Job description

Job responsibilities

The post holder is responsible for the delivery of clinical care to a defined population. Supported by senior practitioners, they will deliver care within the boundaries of their role. They will work effectively and collaboratively within the team to meet the needs of patients, support the delivery of policy and procedures and provide clinical leadership.Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes.Assess, plan, develop, implement and evaluate programmes to promote and prevent adverse effects on health and well-being.Implement and evaluate individual treatment plans for patients.Identify, and manage as appropriate treatment plans for patients at risk.Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations.Provide information and advice on prescribed or over the counter medication.Recognise, assess and refer patients presenting with mental health needs.Promote and deliver evidenced based care.Assist senior practitioners as required.Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural backgrounds and preferred ways of communicating.Act as an advocate when representing patients and colleagues viewpoints to othersRecognise and work within own competence and professional code of conduct as regulated by the relevant professional body.Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and proceduresPrioritise, organise and manage own workload in a manner that maintains and promotes quality.Deliver care according to national and local guidelines, working in partnership with other clinical teams/departments.Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.Participate in the maintenance of quality governance systems and processes across the organisation and its activities.Utilise the audit cycle as a means of evaluating quality implementing improvements where required.Evaluate the patients response to health care provision and the effectiveness of care.Support and participate in shared learning across the wider organisation.Utilising a structured framework (e.g. root cause analysis) participate in the management, review and identify learning from patient complaints, clinical incidents and near miss events.Participate in the performance monitoring review of the team, providing feedback as appropriate.Act as a positive role model takes responsibility for own development, learning and performance including participating in clinical supervision.Actively promote the workplace as a learning environment encouraging everyone to reach their potential, learn from each other and from external good practice.Understand own responsibilities and accountability in the delivery of care to patients, ensuring that the needs of the patient are the priority.Participate in planning and implementing changes within the area of care and responsibility.Work with other professionals to ensure sufficient staff of appropriate ability, quality and skill mix is available to meet the needs of patients.Contribute and participate in the development of local guidelines, protocols and standardsCritically evaluate and review innovations and developments that are relevant to own practiceKeep up to date with new developments locally and nationally identifying those that will enhance the teams workUndertake mandatory and statutory training.Act as a mentor to students assessing competency against set standards as requested if appropriately qualified.Accept and delegate tasks appropriately.The post holder shall as necessary provide cover for and undertake duties of absent colleagues.

Person Specification

Qualifications

Essential

• Registered General Nurse

Desirable

• Mentor/teaching qualification

Skills

Essential

• Awareness of Clinical Governance, patient group directions and associated policies
• Understanding of audit process
• Excellent communication, organisational and interpersonal skills
• Conflict resolution skills
• IT literate
• Ability to travel to work across boundaries
• Work as member of a team

Desirable

• Understanding of local and national quality initiatives

Knowledge

Essential

• Understanding of community nursing and service delivery out of hours

Experience

Essential

• Evidence of clinical experience in relevant field.

Desirable

• Clinical supervision experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Ainsdale centre health and wellbeing

Sandbrook road

Ainsdale

PR8 3RJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Duties and responsibilities:Provide expert clinical leadership within your area of specialism and the implementation of best practice/evidenced-based interventions.Undertake timely, holistic assessments of patients, involving functional and environmental factors.Demonstrate a knowledge base of your specialism, education and NHS guidance to achieve positive outcomes within service delivery.Demonstrate knowledge and experience in delivery and interpretation of outcome measures and other specific assessment tools.Undertake assessment and interventions within various settings.Undertake assessments autonomously as well as working with other members of the MDT.Provide comprehensive assessments and intervention to patients making use of education and treatment facilities where appropriate.Make rapid decisions where required, using clinical reasoning skills, knowledge and experience, with support as appropriate.Work with clinical colleagues and teams to deliver an optimal service within your specialism.Develop and implement education and training plans within your specialism.Attend where appropriate relevant meetings linked to your service.Be responsible for a clinical caseload working within multidisciplinary teams, sharing care appropriately ensuring patients and carers receive optimum level of therapy and holistic care within available resources.Willingness and enthusiasm to work toward cross-disciplinary capabilities.Monitor a persons progress and adapt treatment plans and intervention / recommendations as appropriate, using outcome measures and reflective practice

Work with a person / friends and family to identify person centred goals (care plan), using clinical reasoning and evidence-based practice.Keep accurate up-to-date records on patient care and equipment provision, which comply with quality standards of Trust / Professional / Service policies, meet legal requirements and that can be shared with colleagues and carers when appropriate.Have an awareness of local community services and be able to refer to these appropriately and in a timely manner.Provide written and / or verbal reports to referrers and other agencies involved in patients care and participate in clinical meetings as necessary.Contribute to the development of information that enables patients to understand and self-manage their condition whenever possible.Contribute to the development of your service and effectively contribute to the patient / care pathway, and to develop the skills required to undertake this.Be involved in clinical innovation, using research evidence-based practice and clinical networks.Operational LeadershipLead others from a base of clinical credibility in order to model and support improved practice, integrity and partnerships.Provide supportive and facilitative leadership to the team and colleagues.Manage the day-to-day, on-going delivery and development of your service within remit ensuring delivery of a service that is responsive, high quality, value for money and meets the commissioned service specification.Responsible for service delivery of the key performance indicators.Support the service manager with analysis of performance data highlighting areas of variance, reasons for variance and where appropriate develop and monitor action plans to address and improve performance and patient care (i.e., caseload monitoring, recording statistics and prioritising referrals as required). Escalate to service manager when actions plan is not achieving expected change.Develop a working environment and culture that actively improves health, safety and security for staff and clients.Report, investigate, review and monitor complaints and clinical incidents in conjunction with service manager, Clinical and Professional Leads and the Clinical Governance team and work collaboratively to develop strategies around prevention of future occurrences.Ensure the formal dissemination of learning in order to inform policy and practice.Take responsibility for ensuring that a client experience of the service is positive and patient feedback informs service improvement plans.Create a constructive environment in which to work effectively with commissioners and partners including primary care, other health care providers, and adult social care, voluntary organisations.

Planning and Organisational DutiesBe able to prioritise effectively and be flexible to the demands of the service. To be able to respond to urgent referrals and clinical queries as required throughout the day.Be able to undertake triage of referrals and allocation to appropriate staff members.Demonstrate flexibility according to the needs of the service and the clinical area as directed by senior staff.Enhance and maintain co-operative working relationships with colleagues from all sectors.Contribute to and participate in team objectives and service developments.Participate in team and service-related meetings, planning, organising, chairing or minute taking when required.

Personal and People DevelopmentLine manage allocated team members (clinical and / or administrative) in accordance with organisational policies and procedures ensuring that good practice in recruitment, appraisal, performance management and other policy areas is maintained.Monitor and manage levels and standards of performance, staff conduct, standards of behaviour and staff absenteeism as appropriate ensuring the matters are dealt with effectively and in line with Trust policy and procedure.Support staff engagement by encouraging team members to be involved in shaping and influencing service delivery and improvement and ensuring that the contributions and perspectives of all staff are heard, valued and influence management decision making.Actively participate in team, locality, divisional and other relevant meetings, working groups and committees and deputise for the service manager when required.Actively participate in the recruitment and selection and the subsequent employment and induction of new staff.Ensure that all team members are offered clinical supervision and provide regular clinical supervision, mentorship and coaching to designated staff members.Work with professional and clinical leads to ensure that staff are working to competencies which are regularly assessed and appropriate and in line with the Knowledge and Skills framework and are able to develop the necessary level of personal and professional capability to fulfil their roles.Ensure training and development needs of staff are identified and communicated to the Learning & Organisational Development and Clinical Education and Practice functions.Support therapy clinical leads where appropriate to deliver both formal and informal teaching and/or training programmes.Work with Service Managers and Professional Leads to ensure efficient and effective use of the workforce and ensure that the structure and skill mix of the team reflects the activity demands.Work with service managers to implement skill mix and staff deployment/changes as appropriate and review work allocation to meet the changing needs of patients within the financial budget.Communicate the Trust and Division objectives, future plans and current progress against plans to all team members and foster a sense of identity, common purpose and shared values in pursuit of goals and organisational objectives.Support staff engagement by encouraging team members to be involved in shaping and influencing service delivery and ensuring that the contributions and perspectives of all staff are heard, valued and influence management decision making.Promote equal opportunities for staff in accordance with the Organisations policies.Participate in case-based learning sessions, in service training, case study presentations as a recipient and facilitator.Participate as a full member of the team(s), contributing to the development and practice of both uni-disciplinary (Occupational Therapy/Physiotherapy) and multidisciplinary practice.

Quality and Service DevelopmentAbide by the HCPC / CSP rules of professional conduct and local professional and quality standards.Develop and maintain personal, clinical and managerial skills through supervision, CPD and a personal development plan agreed with the line manager / professional manager.Maintain a current knowledge of developments within the NHS and Physiotherapy.Participate in clinical governance / audit / clinical effectiveness projects in this clinical area.Obtain and communicate information, gaining consent to client understanding of, and client compliance with treatment programmes. Recognising patients may present with complex conditions or may have emotional, physical or physiological conditions, requiring the use of verbal and non-verbal communication skills.Liaise with all members of the relevant multi-disciplinary team, as well as the patients, carers and external agencies.Liaise with colleagues in therapy teams, not associated with Mersey Care NHS Foundation Trust, as appropriate.Work in partnership with stakeholders across the CCGs, Primary Care Networks, Social Care, acute trusts and voluntary sectors.Collaborate with other colleagues on ways to maintain, monitor and improve services provided, and undertake research project as appropriate.Maintain links with own professional group by attending relevant meetings.Develop and maintain discipline specific skills, whilst adopting a cross competency approach, with support as required.

Person Specification

Qualifications

Essential

• Diploma/Degree in Physiotherapy
• Current registration with HCPC as a Physiotherapist
• Experience and/or additional education in relevant field to post graduate diploma or equivalent level, combination of education, further training and experience
• Evidence of CPD relevant to treatment of older adults, physical disability and rehabilitation
• Experience and /or additional education within your specialism Evidence of an up-to date CPD portfolio

Desirable

• Membership of the Chartered Society of Physiotherapy (CSP).
• Qualification in team/service management or prepared to work towards.
• Masters level study related to specialism or prepared to work towards.

Experience

Essential

• Evidence of recent post graduate experience in your specialism.
• Experience of working in a community or primary care setting.
• Experience of negotiating and liaising within a multidisciplinary/ interdisciplinary environment.
• Experience of working and assessing people with complex needs and delivering complex care plans.
• Experience of coordinating and managing a team.
• Experience of supervision and teaching others.
• Active participation in service training.
• Experience in service development.

Desirable

• Experience In multi agency working.
• Experience in promoting services within a locality.
• Experience of working with clients requiring intermediate care if relevant.
• Experience of working with in a virtual ward model in a community setting if relevant.
• Experience in research and audit.

Knowledge

Essential

• Knowledge of principles of care for long term conditions, relevant National Service Frameworks, NICE and other national standards including the out of hospital strategies
• Knowledge and understanding of current health care policy and relevance to the delivery of health care services.
• Knowledge of Primary Health Care and collaborative working, e.g., social care, acute hospitals and voluntary services.
• Knowledge of the audit cycle.
• Knowledge of evidence based practice.
• Knowledge and understanding of clinical governance.
• Knowledge of how equal opportunities can be implemented in practice.
• An Understanding of the importance of involving service users in their treatment and development of the service.

Skills

Essential

• Advanced skills in the assessment and treatment of adults with complex issues in relation to specialism and education
• Has a range of clinical skills and expertise relevant to the role.
• Ability to work as part of a team.
• Able to lead and motivate a team and implement change.
• Able to work autonomously, planning and prioritising own workload and that of others.
• Teaching of junior staff, students and peers.
• Able to deal with conflict and manage appropriately.
• Ability to communicate effectively both verbally and in writing.
• Able to identify learning and development needs and actively seek ways to meeting those needs
• Basic computer skills including use of Word, Power point, Excel, clinical recording systems.
• Builds and manages internal and external stakeholder relationships and exceeds patient and commissioner expectations by accurately assessing patient needs and ensuring delivery of commissioner requirements.
• Ability to assess, develop, implement and evaluate programmes of care.
• Skilled in the use of reflective practice and proactive clinical supervision and is self motivated.
• Communicates in a clear and concise manner in the language of the audience and checks that communicated messages have been received and understood.
• Able to work collaboratively with a strong sense of openness, honesty and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Bridges Learning Centre

Crow Wood Lane

Widnes

WA8 3LZ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the job description attached which gives further details regarding the team, role and main responsibilities.

Person Specification

Skills

Essential

• Ability to maintain confidentiality
• Organisational and time management skills
• Self motivated
• Drive and enthusiasm
• Excellent communication skills
• Excellent interpersonal skills
• Excellent organisational skills

Experience

Essential

• Previous team administration experience
• Work independently or part of a team

Desirable

• Minute Taking Experience
• Experience using ESR system

Qualifications

Essential

• Educated to Level 3 (BTEC, Apprenticeship) standard or equivalent administrative experience
• Proven competence in various Microsoft Office packages
• Microsoft Excel proficiencies IT skills
• Maths and English GCSE or Equivalent

Desirable

• Obtained or studying Advanced MS Excel

Knowledge

Essential

• Ability to exercise initiative
• Diary maintenance
• Organising meetings

Desirable

• Knowledge of the Trust' Strategic Framework

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

The Pavilion, Hollins Park Hospital

Hollins Park

Warrington

WA2 8WA

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Act as a first point of contact, providing customer services for patients, carers, staff, public, internal, and external customers, maintaining patient confidentiality at all times.

Ensuring appointments are organised and patients arrived in on time using the patient administration system to effectively utilise clinical time, including identifying and re-prioritising appointments.

Contribute to the processing of all forms of incoming and outgoing mail.

To be able to work without direct supervision, prioritising own workload to assist in the smooth running of the clinical services.

Demonstrate working practices to new staff as part of the induction process.

Recognise and assist as part of the team with the management of medical emergencies should they arise.

To escalate any issues or problem areas to senior colleagues within the team(s) as appropriate. Complex enquiries should be escalated according to locally agreed procedures.

Observe a personal duty of care in relation to equipment/resources.

To work in a flexible manner when cover is required, to support and maintain service delivery.

Have an awareness of the Trust complaints procedure which will include defusing potential complaints or conflict and escalating appropriately as necessary.

Contribute to any changes in procedures and implement procedures for the service.

Communicate appropriately and sensitively with patients and carers recognising the need for alternative methods of communication to overcome distressing situations, physical and learning disabilities, visual or hearing impairments, dementia, challenging behavior, cultural background, and preferred ways of communicating. This may include requesting the services of a translator.

Provide statistical information as required for audit purposes.

All post holders will agree to Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Person Specification

Qualifications

Essential

• GCSE or NVQ 2 or equivalent experience

Desirable

• Customer Service Qualification

Skills

Essential

• Standard Keyboard Skills

Knowledge / Experience

Essential

• IT Literate
• Proven Experience of Word Processing, Spreadsheet & email software
• Experience of using patient administrative systems
• Effective communication and interpersonal skills including telephone skills and face to face communication
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner
• Ability to plan, prioritise and schedule own work
• Able to work flexibly in accordance with service needs
• Experience of handling cash/raising invoices relating to patient charges
• Good organisational skills
• Ability to work without supervision

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Various Clinics

Southport and Formby

PR9 0PQ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

**Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities**

Person Specification

Skills

Essential

• Good verbal and written communication skills.
• Ability to work as member of a team
• Ability to operate and maintain filing systems both manual and electronic
• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Ability to communicate effectively in a variety of settings
• Able to deal with sensitive issues with tact and diplomacy
• Able to present factual information and refer questions to others where appropriate

Knowledge / Experience

Essential

• Experience of working in an office environment
• Knowledge of office procedures
• Familiar with Microsoft Office

Desirable

• Experience of working within the NHS or related healthcare experience
• Experience of dealing with members of the public
• Knowledge of PowerPoint, Excel, Outlook
• Awareness of Recovery Model
• Awareness of children/vulnerable adults guidelines
• Audio Typing experience

Qualifications

Essential

• Typing/WP RSAII or equivalent or demonstrable experience

Desirable

• ECDL/ICT
• NVQ2 Business Administration GCSE English grade A-C or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Halton Recovery Team

Brooker Centre

Runcorn

WA7 2DA

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Act as a point of contact, receive and direct patients and visitors on arrival, providingreception services for patients, carers, staff, public, internal, and external customers.Sort and prioritise incoming queries in line with the written guidance.Respond to all telephone, e-mail and general enquiries ensuring that appropriate messagesare emailed, or action is taken, escalating enquiries as and when required.Provide demographic details of cases when requested.Liaise with colleagues at all levels both within the team and across other agencies and inother organisations to request and compile health information in a timely manner.Responsibility for arranging clinics, booking appointments and associated data entryincluding the retrieval and maintenance of electronic patient records.Responsibility of creating new records and discharging records on the electronic recordssystem.Ensuring the maintenance of the referral pathway process following Service proceduresincluding liaison with other agencies and seeking consent as necessary.Input patient sensitive/confidential information onto patient administration systemensuring accuracy, updating information as appropriate.Record accurate and timely contact notes with patients on electronic record in line withTrust record keeping policy.The post holder will propose any necessary changes of local protocols to aid serviceimprovement, and to ensure that all standard operating procedures and guidancedocuments are kept up to date.Maintain appropriate supplies for the team, being responsible for all necessary ordering ofsupplies/ equipment.Produce statistics, documents and reports using various computerised systems asappropriate for example data relating to key performance indicators.To highlight any operational concerns regarding administrative systems so that they can bereviewed.Work closely with clinical and operational teams to ensure that rotas are up to date andshared with the appropriate person.Participate in all necessary mandatory and targeted training to update skills and knowledge.Maintain comprehensive electronic health records as per standard operating procedures.Deal with all communications/correspondence confidentially as per InformationGovernance Policy and information sharing guidance.Supervision of other administrative support staff.To ensure the creation of new clinical records.Facilitating and contributing to meetings including booking meeting rooms, arrangingrefreshments, taking, and circulating notes and agendas as necessary. Meetings includebut not limited to MDT meetings and service / team meetingsSupport diary management as required. To work with others to plan ahead and managediary commitments ensuring equal balance and best use of time for meeting commitments.To participate and be engaged in service improvement initiatives/ activities to enhancequality of patient care. For example, participation in task and finish groups. The post holdershall as necessary, provide cover for and undertake duties of absent colleagues.The post holder shall follow all the policies and procedures of the organisation.Commit to the vision of supporting Mersey Care in becoming a leading organisation in theprovision of community services, mental health care, addiction services and learningdisability care, and in doing so fully utilise their skills and experience to support theobjectives of the Trust.Role model the values of the Trust Continuous Improvement, Accountability,Respectfulness, Enthusiasm and Support in all activities and interactions with employees,service users and other stakeholders.Challenge the stigma associated with mental health and learning difficulties.

Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevantinformation to persons who have or may have been harmed by the provision of services,whether or not the information has been requested and whether or not a complaint or areport about that provision has been made.Work across professional and organisational boundaries to improve services for all.Maintain their specific knowledge base and develop new skills.Value the contribution of the patient/ service user voice.Operate within any organisational codes of practice or those from a relevant professionalbody.Respect equality and diversity across all areas of working practice and communicationswith staff, service users and other stakeholders.Take responsibility for the accurate and timely collection and recording of data andensuring all personally identifiable information is protected and used only for the purposesfor which it was intended.Comply with all health and safety legislation and local policies and procedures.Adhere to all organisational policies.Have knowledge and understanding of technology in the workplace which is sufficient tomaintain their efficiency and also how technology can empower service users in a digitalenvironment.Comply with the NHS Constitution in relation to the staff responsibilities that it sets out forNHS employees.Attend a one day Just and Learning & Civility and Respect training workshop.Be an ambassador for Just & Learning and Civility & Respect following the training.Positively advocate the just and learning culture within your team.

Be a confident supporter and implementer of the Trust CARES Values including Civility &Respect within your team.Support their team/ services to create a positive environment for Just and Learning Culture.Participate in Just and Learning Culture events.Bring Just and Learning Culture updates/ information to the attention of team membersand other MCT colleagues they work with.

Support and encourage the sharing of concerns about the safety and quality of care withsenior leaders with the aim of improving safety and quality.Actively participate in creating an open culture within your team so that concerns anddifficulties can be discussed safely and respectfully.Speaking up in the event that they are exposed to incivility between colleagues in theworkplace #iwillspeakup.Listening and understanding others who have concerns and taking a collaborative approachto work towards a solution to improve civility and respect.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent
• Educated to GCSE standard or equivalent

Desirable

• OCR or equivalent
• Customer Service Qualification

Knowledge/experience

Essential

• IT literate
• Proven experience of word processing, spreadsheet, and email software
• Experience of using patient administration systems
• Effective communication and interpersonal skills including telephone skills and face to face communication
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner.
• Ability to plan, prioritise and schedule own work.
• Able to work flexibly in accordance with service needs
• Ability to develop databases
• Computerised information systems

Desirable

• Demonstrable knowledge of supervising other secretarial/administrative staff

Skills

Essential

• Keyboard / Word Processing / Data Input
• Good communicator (verbal/written)
• Good organisational and interpersonal skills
• Ability and willingness to travel across the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

The O'Hanlon Centre, Peasley Cross Hospital

Marshalls Cross Road

Prescot

L34 1PJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Produce typed letters/reports for the ward on various issues relevant to the Serviceand distribute to others via IT systems, internal mail and the e-mail system, asappropriate.

In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales.

Coordinate all ward round documentation across all disciplines, including maintenance of the membership lists via the relevant Clinical Information and e-mail systems.

In line with Service requirements, produce typed documentation to support keyworkers. Distribute relevant documents to members of the clinical team.

Ensure an adequate process for disposing of confidential clinical information/ documents.

Responsibility of reporting, co-ordinating and tracking of maintenance requests.

Maintain recording systems to support the monitoring of annual leave, sickness,and training of ward staff via the online roster system.

In line with Service requirements, maintain manual and electronic patient and ward records.

Maintain stationery and provisions stocks and order any other items required for the ward.

Carry out general office duties, e.g., answer routine telephone enquiries, take/deal with messages, book appointments when required, photocopying.

Carry out Cashier duties as per training provided and in accordance with TrustStanding Financial Instructions.

Escort professional visitors within the sites, as required.

Liaise with clinical and other administration staff providing information as required.

Book interpreters via the appropriate booking system for service users as required.

In accordance with Trust Information Governance and Caldicott guidance, receive andimpart information of a serious criminal nature to others who have a professional rightto know.

Provide cover for colleagues as requested by the Administration Manager, including receptionduties.

Contribute to general development initiatives and project work in line withService requirements.

Ensure that work is conducted in accordance with Trust policies and proceduresand contribute to their development.

Arrange appointments for professional visitors as and when required, coordinating allaspects of the visit, and liaising with security.

Participate in the local induction process for new staff.

Person Specification

SKILLS

Essential

• Good written, verbal, and nonverbalskills
• Ability to work flexibly to meet service need
• Ability to use initiative and maintain a positive and professional attitude
• Ability to work as part of a team
• Ability to prioritise work with minimum supervision
• Ability to maintain confidentiality
• Good interpersonal skills and the ability to relate to people with tact and diplomacy
• Willingness to work in a secure setting

Desirable

• PowerPoint presentation skills

Knowledge/Experience

Essential

• Proven relevant experience of working in an administrative role
• Demonstrable organisational and time management skills
• Typing skills

Desirable

• Experience/knowledge of people experiencing mental health issues
• Experience of working in health care setting
• Cashier experience
• Minute taking experience

Qualifications

Essential

• IT skills and experience
• Business Administration Level 3 or alternative relevant experience

Desirable

• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Brian Injury Rehabilitation Unit

Sid Watkins Building, Aintree Hospital Site

Lower Lane, Liverpool

L9 7BB

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To formulate and implement plans for the formal psychological treatment and/or management of a clients psychological problems, based upon an appropriate conceptual framework of the clients problems, and employing methods based upon evidence of efficacy.

To be responsible for implementing a range of psychological interventions for individuals, carers, families and groups, within and across teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses.

To evaluate, monitor progress and make highly skilled evaluations and decisions about treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group.

To exercise autonomous professional responsibility for the assessment, treatment and discharge of clients whose problems are managed by psychologically based standard care plans.

To exercise autonomous professional responsibility for the assessment and treatment of clients whose problems are managed by psychologically based enhanced care plans.

To provide specialist psychological advice guidance and consultation to other professionals contributing directly to clients formulation, diagnosis and treatment plans.

To ensure that all members of the clinical team have access to a psychologically based framework for understanding and care of clients of the service, through the provision of advice and consultation and the dissemination of psychological research and theory.

To undertake risk assessment and risk management for individual clients and to provide both general and specialist advice to other professions on psychological aspects of risk assessment and risk management.

To communicate in a skilled and sensitive manner, highly complex information concerning the assessment, formulation and treatment plans of clients under their care where there may be conflicting views, high emotion and significant barriers to understanding and change, and to monitor and evaluate progress during the course of both uni- and multi-disciplinary care.

To provide expertise, advice and support to facilitate the effective and appropriate provision of psychological care by all members of the treatment team.

The candidate would be expected to provide staff support in the form of 1:1 supervision, peer support and reflective practice group on a regular basis

Person Specification

Qualifications

Essential

• Doctoral level training in relevant area of psychological practice accredited by the BPS or its approved equivalent
• Registration with Health and Care Professions Council as a Practitioner Psychologist

Desirable

• Post-graduate training in one or more additional specialised areas of psychological practice

Skills

Essential

• Well developed and effective communication skills, oral and written, to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to individuals, their families, carers and other professional colleagues both within and outside the NHS
• Skills in providing consultation, reflective practice and clinical supervision to other professional and nonprofessional groups
• Evidence of continuing professional development as recommended by the BPS
• Formal training in supervision of other psychologists
• Knowledge of IT systems including word processing, email and local electronic patient information systems

Experience

Essential

• Assessed experience of working as a HCPC registered practitioner psychologist at a specialist level for a significant period
• Significant experience of representing psychology within the context of multidisciplinary care
• Experience of exercising full clinical responsibility for individuals psychological care and treatment
• Experience of teaching, training and/or professional and clinical supervision
• Expertise in the use of complex methods of psychological assessment, formulation, intervention and management frequently requiring sustained and intense concentration

Desirable

• Experience of assessing and treating individuals across the full range of care settings
• Experience of the application of psychology in different cultural contexts o Application Form o Interview

Knowledge

Essential

• Doctoral level knowledge of research design and methodology, including complex, multivariate data analysis as practiced within psychology
• Knowledge of legislation in relation to the client group and mental health

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in in specific difficult to treat groups (e.g., personality disorder, dual diagnoses, people with additional disabilities etc)
• High level knowledge of the theory and practice of at least two specialised psychological therapies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Manor Farm Primary Care Resouce Centre

Manor Farm Road

Huyton

L36 0UB

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

PRINCIPAL RESPONSIBILITIES -

The role aims to promote the early detection and prevention of mental health problems across the whole school and strengthen links between schools and mental health services.

The post holder will provide direct, ongoing support to schools around mental health and wellbeing. This will include:

Delivering evidence-based interventions for mild moderate mental healthissues.

Support designated school staff to develop a whole schoolapproach.

Give advice to school staffand liaise with other mental healthservices to help children and young people get the right support.

Person Specification

Qualifications

Essential

• Successful completion of the HEE commissioned 1yr 'Education Mental Health Practitioner' (EMHP) course.

Desirable

• A further relevant degree qualification
• Teaching qualification
• Youth Mental Health First Aid trained
• Must have professional qualification and registration with an appropriate accrediting body (i.e., HCPC), or equivalent from the Professional Standards Authority (PSA) approved accredited register

Skills

Essential

• Ability to learn in a variety of settings and using a variety of learning methods.
• Computer literate
• Ability to identify and provide appropriate means of support to carers exposed to distressing situations and challenging behaviours.
• Ability to identify and employ as appropriate clinical governance mechanisms for the support and maintenance of clinical practice
• Demonstrate a commitment to always respecting and displaying the Trust Values
• Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload
• Ability to carry out 1:1 therapeutic mental health intervention with children.
• Ability to carry out 1:1 therapeutic mental health intervention with families.
• Ability to conduct group parenting programmes
• Ability to work within educational settings to increase mental health awareness within the staff group
• Ability to conduct mental health assessments of children and young people.
• Ability to make an assessment of risk and to record and communicate it appropriately
• Ability to take appropriate action to mitigate or manage risk.
• Excellent oral and written communication skills
• Able to travel to meet the requirements of the post
• Team player
• Excellent time management and organisational skills

Experience

Essential

• Experience of mental health assessments and therapeutic interventions with children and young people with mental health problems and their families
• Experience of working with a wide variety of patient groups including a degree of professionalism in the face of emotive and distressing problems, verbal abuse and the threat of physical abuse
• Experienced in and the ability to undertake case management
• Experience of delivering training
• Experience in consultation to other professional and nonprofessional groups
• Interpersonal skills to communicate effectively, both verbally and in writing, in order to convey clinically sensitive information to family members of all ages and to a wide range of lay and professional persons, within and outside of the NHS
• Demonstrate the ability to co- ordinate care plan / risk management plan
• Awareness of legislation and strategic frameworks and their implications for both clinical practice and professional management in relation to the full range of client groups

Desirable

• Knowledge of the theory and practice of therapies in specific difficult to treat groups
• Knowledge of research design and methodology consistent with practice to at least Degree level or equivalent
• Knowledge of children services

Knowledge

Essential

• Knowledge of educational environments
• Knowledge of safeguarding issues
• Knowledge of capacity and consent issues including Gillick competence

Desirable

• Knowledge of the theory and practice of therapies in specific difficult to treat groups
• Knowledge of research design and methodology consistent with practice to at least Degree level or equivalent
• Knowledge of children services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Warrington Mental Health Support Team

Winwick Road

Warrington

WA2 9TN

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive and direct patients and visitors on arrival at the centre, providing reception services for patients, staff, public, internal and external customers and organisations ensuring sensitivity when dealing with distressing situations.

Answering telephone calls using the switchboard system receive and process incoming and outgoing telephones calls, taking messages and responding appropriately to maintain effective communication channels.

Sorting and distribution of mail to all departments.

Assisting with the collection of data and statistics to produce standardised computer generated reports and/or statistical information for managers as and when required.

Maintain filing systems and other records as required ensuring they are up to date and accurate and implement changes to systems and procedures as directed.

To participate in meetings as required. To ensure a professional approach to work maintaining confidentiality throughout.

Generally monitor security within the building.

Ensuring reception and waiting areas are kept clean, tidy and safe.

Report any incidents or accidents in accordance with Trust Policy.

Staff may be required to work from other bases within the organisation.

Person Specification

QUALIFICATIONS:

Essential

• GCSE or NVQ2 or equivalent experience

Desirable

• Customer Service Qualification

SKILLS:

Essential

• Standard keyboard skills

Knowledge/Experience

Essential

• IT literate
• Proven experience of word processing, spreadsheet, and email software
• Experience of using patient administration systems
• Experience of general administration office skills - filing, photocopying, faxing, note taking
• Experience of working to conflicting demands and work effectively within teams
• Ability to work in a confidential and sensitive manner.
• Experience of handling cash/raising invoices relating to patient charges
• Ability to plan, prioritise and schedule own work.
• Good organisation skills
• Ability to work without supervision.
• Able to work flexibly in accordance with service needs.
• Effective communication and interpersonal skills including telephone skills and face to face communication

Desirable

• Demonstrable knowledge of supervising other secretarial/administrative staff

Values

Essential

• Continuous Improvement - Committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Various

Liverpool

L34 1PJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Delivering high level and complex triage, clinical assessment diagnostics, treatment and evaluation of the needs within Health and Well-being.

Providing leadership, promoting a learning culture for colleagues and other agencies, leading service innovations and demonstrating high level problem solving.

Ensuring excellence in service delivery through personal and service development, underpinned by evidence based practice and research, embedded in the quality assurance agenda.

Driving innovation, managing the change process to ensure your service continues to be flexible and proactive to reflect the needs of the wider Health and Wellbeing community.

MANAGERIAL / LEADERSHIP (including financial / physical resources and staffing)

To demonstrate leadership by means of:

1. Delivering change within sphere of practice, when and where indicated, to improve service delivery.

2. Influencing, motivating, supporting and enabling others to contribute towards the effectiveness and success of the organisation.

To provide high level advice and guidance in working with colleagues locally to ensure best practice across all disciplines in the assessment, treatment and long term management of patient/clients within sphere of practice

To identify innovations and lead the implementation of new working practices in conjunction with patients/ service users, health, wellbeing, local authority and third sector partners.

To take responsibility for their own high level and complex decision making and the decisions of their team which effect service delivery.

To train, supervise / case manage and performance manage staff and students. This will include for example the use of formal appraisal documentation, monitoring sickness absence etc.

To manage resources including stock control to ensure they relate to the overall objectives and responsibilities of the organisation.

CLINICAL

To be responsible for the specialist assessment of complex care needs and the development, implementation and evaluation of programmes of care using a high degree of autonomy and act as a named practitioner.

To triage patients with highly complex needs.

To undertake highly complex clinical assessments of patients/ service users within sphere of advanced practice.

To determine a clinical diagnosis and make high level decisions regarding appropriate treatment/ care plans.

Implement highly complex care/ interventions according to clinical need.

Evaluate highly complex care /interventions based on evidence from clinical outcomes and best practice.

To provide advanced clinical advice, support, training to patients/ service users, families, carers and professional colleagues to improve their journey and their health and well being.

To be professionally accountable for all aspects of own work including the management of patients in your care.

Registered practitioners who are non medical prescribers are accountable for their prescribing activities by ensuring they are aware of their Professional accountability and any restrictions or special considerations in their prescribing practice.

To develop and maintain the high level clinical skills required to work as an advanced practitioner.

Where the administration of drugs is a requirement, this should be undertaken in line with trust policies and procedures and in following the NMC Guidelines for administration of Medicines Act 1992 and Misuse of Drugs Act 1991.

LEARNING AND DEVELOPMENT

To maintain own professional/ personal development (CPD) by keeping abreast of any new trends and developments, and incorporate them as appropriate into your work. To support junior staff to do likewise

Ensure all mandatory training is accessed and kept up to date

To be an active member of relevant training programmes attending and delivering presentations at staff meetings/tutorials and by attending relevant professional short courses and being a reflective practitioner

To participate in the supervision scheme as supervisee and supervisor when appropriate.

To develop and deliver relevant evidence based training to patients, families, carers, Health and Wellbeing and local authority colleagues and third sector providers.

To provide specific training as required to the patient, family, carers and other members of the multidisciplinary team on the clinical and therapeutic management of an individual to support their health and wellbeing.

CLINICAL GOVERNANCE / RESEARCH AUDIT

Registered Practitioners are required to evidence maintenance of their registration with the relevant regulatory body and work to their Code of Professional Conduct.

To benchmark current service delivery against local and national clinical guidelines and standards of care.

To lead on current best practice, based on the bench marking outcomes.

To translate local and national guidelines and train Health and Wellbeing staff to ensure they have the skills and knowledge required to deliver effective services.

To measure and evaluate own work and current practices through the use of evidence based projects, audit, research, statistical information and outcome measures and lead others in doing so.

To network with practitioner colleagues within the trust and across the North West and Nationally, to learn together and share good practice.

To interpret and implement quality assurance practices within own work situation.

To identify and minimise clinical and non clinical risk to minimise risk of harm to patients, staff & visitors.

Contributes to the formulation and implementation of clinical policies and procedures as appropriate.

COMMUNICATION

To communicate complex patient and service related information effectively to Health and Wellbeing and local authority colleagues and third sector agencies.

Use complex communication skills and knowledge when working with patients, their families and other provider agencies.

Demonstrates professional sensitivity and empathy during the emotional demand of high exposure to distressing circumstances where there may be difficulties in accepting or understanding.

To involve the patient and the family/carers in all relevant discussions about their management and decision that are made about treatment techniques and facilitating patient involvement in the planning development, delivery and evaluation of the service.

To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment.

To maintain accurate comprehensive and up-to-date documentation, in line with legal and departmental requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.

To collect appropriate data and statistics for the use in the review of the service delivery.

To use appropriate information technology skills for communication when required.

Person Specification

Qualifications

Essential

• Degree/ Diploma in Podiatric Medicine
• Master's degree / Module /post graduate qualification in relevant area of clinical expertise (or working towards) / equivalent knowledge and experience to Masters level
• Up to date HCPC Registration
• Evidence of up-to-date CPD Portfolio
• POM-A / LA certificate

Desirable

• Relevant short post graduate specialist courses
• Assessor/ Mentor/Facilitator Training
• Supplementary medical prescribing

Skills

Essential

• Excellent communication skills (written & verbal)
• Good organisational and time management skills
• Ability to manage own caseload and prioritise work
• Ability to communicate complex information to patients, carers and staff
• Ability to work effectively within a multidisciplinary team
• Ability to utilise assessment skills and instrumentation effectively
• Presentation skills

Desirable

• Demonstrate experience of managing difficult situations
• Ability to reflect on experiences and apply lessons learnt to self and others

Experience

Essential

• Evidence of expertise in podiatry field
• Supervision of staff and students
• Effective change management and problem-solving experience
• Audit and research practices relevant to clinical area
• Experience and knowledge in the management of a wide variety of complex podiatry conditions
• Demonstrate a commitment to delivering evidence-based practice
• Evidence of introducing service developments and innovation

Knowledge

Essential

• An understanding of the varied and complex needs of the patient group
• An understanding of Shared Decision Making an understanding of other relevant legislation
• Understanding of local, national, professional policies/guidance
• Demonstrate an understanding of own scope of practice and the implications for self and others

Values

Essential

• Continuous improvement - committed to making improvements to our services for the benefit of all
• Accountability - taking ownership to anticipate, develop and deliver high quality care
• Respect - how we treat others in an inclusive and supportive way
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it
• Support - actively supporting others with compassion and courage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Clayton House

Langley Place

Ormskirk

L40 8JU

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To coordinate the physical care of service users titrated and maintained on Clozapine and Lithium. To manage blood results and actions needed when results are outside normal parameters by following policy and national guidance. To escalate concerns around service users physical health to the MDT and primary care services if needed.

To offer ECGs and Venepuncture to all service users using the clinic or referred into the clinicusing the policy guidance.

To ensure that the service users physical health care plan is developed to meet the assessedneed of the individual and that other staff are delivering care as laid down in the care plan. Toensure that all relevant information with regards to a service users care and treatment isdocumented accurately and legibly into the health record. Supervise and monitor the entriesmade by junior team members, through performance management and audit.

To liaise significant others when completing the assessment and treatment of care to theservice user.

To direct other staff in order to ensure delivery of a high standard of physical care to serviceusers.

To participate in setting physical health standards for care based on sound evidence based andresearch findings.

To participate in the systematic monitoring and evaluation of service users that you haveresponsibility for with guidance from a supervisor.To communicate with other members of the multi-disciplinary team to ensure the communication of any relevant information that has an impact on the service users physical care.

To use verbal and non-verbal communication skills gained through training or experience toimpart sensitive information.

To check understanding of information where there are often barriers to effectivecommunications due to distress, psychiatric symptoms or where English is not the first language.

To use skills gained through training and experience to give and receive information to otherindividuals with regards to a service users care in the reviews and multi-disciplinary meetings.These individuals may be external to the Trust.

To provide and co-ordinate the provision of a range of therapeutic activities for service users andmonitor their effectiveness.

To take responsibility for the safe administration of medication to service users ensuring that theTrust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to.

To ensure that all relevant information with regards to a service users care and treatment isdocumented accurately and legibly into the health record. To supervise and monitor the entriesmade by unqualified staff.

To under the guidance of a supervisor provide reports both in written and verbal formats asrequested e.g. for a service user multi disciplinary team meeting or CPA review.

To contribute to teaching sessions in order to pass on knowledge and skills.

To ensure that all incidents or near misses are documented as per Trust policy and that anyfollow up action is taken.

To actively participate in service user reviews ensuring that service user needs are met and thatthe team has all the relevant information on which to base their clinical decisions.

To develop care plans that enable service users to reach and maintain their optimum level ofhealth and wellbeing to help them to obtain their optimum health.

To react pro-actively in cases of service user physical health crisis and put in place immediateplans to resolve the situation with supervision and guidance as appropriate.

To assist in the assessment and supervision of nursing and other students.

To assess and monitor the physical health of service users, seeking advice and support frommedical staff as appropriate.

To actively participate in team meetings in order to positively influence team working and thedevelopment of research based practice.

To participate in the induction of new staff.

To maintain safe custody of medicines, sharps and other clinical equipment.

To manage own time and workload, prioritising work appropriately.

Person Specification

Experience

Essential

• Significant Experience of working in a clinical area providing physical health care and assessment.
• Demonstrable experience of working with people who experience serious on-going mental health problems

Qualifications

Essential

• Registered Nurse.
• Degree Level - or a commitment to work towards
• Mentorship/teaching qualification
• Continuing professional development
• Supervision of junior staff.

Desirable

• Non Medical Prescribing qualification
• Phlebotomy training
• Diabetes Care
• Health promotion experience.
• Previous experience of working with service users on Clozapine.

Knowledge

Essential

• Knowledge and experience of Clozapine, effects ,side effects and patient management.

Desirable

• Knowledge of Cardio
• Metabolic risks in clients with Severe and Enduring mental health conditions. LESTER Tool and NHS Plan
• Knowledge of substance misuse and associated risks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Health and Wellbeing Clinics

Cappa Grove

Liverpool

L36 7YT

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder is responsible for the delivery of clinical care and support under the supervision of a registered nurse to a defined population. Supported by a nurse practitioner, they will deliver care within the boundaries of their role. They will work effectively and collaboratively within the team to meet the needs of patients, support the delivery of policy and procedures and provide clinical leadership.

Ensure the delivery of the quality strategy within the designated area incorporating establishment of systems and processes

Person Specification

Qualifications

Essential

• NVQ Level 3 or equivalent

Experience

Essential

• Previous health and social care experience or equivalent

Knowledge

Essential

• Understanding of the principles of Data Protection Act, Health and Safety and Equality and Diversity

Skills

Essential

• Basic computer skills/ECDL or equivalent
• Able to work without direct supervision
• Able to plan own workload
• Ability to undertake clinical interventions commensurate with NVQ level 3 skills
• Able to work as a team member
• Excellent developed oral and written communication skills
• Able to keep accurate written and electronic contemporaneous records
• Able to work in a confidential and sensitive manner
• Able to travel for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Goodlass Road - Hunts Cross / Litherland Town Hall

Goodlass Road - Hunts Cross / Hatton Hill Road

Liverpool

L24 9HJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Principal Responsibilities

• Provide direct clinical nursing care to Transcend service users
• Obtain bloods for routine screening
• Deliver deep Intramuscular injections of GRNH analogues in line with clinical standards and profiles
• Interview, assess and monitor the wellbeing of service users under direct care of Transcend utilising biopsychosocial principals
• Support the delivery of treatment from colleagues
• Understand role of, engage and refer to partner agents as appropriate
• Maintain up to date knowledge of clinical issues and developments in the treatment of Gender Incongruence
• Maintain record keeping in line with professional and Trust standards
• Be an active member of MDT
• To deliver training
• Caseload managment
• Engage in regular supervision and PACE reviews
• Undertake and participate in research and audit as relevant to role and service objectives
• Be aware of and adhere to Trust policies and procedures which are applicable to the role
• Complete risk assessments and ensure that risks are identified and reported as they arise
• Undertake appropriate training and act as a clinical mentor within the service. Support students and other learners in achieving learning outcomes by providing a learning environment with opportunities for observation and training

Professional Responsibilities

• Maintain professional registration and adhere at all times to the Nursing & Midwifery Council (NMC) Code of Professional Conduct
• Ensure accurate and contemporaneous record keeping with due regard to confidentiality
• Deal with difficult situations in relation to Child Protection/ Vulnerable adults and act according to Trust policy and current legislation
• Undertake Trust mandatory training as required, ensuring compliance

Generic Responsibilities for all staff:

All post holders will agree to:

• Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.
• Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders
• Challenge the stigma associated with mental health and learning difficulties.
• Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.
• Work across professional and organisational boundaries to improve services for all.
• Maintain their specific knowledge base and develop new skills.
• Value the contribution of the patient / service user voice.
• Operate within any organisational codes of practice or those from a relevant professional body.
• Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.
• Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.
• Comply with all health and safety legislation and local policies and procedures.
• Adhere to all organisational policies.
• Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment
• Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.
• Attend a one day Just and Learning & Civility and Respect training work shop
• Be an ambassador for Just & Learning and Civility & Respect following the training
• Positively advocate the just and learning culture within your team
• Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team.
• Support their team/services to create a positive environment for Just and Learning Culture
• Participate in Just and Learning Culture events.
• Bring Just and Learning Culture updates/information to the attention of team members and other MCT colleagues they work with.
• Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality.
• Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully.
• Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup.
• Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.

This job description is intended as an outline indicator of general areas of activity and will be reviewed in light of the changing needs of the Trust in consultation with the postholder.

Person Specification

Qualifications

Essential

• First level Registered Nurse/Midwife
• Ability to be a clinical mentor (ENB 998/997) or equivalent post registration degree level module or willingness to undertake

Desirable

• Working towards Gender Identity Healthcare qualifications via RCP
• Completion of Management/leadership course

Knowledge/Experience

Essential

• Previous experience of working with Gender Incongruent service users
• Aware of protocols for administering of GRNH analogues

Desirable

• Use of EMIS as a reporting tool

Skills

Essential

• Organised
• Ability to travel
• Excellent communication with colleagues and service users
• Administering IM injections
• Interpreting blood results
• Excellent documentation skills
• Ability to assess and gain information in short timescales
• Ability to build relationships quickly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

LCVS Building

151 Dale street

Liverpool

L2 2AH

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents.

Key responsibilities will include provision of advice on Agenda for Change Terms and Conditions and HR Policies and Procedures, together with supporting managers through a range of employee relations processes including management of attendance, disciplinary and informal resolution and will involve supporting review meetings, investigations and hearings.

You will need to demonstrate a range of generalist HR knowledge and experience, have experience of interpreting and advising on terms and conditions, policies and procedures, providing advice and support to managers on HR related issues e.g. absence management, disciplinary, grievance and have up to date knowledge of employment legislation and good employment practice, preferably in and NHS or public sector environment.

In this fast paced environment it is important to be able to work to deadlines whilst paying attention to detail and to be able to prioritise and manage your own work whilst exercising initiative.

Person Specification

Qualifications

Essential

• Working towards CIPD qualification

Desirable

• CIPD

Skills

Essential

• Effective verbal and written communication and influencing skills
• Effective presentation and organisational skills
• Able to communicate information to staff at all levels of the organisation
• Able to deliver training on HR policies and procedures
• Able to maintain confidentiality and deal with situations in a sensitive manner
• Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the course of action they should take.
• Able to work to deadlines and pay attention to detail
• Able to prioritise and manage own work
• Able to exercise initiative
• Computer literate and able to use MS Office applications
• Ability to travel within the Trust in a timely manner
• Able to build positive relationships with managers, colleagues and Staff Side representatives.
• Able to maintain professional relationships with external contacts/organisations

Experience

Essential

• Demonstrate a range of generalist HR knowledge and experience
• Experience of interpreting and advising on terms and conditions, policies and procedures
• Experience of providing advice and support to managers on HR related issues eg absence management, disciplinary, grievance.

Desirable

• NHS or public sector experience
• Experience of administering the recruitment and selection procedures and interviewing
• Experience of employee relations gained within a unionised environment
• Experience of using and extracting information from HR Databases

Knowledge

Essential

• Up to date knowledge of employment legislation and good employment practice
• Demonstrate a range of generalist HR knowledge

Values

Essential

• ontinuous improvement - committed to making improvements to our services for the benefit of all.
• Accountability - taking ownership to anticipate, develop and deliver high quality care.
• Respect - how we treat others in an inclusive and supportive way.
• Enthusiasm - demonstrate our passion and pride for what we do and how we do it.
• Support - actively supporting others with compassion and courage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Kings Business Park, V7 Buildings

Liverpool

L34 1PJ

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

ProfessionalTo participate in the directorate's performance management /supervision framework (including external clinical supervision) and work towards meeting identified goals and objectives as agreed in a personal development plan.To act, at all times, in accordance with Trust policies and procedures.To undertake mandatory training as stipulated by the trust and ensure that all interactions with CYPs are in line with this e.g., / Manual Handling.Under the guidance and supervision of a qualified practitioner, to make accurate and appropriate entries into health records, and to make available appropriate contact information to Childrens Centre staff.To participate in staff meetings to assist in effective two-way communication.To seek advice and further training, if appropriate, before carrying out any duty you are unsure of.To make the qualified practitioner aware of any incidents arising during your span of duty and carry out any actions arising from this as directed.Take direction from the qualified practitioner as to any duties or tasks assigned to you for your span of duty and carry them out as requested.To participate, as directed in the induction of new staff.

Person Specification

Qualifications

Essential

• NVQ Level 3
• Foundation degree or equivalent experience in a relevant area
• Good level of general education at a minimum
• Significant demonstrable experience working with CYP/ Families/ vulnerable groups with health needs

Desirable

• GCSE grade's A to C in Maths and English
• Experience of working in a care setting - or working with vulnerable CYP & families
• Additional training in therapeutic interventions
• Parent courses including riding the rapids
• Positive Behaviour Support Training

Experience/Knowledge

Essential

• Able to communicate effectively.
• Understanding of issues of confidentiality
• To be able to demonstrate a non-judgemental attitude
• A demonstrated understanding of Equality and Human Rights
• Ability to work as a member of a team.
• Ability to work on own initiative under the supervision of a qualified practitioner

Desirable

• Experience of de-escalation skills and breakaway techniques
• Experience of working in CYPMHS / a care setting-or working with vulnerable CYP/families including Learning Disabilities/Neurodiversity
• An overview of the Trust's Objectives

Skills

Essential

• Ability to work as a member of a team
• Ability to demonstrate a non-judgemental attitude
• Ability to work on own initiative under the supervision of a qualified practitioner
• Professional attitude
• Flexibility
• Possess a caring, compassionate & empathic attitude.
• Able to meet the Trust's professional standards
• Ability to travel across sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey Care NHS Foundation Trust

Address

Manor Farm Road

Knowsley

Knowsley

L36 0UB

United Kingdom

Employer's website

https://www.merseycare.nhs.uk/ (Opens in a new tab)