20.91 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1557136134
Job locations
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Job description
Job responsibilities
About the Home
- Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT
- 53 Bedded Nursing, Dementia & Residential Home
- Rated 9.1 on Carehome.co.uk
About the role
- Registered Nurse
- NMC Pin Required + Experience
- 39.75 Hours Required as a mix if days, nights and alternating weekends
- £20.91 Hourly pay
What will Care UK Offer you?
- Long Service Awards
- Employee Discount Scheme
- Blue Light Discount Card
- Plenty of opportunities to develop your career
- And much more!
As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Job description
Job responsibilities
About the Home
- Forth Bay, Kincardine-on-Forth, Fife, FK10 4NT
- 53 Bedded Nursing, Dementia & Residential Home
- Rated 9.1 on Carehome.co.uk
About the role
- Registered Nurse
- NMC Pin Required + Experience
- 39.75 Hours Required as a mix if days, nights and alternating weekends
- £20.91 Hourly pay
What will Care UK Offer you?
- Long Service Awards
- Employee Discount Scheme
- Blue Light Discount Card
- Plenty of opportunities to develop your career
- And much more!
As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care.
We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.
It would be great to hear from you!
Person Specification
Qualifications
Essential
- NMC Pin Required + Experience
Person Specification
Qualifications
Essential
- NMC Pin Required + Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Employer's website
Employer details
Employer name
Aria Care
Address
Aria Healthcare
Kincardine on Forth
FK10 4NT
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 hour(s) ago
Reference: 2380636
Job summary
Are you an experienced psychiatrist ready to lead forensic mental health services? If so join Aberbeeg Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services. In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers hearings, and the Ministry of Justice. Working closely with multidisciplinary teamsincluding forensic social workers, psychologists, and occupational therapistsyou will ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping
Main duties of the job
The role of a Forensic Consultant Psychiatrist at Aberbeeg Hospital involves providing strategic leadership and expert clinical oversight for people within the criminal justice system. As the Responsible Clinician under the Mental Health Act, one ensures the highest psychiatric care standards across medium and low secure services. This position involves managing a defined caseload, overseeing psychiatric assessments, and providing specialist advice to various institutions. The role includes shaping strategy, participating in clinical governance, audits, and teaching and supervising trainee psychiatrists and junior medical staff.
About us
Elysium Healthcare is a prominent organization in delivering care with over 8,000 employees. The network spans over 90 services across England and Wales, focusing on Mental Health, Neurological, Learning Disabilities & Autism, Children & Education. Elysium Healthcare is part of Ramsay Health Care, boasting a global network across 10 countries with a workforce exceeding 86,000 people. Elysium emphasizes inclusive recruitment and is committed to safeguarding service users' welfare, with all candidates undergoing DBS disclosure. They offer a comprehensive benefits package for employee wellbeing and professional development.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1557155278
Job locations
Elysium Healthcare
Abertillery
NP13 2DA
United Kingdom
Job description
Job responsibilities
Are you an experienced psychiatrist ready to lead forensic mental health services? If so join Aberbeeg Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services.
In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers’ hearings, and the Ministry of Justice. Working closely with multidisciplinary teams—including forensic social workers, psychologists, and occupational therapists—you will ensure coordinated care and effective implementation of the Care Programme Approach.
Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. You will actively participate in clinical governance, audits, and risk management processes, supporting quality improvement and compliance with CQC/HIW standards. Your responsibilities will also include teaching and supervision of trainee psychiatrists and junior medical staff, as well as leading research and quality-improvement projects to inform best practice.
As a Forensic Consultant Psychiatrist, you will:
- Have a role within senior management within the respective hospital of clinical work.
- Manage and performance manage doctors as necessary.
- Have responsibility for safe and adequate medical cover.
- Facilitate and support the Clinical Quality Assurance programme, ensuring consistency within the units.
- Take a lead role in developing Clinical Governance in conjunction with the Clinical Governance team.
- Ensure high quality, appropriate information and paperwork is received by stakeholders.
- Ensure professional policy and practice and their application is of a good standard across the service.
- Ensure professional compliance with the relevant professional bodies.
- Participate in channels of communication throughout the hospital through which clinicians contribute information.
- Participate in continued professional development as laid out by the Royal College of Psychiatrists.
- Provide clinical assistance and support where required to the development of strategies for clinical audit or Quality Improvement and medical education within the hospitals/ region.
- Promoting awareness and understanding of quality improvement and sharing learning and successes from quality improvement work.
- Ensure positive relationships are maintained with all our stakeholders.
- Ensure the hospitals and medical team are represented at local, national and Elysium healthcare Professional Development forums.
- Ensure adequate and safe delivery of medical input across site.
To be successful in this role, you will have:
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Competitive annual salary
- £5000 car allowance
- 30 days annual leave plus bank holidays and your birthday off!
- A Group Personal Pension Plan (GPPP) and pension contribution
- Career development and training to help you achieve your professional goals
- Voluntary benefits
- Medical indemnity cover
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Free Meals and onsite parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job description Job responsibilities Are you an experienced psychiatrist ready to lead forensic mental health services? If so join Aberbeeg Hospital as a Forensic Consultant Psychiatrist to provide strategic leadership, expert clinical oversight and recovery-focused care for people within the criminal justice system. Acting as Responsible Clinician under the Mental Health Act, you will ensure the highest standards of psychiatric care across medium and low secure services. In this role, you will lead the clinical management of a defined caseload, overseeing psychiatric assessments, formulations, and treatment planning. You will provide specialist advice to courts, probation, prison services and MAPPA, and prepare reports for Mental Health Review Tribunals, hospital managers’ hearings, and the Ministry of Justice. Working closely with multidisciplinary teams—including forensic social workers, psychologists, and occupational therapists—you will ensure coordinated care and effective implementation of the Care Programme Approach. Beyond clinical leadership, you will play a key role in service development, shaping strategy, and contributing to pathway reconfiguration to meet evolving needs. You will actively participate in clinical governance, audits, and risk management processes, supporting quality improvement and compliance with CQC/HIW standards. Your responsibilities will also include teaching and supervision of trainee psychiatrists and junior medical staff, as well as leading research and quality-improvement projects to inform best practice. As a Forensic Consultant Psychiatrist, you will: Have a role within senior management within the respective hospital of clinical work. Manage and performance manage doctors as necessary. Have responsibility for safe and adequate medical cover. Facilitate and support the Clinical Quality Assurance programme, ensuring consistency within the units. Take a lead role in developing Clinical Governance in conjunction with the Clinical Governance team. Ensure high quality, appropriate information and paperwork is received by stakeholders. Ensure professional policy and practice and their application is of a good standard across the service. Ensure professional compliance with the relevant professional bodies. Participate in channels of communication throughout the hospital through which clinicians contribute information. Participate in continued professional development as laid out by the Royal College of Psychiatrists. Provide clinical assistance and support where required to the development of strategies for clinical audit or Quality Improvement and medical education within the hospitals/ region. Promoting awareness and understanding of quality improvement and sharing learning and successes from quality improvement work. Ensure positive relationships are maintained with all our stakeholders. Ensure the hospitals and medical team are represented at local, national and Elysium healthcare Professional Development forums. Ensure adequate and safe delivery of medical input across site. To be successful in this role, you will have: MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in Psychiatry; MRCPsych; Approved Clinician (s.12 MHA) Higher research degree (MD/PhD) or MSc. ≥5 years’ postgraduate psychiatric experience, including ≥2 years in forensic settings Prior Responsible Clinician role; experience in secure inpatient and community forensic services Strong risk assessment, formulation and management skills; knowledge of MHA/MCA; report-writing for tribunals and courts Interest in Clinical Neuropsychiatry with clinical and academic experience. Proven ability to lead MDTs; service planning; participation in audit and governance processes Prior management role at consultant level in a forensic service Experience teaching trainees and healthcare professionals; involvement in audit and QI projects Peer-reviewed publications; experience securing research funding Excellent communication and negotiation skills; commitment to equality, diversity & inclusion; resilience and adaptability. What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary £5000 car allowance 30 days annual leave plus bank holidays and your birthday off! A Group Personal Pension Plan (GPPP) and pension contribution Career development and training to help you achieve your professional goals Voluntary benefits Medical indemnity cover Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Free Meals and onsite parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential
- MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in Psychiatry; MRCPsych; Approved Clinician (s.12 MHA), Higher research degree (MD/PhD) or MSc., 5 years postgraduate psychiatric experience, including 2 years in forensic settings, Prior Responsible Clinician role; experience in secure inpatient and community forensic services
Person Specification Qualifications Essential MBChB/MBBS (or equivalent); Full GMC registration; CCT or CESR in Psychiatry; MRCPsych; Approved Clinician (s.12 MHA), Higher research degree (MD/PhD) or MSc., 5 years postgraduate psychiatric experience, including 2 years in forensic settings, Prior Responsible Clinician role; experience in secure inpatient and community forensic services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Abertillery
NP13 2DA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Abertillery
NP13 2DA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 13 hour(s) ago
Reference: 2380625
Job summary
Join Emerald Place Clinic as a Consultant Child and Young People Psychiatrist and deliver, treat and empower young people to live a safe and independent life. You will join our multidisciplinary team in a 12-bed General Adolescent Inpatient Unit. The unit provides care for young people aged 13 18 experiencing acute mental health difficulties requiring inpatient treatment. You will play a key role in clinical leadership, risk management, and therapeutic planning, ensuring high-quality, trauma-informed care. As a CYPMHS Consultant Psychiatrist, you will deliver an evidence-based and focused treatment plan to support the children and young people, and their families, as they progress through their care plans to understand eating behaviours and restore physical health. You will work alongside the talented and experienced multidisciplinary team to create tailored treatment programmes to support the individual needs of each young person within a warm and nurturing environment. This will allow you to understand symptoms, patterns and origins of psychol
Main duties of the job
This role involves joining Emerald Place Clinic as a Consultant Child and Young People Psychiatrist to empower young people to lead a safe and independent life. You will join a multidisciplinary team in a 12-bed General Adolescent Inpatient Unit providing care for young people aged 13 18 with acute mental health difficulties. The role includes clinical leadership, risk management, and therapeutic planning to ensure high-quality, trauma-informed care. You will deliver evidence-based treatment plans and work with a multidisciplinary team to create tailored programs for each young person.
About us
Elysium Healthcare employs over 8,000 people across a network of more than 90 services in England and Wales. The company offers healthcare services in various areas such as Mental Health, Neurological Care, Learning Disabilities & Autism, and Children & Education. Elysium is part of Ramsay Health Care, which operates in 10 countries, employing over 86,000 globally. The company commits to safer recruitment practices and is a Disability Confident employer, ensuring inclusive and accessible recruitment. All staff are required to promote the welfare of service users.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience Salary expectations will be discussed at interview stage.
Contract
Permanent
Working pattern
Full-time
Reference number
1557314981
Job locations
Elysium Healthcare
Charlwood
RH6 0BN
United Kingdom
Job description
Job responsibilities
Join Emerald Place Clinic as a Consultant Child and Young People Psychiatrist and deliver, treat and empower young people to live a safe and independent life.
You will join our multidisciplinary team in a 12-bed General Adolescent Inpatient Unit. The unit provides care for young people aged 13 –18 experiencing acute mental health difficulties requiring inpatient treatment. You will play a key role in clinical leadership, risk management, and therapeutic planning, ensuring high-quality, trauma-informed care.
As a CYPMHS Consultant Psychiatrist, you will deliver an evidence-based and focused treatment plan to support the children and young people, and their families, as they progress through their care plans to understand eating behaviours and restore physical health.
You will work alongside the talented and experienced multidisciplinary team to create tailored treatment programmes to support the individual needs of each young person within a warm and nurturing environment. This will allow you to understand symptoms, patterns and origins of psychological distress.
Team Structure
- Multidisciplinary team includes: psychologists, nurses, occupational therapists, social workers, family therapists, and education staff.
- Supported by junior doctors (Specialist doctor/RMO after hours).
As the Consultant Child and Young People Psychiatrist, your responsibilities will include:
Clinical Leadership and Management:
- Provide senior psychiatric oversight and direct clinical care for children and adolescents under CAMHS services. Undertake comprehensive psychiatric assessments, diagnosis, formulation and treatment planning.
- Act as Responsible Clinician including Mental Health Act duties, CPA reviews, safeguarding processes and Mental Health Tribunals. Lead MDT meetings and ensure integrated multi-agency care across community and inpatient pathways.
Service Development and Clinical Governance:
- Contribute to CAMHS strategy, service redesign and pathway development in line with commissioning priorities and NICE guidance.
- Participate actively in clinical governance, audit, incident review and risk management. Promote a culture of safety, learning and continuous improvement.
Teaching, Training and Research:
- Provide supervision, teaching and appraisal for trainees and MDT colleagues. Contribute to CPD programmes, clinical audit, research and quality improvement activity, sharing learning to inform best practice in child and adolescent mental health.
Professional and Legal Responsibilities:
- Fulfil Approved Clinician and Section 12 duties. Maintain accurate, timely clinical documentation and compliance with information governance, data protection and safeguarding requirements.
- Maintain professional standards through appraisal, revalidation and continuing professional development in accordance with Royal College and organisational requirements.
To be successful in this role, you'll need
Knowledge and Skills
- MBBS or equivalent medical qualification recognised by the General Medical Council (GMC) Full GMC registration with a licence to practise
- Inclusion on the GMC Specialist Register for Child and Adolescent Psychiatry (or within six months of CCT at time of interview)
- Approved Clinician status under the Mental Health Act 1983 (or eligibility to obtain within an agreed timeframe)
- Strong working knowledge of the Mental Health Act, Mental Capacity Act, Children Act and safeguarding legislation
- In depth knowledge of child and adolescent psychopathology and developmentally informed care
- Ability to formulate and deliver evidence based treatment plans, including psychopharmacological interventions
- Excellent communication skills with children and young people, families, carers and partner agencies
- Ability to work effectively with education, social care, commissioners and other external stakeholders
- Additional postgraduate qualifications (e.g. MSc, MD, PhD) (D)
- Fellowship of the Royal College of Psychiatrists (FRCPsych) (D)
- Knowledge of national inpatient CAMHS service specifications and provider collaborative commissioning arrangements (D)
- Experience in quality improvement, audit or service evaluation (D)
- Teaching, supervision or training experience within medical or multidisciplinary teams (D)
Experience
- Demonstrable experience working in Child and Adolescent Mental Health Services, including inpatient CAMHS
- Experience acting as Responsible Clinician for detained children and young people
- Experience in the assessment and management of complex mental health presentations, including severe affective disorders, psychosis, eating disorders, neurodevelopmental conditions and trauma-related difficulties
- Experience of multidisciplinary team (MDT) working within inpatient or intensive treatment settings
- Proven experience in clinical risk assessment and management, including self-harm, suicide risk, aggression and safeguarding
- Ability to provide clear clinical leadership within an inpatient MDT
- Experience contributing to clinical governance, audit and service improvement activity
- Commitment to professional appraisal, revalidation and continuing professional development
- Ability to prioritise and manage clinical workload safely within a high-acuity inpatient environment
- Experience working in specialist inpatient services (e.g. psychiatric intensive care, secure CAMHS, eating disorder units) (D)
- Experience supporting transition between CAMHS and adult mental health services (D)
- Experience in providing second opinions, medico-legal or tribunal reports (D)
- Previous leadership or senior clinician role within inpatient CAMHS (D)
- Experience contributing to policy development, pathway design or operational change (D)
- Experience supervising junior doctors, SAS doctors or trainees (D)
Other Requirements
- Ability to participate in senior on-call or out-of-hours medical cover as required
- Commitment to equality, diversity and the safeguarding and welfare of children and young people
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Competitive annual salary
- £5000 car allowance
- 30 days annual leave plus bank holidays and your birthday off!
- A Group Personal Pension Plan (GPPP) and pension contribution
- Career development and training to help you achieve your professional goals
- Voluntary benefits
- Medical indemnity cover
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job description
Job responsibilities
Join Emerald Place Clinic as a Consultant Child and Young People Psychiatrist and deliver, treat and empower young people to live a safe and independent life.
You will join our multidisciplinary team in a 12-bed General Adolescent Inpatient Unit. The unit provides care for young people aged 13 –18 experiencing acute mental health difficulties requiring inpatient treatment. You will play a key role in clinical leadership, risk management, and therapeutic planning, ensuring high-quality, trauma-informed care.
As a CYPMHS Consultant Psychiatrist, you will deliver an evidence-based and focused treatment plan to support the children and young people, and their families, as they progress through their care plans to understand eating behaviours and restore physical health.
You will work alongside the talented and experienced multidisciplinary team to create tailored treatment programmes to support the individual needs of each young person within a warm and nurturing environment. This will allow you to understand symptoms, patterns and origins of psychological distress.
Team Structure
- Multidisciplinary team includes: psychologists, nurses, occupational therapists, social workers, family therapists, and education staff.
- Supported by junior doctors (Specialist doctor/RMO after hours).
As the Consultant Child and Young People Psychiatrist, your responsibilities will include:
Clinical Leadership and Management:
- Provide senior psychiatric oversight and direct clinical care for children and adolescents under CAMHS services. Undertake comprehensive psychiatric assessments, diagnosis, formulation and treatment planning.
- Act as Responsible Clinician including Mental Health Act duties, CPA reviews, safeguarding processes and Mental Health Tribunals. Lead MDT meetings and ensure integrated multi-agency care across community and inpatient pathways.
Service Development and Clinical Governance:
- Contribute to CAMHS strategy, service redesign and pathway development in line with commissioning priorities and NICE guidance.
- Participate actively in clinical governance, audit, incident review and risk management. Promote a culture of safety, learning and continuous improvement.
Teaching, Training and Research:
- Provide supervision, teaching and appraisal for trainees and MDT colleagues. Contribute to CPD programmes, clinical audit, research and quality improvement activity, sharing learning to inform best practice in child and adolescent mental health.
Professional and Legal Responsibilities:
- Fulfil Approved Clinician and Section 12 duties. Maintain accurate, timely clinical documentation and compliance with information governance, data protection and safeguarding requirements.
- Maintain professional standards through appraisal, revalidation and continuing professional development in accordance with Royal College and organisational requirements.
To be successful in this role, you'll need
Knowledge and Skills
- MBBS or equivalent medical qualification recognised by the General Medical Council (GMC) Full GMC registration with a licence to practise
- Inclusion on the GMC Specialist Register for Child and Adolescent Psychiatry (or within six months of CCT at time of interview)
- Approved Clinician status under the Mental Health Act 1983 (or eligibility to obtain within an agreed timeframe)
- Strong working knowledge of the Mental Health Act, Mental Capacity Act, Children Act and safeguarding legislation
- In depth knowledge of child and adolescent psychopathology and developmentally informed care
- Ability to formulate and deliver evidence based treatment plans, including psychopharmacological interventions
- Excellent communication skills with children and young people, families, carers and partner agencies
- Ability to work effectively with education, social care, commissioners and other external stakeholders
- Additional postgraduate qualifications (e.g. MSc, MD, PhD) (D)
- Fellowship of the Royal College of Psychiatrists (FRCPsych) (D)
- Knowledge of national inpatient CAMHS service specifications and provider collaborative commissioning arrangements (D)
- Experience in quality improvement, audit or service evaluation (D)
- Teaching, supervision or training experience within medical or multidisciplinary teams (D)
Experience
- Demonstrable experience working in Child and Adolescent Mental Health Services, including inpatient CAMHS
- Experience acting as Responsible Clinician for detained children and young people
- Experience in the assessment and management of complex mental health presentations, including severe affective disorders, psychosis, eating disorders, neurodevelopmental conditions and trauma-related difficulties
- Experience of multidisciplinary team (MDT) working within inpatient or intensive treatment settings
- Proven experience in clinical risk assessment and management, including self-harm, suicide risk, aggression and safeguarding
- Ability to provide clear clinical leadership within an inpatient MDT
- Experience contributing to clinical governance, audit and service improvement activity
- Commitment to professional appraisal, revalidation and continuing professional development
- Ability to prioritise and manage clinical workload safely within a high-acuity inpatient environment
- Experience working in specialist inpatient services (e.g. psychiatric intensive care, secure CAMHS, eating disorder units) (D)
- Experience supporting transition between CAMHS and adult mental health services (D)
- Experience in providing second opinions, medico-legal or tribunal reports (D)
- Previous leadership or senior clinician role within inpatient CAMHS (D)
- Experience contributing to policy development, pathway design or operational change (D)
- Experience supervising junior doctors, SAS doctors or trainees (D)
Other Requirements
- Ability to participate in senior on-call or out-of-hours medical cover as required
- Commitment to equality, diversity and the safeguarding and welfare of children and young people
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Competitive annual salary
- £5000 car allowance
- 30 days annual leave plus bank holidays and your birthday off!
- A Group Personal Pension Plan (GPPP) and pension contribution
- Career development and training to help you achieve your professional goals
- Voluntary benefits
- Medical indemnity cover
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification recognised by the General Medical Council (GMC) Full GMC registration with a licence to practise Inclusion on the GMC Specialist Register for Child and Adolescent Psychiatry (or within six months of CCT at time of interview) Approved Clinician status under the Mental Health Act 1983 (or eligibility to obtain within an agreed timeframe) Strong working knowledge of the Mental Health Act, Mental Capacity Act, Children Act and safeguarding legislation
Person Specification
Qualifications
Essential
- MBBS or equivalent medical qualification recognised by the General Medical Council (GMC) Full GMC registration with a licence to practise Inclusion on the GMC Specialist Register for Child and Adolescent Psychiatry (or within six months of CCT at time of interview) Approved Clinician status under the Mental Health Act 1983 (or eligibility to obtain within an agreed timeframe) Strong working knowledge of the Mental Health Act, Mental Capacity Act, Children Act and safeguarding legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Charlwood
RH6 0BN
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Charlwood
RH6 0BN
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
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Head of Learning and Change Workwell - Band 8c
NHS Essex Integrated Care Board View all jobs
Posted 13 hour(s) ago
Reference: 2380610
Job summary
3-year term: This post will be offered as a fixed-term contract for candidates from outside the NHS or as a secondment for those employed by an NHS organisation.
Please note: This opportunity is only open to applicants currently working within the East of England region. When stating your current employer, please also includethe area in which you work.
Do you want to help deliver a programme that will transform lives across Essex? WorkWell is a major investment supporting people whose health affects their ability to find, stay in or return to work. By bringing together partners from health, care, local government, employment services and the voluntary sector, the programme aims to improve health, wellbeing, confidence and access to employment for thousands of residents.
We are seeking an experienced Programme Lead to drive the development and delivery of the Essex WorkWell model. You will oversee the mobilisation and implementation of a £6.3 million programme, ensuring contractual, performance and outcome targets are achieved. Acting as the key link between the Essex system, the National Support Team and Regional Adviser, you will provide strategic leadership across organisational boundaries.
You will work closely with senior leaders and partners to embed learning, drive improvement and support system-wide adoption, ensuring WorkWell aligns with wider priorities including neighbourhood health, prevention, reducing economic inactivity and health and care transformation.
Main duties of the job
You will lead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence. You will interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans. You will lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations and identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.
You should be experienced in strategic leadership in relevant commissioning functions as outlined in the ICB model blueprint and have substantial experience of working at a senior level in a relevant healthcare environment (NHS or other) and across complex health and care systems with demonstrable impact. Strong data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management is essential, along with the ability to use research and innovation effectively to improve outcomes. Accreditation or certification in learning and development, change management, project management or a related field would be desirable but is not essential.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year
Contract
Fixed term
Duration
3 years
Working pattern
Full-time
Reference number
D9708-MSE575
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Head of Learning and Change is a senior strategic leadership role responsible for providing system-wide leadership for the Essex WorkWell Programme across a complex partnership of NHS organisations, local authorities, employment support providers, voluntary and community sector organisations and wider stakeholders.
The postholder will lead the development, implementation and continuous improvement of the Essex WorkWell delivery model, ensuring successful mobilisation and delivery of a 6.3 million pound programme and achievement of contractual, performance and outcome requirements. They will be responsible for translating national policy and programme requirements into local strategy and delivery plans that support both national objectives and local system priorities.
Operating with a high degree of autonomy, the postholder will act as the principal strategic link between the Essex system, the National Support Team and Regional Programme Adviser, providing expert advice on learning, change, service transformation and work and health integration.
The role will provide leadership across organisational boundaries, influencing senior leaders and partners where there may be competing priorities, differing organisational objectives and no established precedent. The postholder will be accountable for ensuring that WorkWell learning, behavioural change, performance improvement and system adoption are embedded across the Essex health and care system and aligned with wider transformation programmes including neighbourhood health, prevention, economic inactivity reduction and Local Government Reorganisation.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Lead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence.
- Interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans.
- Lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations.
- Identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.
- Lead the development of learning, capability and organisational development approaches that support sustainable system transformation.
- Ensure learning from programme delivery informs future strategy, policy development and commissioning decisions across Essex.
- Contribute to wider ICB strategic development and transformation agendas where there are significant interdependencies with WorkWell.
Strategy and analysis
- Lead the strategic analysis of complex performance, financial, workforce and population health information to support delivery of programme objectives.
- Interpret highly complex qualitative and quantitative data from multiple sources where there may be uncertainty, conflicting evidence or differing professional views.
- Develop strategic options and recommendations for senior leaders and partnership boards to inform decision making.
- Lead programme evaluation, benefits realisation and continuous improvement activities.
- Provide expert advice on learning, change management, behavioural change and system transformation.
- Produce high-level reports and briefings for Executive Directors, Boards, national programme teams and external stakeholders.
- Ensure service design and improvement activity is informed by lived experience, population need and evidence-based practice.
- Lead the identification and management of strategic delivery risks, dependencies and opportunities.
Planning and organisation
- Lead the strategic planning, mobilisation and delivery of the Essex WorkWell Programme across multiple organisations and sectors.
- Develop long-term plans and implementation strategies that support successful delivery of national and local objectives.
- Ensure appropriate governance, assurance and performance arrangements are in place to support programme oversight.
- Coordinate complex interdependent workstreams across multiple organisations, balancing competing priorities and resources.
- Lead recovery planning where delivery risks emerge and implement corrective action where required.
- Support the development of future sustainability plans and options for continuation beyond the funded programme period.
Communications and Partnerships
- Develop and maintain effective relationships with senior leaders across NHS organisations, local authorities, DWP, VCFSE organisations, providers and wider system partners.
- Influence strategic decision-making across organisational boundaries where there may be competing priorities, differing perspectives and significant barriers to agreement.
- Lead complex negotiations relating to programme delivery, partnership arrangements and service development.
- Present highly complex, sensitive and sometimes contentious information to Boards, senior leadership teams, advisory groups and wider stakeholder audiences.
- Act as an ambassador for WorkWell across Essex, building commitment, ownership and visible leadership support.
- Manage situations where programme performance, funding, delivery risks or organisational priorities may be subject to challenge or scrutiny.
- Establish and maintain effective relationships with national and regional programme leads to ensure compliance, effective reporting and adoption of best practice.
- Lead stakeholder engagement strategies that support behavioural change, service adoption and sustainable cultural change across the system.
Financial and resource management
- Hold responsibility for the effective management of the 6.3 million pound WorkWell programme budget and associated financial resources.
- Lead financial planning, monitoring and forecasting activities to ensure delivery within available resources.
- Ensure compliance with grant conditions, financial controls, governance requirements and audit standards.
- Identify and mitigate financial risks that may impact programme delivery or future funding.
- Ensure appropriate commissioning, procurement and contract management arrangements are implemented where required.
- Provide financial assurance and performance reporting to local, regional and national stakeholders.
Team management and capability building
- Provide strategic leadership to the WorkWell team and wider learning and change network.
- Lead recruitment, appraisal, performance management and workforce development activities.
- Create a culture of continuous learning, innovation and improvement.
- Develop leadership and capability across partner organisations to support delivery of work and health ambitions.
- Design and oversee learning and development programmes that support transformation at scale.
- Coach, support and influence senior leaders and stakeholders in leading change and service transformation.
Other
- Use initiative and work autonomously to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel) add any other software requirements here if not specifically included above
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- National WorkWell Programme Team
- Regional Programme Adviser
- DWP and Department of Health and Social Care representatives
- Essex ICB Executive and Senior Leadership Teams
- Local Authority Chief Officers and Directors
- Place-based partnerships
- Employment support providers
- Primary Care, Community and Acute Providers
- VCFSE leaders
- Employer representatives and business networks
- Neighbourhood Health Programme leads
- Wider transformation and commissioning leads
- SIRO, DPO and Information Governance teams
- Health & Wellbeing Board officers and senior staff
Job description Job responsibilities ROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The Head of Learning and Change is a senior strategic leadership role responsible for providing system-wide leadership for the Essex WorkWell Programme across a complex partnership of NHS organisations, local authorities, employment support providers, voluntary and community sector organisations and wider stakeholders.The postholder will lead the development, implementation and continuous improvement of the Essex WorkWell delivery model, ensuring successful mobilisation and delivery of a 6.3 million pound programme and achievement of contractual, performance and outcome requirements. They will be responsible for translating national policy and programme requirements into local strategy and delivery plans that support both national objectives and local system priorities.Operating with a high degree of autonomy, the postholder will act as the principal strategic link between the Essex system, the National Support Team and Regional Programme Adviser, providing expert advice on learning, change, service transformation and work and health integration.The role will provide leadership across organisational boundaries, influencing senior leaders and partners where there may be competing priorities, differing organisational objectives and no established precedent. The postholder will be accountable for ensuring that WorkWell learning, behavioural change, performance improvement and system adoption are embedded across the Essex health and care system and aligned with wider transformation programmes including neighbourhood health, prevention, economic inactivity reduction and Local Government Reorganisation.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year planFrom Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentLead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence.Interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans.Lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations.Identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.Lead the development of learning, capability and organisational development approaches that support sustainable system transformation.Ensure learning from programme delivery informs future strategy, policy development and commissioning decisions across Essex.Contribute to wider ICB strategic development and transformation agendas where there are significant interdependencies with WorkWell.Strategy and analysisLead the strategic analysis of complex performance, financial, workforce and population health information to support delivery of programme objectives.Interpret highly complex qualitative and quantitative data from multiple sources where there may be uncertainty, conflicting evidence or differing professional views.Develop strategic options and recommendations for senior leaders and partnership boards to inform decision making.Lead programme evaluation, benefits realisation and continuous improvement activities.Provide expert advice on learning, change management, behavioural change and system transformation.Produce high-level reports and briefings for Executive Directors, Boards, national programme teams and external stakeholders.Ensure service design and improvement activity is informed by lived experience, population need and evidence-based practice.Lead the identification and management of strategic delivery risks, dependencies and opportunities.Planning and organisation Lead the strategic planning, mobilisation and delivery of the Essex WorkWell Programme across multiple organisations and sectors.Develop long-term plans and implementation strategies that support successful delivery of national and local objectives.Ensure appropriate governance, assurance and performance arrangements are in place to support programme oversight.Coordinate complex interdependent workstreams across multiple organisations, balancing competing priorities and resources.Lead recovery planning where delivery risks emerge and implement corrective action where required.Support the development of future sustainability plans and options for continuation beyond the funded programme period.Communications and PartnershipsDevelop and maintain effective relationships with senior leaders across NHS organisations, local authorities, DWP, VCFSE organisations, providers and wider system partners.Influence strategic decision-making across organisational boundaries where there may be competing priorities, differing perspectives and significant barriers to agreement.Lead complex negotiations relating to programme delivery, partnership arrangements and service development.Present highly complex, sensitive and sometimes contentious information to Boards, senior leadership teams, advisory groups and wider stakeholder audiences.Act as an ambassador for WorkWell across Essex, building commitment, ownership and visible leadership support.Manage situations where programme performance, funding, delivery risks or organisational priorities may be subject to challenge or scrutiny.Establish and maintain effective relationships with national and regional programme leads to ensure compliance, effective reporting and adoption of best practice.Lead stakeholder engagement strategies that support behavioural change, service adoption and sustainable cultural change across the system.Financial and resource managementHold responsibility for the effective management of the 6.3 million pound WorkWell programme budget and associated financial resources.Lead financial planning, monitoring and forecasting activities to ensure delivery within available resources.Ensure compliance with grant conditions, financial controls, governance requirements and audit standards.Identify and mitigate financial risks that may impact programme delivery or future funding.Ensure appropriate commissioning, procurement and contract management arrangements are implemented where required.Provide financial assurance and performance reporting to local, regional and national stakeholders.Team management and capability buildingProvide strategic leadership to the WorkWell team and wider learning and change network.Lead recruitment, appraisal, performance management and workforce development activities.Create a culture of continuous learning, innovation and improvement.Develop leadership and capability across partner organisations to support delivery of work and health ambitions.Design and oversee learning and development programmes that support transformation at scale.Coach, support and influence senior leaders and stakeholders in leading change and service transformation.OtherUse initiative and work autonomously to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel) add any other software requirements here if not specifically included above KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:National WorkWell Programme TeamRegional Programme AdviserDWP and Department of Health and Social Care representativesEssex ICB Executive and Senior Leadership TeamsLocal Authority Chief Officers and DirectorsPlace-based partnershipsEmployment support providersPrimary Care, Community and Acute ProvidersVCFSE leadersEmployer representatives and business networksNeighbourhood Health Programme leadsWider transformation and commissioning leadsSIRO, DPO and Information Governance teamsHealth & Wellbeing Board officers and senior staff
Person Specification
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
- A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Experience
Essential
- Experience of managing sensitive situations with patients, families, or carers and/or with wider advocating agencies.
- Experience of leading and delivering complex and contentious change and transformation projects and / or programmes at scale.
- Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance.
People & Culture
Essential
- Commitment to continuous improvement, organisation learning and achieving positive outcomes.
- Evidence of compassionate leadership.
- Experience in promoting diversity, inclusion and equality of opportunity.
Strategy & Analysis
Essential
- Experience in scoping and delivering effective evaluations of projects and interventions.
- Experience working at a strategic level, using analytical skills to address complex problems.
- Able to identify policy implications and how to manage potential competing priorities / interests in developing strategies.
Partnerships & Communities
Essential
- Experience of working across organisational boundaries in the development and delivery of projects.
- Excellent influencing and negotiation skills.
- Able to represent the organisation credibly and positively in internal and external meetings.
Qualifications
Essential
- Educated to Masters level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Governance & Assurance
Essential
- Experience of leading projects requiring collective decision-making.
- Understanding of the importance of effective corporate governance.
- Able to balance the need to seek relevant board and executive support for decisions with the ability to work autonomously to drive delivery of decisions.
Person Specification Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations. Experience Essential Experience of managing sensitive situations with patients, families, or carers and/or with wider advocating agencies. Experience of leading and delivering complex and contentious change and transformation projects and / or programmes at scale. Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance. People & Culture Essential Commitment to continuous improvement, organisation learning and achieving positive outcomes. Evidence of compassionate leadership. Experience in promoting diversity, inclusion and equality of opportunity. Strategy & Analysis Essential Experience in scoping and delivering effective evaluations of projects and interventions. Experience working at a strategic level, using analytical skills to address complex problems. Able to identify policy implications and how to manage potential competing priorities / interests in developing strategies. Partnerships & Communities Essential Experience of working across organisational boundaries in the development and delivery of projects. Excellent influencing and negotiation skills. Able to represent the organisation credibly and positively in internal and external meetings. Qualifications Essential Educated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development Governance & Assurance Essential Experience of leading projects requiring collective decision-making. Understanding of the importance of effective corporate governance. Able to balance the need to seek relevant board and executive support for decisions with the ability to work autonomously to drive delivery of decisions.
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Posted 13 hour(s) ago
Reference: 2380609
Job summary
The Reception Team Leader will provide leadership and day-to-day management of the Reception and Care Navigation Team, ensuring the delivery of an efficient, patient-centred service. Working closely with the Management Team and Partners, the post holder will oversee reception operations, staff development, rota management and service improvement, helping to ensure patients receive timely access to care.
The role requires handling sensitive and confidential information with the highest levels of professionalism, integrity and discretion.
The post holder will support quality improvement, workforce development, CQC compliance and the achievement of QOF and Enhanced Service targets, while promoting equality, inclusion, health and safety and collaborative working across the practice.
As a key member of the wider practice team, the successful candidate will contribute to the ongoing development of services and the delivery of excellent patient care.
Please note: Applications will be reviewed throughout the advertising period and we reserve the right to close this vacancy early if sufficient applications are received.
We welcome candidates who use AI tools thoughtfully during the application process. AI should be used to support and enhance your application, not replace your own skills, knowledge and experience. We encourage applicants to be authentic and clearly demonstrate their own achievements and strengths.
Main duties of the job
The Reception Team Leader will lead and manage the Reception and Care Navigation Team, ensuring the delivery of a high-quality, patient-focused service and the efficient day-to-day running of reception operations. The post holder will provide line management, training, support and performance oversight for reception staff, ensuring compliance with practice policies and mandatory training requirements.
Key responsibilities include managing reception rotas, supporting appointment and clinical rota management, coordinating home visit schedules, maintaining staffing levels, and overseeing effective care navigation processes. The post holder will act as a senior point of contact for patients, staff and external organisations, handling complex enquiries and supporting complaint resolution.
The role includes reviewing and improving reception processes, maintaining confidentiality and information governance standards, supporting practice reports, and contributing to the delivery of QOF, Enhanced Services and other contractual requirements. The post holder will also support operational responsibilities, including fire safety, deliveries and cold chain procedures where applicable.
Working closely with the wider management team and Partners, the Reception Team Leader will contribute to quality improvement, workforce development, safeguarding, clinical governance, CQC compliance and the promotion of equality, diversity and health and safety.
About us
Sixways Clinic is a friendly GP Practice in Cheltenham Spa. We serve just over 11,000 patients and aim to provide the highest level of care at all times. We have six GP Partners, two Salaried GPs, 2 ANPs, a strong Nursing Team, Admin Team and Care Navigation Team.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£15 to £15.50 an hour Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
A0350-26-0014
Job locations
London Road
Cheltenham
Gloucestershire
GL52 6HS
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Reception Team Leader in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Lead the Reception and Care Navigation Team, ensuring effective day-to-day operations and delivery of high-quality patient services.
b. Line manage reception and care navigation staff, including induction, training, performance management, appraisals, welfare support and mandatory training compliance.
c. Maintain the highest standards of confidentiality, professionalism and information governance.
d. Manage reception staffing rotas, clinical appointment templates and home visit schedules, ensuring adequate cover for leave and absences.
e. Review, implement and improve reception policies, procedures and working practices to ensure efficiency, consistency and compliance with current legislation.
f. Support the Management Team and Partners with practice reporting, service development planning and quality improvement initiatives.
g. Act as a key point of contact for patients, staff and external agencies, including hospitals, police, solicitors, the DVLA and other partner organisations.
h. Support the management of patient complaints, ensuring staff understand and follow practice procedures.
i. Coordinate team training and development, promoting a culture of continuous learning and excellent customer service.
j. Support operational responsibilities including deliveries, cold chain compliance, fire safety arrangements and general facilities processes.
k. Contribute to the achievement of QOF, Enhanced Services and other contractual requirements through effective team leadership and service delivery.
l. Ensure compliance with practice policies, safeguarding responsibilities, clinical governance requirements, CQC standards, health and safety, and equality, diversity and inclusion principles.
m. Maintain a safe, organised working environment and participate in annual appraisal and ongoing professional development.
The duties and responsibilities listed above are not exhaustive and may be amended to meet the changing needs of the practice.
Job description
Job responsibilities
The following are the core responsibilities of the Reception Team Leader in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Lead the Reception and Care Navigation Team, ensuring effective day-to-day operations and delivery of high-quality patient services.
b. Line manage reception and care navigation staff, including induction, training, performance management, appraisals, welfare support and mandatory training compliance.
c. Maintain the highest standards of confidentiality, professionalism and information governance.
d. Manage reception staffing rotas, clinical appointment templates and home visit schedules, ensuring adequate cover for leave and absences.
e. Review, implement and improve reception policies, procedures and working practices to ensure efficiency, consistency and compliance with current legislation.
f. Support the Management Team and Partners with practice reporting, service development planning and quality improvement initiatives.
g. Act as a key point of contact for patients, staff and external agencies, including hospitals, police, solicitors, the DVLA and other partner organisations.
h. Support the management of patient complaints, ensuring staff understand and follow practice procedures.
i. Coordinate team training and development, promoting a culture of continuous learning and excellent customer service.
j. Support operational responsibilities including deliveries, cold chain compliance, fire safety arrangements and general facilities processes.
k. Contribute to the achievement of QOF, Enhanced Services and other contractual requirements through effective team leadership and service delivery.
l. Ensure compliance with practice policies, safeguarding responsibilities, clinical governance requirements, CQC standards, health and safety, and equality, diversity and inclusion principles.
m. Maintain a safe, organised working environment and participate in annual appraisal and ongoing professional development.
The duties and responsibilities listed above are not exhaustive and may be amended to meet the changing needs of the practice.
Person Specification
Knowledge and skills
Essential
- Excellent verbal and written communication skills
- Strong problem-solving skills with the ability to analyse, interpret and process information accurately, using initiative, discretion and sound judgement when making decisions.
- Ability to work effectively both independently and as part of a team, building positive relationships with colleagues, patients and stakeholders from diverse backgrounds and communities.
- Sensitive and empathetic in distressing situations
- Strong organisational, planning and time management skills, with the ability to think strategically, prioritise effectively and deliver practical solutions
Desirable
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
Experience
Essential
- Experience of working within general practice as a receptionist or care navigator
- Experience of a leadership role
Desirable
- Experience of providing appraisal writing and staff development
- Experience of chairing meetings, and producing agendas and minutes
- Experience of health and safety requirements and needs within a small business
Qualifications
Essential
- A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
Desirable
- Leadership and/or management qualification
Person Specification
Knowledge and skills
Essential
- Excellent verbal and written communication skills
- Strong problem-solving skills with the ability to analyse, interpret and process information accurately, using initiative, discretion and sound judgement when making decisions.
- Ability to work effectively both independently and as part of a team, building positive relationships with colleagues, patients and stakeholders from diverse backgrounds and communities.
- Sensitive and empathetic in distressing situations
- Strong organisational, planning and time management skills, with the ability to think strategically, prioritise effectively and deliver practical solutions
Desirable
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures
Experience
Essential
- Experience of working within general practice as a receptionist or care navigator
- Experience of a leadership role
Desirable
- Experience of providing appraisal writing and staff development
- Experience of chairing meetings, and producing agendas and minutes
- Experience of health and safety requirements and needs within a small business
Qualifications
Essential
- A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
Desirable
- Leadership and/or management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sixways
Address
London Road
Cheltenham
Gloucestershire
GL52 6HS
United Kingdom
Employer's website
Employer details
Employer name
Sixways
Address
London Road
Cheltenham
Gloucestershire
GL52 6HS
United Kingdom
Employer's website
Apply Now
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Posted 13 hour(s) ago
Reference: 2380607
Job summary
About you
- Strong communication skills and the ability to build trusting relationships.
- Commitment to improving the quality of life for residents by delivering dignified, compassionate, and person-centred care.
- Ability to adapt to different environments and changing needs.
- Eagerness to learn, develop, and progress.
- A warm, friendly nature and a collaborative approach to working as part of a family-like team.
Benefits of working for The Ingleborough Nursing Home
- Excellent work environment we are much like a family
- High-quality funded training and career development
- EAP Employee Assistance Program (support for employees and their families)
- Company Pension Scheme
- Flexible working hours
- Quick and easy onboarding process
- Competitive pay
- Free onsite parking
- Subsidised meals
Main duties of the job
As a Care Assistant / Care Worker, you will be responsible for delivering high-quality, hands-on personal care to our residents, including:
- Person-Centred Care Delivery: Delivering daily hands-on personal care and hygiene support in strict alignment with residents' care plans and individual choices.
- Day-to-Day Monitoring: Continually monitoring residents' physical and mental wellbeing during your shift, and promptly escalating any changes in condition or concerns to the senior team.
- Medication Support: Assisting and supporting the Nurse-in-Charge with safe medication management only when specifically trained, authorised, and asked to do so under their direct clinical supervision.
- Digital Documentation: Completing and maintaining accurate, immediate records of all care delivery, daily observations, and fluid/nutrition logs within the Nourish system.
- Supporting a Calm Environment: Actively contributing to a safe, calm, and respectful environment across the home, promoting meaningful social engagement and resident choices.
- Collaborative Teamwork: Working closely with the wider Ingleborough team to uphold the homes high standards of care, family-like community, and resident dignity.
About us
Who are we?
The Ingleborough Nursing Home is one of the most trusted healthcare providers in North Yorkshire with 50 years experience of providing Quality Care with Kindness.
Why The Ingleborough Nursing Home?
At The Ingleborough Nursing Home were committed to Quality Care with Kindness.
Our professional, friendly and dedicated approach gives our team the support they need to do their role without unnecessary worries. We strive to provide compassionate care and do our upmost for our residents and colleagues alike, reflected in our core values of Quality Care with Kindness.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
L0134-26-0002
Job locations
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Job description
Job responsibilities
Job Title Care Assistant / Care Worker
Overall Responsible to Registered Manager
Daily Responsible to Senior Care and or Lead Care
Our Core Values
- Quality Care with Kindness - This is the heart of everything we do.
- Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place.
- Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.
Job Summary
To provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.
Key Responsibilities
Physical Care, Wellbeing & Support
- Personal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements.
- Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans.
- Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment.
- Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed.
- Responsiveness Promptly answering call bells and responding compassionately to individual care needs.
- Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.
Social Engagement & Environment
- Activity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations.
- Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion.
- Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes.
- Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment.
- Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised.
- Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.
Governance, Recording & Safety
- Care Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate.
- Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately.
- Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team.
- Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities.
- Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.
Safeguarding Adults / Mental Capacity Act
To complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.
Health and Safety
As an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare.
- Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.
This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.
Job description Job responsibilities Job Title Care Assistant / Care WorkerOverall Responsible to Registered ManagerDaily Responsible to Senior Care and or Lead CareOur Core ValuesQuality Care with Kindness - This is the heart of everything we do. Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place. Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.Job SummaryTo provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.Key ResponsibilitiesPhysical Care, Wellbeing & SupportPersonal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements. Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans. Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment. Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed. Responsiveness Promptly answering call bells and responding compassionately to individual care needs. Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.Social Engagement & EnvironmentActivity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations. Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion. Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes. Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment. Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised. Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.Governance, Recording & SafetyCare Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate. Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately. Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team. Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities. Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.Safeguarding Adults / Mental Capacity ActTo complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.Health and SafetyAs an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare. Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.Data ProtectionThe post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.
Person Specification
Experience
Essential
- Previous experience working with older people within a care home or professional care environment.
- Ability to adapt to different environments and changing needs.
Desirable
- Previous experience supporting individuals living with dementia.
Additional
Essential
- Right to work in the UK.
- Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team.
- Ability to build trusting relationships.
- Commitment to improving the quality of life for residents.
- Works collaboratively as part of a family-like team.
- Willingness to complete all mandatory training including Safeguarding and Health and Safety.
Desirable
- Good organisational and time-management skills.
- Previous experience using electronic care logging systems such as Nourish.
- Basic IT skills.
Qualifications
Essential
- NVQ Level 2 in Health and Social Care or equivalent.
Desirable
- Evidence of continuous personal or professional development.
Person Specification Experience Essential Previous experience working with older people within a care home or professional care environment. Ability to adapt to different environments and changing needs. Desirable Previous experience supporting individuals living with dementia. Additional Essential Right to work in the UK. Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team. Ability to build trusting relationships. Commitment to improving the quality of life for residents. Works collaboratively as part of a family-like team. Willingness to complete all mandatory training including Safeguarding and Health and Safety. Desirable Good organisational and time-management skills. Previous experience using electronic care logging systems such as Nourish. Basic IT skills. Qualifications Essential NVQ Level 2 in Health and Social Care or equivalent. Desirable Evidence of continuous personal or professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ingleborough Nursing Home
Address
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Employer's website
https://ingleboroughnursinghome.com (Opens in a new tab)
Employer details
Employer name
Ingleborough Nursing Home
Address
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Employer's website
https://ingleboroughnursinghome.com (Opens in a new tab)
Apply Now
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Learning and Change Lead WorkWell - Band 8a
NHS Essex Integrated Care Board View all jobs
Posted 13 hour(s) ago
Reference: 2380606
Job summary
30-month term:This post is offered as a fixed-term contract for candidates outside the NHS or as a secondment for those employed by an NHS organisation.
Please note:This opportunity is only open to applicants currently working within the East of England region. Please includethe area in which you work when stating your current employer.
Do you want to help deliver a programme that will change lives across Essex? WorkWell supports people whose health affects their ability to find, stay in or return to work. Bringing together partners from health, care, local government, the voluntary sector and employment services, the programme will help residents improve their health, confidence and independence while accessing employment opportunities.
You will design and deliver learning, engagement and change activities to support programme implementation. Working across NHS organisations, local authorities, employment support services and voluntary and community sector organisations, you will lead stakeholder engagement, organisational development and capability building to support adoption of the WorkWell model.
Supporting the Head of Learning and Change, you will provide specialist advice, lead key workstreams and translate strategic objectives into practical interventions that improve outcomes. You will use learning from implementation to enhance delivery, build capability, promote collaboration and support improvement across the WorkWell partnership.
Main duties of the job
You will be responsible for developing and maintaining detailed work plans and implementation schedules, ensuring delivery against agreed milestones and coordinating activities across multiple organisations and stakeholder groups to support programme objectives. You will also support governance arrangements and programme reporting requirements, as well as coordinating Learning and Change Network activities, facilitating the sharing of good practice across Essex and nationally.
You should possess strong interpersonal skills and the ability to build and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations. You will be a confident leader, ensuring the progressive development and delivery of system-wide learning and capability programmes. You will be required to effectively monitor expenditure associated with learning, engagement and development activities, requiring strong analytical skills and a keen eye for detail. The ability to identify risks to delivery and escalate issues appropriately is essential to the role. You will be proactive and attentive, ensuring value for money is achieved across commissioned learning and development activities. You should be proficient in using software required to develop reports to deliver high-quality documents through Microsoft packages. You will also support procurement and management of external training, facilitation or engagement support where required.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Fixed term
Duration
30 months
Working pattern
Full-time
Reference number
D9708-MSE576
Job locations
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The Learning and Change Lead will be responsible for leading the design, development and delivery of learning, engagement and change activities that support successful implementation of the Essex WorkWell Programme.
Working across a complex partnership of NHS organisations, local authorities, employment support services, voluntary and community sector organisations and employers, the postholder will lead programmes of stakeholder engagement, organisational development, behavioural change and capability building to support successful adoption of the WorkWell model.
The postholder will act as the subject matter expert for learning, change management and system adoption, translating strategic objectives into practical interventions that improve engagement, capability and programme outcomes. They will support the Head of Learning and Change by providing specialist advice, leading key workstreams and ensuring learning from implementation is captured, shared and used to improve delivery.
The postholder will work across organisational boundaries to build capability, promote collaboration and support a culture of continuous improvement across the WorkWell partnership.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan:
- From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
- From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
- From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
- Implement policy and / or service developments related to WorkWell, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan.
- Ensure compliance with relevant ICB policies.
- Use research and innovation to inform service improvements or performance management
- Lead the development and implementation of learning, engagement and change management approaches that support delivery of the WorkWell programme.
- Develop and maintain frameworks, guidance, tools and resources to support service adoption and continuous improvement.
- Support the development and implementation of policies, procedures and operating models relating to WorkWell delivery.
- Contribute to service redesign and improvement initiatives by applying organisational development and change management methodologies.
- Identify opportunities to improve processes, pathways and partnership working arrangements.
- Ensure learning from implementation is systematically captured and incorporated into future service development.
Strategy and analysis
- Use of complex health data sets, including those relating to performance across activity, finance, and quality to inform decision making.
- Analyse complex qualitative and quantitative information relating to programme delivery, stakeholder engagement, and service performance.
- Conduct change impact assessments and organisational readiness assessments to identify risks and opportunities.
- Evaluate the effectiveness of learning, engagement, and organisational development interventions.
- Develop recommendations for improvement based on evidence, stakeholder feedback, and programme intelligence.
- Support benefits realisation and evaluation activities across the programme.
- Produce complex reports, presentations and briefings for governance groups, programme boards and stakeholders.
- Ensure lived experience, staff feedback and stakeholder insight inform programme improvement activity.
Planning and organisation
- Lead planning and delivery of learning, engagement and change workstreams across the WorkWell programme.
- Develop and maintain detailed work plans and implementation schedules, ensuring delivery against agreed milestones.
- Coordinate activities across multiple organisations and stakeholder groups to support programme objectives.
- Manage competing priorities and adapt plans in response to emerging risks, issues and opportunities.
- Support governance arrangements and programme reporting requirements.
- Coordinate Learning and Change Network activities and facilitate the sharing of good practice across Essex and nationally.
Communications and Partnerships
- Build and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations.
- Deliver effective engagement activities that support programme awareness, understanding and adoption.
- Present complex information to diverse audiences using clear, accessible and engaging approaches.
- Facilitate workshops, learning events, communities of practice and collaborative improvement sessions.
- Use influencing and negotiation skills to build commitment to change and overcome resistance.
- Support senior leaders and managers in understanding and implementing organisational change.
- Develop communication and engagement materials tailored to different audiences and stakeholder groups.
- Establish effective networks across local, regional and national WorkWell programmes to support shared learning and best practice.
Financial and resource management
- Contribute to effective management of programme resources and budgets.
- Monitor expenditure associated with learning, engagement and development activities.
- Ensure value for money is achieved across commissioned learning and development activities.
- Support procurement and management of external training, facilitation or engagement support where required.
- Identify risks to delivery and escalate issues appropriately.
Team management and capability building
- Lead the development and delivery of system-wide learning and capability programmes.
- Design and facilitate training, workshops and development interventions for staff and stakeholders.
- Coach and support teams, managers and partners to adopt new ways of working.
- Support development of a continuous learning culture across the WorkWell partnership.
- Provide specialist advice on organisational development, behavioural change and stakeholder engagement.
- Supervise staff, project resources or temporary programme support where required.
- Support induction, onboarding and workforce development activities associated with the programme.
Other
- Able to use initiative and work independently as needed to deliver on requirements of the role
- Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
- Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
- Head of Learning and Change
- WorkWell Programme Team
- National Support Team
- Regional Programme Adviser
- NHS Provider Organisations
- Primary Care Networks
- Local Authority operational teams
- Employment support providers
- Voluntary, Community and Social Enterprise organisations
- Local employer networks
- Communications and engagement teams
- Organisational development and workforce teams
- Neighbourhood Health and wider commissioning leads
Job description Job responsibilities ROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The Learning and Change Lead will be responsible for leading the design, development and delivery of learning, engagement and change activities that support successful implementation of the Essex WorkWell Programme.Working across a complex partnership of NHS organisations, local authorities, employment support services, voluntary and community sector organisations and employers, the postholder will lead programmes of stakeholder engagement, organisational development, behavioural change and capability building to support successful adoption of the WorkWell model.The postholder will act as the subject matter expert for learning, change management and system adoption, translating strategic objectives into practical interventions that improve engagement, capability and programme outcomes. They will support the Head of Learning and Change by providing specialist advice, leading key workstreams and ensuring learning from implementation is captured, shared and used to improve delivery.The postholder will work across organisational boundaries to build capability, promote collaboration and support a culture of continuous improvement across the WorkWell partnership.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan:From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentImplement policy and / or service developments related to WorkWell, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan.Ensure compliance with relevant ICB policies.Use research and innovation to inform service improvements or performance managementLead the development and implementation of learning, engagement and change management approaches that support delivery of the WorkWell programme.Develop and maintain frameworks, guidance, tools and resources to support service adoption and continuous improvement.Support the development and implementation of policies, procedures and operating models relating to WorkWell delivery.Contribute to service redesign and improvement initiatives by applying organisational development and change management methodologies.Identify opportunities to improve processes, pathways and partnership working arrangements.Ensure learning from implementation is systematically captured and incorporated into future service development.Strategy and analysisUse of complex health data sets, including those relating to performance across activity, finance, and quality to inform decision making.Analyse complex qualitative and quantitative information relating to programme delivery, stakeholder engagement, and service performance.Conduct change impact assessments and organisational readiness assessments to identify risks and opportunities.Evaluate the effectiveness of learning, engagement, and organisational development interventions.Develop recommendations for improvement based on evidence, stakeholder feedback, and programme intelligence.Support benefits realisation and evaluation activities across the programme.Produce complex reports, presentations and briefings for governance groups, programme boards and stakeholders.Ensure lived experience, staff feedback and stakeholder insight inform programme improvement activity.Planning and organisation Lead planning and delivery of learning, engagement and change workstreams across the WorkWell programme.Develop and maintain detailed work plans and implementation schedules, ensuring delivery against agreed milestones.Coordinate activities across multiple organisations and stakeholder groups to support programme objectives.Manage competing priorities and adapt plans in response to emerging risks, issues and opportunities.Support governance arrangements and programme reporting requirements.Coordinate Learning and Change Network activities and facilitate the sharing of good practice across Essex and nationally.Communications and PartnershipsBuild and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations.Deliver effective engagement activities that support programme awareness, understanding and adoption.Present complex information to diverse audiences using clear, accessible and engaging approaches.Facilitate workshops, learning events, communities of practice and collaborative improvement sessions.Use influencing and negotiation skills to build commitment to change and overcome resistance.Support senior leaders and managers in understanding and implementing organisational change.Develop communication and engagement materials tailored to different audiences and stakeholder groups.Establish effective networks across local, regional and national WorkWell programmes to support shared learning and best practice.Financial and resource managementContribute to effective management of programme resources and budgets.Monitor expenditure associated with learning, engagement and development activities.Ensure value for money is achieved across commissioned learning and development activities.Support procurement and management of external training, facilitation or engagement support where required.Identify risks to delivery and escalate issues appropriately.Team management and capability buildingLead the development and delivery of system-wide learning and capability programmes.Design and facilitate training, workshops and development interventions for staff and stakeholders.Coach and support teams, managers and partners to adopt new ways of working.Support development of a continuous learning culture across the WorkWell partnership.Provide specialist advice on organisational development, behavioural change and stakeholder engagement.Supervise staff, project resources or temporary programme support where required.Support induction, onboarding and workforce development activities associated with the programme.OtherAble to use initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:Head of Learning and ChangeWorkWell Programme TeamNational Support TeamRegional Programme AdviserNHS Provider OrganisationsPrimary Care NetworksLocal Authority operational teamsEmployment support providersVoluntary, Community and Social Enterprise organisationsLocal employer networksCommunications and engagement teamsOrganisational development and workforce teamsNeighbourhood Health and wider commissioning leads
Person Specification
Personal Attributes and Values
Essential
- Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
- A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.
Experience
Essential
- Experience of working at a senior level in a relevant healthcare environment (NHS or other).
- Experience of leading and managing projects in relevant commissioning functions as outlined in the ICB model blueprint.
- Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance, and an understanding of the social determinants of public health.
Strategy & Analysis
Essential
- A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision.
- Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership.
- Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management.
Governance & Assurance
Essential
- A good understanding of effective corporate governance.
- Experience delivering projects that require collective decision-making and how to negotiate success in those situations.
- A good understanding of the route for decision making within the ICB.
People & Culture
Essential
- Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary.
- Experience in compassionate leadership and promoting diversity, inclusion and equality of opportunity.
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise.
Partnerships & Communities
Essential
- Able to represent the organisation credibly and positively in internal and external meetings.
- Experience working across organisational boundaries in the development and delivery of projects.
- Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary.
Qualifications
Essential
- Educated to Masters level (relevant focus) or equivalent managerial experience
- Evidence of sustained commitment to continuing professional development
Person Specification Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations. Experience Essential Experience of working at a senior level in a relevant healthcare environment (NHS or other). Experience of leading and managing projects in relevant commissioning functions as outlined in the ICB model blueprint. Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance, and an understanding of the social determinants of public health. Strategy & Analysis Essential A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision. Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership. Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management. Governance & Assurance Essential A good understanding of effective corporate governance. Experience delivering projects that require collective decision-making and how to negotiate success in those situations. A good understanding of the route for decision making within the ICB. People & Culture Essential Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary. Experience in compassionate leadership and promoting diversity, inclusion and equality of opportunity. A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise. Partnerships & Communities Essential Able to represent the organisation credibly and positively in internal and external meetings. Experience working across organisational boundaries in the development and delivery of projects. Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary. Qualifications Essential Educated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS Essex Integrated Care Board
Address
Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website
https://www.essex.icb.nhs.uk (Opens in a new tab)
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Posted 13 hour(s) ago
Reference: 2380603
Job summary
About you
- Strong communication skills and the ability to build trusting relationships.
- Commitment to improving the quality of life for residents by delivering dignified, compassionate, and person-centred care.
- Ability to adapt to different environments and changing needs.
- Eagerness to learn, develop, and progress.
- A warm, friendly nature and a collaborative approach to working as part of a family-like team.
Benefits of working for The Ingleborough Nursing Home
- Excellent work environment we are much like a family
- High-quality funded training and career development
- EAP Employee Assistance Program (support for employees and their families)
- Company Pension Scheme
- Flexible working hours
- Quick and easy onboarding process
- Competitive pay
- Free onsite parking
- Subsidised meals
Main duties of the job
As a Care Assistant / Care Worker, you will be responsible for delivering high-quality, hands-on personal care to our residents, including:
- Person-Centred Care Delivery: Delivering daily hands-on personal care and hygiene support in strict alignment with residents' care plans and individual choices.
- Day-to-Day Monitoring: Continually monitoring residents' physical and mental wellbeing during your shift, and promptly escalating any changes in condition or concerns to the senior team.
- Medication Support: Assisting and supporting the Nurse-in-Charge with safe medication management only when specifically trained, authorised, and asked to do so under their direct clinical supervision.
- Digital Documentation: Completing and maintaining accurate, immediate records of all care delivery, daily observations, and fluid/nutrition logs within the Nourish system.
- Supporting a Calm Environment: Actively contributing to a safe, calm, and respectful environment across the home, promoting meaningful social engagement and resident choices.
- Collaborative Teamwork: Working closely with the wider Ingleborough team to uphold the homes high standards of care, family-like community, and resident dignity.
About us
Who are we?
The Ingleborough Nursing Home is one of the most trusted healthcare providers in North Yorkshire with 50 years experience of providing Quality Care with Kindness.
Why The Ingleborough Nursing Home?
At The Ingleborough Nursing Home were committed to Quality Care with Kindness.
Our professional, friendly and dedicated approach gives our team the support they need to do their role without unnecessary worries. We strive to provide compassionate care and do our upmost for our residents and colleagues alike, reflected in our core values of Quality Care with Kindness.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
L0134-26-0004
Job locations
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Job description
Job responsibilities
Job Title Care Assistant / Care Worker
Overall Responsible to Registered Manager
Daily Responsible to Senior Care and or Lead Care
Our Core Values
- Quality Care with Kindness - This is the heart of everything we do.
- Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place.
- Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.
Job Summary
To provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.
Key Responsibilities
Physical Care, Wellbeing & Support
- Personal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements.
- Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans.
- Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment.
- Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed.
- Responsiveness Promptly answering call bells and responding compassionately to individual care needs.
- Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.
Social Engagement & Environment
- Activity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations.
- Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion.
- Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes.
- Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment.
- Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised.
- Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.
Governance, Recording & Safety
- Care Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate.
- Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately.
- Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team.
- Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities.
- Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.
Safeguarding Adults / Mental Capacity Act
To complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.
Health and Safety
As an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare.
- Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.
This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.
Job description Job responsibilities Job Title Care Assistant / Care WorkerOverall Responsible to Registered ManagerDaily Responsible to Senior Care and or Lead CareOur Core ValuesQuality Care with Kindness - This is the heart of everything we do. Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place. Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.Job SummaryTo provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.Key ResponsibilitiesPhysical Care, Wellbeing & SupportPersonal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements. Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans. Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment. Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed. Responsiveness Promptly answering call bells and responding compassionately to individual care needs. Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.Social Engagement & EnvironmentActivity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations. Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion. Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes. Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment. Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised. Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.Governance, Recording & SafetyCare Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate. Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately. Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team. Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities. Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.Safeguarding Adults / Mental Capacity ActTo complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.Health and SafetyAs an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare. Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.Data ProtectionThe post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.
Person Specification
Experience
Essential
- Previous experience working with older people within a care home or professional care environment.
- Ability to adapt to different environments and changing needs.
Desirable
- Previous experience supporting individuals living with dementia.
Additional
Essential
- Right to work in the UK.
- Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team.
- Ability to build trusting relationships.
- Commitment to improving the quality of life for residents.
- Works collaboratively as part of a family-like team.
- Willingness to complete all mandatory training including Safeguarding and Health and Safety.
Desirable
- Good organisational and time-management skills.
- Previous experience using electronic care logging systems such as Nourish.
- Basic IT skills.
Qualifications
Essential
- NVQ Level 2 in Health and Social Care or equivalent.
Desirable
- Evidence of continuous personal or professional development.
Person Specification Experience Essential Previous experience working with older people within a care home or professional care environment. Ability to adapt to different environments and changing needs. Desirable Previous experience supporting individuals living with dementia. Additional Essential Right to work in the UK. Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team. Ability to build trusting relationships. Commitment to improving the quality of life for residents. Works collaboratively as part of a family-like team. Willingness to complete all mandatory training including Safeguarding and Health and Safety. Desirable Good organisational and time-management skills. Previous experience using electronic care logging systems such as Nourish. Basic IT skills. Qualifications Essential NVQ Level 2 in Health and Social Care or equivalent. Desirable Evidence of continuous personal or professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ingleborough Nursing Home
Address
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Employer's website
https://ingleboroughnursinghome.com (Opens in a new tab)
Employer details
Employer name
Ingleborough Nursing Home
Address
Ingleborough Nursing Home
1 High Street
Ingleton
CARNFORTH
Lancashire
LA6 3AB
United Kingdom
Employer's website
https://ingleboroughnursinghome.com (Opens in a new tab)
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Patient Support Administrator - General Administrator
Albany House Medical Centre View all jobs
Posted 14 hour(s) ago
Reference: 2380598
Job summary
An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.
We are looking for a flexible and hardworking individual with good organisational, and communication skills. You will take pride in your working ethic and be willing to go that extra mile to help our patients.
Previous knowledge or experience of working in a GP Practice environment is preferrable but not essential as training will be given to the right candidate.
The role is for 27.5 hours a week and main duties will be carried out Monday to Friday between 13:00 - 18:30.
The successful candidate will be an essential part of a small team that prides itself on optimum patient experience within the Albany House surgery.
You will also be required to work a Saturday morning (8am-12pm) on a Rota basis which is roughly 1 Saturday in 7.
Main duties of the job
Key Responsibilities
Reception & Telephone Duties:
- Welcome and assist patients and liaise with the practice team.
- Handle appointment bookings, face to face/telephone contacts, and direct inquiries to appropriate professionals.
- Navigate internal/external service inquiries and relay messages accurately.
- Initiate/respond to contact from patients and healthcare agencies.
- Ensure daily operational readiness of systems.
- Manage tasks and actions via Anima Health platform.
Administrative Responsibilities:
- Prioritise and manage personal workload.
- Handle administration task such as immunisation recalls, pathology results, prescriptions, and patient requests.
- Perform data entry, record summarisation, and clerical tasks (filing, scanning, registrations).
- Maintain a tidy and professional workspace.
- Provide cover during staff absences and work occasional weekends/overtime.
- Complete mandatory training and any duties assigned by management.
Anima Health System:
- Process and manage patient requests efficiently.
- Ensure accurate triage and documentation of calls and requests.
Appointment & Medical Records Management:
- Book/edit/cancel appointments and recalls using SystmOne and Anima Health.
- Monitor system effectiveness and report issues.
- Manage correspondence, reports, and hospital letters promptly.
About us
ABOUT ALBANY HOUSE, OUR VALUES AND BEHAVIOURS
Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.
As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.
In undertaking this role, you are always expected to behave in accordance with our practice values which demonstrate your commitment to the delivery of high-quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.
Our values are:
- We treat patients, service users, and each other with kindness, dignity, and respect.
- Services are always designed around the Patient.
- We deliver services that are well managed,efficient, convenient, and accessible for patients.
- We do what we say we are going to do.
- We are one team and work best when we work together.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3074-26-0005
Job locations
3 Queen Street
Wellingborough
Northants
NN8 4RW
United Kingdom
25 St. Michaels Lane
Wollaston
Wellingborough
Northamptonshire
NN29 7QH
United Kingdom
Job description
Job responsibilities
Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.
As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.
In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.
Our values are:
We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together
Key responsibilities
- Manage, administer and deal with all enquiries and queries from patients, staff and general public
- Administrative duties
- Providing admin support to clinicians as required (including chaperoning)
- Communicating with patients
- Making, canceling and re-arranging appointments
- Other administrative duties
- Carry out other administrative duties as required to cover other staff absence and in times of increased activity
- Liase with external partners
- Treat EVERY patient, staff member and general public with respect and dignity
- Flexibility to amend working hours at short notice
Working Hours
Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential
Equality, Diversity & Inclusion
A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.
Safety, Health, Environment and Fire (SHEF)
This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.
Confidentiality
This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.
This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
Induction Training
On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager
Learning and Development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.
Collaborative Working
All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Job description Job responsibilities Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.Our values are:We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work togetherKey responsibilitiesManage, administer and deal with all enquiries and queries from patients, staff and general publicAdministrative dutiesProviding admin support to clinicians as required (including chaperoning)Communicating with patientsMaking, canceling and re-arranging appointmentsOther administrative dutiesCarry out other administrative duties as required to cover other staff absence and in times of increased activityLiase with external partnersTreat EVERY patient, staff member and general public with respect and dignityFlexibility to amend working hours at short noticeWorking HoursCore working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essentialEquality, Diversity & InclusionA good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.Safety, Health, Environment and Fire (SHEF)This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.ConfidentialityThis practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.Quality & Continuous Improvement (CI)To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.Induction TrainingOn arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations ManagerLearning and DevelopmentThe effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Person Specification
Experience
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- Excellent communication skills (written and oral)
- Strong IT skills
- Customer Service experience
- Clear, polite telephone manner
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure
Desirable
- Previous Experience of working within a healthcare environment
- Competent in the use of Office and Outlook
- SystmOne user skills
- Flexibility to work outside of core office hours
Person Specification Experience Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Excellent communication skills (written and oral) Strong IT skills Customer Service experience Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Desirable Previous Experience of working within a healthcare environment Competent in the use of Office and Outlook SystmOne user skills Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albany House Medical Centre
Address
3 Queen Street
Wellingborough
Northants
NN8 4RW
United Kingdom
Employer's website
https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Albany House Medical Centre
Address
3 Queen Street
Wellingborough
Northants
NN8 4RW
United Kingdom
Employer's website
https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)
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