Job description

Job responsibilities

• Ensuring all calls are answered and patients booked in correctly
• Completing all related tasks/queries
• Issuing of prescriptions
• cash handling of private administrative tasks
• Data input of patient details into our clinical system
• Attend regular training and practice meetings
• cover sickness and absences
• to manage all clinical incoming letters
• all other duties/tasks as required

Person Specification

Experience

Desirable

• Experience of working in general practice is desirable
• Experience of Emis web desirable
• Experience of Docman system desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Garretts Green Lane Surgery

Address

Garretts Green Lane Surgery

172 Garretts Green Lane

Birmingham

B26 2SB

United Kingdom

Employer's website

https://www.garrettsgreen.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will ensure pre and post-registration career pathways are clinically effective and represent effective talent management, supporting the Trust to be the employer of choice. Working closely with YAS Academy and partner HEIs to develop and assure education processes that meet statutory, regulatory, and clinical best practice standards. The post holder will be responsible for ensuring effective preceptorship, mentorship and clinical supervision arrangements exist for paramedics and non-registered clinicians, through the clinical supervision programme and the newly qualified paramedic programme, providing assurance that the Trust processes comply with existing national frameworks. Working closely with other service leads and a range of internal and external stakeholders, the post holder will develop and implement the clinical workforce strategy, ensuring a workforce that is prepared and equipped to provide clinical excellence and improved patient experience and outcomes.

Person Specification

Knowledge

Essential

• Paramedic Registered with the HCPC
• Relevant degree (Paramedic, Health)
• Holds a relevant Master's Degree or currently working towards
• Expert understanding and demonstrable experience of current clinical practice guidelines, evidence and policies relating to paramedic practice.
• Experience in the design and delivery of educational programmes, learning and CPD with demonstrable examples of overseeing projects at scale.

Desirable

• Teaching qualification
• Operational and tactical command trained
• Member of the College of Paramedics

Experience

Essential

• Experience contributing to and implementing and leading clinical governance arrangements
• Track record, introducing, leading and managing change at scale

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust

Address

Yorkshire Ambulance Service HQ

Wakefield

WF2 0XQ

United Kingdom

Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Where your work helps shape the healthcare of tomorrow We are looking for someone to provide a professional and focused supplies service to the clinical and non-clinal teams in the hospital. Working under the supervision of the Operations Manager, you will be responsible for all duties involved in receipt, storage and management of supplies and goods.

Person Specification

Qualifications

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Experience

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Additional Criteria

Essential

• Please see attached job spec

Desirable

• Please see attached job spec

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

Surgical Centre,

Milton Road

Portsmouth

Hampshire

PO3 6DW

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

The Pharmacy Technician will support the Practice with work on medication safety audits, medication monitoring, repeat prescribing processes, medication queries, secondary care medication related workstreams.

The Key areas of responsibility include:

• High-Risk medication monitoring (Shared Care medication)
• DOAC Monitoring
• General medication queries from Patients / Secondary care (both Face to face and over the phone)
• Assistance with reviewing Hospital discharges and Secondary care clinic letters
• General QOF Medication monitoring audits
• Provide information to patients and other Healthcare professionals on medicines.
• Appliance requests from Appliance contractors
• Medication-related safety audits
• Basic medication follow-ups
• Medicines Optimisation workstreams Safety as well as cost saving work
• Record keeping for Privately Prescribed medication
• Management of medication shortages
• Synchronisation of repeat medications
• EPS related queries

The Pharmacy Technician will play a vital role in helping patients get the best outcome from their medicines and helps to ensure our patients are safe whilst taking prescribed medication. The areas of responsibility will involve liaising with patients and other healthcare professionals to ensure the effective and safe use of medicines.

As a Pharmacy Technician, you will work under the supervision of our Practice Pharmacist; however, they must be a registered Pharmacy Technician with the GPhC and are therefore responsible and accountable for their own accurate and safe practice

Person Specification

Qualifications

Essential

• GPhC approved courses and recognised qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West Rainton Surgery

Address

Woodland View

Houghton Le Spring

DH4 6RQ

United Kingdom

Employer's website

https://westraintonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications & Training

Essential

• Professional Qualifications Required: Fully Qualified CCAB Accountant or Part Qualified actively working towards being fully qualified.
• Academic Qualifications Required: Degree or equivalent

Knowledge & Skills

Essential

• International Accounting Standards
• Project management
• Change management
• Microsoft office, in particular Excel
• Team leadership
• Business aware
• Good communicator & Relationship skills
• Analytical & Judgement skills
• Planning & Organisational skills

Experience

Essential

• Significant management accounting experience

Desirable

• NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the Job Description document for more information on what the role of Speciality Doctor entails.

Person Specification

Experience

Essential

• Minimum 2 years experience of Palliative Care
• Possesses range of clinical knowledge, skills & information technology expertise.
• Concerned to maintain & develop this knowledge.
• Displays sound professional judgement
• Sees patients within a holistic context
• Able to manage general medical on call needs of palliative care patients

Desirable

• Hospice experience

Qualifications

Essential

• MBBS or equivalent.
• Full GMC registration.
• Completion of Foundation competencies.

Desirable

• Completion of ST1/CT1 and ST2/CT2 or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice

Hythe Road

Willesborough

Ashford

Kent

TN24 0NE

United Kingdom

Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

This vacancy is open to those who have a current NMC PIN to practice as an Registered Nurse or Midwife in the UK.

Please note an NMC PRN PIN is not a full NMC PIN and would not fulfil the essential criteria for this role.

The NCA can no longer accept applications from International Nurses and Midwives who are yet to complete all competencies needed to receive a full NMC PIN to practice in the UK as we have paused our OSCE programme indefinitely. To learn more about how you can gain a full NMC PIN to be eligible to apply for our vacancies in the future, please see the NMC website: https://www.nmc.org.uk/registration/joining-the-register/register-nurse-midwife/trained-outside-uk/how-to-guide/

**INTERVIEWS ARE ONLY BEING HELD FACE TO FACE**

Person Specification

Experience

Essential

• Registered Nurse with current NMC registration
• Evidence of Degree/Diploma in nursing studies

Desirable

• Evidence of continuous professional development
• Evidence of mentorship qualification

Skills and knowledge

Essential

• Evidence of good IT skills
• Be an effective team member
• Ability to travel to different geographical locations across the Trust footprint in line with service needs
• Post Registration Experience

Desirable

• Experience of the use of clinical systems
• Demonstrate the initiative to proactively problem solve with a solution focus
• Full UK driving license with willingness to use own car for work purposes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Horton House

Hamilton Street

Oldham

OL4 1DE

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Ability to work as a Responsible Pharmacist and promote the legal and regulatory standards of a GPhC registered Pharmacy.
2. Understand the individual role and responsibilities of all staff engaged in the registered Pharmacy and understand when to report issues to the Superintendent Pharmacist.
3. Understand the principle of safer care and promote a just culture environment for error reporting and learning from previous dispensing errors.

Provide appropriate supervision of the PharmacyDispensing Assistant and Pharmacy Counter Assistant roles and support individual Personal Development Plans.

Person Specification

Qualifications

Essential

• GPhC registered Pharmacist
• MPharm(Hons) or equivalent

Experience

Essential

• Responsible Pharmacist experience in Hospital Pharmacy or Community Pharmacy

Knowledge and Skills

Essential

• 1.Knowledge of the Laws, Guidelines and Standards relating to the supply of medicines from a GPhC registered Pharmacy
• 2.Excellent communication skills. Ability to explain clearly and listen to members of the public and other healthcare professionals
• 3.Demonstrate excellent Customer skills
• 4.Demonstrate excellent IT skills
• 5.Demonstrate excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

QE Facilities

Address

Queen Elizabeth Hospital

Sheriff Hill,

Gateshead

NE9 6SX

United Kingdom

Employer's website

https://www.qefacilities.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications& Training

Essential

• Professional Qualifications Required: Fully Qualified CCAB Accountant or Part Qualified actively working towards being fully qualified.
• Academic Qualifications Required: Degree or equivalent

Knowledge & Skills

Essential

• International Accounting Standards
• Project management
• Change management
• Microsoft office, in particular Excel
• Team leadership
• Business aware
• Good communicator & Relationship skills
• Analytical & Judgement skills
• Planning & Organisational skills

Experience

Essential

• Significant management accounting experience

Desirable

• NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust

Address

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

United Kingdom

Employer's website

https://www.southtees.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In proactively managing an allocated reception desk and suite the post-holders role will include

Reception Desk Management

• Meeting and greeting patients in a calm and professional manner and directing patients to the appropriate waiting areas.
• Booking and rescheduling appointments and informing patients of booked, cancelled or rescheduled appointments.
• Liaising with doctors and/or clinicians prior to booking patients appointments and telephone calls.
• Actively manage doctors phone lists to reduce the impact of unnecessary burdens.
• Receiving, making and diverting telephone calls and taking messages.
• Dealing with queries, problems, complaints and registering new patients in accordance with the Practices protocols, policies and procedures.
• Dealing with and responding to requests from doctors and clinicians.
• Co-ordinating administrative procedures, supporting medical examinations and, when required, be a chaperone.
• Dealing confidentially, efficiently and politely with enquiries arising from patients, or from other health professionals in respect of patients, both in person and on the telephone, and in particular enquiries regarding test results.
• Meeting the needs of patients and clinicians.
• Managing and checking patients urine specimen, height, weight and visual acuity and entering the results on the computer.
• Issuing forms and taking payments when applicable.
• Preparing, checking and tidying consultation rooms, treatment rooms and reception areas- including noticeboards and patient information leaflets; ensuring that consultation rooms are equipped and stocked ready for doctors and clinicians to receive patients.
• Ensuring the efficiency of appointment system and monitoring flow of patients into consulting and treatment rooms.
• Ensuring that patients without appointments, but who need 'urgent consultation', are when possible, seen in a logical and non-disruptive manner.
• Explaining Practice arrangements and formal requirements to new patients and those seeking temporary cover.
• Advising patients of the relevant charges for non-paid for services, taking payment and issuing receipts.
• Recording home visits on clinical system including all relevant information and where necessary refer to the Duty Doctor.
• Ensuring that requests for prescriptions are actioned in accordance with the Practices policies and procedures.
• Actioning and recording requests for other services including ambulance transportation and interpreters.

Management of Appointment System

• Ensuring total familiarity with the appointment system including regular and incidental variations.
• Booking appointments, single point of access requests and recalls; and ensuring sufficient information is recorded to retrieve medical records.
• Monitoring the effectiveness of the system and report any problems or variations required.

AccuRx Administration

• Filtering incoming online AccuRx requests
• Completing GP responses from the triaging GP
• Completing AccuRx online administration requests
• Liaising with the triaging GP
• Other duties as appropriate for the role

Administration Duties

• Updating the computer with relevant information.
• Updating the self-check in system when required.
• Checking & actioning cancellation line messages.
• Updating White Boards on a daily basis.
• Filing / checking notes / pulling notes when required.
• Sorting post, scanning and attaching documents to patient records.
• At the end of the evening surgery:

a) Checking and locking rooms

b) Securing the building at the end of the day.

c) Ensuring the car park is empty and locking gates.

d) Refilling doctors / nurses / examination rooms

Person Specification

Experience

Essential

• At least 2 years recent experience in a similar role, either paid or unpaid, within either a healthcare, social care, or other patient/customer focused environment.
• Experience of working with IT programs and software such as Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet.
• Evidence of having achieved personal and departmental objectives within the workplace.
• Experience of proactively and effectively managing phone calls/lists and requests from patients.

Desirable

• Experience of working with GP clinical systems such SystmOne, Electronic Prescription Service.
• Experience of handling and dealing with specimens in accordance with Infection Prevention Control policies and procedures.

Additional Requirements

Essential

• Commitment to continuing professional development of self and others.
• Able to maintain the consistent delivery of high-quality services.
• Satisfactory completion of an enhanced check through the Vetting and Barring Service (this will be taken up if offered the post).
• Legal Right to work in the UK
• Hep B/MMR - vaccinated or willing to be vaccinated.
• A commitment to anti-discriminatory practices in employment, training and service delivery.
• An understanding of Health and Safety responsibilities.
• Flexibility in working hours.

Knowledge and Skills

Essential

• Extensive knowledge of IT programs and software such as Microsoft Office, Excel, Word, PowerPoint, Outlook and the internet.
• Able to establish, maintain and develop effective communications across the Practice and with external organisations.
• Excellent ICT skills.
• High level literacy and numeracy skills with a passion for detail and accuracy.
• Discretion in the handling of sensitive and confidential information.
• Excellent interpersonal skills, able to build professional and personal credibility to gain the support of colleagues and external organisations.
• Excellent oral and written communication skills; able to engage effectively with a wide ranges of audiences.
• Excellent time management skills, capable of prioritising and managing competing demands and workloads.

Desirable

• A good level of knowledge and understanding of the primary care sector and the healthcare sector.
• Extensive knowledge of working with GP clinical systems such SystmOne, Electronic Prescription Service.
• A good level of knowledge and understanding in respect of handling and dealing with specimens in accordance with Infection Prevention Control policies and procedures.
• A good level of knowledge and understanding of medical terminology

Personal Attributes

Essential

• Reliable, dependable and maintain confidentiality
• Calm, well organised and methodical
• Demonstrates initiative, flexible, able to prioritise and meet deadlines
• Team worker and team player yet able to work by oneself

Qualifications

Desirable

• At least 5 passes at GCSE Level, or equivalent, and/or a proven level of qualification acquired by experience in a similar role either paid or unpaid.
• An up-to-date Fire Marshal or Fire Warden Training Certificate, or a willingness to undertake such training and maintain such certification.
• An up-to-date Basic Life Support Certificate or a willingness to undertake such training and maintain such certification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Latham House Medical Practice

Address

Sage Cross Street

Melton Mowbray

Leicestershire

LE13 1NX

United Kingdom

Employer's website

https://www.lhmp.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be joining the Evening and Night team element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas. The Service is based at Droitwich, with further satellite bases across the County and flexibility to start from home.

The successful candidate will support nursing staff and deliver independently a high standard of nursing care for patients in their own homes. Ensuring that care provided maintains the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices.

We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.

The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date.

Due to the nature of the post the applicant must be able to travel independently and have access to a suitable vehicle for business purposes. Whilst a base will be identified, staff can be asked to work anywhere within the Business Unit or Service if necessary.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

• Confident and empathic approach.
• Enthusiastic and self-motivated.
• Reliable.
• Willing to undertake further relevant training programmes.
• Willingness to work flexibly to meet the needs of the service.
• Ability to meet the travel requirements of the post.
• I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Skills & Abilities

Essential

• Role modelling good behaviour.
• A positive attitude and able to act on feedback.
• Ability to communicate clearly and effectively in English in both verbal and written formats.
• Ability to use IT confidently and competently in daily work.
• Good numeracy skills.
• Aptitude for promoting independence.
• Ability to cope with difficult/emotionally distressing/ challenging situations.
• Able to work autonomously and as part of a team.
• Good organisational and time management skills.
• Good observational skills.
• Ability to work without direct supervision and able to use own initiative.

Qualifications

Essential

• Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
• Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

• Intermediate Skills Programme

Knowledge

Essential

• Basic knowledge of physical/ mental health conditions.
• A level of understanding of rehabilitation

Experience

Essential

• Experience of working with older adults in a health/social care setting

Desirable

• Community experience of older adults with physical and/or mental health problems.
• Experience of working in a rehabilitation or general medical setting.
• Experience of medication administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Kidderminster Health Centre

Bromsgrove Street

Kidderminster

DY10 1PG

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Job description

Job responsibilities

• Welcome patients, visitors and professionals in a friendly and professional manner.
• Manage appointments and maintain an efficient appointment system.
• Answer telephone calls, respond to enquiries and direct calls appropriately.
• Register new patients and update patient records accurately.
• Process clinical correspondence, electronic tasks and administrative requests.
• Support clinicians and support workers with administrative duties.
• Liaise with prescription, scanning and clinical teams to resolve patient queries.
• Maintain accurate electronic patient records and ensure confidentiality at all times.
• Assist with clinic administration and the day-to-day running of reception.
• Comply with data protection, confidentiality and safeguarding requirements.
• Work collaboratively with colleagues to provide a high-quality service.

Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.

Person Specification

Skills & Abilities

Essential

• Excellent customer service and communication skills.
• Strong organisational skills and the ability to prioritise workload.
• Good IT skills, including Microsoft Office and email.
• Ability to remain calm and professional in a busy environment.
• High level of accuracy and attention to detail.
• Compassionate and approachable.
• Reliable and professional.
• Excellent interpersonal skills.
• Good problem-solving skills.
• Committed to equality, diversity and inclusion.

Experience

Essential

• Experience working in a reception, customer service or administrative role.
• Understanding of confidentiality and data protection.

Desirable

• Any of the following would be advantageous, but training will be provided:
• Previous NHS, GP practice or healthcare reception experience.
• Experience using SystmOne.
• Experience supporting vulnerable adults or working within health or social care.
• Knowledge of NHS services and patient pathways.
• Experience working with external agencies and partner organisations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Vulnerable Adult Service

Under One Roof

100-102 Westwick Street

Norwich

Norwich

NR2 4SZ

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Registered Nurse - NMC level 1
• Diploma in Nursing and or Study to Degree Level or equivalent
• Mentorship or equivalent teaching qualification

Desirable

• Relevant post registration qualification in palliative care/ oncology

Experience

Essential

• Previous post registration experience
• Experience of team leadership
• Has an understanding of specialist palliative care / oncology
• Ability to manager situations / environment

Desirable

• Knowledge of healthcare reform relevant to specialist palliative care e.g. The end of life care strategy, NICE Guidance, NHS Cancer Plan
• Able to demonstrate evidence-based knowledge of symptom control
• Previously worked in a palliative care setting inside or outside the NHS

Skills, Abilities and Knowledge

Essential

• Computer Literate
• Communication Skills
• Knowledge of use of tools for advanced care planning
• Awareness of current legislation / policy to end of life care
• Ability to reflect on own practice

Desirable

• Advanced communication skills

Personal Attributes

Essential

• Conscientious
• Caring and empathetic
• Honest and Trustworthy
• Innovative, adaptable to change
• Motivated, enthusiastic and approachable
• Assertive, self-aware and resilient
• Listening
• Positive
• Team player

Desirable

• Has vision and drive

Other

Essential

• Shows respect to others
• Able to make own travelling arrangements to meet the needs of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Priscilla Bacon Lodge

Century Place

Colney

NR4 7YA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Clinical Pharmacist delivering health services.

a. Work as part of a multi-disciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas, such as HTN and CVD

b. To proactively manage the medication review process within the surgery, taking overall responsibility for ensuring medication reviews are completed in a timely manner, are safe and effective, to include housebound patients and those living in local care and nursing homes

c. Through structured medication reviews, support patients to take their medications to get

the best from them, reduce waste and promote self-care

d. Be a prescriber, or completing training to become a prescriber, and work with and alongside the general practice team

e. To manage patient discharge summaries and hospital letters, ensuring information is accurately transferred and the correct medication prescribed in primary care

f. To complete the CPPE programme (if not already completed)

g. Be responsible for the care management of patients with chronic diseases and undertake clinical medication reviews to proactively manage people with complex polypharmacy, especially the elderly, people in care homes, those with multiple co-morbidities (in particular frailty, COPD and asthma) and people with learning disabilities or autism (through STOMP Stop Over Medication Programme)

h. Provide specialist expertise in the use of medicines whilst helping to address both the public health and social care needs of patients at the organisation and to help in tackling inequalities

i. Provide leadership on person-centered medicines optimisation (including ensuring prescribers in the practice conserve antibiotics in line with local antimicrobial stewardship guidance) and quality improvement, whilst contributing to the Quality and Outcomes Framework and enhanced services

j. Have a leadership role in supporting further integration of general practice with the wider healthcare teams (including community and hospital pharmacy) to help to improve patient outcomes, ensure better access to healthcare and help to manage general practice workload

k. Develop relationships and work closely with other pharmacy professionals across the wider health and social care system

l. Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists (including mental health and reduction of inappropriate antipsychotic use in people with learning difficulties), liaison with community pharmacists, and anticoagulation

m. Be part of a professional clinical network and have access to appropriate clinical supervision. Appropriate clinical supervision means:

n. Each Clinical Pharmacist must receive a minimum of one supervision session per month by a senior clinical pharmacist

o. The Senior Clinical Pharmacist must receive a minimum of one supervision session every three months by a GP clinical supervisor

p. Each Clinical Pharmacist will have access to an assigned GP clinical supervisor for support and development

q. A ratio of one Senior Clinical Pharmacist to no more than five junior Clinical Pharmacists, with appropriate peer support and supervision in place

r. Act as the point of contact for all medicine related matters, establishing positive working relationships

s. Consult patients within defined levels of competence and independently prescribe acute and repeat medication

t. Receive referrals and directed patients from triage services and other clinicians

u. In conjunction with NICE guidance, consult with patients to initiate new medications, to include statins, bisphosphonates and DOACs

v. In conjunction with the Therapeutic Advisory Group (TAG) and commissioning group, monitor Red and expensive drugs

w. Receive and resolve medicines queries from patients and other staff

x. Manage a caseload of complex patients

y. Manage a therapeutic drug monitoring system and the recall of patients taking high risk drugs, i.e., anticoagulants, anticonvulsants and DMARDs, etc.

z. Deliver long term condition clinics and home visits, particularly for patients with complicated medication regimes, and prescribe accordingly

aa. Provide pharmaceutical consultations to patients with long term conditions as an integral part of the multidisciplinary team

bb. Review medications for newly registered patients

cc. Improve patient and carer understanding of confidence in and compliance with their medication

dd. Maintain accurate clinical records in conjunction with extant legislation

ee. Encourage cost-effective prescribing throughout the organization

ff. Work in conjunction with dispensary to source alternatives for out of stock items

gg. Implement and embed a robust repeat prescribing system

hh. Provide advice and answer medication related queries from patients and staff

ii. Organise and oversee the organisations medicines optimisation systems, including the repeat prescribing and medication review systems

jj. Improve the quality and effectiveness of prescribing through clinical audit and education, to improve performance against NICE standards and clinical and prescribing guidance.

kk. Develop yourself and the role through participation in clinical supervision, training and service redesign activities

ll. Ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs. Apply infection-control measures within the practice according to local and national guidelines

mm. Provide subject matter expertise on medication monitoring, implementing and embedding a system

nn. Support clinicians with the management of patients suffering from drug and alcohol dependencies

oo. Actively signpost patients to the correct healthcare professional

pp. Manage a caseload of complex patients and potential care institutions and to provide advice for the GP management of more complex patients or areas such as addictive behaviours, severe mental illness or end of life care

qq. Review the latest guidance, ensuring the organisation conforms to NICE, CQC etc.

rr. Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

ss. Provide targeted support and proactive reviews for vulnerable, complex patients and those at risk of admission and re-admission to secondary care

tt. Handle prescription queries and requests directly

uu. Provide proactive leadership on medicines and prescribing systems to the organisation, patients and their carers

vv. Support in the delivery of enhanced services and other service requirements on behalf of the organisation

ww. Participate in the management of patient complaints when requested to do so, and participate in the identification of any necessary learning brought about through clinical incidents and near-miss events

xx. Undertake all mandatory training and induction programmes

yy. Contribute to and embrace the spectrum of clinical governance

zz. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

aaa. Contribute to public health campaigns (e.g., COVID-19 or flu clinics) through advice or direct care

bbb. Maintain a clean, tidy, effective working area at all times

There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels

Person Specification

Experience

Essential

• 1. An appreciation of the nature of general practice and the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• 2. Minimum of two years working as a pharmacist demonstrated within a practice portfolio
• 3. An appreciation of the new NHS landscape, including the relationships between individual practices, PCNs and the commissioners

Desirable

• 1. Experience in managing pharmacy services in primary care
• 2. In-depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare
• 3. Understanding of the mentorship process
• 4. Experience of working autonomously

Qualifications

Essential

• 1. GPC registered pharmacist
• 2. Proof of relevant professional and educational qualifications, coupled with details of any training
• 3. To be enrolled in, or have qualified from, an approved 18-month training pathway or equivalent that equips them to be able to practice and prescribe safely and effectively in a primary care setting (for example, the CPPE clinical pharmacist training pathways)
• 4. Hold or be working towards an GPhC independent prescribing qualification

Desirable

• 1. Working towards faculty membership of the Royal Pharmaceutical Society
• 2. Medicines management qualification
• 3. Minor ailments certification
• 4. MUR and repeat dispensing certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Market Surgery

Address

26 Norwich Road

Aylsham

Norwich

NR11 6BW

United Kingdom

Employer's website

https://www.themarketsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 15/09/26

Person Specification

Qualifications and Knowledge

Essential

• Level 3 qualification or equivalent with relevant experience
• Experience of working in an administrative environment

Desirable

• Working knowledge of Windows-based application e.g. Microsoft Word

Experience

Essential

• Experience of working within an administrative role
• Organisational skills with an ability to plan own workload and meet any deadlines
• Dealing with the public and experience of answering telephone calls and responding to queries
• The ability to work under pressure and to remain calm at all times

Language Skills

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

Working under the direct supervision of the Practice Nurse Team and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Primary Responsibilities

The Practice Healthcare Assistant level 3 is qualified to deliver the following services to patients.

• Phlebotomy
• Dressings, directed by the practice nurse
• Annual health checks for patients with Chronic Diseases (MOTs)
• NHS health checks
• ECG recording
• Blood pressure checks including 24 hr BP
• Height/weight
• Ear Syringing
• Qrisk assessments
• H-Pylori breath testing
• Administer follow-up B12 injections
• Administer Flu injections to patients 65+ and chronic disease patients
• Perform patient ear checks, ear syringes and hearing tests
• INR & HB INRs
• Handheld spirometry
• Daily clinical and administrative duties include:
• Chaperoning duties as requested
• Accurate records of observations and examination documented in the clinical record
• Preparation of samples to be sent to the lab
• Treatment room checks to include fridge temperature.
• Equipment re-stocking and stock rotation
• Infection prevention and control when preparing and maintaining
• environments and equipment before, during and after patient care and assisting
• GPs during the performance of minor operations
• Helping to raise awareness and promote health and well-being
• QOF (Quality Outcomes Framework). Assisting with the collection and
• collation of data on needs related to health and well-being.

Secondary Responsibilities

In addition to the primary responsibilities, the Health Care Assistant may be requested to:

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry out other tasks and ad hoc duties as instructed by the lead nurse, practice manager or partners.

Adhere to clinical and non-clinical protocols & guidelines:

Generic Responsibilities

All staff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity & Inclusion (ED&I)

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and always maintain confidentiality. It is essential if the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice, all personnel are to complete a practice induction programme. Reception recruitment and induction training is managed by the reception manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competences to perform their role. All staff will be required to partake and complete mandatory training as well as participating in the practice training programme. Reception training is overseen by the reception manager and delegated to the senior receptionists to organise into the staff rota. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Pinfold Medical Practice must adhere to the information contained within practice policies and regional directives, ensuring protocols are always adhered to. Staff will be given detailed information during the induction process regarding policy and procedure included in the staff induction pack, employee handbook, reception training manual and Clarity Team Net.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they always remain vigilant and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Pinfold Medical Practice, staff are required to dress appropriately for their role. Reception staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Current relevant healthcare role or transferable care experience, IT competency, accuracy/ attention to detail

Desirable

• Relevant certificates (e.g. care training, clinical skills, training attendance), Care Certificate, NVQ Level 2 or 3 (Health & Social Care or equivalent)

Experience

Essential

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pinfold Medical Practice

Address

Pinfold Gate

Loughborough

Leicestershire

LE11 1DQ

United Kingdom

Employer's website

https://www.pinfoldmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

• Current registration with the Nursing and Midwifery Council (NMC).
• Degree in Nursing or equivalent level of knowledge, skills and experience gained through professional practice.
• Practice Assessor qualification or evidence of successful completion of Practice Assessor preparation.
• Evidence of continuing professional development relevant to nursing practice, education and practice learning.

Desirable

• Teaching qualification (e.g. PGCert in Education) or equivalent qualification/experience in education, teaching or facilitation.

Experience

Essential

• Relevant post-registration clinical nursing experience.
• Experience supporting pre registration nursing students, student nursing associates, apprentices and Health Care Support Workers within clinical practice learning environments.
• Experience supporting learners experiencing difficulties within practice learning environments and working collaboratively with clinical teams to implement appropriate support.
• Experience of delivering teaching, facilitation, coaching or education sessions.

Desirable

• Experience of providing education, coaching or development support to Practice Supervisors, Practice Assessors and clinical teams.
• Experience working collaboratively with Higher Education Institutions (HEIs) or external education partners.
• Experience contributing to quality improvement activities, audit, benchmarking or practice education projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust