Job summary

Join our dynamic healthcare team as a GP Receptionist, where your energetic and organised approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within the Practice. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations.

Join us in delivering exceptional service in a fast-paced healthcare setting! Your enthusiasm and dedication will make a real difference in patients experiences while supporting our teams success.

Main duties of the job

• Greet patients and visitors warmly, providing friendly and professional assistance at all times
• Manage appointment scheduling, cancellations, and rescheduling with precision and efficiency
• Answer incoming phone calls promptly, directing inquiries to the appropriate staff or departments
• Maintain accurate patient records, update information, and ensure confidentiality at all times
• Handle administrative tasks such as filing, data entry, and processing correspondence
• Support the clinic team with basic administrative duties to streamline daily operations
• Ensure the reception area remains tidy, organised and welcoming for all visitors

Requirements

• Proven office experience with strong administrative skills in a busy environment
• Previous experience working in a healthcare or medical reception setting is highly desirable
• Excellent communication skills, both verbal and written, with a friendly and professional demeanor
• Ability to multitask efficiently while maintaining attention to detail under pressure
• Proficiency in office software applications and appointment management systems
• Strong organisational skills with the ability to prioritise tasks effectively
• A positive attitude combined with reliability and a proactive approach to work

About us

Busy, friendly GP Practice serving 10,800 patients living in Castle Vale and surrounding areas.

We have 5 Partners, salaried GPs, nurses, HCA's and nursing association as well as other attached clinical staff. The established admin team work closely with all members of team to provide a holistically supportive team environment.

Job summary

***Please note we are only able to accept applications from those with a live NMC registration or UK nursing students awaiting their PIN as we are unable to support OSCE at this time***

Are you looking for a challenge? Are you highly committed, flexible and enthusiastic? Do you have a genuine interest in medical and surgical nursing?

We are a highly motivated department, seeing in excess of 150,000 patients per year across 2 sites. You will be working in a team primarily based at Peterborough Hospital covering a variety of specialties including Dermatology, Urology, General Medicine / Surgical clinics and minor surgery.

We believe in investing in our staff and supporting personal development. You will be encouraged and provided with resources to gain new skills in order to provide the best care and service to our patients.

This is an excellent opportunity to:

• join a motivated team
• develop new skills
• be an innovator for new services
• enhance your nursing experience

In return we can offer you training, support of a well-developed team and opportunities to work across sites as required.

The hours of work are around the needs of the service between 8.00 a.m. and 6.30 p.m., Monday to Friday but may include some Saturday work as necessary.

We also welcome nursing associates to apply.

Main duties of the job

Patient Quality Care

Deliver consistently high standards of patient-centred care, ensuring safety, dignity, and a positive experience throughout all clinic interactions. Support smooth clinic flow and respond promptly to patient needs.

Co-ordinating Shifts & Staffing

Plan and allocate staff across clinic areas to maintain safe staffing levels and an appropriate skill mix.

Shift Management in the Absence of Senior Staff

Provide leadership and oversight when senior staff are unavailable. Escalate concerns appropriately and ensure continuity of safe and effective service delivery.

Troubleshooting

Identify and resolve issues that arise during clinics, including delays, equipment problems, workflow disruptions, and patient queries. Implement timely solutions to minimise impact on patient care.

Minor Procedures

Competently assist with minor procedures within the Outpatients setting, ensuring adherence to clinical standards and patient safety protocols.

Catheterisation

Perform male and female catheterisation safely and confidently, following Trust policies and maintaining patient comfort and dignity.

Venepuncture

Carry out venepuncture efficiently and accurately, supporting diagnostic pathways and ensuring timely collection of blood samples.

Vascular Clinics

Provide skilled wound care, including the assessment and management of complex or non-routine dressings and selecting appropriate dressing products.

About us

We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.Benefits to youo 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);o NHS Pension Scheme:o Flexible working opportunities;o Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;o Career development and training;o Wellbeing support and activities;o In-house physiotherapy Service;o On-site canteens with subsidised meals;o Subsidised staff parking (currently free).o Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

Job summary

To assistwith the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.

To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality team. AssisttheCardiologyLeadNurseto develop and support the team on the range of competenciesrequired.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.

Main duties of the job

Manage andmaintaintheCardiology Nurse led Clinic diary and waiting listsensuring appointment slots are fully utilised and bookedin accordance withthe Trust Patient Access Policy

Accurate recording of information

Timely distribution of letters and information, both for Trust and external organisations.

Ensure all administrative processes are adhered to within the speciality team.

To respond to general enquiries to the department

Register referrals onto department computer systemin accordance withTrust and National Booked Admissions Programme procedures.

Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.

UtiliseMedway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors whenrequired.

Accurate filing of information

About us

OurValues

Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. Froma long listof values, staff selected the most important ones.

How our staff live to these values will be through our 'personal responsibility framework' - which outlines how staff are expected to behave.

The Trust board willmonitorand review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.

Divisional Structure

Following the formation ofNorth WestAnglia Foundation Trust in April 2017, our operational functions across our hospitals merged to form five clinical divisions:

Division of Medicine

Division of Urgent Care

Division of Surgery

Division of Family and Integrated Support Services

Division of Maternity, Gynaecology and Breast Services

The clinical divisions are key to our service delivery and areled by a triumviratecomprisingof a DivisionalDirector, DivisionalNursingDirector,andDivisionalOperations Director.

Your responsibilities to the Trust, ourpatientsand staff

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

176-Med-8151905

Job locations

Peterborough City Hospital

Edith Cavell Campus

Peterborough

PE3 9GZ

United Kingdom

Job description

Job responsibilities

Assistwith the management and provision of an efficient and comprehensive administration support within theCardiology Department.

Ensure that you contribute to the departmentoperatingto the highest standards and that it not only meets but exceeds customer expectations.

To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality teamin accordance withthe correct procedures and policies.

AssisttheCardiologyLeadNurseto develop and support the team on the range of competenciesrequired.

Significantly contribute to the delivery of Trust standards for booking and administration procedures.

Significantly contribute to the delivery of pathways forpatients encompassing Cardiology services and other external specialities. This will include activelymonitoringand tracking patients on theCardiologywaiting lists.

Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways.

Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.

Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times.

Undertake MPAs for theCardiology Specialist NurseAdministration team.

Manage annual leave and sickness reporting ensuring all records are updated ina timelyfashion.

To perform allallocatedtasksrequiredto meet the needs of the service.

To undergo training as necessary to meet the needs of new developments within the Service. Toidentifytraining for other members of the team in conjunction with theCardiologyLead Nurse and Cardiology Service Manager.

Job description Job responsibilities Assistwith the management and provision of an efficient and comprehensive administration support within theCardiology Department. Ensure that you contribute to the departmentoperatingto the highest standards and that it not only meets but exceeds customer expectations. To manage the speciality administration and workload, ensuringappropriate delegationof tasks to other members of the speciality teamin accordance withthe correct procedures and policies. AssisttheCardiologyLeadNurseto develop and support the team on the range of competenciesrequired. Significantly contribute to the delivery of Trust standards for booking and administration procedures. Significantly contribute to the delivery of pathways forpatients encompassing Cardiology services and other external specialities. This will include activelymonitoringand tracking patients on theCardiologywaiting lists. Ensure information is recorded on all systems ina timelyfashion, escalating any breaches and updating pathways. Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads. Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality ismaintainedat all times. Undertake MPAs for theCardiology Specialist NurseAdministration team. Manage annual leave and sickness reporting ensuring all records are updated ina timelyfashion. To perform allallocatedtasksrequiredto meet the needs of the service. To undergo training as necessary to meet the needs of new developments within the Service. Toidentifytraining for other members of the team in conjunction with theCardiologyLead Nurse and Cardiology Service Manager.

Person Specification

Education

Essential

• Holds GCSE English Language at Grade A - C (or equivalent)
• ECDL or equivalent experience

Desirable

• NVQ level 3 Business and Administration

Experience

Essential

• Previous NHS administration experience
• Experience of working with general public and/or professionals
• Experience of using Careflow(Patient Admissions System) and CVIS (Tomcat) booking database

Desirable

• Experience of staff management

Knowledge

Essential

• Ability to facilitate change within the work area
• Ability to teach others acquired knowledge and skills

Desirable

• Understanding and working practice of NHS performance targets including 6 week diagnostic & 18-week referral to treatment times

Skills

Essential

• Can demonstrate good standards of written and verbal communication.
• System administration knowledge
• Strong & Flexible approach to work with good organisational skills
• Ability to prioritise workload and work under pressure to ensure. deadlines are achieved and short notice requests are met.

Aptitudes

Essential

• Flexible and responsive to change and work across site if needed.
• Ability to work with confidential and sensitive information
• Ability to work with confidential and sensitive information
• Able to work independently or as part of a team

Person Specification Education Essential Holds GCSE English Language at Grade A - C (or equivalent) ECDL or equivalent experience Desirable NVQ level 3 Business and Administration Experience Essential Previous NHS administration experience Experience of working with general public and/or professionals Experience of using Careflow(Patient Admissions System) and CVIS (Tomcat) booking database Desirable Experience of staff management Knowledge Essential Ability to facilitate change within the work area Ability to teach others acquired knowledge and skills Desirable Understanding and working practice of NHS performance targets including 6 week diagnostic & 18-week referral to treatment times Skills Essential Can demonstrate good standards of written and verbal communication. System administration knowledge Strong & Flexible approach to work with good organisational skills Ability to prioritise workload and work under pressure to ensure. deadlines are achieved and short notice requests are met. Aptitudes Essential Flexible and responsive to change and work across site if needed. Ability to work with confidential and sensitive information Ability to work with confidential and sensitive information Able to work independently or as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Edith Cavell Campus

Peterborough

PE3 9GZ

United Kingdom

Employer's website

https://www.nwangliaft.nhs.uk/ (Opens in a new tab)

Job summary

To support the Clinical Nurse Specialist in the Haematology team to deliver excellent, personalised care to Haematology patients whilst developing your own skills and knowledge within the speciality.

Main duties of the job

To support patients in clinics alongside consultants- offering holistic care and support where necessary.

To follow up with patient post clinic to ensure continuity of support.

Managing the telephone enquiries of patients and their carers; prioritising, assessing and escalating as appropriate.

To support the Clinical Nurse Specialist in the preparation of the nurse led clinics liaising with primary care providers to ensure all relevant medical details are available for the clinics.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job summary

We are looking for enthusiastic nurses to join our Adult Community Mental Health Services in Dacorum.

Our local Adult Community Mental Health Services are developing mini teams to enhanceour clinic provision for medicines administration and physical health support. This is an excellent opportunity to develop your knowledge of nursing in a community setting, working closely with colleagues in a small supportive team,andmaking a real difference to the quality of services.

You must hold a full valid driving licence and access to a car to use regularly for business purposes - including business insurance - is essential (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

The successful candidate will:

• be part of a supportive multi-disciplinary team who work creatively, collaboratively and compassionately to deliver the very best standards of care
• have regular supervision, and continuing professional development opportunities
• provided with excellent learning and development opportunities for staff, as well as strengthening clinical research.

Newly registered Band 5 community nurses are supported in their transition from student to nurse through a 12 month preceptorship programme.

About us

We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

An exciting opportunity has arisen for a Full time Team Administrator, to join the new Complex Emotional Needs Team which covers the Black Country

The successful candidate will support clinical services in providing efficient administration resources to safely manage the daily team admin requirements with a patient centred approach.

Provide comprehensive administrative support across various disciplines in CEN, creating correspondence to support clinical services to enable them to function safely, efficiently and effectively.

All duties outlined are appropriate to the grade and the actual duties will be determined by the individual service/team.

Main duties of the job

• Carry out procurement of office supplies, review stationery requirements, order printed stationery and other ad hoc items as required by the team.
• Maintain effective diary management as required by line manager.
• Take notes or minutes, prepare agenda and action logs to support meetings as required as defined by operational procedures
• Process referrals appropriately by booking appointments for groups or interventions and clinic appointments as required, arranging cancellation of appointments and rescheduling where requested in a timely manner
• Manipulation of the Electronic Patient Record system to enter and retrieve patient data as required to support the navigation of referrals
• Managing all incoming telephone calls politely and efficiently, taking messages as required and navigating all calls appropriately in line with the Standard Operating Procedure.
• Preparing documentation in the form of letters and other correspondence as directed by the clinical team in an appropriate format

About us

Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust's values. Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues' behaviours breach the spirit of Trust values.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa

Contract

Secondment

Working pattern

Full-time

Reference number

285-3079B-MH

Job locations

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ

United Kingdom

Job description

Job responsibilities

To work as part of a wider administration and clerical team providing cover and support to colleagues in CERT during periods of annual leave or sickness to ensure a continuous and seamless provision of service.

Take responsibility for your own understanding of Information Governance, confidentiality, security, data protection and Caldicott Principles.

To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality administration service.

• Manage the processing of new referrals into the service in accordance with locally defined Standard Operating Procedures. This may include registration of new patients onto the Electronic Patient Record (EPR) system and creating new referrals.

Job description Job responsibilities To work as part of a wider administration and clerical team providing cover and support to colleagues in CERT during periods of annual leave or sickness to ensure a continuous and seamless provision of service. Take responsibility for your own understanding of Information Governance, confidentiality, security, data protection and Caldicott Principles. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality administration service. Manage the processing of new referrals into the service in accordance with locally defined Standard Operating Procedures. This may include registration of new patients onto the Electronic Patient Record (EPR) system and creating new referrals.

Person Specification

Experience

Essential

• Substantial recent experience of working in a busy administration environment oExperience in a customer facing role oAbility to be adaptive and flexible in response to additional workload oMeeting preparation and experience of co-ordinating meetings oProficient in Microsoft Office package specifically Word, Excel, Outlook and MS Teams

Desirable

• NHS experience

Knowledge

Essential

• Knowledge of a range of administrative/secretarial procedures Understanding of the Data Protection Act and NHS Code of Confidentiality

Desirable

• NHS Systems such as RIO

Education

Essential

• NVQ level 3 Administration or equivalent or willing to work towards achieving an NVQ level 3. GCSE English Grade C or above or equivalent qualification

Skills

Essential

• Excellent communication and interpersonal skills when dealing as first point of contact in person, on the telephone and in written correspondence. Excellent planning and organising skills. Able to work to tight deadlines whilst ensuring work is of a high standard. Excellent word processing skills including accurate and speedy typing

Person Specification Experience Essential Substantial recent experience of working in a busy administration environment oExperience in a customer facing role oAbility to be adaptive and flexible in response to additional workload oMeeting preparation and experience of co-ordinating meetings oProficient in Microsoft Office package specifically Word, Excel, Outlook and MS Teams Desirable NHS experience Knowledge Essential Knowledge of a range of administrative/secretarial procedures Understanding of the Data Protection Act and NHS Code of Confidentiality Desirable NHS Systems such as RIO Education Essential NVQ level 3 Administration or equivalent or willing to work towards achieving an NVQ level 3. GCSE English Grade C or above or equivalent qualification Skills Essential Excellent communication and interpersonal skills when dealing as first point of contact in person, on the telephone and in written correspondence. Excellent planning and organising skills. Able to work to tight deadlines whilst ensuring work is of a high standard. Excellent word processing skills including accurate and speedy typing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Healthcare NHS Foundation Trust

Address

Jack Judge House

Halesowen Street

Oldbury

B69 2AJ

United Kingdom

Employer's website

https://www.blackcountryhealthcare.nhs.uk/ (Opens in a new tab)

Job summary

Are you an experienced Social Worker seeking promotion?

Are you looking to develop into leadership & take your social care skills in the field of Adult Mental Health further?

Do you want to be part of an energetic & dynamic team in the heart of the south east Hertfordshire community, working for an award-winning, outstanding Trust?

We are looking for a Band 7 Senior Social Worker to join the Adult Community Mental Health Service in Borehamwood, Hertfordshire.

You must hold a full valid driving license and have access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

The successful candidate will:

• promote and lead the social care agenda, acting in accordance with the principles of personalisation, working to promote wellbeing, and enabling individual's rights to choice and control
• carry out complex assessments of need, plan and deliver services and review outcomes with the individual, their personal support networks and support providers
• ensure practice within the team is responsive, inclusive and community based with a clear focus on outcomes and bring your professional expertise to your work with complex cases
• supervise the social care staff within the team and support the wider team with social care
• manage the provision of assessments under the Care Act 2014 and the reviews of packages of care
• work collaboratively with community partners to ensure individuals and families are supported and their needs are met
• act as a champion and leader of social care within the locality/quadrant
• be professionally registered.

In return, we can offer you:

• leadership and management training opportunities
• 5% on top of basic salary high cost allowance supplement (subject to a minimum and a maximum payment pro rata)
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
• One of the UK's best pension schemes
• Comprehensive health and wellbeing services
• Special leave for family and personal reasons
• NHS Car Lease Scheme
• Employee Assistance Programme

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

The Children and Young People's Bladder and Bowel Nurse Specialist (CYBBNS) is a specialist community nursing role responsible for providing specialist assessment, treatment, education, and support to children and young people with continence, bladder, and bowel conditions across South East and South West Essex. The post holder delivers nurse-led clinics, develops individualised care plans, with the team manages the CYBBS caseload and works closely with families, schools, healthcare professionals, and partner agencies to improve outcomes and promote continence care closer to home.

Main duties of the job

• Supporting a caseload of children and young people with bladder, bowel and continence conditions.
• Undertaking assessments and developing, implementing and evaluating individualised care plans.
• Delivering nurse-led clinics and providing specialist advice, support and education to families, schools and professionals.
• Supporting service development, clinical audit, governance and quality improvement initiatives.
• Coordinating aspects of the day-to-day operational running of the service alongside clinical and operational leads.
• Maintaining accurate clinical records and activity data and contributing to performance monitoring.
• Providing leadership, mentorship and training to students and healthcare professionals.
• Working in partnership with primary care, acute services, education and other agencies to deliver integrated care and reduce avoidable hospital attendances.
• Ensuring safeguarding, risk management and professional standards are maintained at all times.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Job summary

Community Mental Health Nurse Band 6 - £39,959 - £48,117 per annum 37.5 hours per week Taylor Centre, Warrior House, Southend 6 month Fixed Term Contract/Secondment

As the successful post-holder you will manage a caseload of service users with complex health and social care needs, following a recovery focused model. Previous care coordination experience is essential for this post.

******Previous applicants need not apply******

Main duties of the job

• To be responsible for the assessment, planning implementation and evaluation of the evidence based care required, including health promotion for a named service user/group..
• Responsible for the admission, case conference/reviews and discharge in collaboration with members of the multi-disciplinary team.
• Responsible for coordinating the care and assessment under the Care Programme Approach of a designated caseload
• Responsible for ensuring the postholder understands and meets their professional responsibilities under Safeguarding Vulnerable Adults and Children Legislation.
• Responsible for ensuring that the requirements of the Mental Health Act 1983 are observed, adhered to and implemented.
• Responsible for the promotion of carer and service user involvement within the service and for its provision.
• Responsible for establishing therapeutic relationships with service users, and the implementation of evidence based therapeutic interventions with appropriate boundaries in accordance with Nursing and Midwifery Councils professional code of conduct.
• Responsible for ensuring that carers' assessments, education and support is delivered in accordance with the requirements of the NSF.
• Responsible for deputising and providing appropriate support and caseload coverage for colleagues/team members.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job summary

Kingswood Health Centre are seeking to employ two new part-time Practice Receptionists to replace staff who have moved into new roles within the practice.

The role is 18 hpw to be worked Monday 1pm-7pm, Tuesday 8am-2pm, Wednesday 8am-2pm.

Candidates will be invited for an optional practice visit to see how we work. Interviews will be held on Wednesday 30th September.

We are a team-oriented practice serving approximately 13,000 registered patients. The practice is led by seven GP Partners and a Managing Partner, supported by five salaried GPs.

We pride ourselves on our strong multidisciplinary approach. Our clinical team includes three clinical pharmacists and a pharmacy technician, alongside a well-established and experienced nursing team.

This is complemented by a fantastic group of non-clinical staff, including administration, secretarial, reception, and management colleagues, all working collaboratively to deliver high-quality patient care.

Main duties of the job

Practice Receptionists are the first point of contact for patients and are a key source of support for our clinical team. Their responsibilities include arranging appointments, processing tasks and instructions from clinicians, assisting with coordinating home visits and delivering a professional and welcoming front-of-house service for patients and visitors.

About us

Kingswood Health Centre operates in a semi-urban environment with a varied demographic of patients. We also support a number of nursing and residential homes. We support staff development and encourage our team through regular appraisal & training.

The health centre is situated close to the A4174 ring road & not far from local cycle routes. Our purpose-built premises were completed in 2011 to a high specification. We are able to offer secure bicycle storage and shower facilities.

We are a very sociable practice, regularly arranging staff events and team challenges to support our nominated charity. We have regular meetings and also close quarterly for all-staff training afternoons.

Job summary

Working up to 30 hours pw with secondments considered, The Neighbourhood and Primary Care Network (PCN) Support Officer will provide comprehensive administrative and organisational support to the Primary Care Networks, Directors and LPC department Heads. The post holder will play a key role in coordinating meetings, preparing agendas and papers, producing accurate minutes, monitoring actions and supporting the delivery of neighbourhood working across the locality.

Working closely with Directors, practices, the LPC management team and partner organisations and other stakeholders, the post holder will help facilitate effective communication, partnership working and the delivery of integrated neighbourhood initiatives. The role requires excellent organisational skills, the ability to build effective relationships and a proactive approach to supporting collaborative working

Main duties of the job

Meeting Support

Organise and coordinate PCN, neighbourhood and LPC meetings, including scheduling, invitations and venue/virtual arrangements.

Prepare agendas, meeting packs and supporting documentation.

Attend meetings and produce accurate minutes within agreed timescales.

Maintain action logs and monitor progress against agreed actions.

Ensure papers are distributed in advance and records maintained appropriately.

Support to Directors

Provide day-to-day administrative support to Directors and LPC Department Leads.

Manage diaries where appropriate.

Support preparation of presentations, reports and briefing papers.

Stakeholder Engagement

Act as a key administrative contact for practices and partner organisations.

Develop positive working relationships

Support communication across neighbourhood partners.

Neighbourhood Working

Support the development/promotion of neighbourhood working initiatives.

Assist in organising neighbourhood workshops, engagement events and collaborative meetings.

Support the implementation of neighbourhood priorities and programmes.

Maintain records of neighbourhood activity and outcomes.

General Administration

Provide administrative and project support to LPC.

Maintain accurate electronic filing systems.

Prepare correspondence, reports and presentations.

Coordinate responses to routine enquiries.

Assist with data collection and reporting.

Maintain confidentiality in accordance with NHS information governance requirements.

General support in LPC Hubs as required.

About us

The Local Primary Care Federation consists of 22 practices. We have a large multi-disciplinary team including clinical and non-clinical support roles and provide an opportunity to consolidate current skills and gain new skills / experience.

Job summary

THIS POST IS AVAILABLE TO ALL APPLICANTS WHO CAN DEMONSTRATE RELEVANT PROFESSIONAL REGISTRATION, RMN, OT or SOCIAL WORKER.

Are you looking to expand your working environment, while maintaining control of where and when you work? With personal and professional development support whilst being flexible around you and your personal commitments? with the added bonus of weekly pay? Then AWP bank is just the opportunity for you!

AWP covers a large geographical area , from bustling Bristol to the heritage city of Bath, to the rural rolling hills of Wiltshire to the seaside in Weston-Super-Mare. You will be able to access shifts in up to 80 community teams .

We offer ample opportunities to work in our wide range of services ranging from Community Mental Health Teams, Primary Care Liaison, Intensive Teams, Early Intervention Teams, Recovery Services, Street Triage, Mentally Disordered Offenders Teams, Complex Intervention Team for Older Adults, and Drug and Alcohol Services. With such a wide variety of Services to choose from the work is both challenging and varied but also interesting and rewarding.

The Trust is required to carry out mandatory employment checks. Please bring the original ID documents requested below to your interview if selected.

Interview date: 22nd October 2026. No other interview dates or remote interviews will be available.

Main duties of the job

This role is focussed on providing appropriate, effective interventions and treatments to people with a range of mental health needs, and their carers (including friends and relatives) and their supporters in the community, enabling and assisting them to meet daily health, social care and well being needs, in line with personal recovery goals, and facilitating engagement with mainstream services.

The post holder will work autonomously to undertake emergency assessment in a wide range of locations, planning and delivering defined, intensive, specialist interventions in line with the CPA framework to people with severe and enduring mental health needs, who maybe distressed and in crisis. Where appropriate the post holder will work alongside other services to plan, deliver and review effective "wrap around" intensive interventions to manage risk and prevent hospital admission for those with the most complex needs. The post holder will act as Care/Recovery coordinator or associate Care/Recovery coordinator as required.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all-round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

342-BARP-0926

Job locations

Trustwide

Trustwide

BA1 3QE

United Kingdom

Job description

Job responsibilities

In a wide range of situations and locations to undertake the full range of activities required to deliver comprehensive mental health assessment, in an emergency for service users, who may be distressed and in crisis. This will include:

The use of standardised assessment tools i.e. Cluster Allocation Support Tool (CAST)KGVRecovery StarHistory, strengths and aspirationsMental stateImpact of culture and diversityFunctional needsThe needs of family and carerEvaluation of riskPhysical healthComplicating factorsIdentifying and ensuring specialist involvement where required.The interventions and treatments required to enable positive change.Social CareSafeguarding and public protectionCapacity under the Mental Capacity Act

To be responsible for developing delivering and reviewing comprehensive and complex treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing inother resources as required.

To act as care coordinator for service users as appropriate, also providing defined interventions to individuals on other workers caseloads.

To plan, deliver and evaluate defined, specialist therapeutic interventions as indicated in the assessment process ,in line with personal recovery plans, including to service users who maybe on other caseloads. This might include:

Individual or group therapeutic interventionPsychological treatments such as CBT, DBT approaches , family interventionsPsychosocial interventionsMotivational and coping enhancement strategies.Medication managementInterventions under the Mental Health Act,

To support a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user.

To develop and maintain good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates.

In collaboration with service users and carers, to be responsible for facilitating the development of comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate.

To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.

To be responsible for maintaining own workload, as well as planning the workload of others, on a day to day basis, ensuring that time is prioritised effectively, utilising electronic resources such as diaries/scheduling.

To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, including working with others in the planning development and review of protection plans.

Coordinating and undertaking protective interventions which maybe required in the protection of others, as outline in the protection plan, taking individual action where indicated.

Personally and leading others to collaboratively and sensitively work with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming,build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.

Undertake active clinical leadership and supervision within the team, covering for the manager and colleagues as required.

To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards.

Report and record within agreed timeframes, all activity relating to information reporting and performance requirements.

To participate in management, caseload and clinical supervision in accordance with trust policy.

To provide mentoring/ training for others in relevant practice areas, according to professional requirements, taking a collaborative approach to practice development and evidence-based care. Specifically this means providing a safe and effective learning environment for the mentoring and supervising of students , participating in their learning objectives and assessments

Demonstrate responsibility for developing own practice in line with professional qualifications and for contributing to the development of others, by making use of and providing, effective feedback, supervision, coaching and appraisal.

To adhere to professional codes of conduct ensuring required skills and competencies required are maintained.

Monitor and maintain health, safety and security of self and others, undertaking assessments and taking appropriate action where required. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, takingresponsibility for accessing identified learning and training opportunities.

Lead, maintain and participate in practices which enable effective team working.

To participate in local arrangements where required to manage unexpected staff absences.

Job description Job responsibilities In a wide range of situations and locations to undertake the full range of activities required to deliver comprehensive mental health assessment, in an emergency for service users, who may be distressed and in crisis. This will include: The use of standardised assessment tools i.e. Cluster Allocation Support Tool (CAST)KGVRecovery StarHistory, strengths and aspirationsMental stateImpact of culture and diversityFunctional needsThe needs of family and carerEvaluation of riskPhysical healthComplicating factorsIdentifying and ensuring specialist involvement where required.The interventions and treatments required to enable positive change.Social CareSafeguarding and public protectionCapacity under the Mental Capacity Act To be responsible for developing delivering and reviewing comprehensive and complex treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing inother resources as required. To act as care coordinator for service users as appropriate, also providing defined interventions to individuals on other workers caseloads. To plan, deliver and evaluate defined, specialist therapeutic interventions as indicated in the assessment process ,in line with personal recovery plans, including to service users who maybe on other caseloads. This might include: Individual or group therapeutic interventionPsychological treatments such as CBT, DBT approaches , family interventionsPsychosocial interventionsMotivational and coping enhancement strategies.Medication managementInterventions under the Mental Health Act, To support a range of defined activities/interventions to improve the carers ability to support the service user and to enable them in their relationship with the service user. To develop and maintain good partnership working with other services throughout all treatment episodes, including regular liaison within Primary Health Care Team, inpatient and intensive services, day services, voluntary sector and with nominated carers/advocates. In collaboration with service users and carers, to be responsible for facilitating the development of comprehensive crisis plans, rapid access plans, advance statements etc, involving other agencies such as primary care etc where appropriate. To personally build and lead others to build, hope inspiring relationships with service users, which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans. To be responsible for maintaining own workload, as well as planning the workload of others, on a day to day basis, ensuring that time is prioritised effectively, utilising electronic resources such as diaries/scheduling. To be responsible for the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, including working with others in the planning development and review of protection plans. Coordinating and undertaking protective interventions which maybe required in the protection of others, as outline in the protection plan, taking individual action where indicated. Personally and leading others to collaboratively and sensitively work with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming,build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal. Undertake active clinical leadership and supervision within the team, covering for the manager and colleagues as required. To maintain the single health and social care record, ensuring both paper and electronic records are kept up to date in accordance with professional and organisational standards. Report and record within agreed timeframes, all activity relating to information reporting and performance requirements. To participate in management, caseload and clinical supervision in accordance with trust policy. To provide mentoring/ training for others in relevant practice areas, according to professional requirements, taking a collaborative approach to practice development and evidence-based care. Specifically this means providing a safe and effective learning environment for the mentoring and supervising of students , participating in their learning objectives and assessments Demonstrate responsibility for developing own practice in line with professional qualifications and for contributing to the development of others, by making use of and providing, effective feedback, supervision, coaching and appraisal. To adhere to professional codes of conduct ensuring required skills and competencies required are maintained. Monitor and maintain health, safety and security of self and others, undertaking assessments and taking appropriate action where required. Develop own knowledge and practice, and contribute to the development of others, making use of available feedback, supervision and appraisal to identify appropriate areas of development for this work role, takingresponsibility for accessing identified learning and training opportunities. Lead, maintain and participate in practices which enable effective team working. To participate in local arrangements where required to manage unexpected staff absences.

Person Specification

Qualification

Essential

• Diploma / degree in relevant health / social care.

Registration

Essential

• Current relevant registration with NMC or HCPC.

Experience

Essential

• Demonstrated commitment to CPD.
• Demonstrates substantial post-registration experience gained working in a range of front line adult mental health services,
• Demonstrates a developed understanding of the recovery principles.
• Demonstrates experience of assessing risk and developing risk management strategies.
• Developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems

Person Specification Qualification Essential Diploma / degree in relevant health / social care. Registration Essential Current relevant registration with NMC or HCPC. Experience Essential Demonstrated commitment to CPD. Demonstrates substantial post-registration experience gained working in a range of front line adult mental health services, Demonstrates a developed understanding of the recovery principles. Demonstrates experience of assessing risk and developing risk management strategies. Developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Trustwide

Trustwide

BA1 3QE

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Trustwide

Trustwide

BA1 3QE

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a Sister/ Charge Nurse/ District Nurse to join our Primary Care Home team delivering high quality nursing care to the population of Lowestoft. If you are motivated, adaptable, forward thinking and you see yourself leading within community healthcare, then this could be the role for you.

The role contains variety every day with a mixture of face to face clinical practice, leadership and management. You will be responsible for the line management of a number of clinicians, have the opportunity to participate in HR processes including recruitment, appraisals and supporting junior members of the team. We welcome applicants who have a desire to improve clinical practice.

This role sits in a multidisciplinary team providing community services 7 days per week 07:00- 20:30 hours

The core nursing shift is 08:30- 16:30 other shifts included in the rota 07:00- 15:00 and 12:00 -20:00. Weekend and bank holiday working on a rotational basis.

The post is offered up to 37.5 hours per week.

Please contact Lucinda Giles -Nurse Lead ([email protected] 07899060223) if you would like any further information or to arrange a visit.

Main duties of the job

• To provide clinical leadership, operational management and professional support to community nursing within Primary Care home
• To work with other members of the multidisciplinary team to provide planned and unplanned care
• To provide expert clinical case management for patients living in the community who require nursing care
• To work autonomously at a level appropriate to clinical competence and within scope of professional practice
• To carry out rapid assessments in patients own home with the aim of preventing admission to the acute hospital. These assessments will take a holistic ethos including physical, physiological and social aspects of need.

About us

Lowestoft Primary Care Home is a multidisciplinary clinical team which includes other Nurses, Occupational Therapists, Physiotherapist, Assistant Practitioners, Registered Nurse Associates, Rehab Support Workers, Healthcare Assistants and Phlebotomists. The team work in partnership with Primary Care, Social Services, social care providers, other specialist community health teams and voluntary sector providers to ensure patients are able to remain in their own homes whenever possible.

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

Job summary

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

An exciting opportunity is available for an Assistant Psychologist to join the HPFT Community Child and Young People's Mental Health Service (CYPMHS) for the East Hertfordshire team, based at Rosanne House, Welwyn Garden City and Hoddesdon Health Centre.

This role is part of an established community team within the HPFT Specialist Division, focusing on the assessment and treatment of children and young people with mental health needs. The CYPMH team provides specialist assessments and evidence-based therapeutic interventions for young people in the community and offers support in collaboration with children, young people, and their families.

Main duties of the job

The post holder will be responsible for maintaining service databases, entering data, generating reports on service targets, and conducting audits and evaluations in accordance with national guidelines for monitoring service delivery and clinical progress, all under the supervision of a qualified Practitioner Psychologist (Clinical/Counselling). They will also play a role in supporting the treatment of children and young people, following psychological therapy guidelines and supervision.

Regular clinical supervision will be provided. Applicants should have a recognised undergraduate degree in Psychology and be eligible for Graduate Basis for Registration with the British Psychological Society.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is a leading organisation with ambitious goals. As one of only five mental health trusts to receive an overall 'Outstanding' rating from the Care Quality Commission, we strive to be the top provider of mental health and specialist learning disability services in the country.

Our team of over 4,500 staff delivers health and social care to more than 400,000 people with mental ill health, physical ill health, and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, both in the community and in inpatient settings. We also offer nationally commissioned specialist services, including Tier 4 services for children and young people, perinatal services, and medium and low secure learning disabilities services.

The care we provide has a positive impact on our service users, their families, and carers. Our work is guided by choice, independence, and equality, with our Trust values at the heart of everything we do:

Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional.

These values shape who we are and how we work.

If you are interested in joining the HPFT family, working with us to help our service users live their best lives, and being supported in your own career development, we invite you to consider a role with us.

Job summary

CYPMHS South Hertfordshire is seeking to recruit a highly skilled and motivated Children and Young People's Social Worker with an appropriate professional qualification and relevant experience to join our multidisciplinary team.This is a full-time position (37.5 hours per week) offered on a permanent basis.The successful candidate will play a key role in delivering high-quality care and will make a significant contribution to the clinical and social work provision within the team. The post holder will actively participate in referral screening and allocation processes, undertake comprehensive assessments, provide evidence-based interventions, coordinate care, manage risk, and promote the safeguarding of children, young people, and vulnerable adults. The role also includes contributing to multidisciplinary case discussions and service development activities.In addition, the post holder will provide consultation, advice, and supervision to colleagues, students, and professionals within partner agencies and services.

Main duties of the job

• To develop and deliver highly specialist, evidence-based interventions for children, young people, and their families, drawing upon a wide range of theoretical frameworks and treatment approaches.
• To provide timely, accessible, and person-centred services through both clinic-based and community outreach models.
• To offer highly specialist advice, consultation, and formulation-based guidance to colleagues and partner agencies, working autonomously within professional and organisational guidelines.
• To care coordinate a caseload of service users, undertaking highly specialist assessments and delivering integrated packages of care.
• To contribute to the continued development of social work practice within the service, including the provision of supervision to social work colleagues and professionals from other disciplines.
• To actively participate in clinical supervision, appraisal processes, and continuing professional development activities to maintain and enhance professional competence.
• To chair and attend multidisciplinary team meetings and provide appropriate clinical and professional input to decision-making processes.
• To work collaboratively with colleagues across HPFT and partner organisations, providing specialist social work consultation to support the early identification, assessment, and management of mental health difficulties, neurodevelopmental conditions, and associated risks.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£41,957 to £50,387 a year per annum, pro rata (Inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

367-CYP-101612

Job locations

Borehamwood Civic Office and/or Watford Peace Centre

Hertfordshire Partnership University NHS Foundation Trust

Borehamwood

WD6 1WA

United Kingdom

Job description

Job responsibilities

The post holder will take responsibility for making a significant contribution to the clinical social work provision within CYPMHS South Hertfordshire. This will include active participation in referral processes, assessment, treatment planning and delivery, risk management, safeguarding children and vulnerable adults, care coordination, and contributing to multidisciplinary case discussions and service-related meetings.

The successful candidate will be expected to provide consultation and advice to colleagues, students, and professionals working across partner services. They will support the ongoing development of social work practice within the team and contribute to service improvement initiatives, ensuring the delivery of high-quality, evidence-based care that meets the needs of children, young people, and their families.

Job description Job responsibilities The post holder will take responsibility for making a significant contribution to the clinical social work provision within CYPMHS South Hertfordshire. This will include active participation in referral processes, assessment, treatment planning and delivery, risk management, safeguarding children and vulnerable adults, care coordination, and contributing to multidisciplinary case discussions and service-related meetings. The successful candidate will be expected to provide consultation and advice to colleagues, students, and professionals working across partner services. They will support the ongoing development of social work practice within the team and contribute to service improvement initiatives, ensuring the delivery of high-quality, evidence-based care that meets the needs of children, young people, and their families.

Person Specification

Qualifications, Knowledge and Training

Essential

• Qualification in one of the following and current full professional registration as relevant to the specific profession
• Social work with valid Social Work England registration.
• Further training/qualification in relevant area of practice
• Evidence of CPD

Experience and Knowledge

Essential

• Post qualification experience in a CYPMHS team or related area, or several years' experience prior to qualification, with experience of working with moderate to severe mental health problems and knowledge of a range of clinical interventions with children/adolescents and their carers/families.
• Experience of multi-disciplinary team working, and inter-agency collaboration
• Knowledge of child development, child and adolescent mental health and an understanding of a range of theoretical approaches especially in relation to trauma and attachment
• Ability to provide clinical supervision, appraisal, preceptorship/practice education and staff support methods and teaching and training
• Knowledge in current developments in mental health or learning disabilities care
• Abilities to provide consultation to other professional and non-professional groups
• Good general knowledge of the literature and research concerning mental health interventions with children, particularly the clinical effectiveness of such interventions.
• Knowledge of relevant legislation and its implications for clinical practice in relation to children and adolescents.

Desirable

• Experience of service quality monitoring e.g. clinical audit, evaluative research, etc.

Skills and Ability

Essential

• Excellent interpersonal and communication skills
• Ability to communicate orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS
• Keeps accurate and complete records and communication consistent with legislation, policies and procedures
• Demonstrate good verbal presentation skills
• Ability to chair meetings effectively
• Ability to work therapeutically with young people and their families.
• Positive problem-solving approach
• Effective Time management

Person Specification Qualifications, Knowledge and Training Essential Qualification in one of the following and current full professional registration as relevant to the specific profession Social work with valid Social Work England registration. Further training/qualification in relevant area of practice Evidence of CPD Experience and Knowledge Essential Post qualification experience in a CYPMHS team or related area, or several years' experience prior to qualification, with experience of working with moderate to severe mental health problems and knowledge of a range of clinical interventions with children/adolescents and their carers/families. Experience of multi-disciplinary team working, and inter-agency collaboration Knowledge of child development, child and adolescent mental health and an understanding of a range of theoretical approaches especially in relation to trauma and attachment Ability to provide clinical supervision, appraisal, preceptorship/practice education and staff support methods and teaching and training Knowledge in current developments in mental health or learning disabilities care Abilities to provide consultation to other professional and non-professional groups Good general knowledge of the literature and research concerning mental health interventions with children, particularly the clinical effectiveness of such interventions. Knowledge of relevant legislation and its implications for clinical practice in relation to children and adolescents. Desirable Experience of service quality monitoring e.g. clinical audit, evaluative research, etc. Skills and Ability Essential Excellent interpersonal and communication skills Ability to communicate orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS Keeps accurate and complete records and communication consistent with legislation, policies and procedures Demonstrate good verbal presentation skills Ability to chair meetings effectively Ability to work therapeutically with young people and their families. Positive problem-solving approach Effective Time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Borehamwood Civic Office and/or Watford Peace Centre

Hertfordshire Partnership University NHS Foundation Trust

Borehamwood

WD6 1WA

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Borehamwood Civic Office and/or Watford Peace Centre

Hertfordshire Partnership University NHS Foundation Trust

Borehamwood

WD6 1WA

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job summary

We are looking for a motivated and experienced Pathway Delivery Manager to support the successful delivery of key operational, transformation and service improvement priorities within Children and Young People's Mental Health Services (CYPMHS). This is an exciting opportunity to play a central role in strengthening services for children, young people and their families, translating strategic objectives into clear, practical delivery plans that improve access, quality, safety, experience and outcomes. The post holder will work closely with CYPMHS clinical, operational and professional leads, alongside corporate colleagues, commissioners and partner organisations, to coordinate complex programmes of work and support delivery across community, crisis, enhanced and specialist pathways. They will help manage interdependencies, monitor progress, address risks and provide clear assurance through established governance routes. We are seeking someone who can bring pace, structure and clarity to complex workstreams, while building positive relationships across teams and systems. This role would suit someone with strong programme delivery, operational management or transformation experience, ideally within the NHS, mental health, children and young people's services or another complex care environment.

Main duties of the job

Lead and coordinate delivery of key CYPMHS operational, transformation and improvement priorities. Develop clear plans, monitor milestones, manage risks and dependencies, support governance reporting, and work with clinical, operational, corporate and partner colleagues to improve access, quality, safety, experience and outcomes for children, young people and families.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

The post holder will be responsible for overseeing the Audiology Service at Stockport NHS Foundation Trust, ensuring it operates effectively and efficiently to meet patient needs. This role requires an individual who is a highly qualified and experienced professional, either as an Audiologist, Hearing Therapist, or Clinical Scientist (Audiology) with a postgraduate degree.

Key responsibilities include managing daily clinical operations, developing and executing strategic plans for the service, and allocating staff resources effectively to optimise service delivery. In addition, they will implement clinical governance frameworks to maintain safety and quality in patient care, engage in research and development to advance service practices, and ensure sound financial management to achieve budgetary goals.

Reporting directly to the Divisional Nurse Director (Surgery), the post holder will ensure that the Audiology Service consistently provides a high-quality, complex, and sophisticated range of clinical services that adhere to the highest national and international standards for audiological care.

Moreover, the postholder will be responsible for training and supervising staff within the department, creating an environment that fosters continuous learning and professional growth. They will also monitor and evaluate departmental performance against key operational metrics.

Main duties of the job

Provide effective Professional Leadership and efficient organisation, management, strategic direction, and development of Audiology within the Trust

Provide expert advice regarding complex and highly complex clinical issues to other members of the team and to other professions

Provide leadership direction and support for all Audiology staff

Support and encourage staff to maintain high staff morale and motivation, always prompting a team approach

Communicate information in respect of hearing services to other professions and services, the public, other agencies, and commissioners to promote better understanding of the needs of people with hearing difficulties and/or other associated symptoms i.e., balance and or tinnitus

Maintain Links with colleagues and agencies within and outside the NHS to continuously improve services

Lead departmental meetings and audit

Represent Audiology at Trust Board Level

Ensure that a clear supervision / competency structure is in place across the service

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application, please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job summary

Are you an RMN looking to pick up extra shifts?

Do you want to explore working on different wards or work with just one that you love? Do you want weekly pay with the flexibility to access shifts before agency staff? If so, please read on!

We are looking for Band 5 nurses with at least 6 months post qualifying experience who are interested in working in the wide variety of services we deliver predominately in inpatient settings across Weston Super Mare, Bristol, South Glos, Bath, Swindon, Devizes and Salisbury.

If you are interested in making a difference to our service users lives then we would love to hear from you.

You will work as part of a multidisciplinary team of health care professionals to ensure that the clinical, environmental and social needs of the service users are met by assessing, developing, implementing and evaluating care programmes. You will also support junior staff and nursing students and participate in their professional development while working on the ward.

The Trust is required to carry out mandatory employment checks. Please bring the original ID documents requested below to your interview if selected.

Interview date: 21st October 2026. No other interview dates or remote interviews will be available.

Main duties of the job

We value your hard work, skills and experience and in return, we offer you:

Paid time to complete statutory and mandatory on line training before you start.

Access to 2 paid shadow shifts to support your introduction to the bank.

Early choice of shifts.

The ability to book shifts using Employee On Line on your computer, smart phone or tablet, meaning you can view and book shifts even when the Bank Office is closed.

Regular paid supervision from the Clinical Bank Team.

Annual appraisal undertaken by the Clinical Bank Team.

Access to NHS staff discounts from many high street names including cash back on grocery shopping from many supermarkets.

Annual leave payment of 12.07% added to your hourly rate.

Automatic enrolment into the NHS pension scheme if eligible or our alternative scheme NEST if you meet the criteria, this includes an employer contributions of 20.68% to the NHS Pensions scheme and 3% for NEST.

Free access to Occupational Health & employee support.

Annual staff survey for bank only staff, and regular shift surveys.

Job satisfaction and the knowledge that your work will make a difference to our service users and their families and carers.

About us

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all-round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Job summary

Chelsea and Westminster Hospital is looking to recruit an experienced and enthusiastic Senior Patient Administrator to effectively help manage the administration service at CWH

The Imaging Service and department exists to provide support to the clinicians in charge of the medical care and treatment of patients attending the Trust. It aims to do this speedily and to provide interpretation and advice on results. The department supports the teaching functions of the Trust and its commitment to the research and development of new modalities. The Imaging department work within a high quality management system and have recently been awarded UKAS QSI Accreditation.

This position is to work closely with the Imaging Administration Manager to ensure the smooth operation of the department, maintaining high standards of patient care, and supporting administrative staff. The administrator will work closely with Superintendents, Radiographers, and patients, utilising excellent time management, organisational, and communication skills. They will deputise for the Imaging Manager, where and when required and will carry out appraisals for more junior members of staff.

Main duties of the job

The responsibilities will include training and supervision of junior staff, to ensure that work objectives are being met on a day-to-day basis. They will be regarded as a key member of the imaging team. The role involves managing patient data, booking appointments and managing the diary to support modalities, handling inquiries including transport assistance, and ensuring that the clinical diary (Soliton) and records are up-to-date.

By efficiently coordinating various administrative tasks, the senior administrator plays a critical role in enhancing the patient experience and contributing to the overall efficiency and effectiveness of the Imaging department. Chelsea and Westminster Hospital NHS Foundation Trust believes that our people will get out what they put in, and that requires our active support to develop our people, so we make it a top priority that our staff always feel valued and part of something bigger.

About us

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.

Some roles may require weekend shifts at multiple sites.

Job summary

Band 8B Radiotherapy Services Manager

The Radiotherapy Services Manager holds principal responsibility for the strategic leadership, workforce planning, professional governance and future development of radiotherapy services across the Royal Berkshire NHS Foundation Trust (RBFT), influencing organisational cancer strategy to deliver sustainable service transformation.

The role works across departmental and organisational boundaries, engaging collaboratively with multiple stakeholders and plays a key role in supporting service development in line with Trust, regional and national cancer standards.

In collaboration with the Berkshire Cancer Centre (BCC) Senior Leadership Team the post holder will develop radiotherapy services in line with changes in technology, professional recommendations, the NHS England National Cancer Plan and the Trust's strategy and priorities.

As a member of the BCC Senior Leadership Team, the RTSM will actively participate in meetings to plan the organisation, delivery and development of all aspects of the radiotherapy service to provide patient-centred, effective and coordinated care to cancer patients.

Main duties of the job

• Hold standing as the most senior therapeutic radiographer within RBFT and provide strategic, professional and operational leadership for all radiotherapy services. Act as the Trust's principal expert advisor for radiotherapy, influencing organisational strategy, workforce planning, clinical governance, service transformation and regional cancer system developments.
• Provide visible and inspirational professional leadership for the radiotherapy workforce, creating a high-performance culture that promotes innovation, continuous improvement, research, education and professional excellence.
• Be accountable for the operational management of radiotherapy services across both Royal Berkshire Hospital (RBH) and Bracknell Healthspace sites, ensuring that services are modern, standardised and developed to meet current and future demands.
• Support the development of future strategic and operational plans for the service to ensure the continued provision of evidence-based, high quality radiotherapy treatment, supported by a skilled and appropriately developed workforce.
• Direct, manage and have overall responsibility for the introduction of new treatment and planning techniques and service developments based on best available evidence and national guidance.
• Hold lead accountability for education, training, research and quality management within the department.

About us

Reading sits on the River Thames and is served by great road and rail links to London, Oxford, and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work, and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values:Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Job summary

We are Trafford Local Care Organisation - an exciting, public-sector organisation bringing together NHS community health services and adult social care services in Trafford. We're driven by the aim of improving the health of local people in Trafford by working across organisational boundaries.

Our community healthcare teams in adults and children's services are employed by Manchester University NHS Foundation Trust and deployed to us, linking closely with our colleagues in Trafford Local Care Organisation. Our teams work as one and together we will make a massive difference to the health of people in Trafford.

The continued development of integrated working has created an opportunity to support two new areas of work. In this role, you will work closely with Strategic Neighbourhood Leads to support the implementation and delivery of Neighbourhood Leadership Teams (NLTs). You will also work with Care Navigators to co-ordinate weekly neighbourhood multidisciplinary team meetings

The teamare based across the West, South, Central and North Trafford localities.

The administration position will be based at Trafford Town Hall. Talbot Rd, Stretford, Manchester M32 0TH. Hours: 8.30am to 4.30pm or 9.00am to 5.00pm

Main duties of the job

To support the Strategic Neighbourhood Leads and Care Navigators with general administration duties, photocopying, scanning, filing, preparing documents and ensuring information is handled accurately and in line with service requirements.

Arrange multidisciplinary team (MDT) and monthly leadership meetings, preparing and compiling patient lists, agendas and supporting documents. Accurately record discussions, type and circulate minutes, and ensure agreed actions are documented and shared with relevant colleagues.

Book meeting rooms across the four neighbourhoods, ensuring that each venue is suitable for the purpose of the meeting and that any associated booking arrangements or payments are completed accurately and in a timely manner.

Attend in person monthly leadership meetings as required, supporting the smooth running of each meeting by preparing refreshments where appropriate, recording attendance, assisting with any administrative tasks and ensuring relevant information is captured and shared with colleague. Following up on actions.

Attend weekly MDT meetings virtually via Microsoft Teams, record key discussions, transcribe and prepare minutes, and circulate them to relevant colleagues. This includes attending and supporting four MDT meetings each week.

Order, monitor and maintain levels of equipment, medical supplies and stationery, ensuring stock is available to support the smooth running of the service and escalating any shortages or issues as required.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

349-LCO-8247522-RL4

Job locations

Trafford Town Hall

Talbbot Road

Stretford, Manchester

M32 0TH

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Good standard of numeracy and literacy
• Evidence of recent further development / training to NVQ 3 level

Desirable

• IT qualification or 1 equivalent

Skills/knowledge & understanding

Essential

• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• Ability to analyse information to resolve problems
• Good organisational skills
• Excellent communications skills
• Well-developed negotiating and motivating skills
• Experience of servicing meetings and taking minutes
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint

Desirable

• Knowledge of the Health Service
• Knowledge of Patient Administration systems e.g. EMIS/HIVE

Experience

Essential

• Demonstrable experience of working within and office environment

Desirable

• Experience of working with the NHS in a support role

Personal attributes/abilities

Essential

• Ability to work as part of a team as well as on own initiative
• Adaptable with a flexible approach to work and working hours
• Good customer service skills
• Willingness to work flexibly at various locations in the service
• Ability to travel between various locations in the community

Desirable

• Recognition of own limitations/flexibility

Person Specification Qualifications Essential Good standard of numeracy and literacy Evidence of recent further development / training to NVQ 3 level Desirable IT qualification or 1 equivalent Skills/knowledge & understanding Essential Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing Ability to analyse information to resolve problems Good organisational skills Excellent communications skills Well-developed negotiating and motivating skills Experience of servicing meetings and taking minutes Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint Desirable Knowledge of the Health Service Knowledge of Patient Administration systems e.g. EMIS/HIVE Experience Essential Demonstrable experience of working within and office environment Desirable Experience of working with the NHS in a support role Personal attributes/abilities Essential Ability to work as part of a team as well as on own initiative Adaptable with a flexible approach to work and working hours Good customer service skills Willingness to work flexibly at various locations in the service Ability to travel between various locations in the community Desirable Recognition of own limitations/flexibility

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford Town Hall

Talbbot Road

Stretford, Manchester

M32 0TH

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Trafford Town Hall

Talbbot Road

Stretford, Manchester

M32 0TH

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

Join Lagans Foundation as a Skilled Childrens Play and Health Care Worker and help make a meaningful difference to children and young people with moderate to complex health and developmental needs.

Based in Salford, you will provide high-quality, compassionate and child-centred care to children and young people aged 019. You will combine personal care with play-based learning, emotional support and meaningful engagement, helping each child to develop confidence, experience enjoyment and achieve the best possible outcomes.

This is an excellent opportunity for an experienced carer who is passionate about supporting children and wants to continue developing their skills. You will also support and mentor Band 1 carers, build trusted relationships with families and contribute to maintaining high standards of care.

At Lagans Foundation, great care is about more than completing tasks. It is about building connections, creating positive experiences and making every interaction count.

This is a permanent, part-time role for 19 contracted hours per week. Applicants must be able to commit to the full working pattern, including early morning weekday shifts, Wednesday evening and Sunday working.

Main duties of the job

Join Lagans Foundation as a Skilled Childrens Play and Health Care Worker and help make a meaningful difference to children and young people with moderate to complex health and developmental needs.

Based in Salford, you will provide high-quality, compassionate and child-centred care to children and young people aged 019. You will combine personal care with play-based learning, emotional support and meaningful engagement, helping each child to develop confidence, experience enjoyment and achieve the best possible outcomes.

This is an excellent opportunity for an experienced carer who is passionate about supporting children and wants to continue developing their skills. You will also support and mentor Band 1 carers, build trusted relationships with families and contribute to maintaining high standards of care.

At Lagans Foundation, great care is about more than completing tasks. It is about building connections, creating positive experiences and making every interaction count.

This is a permanent, part-time role for 19 contracted hours per week. Applicants must be able to commit to the full working pattern, including early morning weekday shifts, Wednesday evening and Sunday working.

About us

As a Skilled Childrens Play and Health Care Worker, you will provide compassionate, child-centred support to children and young people with moderate to complex health and developmental needs.

You will combine personal care with play, learning and emotional support, adapting your approach to each child and helping them to feel safe, confident and engaged. You will build positive and trusted relationships with children and their families, providing consistent support that promotes wellbeing, development and enjoyment.

You will work confidently within individual care plans, maintain accurate and timely care records, and recognise and escalate any health or safeguarding concerns appropriately.

As an experienced member of the care team, you will also support and mentor Band 1 carers, sharing good practice and helping to maintain high standards of care.

You will work collaboratively with families, colleagues and other professionals, while attending required training, supervision and team meetings to maintain and develop your skills.

Details

Date posted

15 September 2026

Pay scheme

Other

Salary

£12.82 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

B0590-26-0016

Job locations

Futura One

Suite E

Futura Park

Bolton

Horwich

BL6 6PG

United Kingdom

Victoria Park

Swinton

Salford

MANCHESTER

M27 4UR

United Kingdom

Job description

Job responsibilities

As a Skilled Childrens Play and Health Care Worker, you will be part of Lagans Foundations specialist care team, providing high-quality, compassionate and child-centred care to children and young people aged 019 with moderate to complex health and developmental needs.

You will combine personal care with play-based interaction, sensory support, learning opportunities and emotional support. You will work closely with children and their families to build positive, trusting relationships and create care experiences that promote wellbeing, development, confidence and enjoyment.

As a Band 2 carer, you will work independently within agreed care plans, your training and professional boundaries. You will also support and mentor Band 1 carers, lead by example and contribute to the continuous improvement of care quality and family experience.

Key Responsibilities

• Provide high-quality personal, health and play-based care to children and young people with moderate to complex care needs.
• Develop positive and trusting relationships with children and families, supporting health outcomes and emotional wellbeing.
• Use play, sensory activities, learning opportunities and meaningful engagement to support each childs development and wellbeing.
• Deliver care in accordance with individual care plans, risk assessments, training and agreed competencies.
• Work independently within care plans and professional boundaries, taking appropriate initiative while remaining within the requirements of the role.
• Recognise and appropriately escalate safeguarding, health, wellbeing or safety concerns.
• Maintain dignity, privacy, confidentiality and professional boundaries when supporting children and families.
• Provide constructive feedback where changes or improvements to care plans and risk assessments may be required.
• Work collaboratively with families, colleagues and other professionals involved in the childs care.
• Maintain compliance with organisational policies, safeguarding requirements, training and care standards.

Supporting and Mentoring Others

As an experienced member of the care team, you will:

• Support and mentor Band 1 carers in their daily responsibilities and professional conduct.
• Lead by example, demonstrating reliability, professionalism and positive working practices.
• Share knowledge and encourage colleagues to develop their confidence and competence.
• Contribute positively to team working, service delivery and the experience of children and families.
• Attend and participate in team meetings and regular supervision.

Medication and Health Support

You will administer medication and provide health-related support in accordance with each childs care plan, your completed training and Lagans Foundation policies and procedures.

You will be expected to work within your assessed competencies and promptly report or escalate concerns or changes in a childs health and wellbeing.

Record Keeping and Administration

You will be responsible for maintaining accurate and timely records relating to the care you provide. This includes:

• Completing visit and care records accurately and promptly.
• Completing accident, incident and safeguarding documentation where required.
• Maintaining accurate medication administration records in accordance with policy and training.
• Logging in and out of visits accurately and in accordance with the agreed rota and organisational procedures.
• Providing feedback on care plans and risk assessments to support timely review and help maintain the safety of children and carers.
• Completing mileage claims and other relevant administrative documentation where applicable.
• Using mobile applications and information technology systems relevant to the role.

Training and Development

You will be expected to:

• Complete all required online and face-to-face training.
• Attend regular face-to-face supervision with your supervisor.
• Participate in team meetings, both face-to-face and online, as required.
• Maintain and develop the knowledge, skills and competencies required for your role.
• Take responsibility for ongoing learning and professional development.
• Maintain compliance with safeguarding, health and care standards and organisational policies.

Lagans Foundation provides a comprehensive induction and training programme, including mentorship, supervision and formal assessment, to support you in developing and maintaining the professional behaviours and competencies required for the role.

Professional Responsibilities

You will:

• Represent Lagans Foundation professionally and positively when working with children, families, colleagues and external professionals.
• Demonstrate Lagans Foundations values of Passion, Resilience, Integrity and Communication, and Empathy in your work.
• Promote equality, diversity and inclusive practice.
• Maintain confidentiality and appropriate professional boundaries.
• Demonstrate adaptability, resilience and confident decision-making.
• Take responsibility for raising concerns appropriately and in a timely manner.
• Contribute to the continuous improvement of care standards and family experiences.
• Support and participate in Lagans Foundation events, campaigns and family engagement activities where appropriate.

Working Pattern

This is a permanent, part-time position for 19 contracted hours per week.

The required working pattern is:

Monday to Friday: 6:45am8:45amWednesday: 4:00pm8:00pmSunday: 11:00am4:00pm

Applicants must be able to commit to the full working pattern on an ongoing basis, including early morning weekday shifts and Sunday working.

The role requires reliability, flexibility and consistency to ensure continuity of care for the children and families we support.

Our Values

Everyone at Lagans Foundation is expected to demonstrate our core values:

Passion Deliver heartfelt care and strive to make a positive difference every day.

Resilience Remain adaptable, confident and determined when challenges arise.

Integrity and Communication Be honest, professional and clear in everything you say and do.

Empathy Understand, support and care for others with kindness and respect.

Job description Job responsibilities As a Skilled Childrens Play and Health Care Worker, you will be part of Lagans Foundations specialist care team, providing high-quality, compassionate and child-centred care to children and young people aged 019 with moderate to complex health and developmental needs.You will combine personal care with play-based interaction, sensory support, learning opportunities and emotional support. You will work closely with children and their families to build positive, trusting relationships and create care experiences that promote wellbeing, development, confidence and enjoyment.As a Band 2 carer, you will work independently within agreed care plans, your training and professional boundaries. You will also support and mentor Band 1 carers, lead by example and contribute to the continuous improvement of care quality and family experience.Key ResponsibilitiesProvide high-quality personal, health and play-based care to children and young people with moderate to complex care needs.Develop positive and trusting relationships with children and families, supporting health outcomes and emotional wellbeing.Use play, sensory activities, learning opportunities and meaningful engagement to support each childs development and wellbeing.Deliver care in accordance with individual care plans, risk assessments, training and agreed competencies.Work independently within care plans and professional boundaries, taking appropriate initiative while remaining within the requirements of the role.Recognise and appropriately escalate safeguarding, health, wellbeing or safety concerns.Maintain dignity, privacy, confidentiality and professional boundaries when supporting children and families.Provide constructive feedback where changes or improvements to care plans and risk assessments may be required.Work collaboratively with families, colleagues and other professionals involved in the childs care.Maintain compliance with organisational policies, safeguarding requirements, training and care standards.Supporting and Mentoring OthersAs an experienced member of the care team, you will:Support and mentor Band 1 carers in their daily responsibilities and professional conduct.Lead by example, demonstrating reliability, professionalism and positive working practices.Share knowledge and encourage colleagues to develop their confidence and competence.Contribute positively to team working, service delivery and the experience of children and families.Attend and participate in team meetings and regular supervision.Medication and Health SupportYou will administer medication and provide health-related support in accordance with each childs care plan, your completed training and Lagans Foundation policies and procedures.You will be expected to work within your assessed competencies and promptly report or escalate concerns or changes in a childs health and wellbeing.Record Keeping and AdministrationYou will be responsible for maintaining accurate and timely records relating to the care you provide. This includes:Completing visit and care records accurately and promptly.Completing accident, incident and safeguarding documentation where required.Maintaining accurate medication administration records in accordance with policy and training.Logging in and out of visits accurately and in accordance with the agreed rota and organisational procedures.Providing feedback on care plans and risk assessments to support timely review and help maintain the safety of children and carers.Completing mileage claims and other relevant administrative documentation where applicable.Using mobile applications and information technology systems relevant to the role.Training and DevelopmentYou will be expected to:Complete all required online and face-to-face training.Attend regular face-to-face supervision with your supervisor.Participate in team meetings, both face-to-face and online, as required.Maintain and develop the knowledge, skills and competencies required for your role.Take responsibility for ongoing learning and professional development.Maintain compliance with safeguarding, health and care standards and organisational policies.Lagans Foundation provides a comprehensive induction and training programme, including mentorship, supervision and formal assessment, to support you in developing and maintaining the professional behaviours and competencies required for the role.Professional ResponsibilitiesYou will:Represent Lagans Foundation professionally and positively when working with children, families, colleagues and external professionals.Demonstrate Lagans Foundations values of Passion, Resilience, Integrity and Communication, and Empathy in your work.Promote equality, diversity and inclusive practice.Maintain confidentiality and appropriate professional boundaries.Demonstrate adaptability, resilience and confident decision-making.Take responsibility for raising concerns appropriately and in a timely manner.Contribute to the continuous improvement of care standards and family experiences.Support and participate in Lagans Foundation events, campaigns and family engagement activities where appropriate.Working PatternThis is a permanent, part-time position for 19 contracted hours per week.The required working pattern is:Monday to Friday: 6:45am8:45amWednesday: 4:00pm8:00pmSunday: 11:00am4:00pmApplicants must be able to commit to the full working pattern on an ongoing basis, including early morning weekday shifts and Sunday working.The role requires reliability, flexibility and consistency to ensure continuity of care for the children and families we support.Our ValuesEveryone at Lagans Foundation is expected to demonstrate our core values:Passion Deliver heartfelt care and strive to make a positive difference every day.Resilience Remain adaptable, confident and determined when challenges arise.Integrity and Communication Be honest, professional and clear in everything you say and do.Empathy Understand, support and care for others with kindness and respect.

Person Specification

Qualifications

Essential

• Level 2 Health and Social Care qualification, or currently working towards this qualification
• GCSE Maths and English at Grade C or above, or equivalent qualifications
• Excellent communication and organisational skills, with the ability to communicate effectively with children, families, colleagues and professionals
• Good understanding of safeguarding, confidentiality and professional boundaries, with the confidence to recognise and escalate concerns appropriately
• Full UK driving licence and access to own vehicle with appropriate business-use insurance, with the ability to commit to the required working pattern

Desirable

• Level 3 Health and Social Care qualification, or currently working towards this qualification
• Good knowledge and understanding of Care Quality Commission standards and requirements
• Ability to support, encourage and mentor less experienced carers
• Confident use of digital systems, mobile applications and information technology relevant to care documentation
• Evidence of commitment to ongoing learning, professional development and continuous improvement of care standards

Experience

Essential

• A minimum of 12 months experience working in paediatric or complex care
• Experience of providing personal care to children or young people while maintaining dignity, privacy and respect
• Experience of supporting children or young people with PEG feeding, oxygen therapy or epilepsy care
• Experience of working shifts and providing reliable, consistent care in accordance with agreed rotas
• Experience of working within individual care plans and following appropriate health, safeguarding and care procedures

Person Specification Qualifications Essential Level 2 Health and Social Care qualification, or currently working towards this qualification GCSE Maths and English at Grade C or above, or equivalent qualifications Excellent communication and organisational skills, with the ability to communicate effectively with children, families, colleagues and professionals Good understanding of safeguarding, confidentiality and professional boundaries, with the confidence to recognise and escalate concerns appropriately Full UK driving licence and access to own vehicle with appropriate business-use insurance, with the ability to commit to the required working pattern Desirable Level 3 Health and Social Care qualification, or currently working towards this qualification Good knowledge and understanding of Care Quality Commission standards and requirements Ability to support, encourage and mentor less experienced carers Confident use of digital systems, mobile applications and information technology relevant to care documentation Evidence of commitment to ongoing learning, professional development and continuous improvement of care standards Experience Essential A minimum of 12 months experience working in paediatric or complex care Experience of providing personal care to children or young people while maintaining dignity, privacy and respect Experience of supporting children or young people with PEG feeding, oxygen therapy or epilepsy care Experience of working shifts and providing reliable, consistent care in accordance with agreed rotas Experience of working within individual care plans and following appropriate health, safeguarding and care procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lagan's Foundation

Address

Futura One

Suite E

Futura Park

Bolton

Horwich

BL6 6PG

United Kingdom

Employer's website

https://lagans.org.uk/news-and-more/ (Opens in a new tab)

Employer details

Employer name

Lagan's Foundation

Address

Futura One

Suite E

Futura Park

Bolton

Horwich

BL6 6PG

United Kingdom

Employer's website

https://lagans.org.uk/news-and-more/ (Opens in a new tab)

Job summary

A Medical Healthcare Assistant (HCA) plays a vital role in supporting doctors, nurses, and the wider multidisciplinary team in delivering high-quality patient care. Working under the supervision of registered healthcare professionals, the HCA provides essential clinical and personal care to patients while helping ensure the smooth day-to-day running of the medical service.

HCAs are often the staff members who spend the most time with patients, offering reassurance, dignity, and compassionate care. The role requires a caring nature, good communication skills, and the ability to work effectively as part of a team in a fast-paced healthcare environment. Wea re looking for previous experience in a clinical health care assistance role.

Main duties of the job

Phlebotomy

Wound care

New patient health checks

NHS health checks

Flu vaccinations

Contraception reviews

Smoking cessation

BP reviews

Pre-diabetic checks

Over 75ys checks

Learning Disability reviews (partial)

Asthma reviews

Diabetic reviews

CHD reviews

Stroke reviews

Rheumatology reviews

24hr blood pressure monitor

Infection control

Assist GP with coil/implant insertion & removal

Clinical coding - admin tasks

Home visits

About us

Garretts Green Lane Surgery is a small practice in B26. We are a family run surgery, with 2 GP's, Nurse prescriber, 3 reception staff, secretary and pharmacy team - along with a paramedic, social prescriber, physiotherapist and mental health workers.

Job summary

Ensure patients are allocated to correct waiting lists and clinics are correctly booked following discussion with Consultants.

Liaise with the specialty and operational teams to ensure clinics are cancelled in compliance with the patient access policy.

If required, notify patients of appointment dates and any cancellations and reschedule as necessary.

Monitor waiting lists to ensure compliance with local and national policies and procedures.

Main duties of the job

Assist in continually monitoring and reviewing staffing levels to workloads and development of new services, ensuring appropriate cover.

Assist in the cover for sickness and absence within the department

To participate in the recruitment, selection and induction of clerical staff.

As required, carry out appraisal interviews and agree personal development plans for clerical staff.

Support with monthly staff meetings and actions derived from meetings.

To attend training courses and meetings as and when required and ensure appropriate information / training is disseminated to the Clerical Team.

Provide, receive and communicate sensitive and complex information.

Ensure effective communication with patients, relatives and Professional Colleagues.

Support the Admin and Clerical staff when dealing with queries or complaints from patients, staff and relatives.

Ensure compliance with mandatory training and maintain current records.

Maintain a working level of IT skills with particular reference to Trust systems.

Ensure complete and accurate data is collected in accordance with Trust policy, Including outcomes and disposals of clinic appointments.

Any other duties determined by the Office Manager.

Contribute to planning, monitoring and control of resources by ensuring all equipment used in office is in working order and stocked to correct levels and set to correct programme eg, printers etc. and that adequate training has been provided for all staff who use the equipment.

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

287-RSUR-102-26

Job locations

Royal

Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE

Liverpool

L7 8YE

United Kingdom

Job description

Job responsibilities

To take an active part in patient pathway co-ordination for a particular specialty ensuring waiting lists are managed in accordance with the Trusts Patient Access policies and procedures.

The post holder will have responsibility for the delivery of highly efficient and effective clerical support and will be the link into the patient appointments office and the specialty clinical team.

Provide up to date, complete and accurate data.

Ensure the local and national guidelines and performance targets are adhered to.

Ensure comprehensive and accurate waiting lists are maintained

Job description Job responsibilities To take an active part in patient pathway co-ordination for a particular specialty ensuring waiting lists are managed in accordance with the Trusts Patient Access policies and procedures. The post holder will have responsibility for the delivery of highly efficient and effective clerical support and will be the link into the patient appointments office and the specialty clinical team. Provide up to date, complete and accurate data. Ensure the local and national guidelines and performance targets are adhered to. Ensure comprehensive and accurate waiting lists are maintained

Person Specification

Qualifications

Essential

• NVQ 3 or equivalent

Experience

Essential

• Demonstrable experience working with an NHS Patient Administration System
• Extensive experience of waiting list management
• Ability to work & communicate with a range of internal and external professionals

Knowledge

Desirable

• Knowledge of medical terminology

Skills

Essential

• Able to use own initiative with occasional support from manager
• Ability to work to meet deadlines, run multiple tasks at the same time, deal with
• Ability to plan own work load and use own initiative with limited support.
• Able to display attention to detail
• Flexible approach to work.
• Good interpersonal approach.
• Ability to support and develop others
• Motivation and negotiating skills
• Excellent verbal and written communication manner.
• Good organisational skills
• Confidentiality awareness

Person Specification Qualifications Essential NVQ 3 or equivalent Experience Essential Demonstrable experience working with an NHS Patient Administration System Extensive experience of waiting list management Ability to work & communicate with a range of internal and external professionals Knowledge Desirable Knowledge of medical terminology Skills Essential Able to use own initiative with occasional support from manager Ability to work to meet deadlines, run multiple tasks at the same time, deal with Ability to plan own work load and use own initiative with limited support. Able to display attention to detail Flexible approach to work. Good interpersonal approach. Ability to support and develop others Motivation and negotiating skills Excellent verbal and written communication manner. Good organisational skills Confidentiality awareness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal

Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Royal

Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8YE

Liverpool

L7 8YE

United Kingdom

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Job summary

This is an exciting opportunity for an experienced Programme Manager to join the North Manchester Clinical Group Programme Management Office at Manchester University NHS Foundation Trust. The post holder will provide senior programme leadership, delivery support, governance and assurance across a portfolio of complex clinical and operational transformation programmes.

The role will support delivery of high priority programmes aligned to MFT and Clinical Group objectives, including elective care improvement, productivity, outpatient transformation, theatre productivity, clinical pathway redesign, service improvement and value for patients. The post holder will work closely with operational, clinical and corporate colleagues across the managed single services to ensure robust delivery and measurable improvement.

Main duties of the job

Lead and manage a portfolio of complex programmes and projects from initiation through to implementation, evaluation and handover.

Develop and maintain programme documentation, including programme briefs, project initiation documents, delivery plans, milestone plans, risk and issue logs, dependency maps and benefits trackers.

Provide programme governance and assurance, ensuring appropriate escalation to senior governance groups, programme boards and Clinical Group leadership forums.

Work with Senior Responsible Officers, clinical leads, operational managers and corporate teams to agree scope, objectives, deliverables, benefits and implementation plans.

Analyse performance, activity, workforce and financial information to identify opportunities, quantify benefits and support evidence-based decision-making.

Facilitate workshops, task and finish groups and stakeholder sessions to support service redesign and improvement.

Support delivery of productivity, efficiency, access and quality improvement priorities, ensuring change is embedded into operational practice.

Provide line management and coaching to project managers, project support staff or workstream leads where required.

Promote consistent programme and project management methodology, including benefits realisation, risk management, dependency management and post implementation evaluation.

About us

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career.

We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.You will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.

MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success.Join us and help shape the future of our Trust--make a real difference to our teams, our services, and our communities, and fundamentally, our patients.

Details

Date posted

15 September 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

349-NMGH-8189371-RL4-C

Job locations

North Manchester General Hospital

Delaunays Rd, Crumpsall

Manchester

M8 5RB

United Kingdom

Job description

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Job description Job responsibilities To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Supporting Documents section and once opened, you can where either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOUfor our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your applicationespecially personal statements and responses to role-specific questionsis written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent senior experience.
• Formal Project Management qualification (MSP/PRICE2)
• Evidence of continued professional development.

Desirable

• APM, Agile, Lean, QSIR or equivalent improvement/project qualification.
• Leadership or management qualification.

Experience

Essential

• Significant experience of managing complex programmes or projects in an NHS provider organisation.
• Experience of business case development, planning, governance, risk management and benefits realisation.

Desirable

• Experience in NHS acute, community or integrated care settings.
• Experience of elective, productivity, outpatient or theatre improvement programmes.

Knowledge

Essential

• Understanding of NHS governance, operational performance, quality improvement and service transformation at a provider level.
• Knowledge of programme management methodologies and improvement tools.

Desirable

• Understanding of MFT priorities, clinical group structures.
• Knowledge of the North Manchester site and managed single service arrangements.

Analytical and Judgement

Essential

• Able to interpret complex performance, finance, workforce and quality data in a timely manner.
• Able to identify issues, develop options and make recommendations.

Desirable

• Experience using benchmarking tools, PLICS, Model Health System, Business Intelligence dashboards or similar intelligence platforms.

Communication

Essential

• Excellent written and verbal communication skills.
• Able to produce board level reports, facilitate workshops and influence senior stakeholders.
• Experience working with clinical leaders and operational managers.

Desirable

• Experience working with commissioners and corporate teams.

Planning and Organisation

Essential

• Able to manage competing priorities, interdependencies and deadlines across multiple workstreams.
• Strong attention to detail and delivery discipline.
• Demonstrable ability to work autonomously in a complex and fast paced environment.

Desirable

• Experience managing a portfolio of projects through formal PMO arrangements.

Leadership and Management

Essential

• Able to lead through influence, coach others and support delivery through matrix working.
• Demonstrates resilience, adaptability and a positive approach when managing competing priorities, ambiguity and challenging situations within a complex NHS environment.
• Experience of effective line management.

Desirable

• Line management experience in a PMO, transformation, improvement or operational delivery function.

Values and Behaviours

Essential

• Demonstrates MFT values and behaviours, including compassionate, curious, collaborative, open and honest, and inclusive ways of working.

Desirable

• Evidence of promoting inclusive, improvement focused team culture.

Person Specification Qualifications Essential Educated to degree level or equivalent senior experience. Formal Project Management qualification (MSP/PRICE2) Evidence of continued professional development. Desirable APM, Agile, Lean, QSIR or equivalent improvement/project qualification. Leadership or management qualification. Experience Essential Significant experience of managing complex programmes or projects in an NHS provider organisation. Experience of business case development, planning, governance, risk management and benefits realisation. Desirable Experience in NHS acute, community or integrated care settings. Experience of elective, productivity, outpatient or theatre improvement programmes. Knowledge Essential Understanding of NHS governance, operational performance, quality improvement and service transformation at a provider level. Knowledge of programme management methodologies and improvement tools. Desirable Understanding of MFT priorities, clinical group structures. Knowledge of the North Manchester site and managed single service arrangements. Analytical and Judgement Essential Able to interpret complex performance, finance, workforce and quality data in a timely manner. Able to identify issues, develop options and make recommendations. Desirable Experience using benchmarking tools, PLICS, Model Health System, Business Intelligence dashboards or similar intelligence platforms. Communication Essential Excellent written and verbal communication skills. Able to produce board level reports, facilitate workshops and influence senior stakeholders. Experience working with clinical leaders and operational managers. Desirable Experience working with commissioners and corporate teams. Planning and Organisation Essential Able to manage competing priorities, interdependencies and deadlines across multiple workstreams. Strong attention to detail and delivery discipline. Demonstrable ability to work autonomously in a complex and fast paced environment. Desirable Experience managing a portfolio of projects through formal PMO arrangements. Leadership and Management Essential Able to lead through influence, coach others and support delivery through matrix working. Demonstrates resilience, adaptability and a positive approach when managing competing priorities, ambiguity and challenging situations within a complex NHS environment. Experience of effective line management. Desirable Line management experience in a PMO, transformation, improvement or operational delivery function. Values and Behaviours Essential Demonstrates MFT values and behaviours, including compassionate, curious, collaborative, open and honest, and inclusive ways of working. Desirable Evidence of promoting inclusive, improvement focused team culture.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Rd, Crumpsall

Manchester

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

North Manchester General Hospital

Delaunays Rd, Crumpsall

Manchester

M8 5RB

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)