Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details.

For further information and/or an informal discussion, please contact Dr Katie Salucci, E&B2 Clinical Team Lead - [email protected].

Person Specification

Education/Qualification/Training

Essential

• Postgraduate Doctorate in Clinical or Counselling Psychology (or equivalent), Systemic Family Therapy (or equivalent), or a qualification as a Community Mental Health Nurse (CMHN) or Psychological Therapist, with registration with the HCPC, UKCP, BACP, BABCP, NMC, or another relevant professional body

Desirable

• Master's level post registration training in child & adolescent or adult mental health
• Non-Violent Resistance parenting qualification
• DBT training

Experience

Essential

• Significant experience of working in CAMHS/Adult Mental Health Service settings
• Experience of working with a wide range of CAMHS presentations
• Experience of facilitating group therapy in CAMHS
• Experience of care and safety/risk management planning & treatment
• Experience of working in a culturally diverse Inner-city area
• Experience of working in a multi-disciplinary way
• Experience in crisis work
• Experience of the assessment/ treatment and management of YP with complex mental disorders
• Experience of working with YP out of School/Education
• Experience of working collaboratively with Children Services and other agencies
• Experience of managing/ supervising and providing appropriate Teaching & Training for supervisees in Mental Health services
• Experience of working collaboratively with new referrals/ front door services

Desirable

• Coordination and facilitation of therapeutic group delivery
• Leading in pathways in CAMHS/AMH services
• Leading/ working collaboratively with front door services
• Senior role in established pathways in CAMHS/AMH services
• Experience of consultation/Lead role in Conduct & Emotional behavioural pathways
• NVR trained
• Systemic work with parents, families, carers
• Experiences of Home treatment Team delivery for young people
• Experiences of early intervention/ prevention work in Mental health for young people/adults
• Experience of facilitating Group work for Yong people i.e., DBT
• Experience of facilitating parent/carer group work, systemic work to the parents/carers of YP in CAMHS
• Experience of leading and support in the delivery of Crisis/DBT/ Conduct pathways in CAMHS services
• Experience of working with young people/adults with substance misuse

Skills and Abilities

Essential

• Evidence of well-developed clinical skills and knowledge in CAMHS/AMHS
• Skilled in emergency and crisis assessments
• Specialist clinical skills within in specific therapeutic modalities e.g., CBT
• Ability to work in a high-pressured environment and manage competing demands
• Highly developed, appropriate, and transparent communication skills with both internal and external colleagues
• Able to manage own time and caseload
• Excellent written & verbal communication skills
• Able to work effectively across organisational boundaries
• Basic computer skills e.g., RiO, COMMIT and Excel
• Experience of managing a team Including supervision, Training, formulating health rosters

Desirable

• Evidence of ability to lead, support and influence others
• Teaching skills, both in clinical setting and education centres
• Knowledge and experience of service needs, needs of young people in the local area and experience of transformation pathways
• Knowledge and experience of meeting service needs & demands
• Working collaboratively with Commissioning bodies and other agencies involved in the service delivery

Knowledge

Essential

• A high degree of self-awareness and an ability to reflect on personal and professional attitudes and accept feedback
• Awareness of current national guidelines and policies in the field of CAMHS, including Child Protection Guidelines
• Knowledge of The Mental Health Act 1983 and Children's Act
• Knowledge of specific inner-city issues which impact on care delivery
• Knowledge of standard setting and quality assurance

Desirable

• Knowledge of development in inter agency partnership
• In-depth knowledge and current of CAMHS issues including assessment and interventions
• An awareness of different research methods

Other

Essential

• Commitment to equal opportunities
• Self-motivated, enthusiastic, innovative, assertive, and flexible
• Proven qualities in sustaining the mental, emotional, and physical demands of specialized therapeutic work with disturbed and distressed children, adolescents, and their families/carer networks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Tower Hamlets CAMHS

18 Greatorex Street

London

E1 5NF

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

- Screen referrals from GPs and other professionals for individual assessments, and participate in daily referral meetings. - Conduct mental health assessments for older adults with mental health conditions who do not qualify for the Community Mental Health Team (CMHT). - Serve as a liaison with Primary Care Services, Adult Social Care (ASC), and Neighborhood teams. - Escalate cases to the specialized older adult CMHT, integrated care team, or diagnostic memory clinic when the patient's needs align better with these services. - Ensure that any adult safeguarding concerns are raised and handled according to ELFTS and ASC policies, following Section 42 of the Care Act. - Operate independently to make clinical judgments, assess alternative actions, and provide advice on clinical cases concerning older adult patients and those with comorbidities. - Offer guidance to neighborhood teams on effectively addressing the needs of older adults. - Advocate for the use of the Mental Capacity Act, including assessments and documentation in care home settings, by offering advice and direct support with case examples. - Take the lead in the assessment, planning, implementation, and evaluation of interventions and treatments for individuals aged 18 and over who present with mental health issues within a designated geographical area or as required by the Service, ensuring that evidence-based practices are consistently applied. - Conduct assessments for individuals with complex needs and comorbidities associated with older age, collaborating with relevant professionals to identify their needs and establish comprehensive treatment plans.

Person Specification

Education/Qualification/Training

Essential

• Registered Nurse/Allied Health Professional
• Substantial post-registration experience in older adults mental health in community settings

Desirable

• Post-graduate diploma level equivalent training in a relevant area o
• Short specialist courses relating to dementia and/or older adult mental health
• Student Educator Training
• non-medical prescribing or working towards

Experience

Essential

• oExperience of autonomous caseload management, including assessment, intervention planning and evaluation
• oExperience of assessment and intervention planning for older adults with dementia and/or mental health conditions
• oUnderstanding of comorbidities that may affect older age and mental health
• oExperience of being involved in a service or quality improvement proje
• oExperience of providing training/education and presentations
• oDocumented evidence of CPD
• o Demonstrable experience of having received and engaged with clinical supervision

Desirable

• o Experience of supervising staff and/or students

Knowledge and Skills

Essential

• oAbility work autonomously, and manage a complex caseload with minimal supervision
• oAbility to communicate with a wide range of professionals
• oAbility to effectively prioritize workload
• oAbility to collect biopsychosocial information from a variety of sources and independently make clinical judgments and create care plans based on the analysis of the information
• oUnderstanding of biopsychosocial issues that can impact the health and wellbeing of older people
• oKnowledge of specific legislation and policies pertinent to older adult mental health and dementia
• oEffective written, oral and communication skills
• oUnderstanding of team dynamics and ability to work effectively as part of a team
• oKnowledge of word-processing, powerpoint and spreadsheet applications, and electronic record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

The Robinson Centre

Mile End Hospital

London

E1 4DG

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking a Patient Safety Investigator to join the Patient Safety & Learning Team on a 12-month fixed-term basis.

The post holder will undertake systems-based patient safety investigations and learning responses in accordance with the Patient Safety Incident Response Framework (PSIRF), applying recognised approaches including SEIPS and human factors principles. Working autonomously, you will manage a caseload of concurrent investigations, analyse complex clinical information, engage with patients, families and staff, and identify system-level learning and opportunities for improvement.

The role requires strong analytical and investigative skills, sound professional judgement and the ability to manage complex and sensitive investigations while maintaining a compassionate and systems-focused approach to patient safety

The post holder will:

• Independently manage a concurrent caseload of patient safety investigations and learning responses, ensuring these are progressed within agreed timescales.
• Apply systems-based investigation methodologies, including SEIPS and human factors principles, to identify contributory factors and opportunities for learning and improvement.
• Review clinical records and other relevant evidence and participate in the daily incident review rota, applying professional judgement to recommend proportionate responses to newly reported incidents.
• Engage compassionately with patients, families, carers and staff throughout investigations in accordance with Duty of Candour and Being Open principles.
• Produce high-quality, evidence-based investigation reports and learning responses and present findings through relevant Trust governance and sign-off processes.
• Attend feedback meetings with directorates to discuss investigation findings and support the development of SMART actions.
• Maintain accurate investigation records using the Trusts incident and risk management systems and contribute, where appropriate, to thematic analysis, organisational learning and quality improvement activity.

Person Specification

Written investigation & report writing

Essential

• Demonstrable ability to synthesise complex evidence into clear, concise, logically structured reports showing how findings and conclusions have been reached.

Professional judgement & autonomy

Essential

• Ability to work autonomously, prioritise a concurrent caseload and exercise sound professional judgement when determining appropriate investigative actions and escalation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

E1 8DE

Alie Street

London

E1 8DE

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification for full job details and resaponsibilties.

Person Specification

Qualifications

Essential

• A First-class or Upper-second-class Bachelors degree with Honours in Psychology that is accredited by the British Psychological Society and confers the Graduate Basis for Chartered Membership of the British Psychological Society.

Desirable

• Additional short course in Mental Health crisis care, data collection and analysis, or other relevant courses. .

Experience

Essential

• Sufficient post-graduate experience of psychological assessment and treatment of clients with a range of psychological needs, ability to work clinically with close direct supervision.
• Post-graduate experience of conducting research projects or audits.

Desirable

• Postgraduate experience working within adult crisis settings, with a specific interest in liaison psychiatry
• Experience that supports working with, and addressing issues of, diversity within local communities. This may have been gained through work, research, volunteering and / or lived experience.
• Experience of working with challenging behaviour

Abilities

Essential

• Ability to work effectively within a multi-disciplinary team, participating in effective team functioning and holding team roles.
• Ability to identify and follow relevant clinical governance procedures.
• Ability to manage occasional emotionally stressful situations such as working with victims of abuse or trauma, or with people who engage in severe self-harming or aggressive behaviour.
• Ability to communicate complex, sensitive or contentious information to people who may have impediments to understanding.

Knowledge and skills

Essential

• Graduate level knowledge of psychological research methodology and statistical analysis.
• Awareness of racial and diversity issues through attendance of relevant training.
• Skills in relevant psychological assessment and interventions that enable working as a pre-qualified practitioner with close clinical supervision.
• Skills in providing supporting teaching and training provided by psychologists or others to other professional groups.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

Royal London Hospital

Whitechapel road

London

E1 1BJ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Additional contact details: Louise Brindle, Clinical Specialist - [email protected]

Lena Knowles, ANP - [email protected] - 07469919260

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualification

Essential

• Current Professional Registration with Nursing and Midwifery Council - RMN / RNLD/ RGN (RNSC - CAMHS Only.
• Recognised Practice Assessor/Practice Supervisor
• Trained in Clinical Supervision and be providing Clinical Supervision
• And have Professional clinical knowledge and experience acquired through degree (or equivalent post registration study), supplemented by specialist training, experience, short courses, Module (20 credit) at level 7 For example Postgraduate Certificate/Diploma/Masters Degree, Intermediate Systemic Family Therapy/Postgraduate diploma in CBT/British Isles Dialectical Behaviour Therapy /NMP (Independent Prescriber), Psychosocial Interventions
• And have Equivalent significant clinical experience such as working (minimum of 2 years) as a band 6 (or above) in relevant clinical area, together with evidence of relevant CPD to Level 7 or equivalent

Experience

Essential

• Significant experience working with patients with complex needs in the specialist field
• Significant experience working with patients who display risk behaviours
• Clinical risk assessment and management and its application in practice
• Working collaboratively with service users their families and carers
• Working in a multi-disciplinary team
• Quality improvement activities

Personal Attributes

Essential

• Able to work in accordance with trust values
• Committed to continual quality and service improvement
• Ability to travel independently accordance with trust policies and service need.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

The Ellis Centre

Dean Road

Scarborough

YO12 7SN

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Take responsibility for the development and delivery of evidence based practice, ensuring that it supports and reflects service user individual needs, Trust objectives and professional guidance.Contribute to the development of high quality evidence based patient services in a changing health care environment.Contribute towards ensuring that the service functions as an integral part of the Directorates services.Effective communication with all relevant personnel both internal and external to the Trust.To practice within professional guidelines and promote professional practice in clinical area.To ensure continuous personal development through the utilisation of regular supervision, annual appraisal and training where appropriate.

Person Specification

Qualifications

Essential

• Registered Nursing Associate
• Nursing Associate foundation degree qualification
• GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

Essential

• Work experience relevant to the post
• Managing challenging and aggressive behaviour
• Working within a multidisciplinary team environment
• Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice
• Experience of providing and receiving complex, sensitive information

Desirable

• Excellent understanding of community health and social care principles and practice

Knowledge and skills

Essential

• Understanding of the scope of the role of the Nursing Associate in context of the nursing and interdisciplinary team and the organisation, and how the role may contribute to service developmen
• Understands and acts in line with NMC professional standards for practice contained within The Code. Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Understand requirements for NMC professional Revalidation
• Understanding of the importance of following procedures and treatment plans

Desirable

• Excellent understanding of community health and social care principles and practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

East Ham Care Centre

Shrewsbury Rd,

London

E7 8QR

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical duties will include day-to-day management of inpatients, including mental state examinations, physical health reviews and reviews of medications; reviews of enhanced observations; admission assessments, reports and discharge summaries. On occasion, there will be the opportunity to liaise with prisons and courts. Attendance at ward rounds and CPA review meetings is expected, although this may be limited because of the two ward role. A core responsibility will be the preparation of reports for the Courts, Mental Health Review Tribunals, Managers Hearings and others as required. There will be the opportunity to participate in the treatment programmes and attend unit wide activities such as academic activity, supervision, community meetings and unit events.

Two sessions a week will be committed to pursuing the EFLT Quality Improvement training methodology and the CPD accredited Improvement Leaders Programme. Guidance and supervision will be provided to join one or two strategically important projects in the service. ELFT is a national leader in quality improvement, and skills learned can be readily transferred to change management in other specialities.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification.

Desirable

• Qualification or higher degree in medical education, clinical research or management.

Eligibility

Essential

• Completed UK Foundation Years training programme
• Fully registered with the GMC with a licence to practise at the time of appointment.

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Experience

Essential

• Demonstrates ability in basic skills i.e. history taking, examination (mental & physical) and the utilisation of external sources of information in order to develop care and treatment plans to meet patient needs. Capacity to utilise a range of approaches to solving problems and making decisions
• Able to work co-operatively as part of a team and build and maintain successful working relationships with staff in a variety of different roles; an understanding of multidisciplinary team dynamics.
• Ability to recognise and manage own stress utilising the resources available.
• Able to work in an efficient, systematic and flexible manner
• Able to deal with difficult situations and to address them in a responsible and professional manner.
• Understanding of the complex nature of patient confidentiality
• Able to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
• Able to build constructive relationships with warmth and empathy, using good communication skills
• Understanding or experience of the use of Rapid Tranquilisation and the management of Psychiatric emergencies

Desirable

• Previous Experience in working with long term conditions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Wolfson House

311-315 Green Lanes

London

N4 2ES

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide a single, accessible point of access to pharmacy for the Psychiatric Liaison and Home Treatment and Crisis Teams
• Advise on appropriate psychotropic drug choice and review
• Advise on rationalization and de-prescribing of medications where clinically appropriate as part of medicines optimization
• Provide governance on prescribing, monitoring and medicines management
• Improve working relationships and dialogue between mental health services and inpatient pharmacy teams
• To reduce preventable adverse drug reactions and patient safety incidents
• Improve patient flow, discharge and transfer processes using QI methodology
• Support crisis service delivery through involvement/engagement with luton pharmacy satellite dispensary and service expansion
• Provide training and supervision to other pharmacy and non-pharmacy staff as directed by the role
• To reduce risk of iatrogenic harm to hospital inpatients and ensure safe prescribing of psychotropic medicines
• Improve the experience and outcomes for patients and carers
• Work towards health promotion and prevention and comprehensively assess and manage patients for risk factors and vulnerabilities.
• Lead on Medicines Optimisation initiatives within the Crisis Pathway and liaison psychiatry services
• Provide a direct link between ELFT and Barts hospitals NHS trust Pharmacy teams.
• Provide Education and Training to MDT and pharmacy team members
• Draw on a diverse range of knowledge in their decision-making to determine evidence-based therapeutic interventions, which will include psychological therapies and prescribing medication where legally allowed and actively monitoring the effectiveness of therapeutic interventions
• Plan and manage complete episodes of care, working in partnership with others, delegating and referring as appropriate to optimize health outcomes and resource use, and provide direct support to staff, patients and clients
• Work in partnership with patients and carers promoting a recovery focused model of care
• Provide input into policy and procedures affecting the use of pharmaceuticals at both local and trust wide levels under the direction of the Lead Pharmacist.
• Ensure Parity of Esteem between physical and mental health and promote this agenda amongst the wider MDT
• Promote the trust Medicines Safety Agenda in collaboration with the Lead Pharmacist and Trust Medicines Safety Officers

Person Specification

Skills

Essential

• 3+ years of experience in a hospital setting
• Postgraduate certificate/Diploma
• Substantial experience in a mental health setting
• Management/Leadership experience
• Knowledge of the 10 year health plan for mental health in england and application of this into practice

Desirable

• Independent prescriber
• Management qualification
• published reviews/editorials

Application into practice

Essential

• Effective problem identification and solving skills.
• ability to maintain quality standards of work, including when under pressure.
• Supportive approach to change management

Desirable

• Demonstrates leadership skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Mile End Hospital

Bancroft Road

London

E1 4DG

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Contribute to the delivery of service to people with First Episode Psychosis.

Provide specialist assessment and psychosocial/psychotherapeutic skills, together with the provision of wide-ranging practical support.

Provide assessments within health (CPA) and social care (care management) frameworks.

Participate in the setting up and running of service user and carer groups, which promote confidence building, meaningful occupation and recovery.

Provide support to service users in line with a whole team approach, as recommended in Early Intervention in Psychosis best practice literature.

Provide a service, which promotes recovery, identifies peoples needs and strengths, is user centred and holistic, and promotes safety and positive risk taking.

Ensure the service provided is of the best quality and of a standard of professional practice and performance to meet the needs of Newhams diverse community.

Provide a service, which adheres to policies and procedures.

Provide a service, which is of the highest standard in terms of fair access, equality of opportunity and anti-discriminatory practice.

Person Specification

Education & Training

Essential

• Formal qualifications in health or social care, e.g., RMN, Dip SW, etc.
• Post registration experience

Desirable

• Psychosocial Intervention Qualification and/or recognised psychotherapy training.
• Family intervention training.

Experience

Essential

• Experience of working with people who have serious mental health difficulties in a multi-disciplinary/agency environment
• Experience of working within a health trust or social services department.
• Experience of supervising junior staff and/or students.
• Experience of carrying out assessments to include physical health.

Desirable

• Experience of working with people with first episode of psychosis and their carers
• Working in a multi-cultural setting, including working with interpreters

Knowledge and Skills

Essential

• Knowledge or experience of early intervention in psychosis.
• Experience in preparing written and verbal reports
• Creative and resourceful
• Knowledge of welfare and vocational issues.
• Ability to work in a team on own initiative Excellent problem solving skills.
• Experience of promoting recovery.
• Flexible and adaptable
• Ability to identify people's needs and strengths.
• Demonstrate the provision of user centred care
• Demonstrate the ability to make a difference
• Demonstrate the ability to promote safety and positive risk taking.
• Presentation and teaching skills
• Ongoing commitment to personal development and life long learning Self motivating
• Ability to prioritise and manage own workload Excellent interpersonal skills

Desirable

• Experience of preparing and executing formal and informal presentations
• Experience of participating in the setting up of a new service
• Experience of working within a team caseload/assertive community engagement environment
• Ability to facilitate development activities across organisations
• Ability to work in partnership and develop constructive relationships
• Experience of liaising with statutory and voluntary sector organisations
• Ability to work holistically with individuals and groups. Able to consider the social economic and potential context of mental health difficulties and to address impact on mental health of social economic deprivation, difference, discrimination and racism.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East London NHS Foundation Trust

Address

Appleby Health Centre

63 Appleby Road

Canning Town

E16 1LQ

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see details attached in the uploaded Associate Mental Health Practitioner Job Description and Person Specification

Person Specification

Education & Qualification

Essential

• Evidence of basic skills at level 2 numeracy and literacy
• NVQ level 3 or equivalent mental health experience

Desirable

• Brief intervention and motivational interviewing training or willingness to undertake
• Suicide prevention training or willing to undertake
• Degree in psychology/psychology graduates

Experience

Essential

• Relevant experience working with and supporting people with mental health needs
• Is able to demonstrate good organisational skills
• Build relationships and maintain working practices with other team members and relate to other teams and organisations as required in order to maintain the level of service.

Knowledge and Skills

Essential

• IT literate
• Is able to produce written documentation as required by the service area.
• Has an ability to communicate clearly, concisely and confidently, using language and manner appropriate to the audience, avoiding the use of jargon.

Desirable

• Able to measure and monitor physical health signs and symptoms

Other

Essential

• Keep yourself updated on all matters relating to Trust policy.
• Familiarise yourself with matters relating to health and safety management as they affect you personally and/or the Trust.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East London NHS Foundation Trust

Address

Mile End Hospital

Bancroft Road

Mile End

E1 4DG

United Kingdom

Employer's website

https://www.elft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached the job description and person specification which outlines the main duties and responsibilities of the role.

Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

essential

Essential

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.

Desirable

• Level 3 in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

Essential

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes
• Experience of working autonomously and proactively

Desirable

• Experience of supporting/supervising staff
• Experience of handling monies and working within financial guidelines

Knowledge

Essential

• Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
• Understanding of data protection and the need for confidentiality and how to maintain this
• Knowledge of office systems and processes.

Desirable

• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Orca House

Link Road Court

York

YO10 3JB

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for whilst aiming to provide timely treatment.

Were committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work.

They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support the team.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.

Desirable

• Level 3 in Business Administration.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

Essential

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising completing demands and workloads.
• Experience of setting up and maintenance of administrative systems and processes.
• Experience of working autonomously and proactively

Desirable

• Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines.

Knowledge

Essential

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes.

Desirable

• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

North Moor House

North Moor Road

Northallerton

DL6 2FG

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role may be eligible for sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. However, sponsorship can only be provided where applicants meet the specific requirements, therefore, we recommend that you assess your eligibility before applying for this position Visit https://www.gov.uk/skilled-worker-visa

Please refer to the attached job description and person specification for further detailed information and to ensure that you meet the role criteria before applying.

You will have an enthusiastic approach towards your own personal and professional development. In return, you will receive regular appraisal, clinical, management and caseload supervision and will benefit from the support of an experienced and committed multi-disciplinary leadership team, including the Team Manager and the Clinical Specialist Nurse/Advanced Nurse Practitioner.

Due to the nature of the role, it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.

We encourage interested professional to get in touch with us to discuss the role and our services. It may also be possible for you to arrange a visit to meet the team prior to interview.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Current professional registration with an approved professional body.
• Evidence of Continuing Professional Development.
• For registered nurses: MIP, FLIP, ENB 998 Teaching & Assessing in Clinical Practice or City & Guilds 730 Teaching in Adult Education. Must be achieved within agreed timescale.
• 18 months post qualifying experience including sign off of appropriate preceptorship or competency framework. (at the point of application)
• Recognised sign-off mentor, clinical educator or equivalent. Must be achieved within agreed timescale.
• Key skills in literacy, numeracy and ITQ level 2 (or equivalent)

Desirable

• Leadership or management qualification
• Post-graduate qualification in a relevant area

Experience

Essential

• Significant experience working with people with mental ill health in a care environment.
• Working collaboratively with service users and their families/carers.
• Providing clinical supervision to individuals or groups as professionally appropriate.
• Mentoring or facilitating students on practice placement.
• Working in a multi-disciplinary team
• Quality improvement activities

Desirable

• Leadership or management experience
• Significant experience working with people with mental ill health in a community environment.

Knowledge

Essential

• Demonstrable knowledge to post-graduate level of evidence-based practice in caring for patients in the designated field.
• Understanding of relevant legislation (e.g. Mental Health Act, Mental Capacity Act).
• Care Programme Approach and its application in practice.
• Detailed understanding of Safeguarding and its application in practice
• Clinical Risk Assessment and Management and its application in practice.
• Clinical Governance and its application in practice.
• Research and development methodology.
• Understanding of psychological models of care and treatment

Desirable

• The Trust's Quality Improvement System (QIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Hummingbird House

31-33 Victoria Avenue

Harrogate

HG1 5QE

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

The successful candidates will complete a 5-day induction programme, location will be agreed prior to start date.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping (within agreed timescale)

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques (within agreed timescale)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Durham Road Hospital

163 Durham Road

Stockton On Tees

TS19 0EA

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Additional contact details: Mike Andrew, Hotel Services Supervisor 07557 606216

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• ITQ Level 2

Desirable

• NVQ Level 2 in Housekeeping

Experience

Essential

• Experience in use of cleaning materials and equipment
• Experience in general cleaning duties
• Experience of working or volunteering in a mental health or learning disabilities environment

Desirable

• Experience cleaning in a hospital environment

Knowledge

Essential

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep-cleaning procedures
• Knowledge of Patient-Lead Assessment of the Care Environment (PLACE) (within agreed timescale)
• Good understanding of confidentiality

Skills

Essential

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Breakaway techniques (within agreed timescale)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Cross Lane Hospital

Cross Lane

Scarborough

YO12 6DN

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The opportunities where you will develop assessment skills include attachment, parenting, developmental trauma, learning difficulties, challenging behaviour and neurodevelopmental difficulties. Clinical opportunities will also be available including direct work with children and young people using models such as DBT, and systemic work with family and professional systems. Data management, service audit, outcome monitoring and research will also be part of the role.

The ideal candidate will be able to communicate empathically with people from a range of backgrounds, they will be self-reflective, self-motivated with strong interest in the development of clinical services and with excellent data management skills.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

• Good Honours Degree in Psychology
• Eligibility for Graduate membership of the British Psychological Society.
• Some knowledge and understanding of the client group with whom the post holder will be working.
• Undergraduate level knowledge of psychology including some knowledge of lifespan developmental psychology and models of psychopathology.
• Undergraduate level knowledge of research design and methodology.

Desirable

• Attendance at skills development courses or training.

Experience

Essential

• Experience of working with clients within a clinical, social care or educational setting.
• Experience of undertaking therapeutic work or involvement in developmental assessments.

Desirable

• Experience of working with children, young people and their families within more than one clinical social care or educational setting.

Aptitudes and Abilities

Essential

• Ability to use interpersonal and communication skills to convey and receive sensitive information effectively, requiring empathy and reassurance, and the ability to overcome barriers to understanding.
• Ability to create and maintain effective working relationships.
• Ability to work collaboratively in multi-disciplinary settings under supervision.
• The ability to consider a range of facts while assessing clients, following guidelines given by the supervisor.
• Ability to work independently, reliably and consistently with work agreed and managed at regular intervals.
• Ability to manipulate test materials, make observations and record data with a high need for accuracy.
• Basic IT skills.

Desirable

• Ability to speak Welsh
• Advanced IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Bwthyn y Ddol

Brackley Avenue

Colwyn Bay

LL29 7UU

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

Sussex MSK Health is a service which we deliver with our partner Here. We have been doing this since 2014 for communities in the central part of Sussex: Brighton and Hove, Mid-Sussex and Horsham and Crawley. For further information, please visit www.sussexmskpartnershipcentral.co.uk

Please see attached a detailed Job Description and Person Specification

Person Specification

Qualifications

Essential

• Educated to NVQ Level 3, Certificate of Higher Education and/or equivalent experience.

Previous experience

Essential

• Experience In an administrative role
• Experience of working with a professional team
• Experience of customer care or similar service industry practices
• Intermediate level use of Word, Excel and Outlook

Desirable

• Experience of complying with patient confidentiality (or similar) and data protection requirements
• Experience of patient administration systems and/or appointment booking systems (or similar)
• Experience of dealing with difficult conversations by telephone
• Experience of principles of care e.g. first do no harm, and patient confidentiality

Skills

Essential

• Effective communication, both face to face and on the telephone with a range of people in a range of situations
• Excellent telephone manner and managing calls in a professional way
• Good listening skills with an ability to maintain focus, recognise possible distractions and ignore/deal with them
• Able to plan and organise own work effectively to achieve key service performance indicators and meet deadlines
• Thorough approach to recording accurate information and data entry

Personal Qualities

Essential

• Proven record of good timekeeping and attendance
• Able to show an understanding of issues relating to equal opportunities
• Skillful handling of situations with consideration for others
• Able and willing to work flexibly across locations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sussex Community NHS Foundation Trust

Address

Physiotherapy Department, Crawley Hospital

West Green Drive

Crawley

RH11 7DH

United Kingdom

Employer's website

https://www.sussexcommunity.nhs.uk/work-with-us/ (Opens in a new tab)