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Showing 4,409 results
Specialty Doctor in Emergency Medicine
Northern Lincolnshire and Goole NHS Foundation Trust
North East England
GBP 63,696 - 102,689 per year
Dental Therapist
Job summary PLEASE NOTE THAT PREVIOUS APPLICANTS NEED NOT RE-APPLY The Trust is excited to announce opportunities for Specialty Doctors within our emergency...
19 day(s) ago
Specialty Doctor in Emergency Medicine
Northern Lincolnshire and Goole NHS Foundation Trust
North East England
GBP 63,696 - 102,689 per year
Dental Therapist
Job summary PLEASE NOTE THAT PREVIOUS APPLICANTS NEED NOT RE-APPLY The Trust is excited to announce opportunities for Specialty Doctors within our emergency...
19 day(s) ago
Specialist Occupational Therapist (Band 6)
Cygnet Health Care
North East England
GBP 0 - 35,464 per year
Activity Therapist
Job summary Would you like to explore a rewarding career experience as an Occupational Therapist?
19 day(s) ago
Specialist Occupational Therapist (Band 6)
Cygnet Health Care
North East England
GBP 0 - 35,464 per year
Activity Therapist
Job summary Would you like to explore a rewarding career experience as an Occupational Therapist?
19 day(s) ago
Apprentice Health Care Support Worker
Betsi Cadwaladr University Health Board
North East England
GBP 15,600 - 24,789 per year
Support Staff
Job summary Do you want to start a career in nursing? Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr Univer...
19 day(s) ago
Apprentice Health Care Support Worker
Betsi Cadwaladr University Health Board
North East England
GBP 15,600 - 24,789 per year
Support Staff
Job summary Do you want to start a career in nursing? Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr Univer...
19 day(s) ago
Consultant Psychiatrist - Dover Old Age Community
Kent and Medway Mental Health NHS Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Are you a passionate geriatric psychiatrist seeking a leadership role with impact?
19 day(s) ago
Consultant Psychiatrist - Dover Old Age Community
Kent and Medway Mental Health NHS Trust
North East England
GBP 113,565 - 150,569 per year
Psychiatrist - General
Job summary Are you a passionate geriatric psychiatrist seeking a leadership role with impact?
19 day(s) ago
Hub Manager
OneMedicalGroup
North East England
GBP 35,000 - 40,000 per year
Medical Research and Biosciences
Job summary Hub Manager - Milton Keynes Location: Milton Keynes Hours: Full-time Salary: £35,000 - £40,000 per annum, FTE (40) DoE Are you an experienced ope...
19 day(s) ago
Hub Manager
OneMedicalGroup
North East England
GBP 35,000 - 40,000 per year
Medical Research and Biosciences
Job summary Hub Manager - Milton Keynes Location: Milton Keynes Hours: Full-time Salary: £35,000 - £40,000 per annum, FTE (40) DoE Are you an experienced ope...
19 day(s) ago
Porter
Hull University Teaching Hospitals NHS Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary Applicants are invited to join Hull University Teaching Hospitals NHS Trust Portering Services based at Castle Hill Hospital and Hull Royal Infir...
19 day(s) ago
Porter
Hull University Teaching Hospitals NHS Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary Applicants are invited to join Hull University Teaching Hospitals NHS Trust Portering Services based at Castle Hill Hospital and Hull Royal Infir...
19 day(s) ago
Telephonist/Receptionist
Midlands Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
19 day(s) ago
Telephonist/Receptionist
Midlands Partnership NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be w...
19 day(s) ago
Receptionist
Cedar Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary This is a customer service receptionist role working alongside our friendly practice team.
19 day(s) ago
Receptionist
Cedar Medical Practice
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary This is a customer service receptionist role working alongside our friendly practice team.
19 day(s) ago
Single Point of Access Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Exciting opportunities have arisen to join our newly integrated CNWL Milton Keynes Administration Hub as a full-time Adult Single Point of Access...
19 day(s) ago
Single Point of Access Administrator
Central and North West London NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Admin and Clerical
Job summary Exciting opportunities have arisen to join our newly integrated CNWL Milton Keynes Administration Hub as a full-time Adult Single Point of Access...
19 day(s) ago
Events Assistant
NHS Blood and Transplant
North East England
GBP 12 - 25,272 per year
Exercise Therapist
Job summary This vacancy is not eligible for Visa Sponsorship.
19 day(s) ago
Events Assistant
NHS Blood and Transplant
North East England
GBP 12 - 25,272 per year
Exercise Therapist
Job summary This vacancy is not eligible for Visa Sponsorship.
19 day(s) ago
Medical Receptionist
Tanfield View Medical Group
North East England
Admin and Clerical
Job summary We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or ful...
19 day(s) ago
Medical Receptionist
Tanfield View Medical Group
North East England
Admin and Clerical
Job summary We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or ful...
19 day(s) ago
Pharmacy Technician
Evaro
North East England
GBP 31,000 - 35,000 per year
Pharmacist
Job summary Evaro is a fully licensed healthcare platform combining AI-assisted consultations with clinical oversight from qualified professionals.
19 day(s) ago
Pharmacy Technician
Evaro
North East England
GBP 31,000 - 35,000 per year
Pharmacist
Job summary Evaro is a fully licensed healthcare platform combining AI-assisted consultations with clinical oversight from qualified professionals.
19 day(s) ago
Receptionist/Administrator
South Coast Medical Group
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surger...
19 day(s) ago
Receptionist/Administrator
South Coast Medical Group
North East England
GBP 0 - 12 per year
Admin and Clerical
Job summary South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surger...
19 day(s) ago
Remote General Practitioner
Practice Plus Group
North East England
GBP 65 - 80 per year
GP/General Practitioner
Job summary Are you looking for a new role that lets you work flexibly from home doing remote consultations?
19 day(s) ago
Remote General Practitioner
Practice Plus Group
North East England
GBP 65 - 80 per year
GP/General Practitioner
Job summary Are you looking for a new role that lets you work flexibly from home doing remote consultations?
19 day(s) ago
Discharge and Flow Coordinator - Swindon
HCRG Care Group
North East England
GBP 25,500 - 27,098 per year
Admin and Clerical
Job summary Help patients get home safely and sooner by keeping our wards moving.
19 day(s) ago
Discharge and Flow Coordinator - Swindon
HCRG Care Group
North East England
GBP 25,500 - 27,098 per year
Admin and Clerical
Job summary Help patients get home safely and sooner by keeping our wards moving.
19 day(s) ago
Housebound Nurse
Farnham Integrated Care Services Limited
North East England
GBP 0 - 22 per year
Registered Nurse/RN
Job summary Farnham Integrated Care Services are looking for a housebound nurse to develop, review and enable effective care support for frail and housebound...
19 day(s) ago
Housebound Nurse
Farnham Integrated Care Services Limited
North East England
GBP 0 - 22 per year
Registered Nurse/RN
Job summary Farnham Integrated Care Services are looking for a housebound nurse to develop, review and enable effective care support for frail and housebound...
19 day(s) ago
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Registered Nurse, General Medical Ward Larch C is a 28...
19 day(s) ago
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY Registered Nurse, General Medical Ward Larch C is a 28...
19 day(s) ago
Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Workers -73.5 hours available, full or part time We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberla...
19 day(s) ago
Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary Clinical Support Workers -73.5 hours available, full or part time We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberla...
19 day(s) ago
Receptionist/Administrator
Dorking Healthcare Ltd.
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary The role of the Receptionist/Administrator is to provide reception services and administrative support to staff within the Outpatients Department.
19 day(s) ago
Receptionist/Administrator
Dorking Healthcare Ltd.
North East England
GBP 0 - 13 per year
Admin and Clerical
Job summary The role of the Receptionist/Administrator is to provide reception services and administrative support to staff within the Outpatients Department.
19 day(s) ago
Healthcare Assistant
FCMS
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary Welcome to FCMS! Post: Health Care Assistant Pay: £13.26 depending on qualifications and experience Hours: Bank Accountable to: Head of Clinical...
19 day(s) ago
Healthcare Assistant
FCMS
North East England
GBP 0 - 13 per year
Exercise Therapist
Job summary Welcome to FCMS! Post: Health Care Assistant Pay: £13.26 depending on qualifications and experience Hours: Bank Accountable to: Head of Clinical...
19 day(s) ago
Registered Midwife (Leeds)
MSI Reproductive Choices
North East England
GBP 33,353 - 37,522 per year
Midwife
Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur232.
19 day(s) ago
Registered Midwife (Leeds)
MSI Reproductive Choices
North East England
GBP 33,353 - 37,522 per year
Midwife
Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur232.
19 day(s) ago
999 Clinical Advisor - Nights only - Full & Part time Otterbourne
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 Clinical Advisor - Nights only - Full & Part time Otterbourne
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 - Clinical Advisor - Nights only - Full & Part time - Bicester
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 - Clinical Advisor - Nights only - Full & Part time - Bicester
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Health Service Manager/Administrator
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Registered Nurse/RN
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 Clinical Advisor - Ambulance Telephone Triage - Bicester
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Medical Specialist
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
999 Clinical Advisor - Ambulance Telephone Triage - Bicester
South Central Ambulance Service NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Medical Specialist
Job summary Make a Difference When It Matters Most Every day, thousands of people contact our NHS 999 service in moments of urgent need.
19 day(s) ago
Specialty Doctor in Emergency Medicine
Northern Lincolnshire and Goole NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342316
Job summary
PLEASE NOTE THAT PREVIOUS APPLICANTS NEED NOT RE-APPLY
The Trust is excited to announce opportunities for Specialty Doctors within our emergency departments. This is a fast paced, passionate department where no two days are the same. We are looking for applicants who would be excited to work in a newly updated and expanded emergency department.
The post could be filled on a full or part time basis, as a trust we promote a healthy work life balance. Any candidate who is unable, for personal reasons, to work full time will still be considered for this post. If such a person is appointed, modification of the job content will be discussed on an individual basis, and we will discuss the requirements in detail to make sure both parties are happy. Job share applicants are welcome. We also welcome applicants who are interested in development in a special interest.
We are proud to welcome applications for CESR/Portfolio pathway and provide a comprehensive programme to support with that. We will be able to offer support with relocation.
Our existing Emergency Department has benefited from extensive capital investment as part of a £101 million investment and is at the forefront of developing new ways of working ,providing us with modern, well-equipped facilities that are purpose built to meet the needs of our communities for years to come. As well as investment in our newly modernised same Day Emergency Care (SDEC) and Integrated Acute Assessment (IAAU) units.
Main duties of the job
This post attracts 10.00 programmed activities per week as part of the Middle Grade rota
SPA is provided as part of the job plan
Regular job planning meetings will be undertaken with the post holder to ensure that the appointee is remunerated for any additional activities undertaken and that the job plan accurately reflects the overall workload undertaken by the post holder.
The supporting professional activities (SPAs) allocation within the provisional job plan is an illustrative guide and will be finalised following individual agreement with successful candidates. Further discussion on supporting professional activities will depend on the Trust's requirements and the individual's particular expertise.
In line with the terms and conditions, the final job plan is subject to the agreement of the Trust through the Medical Director and the appointee.
The new appointee will be based on either site
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted
15 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Specialty Doctor
Salary
£63,696 to £102,689 a year per annum pro rata
Contract
Fixed term
Duration
24 months
Working pattern
Full-time
Reference number
208-027605-26
Job locations
Diana Princess of Wales/ Scunthorpe General Hospital
Scartho Road
Grimsby
DN33 2BA
United Kingdom
Job description
Job responsibilities
ROLE & RESPONSIBILITIES
As a senior employee of the Trust the post-holder will work in close co-operation with, and support, other clinical, medical, professional and managerial colleagues in providing high quality healthcare to the Trusts patients.
SPECIFIC RESPONSIBILITIES OF THIS POST
The post would suit a good team player dedicated to high quality patient care. The opportunity exists to work in a non-hierarchical setting and offer a wide range of Emergency Medicine procedures in this busy DGH.
- Integral to the responsibilities of the post are the following requirements:-
- To ensure the provision of a first class clinical service
- To provide effective leadership to all staff engaged in the specialty
- To sustain and develop teaching and research wherever appropriate
- To undertake all work in accordance with the Trusts procedures and operating policies
- To conduct clinical practice in accordance with contractual requirements and within the parameters of the Trusts and Medicine Groups service plans
- To maintain the confidence of business plans and development strategies formulated for the specialty, the Operations Directorate or the Trust
CLINICAL
The appointee will be expected to share responsibility for the delivery of high quality care to the patients presenting to the Department.
- This will include all patients presenting to the Hospital with an acute presentation whether GP referred or self-referred
- To be the first point of contact with the patient
- To examine and treat patients on the shop floor of the Emergency Care Centre
- To support the clinical decision making of junior medical and nursing staff
- To participate in observational medicine on the Acute Care Unit and to participate in decision making as appropriate with Acute Care Physicians and other General/Specialist Medical Physicians
TEACHING/TRAINING (as agreed with the Clinical Supervisor)
- To provide conditions for improved training opportunities in line with national and local recommendations arising out of GMC and related requirements
- To supervise and manage the work of his/her junior medical staff and participate in the training and development of these staff to the standards required by the Royal Colleges
- To participate in the undergraduate teaching programme. The Department is involved in teaching medical students from both the Hull and York Medical School (HYMS) and Sheffield Teaching Hospitals
- To assist and participate with the development of postgraduate training for F1s, F2s, CTs and other staff as appropriate. Weekly teaching takes place for both the middle grade staff and junior staff.
- There is an Education Centre on site where regular clinical meetings are held
- Combined teaching programmes for training grades shared with other sites or specialties
- Protected teaching sessions
- Regular clinical meetings, journal clubs etc
- Regular lectures for General Practitioners, Consultants and junior medical staff arranged by the Director of Postgraduate Medical Education
AUDIT
- To promote evidence based practice
- To respond appropriately to NICE guidance
- To change own and others clinical practice in response to new clinical developments
- To undertake relevant clinical audit topics on behalf of the Trust or Clinical Networks
- To be involved in risk management and quality assurance
- To remain up to date and engaged in SPA as per College guidelines
CLINICAL GOVERNANCE
- To undertake all work in accordance with Northern Lincolnshire and Goole NHS Foundation Trust procedures and operating policies
- To respond appropriately and timely to complaints and critical incidents
- To attend accredited conferences and meetings to update personal level of clinical practice, teaching and management skills in line with CME requirements
- To participate in an annual Job Planning Review process
- To participate in the Trusts annual Appraisal process/revalidation
- To adhere to Trust Adverse Clinical Incident Policy
MANAGEMENT (as agreed with Clinical Supervisor)
- To participate in departmental consultant and senior staff meetings
- To attend other departmental, Divisional and Trust meetings as necessary
- To attend regional and national meetings as necessary
- To undertake all work in accordance with Trust procedures and operating policies
TEAMWORK
- To work within the framework of team decisions
- To work with the wider health community in delivering unplanned care
- To show initiative, enthusiasm and flexibility
STRATEGIC DEVELOPMENT
- Working towards electronic referral and records
- Working towards electronic MDT practice
- Emergency Medicine is highly evolving and our trust is working hard to be at the forefront of innovations and development within the specialty. The post holder will be expected to participate in activities that will improve the delivery of emergency care in the future e.g. NICE guideline implementations and research design both of which are well supported by the department
- The postholder will be expected to support the development of the Emergency Department, Urgent Treatment Centre
- The postholder will also support joint working via shared pathways with the Acute Medical Unit
- There is a dedicated budget for research and we are affiliated with the Hull and York universities for research and development
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Job description
Job responsibilities
ROLE & RESPONSIBILITIES
As a senior employee of the Trust the post-holder will work in close co-operation with, and support, other clinical, medical, professional and managerial colleagues in providing high quality healthcare to the Trusts patients.
SPECIFIC RESPONSIBILITIES OF THIS POST
The post would suit a good team player dedicated to high quality patient care. The opportunity exists to work in a non-hierarchical setting and offer a wide range of Emergency Medicine procedures in this busy DGH.
- Integral to the responsibilities of the post are the following requirements:-
- To ensure the provision of a first class clinical service
- To provide effective leadership to all staff engaged in the specialty
- To sustain and develop teaching and research wherever appropriate
- To undertake all work in accordance with the Trusts procedures and operating policies
- To conduct clinical practice in accordance with contractual requirements and within the parameters of the Trusts and Medicine Groups service plans
- To maintain the confidence of business plans and development strategies formulated for the specialty, the Operations Directorate or the Trust
CLINICAL
The appointee will be expected to share responsibility for the delivery of high quality care to the patients presenting to the Department.
- This will include all patients presenting to the Hospital with an acute presentation whether GP referred or self-referred
- To be the first point of contact with the patient
- To examine and treat patients on the shop floor of the Emergency Care Centre
- To support the clinical decision making of junior medical and nursing staff
- To participate in observational medicine on the Acute Care Unit and to participate in decision making as appropriate with Acute Care Physicians and other General/Specialist Medical Physicians
TEACHING/TRAINING (as agreed with the Clinical Supervisor)
- To provide conditions for improved training opportunities in line with national and local recommendations arising out of GMC and related requirements
- To supervise and manage the work of his/her junior medical staff and participate in the training and development of these staff to the standards required by the Royal Colleges
- To participate in the undergraduate teaching programme. The Department is involved in teaching medical students from both the Hull and York Medical School (HYMS) and Sheffield Teaching Hospitals
- To assist and participate with the development of postgraduate training for F1s, F2s, CTs and other staff as appropriate. Weekly teaching takes place for both the middle grade staff and junior staff.
- There is an Education Centre on site where regular clinical meetings are held
- Combined teaching programmes for training grades shared with other sites or specialties
- Protected teaching sessions
- Regular clinical meetings, journal clubs etc
- Regular lectures for General Practitioners, Consultants and junior medical staff arranged by the Director of Postgraduate Medical Education
AUDIT
- To promote evidence based practice
- To respond appropriately to NICE guidance
- To change own and others clinical practice in response to new clinical developments
- To undertake relevant clinical audit topics on behalf of the Trust or Clinical Networks
- To be involved in risk management and quality assurance
- To remain up to date and engaged in SPA as per College guidelines
CLINICAL GOVERNANCE
- To undertake all work in accordance with Northern Lincolnshire and Goole NHS Foundation Trust procedures and operating policies
- To respond appropriately and timely to complaints and critical incidents
- To attend accredited conferences and meetings to update personal level of clinical practice, teaching and management skills in line with CME requirements
- To participate in an annual Job Planning Review process
- To participate in the Trusts annual Appraisal process/revalidation
- To adhere to Trust Adverse Clinical Incident Policy
MANAGEMENT (as agreed with Clinical Supervisor)
- To participate in departmental consultant and senior staff meetings
- To attend other departmental, Divisional and Trust meetings as necessary
- To attend regional and national meetings as necessary
- To undertake all work in accordance with Trust procedures and operating policies
TEAMWORK
- To work within the framework of team decisions
- To work with the wider health community in delivering unplanned care
- To show initiative, enthusiasm and flexibility
STRATEGIC DEVELOPMENT
- Working towards electronic referral and records
- Working towards electronic MDT practice
- Emergency Medicine is highly evolving and our trust is working hard to be at the forefront of innovations and development within the specialty. The post holder will be expected to participate in activities that will improve the delivery of emergency care in the future e.g. NICE guideline implementations and research design both of which are well supported by the department
- The postholder will be expected to support the development of the Emergency Department, Urgent Treatment Centre
- The postholder will also support joint working via shared pathways with the Acute Medical Unit
- There is a dedicated budget for research and we are affiliated with the Hull and York universities for research and development
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Person Specification
Qualifications & Eligibility
Essential
- Full GMC registration with licence to practice
- MRCEM (Fully achieved or commitment to complete if part completed)
Desirable
- Higher diplomas or fellowship examinations (other than RCEM)
Clinical Skills and Experience
Essential
- Evidence of 4 years (FTE) postgraduate training in the UK (or equivalent training) of which at least 2 year's training must be in Emergency Medicine or a recognised equivalent training.
- Minimum 12 months working for an NHS organisation
- ALS/ACLS, ATLS
Desirable
- Minimum of 3 months in Anaesthesia and/or Intensive Care Medicine
- Experience of working in Paediatrics - general or emergency medicine
- Quality improvement/ Audit/Research experience
- Teaching experience
- Paediatric Life support course
Person Specification
Qualifications & Eligibility
Essential
- Full GMC registration with licence to practice
- MRCEM (Fully achieved or commitment to complete if part completed)
Desirable
- Higher diplomas or fellowship examinations (other than RCEM)
Clinical Skills and Experience
Essential
- Evidence of 4 years (FTE) postgraduate training in the UK (or equivalent training) of which at least 2 year's training must be in Emergency Medicine or a recognised equivalent training.
- Minimum 12 months working for an NHS organisation
- ALS/ACLS, ATLS
Desirable
- Minimum of 3 months in Anaesthesia and/or Intensive Care Medicine
- Experience of working in Paediatrics - general or emergency medicine
- Quality improvement/ Audit/Research experience
- Teaching experience
- Paediatric Life support course
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Northern Lincolnshire and Goole NHS Foundation Trust
Address
Diana Princess of Wales/ Scunthorpe General Hospital
Scartho Road
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://www.nlg.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Northern Lincolnshire and Goole NHS Foundation Trust
Address
Diana Princess of Wales/ Scunthorpe General Hospital
Scartho Road
Grimsby
DN33 2BA
United Kingdom
Employer's website
https://www.nlg.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342314
Job summary
Would you like to explore a rewarding career experience as an Occupational Therapist?
Service Line:
- Male Psychiatric Intensive Care Unit
- Male Acute Mental Health
- Male High Dependency Rehabilitation Unit
Role: Occupational Therapist Band 6
Hours: Part Time, 34 Hours (flexible based upon experience)
Main duties of the job
As an Occupational Therapist, you will provide direct clinical care which will encompass person-centred OT assessment and interventions, as well as work in an integrated way with the support team and wider multidisciplinary team, to assist the service in providing outcome based care and support pathways.
As part of a multi-disciplinary team, you will work as an autonomous clinician. You will hold supervisory responsibility for others, and take a leadership role in specific projects.
This role includes opportunities for learning, development and research. You will have a thorough induction and support from experienced OT colleagues, and will regularly meet with the Head Occupational Therapist for support and supervision as required.
In this role you will assess, implement and develop an OT treatment programme according to individuals diagnosis and identified needs.
This will be based upon findings from assessments and team formulation in order to develop treatment plans & care and support plans. You will also empower staff to improve the quality of care through training, modelling and coaching.
About us
Cygnet Health Care was established in 1988. Across our 11 different service lines, we have evidence-based established models of care to ensure we provide the highest quality care and support.
Our dedicated and expert teams of over 10 000 employees, support over 2800 individuals in a range of services across England, Scotland and Wales. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care, through co-production, recovery and rehabilitation.
With over 150 Occupational Therapists, we work together as a large team providing support to each other across the group, with the opportunity to be part of specialist interest groups & become involved in service development.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£35,464.93 a year
Contract
Permanent
Working pattern
Part-time
Reference number
VPBAE136EA
Job locations
Coventry
CV2 4FN
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Post: Band 6 Specialist Occupational Therapist
Salary:£35,465per year (dependent upon experience)
Base:Joyce Parker Hospital, 2 Lansdowne Street, Coventry, CV2 4BF
Responsible to:Head Occupational Therapist (Line manager).
Hours:Part Time, 34 Hours (Contracted hours are flexible and will be determined based on the successful candidates experience)
Would you like to explore a rewarding career experience as an Occupational Therapist?
About Us
Cygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales.
Your Role
Service Line:
- Male Psychiatric Intensive Care Unit
- Male Acute Mental Health
- Male High Dependency Rehabilitation Unit
Role:Occupational Therapist Band 6
Hours:Part Time, 34 Hours (flexible based upon experience)
Location:
Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them. The hospital currently includes two male PICU wards and one male Acute ward. In addition, the hospital has a fourth ward consisting of an 8 bedded male high dependency rehabilitation unit.
The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. You will need a willingness to learn new skills and the passion to work with patients with complex needs.
As an Occupational Therapist, you will provide direct clinical care which will encompass person-centred OT assessment and interventions, as well as work in an integrated way with the support team and wider multidisciplinary team, to assist the service in providing outcome based care and support pathways.
As part of a multi-disciplinary team, you will work as an autonomous clinician. You will hold supervisory responsibility for others, and take a leadership role in specific projects. This role includes opportunities for learning, development and research. You will have a thorough induction and support from experienced OT colleagues, and will regularly meet with the Head Occupational Therapist for support and supervision as required.
In this role you will assess, implement and develop an OT treatment programme according to individuals diagnosis and identified needs. This will be based upon findings from assessments and team formulation in order to develop treatment plans & care and support plans. You will also empower staff to improve the quality of care through training, modelling and coaching.
Occupational Therapy Directorate
Under the leadership of our Occupational therapy directors we support over 170 Occupational Therapists. Working together as a large team across the UK, we provide support to each other, with CPD holding a high priority. There are external training opportunities, including Sensory Integration, and you will be part of s pecialist interest groups, service development initiatives and innovative practice.
Every service line has a Clinical lead Occupational therapist to lead and develop evidence based practice and agreed Occupational therapy pathway.
We ensure our Occupational therapy team members have a voice through participating in service model development, utilising the expertise and support of our clinical lead Occupational therapists.
Reasons why you should make an application today
- We care about people in our services
- Expert clinical supervision with an occupational therapist Induction & service line training in area of specialism
- Dedicated CPD time for peer support, skill development and specialist training. We support and develop you to build skills and confidence for the next level in your career.
Cygnet Health Care Benefits
- Free parking
- Free meals for staff on duty
- Group pension plan helping you save for your future
- NHS Discount Cards & Blue Light Card (includes big brand discounts)
- Wellbeing centre with exercises, recipes, financial and mental health advice.
- Plus much more
A career at Cygnet comes with excellent benefits. Whether its saving you money on the high street, with healthcare, holidays & leisure or securing your future with professional development and a pension we support you to be happy both in & out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
If you would like to discuss this role with the recruiting occupational therapist, wed be more than happy to facilitate this. Please contact: Katie Woollett (Head OT) [email protected] for further information.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.
*Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own*
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description Job responsibilities Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.Post: Band 6 Specialist Occupational Therapist Salary:£35,465per year (dependent upon experience)Base:Joyce Parker Hospital, 2 Lansdowne Street, Coventry, CV2 4BFResponsible to:Head Occupational Therapist (Line manager).Hours:Part Time, 34 Hours (Contracted hours are flexible and will be determined based on the successful candidates experience)Would you like to explore a rewarding career experience as an Occupational Therapist?About UsCygnet Health Care was established in 1988 as an independent provider of health and social care services in England, Scotland and Wales.Your RoleService Line: Male Psychiatric Intensive Care Unit Male Acute Mental Health Male High Dependency Rehabilitation UnitRole:Occupational Therapist Band 6Hours:Part Time, 34 Hours (flexible based upon experience)Location:Cygnet Joyce Parker Hospital is our emergency mental health hospital in Coventry. The service supports adults across three wards to move as quickly and safely as possible to the most appropriate and least restrictive environment for them. The hospital currently includes two male PICU wards and one male Acute ward. In addition, the hospital has a fourth ward consisting of an 8 bedded male high dependency rehabilitation unit.The service is designed to provide an environment that promotes mental health recovery by focusing on space, personal privacy and dignity. You will need a willingness to learn new skills and the passion to work with patients with complex needs.As an Occupational Therapist, you will provide direct clinical care which will encompass person-centred OT assessment and interventions, as well as work in an integrated way with the support team and wider multidisciplinary team, to assist the service in providing outcome based care and support pathways. As part of a multi-disciplinary team, you will work as an autonomous clinician. You will hold supervisory responsibility for others, and take a leadership role in specific projects. This role includes opportunities for learning, development and research. You will have a thorough induction and support from experienced OT colleagues, and will regularly meet with the Head Occupational Therapist for support and supervision as required.In this role you will assess, implement and develop an OT treatment programme according to individuals diagnosis and identified needs. This will be based upon findings from assessments and team formulation in order to develop treatment plans & care and support plans. You will also empower staff to improve the quality of care through training, modelling and coaching.Occupational Therapy DirectorateUnder the leadership of our Occupational therapy directors we support over 170 Occupational Therapists. Working together as a large team across the UK, we provide support to each other, with CPD holding a high priority. There are external training opportunities, including Sensory Integration, and you will be part of s pecialist interest groups, service development initiatives and innovative practice.Every service line has a Clinical lead Occupational therapist to lead and develop evidence based practice and agreed Occupational therapy pathway.We ensure our Occupational therapy team members have a voice through participating in service model development, utilising the expertise and support of our clinical lead Occupational therapists.Reasons why you should make an application today We care about people in our services Expert clinical supervision with an occupational therapist Induction & service line training in area of specialism Dedicated CPD time for peer support, skill development and specialist training. We support and develop you to build skills and confidence for the next level in your career.Cygnet Health Care Benefits Free parking Free meals for staff on duty Group pension plan helping you save for your future NHS Discount Cards & Blue Light Card (includes big brand discounts) Wellbeing centre with exercises, recipes, financial and mental health advice. Plus much moreA career at Cygnet comes with excellent benefits. Whether its saving you money on the high street, with healthcare, holidays & leisure or securing your future with professional development and a pension we support you to be happy both in & out of work.Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.If you would like to discuss this role with the recruiting occupational therapist, wed be more than happy to facilitate this. Please contact: Katie Woollett (Head OT) [email protected] for further information.RequirementsThe successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.*Recruitment agencies please note: Speculative emails are not to be sent directly to our clinical staff, these need to go via our internal recruitment team. If speculative candidates are sent directly to a member of the clinical team, we will consider these candidates as our own*What next?If you care about making a difference we want to talk to you.Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Coventry
CV2 4FN
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Cygnet Health Care
Address
Coventry
CV2 4FN
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Apprentice Health Care Support Worker
Betsi Cadwaladr University Health Board View all jobs
Posted 19 day(s) ago
Reference: 2342313
Job summary
Do you want to start a career in nursing?
Take your first step into a career in healthcare with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a college of further education. The apprenticeship offers a supportive pathway into nursing, helping you gain valuable experience to launch your career.
We expect you to:
- Be at least 17 years and 9 months of age or over at the expected commencement date
- Have good numeracy and literacy skills
- Have excellent communication skills
- Be able to demonstrate a caring and compassionate disposition and the commitment to work in a challenging but rewarding health care environment
As an apprentice, you can expect from us:
Full training by:
- Working alongside experienced staff to support you and help gain the practical skills you need
- Learning job-specific skills
- Achieving the "All Wales NHS HCA Induction within 3 months of commencement
- Achieving a Level 2 vocational qualification as a Health Care Assistant within 2 years of commencement
- All of your training will be paid for in full
- A great experience of working as part of a team, making a real difference
Eligibility criteria for Government Funded Apprenticeships Schemes (Applicable to this post)
- Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship
- Applicants must not already hold a Level 2 qualification in the Healthcare
Main duties of the job
Healthcare Assistant Apprentices will receive appropriate training and guidance to undertake the full range of duties.
Understand the role and willingness to learn and develop theoretical knowledge and practical skills.
The role involves assisting trained staff in delivering care to patients at their most vulnerable times, ensuring dignity and respect is maintained throughout. Assisting patients to meet their personal care needs, assisting with meals and drinks throughout the day. Health Care Support Workers are also required to carry out general cleaning in the clinical environment by preparing bed spaces and cleaning equipment. The post holder needs to have good communication skills and be an effective team player. Staff will be supported to complete mandatory training.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£15,600 to £24,789 a year per annum
Contract
Apprenticeship
Duration
24 months
Working pattern
Full-time
Reference number
050-ACS757-0926
Job locations
Glan Clwyd Hospital
Rhuddlan Road
Rhyl
LL18 5UJ
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Maths and English GSCE grade C or above or equivalent
- Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework
Skills
Essential
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively. Ability to keep calm in stressful situations. o Ability to demonstrate a caring and compassionate approach. Organisational skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc. Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
Person Specification
Qualifications
Essential
- Maths and English GSCE grade C or above or equivalent
- Willing to undertake and achieve the L2 Clinical Healthcare Apprenticeship Framework
Skills
Essential
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively. Ability to keep calm in stressful situations. o Ability to demonstrate a caring and compassionate approach. Organisational skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email, TEAMS etc. Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Glan Clwyd Hospital
Rhuddlan Road
Rhyl
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Glan Clwyd Hospital
Rhuddlan Road
Rhyl
LL18 5UJ
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Psychiatrist - Dover Old Age Community
Kent and Medway Mental Health NHS Trust View all jobs
Posted 19 day(s) ago
Reference: 2342306
Job summary
Are you a passionate geriatric psychiatrist seeking a leadership role with impact?We're seeking a dedicated Consultant to join our vibrant team in Dover & Deal, in the 'Garden of England'.
The Community Mental Health Care Group Older Persons (CMHCGOP) for Dover and Deal is a joint team providing a comprehensive psychiatric assessment and treatment service for the over 65 year old population in the Dover and Deal areas.
As a Consultant Psychiatrist in Old Age Psychiatry, you will have the opportunity to make a real impact on the lives of the people we care for, while enjoying a fulfilling career with exceptional professional development opportunities. You will be joining a dedicated, professional and supportive team alongside one Consultant colleague.
Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or achieve this within 3 months of appointment).
Main duties of the job
- To provide psychiatric care to patients referred to the Dover/Deal CMHSOP, and provide senior medical leadership as part of the multidisciplinary team. The work will consist of holding outpatient clinics (face to face, via video or telephone consultation), home visits and conducting reviews in residential and nursing homes.
- To conduct MCA and MHA assessments, attend complex case discussions, CPA and 117 review meetings and provide availability for urgent clinical matters.
- To attend daily RED Board and referral triage meetings, weekly clinical meetings, monthly complex case discussions and governance meetings.
- To support the team in maintaining the MSNAP accreditation for their Memory Assessment Service.
- To liaise closely with referrers, allied professionals, Social Services, carers, voluntary organisations, client groups and contribute to multi-agency working.
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Details
Date posted
15 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
380-MED-23-063-PERM-M
Job locations
Coleman House
Brookfield Avenue
Dover Kent
CT16 2AH
United Kingdom
Job description
Job responsibilities
*PLEASE NOTE: this job description is currently pending approval from the Royal College of Psychiatrists*
For detailed information regarding the role, please refer to the attached job description and person specification. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.
Part time or job-share applications are welcome.
Our Benefits
Here are just some of our Benefits:
- This post attracts a newly enhanced recruitment bonus of £20,000*
- Financial support for relocation of up to £8,000*
- Easy access to inhouse research team and academic opportunity through Kents own Medical school
- Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
- Holiday of a Lifetime Scheme Bank your annual leave to save up for that all important extended break
- Flexible working - just ask and we will try to help
- Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
- Free access to an independent counselling service
- Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
- Car lease scheme
- A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMMH values and promote equality and diversity.
*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: [email protected]
Job description
Job responsibilities
*PLEASE NOTE: this job description is currently pending approval from the Royal College of Psychiatrists*
For detailed information regarding the role, please refer to the attached job description and person specification. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.
Part time or job-share applications are welcome.
Our Benefits
Here are just some of our Benefits:
- This post attracts a newly enhanced recruitment bonus of £20,000*
- Financial support for relocation of up to £8,000*
- Easy access to inhouse research team and academic opportunity through Kents own Medical school
- Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
- Holiday of a Lifetime Scheme Bank your annual leave to save up for that all important extended break
- Flexible working - just ask and we will try to help
- Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
- Free access to an independent counselling service
- Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
- Car lease scheme
- A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMMH values and promote equality and diversity.
*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: [email protected]
Person Specification
Training, Qualifications and Registration
Essential
- MB BS or equivalent medical qualification.
- Fully registered with the GMC with a licence to practise.
- On the GMC Specialist Register OR within six months of completing CCT in Older Adult psychiatry
- Approved Clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
- In good standing with GMC with respect to warning and conditions on practice
Transport
Essential
- Holds and will use valid UK driving licence OR provides evidence of proposed alternative.
Clinical Skills, Knowledge and Experience
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to old age psychiatry post within NHS or comparable service
Academic Skills and Lifelong Learning
Essential
- Able to deliver undergraduate or postgraduate teaching and training
- Ability to work in and lead team
- Demonstrate commitment to shared leadership & collaborative working to deliver improvement
- Participated in continuous professional development
- Participated in research or service evaluation.
- Able to use and appraise clinical evidence.
- Has actively participated in clinical audit and quality improvement programmes
Desirable
- Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
- Reflected on purpose of CPD undertaken
- Experienced in clinical research and / or service evaluation.
- Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
- Has led clinical audits leading to service change or improved outcomes to patients
Person Specification
Training, Qualifications and Registration
Essential
- MB BS or equivalent medical qualification.
- Fully registered with the GMC with a licence to practise.
- On the GMC Specialist Register OR within six months of completing CCT in Older Adult psychiatry
- Approved Clinician status OR able to achieve within 3 months of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
Desirable
- Qualification or higher degree in medical education, clinical research or management.
- MRCPsych
- Additional clinical qualifications.
- In good standing with GMC with respect to warning and conditions on practice
Transport
Essential
- Holds and will use valid UK driving licence OR provides evidence of proposed alternative.
Clinical Skills, Knowledge and Experience
Essential
- Excellent knowledge in specialty
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
- Excellent oral and written communication skills in English
- Able to manage clinical complexity and uncertainty
- Makes decisions based on evidence and experience including the contribution of others
- Able to meet duties under MHA and MCA
Desirable
- Wide range of specialist and sub-specialist experience relevant to old age psychiatry post within NHS or comparable service
Academic Skills and Lifelong Learning
Essential
- Able to deliver undergraduate or postgraduate teaching and training
- Ability to work in and lead team
- Demonstrate commitment to shared leadership & collaborative working to deliver improvement
- Participated in continuous professional development
- Participated in research or service evaluation.
- Able to use and appraise clinical evidence.
- Has actively participated in clinical audit and quality improvement programmes
Desirable
- Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
- Reflected on purpose of CPD undertaken
- Experienced in clinical research and / or service evaluation.
- Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications.
- Has led clinical audits leading to service change or improved outcomes to patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Coleman House
Brookfield Avenue
Dover Kent
CT16 2AH
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Coleman House
Brookfield Avenue
Dover Kent
CT16 2AH
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
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Posted 19 day(s) ago
Reference: 2342300
Job summary
Hub Manager - Milton Keynes Location: Milton Keynes Hours: Full-time Salary: £35,000 - £40,000 per annum, FTE (40) DoE
Are you an experienced operational manager who thrives in a fast-paced environment and is passionate about delivering excellent services for patients?
At OneMedical Group, we are looking for an experienced and motivated Hub Manager to lead the day-to-day operation and performance of our Hub in Milton Keynes. The Hub will support our three sites based in Milton Keynes: Whitehouse Surgery, Brooklands Health Centre and Neath Hill Health Centre.
You will be joining at an exciting time, with the opportunity to shape how the Hub operates, strengthen processes and help us make the best use of people, data and technology to improve patient access.
Main duties of the job
Operational Leadership: Taking ownership of the day-to-day running of the Hub, managing staffing, rotas, demand, peak periods and service disruption.
Performance & KPIs: Monitoring call answer rates, abandonment rates, speed of answer, waiting times, time to triage, productivity, downtime and other key performance measures, using data to identify trends and drive improvement.
People Leadership: Providing effective line management, setting clear objectives, managing performance and attendance, conducting one-to-ones and appraisals, and creating a positive and supportive team culture.
Training & Development: Ensuring colleagues receive effective induction, training, coaching and ongoing development to deliver a high-quality care-navigation service.
Patient Experience: Ensuring the Hub provides a professional, courteous and patient-centred service, using feedback and complaints to identify opportunities for improvement.
Systems & Technology: Working closely with IT and external providers to resolve telephony and system issues, supporting service resilience and overseeing the effective use of technology, including the Anima AI receptionist.
Quality & Governance: Supporting strong governance, , confidentiality, GDPR, safeguarding, business continuity and CQC readiness.
Service Improvement: Using performance data, patient feedback and colleague insight to improve efficiency, patient access and call handling, while supporting the continued development.
About us
Why OneMedical Group?
For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent, family-run healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof.
We believe the best places to work are created by people who genuinely love what they do and celebrate each other's success. Our culture combines national ambition with genuine family heart, with a workplace rooted in trust, empowerment and collaboration.
Above all, we are united by a shared purpose: creating spaces and delivering services that make a lasting, positive difference to the health and wellbeing of the communities we serve.
What We Offer
- Salary: £35,000 - £40,000 per annum, FTE (40) DoE
- Annual Leave: 25 days plus Bank Holidays (pro-rata) to increase with the length of service, plus an extra day of leave awarded for every year of service.
- NHS Pension
- Work-Life Balance: Supportive working environment alongside enhanced Maternity, Paternity and Adoption Pay.
- Health & Benefits: 24/7 confidential mental health support via Health Assured EAP, Eye Care vouchers, Cycle to Work scheme and OMGs Refer a Friend cash bonus scheme.
- Development: Opportunities to develop your skills and career within a growing healthcare organisation.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£35,000 to £40,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
REQ000031
Job locations
Whitehouse Health Clinic, Dorset Way, Milton Keynes
Milton Keynes
MK8 1EQ
United Kingdom
Job description
Job responsibilities
As Hub Manager, you will lead and develop the Hub team, oversee staffing and operational performance, monitor key service measures and work closely with Business Managers, clinical teams and IT/support colleagues to continually improve the service.
Were looking for an experienced and confident manager who is comfortable balancing people, performance and operational delivery in a busy environment.
Youll ideally bring:
- Experience managing a busy administrative, contact centre, reception or healthcare team.
- Strong line-management and people-leadership experience.
- Experience managing rotas, staffing levels, attendance and performance.
- Confidence monitoring KPIs, analysing operational data and producing meaningful reports.
- Strong organisational, communication and problem-solving skills.
- The ability to remain calm and make effective decisions in a busy, changing environment.
- A proactive, solutions-focused approach with the confidence to challenge and improve performance.
- Good IT skills and confidence using operational systems and technology.
- A strong understanding of confidentiality, GDPR and information governance.
- A genuine commitment to providing an excellent, patient-focused service.
Ready to Make a Difference?
If you're an experienced manager looking for an opportunity where you can lead a team, influence performance and play a key role in improving patient access across primary care, we'd love to hear from you.
OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please contact [email protected].
Job description Job responsibilities As Hub Manager, you will lead and develop the Hub team, oversee staffing and operational performance, monitor key service measures and work closely with Business Managers, clinical teams and IT/support colleagues to continually improve the service.Were looking for an experienced and confident manager who is comfortable balancing people, performance and operational delivery in a busy environment.Youll ideally bring:Experience managing a busy administrative, contact centre, reception or healthcare team.Strong line-management and people-leadership experience.Experience managing rotas, staffing levels, attendance and performance.Confidence monitoring KPIs, analysing operational data and producing meaningful reports.Strong organisational, communication and problem-solving skills.The ability to remain calm and make effective decisions in a busy, changing environment.A proactive, solutions-focused approach with the confidence to challenge and improve performance.Good IT skills and confidence using operational systems and technology.A strong understanding of confidentiality, GDPR and information governance.A genuine commitment to providing an excellent, patient-focused service.Ready to Make a Difference?If you're an experienced manager looking for an opportunity where you can lead a team, influence performance and play a key role in improving patient access across primary care, we'd love to hear from you.OneMedical Group is an equal opportunity employer committed to diversity, inclusion and creating a supportive environment for all. If you require any adjustments during the recruitment process or simply want to learn more about joining our family, please contact [email protected].
Person Specification
Qualifications
Essential
- Management qualification or relevant experience
Experience
Essential
- Experience within primary care, the NHS or a contact-centre environment would be advantageous, as would experience of cloud-based telephony systems, service-improvement projects or a relevant management/leadership qualification.
- We're looking for an experienced and confident manager who is comfortable balancing people, performance and operational delivery in a busy environment.
Person Specification Qualifications Essential Management qualification or relevant experience Experience Essential Experience within primary care, the NHS or a contact-centre environment would be advantageous, as would experience of cloud-based telephony systems, service-improvement projects or a relevant management/leadership qualification. We're looking for an experienced and confident manager who is comfortable balancing people, performance and operational delivery in a busy environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
OneMedicalGroup
Address
Whitehouse Health Clinic, Dorset Way, Milton Keynes
Milton Keynes
MK8 1EQ
United Kingdom
Employer's website
https://www.onemedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
OneMedicalGroup
Address
Whitehouse Health Clinic, Dorset Way, Milton Keynes
Milton Keynes
MK8 1EQ
United Kingdom
Employer's website
https://www.onemedicalgroup.co.uk/ (Opens in a new tab)
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Porter
Hull University Teaching Hospitals NHS Trust View all jobs
Posted 19 day(s) ago
Reference: 2342291
Job summary
Applicants are invited to join Hull University Teaching Hospitals NHS Trust Portering Services based at Castle Hill Hospital and Hull Royal Infirmary.
We are looking for reliable, motivated, and flexible individuals with good communication and interpersonal skills suited to the special needs of a hospital environment.
A Clean, valid UK driving licence is essential criteria for all applicants.
Please note:
Only online applications via website portal will be accepted.
No informal visits will be available prior to candidate interview date
Main duties of the job
The Portering department provides a range of services including patient movements, mortuary activity, transportation of equipment, medical records, handling of medical gases and post room duties. Tasks will involve driving Trust vehicles.
Applicants should be able to undertake shift and weekend working at either of our hospital sites and be able to meet the physical demands of the post.
Applicants should note that all new appointments to Hull University Teaching Hospitals NHS Trust are subject to the completion of a satisfactory 6 month probation period.
Enquires will not be responded to unless candidate has progressed to interview. In cases where a high number of applications are received, we may bring the closing date forward. You are therefore advised to submit your completed online application as early as possible
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
356-26-8276956
Job locations
HRI & CHH
Hull University Teaching Hospitals
Hull
HU3 2JZ
United Kingdom
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person Specification
Education/ Qualifications
Essential
- Full, Clean, UK Manual Driving License
Desirable
- NVQ in customer care/support services (or working towards)
- Health and safety training
- Lifting and moving training
- Fire safety training
Knowledge, Training & Experience
Essential
- Basic life skills
- Health and safety awareness
Desirable
- Portering service in people orientated environment
- Experience in hospital or similar environment
- Driving passenger transport or delivery vehicles
- Knowledge of one or more of Trust sites.
- Knowledge of NHS plans, targets and initiatives
- Basic computer skills
Communication and Interpersonal Skills
Essential
- Able to contribute to the movement of patients and equipment
- Good communication and interpersonal skills
Special Attributes and other
Essential
- Physically fit
- Flexibility towards working arrangements
- Caring and understanding approach
- Keeps calm under pressure and in difficult situations
- Interested in self development
- Positive outlook.
Other Requirements
Essential
- Clean, full, valid, manual UK driving license
- Enhanced DBS will be undertaken following interview for successful candidates
Desirable
- Trust Authorised Driver
Person Specification
Education/ Qualifications
Essential
- Full, Clean, UK Manual Driving License
Desirable
- NVQ in customer care/support services (or working towards)
- Health and safety training
- Lifting and moving training
- Fire safety training
Knowledge, Training & Experience
Essential
- Basic life skills
- Health and safety awareness
Desirable
- Portering service in people orientated environment
- Experience in hospital or similar environment
- Driving passenger transport or delivery vehicles
- Knowledge of one or more of Trust sites.
- Knowledge of NHS plans, targets and initiatives
- Basic computer skills
Communication and Interpersonal Skills
Essential
- Able to contribute to the movement of patients and equipment
- Good communication and interpersonal skills
Special Attributes and other
Essential
- Physically fit
- Flexibility towards working arrangements
- Caring and understanding approach
- Keeps calm under pressure and in difficult situations
- Interested in self development
- Positive outlook.
Other Requirements
Essential
- Clean, full, valid, manual UK driving license
- Enhanced DBS will be undertaken following interview for successful candidates
Desirable
- Trust Authorised Driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
HRI & CHH
Hull University Teaching Hospitals
Hull
HU3 2JZ
United Kingdom
Employer's website
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
HRI & CHH
Hull University Teaching Hospitals
Hull
HU3 2JZ
United Kingdom
Employer's website
Apply Now
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Telephonist/Receptionist
Midlands Partnership NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342281
Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
We are seeking a Telephony/Receptionist to undertake a wide range of duties including call handling and reception duties for a Secure Forensic Unit and corporate Trust HQ, along with administrative support.
As the first point of contact for the Trust, you will be responsible for providing a positive customer service experience; directing callers, visitors, colleagues to the most appropriate service for ongoing care, support and advice, of which some calls can be highly distressing.
You will be part of the Out of Hours District Nurses call handling service, acting as the first point of contact for all messages; this will include urgent calls, queries and referrals for the community District Nursing service in North and South Staffordshire. The post holder will be required to identify and forward urgent calls and enquiries, some of which may be complex and sensitive, direct to the triage nursing team in line with established processes - this includes RAG rating the calls as they come through and assigning to the wait lists.
This is role is working routine shifts, however you must be prepared to cover other receptionists when they are on annual leave/ sick leave, by taking on their complete duty at short notice including night duty.
(Enhanced rates of pay for unsocial hours pro rota in line with AFC T&Cs)
Main duties of the job
All Telephonists/Receptionists will be required to have a general understanding and ability to carry out all tasks below however, some tasks may not be required at all locations:
- Receive and deal with general reception enquiries; this may include listening and responding to information requests or queries and enquiries and directing staff, service users, visitors, contractors, self-presenters etc as appropriate.
- First point of contact in the event of a medical emergency, psychiatric emergency and Fire; responsible for sending out bleeps via the Multitone system, monitoring and co-ordinating timely responses and follow on actions (i.e. Fire).
- Responsible for initiated set processes in relation to staff safety and lone working i.e. District Nursing personal alarms and OOH Doctors On Call.
- Responsible for the centralised taxi booking service, working collaboratively with taxi and courier companies.
- Process returned mail; this may be of a sensitive and confidential nature.
- Responsible for managing the Contact Portal mailbox and action as required, which will include updating and cleansing the contact directory on the Corporate Information Manager system.
About us
Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.
We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.
We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.
We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro-rata (enhanced rates of pay for unsocial hours pro rota)
Contract
Permanent
Working pattern
Part-time
Reference number
301-IT-26-8270401
Job locations
St Georges Hospital
Corporation Street
Stafford
ST16 3SR
United Kingdom
Job description
Job responsibilities
For more details on this varied and unique post please see the attached job description and person specification.
Job description
Job responsibilities
For more details on this varied and unique post please see the attached job description and person specification.
Person Specification
QUALIFICATIONS & TRAINING
Essential
- Possess a recognised typing qualification i.e. OCR or equivalent
- Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience
EXPERIENCE
Essential
- Experience of working in a similar role or discipline
- Experience of using in-house information systems
- Customer Service or call handling experience
Desirable
- Experience of working in the NHS
- Experience of using Switchboard systems
- Experience of using Clinical systems i.e. RiO
SKILLS, KNOWLEDGE & ABILITIES
Essential
- To have an understanding of a range of work procedures
- Good communication skills
- Ability to work on a diverse range of duties and tasks in a busy and challenging reception area
- Maintain accurate, accessible records both hard copies and computer based
- Ability to present concise and relevant information
- Knowledge of office procedures
- Ability to maintain information in a confidential and secure manner
Desirable
- Ability to progress a wide range of duties and demands
Person Specification
QUALIFICATIONS & TRAINING
Essential
- Possess a recognised typing qualification i.e. OCR or equivalent
- Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience
EXPERIENCE
Essential
- Experience of working in a similar role or discipline
- Experience of using in-house information systems
- Customer Service or call handling experience
Desirable
- Experience of working in the NHS
- Experience of using Switchboard systems
- Experience of using Clinical systems i.e. RiO
SKILLS, KNOWLEDGE & ABILITIES
Essential
- To have an understanding of a range of work procedures
- Good communication skills
- Ability to work on a diverse range of duties and tasks in a busy and challenging reception area
- Maintain accurate, accessible records both hard copies and computer based
- Ability to present concise and relevant information
- Knowledge of office procedures
- Ability to maintain information in a confidential and secure manner
Desirable
- Ability to progress a wide range of duties and demands
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St Georges Hospital
Corporation Street
Stafford
ST16 3SR
United Kingdom
Employer's website
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
St Georges Hospital
Corporation Street
Stafford
ST16 3SR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 19 day(s) ago
Reference: 2342259
Job summary
This is a customer service receptionist role working alongside our friendly practice team. We are a Scunthorpe based GP practice delivering essential general practice services to our patients in the Scunthorpe locality. We have a main surgery site on Ashby Road Scunthorpe and Branch Surgery in the Ironstone Centre West Street Scunthorpe so the position will be across both sites.
Main duties of the job
We are looking for a part-time Receptionist to join our friendly team who will be required to provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Vacancy is for 20 hours per week (Shifts:Mon 08.00-13.00, Tues 13.30-18.45; Thurs 13.30-18.45; Fri 13.00-17.30)Plus holiday/sickness cover.
About us
We are a friendly GP practice based in Scunthorpe delivering primary care services to approximately 10,000 patients. Our Main Surgery site is situated on Ashby Road, Scunthorpe (with a Branch Surgery in the Ironstone Centre on West Street, Scunthorpe). Our patients can attend either site for their medical care. We are also a Training Practice, which means we are responsible for the training of qualified doctors who wish to become General Practitioners. Cedar Medical Practice is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008. Our practice team are friendly and welcoming, maintain a professional and efficient work ethic and we all work effectively together as a team.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£12.76 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3068-26-0003
Job locations
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
West Street
Scunthorpe
DN15 6HX
United Kingdom
Job description
Job responsibilities
Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Job description Job responsibilities Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Filing post in medical records as appropriate Photocopy as requested Complete necessary forms for New Patients/Temporary Residents/Immediate and necessary patients as per practice policy Amalgamate and put in chronological order paper medical records received via Health Authority for new patients in preparation for summarising Open and distribute mail as per practice protocol Reception Open premises and unlock all rooms, checking heating and restoring telephone service at appropriate time Answering/diverting telephones using practice protocols and procedures Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Appointments Process appointment requests for today future appointments from patients by telephone and in person. Deal with visits requests as per practice protocol Computer Process repeat prescription requests in accordance with practice guidelines if requested (after training) Scanning all incoming/outgoing correspondence into patients computer records Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm and locking of premises as per procedures Leave reception area tidy and ready for incoming colleagues, ensuring information is left regarding unsolved or urgent problems Make coffee for doctors Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Receiving samples from patients ensuring the correct Health & Safety procedures are adhered to Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Customer Care experience
- Good IT skills
- Good communication skills
Desirable
- Previous NHS experience
- Previous clinical SystmOne experience
- Basic knowledge of Medical Terminology
Experience
Essential
- Customer care experience
- Good IT skills
- Good communication skills
Desirable
- Previous NHS experience
- Previous clinical SystmOne Experience
- Basic knowledge of Medical Terminology
Person Specification Qualifications Essential GCSE grade A to C in English and Maths Customer Care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne experience Basic knowledge of Medical Terminology Experience Essential Customer care experience Good IT skills Good communication skills Desirable Previous NHS experience Previous clinical SystmOne Experience Basic knowledge of Medical Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cedar Medical Practice
Address
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
Employer's website
https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)
Employer details
Employer name
Cedar Medical Practice
Address
275 Ashby Road
Scunthorpe
DN16 2AB
United Kingdom
Employer's website
https://www.cedarmedicalpractice.co.uk/Home (Opens in a new tab)
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Single Point of Access Administrator
Central and North West London NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342253
Job summary
Exciting opportunities have arisen to join our newly integrated CNWL Milton Keynes Administration Hub as a full-time Adult Single Point of Access (ASPA) Administrator. This role is a vital part of the front door to Milton Keynes Community Health Services.You will join a highly motivated, supportive and dynamic administrative team, playing a key role in ensuring patients,carers,healthcare professionals and partner organisations receive a responsive,efficient and high-quality service. The Administration Hub supports a wide range of Community Health Services across Milton Keynes,including the Adult Single Point of Access (ASPA) Children's Single Point of Access (CSPA),and the Business Support Team. The Hub acts as a central coordination point for referrals, enquiries and appointment management, providing an essential link between patients,carers,healthcare professionals and CNWL clinical services..This is an exciting opportunity to be part of a newly integrated service that is transforming access to Community Health Services across Milton Keynes.Working in a fast-paced environment,you will contribute to delivering an excellent patient experience while supporting clinical teams to provide safe and effective care.We are looking for individuals who are organised, adaptable and proactive, with excellent communication,customer service and administrative skills.If you are passionate about making a difference and thrive in a team-focused environment,we would love to hear from you.
Main duties of the job
Main Duties of the job please see detailed job description and main responsibilities. As well as the attached documents.
About us
At Central and North West London NHS Foundation Trust (CNWL) we are passionate about delivering high-quality patient-centred safe and effective care across a range of settings including hospitals community clinics and patients homes.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."
As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per annum [Pro rata if PT]
Contract
Permanent
Working pattern
Full-time
Reference number
333-D-MK-CM-1240
Job locations
CNWL Community Health Care Service
Open University, Charles Pinfold Building, Walton Hall
Milton Keynes
MK7 6AA
United Kingdom
Job description
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
Answer telephone calls received into the Single Point of Access (SPA), dealing with enquiries from service users, GPs, healthcare professionals and external agencies in a courteous, professional and efficient manner, ensuring a high standard of service is maintained and directing callers to clinical staff where appropriate, following agreed pathways. Receive referrals into the service and allocate work to teams and individual clinical staff using agreed allocation tools, policies and procedures. Book, manage and amend appointments for service lines in line with local policies and processes, maintaining accurate electronic and paper records as required. Information handled may be confidential and of a sensitive nature. Respond to queries both face-to-face and via telephone, ensuring messages are accurately recorded and passed to the appropriate member of staff in a timely manner. Create, update and maintain clinical records in accordance with Information Governance requirements, Trust policies and clinical system guidance. Enter and maintain clinical and demographic data on Trust systems accurately and promptly, including appointments, referrals, attendance records and other service-related information. Support clinical staff within clinic settings, ensuring attendance registers and patient records are updated and maintained appropriately. Produce information packs, correspondence and other documentation required by service lines. Undertake general administrative duties including copy typing, scanning, photocopying, printing, filing and document management. Manage incoming and outgoing post, emails and other communications on a daily basis. Make and receive telephone calls to both internal and external stakeholders as required by the service. Assist with meeting arrangements, preparation of documentation and coordination of information as required. Organise and maintain inventories of office and clinical equipment and support associated calibration processes where necessary. Attend and actively participate in team meetings, service meetings, supervision sessions, appraisals and regular reviews with line management. Prepare for and participate in assessments, training programmes and development activities as required by the Trust. Support the induction, demonstration of processes and training of staff within the remit of the role. Work in accordance with Milton Keynes safeguarding policies, procedures and codes of practice. Maintain awareness and understanding of infection prevention and control requirements relating to adults, children and young people. Maintain strict confidentiality at all times and comply with all relevant data protection and information governance requirements. Present a professional manner and appearance at all times when representing the service and Trust. Act as a flexible and supportive member of the team, providing cover and assistance across services as required. Undertake any other duties commensurate with the grade of the post to meet the operational needs of the service and Trust. RIDER CLAUSEThis job description provides an outline of the main duties and responsibilities of the post and is not intended to be an exhaustive list. Duties may be amended from time to time to meet the changing needs of the Trust and service. PROBATIONARY PERIODThis post is subject to the Trust's three-month probationary period for new staff
Job description Job responsibilities MAIN DUTIES & RESPONSIBILITIES Answer telephone calls received into the Single Point of Access (SPA), dealing with enquiries from service users, GPs, healthcare professionals and external agencies in a courteous, professional and efficient manner, ensuring a high standard of service is maintained and directing callers to clinical staff where appropriate, following agreed pathways. Receive referrals into the service and allocate work to teams and individual clinical staff using agreed allocation tools, policies and procedures. Book, manage and amend appointments for service lines in line with local policies and processes, maintaining accurate electronic and paper records as required. Information handled may be confidential and of a sensitive nature. Respond to queries both face-to-face and via telephone, ensuring messages are accurately recorded and passed to the appropriate member of staff in a timely manner. Create, update and maintain clinical records in accordance with Information Governance requirements, Trust policies and clinical system guidance. Enter and maintain clinical and demographic data on Trust systems accurately and promptly, including appointments, referrals, attendance records and other service-related information. Support clinical staff within clinic settings, ensuring attendance registers and patient records are updated and maintained appropriately. Produce information packs, correspondence and other documentation required by service lines. Undertake general administrative duties including copy typing, scanning, photocopying, printing, filing and document management. Manage incoming and outgoing post, emails and other communications on a daily basis. Make and receive telephone calls to both internal and external stakeholders as required by the service. Assist with meeting arrangements, preparation of documentation and coordination of information as required. Organise and maintain inventories of office and clinical equipment and support associated calibration processes where necessary. Attend and actively participate in team meetings, service meetings, supervision sessions, appraisals and regular reviews with line management. Prepare for and participate in assessments, training programmes and development activities as required by the Trust. Support the induction, demonstration of processes and training of staff within the remit of the role. Work in accordance with Milton Keynes safeguarding policies, procedures and codes of practice. Maintain awareness and understanding of infection prevention and control requirements relating to adults, children and young people. Maintain strict confidentiality at all times and comply with all relevant data protection and information governance requirements. Present a professional manner and appearance at all times when representing the service and Trust. Act as a flexible and supportive member of the team, providing cover and assistance across services as required. Undertake any other duties commensurate with the grade of the post to meet the operational needs of the service and Trust. RIDER CLAUSEThis job description provides an outline of the main duties and responsibilities of the post and is not intended to be an exhaustive list. Duties may be amended from time to time to meet the changing needs of the Trust and service. PROBATIONARY PERIODThis post is subject to the Trust's three-month probationary period for new staff
Person Specification
Qualifications and Training
Essential
- Good level of education up to GCSE Level English and Mathematics
- Evidenced Computer skills and relevant qualifications or demonstrable experience.
Desirable
- NVQ Level 2 Business & Administration or equivalent experience
Knowledge and Experience
Essential
- Experience of office administration
- Experience of organising and prioritising your own work load
- Experience of working with SystmOne in the management of patient records.
- Confident with SystemOne processes and experienced in handling clinical workflows
- Demonstrate awareness of issues around confidentiality and information sharing and data protection
- Knowledge of current public health agenda
- Knowledge of health promotion topics relating to adults
- Knowledge of office technologies
- Knowledge and understanding of Infection Prevention and Control
- Be competent in use of Microsoft Word, Excel, PowerPoint & Outlook
- Able to set up and maintain electronic and manual filing systems
- Ability to drive and have vehicle available for work for transport between community bases/settings
- Flexible approach to working independently or as part of a close-knit team
- Ability to undertake liaison with other agencies as appropriate.
Desirable
- Experience of working with the public, in a customer service based setting.
- Experience of working in the NHS within a community setting
Person Specification Qualifications and Training Essential Good level of education up to GCSE Level English and Mathematics Evidenced Computer skills and relevant qualifications or demonstrable experience. Desirable NVQ Level 2 Business & Administration or equivalent experience Knowledge and Experience Essential Experience of office administration Experience of organising and prioritising your own work load Experience of working with SystmOne in the management of patient records. Confident with SystemOne processes and experienced in handling clinical workflows Demonstrate awareness of issues around confidentiality and information sharing and data protection Knowledge of current public health agenda Knowledge of health promotion topics relating to adults Knowledge of office technologies Knowledge and understanding of Infection Prevention and Control Be competent in use of Microsoft Word, Excel, PowerPoint & Outlook Able to set up and maintain electronic and manual filing systems Ability to drive and have vehicle available for work for transport between community bases/settings Flexible approach to working independently or as part of a close-knit team Ability to undertake liaison with other agencies as appropriate. Desirable Experience of working with the public, in a customer service based setting. Experience of working in the NHS within a community setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
CNWL Community Health Care Service
Open University, Charles Pinfold Building, Walton Hall
Milton Keynes
MK7 6AA
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
CNWL Community Health Care Service
Open University, Charles Pinfold Building, Walton Hall
Milton Keynes
MK7 6AA
United Kingdom
Employer's website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Apply Now
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Posted 19 day(s) ago
Reference: 2342246
Job summary
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.
You don't need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run What's Your Blood Type? events where you will perform blood typing testing for which training will be provided.
It's best if you live within about 30-60 minutes travel of Reading Donor Centre, since things can move quickly and you might need to travel at short notice (well always give you a heads-up though). Some events happen on weekends, so you'll need to be available occasionally but don't worry, its not every weekend. We do offer extra pay for weekend shifts, and well cover your travel costs based on our policy.
Main duties of the job
In this role you will work with the marketing team to register and book appointments for new blood donors at a variety of events, including shopping centres and workplaces. You will set up and run What's Your Blood Type? events where you will perform blood type testing.
Your duties at the events will include: -
- Collecting event equipment and manually setting up suitable spaces to run the event.
- Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
- Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
- Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
- Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
- Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
- Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.
About us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12.92 an hour (£25,272 per annum pro rata)
Contract
Bank
Working pattern
Part-time, Flexible working, Term time hours
Reference number
009218
Job locations
NHSBT
Bridge House
Reading
RG1 3ES
United Kingdom
Job description
Job responsibilities
Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.
You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.
What we offer:
- You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Job description
Job responsibilities
Come and join our Events team, who are involved in recruiting new blood donors at a variety of events, including shopping centres and workplaces. You will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.
You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood typing testing for which training will be provided.
What we offer:
- You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely do a fingertip prick and everything else you need to know.
- Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
- Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
- Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
- Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.
As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.
You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:
- Read about our application process
- Learn more about our culture at NHSBT
To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.
Person Specification
Qualifications
Essential
- Educated to GCSE, NVQ Level 2 or equivalent qualification OR equivalent experience is essential
- Comfortable with performing clinical What's Your Blood Type? tests with full training.
Experience
Essential
- Experience of working in a customer service environment (including in a voluntary capacity) is essential.
Person Specification
Qualifications
Essential
- Educated to GCSE, NVQ Level 2 or equivalent qualification OR equivalent experience is essential
- Comfortable with performing clinical What's Your Blood Type? tests with full training.
Experience
Essential
- Experience of working in a customer service environment (including in a voluntary capacity) is essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Blood and Transplant
Address
NHSBT
Bridge House
Reading
RG1 3ES
United Kingdom
Employer's website
Employer details
Employer name
NHS Blood and Transplant
Address
NHSBT
Bridge House
Reading
RG1 3ES
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 19 day(s) ago
Reference: 2342243
Job summary
We are looking for a friendly, well organised, highly motivated individual to join our friendly hard working practice team, on a part time or full time basis.
The ideal candidate will have excellent interpersonal skills, experience within Primary Care and knowledge of SystmOne clinical system with the ability to work well under pressure and will provide a high-quality patient service.
Main duties of the job
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
To act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients medication is produced within the current protocols of the surgery.
About us
We have 10,800 patients and operate from a single site. We are based in Stanley, Co Durham, which is easily accessible from Durham and Newcastle.
We are a proactive and supportive practice with a key focus on continuous development and improvement.
We recognise the increased pressure within General Practice and offer a supportive environment, striving on improving the working day for our practice team. We recognise the importance of flexibility around professional commitments and the desire for a happy work-life balance.
We are a training practice for both medical students, GP trainees and nurses and encourage the development of specialist interests within the practice.
The practice has a Good rating by the CQC and we are committed to investing and improving the medical care we provide for our patients.
There is a strong sense of team within the practice will all team members working together making this truly enjoyable place to work.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5688-26-0002
Job locations
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Job description
Job responsibilities
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice appointments system
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- To collect repeat prescription requests from the generic email, post box and reception.
- To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly.
- Processing medication requests in accordance with practice guidelines
- To liaise with patients and chemists regarding queries and requests.
- To ensure that patient queries on medication are highlighted to the relevant GP
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- Clearing and re-stocking of consulting rooms as required
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Ordering, re-ordering and monitoring of stationery and other supplies
- Dealing with clinical waste
- Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Job description Job responsibilities The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Opening up/locking up of practice premises and maintaining security in accordance with practice protocols Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork To collect repeat prescription requests from the generic email, post box and reception. To ensure repeat medication is issued in line with the protocols that are already in place and ensure that any queries raised are dealt with quickly and correctly. Processing medication requests in accordance with practice guidelines To liaise with patients and chemists regarding queries and requests. To ensure that patient queries on medication are highlighted to the relevant GP Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stocking of consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with clinical waste Provision of refreshments for staff and visitors as required and keeping the kitchen area clean and tidy Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Person Specification
Qualifications
Essential
- Educated to GCSE level standard
Desirable
- Educated to A level standard
Skills & Attributes
Essential
- Effective communication skills ability to deal with people in person and on the telephone
- Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel)
- Ability to work as part of a team
- Ability to work independently
- Very good interpersonal skills
- Capacity to work calmly under pressure
- Conscientious & Hard Working
- Enthusiastic Proactive Flexible approach to work
Experience
Essential
- Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment
- Experience of answering telephone calls in a high call-volume environment
- Experience of setting up general office administrative systems / working in an administrative office environment
- Experience of working as part of a team
- Experience of clinical computer systems, such as SystmOne
Desirable
- Experience of Primary Care, ideally within general practice
- Experience of NHS prescription processes
Person Specification Qualifications Essential Educated to GCSE level standard Desirable Educated to A level standard Skills & Attributes Essential Effective communication skills ability to deal with people in person and on the telephone Verbal reasoning skills Proficient in the use of computerised systems (Microsoft Word & Excel) Ability to work as part of a team Ability to work independently Very good interpersonal skills Capacity to work calmly under pressure Conscientious & Hard Working Enthusiastic Proactive Flexible approach to work Experience Essential Experience working in an receptionist/administrative/ secretarial role Experience of working directly with members of the public in a busy office environment Experience of answering telephone calls in a high call-volume environment Experience of setting up general office administrative systems / working in an administrative office environment Experience of working as part of a team Experience of clinical computer systems, such as SystmOne Desirable Experience of Primary Care, ideally within general practice Experience of NHS prescription processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Tanfield View Medical Group
Address
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Employer's website
https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Tanfield View Medical Group
Address
2 Scott Street
Stanley
County Durham
DH9 8AD
United Kingdom
Employer's website
https://tanfieldviewmedicalgroup.co.uk/ (Opens in a new tab)
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Posted 19 day(s) ago
Reference: 2342242
Job summary
Evaro is a fully licensed healthcare platform combining AI-assisted consultations with clinical oversight from qualified professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions.
This isn't a traditional pharmacy tech role. Around 80% of your time will be spent delivering NHS contraception consultations directly to patients. If you're at your best when you're with a patient, not counting stock, and want to work somewhere that's changing how people access care, this is worth reading on.
Access to contraception should be simple. For too many people it isn't. Long GP waits, limited appointments, and a system that hasn't kept pace with demand. Pharmacy-based services are closing that gap, but only where the right people are delivering them. Evaro is building a scalable NHS contraception pathway. The technology is in place. Now we need clinicians who can deliver high-quality, compassionate consultations at volume and do it consistently.
Main duties of the job
Most of your day will be spent talking to patients. You'll deliver NHS contraception consultations via Evaro's AI-supported platform, working through cases at pace while maintaining accuracy, empathy, and a 24-hour turnaround standard.
You'll document each consultation carefully, escalate clinical queries to the pharmacist when needed, and operate confidently within your scope of practice.
Alongside consultations, you'll support the dispensing team, help manage prescription workflows, and contribute to the smooth running of the pharmacy operation.
This is a role for someone who's composed under pressure and genuinely cares about how patients experience their care. You'll build consultation volume progressively as you settle into the role.
About us
Evaro builds technology that makes healthcare more accessible. Our platform enables brands to integrate digital health services with minimal friction, supporting 13.5 million patients across NHS and private healthcare services in the UK.
We were founded in 2018 after realising that a significant proportion of A&E consultations and GP appointments focus on minor health conditions that could be more efficiently managed digitally. What began as an e-Surgery and e-Pharmacy platform has grown into a full-stack digital health company, powering clinical, operational, and product solutions for the future of healthcare.
Our mission is to improve access to medications and health services through seamless, tech-driven experiences.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£31,000 to £35,000 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
R0054-26-0007
Job locations
42 Barnard Road
Bowthorpe Employment Area
NORWICH
NR5 9JB
United Kingdom
Job description
Job responsibilities
Pharmacy Technician Team: Pharmacy Reports to: Superintendent Pharmacist Direct Reports: None - Individual Contributor Place of Work: Office based (Norwich) Ways of Working: Office
Position Purpose Pharmacy Technicians sit within the pharmacy team and deliver NHS contraception consultations while supporting broader dispensing operations. The primary objective is to provide safe, timely contraception consultations to patients ramping from 10-15 daily to approximately 35 consultations per day while maintaining accuracy and patient confidentiality. This involves conducting consultations in line with service protocols, supporting medication dispensing and preparation, and collaborating with pharmacists and the wider team during high-volume periods. The role is central to scaling Evaro's NHS services ensuring patients receive accessible, high-quality contraceptive care.
Key Activities
NHS contraception consultations (approximately 80% of time)
- Deliver NHS contraception consultations in line with service protocols, maintaining 24-hour turnaround standards
- Document consultations accurately, ensuring patient confidentiality and compliance with NHS requirements
- Escalate clinical queries appropriately to the pharmacist, operating confidently within scope of practice
- Build consultation volume progressively from 10-15 daily to approximately 35 consultations per day
Dispensing and pharmacy support (approximately 20% of time)
- Support safe and accurate dispensing of medication, ensuring prescriptions are prepared, labelled, and documented in compliance with SOPs
- Assist with medication preparation, workflow management, and operational prioritisation
- Contribute to efficient order fulfilment and timely dispatch while maintaining high accuracy
- Learn and consistently follow Evaro's systems, dispensing workflows, and internal SOPs
Collaboration and quality
- Collaborate closely with pharmacists and the wider multidisciplinary team to maintain smooth operations during high-volume periods
- Escalate clinical concerns appropriately and operate within defined scope of practice
- Maintain accurate patient documentation and confidentiality standards
- Support process improvements and embrace technology-enabled workflows
Technical and Professional Competencies
Essential:
- NVQ Level 3 Pharmacy Technician qualification (or equivalent) fully qualified and registered
- Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
- Strong communication skills with confidence to deliver sensitive NHS contraception consultations
- Ability to follow processes and maintain accuracy in routine tasks
- Basic IT skills to work with dispensing systems
Preferred:
- Previous experience delivering NHS clinical services (e.g., contraception consultations)
- CPPE Communication Training
- Accuracy Checking Technician (ACT) qualification or interest in progressing toward ACT status
Success Measures (KPIs)
First 90 days:
- Confidently delivering 10-15 NHS contraception consultations per day with full protocol adherence and accurate documentation
- Demonstrating safe dispensing practices with no major errors and consistent SOP compliance
- Built strong working relationships with supervising pharmacists and the wider team
- Fully embedded in Evaro's systems, workflows, and consultation processes
6 months:
- Consistently delivering 25-35 NHS contraception consultations per day while maintaining 24-hour turnaround standards
- Demonstrating high accuracy in dispensing and documentation with no recurring compliance issues
- Operating independently with minimal supervision, escalating appropriately when required
12 months:
- Consistently achieving full consultation capacity (~35 daily) with sustained quality, efficiency, and professionalism
- Recognised as a reliable core contributor to service delivery and operational stability
- Trusted by pharmacists and leadership as a dependable service operator
- Actively contributing to workflow improvements
Core Behavioural Competencies
- We obsess over patient outcomes: Every contraception consultation you deliver affects a patient's health and choices. Accuracy, empathy, and confidentiality aren't optional they're the job. Red flag: Rushing consultations to hit volume, or treating patients as transactions.
- We collaborate and are constantly curious: You work alongside pharmacists, dispensers, and customer service. Asking questions when unsure and sharing context early prevents errors and builds trust. Red flag: Working in isolation, not escalating when something feels off.
- We are precise where it matters: NHS services are regulated. Following protocols exactly even when busy protects patients and the business. Red flag: Cutting corners on documentation or skipping steps to save time.
- We take ownership and follow through: If a patient has a query or a consultation needs follow-up, you own it until it's resolved or properly handed over. Red flag: Leaving loose ends, assuming someone else will pick it up.
- We innovate and learn fast: As consultation volume grows, spotting inefficiencies and suggesting improvements helps the whole service scale. Red flag: Doing things the hard way because "that's how I was trained."
Job description
Job responsibilities
Pharmacy Technician Team: Pharmacy Reports to: Superintendent Pharmacist Direct Reports: None - Individual Contributor Place of Work: Office based (Norwich) Ways of Working: Office
Position Purpose Pharmacy Technicians sit within the pharmacy team and deliver NHS contraception consultations while supporting broader dispensing operations. The primary objective is to provide safe, timely contraception consultations to patients ramping from 10-15 daily to approximately 35 consultations per day while maintaining accuracy and patient confidentiality. This involves conducting consultations in line with service protocols, supporting medication dispensing and preparation, and collaborating with pharmacists and the wider team during high-volume periods. The role is central to scaling Evaro's NHS services ensuring patients receive accessible, high-quality contraceptive care.
Key Activities
NHS contraception consultations (approximately 80% of time)
- Deliver NHS contraception consultations in line with service protocols, maintaining 24-hour turnaround standards
- Document consultations accurately, ensuring patient confidentiality and compliance with NHS requirements
- Escalate clinical queries appropriately to the pharmacist, operating confidently within scope of practice
- Build consultation volume progressively from 10-15 daily to approximately 35 consultations per day
Dispensing and pharmacy support (approximately 20% of time)
- Support safe and accurate dispensing of medication, ensuring prescriptions are prepared, labelled, and documented in compliance with SOPs
- Assist with medication preparation, workflow management, and operational prioritisation
- Contribute to efficient order fulfilment and timely dispatch while maintaining high accuracy
- Learn and consistently follow Evaro's systems, dispensing workflows, and internal SOPs
Collaboration and quality
- Collaborate closely with pharmacists and the wider multidisciplinary team to maintain smooth operations during high-volume periods
- Escalate clinical concerns appropriately and operate within defined scope of practice
- Maintain accurate patient documentation and confidentiality standards
- Support process improvements and embrace technology-enabled workflows
Technical and Professional Competencies
Essential:
- NVQ Level 3 Pharmacy Technician qualification (or equivalent) fully qualified and registered
- Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
- Strong communication skills with confidence to deliver sensitive NHS contraception consultations
- Ability to follow processes and maintain accuracy in routine tasks
- Basic IT skills to work with dispensing systems
Preferred:
- Previous experience delivering NHS clinical services (e.g., contraception consultations)
- CPPE Communication Training
- Accuracy Checking Technician (ACT) qualification or interest in progressing toward ACT status
Success Measures (KPIs)
First 90 days:
- Confidently delivering 10-15 NHS contraception consultations per day with full protocol adherence and accurate documentation
- Demonstrating safe dispensing practices with no major errors and consistent SOP compliance
- Built strong working relationships with supervising pharmacists and the wider team
- Fully embedded in Evaro's systems, workflows, and consultation processes
6 months:
- Consistently delivering 25-35 NHS contraception consultations per day while maintaining 24-hour turnaround standards
- Demonstrating high accuracy in dispensing and documentation with no recurring compliance issues
- Operating independently with minimal supervision, escalating appropriately when required
12 months:
- Consistently achieving full consultation capacity (~35 daily) with sustained quality, efficiency, and professionalism
- Recognised as a reliable core contributor to service delivery and operational stability
- Trusted by pharmacists and leadership as a dependable service operator
- Actively contributing to workflow improvements
Core Behavioural Competencies
- We obsess over patient outcomes: Every contraception consultation you deliver affects a patient's health and choices. Accuracy, empathy, and confidentiality aren't optional they're the job. Red flag: Rushing consultations to hit volume, or treating patients as transactions.
- We collaborate and are constantly curious: You work alongside pharmacists, dispensers, and customer service. Asking questions when unsure and sharing context early prevents errors and builds trust. Red flag: Working in isolation, not escalating when something feels off.
- We are precise where it matters: NHS services are regulated. Following protocols exactly even when busy protects patients and the business. Red flag: Cutting corners on documentation or skipping steps to save time.
- We take ownership and follow through: If a patient has a query or a consultation needs follow-up, you own it until it's resolved or properly handed over. Red flag: Leaving loose ends, assuming someone else will pick it up.
- We innovate and learn fast: As consultation volume grows, spotting inefficiencies and suggesting improvements helps the whole service scale. Red flag: Doing things the hard way because "that's how I was trained."
Person Specification
Knowledge & Skills
Essential
- Strong communication skills with confidence to handle sensitive conversations
- Ability to maintain accuracy at volume within a structured environment
- Basic IT proficiency and experience using pharmacy dispensing systems
Desirable
- CPPE Communication Training
- ACT qualification, or genuine interest in working toward it
Experience
Essential
- Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
- Confident, calm communicator with experience delivering sensitive patient-facing consultations
Desirable
- Experience delivering NHS clinical services, particularly contraception consultations
Qualifications
Essential
- NVQ Level 3 Pharmacy Technician qualification (or equivalent), fully qualified and registered
- GPhC registered
- Minimum 2 years' experience in a community pharmacy setting
Desirable
- Previous experience delivering NHS clinical services (e.g., contraception consultations)
- CPPE Communication Training
- Accuracy Checking Technician (ACT) qualification, or interest in progressing toward it
Person Specification
Knowledge & Skills
Essential
- Strong communication skills with confidence to handle sensitive conversations
- Ability to maintain accuracy at volume within a structured environment
- Basic IT proficiency and experience using pharmacy dispensing systems
Desirable
- CPPE Communication Training
- ACT qualification, or genuine interest in working toward it
Experience
Essential
- Minimum 2 years' experience in a community pharmacy setting with hands-on dispensing and patient-facing responsibilities
- Confident, calm communicator with experience delivering sensitive patient-facing consultations
Desirable
- Experience delivering NHS clinical services, particularly contraception consultations
Qualifications
Essential
- NVQ Level 3 Pharmacy Technician qualification (or equivalent), fully qualified and registered
- GPhC registered
- Minimum 2 years' experience in a community pharmacy setting
Desirable
- Previous experience delivering NHS clinical services (e.g., contraception consultations)
- CPPE Communication Training
- Accuracy Checking Technician (ACT) qualification, or interest in progressing toward it
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Evaro
Address
42 Barnard Road
Bowthorpe Employment Area
NORWICH
NR5 9JB
United Kingdom
Employer's website
Employer details
Employer name
Evaro
Address
42 Barnard Road
Bowthorpe Employment Area
NORWICH
NR5 9JB
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342238
Job summary
South Coast Medical Group is looking for 2 friendly, organised and approachable Receptionist/Administrators to join our teams at The Grove Surgery and our Denmark Road Medical Centre(DRMC)
This is a varied and busy role at the heart of the practice, providing an important first point of contact for our patients and supporting the wider clinical and administrative team.
We are looking for someone who is confident communicating with people both face-to-face and over the telephone, has good administrative and IT skills, and is able to remain calm, professional and helpful in a busy healthcare environment.
The post at The Grove Surgery is for 22 hours per week, and DRMC 29 hoursper weekpaid at £12.71 per hour.
The proposed working pattern is:
Grove
- Monday: 8.30-18:00
- Tuesday: 13:30-18:00
- Wednesday: 8.30-13:00
- Thursday: 8.30-13:00
DRMC
- Monday:13:30-18:30
- Wednesday: 13:30-18:30
- Thursday: 9:00-18:30
- Friday: 9:00-18:30
Previous experience within General Practice or the NHS would be beneficial, although applicants with strong reception, administrative or customer service experience are also encouraged to apply. Please specify in your application which role you would like to be considered for.
Main duties of the job
The Receptionist/Administrator will provide a courteous, efficient and effective reception and administrative service to patients and the wider practice team.
The role will include:
- Welcoming patients and visitors to the surgery and assisting with their enquiries.
- Answering incoming telephone calls and directing patients to the appropriate service or member of the team.
- Processing requests for appointments, home visits and other patient enquiries.
- Booking, amending and managing patient appointments using the practice clinical system.
- Registering new patients and updating patient information.
- Processing repeat prescription requests in accordance with practice procedures.
- Scanning, filing, photocopying and carrying out general administrative duties.
- Signposting patients and visitors to appropriate services where required.
- Monitoring the waiting area and communicating effectively with clinical and administrative colleagues.
- Maintaining patient confidentiality and handling sensitive information appropriately.
- Supporting the smooth day-to-day running of the surgery and undertaking other reasonable duties as required.
About us
About usAbout us
South Coast Medical Group is an award-winning Primary Care Network, providing primary care services to more than 55,000 patients across Bournemouth.
We are a large, forward-thinking organisation made up of a number of GP practices and teams working together to provide high-quality, accessible and patient-centred care to our local communities.
Our Reception and Administration teams are a vital part of the organisation and are often the first point of contact for our patients. We recognise the important role they play in creating a positive patient experience and in supporting the smooth day-to-day running of our services.
Our values underpin the way we work:
Seek solutionsWe look for ways to improve what we do and embrace innovation, proactivity and continuous learning.
Care and be compassionateConsideration is at the heart of excellent care, high standards and a positive work environment.
Mean what you sayHonest input from staff and patients is the driving force behind the continuing development of the organisation.
Grow relationshipsWe work collaboratively with staff and patients to build strong relationships that help us uphold our values.
The successful candidate will join a supportive team and will be expected to contribute positively to these values and to our commitment to providing a high standard of care and service to our patients.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2965-26-0006
Job locations
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Job description
Job responsibilities
Job summary
To receive, assist and direct patients in accessing the appropriate healthcare professional or service within the surgery in a courteous, efficient and effective manner.
To provide general administrative support to the surgery team and project a positive and friendly image to patients and other visitors, whether in person or via the telephone.
The post holder will also provide information and signposting to patients and visitors where appropriate.
Reception and patient contact
- Welcome and check in patients attending the surgery.
- Respond to patient enquiries in a courteous, respectful and helpful manner.
- Answer incoming telephone calls and redirect calls as appropriate.
- Process requests for same-day and future appointments.
- Deal with requests for home visits in accordance with surgery procedures.
- Contact patients when requested by the clinical or supervisory team.
- Cover reception positions as required.
- Monitor the waiting area and keep other members of the practice team informed of any relevant issues.
- Open and close the surgery as directed by practice procedures.
- Signpost patients and visitors to other services where appropriate.
Administration and computer work
- Maintain a good working knowledge of surgery procedures and work in accordance with agreed protocols.
- Use the clinical computer system to manage patient information and appointments.
- Register new patients and maintain accurate electronic patient records.
- Process changes of address and other updates to patient information.
- Process repeat prescription requests in accordance with surgery guidelines.
- Scan and file documentation onto the clinical system.
- Undertake photocopying and other general administrative duties as required.
- Regularly access and use NHS email.
- Respond appropriately to computer-generated alerts, flags and reminders.
Confidentiality
The post holder will have access to confidential and sensitive information relating to patients, carers, colleagues and the organisation.
All information must be treated as strictly confidential and only shared with authorised individuals in accordance with South Coast Medical Group policies and procedures and relevant data protection requirements.
Health, safety and infection prevention
The post holder will:
- Work in a way that promotes their own health and safety and that of colleagues, patients and visitors.
- Identify and report potential risks.
- Follow appropriate infection prevention and control procedures.
- Maintain a safe, clean and tidy working environment.
- Complete required training and apply this knowledge within the workplace.
Equality and diversity
The post holder will:
- Respect the privacy, dignity, needs, beliefs and rights of patients, carers and colleagues.
- Treat people fairly and without judgement.
- Work in accordance with organisational policies, procedures and relevant legislation.
Communication and teamwork
The post holder will:
- Communicate effectively and professionally with patients, carers and colleagues.
- Recognise when alternative methods of communication may be required.
- Work effectively as part of the wider practice team.
- Manage their own workload and time appropriately.
- Contribute ideas and suggestions to improve the effectiveness of the team and service.
Training and development
The post holder will be expected to:
- Complete all required statutory and mandatory training.
- Participate in an annual performance review.
- Take responsibility for their own learning and development.
- Maintain and develop the skills required to undertake the role effectively.
The post may include other reasonable duties as determined by South Coast Medical Group.
Job description Job responsibilities Job summaryTo receive, assist and direct patients in accessing the appropriate healthcare professional or service within the surgery in a courteous, efficient and effective manner.To provide general administrative support to the surgery team and project a positive and friendly image to patients and other visitors, whether in person or via the telephone.The post holder will also provide information and signposting to patients and visitors where appropriate.Reception and patient contactWelcome and check in patients attending the surgery.Respond to patient enquiries in a courteous, respectful and helpful manner.Answer incoming telephone calls and redirect calls as appropriate.Process requests for same-day and future appointments.Deal with requests for home visits in accordance with surgery procedures.Contact patients when requested by the clinical or supervisory team.Cover reception positions as required.Monitor the waiting area and keep other members of the practice team informed of any relevant issues.Open and close the surgery as directed by practice procedures.Signpost patients and visitors to other services where appropriate.Administration and computer workMaintain a good working knowledge of surgery procedures and work in accordance with agreed protocols.Use the clinical computer system to manage patient information and appointments.Register new patients and maintain accurate electronic patient records.Process changes of address and other updates to patient information.Process repeat prescription requests in accordance with surgery guidelines.Scan and file documentation onto the clinical system.Undertake photocopying and other general administrative duties as required.Regularly access and use NHS email.Respond appropriately to computer-generated alerts, flags and reminders.ConfidentialityThe post holder will have access to confidential and sensitive information relating to patients, carers, colleagues and the organisation.All information must be treated as strictly confidential and only shared with authorised individuals in accordance with South Coast Medical Group policies and procedures and relevant data protection requirements.Health, safety and infection preventionThe post holder will:Work in a way that promotes their own health and safety and that of colleagues, patients and visitors.Identify and report potential risks.Follow appropriate infection prevention and control procedures.Maintain a safe, clean and tidy working environment.Complete required training and apply this knowledge within the workplace.Equality and diversityThe post holder will:Respect the privacy, dignity, needs, beliefs and rights of patients, carers and colleagues.Treat people fairly and without judgement.Work in accordance with organisational policies, procedures and relevant legislation.Communication and teamworkThe post holder will:Communicate effectively and professionally with patients, carers and colleagues.Recognise when alternative methods of communication may be required.Work effectively as part of the wider practice team.Manage their own workload and time appropriately.Contribute ideas and suggestions to improve the effectiveness of the team and service.Training and developmentThe post holder will be expected to:Complete all required statutory and mandatory training.Participate in an annual performance review.Take responsibility for their own learning and development.Maintain and develop the skills required to undertake the role effectively.The post may include other reasonable duties as determined by South Coast Medical Group.
Person Specification
Knowledge & Skills
Essential
- Essential
- Excellent verbal and written communication skills.
- Ability to remain calm, professional and helpful in a busy environment.
- Good organisational and time-management skills.
- Ability to prioritise workload and manage competing demands.
- Good attention to detail and ability to maintain accurate records.
- Understanding of the importance of confidentiality when handling patient information.
- Ability to work effectively both independently and as part of a team.
- Friendly, approachable and patient-focused manner.
- Reliable, flexible and willing to support colleagues as required.
- Willingness to undertake mandatory training and ongoing development.
- Ability to demonstrate behaviours in line with South Coast Medical Group values: Seek Solutions, Care and Be Compassionate, Mean What You Say, and Grow Relationships.
Qualifications
Essential
- Essential
- Good standard of general education, including English and Maths or equivalent.
- Good level of IT literacy and confidence using computer systems.
Desirable
- Customer service, administration or business-related qualification.
- Relevant healthcare/NHS training or qualification.
Experience
Essential
- Experience of working in a reception, administrative or customer-facing role.
- Experience of dealing with members of the public both face-to-face and by telephone.
- Experience of using computer systems for data entry, record keeping or appointment administration.
Desirable
- Previous experience of working within General Practice, primary care or the wider NHS.
- Experience of working with clinical or patient record systems.
- Experience of working in a busy reception environment.
Person Specification Knowledge & Skills Essential Essential Excellent verbal and written communication skills. Ability to remain calm, professional and helpful in a busy environment. Good organisational and time-management skills. Ability to prioritise workload and manage competing demands. Good attention to detail and ability to maintain accurate records. Understanding of the importance of confidentiality when handling patient information. Ability to work effectively both independently and as part of a team. Friendly, approachable and patient-focused manner. Reliable, flexible and willing to support colleagues as required. Willingness to undertake mandatory training and ongoing development. Ability to demonstrate behaviours in line with South Coast Medical Group values: Seek Solutions, Care and Be Compassionate, Mean What You Say, and Grow Relationships. Qualifications Essential Essential Good standard of general education, including English and Maths or equivalent. Good level of IT literacy and confidence using computer systems. Desirable Customer service, administration or business-related qualification. Relevant healthcare/NHS training or qualification. Experience Essential Experience of working in a reception, administrative or customer-facing role. Experience of dealing with members of the public both face-to-face and by telephone. Experience of using computer systems for data entry, record keeping or appointment administration. Desirable Previous experience of working within General Practice, primary care or the wider NHS. Experience of working with clinical or patient record systems. Experience of working in a busy reception environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Coast Medical Group
Address
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Employer's website
https://southcoastmedicalgroup.co.uk (Opens in a new tab)
Employer details
Employer name
South Coast Medical Group
Address
South Coast Medical Group GP Surgery
The Grove Surgery
Fairmile Road
Christchurch
Dorset
BH23 2FQ
United Kingdom
Employer's website
https://southcoastmedicalgroup.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342233
Job summary
Are you looking for a new role that lets you work flexibly from home doing remote consultations? At Practice Plus Group, we believe in delivering exceptional care thats accessible, efficient, and patient-focused. In South West London our Clinical Assessment Service plays a vital role in supporting patients across the regionproviding timely, expert clinical advice and directing them to the most appropriate care pathway. As a General Practitioner, youll be part of a dynamic, multidisciplinary team working within a telephone and digital triage environment. Youll help ensure patients receive the right care, in the right place, at the right timereducing unnecessary hospital visits and improving outcomes across the system. Practice Plus Group is one of the UKs leading independent healthcare providers, and were proud to support the NHS with innovative services that put patients first. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. Please contact us directly for all contract options.
Main duties of the job
Delivering remote clinical assessments via telephone and digital platforms for patients with urgent and unscheduled care needs. Making safe, evidence-based decisions to direct patients to appropriate services, including self-care, primary care, urgent treatment centres, or emergency services. Applying advanced clinical knowledge to assess undifferentiated presentations and manage risk effectively. Supporting clinical governance, contributing to service development, and mentoring colleagues. Collaborating with GPs, paramedics, mental health professionals, and other clinicians to ensure integrated care across the region.
About us
Fully qualified General Practitioner with GMC registration and relevant UK licence to practice. Previous experience working in an Out of Hours setting is essential. Proven experience using the Adastra clinical system for patient record management. Strong clinical assessment skills and the ability to manage a diverse and often complex caseload. Excellent communication and interpersonal skills with the ability to work both independently and as part of a team. Commitment to providing compassionate, patient-centred care aligned with Practice Plus Groups values. Flexibility with working hours, including evenings, weekends, and bank holidays. Live within a 1-hour commute to site in 125 Upper Richmond Road, Putney, SW15 2TL For more information, please see the downloadable Job Description attached to the advert. Or to talk to the lead recruiter for this role, please contact Michael Shepherd - [email protected] Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer. #LI-MS1#PracticePlusGroup #IUC
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£65 to £80 an hour £65 - £80 Depending on Shift
Contract
Fixed term
Duration
12 years
Working pattern
Part-time, Flexible working, Home or remote working
Reference number
14355
Job locations
125 Upper Richmond Road
London
Surrey
SW152TL
United Kingdom
Job description
Job responsibilities
Are you looking for a new role that lets you work flexibly from home doing remote consultations? At Practice Plus Group, we believe in delivering exceptional care thats accessible, efficient, and patient-focused. In South West London our Clinical Assessment Service plays a vital role in supporting patients across the regionproviding timely, expert clinical advice and directing them to the most appropriate care pathway. As a General Practitioner, youll be part of a dynamic, multidisciplinary team working within a telephone and digital triage environment. Youll help ensure patients receive the right care, in the right place, at the right timereducing unnecessary hospital visits and improving outcomes across the system. Practice Plus Group is one of the UKs leading independent healthcare providers, and were proud to support the NHS with innovative services that put patients first. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. Please contact us directly for all contract options.
Job description Job responsibilities Are you looking for a new role that lets you work flexibly from home doing remote consultations? At Practice Plus Group, we believe in delivering exceptional care thats accessible, efficient, and patient-focused. In South West London our Clinical Assessment Service plays a vital role in supporting patients across the regionproviding timely, expert clinical advice and directing them to the most appropriate care pathway. As a General Practitioner, youll be part of a dynamic, multidisciplinary team working within a telephone and digital triage environment. Youll help ensure patients receive the right care, in the right place, at the right timereducing unnecessary hospital visits and improving outcomes across the system. Practice Plus Group is one of the UKs leading independent healthcare providers, and were proud to support the NHS with innovative services that put patients first. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. Please contact us directly for all contract options.
Person Specification
Qualifications
Essential
- For more information please contact us directly
Desirable
- For more information please contact us directly
Experience
Essential
- For more information please contact us directly
Desirable
- For more information please contact us directly
Additional Criteria
Essential
- For more information please contact us directly
Desirable
- For more information please contact us directly
Person Specification Qualifications Essential For more information please contact us directly Desirable For more information please contact us directly Experience Essential For more information please contact us directly Desirable For more information please contact us directly Additional Criteria Essential For more information please contact us directly Desirable For more information please contact us directly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Practice Plus Group
Address
125 Upper Richmond Road
London
Surrey
SW152TL
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group
Address
125 Upper Richmond Road
London
Surrey
SW152TL
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
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Posted 19 day(s) ago
Reference: 2342213
Job summary
Help patients get home safely and sooner by keeping our wards moving. We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based on Swindon Intermediate Care Centre. This is a rewarding opportunity to make a real difference to patients and their families by supporting safe, timely discharges into community services across our BSW Community Hospitals. In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and ensure everyone has the right information at the right time. You will play a key role in supporting smooth discharge processes, maintaining accurate records, completing referrals and ensuring clear communication across services. You will also build strong, supportive relationships with patients and their families on the ward, helping them to understand the discharge process and keeping them informed throughout their hospital stay.
Main duties of the job
We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based on Swindon Intermediate Care Centre. In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and support safe, timely discharges into community services. Your responsibilities include maintaining accurate records, completing referrals, building supportive relationships with patients and families, and ensuring clear communication across services. You'll support smooth discharge processes, attend MDT meetings, conduct referrals, and ensure patients and their families are informed and understand the discharge process.
About us
Established in 2006, HCRG Care Group is a leading independent provider of community health and care services in the UK. They work with health and care commissioners and communities to transform services, focusing on experience, efficiency, and improved outcomes. They deliver and transform adult and children community health services, primary care services, and wellbeing services, directly helping more than half a million people each year. Their values are centered around care, thoughtfulness, and action. They support the communities they work within by being committed to equal opportunities, offering adjustments for a diverse range of people, and adhering to safeguarding policies.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£25,500 to £27,098 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1551574809
Job locations
HCRG Care Group
Swindon
SN3 6BW
United Kingdom
Job description
Job responsibilities
Package Description:
Help patients get home safely and sooner by keeping our wards moving.
We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based on Swindon Intermediate Care Centre. This is a rewarding opportunity to make a real difference to patients and their families by supporting safe, timely discharges into community services across our BSW Community Hospitals.
In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and ensure everyone has the right information at the right time. You will play a key role in supporting smooth discharge processes, maintaining accurate records, completing referrals and ensuring clear communication across services.
You will also build strong, supportive relationships with patients and their families on the ward, helping them to understand the discharge process and keeping them informed throughout their hospital stay.
Location: Swindon Intermediate Care Centre
Hours: 37.5 hours per week
Package Description
Youll be joining a supportive and collaborative team who work closely together across the BSW community hospitals. Were a service that values good communication, fairness and kindness. Youll be encouraged to share ideas, embrace learning and take pride in helping deliver highquality patient care every day.
As a Band 3 Discharge and Flow Coordinator, you will receive:
- A salary of between £25,500 - £27,098 FTE, with access to our group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you discounts on everyday purchases as well as cashback and voucher offers
- Access to your wages as you earn them, helping you avoid overdraft fees or highinterest borrowing
- Wellbeing support online and in person, including mental health support, activity challenges, financial wellbeing tools, career coaching and counselling
- Access to elearning, bespoke career pathways and development opportunities through our Outstanding Learning Enterprise
- An open, just culture where youre encouraged to share and deliver ideas, backed by at least £100,000 of ringfenced innovation funding each year
Main Responsibilities
- Support safe and timely patient discharges by completing all required administration early and accurately.
- Visit patients on the wards to keep them and their families updated on discharge plans.
- Help people understand the discharge process, expected timeframes and the role of the Flow team.
- Attend MDT meetings and record actions, updates and discharge readiness on clinical systems.
- Attend professional and family meetings and capture clear, accurate minutes.
- Monitor predicted discharge dates for all patients and highlight changes or concerns to the team.
- Make sure patients are registered on the correct clinical systems and that electronic records are kept up to date.
- Use multiple digital systems confidently to support smooth, timely discharges and avoid delays.
- Identify patients who may need complex discharge planning and raise this with the Senior Coordinator.
- Ensure all referrals are completed before discharge and escalate where actions are outstanding.
- Maintain excellent communication with the MDT, system partners and commissioners.
- Provide clear information leaflets to patients, families and carers when needed.
- Answer calls and relay messages in a professional, respectful and accurate manner.
- Collect data and support required reporting for the service.
- Promote good communication within the MDT and make sure predicted discharges are shared daily.
- Act as a point of information on available services and referral pathways.
- Keep your mandatory training up to date and contribute to a positive, proactive team culture.
Person SpecificationEssential
- NVQ Level 3 in Care, Business Administration or equivalent experience
- Relevant IT skills, including Microsoft Office, Excel, Word, Email and MS Teams
- Experience working in a health or social care setting
- Experience working within a multidisciplinary team
- Strong organisational skills with the ability to prioritise your workload
- Minutetaking and notetaking experience
- Able to communicate professionally and empathetically with patients, families and colleagues
- Able to work well in a fastpaced environment and remain calm under pressure
- A positive and caring attitude
- Effective communication skills in person and by phone
- Experience in discharge planning
- Proactive, motivated and open to learning and improvement
- Able to plan and deliver work over extended periods within agreed timeframes
- Able to travel between sites
Desirable
- Experience using health and social care systems such as SystmOne
- Knowledge of discharge planning processes
- Awareness of infection control guidance
- Experience working in a hospital, community or adult social care setting
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes.
We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from youso please apply as soon as you can.
As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Questions About The Role?
If you'd like to find out more about this role or need any support with your application, please contact Thomas Pritchard, Recruitment Advisor, on 07884 659779, or via email at[email protected]. My working hours are Monday to Friday,8:00am to 4:00pm.
Job description Job responsibilities Package Description:Help patients get home safely and sooner by keeping our wards moving.We are looking for a motivated and compassionate Band 3 Discharge and Flow Coordinator to join our friendly Discharge and Flow team, based on Swindon Intermediate Care Centre. This is a rewarding opportunity to make a real difference to patients and their families by supporting safe, timely discharges into community services across our BSW Community Hospitals.In this role, you will work closely with nurses, therapists, social workers and other members of the multidisciplinary team to coordinate patient flow and ensure everyone has the right information at the right time. You will play a key role in supporting smooth discharge processes, maintaining accurate records, completing referrals and ensuring clear communication across services.You will also build strong, supportive relationships with patients and their families on the ward, helping them to understand the discharge process and keeping them informed throughout their hospital stay.Location: Swindon Intermediate Care CentreHours: 37.5 hours per weekPackage DescriptionYoull be joining a supportive and collaborative team who work closely together across the BSW community hospitals. Were a service that values good communication, fairness and kindness. Youll be encouraged to share ideas, embrace learning and take pride in helping deliver highquality patient care every day.As a Band 3 Discharge and Flow Coordinator, you will receive: A salary of between £25,500 - £27,098 FTE, with access to our group pension Free tea, coffee and milk at your base location Membership of My Reward Hub, giving you discounts on everyday purchases as well as cashback and voucher offers Access to your wages as you earn them, helping you avoid overdraft fees or highinterest borrowing Wellbeing support online and in person, including mental health support, activity challenges, financial wellbeing tools, career coaching and counselling Access to elearning, bespoke career pathways and development opportunities through our Outstanding Learning Enterprise An open, just culture where youre encouraged to share and deliver ideas, backed by at least £100,000 of ringfenced innovation funding each yearMain Responsibilities Support safe and timely patient discharges by completing all required administration early and accurately. Visit patients on the wards to keep them and their families updated on discharge plans. Help people understand the discharge process, expected timeframes and the role of the Flow team. Attend MDT meetings and record actions, updates and discharge readiness on clinical systems. Attend professional and family meetings and capture clear, accurate minutes. Monitor predicted discharge dates for all patients and highlight changes or concerns to the team. Make sure patients are registered on the correct clinical systems and that electronic records are kept up to date. Use multiple digital systems confidently to support smooth, timely discharges and avoid delays. Identify patients who may need complex discharge planning and raise this with the Senior Coordinator. Ensure all referrals are completed before discharge and escalate where actions are outstanding. Maintain excellent communication with the MDT, system partners and commissioners. Provide clear information leaflets to patients, families and carers when needed. Answer calls and relay messages in a professional, respectful and accurate manner. Collect data and support required reporting for the service. Promote good communication within the MDT and make sure predicted discharges are shared daily. Act as a point of information on available services and referral pathways. Keep your mandatory training up to date and contribute to a positive, proactive team culture.Person SpecificationEssential NVQ Level 3 in Care, Business Administration or equivalent experience Relevant IT skills, including Microsoft Office, Excel, Word, Email and MS Teams Experience working in a health or social care setting Experience working within a multidisciplinary team Strong organisational skills with the ability to prioritise your workload Minutetaking and notetaking experience Able to communicate professionally and empathetically with patients, families and colleagues Able to work well in a fastpaced environment and remain calm under pressure A positive and caring attitude Effective communication skills in person and by phone Experience in discharge planning Proactive, motivated and open to learning and improvement Able to plan and deliver work over extended periods within agreed timeframes Able to travel between sitesDesirable Experience using health and social care systems such as SystmOne Knowledge of discharge planning processes Awareness of infection control guidance Experience working in a hospital, community or adult social care settingAbout the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes.We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do.We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from youso please apply as soon as you can.As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Questions About The Role?If you'd like to find out more about this role or need any support with your application, please contact Thomas Pritchard, Recruitment Advisor, on 07884 659779, or via email at[email protected]. My working hours are Monday to Friday,8:00am to 4:00pm.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Care, Business Administration or equivalent experience. Relevant IT skills including Microsoft Office, Excel, Word, Email, and MS Teams. Experience in a health or social care setting and within a multi-disciplinary team. Strong organizational skills, experience in discharge planning, effective communication skills, and the ability to travel between sites.
Person Specification Qualifications Essential NVQ Level 3 in Care, Business Administration or equivalent experience. Relevant IT skills including Microsoft Office, Excel, Word, Email, and MS Teams. Experience in a health or social care setting and within a multi-disciplinary team. Strong organizational skills, experience in discharge planning, effective communication skills, and the ability to travel between sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Swindon
SN3 6BW
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Swindon
SN3 6BW
United Kingdom
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Housebound Nurse
Farnham Integrated Care Services Limited View all jobs
Posted 19 day(s) ago
Reference: 2342187
Job summary
Farnham Integrated Care Services are looking for a housebound nurse to develop, review and enable effective care support for frail and housebound patients registered with our Farnham PCN Practices.
We are looking for 1 day a week (7.5 hours) which can be worked over 2 days if desired. This is to meet the remaining QOF need for 2026/2027. Hours and days can be flexible. This is a fixed term contract until end of March 2027 with a view to extension. Start date is as soon as possible.
Enhanced access hours may also be available.
Main duties of the job
This role will provide proactive reviews for registered housebound patients in alignment with the Quality and Outcomes Framework (QOF) targets.
This includes proactive, high-quality care management to meet both individual patient needs and PCN-wide QOF indicators.
About us
About Farnham PCN
Farnham Primary Care Network brings together GP practices and healthcare professionals to provide high-quality, patient-centred care to over 50,000 patients across the Farnham area.
We are committed to innovation, collaboration and continuous improvement, creating an environment where staff feel supported, valued and empowered to develop their careers.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£22.50 an hour
Contract
Fixed term
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
E0303-26-0025
Job locations
Farnham Centre for Health
Hale Road
Farnham
Surrey
GU9 9QS
United Kingdom
Job description
Job responsibilities
Core Responsibilities:
1. Patient Assessment and Care Planning
To assess, devise, and evaluate care plans for housebound patients, ensuring that their unique health needs are met in alignment with PCN and QOF care goals.
Engage with patients, families, and caregivers to promote a patient-centred approach and ensure care aligns with both patient preferences and QOF targets.
Identify patients suitable for pro-active care via the Frailty and integrated care team MDTs and remote monitoring programme. Referring as appropriate.
2. Clinical Responsibilities
Conduct long-term condition reviews, including diabetes, cancer, learning disabilities, dementia, mental health, and blood pressure management, to support QOF performance and outcomes. Working in collaboration with practices/clinicians.
Deliver specialist care in line with your scope of practice.
Use prescriptive authority (where qualified) to enhance medication management, especially in managing long-term conditions, with attention to QOF outcomes.
Provide patient and family education on managing health conditions, preventive care strategies, and self-management aligned with QOF indicators.
3. Leadership and Development
Act as a clinical role model, delivering evidence-based care and contributing to the professional development of team members.
Mentor supporting roles to achieve relevant patient outcomes.
Oversee planning and co-ordination to support effective service delivery.
4. Clinical Governance, Audit, and Research
Participate in clinical audits and research projects, implementing improvements based on findings to enhance patient care protocols.
Contribute to the development and revision of PCN guidelines, protocols, and procedures, ensuring adherence to national and local standards, including QOF requirements.
Actively engage in PCN quality improvement initiatives aimed at enhancing patient identification, assessment, and long-term support aligned with QOF.
5. Strategic and Collaborative Work
Work proactively with PMs and directors to develop integrated care pathways, contributing to a holistic model of care.
Advise on policy development and contribute to the PCNs strategic work streams.
Job description
Job responsibilities
Core Responsibilities:
1. Patient Assessment and Care Planning
To assess, devise, and evaluate care plans for housebound patients, ensuring that their unique health needs are met in alignment with PCN and QOF care goals.
Engage with patients, families, and caregivers to promote a patient-centred approach and ensure care aligns with both patient preferences and QOF targets.
Identify patients suitable for pro-active care via the Frailty and integrated care team MDTs and remote monitoring programme. Referring as appropriate.
2. Clinical Responsibilities
Conduct long-term condition reviews, including diabetes, cancer, learning disabilities, dementia, mental health, and blood pressure management, to support QOF performance and outcomes. Working in collaboration with practices/clinicians.
Deliver specialist care in line with your scope of practice.
Use prescriptive authority (where qualified) to enhance medication management, especially in managing long-term conditions, with attention to QOF outcomes.
Provide patient and family education on managing health conditions, preventive care strategies, and self-management aligned with QOF indicators.
3. Leadership and Development
Act as a clinical role model, delivering evidence-based care and contributing to the professional development of team members.
Mentor supporting roles to achieve relevant patient outcomes.
Oversee planning and co-ordination to support effective service delivery.
4. Clinical Governance, Audit, and Research
Participate in clinical audits and research projects, implementing improvements based on findings to enhance patient care protocols.
Contribute to the development and revision of PCN guidelines, protocols, and procedures, ensuring adherence to national and local standards, including QOF requirements.
Actively engage in PCN quality improvement initiatives aimed at enhancing patient identification, assessment, and long-term support aligned with QOF.
5. Strategic and Collaborative Work
Work proactively with PMs and directors to develop integrated care pathways, contributing to a holistic model of care.
Advise on policy development and contribute to the PCNs strategic work streams.
Person Specification
Qualifications
Essential
- Qualified Registered Nurse with a degree in nursing or a Registered Nurse Degree Apprenticeship (RNDA).
- Registered with the Nursing & Midwifery Council (NMC).
- Level 7 or above post-graduate qualification in a relevant area, such as frailty, wound care, diabetes, respiratory/CVD, or public health management.
Desirable
- Prescribing qualification is preferred, ideally Independent/Supplementary Prescriber status.
Experience
Essential
- Demonstrated experience in enhanced practice and familiarity with Primary Care and General Practice Nursing Career and Core Capabilities.
- Interest in frailty and experience in caring for elderly, housebound, or vulnerable patients.
- Strong communication, problem-solving, and organisational skills.
- Ability to work independently and within an MDT, providing leadership and mentoring as required.
Person Specification
Qualifications
Essential
- Qualified Registered Nurse with a degree in nursing or a Registered Nurse Degree Apprenticeship (RNDA).
- Registered with the Nursing & Midwifery Council (NMC).
- Level 7 or above post-graduate qualification in a relevant area, such as frailty, wound care, diabetes, respiratory/CVD, or public health management.
Desirable
- Prescribing qualification is preferred, ideally Independent/Supplementary Prescriber status.
Experience
Essential
- Demonstrated experience in enhanced practice and familiarity with Primary Care and General Practice Nursing Career and Core Capabilities.
- Interest in frailty and experience in caring for elderly, housebound, or vulnerable patients.
- Strong communication, problem-solving, and organisational skills.
- Ability to work independently and within an MDT, providing leadership and mentoring as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Farnham Integrated Care Services Limited
Address
Farnham Centre for Health
Hale Road
Farnham
Surrey
GU9 9QS
United Kingdom
Employer details
Employer name
Farnham Integrated Care Services Limited
Address
Farnham Centre for Health
Hale Road
Farnham
Surrey
GU9 9QS
United Kingdom
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Registered Nurse, General Medicine *Internal Only*
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342185
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
Registered Nurse, General Medical Ward
Larch C is a 28 bedded general medical ward. Patient safety is embedded in everything we do. Our aim is to provide an excellent patient experience from admission to discharge ensuring all physical and mental health needs are met.
For an informal chat please call Jacqueline Urquhart, 01228 814188
Main duties of the job
Larch C is a general medical ward which cares for patients with a wide range of needs, from acutely unwell patients to managing long term conditions, complex discharge planning to end of life care.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.
We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year Per Annum
Contract
Permanent
Working pattern
Full-time
Reference number
262-A-26-8165962
Job locations
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment. Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Registered Nurse, with active registration
Desirable
- Teaching certificate or equivalent.
Knowledge and Experience
Essential
- Post registration nursing care and the ability to deal with a continually changing work load
- Continuing professional development
- NMC code of conduct
- Teaching and mentoring
- Clinical governance
Desirable
- Leadership skills
Skills and Aptitude
Essential
- Ability to work as a team member, without close supervision
- Effective communication and interpersonal skills.
- Organisational skills
- Ability to demonstrate the Compassionate values and behaviours needed for dignified care.
- IT skills
Other requirements
Essential
- Flexibility
- Motivation
- Enthusiasm.
Person Specification Qualifications Essential Registered Nurse, with active registration Desirable Teaching certificate or equivalent. Knowledge and Experience Essential Post registration nursing care and the ability to deal with a continually changing work load Continuing professional development NMC code of conduct Teaching and mentoring Clinical governance Desirable Leadership skills Skills and Aptitude Essential Ability to work as a team member, without close supervision Effective communication and interpersonal skills. Organisational skills Ability to demonstrate the Compassionate values and behaviours needed for dignified care. IT skills Other requirements Essential Flexibility Motivation Enthusiasm.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
Cumberland Infirmary
Newtown Road
Carlisle
CA2 7HY
United Kingdom
Employer's website
https://www.ncic.nhs.uk/ (Opens in a new tab)
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Clinical Support Worker, Ward 2
North Cumbria Integrated Care NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342178
Job summary
Clinical Support Workers -73.5 hours available, full or part time
We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberland Hospital. We are looking for caring, dedicated, innovative and motivated Clinical Support Workers to work as part of our dedicated multidisciplinary team. We are a dynamic and enthusiastic team, centralised around holistic patient care with a multidisciplinary approach. Ward 2 is a 27 bedded Acute Medical ward. We work closely with the experienced and highly motivated Multidisciplinary team .
Main duties of the job
You must have a caring approach, be an excellent communicator and be capable of delivering high standards of patient care. Shift pattern - Days, nights, weekends and bank holidays
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
Being a clinically led organisation
Quality and safety at the heart of our Trust
A positive patient experience every time
A great place to work
Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
262-A-26-8255899
Job locations
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Alpitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions
- observations and metrics
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable
- Keyboard skills.
- Venepuncture
Other Requirements
Essential
- Promote equality and value diversity Adhere to Trust Values and professional behaviours.
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service
- Adhere to Trust Values and professional behaviours.
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Person Specification
Qualifications
Essential
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
Desirable
- Undertaken relevant additional training for Clinical Support Workers
Knowledge and Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings Working knowledge of legislation underpinning care provision
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills and Alpitudes
Essential
- Excellent interpersonal, communication and active listening skills.
- Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions
- observations and metrics
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure.
- Presents self as courteous, respectful and helpful and understands importance of professional image.
- Reliable, adaptable and dependable.
Desirable
- Keyboard skills.
- Venepuncture
Other Requirements
Essential
- Promote equality and value diversity Adhere to Trust Values and professional behaviours.
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service
- Adhere to Trust Values and professional behaviours.
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Employer details
Employer name
North Cumbria Integrated Care NHS Foundation Trust
Address
West Cumberland Hospital
Homewood Road
Whitehaven
CA28 8JG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342176
Job summary
The role of the Receptionist/Administrator is to provide reception services and administrative support to staff within the Outpatients Department. The team undertake a wide variety of admin tasks including, checking patients in for appointments, booking appointments, answering telephone queries and processing incoming post. The role would suit some one who is good at multitasking, problem solving with an empathetic nature, who has a passion for helping patients and providing excellent customer service.
The reception team is currently made up of 12 staff members who cover the Outpatients activity predominately based at Dorking & Redhill with travel to our other sites in Epsom and Warlingham. The staff work on a rota basis, which includes some evenings and weekends, Monday to Saturday, the shift pattern varies from week to week with no set days, only set hours.
The ideal candidate will have previous patient or customer facing experience and excellent communication skills. Within this fast-paced environment it is necessary to remain calm and maintain a high level of attention to detail. You will be able to help manage the workload efficiently and effectively on a daily basis to facilitate the patients care being as smooth and efficient as possible.
We will provide the training necessary to use our inhouse IT systems, however a good working knowledge of Microsoft Office would be beneficial. You will be required to maintain patient confidentiality at all times.
Main duties of the job
The role will be shift based at all sites, predominately based at Dorking & Redhill with travel to our other sites. To undertake tasks essential to the smooth, effective provision of quality care and efficient level of service for patients and their families. This will include covering the reception at DHC for some evenings and weekends on a rotational basis.
It is essential that the post holder exercises initiative and judgement whilst maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision.
You must be eligible to work in the UK as we are unable to offer visa sponsorship for this role.
Please note we may close this vacancy early depending on the number of applications.
About us
Dorking Healthcare (DHC) is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC (Care Quality Commission) receiving a Good status in our most recent inspection, we are an accredited AQP (Any Qualified Provider). Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times.
A can-do attitude is a vital asset at DHC and we are looking for like-minded individuals to work with us who share the same approach and work ethic.
The benefits we offer include:
- Competitive salaries
- Membership of the NHS pension scheme
- 27 days annual leave plus bank holidays, increasing with length of service
- Access to an Employee Assistance Programme
- Opportunities for training, development and career progression
- Some of our sites have free on-site parking (subject to availability)
We aim to be an employer of choice and conduct annual staff satisfaction surveys.DHC actively encourage and promotes diversity, ensures all voices are heard and included and is committed to equal opportunities for all.
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£13.32 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
U0103-26-0062
Job locations
Holmhurst Medical Centre
12 Thornton Side
Redhill
Surrey
RH1 2NP
United Kingdom
Old Cottage Hospital
Alexandra Road
Epsom
Surrey
KT17 4BL
United Kingdom
Dorking Hospital
Horsham Road
DORKING
Surrey
RH4 2AA
United Kingdom
Elizabeth House Medical Practice
515 Limpsfield Road
Warlingham
Surrey
CR6 9LF
United Kingdom
Medwyn Centre
Reigate Road
DORKING
Surrey
RH4 1SD
United Kingdom
Old Cottage Hospital
Alexandra Road
Epsom
Surrey
KT17 4BL
United Kingdom
Warlingham Green Medical Practice
1 Church Road
WARLINGHAM
Surrey
CR6 9NW
United Kingdom
Greystone House Practice
Doctors Surgery
99 Station Road
REDHILL
RH1 1EB
United Kingdom
Job description
Job responsibilities
Duties and responsibilities
To liaise and be the first point of contact for clinicians, staff, patients, carers and non-clinical service providers utilising and visiting the hospital.
To respond appropriately to contentious, sensitive and difficult enquiries to ensure a satisfactory conclusion.
Responsible for answering incoming calls and emails, dealing with their requests for information effectively.
Booking and rescheduling patient appointments via telephone, SMS and letters.
To reschedule appointments and clinics when requested and by the deadlines specified, using the computerised system.
To maintain and update records as appropriate.
To receive and dispatch mail promptly.
To ensure appropriate handover of information relating to reception/ administrative work.
To attend regular meetings within DHC, maintain and keep up to date with working procedures.
To manage own workload efficiently and effectively on a daily basis with a degree of autonomy.
Maintain confidentiality at all times.
Make decisions pertaining to the smooth and efficient running of the department acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible.
The post holder must maintain the confidentiality of information about patients staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles.
Job description Job responsibilities Duties and responsibilitiesTo liaise and be the first point of contact for clinicians, staff, patients, carers and non-clinical service providers utilising and visiting the hospital.To respond appropriately to contentious, sensitive and difficult enquiries to ensure a satisfactory conclusion.Responsible for answering incoming calls and emails, dealing with their requests for information effectively.Booking and rescheduling patient appointments via telephone, SMS and letters.To reschedule appointments and clinics when requested and by the deadlines specified, using the computerised system.To maintain and update records as appropriate.To receive and dispatch mail promptly.To ensure appropriate handover of information relating to reception/ administrative work.To attend regular meetings within DHC, maintain and keep up to date with working procedures.To manage own workload efficiently and effectively on a daily basis with a degree of autonomy.Maintain confidentiality at all times.Make decisions pertaining to the smooth and efficient running of the department acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible.The post holder must maintain the confidentiality of information about patients staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles.
Person Specification
Experience
Essential
- Computer literate (MS packages and databases)
- Data protection in a health care environment
- Previous NHS experience in a reception/administration role
Desirable
- Experience of SystmOne
Attributes
Essential
- 'Can do attitude to daily tasks, adversity and new ways of working.
- Full clean driving licence and own vehicle
Skills
Essential
- Ability to communicate effectively with a diverse group within the community
- Ability to maintain confidentiality at all times
- Patient focussed
- Ability to prioritise workload
- Excellent attention to detail to maintain accurate patient records
- Working as part of a team SystmOne (NHS database)
Qualifications
Essential
- Good standard of education
- (Numerate and good standard of English)
Person Specification Experience Essential Computer literate (MS packages and databases) Data protection in a health care environment Previous NHS experience in a reception/administration role Desirable Experience of SystmOne Attributes Essential 'Can do attitude to daily tasks, adversity and new ways of working. Full clean driving licence and own vehicle Skills Essential Ability to communicate effectively with a diverse group within the community Ability to maintain confidentiality at all times Patient focussed Ability to prioritise workload Excellent attention to detail to maintain accurate patient records Working as part of a team SystmOne (NHS database) Qualifications Essential Good standard of education (Numerate and good standard of English)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dorking Healthcare Ltd.
Address
Holmhurst Medical Centre
12 Thornton Side
Redhill
Surrey
RH1 2NP
United Kingdom
Employer's website
https://dhcclinical.co.uk/ (Opens in a new tab)
Employer details
Employer name
Dorking Healthcare Ltd.
Address
Holmhurst Medical Centre
12 Thornton Side
Redhill
Surrey
RH1 2NP
United Kingdom
Employer's website
https://dhcclinical.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342166
Job summary
Welcome to FCMS!
Post: Health Care Assistant
Pay: £13.26 depending on qualifications and experience
Hours: Bank
Accountable to: Head of Clinical Workforce
Base: Newfield House, Blackpool.
*Please note that our roles are not being considered for sponsorship currently*
Overview of Role: We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidate should be approachable and display excellent communication skills, compassion and a non-judgemental attitude. We are looking for a Health care assistant to join the team on a bank basis, covering all the services within Inclusion Health.
Main duties of the job
Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.
Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.
Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.
The targeted demand management service offers a wound care service in Fleetwood on weekly basis, and a health care assistant led health check service every two weeks.
About us
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£13.26 an hour
Contract
Bank
Working pattern
Part-time
Reference number
U0051-26-0063
Job locations
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Job description
Job responsibilities
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.
Day to Day Duties to include, but not exhaustive:
Support the Management team to ensure all QOF Targets are met
Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise, and manage own workload in a manner that maintains and promotes quality
Deliver care according to local and national guidelines
Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making
Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management
Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.
Clinical practice:
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Job description
Job responsibilities
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.
Day to Day Duties to include, but not exhaustive:
Support the Management team to ensure all QOF Targets are met
Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise, and manage own workload in a manner that maintains and promotes quality
Deliver care according to local and national guidelines
Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making
Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management
Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.
Clinical practice:
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Person Specification
Qualifications
Essential
- Good standard of general education
- NVQ level 3 or equivalent
- Venepuncture
- Wound care
- Ability to record ECGs and observations
Desirable
- Ear syringing
- Diabetic Foot Checks
Experience
Essential
- Passion for working with this patient group.
- Experience of working in GP or Practice, Community, ED or Urgent Care
- Experience working with vulnerable or complex groups of patients.
- Ability to work as a team member.
- Able to exercise initiative in organisation and prioritising.
- Good communication skills both written and oral
- Good Interpersonal skills
Desirable
- Health Promotion Experience
- Up to date with Mandatory Training including Safeguarding Level 3
- Knowledge of EMIS computer systems
- Basic IT skills
Other
Essential
- Willing / able to attend appropriate training.
- Commitment to own personal development.
Communication
Essential
- Good communication skills both written and oral
- Good Interpersonal skills
- Enthusiastic and committed about the role.
- Flexible
- Ability to diffuse difficult situations and deal with difficult members of the public.
- Positive and confident disposition
Person Specification
Qualifications
Essential
- Good standard of general education
- NVQ level 3 or equivalent
- Venepuncture
- Wound care
- Ability to record ECGs and observations
Desirable
- Ear syringing
- Diabetic Foot Checks
Experience
Essential
- Passion for working with this patient group.
- Experience of working in GP or Practice, Community, ED or Urgent Care
- Experience working with vulnerable or complex groups of patients.
- Ability to work as a team member.
- Able to exercise initiative in organisation and prioritising.
- Good communication skills both written and oral
- Good Interpersonal skills
Desirable
- Health Promotion Experience
- Up to date with Mandatory Training including Safeguarding Level 3
- Knowledge of EMIS computer systems
- Basic IT skills
Other
Essential
- Willing / able to attend appropriate training.
- Commitment to own personal development.
Communication
Essential
- Good communication skills both written and oral
- Good Interpersonal skills
- Enthusiastic and committed about the role.
- Flexible
- Ability to diffuse difficult situations and deal with difficult members of the public.
- Positive and confident disposition
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
Employer details
Employer name
FCMS
Address
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website
http://www.fcms-nw.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 19 day(s) ago
Reference: 2342157
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;
https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/9674
You must be a Registered Adult Nurse or Registered Midwife with a current and valid Nursing and Midwifery Council Pin and will share our vision of making choice a reality for everyone.
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
As a Registered Midwife, youll work across our Leeds clinic and surrounding Community Treatment Centres, providing expert care and support to clients. Youll be part of a dynamic, multidisciplinary team committed to clinical excellence and client well being.
This role offers the opportunity to:
- Deliver person centred care in a fast-paced, supportive environment
- Enhance your clinical and professional skills through ongoing training
- Advocate for clients and support their reproductive health choices
- Work with empathy, integrity, and a strong sense of purpose
Please note: A car is required for travel to surrounding clinics.
Benefits Package
Financial
- Opportunities for salary progression
- Aviva pension scheme (up to 5% employer contribution)
- Blue Light Card access to 4,000+ perks and discounts
- Cycle to Work scheme and season ticket loan for public transport
- Long Service recognition rewards programme
Wellbeing
- 24/7 GP access via Westfield Healths Doctor Line and Employee Assistance Programme
- Birthday Bonus: Enjoy an extra day of annual leave for your birthday
- Accredited Mental Health First Aiders
- Family-friendly policies and flexible working options
- National Employee Recognition Programme
Personal Development
- Clear pathways for career progression
- Paid training and development opportunities
- Accredited apprenticeship programmes
- Learning agreements to support your growth
About us
At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we providethe best possible care and support to our clients.
Being one of the worlds leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.
Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.
Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?
Details
Date posted
15 September 2026
Pay scheme
Other
Salary
£33,353.66 to £37,522.87 a year Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
B0539-26-0222
Job locations
Marie Stopes International
45 Barrack Road
Leeds
LS7 4AB
United Kingdom
Job description
Job responsibilities
For more information about the role, please view the job description:
https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Registered-Nurse-Midwife-Leeds.pdf
Job description
Job responsibilities
For more information about the role, please view the job description:
https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Registered-Nurse-Midwife-Leeds.pdf
Person Specification
Skills
Essential
- Your role will encompass a variety of tasks, including working independently in both surgical and community treatment centres. Through our comprehensive training, you'll have the opportunity to expand your competencies, mastering skills such as ultrasound scanning, implant and coil fitting, and more. As you progress and develop your skills, you'll be rewarded for your growth and achievements within MSI UK.
Person Specification
Skills
Essential
- Your role will encompass a variety of tasks, including working independently in both surgical and community treatment centres. Through our comprehensive training, you'll have the opportunity to expand your competencies, mastering skills such as ultrasound scanning, implant and coil fitting, and more. As you progress and develop your skills, you'll be rewarded for your growth and achievements within MSI UK.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
MSI Reproductive Choices
Address
Marie Stopes International
45 Barrack Road
Leeds
LS7 4AB
United Kingdom
Employer's website
Employer details
Employer name
MSI Reproductive Choices
Address
Marie Stopes International
45 Barrack Road
Leeds
LS7 4AB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
999 Clinical Advisor - Nights only - Full & Part time Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342156
Job summary
Make a Difference When It Matters Most
Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.
We're looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 - Clinical Advisors. This is a unique opportunity to play a vital role at the heart of urgent and emergency care.
As part of a dynamic multidisciplinary team, you will:
- Monitor live 999 calls handled by Emergency Call Takers (ECTs)
- Provide clinical oversight to ensure safe and appropriate patient outcomes
- Use your expertise to make real-time, dynamic clinical assessments
- Apply evidence-based decision-making supported by advanced clinical software
This role offers a rare chance to use your clinical judgement in a fast-paced environment where your decisions directly impact patient safety and the effective flow of urgent care services across the NHS.
If you're looking for a role where your experience truly makes an impact--this is it.
Please note that courses are scheduled to run monthly from October 2026.
Main duties of the job
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and work with managers to maintain strong performance.
- Engage in monthly call audits and ongoing self-reflection.
About us
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values ofCaring, Professional and Honestguide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-9CAS-CSM-I-NIGHTS
Job locations
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
- Triaging
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
- Triaging
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
999 - Clinical Advisor - Nights only - Full & Part time - Bicester
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342153
Job summary
Make a Difference When It Matters Most
Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.
We're looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 - Clinical Advisors. This is a unique opportunity to play a vital role at the heart of urgent and emergency care.
As part of a dynamic multidisciplinary team, you will:
- Monitor live 999 calls handled by Emergency Call Takers (ECTs)
- Provide clinical oversight to ensure safe and appropriate patient outcomes
- Use your expertise to make real-time, dynamic clinical assessments
- Apply evidence-based decision-making supported by advanced clinical software
This role offers a rare chance to use your clinical judgement in a fast-paced environment where your decisions directly impact patient safety and the effective flow of urgent care services across the NHS.
If you're looking for a role where your experience truly makes an impact--this is it.
Please note that courses are scheduled to run monthly from November 2026.
Main duties of the job
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and work with managers to maintain strong performance.
- Engage in monthly call audits and ongoing self-reflection.
About us
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values ofCaring, Professional and Honestguide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-9CAN-CSM-I-NIGHTS
Job locations
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
- Triaging
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
- Triaging
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
999 Clinical Advisor - Ambulance Telephone Triage - Otterbourne
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342152
Job summary
Make a Difference When It Matters Most
Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.
We're looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 - Clinical Advisors. This is a unique opportunity to play a vital role at the heart of urgent and emergency care.
As part of a dynamic multidisciplinary team, you will:
- Monitor live 999 calls handled by Emergency Call Takers (ECTs)
- Provide clinical oversight to ensure safe and appropriate patient outcomes
- Use your expertise to make real-time, dynamic clinical assessments
- Apply evidence-based decision-making supported by advanced clinical software
This role offers a rare chance to use your clinical judgement in a fast-paced environment where your decisions directly impact patient safety and the effective flow of urgent care services across the NHS.
If you're looking for a role where your experience truly makes an impact--this is it.
Please note that courses are scheduled to run monthly from November 2026.
Main duties of the job
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and work with managers to maintain strong performance.
- Engage in monthly call audits and ongoing self-reflection.
About us
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values ofCaring, Professional and Honestguide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-CSDS-CSM-Q
Job locations
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Southern House
Sparrowgrove, Otterbourne
Otterbourne
SO21 2RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
999 Clinical Advisor - Ambulance Telephone Triage - Bicester
South Central Ambulance Service NHS Foundation Trust View all jobs
Posted 19 day(s) ago
Reference: 2342151
Job summary
Make a Difference When It Matters Most
Every day, thousands of people contact our NHS 999 service in moments of urgent need. Behind every call, skilled clinicians are making critical decisions - ensuring patients receive the right care, in the right place, at the right time.
We're looking for experienced and compassionate Paramedics and Nurses to join our clinical team within the Integrated Contact Centre (ICC) as 999 - Clinical Advisors. This is a unique opportunity to play a vital role at the heart of urgent and emergency care.
As part of a dynamic multidisciplinary team, you will:
- Monitor live 999 calls handled by Emergency Call Takers (ECTs)
- Provide clinical oversight to ensure safe and appropriate patient outcomes
- Use your expertise to make real-time, dynamic clinical assessments
- Apply evidence-based decision-making supported by advanced clinical software
This role offers a rare chance to use your clinical judgement in a fast-paced environment where your decisions directly impact patient safety and the effective flow of urgent care services across the NHS.
If you're looking for a role where your experience truly makes an impact--this is it.
Please note that courses are scheduled to run monthly from November 2026.
Main duties of the job
- Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
- Assess incoming symptom-based calls and determine urgency and priority.
- Provide evidence-based clinical advice and support onward referral within the NHS.
- Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care.
- Contribute to achieving national ambulance standards and local performance targets.
- Participate in team meetings and work with managers to maintain strong performance.
- Engage in monthly call audits and ongoing self-reflection.
About us
At South Central Ambulance Service (SCAS), every role contributes to helping people when they need us most. Whether delivering frontline care, supporting our Emergency Operations Centres, or working in corporate and support services, your work makes a meaningful difference every day.
Our values ofCaring, Professional and Honestguide everything we do. We care for our patients, communities and each other, act professionally with pride and a commitment to excellence, and work honestly, building trust through openness, integrity and respect.
We offer a range of learning and development opportunities, wellbeing support, flexible working where service needs allow, membership of the NHS Pension Scheme, and a variety of staff benefits. We also work in partnership with our recognised trade unions,Unison, Unite GMB and RCN, which provide members with workplace support, representation and advice.
SCAS is proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion. We strive to create a workplace where everyone feels they belong, are valued for who they are, and have opportunities to grow and succeed.
Join SCAS and help us deliver exceptional care when it matters most.
Details
Date posted
15 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
195-26-CSDN-CSM-Q
Job locations
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Job description
Job responsibilities
The Recruitment Process
The recruitment process consists of 2 stages. Candidates successful at each stage will progress to the next stage.
- Application online application form, answering questions explaining clearly how you meet the essential and desirable criteria for the role. Use the additional information section to provide information on all relevant experience.
- Interview a face-to-face interview, discussing your skills, experience and providing an opportunity for you to find out more about the role.
If you are a paramedic/nurse who enjoys clinical decision making, teamwork and supporting patient care, this could be the perfect next step in your career.
Please see Job Description and Person Specification for full details on this role.
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Person Specification
Qualifications
Essential
- Recognised Nursing/Emergency Care Practitioner/Paramedic qualification
- Valid registration with NMC or HCPC
Desirable
- Recognised mentorship qualification and experience
Knowledge
Essential
- Nursing/Emergency Care Practitioner/Paramedic experience in acute or primary care
- Extensive clinical knowledge
- Significant post qualification experience in acute or primary care
Desirable
- Telephone triage experience
- Experience of supporting others in clinical practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Employer details
Employer name
South Central Ambulance Service NHS Foundation Trust
Address
Northern House
Talisman Road
Bicester
OX26 6HR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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