Job description

Job responsibilities

Responsible in the care of post op patients in the Main Recovery and Day Theatre Recovery. The role includes:

Airway management

Pain management.

Management of PONV

Maintaining patients homeostasis.

Drug and IV fluid administration.

IV cannulation.

Hygiene and wound management.

Management of arterial line.

PCA / nerve catheter / epidural prescription and management

Temperature management.

Safe transfer of patients to wards and critical care.

Care of Level 2 (HDU) patients.

Care of paediatric patients.

Responsible for assisting anaesthetist in the Pain List which could involve wearing of lead apron.

Documentation.

Person Specification

Qualifications

Essential

• Qualified ODP with HCPC registration or Qualified Nurse with NMC registration and relevant anaesthetic course

Desirable

• Mentorship course or willingness to undertake training within three months of appointment

Experience

Essential

• Minimum 1 years' experience working medicine or surgery at Band 5 level

Knowledge

Essential

• Excellent interpersonal, verbal and written communication skills
• Ability to plan, problem solve and prioritise
• Awareness of clinical governance and risk management
• Computer literate

personal qualities

Essential

• Excellent interpersonal, verbal and written communication skills
• Able to work full 24/7 shift patterns (days, nights and weekends) according to service needs
• Ability to maintain a professional demeanour in pressurised or stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Hospital

London

SE184QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Spire Healthcare, Dunedin | Reading | Scrub- Nurse/ODP | Theatre | Competitive rates | Flexible working | Spire Dunedin Hospital is looking for an experienced and highly motivated Scrub Nurse or Operating Department Practitioner (ODP) to join our dynamic Theatre Team on a Bank basis. This is an exciting opportunity to work alongside some of the region's most respected Consultants, supporting a wide range of surgical specialties within a professional and patient-focused environment. As part of our Theatre Team, you will play a key role in delivering excellent clinical care whilst enjoying the flexibility of bank work. Duties and Responsibilities: The Hospital covers a wide variety of surgical procedures:

Person Specification

Qualifications

Essential

• Current NMC/HCPC registration with no restriction on practice

Experience

Essential

• Registered Nurse/Operating Department Practitioner with at least 2 years scrub experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

16 Bath Road

Reading

RG1 6NS

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

The appointee will be based at The Christie and will provide senior input to wards and an outpatient clinic.

Clinical Provide specialist gastroenterology and nutrition input for inpatients and outpatientsrequiring complex nutrition support, including cancer-related intestinal failure, complex enteral feeding, and parenteral nutrition. Provide specialist input into the assessment and management of patients requiring artificial nutrition support, including parenteral nutrition (PN) and complex enteral feeding. Undertaking outpatient clinics (OPC) for patients on home parenteral nutrition, ensuring continuity of care and prevention of avoidable admissions. Lead two ward rounds (WR) and multidisciplinary team (MDT) meetings within the Nutrition Support Team. Support shared care models with regional centres (e.g. Salford) to optimise patient pathways. Manage complex PN nutrition-related complications, including line sepsis, liver disease,fluid/electrolyte imbalance, and gastrointestinal failure. Actively contribute to multidisciplinary team meetings, collaborating with dietitians, nurses, pharmacists, oncology, palliative care, and other relevant specialties to ensure coordinated patient care Maintain effective communication and coordination with the patient's parent Team, ensuring shared decision-making and seamless care planning for complex artificial nutrition support. Support oncology and other clinical teams in ethical, patient-centered, and evidence-based decision-making for complex artificial nutrition support cases, including end-of-life care considerations Provide consultant-level advice to other clinical teams within the Trust. Ensure safe initiation and monitoring of parenteral and complex enteral nutrition. To support decision making in appropriateness for home PN and providing support and advice to medical teams for palliative and EOL patients.

Leadership & Service Development Contribute to the strategic development of the Nutrition Support Service in line with national guidance (e.g. BAPEN, NICE). Be an active member of the trust Nutrition Steering Committee. Promote and monitor standards of complex nutritional care for cancer and intestinal failure patients. Strengthen governance, audit, and quality improvement processes within the NST service. Provide leadership in decision-making around artificial nutrition in patients with advanced cancer, ensuring decisions are evidence-based, ethical, and aligned with patients values. Contribute to goals-of-care discussions, advance care planning, and end-of-life care decisions. Act as a source of specialist advice on ethical dilemmas related to artificial nutrition, capacity, and best-interest decision-making in collaboration with legal and ethics committees if required. Participate in the strategic planning of nutrition support services, including potential expansion into broader gastroenterology/later effects work. Engage with regional and national networks to promote best practice.

Education & Training Provide teaching on ethical principles in artificial nutrition support and complex decision-making Contribute to undergraduate and postgraduate education programmes. Undertake CPD and maintain GMC revalidation.Research & Audit Contribute to the development, implementation, and review of policies, guidelines, and audit programs to ensure compliance with best practice standards. Engage with research activity in clinical nutrition and gastroenterology and support the development of research capacity and innovation within the team. Present and publish findings at local, national, and international level. Participate in or initiate research projects, and contribute to audit, service evaluation, and clinical research in nutrition and cancer. Develop and participate in clinical trials and translational research related to artificial nutrition, cancer cachexia, and survivorship.Governance & Professional Standards Participate in annual appraisal, job planning, and revalidation. Comply with Trust and GMC standards on clinical governance, risk management, safeguarding, and data protection. Maintain continuing professional development in line with Royal College of Physicians guidance. Uphold equality, diversity, and inclusion principles in clinical and educational practice.Office Equipment & Secretarial Support The role will have a consultant office within our Supportive Oncology Directorate, shared with a colleague from Endocrinology. The role will also have access to secretary based within Dietetics and Nutrition. Any role specific clinical equipment required for the Gastroenterologist will be purchased as required. The consultant will be issued Trust laptop.

Continuing Professional Development (CPD)The Trust supports the requirements for CPD as laid down by the GMC and royal colleges and is committed to providing time and financial support for these activities.

Job PlanningThe job plan outlines the requirements of the post and may be altered by joint agreement with the Divisional Clinical Director and Service Manager and in response to service needs. Job Plans are prospectively agreed subject to an annual individual job plan review (May September). It is expected that the initial Job Plan discussion will take place within the first six months of employment at the Trust and then be aligned to the Trusts annual Job Planning review cycle.

The annual review will examine all aspects of the job plan (including any educational and supervision components) and will also include an assessment of professional development with defined goals for the future. For more information refer to the Terms and Conditions section of this Job Description and also the Trusts Job Planning Policy

The consultant job plan will include a combination of Direct Clinical Care (DCC) and Supporting Professional Activities (SPA) delivered across the 7day week.

Weekend working will consist of programmed clinical activities that are jobplanned, scheduled in advance, and reviewed annually through the job planning process.

The pattern and timing of weekday and weekend programmed activities will be agreed on appointment and subsequently reviewed through the annual job planning cycle, taking account of service needs and consultant preferences.

Essential Training/Mandatory TrainingTo ensure you maintain safe practice and understand Trust requirements, you must ensure your essential/mandatory training modules are maintained at all times using allocated core SPA time to complete them.

On call CommitmentsThis role does not require participation in the on-call rota.

The OPC includes review and coordination with regional centres (e.g., Salford) to manage home PN patients and prevent avoidable admissions. SPA time includes preparation for MDT, clinical governance, ethical case review, and research/education activities. The remaining PA time can be flexible to accommodate urgent clinical needs, additional late effects work, or service development.

Person Specification

Qualifications

Essential

• MRCP
• GMC registration with a license to practice.
• Entry on the General Medical Council (GMC) specialist register via one of the following: Certificate of Completion of Training (CCT) (the proposed CCT date must be within 6 months of interview). Certificate of Eligibility for Specialist Registration (CESR).

Desirable

• Higher degree (MD/PHD) in gastroenterology, nutrition or related field
• Qualifications in oncology

Research / Publications

Essential

• Participation in relevant research in the field of nutrition/ oncology

Desirable

• Publication in Peer reviewed journals, active research in nutrition / gastroenterology

Training

Essential

• Broad Training in nutrition including enteral and parenteral nutrition and gastroenterology

Desirable

• Training in oncology patients

Experience

Essential

• Experience in clinical nutrition, enteral and parenteral nutrition; MDT experience in tertiary / specialist setting
• Knowledge and experience of ethical decision-making in artificial nutrition and end-of-life care.
• Experience of working in acute setting Clinical leadership
• Evidence of audit, quality improvement and governance participation
• Evidence of teaching and clinical supervision

Desirable

• Experience in Cancer related nutrition or intestinal failure

Personal skills

Essential

• Team working
• communication skills
• commitment to patient centred care
• Evidence of clinical leadership skills
• Ability to work under pressure, self motivated, able to motivate a team, enthusiastic and professional demeanor

Desirable

• Leadership in national societies, member of BAPEN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Christie NHS FT

Address

Endocrinology Medical - E00252

Manchester

M20 4BX

United Kingdom

Employer's website

https://www.christie.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Education/Qualification

Essential

• Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or A recognised equivalent course
• Willingness to undertake further training as appropriate

Desirable

• GCSE grade A-C or equivalent in English and Maths ECDL certificate
• Registration with the national regulatory body (when it becomes available).

Experience

Essential

• Experience of working in a health or social care setting
• Experience of working as part of a team
• Experience with the use of Microsoft Office and a variety of databases.

Desirable

• Experience with the NHS patient information database (Rio, CIS)

Skills & Knowledge

Essential

• Knowledge of NHS
• Demonstrate an acceptable level of numeracy and literacy
• An awareness of risk management.
• Knowledge of multi-agency services available and processes for referral
• Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being

Desirable

• Knowledge of local health needs strategies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Woodfield Road Medical Centre

7E Woodfield Road

London

W9 3XZ

United Kingdom

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried GPJob Summary

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract.

The post holder will adhere to GMC standards for good medical practice, contribute to the effective management of the practice, lead by example and maintain positive, collaborative working relationships with the multidisciplinary team.

We aim to offer a friendly, professional, patient-centred service to all our patients in a comfortable and safe environment.

All staff at Walnut Tree Health Centre have a duty to conform to the following:

A positive approach to Equality, Diversity & Inclusion (ED&I) creates an environment where everyone can achieve their full potential. It improves operational effectiveness, is morally right and is required by law.

Patients and their families have the right to be treated fairly and routinely involved in decisions about their treatment and care. They can expect dignity and respect and will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients are responsible for treating other patients and staff with dignity and respect.

Staff have the right to fair treatment in recruitment and career progression. They can expect an environment where diversity is valued and equality of opportunity promoted. Staff will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff are responsible for treating patients and colleagues with dignity and respect.

The organisation is committed to supporting staff health, wellbeing and safety.

The post holder must manage and assess risk within their areas of responsibility, ensuring adequate measures protect staff and patients. Work areas and practices must be monitored to ensure they are safe, free from hazards and comply with health, safety and security legislation, policies, procedures and guidelines.

All personnel must take reasonable care of health and safety at work for themselves, their team and others and cooperate with employers to ensure compliance.

All personnel must comply with:

• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (Workplace) Regulations 1999
• Coronavirus Act 2020
• Other statutory legislation brought to the post holders attention.

Walnut Tree Health Centre is committed to maintaining an outstanding confidential service. Patients entrust us with sensitive information relating to their health and care and have the right to expect staff to respect their privacy and maintain confidentiality.

All staff must protect patient information and provide a confidential service to meet legal requirements and retain patient trust.

All personnel are required to consider not only what they do but how they achieve it. By continually reviewing processes, we can improve the effectiveness of how we work.

Everyone is responsible for identifying opportunities to improve quality, sharing good practice and working with the team to improve patient care. Walnut Tree Health Centre promotes a culture of continuous improvement where everyone can contribute suggestions to improve service delivery and patient care.

Staff should interpret national strategies and policies into local implementation strategies aligned with the values and culture of general practice.

All staff must contribute to investigations and root cause analyses, including serious incident investigations and multidisciplinary case reviews.

A full induction programme is provided at Walnut Tree Health Centre. When attending any practice within the network, the post holder must also complete that practice's induction programme.

Training and development are fundamental to ensuring staff have the appropriate skills, knowledge, attitude and competence to perform their roles.

All staff must complete mandatory training as directed by the training co-ordinator. The post holder is expected to assess their own learning needs and undertake appropriate learning.

The post holder will undertake mentorship for team members and share learning and information to promote good practice and inform colleagues of current and future developments, including courses and conferences.

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

All staff must recognise the importance of collaborative working, understand their own role and scope, and identify how this may develop over time. Staff must prioritise workloads and use effective time management.

Teamwork is essential in a multidisciplinary environment. The post holder must work as an effective and responsible team member, support others, explore new ways of working and work effectively with colleagues to define values, direction and policies affecting care delivery.

Effective communication is essential. Staff must communicate in a way that enables appropriate information sharing.

All staff should delegate clearly and appropriately, following safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

All staff should use technology and appropriate software to support the planning, implementation and monitoring of care and the presentation and communication of information.

Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit.

Staff will receive detailed information during induction regarding policies and procedures. The post holder must adhere to organisational policies and regional directives and ensure protocols are followed.

Security is the responsibility of all personnel. The post holder must remain vigilant and report suspicious activity immediately to their line manager.

Door lock codes must never be shared. Restricted areas must remain secured. Password controls must be maintained and passwords must not be shared.

All staff are required to dress appropriately for their role.

All personnel are entitled to take leave. Line managers must ensure staff are given the opportunity to take their allocated annual leave and should encourage staff to take their full entitlement.

Public holidays will be calculated on a pro-rata basis according to hours worked.

The following are the core responsibilities of the Salaried GP. There may occasionally be a requirement to carry out other tasks depending on workload and staffing levels:

1. Deliver highly effective medical care to the entitled population.
2. Provide services commensurate with the GMS contract.
3. Undertake generic prescribing in accordance with local and national guidance.
4. Effectively manage long-term conditions.
5. Process administration in a timely manner, including referrals, repeat prescription requests and associated administrative tasks.
6. Undertake telephone triage and duty doctor roles on a rotational basis.
7. Maintain accurate clinical records in accordance with good practice, policy and guidance.
8. Work collaboratively and accept an equal share of the practice workload.
9. Adhere to best practice recommended through clinical guidelines and the audit process.
10. Contribute to the successful implementation of continuous improvement and quality initiatives.
11. Accept delegated responsibility for a specific area or areas of QOF.
12. Attend and contribute effectively to practice meetings as required.
13. Contribute effectively to the development and maintenance of the practice, including clinical governance and training.
14. Ensure compliance with the appraisal process.
15. Prepare for and complete the revalidation process.
16. Commit to self-learning and promote an ethos of continuing professional development across the practice team.
17. Support the training of medical students from all clinical disciplines.
18. Support the Partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.
19. Review and adhere to practice protocols and policies.
20. Encourage collaborative working, liaise regularly with all staff and promote a culture of continuous improvement.

In addition to the primary responsibilities, the Salaried GP may be requested to:

1. Participate in practice audits as requested by the audit lead.
2. Participate in local initiatives to enhance service delivery and patient care.
3. Participate in the review of significant and near-miss events, applying a structured approach such as root cause analysis (RCA).

Person Specification

Qualifications

Essential

• Qualifications Essential
• MBBS or equivalent medical qualification.
• Full GMC registration with a licence to practise.
• Inclusion on the GMC GP Register.
• CCT in General Practice or equivalent.
• MRCGP or equivalent.
• Evidence of ongoing CPD and professional development.
• Commitment to the requirements of appraisal and revalidation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walnut Tree Health Centre

Address

2 Blackberry Court

Walnut Tree

Milton Keynes

MK7 7PB

United Kingdom

Employer's website

https://www.walnuttreehealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• BTEC level 3 Diploma in Principles and practice for pharmacy technicians or equivalent (2)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
• Accuracy Checking Pharmacy Technician (ACPT) qualification ILM3 or equivalent leadership / management qualification

Desirable

• Practice Supervisor Train the trainer or equivalent qualification

Experience

Essential

• Significant, recent experience in direct patient-facing clinical pharmacy role
• Demonstrate experience of delivering safety initiatives and improved patient outcomes
• Evidence of basic teaching and tutoring in a hospital setting through training others e.g. pre-registration pharmacy technicians
• Experience of Medication Safety and governance
• Experience with organising and chairing meetings
• Use of Datix incident reporting system or equivalent
• Successful experience of managing & leading change projects
• Lead on in service development action plans
• Writing and presenting complex reports
• Experience in managing incident investigations
• Experience of working with senior healthcare professionals outside of Pharmacy
• Experience of leading or supervising practice research or audit
• Experience of identifying and managing risk
• Experience of protocol/guideline development
• Track record of successful team working

Desirable

• Experience using pharmacy stock management systems (CMM)
• Evidence of successful design and implementation of new supply processes.
• Experience of successfully managing staff, performing appraisals and giving feedback
• Management of Medicine Shortages

Knowledge

Essential

• Understanding of GPhC Revalidation requirements
• Knowledge of medicines management systems at the ward level
• Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work
• Understanding of stock control systems
• An awareness of current national standards, guidelines and service delivery issues relevant to area of practice
• Maintains a broad level of pharmacy practice
• Understanding of stock control systems
• Knowledge of Safe and Secure Handling of Medicines requirements
• Understanding of the importance of adherence to SOPs and legislation
• Demonstrates awareness of and commitment to the medication safety and clinical governance agenda
• Understands national and local priorities
• Knowledge of regulations and legislation relevant to area of practice
• Demonstrates a good understanding of patient safety initiative

Desirable

• Demonstrated knowledge of Quality systems
• Knowledge of interface issues relevant to different patient groups
• Knowledge of Patient Safety Incident Response Framework (PSIRF)

Skills

Essential

• Excellent interpersonal skills
• Effective verbal and written communication skills
• Be able to influence senior medical staff, the multidisciplinary team and management teams
• Able to motivate self and others
• Be able to implement and manage change
• Able to complete documentation accurately with attention to detail
• Able to accurately follow written procedures under pressure Demonstrates numeracy skills and ability to perform accurate, complex calculations

Other

Essential

• Leads by example, promoting the Bart's health values
• Able to push heavy trolleys
• Able to lift heavy loads frequently of up to 15kg

Desirable

• Membership of the Association of Pharmacy Technicians UK (APTUK)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

See attached Job Description and Person Specification for details of main responsibilities

Please ensure you demonstrate how you meet the essential/desirable criteria as part of your application.

Person Specification

Experience

Essential

• Relevant specialist experience post qualification e.g. autism, DLD population
• Experience of working with children with SEND in an educational or multidisciplinary setting (e.g. clinic, mainstream schools))
• Experience completing assessments and developing intervention plans

Desirable

• Student supervision / clinical education
• Experience supervising junior staff e.g. therapy assistants, NQT
• Teaching experience of in-service programs

Qualifications

Essential

• Degree or equivalent in Speech and Language therapy
• HCPC registration

Desirable

• Evidence of successful completion of specialist short courses
• Registered Member of Royal College of Speech & Language Therapists

Knowledge and skills

Essential

• Well established knowledge of assessment tools relevant to the client group
• A working knowledge of national policies and procedures relevant to the client group
• Knowledge of appropriate therapeutic interventions relevant to the client group
• Knowledge of a wide range of appropriate Augmentative and Alternative Communication aids for this client group
• Understanding the roles of other professional relevant to the client group
• Effective communication, monitoring, analysis and adaptation of interactions and responses within the assessment and therapeutic process

Personal qualities

Essential

• Excellent interpersonal skills - including observation, listening and empathy skills, and ability to consider cultural diversity
• Negotiation and problem solving skills
• Very good prioritisation skills
• Ability to work as part of a team
• Ability to communicate complex information to others where there may be barriers to understand

Desirable

• Leadership qualities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St John's Therapy Centre

162a St John's Hill

London

SW11 1SW

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Registered Nurse
• Nurse Education qualification

Desirable

• Evidence of work towards Masters qualification
• Degree Qualification in Cancer Related topic, preferably Urological Cancer

Experience

Essential

• Senior sister experience or or CNS experience

Desirable

• Experience of change management
• Experience in the development of support networks.
• Developing Nurse led clinics

Knowledge

Essential

• Proven clinical skills & sound knowledge in urology and bladder cancer
• Knowledge of Cancer patient pathways including those of breach dates and timeframes for treatment.
• Knowledge of Cancer patient Experience and ideas of how Barts Health can improve position
• Understanding shared governance
• Clear understanding of clinical governance

Skills

Essential

• Advanced Communication Skills
• Ability to work alone and under pressure
• Ability to manage complex situations both clinically and in terms of administration
• Run nurse lead clinics
• Presentation Skills (often have to present at MDT)

Desirable

• Clinical leadership skills
• Advanced decision making skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

London

E11 1NR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for full roles and responsibilities

Person Specification

Education/Qualifications

Essential

• Education to A level (Level 3 qualification) or equivalent standard
• Excellent command of English and Maths

Experience

Essential

• Previous experience in a "customer" focussed role
• Demonstrable IT and digital experience within several applications

Desirable

• Experience of working in the field of people management or employee relations
• Experience in an office administration role

Skills, Knowledge and Abilities

Essential

• Excellent communication and interpersonal skills both verbal and written
• Demonstrate behaviours in line with the Trust CARE Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Princes House, 73a London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and Responsibilities

1. To provide administrative and professional leadership to the wider administrative team in line with the Trusts values, administrative processes and organisational policies.
2. To effectively manage the implementation of admin local policies/processes of the service and provide guidance for queries and support administrative changes of work within the unit, including support to the clinical team to implement ledger changes and rota building.
3. Responsible for the day-to-day operation and direction of the administrative team within own locality and supporting other localities when required.
4. To provide administrative support and leadership across other localities as and when required.
5. To represent the administrative team at internal and external meetings as required
6. To assist the Assistant Service and Performance Manager with the development, implementation and monitoring of standard operating procedures, policies and work practises aligned to the administrative functions of the wider team.
7. Assist and support the unit with the projects and programmes in line with role.
8. Responsible for the recruitment of the administrative staff and apprentices within own locality.
9. Make required arrangements to block Systmone rotas for clinical staff as and when required.
10. Support the locality with estates issues, and liaise with external contractors as required, escalating any issues not resolved with the Assistant Service and Performance Manager.
11. Work with and support the update of the locality Business Continuity Plan (BCP) and Emergency Preparedness, Resilience and Response (EPRR) liaising with the Site Lead and Assistant Service and Performance Manager and ensure that staff are aware of where it is kept.
12. To support the administration team with the process of archiving patient files and staff records in accordance with the Records Management Policy.
13. Collaboratively working across the unit to ensure workload tasks are shared effectively and address any staffing issues that may arise.
14. Complete Datix and support administration staff to complete Datix as required and as Handler to investigate Datix as they arise.
15. Referral to Treatment (RTT) - To manage, monitor and escalate as appropriate ensuring accurate completion of reports and data quality. This includes weekly checking of patient clocks and validation of these clocks ready for reporting.
16. Slot utilisation reporting Recording the units unused slots and directing the team accordingly to maximise capacity.
17. Raising with administrative staff and supporting them to manage identified errors from reports.
18. To contribute to unit and locality meetings raising any issues/concerns and addressing any actions.
19. Responsibility for the management of patient pathways in line with the 18-week Referral To Treatment (RTT) Access Policy.

1. Liaise and communicate with work colleagues, patients, management teams and other allied health professionals to include internal and external agencies.
2. To explain administrative working practices to team members both clinical and non-clinical.
3. To manage and resolve stressful situations e.g. complains, staffing issues, etc. as they arise and seek support and guidance from the Assistant Service and Performance Manager or Leads as and when required.
4. To maintain strong working relationships with internal and external organisations, promoting and sharing the units standards.
5. Contribute to East of England Community Health and Care NHS Trust internal and external communication strategies ensuring effective communication and engagement within the team and organisation.
6. To contribute to ensuring the East of England Community Health and Care NHS Trust responsibilities to engage and consult with patients and the public are met in line with statutory requirements.

1. Authorised signatory and support for procurement and sourcing for clinical and office equipment within the unit.
2. Contribute to the finance establishment meeting ensuring the staffing establishment up to date.
3. Complete relevant payroll forms for staff. Authorised signatory for admin team e-expenses relating to
4. travel and other expenses.

1. To line manage/supervise administration staff and be responsible for the process for recruitment and selection, appraisals and 1:1 supervision, competency and performance management.
2. Responsible for providing induction, training and competencies for new admin starters playing a key role in the dissemination of continued learning across the administrative workforce.
3. Maintaining employee personnel files and associated documentation/systems for apprentices and administration staff including personal development, grievance and disciplinary issues, and leavers all in accordance with Human Resource policies and procedures seeking support when required.
4. Responsible for staff management in accordance with Human Resources policies and procedures and keeping relevant staff systems updated. Maintaining own professional development and requirement to
5. take part in own appraisal, objective and maintain your personal development plan.
6. Contribute to your regular supervision sessions in accordance with the Trust Policy.
7. To attend all relevant mandatory training as and when required to do so.

1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
2. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
3. The post holder must adhere to the Trust risk assessment and risk management processes
4. The post holder must adhere to infection control policies and procedures
5. Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust.
6. The post holder is required to participate in relevant emergency preparedness process for their team.

Safeguarding people responsibility

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility.

There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care.

Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care.

Those most in need of protection include:o Children and young peopleo Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities.

The post holder must at all times carry out their duties with regard to East of England Community Health and Care NHS Trust Workforce Diversity and Inclusion Policy.

To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff.

All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures.

This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.

Person Specification

Qualifications & Training

Essential

• GCSE English and Maths Grade C and above or equivalent qualification
• NVQ / Diploma level in Business & Administration Level 3 or equivalent experience

Desirable

• Computer Skills Qualification or equivalent experience

Skills & Knowledge

Essential

• Excellent communication and interpersonal skills
• Effectively prioritises and co-ordinates own work and the work of others
• Wide knowledge of office procedures
• Ability to work flexibly as part of a team
• Time management and prioritisation skills
• Ability to use initiative without close supervision
• Use of Microsoft applications, Word, Outlook Excel, Powerpoint and Teams.

Desirable

• Understanding of NHS structures and healthcare terminology.
• Knowledge of ESR and/or NHS electronic systems.

Experience

Essential

• Post holder must have experience of working in the field of administration.
• Proven experience of managing a team of staff.

Desirable

• Previous experience of SystmOne
• Experience of managing a budget

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Huntingdon

Physiotherapy Department Hinchingbrooke Hospital

Huntingdon Cambs

PE29 6NT

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As detailed above and in job description. In summary

To provide specialist psychological assessments to service users within the National High Secure Healthcare Service for Women, based upon the appropriate use, interpretation and integration of complex data from a variety of sources including psychological and neuropsychological tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with service users and others involved in the service users care.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Rampton Hospital is currently consulting on the introduction of a probationary period. Candidates should note that, if approved, this may be applicable at the time of appointment to this post.

Person Specification

Physical Requirements

Essential

• Ability to undertake MVA training and employ these skills when required

Qualifications - Academic / Craft / Professional

Essential

• Good honours degree in psychology, accredited by the British Psychology Society.
• MSc or Doctorate in Clinical or Forensic Psychology (applicants with equivalent training as a practitioner psychologist (for instance Health and Counseling Psychology) will also be eligible.
• Must be HCPC registered as a Practitioner Psychologist

Desirable

• Chartered status or eligibility for chartered status with the BPS
• Further relevant post-qualification training/qualifications

Training

Essential

• Training includes models of psychopathology, psychometric assessment, developmental psychology through the life span and two or more distinct approaches to therapeutic intervention.
• Training and supervised practice within forensic mental health services.
• Evidence of CPD

Desirable

• Advanced knowledge, experience, and expertise in at least one specialist area of clinical/forensic practice gained through specialist training and supervised practice (e.g., psychotherapy, neuropsychology, risk assessment, clinical and forensic supervision).
• Evidence of training in assessment/therapies relevant for women's forensic services e.g., DBT, Fire setting Treatment, Complex Trauma, Self-Harm

Contractual Requirements

Essential

• Ability to carry out all mandatory training

Desirable

• A full UK driving license and vehicle for business use (due to the remote location of the hospital, reliance on public transport can be challenging).

Values and Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Experience

Essential

• Experience of working collaboratively and effectively in multidisciplinary teams.
• Experience of working with people, in gender sensitive ways, who present severe problems and complex needs.
• Experience of exercising clinical responsibility, under supervision, for psychological care and treatment in the context of multidisciplinary care plans.
• Experience of Risk Assessment

Desirable

• Experience of working with women in forensic mental health settings
• Experience of delivering female specific group programmes or interventions
• Experience of facilitating ward/MDT based supervision and/or reflective practice groups
• Experience of delivering training and supervision to staff, MDT colleagues, and other psychologists.
• Experience of clinical audit, service evaluation and research.
• Experience of providing and evaluating evidence-based highly specialist psychological interventions to address complex problems and needs of female mentally disordered offenders in a forensic service.
• Experience of teaching psychologists and/or other professionals.
• Experience of service development projects.
• Experience of working as a qualified psychologist in a forensic environment, or with women.
• Can demonstrate experience of supporting the development of others / improving others' clinical practice
• Experience of developing therapy programmes in a relevant context
• Experience of involvement in recruitment and appraisals of junior staff

Knowledge

Essential

• Knowledge of legal system/MHA.
• Can demonstrate knowledge and skills in assessment and interventions relevant to clinical forensic practice.
• Knowledge and skills in therapeutic approaches relevant to mentally disordered offenders.
• Good knowledge of research design and methodology and understanding their application within secure forensic mental health settings.
• Awareness of current national policy and legislation in the criminal justice system and/or health relevant to the service.

Desirable

• Awareness and knowledge of the difficulties of working in forensic settings.

Skills

Essential

• Can demonstrate clinical effectiveness in individual and group work, risk and clinical assessment.
• Ability to develop therapeutic relationships with patients who are often highly distressed and challenging.
• Ability to communicate with patients, families, and other professionals about sensitive and sometimes contentious issues relating to patient care.
• Research skills for audit, service development, and research projects.
• Ability to plan and organise clinical service provision to meet service demands.
• Proven ability to work effectively within multi-disciplinary teams.
• Groupwork Skills.
• IT literacy - including skills in the use of SPSS or R/databases/spreadsheets.

Desirable

• Experience of dissemination of research/service evaluation. (e.g., publications).
• Record of clinical effectiveness in a forensic women's service.
• Can demonstrate competence in supervision of junior psychology and MDT staff and psychology trainees.
• Presentation and teaching skills.

Attributes

Essential

• Good communication skills.
• Commitment and enthusiasm.
• Reliability & personal integrity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Rampton Hospital,

Woodbeck

DN22 0PD

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Build trust with Black, African, Caribbean and Asian Descent communities, including people not linked to established organisations. Work with communities, faith groups and local leaders to raise awareness, increase referrals to HWYNI Mental Health and Bristol Carers Service, and reduce barriers. Run welcoming drop-ins, peer groups and carers spaces in accessible community venues. Recruit and support Experts by Experience to shape learning, co-production and improvement. Use feedback and access data to drive and report on service improvements.

Person Specification

Experience

Essential

• Experience of working directly with Black, African, Caribbean and Asian Descent communities and/or communities who experience barriers to services.
• Experience of delivering outreach, community events, drop-ins, peer spaces, carers spaces or engagement forums.
• Experience of developing partnerships with community organisations, faith groups, voluntary sector services or statutory partners.
• Experience of using feedback, community insight or data to identify inequalities and improve access.
• Experience of supporting inclusive practice, anti-racism learning or culturally sensitive service development.
• Previous experience in a race equity, community development, public health, mental health outreach or inclusion-focused role.

Desirable

• Experience of recruiting, supporting or working alongside Experts by Experience.
• Experience of participating in race equity or community partnership groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Second Step

Address

162 Pennywell Road

St Jude's

Bristol

BS5 0TX

United Kingdom

Employer's website

https://www.second-step.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The GP Assistant will support GPs and the wider practice team with administrative work and agreed clinical support tasks. The role will help appointments run smoothly, improve the patient experience and allow clinicians to focus more of their time on patient care.

The postholder will work closely with clinical and administrative colleagues, following practice procedures and carrying out duties appropriate to their training and assessed competence.

MAIN DUTIES AND RESPONSIBILITIES

Administrative support

Prepare information ahead of consultations, ensuring relevant correspondence, results and other documents are available for the clinician to review. Review and organise incoming correspondence in line with practice procedures, identifying information that requires a clinicians attention. Enter and update information accurately on the clinical system, including coding where trained and authorised. Help prepare forms, letters and other documents for clinician review and authorisation. Support the administration of referrals, investigations and follow-up arrangements as directed by a clinician. Monitor allocated tasks and bring outstanding or urgent matters to the attention of the appropriate colleague. Request information from other services where needed to support patient care. Help maintain accurate and up-to-date patient records.

Patient support and communication

Welcome patients and help them prepare for their consultation or an agreed procedure. Explain the purpose of your role and obtain consent before carrying out any patient facing task. Communicate clearly and sensitively, taking account of individual needs, language barriers and accessibility requirements. Help patients understand practical next steps agreed by their clinician, such as booking an appointment or attending a test. Signpost patients to appropriate practice services and sources of support. Pass on messages or information as instructed, referring questions about symptoms, results or treatment to a qualified clinician. Arrange interpreting support in line with practice procedures when required. Treat patients, carers and colleagues with dignity, kindness and respect.

Clinical support

Clinical tasks will be agreed with the supervising clinician and undertaken only after appropriate training and assessment of competence. These may include:

Measuring and recording blood pressure, pulse, height and weight. Supporting routine health checks by collecting and recording agreed information. Undertaking venepuncture where trained, assessed as competent and authorised. Supporting specimen collection, labelling and handling in accordance with practice procedures. Preparing rooms and equipment for consultations and procedures. Assisting clinicians during agreed examinations or procedures. Acting as a chaperone following appropriate training and in line with practice policy.

The postholder must record observations accurately and promptly report abnormal readings, patient deterioration or any other concern to an appropriate clinician. The GP Assistant will not independently diagnose conditions, interpret test results, prescribe medication or make treatment decisions.

Teamworking and organisation

Work closely with GPs, nursing staff, reception, administration and practice management. Organise daily work and prioritise tasks with guidance from the appropriate colleague. Communicate promptly when a task cannot be completed or further advice is needed. Attend relevant team meetings and contribute ideas for improving patient care and practice processes. Provide appropriate support to colleagues within the scope of the role. Help maintain a welcoming, organised and professional working environment.

Confidentiality and record keeping

Maintain confidentiality when handling patient, staff and practice information. Access records only where necessary for authorised work duties. Follow practice policies on information governance, data protection and secure communication. Maintain clear, accurate and timely records of work undertaken. Report information security concerns or suspected breaches promptly through the practice reporting process.

Patient safety and safeguarding

Recognise the limits of the role and seek advice whenever unsure. Follow practice procedures for escalating urgent concerns and obtaining clinical assistance. Report safeguarding concerns promptly to the appropriate clinician or safeguarding lead. Complete safeguarding training appropriate to the role. Report incidents, errors and near misses, and contribute to learning and improvements. Follow patient identification and consent procedures before undertaking any task or intervention.

Infection prevention and health and safety

Follow infection prevention procedures, including hand hygiene and the appropriate use of personal protective equipment. Clean equipment and clinical areas associated with your work in accordance with practice procedures. Handle specimens, sharps and clinical waste safely where relevant to your duties. Report faulty equipment, hazards and concerns promptly. Follow practice health and safety procedures and take reasonable care of your own safety and that of others.

Equality, dignity and inclusion

Provide a respectful and inclusive service to patients and carers. Recognise that patients may need additional support to access services. Support reasonable adjustments and raise any barriers to care with the appropriate colleague. Work respectfully with colleagues and contribute to a workplace free from discrimination and harassment.

Training and development

Complete induction and mandatory training relevant to the post. Undertake training and competency assessments before accepting new clinical responsibilities. Participate in supervision, appraisal and ongoing development. Maintain a record of relevant training and competencies. Ask for support when a task falls outside your knowledge, training or experience.

Quality improvement

Support practice audits and quality improvement work appropriate to the role. Help collect accurate information to monitor services and identify areas for improvement. Contribute to discussions about patient feedback and ways to improve the patient experience. Follow agreed changes to practice processes and share any difficulties with the team.

SCOPE OF THE ROLE

The GP Assistant is a support role and does not replace assessment or decision-making by a registered clinician. Delegated tasks must be clearly understood, appropriate to the postholders competence and supported by suitable supervision.

The postholder must decline tasks they are not trained or competent to undertake and seek guidance from their supervisor.

GENERAL

This job description outlines the main responsibilities of the post and is not an exhaustive list. Other reasonable duties appropriate to the role, training and level of responsibility may be required.

The job description will be reviewed with the postholder as the needs of the practice and the role develop.

Person Specification

Qualifications

Essential

• GCSE English and Maths at grade C/4 or above, or equivalent qualifications or evidence of equivalent literacy and numeracy skills.
• Willingness to undertake training and competency assessments required for the role

Desirable

• A relevant qualification in health and social care, healthcare support or administration.
• Completion of a GP Assistant training programme.
• Relevant clinical skills training, such as blood pressure measurement or venepuncture.

Knowledge, skills and personal qualities

Essential

• Clear verbal and written communication skills.
• A kind, respectful and patient-focused approach.
• Good organisational skills and the ability to prioritise tasks.
• Attention to detail and accuracy when recording information.
• Understanding of confidentiality and the importance of protecting patient information.
• Ability to follow instructions and agreed procedures.
• Ability to recognise the limits of your role, seek guidance and report concerns appropriately.
• Ability to remain calm and professional in sensitive or difficult situations.
• Ability to work collaboratively and support colleagues.
• Willingness to undertake relevant training and competency assessments.
• Commitment to treating people fairly and respecting individual needs.

Desirable

• Understanding of the GP Assistant role and how a general practice team works.
• Awareness of safeguarding principles.
• Awareness of infection prevention procedures.
• Understanding of medical terminology.
• Ability to support patients with online services, such as the NHS App.

Experience

Essential

• Experience of working with patients, customers or members of the public.
• Experience of completing administrative tasks and maintaining accurate records.
• Experience of using computer systems to enter, retrieve and update information.
• Experience of working as part of a team.
• Experience of organising workload and managing competing tasks.
• Experience of handling confidential or sensitive information appropriately.

Desirable

• Experience of working in a GP practice or another healthcare setting.
• Experience of using EMIS Web or another electronic patient record system.
• Experience of processing clinical correspondence, referrals or patient-related administrative tasks.
• Experience of providing direct patient support or undertaking clinical observations.
• Experience of supporting people with language, communication or accessibility needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

colne road surgery

36 Colne Road

Burnley

Lancashire

BB10 1LG

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Ensure Nottinghamshire Hospices commitment to equity, diversity and inclusion is embedded in all areas of business support practice. Act as a champion for equity, diversity and inclusion, challenging poor or inappropriate practice in all areas of Nottinghamshire Hospice delivery of service. This is not restricted to business support. Coordinate the production of timely clinical and operational reports, working closely with clinical leadership roles. Support hospice governance and compliance by providing operational assurance that data held by the hospice is accurate, staff have the correct access levels, records can be audited and data quality issues are identified and addressed. Ensure the clinical rostering system (RotaCloud) contains accurate data to ensure the efficient running of services, accurate workforce planning and collation of shift payments for payroll purposes. Involves liaison with data inputters and providing additional training and support where required. Develop dashboards, present management information and analysis/commentary to support senior leadership decision-making and their involvement in relevant committees and contracts. This includes the extraction and presentation of data from SystmOne the hospices system for recording patient data. Directly manage the Care Administration Team Leader and support them with the development of the Care Administration team in terms of skills and efficiencies within duties. Lead and support continuous improvement initiatives aimed at identifying systems inefficiencies, streamlining and standardising approaches, increasing efficiency and reducing manual processes. Support the Director of Finance with the monthly processing of in-house payroll. This includes data inputting, validating and checking of data, acting as an operational point of contact for the payroll, investigating payroll discrepancies and adhering to payroll processing deadlines. Design and deliver in-house staff training and support to ensure accuracy of data within various systems.

Person Specification

Experience

Essential

• Experience of managing or coordinating administrative functions.
• Strong IT skills including super user level of skill for multiple systems and software including Excel.
• Strong data analysis skills with the ability to spot errors and data trends.
• Experience producing and analysing management information.
• Experience with workforce/rostering systems.
• Experience with payroll systems / processes.
• Excellent organisational and project-management skills.
• Ability to work with clinical and non-clinical staff.
• Experience of carrying out duties that require careful consideration of confidentiality, information governance and data protection.
• Proven track record of analysing business processes, identifying inefficiencies, and delivering continuous improvements that streamline operations, enhance consistency, and improve service
• delivery.

Desirable

• Experience of PowerBI/Power Automate
• Experience with clinical information systems

Qualifications

Essential

• N/A

Desirable

• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottinghamshire Hospice Limited

Address

Nottinghamshire Hospice

384 Woodborough Road

Nottingham

NG3 4JF

United Kingdom

Employer's website

https://www.nottshospice.org/join-our-team/ (Opens in a new tab)