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Showing 26 results
Building Maintenance Technician
SECamb
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary We are currently recruiting for a Building Maintenance Technician to support our ambulance service operations.
1 day(s) ago
Building Maintenance Technician
SECamb
North East England
GBP 28,392 - 31,157 per year
Grounds and Maintenance Worker
Job summary We are currently recruiting for a Building Maintenance Technician to support our ambulance service operations.
1 day(s) ago
Virtual Care Clinician (Nurse/Paramedic) - Integrated Care
SECamb
North East England
GBP 39,959 - 48,117 per year
Clinical Nurse Consultant/CNC
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transf...
4 day(s) ago
Virtual Care Clinician (Nurse/Paramedic) - Integrated Care
SECamb
North East England
GBP 39,959 - 48,117 per year
Clinical Nurse Consultant/CNC
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transf...
4 day(s) ago
Vehicle Maintenance Technician - Medway
SECamb
North East England
GBP 32,073 - 39,043 per year
Grounds and Maintenance Worker
Job summary Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure...
12 day(s) ago
Vehicle Maintenance Technician - Medway
SECamb
North East England
GBP 32,073 - 39,043 per year
Grounds and Maintenance Worker
Job summary Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure...
12 day(s) ago
Educator
SECamb
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary An exciting opportunity has arisen for a part-time or full-time appointment as an Educator working within the Community Resiliencedepartment at S...
18 day(s) ago
Educator
SECamb
North East England
GBP 28,392 - 31,157 per year
Health Worker
Job summary An exciting opportunity has arisen for a part-time or full-time appointment as an Educator working within the Community Resiliencedepartment at S...
18 day(s) ago
Operational Team Leader - Thanet
SECamb
North East England
GBP 49,387 - 56,515 per year
Radiographer
Job summary OPERATIONAL TEAM LEADER Salary: Band 7 Locations: Thanet We are looking for experienced and engaged Paramedic to join our operational leadership...
18 day(s) ago
Operational Team Leader - Thanet
SECamb
North East England
GBP 49,387 - 56,515 per year
Radiographer
Job summary OPERATIONAL TEAM LEADER Salary: Band 7 Locations: Thanet We are looking for experienced and engaged Paramedic to join our operational leadership...
18 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
18 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
18 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
18 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
18 day(s) ago
Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Consultant Geriatrician - GEMINI The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is exciting.
19 day(s) ago
Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Consultant Geriatrician - GEMINI The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is exciting.
19 day(s) ago
Pharmacy Support Worker
SECamb
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Make a real difference. Deliver medicines that save lives. We're looking for a motivated and detail-focused Pharmacy Support Worker to join our d...
22 day(s) ago
Pharmacy Support Worker
SECamb
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Make a real difference. Deliver medicines that save lives. We're looking for a motivated and detail-focused Pharmacy Support Worker to join our d...
22 day(s) ago
HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 39,959 - 48,117 per year
Paramedic
Job summary Job overview Applications are invited for the role of HEMS Paramedic (see attached job description).
25 day(s) ago
HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 39,959 - 48,117 per year
Paramedic
Job summary Job overview Applications are invited for the role of HEMS Paramedic (see attached job description).
25 day(s) ago
HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 39,959 - 48,117 per year
Paramedic
Job summary Job overview Applications are invited for the role of HEMS Paramedic (see attached job description).
25 day(s) ago
HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279)
North East England
GBP 39,959 - 48,117 per year
Paramedic
Job summary Job overview Applications are invited for the role of HEMS Paramedic (see attached job description).
25 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
25 day(s) ago
Emergency Medical Advisor (999 Call Handler) - Medway
SECamb
North East England
GBP 25,760 - 27,476 per year
Medical Specialist
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who ha...
25 day(s) ago
Locum Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Locum Consultant Geriatrician - GEMINI The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is...
26 day(s) ago
Locum Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust
North East England
GBP 113,565 - 150,569 per year
Medical Specialist
Job summary Locum Consultant Geriatrician - GEMINI The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is...
26 day(s) ago
Patient Safety Partner
SECamb
North East England
Regulatory Admistrator
Job summary Patient Safety Partners (PSPs) are independent members of the public who use their lived experience of healthcare to work alongside Trust staff t...
29 day(s) ago
Patient Safety Partner
SECamb
North East England
Regulatory Admistrator
Job summary Patient Safety Partners (PSPs) are independent members of the public who use their lived experience of healthcare to work alongside Trust staff t...
29 day(s) ago
Pharmacy Support Worker
SECamb
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Make a real difference. Deliver medicines that save lives. We're looking for a motivated and detail-focused Pharmacy Support Worker to join our d...
1 month(s) ago
Pharmacy Support Worker
SECamb
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Make a real difference. Deliver medicines that save lives. We're looking for a motivated and detail-focused Pharmacy Support Worker to join our d...
1 month(s) ago
Assistant Management Accountant
SECamb
North East England
GBP 32,073 - 39,043 per year
Health Service Manager/Administrator
Job summary Assistant Management Accountant Band 5 NHS AFC £32,073 - £39,043 per annum Full time - 37.
1 month(s) ago
Assistant Management Accountant
SECamb
North East England
GBP 32,073 - 39,043 per year
Health Service Manager/Administrator
Job summary Assistant Management Accountant Band 5 NHS AFC £32,073 - £39,043 per annum Full time - 37.
1 month(s) ago
Vehicle Maintenance Technician - Medway
SECamb
Inner London, Greater London
GBP 17 - 39,043 per year
Radiographer
Job summary Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure o…
29 day(s) ago
Vehicle Maintenance Technician - Medway
SECamb
Inner London, Greater London
GBP 17 - 39,043 per year
Radiographer
Job summary Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure o…
29 day(s) ago
Head of Operations - Paddock Wood
SECamb
Inner London, Greater London
GBP 66,582 - 77,368 per year
Radiographer
Job summary Are you an experienced operational leader ready to influence healthcare delivery at scale?
1 month(s) ago
Head of Operations - Paddock Wood
SECamb
Inner London, Greater London
GBP 66,582 - 77,368 per year
Radiographer
Job summary Are you an experienced operational leader ready to influence healthcare delivery at scale?
1 month(s) ago
Virtual Care Clinician (Nurse/Paramedic) - Integrated Care
SECamb
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transfor…
1 month(s) ago
Virtual Care Clinician (Nurse/Paramedic) - Integrated Care
SECamb
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transfor…
1 month(s) ago
Virtual Care Practitioner - Integrated Care
SECamb
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transfor…
1 month(s) ago
Virtual Care Practitioner - Integrated Care
SECamb
Inner London, Greater London
GBP 49,387 - 56,515 per year
Radiographer
Job summary The frontline has changed. Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transfor…
1 month(s) ago
111 Health Advisor (Call Handler) - Crawley
SECamb
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary 111 Call Handler (Health Advisor) - Crawley Join your local Ambulance Service!
1 month(s) ago
111 Health Advisor (Call Handler) - Crawley
SECamb
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary 111 Call Handler (Health Advisor) - Crawley Join your local Ambulance Service!
1 month(s) ago
111 Health Advisor (Call Handler) - Gillingham
SECamb
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary 111 Call Handler (Health Advisor) - Gilingham Join your local Ambulance Service!
1 month(s) ago
111 Health Advisor (Call Handler) - Gillingham
SECamb
Inner London, Greater London
GBP 25,760 - 27,476 per year
Radiographer
Job summary 111 Call Handler (Health Advisor) - Gilingham Join your local Ambulance Service!
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
Inner London, Greater London
GBP 2 - 27,476 per year
Radiographer
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have…
1 month(s) ago
Emergency Medical Advisor (999 Call Handler) - Crawley
SECamb
Inner London, Greater London
GBP 2 - 27,476 per year
Radiographer
Job summary Your NHS needs YOU! Why apply for this role? Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have…
1 month(s) ago
Information Governance Manager
SECamb
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced Information Governance Manager to join South East Coast Ambulance Service NHS Foundation Trus…
1 month(s) ago
Information Governance Manager
SECamb
Inner London, Greater London
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen for an experienced Information Governance Manager to join South East Coast Ambulance Service NHS Foundation Trus…
1 month(s) ago
Administrator
Invicta Health CIC
Inner London, Greater London
GBP 25,714 - 26,104 per year
GP/General Practitioner
Job summary Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
1 month(s) ago
Administrator
Invicta Health CIC
Inner London, Greater London
GBP 25,714 - 26,104 per year
GP/General Practitioner
Job summary Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
1 month(s) ago
Posted 1 day(s) ago
Reference: 2460873
Job summary
We are currently recruiting for a Building Maintenance Technician to support our ambulance service operations. The role involves maintaining and repairing station facilities, ensuring all building systems remain safe, functional, and compliant.
Post holder to provide a comprehensive, high-quality maintenance service across SECAmb estates within a defined geographical area. The post holder will carry out a wide range of planned and reactive maintenance tasks to ensure that buildings, facilities, and equipment remain safe, compliant, and fully operational in support of frontline ambulance services
Main duties of the job
- Provide practical day-to-day maintenance support across a defined region, ensuring SECAmb sites remain safe, functional, compliant, and well-maintained.
- Based across multiple SECAmb sites (ambulance stations, offices, workshops), with travel required across the Southeast region. Work may include unsociable hours / on-call duties to maintain 24/7 operations.Carry out a broad range of minor repairs and maintenance tasks within competence, including basic plumbing, carpentry, electrical work, decoration, fabric repairs, cleaning, portering and general upkeep tasks as directed by the line manager or other senior manager within the Estates Department
- Essential Criteria
Basic qualification in a building or maintenance-related discipline OR equivalent experienceHealth & Safety awareness trainingDriving licence suitable for a van.Understanding of health & safetyrequirements in the workplace
- Desirable Criteri
NVQ Level 2/3 in Maintenance / Building Services (or equivalent) Formal training in electrical, plumbing, or carpentry
Knowledge of NHS estate compliance standards Awareness of statutory compliance (e.g. Legionella, fire safety, electrical safety)
Manual Handling training
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
30 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
278-BMT-1026-AS-A
Job locations
Surrey
South East Coast Ambulance Service
Guildford
GU1 1UF
United Kingdom
Job description
Job responsibilities
- Conduct routine inspections of buildings and facilities to identify defects, wear and tear, and potential hazards, taking appropriate action or escalating where necessary.
- Support planned inspections, compliance checks, and minor improvement works, as directed by the Technical Manager or Area Manager.
- Assist in maintaining site safety and statutory compliance, reporting hazards, risks, and defects in line with Trust policies and procedures.
- Ensure all work is carried out in accordance with safe systems of work, including adherence to risk assessments, method statements, and health & safety legislation.
- Liaise effectively with station staff and operational teams, acting as a visible, responsive, and professional local Estates and Facilities contact.
- Support contractors working on site, such as providing access and escorting where required, monitoring works for safety and compliance and completing postwork checks
- Assist with the installation, assembly, and movement of equipment and furniture as required.
- Maintain accurate and uptodate records of work completed, materials used, defects and issues identified using trust systems and processes
- Ensure tools, equipment, and materials are used safely, maintained appropriately, and stored securely. Ensure the van, tools, uniform and equipment are clean, safe, presentable with tidy work areas at all times.
- Support grounds maintenance activities where required, including minor external repairs and seasonal tasks (e.g. winter gritting).
- Contribute to emergency response and business continuity arrangements, assisting with estates-related incidents or urgent site issues.
- Promote a professional, customer-focused approach, representing the Estates and Facilities team positively across the Trust.
- Contribute to continuous improvement, identifying recurring maintenance issues and suggesting practical, cost-effective solutions.
For more details please refer to the job description attached
Job description Job responsibilities Conduct routine inspections of buildings and facilities to identify defects, wear and tear, and potential hazards, taking appropriate action or escalating where necessary. Support planned inspections, compliance checks, and minor improvement works, as directed by the Technical Manager or Area Manager. Assist in maintaining site safety and statutory compliance, reporting hazards, risks, and defects in line with Trust policies and procedures. Ensure all work is carried out in accordance with safe systems of work, including adherence to risk assessments, method statements, and health & safety legislation. Liaise effectively with station staff and operational teams, acting as a visible, responsive, and professional local Estates and Facilities contact. Support contractors working on site, such as providing access and escorting where required, monitoring works for safety and compliance and completing postwork checks Assist with the installation, assembly, and movement of equipment and furniture as required. Maintain accurate and uptodate records of work completed, materials used, defects and issues identified using trust systems and processes Ensure tools, equipment, and materials are used safely, maintained appropriately, and stored securely. Ensure the van, tools, uniform and equipment are clean, safe, presentable with tidy work areas at all times. Support grounds maintenance activities where required, including minor external repairs and seasonal tasks (e.g. winter gritting). Contribute to emergency response and business continuity arrangements, assisting with estates-related incidents or urgent site issues. Promote a professional, customer-focused approach, representing the Estates and Facilities team positively across the Trust. Contribute to continuous improvement, identifying recurring maintenance issues and suggesting practical, cost-effective solutions. For more details please refer to the job description attached
Person Specification
Qualifications/Training
Essential
- Basic qualification in a building or maintenance-related discipline OR equivalent experience Health & Safety awareness training Driving licence suitable for a van
Desirable
- NVQ Level 2/3 in Maintenance / Building Services (or equivalent) Formal training in electrical, plumbing, or carpentry Manual handling training
Knowledge
Essential
- Basic knowledge of building maintenance and repair techniques Understanding of health & safety requirements in the workplace
Desirable
- Knowledge of NHS estate compliance standards Awareness of statutory compliance (e.g. Legionella, fire safety, electrical safety)
Experience
Essential
- Experience of carrying out general maintenance or repair work Experience of working in a customer-facing or service delivery role
Desirable
- Experience in a multi-site environment Experience within healthcare, public sector, or similar environment Experience of working with contractors
Skills
Essential
- Ability to carry out a range of basic maintenance tasks Good communication and interpersonal skills Ability to prioritise workload and respond to urgent issues Ability to work independently and as part of a team Basic IT skills for recording work and reporting
Desirable
- Fault diagnosis and problem-solving skills Ability to interpret basic technical instructions or drawings
Personal Qualities
Essential
- Reliable and flexible approach to work Strong customer service focus Proactive and self-motivated Attention to detail Professional and courteous manner
Other
Essential
- Ability to travel across multiple sites within the SECAmb region Willingness to participate in on-call or out-of-hours working if required
Person Specification Qualifications/Training Essential Basic qualification in a building or maintenance-related discipline OR equivalent experience Health & Safety awareness training Driving licence suitable for a van Desirable NVQ Level 2/3 in Maintenance / Building Services (or equivalent) Formal training in electrical, plumbing, or carpentry Manual handling training Knowledge Essential Basic knowledge of building maintenance and repair techniques Understanding of health & safety requirements in the workplace Desirable Knowledge of NHS estate compliance standards Awareness of statutory compliance (e.g. Legionella, fire safety, electrical safety) Experience Essential Experience of carrying out general maintenance or repair work Experience of working in a customer-facing or service delivery role Desirable Experience in a multi-site environment Experience within healthcare, public sector, or similar environment Experience of working with contractors Skills Essential Ability to carry out a range of basic maintenance tasks Good communication and interpersonal skills Ability to prioritise workload and respond to urgent issues Ability to work independently and as part of a team Basic IT skills for recording work and reporting Desirable Fault diagnosis and problem-solving skills Ability to interpret basic technical instructions or drawings Personal Qualities Essential Reliable and flexible approach to work Strong customer service focus Proactive and self-motivated Attention to detail Professional and courteous manner Other Essential Ability to travel across multiple sites within the SECAmb region Willingness to participate in on-call or out-of-hours working if required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Surrey
South East Coast Ambulance Service
Guildford
GU1 1UF
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
SECamb
Address
Surrey
South East Coast Ambulance Service
Guildford
GU1 1UF
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
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Posted 4 day(s) ago
Reference: 2452646
Job summary
The frontline has changed.
Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transforming how urgent and emergency care is delivered, helping patients access the right care, in the right place, at the right time.
Virtual Care Clinician
Band 6 NHS Agenda for Change - £39,959 to £48,1117 per annum
Locations: Medway Make Ready Centre (East) or Crawley HQ (West) - The role will require you to work from one of these locations, remote working is not available.
Full time & part-time positions available.
Join our growing Virtual Care service! This is a chance to help change how urgent and emergency care is delivered. As a Virtual Care Clinician, you'll use your skills and technology to provide safe care. You'll help patients in urgent and emergency situations. Your goal is to ensure they get the right care, in the right place, at the right time.
This is much more than a telephone-based clinical role.
You'll join a service with a clear vision for Virtual Care. It aims to lead in digitally enabled urgent and emergency care. Join us at a key moment in our journey. You'll help shape how Virtual Care grows across SECAmb in the years ahead.
If you are shortlisted, you will be invited to an online clinical assessment on Wednesday 25th November 2026. If successful you will then be invited to a face to face interview on Wednesday 2nd December 2026 at Medway Make Ready Centre.
Main duties of the job
As a Virtual Care Clinician, you will:
-
Undertake autonomous virtual clinical assessments for patients accessing 999, NHS 111 and other referral pathways.
-
Use clinical judgement, evidence-based practice and decision-support systems to assess and manage patients with urgent and emergency healthcare needs.
-
Develop person-centred care plans and deliver self-care advice, safety-netting and onward referrals.
-
Support access to community, primary are, mental health and urgent care services.
-
Provide clinical leadership and advice to operational and clinical colleagues.
-
Identify and manage risk, safeguarding concerns and patient deterioration.
-
Contribute to quality improvement, audit and service development projects.
-
Support the development of innovative virtual models of care and contribute to the ongoing growth of SECAmb's Virtual Care service.
-
Coach, mentor and support colleagues as the service continues to evolve.
-
Build expertise in digital healthcare and remote clinical assessment, one of the fastest-growing areas of NHS practice.
If you are excited by change, passionate about delivering outstanding patient care and motivated by the opportunity to help design the future of healthcare, we would love to hear from you.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Because of 24/7 shift patterns, including nights, applicants should live within about 45-60 minutes of commuting time. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
Please make sure you read all supporting documents before applying for this role. These include important information about the training and rota requirements.
Details
Date posted
27 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-VCC-1026-NW
Job locations
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
Virtual Care is changing how patients access urgent and emergency healthcare. This role lets you be part of that transformation. Working within SECAmb's Integrated Care Contact Centres, you will provide autonomous remote clinical assessment, care planning and decision-making for patients accessing urgent and emergency services.
Using your clinical expertise, professional judgement and evidence-based practice, you will ensure patients receive the right care, in the right place, at the right time while supporting the effective use of healthcare resources.
This is an exciting opportunity to join a developing service and play an active role in shaping the future of Virtual Care at SECAmb. You will provide excellent patient care. Also, you will help improve services, drive innovation, and develop digital healthcare pathways. As the service grows, you can develop specialist skills, support your colleagues, and take on future clinical leadership and development roles.
Join us at the start of an exciting journey. Help build a Virtual Care service that will shape the future of urgent and emergency care across SECAmb.
Job description
Job responsibilities
Virtual Care is changing how patients access urgent and emergency healthcare. This role lets you be part of that transformation. Working within SECAmb's Integrated Care Contact Centres, you will provide autonomous remote clinical assessment, care planning and decision-making for patients accessing urgent and emergency services.
Using your clinical expertise, professional judgement and evidence-based practice, you will ensure patients receive the right care, in the right place, at the right time while supporting the effective use of healthcare resources.
This is an exciting opportunity to join a developing service and play an active role in shaping the future of Virtual Care at SECAmb. You will provide excellent patient care. Also, you will help improve services, drive innovation, and develop digital healthcare pathways. As the service grows, you can develop specialist skills, support your colleagues, and take on future clinical leadership and development roles.
Join us at the start of an exciting journey. Help build a Virtual Care service that will shape the future of urgent and emergency care across SECAmb.
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse - Adult (NMC) with current professional registration with 2 years post registration experience in an appropriate field
- Evidence of additional professional development relevant to urgent, emergency, unscheduled or virtual care.
- Knowledge of NHS urgent and emergency care pathways.
Experience
Essential
- Experience of autonomous clinical assessment and decision making within an urgent, emergency, community or unscheduled care setting.
- Ability to work independently whilst recognising limits of practice and escalating appropriately.
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse - Adult (NMC) with current professional registration with 2 years post registration experience in an appropriate field
- Evidence of additional professional development relevant to urgent, emergency, unscheduled or virtual care.
- Knowledge of NHS urgent and emergency care pathways.
Experience
Essential
- Experience of autonomous clinical assessment and decision making within an urgent, emergency, community or unscheduled care setting.
- Ability to work independently whilst recognising limits of practice and escalating appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
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Posted 12 day(s) ago
Reference: 2434769
Job summary
Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure of sales targets?
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is recruiting Vehicle Maintenance Technicians to join our Medway workshop team.
Working on a fleet of over 700 vehicles, including ambulances, rapid response vehicles, 4x4s and specialist support vehicles, you'll play a vital role in ensuring our frontline services remain operational and ready to respond across the South East.
This is an excellent opportunity for an experienced technician looking to broaden their skills through manufacturer and specialist training, including Mercedes, MAN, Fiat, Electric Vehicle (EV) systems and C1 licence training where required.
Working as part of a supportive and professional team, you'll use modern diagnostic equipment and industry-leading practices to maintain a fleet that is essential to delivering emergency and urgent care services to our communities.
Training and developmentWe are committed to investing in your development. If you don't already hold a C1 licence, we will support you in obtaining this. You'll also receive specialist manufacturer training across our fleet, including MAN, Mercedes and Fiat, as well as training in electric vehicles (EV), air conditioning and other specialist systems, ensuring you stay up to date with the latest technologies and industry standards.
Main duties of the job
Main duties of the job
As a Vehicle Maintenance Technician, you will be responsible for carrying out planned and reactive maintenance across a diverse fleet of emergency and support vehicles.
Your duties will include:
o Servicing, inspecting and repairing ambulances, rapid response vehicles, 4x4s and support vehicles
o Diagnosing faults using advanced diagnostic systems, including Mercedes Star, Fiat Witech, ODIS and Autel
o Carrying out preventative maintenance and safety inspections to maximise vehicle availability.
o Preparing vehicles for MOT testing (Class IV and VII)
o Undertaking repairs involving electrical systems, welding and fabrication, hydraulics, heating and air conditioning systems.
o Maintaining accurate maintenance and repair records.
o Ensuring all work is completed in accordance with Health & Safety legislation, Trust policies and manufacturer standards.
o Supporting colleagues and contributing to a positive team environment.
The workshop operates seven days a week between 6am and 8pm. The role is based on a shift rota and includes weekend and bank holiday working, with enhancements paid for unsocial hours.
About us
South East Coast Ambulance Service NHS Foundation Trust provides emergency and urgent care services across Kent, Surrey and Sussex, serving a population of more than 4.9 million people.
Our Vehicle Maintenance team plays a crucial role in supporting these services by ensuring our fleet remains safe, compliant and operational. Every vehicle maintained by our workshops supports the delivery of care to patients across the region.
We are committed to investing in our people and offer a range of benefits including:
o NHS Pension Scheme
o Minimum 27 days annual leave, increasing with service
o Manufacturer and specialist training opportunities
o C1 licence training where required
o Occupational health and wellbeing support
o Access to NHS discounts and staff benefits
o Opportunities for personal and professional development
At SECAmb, we are proud of our values of Courage, Integrity and Kindness and are committed to creating an inclusive environment where everyone can thrive.
Details
Date posted
19 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum plus 17% unsocial hours
Contract
Permanent
Working pattern
Full-time
Reference number
278-VMTM-0926-AS-B
Job locations
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.
Key responsibilities include:
Planned and reactive maintenance of Trust vehicles and equipment
Vehicle diagnostics, fault finding and repair
MOT preparation and compliance activities
Recovery and inspection of vehicles where required
Accurate completion of maintenance records and fleet management documentation
Safe working practices in accordance with Trust policies and Health & Safety legislation
Participation in training, development and continuous improvement activities
Supporting fleet availability to meet operational requirements
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.
Key responsibilities include:
Planned and reactive maintenance of Trust vehicles and equipment
Vehicle diagnostics, fault finding and repair
MOT preparation and compliance activities
Recovery and inspection of vehicles where required
Accurate completion of maintenance records and fleet management documentation
Safe working practices in accordance with Trust policies and Health & Safety legislation
Participation in training, development and continuous improvement activities
Supporting fleet availability to meet operational requirements
Person Specification
Motor vehicle qulifications
Essential
- Hold a recognised qualification in motor vehicle maintenance such as BTEC / HNC level or City & Guilds level 3 and above
- Must have driving licence for categories of all types of SECAmb vehicles (C1 driving licence) with no more than 3 penalty points
Desirable
- NVQ Level 2
Knowledge
Essential
- Good overall mechanical knowledge of cars and light commercial vehicles
- Knowledge of the operation and function of a fleet maintenance workshop
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electrical management and computer based workshop diagnostic equipment.
Experience
Essential
- Extensive experience in the repair and maintenance of petrol and diesel vehicles, with the ability to work unsupervised on a diverse and specialised fleet.
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electronic management, and of computer based workshop diagnostic equipment.
- Ability to repair and maintain to the required standard Service vehicles which have specialised bodywork/livery and fittings.
Desirable
- Experience with light commercial vehicles and small plant and machinery
Person Specification
Motor vehicle qulifications
Essential
- Hold a recognised qualification in motor vehicle maintenance such as BTEC / HNC level or City & Guilds level 3 and above
- Must have driving licence for categories of all types of SECAmb vehicles (C1 driving licence) with no more than 3 penalty points
Desirable
- NVQ Level 2
Knowledge
Essential
- Good overall mechanical knowledge of cars and light commercial vehicles
- Knowledge of the operation and function of a fleet maintenance workshop
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electrical management and computer based workshop diagnostic equipment.
Experience
Essential
- Extensive experience in the repair and maintenance of petrol and diesel vehicles, with the ability to work unsupervised on a diverse and specialised fleet.
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electronic management, and of computer based workshop diagnostic equipment.
- Ability to repair and maintain to the required standard Service vehicles which have specialised bodywork/livery and fittings.
Desirable
- Experience with light commercial vehicles and small plant and machinery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
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Posted 18 day(s) ago
Reference: 2422444
Job summary
An exciting opportunity has arisen for a part-time or full-time appointment as an Educator working within the Community Resiliencedepartment at SECAmb. The department is seeking to embed educational support for volunteers within the three geographical divisions of Kent, Surrey and Sussex, with a 0.5 whole time equivalent (WTE) in each. The post will therefore suit an individual who wishes to work part time within one of the divisions, or full time whilst supporting two divisions - note that post-holders will work as part of a team to ensure volunteers across the Trust are supported, and therefore may also work outside their allocated division(s) as needed.The portfolio includes Community First Responders, Chaplains, our four Retirement Associations, Community Guardians and Public Access Defibrillators (PAD). There will also be involvement in providing education and support to members of the public, particularly regarding Basic Life Support / CPR training and Automated External Defibrillator familiarisation. Reporting to the Community Resilience Manager, you'll be immersed in all areas of work in this fast-paced and focused department.
Main duties of the job
The post holder will plan and facilitate the delivery of training and mentoring to all grades of staff (including volunteers) and support individual staff with their development as necessary. To do this, they will ensure their own competency by maintaining the necessary standards defined by the Trust.
This role will include acting as the first point of contact for candidates undertaking educational programmes being delivered; and escalating any concerns to the responsible programme lead for the programme being delivered.
You will need a flexible approach to meet the needs and demands of volunteers and the public, which at times will include working evenings and weekends in agreement with your line manager. You may also need to travel across the Trust (business expenses paid in line with Trust policy).
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
13 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Unsocial hours enhancements paid as per Agenda for Change
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
278-CRE-0726-LH
Job locations
Various locations in Kent, Surrey and Sussex (see job details)
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
This is an exciting opportunity to help equip volunteers and their wider communities with the confidence and skills to save lives. As part of our Community Resilience team, you will deliver engaging educational programmes to our network of volunteers to ensure they have the skills and confidence needed to undertake their roles. Programmes included induction courses for new volunteers, mandatory training and annual updates to volunteers already in post, and a programme of Continuing Professional Development and support training to maintain interest and support personal development.
Alongside commitments to our volunteers, you will deliver training such as CPR familiarisation and other educational programmes to members of the public to support the Trusts aim of creating resilient communities who are confident to save lives.
Through coaching, mentoring and quality assurance, you will help ensure volunteers are confident, well supported and able to deliver high-quality care in emergency situations. You will support non-patient-facing volunteers with delivering courses to the public, and ensure they are empowered to deliver consistently high quality education.
Working across a variety of community settings, you will plan and deliver training sessions, assess learners, provide constructive feedback and ensure every course is delivered to a consistently high standard. You will work closely with colleagues and external partners to coordinate training activity, maintain course logistics and continually improve the quality of our educational programmes. As a positive role model, you will champion best practice, encourage continuous learning and play an important role in helping to increase bystander CPR rates and strengthen community resilience across the South East.
Job description
Job responsibilities
This is an exciting opportunity to help equip volunteers and their wider communities with the confidence and skills to save lives. As part of our Community Resilience team, you will deliver engaging educational programmes to our network of volunteers to ensure they have the skills and confidence needed to undertake their roles. Programmes included induction courses for new volunteers, mandatory training and annual updates to volunteers already in post, and a programme of Continuing Professional Development and support training to maintain interest and support personal development.
Alongside commitments to our volunteers, you will deliver training such as CPR familiarisation and other educational programmes to members of the public to support the Trusts aim of creating resilient communities who are confident to save lives.
Through coaching, mentoring and quality assurance, you will help ensure volunteers are confident, well supported and able to deliver high-quality care in emergency situations. You will support non-patient-facing volunteers with delivering courses to the public, and ensure they are empowered to deliver consistently high quality education.
Working across a variety of community settings, you will plan and deliver training sessions, assess learners, provide constructive feedback and ensure every course is delivered to a consistently high standard. You will work closely with colleagues and external partners to coordinate training activity, maintain course logistics and continually improve the quality of our educational programmes. As a positive role model, you will champion best practice, encourage continuous learning and play an important role in helping to increase bystander CPR rates and strengthen community resilience across the South East.
Person Specification
Qualifications
Essential
- Holds or working towards Level 3 Award in Education and Training (or equivalent)
- A Minimum of three GCSE's or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
Desirable
- Holds a level 3 Certificate in Assessing Vocational Achievement (or equivalent)
Knowledge and Experience
Essential
- Basic knowledge of the underpinning theory of teaching practice
- Good understanding of the ambulance service and education environment
Desirable
- Experience of delivering clinical training programmes.
Skills
Essential
- Excellent communication and listening skills.
- A commitment to and evidence of Continuous Professional Development.
Person Specification
Qualifications
Essential
- Holds or working towards Level 3 Award in Education and Training (or equivalent)
- A Minimum of three GCSE's or 'O' Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
Desirable
- Holds a level 3 Certificate in Assessing Vocational Achievement (or equivalent)
Knowledge and Experience
Essential
- Basic knowledge of the underpinning theory of teaching practice
- Good understanding of the ambulance service and education environment
Desirable
- Experience of delivering clinical training programmes.
Skills
Essential
- Excellent communication and listening skills.
- A commitment to and evidence of Continuous Professional Development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Various locations in Kent, Surrey and Sussex (see job details)
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Various locations in Kent, Surrey and Sussex (see job details)
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2422443
Job summary
OPERATIONAL TEAM LEADER
Salary: Band 7
Locations: Thanet
We are looking for experienced and engaged Paramedic to join our operational leadership team at Thanet. The successful applicant will be a keen problem solver, a caring individual and dedicated to providing compassionate leadership to our frontline teams.
In order to apply, you must have successfully completed a minimum of two years as a practicing Experienced Paramedic at Band 6 by the advert closing date.
You will have the passion and drive to support your team to deliver the highest levels of patient care and clinical safety.
If shortlisted Interviews will take place on Thursday 29th November unfortunately no further dates will be available, Location to be confirmed.
Main duties of the job
We are looking for highly motivated, operationally focused HCPC registered clinicians who have a desire to develop and lead an effective operational team. This will be coupled with ensuring the delivery of clinical and non-clinical KPIs at .
Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team including maintaining their welfare, supporting personal development and reviewing performance.
You will also be expected to perform Operational Command (formerly Bronze Command) duties that include large scale and major incidents.
You will act as a direct line manager for a team of operational staff providing them with support, welfare and development.
About us
This role will require excellent communication skills, flexibility and a high degree of personal organisation to determine priorities and the ability to handle a range of issues. You will need to be an excellent problem solver, demonstrating flexibility in your approach to the changing priorities the Trust faces on a day-to-day basis.
These aforementioned attributes are integral to the role.
Details
Date posted
13 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£49,387 to £56,515 a year Band 7
Contract
Permanent
Working pattern
Full-time
Reference number
278-OTL-1026-LH
Job locations
Thanet
Thanet
CT12 5AB
United Kingdom
Job description
Job responsibilities
Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team, including maintaining their welfare, supporting personal development and reviewing performance and progress.
The post holder will be responsible for leading and managing a team of staff within the operating unit, ensuring their continued development and clinical competence and will be responsible for all aspects of welfare for their team members, this will include all areas of sickness and absence management together with any staff welfare issues that may occur when performing theBronze function.
The post holder will be responsible for co-ordinating all aspects of Personal and Development Reviews within their own team and workingalongside other operational team leaders and clinical mentors within the operating unit to ensure a consistent approach.
PLEASE NOTE IN APPLYING FOR THIS ROLE YOU ARE AWARE THAT THERE IS A REQUIREMENT TO REMAIN AT THE LOCATION OFFERED FOR 12 MONTHS BEFORE APPLYING FOR A TRANSFER OF WORKNG LOCATION VIA THE TRUST TRANSFER PROCESS. ANY POSITIONS THAT COME AVAILABLE IN THIS 12 MONTH PERIOD THE TRUST WILL ADVERTISE AND APOINT ACCORDINGLY. THIS IS BECAUSE THE LEADERSHIP TEAM AND STAFF NEED STABILITY.
Job description
Job responsibilities
Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team, including maintaining their welfare, supporting personal development and reviewing performance and progress.
The post holder will be responsible for leading and managing a team of staff within the operating unit, ensuring their continued development and clinical competence and will be responsible for all aspects of welfare for their team members, this will include all areas of sickness and absence management together with any staff welfare issues that may occur when performing theBronze function.
The post holder will be responsible for co-ordinating all aspects of Personal and Development Reviews within their own team and workingalongside other operational team leaders and clinical mentors within the operating unit to ensure a consistent approach.
PLEASE NOTE IN APPLYING FOR THIS ROLE YOU ARE AWARE THAT THERE IS A REQUIREMENT TO REMAIN AT THE LOCATION OFFERED FOR 12 MONTHS BEFORE APPLYING FOR A TRANSFER OF WORKNG LOCATION VIA THE TRUST TRANSFER PROCESS. ANY POSITIONS THAT COME AVAILABLE IN THIS 12 MONTH PERIOD THE TRUST WILL ADVERTISE AND APOINT ACCORDINGLY. THIS IS BECAUSE THE LEADERSHIP TEAM AND STAFF NEED STABILITY.
Person Specification
Experience
Essential
- Band 6 experienced paramedic, with a minimum of 2 years (24 mths) experience at Band 6
Leadership
Essential
- Evidence of previous leadership roles undertaken within statement, or working towards this through job shadowing, previous acting up, CPD
- Compassionate leadership, or if they've not managed a team how they would approach this
Trust Values
Essential
- Evidences an understanding of our Trust values and how they work towards these in their current role
Personal Statement
Essential
- stakeholder/ relationship management
Person Specification
Experience
Essential
- Band 6 experienced paramedic, with a minimum of 2 years (24 mths) experience at Band 6
Leadership
Essential
- Evidence of previous leadership roles undertaken within statement, or working towards this through job shadowing, previous acting up, CPD
- Compassionate leadership, or if they've not managed a team how they would approach this
Trust Values
Essential
- Evidences an understanding of our Trust values and how they work towards these in their current role
Personal Statement
Essential
- stakeholder/ relationship management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SECamb
Address
Thanet
Thanet
CT12 5AB
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Thanet
Thanet
CT12 5AB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2422369
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live".
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
What we can offer you:
-
-
- Competitive salary of £25.760- £27,476 (13.17 per hour) with the extra earning potential with unsocial hours allowance
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
13 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHC-1310-JG
Job locations
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
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Posted 18 day(s) ago
Reference: 2422367
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
As a SECAmb 999 Emergency Call Handler, you are the first point of contact and are responsible for ensuring the correct information is obtained from the caller, whilst offering advice or re-assurance sometimes under difficult circumstances. You will enter details into a computer system about the patient and their condition which categorises the seriousness of their illness or injury to ensure the patient receives the most appropriate care from us, this may be an emergency ambulance response, a telephone assessment by a clinician, a referral to an alternative care pathway or self care advice.
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live"
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
-
-
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
For a detailed insight in the Call Handler role, please see the information slides attached to this advert.
What we can offer you:
- Competitive salary of £25,760 - £27,476 (£13.17 per hour) with the extra earning potential with unsocial hours.
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
13 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHM-1310-JG
Job locations
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust View all jobs
Posted 19 day(s) ago
Reference: 2420283
Job summary
Consultant Geriatrician - GEMINI
The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is exciting. We are delighted to offer an exciting opportunity for a Consultant Geriatrician to join our dynamic and forward-thinking team. We have recently developed our 5 day frailty SDEC service and are now expanding it to cover 7 days. We are also part of the National Neighbourhood Health Implementation Programme (NNHIP) trial site and part of Surrey East which hosts one of the national Frailty collaborative hubs.
We are looking for 4 substantive consultant colleagues to join our wonderful team. These posts will work within our already established GEMINI team and the current 4 substantive consultants in post. This team uses an evidence-based approach to develop services which integrate medicine for the elderly into acute medicine, emergency medicine, surgery and the community. The GEMINI team currently support the management of patients in ED, frailty SDEC and in-patient elderly care wards.
Main duties of the job
We are now expanding this provision, and these new posts will be instrumental in supporting the development of this service. This will ensure we can run a frailty SDEC 7 days a week with direct admissions from GP referrals and SeCAMB as well as supporting wider in reach into all areas of the hospital where our group of patients need support from our service. It also means that we can align our developing service with the emerging neighbourhood model and future increase in community geriatric provision. We are also currently recruiting a number of ACPs and AHPs to support this service development. We are therefore looking for flexible, passionate team members, that are not limited by perceived boundaries in healthcare systems, and keen to work in an innovative environment.
We welcome informal enquiries and visits. If you would like to discuss the role further, please contact:Dr Sinead Henderson,Clinical Lead Elderly Medicine.Email: [email protected].
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
About us
We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.
We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.
Details
Date posted
12 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum (depending on experience)
Contract
Permanent
Working pattern
Full-time
Reference number
326-8331404-PN
Job locations
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Job description
Job responsibilities
For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Job description Job responsibilities For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Person Specification
Criteria
Essential
- Evidence of a good standard of written English appropriate to the role
- A complete and accurate application
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the person specification
- Hold the necessary mandatory professional/clinical registration
Person Specification Criteria Essential Evidence of a good standard of written English appropriate to the role A complete and accurate application Suitability for role evidenced in supporting statement Evidence of essential experience for role Meet the essential education/qualifications required for the role Evidence of the Trust values and behaviours Evidence of any other essential criteria outlined in the person specification Hold the necessary mandatory professional/clinical registration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 22 day(s) ago
Reference: 2415562
Job summary
Make a real difference. Deliver medicines that save lives.We're looking for a motivated and detail-focused Pharmacy Support Worker to join our dynamic Medicines Distribution Centre team. This is a fantastic opportunity to play a vital role behind the scenes of frontline care, ensuring ambulance crews and clinicians have the medicines they need, exactly when they need them. Every medicine pouch you prepare, every delivery you make and every quality check you complete directly supports patient care across our services. You'll be part of a team committed to safety, quality and innovation, helping deliver life-saving treatment across the Trust.
Main duties of the job
What you'll be doing This is a varied, hands-on role where no two days are the same. You will:
- Receive and manage medicines stock
- Prepare and pack medicines into pouches for frontline teams
- Carry out quality assurance and maintain accurate records
- Support stock control, audits, and resolving discrepancies
- Deliver medicines to stations and rotate stock
- Assist with implementing improvements to processes and systems
- Support medicines governance and compliance with regulations
- Work closely with pharmacy technicians, paramedics, and wider teams
You'll rotate across key functions in the Medicines Distribution Centre, developing a broad and valuable skillset.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
09 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year 0
Contract
Permanent
Working pattern
Full-time
Reference number
278-PSW-1026-SBW
Job locations
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Job description
Job responsibilities
What were looking for Were seeking someone who is:
- Organised, methodical, and highly detail-oriented
- A strong communicator with great teamwork skills
- Able to prioritise and thrive in a fast-paced environment
- Proactive, reliable, and committed to high standards
- Keen to learn and develop within pharmacy services
Essential requirements:
- Good general education (including Maths & English)
- Basic IT skills (e.g. Microsoft Office)
- Full UK driving licence and willingness to travel
Desirable (but not essential)
- Experience in medicines packing or stock control
- Knowledge of Good Manufacturing Practice (GMP)
- Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services)
What youll get in return
- A meaningful role supporting patient care across the Trust
- Opportunities for training and career development (including GPhC-accredited training)
- A supportive, collaborative team environment
- The chance to contribute to service improvements and innovation
Job description Job responsibilities What were looking for Were seeking someone who is: Organised, methodical, and highly detail-oriented A strong communicator with great teamwork skills Able to prioritise and thrive in a fast-paced environment Proactive, reliable, and committed to high standards Keen to learn and develop within pharmacy services Essential requirements: Good general education (including Maths & English) Basic IT skills (e.g. Microsoft Office) Full UK driving licence and willingness to travel Desirable (but not essential) Experience in medicines packing or stock control Knowledge of Good Manufacturing Practice (GMP) Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services) What youll get in return A meaningful role supporting patient care across the Trust Opportunities for training and career development (including GPhC-accredited training) A supportive, collaborative team environment The chance to contribute to service improvements and innovation
Person Specification
Driving
Essential
- Full UK driving licence and willingness to travel
Education
Essential
- GCSE Grade C or above in both Maths and English
- Good Working knowledge of Microsoft Office
Desirable
- Experience in medicines packing or stock control
- Knowledge of Good Manufacturing Practice (GMP)
- Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services
Person Specification Driving Essential Full UK driving licence and willingness to travel Education Essential GCSE Grade C or above in both Maths and English Good Working knowledge of Microsoft Office Desirable Experience in medicines packing or stock control Knowledge of Good Manufacturing Practice (GMP) Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
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HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279) View all jobs
Posted 25 day(s) ago
Reference: 2387220
Job summary
Job overview
Applications are invited for the role of HEMS Paramedic (see attached job description). The successful applicant will be fully seconded to Air Ambulance Charity Kent Surrey Sussex (KSS).
Candidates must have worked as a KSS HEMS paramedic within the last 12 months (including Emeritus) and hold a full UK driving licence. Appointment is subject to passing a "fit for role" test and a valid Class 2 aviation medical.
Those shortlisted will be invited to an in-person interview/assessment - date to be confirmed.
Main duties of the job
Main Duties of the job
The HEMS Paramedic is expected to deliver high quality patient focused care within their own scope of practice, and within the context of the enhanced care team underpinned by experience within the HEMS environment and a core set of competencies.
They will be expected to have a sound knowledge and appropriate level of experience in the management of the critically ill or injured complex patient, in the pre-hospital setting. They will be expected to have previously worked at KSS within the last 12 months (including Emeritus), having successfully signed off through the crew course and sign off process.
The role involves providing specialist advice within the team in matters relating to scene safety, scene management, inter-agency working, extrication techniques, patient triage and transportation. A sound knowledge of the acute health care networks across the South East is therefore vital.
The HEMS Paramedic will be expected to remotely support the tasking function and assist in the identification of appropriate calls and the safe, but timely deployment of the aircraft or response car when dispatched.
The HEMS Paramedic will be expected to support and promote the fundraising efforts of the charity and will be required to assist in the delivery of, or attendance at, presentations and other fundraising functions.
About us
AIR AMBULANCE CHARITY KENT SURREY SUSSEX
KSS is an internationally renowned air ambulance charity providing Helicopter Emergency Medical Services (HEMS) to the 4.5 million residents of Kent, Surrey and Sussex. Our vision is an end to preventable loss of life from medical emergency. Though an independent charity and healthcare provider, KSS has strong managerial and clinical links with University Hospitals Sussex.
KSS operates two teams from Redhill Aerodrome: one 24 hours a day (Helimed 60) and one 18 hours a day (Helimed 21), seven days a week. Each includes at least one HEMS paramedic and one HEMS doctor, deploying by helicopter or rapid response car to deliver advanced pre-hospital care, including emergency anaesthesia, blood transfusion and chest surgery. KSS works with SECAmb and the Major Trauma Centres in Kent, Surrey and Sussex, and is renowned internationally for its service and its impactful research.
This post supports our five-year strategy to reach more patients and save more lives by developing our aviation capability, enhancing our pre-hospital emergency medicine, and building community-based initiatives. More atwww.aakss.org.uk.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Plus fixed 25% unsocial hours payment and fringe HCAS (5%)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
279-8275570-OCT26
Job locations
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Job description
Job responsibilities
Detailed job description and main responsibilities
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
Please note that if you currently work for another NHS Trust or UHSussex and you are applying to accept this position as a secondment opportunity, before applying you must seek agreement and authorisation from your current Trust/Manager. Secondments cant be agreed without this approval. If you are unable to gain approval, you should refrain from applying unless you wish to take this role as a fixed term position.
1.1The post holder is required to comply fully with KSS standard operational procedures and clinical guidelines and to respond promptly to instructions from dispatch and senior staff
1.2The post holder is required to deal with any situation which confronts them or to which they are tasked, where aid is required commensurate with their role
1.3Work autonomously, guided by precedent and clearly defined operating guidelines, procedures, protocols and code of conduct
1.4To provide an operational response by helicopter or car to all emergency calls without undue delay
1.5To remotely support the HEMS dispatcher, in the identification of suitable incidents for the enhanced care team
1.6On arrival at incident, make a dynamic risk assessment of the environment and general situation, having due regard for the health and safety of self and others, and maintain or repeat the risk assessment process throughout the duration of the incident
1.7Through the established ambulance service command structure, maintain situation updates and ensure that the incident is appropriately resourced
1.8To provide supervision to both medical and paramedical staff during their training period (including preceptorship) influencing their development and guiding them through clinical and operational procedures as required
1.9The post holder is required to maintain current registration with the Health and Care Professions Council with particular reference to the Standards of Proficiency for Paramedics and Conduct, Performance and Ethics with no current sanctions or limitations on their practice.
1.10To undertake emergency driving duties within the scope of the HEMS Paramedic to ensure the safe and timely delivery of the enhanced care team and to maintain a high standard of emergency driving through a regular assessment process
1.11To discuss with their Clinical Operations Manager any learning and development needs at regular intervals that can be incorporated into their Individual Personal Development Review (IPDR)
Job description
Job responsibilities
Detailed job description and main responsibilities
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
Please note that if you currently work for another NHS Trust or UHSussex and you are applying to accept this position as a secondment opportunity, before applying you must seek agreement and authorisation from your current Trust/Manager. Secondments cant be agreed without this approval. If you are unable to gain approval, you should refrain from applying unless you wish to take this role as a fixed term position.
1.1The post holder is required to comply fully with KSS standard operational procedures and clinical guidelines and to respond promptly to instructions from dispatch and senior staff
1.2The post holder is required to deal with any situation which confronts them or to which they are tasked, where aid is required commensurate with their role
1.3Work autonomously, guided by precedent and clearly defined operating guidelines, procedures, protocols and code of conduct
1.4To provide an operational response by helicopter or car to all emergency calls without undue delay
1.5To remotely support the HEMS dispatcher, in the identification of suitable incidents for the enhanced care team
1.6On arrival at incident, make a dynamic risk assessment of the environment and general situation, having due regard for the health and safety of self and others, and maintain or repeat the risk assessment process throughout the duration of the incident
1.7Through the established ambulance service command structure, maintain situation updates and ensure that the incident is appropriately resourced
1.8To provide supervision to both medical and paramedical staff during their training period (including preceptorship) influencing their development and guiding them through clinical and operational procedures as required
1.9The post holder is required to maintain current registration with the Health and Care Professions Council with particular reference to the Standards of Proficiency for Paramedics and Conduct, Performance and Ethics with no current sanctions or limitations on their practice.
1.10To undertake emergency driving duties within the scope of the HEMS Paramedic to ensure the safe and timely delivery of the enhanced care team and to maintain a high standard of emergency driving through a regular assessment process
1.11To discuss with their Clinical Operations Manager any learning and development needs at regular intervals that can be incorporated into their Individual Personal Development Review (IPDR)
Person Specification
Qualifications
Essential
- Registered paramedic with the HCPC and with minimum 3 years post registration experience in a patient facing role (Covering Statement)
- No outstanding cautions, conditions of practice or ongoing disciplinary proceedings with employers or regulatory bodies (Covering Statement)
- Mentoring qualification (Covering Statement)
- Placements or experience demonstrable to developing towards this role (Covering Statement)
Desirable
- Member of the Royal College of Paramedics
- Diploma in Immediate Medical Care of the Royal College of Surgeons
- Post graduate study, ideally at level 7
- Qualifications relating to critical care (Covering Statement)
- ALS/NLS/PHTLS/APLS provider
Skills & Abilities
Essential
- Computer literate
- Ability to work autonomously and demonstrate both leadership and followship as required in complex situations
Equality Diversity & Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Qualifications
Essential
- Registered paramedic with the HCPC and with minimum 3 years post registration experience in a patient facing role (Covering Statement)
- No outstanding cautions, conditions of practice or ongoing disciplinary proceedings with employers or regulatory bodies (Covering Statement)
- Mentoring qualification (Covering Statement)
- Placements or experience demonstrable to developing towards this role (Covering Statement)
Desirable
- Member of the Royal College of Paramedics
- Diploma in Immediate Medical Care of the Royal College of Surgeons
- Post graduate study, ideally at level 7
- Qualifications relating to critical care (Covering Statement)
- ALS/NLS/PHTLS/APLS provider
Skills & Abilities
Essential
- Computer literate
- Ability to work autonomously and demonstrate both leadership and followship as required in complex situations
Equality Diversity & Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Apply Now
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HEMS Paramedic
University Hospitals Sussex NHS Foundation Trust (279) View all jobs
Posted 25 day(s) ago
Reference: 2387170
Job summary
Job overview
Applications are invited for the role of HEMS Paramedic (see attached job description). The successful applicant will be fully seconded to Air Ambulance Charity Kent Surrey Sussex (KSS).
Candidates must have worked as a KSS HEMS paramedic within the last 12 months (including Emeritus) and hold a full UK driving licence. Appointment is subject to passing a "fit for role" test and a valid Class 2 aviation medical.
Those shortlisted will be invited to an in-person interview/assessment - date to be confirmed.
Main duties of the job
Main Duties of the job
The HEMS Paramedic is expected to deliver high quality patient focused care within their own scope of practice, and within the context of the enhanced care team underpinned by experience within the HEMS environment and a core set of competencies.
They will be expected to have a sound knowledge and appropriate level of experience in the management of the critically ill or injured complex patient, in the pre-hospital setting. They will be expected to have previously worked at KSS within the last 12 months (including Emeritus), having successfully signed off through the crew course and sign off process.
The role involves providing specialist advice within the team in matters relating to scene safety, scene management, inter-agency working, extrication techniques, patient triage and transportation. A sound knowledge of the acute health care networks across the South East is therefore vital.
The HEMS Paramedic will be expected to remotely support the tasking function and assist in the identification of appropriate calls and the safe, but timely deployment of the aircraft or response car when dispatched.
The HEMS Paramedic will be expected to support and promote the fundraising efforts of the charity and will be required to assist in the delivery of, or attendance at, presentations and other fundraising functions.
About us
AIR AMBULANCE CHARITY KENT SURREY SUSSEX
KSS is an internationally renowned air ambulance charity providing Helicopter Emergency Medical Services (HEMS) to the 4.5 million residents of Kent, Surrey and Sussex. Our vision is an end to preventable loss of life from medical emergency. Though an independent charity and healthcare provider, KSS has strong managerial and clinical links with University Hospitals Sussex.
KSS operates two teams from Redhill Aerodrome: one 24 hours a day (Helimed 60) and one 18 hours a day (Helimed 21), seven days a week. Each includes at least one HEMS paramedic and one HEMS doctor, deploying by helicopter or rapid response car to deliver advanced pre-hospital care, including emergency anaesthesia, blood transfusion and chest surgery. KSS works with SECAmb and the Major Trauma Centres in Kent, Surrey and Sussex, and is renowned internationally for its service and its impactful research.
This post supports our five-year strategy to reach more patients and save more lives by developing our aviation capability, enhancing our pre-hospital emergency medicine, and building community-based initiatives. More atwww.aakss.org.uk.
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Plus fixed 25% unsocial hours payment and fringe HCAS (5%)
Contract
Permanent
Working pattern
Full-time
Reference number
279-8275551-OCT26
Job locations
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Job description
Job responsibilities
Detailed job description and main responsibilities
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
Please note that if you currently work for another NHS Trust or UHSussex and you are applying to accept this position as a secondment opportunity, before applying you must seek agreement and authorisation from your current Trust/Manager. Secondments cant be agreed without this approval. If you are unable to gain approval, you should refrain from applying unless you wish to take this role as a fixed term position.
1.1The post holder is required to comply fully with KSS standard operational procedures and clinical guidelines and to respond promptly to instructions from dispatch and senior staff
1.2The post holder is required to deal with any situation which confronts them or to which they are tasked, where aid is required commensurate with their role
1.3Work autonomously, guided by precedent and clearly defined operating guidelines, procedures, protocols and code of conduct
1.4To provide an operational response by helicopter or car to all emergency calls without undue delay
1.5To remotely support the HEMS dispatcher, in the identification of suitable incidents for the enhanced care team
1.6On arrival at incident, make a dynamic risk assessment of the environment and general situation, having due regard for the health and safety of self and others, and maintain or repeat the risk assessment process throughout the duration of the incident
1.7Through the established ambulance service command structure, maintain situation updates and ensure that the incident is appropriately resourced
1.8To provide supervision to both medical and paramedical staff during their training period (including preceptorship) influencing their development and guiding them through clinical and operational procedures as required
1.9The post holder is required to maintain current registration with the Health and Care Professions Council with particular reference to the Standards of Proficiency for Paramedics and Conduct, Performance and Ethics with no current sanctions or limitations on their practice.
1.10To undertake emergency driving duties within the scope of the HEMS Paramedic to ensure the safe and timely delivery of the enhanced care team and to maintain a high standard of emergency driving through a regular assessment process
1.11To discuss with their Clinical Operations Manager any learning and development needs at regular intervals that can be incorporated into their Individual Personal Development Review (IPDR)
Job description
Job responsibilities
Detailed job description and main responsibilities
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
Please note that if you currently work for another NHS Trust or UHSussex and you are applying to accept this position as a secondment opportunity, before applying you must seek agreement and authorisation from your current Trust/Manager. Secondments cant be agreed without this approval. If you are unable to gain approval, you should refrain from applying unless you wish to take this role as a fixed term position.
1.1The post holder is required to comply fully with KSS standard operational procedures and clinical guidelines and to respond promptly to instructions from dispatch and senior staff
1.2The post holder is required to deal with any situation which confronts them or to which they are tasked, where aid is required commensurate with their role
1.3Work autonomously, guided by precedent and clearly defined operating guidelines, procedures, protocols and code of conduct
1.4To provide an operational response by helicopter or car to all emergency calls without undue delay
1.5To remotely support the HEMS dispatcher, in the identification of suitable incidents for the enhanced care team
1.6On arrival at incident, make a dynamic risk assessment of the environment and general situation, having due regard for the health and safety of self and others, and maintain or repeat the risk assessment process throughout the duration of the incident
1.7Through the established ambulance service command structure, maintain situation updates and ensure that the incident is appropriately resourced
1.8To provide supervision to both medical and paramedical staff during their training period (including preceptorship) influencing their development and guiding them through clinical and operational procedures as required
1.9The post holder is required to maintain current registration with the Health and Care Professions Council with particular reference to the Standards of Proficiency for Paramedics and Conduct, Performance and Ethics with no current sanctions or limitations on their practice.
1.10To undertake emergency driving duties within the scope of the HEMS Paramedic to ensure the safe and timely delivery of the enhanced care team and to maintain a high standard of emergency driving through a regular assessment process
1.11To discuss with their Clinical Operations Manager any learning and development needs at regular intervals that can be incorporated into their Individual Personal Development Review (IPDR)
Person Specification
Qualifications
Essential
- Registered paramedic with the HCPC and with minimum 3 years post registration experience in a patient facing role (Covering Statement)
- No outstanding cautions, conditions of practice or ongoing disciplinary proceedings with employers or regulatory bodies (Covering Statement)
- Mentoring qualification (Covering Statement)
- Placements or experience demonstrable to developing towards this role (Covering Statement)
Desirable
- Member of the Royal College of Paramedics
- Diploma in Immediate Medical Care of the Royal College of Surgeons
- Post graduate study, ideally at level 7
- Qualifications relating to critical care (Covering Statement)
- ALS/NLS/PHTLS/APLS provider
Skills & Abilities
Essential
- Computer literate
- Ability to work autonomously and demonstrate both leadership and followship as required in complex situations
Equality Diversity & Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Qualifications
Essential
- Registered paramedic with the HCPC and with minimum 3 years post registration experience in a patient facing role (Covering Statement)
- No outstanding cautions, conditions of practice or ongoing disciplinary proceedings with employers or regulatory bodies (Covering Statement)
- Mentoring qualification (Covering Statement)
- Placements or experience demonstrable to developing towards this role (Covering Statement)
Desirable
- Member of the Royal College of Paramedics
- Diploma in Immediate Medical Care of the Royal College of Surgeons
- Post graduate study, ideally at level 7
- Qualifications relating to critical care (Covering Statement)
- ALS/NLS/PHTLS/APLS provider
Skills & Abilities
Essential
- Computer literate
- Ability to work autonomously and demonstrate both leadership and followship as required in complex situations
Equality Diversity & Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust (279)
Address
Royal Sussex County & Princess Royal Hospitals
Brighton
BN2 5BE
United Kingdom
Employer's website
https://www.uhsussex.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 25 day(s) ago
Reference: 2385967
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
As a SECAmb 999 Emergency Call Handler, you are the first point of contact and are responsible for ensuring the correct information is obtained from the caller, whilst offering advice or re-assurance sometimes under difficult circumstances. You will enter details into a computer system about the patient and their condition which categorises the seriousness of their illness or injury to ensure the patient receives the most appropriate care from us, this may be an emergency ambulance response, a telephone assessment by a clinician, a referral to an alternative care pathway or self care advice.
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live"
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
-
-
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
For a detailed insight in the Call Handler role, please see the information slides attached to this advert.
What we can offer you:
- Competitive salary of £25,760 - £27,476 (£13.17 per hour) with the extra earning potential with unsocial hours.
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
06 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHM-0610-JG
Job locations
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills level and possesses a fundamental level of Maths, English and ICT skills OR Evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway Emergency Operations Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Locum Consultant Geriatrician - GEMINI
Surrey and Sussex Healthcare NHS Trust View all jobs
Posted 26 day(s) ago
Reference: 2383657
Job summary
Locum Consultant Geriatrician - GEMINI
The geriatric medicine team at Surrey & Sussex Healthcare NHS Trust (SASH) is expanding and the future is exciting. We are delighted to offer an exciting opportunity for a Consultant Geriatrician to join our dynamic and forward-thinking team. We have recently developed our 5 day frailty SDEC service and are now expanding it to cover 7 days. We are also part of the National Neighbourhood Health Implementation Programme (NNHIP) trial site and part of Surrey East which hosts one of the national Frailty collaborative hubs.
We are looking for a locum consultant colleagues to join our wonderful team. This post will work within our already established GEMINI team and current substantive consultants in post. This team uses an evidence-based approach to develop services which integrate medicine for the elderly into acute medicine, emergency medicine, surgery and the community. The GEMINI team currently support the management of patients in ED, frailty SDEC and in-patient elderly care wards.
Main duties of the job
We are now expanding this provision, and these new posts will be instrumental in supporting the development of this service. This will ensure we can run a frailty SDEC 7 days a week with direct admissions from GP referrals and SeCAMB as well as supporting wider in reach into all areas of the hospital where our group of patients need support from our service. It also means that we can align our developing service with the emerging neighbourhood model and future increase in community geriatric provision. We are also currently recruiting a number of ACPs and AHPs to support this service development. We are therefore looking for flexible, passionate team members, that are not limited by perceived boundaries in healthcare systems, and keen to work in an innovative environment.
We welcome informal enquiries and visits. If you would like to discuss the role further, please contact:Dr Sinead Henderson,Clinical Lead Elderly Medicine.Email: [email protected].
For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.
About us
We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.
We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.
Details
Date posted
05 October 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum (depending on experience)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
326-7749617-PN-C
Job locations
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Job description
Job responsibilities
For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities.
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Job description Job responsibilities For further information, regarding the role please see the attached trust job description and person specification for a full list of duties and responsibilities. Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Person Specification
Criteria
Essential
- oEvidence of a good standard of written English appropriate to the role
- oA complete and accurate application
- oSuitability for role evidenced in supporting statement
- oEvidence of essential experience for role
- oMeet the essential education/qualifications required for the role
- oEvidence of the Trust values and behaviours
- oEvidence of any other essential criteria outlined in the person specification
- oHold the necessary mandatory professional/clinical registration
Person Specification Criteria Essential oEvidence of a good standard of written English appropriate to the role oA complete and accurate application oSuitability for role evidenced in supporting statement oEvidence of essential experience for role oMeet the essential education/qualifications required for the role oEvidence of the Trust values and behaviours oEvidence of any other essential criteria outlined in the person specification oHold the necessary mandatory professional/clinical registration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Surrey and Sussex Healthcare NHS Trust
Address
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
United Kingdom
Employer's website
https://surreyandsussex.nhs.uk/ (Opens in a new tab)
Apply Now
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Success!
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Posted 29 day(s) ago
Reference: 2380271
Job summary
Patient Safety Partners (PSPs) are independent members of the public who use their lived experience of healthcare to work alongside Trust staff to improve patient safety, quality of care and organisational learning.
The PSP provides constructive challenge, scrutiny and support across patient safety activities, ensuring that the perspectives of patients, families and carers remain central to decision making, investigations and improvement work. Working as a critical friend, the PSP contributes to a culture of openness, transparency and continuous learning across South East Coast Ambulance Service NHS Foundation Trust (SECAmb).
Main duties of the job
Governance and assuranceo Attend Quality and Patient Safety Committee (QPSC) meetings as a Patient Safety Partner.o Review committee papers and reports before meetings.o Provide independent challenge and constructive feedback from a patient perspective.o Promote transparency, openness and patient-centred decision making.o Highlight opportunities to improve patient safety and patient experience
Patient Safety Incident Investigationso Contribute to Patient Safety Incident Investigations in accordance with PSIRF.o Review investigation Terms of Reference.o Support investigation planning where appropriate.o Participate as an Expert by Experience during interviews where agreed.o Review draft investigation reports.o Assess reports for accessibility, readability and sensitivity.o Ensure investigation findings reflect the experiences of patients and families.o Help identify opportunities for organisational learning and improvement.
About us
At SECAmb, we are committed to delivering high-quality care and putting patients at the heart of everything we do. Our people are our greatest asset, and we strive to create a supportive, inclusive, and rewarding working environment where colleagues can develop and thrive.
We value diversity and are committed to fostering a workplace where everyone is treated with dignity, respect, and fairness. We offer a range of learning and development opportunities, staff wellbeing initiatives, and flexible working arrangements where possible.
Joining SECAmb means becoming part of a dedicated team that makes a real difference to the communities we serve every day.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Voluntary
Working pattern
Home or remote working
Reference number
278-PSP-1026-AS
Job locations
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
Education and Learning Support the development of Patient Safety education programmes. Share lived experience to support staff learning. Contribute to Duty of Candour training where appropriate. Assist with the development of patient-centred learning materials. Promote understanding of the impact that communication and organisational responses have on patients and families.
Partnership Working Build positive working relationships with staff across the Trust. Work collaboratively with patients, carers and other Patient Safety Partners. Act as a critical friend by providing constructive challenge in a respectful manner. Maintain confidentiality at all times. Undertake induction and mandatory training required for the role. Participate in regular supervision and reflective discussions. Provide feedback to help continually improve the Patient Safety Partner programme
Job description
Job responsibilities
Education and Learning Support the development of Patient Safety education programmes. Share lived experience to support staff learning. Contribute to Duty of Candour training where appropriate. Assist with the development of patient-centred learning materials. Promote understanding of the impact that communication and organisational responses have on patients and families.
Partnership Working Build positive working relationships with staff across the Trust. Work collaboratively with patients, carers and other Patient Safety Partners. Act as a critical friend by providing constructive challenge in a respectful manner. Maintain confidentiality at all times. Undertake induction and mandatory training required for the role. Participate in regular supervision and reflective discussions. Provide feedback to help continually improve the Patient Safety Partner programme
Person Specification
Knowledge
Essential
- Understanding of healthcare from a patient, family or carer perspective
- Awareness of the importance of Patient Safety and learning
Experience
Essential
- Personal lived experience as a patient, family member or carer
- Experience of providing constructive feedback
Skills
Essential
- oAbility to communicate clearly, respectfully and constructively with a range of people.
Desirable
- Training in Patient Safety, quality improvement, governance or public involvement
Person Specification
Knowledge
Essential
- Understanding of healthcare from a patient, family or carer perspective
- Awareness of the importance of Patient Safety and learning
Experience
Essential
- Personal lived experience as a patient, family member or carer
- Experience of providing constructive feedback
Skills
Essential
- oAbility to communicate clearly, respectfully and constructively with a range of people.
Desirable
- Training in Patient Safety, quality improvement, governance or public involvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: 2374810
Job summary
Make a real difference. Deliver medicines that save lives.We're looking for a motivated and detail-focused Pharmacy Support Worker to join our dynamic Medicines Distribution Centre team. This is a fantastic opportunity to play a vital role behind the scenes of frontline care, ensuring ambulance crews and clinicians have the medicines they need, exactly when they need them. Every medicine pouch you prepare, every delivery you make and every quality check you complete directly supports patient care across our services. You'll be part of a team committed to safety, quality and innovation, helping deliver life-saving treatment across the Trust.
Main duties of the job
What you'll be doing This is a varied, hands-on role where no two days are the same. You will:
- Receive and manage medicines stock
- Prepare and pack medicines into pouches for frontline teams
- Carry out quality assurance and maintain accurate records
- Support stock control, audits, and resolving discrepancies
- Deliver medicines to stations and rotate stock
- Assist with implementing improvements to processes and systems
- Support medicines governance and compliance with regulations
- Work closely with pharmacy technicians, paramedics, and wider teams
You'll rotate across key functions in the Medicines Distribution Centre, developing a broad and valuable skillset.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year 0
Contract
Permanent
Working pattern
Full-time
Reference number
278-PSW-0926-SBW
Job locations
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Job description
Job responsibilities
What were looking for Were seeking someone who is:
- Organised, methodical, and highly detail-oriented
- A strong communicator with great teamwork skills
- Able to prioritise and thrive in a fast-paced environment
- Proactive, reliable, and committed to high standards
- Keen to learn and develop within pharmacy services
Essential requirements:
- Good general education (including Maths & English)
- Basic IT skills (e.g. Microsoft Office)
- Full UK driving licence and willingness to travel
Desirable (but not essential)
- Experience in medicines packing or stock control
- Knowledge of Good Manufacturing Practice (GMP)
- Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services)
What youll get in return
- A meaningful role supporting patient care across the Trust
- Opportunities for training and career development (including GPhC-accredited training)
- A supportive, collaborative team environment
- The chance to contribute to service improvements and innovation
Job description Job responsibilities What were looking for Were seeking someone who is: Organised, methodical, and highly detail-oriented A strong communicator with great teamwork skills Able to prioritise and thrive in a fast-paced environment Proactive, reliable, and committed to high standards Keen to learn and develop within pharmacy services Essential requirements: Good general education (including Maths & English) Basic IT skills (e.g. Microsoft Office) Full UK driving licence and willingness to travel Desirable (but not essential) Experience in medicines packing or stock control Knowledge of Good Manufacturing Practice (GMP) Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services) What youll get in return A meaningful role supporting patient care across the Trust Opportunities for training and career development (including GPhC-accredited training) A supportive, collaborative team environment The chance to contribute to service improvements and innovation
Person Specification
Driving
Essential
- Full UK driving licence and willingness to travel
Education
Essential
- GCSE Grade C or above in both Maths and English
- Good Working knowledge of Microsoft Office
Desirable
- Experience in medicines packing or stock control
- Knowledge of Good Manufacturing Practice (GMP)
- Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services
Person Specification Driving Essential Full UK driving licence and willingness to travel Education Essential GCSE Grade C or above in both Maths and English Good Working knowledge of Microsoft Office Desirable Experience in medicines packing or stock control Knowledge of Good Manufacturing Practice (GMP) Pharmacy or healthcare experience (e.g. NVQ Level 2 in Pharmacy Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN126BE
United Kingdom
Employer's website
https://www.secamb.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: 2368900
Job summary
Assistant Management Accountant
- Band 5 NHS AFC £32,073 - £39,043 per annum
- Full time - 37.5hrs per week (Fixed term 1 year)
- Based at Crawley HQ (with travel across the Trust)
An exciting opportunity to join a busy NHS Ambulance Service in our Finance Team as an Assistant Management Accountant to provide specialist finance and business advice, guidance and support to a range of Operations Managers and clinicians, assisting the Finance team in delivering a robust operational and financial management whilst improving cost effectiveness.
Please note we advise that you put forward your application as soon as possible, if we receive a high number of applications for this role, we will close the role early.
Main duties of the job
The post holder will ensure the provision of an accurate and timely finance and management accounting information service to senior Finance managers. Provision of a finance information service to budget holders and maintenance of the Trust's budgetary systems.
The post holder will be responsible for assisting the Finance Business Associates in providing financial support to the senior Finance team and budget holders to achieve financial control and effective budget management and to facilitate the delivery of the Trust's financial targets.
Essential Criteria:
- CCAB/CIMA part qualified, minimum certificate level or AAT qualified or educated to degree level in a relevant specialism
- Evidence of continuing professional development
- Knowledge and experience of accounting, financial management, business partnering, services / service line management, forecasting, costing, pricing, analysing, preparing working papers, reporting and adherence to accounting standards
About us
Why Work At South East Coast Ambulance Service NHS Foundation Trust?
We offer:
- A minimum 27 days' holiday each year, increasing with service.
- Opportunity to join the NHS Pension Scheme
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health and counselling services.
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
278-AMA-0926-AS
Job locations
Crawley HQ
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
Ensuring accurate and timely monthly management accounting information is produced and clearly reported, with the key income and expenditure variances appropriately analysed and presented in a user-friendly manner so that the senior Finance team can effectively evaluate financial performance.
Preparation of clear and accurate journal entries and workings which fully explain the reason for the journal. The identification of accruals and prepayments, adjusting via journals into the computerised ledger system and the investigation of variances and discrepancies, making appropriate budget, expenditure or income adjustments via journals. This will involve close liaison with budget holders (including monthly meetings) and a detailed understanding of the functioning of clinical and non-clinical services within the Trust.
Maintenance of accurate working papers which provide clear backing for the monthly results. Discuss forecasting with the Budget Holder to emphasise on the over/under spend and where CIP can be taken off. Movement of Budgets, preparation of costing to be included in Budget virements for example CCP Budget realignment costed.
Provide the required information for the annual statutory reporting process in compliance with the timetable, regulations and accounting standards and ensuring the completeness and accuracy of input
Job description
Job responsibilities
Ensuring accurate and timely monthly management accounting information is produced and clearly reported, with the key income and expenditure variances appropriately analysed and presented in a user-friendly manner so that the senior Finance team can effectively evaluate financial performance.
Preparation of clear and accurate journal entries and workings which fully explain the reason for the journal. The identification of accruals and prepayments, adjusting via journals into the computerised ledger system and the investigation of variances and discrepancies, making appropriate budget, expenditure or income adjustments via journals. This will involve close liaison with budget holders (including monthly meetings) and a detailed understanding of the functioning of clinical and non-clinical services within the Trust.
Maintenance of accurate working papers which provide clear backing for the monthly results. Discuss forecasting with the Budget Holder to emphasise on the over/under spend and where CIP can be taken off. Movement of Budgets, preparation of costing to be included in Budget virements for example CCP Budget realignment costed.
Provide the required information for the annual statutory reporting process in compliance with the timetable, regulations and accounting standards and ensuring the completeness and accuracy of input
Person Specification
Qualifications/ Training
Essential
- Certificate level of recognised CCAB body or equivalent (eg: AAT Qualified) or educated to degree level in a relevant specialism
Desirable
- Studying for Diploma Qualification level of CCAB Accountancy body.
Knowledge
Essential
- Sound, demonstrable knowledge of financial and accounting procedures.
Desirable
- Specialist knowledge of NHS financial frameworks relevant to the role
Experience
Essential
- Previous experience of monitoring budgets and variance analysis
- Previous experience of data manipulation (with large data sets)
Desirable
- Previous experience of working within the NHS, preferably within an NHS Foundation Trust
Person Specification
Qualifications/ Training
Essential
- Certificate level of recognised CCAB body or equivalent (eg: AAT Qualified) or educated to degree level in a relevant specialism
Desirable
- Studying for Diploma Qualification level of CCAB Accountancy body.
Knowledge
Essential
- Sound, demonstrable knowledge of financial and accounting procedures.
Desirable
- Specialist knowledge of NHS financial frameworks relevant to the role
Experience
Essential
- Previous experience of monitoring budgets and variance analysis
- Previous experience of data manipulation (with large data sets)
Desirable
- Previous experience of working within the NHS, preferably within an NHS Foundation Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SECamb
Address
Crawley HQ
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley HQ
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 29 day(s) ago
Reference: 278-VMTM-0926-AS-A
Job summary
Looking for a role where your technical skills are valued, your development is supported, and you can work on a varied fleet without the pressure of sales targets?
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is recruiting Vehicle Maintenance Technicians to join our Medway workshop team.
Working on a fleet of over 700 vehicles, including ambulances, rapid response vehicles, 4x4s and specialist support vehicles, you'll play a vital role in ensuring our frontline services remain operational and ready to respond across the South East.
This is an excellent opportunity for an experienced technician looking to broaden their skills through manufacturer and specialist training, including Mercedes, MAN, Fiat, Electric Vehicle (EV) systems and C1 licence training where required.
Working as part of a supportive and professional team, you'll use modern diagnostic equipment and industry-leading practices to maintain a fleet that is essential to delivering emergency and urgent care services to our communities.
Training and developmentWe are committed to investing in your development. If you don't already hold a C1 licence, we will support you in obtaining this. You'll also receive specialist manufacturer training across our fleet, including MAN, Mercedes and Fiat, as well as training in electric vehicles (EV), air conditioning and other specialist systems, ensuring you stay up to date with the latest technologies and industry standards.
Main duties of the job
Main duties of the job
As a Vehicle Maintenance Technician, you will be responsible for carrying out planned and reactive maintenance across a diverse fleet of emergency and support vehicles.
Your duties will include:
o Servicing, inspecting and repairing ambulances, rapid response vehicles, 4x4s and support vehicles
o Diagnosing faults using advanced diagnostic systems, including Mercedes Star, Fiat Witech, ODIS and Autel
o Carrying out preventative maintenance and safety inspections to maximise vehicle availability.
o Preparing vehicles for MOT testing (Class IV and VII)
o Undertaking repairs involving electrical systems, welding and fabrication, hydraulics, heating and air conditioning systems.
o Maintaining accurate maintenance and repair records.
o Ensuring all work is completed in accordance with Health & Safety legislation, Trust policies and manufacturer standards.
o Supporting colleagues and contributing to a positive team environment.
The workshop operates seven days a week between 6am and 8pm. The role is based on a shift rota and includes weekend and bank holiday working, with enhancements paid for unsocial hours.
About us
South East Coast Ambulance Service NHS Foundation Trust provides emergency and urgent care services across Kent, Surrey and Sussex, serving a population of more than 4.9 million people.
Our Vehicle Maintenance team plays a crucial role in supporting these services by ensuring our fleet remains safe, compliant and operational. Every vehicle maintained by our workshops supports the delivery of care to patients across the region.
We are committed to investing in our people and offer a range of benefits including:
o NHS Pension Scheme
o Minimum 27 days annual leave, increasing with service
o Manufacturer and specialist training opportunities
o C1 licence training where required
o Occupational health and wellbeing support
o Access to NHS discounts and staff benefits
o Opportunities for personal and professional development
At SECAmb, we are proud of our values of Courage, Integrity and Kindness and are committed to creating an inclusive environment where everyone can thrive.
Details
Date posted
02 October 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum plus 17% unsocial hours
Contract
Permanent
Working pattern
Full-time
Reference number
278-VMTM-0926-AS-A
Job locations
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.
Key responsibilities include:
Planned and reactive maintenance of Trust vehicles and equipment
Vehicle diagnostics, fault finding and repair
MOT preparation and compliance activities
Recovery and inspection of vehicles where required
Accurate completion of maintenance records and fleet management documentation
Safe working practices in accordance with Trust policies and Health & Safety legislation
Participation in training, development and continuous improvement activities
Supporting fleet availability to meet operational requirements
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of duties and responsibilities.
Key responsibilities include:
Planned and reactive maintenance of Trust vehicles and equipment
Vehicle diagnostics, fault finding and repair
MOT preparation and compliance activities
Recovery and inspection of vehicles where required
Accurate completion of maintenance records and fleet management documentation
Safe working practices in accordance with Trust policies and Health & Safety legislation
Participation in training, development and continuous improvement activities
Supporting fleet availability to meet operational requirements
Person Specification
Motor vehicle qulifications
Essential
- Hold a recognised qualification in motor vehicle maintenance such as BTEC / HNC level or City & Guilds level 3 and above
- Must have driving licence for categories of all types of SECAmb vehicles (C1 driving licence) with no more than 3 penalty points
Desirable
- NVQ Level 2
Knowledge
Essential
- Good overall mechanical knowledge of cars and light commercial vehicles
- Knowledge of the operation and function of a fleet maintenance workshop
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electrical management and computer based workshop diagnostic equipment.
Experience
Essential
- Extensive experience in the repair and maintenance of petrol and diesel vehicles, with the ability to work unsupervised on a diverse and specialised fleet.
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electronic management, and of computer based workshop diagnostic equipment.
- Ability to repair and maintain to the required standard Service vehicles which have specialised bodywork/livery and fittings.
Desirable
- Experience with light commercial vehicles and small plant and machinery
Person Specification
Motor vehicle qulifications
Essential
- Hold a recognised qualification in motor vehicle maintenance such as BTEC / HNC level or City & Guilds level 3 and above
- Must have driving licence for categories of all types of SECAmb vehicles (C1 driving licence) with no more than 3 penalty points
Desirable
- NVQ Level 2
Knowledge
Essential
- Good overall mechanical knowledge of cars and light commercial vehicles
- Knowledge of the operation and function of a fleet maintenance workshop
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electrical management and computer based workshop diagnostic equipment.
Experience
Essential
- Extensive experience in the repair and maintenance of petrol and diesel vehicles, with the ability to work unsupervised on a diverse and specialised fleet.
- To have comprehensive knowledge of vehicle electrical systems, including modern vehicle electronic management, and of computer based workshop diagnostic equipment.
- Ability to repair and maintain to the required standard Service vehicles which have specialised bodywork/livery and fittings.
Desirable
- Experience with light commercial vehicles and small plant and machinery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway make ready centre
Bredgar Rd Gillingham ME8 6PL
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-HOO-0926-LH
Job summary
Are you an experienced operational leader ready to influence healthcare delivery at scale?
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is seeking an exceptional Head of Operations to provide strategic and operational leadership across a large and diverse locality.
This is a highly influential senior leadership role with responsibility for leading operational performance, workforce management, financial stewardship and service transformation. Working as part of the senior leadership team, you will play a key role in shaping the future of urgent and emergency care services, ensuring patients receive safe, effective and responsive care.
At SECAmb, our people are at the heart of everything we do. We provide emergency, urgent care and NHS 111 services across Kent, Surrey, Sussex and North East Hampshire, serving millions of people every year. We are committed to creating an inclusive workplace where everyone feels valued, respected and supported to succeed.
If you are a visible, values-driven leader with the ambition to drive improvement, inspire high-performing teams and make a meaningful difference to patients and communities, we would love to hear from you.
Main duties of the job
As Head of Operations, you will provide strategic, operational and professional leadership across a designated locality, ensuring services are delivered safely, effectively and in line with national, regulatory and organisational standards.
You will:
- Lead and support operational managers and frontline teams to deliver high-quality patient care.
- Hold overall accountability for operational performance, workforce planning and financial management within the locality.
- Drive service improvement and transformation programmes, ensuring benefits are realised and embedded.
- Ensure robust governance, risk management and regulatory compliance arrangements are in place.
- Develop effective partnerships with system colleagues and external stakeholders to improve patient outcomes and service delivery.
- Lead workforce initiatives that promote engagement, wellbeing, inclusion and high performance.
- Provide leadership during periods of operational pressure, major incidents and business continuity events.
- Contribute to Trust-wide strategic objectives as a senior leader within SECAmb.
The successful candidate will bring substantial experience of leading large, complex operational services, with a proven track record of delivering performance improvement, managing significant budgets, leading organisational change and developing high-performing teams.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year Per annum
Contract
Permanent
Working pattern
Full-time
Reference number
278-HOO-0926-LH
Job locations
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN12 6BE
United Kingdom
Job description
Job responsibilities
The Head of Operations is responsible for providing strategic, operational and professional leadership across a designated locality, ensuring the effective delivery of services in line with organisational priorities, regulatory requirements and national standards.
Key responsibilities include:
- Providing visible and effective leadership to operational managers and frontline teams.
- Delivering performance against agreed service, quality, workforce and financial targets.
- Leading the planning, implementation and evaluation of operational and transformational programmes.
- Ensuring effective governance, risk management and regulatory compliance across the locality.
- Managing complex workforce matters and promoting a positive employee experience.
- Developing collaborative relationships with partner organisations and system leaders to improve patient pathways and service delivery.
- Leading on business continuity, emergency preparedness and organisational resilience within the locality.
- Monitoring and managing financial performance and resource utilisation.
- Supporting the development of future leaders through coaching, mentoring and talent development.
- Contributing to Trust-wide strategic objectives as a member of the senior leadership team.
The successful candidate will demonstrate strong strategic thinking, excellent communication and influencing skills, and a proven ability to lead large, geographically dispersed teams within a complex operational environment.
Previous experience of leading large-scale services, delivering change, managing significant budgets and developing productive partnerships across organisational boundaries will be essential.
This role presents an outstanding opportunity to contribute to the future direction of ambulance services and make a lasting difference to patients, staff and the wider healthcare system.
Job description
Job responsibilities
The Head of Operations is responsible for providing strategic, operational and professional leadership across a designated locality, ensuring the effective delivery of services in line with organisational priorities, regulatory requirements and national standards.
Key responsibilities include:
- Providing visible and effective leadership to operational managers and frontline teams.
- Delivering performance against agreed service, quality, workforce and financial targets.
- Leading the planning, implementation and evaluation of operational and transformational programmes.
- Ensuring effective governance, risk management and regulatory compliance across the locality.
- Managing complex workforce matters and promoting a positive employee experience.
- Developing collaborative relationships with partner organisations and system leaders to improve patient pathways and service delivery.
- Leading on business continuity, emergency preparedness and organisational resilience within the locality.
- Monitoring and managing financial performance and resource utilisation.
- Supporting the development of future leaders through coaching, mentoring and talent development.
- Contributing to Trust-wide strategic objectives as a member of the senior leadership team.
The successful candidate will demonstrate strong strategic thinking, excellent communication and influencing skills, and a proven ability to lead large, geographically dispersed teams within a complex operational environment.
Previous experience of leading large-scale services, delivering change, managing significant budgets and developing productive partnerships across organisational boundaries will be essential.
This role presents an outstanding opportunity to contribute to the future direction of ambulance services and make a lasting difference to patients, staff and the wider healthcare system.
Person Specification
Qualifications
Essential
- Educated to Master's Level, or equivalent level of experience at senior level.
- Postgraduate diploma or equivalent experience/training with further specialist knowledge to Master's Level.
- Evidence of post qualifying and Continuing Professional Development.
- Full UK compatible Driving Licence.
Desirable
- NARU Tactical Commander accreditation or willingness to complete within 12 months.
- Registrant or clinically practicing clinician.
Knowledge
Essential
- Extensive knowledge of specialist areas.
- Appreciation of relationships between Department of Health, NHS England, and provider/commissioning organisations.
Experience
Essential
- Evidence of planning and delivering programmes, projects, and services on time.
- Working knowledge of financial processes.
- Experience of leading a large team of multidisciplinary team members.
- Management experience of complex HR and ER cases.
Desirable
- Previously responsible for a budget and involved in budget setting.
Skills
Essential
- Developed communication skills for delivering key messages to stakeholders.
Desirable
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Person Specification
Qualifications
Essential
- Educated to Master's Level, or equivalent level of experience at senior level.
- Postgraduate diploma or equivalent experience/training with further specialist knowledge to Master's Level.
- Evidence of post qualifying and Continuing Professional Development.
- Full UK compatible Driving Licence.
Desirable
- NARU Tactical Commander accreditation or willingness to complete within 12 months.
- Registrant or clinically practicing clinician.
Knowledge
Essential
- Extensive knowledge of specialist areas.
- Appreciation of relationships between Department of Health, NHS England, and provider/commissioning organisations.
Experience
Essential
- Evidence of planning and delivering programmes, projects, and services on time.
- Working knowledge of financial processes.
- Experience of leading a large team of multidisciplinary team members.
- Management experience of complex HR and ER cases.
Desirable
- Previously responsible for a budget and involved in budget setting.
Skills
Essential
- Developed communication skills for delivering key messages to stakeholders.
Desirable
- Working knowledge of Microsoft Office with intermediate keyboard skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN12 6BE
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Paddock Wood Make Ready Centre
Eldon Way
Paddock Wood
TN12 6BE
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-VCC-0926-NW
Job summary
The frontline has changed.
Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transforming how urgent and emergency care is delivered, helping patients access the right care, in the right place, at the right time.
Virtual Care Clinician
Band 6 NHS Agenda for Change - £39,959 to £48,1117 per annum
Locations: Medway Make Ready Centre (East) or Crawley HQ (West)
Full time & part-time positions available.
Join our growing Virtual Care service! This is a chance to help change how urgent and emergency care is delivered. As a Virtual Care Clinician, you'll use your skills and technology to provide safe care. You'll help patients in urgent and emergency situations. Your goal is to ensure they get the right care, in the right place, at the right time.
This is much more than a telephone-based clinical role.
You'll join a service with a clear vision for Virtual Care. It aims to lead in digitally enabled urgent and emergency care. Join us at a key moment in our journey. You'll help shape how Virtual Care grows across SECAmb in the years ahead.
If you are shortlisted, you will be invited to an online clinical assessment on Thursday, 22nd October 2026. If successful you will then be invited to a face to face interview on Tuesday 3rd November 2026 at Crawley HQ.
Main duties of the job
As a Virtual Care Clinician, you will:
-
Undertake autonomous virtual clinical assessments for patients accessing 999, NHS 111 and other referral pathways.
-
Use clinical judgement, evidence-based practice and decision-support systems to assess and manage patients with urgent and emergency healthcare needs.
-
Develop person-centred care plans and deliver self-care advice, safety-netting and onward referrals.
-
Support access to community, primary are, mental health and urgent care services.
-
Provide clinical leadership and advice to operational and clinical colleagues.
-
Identify and manage risk, safeguarding concerns and patient deterioration.
-
Contribute to quality improvement, audit and service development projects.
-
Support the development of innovative virtual models of care and contribute to the ongoing growth of SECAmb's Virtual Care service.
-
Coach, mentor and support colleagues as the service continues to evolve.
-
Build expertise in digital healthcare and remote clinical assessment, one of the fastest-growing areas of NHS practice.
If you are excited by change, passionate about delivering outstanding patient care and motivated by the opportunity to help design the future of healthcare, we would love to hear from you.
About us
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years' service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Because of 24/7 shift patterns, including nights, applicants should live within about 45-60 minutes of commuting time. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
Please make sure you read all supporting documents before applying for this role. These include important information about the training and rota requirements.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-VCC-0926-NW
Job locations
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
Virtual Care is changing how patients access urgent and emergency healthcare. This role lets you be part of that transformation. Working within SECAmb's Integrated Care Contact Centres, you will provide autonomous remote clinical assessment, care planning and decision-making for patients accessing urgent and emergency services.
Using your clinical expertise, professional judgement and evidence-based practice, you will ensure patients receive the right care, in the right place, at the right time while supporting the effective use of healthcare resources.
This is an exciting opportunity to join a developing service and play an active role in shaping the future of Virtual Care at SECAmb. You will provide excellent patient care. Also, you will help improve services, drive innovation, and develop digital healthcare pathways. As the service grows, you can develop specialist skills, support your colleagues, and take on future clinical leadership and development roles.
Join us at the start of an exciting journey. Help build a Virtual Care service that will shape the future of urgent and emergency care across SECAmb.
Job description
Job responsibilities
Virtual Care is changing how patients access urgent and emergency healthcare. This role lets you be part of that transformation. Working within SECAmb's Integrated Care Contact Centres, you will provide autonomous remote clinical assessment, care planning and decision-making for patients accessing urgent and emergency services.
Using your clinical expertise, professional judgement and evidence-based practice, you will ensure patients receive the right care, in the right place, at the right time while supporting the effective use of healthcare resources.
This is an exciting opportunity to join a developing service and play an active role in shaping the future of Virtual Care at SECAmb. You will provide excellent patient care. Also, you will help improve services, drive innovation, and develop digital healthcare pathways. As the service grows, you can develop specialist skills, support your colleagues, and take on future clinical leadership and development roles.
Join us at the start of an exciting journey. Help build a Virtual Care service that will shape the future of urgent and emergency care across SECAmb.
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse - Adult (NMC) with current professional registration with 2 years post registration experience in an appropriate field
- Evidence of additional professional development relevant to urgent, emergency, unscheduled or virtual care.
- Knowledge of NHS urgent and emergency care pathways.
Experience
Essential
- Experience of autonomous clinical assessment and decision making within an urgent, emergency, community or unscheduled care setting.
- Ability to work independently whilst recognising limits of practice and escalating appropriately.
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse - Adult (NMC) with current professional registration with 2 years post registration experience in an appropriate field
- Evidence of additional professional development relevant to urgent, emergency, unscheduled or virtual care.
- Knowledge of NHS urgent and emergency care pathways.
Experience
Essential
- Experience of autonomous clinical assessment and decision making within an urgent, emergency, community or unscheduled care setting.
- Ability to work independently whilst recognising limits of practice and escalating appropriately.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-VCP-0926-LH
Job summary
The frontline has changed.
Clinical expertise is no longer limited by geography, ambulance availability or hospital walls. Virtual Care is transforming how urgent and emergency care is delivered, helping patients access the right care, in the right place, at the right time.
Lead the future of Virtual Care. Shape the future of healthcare.
Are you an experienced clinician looking to combine advanced practice, leadership and innovation?
Virtual Care Practitioner
-
Band 7 NHS Agenda for Change - £49,387 to £56,515 per annum
-
Locations: Medway Make Ready Centre (East) or Crawley HQ (West)
-
Full & part time positions available.
At South East Coast Ambulance Service NHS Foundation Trust (SECAmb), our Virtual Care service is at the forefront of clinical transformation. We are seeking experienced clinicians who are passionate about patient care and ready to play a key role in shaping the future of urgent and emergency healthcare.
As a Virtual Care Practitioner, you will manage complex, high-risk and undifferentiated patient presentations, providing expert clinical decision-making and senior support within our Virtual Care service. Alongside delivering exceptional patient care, you will provide leadership, mentorship and clinical guidance to colleagues, whilst contributing to service development, innovation and quality improvement.
Main duties of the job
As a Virtual Care Practitioner, you will:
-
Undertake enhanced virtual assessment and management of patients accessing 999, NHS 111 and other referral pathways.
-
Manage complex and high-risk patients using advanced clinical reasoning, evidence-based practice and professional judgement.
-
Formulate differential diagnoses and develop safe, effective and patient-centred management plans.
-
Provide expert clinical advice, leadership and support to colleagues across the Virtual Care service.
-
Lead, coach and mentor clinicians, supporting professional development and workforce capability.
-
Support the development and optimisation of referral pathways and innovative models of care.
-
Contribute to quality improvement, clinical governance, education and service transformation initiatives.
-
Work collaboratively with multidisciplinary teams and healthcare partners to improve patient outcomes across the healthcare system.
This is an exciting opportunity to combine enhanced clinical practice with leadership, education and service transformation, making a genuine difference to patients and colleagues alike.
About us
At SECAmb, Virtual Care is a rapidly evolving service and a key part of our future clinical model. Our clinicians use innovation, technology and collaborative partnerships to deliver safe, effective and timely care to the communities we serve.
By joining our team, you will have the opportunity to influence service development, shape clinical pathways and contribute to the ongoing evolution of urgent and emergency care across the South East.
In addition, we offer:
-
Option to join the NHS Pension Scheme.
-
A minimum of 27 days' annual leave, increasing with NHS service.
-
Excellent personal and professional development opportunities.
-
Salary sacrifice schemes, including car leasing and cycle-to-work options.
-
Access to occupational health and counselling services.
-
Access to our award-winning wellbeing hub.
-
Access to NHS staff discounts through a range of national and local schemes.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Details
Date posted
29 September 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-VCP-0926-LH
Job locations
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
This is an exciting opportunity to join SECAmb at the forefront of Virtual Care. As a Virtual Care Practitioner, you will provide enhanced clinical assessment and management of complex, high-risk and undifferentiated patient presentations, helping patients access the right care, in the right place, at the right time. Working within our Integrated Care Contact Centres, you will utilise advanced clinical reasoning, professional judgement and evidence-based practice to support safe, effective and patient-centred care.
Alongside delivering expert clinical care, you will play a key role in the development of colleagues, providing clinical leadership, mentorship and support across the service. You will work collaboratively with multidisciplinary teams and healthcare partners, helping to shape clinical pathways, improve patient outcomes and influence how Virtual Care develops across the Trust.
At SECAmb, we recognise that talent comes from a wide range of backgrounds and experiences. We encourage applications from clinicians who are passionate about patient care, committed to professional growth and excited by the opportunity to be part of an evolving service. If you're looking for a role that combines clinical challenge, leadership opportunities, professional development and the chance to make a lasting impact, Virtual Care could be the next step in your career.
If you are successfully shortlisted, you will be invited to attend:
-
An online clinical assessment on Thursday 22 October 2026
-
A face-to-face interview at Crawley HQ on Tuesday 3 November 2026
Job description
Job responsibilities
This is an exciting opportunity to join SECAmb at the forefront of Virtual Care. As a Virtual Care Practitioner, you will provide enhanced clinical assessment and management of complex, high-risk and undifferentiated patient presentations, helping patients access the right care, in the right place, at the right time. Working within our Integrated Care Contact Centres, you will utilise advanced clinical reasoning, professional judgement and evidence-based practice to support safe, effective and patient-centred care.
Alongside delivering expert clinical care, you will play a key role in the development of colleagues, providing clinical leadership, mentorship and support across the service. You will work collaboratively with multidisciplinary teams and healthcare partners, helping to shape clinical pathways, improve patient outcomes and influence how Virtual Care develops across the Trust.
At SECAmb, we recognise that talent comes from a wide range of backgrounds and experiences. We encourage applications from clinicians who are passionate about patient care, committed to professional growth and excited by the opportunity to be part of an evolving service. If you're looking for a role that combines clinical challenge, leadership opportunities, professional development and the chance to make a lasting impact, Virtual Care could be the next step in your career.
If you are successfully shortlisted, you will be invited to attend:
-
An online clinical assessment on Thursday 22 October 2026
-
A face-to-face interview at Crawley HQ on Tuesday 3 November 2026
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse -Adult (NMC) with current professional registration.
- Evidence of relevant Level 7 study, postgraduate education or formally evidenced portfolio based development that supports clinical assessment, differential diagnosis and management of patients, or equivalent qualifications.
- Specialist Practice qualification in Urgent, Emergency, Primary Care or equivalent. First Contact Practitioner (FCP) training or portfolio. Non-Medical Prescribing qualification. Supervision, mentoring or clinical education qualification.
Knowledge & Experience
Essential
- Enhanced knowledge of clinical assessment, differential diagnosis, clinical decision making and risk management. Knowledge of clinical supervision, professional development and workforce development approaches.
- Significant experience of autonomous clinical assessment, decision making and management of patients within urgent, emergency, community or unscheduled care settings.
- Evidence of commitment to continuous personal and professional development, reflective practice and lifelong learning.
Person Specification
Qualifications
Essential
- Registered Paramedic (HCPC) or Registered Nurse -Adult (NMC) with current professional registration.
- Evidence of relevant Level 7 study, postgraduate education or formally evidenced portfolio based development that supports clinical assessment, differential diagnosis and management of patients, or equivalent qualifications.
- Specialist Practice qualification in Urgent, Emergency, Primary Care or equivalent. First Contact Practitioner (FCP) training or portfolio. Non-Medical Prescribing qualification. Supervision, mentoring or clinical education qualification.
Knowledge & Experience
Essential
- Enhanced knowledge of clinical assessment, differential diagnosis, clinical decision making and risk management. Knowledge of clinical supervision, professional development and workforce development approaches.
- Significant experience of autonomous clinical assessment, decision making and management of patients within urgent, emergency, community or unscheduled care settings.
- Evidence of commitment to continuous personal and professional development, reflective practice and lifelong learning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley HQ/Medway MRC
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-111HAC-2809-CV
Job summary
111 Call Handler (Health Advisor) - Crawley
Join your local Ambulance Service! Your NHS needs YOU!
Our NHS 111 Call Handlers (Health Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 111, it could be urgent and they may require an ambulance. Alternatively, they simply are in need of some advice and support from you.
The 111 service receive a huge variety of calls which means no two days are ever the same.
Progression Opportunities
We offer excellent training and career development opportunities for ambitious employees both within the call centres and also opportunities to explore different roles within the wider Trust such as Human Resources and Administration and operational front-line roles, leading to a career as a Paramedic or in Senior Management.
What makes a great NHS 111 Call Handler (Health Advisor)?
- Our 111 Call Handlers are all caring and empathetic
- They all have great communication skills and love talking to people
- They're all happy and able to work flexibly
- They all love making a difference to people's lives
Main duties of the job
When you ring 111 or 999, your call goes through to a call handler based in one of our 3 Emergency Operation/Contact Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates and weekends but due to our flexible working, we will work with you to create a rota that gives you a great work/life balance whilst meeting the needs of the trust.
Please note that it is a requirement to work 3 out of 4 weekends, even if you are applying for a part time position.Please give this consideration before making your application.
About us
What we can offer you:
- Competitive salary of £25,760 - £27,476 with the earning potential of up to £30,000 per annum
- Any unsocial hours worked you will attract an enhancement in line with Section 2 Agenda for Change
- Generous NHS Pension Scheme
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Free parking
- Access to Blue Light discounts
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Free Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Training Provided
We will provide full training in a warm, friendly environment in our NHS 111 Call Centre.
Our comprehensive training programme:
-
- 9 weeks training
- Training will be full-time (even for part-time applicants)
- Has a 'must' attend policy and no annual leave is permitted during this period
- Comprises of classroom, observing and mentoring periods within the working environment
- Designed to fully support full transition to call handling independently
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-111HAC-2809-CV
Job locations
Crawley HQ, 4 Gatwick Road, Nexus House
Bredgar Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
Applicant Requirements
Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.
We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment.
You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4).
This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.
Further Information
All successful applicants will be required to undertake anEnhanced DBS check for children and adults.
Job description
Job responsibilities
Applicant Requirements
Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.
We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment.
You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4).
This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.
Further Information
All successful applicants will be required to undertake anEnhanced DBS check for children and adults.
Person Specification
Qualifications/Training
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience of working within a team or with stakeholders across a range of setting
Person Specification
Qualifications/Training
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience of working within a team or with stakeholders across a range of setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Crawley HQ, 4 Gatwick Road, Nexus House
Bredgar Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley HQ, 4 Gatwick Road, Nexus House
Bredgar Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-111HAG-2809-CV
Job summary
111 Call Handler (Health Advisor) - Gilingham
Join your local Ambulance Service! Your NHS needs YOU!
Our NHS 111 Call Handlers (Health Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 111, it could be urgent and they may require an ambulance. Alternatively, they simply are in need of some advice and support from you.
The 111 service receive a huge variety of calls which means no two days are ever the same.
Progression Opportunities
We offer excellent training and career development opportunities for ambitious employees both within the call centres and also opportunities to explore different roles within the wider Trust such as Human Resources and Administration and operational front-line roles, leading to a career as a Paramedic or in Senior Management.
What makes a great NHS 111 Call Handler (Health Advisor)?
- Our 111 Call Handlers are all caring and empathetic
- They all have great communication skills and love talking to people
- They're all happy and able to work flexibly
- They all love making a difference to people's lives
Main duties of the job
The role of a SECAmb Call Handler
When you ring 111 or 999, your call goes through to a call handler based in one of our 3 Emergency Operation/Contact Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates and weekends but due to our flexible working, we will work with you to create a rota that gives you a great work/life balance whilst meeting the needs of the trust.
Please note that it is a requirement to work 3 out of 4 weekends, even if you are applying for a part time position.Please give this consideration before making your application.
About us
What we can offer you:
- Competitive salary of £25,760 - £27,476 with the earning potential of £30,000+ per annum
- Any unsocial hours worked you will attract an enhancement in line with Section 2 Agenda for Change
- Generous NHS Pension Scheme
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Free parking
- Access to Blue Light discounts
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Free Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
Training Provided
We will provide full training in a warm, friendly environment in our NHS 111 Call Centre.
Our comprehensive training programme:
- 9 weeks training
- Training will be full-time (even for part-time applicants)
- Has a 'must' attend policy and no annual leave is permitted during this period
- Comprises of classroom, observing and mentoring periods within the working environment
- Designed to fully support full transition to call handling independently
Training schedules
Weeks 1 - 3 - Classroom Training, Monday - Friday, 08:00 - 16:00
Week 4 & 5 - Mentoring, this will be a variable shift pattern whilst you shadow your coaches shifts
Weeks 6 - 9 - Diamond Pod, variable shift pattern
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-111HAG-2809-CV
Job locations
Medway Make Ready Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Job description
Job responsibilities
Applicant Requirements
Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.
We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment.
You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4).
This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.
Further Information
All successful applicants will be required to undertake anEnhanced DBS check for children and adults.
Job description
Job responsibilities
Applicant Requirements
Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service.
We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment.
You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4).
This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.
Further Information
All successful applicants will be required to undertake anEnhanced DBS check for children and adults.
Person Specification
Qualifications/Training
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience of working within a team or with stakeholders across a range of setting
Person Specification
Qualifications/Training
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience of working within a team or with stakeholders across a range of setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Medway Make Ready Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Medway Make Ready Centre
Bredgar Road
Gillingham
ME8 6PL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-999CHC-2809-JG
Job summary
Your NHS needs YOU!
Why apply for this role?
Our 999 Emergency Call Handlers (Emergency Medical Advisors) are people just like you: people who have come to us from all walks of life, from different backgrounds and age groups, people who all have the same things in common.
You are the first person our patients speak to when they call 999 in an emergency.
What makes a great 999 Emergency Call Handler (Emergency MedicalAdvisor)?
- Our 999 Emergency Call Handlers are all caring and empathetic
- They all have great communication skills
- They're all happy and able to work flexibly
Main duties of the job
We will provide full training in a warm, friendly environment in our Emergency Call Centres.
Our comprehensive training programme:
- 9 weeks full time training
- Is full time, even for part time applicants
- Has a 'must' attend policy due to you obtaining your Pathways licence
- Comprises of 3 weeks of Monday to Friday classroom training, then observing and mentoring periods within the working environment for a further 6 weeks before you go "live".
-
This is a fully office-based role at our NHS 111/999 contact centres in Medway, Kent or Crawley, West Sussex. Due to 24/7 shift patterns, including nights, applicants must live within approximately 45-60 minutes' commuting distance. Applications outside this distance will not be progressed.
If you are planning to relocate, please include details and timescales in your supporting statement.
About us
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates, nights and weekends on a rota pattern. These rotas are fixed to ensure a safe provision to our patients. If you have a requirement to work nights ONLY, this can also be catered for.
What we can offer you:
-
-
- Competitive salary of £25.760- £27,476 (13.17 per hour) with the extra earning potential with unsocial hours allowance
- Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday - Friday and all-day Saturday you will earn a shift bonus which means you will earn approximately £17.78 per hour. For Sundays and Public Holidays, you will earn approximately £22.26 per hour.
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Flexible working hours on a rota pattern
- Free parking
- Blue Light discount card Blue Light Card
- Generous NHS Pension Scheme
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Access to occupational health
- Enhanced DBS check
- Bonus scheme
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
-
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum NHS Agenda for Change Section 2 + NHS Unsocial Hours
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
278-999CHC-2809-JG
Job locations
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Job description
Job responsibilities
The role of an Emergency 999 Call Handler (Emergency Medical Advisor)
When you dial 999, your call goes through to a call handler based in one of our 2 Emergency Operation Call Centres. These staff are trained to use the NHS Pathways system to provide assistance in a variety of situations, from minor illness to life threatening situations. The assistance you will provide will range from offering lifesaving advice whilst an ambulance is on route, to directing callers to other more suitable services.
This role can be demanding, challenging, and ultimately very rewarding however, it's not for everyone. Applicants will need to have a range of skills to be able to deal with often stressful and emotional situations, whilst also demonstrating compassion and empathy to all callers, no matter what the situation.
- Successful applicants demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service
- We need individuals who have the drive and passion to make a difference to peoples lives, but also the personal resilience to work in a high-pressured environment
- You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education or equivalent experience
- This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature
Further Information
The interview process will consist of 6 Multi Mini Interview's (MMI's) and a tour of the Emergency Operations Centre.
All successful applicants will be required to undertake an Enhanced DBS check for adults and children.
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Person Specification
Qualifications
Essential
- Educated to GCSE or Functional Skills in Maths, English and ICT skills OR evidence within previous employment that they have used Maths and English to GCSE level or higher
Desirable
- Level 2 in Customer Service or Health and Social Care
- NHSP Pathways trained or other medical triage system background
Experience
Essential
- Previous experience working and communicating with the public
- Ability to communicate with a variety of different people and build rapport
- Experience of working in a computer based role - strong IT skills
Desirable
- Previous experience working in a team or with stakeholders across a range of settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Crawley Emergency Operations Centre
Nexus House 4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 278-IGM-0926-AS
Job summary
An exciting opportunity has arisen for an experienced Information Governance Manager to join South East Coast Ambulance Service NHS Foundation Trust.
The Information Governance Manager will support the delivery of the Trust's Information Governance framework, providing specialist advice and guidance on data protection, confidentiality, information security, records management and information sharing. The post holder will work across the organisation to promote compliance with legislation, NHS standards and best practice, ensuring that information is handled lawfully, securely and effectively.
This role offers the opportunity to work with a wide range of stakeholders, supporting governance, risk management and organisational improvement initiatives whilst helping to maintain high standards of compliance and information security.
About YouWe are looking for an experienced Information Governance professional with excellent knowledge of Data Protection legislation, Information Governance principles and NHS standards. You will possess strong communication, analytical and organisational skills, with the ability to influence, advise and work effectively with colleagues at all levels of the organisation.
This is an excellent opportunity to contribute to the delivery of high-quality governance standards within a progressive NHS organisation committed to continuous improvement and excellence in patient care.
Main duties of the job
The Information Governance Manager will:
- Provide specialist advice and support on Information Governance matters across the Trust.
- Support compliance with Data Protection legislation, confidentiality requirements and NHS Information Governance standards.
- Lead on the management and investigation of Information Governance incidents and breaches.
- Support the development, implementation and review of Information Governance policies, procedures and guidance.
- Deliver Information Governance training and awareness programmes.
- Undertake audits, monitoring activities and compliance reviews.
- Support the management of Data Subject Access Requests and other information requests.
- Contribute to the completion of national Information Governance requirements, including the Data Security and Protection Toolkit.
- Prepare reports, action plans and performance information for governance groups and committees.
- Work collaboratively with clinical, operational and corporate services to provide expert Information Governance advice.
About us
Annual leave entitlement is 27 days upon appointment, 29 days after five years' service, and 33 days after 10 years' service.
All staff have the option of contributing to the excellent NHS Pension Scheme.
Staff are entitled to maternity/adoption leave, paternity leave and parental leave.
We are proud to support disability in the workplace and welcome applications from people of all backgrounds. BAME, LGBT and armed forces applications are particularly welcome.
We operate an award-winning Wellbeing Hub to help staff achieve a better work/life balance and receive the mental and physical support they need to perform in what is undoubtedly a challenging role.
All staff have the option of contributing to the excellent NHS Pension Scheme.
We operate across one of the most beautiful, rural and coastal parts of England yet enjoy close proximity to London and excellent transport links. SECAmb serves the counties of Kent, Surrey, Sussex and North East Hampshire.
We operate across one of the most beautiful, rural and coastal parts of England yet enjoy close proximity to London and excellent transport links. SECAmb serves the counties of Kent, Surrey, Sussex and North East Hampshire.
Details
Date posted
28 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per Annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
278-IGM-0926-AS
Job locations
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Job description
Job responsibilities
The post holder will be responsible for supporting the Trust's Information Governance agenda and ensuring compliance with relevant legislative, regulatory and organisational requirements.
Key responsibilities include:
Information Governance Leadership- Provide expert advice and guidance on Information Governance, Data Protection, confidentiality, records management and information security.
- Support the implementation of Information Governance strategies and work programmes.
- Promote a positive culture of information governance throughout the Trust.
- Monitor compliance with relevant legislation, NHS guidance and organisational policies.
- Undertake audits and assurance activities to assess compliance and identify areas for improvement.
- Produce reports and recommendations for senior managers and governance committees.
- Investigate Information Governance incidents and breaches.
- Identify root causes and recommend corrective actions to minimise future risk.
- Support the maintenance of effective incident reporting and monitoring processes.
- Support the management of Data Subject Access Requests, ensuring compliance with statutory requirements and timescales.
- Provide advice on lawful information sharing and disclosure of information.
- Support the development and implementation of Data Protection Impact Assessments where required.
- Develop and deliver Information Governance training and awareness activities.
- Provide guidance and support to managers and staff on Information Governance responsibilities.
- Promote best practice and continuous improvement across the organisation.
- Build effective relationships with internal and external stakeholders.
- Represent the Information Governance Team at meetings, projects and working groups.
- Support organisational projects by providing Information Governance advice and expertise.
Job description
Job responsibilities
The post holder will be responsible for supporting the Trust's Information Governance agenda and ensuring compliance with relevant legislative, regulatory and organisational requirements.
Key responsibilities include:
Information Governance Leadership- Provide expert advice and guidance on Information Governance, Data Protection, confidentiality, records management and information security.
- Support the implementation of Information Governance strategies and work programmes.
- Promote a positive culture of information governance throughout the Trust.
- Monitor compliance with relevant legislation, NHS guidance and organisational policies.
- Undertake audits and assurance activities to assess compliance and identify areas for improvement.
- Produce reports and recommendations for senior managers and governance committees.
- Investigate Information Governance incidents and breaches.
- Identify root causes and recommend corrective actions to minimise future risk.
- Support the maintenance of effective incident reporting and monitoring processes.
- Support the management of Data Subject Access Requests, ensuring compliance with statutory requirements and timescales.
- Provide advice on lawful information sharing and disclosure of information.
- Support the development and implementation of Data Protection Impact Assessments where required.
- Develop and deliver Information Governance training and awareness activities.
- Provide guidance and support to managers and staff on Information Governance responsibilities.
- Promote best practice and continuous improvement across the organisation.
- Build effective relationships with internal and external stakeholders.
- Represent the Information Governance Team at meetings, projects and working groups.
- Support organisational projects by providing Information Governance advice and expertise.
Person Specification
Experience
Essential
- Significant experience working in Information Governance, Data Protection or Information Security
- Experience of investigating incidents and managing compliance issues
- Experience of developing policies, procedures and governance frameworks
Desirable
- NHS or healthcare experience
- Experience managing Subject Access Requests, FOI or information disclosures
Knowledge/Skills
Essential
- Expert knowledge of UK GDPR, Data Protection Act and Confidentiality requirements
- Knowledge of NHS Information Governance standards and frameworks
- Excellent verbal, written and presentation skills
- Ability to analyse information, investigate issues and recommend solutions
- Competent IT skills including Microsoft Office applications
Desirable
- Knowledge of Cyber Assessment Framework (CAF) and information security principles
- Knowledge of risk management and audit processes
Qualifications
Essential
- Degree level qualification or equivalent experience
- Evidence of continuous professional development
- Professional qualification, certification or membership relevant to Information Governance
Desirable
- Management qualification
- Information Governance/Data Protection qualification
Person Specification
Experience
Essential
- Significant experience working in Information Governance, Data Protection or Information Security
- Experience of investigating incidents and managing compliance issues
- Experience of developing policies, procedures and governance frameworks
Desirable
- NHS or healthcare experience
- Experience managing Subject Access Requests, FOI or information disclosures
Knowledge/Skills
Essential
- Expert knowledge of UK GDPR, Data Protection Act and Confidentiality requirements
- Knowledge of NHS Information Governance standards and frameworks
- Excellent verbal, written and presentation skills
- Ability to analyse information, investigate issues and recommend solutions
- Competent IT skills including Microsoft Office applications
Desirable
- Knowledge of Cyber Assessment Framework (CAF) and information security principles
- Knowledge of risk management and audit processes
Qualifications
Essential
- Degree level qualification or equivalent experience
- Evidence of continuous professional development
- Professional qualification, certification or membership relevant to Information Governance
Desirable
- Management qualification
- Information Governance/Data Protection qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
SECamb
Address
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Employer details
Employer name
SECamb
Address
Nexus House
4 Gatwick Road
Crawley
RH10 9BG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0082-26-0073
Job summary
Invicta Health have a Administrator opportunity available at East Cliff Medical Practice.
Invicta Health has seven GP practices working within the organisation. We are a well-known community interest company, devoted to supporting and improving primary care in the Kent area.
Main duties of the job
As an Administrator, you will provide an important role in supporting the practice team with the day-to-day running of the practice by undertaking a variety of administrative duties. Some of these duties include dealing with general queries via phone, email and post), photocopying, scanning and filing.
A number of the main responsibilities listed in this job description may be assigned by management to sole individuals. However, all administrators may be asked to cover any of the duties when required in order to meet the needs of the service.
A number of the main responsibilities listed in this job description may be assigned by management to sole individuals. However, all administrators may be asked to cover any of the duties when required in order to meet the needs of the service.
About us
Invicta Health is a non-profit company, with a passion for primary care. We have a wide range of services such as hub-based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.
We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.
What perks can we offer you?
- Flexible working options, such as term time only, annualised hours & multi site working
- Learning and Development opportunities
- Approved blue light card provider
- Salary Sacrifice Schemes
- Company Car Scheme
- Employee Assistance Programme
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£25,714.48 to £26,104.83 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0082-26-0073
Job locations
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Job description
Job responsibilities
General Administration and Secretarial
- Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
- Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
- Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
- Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
- Process all outgoing post created by the practice in a timely manner
- Photocopying, scanning, filing and proof reading in a timely and accurate manner
- Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
- Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
- Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
- Process request for Smart Cards within the practice.
- Liaise with DART to issue, upgrade or reset accounts for practice staff.
- Ensure daily back up of the practice server.
- Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
- Liaise with third party companies for the collection or delivery of stock items, including battery recycling.
Registrations, Appointments and Referrals
- Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
- Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
- Update patients personal details and preferences including change of name, address, next of kin and consent.
- Process FP69s, sending occupier letters where necessary.
- Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
- Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
- Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
- Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
- Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
- Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
- Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
- Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
- Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
- Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.
Communication
- Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
- Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
- Monitor E-consult requests and directing appropriately in a timely manner
Reporting
- Run EMIS reports to identify patient registration numbers and update the Registrations record.
- Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
- Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
- To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.
Safeguarding
- Safeguarding Administration for the site for a minimum of 10 hours per week, to liaise with Social Services as required and maintain the practice Safeguarding list ahead of regularly scheduled meetings
Job description
Job responsibilities
General Administration and Secretarial
- Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
- Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
- Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
- Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
- Process all outgoing post created by the practice in a timely manner
- Photocopying, scanning, filing and proof reading in a timely and accurate manner
- Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
- Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
- Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
- Process request for Smart Cards within the practice.
- Liaise with DART to issue, upgrade or reset accounts for practice staff.
- Ensure daily back up of the practice server.
- Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
- Liaise with third party companies for the collection or delivery of stock items, including battery recycling.
Registrations, Appointments and Referrals
- Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
- Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
- Update patients personal details and preferences including change of name, address, next of kin and consent.
- Process FP69s, sending occupier letters where necessary.
- Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
- Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
- Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
- Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
- Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
- Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
- Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
- Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
- Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
- Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.
Communication
- Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
- Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
- Monitor E-consult requests and directing appropriately in a timely manner
Reporting
- Run EMIS reports to identify patient registration numbers and update the Registrations record.
- Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
- Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
- To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.
Safeguarding
- Safeguarding Administration for the site for a minimum of 10 hours per week, to liaise with Social Services as required and maintain the practice Safeguarding list ahead of regularly scheduled meetings
Person Specification
Personal Attributes
Essential
- Willingness to learn and adapt to change
- Highly customer focused
- Understanding and approachable
- Strives for excellence
- Honest and fair
- Leads by example
- Positive can do attitude
Experience
Essential
- Understand the importance of maintaining patient and data confidentiality.
- Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
- Experience of setting up and maintaining effective administrative filling systems
- Experience of work involving regular and accurate data inputting
Desirable
- Knowledge of office management systems and procedures
- Experience of working with Microsoft packages including, word, excel and power point
- Experience of working with EMIS and DOCMAN
- Previous administration experience within a medical environment
- Knowledge and understanding of the National Health Service
Key Skills
Essential
- Able to communicate effectively and collaboratively across varied disciplines.
- Able to work in a well-organised and professional manner, maintaining concentration and accuracy
- Able to manage conflicting priorities
- Possess an aptitude for dealing with potentially difficult or demanding situations.
- Good telephone manner
Qualifications
Essential
- Good level of education including competent levels of numeracy and literacy
Person Specification
Personal Attributes
Essential
- Willingness to learn and adapt to change
- Highly customer focused
- Understanding and approachable
- Strives for excellence
- Honest and fair
- Leads by example
- Positive can do attitude
Experience
Essential
- Understand the importance of maintaining patient and data confidentiality.
- Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
- Experience of setting up and maintaining effective administrative filling systems
- Experience of work involving regular and accurate data inputting
Desirable
- Knowledge of office management systems and procedures
- Experience of working with Microsoft packages including, word, excel and power point
- Experience of working with EMIS and DOCMAN
- Previous administration experience within a medical environment
- Knowledge and understanding of the National Health Service
Key Skills
Essential
- Able to communicate effectively and collaboratively across varied disciplines.
- Able to work in a well-organised and professional manner, maintaining concentration and accuracy
- Able to manage conflicting priorities
- Possess an aptitude for dealing with potentially difficult or demanding situations.
- Good telephone manner
Qualifications
Essential
- Good level of education including competent levels of numeracy and literacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Invicta Health CIC
Address
East Cliff Medical Practice
Dumpton Park Drive
Ramsgate
Kent
CT11 8AD
United Kingdom
Employer's website
https://invictahealth.co.uk/ (Opens in a new tab)
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