Job summary

NNUH are pleased to be recruiting for Bank Senior Medical Secretaries, to join our Temporary Workforce Register to work in placements across the Trust.

We are looking for an experienced, organised and motivated Senior Medical Secretary to join our busy teams on a bank basis.

The successful candidate will provide a high-quality, efficient and professional administrative and secretarial service to our departments, supporting consultants, clinical teams and patients across a busy and varied service.

This is an excellent opportunity for someone with strong NHS medical secretarial experience who enjoys working in a fast-paced environment and takes pride in delivering a high standard of service.

(Please note availability for roles varies depending on demand and no role is guaranteed)

See Payrates

Main duties of the job

Working as a bank Senior Medical Secretary provides an opportunity to work alongside an experienced and supportive multidisciplinary team while contributing directly to the delivery of high-quality patient care.

You will play an important role behind the scenes, helping the clinical team to provide an efficient, responsive and patient-focused service.

If you are an experienced medical secretary looking for a flexible bank opportunity and would like to become part of our NNUH team, we would be delighted to hear from you.

To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

About us

Temporary Staffing is an ideal way of beginning a career in the Trust, offering flexible working hours and the opportunity to gain experience in a variety of different departments/wards. We offer weekly pay in arrears, paid holiday entitlement and entry into the NHS pension scheme. In addition, we are able to provide training to enable you to work across the Trust.

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are pleased to be able to offer a number of NHS staff benefits/discounts, including:

• Flexible working pattern to suit individual lifestyles
• Weekly Pay
• Dedicated Booking desk support
• Easy access to online book shifts via Employee Online (EOL)
• Free Park and Ride during weekdays
• Discounted bus passes (First bus / Semmence / Konnect)

Job summary

Applications are invited from enthusiastic and forward-thinking Chemical Pathologist to join our team of 0.2 WTE Chemical Pathologist, two Consultant Clinical Scientists, six Principal, three Senior and two STP trainee Clinical Scientists. This is a replacement post and the successful candidate must work well as a team and be keen to drive improvements to the clinical service.

North Midlands and Cheshire Pathology Services (NMCPS) formed in 2020 as collaboration between The University Hospital of North Midlands (UHNM), Mid Cheshire and East Cheshire NHS Trusts (MCHT). UHNM are the host provider of the network.All laboratories are UKAS accredited and provide a comprehensive range of biochemistry tests including protein electrophoresis, mass spectrometry and molecular genetics.

Main duties of the job

The successful applicant will be based at one site, which is flexible and can be agreed on appointment, with some cross site working required. Flexible working, including home working, is supported.

Lipid clinics are provided at MCHT and UHNM physically and virtually by the current post holders. The department is currently exploring opportunities to develop a robust, efficient and forward-thinking service through partnership working across the wider network. There are opportunities to link with teams in nutrition, Diabetes, Endocrinology, and with GP services across multiple ICBs and a future vision to develop Chemical Pathologist training opportunities.

Research, teaching and training are strong attributes of our department, we are involved in leading and supporting a number of clinical trials; some members of the team have dedicated PAs in the R&D department. You will be encouraged to support educational activities within the department, the Trust and more widely in the local Universities. Members of our team are honorary lecturers at Manchester and Keele Universities. A training budget will be provided in addition to a number of learning opportunities in place locally. The department supports HSST, STP and FY1 trainees and is keen to explore supporting more medical trainees with the support of the post holder.

The start date could be postponed for a good candidate awaiting completion of CCT.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Details

Date posted

24 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year PA pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

205

Job locations

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further details regarding this post.

Job description Job responsibilities Please see attached Job Description and Person Specification for further details regarding this post.

Person Specification

Qualifications

Essential

• MBBS, MBChB or equivalent medical qualification.
• FRCPath or equivalent qualification in Clinical Biochemistry.
• Full registration (with a licence to practice) with the General Medical Council (GMC).
• Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) for Chemical Pathology (the proposed CCT date must be within 6 months of the interview) - Certificate of Eligibility for Specialist Registration Portfolio Pathway (formerly CESR) for Chemical Pathology.

Desirable

• Higher Medical Degree PhD/MD
• Recognised teaching skills course / medical education qualification.

Experience & Training

Essential

• Evidence of thorough and broad training and experience in biochemistry
• Significant experience in the organisation and delivery of a clinical biochemistry service
• Experience of delivering training programmes & presentations to various levels of staff.
• Ability to apply research outcomes to clinical problems.
• An awareness of current speciality specific developments, initiatives and issues.
• Knowledge of the principles involved in research.
• Evidence of audit and the implementation of change following the audit
• Experience of working across boundaries to develop networks with key stakeholders
• Ability to prioritise workload in response to service need
• Ability to work autonomously and be accountable for own actions
• Ability to motivate and support others to achieve goals
• Able to utilise initiative to solve problems and develop the service
• Ability to work as part of the wider team
• Experience of delivering training programmes & presentations to various levels of staff.
• Good influencing and networking skills
• Excellent written and communication skills
• Ability to maintain confidentiality and deal with situations in a sensitive manner
• Ability to follow complex instructions and make the complex simple
• Ability to contribute directly to the production of strategy and policy documentation
• Ability to develop medium- and long-term plans to meet service need and ensure sustainability
• Ability to apply evaluative and reflective techniques to personal practice, events and activities
• Ability to understand, interpret and critically analyse data and information
• Experience of delivering a quality improvement project

Desirable

• Experience obesity clinics.
• Publications in relevant peer-reviewed journals in the last five years.
• Experience in the provision of diagnosis and management of patients with lipid disorders
• Experience in provision of metabolic medicine clinics
• Evidence of audit and the implementation of change following the audit
• Evidence of having undertaken original research.
• Evidence of specialist interest in other clinical areas
• Experience of working across boundaries to develop networks with key stakeholders
• Evidence of specialist interest in other clinical areas

Personal Qualities

Essential

• Positive mindset in respect of supporting organisational change; learning, and continuous improvement.
• Effective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation
• Takes responsibility and is accountable for delivering to their agree objectives
• Consistently professional, collaborative and compassionate in their approach.
• Works with patients and people at the fore - operates to a customer service ethos
• Acts to support and enable effective teamwork
• Delivers work of consistent and predictable high quality
• There is a frequent requirement for prolonged concentration
• Emotional effort; the post holder will at times be exposed to distressing and emotional circumstances
• Ability to travel to and work across multiple sites
• Demonstrates the leadership behaviours for improvements oWillingness oHumility oCuriosity oSelf-Discipline oPerseverance

Person Specification Qualifications Essential MBBS, MBChB or equivalent medical qualification. FRCPath or equivalent qualification in Clinical Biochemistry. Full registration (with a licence to practice) with the General Medical Council (GMC). Entry on the General Medical Council (GMC) Specialist Register via one of the following: Certificate of Completion of Training (CCT) for Chemical Pathology (the proposed CCT date must be within 6 months of the interview) - Certificate of Eligibility for Specialist Registration Portfolio Pathway (formerly CESR) for Chemical Pathology. Desirable Higher Medical Degree PhD/MD Recognised teaching skills course / medical education qualification. Experience & Training Essential Evidence of thorough and broad training and experience in biochemistry Significant experience in the organisation and delivery of a clinical biochemistry service Experience of delivering training programmes & presentations to various levels of staff. Ability to apply research outcomes to clinical problems. An awareness of current speciality specific developments, initiatives and issues. Knowledge of the principles involved in research. Evidence of audit and the implementation of change following the audit Experience of working across boundaries to develop networks with key stakeholders Ability to prioritise workload in response to service need Ability to work autonomously and be accountable for own actions Ability to motivate and support others to achieve goals Able to utilise initiative to solve problems and develop the service Ability to work as part of the wider team Experience of delivering training programmes & presentations to various levels of staff. Good influencing and networking skills Excellent written and communication skills Ability to maintain confidentiality and deal with situations in a sensitive manner Ability to follow complex instructions and make the complex simple Ability to contribute directly to the production of strategy and policy documentation Ability to develop medium- and long-term plans to meet service need and ensure sustainability Ability to apply evaluative and reflective techniques to personal practice, events and activities Ability to understand, interpret and critically analyse data and information Experience of delivering a quality improvement project Desirable Experience obesity clinics. Publications in relevant peer-reviewed journals in the last five years. Experience in the provision of diagnosis and management of patients with lipid disorders Experience in provision of metabolic medicine clinics Evidence of audit and the implementation of change following the audit Evidence of having undertaken original research. Evidence of specialist interest in other clinical areas Experience of working across boundaries to develop networks with key stakeholders Evidence of specialist interest in other clinical areas Personal Qualities Essential Positive mindset in respect of supporting organisational change; learning, and continuous improvement. Effective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation Takes responsibility and is accountable for delivering to their agree objectives Consistently professional, collaborative and compassionate in their approach. Works with patients and people at the fore - operates to a customer service ethos Acts to support and enable effective teamwork Delivers work of consistent and predictable high quality There is a frequent requirement for prolonged concentration Emotional effort; the post holder will at times be exposed to distressing and emotional circumstances Ability to travel to and work across multiple sites Demonstrates the leadership behaviours for improvements oWillingness oHumility oCuriosity oSelf-Discipline oPerseverance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke Hospital

Newcastle Road

Stoke on Trent

ST4 6QG

United Kingdom

Employer's website

https://www.uhnm.nhs.uk (Opens in a new tab)

Job summary

Lambeth Secondary Care Psychological Therapies (SCPT) is looking to recruit a band 6 MBT trainee practitioner or a band 7 MBT practitioner, dependent on MBT accreditation. Please indicate which band you would like to be considered for.

SCPT is an innovative service offering a stepped care pathway. We offer MBT, DBT, psychodynamic therapy, CAT, and trauma focussed therapy. The Mentalization Based Treatment (MBT) programme is part of Lambeth's pathway for complex emotional and relational needs. Support for MBT in the wider organisation is excellent with Trust wide special interest groups and strong links to the Anna Freud Centre.

In addition to this post being open for qualified MBT practitioners at band 7, a suitable candidate might be an experienced community mental health clinician wishing to move into a psychological therapy post. Equally, this post might be suitable for a psychologist or psychotherapist who wishes to enhance their psychological training / experience, specifically in the field of MBT. If you are applying without MBT accreditation, the post will subject to a fixed term 2-year contract at band 6 (trainee MBT practitioner). The expectation will be that the band 6 post holder engages in Anna Freud Centre training and supervised clinical work to reach MBT practitioner status. Once practitioner status has been awarded, the post holder's fixed term 2 -year band 6 contract can be changed to a permanent band 7 role (MBT practitioner).

Main duties of the job

• To deliver as part of a team a specialist Mentalization Based Treatment (MBT) service to individuals and groups of people with personality disorder / complex emotional and relational difficulties. This includes specialist assessment, treatment, planning, implementation, and monitoring of outcomes.
• To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment.
• To provide clinical supervision and consultation as appropriate.
• To promote service evaluation, audit, and research.
• To work as an autonomous professional within registration body guidelines and codes of conduct and guided by the policies and procedures of the service, taking responsibility for own work including treatment and discharge decisions with support of clinical supervisor.
• To be active in the provision of staff support within area, including but not limited to Critical Incident Staff Support and Reflect-Support-Resolve. To participate, as a recipient, in staff support work.

About us

This post will be based mainly in central London at 151 Blackfriars Rd close to Southwark Underground station. There may be some limited pieces of work based at other Lambeth sites.

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.

Benefits:

We are committed to ensuring our staff get the most out of their benefits package, feel valued and understand the importance of a healthy work life balance.

Some of our benefits include:

• Generous pay, pensions and leavepackages dependent on the role and length of service.
• Work life balance,flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
• Career developmentwith plenty CPD opportunities such as mentoring, coaching, collective leadership and other talent programmes.
• Accommodation,our staff benefit fromkeyworker housing at selected sites.
• NHS discountsvia theHealth Service Discounts website.

Other benefits include:

• Counselling services
• Wellbeing events
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Childcare vouchers
• Staff restaurants

Job summary

At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

We are currently recruiting two Senior Therapy Support Workers to work within our Therapies Team at Birmingham Hospice. We are looking for enthusiastic individuals who are team players, dynamic and passionate about palliative care to join our therapy team and the wider hospice team. This post requires the candidate to work across our Inpatient Unit, Living Well Centre service and in the community to support both our Physiotherapists and Occupational Therapists.

You will be working within a multi-disciplinary team offering specialist palliative care to our patients. To excel in this role, you will need to deliver therapy interventions with support from the therapy team with a focus on working towards patient centred goals to enable our patients to achieve what matters most to them. Excellent communication skills and a flexible attitude to meeting patients needs are needed to fulfil this role.

Main duties of the job

• You will have experience of working as a Therapy Support Worker with patients in a relevant setting and ideally within palliative or hospice environment.
• You will be patient focused and passionate about holistic care for the palliative patient.
• You will have experience in this field or transferrable skills that can be utilised for this specialist role.
• Preferably have attained advanced communication (certificate) and excellent interpersonal skills and can work flexibly as part of a multidisciplinary team.
• A drivers licence, business insurance and access to a car for work purposes is essential to this role.

You must be able to travel across Birmingham, sometimes at short notice and therefore you will need to be a car owner/driver with access to your own vehicle and hold a current full UK driving licence or have access to a driver.

To view the full job description and to view the accompanying video for this role please visit our website: www.birminghamhospice.org.uk

Previous applicants need not reapply.

About us

Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses.

We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life.

During a recent CQC inspection our sites have been rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led.

Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do.

Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team. Were offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development.

Job summary

An opportunity has arisen for appointment to the role of Training Programme Director in Orthodontics within the North West. The successful applicant will support the Associate Dental Dean for Specialty Training in Strategic Development.

The post holder will lead on the development of the Departments Recruitment and Retention Strategy and contribute to supporting the Operational Programme.

Main duties of the job

Key responsibilities include:

• To support the ADD in managing trainee underperformance with the support of the Lead Associate Dean for performance and conduct, in line with the NHSE North West Office TRES framework.
• To support the development and provision of training opportunities in primary care in the NW.
• To attend the Speciality Exec and support the ADD in facilitating appropriate engagement from Training Programme Directors and other stakeholders.
• To attend and participate in other NHSE meetings as required. This will include the sharing of best practice from within the Dept, to facilitate the effective use of resources and support a collaborative approach to improving the delivery of education and training across the region.
• To provide expert advice on Speciality specific matters to the Scheme.
• To support the Associate Dental Dean for Speciality Training to ensure appropriate systems for Assessment, Rotational Management, Trainee Supervision & Support and other functions within the dept.
• To promote or lead work programmes as requested by the ADD.
• To promote shared learning opportunities increasing effective inter-professional working across the Dept.
• To contribute to Workforce Planning for the region.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

We cannot offer visa sponsorship for any vacancies.

Job summary

Here at the Lambeth Mental Health Liaison Service, we are excited to advertise a permanent full time senior mental health liaison nurse position within our team.

The primary function of this role is to work as a highly experienced mental health practitioner, carrying out front of house specialist assessments (i.e. the front door triage model) within the Emergency Department (ED) as part of the Mental Health Liaison Team (MHLT).

The psychiatric nurse in charge (Psych NIC) is responsible for ensuring all those who present to the ED with an acute mental health need, receive timely and appropriate care, in the right place, at the right time, by the right person.

The PNIC will be expected to actively identify and triage those presenting to the ED with an urgent or emergent need for mental health care, psychological support and/ or those with substance misuse problems. Working alongside the ED team they try to ensure appropriate medical clearance wherever appropriate. However, this does not explicitly mean that all face-to-face contact is completed by the PNIC; instead acting as a shift coordinator to ensure that all patients are prioritised in terms of need and allocated to the team appropriate to that need of the patient and the skill mix on shift.

Main duties of the job

The Psych NIC will:

• be based on the emergency floor for much of the shift providing direct formal and informal support to the ED teams and visiting agencies.

• Offering face to face support directing referrals from the emergency floor to the most appropriate assessment pathway i.e. via the front door triage model, direct to the PLN's for full assessment or determining if further medical assessments need to be completed inline with our parallel assessment protocol.
• Work alongside the enhanced care team (ECT) in making decisions about enhanced observations for mental health patients.
• Act as part of the ED response team for patients detained on S136 or police referrals, and work to ensure timely throughput in department in line with the GSTT CODE10 protocol.
• Work alongside ED triage teams to evaluate fitness for assessment, and support visible parallel working. (see parallel working protocol)
• Through use of the front door triage model and from being visible and approachable able assist referrers in signposting to other services - including UCC, GP, IAPT etc.

• Assist the PLN assessment team working as the Psychiatric Nurse in Charge.
• Take a lead role within the liaison service, providing support and guidance within the service but also within their specialist lead area. i.e. safeguarding etc.
• provide clinical supervision with the band 6 (assessing) psychiatric liaison nursing team.

About us

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol.

We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field.

The core philosophy of the Core24 Mental Health Liaison team is:

"We take a professional, honest, caring and open-minded approach. We encourage and support choice. We are prompt and will take time to listen, work collaboratively with you and stick to our word. We respect differences"

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£58,133 to £65,261 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-8240243-SG

Job locations

St Thomas' Hospital

Westminster Bridge Road

London

SE1 7EH

United Kingdom

Job description

Job responsibilities

To provide a senior single point of access for staff to make/ discuss referrals to the MHLT from the ED, ensuring they are allocated for further assessment in a timely manner.

To provide specialist, face-to-face screening at the point of referral, to all those who self-present to the ED with an acute mental health need.

Provide initial response to all police and ambulance arrivals in the department, for patients with a mental health need, and lead on co-ordinating the patients journey through the ED.

Complete a brief risk and mental state examination from the completed screening, making autonomous decisions around discharge and/ or onward referral and signposting to primary care/ mental health services/ third-sector organisations if appropriate; providing brief psychoeducation and intervention where appropriate.

Acting as a senior clinician within both the ED and the MHLT; providing advice, clinical support, clinical supervision and senior review where necessary.

Promoting and devising risk management and admission plans, for those who may be transferred from the ED to a ward within the hospital.

Maintaining oversight of demand and acuity across the entire emergency floor, managing patient-flow effectively and proactively.

To provide senior clinical support in managing incidents of challenging behaviour in the ED, related to mental health/ illness

To liaise effectively with services and service providers both inside and outside of the organisation (including CMHTs, Police, Ambulance, Social Services, GPs and acute trust staff).

Participate in teaching and training of ED and other staff within GSTT, in line with the trusts Mental Health Strategy.

Job description Job responsibilities To provide a senior single point of access for staff to make/ discuss referrals to the MHLT from the ED, ensuring they are allocated for further assessment in a timely manner. To provide specialist, face-to-face screening at the point of referral, to all those who self-present to the ED with an acute mental health need. Provide initial response to all police and ambulance arrivals in the department, for patients with a mental health need, and lead on co-ordinating the patients journey through the ED. Complete a brief risk and mental state examination from the completed screening, making autonomous decisions around discharge and/ or onward referral and signposting to primary care/ mental health services/ third-sector organisations if appropriate; providing brief psychoeducation and intervention where appropriate. Acting as a senior clinician within both the ED and the MHLT; providing advice, clinical support, clinical supervision and senior review where necessary. Promoting and devising risk management and admission plans, for those who may be transferred from the ED to a ward within the hospital. Maintaining oversight of demand and acuity across the entire emergency floor, managing patient-flow effectively and proactively. To provide senior clinical support in managing incidents of challenging behaviour in the ED, related to mental health/ illness To liaise effectively with services and service providers both inside and outside of the organisation (including CMHTs, Police, Ambulance, Social Services, GPs and acute trust staff). Participate in teaching and training of ED and other staff within GSTT, in line with the trusts Mental Health Strategy.

Person Specification

Qualification

Essential

• Registered Mental Health Nurse
• Evidence of continued professional development
• Educated to post-graduate/ master's level

Desirable

• Registered General Adult/ LD Nurse/ formal training or education in physical health
• Evidence of other advanced education related to Liaison Psychiatry

Experience

Essential

• Significant post-qualification experience in mental health services, both inpatient and community
• Experience working within crisis mental health care; of assessing and managing crisis within acute mental illness
• Experience of making autonomous decisions regarding discharge, sign-posting and admission of service users following a comprehensive assessment and evaluation of risk
• Experience of working with service users with harmful use of illicit substances and alcohol

Desirable

• Experience of assessing and risk-managing violent self-harm
• Experience of service development, Quality Improvement and leading change.
• Experience of managing or leading a team/ colleagues
• Experience at working at band 6 level or above within liaison psychiatry, or band 7 level in a crisis mental health service
• Experience of teaching or delivering training

Knowledge

Essential

• A sound knowledge of risk assessment and risk management in mental health and acute care settings
• Knowledge of restrictive practice and restrictive interventions; the ability to reduce restrictive practice in clinical settings

Desirable

• Knowledge of brief psychological interventions and their use in an ED setting; ability to deliver brief psychological interventions for the management of acute psychiatric distress
• Knowledge of relevant policies, research and codes of practice related to ED; an awareness of national targets, frameworks and pressures related to ED
• Knowledge of Core 24 service models and RCPsych guidance on liaison psychiatry services.

Skills

Essential

• Ability to assess, plan, implement and evaluate care to meet the needs of service users, appropriate to the setting of the Emergency Department

Person Specification Qualification Essential Registered Mental Health Nurse Evidence of continued professional development Educated to post-graduate/ master's level Desirable Registered General Adult/ LD Nurse/ formal training or education in physical health Evidence of other advanced education related to Liaison Psychiatry Experience Essential Significant post-qualification experience in mental health services, both inpatient and community Experience working within crisis mental health care; of assessing and managing crisis within acute mental illness Experience of making autonomous decisions regarding discharge, sign-posting and admission of service users following a comprehensive assessment and evaluation of risk Experience of working with service users with harmful use of illicit substances and alcohol Desirable Experience of assessing and risk-managing violent self-harm Experience of service development, Quality Improvement and leading change. Experience of managing or leading a team/ colleagues Experience at working at band 6 level or above within liaison psychiatry, or band 7 level in a crisis mental health service Experience of teaching or delivering training Knowledge Essential A sound knowledge of risk assessment and risk management in mental health and acute care settings Knowledge of restrictive practice and restrictive interventions; the ability to reduce restrictive practice in clinical settings Desirable Knowledge of brief psychological interventions and their use in an ED setting; ability to deliver brief psychological interventions for the management of acute psychiatric distress Knowledge of relevant policies, research and codes of practice related to ED; an awareness of national targets, frameworks and pressures related to ED Knowledge of Core 24 service models and RCPsych guidance on liaison psychiatry services. Skills Essential Ability to assess, plan, implement and evaluate care to meet the needs of service users, appropriate to the setting of the Emergency Department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

St Thomas' Hospital

Westminster Bridge Road

London

SE1 7EH

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

St Thomas' Hospital

Westminster Bridge Road

London

SE1 7EH

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

As a Senior Carer at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.

Main duties of the job

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. Youll be a real influence on the rest of the care team. And, whether youre showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness above anything else.

About us

At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job summary

*Previous applicants need not apply*

This is to recruit to a Fixed Term Contract Administration Assistant to 31st March 2027 based in Thurrock. The role is Tuesday and Friday 9 am to 5 pm. The successful candidate will cover our reception areas as and when required. Our receptions are based within Thurrock, Basildon, Brentwood and Billericay. The successful candidate will be involved in clinical meetings, taking/transcribing minutes and updating our patient data systems.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience,must be flexible and have attention to detail. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we provide administrative support for, these can sometimes be distressing.

We will offer you support, supervision, training and the opportunity for personal development.

Main duties of the job

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role will involve travelling to the various sites we manage to provide admin support to our services and receptions.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. Successful candidates will be expected to work in the organisation providing services in a professional, efficient, friendly and polite manner.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job summary

MyTime Croydon is a Day Service for Adults who have a learning disability with epilepsy, sensory impairment, complex physical and/or social needs. We are looking to recruit a highly motivated, enthusiastic support worker who can work flexibly within our day service provision.

Ideally, candidates will have experience of supporting and caring for people with a learning disability. You will also need to have a general understanding on information technology as part of your role will involve the use of computers to access, input data as well as completing various training requirements.

People using our service find our service homely, welcoming, and stimulating. Our staffing team are dedicated to ensuring that all people's needs are cared for with compassion and respect. People who access our day service benefit from meaningful and enjoyable activities, as well as socialising with their peers.

The post presents an ideal opportunity for a caring person to work as part of our team, improving the quality of life for the people we support.

The successful candidate will be expected to work Monday - Friday, 37.5 hours per week, between the hours of 8am and 5pm.

We look forward to your application.

Main duties of the job

• To communicate effectively and appropriately with people who use the service, colleagues and other professionals maintaining professional relationships between all people.
• To attend to care needs identified within the care plan ensuring respect, privacy, and dignity always.
• Involve people in the development of their own care and support.
• To always maintain the safety of people, alerting senior staff to any identified risks whether perceived or actual.
• To work with individuals in a respectful and person-centered way.
• To have a sound awareness of Safeguarding issues being clear about their respective roles and responsibilities to report, respond to and share information in relation to Safeguarding Adults, Safeguarding Children, Domestic Abuse and Public Protection.
• To contribute positively to the effectiveness and efficiency of the teams in which he/she works.
• To undertake any other duties at the request of the line manager which are commensurate with the role, including project work, internal job rotation and absence cover.
• To contribute to a health and safety working environment by adhering to health and safety regulations and Trust policies, contributing to the prevention and control of health care associated infection by adhering to Trust policies and guidelines.
• To actively be involved in Personal development Planning process via Supervision and Appraisal.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Regrettably, due to UK Home Office requirements we cannot offer sponsorship for this role. Applicants must have the right to work in the UK

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£30,142 a year Incl. 15% Fringe HCAS, pa, pro rata.

Contract

Permanent

Working pattern

Full-time

Reference number

325-8290194-PLD

Job locations

MyTime Croydon

17 Dunheved Road South,

Thornton Heath, Croydon,

CR7 6AD

United Kingdom

Job description

Job responsibilities

Please see the attached job description for further details and information regarding the job role at MyTime Croydon

Job description Job responsibilities Please see the attached job description for further details and information regarding the job role at MyTime Croydon

Person Specification

Qualifications

Essential

• To have achieved or willing to undertake CARE Certificate once in post

Desirable

• To have achieved a Level 2 or 3 NVQ in Health & Social Care
• To have a full driving licence suitable for the UK with NO penalty points

Experience and Skills

Essential

• To support and assist individuals to pursue a range of leisure and social activities
• A positive attitude towards people with learning disabilities / complex needs.
• Has a passion for supporting people to help deliver high quality care.

Person Specification Qualifications Essential To have achieved or willing to undertake CARE Certificate once in post Desirable To have achieved a Level 2 or 3 NVQ in Health & Social Care To have a full driving licence suitable for the UK with NO penalty points Experience and Skills Essential To support and assist individuals to pursue a range of leisure and social activities A positive attitude towards people with learning disabilities / complex needs. Has a passion for supporting people to help deliver high quality care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

MyTime Croydon

17 Dunheved Road South,

Thornton Heath, Croydon,

CR7 6AD

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

MyTime Croydon

17 Dunheved Road South,

Thornton Heath, Croydon,

CR7 6AD

United Kingdom

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Job summary

Part-time 15 hours per week (3 shifts - Rota provided 5 weeks in advance)

The purpose of the role is to:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone;

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way;

Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team;

Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Main duties of the job

Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening & locking up of practice premises and maintaining security in accordance with Practice protocols;

Maintaining and monitoring the practice appointment system;

Processing personal and telephone requests for appointments, visits and telephone consultations; ensuring callers are directed to the appropriate healthcare professional;

Completing appointment requests with patient information into our GP Triage System

Processing, scanning and distributing incoming and outgoing mail;

Taking messages and passing on information;

Filing and retrieving paperwork;

Processing repeat prescriptions in accordance with practice guidelines;

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;

Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;

Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning.

Ordering and monitoring of forms, sample bags and other supplies.

Dealing with clinical waste/sharps boxes;Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

About us

Millbarn Medical Centre is a busy NHS GP practice, situated on the outskirts of Beaconsfield.

We offer Community and Private clinics on site, in addition to daily general practice work.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5209-26-0003

Job locations

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Job description

Job responsibilities

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols;

Maintaining and monitoring the practice appointments system;

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional;

Completing appointment requests with patient information into our GP Triaging System

Processing, scanning and distributing incoming (and outgoing) mail;

Taking messages and passing on information;

Filing and retrieving paperwork;

Processing repeat prescriptions in accordance with practice guidelines;

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;

Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;

Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning;

Ordering, re-ordering and monitoring of forms, sample bags and other supplies;

Dealing with clinical waste/sharps boxes;

Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

Assisting to maintain practices procedures.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential;

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines;

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;

Making effective use of training to update knowledge and skills;

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;

Actively reporting of health and safety hazards and infection hazards immediately when recognised;

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role;

Undertaking periodic infection control training (minimum annually);

Reporting potential risks identified.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk;

Assess own performance and take accountability for own actions, either directly or under supervision;

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;

Work effectively with individuals in other agencies to meet patients needs;

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members;

Communicate effectively with patients and carers;

Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance;

Discuss with other members of the team how the policies, standards and guidelines will affect own work;

Participate in audit where appropriate.

Job description Job responsibilities Duties and responsibilities:The duties and responsibilities to be undertaken by members of the practice reception team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols;Maintaining and monitoring the practice appointments system;Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional;Completing appointment requests with patient information into our GP Triaging SystemProcessing, scanning and distributing incoming (and outgoing) mail;Taking messages and passing on information;Filing and retrieving paperwork;Processing repeat prescriptions in accordance with practice guidelines;Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures;Use a wide range of computer systems including, Emis Web, Klinik, Docman, and AccuRx.Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers;Providing clerical assistance to practice staff as required including word/data processing, filing, photocopying and scanning;Ordering, re-ordering and monitoring of forms, sample bags and other supplies;Dealing with clinical waste/sharps boxes;Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.Assisting to maintain practices procedures.Confidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately;In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential;Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:Using personal security systems within the workplace according to practice guidelines;Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;Making effective use of training to update knowledge and skills;Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards;Actively reporting of health and safety hazards and infection hazards immediately when recognised;Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role;Undertaking periodic infection control training (minimum annually);Reporting potential risks identified.Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation;Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development;Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and risk;Assess own performance and take accountability for own actions, either directly or under supervision;Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance;Work effectively with individuals in other agencies to meet patients needs;Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to:Communicate effectively with other team members;Communicate effectively with patients and carers;Recognize peoples needs for alternative methods of communication and respond accordingly.Contribution to the implementation of services:The post-holder will:Apply practice policies, standards and guidance;Discuss with other members of the team how the policies, standards and guidelines will affect own work; Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Good understanding of language and communication.
• Computer literate.

Desirable

• Understanding of NHS organisations.
• Previous experience of clinical computer systems.

Person Specification Qualifications Essential Good understanding of language and communication. Computer literate. Desirable Understanding of NHS organisations. Previous experience of clinical computer systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millbarn Medical Centre

Address

Millbarn Medical Centre

Beaconsfield Medical Centre

Walkwood Rise

Beaconsfield

Buckinghamshire

HP9 1TX

United Kingdom

Employer's website

https://millbarnmedicalcentre.co.uk/ (Opens in a new tab)

Job summary

The NHS Transforming People Services (TPS) programme sits at the heart of delivering the NHS 10 Year Health Plan -- creating a workforce that is empowered, flexible and digitally enabled to meet the evolving needs of patients and communities. The ambition contained within the 10 Year Health Plan is to deliver a Digital 1st Strategy which willenable staff to access People services anytime and anyplace, to book annual leave, or onboard to a new organisation digitally, with virtual assistants to improve both staff and manager experience. This ambition will be delivered through the Transforming people Services Programme.

Being part of this programme is more than a transformation role; it is an opportunity to redefine how people services are delivered across the NHS and directly influence the experience of one of the largest workforces in the world.

As a Senior People Services Transformation Lead for Medical Staffing, you will join one of the NHS's most ambitious and high-profile transformation programmes, working at the centre of a nationally significant agenda to modernise people services for the future. You will help design and deliver innovative, user-centric and digitally enabled medical staffing services that improve staff experience, enable people professionals to focus on matters to the business whilst achieving increased operational efficiency and productivity, support better outcomes for staff, patients and communities across the country.

Main duties of the job

You will play a key role in bringing together operational expertise, policy, service design and digital capability to redesign how people services are experienced and delivered across the NHS.

We are looking for ambitious, collaborative and delivery-focused service design experts who thrive in complexity and are passionate about improving public services. The ideal candidate will bring:

• Leadership leading complex transformation, service improvement or workforce redesign programmes within large or complex organisations
• Strong understanding of HR, workforce or people services, with experience designing user-centred and digitally enabled service models
• Experience of bringing together experts and customers to develop a service or functio

Working within the Service Design Team, you will collaborate with specialists and customers from across the NHS to shape future operating models and redesign how people services work at scale. This is a rare opportunity to influence strategic decisions, lead meaningful change and see the direct impact of your work across the health system.

Most importantly, you will be part of a team delivering change that improves the experience of the NHS workforce and supporting better outcomes for patients and communities nationwide.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Job summary

We are looking for a commercially driven Business Development and Partnerships Manager to support OneMedical Group's ambitious growth plans. This is a high-impact business development and strategic growth role, focused on identifying and securing new opportunities, developing high-value partnerships and building strong relationships with NHS commissioners, healthcare partners and key stakeholders.

Main duties of the job

As Business Development and Partnerships Manager, you will play a key role in driving OneMedical Group's growth by identifying, developing and securing new commercial opportunities across NHS care delivery and healthcare estate solutions.

You will develop and deliver regional business development strategies, build strong relationships with commissioners, healthcare partners and key stakeholders, and generate high-value opportunities and pipelines.

You will lead complex opportunities through qualification, bid development, negotiation and contract award, working collaboratively with Bid, Finance, Clinical and Property teams. The role will also involve representing and promoting OneMedical Group, developing long-term strategic partnerships, maintaining accurate CRM and pipeline information, and using market intelligence to support sustainable and profitable growth.

About us

Why OneMedical Group?

For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens bringing everything together under one roof. We are proud to be the only organisation in the UK to do this.

We believe the best businesses are built by people who genuinely love what they do and celebrate each other's success. At OneMedical Group, our culture is defined by a rare combination of national ambition and genuine family heart. Founded by a father and daughter who believed healthcare could be delivered with greater empathy and agility, we've built a workplace rooted in trust, empowerment, and open doors. Our founders remain actively involved, ensuring every team member has a voice, direct access to leadership, and the autonomy to make a real impact.

We work hard, support one another, and balance commercial drive with deep human compassion. Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and well-being of the communities we serve.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£50,000 to £60,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

REQ000038

Job locations

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Job description

Job responsibilities

In the UK health sector, most providers are only offering half the solution. Some deliver primary and urgent NHS care. Others build healthcare properties. OneMedical Group (OMG) is the only organisation in the UK that does both under one roof. For over 20 years, we've been innovating UK healthcare.

As a family business, our founders remain at the heart of our day-to-day work, instilling an agile, human-first culture built on speed, trust, and adaptability. Because we design, build, and manage healthcare spaces and deliver high-quality frontline NHS care, we bring a level of value to NHS commissioners and healthcare partners that no one else can match.

We are on an ambitious growth journey and we're looking for a commercially driven Business Development & Partnerships Manager to open doors, shape high-value partnerships, and drive our expansion. This is a high-impact business development and strategic growth position.

We're looking for a genuine new business winner who creates opportunities rather than waits for them. You'll become one of the key faces of OneMedical Group, opening doors and building multi-million-pound commercial partnerships across the UK.

As a key growth engine for the business, you will:

• Drive Regional Strategy: Build and execute an ambitious business development strategy to target commissioners, healthcare partners, and strategic stakeholders.
• Prospect & Convert: Prospect, network, and generate high-value pipelines from scratch across NHS care delivery and healthcare estate solutions.
• Lead Complex Deals: Lead opportunities through qualification, bid development, negotiation, and contract award alongside our Bid, Finance, Clinical, and Property teams.
• Champion the Brand: Position OMG as the UK's most innovative, trusted partner for integrated healthcare and estates solutions.
• Manage Pipeline & Intelligence: Maintain accurate CRM tracking and market intelligence to ensure sustainable, profitable growth.

What you will bring:

• A demonstrable track record of winning new business and converting cold leads into commercial wins.
• Proven capability in securing significant, high-value contracts (ideally 6/7 figures) within healthcare, public sector, or complex B2B markets.
• The resilience and commercial grit required to build pipelines from scratch and navigate long deal cycles.
• Top-tier negotiation skills with the confidence to build trusted, long-term relationships with senior decision-makers and commissioners.
• A full UK driving licence and willingness to travel regularly within your network.

What We Offer

• Base Salary: £50,000 - £60,000 (Dependent on experience)
• Bonus: Performance-related bonus scheme aligned to commercial growth and objectives
• Flexibility: Hybrid working model where suitable
• Care & Well-being: 24/7 Remote GP access for you and your immediate family, plus EAP support via Health Assured
• Annual Leave: 25 days annual leave + Bank Holidays (increasing with service), plus an additional day off for your work anniversary
• Perks: NHS employee discounts, Cycle to Work, Eye Care, Refer-a-Friend schemes, and Company Pension

When you join OneMedical Group, you will become part of an organisation that is committed to helping you grow, make a meaningful contribution and thrive in your career.

Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.

We know that everyone's career journey is different, which is why we want every colleague to understand the opportunities available to them, identify their next step and receive the support they need to achieve it.

Ready to Join Us?

To apply, please submit your CV along with a covering letter (maximum 750 words) highlighting:

• Your track record of hunting and winning new business.
• Your strategic approach to building commercial relationships in complex sectors.
• An example of a significant, high-value deal or partnership you personally secured.

Note on Sponsorship: Applicants must have the legal right to live and work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.

OneMedical Group is an equal opportunity employer committed to diversity, inclusion, and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Job description Job responsibilities In the UK health sector, most providers are only offering half the solution. Some deliver primary and urgent NHS care. Others build healthcare properties. OneMedical Group (OMG) is the only organisation in the UK that does both under one roof. For over 20 years, we've been innovating UK healthcare.As a family business, our founders remain at the heart of our day-to-day work, instilling an agile, human-first culture built on speed, trust, and adaptability. Because we design, build, and manage healthcare spaces and deliver high-quality frontline NHS care, we bring a level of value to NHS commissioners and healthcare partners that no one else can match.We are on an ambitious growth journey and we're looking for a commercially driven Business Development & Partnerships Manager to open doors, shape high-value partnerships, and drive our expansion. This is a high-impact business development and strategic growth position.We're looking for a genuine new business winner who creates opportunities rather than waits for them. You'll become one of the key faces of OneMedical Group, opening doors and building multi-million-pound commercial partnerships across the UK.As a key growth engine for the business, you will:Drive Regional Strategy: Build and execute an ambitious business development strategy to target commissioners, healthcare partners, and strategic stakeholders. Prospect & Convert: Prospect, network, and generate high-value pipelines from scratch across NHS care delivery and healthcare estate solutions. Lead Complex Deals: Lead opportunities through qualification, bid development, negotiation, and contract award alongside our Bid, Finance, Clinical, and Property teams. Champion the Brand: Position OMG as the UK's most innovative, trusted partner for integrated healthcare and estates solutions. Manage Pipeline & Intelligence: Maintain accurate CRM tracking and market intelligence to ensure sustainable, profitable growth. What you will bring:A demonstrable track record of winning new business and converting cold leads into commercial wins. Proven capability in securing significant, high-value contracts (ideally 6/7 figures) within healthcare, public sector, or complex B2B markets. The resilience and commercial grit required to build pipelines from scratch and navigate long deal cycles. Top-tier negotiation skills with the confidence to build trusted, long-term relationships with senior decision-makers and commissioners. A full UK driving licence and willingness to travel regularly within your network. What We OfferBase Salary: £50,000 - £60,000 (Dependent on experience) Bonus: Performance-related bonus scheme aligned to commercial growth and objectives Flexibility: Hybrid working model where suitable Care & Well-being: 24/7 Remote GP access for you and your immediate family, plus EAP support via Health Assured Annual Leave: 25 days annual leave + Bank Holidays (increasing with service), plus an additional day off for your work anniversary Perks: NHS employee discounts, Cycle to Work, Eye Care, Refer-a-Friend schemes, and Company Pension When you join OneMedical Group, you will become part of an organisation that is committed to helping you grow, make a meaningful contribution and thrive in your career.Through our developing Elevate Academy, we are creating clear and accessible pathways that support colleagues from induction and role-specific learning through to apprenticeships, specialist expertise, leadership and education.We know that everyone's career journey is different, which is why we want every colleague to understand the opportunities available to them, identify their next step and receive the support they need to achieve it.Ready to Join Us?To apply, please submit your CV along with a covering letter (maximum 750 words) highlighting:Your track record of hunting and winning new business. Your strategic approach to building commercial relationships in complex sectors.An example of a significant, high-value deal or partnership you personally secured.Note on Sponsorship: Applicants must have the legal right to live and work in the UK at the time of application, as we are unable to offer visa sponsorship for this role.OneMedical Group is an equal opportunity employer committed to diversity, inclusion, and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please reach out to us at [email protected]

Person Specification

Qualifications

Essential

• Full UK driving licence

Desirable

• None specified

Experience

Essential

• Demonstrable track record of winning new business and converting cold leads into commercial wins.
• Proven experience of securing significant, high-value contracts, ideally six/seven-figure contracts, within healthcare, the public sector or complex B2B markets.
• Experience of building business development pipelines from scratch and navigating long, complex deal cycles.
• Strong experience of negotiating and building trusted, long-term relationships with senior decision-makers and commissioners

Desirable

• Previous experience of business development within healthcare or the public sector.
• Experience of working with NHS commissioners and healthcare partners.
• Experience of securing six or seven-figure contracts.

Person Specification Qualifications Essential Full UK driving licence Desirable None specified Experience Essential Demonstrable track record of winning new business and converting cold leads into commercial wins. Proven experience of securing significant, high-value contracts, ideally six/seven-figure contracts, within healthcare, the public sector or complex B2B markets. Experience of building business development pipelines from scratch and navigating long, complex deal cycles. Strong experience of negotiating and building trusted, long-term relationships with senior decision-makers and commissioners Desirable Previous experience of business development within healthcare or the public sector. Experience of working with NHS commissioners and healthcare partners. Experience of securing six or seven-figure contracts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OneMedicalGroup

Address

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

OneMedicalGroup

Address

Bank Top Farm, Black Hill Rd, Otley

Leeds

LS21 1PY

United Kingdom

Employer's website

https://www.onemedicalgroup.co.uk/ (Opens in a new tab)

Job summary

We are looking for a friendly and organised Research Patient Services Advisorto support our Research Department. You will be responsible for receiving, assisting and directing patients, ensuring they access the appropriate service or healthcare professional in a courteous, efficient and effective manner, while providing high-quality administrative support to the team.

Please note that this role is offered on a fixed-term contract for 12 months.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Essential Criteria

• Customer Service Skills.
• Experience of working in a busy & multi-functional team.
• Call centre experience or equivalent.
• Good telephone manner, even when under pressure.
• Excellent interpersonal, verbal and written communication skills.

Main duties of the job

• Receiving patients and consulting with members of the practice team.
• Set up patient mailouts and follow up on research study expressions of interest.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter. Prepare and maintain study worksheets for each study.
• Process appointment requests from patients for on the day and future appointments by telephone and in person. Including reminder text, email, calls prior to patient appointments.
• Respond to study requests, using the team diary to organise monitoring appointments.

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

The Lakeside Healthcare Research and Innovation Unit has been set to provide all our patients with the opportunity to take part in clinical research studies which are relevant to them.

Involvement in Research is a part of the NHS Constitution and we want to run high quality, safe, effective and relevant studies for our patients to participate in. This may be cutting edge clinical trials offering new treatments not yet available on the NHS through the Lakeside Research Unit for studies on long-term conditions where we use licensed medications which are not yet available locally.

We have a far ranging portfolio of studies and we are looking to expand our team.

Benefits:

• Generous holidays (additional long service entitlements)
• NHS pension and continuous service entitlements
• NHS Discounts (Blue light card)
• Development opportunities
• Great team environment

Job summary

An exciting opportunity has arisen for an experienced Band 5 Registered Nurse to join the Learning Disability Inpatient Team.

Support is provided by a vibrant and welcoming team, along with opportunities to further your knowledge and experience within the unit.

Experience of working within Learning Disabilities is essential as well as a driving licence/access to a vehicle

Main duties of the job

The post holder will promote equality for all service users in a standalone 7 bedded dynamic Assessment and Treatment unit that offers high quality care & treatment for people with a learning disability. The post holder will assist with initial assessment process, contributing to discharge planning at the point of entry, ensuring consistent application of care and treatment plans throughout the duration of admission. The successful candidate will receive regular supervision and will be supported in their personal and professional development.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job summary

We are recruiting for a Care Navigator to join our team. The role will be part time, and you must be available to work Friday evenings up until 18:30pm.

Working within the Robin Lane reception team, the post-holder will help provide a friendly and welcoming service for all patients. The Care Navigator will support patients to access the right health care in a professional and efficient manner. Follow practice processes to actively signpost patients to the most appropriate healthcare professional and service, whilst handling any complex queries and challenging situations in a professional manner, ensuring any issues are resolved where possible, at the first point of contact. Assist both clinical and admin colleagues with the smooth running of the reception area and surgery building.The post-holder is expected to comply with the employment policies and procedures, with due regard to clinical and information governance policies and procedures, and any other policies and procedures necessary for the safe and effective discharge of the duties contained within this document.

This job description is subject to a flexibility clause and may change according to business requirements.

This advert may close early should the right candidate be found.

Main duties of the job

• To welcome patients presenting either in person or by telephone; ensuring you respond promptly and positively.
• Book appointments for patients and cancel appointments where needed.
• Support patients in navigating to the most appropriate service, which may include informing patients of external health care providers and online services.
• Effectively handle all queries that present at the practice; problem solving, signposting and escalation of matters, as appropriate.
• Ensure patient records are accurate and kept up to date and that all patient contacts are documented in the system using the Care Navigation Template.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare providers.

About us

We are a forward-thinking organisation, operating in a extremely fast-paced environment.

You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

We work collaboratively with our GP practices to offer better services and improve access for our patients.

We also offer a generous NHS Pension to all staff.

Details

Date posted

24 September 2026

Pay scheme

Other

Salary

£12.71 to £13 an hour Following successful completion of a 6 month probationary period

Contract

Permanent

Working pattern

Part-time

Reference number

A5995-26-0011

Job locations

Robin Lane Health & Wellbeing Centre

Robin Lane

Pudsey

West Yorkshire

LS28 7DE

United Kingdom

Job description

Job responsibilities

• Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested.
• Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP.
• Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have.
• Processing e-consults via system one and triaging the patient accordingly using signposting where necessary.
• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols.
• Carry out chronic disease recalls and vaccination campaigns, booking relevant appointments working from a list to ensure clinics are fully utilised
• Informing patients of test results and following up with instructions from clinicians.
• Keeping the reception area and notice boards clean, tidy and up to date.
• Taking payments for private documents from patients and providing receipts

• Support all clinical staff with general tasks as required.
• Assisting the Site Co-ordinator with weekly fire alarm checks and weekly/monthly legionella testing, when required.
• Assisting the Site Co-ordinator with weekly room plans and petty cash records, when required.
• To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service.
• Attend and positively contribute to team meetings.
• Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards.
• Treat all patients fairly and with respect.
• Provide cover across all sites as required.

This is not an exhaustive list, and it is expected that this role will develop as the business grows.

Job description Job responsibilities Carrying out administrative duties which include scanning, tasks, out of hours reports, new patient registrations (including basic urine dip), opening and sorting of post (both internal and external), photocopying reports, updating patient details, filing INR reports and data inputting as requested. Processing medication requests, including issuing repeat medication and appliance items, as well as forwarding patient requests onto the practice pharmacy team/on-call GP. Communicating effectively with local pharmacy staff and resolving/investigating any queries they may have. Processing e-consults via system one and triaging the patient accordingly using signposting where necessary. Opening up/locking up of practice premises and maintaining security in accordance with practice protocols. Carry out chronic disease recalls and vaccination campaigns, booking relevant appointments working from a list to ensure clinics are fully utilised Informing patients of test results and following up with instructions from clinicians. Keeping the reception area and notice boards clean, tidy and up to date. Taking payments for private documents from patients and providing receipts Support all clinical staff with general tasks as required. Assisting the Site Co-ordinator with weekly fire alarm checks and weekly/monthly legionella testing, when required. Assisting the Site Co-ordinator with weekly room plans and petty cash records, when required. To be able to work with people from a wide variety of cultures and backgrounds, and people with disabilities and learning difficulties, and to be able to communicate with them (and, when necessary, their carers) appropriately to facilitate their care and understanding of their care within the service. Attend and positively contribute to team meetings. Fully comply with all company Health and Safety requirements, including reporting all accidents, near accidents, and hazards. Treat all patients fairly and with respect. Provide cover across all sites as required. This is not an exhaustive list, and it is expected that this role will develop as the business grows.

Person Specification

Experience

Essential

• Excellent Customer Service experience Computer literate in Word and Outlook Good Listening skills and attention to detail and accuracy Professional verbal and written communication skills are essential Excellent command of spoken and written English Able to demonstrate flexibility and adaptability in a changing environment Able to work constructively with internal and external parties to resolve issues Ability to work under pressure while maintaining a positive professional attitude Ability to work as part of the team Able to multi-task

Desirable

• Knowledge of medical terminology

Person Specification Experience Essential Excellent Customer Service experience Computer literate in Word and Outlook Good Listening skills and attention to detail and accuracy Professional verbal and written communication skills are essential Excellent command of spoken and written English Able to demonstrate flexibility and adaptability in a changing environment Able to work constructively with internal and external parties to resolve issues Ability to work under pressure while maintaining a positive professional attitude Ability to work as part of the team Able to multi-task Desirable Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Robin Lane Health & Wellbeing Centre

Address

Robin Lane Health & Wellbeing Centre

Robin Lane

Pudsey

West Yorkshire

LS28 7DE

United Kingdom

Employer's website

http://robinlanehealthandwellbeingcentre.com/ (Opens in a new tab)

Employer details

Employer name

Robin Lane Health & Wellbeing Centre

Address

Robin Lane Health & Wellbeing Centre

Robin Lane

Pudsey

West Yorkshire

LS28 7DE

United Kingdom

Employer's website

http://robinlanehealthandwellbeingcentre.com/ (Opens in a new tab)

Job summary

As a Senior Carer at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.

Main duties of the job

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. Youll be a real influence on the rest of the care team. And, whether youre showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness above anything else.

About us

At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job summary

An exciting opportunity has arisen for a full-time Booking Coordinator within the Patient Access Team to provide maternity cover on a fixed-term contract for 12 months.

Main duties of the job

Working full-time, Monday to Friday, with one late evening each week until 6:00 pm, you will play a key role within the Patient Access 2WW Team. The successful candidate will provide comprehensive administrative support, liaise with patients and multidisciplinary teams, and contribute to the efficient management of urgent cancer referral pathways. This is an excellent opportunity to be part of a dedicated team focused on delivering a high-quality, patient-focused service and supporting timely access to treatment.

About us

Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.Our values can be summed up in one sentence. We are 'Trusted to provide safe, inclusive, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Details

Date posted

24 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

203-EL1238

Job locations

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Job description

Job responsibilities

To show a caring and professional approach towards patients, relatives andcarers.Negotiate with patients to attend their Outpatients appointments, workingwithin agreed protocols either through face to face contact or via thetelephone, including any changes to pre-planned dates.Ensure all relevant patient information is recorded on the Trusts PASsystem and updated accordingly.Work flexibly and provide cross cover for colleagues in the Department.

Deal with day-to-day enquiries from patients, Managers and other staff within the Trust in a professional and calm manner.To check incoming email boxes on a daily basis to keep up to date withDepartment and Trust wide news and information.Outpatient Booking Management

Strict adherence to sequential TWW booking, access booking timesand the waiting list policy is essential.Ensure any patients who have not responded to invite letters, or do notattend, are dealt with in line with the Patient Access Policy.Ensure patients on a 2 week wait pathway are treated within national cancertarget requirements.CommunicationEnsure patients are sent appropriate communication regarding theirappointments i.e. confirmation letter to patient, reschedule letter, along withany relevant information.To provide non clinical advice regarding procedures & processes to thepatient as per their individual requirements. To seek further advice from theConsultant or Nursing staff if required.Liaise with patients to ensure they receive relevant information regardingthe booking process with telephone & Email contacts.Liaise with all staff regarding clinics and appointments to ensure the efficientrunning of all clinics.Service Improvement/ Team DevelopmentBe involved in the development & revision of protocols & processes asrequired.To participate in the training and induction of new starters and workexperienceData QualityEnsure any data entries are accurate and good record keeping ismaintained at all times.Ensure waiting lists are regularly validated to ensure these are accurateMonitor patient pathways to ensure patients dont breach the Electivepathway.

Job description Job responsibilities To show a caring and professional approach towards patients, relatives andcarers.Negotiate with patients to attend their Outpatients appointments, workingwithin agreed protocols either through face to face contact or via thetelephone, including any changes to pre-planned dates.Ensure all relevant patient information is recorded on the Trusts PASsystem and updated accordingly.Work flexibly and provide cross cover for colleagues in the Department. Deal with day-to-day enquiries from patients, Managers and other staff within the Trust in a professional and calm manner.To check incoming email boxes on a daily basis to keep up to date withDepartment and Trust wide news and information.Outpatient Booking Management Strict adherence to sequential TWW booking, access booking timesand the waiting list policy is essential.Ensure any patients who have not responded to invite letters, or do notattend, are dealt with in line with the Patient Access Policy.Ensure patients on a 2 week wait pathway are treated within national cancertarget requirements.CommunicationEnsure patients are sent appropriate communication regarding theirappointments i.e. confirmation letter to patient, reschedule letter, along withany relevant information.To provide non clinical advice regarding procedures & processes to thepatient as per their individual requirements. To seek further advice from theConsultant or Nursing staff if required.Liaise with patients to ensure they receive relevant information regardingthe booking process with telephone & Email contacts.Liaise with all staff regarding clinics and appointments to ensure the efficientrunning of all clinics.Service Improvement/ Team DevelopmentBe involved in the development & revision of protocols & processes asrequired.To participate in the training and induction of new starters and workexperienceData QualityEnsure any data entries are accurate and good record keeping ismaintained at all times.Ensure waiting lists are regularly validated to ensure these are accurateMonitor patient pathways to ensure patients dont breach the Electivepathway.

Person Specification

Qualifications

Essential

• Good general education
• NVQ level 2 Customer Service/ Administration
• European Computer Driving Licence (ECDL) or RSA Stage II/III Typing.

Desirable

• NVQ 3 Customer Service/ Administration

Experience

Essential

• Previous customer service experience
• Previous clerical experience

Desirable

• Previous Healthcare/NHS experience

Skills

Essential

• Articulate and able to communicate clearly: verbally and written
• Good interpersonal skills - able to work as a team
• Able to use initiative and show practical skills and dexterity.
• Competent to communicate with all grades of staff and public
• Knowledge and use of outlook, excel and word
• Ability and experience in managing own workload
• Demonstrates initiative and use of innovative and lateral thinking in problem solving.
• Good analytical skills to ensure good knowledge and experience in balancing theatre lists/clinic mix

Desirable

• Knowledge of Patient Administration System.
• Good understanding of clinical procedures in order to manage waiting list.
• Knowledge of Medical terminology.

Personal Qualities

Essential

• Responsible and reliable
• Able to use own initiative
• Able to work effectively as a team member
• Co-operative and flexible
• Recognises own limitations
• Receptive to change
• Professional manner.
• Adhere to patient confidentiality
• Able to work under pressure and meet deadlines

Desirable

• Able to implement new ideas to benefit patients, staff and working environment

Other

Essential

• Keen to develop personal skills
• Demonstrate ability to work flexibly and ability to multi task

Person Specification Qualifications Essential Good general education NVQ level 2 Customer Service/ Administration European Computer Driving Licence (ECDL) or RSA Stage II/III Typing. Desirable NVQ 3 Customer Service/ Administration Experience Essential Previous customer service experience Previous clerical experience Desirable Previous Healthcare/NHS experience Skills Essential Articulate and able to communicate clearly: verbally and written Good interpersonal skills - able to work as a team Able to use initiative and show practical skills and dexterity. Competent to communicate with all grades of staff and public Knowledge and use of outlook, excel and word Ability and experience in managing own workload Demonstrates initiative and use of innovative and lateral thinking in problem solving. Good analytical skills to ensure good knowledge and experience in balancing theatre lists/clinic mix Desirable Knowledge of Patient Administration System. Good understanding of clinical procedures in order to manage waiting list. Knowledge of Medical terminology. Personal Qualities Essential Responsible and reliable Able to use own initiative Able to work effectively as a team member Co-operative and flexible Recognises own limitations Receptive to change Professional manner. Adhere to patient confidentiality Able to work under pressure and meet deadlines Desirable Able to implement new ideas to benefit patients, staff and working environment Other Essential Keen to develop personal skills Demonstrate ability to work flexibly and ability to multi task

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Saltisford Office

Building 3

Warwick

CV34 4UL

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job summary

Are you a newly qualified or experienced School Nurse who is passionate about giving children and young people the best possible start in life?

Do you want to work in a transforming service that is committed to increasing and improving the School Nursing offer? Do you seek a fulfilling role where you are valued, and your professional development is supported?

Main duties of the job

We are searching for enthusiastic and dynamic School Nurses to influence the transformation of the Healthy Child Programme offer in York. We are committed to maintaining the public health nature of the service and focussing on improving health outcomes for children and young people in York.

York is a great place to live and work and is well above the national average in health, wellbeing and happiness. However, we know that isnt the case for everybody and that is where our 0-19 Healthy Child Service comes in.

The City of York Council want to make a real difference and are passionate about putting the health back into School Nursing. Rated Good by CQC, working as a School Nurse in York offers a great opportunity to be pro-active in the delivery of the Healthy Child programme whilst providing a high-quality service to clients.

About us

From our offices in West Offices and Hazel Court, and with partners, City of York Council serves over 200,000 residents in and around York. Local communities depend on the statutory services we deliver and our people are proud to keep York clean, safe, productive and resilient. A strong council can also be an empowering force - transforming lives, communities and generations. We deliver lots of important but little-known services that are making a big difference to those who need them. Every year at the council: 7,036 adults receive social care 77,000 people served in the customer centre 260,000 enquiries resolved over the phone 3,000 planning applications 5.5m tonnes of waste collected 1.2m metres of high verges cut 8,000 council properties managed 8,000 businesses supported 200,000 residents served 220 children looked after For more information about working for the council or to see the latest job vacancies visit https://jobs.york.gov.uk/