Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

Please visit our Facebook and Twitter page @NSFTjobs

* Previous applicants need not apply *

Person Specification

Qualifications

Essential

• RMN, Dip SW, Dip OT or equivalent

Experience

Essential

• Experience of leading service development within a mental health care setting
• Collaborative working between services and working in partnership with statutory and voluntary services.
• Experience with risk assessment and ongoing management

Desirable

• Experience of providing leadership in a mental health care environment

Knowledge

Essential

• An understanding of the policies and guidelines both local and national e.g National Institute for Clinical Excellence guidelines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

GYAS,

Northgate St

Gt Yarmouth

NR30 1BU

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

The must haves for this role:

• NVQ level 3 in childcare or equivalent qualification in line with those listed on the qualification finder section of www.education.gov.uk

• An understanding of the Early Years Foundation Stage

• A knowledge of safeguarding children and child protection.

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Rebecca Croft, Nursery Manager on 0118 9585316 or contact her at [email protected] who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK

Person Specification

Education, qualifications or training

Essential

• NVQ 3 in childcare or equivalent qualification in line with those listed on the 'qualification finder' section of www.education.gov.uk
• An understanding of the Early Years Foundation Stage

Continuous Professional Development

Essential

• A knowledge of safeguarding children and child protection and appropriate protocol
• As stated in the EYFS, a good standard of written and spoken English. Also able to read and understand English such as to follow instructions or interpret a policy

Desirable

• Food Hygiene Certificate
• Paediatric First Aid Certificate

Previous Experience

Essential

• Experience of any work which demonstrates the skills required for the post
• Experience of teamwork
• Previous relevant work in childcare

Knowledge, skills and abilities

Essential

• Good communication skills
• An understanding of the role of the Key Person
• Knowledge of inclusive practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Nursery Little Dragons, 57-59 Bath Road, Reading RG30 2BA

Reading

RG30 2BA

United Kingdom

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full personspecification can be accessed under the Shortlisting Criteria section of the document.

Person Specification

Qualifications

Essential

• General education to GCSE level

Desirable

• Working towards CIPS, NVQ Level 3 or equivalent

Knowledge

Essential

• Operational procurement experience (order processing, expediting, negotiation of pricing)
• Good communication skills with ability to disseminate essential and complex information to multidisciplinary groups
• Understanding of basic purchasing principles and procurement systems.
• Responsibility for adhering to the Trusts standing financial instructions.

Desirable

• Good verbal and written skills (including report writing)
• Sound commercial knowledge and approach
• Understanding of contract Law.

Skills

Essential

• Understanding of basic professional purchasing principles.
• Prioritisation skills which include the ability to be methodical, numerate, a good problem solver, motivated, influential, assertive with tact and diplomacy
• Standard Keyboard skills for document writing and spreadsheet work.
• Ability to meet tight deadlines and targets
• Current knowledge of basic contract law.
• Prioritisation skills which include the ability to be methodical, numerate, a good problem solver, motivated, influential, assertive with tact and diplomacy
• Ability to manage their time effectively
• Ability to maintain confidentiality to the highest level
• Ability to work proactively with the ability to work on own initiative

Desirable

• Exposure to the healthcare market

Key Competencies/Personal Qualities and Attributes

Essential

• Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
• Good communication skills with ability to disseminate essential and complex information to multidisciplinary groups
• A team player that has the ability to effectively interact with others and achieve results
• Personal credibility, with the ability to quickly gain the confidence of others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Kettering General Hospital NHS Foundation Trust

Address

University Hospitals of Northamptonshire

Northamptonshire

Kettering

NN16 8UZ

United Kingdom

Employer's website

https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)

Job description

Job responsibilities

This post is both rewarding and a vital role towards the assessment and delivery of treatment to our patients in the Ashfield area.

To provide a high-quality Occupational Therapy service collaboratively with the patients in their own homes and local environments. Working with an assistant in the provision of intervention plans. If interested see JD/Spec for more details.

Professional and clinical supervision will be provided by an identified Occupational Therapist.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

• BSc or MSc Occupational Therapy
• HCPC registered
• Specialist knowledge/post registration and experience of working in a mental health setting

Desirable

• Demonstrates continued professional development to maintain registration

Training

Essential

• Further specialist knowledge/post registration experience or training of specialist professional interventions and evaluations.
• Leadership experience or training
• Clinical educator
• Willingness to undertake clinical practice, education, and training to enhance service delivery

Desirable

• Relevant training to post

Knowledge

Essential

• Specialist clinical knowledge
• Applied knowledge of risk assessment within field of clinical practice
• Knowledge of National Policy and guidance.

Desirable

• Knowledge of how mental and physical health contribute to risk assessment and support management.
• Applied leadership knowledge.

Contractual Requirements

Essential

• A full UK driving licence and vehicle for business use is required for this post; however, reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Experience

Essential

• Working experience of assessing and managing a complex caseload with adults with profession specific needs in mental health
• Experience of effective multi-disciplinary/agency working
• Experience of delivering different learning and development opportunities for staff teams.
• Experience in evaluation / audit as part of profession/multi-professional team
• Experience of the clinical and professional development of others including students

Desirable

• Experience of working in community or acute mental health
• Experience of leading / managing project work.
• Experience of research, audit, service evaluation and/or quality improvement projects - setting up, evaluating, reporting and application
• Identifies clinical risks and carries out MDT/ Trust Risk assessments and formulation for individuals, groups or services highlighting needs
• Experience of collaboration across teams, services, and other stakeholders outside of the Trust

Skills

Essential

• Excellent written and oral communication skills for a variety of audiences, and in situations
• Organised and able to prioritise a high turnover caseload
• Leadership skills
• Motivated and a motivator
• Team builder and team member
• Autonomous and able to work without direct supervision
• Reflective practitioner
• IT skills - to support clinical and service needs and developments

Values & Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Physical Requirements

Essential

• Has the physical ability to perform the full range of duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Ashfield LMHT - Millfields

Blossomwood, Mansfield Rd

Sutton-in-Ashfield

NG17 4JT

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications

Essential

• Doctoral level training in clinical or counselling psychology (or its equivalent for those trained prior to 1996), as accredited by the HCPC, including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology, as accredited by the British Psychological Society.
• Professional registration with the Health and Care Professions Council (HCPC).
• Eligible for Practitioner Full Membership of the BPS Divisions of Clinical or Counselling Psychology

Desirable

• Post-doctoral training in one or more additional specialised areas of psychological practice

Experience

Essential

• Experience of working as a qualified clinical or counselling psychologist at a highly specialist level.
• Experience of working and communicating with a wide variety of patient groups, across the whole life course and presenting with the full range of clinical severity across a range of care settings including inpatient, community, outpatient, residential, primary care
• Experience in the management of services, including the management of psychology staff groups.
• Experience in leading on the promotion and development of psychological approaches within health care settings.
• Experience of working clinically within health and medical settings.
• Experience of maintaining a high degree of professionalism in the face of highly emotive and distressing psychological and physical health problems, verbal abuse and the threat of physical abuse.
• Experience of exercising full clinical responsibility for clients' psychological care and treatment, both as a professionally qualified care co-ordinator and also within the context of a multi-disciplinary care plan
• Experience of teaching, training, and professional and clinical supervision.

Desirable

• Experience of the application of psychology in different cultural contexts.
• Experience of representing psychology within the context of multi-disciplinary care
• Experience in project management.

Skills and Knowledge

Essential

• Doctoral level knowledge of clinical/counselling psychology, including highly developed knowledge of lifespan developmental psychology, models of psychopathology, clinical psychometrics and neuropsychology, and two or more distinct psychological therapies.
• Highly developed skills in the use of complex methods of psychological assessment, intervention , and management, frequently requiring sustained and intense concentration.
• A high-level ability to communicate effectively both in writing and orally complex, highly technical and clinically sensitive information to patients, their families, carers and a wide range of lay and professional persons.
• Ability to exercise judgement when presented with highly complex facts or situations, which require the analysis, interpretation , and comparison of a range of options.
• Skills in providing consultation to other professional and non - professional groups.
• Doctoral level knowledge of research design and methodology, including complex multivariate data analysis as practiced within the field of clinical or counselling psychology .
• Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Knowledge of legislation & policy in relation to DPS's patient groups and psychological, neurological and physical health/mental health.
• Formal training in supervision of other psychologists.
• Evidence of continuing professional development as recommended by HCPC and BPS.
• Skills in working with diversity

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g., personality disorder, chronic or terminal illness, complex psychological or physical problems, dual diagnoses, people with additional disabilities etc).

Personal Qualities

Essential

• Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours.
• Ability to identify, and employ as appropriate, clinical governance mechanisms for the support and maintenance of clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Positive attitude, sensitivity and commitment to working with relevant patient groups and their significant others.
• Experience in working with interpreters.
• Ability to think creatively and flexibly about psychology as applied to designated services
• Excellent organisational skills, able to work with appropriate autonomy and able to recognise when escalation to the DPS senior management team is required.

Desirable

• Ability to develop and use complex multi -media materials for presentations in public, professional and academic settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Sheffield Teaching Hospitals

Herries Road

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical

1. Work as an experienced autonomous practitioner, professionally and legally accountable for all aspects of own practice and for maintaining a high standard of patient-centred care.

2. Undertake comprehensive specialist assessment, differential diagnosis and management of patients with complex dysphagia, integrating clinical history, examination findings, instrumental assessment and relevant medical information.

3. Analyse and interpret highly complex and sometimes conflicting clinical information to formulate individualised management plans, including recommendations regarding oral intake, rehabilitation, compensatory strategies and onward referral.

4. Undertake FEES and videofluoroscopy within own scope of competence (training and support can be given if needed), contributing to diagnosis, treatment planning and review, and supporting safe governance of instrumental swallowing assessment.

5. Provide highly specialist dysphagia assessment and management for patients with tracheostomies and patients in critical care, working closely with the multidisciplinary team.

6. Provide expert clinical advice and second opinions for complex, high-risk or unusual dysphagia presentations and support appropriate escalation where clinical risk is identified.

7. Assess capacity and obtain valid informed consent in accordance with relevant legislation and Trust policy, contributing to best-interest and risk-management discussions where appropriate.

8. Communicate complex and sensitive information regarding swallowing, aspiration risk, nutrition and hydration and management options to patients, relatives, carers and professionals, including situations where there are barriers to understanding or differing views.

9. Work collaboratively with ward and community teams to support safe transfer of care, ensuring clear communication of swallowing recommendations and onward referral where required.

Clinical Leadership and Service Development

1. Act as the Trust clinical lead and expert resource for dysphagia, providing professional leadership and promoting consistently high standards of dysphagia care.

2. Lead the development, implementation and review of dysphagia pathways, clinical guidelines, standard operating procedures and competency frameworks in line with current evidence, professional guidance and Trust governance requirements.

3. Identify opportunities for service improvement and lead or contribute to quality improvement initiatives that improve patient safety, experience, outcomes, efficiency and equity of access.

4. Work collaboratively with the Operational Lead SLT and relevant team leads regarding service pressures, clinical priorities and dysphagia-related risks. Routine staffing, caseload allocation and cover arrangements remain the responsibility of operational/team leads.

5. Influence multidisciplinary practice and decision-making relating to dysphagia, including the management of complex clinical risk.

6. Support the development and evaluation of instrumental dysphagia services, including FEES and videofluoroscopy, promoting equitable and clinically appropriate access.

7. Maintain effective professional networks with relevant internal and external services, professional groups, universities and research networks.

Clinical Governance, Quality and Risk

1. Lead dysphagia-related clinical governance activity, including audit, service evaluation, quality improvement and the use of relevant outcome measures.

2. Monitor and evaluate the quality, safety and effectiveness of dysphagia practice and use data, feedback, incidents and audit findings to inform improvement.

3. Contribute specialist dysphagia expertise to the review and investigation of relevant incidents, complaints and clinical risks, identifying learning and supporting implementation of actions.

4. Promote evidence-based practice by critically appraising new evidence and national/professional guidance and translating relevant findings into local practice.

5. Ensure dysphagia-related policies, procedures and clinical resources are reviewed and updated appropriately.

6. Promote safe practice in relation to infection prevention and control, equipment, record keeping, information governance and risk management.

Education, Training and Clinical Supervision

1. Lead and coordinate a programme of dysphagia education and training for SLTs and relevant members of the wider multidisciplinary workforce across Trust sites.

2. Provide clinical supervision, specialist advice and competency support to SLTs developing or maintaining dysphagia skills.

3. Support competency development in specialist areas including instrumental assessment, tracheostomy and complex dysphagia where this falls within the post holder's scope of practice.

4. Contribute to undergraduate and postgraduate education, including supervision and teaching of Speech and Language Therapy students.

5. Support induction and development of new staff and contribute to multidisciplinary education relating to dysphagia.

6. Maintain own continuing professional development and specialist competencies, reflecting on practice and maintaining an evidence-based professional portfolio in accordance with HCPC and RCSLT requirements.

7. Participate in annual appraisal/PDR as an appraisee and, where formally delegated, contribute to PDR or development review processes for other staff.

Communication and Collaborative Working

1. Establish and maintain effective communication networks for dysphagia across the Trust and with relevant community and external services.

2. Communicate highly complex, sensitive or contentious information effectively, adapting communication to the needs of patients, carers and colleagues.

3. Work collaboratively with medical, nursing, dietetic, pharmacy, therapy, radiology, critical care and other colleagues to ensure coordinated multidisciplinary dysphagia care.

4. Promote awareness of the role and contribution of Speech and Language Therapy in dysphagia management and patient safety.

5. Build constructive relationships across professional and organisational boundaries and contribute specialist expertise to relevant meetings, working groups and service-development forums.

Organisation and Management

1. Prioritise and manage own specialist clinical workload effectively, responding appropriately to clinical urgency and risk.

2. Use resources responsibly and contribute to service planning by identifying dysphagia-related demand, capacity, risk and development needs.

3. Contribute to recruitment and selection where appropriate.

4. Contribute to the review of referral criteria and pathways for dysphagia services.

5. Collect and interpret relevant activity, outcome and quality data to support service evaluation, governance and planning.

6. This post provides clinical leadership for dysphagia. Routine line management, day-to-day staff deployment and operational cover arrangements are not inherent responsibilities of the role unless separately and explicitly delegated.

Person Specification

Qualifications

Essential

• Degree or equivalent recognised qualification in Speech and Language Therapy
• Current HCPC registration as a Speech and Language Therapist
• Evidence of relevant postgraduate education and training in adult dysphagia
• Evidence of ongoing CPD relevant to highly specialist dysphagia practice

Desirable

• Postgraduate study at Master's level or equivalent
• Leadership/service improvement training
• Clinical educator/supervision qualification or training

Experience

Essential

• Significant post-registration SLT experience, including substantial experience in adult dysphagia
• Highly specialist knowledge and experience in assessment and management of complex adult dysphagia
• Demonstrable competence in clinical dysphagia assessment and management at a highly specialist level
• Experience of managing complex clinical risk and making autonomous clinical decisions
• Experience of working within an acute hospital multidisciplinary environment
• Experience in assessment and management of patients with tracheostomy
• Competent in videofluoroscopic assessment of swallowing or evidence of advanced progress towards independent competence with ability to achieve full competence within an agreed timeframe
• Independent competence in FEES, or evidence of advanced progress towards independent competence with ability to achieve full competence within an agreed timeframe
• Knowledge of relevant professional guidance and evidence relating to dysphagia

Desirable

• Experience across a range of acute specialties, e.g. stroke, critical care, respiratory, frailty, neurology
• Experience of developing or expanding an instrumental assessment service
• Advanced tracheostomy experience
• FEES supervisor/mentor level competence
• Experience of complex shared decision-making/eating and drinking with acknowledged risks
• Experience across organisational boundaries/community interfaces

Knowledge and Skills

Essential

• Sound knowledge of clinical governance, patient safety, risk management and evidence-based practice
• Experience of clinical audit/service evaluation and implementing improvements arising from findings
• Experience of quality improvement/service improvement
• Ability to critically appraise evidence and translate evidence/guidance into clinical practice

Desirable

• Experience contributing to investigation of incidents or complaints
• Formal QI methodology training
• Research experience, publication or presentation
• Experience presenting audit/QI work beyond own service

Personal Qualities

Essential

• Highly developed verbal and written communication skills
• Ability to communicate complex, sensitive and potentially contentious information to patients, carers and professionals
• Evidence of effective multidisciplinary working and ability to influence clinical decision-making
• Ability to manage differences of professional opinion constructively and advocate for safe, patient-centred dysphagia care
• Demonstrates advanced clinical reasoning and sound professional judgement
• Able to work autonomously and take responsibility for complex clinical decisions within scope of practice
• Demonstrates clinical leadership, professional credibility and ability to act as a positive role model
• Able to prioritise competing demands and respond appropriately to clinical risk
• Able to work collaboratively and build effective professional relationships
• Demonstrates commitment to equality, diversity, inclusion and person-centred care
• Demonstrates behaviours consistent with Trust values: being open and honest, ensuring people feel cared for, and showing respect for everyone

Desirable

• Previous formal clinical lead experience
• Experience of business case or service redesign work
• Formal leadership/management development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work semi-autonomously on a day-to-day basis within their scope of practice under supervision of and subject to review at regular intervals by a registered practitioner psychologist in accordance with British Psychological Society (BPS) guidelines.

The post holder will work as part of a multi-disciplinary service team providing psychology services for adults. The post holder will be based at the Ashfield, Bassetlaw or Rushcliffe LMHTs. The Trust reserves the right with consultation to relocate post holders to any based within the Trust in line with service requirements.

To post holder will undertake a range of clinical activities across a range of settings including in person, by telephone or digital platforms. Activity will include psychological assessments, treatments and other types of clinical intervention with individual service users, carers, families, groups etc; along with other activities such as staff training; research and development activity.

Liaison with a broad range of other discipline and agencies including health, social care and voluntary services will be a key aspect of this post.

A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Person Specification

Values and Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Qualifications

Essential

• Masters Clinical Associate in Psychology qualification.
• Eligibility for registration on the BPS Wider Psychological Workforce register.

Experience

Essential

• Relevant supervised experience of delivering psychological assessments and interventions in Adult Mental Health services.
• Experience of working in a setting with adults presenting with mental health difficulties.
• Experience of working within a multidisciplinary team.
• Relevant CPD as required by the BPS.

Desirable

• Research and Audit skills to evidence the efficacy of specialist interventions.

Knowledge

Essential

• Masters level knowledge of psychological theory and research, including psychological assessment, formulation, intervention and evaluation.
• Masters level knowledge of mental health presentations within the adult population.
• Masters level knowledge of applied research design and methodology.
• Knowledge of wider healthcare systems, NHS services and the role of psychological services within the NHS.
• Up to date knowledge of psychological research and national guidance relevant to the client group.
• Awareness of the potential impact of discrimination & disadvantage on mental health.
• Ability to draw upon a specific theoretical knowledge base in the analysis of facts or situations to arrive at appropriate formulations, under clinical supervision.
• Knowledge of psychological theory relating to the impact on adverse experiences and environment impact on mental health and well-being.
• An understanding of 'Population Health' strategy.
• Awareness of their own competence and expertise and work within those boundaries.
• Aware of the expectations of professional and ethical behaviour and act in accordance with these.

Desirable

• Knowledge of psychological theory of life stages.

Skills

Essential

• Skills in conceptualising, analysing and communicating complex information.
• Excellent interpersonal skills including the ability to build rapport, communicate empathically and sensitively in a manner appropriate to the context and recipient.
• Strong communication and presentation skills, both written and verbal.
• Good IT skills.
• Ability to work in a team.
• Work with people from a wide range of backgrounds.
• Contain and work with organisational stress and able to hold the stress of others.
• Manage effectively exposure to distressing/highly emotional circumstances.
• Manage effectively verbal aggression from service users, families, etc. and the risk of physical aggression.
• Respectful and collaborative approach to service users, families, carers, colleagues and other professionals.
• Good organisational skills and an ability to work well to deadlines.

Contractual requirements

Essential

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
• Maintenance of Trust's Essential training.

Physical Requirements

Essential

• Has the ability to perform the full range of duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Bassetlaw LMHT

Queens Buildings

Worksop

S80 1HP

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main responsibilities:

To be responsible for organising and prioritising own and others’ workload in the day-to-day allocation of work.

To deputise when required in the team manager’s absence and delegate appropriately to other medical staff.

To have organisational knowledge relating to Trust protocols and procedures and adhere to them.

To be responsible for providing accurate records of information required by the Trust for audit purposes.

To ensure effective risk management at team level by accident/incident reporting, assessing, and controlling risk and ensuring residual risks are added to the Trust’s risk register.

Clinical Skills:

To act as an autonomous, registered practitioner who is legally and professionally accountable for their own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.

The post holder will have full registration with a licence to practice from the General Medical Council (GMC).

Further professional knowledge will have been gained through accredited courses, workshops, study, and in-house training programmes.

To be responsible, and accountable, for service delivery to clients/patients.

To be able to assess and develop care plans to meet the complex needs of patients with a variety of conditions, recognising own limitations and seeking advice when necessary. This will include continuously evaluating and acting on outcomes.

To be able to initiate referrals to other health professional specialist services and agencies.

To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence, and quality of life.

To ensure practice is supported by research, evidence-based practice, literature, and peer review.

Person Specification

Qualifications

Essential

• MRCPsych or equivalent. Section 12 Approval or eligibility for it.
• Approved Clinician status, or eligibility for it.
• Inclusion in, or eligibility for inclusion in the Specialist Register or within 6 months of obtaining CCT

Desirable

• Postgraduate qualification

Experience

Essential

• Extensive knowledge of the biological, psychological, and social determinants of mental health disorders and evidence-based treatment interventions.
• An understanding of system leadership and evidence of how this has been put into practice.
• An awareness of NHS strategic and clinical governance priorities.

Desirable

• Experience in managing patients and families from different cultural backgrounds.
• Working with interpreters and translators

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

The Grove

Chadwell Heath

Essex

RM6 4XH

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Registered Nurse or other relevant allied health professional.
• Minor Injuries course, or equivalent
• ILS/PILS or equivalent
• ED Nursing course (e.g. Level 2 ED nursing competencies) or equivalent

Desirable

• Appraisal course, or equivalent.
• Mentorship course, or equivalent
• Management and leadership course, or equivalent

Experience

Essential

• Demonstrates extensive skills in provision of emergency care at a Band 6 level or above
• Experience in minor injuries management in a primary care setting/ED or MIU
• Experience in providing formal teaching

Desirable

• Experience of policy development and review.

Skills

Essential

• Suturing course, or equivalent.
• Plastering course, or equivalent.

Desirable

• Experience working as an Emergency Nurse Practitioner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.

Person Specification

Qualifications

Essential

• BSc Clinical Physiology or equivalent BSc in Exercise Sciences / Physiology

Desirable

• Good clinical practice certificate.
• Recognised ARTP courses.
• Registered with, or working towards registration with the Academy for Healthcare Science (AHCS) and/or registration with the HCPC.

Experience

Essential

• Experience conducting spirometry testing
• Experience of working with patients/customers/clients
• Experience in Health and Well-being setting

Desirable

• Experience conducting ECG testing.

Knowledge

Essential

• Knowledge of the data protection act and an understanding of patient confidentiality
• Knowledge and understanding of Equal Opportunity and diversity issues

Desirable

• Knowledge of a Millennium (patient appointment system) or similar system

Skills

Essential

• Ability to work in and contribute in a team environment
• Effective verbal and written communication
• Ability to cope with a heavy workload
• Ability to organise and prioritise workload and show initiative
• Ability to work well under pressure
• Ability to use Microsoft (word and Excel) applications
• Knowledge of current professional issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Mile end hospital + Cross site

London

E1 4DG

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Experience

Essential

• Experience of working with patients/customers/clients

Desirable

• Well versed in basic diagnostic skills of a band 3 cardiographer
• Experience of non-invasive cardiology procedures e.g. ECG

Skills

Essential

• Ability to work in and contribute in a team environment
• Effective verbal and written communication
• Ability to cope with a heavy workload
• Ability to organise and prioritise workload and show initiative
• Ability to work well under pressure
• Ability to use Microsoft (word and Excel) applications
• Knowledge of current professional issues

Desirable

• Knowledge of a CRS (patient appointment system) or similar

Qualifications

Essential

• Basic life support

Desirable

• ASCST
• Immediate life support

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

London

EC1A 7BE

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The Senior Recovery Mental Health Worker will support the delivery of effective, recovery-focused mental health interventions for individuals accessing the Urgent and Crisis Team. The post holder will act as the second practitioner during crisis assessments, supporting clinicians to identify social, practical, emotional and recovery-focused needs and contributing to the overall assessment of an individual's circumstances.

The role includes delivering brief interventions and structured follow-up support within the 72-hour follow-up pathway. This will involve engaging with service users through telephone and face-to-face contact, utilising active listening, solution-focused approaches and motivational techniques to help individuals manage periods of distress, develop coping strategies and access appropriate support networks.

The post holder will liaise with a wide range of professionals and agencies to facilitate referrals, coordinate interventions and ensure continuity of care. They will promote recovery, independence, social inclusion and positive wellbeing by supporting individuals to engage with community-based services and resources relevant to their needs.

The Senior Recovery Mental Health Worker will maintain accurate and timely electronic records, undertake risk identification and escalation, comply with safeguarding responsibilities and work in accordance with Trust policies, procedures and professional standards. They will contribute to multidisciplinary team working, reflective practice, service evaluation and quality improvement initiatives whilst supporting colleagues and providing informal guidance to Recovery Workers where appropriate.

The post holder will demonstrate flexibility, initiative and professionalism, maintaining a strong commitment to person-centred care, continuous learning and the Trust values of working together, being respectful and kind, being inclusive, and keeping improving

Person Specification

Knowledge and skills

Essential

• oKnowledge and experience of recovery-focused mental health practice.
• oKnowledge of safeguarding adults and children
• oAbility to communicate effectively both verbally and in writing.
• oAbility to engage with people experiencing mental health distress.
• oAbility to undertake risk identification and appropriately escalate concerns.
• oGood organisational, prioritisation and time-management skills.

Desirable

• Previous experience working in a Mental health community setting

Training and qualifications

Essential

• oNVQ Level 3 in Health and Social Care or equivalent relevant qualification, or equivalent experience.
• oCommitment to ongoing training and professional development.

Experience

Essential

• oExperience of working with people experiencing mental health difficulties.
• oExperience of providing support in a health, social care, community or voluntary sector setting.
• oExperience of working as part of a multidisciplinary team.

Desirable

• oExperience within mental health crisis, urgent care or community mental health services.
• oExperience delivering brief interventions
• oExperience of working within NHS services.
• oExperience signposting to mental health services

Other

Essential

• oAbility to travel across the Trust area.
• oFlexible approach to working patterns to meet service needs.
• oAbility to work independently and as part of a team.
• oCompetent IT skills, including Microsoft Office and electronic patient record systems.
• Has own car and driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

The Longley Centre

Norwood Grange Drive

Sheffield

S5 7JT

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Undertake routine physical health interventions and monitoring, including venepuncture, blood sampling, ECGs, Clozapine Assays, and the recording of physical health observations such as blood pressure, pulse, height, and weight. The post holder will not be responsible for the interpretation of blood test or ECG results.

Deliver health promotion and wellbeing interventions, providing advice and support relating to healthy eating, physical activity, smoking cessation, and substance misuse. Facilitate referrals to appropriate services and agencies in partnership with service users.

Ensure that follow-up appointments and reviews are arranged promptly and in accordance with NICE guidance, local protocols, and individual clinical need.

Communicate the outcomes of physical health screening and monitoring to GPs and Primary Care Networks (PCNs), highlighting any concerns and escalating issues appropriately when required.

Contribute to the safe and effective management of clinical environments by maintaining stock levels, coordinating the ordering of supplies, ensuring the safe disposal of sharps and clinical waste, undertaking equipment checks (including defibrillators), and supporting the maintenance and calibration of physical health equipment. Signpost service users to appropriate services, including Primary Care Mental Health Teams (PCMHT) and Voluntary, Community and Social Enterprise (VCSE) organisations.

Develop and maintain positive therapeutic relationships with service users while working within professional boundaries.

Encourage and support service users to actively engage in their agreed care plans and access relevant health, social care, and community-based services.

Implement agreed programmes of care in collaboration with service users and carers, under the guidance and supervision of an identified healthcare professional.

Monitor service users' progress, functioning, and mental state, recognising and reporting early warning signs of relapse or deterioration to the appropriate members of the care team.

Participate in the evaluation and review of care delivered, contributing to continuous improvements in service quality and outcomes.

Recognise and respond to the needs of carers, providing information, support, and signposting as appropriate.

Promote physical health and wellbeing as part of a holistic approach to recovery and person-centred care.

Support the planning, facilitation, and delivery of therapeutic, social, and recovery-focused group activities that enhance engagement, wellbeing, and social inclusion.

Person Specification

Technical skills

Essential

• oExcellent written & verbal communication skills with the ability to understand & follow care pathways, to write & record accurate information in a prompt & timely manner & to have basic IT skills.
• oA caring confident attitude with the ability to work within a multidisciplinary environment & to highlight risks within the community setting & those associated with lone working
• oDemonstrate an interest & commitment to ongoing development of the role, with the ability to identify personal development needs whilst actively participating in appraisal & clinical supervision
• oDemonstrate an interest in the entire client group with the ability to respond to the individual rights/needs/opinions of the service user

Desirable

• oKnowledge of current issues affecting people with serious mental illness.
• oKnowledge of Early Interventions service and care pathway.

Training & Qualifications

Essential

• oMaths and English GCSE or equivalent (e.g. functional skills; ENIC)
• oVocational qualification in health and social care (e.g. care certificate; level 2/3 diploma).
• oTraining in Phlebotomy, conducting ECG's, & physical health monitoring i.e. BP, Pulse, sats.

Experience

Essential

• oAt least 2 years previous experience of working with people across the age range, with varying mental health needs.

Desirable

• oEvidence of working effectively as part of a multi- disciplinary team working within acute mental health services.
• oExperience of working in the community/people's own homes.
• oExperience of working in Children and Young People's mental health services.

Other

Essential

• Full clean driving license
• Able to work independently as well as part of a team.
• Able to accept instructions from senior staff and show initiative when appropriate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

East Glade

1 East Glade Crescent

Sheffield

S12 4QN

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details about the duties & responsibilities for this role, please refer to the attached Job Description.

Person Specification

Qualifications

Essential

• Please refer to the attached person specification document.

Desirable

• Please refer to the attached person specification document.

Experience

Essential

• Please refer to the attached person specification document.

Desirable

• Please refer to the attached person specification document.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Locala Health and Wellbeing

Address

Princess Royal Health Centre Greenhead Road Huddersfield, HD1 4EW United Kingdom

Huddersfield

HD1 4EW

United Kingdom

Employer's website

https://www.locala.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Care Advisor (PCA) Job Description

Responsible to: Patient Care Advisor Team Leader / Patient Care Advisor Manager Accountable to: Patient Care Advisor Manager / Practice Manager Hours: As agreed, with flexibility required to meet service needs.

The Patient Care Advisor (PCA) is the first point of contact for patients accessing the practice and plays a vital role in delivering an efficient, professional and compassionate service.

The post holder will provide high-quality reception and administrative support, ensuring patients are signposted to the most appropriate service while supporting the safe and effective operation of the practice. You will work collaboratively with the wider multidisciplinary team to provide an excellent patient experience and contribute to the smooth running of practice services.

Welcome patients and visitors in a courteous, professional and compassionate manner. Provide excellent customer service both face-to-face and over the telephone, dealing with enquiries sensitively and efficiently. Maintain patient confidentiality, manage difficult conversations calmly and professionally, and promote a positive image of the practice.

Answer incoming calls promptly and courteously, assess patient needs using agreed protocols and signpost appropriately. Book, amend and cancel appointments using SystmOne and manage appointment requests in accordance with practice policies and total triage processes. Take accurate messages and ensure timely communication with clinicians and colleagues.

Support patients who are unable to complete SystmConnect requests independently and complete requests on their behalf where appropriate. Promote and support the use of the NHS App, SystmConnect and other online services, ensuring sufficient information is obtained to enable appropriate clinical triage.

Book, amend and cancel appointments across clinical services, ensuring patients are booked into the most appropriate appointment type. Explain appointment processes clearly and escalate urgent clinical concerns in accordance with practice policy.

Help patients access the most appropriate NHS or community service. This includes Pharmacy First, community pharmacies, NHS 111, urgent treatment centres, community services, social prescribing, mental health services, local authority services and voluntary organisations.

Process new patient and temporary resident registrations, update demographic information, verify identity where required and maintain accurate patient records.

Provide administrative support to the clinical team, including raising pathology and diagnostic test requests where authorised, booking interpreters, processing post, scanning and workflowing clinical correspondence and supporting wider practice administrative processes.

Maintain accurate and timely information within SystmOne, follow document management procedures and comply with GDPR and Information Governance requirements. Confidentiality must be maintained at all times.

Work collaboratively with clinicians and the wider practice team, support colleagues during busy periods and provide cover across reception positions. Participate in team meetings and contribute to service development and improvement.

Follow practice policies and procedures, report incidents and patient safety concerns and participate in audits and continuous improvement. Comply with safeguarding, infection prevention and Health & Safety requirements and promote equality, diversity and inclusion.

Participate in annual appraisal, complete mandatory training and maintain ongoing professional development.

This job description is not exhaustive and may be amended to meet the changing needs of the practice.

Person Specification

Experience

Essential

• Previous experience in a customer service, reception, administrative or other public-facing role.
• Experience of dealing with people by telephone and/or face-to-face in a professional environment.
• Experience of using IT systems and accurately entering, retrieving and maintaining information.
• Experience of working effectively as part of a team.
• Experience of managing a varied workload and prioritising tasks in a busy environment.

Desirable

• Previous experience of working within General Practice or another NHS/healthcare setting.
• Previous experience in a busy GP reception or patient-facing environment.
• Experience of using SystmOne and/or SystmConnect.
• Experience of supporting patients to use the NHS App or other digital healthcare services.
• Knowledge or experience of patient navigation, signposting and NHS primary care pathways.

Qualifications

Essential

• Good standard of general education, including GCSE English and Maths (or equivalent).
• Good level of written and spoken English.
• Evidence of willingness to undertake training and continued learning relevant to the role.

Desirable

• Relevant qualification in customer service, business administration, healthcare or a related field.
• Previous training or recognised qualification relevant to working within a healthcare or patient-facing environment.
• Evidence of additional training in areas such as safeguarding, confidentiality, Information Governance or customer care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Peter’s Medical Centre

Address

St Peter's Health Centre

30-36 Oxford Street

Brighton

BN1 4LA

United Kingdom

Employer's website

https://stpetersmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution.

For further details / informal visits contact:

Name

Chris Chantry

Job title

Director of Operations Family Health & Surgery

Email address

[email protected]

Person specification

Qualifications

Essential criteria

Maximum score 6

Educated to Master level or equivalent experience in a health related field

Professional management training/qualification.

Evidence of continuing professional development

Experience

Essential criteria

Maximum score 10

Experience of working at a senior/corporate level within the NHS with knowledge of key national NHS policy and strategies

Demonstrable experience in leading, motivating and managing teams

Significant experience of communicating and working with very senior managers and leaders

Experience of budget management and staff management

Experience of managing competing workloads concurrently

Skills

Essential criteria

Maximum score 12

Ability to use IT packages

Understanding of working with confidential information & corporate governance

Ability to lead a team ensuring it is customer focused and delivers a high quality service

Ability to communicate at all levels verbally and in writing in a manner which is clear, fluent and persuasive

Demonstrate ability to make sound judgements and decision making

Demonstrate professional credibility

Person Specification

Qualifications

Essential

• Educated to Master level or equivalent experience in a health related field
• Professional management training/qualification.
• Evidence of continuing professional development

Previous Experience

Essential

• Experience within the acute sector at senior manager level including operational responsibility for complex specialities/services
• Proven track record of achieving challenging healthcare targets
• Experience of delivering programmes of change within an NHS setting
• Experience of managing and hearing performance issues
• Experience of budget man

Knowledge

Essential

• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework values
• Well-developed IT skills to manage and report on complex performance management information
• Excellent communication skills, written and oral
• Evidence of being a team-player but able to stand back when necessary
• Ability to motivate staff to deliver challenging targets
• Ability to present complex data
• Proven influencing skills
• Ability to manage conflict
• Logical thinker with evidence of implementation of ideas and solutions
• Excellent problem solving skills using team when appropriate
• Able to analyse and understand complex financial and clinical data
• Business focused
• Sensitive to clinical and political demands
• Ability to cut through barriers to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln

Greetwell Road

Lincoln

DN2 5QY

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)