Job description

Job responsibilities

For more information, please refer to the job description and person specification attached.

Advertisement date: 2nd September 2026

Closing date: 18th September 2026

Shortlisting date: 22nd September 2026

Interview date: TBC

Please note vacancy may close earlier than anticipated if sufficient applicants.

Person Specification

Qualifications

Essential

• Applicants must be eligible for full registration with the GMC at the time of appointment
• MBBS or equivalent medical qualification

Desirable

• MRCOG or equivalent medical qualification
• Further Higher Degree CCT/CESR or equivalent

Experience

Essential

• Completed 4 years full time post graduate training (or equivalent if part time) at least 2 of which shall be in a specialty training programme in the specialty
• Experience of a broad range of medical/surgical specialties
• Experience of Obstetrics & Gynaecology as a specialty trainee or has equivalent experience and competencies
• Participated on/experience of 2nd/3rd on call in Obstetrics & Gynaecology
• Evidence of achievements of ST1/ST2 competencies or equivalent relevant to Obstetrics & Gynaecology
• Evidence of competence to manage Obstetrics & Gynaecology emergencies through continuous work based assessments, portfolio evidence, including log book documentation, if appropriate
• Experience & ability to manage junior medical staff

Desirable

• RCOG ATSM or Equivalent and demonstrable experience including that relating to a special interest, Intermediate US skills module, LW ATSM, ATSM in acute gynaecology, advanced antennal practice, ambulatory gynaecology, colposcopy or similar

Knowledge

Essential

• Ability to teach clinical skills to Junior Doctors

Other

Essential

• Commitment to continuing medical education

Desirable

• Publications in preferred journals

Values

Essential

• We are kind
• We are open
• We are inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising Date: 2nd September 2026

Closing Date: 14th September 2026

Shortlisting date: 14th September 2026

Proposed Interview date: 21st/28th September 2026

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Values

Essential

• We are kind
• We are open
• We are inclusive

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent experience
• Care Certificate (equivalent to level 1)
• Literacy and numeracy functional skills level 2 or equivalent

Knowledge

Essential

• Knowledge of personal care and related procedures
• Demonstrable experience of working in a patient care/health related role
• Knowledge of relevant legislation related to healthcare
• Experience of working in a team

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Experience of supporting junior staff and learners
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston and St Helens Hospitals

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Manage a portfolio of complex, sensitive and high-risk patient complaints, acting as the first point of contact for patients, relatives, carers, staff and external stakeholders.
• Coordinate and oversee complaint investigations across clinical and non-clinical teams, ensuring responses meet NHS complaints regulations, statutory requirements and organisational timescales.
• Conduct impartial investigations by reviewing clinical records, statements and relevant documentation, working collaboratively with clinicians and managers to establish facts and identify root causes.
• Liaise with complainants throughout the process to clarify concerns, manage expectations, facilitate early resolution and provide appropriate updates.
• Draft clear, empathetic and evidence-based complaint responses for approval by senior management and GP Partners.
• Ensure compliance with NHS complaints guidance, UK GDPR, Data Protection, Duty of Candour, safeguarding and information governance requirements, escalating patient safety and safeguarding concerns appropriately.
• Analyse complaint themes and trends to identify risks, learning and opportunities for service improvement, producing regular reports and management information for governance meetings.
• Monitor actions arising from complaints to ensure learning is implemented and improvements are sustained.
• Build effective relationships with GPs, clinical leads, managers and wider patient-facing teams, as well as external organisations including ICBs, NHS Resolution, PHSO and CQC where appropriate.
• Provide advice, coaching and training to staff and managers on complaint handling, patient communication and effective resolution.
• Maintain accurate, confidential complaint records and databases, manage competing priorities and ensure all cases are progressed within required timescales.
• Support governance activity, audits, CQC inspections and service improvement initiatives relating to complaints and patient experience.

Person Specification

Qualifications

Essential

• Degree or equivalent experience in Healthcare Management, Business Administration or a related field
• Evidence of Continuous Professional Development (CPD)

Desirable

• Complaints Handling or Patient Experience qualification
• Investigation or Root Cause Analysis training

Experience

Essential

• Experience investigating and managing complex patient complaints, including sensitive or high-risk cases
• Experience producing investigation reports, timelines and evidence-based responses
• Experience working within NHS Primary Care / GP Practice and NHS complaints processes

Desirable

• Experience supporting governance, risk or quality improvement activities
• Experience liaising with ICBs, NHS Resolution, PHSO or CQC
• Experience providing advice, coaching or training on complaint handling

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shore Medical PCN

Address

Heatherview Medical Centre

2 Alder Park, Alder Road

Bournemouth

BH12 4AY

United Kingdom

Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Fully registered with the GMC with a licence to practise
• Included on the NHS England Performers List
• MRCGP (or equivalent)
• Excellent communication and interpersonal skills
• Ability to work effectively within a multidisciplinary team
• Commitment to delivering high-quality, patient-centred care

Person Specification

Experience

Desirable

• Experience of working within a total triage model
• Experience using EMIS Web
• Interest in service development, teaching or leadership

Informal Visits

Essential

• We welcome informal discussions and practice visits for prospective applicants.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Vita Healthcare

Address

Vita Healthcare

Grove Road Surgery

59-63 Grove Road

Eastbourne

BN21 4TX

United Kingdom

Employer's website

https://www.vita.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

You will be joining the Evening and Night team element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas. The Service is based at Droitwich, with further satellite bases across the County and flexibility to start from home.

The successful candidate will support nursing staff and deliver independently a high standard of nursing care for patients in their own homes. Ensuring that care provided maintains the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices.

We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.

The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date.

Due to the nature of the post the applicant must be able to travel independently and have access to a suitable vehicle for business purposes. Whilst a base will be identified, staff can be asked to work anywhere within the Business Unit or Service if necessary.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

• Experience of working with older adults in a health/social care setting

Desirable

• Community experience of older adults with physical and/or mental health problems.
• Experience of working in a rehabilitation or general medical setting.
• Experience of medication administration.

Skills & Abilities

Essential

• Role modelling good behaviour.
• A positive attitude and able to act on feedback.
• Ability to communicate clearly and effectively in English in both verbal and written formats.
• Ability to use IT confidently and competently in daily work.
• Good numeracy skills.
• Aptitude for promoting independence.
• Ability to cope with difficult/emotionally distressing/ challenging situations.
• Able to work autonomously and as part of a team.
• Good organisational and time management skills.
• Good observational skills.
• Ability to work without direct supervision and able to use own initiative.

Knowledge

Essential

• Basic knowledge of physical/ mental health conditions.
• A level of understanding of rehabilitation

Additional Criteria

Essential

• Willing to undertake further relevant training programmes.
• Willingness to work flexibly to meet the needs of the service.
• Ability to meet the travel requirements of the post.
• I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Intermediate Skills Programme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Kidderminster Health Centre

Bromsgrove Street

Kidderminster

Worcestershire

DY10 1PG

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

As an advanced nurse practitioner, you will play an important role in providing high-quality, patient-centred care to our practice population. The role will include assessing, diagnosing and managing patients presenting with a wide range of health conditions, working both independently and as part of our wider clinical team. You will have the opportunity to use and further develop your clinical skills within a supportive primary care environment. We are looking for someone who is:

Essential

• An experienced and appropriately qualified advanced nurse practitioner
• Confident in assessing, diagnosing and managing patients with a range of acute and long-term conditions
• A strong communicator with excellent interpersonal skills
• Patient-focused, compassionate and committed to delivering high-quality care
• Able to work independently while also being a valued member of a multidisciplinary team
• Enthusiastic, adaptable and keen to contribute to the continued development of the practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

40 Station Road

Brightlingsea

Essex

CO7 0DT

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

KEY DUTIES

Corporate Governance

• To establish and maintain strong working relationships with both key internal and external individuals to ensure effective working. The post holder will be expected to liaise with both internal departments and external bodies.
• To ensure the provision of high quality financial advice to budget holders and other non-finance managers to enable the delivery of the Trusts strategic, corporate financial objectives.
• To monitor financial performance against agreed budgets; analysing, reporting on variations and assisting in formulating corrective actions. Proactively support the delivery of targets by sharing good practice, identifying areas for improvement and agreeing and monitoring action plans.
• To take the lead on ensuring accurate financial information is maintained for all budgets relating to the Care Group.
• To ensure that external financial monitoring returns and reports are prepared and submitted in a timely and accurate manner and are analysed and interpreted where necessary.
• To attend the relevant divisional and specialty business meetings on behalf of Financial Management and provide relevant financial support, advice and information.
• To maintain the integrity of the financial ledger and other financial systems to ensure that compliance with audit requirements is adhered to.
• To contribute to the formulation of the annual budget setting for the Trust and ensure pressures are reported and monitored.
• To promote effective financial management and financial control amongst the divisional management teams. To provide appropriate advice and support with the divisional structure to ensure all efforts are made to achieve financial stability, including the review and monitoring of establishment information.
• To evaluate and monitor saving schemes including maintenance of detailed working papers to ensure accurate records are kept and all adjustments and transactions are processed appropriately.

ADMINISTRATIVE RESPONSIBILITIES

• To provide training to non-financial managers within the Trust on all matters relating to budgetary control and financial management, including effective use of information systems/reports.
• To accurately cost development and other operational change proposals as requested by divisional teams.
• To contribute to the annual reference cost process as and when necessary providing support to the cost accountant.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Responsible for the production and monitoring of timely and accurate financial information and reporting to strict deadlines, enabling the proactive management of budgets by budget holders.
• To contribute to the development of financial management information and communicate ideas and suggestions for departmental improvements to the Senior Management Accountant and Head of Financial Management.
• To allocate work to staff members within the department and provide training within own areas of work enabling them to develop in accordance with their KSF outline. Deputise for the Senior Management Accountant as required.

Person Specification

Qualifications

Essential

• Completed/working towards a CCAB/CIMA qualification

Knowledge and Experience

Essential

• Significant financial management experience
• Experience within a finance function of a large organisation
• Experience of income and expenditure budgets
• Staff Management skills
• Knowledge of accountancy policies and procedures

Desirable

• NHS Finance experience
• Experience of contract monitoring and reporting

Skills

Essential

• Ability to analyse, investigate and interpret financial information and queries
• Ability to report and present financial information to both finance and non-finance individuals (internal and external)
• Well organised, able to prioritise own workload to deliver to tight deadlines
• The ability to manage conflicting priorities

Other

Essential

• Strong IT skills and experience using Microsoft Office suite

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Knowsley Community College

Stockbridge Lane

Huyton

L36 3SD

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for main responsibilities and requirements.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• AAT Level 4 (Technician) or equivalent qualification
• GCSE Maths - Grade 9-4 (A*-C) or equivalent

Knowledge and Experience

Essential

• Good communication and interpersonal skills, able to maintain effective working relationships, both internal and external to the Directorate/ICB's
• Strong IT skills, intermediate level experience using Microsoft Office suite and accurate keyboard skills.
• Understanding of accountancy policies, procedures and relevant legislation
• Experience of General Ledgers.
• Experience of working within a Finance department

Desirable

• Knowledge of the Oracle General Ledger system
• Experience using Civica SLAM
• Knowledge of Department of Health invoicing guidance
• Knowledge of NHS Payment by Results guidance
• Knowledge of National Cost Collection (NCC) and Patient level Costing (PLICS)

Skills

Essential

• Ability to analyse, investigate and interpret financial information and queries
• Well organised, able to prioritise own workload and able to be flexible to deliver to tight deadlines
• The ability to concentrate for prolonged periods and switch between task
• The ability to adhere to statutory financial regulations and NHS rules

Desirable

• Ability to report and present financial information to both finance and non-finance individuals (internal and external)

Other

Essential

• Identifies and takes responsibility for own personal development and learning through the PDP process.
• Able to develop and use IT appropriately to meet given objectives.
• Presents a positive and professional image of the directorate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Knowsley Community College

Stockbridge Lane

Huyton

L36 3SD

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Communications and relationship skills

• Provides and receives complex information, communicating sensitively and confidentially information relating to patients/clients (for example, care plan discussions with patients).
• Communicates in a compassionate and empathetic manner, using persuasion and reassurance.
• Ability to recognise barriers to communication, and ability to modify communication style as and when required.
• Ability to effectively communicate whilst providing training to students.
• Demonstrate effective communications skills with the wider MDT team.

Clinical Skills

• To be responsible for planning and organising a defined caseload of patients on a continuing basis.
• To assess, plan, implement/deliver and evaluate patient care for a defined caseload and recognize signs of deterioration/change and respond according to protocol.
• Maintain appropriate levels of training for clinical skills as needed within scope of practice.
• To maintain safe custody of drugs, ensuring that checking, witnessing and administration procedures are compatible with statutory and trust requirements.
• In the absence of Sister/Charge Nurse effectively respond to complaints/concerns and escalate as required
• To ensure clinical incident/near misses are managed and reported and escalated in a timely manner.
• To be part of the multidisciplinary team decision making, acting when required as the patients advocate in order to support the patients pathway.
• Work within the organisational policy, standard operating procedures and guidelines.
• To undertake risk assessments and implement risk reducing measures. To report and escalate to the Line Manager any deficiencies in the arrangements for minimizing risk.
• Ensure that privacy, dignity and safety of individuals is maintained at all times.

Use of Resources

• To actively participate in the effective and efficient use of the ward/departmental resources and equipment, including stock management and care and maintenance of equipment.
• Handles patients valuables, ensuring safe storage and transportation
• Sign off agency timesheets in order to verify and record the hours worked.
• Liaise with the Roster Coordinator to ensure your personal roster is balanced within the roster
• period.
• To order and receipt goods in accordance with the Trusts financial framework.

Team Development

• To deputise in the absence of the Sister/Charge Nurse.
• To manage own time and that of others, through delegations to ensure high quality service delivery.
• To act as assessor/supervisor for junior staff and students.
• To participate in the setting of yearly personal and professional objectives for self
• Support the departments appraisal process for junior staff, by providing feedback.
• To be flexible in the delivery of safe staffing across the Trust and participate in redeployment requirements within scope of practice.

Research and Audit

• To contribute to the collection of data for research and audit purposes.
• To identify audit topics relevant to the ward/department.
• To critically evaluate research before applying to clinic practice in order to enhance patient care.

Personal Development

• To identify areas for self-development, areas of interest and training requirements within individual personal performance planning and development review.
• To maintain a professional portfolio and reflective diary for developmental purposes and revalidation.
• Support the rest of the team by recognising own and promoting self-help and wellbeing
• Develop a culture of learning and innovation, developing high quality learning environments
• Adopt a reflective approach to own practice with a view to continually improve

Person Specification

Qualifications

Essential

• 1st Level Registered Nurse (degree/diploma)
• Current NMC Registration
• Evidence of continuing professional development

Knowledge & Experience

Essential

• Able to demonstrate knowledge of NMC professional standards for practice contained within the code
• Experience of working in a clinical environment
• Understand requirements for NMC professional Revalidation
• Experience of working within a multi-disciplinary team
• An understanding of national, regional and local NHS issues
• Experience of providing and receiving complex, sensitive information

Skills

Essential

• Excellent communication skills with the ability to network and build relationships at all levels
• Effectively prioritises and co-ordinates own workload
• Ability to de-escalate complex situations
• Ability to communicate effectively (written, verbal and non verbal communication) with patients/relatives and carers and all members of the multi-disciplinary team.
• Awareness of the need for confidentiality at all times
• Computer literacy e.g. experience of electronic patient record

Other

Essential

• Frequent moderate effort for several short periods of time such as manual handling of patients and equipment.
• Frequent concentration required for drug calculation and administration
• Dealing with frequent interruptions and competing demands
• Ability to work within highly distressing or emotional circumstances e.g. end of life care
• Ability to communicate distressing information
• Ability to communicate in a challenging environment
• Able to carry out direct clinical care as required on ward or department
• Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport & Formby District General Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To contribute to the identification, planning, implementation, and evaluation of individual care interventions under the direct/indirect supervision of a Registered Practitioner depending upon competency /complexity of work.

Work with caseload holder to provide advice to clients and carers in relation to any needs and the wider public health remit of the Health and Social Care organisation

To maintain accurate, clear, concise, and contemporaneous records as per trust policy and communicate information to members of the Team as necessary.

To be aware of the role expectations and scope of practice and when to seek clarity from a supervising Registered Practitioner.

Provide concise handover and information updates to other members of the Team referring clients for assessment and treatment or to other agencies as required

To liaise with external agencies with regards to follow up and provide feedback to registered Practitioners as appropriate

Person Specification

Qualifications

Essential

• Assistant practitioner Degree and/or Equivalent Qualification

Experience

Essential

• Ability to demonstrate a good level of knowledge and skills in Therapeutic interventions
• Awareness of own strengths and limitations
• Able to work under supervision and as part of a team
• Evidence of effective working within an MDT
• Demonstrate experience of problem-solving approaches
• Demonstrates continuous Professional Development

Skills

Essential

• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills
• Have a flexible approach to working with good time management

Other

Essential

• Ability to travel various hospital locations by own car/ assisted driver

Trust Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Applicant requirements

• You must have appropriate UK professional registration

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service

Main Duties

• To be professional and legally responsible and accountable for all aspects of your own work including the management of patients/clients in your care.
• To ensure a high standard of clinical care for the patients/clients under your care, and support more junior staff to do likewise.
• To undertake a comprehensive assessment of patients/clients including those with diverse or complex presentations/multi pathologies; use specialist clinical reasoning skills and appropriate assessment techniques to provide an accurate diagnosis of their condition
• Formulate and deliver an individual treatment programme using assessment, reasoning skills and treatment skills based on a sound knowledge of evidence based practice and treatment options. Formulate an initial diagnosis and prognoses in order to recommend best course of intervention and develop comprehensive discharge plans
• To take delegated responsibility from the Band 7 clinician for managing patients/clients with particular conditions and be responsible for providing specialist assessment and treatment plans for patients with these conditions.
• Evaluate patient progress, reassess and alter treatment programmes as required
• To have the ability to undertake self-directed/lone working in a variety of locations

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential

• Degree in Physiotherapy
• HCPC registration

Desirable

• Clinical Educators Certificate
• Postgrad accredited study e.g. MSc in relevant health studies

Knowledge and Education

Essential

• Advanced clinical knowledge relevant to the current environment and evidence of evidence-based practise in relevant health setting
• Awareness of own strengths and limitations.
• Knowledge of relevant national policies and guidance and relevant assessment tools
• Experience of line managing team including setting objectives, conducting appraisals and effective delegation and coordination
• Evidence of effective working within an MDT
• Experience of service development
• Demonstrate experience of problem-solving approaches
• Demonstrates continuous professional development

Desirable

• Audit and research in a clinical area

Skills

Essential

• Demonstrates ability to motivate team performance to achieve objectives
• Ability to prioritise and work to deadlines
• Ability to communicate effectively in a variety of settings
• Accurate record keeping, report writing and IT skills including presentation skills
• Have a flexible approach to working with good time management

Desirable

• Mentorship skills

Other

Essential

• Ability to travel to various hospital locations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical and Professional Responsibilities

1. Provide a clinical pharmacy service to designated orthopaedic surgical wards and pre-op clinics and develop a specialist practice base in trauma and orthopaedics. This will include:

Undertaking medicines reconciliation on admission including the contacting of GP surgeries/specialist clinics where necessary

Review of patients medication to ensure safe and effective use, and seek resolution of any medication related issues

Prescribing of patients regular medication on admission and other appropriate drug treatments according to clinical pathways within the orthopaedic directorate.

Initiation of monitoring where deemed necessary

Review and update of care plans depending on response, results of investigations and adverse effects

Therapeutic drug monitoring for specific drugs

Educate patients about their drug therapy

2. Develop evidence-based treatment protocols in trauma and orthopaedic surgery for use within the Directorate or across the Trust where appropriate

3. Facilitate implementation of local and national guidelines where appropriate

4. To work with the Deputy Chief Pharmacist clinical services and other senior members of staff to develop pharmacy services to the orthopaedic directorate as appropriate

5. Attend clinical ward rounds, clinical and multidisciplinary meetings relevant to orthopaedic surgery as appropriate including orthopaedic surgical audit meetings

6. Undertaking and supervising audit and research projects in clinical pharmacy practice or in trauma and orthopaedic surgery as appropriate

7. To assist the Deputy Chief Pharmacist clinical services with information regarding intervention monitoring by regularly recording clinical interventions and activities

8. Representing the pharmacy department and the Trust in regional and other clinical pharmacy forums and meetings, particularly with respect to orthopaedic surgery

9. In liaison with the senior technicians for procurement/computer services, provide and interpret monthly drug-use information for the orthopaedic surgical directorate and prioritise areas for action to contain unexplained spending. Liaise with Finance, Clinical Directors and Clinical Service Managers to address any financial concerns

10. Develop evidence-based treatment protocols, guidelines and care pathways within orthopaedic surgery

11. Responsible for drug administration protocols within trauma and orthopaedic surgery directorate

12. Evaluate new drugs within orthopaedic surgery and advise formulary pharmacist and Drugs and Therapeutics Group on such matters

13. Provide highly specialist pharmaceutical information to medical, nursing staff and patients in surgery and to General Practitioners and other staff within the Trust where appropriate

14. Act as an independent prescriber in orthopaedic surgery or other clinical areas as requested by the Deputy Chief Pharmacist clinical services. This should be in line with the Trust Policy for Non-Medical Prescribing

1. Documentation of patient Medicines Reconciliation as per Trust Policy.

2. Review of ward/department expenditure as allocated.

3. Record regularly clinical interventions and activities in line with departmental policy.

1. Provide clinical training for other pharmacists, trainee pharmacists, undergraduate students and pharmacy technicians

1. Provide technical and clinical support to other pharmacists as appropriate within their area of practice

1. Responsible for the personal development of foundation pharmacists and trainee pharmacists as appropriate. Undertake individual developmental review sessions for designated foundation pharmacists.

1. Either tutor a pharmacist on the Diploma in Clinical Pharmacy or act as a designated supervisor to a trainee pharmacist, marking work, appraising and supervising work and at ward level

1. Actively participate and contribute to in-house clinical meetings

1. Training of staff from other disciplines e.g. medical, nursing staff, allied health professionals on drug issues

1. Participate in CPD/Revalidation as per department policy and national guidelines from The Royal College of Pharmacy and maintain portfolio of evidence of CPD

Audit/Research

1. To participate in clinical audit and practice research within the department.

1. Line manage designated junior pharmacist.

2. Supervise junior pharmacists, trainee pharmacists and undergraduate students.

3. Act as tutor for pharmacists undertaking a diploma in clinical pharmacy.

Other

1. Provide professional and legal clinical supervision in the dispensary as allocated.

1. Liaise with senior management to ensure agreed safe systems of work are followed that comply with current recommendations or instructions that may be issued from time to time by the Department of Health and Medicines Inspectorate

1. Participate as necessary in the provision of emergency services outside normal working hours, weekend roster and Pharmacy late-night roster

Person Specification

Qualifications

Essential

• Vocational Masters degree in Pharmacy or equivalent
• Pharmacist registered with the General Pharmaceutical Council
• Diploma in Clinical Pharmacy
• Accredited Independent Prescriber (or working towards qualification)

Desirable

• Membership of The Royal College of Pharmacy
• Accredited Tutor for LJMU

Experience

Essential

• Experience as qualified pharmacist in acute Hospital Pharmacy
• Significant experience in the provision of clinical pharmacy to surgical patients
• Good all round knowledge of Clinical Pharmacy

Desirable

• Line Management Experience
• Trainee Pharmacist designated supervisor experience
• Previous Pharmacy Teaching Experience
• Published pharmaceutical research in a peer-reviewed journal

Skills

Essential

• Ability to affect and manage change
• Excellent verbal and written communication skills
• Self-motivated and able to motivate/ inspire others
• Ability to work on own initiative and as part of a team
• Ability to teach junior pharmacists the delivery of pharmaceutical care within speciality
• Demonstrable commitment to continuing professional development/ education
• Computer literate
• Committed to patient care
• Approachable and flexible
• Supportive to other members of Pharmacy and multidisciplinary teams

Desirable

• Financial awareness regarding the management of drug budgets

Other

Essential

• Moderate physical effort required
• Some standing, walking sitting
• Use of VDU equipment
• Able to work under pressure, remains calm and objective
• Ability to rationalise complex issues
• Frequent concentration, work pattern unpredictable Concentration for reviewing prescriptions, calculations, statistics; may be interrupted by urgent requests for advice
• Complex dosage/clinical advice
• Exposure to upsetting situations, high level of resilience to deal with distressing and/or challenging situations
• Distressed patients with complex diseases. May work with distressed patients, relatives due to drug regime, drug misadventures
• Professional appearance and hygiene awareness
• Cross site travel and cover
• Weekend, late night and Bank Holiday Working
• Exposure to infectious diseases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Southport District General Hospital

Town Lane

Southport

PR8 6PN

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see Job Description and Person Specification attached.

Advertising Date: 2nd September 2026

Closing Date: 16th September 2026

Shortlisting Date: 17th September 2026

Proposed Interview date: TBC

Please note this vacancy may close early if a high number of applications is reached.

Person Specification

Qualifications

Essential

• NVQ level 3 Health and Social Care or equivalent
• Care Certificate (equivalent to level 1)
• Literacy and numeracy functional skills level 2 or equivalent

Knowledge

Essential

• Knowledge of personal care and related procedures
• Demonstrable experience of working in a patient care/health related role
• Knowledge of relevant legislation related to healthcare
• Experience of working in a team

Skills

Essential

• Ability to communicate effectively in both verbal and written formats
• Good interpersonal skills
• Able to work within a team
• Experience of supporting junior staff and learners
• Able to accept direction and guidance
• Aware of own limitations
• Flexible in working hours
• Able to prioritise own workload and manage time effectively
• Flexible, adaptable and responsive to change
• Reliable and professional
• Ability to cope in stressful and challenging situations
• Inclusive and non-judgmental
• Punctual, motivated and committed
• Effective role model demonstrating Trust values
• Basic IT skills

Other

Essential

• Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
• Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks
• Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
• Aware of the process for accessing staff health and wellbeing support
• Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
• Able to carry out direct clinical care as required on ward or department.
• Potential blood or body fluids exposure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L355DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Make appointments on the Radiology Information System following appropriate imaging services pathways and following the correct procedure to ensure accurate data entry.

Monitor the radiology PTL and ensure no patients breech the 6 week diagnostic target, ensuring cancer patients and urgent patients are appointed within 7 days.

Ensure correct procedures are followed in moving the patients from orders to waiting list to appointment with the correct urgency code.

To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Managers, Lead Radiographers and clinical support staff). Escalating any issues/breaches to the Appointments Supervisor or lead radiographer.

Responsible for booking Specialist Radiology appointments that may require a TCI. Ensure a bed is booked and all preparation has been communicated to the patient.

Meet/liaise with Consultants on a regular basis in order to manage lists effectively whilst ensuring best use of capacity. Be responsible for the updating and accuracy on electronic systems.

Order interpreters for patients attending for radiology appointments by e-mail.

Liaise with Consultant Radiologists regarding availability for lists dependent on annual leave.

Register patients on relevant Trust Information System or update details if patient already registered

Enter referrals promptly onto computerised Radiology Information System using waiting list coding.

Ensure rapid justification of referrals by relevant radiographic staff to meet urgent/two week cancers.

Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Ensure all cancelation slots are backfilled to maximise capacity.

Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding waiting list enquires. Significant conversations including outcomes are to be recorded on CRIS.

Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc.

Answer all appointment queries in accordance with departmental guidelines in a professional and courteous manner.

When the patient is in contact with the appointment office:

a. Ask the appropriate clinical questions to assess appropriate preparation and time slot

b. Discuss with the patient a mutually convenient date and time

c. Book the appointment on the Radiology Information System

d. Send an appointment letter, appropriate literature and preparation to the patient

e. Record any significant information on the CRIS system

f. Book Beds and TCI patients according to Trust policy

Arrange appointments for inpatient referrals:

a. Book appointment on the Radiology Information System

b. Liaise with the ward to arrange patient preparation and mode of transport

c. Access ADT to locate patient

d. Book porter on the Radiology Information System

General Telephone enquiries relating to patient requests to re-arrange or cancel appointments.

File referrals in date order once booking is complete.

Filing and housekeeping of all paper and electronic documentation.

Give general advice to Patients/staff in relation to appointments or re-direct to appropriate department/clinical staff.

Ensure that all diagnostic targets are met.

Deal with patients complaints over the phone on a first line basis or refer to the relevant department/member of staff. (N.B. may occasionally experience distressing situations).

Provide support and guidance to other team members in dealing with enquiries and offer non-clinical advice to patients, staff and GP surgeries. This may require tact and persuasive skills when resolving problems or difficulties when there is a need to overcome barriers to understanding.

Code all stages of booking to enable statistical information to be produced so that the service may be monitored/improved.

Awareness of Records Management, Information Governance, Caldicott, confidentiality and data protection.

Adhere to all aspects of Patient Access Policy.

Liaise with consultants, Specialist nurses, wards, secretaries and other departments in relation to radiology appointments.

The post holder will be responsible for undertaking clerical duties to support the process of the Trusts patient activity and to meet the relevant departmental targets.

Book Radiology Pre OP appointments on PAS, TCI day case radiology patients Arrange planned patient admission to Hospital liaising with the appropriate ward and admissions department.

Liaise with the Lead Radiographer and Appointment Supervisors to open and close computerised diary pages as per departmental requirements and Consultant/Sonographer/Radiographer availability.

Maintain effective track on patient referrals to ensure patient is imaged promptly.

Monitor data quality on RIS and PACS systems.

Monitor the copy to appointment session to ensure urgent patients are given appointments

Ensure appropriate follow up investigations are in place and rectify if not.

Work from initiative using own judgment, acquired knowledge and tact to deal with queries and resolve situations or referring to appropriate person.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Attend appropriate training and education sessions at the request of manager.

Under the direction of the Radiology Appointment Supervisors work with co-ordinators/leads/managers to review working practices, ways of working and find solutions to problems.

The post holder will be responsible for undertaking clerical duties to support the process of the Trusts patient activity and to meet the relevant departmental targets following departmental booking Policy and Procedures.

Arrange ambulances or transport for appointments if required.

To work in a flexible manner in accordance with the Trust Policy.

Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services.

Any other duties required by Line Manager.

The post holder will be expected to cover the duties of other clerical staff in the Radiology department during times of sickness absence or annual leave.

ADMINISTRATIVE RESPONSIBILITIES

Responsible for accurate data entry on the Radiology Information System.

To ensure the accuracy of data quality in line with departmental policies and procedures (i.e. name, date of birth, address, postcode, GP and telephone number) are all current and correct.

Ensure all documentation associated with regulations are kept and stored appropriately.

TEACHING & TRAINING RESPONSBILITIES

Responsible for staff training new starters within the Appointments Team and act as a mentor throughout the process. Providing support to the appointments clerks in their day to day tasks.

Ensure each appointments clerk has been advised of their responsibilities before being held accountable. Each member of staff must be provided with thorough training and have completed signed competencies for work that is assigned to them.

Develop oneself within the job role to enhance performance and accept responsibility for achieving own development objectives.

Ensure all staff are aware of the Data Quality Policy and are kept up to date with data quality issues to establish and maintain standards.

Liaise with departmental manager to correct errors and agree corrective procedures if required e.g. retrain staff to reduce future recurrences.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

Provide advice to the appointments staff regarding exam preparation in line with departmental protocols.

Support appointments staff to deal confidentially and competently, as appropriate, with either distressed or aggressive patients/relatives.

Ensure all appointment staff maintain high data quality standards and are aware of the Data Quality Policy.

Person Specification

Our Values

Essential

• We are Kind
• We are Open
• We are Honest

Qualifications

Essential

• NVQ3
• Educated to GCSE level

Desirable

• ECDL

Experience

Essential

• Experience in Radiology appointments
• Use of computer systems
• Awareness of government targets.
• Ability to communicate to staff/line managers and other departments.
• Experience in dealing with members of the public

Desirable

• Supervisory skills with knowledge of Trust HR policies
• Experience of Data collection, analysis and reporting

Skills

Essential

• Good organisational skills
• Ability to relate effectively and communicate clearly and professionally at all levels.
• Able to work within a team environment / operate as a team member.
• To be self-motivated.
• To show initiative.
• To be organised with a logical approach to work.
• To have standard keyboard skills.
• Can work well under pressure and remain calm in difficult situations
• Knowledge of PAS and RIS
• Good communication skills
• Flexible team worker

Desirable

• Knowledge of e mail systems
• Knowledge of medical terminology
• Pleasant telephone manner

Other

Essential

• Comply with departmental Policies and Procedures
• Be self-motivated and show initiative
• Professional manner
• Ability to produce high quality work and work to tight deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

United Kingdom

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)