Job summary

We have an exciting opportunity for a motivated and compassionate individual to join our Patient Service Advisor team. This varied and rewarding role involves regular contact with patients both face-to-face and over the phone as well as a range of administrative tasks that help support the smooth running of the practice.

We are looking for someone who is calm under pressure, friendly, and professional, with a strong work ethic and excellent customer service skills. A flexible approach is essential, as the role is offered on a weekly rota basis covering core hours between 7:45am and 6:30pm, with occasional evening shifts until 8:30pm as part of our extended hours service.

This is a great opportunity to be part of a team that truly values patient-centred care and supports each other in delivering high-quality services to our local community.

Main duties of the job

As a Patient Service Advisor, your role will be varied and patient-focused, supporting the practice team in delivering high-quality, efficient care. Key responsibilities include:

• Patient Communication & Support
• Respond to patient queries and incoming calls effectively and professionally, seeking guidance when required

About us

Humberstone Medical Centre is a well-established GP practice located in East Leicester, serving a diverse population of approximately 12,000 patients. We pride ourselves on delivering high-quality, patient-centred care in a supportive and collaborative environment. Our experienced team includes GP Partners, Salaried GPs, Registrars, Nurses, HCAs, Pharmacists, and supporting staff along with strong management team, all working together to meet the needs of our local community. As a teaching practice, we actively support the development of future healthcare professionals and encourage ongoing learning and progression for all members of staff.

We are a key member of the Salutem Primary Care Network, working closely with neighbouring practices to deliver enhanced services and improve patient outcomes. We are committed to continuous improvement and providing a positive working environment.

Details

Date posted

12 September 2026

Pay scheme

Other

Salary

£12.71 to £12.85 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A5256-26-0007

Job locations

Humberstone Medical Centre

150 Wycombe Road

Leicester

LE5 0PR

United Kingdom

Job description

Job responsibilities

We are seeking an enthusiastic and organisedPatient Service Advisorto join our friendly and supportive team. The successful candidate will play a key role in supporting patients through their care journey offering coordination, administrative support, and excellent customer service both face-to-face and over the phone.

This is a patient-facing, varied role that also includes general reception duties and back-office tasks, helping to ensure the smooth day-to-day running of the surgery.

Main Duties and Responsibilities

Reception and Patient Services

• Welcome patients and visitors to the practice in a polite and professional manner
• Book, cancel, and amend patient appointments using the clinical system
• Triage appointment needs and escalate urgent queries appropriately
• Manage incoming calls efficiently, recording and redirecting queries as needed
• Handle home visit requests in line with practice protocols
• Register new and temporary patients, ensuring all paperwork is completed accurately
• Advise patients of private service charges, take payments, and issue receipts
• Provide test results in accordance with practice policy

Administrative Support

• Process repeat prescription requests accurately and promptly
• Scan and code documents into patient records
• Summarise incoming medical records
• File and manage electronic correspondence, test results, and reports
• Handle requests for medical reports and Subject Access Requests (SARs)
• Support clinicians and managers with general administrative tasks
• Maintain accurate and up-to-date patient information on the clinical system

Practice Operations

• Perform opening and closing reception procedures
• Maintain a clean, tidy, and welcoming reception and waiting area
• Restock patient information leaflets and other materials as needed
• Undertake duties on a rota basis and provide cover for colleagues during absences
• Assist with chaperoning duties (training provided)
• Comply with all practice policies, procedures, and NHS confidentiality standards
• Work safely and efficiently in line with health and safety guidance

General Requirements

• Act as a positive ambassador for the practice at all times
• Attend team meetings and contribute to service development
• Engage in training and development opportunities relevant to the role
• Carry out other reasonable duties as requested by management

Please note: this job description is not exhaustive and may be subject to change following consultation to meet service needs.

Job description Job responsibilities We are seeking an enthusiastic and organisedPatient Service Advisorto join our friendly and supportive team. The successful candidate will play a key role in supporting patients through their care journey offering coordination, administrative support, and excellent customer service both face-to-face and over the phone.This is a patient-facing, varied role that also includes general reception duties and back-office tasks, helping to ensure the smooth day-to-day running of the surgery.Main Duties and ResponsibilitiesReception and Patient ServicesWelcome patients and visitors to the practice in a polite and professional manner Book, cancel, and amend patient appointments using the clinical system Triage appointment needs and escalate urgent queries appropriately Manage incoming calls efficiently, recording and redirecting queries as needed Handle home visit requests in line with practice protocols Register new and temporary patients, ensuring all paperwork is completed accurately Advise patients of private service charges, take payments, and issue receipts Provide test results in accordance with practice policy Administrative SupportProcess repeat prescription requests accurately and promptly Scan and code documents into patient records Summarise incoming medical records File and manage electronic correspondence, test results, and reports Handle requests for medical reports and Subject Access Requests (SARs) Support clinicians and managers with general administrative tasks Maintain accurate and up-to-date patient information on the clinical system Practice OperationsPerform opening and closing reception procedures Maintain a clean, tidy, and welcoming reception and waiting area Restock patient information leaflets and other materials as needed Undertake duties on a rota basis and provide cover for colleagues during absences Assist with chaperoning duties (training provided) Comply with all practice policies, procedures, and NHS confidentiality standards Work safely and efficiently in line with health and safety guidance General RequirementsAct as a positive ambassador for the practice at all times Attend team meetings and contribute to service development Engage in training and development opportunities relevant to the role Carry out other reasonable duties as requested by management Please note: this job description is not exhaustive and may be subject to change following consultation to meet service needs.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) in English and Maths Evidence of continuing professional development

Desirable

• Training in confidentiality, data protection, and information governance Chaperone training or willingness to undertake training

Experience

Essential

• Experience working in a customer-facing or administrative role Experience in a healthcare, general practice, or NHS setting. Experience using SystmOne.
• Experience dealing with confidential and sensitive information.
• Excellent communication and interpersonal skills, both written and verbal Good IT skills.
• Ability to manage time effectively and prioritise workload Understanding of the need for patient confidentiality and GDPR.
• Ability to work effectively in a busy, fast-paced environment Polite, professional, and empathetic manner.
• Able to work well independently and as part of a team Calm under pressure with a flexible and proactive approach Reliable and punctual Willingness to learn and adapt

Desirable

• Experience using Accurx and Practice Index.
• Knowledge of NHS appointment booking and prescription processes

Person Specification Qualifications Essential GCSEs (or equivalent) in English and Maths Evidence of continuing professional development Desirable Training in confidentiality, data protection, and information governance Chaperone training or willingness to undertake training Experience Essential Experience working in a customer-facing or administrative role Experience in a healthcare, general practice, or NHS setting. Experience using SystmOne. Experience dealing with confidential and sensitive information. Excellent communication and interpersonal skills, both written and verbal Good IT skills. Ability to manage time effectively and prioritise workload Understanding of the need for patient confidentiality and GDPR. Ability to work effectively in a busy, fast-paced environment Polite, professional, and empathetic manner. Able to work well independently and as part of a team Calm under pressure with a flexible and proactive approach Reliable and punctual Willingness to learn and adapt Desirable Experience using Accurx and Practice Index. Knowledge of NHS appointment booking and prescription processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Humberstone Medical Centre

Address

Humberstone Medical Centre

150 Wycombe Road

Leicester

LE5 0PR

United Kingdom

Employer's website

https://www.humberstonemedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Humberstone Medical Centre

Address

Humberstone Medical Centre

150 Wycombe Road

Leicester

LE5 0PR

United Kingdom

Employer's website

https://www.humberstonemedicalcentre.co.uk (Opens in a new tab)

Job summary

We are looking for a salaried GP to join our excellent clinical team for 4-8 sessions per week. We are a long established friendly and supportive, progressive training practice, located in East Finchley, London N2 8BG. We are seeking to appoint a clinically excellent GP as a salaried GP to join our happy and committed clinical team.

Main duties of the job

The post holder will make themselves available to undertake a variety of duties including surgery consultation, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries.

Making professional autonomous decisions in relation to presenting problems whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problem

Screening patients for disease risk factors and early signs of illness. Developing care plans for health in consultation with patients in line with current practice disease management protocols

About us

Practice team: 1 GP Partner, 3 salaried GPs, 1 Registrar, Nurse, HCA and a Clinical Pharmacist.

Excellent Admin/Reception Team

High QOF achievers

We are part of PCN2 which are a large innovative PCN.

Job summary

About the role

Atrom Mindcare is seeking an experienced, resilient and highly delivery-focused Head of Admin and Operations to lead the administrative delivery of our NHS Right to Choose and privately funded patient services.

This is a senior, hands-on operational role for someone who understands how busy administrative services work in practice. You will lead the teams supporting NHS and private patients, maintain control of competing priorities, identify problems quickly and ensure actions are followed through to completion.

The role requires strong analytical and administrative capability, sound judgement and the ability to remain calm and decisive under pressure. You will set clear expectations, hold teams accountable and intervene directly when standards, deadlines or patient service are at risk.

Main duties of the job

Key responsibilities

- Lead, support and coordinate administrative, referral, pathway coordination and patient liaison teams across NHS and private services.

- Oversee daily workflows, rotas, workload allocation, backlogs, capacity and operational priorities.

- Ensure appropriate cover across referrals, private enquiries, appointment booking, patient communications, documentation and report workflows.

- Oversee the end-to-end administration of NHS Right to Choose and privately funded patient pathways.

- Ensure referrals and private enquiries are recorded, checked and progressed accurately and promptly.

- Coordinate appointments against clinician availability, pathway requirements and service priorities.

- Ensure private patients receive clear information about services, fees, appointments, payments and next steps.

- Run regular team meetings and conduct one-to-ones, supervision and performance reviews.

- Set clear standards, address performance issues and provide coaching, feedback and development support.

- Act as the main point of escalation for administrative queries, complex patient issues and capacity concerns.

- Ensure administrative activity complies with SOPs, NHS contract requirements, CQC expectations, data protection and information governance standards.

About us

Atrom Mindcare is a specialist mental healthcare provider committed to making high-quality care more accessible, responsive and patient-centred. We provide assessment, diagnosis and treatment for a range of mental health and neurodevelopmental conditions, with particular expertise in ADHD and autism services for adults, children and young people.

Our multidisciplinary team includes consultant psychiatrists, psychologists, specialist nurses, pharmacists and experienced clinical professionals. Together, they deliver evidence-based care in line with NICE guidance and recognised clinical standards.

As an NHS Right to Choose provider, we support patients referred by GPs across England, alongside private patients seeking timely access to specialist care. Our services include ADHD and autism assessments, medication titration and monitoring, general psychiatry, psychology and ongoing treatment support.

Operating from clinics in Epping and Leamington Spa, Atrom Mindcare combines strong clinical governance with efficient digital pathways. Our ambition is to build an integrated mental healthcare organisation that delivers excellent outcomes, reduces waiting times and supports every patient with compassion, dignity and respect.

Job summary

About the Home Dormy House, Ridgemount Road, Sunningdale, Berkshire, SL5 9RL 88 Bedded Residential, Nursing, Dementia and Palliative Care Home Rated 9.6 on Carehome.co.uk About the role Registered Nurse NMC Pin Required 44 hours £25ph What will Care UK Offer you? Long Service Awards Employee Discount Scheme Blue Light Discount Card Plenty of opportunities to develop your career And much more! As a caring Registered Nurse at Care UK, you will lead an amazing care team that promote independence and dignity, enriching the lives of those individuals in your care. We are proud to be a diverse and inclusive employer and thrive on learning from each others cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!

Main duties of the job

As a Registered Nurse at Care UK, you will lead a care team that promotes independence and dignity, enriching the lives of individuals in your care. The position requires a valid NMC Pin and offers 44 working hours at £25 per hour. The job is based at Dormy House in Sunningdale, Berkshire, which is an 88-bedded residential, nursing, dementia, and palliative care home rated 9.6 on Carehome.co.uk. Employees will benefit from long service awards, an employee discount scheme, and a Blue Light Discount Card, along with plenty of opportunities for career development.

About us

Care UK is committed to providing high-quality care and is proud to be a diverse and inclusive employer. The organization values empathy, respect, and a growth mindset, making it an ideal place for those who thrive in a multi-cultural environment. Care UK offers its employees various benefits including long service awards, an employee discount scheme, and a Blue Light Discount Card. There are ample opportunities for career development, and the organization supports learning from different cultures, beliefs, and experiences. The community at Care UK is built on respect and mutual support, focused on enriching lives.

Job summary

About the Home Huntercombe Hall Nursing Home, Henley on Thames, RG9 5SE 42 Bedded Residential and Nursing Home CQC Rating - Good Rated 9.7 on Carehome.co.uk About the role Care Assistant 44hrs per week Shift Times 7.15am-7.15pm (including working every other weekend) £13.45ph What will Care UK Offer you? Blue Light Discount Card Holiday & days out discounts Long service awards Recognition programme And much more! We are looking for a compassionate care assistant to support residents in their everyday lives. If you are passionate about making a difference in peoples lives, Care UK will offer a supportive and nurturing environment to grow, both professionally and personally. We are proud to be a diverse and inclusive employer and thrive on learning from each others cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!

Main duties of the job

We are looking for a compassionate care assistant to support residents in their everyday lives. If you are passionate about making a difference in peoples lives, Care UK will offer a supportive and nurturing environment to grow, both professionally and personally. Care UK is proud to be a diverse and inclusive employer and thrives on learning from each others cultures, beliefs, and experiences. The role at Huntercombe Hall Nursing Home involves working 44 hours per week, with shift times from 7.15am to 7.15pm, including working every other weekend. The position offers an hourly rate of £13.45. Benefits include a Blue Light Discount Card, holiday and days out discounts, long service awards, and a recognition programme. If you are empathetic, respectful, and have a growth mindset, Care UK welcomes you to apply.

About us

Aria Healthcare is a company committed to providing high-quality care services. They operate the Huntercombe Hall Nursing Home in Henley on Thames, which is a 42-bedded residential and nursing facility. The home is rated 'Good' by the CQC and has a high rating of 9.7 on Carehome.co.uk, reflecting the quality of care provided. Aria Healthcare is part of Care UK, a company that prides itself on being a diverse and inclusive employer. They offer a supportive and nurturing environment for both employees and residents, focusing on professional and personal growth. The company offers various employee benefits, ensuring a rewarding working experience.

Job summary

About the Home Dormy House, Ridgemount Road, Sunningdale, Berkshire, SL5 9RL 88 Bedded Residential, Nursing, Dementia and Palliative Care Home Rated 9.6 on Carehome.co.uk About the role Site Maintenance Officer 37.5hrs per week - Monday to Friday 9am-5pm £16ph What will Care UK Offer you? Blue Light Discount Card Holiday & days out discounts Long service awards Recognition programme And much more! We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience, excellent communication skills and the ability to be flexible. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. We are proud to be a diverse and inclusive employer and thrive on learning from each others cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you. It would be great to hear from you!

Main duties of the job

We are recruiting for a caring professional and self-motivated individual with good practical maintenance experience, excellent communication skills and the ability to be flexible. The successful candidate will be responsible for managing health and safety at this home, undertake remedial work and liaise with external contractors on work beyond the scope of general repair and maintenance. As a Site Maintenance Officer, you will be working 37.5 hours per week from Monday to Friday, 9am to 5pm. We offer £16 per hour for this role. You will have access to perks such as the Blue Light Discount Card, holiday and days out discounts, long service awards, and a recognition programme. Care UK values diversity and inclusion and strives to learn from each other's cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Care UK is the perfect place for you.

About us

Dormy House is part of Aria Healthcare and is located at Ridgemount Road, Sunningdale, Berkshire, SL5 9RL. It is an 88-bedded residential care facility providing Nursing, Dementia, and Palliative care. The home is highly rated with a score of 9.6 on Carehome.co.uk, indicating a commitment to providing quality healthcare services. Aria Healthcare as an organisation is proud to be a diverse and inclusive employer, thriving on learning from each other's cultures, beliefs, and experiences. The organisation seeks to recruit caring and professional individuals who are self-motivated and demonstrate good practical maintenance experience. Care UK is part of the healthcare sector, offering a supportive workplace environment that rewards long service and recognizes employee contributions.

Job summary

As a GP Receptionist, you are often the first point of contact for patients, playing a vital role in creating a welcoming, efficient and compassionate experience. You'll manage appointments, support patients with enquiries, coordinate communications and help keep the practice running smoothly, all while maintaining the highest standards of confidentiality and care.

If you are organised, people-focused and thrive in a busy environment, this is an opportunity to make a real difference every day. Join our team and become part of a supportive, patient-centred practice where your contribution is valued, your development is encouraged, and no two days are ever the same. Together, we'll help deliver outstanding care to our community.

Main duties of the job

As the first point of contact for patients, the GP Receptionist plays a key role in ensuring the smooth day-to-day running of the practice. Duties include welcoming patients, handling telephone and face-to-face enquiries, booking and managing appointments, and providing excellent customer service at all times.

The role also involves processing patient information, maintaining accurate records, handling incoming and outgoing correspondence, supporting clinicians and the wider practice team with administrative tasks, and ensuring patient confidentiality is maintained. Receptionists help patients access the most appropriate service and contribute to creating a professional, friendly, and efficient environment for both patients and colleagues.

This is a busy and varied role that requires excellent organisational and multitasking skills. The successful candidate will be able to manage multiple priorities simultaneously, switch effectively between tasks, and remain calm and professional when working in a fast-paced environment. Strong communication skills, attention to detail, and a commitment to delivering high-quality patient care and support are essential.

About us

We are a friendly, supportive, and patient-focused single-handed GP practice committed to delivering high-quality care to our local community. Despite being a smaller practice, we pride ourselves on building strong relationships with our patients and providing a personal, approachable service. Our reception team plays a vital role in the practice, working closely with the GP and wider healthcare team to ensure the smooth and efficient running of services.

We foster a welcoming and collaborative working environment where every team member is valued and supported. As a smaller practice, staff have the opportunity to work closely together, develop a broad range of skills, and make a real difference to patients' experiences. Teamwork, professionalism, adaptability, and compassion are at the heart of everything we do.

Working with us offers the chance to be part of a close-knit team, gain varied experience, and contribute directly to the delivery of high-quality primary care. We are committed to supporting staff wellbeing, ongoing learning, and professional development.

If you enjoy working in a busy environment, thrive on multitasking, and are passionate about providing excellent customer service, we would love to hear from you.

Job summary

We are delighted to offer an opportunity for an Advanced Clinical Practitioner (ACP) to join medical Same Day Emergency Care (SDEC) within the Directorate of Urgent and Emergency Care at Oldham Care Organisation. This is a permanent, full time position 37.5 hours per week). An MSc in Advanced Clinical Practice is essential, however we welcome applications from newly qualified, almost qualified and experienced ACP's who have a real passion in admission avoidance.

SDEC boasts a diverse team of ACP's who are supported by medical and nursing staff. Autonomously assessing, investigating and managing same day emergency medical patients will be your primary role; also, you will in-reach into the Emergency Department (ED) as well as supporting referrals from GP's and NWAS. The ACP team together with the consultant Clinical Lead, the nursing team and clerical staff are committed to the ongoing success of SDEC through innovative pathway development and collaborative working, both in secondary and primary care. Essentially, we strive to ensure the right person receives access to the right care at the right time, by the right person.

Patient experience of SDEC is of fundamental importance to our reputation and growth and we work hard to exceed patient expectations; you will possess highly developed interpersonal skills and be an authentic and values based individual.

Main duties of the job

Your clinical caseload will be diverse and case management should be underpinned by a dedicated approach to patient-centred care and collaborative working alongside our multi-disciplinary teams, to ensure a tailored management plan is put in place which addresses both current issues and proactively looks to prevent potential issues which may arise. Sound clinical reasoning and risk management are key skills required to ensure that we can safely avoid admissions and continue to monitor patients via an ambulatory pathway

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Learn more about us in our Candidate Information Pack.

Job summary

We are looking for a committed and dynamic Advanced Clinical Practitioner or Minor Illness Nurse to join our team of clinicians.

The successful candidate will be confident in assessing, diagnosing and managing patients presenting with a range of minor illnesses and injuries, while recognising and escalating patients who require further assessment or treatment.

This is an excellent opportunity for a skilled clinician who is committed to delivering safe, effective and compassionate care within a supportive multidisciplinary team.

This position is open to Nurse Practitioners / Paramedic Practitioners, or Minor Illness Nurses.

Our staff are highly valued, and career progression is actively supported and encouraged.

Salary is negotiable depending on experience.

Immediate start available.

Main duties of the job

The Minor Illness Practitioner will work within their scope of clinical practice and undertake the following core responsibilities:

• Clinical Care & Assessment
• Clinical Coordination & Operational Oversight
• Leadership, Supervision & Staff Support
• Governance, Compliance & Quality Assurance
• Communication & MDT Collaboration
• Safeguarding & Risk Management

About us

Folkestone, Hythe and Rural Primary Care Network is an innovative, friendly and forward thinking group.

General Practice is changing at pace and we see this as a positive and opportunistic challenge.

Our PCN includes 7 practices with a combined list size of approx 52,000 patients.

We are proud and enthusiastic to be an inventive front runner in the development of Integrated Neighbourhood Team working.

Job summary

Are you an ambitious Occupational Therapist looking to expand your skills across a range of specialties while progressing your career in a supportive and forward-thinking Trust?

We are seeking motivated Occupational Therapists with excellent communication and clinical skills to join our expanding Band 6 rotational programme. This exciting opportunity offers a diverse mix of acute and community placements, enabling you to develop broad clinical expertise and gain valuable experience across different services.

Our acute rotations include exposure to a variety of inpatient settings, including our large and well-established Stroke Unit. We also offer a wide range of community opportunities, including rehabilitation and long-term conditions services, supporting individuals to maximise independence and achieve meaningful goals within their communities.

We are proud of our strong partnerships with community providers, creating opportunities for collaborative working and, where appropriate, additional experiences aligned to your professional interests and development goals.

Join a dynamic Occupational Therapy team where innovation, career development, and high-quality patient care are at the heart of everything we do.

Main duties of the job

The rotations:

• Rotations into 8 different speciality areas: Stroke Unit Community UCR therapy team Community TOCH team Neuro Outliers (including ITU and Trauma caseload) Bromley Stroke Rehab Team Acute Medicine Acute COE Acute ED Acute Frailty

Candidates

Essential experience required:

• Post-graduate clinical experience working as a Band 5 Occupational Therapist
• Evidence of participation in In-service training and Personal CPD
• HCPC registration and RCOT/BAOT membership

Candidates must have a professional, enthusiastic, friendly and flexible approach

Working days and or shift patterns will be agreed by the line manager to meet the needs of the service, including shift patterns over 7 day period covering 8am-8pm in some services.

Informal visits will be available on request to shortlisted candidates.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

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Details

Date posted

13 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum plus HCAS

Contract

Permanent

Working pattern

Part-time

Reference number

197-AJ-R-8713

Job locations

Honor Oak Health Centre

Turnham Road

London

SE4 2LA

United Kingdom

Job description

Job responsibilities

Job Summary

• To manage a designated case load with complex needs using evidence based / client centred principles to assess, plan, implement and evaluate

• Maintain records which fulfil legal requirements

• To regularly supervise O.T. students on practice placements

• To provide leadership for junior/support staff, through supervision and appraisal as delegated by a senior member of staff

• Participate in rotational scheme : Elderly , General Medicine, Stroke Unit, Surgery, Orthopaedics, Complex Neurological conditions (including major trauma) and Community Rehabilitation

SPECIFIC DUTIES AND RESPONSIBILITIES

1 Clinical

1.1 To assess and treat a specific caseload of patients

1.2 To demonstrate a broad level of knowledge and understanding of clinical conditions.

1.3 To undertake individual initial screens to identify patient need including areas affectingfunctional ability, followed by agreed assessment plans.

1.4 To design / plan individual patient treatment programmes to implement oneself, or todelegate as appropriate

1.5 To assess and provide treatment for the functional level of patients with regard topersonal and domestic activities of daily living, to maximise independence.

1.6 To select andconduct standardised cognitive and perceptual testing with furtherassessment when needed.

1.7 To carry out an initial risk assessment where necessary and to monitor ongoing risk

1.8 To assess need and risk factors for hoist and wheelchair provision

1.9 To advise, recommend, make provision for the installation of appropriateaids andadaptations to the patients social and physical environment.

1.10 To carry out home visits, with or without the patient, to assess environmental risks andfunctional ability at home.

1.11 To carry out community visits to assess for and practise daily living skills as needed.

1.12 To identify and set client centred goals

1.13 To monitor and evaluate treatment, including the use of outcome measures, in order tomeasure progress and ensure effectiveness of the intervention

1.14 To participate in decisions regarding placementspost discharge.

1.15 To undertake discharge planning / co-ordination of complex patients.

1.16 When working in the community and domiciliary settings, to work as a lone practitioner with telephone support from a senior Occupational Therapist, if required.

1.17 To refer on to appropriate agencies for the continuation of treatment, reassessment, monitoring and provision of further adaptations.

1.18 To participate in the weekend service.

2 Communication

2.1 To communicate effectively with patients and carers, O.T colleagues, multidisciplinary team members and other agencies

2.2 To participate in the multidisciplinary team meetings and case conferences.

2.3 To advise and educate patients and carers regarding aids / equipment and safety in the home and community

2.4 To participate in staff meetings and other meetings as directed by senior staff and the Lead O.T.

3 Documentation

3.1 To maintain up to date activity data and activity records in accordance with Professionaland Trust standards.

3.2 To promptly provide reports on home visits

3.3 To provide specific reports to other agencies as appropriate

4 Professional Ethics

4.1 To adhere to the COT Code of Ethics and Professional Conduct, and all other relevant policies and procedures. These include maintaining confidentiality and respecting the patients dignity, privacy culture and wishes.

5 Leadership, Supervision and Appraisal

5.1 To participate in the individual performance review programme

5.2 To effectively use supervision and appraisal to reflect on own practice and performance.

5.3 To undertake the supervision and appraisal of junior/support staff as delegated by a senior member of staff

5.4 To delegate tasks to support staff as appropriate

5.5 To provide advice to junior/support staff on a day to day basis as required.

5.6 To deputise for the Senior I in his/her absence, taking responsibility for operational management of the team, allocating and organising the work of junior and assistant staff to meet service priorities on a daily basis.

6 Training Staff and Students

6.1 To participate in the planning and implementing of the induction, training and education of students and other staff in this setting.

6.2 To be responsible for the supervision and written assessment of O.T. students onpractice placement on a regular basis

6.3 To give presentations on specific chosen topics.

6.4 Responsibility for organising specific aspects of training within the department.

7 Service Development and Delivery

7.1 To work with other staff within the department to ensure that equipment is maintained and stock monitored.

7.2 To manage the caseload efficiently in order to achieve timely and safe discharges ofpatients from hospital.

7.3 To assist senior staff and theLead O.T. / Inpatient Therapy Manager in implementingnew policies within the department.

7.4 To undertake specific departmental duties as requested by Senior staff orLead O.T / Inpatient Therapy Manager

7.5 To work constructively with other senior OTs / Inpatient Therapy Manager on servicedevelopment issues, adapting practice and/or making recommendations for change asindicated.

8 Personal / Professional Development

8.1 To participate in internal and external training opportunities, including mandatory and statutory training, to meet identified objectives and demonstrate ongoing development.

8.2 To demonstrate an increasingly complex skills and knowledge base to establishcompetence and fitness to practise as a senior O.T.

8.3 To maintain a professional portfolio for CPD.

Job description Job responsibilities Job Summary To manage a designated case load with complex needs using evidence based / client centred principles to assess, plan, implement and evaluate Maintain records which fulfil legal requirements To regularly supervise O.T. students on practice placements To provide leadership for junior/support staff, through supervision and appraisal as delegated by a senior member of staff Participate in rotational scheme : Elderly , General Medicine, Stroke Unit, Surgery, Orthopaedics, Complex Neurological conditions (including major trauma) and Community Rehabilitation SPECIFIC DUTIES AND RESPONSIBILITIES 1 Clinical 1.1 To assess and treat a specific caseload of patients 1.2 To demonstrate a broad level of knowledge and understanding of clinical conditions. 1.3 To undertake individual initial screens to identify patient need including areas affectingfunctional ability, followed by agreed assessment plans. 1.4 To design / plan individual patient treatment programmes to implement oneself, or todelegate as appropriate 1.5 To assess and provide treatment for the functional level of patients with regard topersonal and domestic activities of daily living, to maximise independence. 1.6 To select andconduct standardised cognitive and perceptual testing with furtherassessment when needed. 1.7 To carry out an initial risk assessment where necessary and to monitor ongoing risk 1.8 To assess need and risk factors for hoist and wheelchair provision 1.9 To advise, recommend, make provision for the installation of appropriateaids andadaptations to the patients social and physical environment. 1.10 To carry out home visits, with or without the patient, to assess environmental risks andfunctional ability at home. 1.11 To carry out community visits to assess for and practise daily living skills as needed. 1.12 To identify and set client centred goals 1.13 To monitor and evaluate treatment, including the use of outcome measures, in order tomeasure progress and ensure effectiveness of the intervention 1.14 To participate in decisions regarding placementspost discharge. 1.15 To undertake discharge planning / co-ordination of complex patients. 1.16 When working in the community and domiciliary settings, to work as a lone practitioner with telephone support from a senior Occupational Therapist, if required. 1.17 To refer on to appropriate agencies for the continuation of treatment, reassessment, monitoring and provision of further adaptations. 1.18 To participate in the weekend service. 2 Communication 2.1 To communicate effectively with patients and carers, O.T colleagues, multidisciplinary team members and other agencies 2.2 To participate in the multidisciplinary team meetings and case conferences. 2.3 To advise and educate patients and carers regarding aids / equipment and safety in the home and community 2.4 To participate in staff meetings and other meetings as directed by senior staff and the Lead O.T. 3 Documentation 3.1 To maintain up to date activity data and activity records in accordance with Professionaland Trust standards. 3.2 To promptly provide reports on home visits 3.3 To provide specific reports to other agencies as appropriate 4 Professional Ethics 4.1 To adhere to the COT Code of Ethics and Professional Conduct, and all other relevant policies and procedures. These include maintaining confidentiality and respecting the patients dignity, privacy culture and wishes. 5 Leadership, Supervision and Appraisal 5.1 To participate in the individual performance review programme 5.2 To effectively use supervision and appraisal to reflect on own practice and performance. 5.3 To undertake the supervision and appraisal of junior/support staff as delegated by a senior member of staff 5.4 To delegate tasks to support staff as appropriate 5.5 To provide advice to junior/support staff on a day to day basis as required. 5.6 To deputise for the Senior I in his/her absence, taking responsibility for operational management of the team, allocating and organising the work of junior and assistant staff to meet service priorities on a daily basis. 6 Training Staff and Students 6.1 To participate in the planning and implementing of the induction, training and education of students and other staff in this setting. 6.2 To be responsible for the supervision and written assessment of O.T. students onpractice placement on a regular basis 6.3 To give presentations on specific chosen topics. 6.4 Responsibility for organising specific aspects of training within the department. 7 Service Development and Delivery 7.1 To work with other staff within the department to ensure that equipment is maintained and stock monitored. 7.2 To manage the caseload efficiently in order to achieve timely and safe discharges ofpatients from hospital. 7.3 To assist senior staff and theLead O.T. / Inpatient Therapy Manager in implementingnew policies within the department. 7.4 To undertake specific departmental duties as requested by Senior staff orLead O.T / Inpatient Therapy Manager 7.5 To work constructively with other senior OTs / Inpatient Therapy Manager on servicedevelopment issues, adapting practice and/or making recommendations for change asindicated. 8 Personal / Professional Development 8.1 To participate in internal and external training opportunities, including mandatory and statutory training, to meet identified objectives and demonstrate ongoing development. 8.2 To demonstrate an increasingly complex skills and knowledge base to establishcompetence and fitness to practise as a senior O.T. 8.3 To maintain a professional portfolio for CPD.

Person Specification

Experience

Essential

• oAt least 18 months post qualification experience
• oBroad based experience of Occupational Therapy treatment including work as a qualified OT in an NHS acute hospital
• oKnowledge and experience of equipment provision and prescription.
• oBroad experience of treatment options and approached
• oAdvanced clinical reasoning skills.
• oExperience in complex moving and handling.
• oExperience in assessment and discharge planning within a fast paced environment.
• oBroad experience in standardised assessment.
• oBroad experience in assessment of and treatment of cognitive deficits.
• oKnowledge of wheelchair assessment and provision
• oExperience of supervising / teaching other staff

Desirable

• oAudit experience
• oExperience in working in rehabilitation, stroke and community teams.

Knowledge & Skills

Essential

• oGood verbal communication skills in the English language
• oAbility to communicate clearly with other disciplines
• oAbility to keep clear, precise records in the English language, which meet legal requirements
• oClear, concise report writing
• oA clear understanding of clinical governance and its implications on OT
• oAbility to plan, prioritise and manage a caseload
• oAble to work autonomously and to manage time effectively
• oBroad understanding of current issues surrounding healthcare provision in London
• oKnowledge of Support services in community

Desirable

• oPresentation Skills

Qualifications & Training

Essential

• oDiploma / Degree in Occupational Therapy
• oHCPC Registration
• oEvidence including attendance at recent post graduate courses/training relevant to rotational clinical specialties
• oMember of British Association of Occupational Therapists
• oSupervision/Experience Training
• oPractice Placement Training
• DBS clearance

Desirable

• oEvidence of attendance at relevant post-registration courses
• oCar driver
• oMember of COT special clinical interest
• oExperience in having students

Personal Characteristics/Disposition

Essential

• Flexible and innovative
• Ability to work with others as part of the multidisciplinary team
• Calm and reliable
• Well organised
• Ability to treat people with respect, irrespective of age, gender, culture, religion & sexuality
• Committed to ongoing CPD.
• Good interpersonal skills with ability to establish rapport with patients and carers
• Ability to work under pressure and adapt to change
• Reliable work record

Circumstances

Essential

• Able to work hours prescribed including shift patterns if required (Shifts covering between 8am-8pm)
• Able to work weekend shifts.

Person Specification Experience Essential oAt least 18 months post qualification experience oBroad based experience of Occupational Therapy treatment including work as a qualified OT in an NHS acute hospital oKnowledge and experience of equipment provision and prescription. oBroad experience of treatment options and approached oAdvanced clinical reasoning skills. oExperience in complex moving and handling. oExperience in assessment and discharge planning within a fast paced environment. oBroad experience in standardised assessment. oBroad experience in assessment of and treatment of cognitive deficits. oKnowledge of wheelchair assessment and provision oExperience of supervising / teaching other staff Desirable oAudit experience oExperience in working in rehabilitation, stroke and community teams. Knowledge & Skills Essential oGood verbal communication skills in the English language oAbility to communicate clearly with other disciplines oAbility to keep clear, precise records in the English language, which meet legal requirements oClear, concise report writing oA clear understanding of clinical governance and its implications on OT oAbility to plan, prioritise and manage a caseload oAble to work autonomously and to manage time effectively oBroad understanding of current issues surrounding healthcare provision in London oKnowledge of Support services in community Desirable oPresentation Skills Qualifications & Training Essential oDiploma / Degree in Occupational Therapy oHCPC Registration oEvidence including attendance at recent post graduate courses/training relevant to rotational clinical specialties oMember of British Association of Occupational Therapists oSupervision/Experience Training oPractice Placement Training DBS clearance Desirable oEvidence of attendance at relevant post-registration courses oCar driver oMember of COT special clinical interest oExperience in having students Personal Characteristics/Disposition Essential Flexible and innovative Ability to work with others as part of the multidisciplinary team Calm and reliable Well organised Ability to treat people with respect, irrespective of age, gender, culture, religion & sexuality Committed to ongoing CPD. Good interpersonal skills with ability to establish rapport with patients and carers Ability to work under pressure and adapt to change Reliable work record Circumstances Essential Able to work hours prescribed including shift patterns if required (Shifts covering between 8am-8pm) Able to work weekend shifts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Honor Oak Health Centre

Turnham Road

London

SE4 2LA

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Honor Oak Health Centre

Turnham Road

London

SE4 2LA

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job summary

We have an exciting vacancy in the Assessment Team for a Senior Practitioner/Senior Social Worker. For more information please see the below.

Main duties of the job

We have an exciting vacancy in the Assessment Team for a Senior Practitioner/Senior Social Worker. For more details about the role please see the below.

About us

We have a wide range of great benefits if you join us as a colleague at Cambridgeshire County Council. To find out more please see below.

Job summary

Royal Berkshire's digital applications must be operating effectively for theTrust to meet its operational and strategic objectives.As an Advanced Applications Support Analyst you will work in a supportteam, responsible for supporting all RBFT digital applications. This includesthe carrying out of advanced and complex tasks associated with the systemadministration and data integrity of all configuration changes and ensuringthat all Trust level changes are undertaken and synchronised across testand production domains.Responsible for understanding the delivery of efficient and resilientprocesses for the full lifecycle of digital system configuration change.Adherence to policies and procedures which underpin these processes.Ensuring Trust compliance with required Change and Releasemanagement procedures.Responsible for liaising with user departments, DDaT teams and suppliersto ensure appropriate turnaround times for system configuration changesare made.Responsible for supporting all digital systems and connected applicationsdeployment activities and dealing with complex problems.Responsible for working on the system build and workflow on deploymentprojects.Responsible for guiding junior members of staff.

Main duties of the job

oAssist with technical issues and provide guidance for the system in liaison with service users and promote best practice by regular communication with service users and heads.o Participate in project work as appropriate to support system developments and project manage upgrades as required.o Review process specifications from the strategic supplier.o Ensure that upgrades are successfully delivered.o Act as an escalation point for key stakeholders.o Representing the Digital Applications Support Team at Change Authorisation Board (CAB) meetings and ensuring that all application changes have been through the full change cycle.o Fully participate in the go-live preparation and hand over of functional systems and application enhancements into the live production environments within the Trust.o Provide advanced applications support and administration for all digital applications.o Conduct all activities required to maintain the security and system integrity of the data arising from Support team interventions in systems.o The post holder will be experienced in identifying how process improvements and correct system configuration can reduce risk, improve working practices and system performance.o To build strong relationships across the Trust and with management.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Details

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-8231532CORB6-AASA

Job locations

Princes House

73a London Road

Reading

RG1 5UZ

United Kingdom

Job description

Job responsibilities

Advanced Technical Support: Provide expert-level support for all digital applications, troubleshooting, and resolving complex system issues, and ensuring minimal disruption to clinical workflows. Provide advanced application support for all digital systems and applications that are in use at the Trust. This includes any systems and applications managed by shadow IT functions or those that have no specific owner identified and are subject to poor legacy controls. System Integrity & Security: Ensure the security, data integrity, and performance of the clinical systems, monitoring back-office interventions, and resolving any security breaches or system integrity concerns. Escalation Management: Serve as the primary escalation point for key stakeholders, ensuring prompt resolution of critical issues and efficient communication throughout the resolution process. Change and Release Management: Oversee the Trusts adherence to Change and Release Management guidelines, ensuring that system changes are well-coordinated, thoroughly tested, and rolled out without disrupting operational services. Data Quality Audits: Conduct regular Data Quality audits of back-office work and ensure that coding and configuration changes meet the required accuracy and compliance standards. System Configuration: Manage system configurations and updates, working closely with technical teams, clinicians, and other Trust

Job description Job responsibilities Advanced Technical Support: Provide expert-level support for all digital applications, troubleshooting, and resolving complex system issues, and ensuring minimal disruption to clinical workflows. Provide advanced application support for all digital systems and applications that are in use at the Trust. This includes any systems and applications managed by shadow IT functions or those that have no specific owner identified and are subject to poor legacy controls. System Integrity & Security: Ensure the security, data integrity, and performance of the clinical systems, monitoring back-office interventions, and resolving any security breaches or system integrity concerns. Escalation Management: Serve as the primary escalation point for key stakeholders, ensuring prompt resolution of critical issues and efficient communication throughout the resolution process. Change and Release Management: Oversee the Trusts adherence to Change and Release Management guidelines, ensuring that system changes are well-coordinated, thoroughly tested, and rolled out without disrupting operational services. Data Quality Audits: Conduct regular Data Quality audits of back-office work and ensure that coding and configuration changes meet the required accuracy and compliance standards. System Configuration: Manage system configurations and updates, working closely with technical teams, clinicians, and other Trust

Person Specification

Skills

Essential

• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Strong decision-making skills supported by data analysis and performance monitoring.

Desirable

• Ability to work collaboratively across multidisciplinary teams and external suppliers.
• Broad understanding of NHS clinical and administrative processes.

Experience

Essential

• Educated to degree level in relevant subject
• Experience managing application configurations, system administration, and maintaining data integrity.
• In-depth knowledge and experience of Oracle Millennium EPR and associated Back Office tools.
• Strong understanding of healthcare data management and NHS operational workflows.

Desirable

• Formal technical qualification, e.g. MCSE in Microsoft applications
• Customer service qualification

Qualifications

Essential

• Educated to degree level in relevant subject
• Demonstrate qualification and expertise in application support

Desirable

• ITIL Foundation Certification or equivalent experience in IT Service Management.

Person Specification Skills Essential Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales Strong decision-making skills supported by data analysis and performance monitoring. Desirable Ability to work collaboratively across multidisciplinary teams and external suppliers. Broad understanding of NHS clinical and administrative processes. Experience Essential Educated to degree level in relevant subject Experience managing application configurations, system administration, and maintaining data integrity. In-depth knowledge and experience of Oracle Millennium EPR and associated Back Office tools. Strong understanding of healthcare data management and NHS operational workflows. Desirable Formal technical qualification, e.g. MCSE in Microsoft applications Customer service qualification Qualifications Essential Educated to degree level in relevant subject Demonstrate qualification and expertise in application support Desirable ITIL Foundation Certification or equivalent experience in IT Service Management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Princes House

73a London Road

Reading

RG1 5UZ

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Princes House

73a London Road

Reading

RG1 5UZ

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job summary

Substance misuse prescribing nurse, providing access to medications that both manage withdrawal from substances of abuse and offer Detox in clinical setting or domiciliary setting.

Encourage Service Users to work towards recovery whilst maintaining stability.

Promote engagement with treatment plans and offer access to treatment promoting an every contact counts approach.

Provide management support for lower grades, supervision and appraisal.

Encourage long term condition compliance.

Main duties of the job

• Providing substitute prescribing for dependency and recovery
• Relapse prevention prescribing
• Community detoxes
• BBV testing and vaccination
• Health and wellbeing assessments and promotion of long term conditions
• Promotion of recovery

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Time for you (additional day off)
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

Job summary

The role is not open to international recruitment.

The IT & Data Lead will provide strategic and operational leadership for information technology, digital systems, data management and information governance within the Practice.

The postholder will ensure that the Practice's IT infrastructure, clinical systems and data processes are secure, reliable, effective and aligned with NHS requirements.

The role will support the Practice in making effective use of data to improve patient care, operational performance, workforce planning and service delivery.

Main duties of the job

About us

Hampton Medical Centre caters Hampton community, located in Serpentine Green, details found at practice website

Job summary

This is a 0.5 whole time equivalent consultant psychiatrist post within the Counselling and Mental Health Support Service at King's College London. It supports psychiatric assessment, advice, risk formulation and treatment planning for students with complex mental health needs, working in close partnership with the King's CMHS multidisciplinary team, King's Health Centre, GPs and statutory NHS services.

Main duties of the job

This is an opportunity to provide consultant psychiatric input into a large, complex and specialist university mental health service. The post holder will work alongside established clinical and managerial leaders in CMHS and will provide senior psychiatric assessment, advice, risk formulation, treatment planning and consultation for students whose needs are beyond short-term counselling alone and who are not open to, or are being transferred into or out of, secondary mental health services.

The post holder will support the safe and effective interface between the university service, primary care, NHS mental health services and other statutory or voluntary services. They will contribute to the development and review of psychiatry referral pathways, multidisciplinary working, clinical governance, audit, service development and staff consultation on matters related to student mental health.

About us

The Counselling and Mental Health Support Service is a free and confidential service that provides highly specialised counselling, mental health support and advice to King's College London students. Students are often in distress and require sensitive and timely access to psychological and mental health support. The service is a key part of the university's wider wellbeing and safeguarding structures and works collaboratively across departments and services to ensure that students receive timely and effective support.

The service sits within the Students and Education Directorate, a collection of professional services that support King's students and their education. The Directorate manages the student lifecycle from application to graduation and beyond, seeking a coherent and seamless student experience and effective administrative processes, working closely with King's faculties.

Clinical interfaces

The CMHS psychiatry pathway interfaces with King's Health Centre, students' own GPs, NHS psychiatric liaison teams, home treatment teams, community mental health teams, inpatient mental health services, specialist CAMHS or adult services and other relevant statutory, charitable and non-profit organisations. Active communication with students, referrers, family or support networks where consent and confidentiality allow, and external clinical teams is central to safe and effective care.

Details

Date posted

11 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

Depending on experience £113,565 - £150,569 per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

334-PMOA-8216385-BJ

Job locations

Maudsley Hospital

London

SE5 8AZ

United Kingdom

Job description

Job responsibilities

Work as a member of the multidisciplinary CMHS team in collaboration with clinical and managerial leaders in the Counselling and Mental Health Support Service.

Assume consultant responsibility for referrals made by CMHS counsellors, mental health advisers, GPs, King's Health Centre and the Student of Concern process, where students have self-referred to CMHS or have been referred to the Mental Health team.

Provide psychiatric assessment, including risk assessment, for students referred to and under the care of the service.

Provide psychiatric assessment and treatment planning, including medication recommendations to the student's GP, for students with difficult-to-treat or diagnosed mental health conditions whose presentation cannot be supported through short-term counselling interventions and who are not open to a secondary mental health service.

Hold a clinical caseload of approximately four to five students per clinical day, subject to case complexity and service need.

Work in close collaboration with the counselling and mental health advice team, including the consultant psychiatrist in the service Mood Clinic.

Work in partnership with students to develop evidence-based, effective and agreed treatment and support plans.

Ensure effective communication around the referral pathway to psychiatry and work closely with the Heads of Service in CMHS to monitor and review psychiatry referrals received from CMHS team members.

Provide consultation, advice and appropriate support to managers and staff in CMHS, and to the wider King's community where agreed, on matters related to student mental health.

Coordinate clinical liaison with clinicians in NHS and statutory mental health services, including GPs, to support student referrals and handover of care responsibilities where appropriate.

Contribute to clinical governance of the Counselling and Mental Health Support Service, including audit of psychiatric practice and multidisciplinary work.

Record clinical activity and complete clinical outcome measures in line with service requirements.

Maintain accurate and contemporaneous notes in line with CMHS record keeping policy and any relevant SLaM governance requirements.

Complete mandatory and compliance training in line with King's College London and SLaM policy and requirements.

Maintain full registration with the General Medical Council and be listed on the Specialist Register of the GMC Medical Register, or be eligible for registration within six months.

Job description Job responsibilities Work as a member of the multidisciplinary CMHS team in collaboration with clinical and managerial leaders in the Counselling and Mental Health Support Service. Assume consultant responsibility for referrals made by CMHS counsellors, mental health advisers, GPs, King's Health Centre and the Student of Concern process, where students have self-referred to CMHS or have been referred to the Mental Health team. Provide psychiatric assessment, including risk assessment, for students referred to and under the care of the service. Provide psychiatric assessment and treatment planning, including medication recommendations to the student's GP, for students with difficult-to-treat or diagnosed mental health conditions whose presentation cannot be supported through short-term counselling interventions and who are not open to a secondary mental health service. Hold a clinical caseload of approximately four to five students per clinical day, subject to case complexity and service need. Work in close collaboration with the counselling and mental health advice team, including the consultant psychiatrist in the service Mood Clinic. Work in partnership with students to develop evidence-based, effective and agreed treatment and support plans. Ensure effective communication around the referral pathway to psychiatry and work closely with the Heads of Service in CMHS to monitor and review psychiatry referrals received from CMHS team members. Provide consultation, advice and appropriate support to managers and staff in CMHS, and to the wider King's community where agreed, on matters related to student mental health. Coordinate clinical liaison with clinicians in NHS and statutory mental health services, including GPs, to support student referrals and handover of care responsibilities where appropriate. Contribute to clinical governance of the Counselling and Mental Health Support Service, including audit of psychiatric practice and multidisciplinary work. Record clinical activity and complete clinical outcome measures in line with service requirements. Maintain accurate and contemporaneous notes in line with CMHS record keeping policy and any relevant SLaM governance requirements. Complete mandatory and compliance training in line with King's College London and SLaM policy and requirements. Maintain full registration with the General Medical Council and be listed on the Specialist Register of the GMC Medical Register, or be eligible for registration within six months.

Person Specification

Qualifications

Essential

• Medical degree
• Membership or Fellowship of the Royal College of Psychiatrists.
• Qualification or higher degree in research, medical education, clinical leadership or management, either complete or in progress, where relevant to the post.

Desirable

• Additional qualification or demonstrable experience in student mental health, liaison psychiatry, psychological medicine, psychotherapy, public mental health, higher education mental health, neurodevelopmental disorders or service development.

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.
• Evidence for inclusion in the Specialist Register or within six months of gaining CCT.
• Able to work within GMC Good Medical Practice, Trust policies and King's College London safeguarding and confidentiality procedures.

Desirable

• Section 12 approval and Approved Clinician status, or willingness to obtain these if required by the Trust and agreed through job planning.
• Experience in a consultant psychiatrist role within the NHS or a comparable service.

CLINICAL SKILLS, KNOWLEDGE AND EXPERIENCE

Essential

• Excellent clinical skills using a bio-psycho-social perspective and wide medical knowledge.
• Evidence of excellent knowledge in the assessment and management of complex mental health presentations in young adults and adults, including risk assessment and management.
• Experience of working with multidisciplinary teams and providing psychiatric advice to non-medical colleagues.
• Ability to provide assessment, formulation and treatment planning, including medication advice to GPs where appropriate.
• Excellent oral and written communication skills in English
• Able to manage clinical complexity, uncertainty, safeguarding concerns and competing organisational responsibilities.
• Makes decisions based on evidence and experience, including the contribution of others.
• High level of integrity and commitment to anti-discriminatory practice.

Desirable

• Experience in student mental health, university mental health services, liaison psychiatry, crisis/risk pathways, CAMHS transition or young adult mental health.
• Experience of working across organisational boundaries with GPs, NHS mental health services, higher education institutions and voluntary sector services.
• Knowledge of current developments in university mental health, safeguarding, reasonable adjustments and care pathways for students with severe or complex mental illness

ACADEMIC SKILLS AND LIFELONG LEARNING

Essential

• Ability to work in and lead a team.
• Demonstrated commitment to shared leadership and collaborative working to deliver improvement.
• Participated in continuous professional development and able to reflect on the purpose of CPD undertaken
• Able to use and appraise clinical evidence
• Has actively participated in clinical audit, service evaluation or quality improvement programmes
• Able to contribute to teaching, training and consultation for multidisciplinary colleagues

Desirable

• Evidence of achievement in education, research, audit, service evaluation or service improvement: awards, prizes, presentations, publications or demonstrable impact.
• Able to plan and deliver undergraduate or postgraduate teaching and training relevant to this post.
• Has led quality improvement projects leading to service change or improved outcomes for patients, students or service users.

Person Specification Qualifications Essential Medical degree Membership or Fellowship of the Royal College of Psychiatrists. Qualification or higher degree in research, medical education, clinical leadership or management, either complete or in progress, where relevant to the post. Desirable Additional qualification or demonstrable experience in student mental health, liaison psychiatry, psychological medicine, psychotherapy, public mental health, higher education mental health, neurodevelopmental disorders or service development. Eligibility Essential Fully registered with the GMC with a licence to practise at the time of appointment. Evidence for inclusion in the Specialist Register or within six months of gaining CCT. Able to work within GMC Good Medical Practice, Trust policies and King's College London safeguarding and confidentiality procedures. Desirable Section 12 approval and Approved Clinician status, or willingness to obtain these if required by the Trust and agreed through job planning. Experience in a consultant psychiatrist role within the NHS or a comparable service. CLINICAL SKILLS, KNOWLEDGE AND EXPERIENCE Essential Excellent clinical skills using a bio-psycho-social perspective and wide medical knowledge. Evidence of excellent knowledge in the assessment and management of complex mental health presentations in young adults and adults, including risk assessment and management. Experience of working with multidisciplinary teams and providing psychiatric advice to non-medical colleagues. Ability to provide assessment, formulation and treatment planning, including medication advice to GPs where appropriate. Excellent oral and written communication skills in English Able to manage clinical complexity, uncertainty, safeguarding concerns and competing organisational responsibilities. Makes decisions based on evidence and experience, including the contribution of others. High level of integrity and commitment to anti-discriminatory practice. Desirable Experience in student mental health, university mental health services, liaison psychiatry, crisis/risk pathways, CAMHS transition or young adult mental health. Experience of working across organisational boundaries with GPs, NHS mental health services, higher education institutions and voluntary sector services. Knowledge of current developments in university mental health, safeguarding, reasonable adjustments and care pathways for students with severe or complex mental illness ACADEMIC SKILLS AND LIFELONG LEARNING Essential Ability to work in and lead a team. Demonstrated commitment to shared leadership and collaborative working to deliver improvement. Participated in continuous professional development and able to reflect on the purpose of CPD undertaken Able to use and appraise clinical evidence Has actively participated in clinical audit, service evaluation or quality improvement programmes Able to contribute to teaching, training and consultation for multidisciplinary colleagues Desirable Evidence of achievement in education, research, audit, service evaluation or service improvement: awards, prizes, presentations, publications or demonstrable impact. Able to plan and deliver undergraduate or postgraduate teaching and training relevant to this post. Has led quality improvement projects leading to service change or improved outcomes for patients, students or service users.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley Hospital

London

SE5 8AZ

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.

Main duties of the job

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation
• Video consultations
• Face-to-face appointments at our treatment centres
• Home visits for patients unable to travel
• Clinical assessment and advice following NHS 111 referrals
• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

£33.33 to £55.91 an hour (dependent on shift times)

Contract

Permanent

Working pattern

Part-time

Reference number

U0040-26-0026

Job locations

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Job description

Job responsibilities

Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.

Part and full time rota patterns available

Working from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality.
• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.
• Triage shifts based at our regional Head Office.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

About the role

Our Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.
• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.
• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.
• Referring patients to alternative care settings, where appropriate.
• Supporting our Care Coordination Service from our regional Head Office.
• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.
• Achieved or working towards an MSc in Advanced Practice.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

Our Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Shropshire, Telford and Wrekin locality.

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay
• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.
• Generous clinical shift enhancements for all public holidays.
• Comprehensive induction programme and ongoing professional development.
• Continuous professional development with opportunities to maintain and enhance clinical skills.
• Access to bespoke training days with support from external healthcare specialists.
• Generouspension scheme and holiday entitlement.
• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Job description Job responsibilities Further to recent organisational growth, we have an exciting opportunity for independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out-of-hours (OOH) period across the Shropshire, Telford and Wrekinlocality.Part and full time rota patterns availableWorking from our Telford Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:Face-to-face shifts based at one of our Primary Care Centres across the Shropshire, Telford and Wrekin locality.Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.Triage shifts based at our regional Head Office.Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.About the roleOur Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.The key elements of the role include but are not limited to:Working as an autonomous practitioner providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.Referring patients to alternative care settings, where appropriate.Supporting our Care Coordination Service from our regional Head Office.Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.Please note that the support of a senior clinician is always available remotely during your shift.About youYou will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice.Skills and experienceAbility to work autonomously both in-hours and out of hours.Achieved or working towards an MSc in Advanced Practice.Evidence of an equivalent accumulation of relevant experience and knowledge.Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).Ability to demonstrate a wide knowledge base and competency in clinical practice.Understanding of the emergency care pathways.Knowledge of primary health care issues affecting a diverse local population.Will have at least 2 years worth of prescribing experience.Completion of a clinical reasoning module e.g. PADRIP or equivalentAbout usOur Integrated Urgent Care (IUC) is a service offered to patients who are registered with a General Practitioner within the Shropshire, Telford and Wrekin locality.We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.HealthHero is Europes largest digital health provider, delivering 4 million consultations per year. But were just getting started. Weve built a seamless digital clinic that brings body and mind together from GP appointments and mental health support to long-term condition management. By sitting behind the worlds leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.We arent just digitising appointments; were building the next generation of healthcare. Were creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.Join us, and help build a next generation health system the world is waiting for.Why us?Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.What we offerCompetitive rates of payFlexibility and a varied portfolio of work, incorporating all areas of urgent care.Generous clinical shift enhancements for all public holidays.Comprehensive induction programme and ongoing professional development.Continuous professional development with opportunities to maintain and enhance clinical skills.Access to bespoke training days with support from external healthcare specialists.Generouspension scheme and holiday entitlement.Simply Health cash plan.ApplyTo obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]Equality, Inclusivity and DiversityIn line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]SafeguardingPlease see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills & Experience
• Experience working within urgent care, primary care or emergency care pathways
• Strong clinical reasoning and triage skills, with the ability to manage risk and uncertainty
• Ability to work autonomously and make complex decisions under pressure
• Understanding of system pressures and patient flow within urgent and emergency care
• Experience supporting or working alongside ambulance services or care coordination functions (desirable)
• MSc in Advanced Practice (achieved or working towards), or equivalent experience
• Minimum of 2 years prescribing experience
• Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent)

Person Specification Experience Essential Skills & Experience Experience working within urgent care, primary care or emergency care pathways Strong clinical reasoning and triage skills, with the ability to manage risk and uncertainty Ability to work autonomously and make complex decisions under pressure Understanding of system pressures and patient flow within urgent and emergency care Experience supporting or working alongside ambulance services or care coordination functions (desirable) MSc in Advanced Practice (achieved or working towards), or equivalent experience Minimum of 2 years prescribing experience Completion of a recognised clinical reasoning module (e.g. PADRIP or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Employer details

Employer name

HealthHero Integrated Care

Address

Grosvenor House,

Central Park,

Telford

TF2 9TW

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job summary

The LAS ST4 doctor will work in the community team for adults with intellectual disability and mental illness and/or significant challenging behaviour within the London borough of Lambeth. They will work as part of a multidisciplinary team made up of psychiatrists, community psychiatric nurses, clinical psychologists and a behaviour support worker.

The LAS ST4 doctor will assess and review patients with intellectual disability and mental health problems in the Maudsley Outpatient Clinic (Monday afternoons) based at Maudsley Hospital. A caseload will be assigned to them by the consultant psychiatrist under close supervision.

The LAS ST4 doctor may also be required to visit patients at other locations within the Borough i.e. at home, day centre and so on. In addition, they will participate and contribute to the weekly Lambeth MHLD Team meeting, liaise with patients' GPs, social services, third sector organisations and other external agencies.

The LAS ST4 doctor will be expected to attend Care Programme Approach (CPA) meetings and other multidisciplinary meetings.

You will receive weekly clinical supervision provided from Dr Partsenidis (Consultant Psychiatrist).

The appointed doctor will be expected to complete mandatory training.

Main duties of the job

The LAS ST4 doctor will assess and review patients with intellectual disability and mental health problems in the Maudsley Outpatient Clinic (Monday afternoons) based at Maudsley Hospital. A caseload will be assigned to them by the consultant psychiatrist under close supervision.

About us

The LAS ST4 doctor will work in the community team for adults with intellectual disability and mental illness and/or significant challenging behaviour within the London borough of Lambeth. They will work as part of a multidisciplinary team made up of psychiatrists, community psychiatric nurses, clinical psychologists and a behaviour support worker.

Job summary

Salaried GP Maternity Cover

Looking to progress your career? Come and join our friendly, supportive team. Were committed to teaching, career development and high-quality patient care.

Main duties of the job

4-6 sessions weekly

SystemOne Practice

13 patients AM, 12 patients PM

Dedicated admin time

Minimal scripts (in house pharmacy team)

Minimal letters (in house workflow processes)

Minimal home visits

About us

About us

7500+ patients

5min from Regents Park

Short walk from multiple stations Edgware Road, Marylebone, Paddington

Free secure underground car park with bike racks

Team 4 partners, 3 GPs, pharmacists, nurses, HCAs, dieticians, care navigator, mental health practitioner

BMA contract and safe working guidelines

6 weeks annual leave, 1 week study leave

Opportunities

Supportive environment for newly qualified GPs. Our existing GPs are accredited in coaching, mentoring, appraisal, leadership & management

Regular clinical and educational meetings

Details

Date posted

11 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

A0584-26-0002

Job locations

Gateforth Street

London

NW8 8EG

United Kingdom

Job description

Job responsibilities

Workload

SystmOne Practice

BMA contract and safe working guidelines

6 weeks annual leave, 1 week study leave

13 patients AM, 12 patients PM

Dedicated admin time

Minimal scripts (in house pharmacy team)

Minimal letters (in house workflow processes)

Minimal home visits

Job description Job responsibilities Workload SystmOne Practice BMA contract and safe working guidelines 6 weeks annual leave, 1 week study leave 13 patients AM, 12 patients PM Dedicated admin time Minimal scripts (in house pharmacy team) Minimal letters (in house workflow processes) Minimal home visits

Person Specification

Qualifications

Essential

• GMC Registration
• MRCGP
• Newly qualified GPs accepted

Person Specification Qualifications Essential GMC Registration MRCGP Newly qualified GPs accepted

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lisson Grove Health Centre

Address

Gateforth Street

London

NW8 8EG

United Kingdom

Employer's website

https://lissongrovehealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lisson Grove Health Centre

Address

Gateforth Street

London

NW8 8EG

United Kingdom

Employer's website

https://lissongrovehealthcentre.co.uk/ (Opens in a new tab)

Job summary

Ambrose Avenuehas an opportunity for a prescription clerk to join our busy prescribing team, at the heart of our patient care service. This role is offeredon apart-time basis, for 15 hours per week over 3 days.

Main duties of the job

• Ensuring that requests for repeat prescriptions are actioned within 72 hours. This includes checking email requests and involves a rota system to cover the collection and drop off of all prescriptions from each site.
• Responding to all queries and requests from chemists, nursing homes and district nurses, regarding the issue of prescriptions.
• Keeping repeat prescription information up-to-date in the patient journal, such as letters and doctors' requests.
• Sending out review letters.
• Organising blood tests (through ICE system) or blood pressure checks for patients, relevant to their prescribing needs.
• Prescribing Incentive Scheme issue reports and letters, working around any guidelines issued to ensure budget reductions where possible.
• Medicine management liaising and discussing any enquires or queries raised by the clinical team.
• General ad hoc administration work.
• Flexibility to cover other areas when required multi-skill mix.
• Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.

About us

We are a friendly and welcoming GP practice with approximately 14,000 patients across two sites (Ambrose Avenue and Tollgate), located in Colchester.

In summary, we offer:

• A supportive and friendly multidisciplinary team
• Good CQC rating
• Ongoing training and development opportunities
• Educational events and in-house meetings
• A positive and collaborative working environment

Job summary

The N&S CAMHS DBT Service is looking for an experienced and committed Senior DBT Therapist to join our established Dialectical Behaviour Therapy team. This is a fantastic opportunity to join us in delivering a high-quality, evidence-based Dialectical Behaviour Therapy programme with young people and their parents and carers. There are also opportunities to be involved in our active programme of research and service evaluation, as well as teaching, supervision and consultation to other NHS teams.

We believe diversity is a strength and we particularly welcome applications from those underrepresented in psychology, i.e. minoritised racial, ethnic and cultural groups, as well as people from all marginalised groups, communities and backgrounds.

Main duties of the job

o To provide highly specialist clinical input to the N&S CAMHS DBT Service including specialist assessment, treatment, planning, implementation and monitoring of outcomes.o To contribute to enabling other staff, service users and carers from diverse backgrounds to flourish by working to create a psychologically safe environment and developing anti-racism knowledge and practice.o To provide clinical supervision and consultation as appropriate, within and outside of the team, functioning as a lead specialist in DBT.o To undertake service evaluation, audit and research projects.

About us

The National & Specialist CAMHS Dialectical Behaviour Therapy (DBT) Service is a well-established and supportive team based at the Pears Maudsley Children and Young People (PMCYP) at the Maudsley Hospital Denmark Hill, SE5 8AZ. The multi-disciplinary service consists of Clinical and Counselling Psychologists, a Senior Systemic Psychotherapist, Nurses and a Consultant Psychiatrist, and is open to referrals within South London and Maudsley NHS Foundation Trust, Greater London Boroughs and Nationally.As a service we offer a comprehensive, evidence-based DBT-A Programme (DBT adapted for working with adolescents and their parents/carers, as recommended by NICE for young people with frequent self-harm and emotion dysregulation difficulties). The team offers all modes of a standard DBT-A programme including individual therapy, skills groups for young people and their parents/carers, telephone coaching, parent/carer/family sessions, and team consultation. We see young people aged 13-17 who meet our inclusion criteria (they struggle primarily with severe self-harm, suicidality, and related problems). The treatment targets self-harm behaviours and other high-risk behaviours and helps young people learn to manage their emotions, improve their relationships with others and to cope with difficult thoughts and feelings.

Job summary

Lewisham Personality Disorder Service (LPDS) is looking to recruit a Band 7 or Band 6 MBT practitioner for a one-year fixed term post. This may be a secondment from elsewhere in the NHS. The aim of the post is to deliver individual MBT in order to reduce a long waiting list of assessed patient. It is an opportunity to join a well-established and effective MBT team of MBT therapists, contributing towards a treatment programme consisting of individual and group MBT.

Specialist supervision is provided, and the role would suitsomeone with an interest in this patient group who likes working as part of a team and is wants to practice MBT. Support for MBT in the wider organisation is excellent with Trust wide special interest groups and strong links to the Anna Freud Centre.

In terms of career progression, it will enhance your intervention skills working therapeutically with personality disorder or other mental health difficulties in collaboration with other team members. You will either by MBT trained, or training will be provided during supervision to enable you to pursue MBT after this initial experience.

The post is suitable for a qualified clinical or counselling psychologist, or a mental health worker (eg CPN, OT, practitioner psychologist, social worker) with good NHS mental health experience.

If you are Band 6, you would be employed at Band 6.

If you are alreadyaccredited as an MBT therapist or psychological therapist, you could start at Band 7.

Main duties of the job

Your job would be delivering individual mentalisation based therapy as part of our MBT team. We would support you in learning MBT. You would be involved in supervision groups with other members of the existing five-strong MBT team.

About us

The serviceis for people with a disorder. There are 11 wte clinicians: psychologists, psychotherapist, psychiatrist, occupational therapist (SUN lead), and employment worker. We aim to help our patients to develop to improve mental well-being, social and occupational functioning, increase their stability and qualify of life, reduce the use of emergency services and hospital admissions.

The service provides Mentalisation Based Treatment (MBT) and Transference-Focused Psychotherapy (TFP), and supports the CMHTs in their work.

ContactChristopher Reeve Mates (MBT lead; [email protected]) or Linda Amoakohene ([email protected]) for an informal discussion.

About our location:

The team will be based in the Wallace Medical Centre in Deptford, SE8.

Lewisham is one of four main boroughs in SLaM. It a multicultural, multi-ethic borough, containing deprived and well-off areas.

Details

Date posted

17 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience per annum incl. of HCAs pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

334-CLI-8151946-A

Job locations

Lewisham Personality Disorder Service

Wallace Health Centre, Clarence Road

London

SE8 3BX

United Kingdom

Job description

Job responsibilities

1. To deliver Mentalization Based Therapy (MBT) in individual and group therapy with accredited MBT training and weekly supervision provided..

2. Ensure that potential risk is being assessed within a culture of positive risk taking and report concerns in line with Risk Management Policy.

3. Keep up-to-date documentation and administration.

4. Comply with policies, procedures and guidelines.

5. Undertake other relevant duties as requested.

Job description Job responsibilities 1. To deliver Mentalization Based Therapy (MBT) in individual and group therapy with accredited MBT training and weekly supervision provided.. 2. Ensure that potential risk is being assessed within a culture of positive risk taking and report concerns in line with Risk Management Policy. 3. Keep up-to-date documentation and administration. 4. Comply with policies, procedures and guidelines. 5. Undertake other relevant duties as requested.

Person Specification

Qualifications

Essential

• Hold a valid Professional Registration either as a Registered Mental Nurse, Mental Health Social Worker, Occupational Therapist or Practitioner Psychologist. Registered with NMC, HCPC or Social Work England.
• Willingness to develop mental health practice skills including undertaking MBT training.

Desirable

• Basic Level Mentalization Based Therapy (MBT) accredited by the Anna Freud Centre.
• Working towards completion of MBT Practitioner status accredited by the Anna Freud Centre and the BPS.
• Working towards completion of specialist post graduate training.

Experience

Essential

• Substantial mental health service work with people with a range of mental health problems.
• Experience of facilitating groups in a mental health setting.
• Experience of undertaking risk assessments and communicating to others, ensuring outcomes. (A&I)

Desirable

• Experience of supervision and or mentoring students or junior colleagues.

Knowledge

Essential

• Comprehensive knowledge of psychiatric diagnoses/conditions and their recommended treatments.
• Demonstrable commitment to working with people with personality disorders.
• An ability to tolerate difficult and at times unpredictable working conditions which can include risky behaviour, acts of self-harm and high levels of distress by service users
• A commitment to working compassionately and reflectively with a team which includes holding high levels of emotion and includes peer support.

Desirable

• Demonstrable knowledge and understanding of the resilience needed to work safely with this patient group

Person Specification Qualifications Essential Hold a valid Professional Registration either as a Registered Mental Nurse, Mental Health Social Worker, Occupational Therapist or Practitioner Psychologist. Registered with NMC, HCPC or Social Work England. Willingness to develop mental health practice skills including undertaking MBT training. Desirable Basic Level Mentalization Based Therapy (MBT) accredited by the Anna Freud Centre. Working towards completion of MBT Practitioner status accredited by the Anna Freud Centre and the BPS. Working towards completion of specialist post graduate training. Experience Essential Substantial mental health service work with people with a range of mental health problems. Experience of facilitating groups in a mental health setting. Experience of undertaking risk assessments and communicating to others, ensuring outcomes. (A&I) Desirable Experience of supervision and or mentoring students or junior colleagues. Knowledge Essential Comprehensive knowledge of psychiatric diagnoses/conditions and their recommended treatments. Demonstrable commitment to working with people with personality disorders. An ability to tolerate difficult and at times unpredictable working conditions which can include risky behaviour, acts of self-harm and high levels of distress by service users A commitment to working compassionately and reflectively with a team which includes holding high levels of emotion and includes peer support. Desirable Demonstrable knowledge and understanding of the resilience needed to work safely with this patient group

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lewisham Personality Disorder Service

Wallace Health Centre, Clarence Road

London

SE8 3BX

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lewisham Personality Disorder Service

Wallace Health Centre, Clarence Road

London

SE8 3BX

United Kingdom

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)

Job summary

City Square Medical Group in Tower Hamlets is looking for a Salaried GP 4 - 6 sessions to work across 2 sites, Deancross Street and Cable Street branch. We are a friendly innovative practice. 4 Partners with a team of doctors, pharmacist, nurse practitioner, First contact physiotherapist, practice nurse and health care assistants. Full support from reception, administrative and management staff. List size 13,000 + and growing, GMS, Emis Web. Part of an enthusiastic PCN and members of a federation, working together with local practices to achieve better clinical care. Focused on team working, training and continuously developing our staff.

We work from two Purpose built premises with dedicated parking. Salary £11,000 per session + Medical Indemnity cost reimbursed.

Main duties of the job

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake duties including surgery consultations, telephone/video consultations and queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the practice or external organisations
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Effectively manage own time, workload and resources
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Contributing to QOF requirements and recording data appropriately
• Contributing to PCN requirements and recording data appropriately
• Compiling and issuing computer-generated acute and repeat prescriptions
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate and review as and when required

About us

We are a friendly innovative practice. 4 Partners with a team of doctors, pharmacist, nurse practitioner, First contact physiotherapist, practice nurse and health care assistants. Full support from reception, administrative and management staff.

We work from two Purpose built premises with dedicated parking.

Job summary

If you have an interest in Stroke and would like to support and enable stroke survivors to reach their full potential, both in their own homes and care settings then this is the job for you. We are looking for a speech and language therapist to work in our Stroke Early Supported Discharge Service. This job will allow you to broaden your knowledge base.

Stroke survivors often feel isolated and vulnerable after they are discharged from hospital. Our team is there to allay these fears and support stroke survivors at this difficult time, whilst also providing them with therapy and nursing support should they need it. On a day to day basis you will deliver speech and language therapy alongside our other speech and language therapists for people with communication and swallowing disorders following a stroke who have been discharged from hospital into the care of the ESD service for South East Essex

We offer a highly motivated and supportive team, regular supervision, excellent training and development opportunities and flexible working arrangements.

Access to a vehicle and UK driving licence is essential for this post.

For further information or an informal discussion contact Ailsa Miller (Team Leader) on 07908 177962 or Kirsty Jenkins (Lead SLT) on 07583671281.

Main duties of the job

• To work within the local Early Supported Discharge for Stroke (ESD) Team to provide a 7 day a week rehabilitation programme for up to six weeks following discharge from hospital into the community. This is likely to include some weekend working.
• To liaise closely with the Speech and Language Therapy team on the Stroke Unit at Southend Hospital to ensure a smooth handover from the hospital into ESD.
• To work with the Community Adult Speech and Language Therapy Service to ensure a smooth handover of those with longer term therapy needs at the end of their time with ESD.
• To undertake all aspects of clinical duties as an autonomous practitioner.
• To use specialist skills in the management of patients with communication disorders and dysphagia following a stroke.
• To hold responsibility for own case load.
• To participate in clinical audit, protocol development, objective-setting etc as required by the SLT and ESD teams.
• To receive regular clinical and management supervision. Access to advice and support from a more senior SLT is available if required between supervision meetings.
• To undertake evidence-based audit and research projects to further own and teams' clinical practice.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.

Job summary

Please note you must have right to work in the UK to apply for this position.

Due to current Home Office Guidelines, we are unable to sponsor this job role.

An exciting opportunity has arisen to recruit a Part time Administration Assistant/Receptionist based at The Linden Centre, Chelmsford.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role is Tuesday & Wednesday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development.

You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

Successful candidates will be expected to provide services in a professional, efficient, friendly and polite manner.

Main duties of the job

COMMUNICATION

• You will be required to handle incoming and outgoing telephone calls to the multi-disciplinary clinical staff and managers in a polite and efficient manner. Receive and deal with telephone enquiries, responding appropriately to callers including high risk, abusive, threatening, depressed, suicidal and vulnerable clients and carers. Maintain strict confidentiality at all times.
• Record accurate messages and follow them up appropriately in accordance to department guidelines.
• To deal face to face with patients and families seeking further help/information and to be aware of the needs of the clients and to deal in an appropriate manner with clients who can be hostile, abusive or aggressive.
• To exchange confidential and/or sensitive information between staff, patients, and carers in person or on the telephone. The unpredictability of patients means that persuasive, reassuring, empathic, skills are required at all times.
• Deal with queries raised by patients, relatives, GP's or other healthcare professionals both internally and externally to the trust. These are often of a non-routine nature and involving complex issues such as medication and other clinical treatments where there are barriers to understanding due to the nature of the client group.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to 14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Job share: Applications for job shares are welcomed.

Job summary

FM Assistant - Cleaning Band 2 - £12.92 per hour (£25,272 per annum pro rata) Various Hours/Rotas Available - To be discussed at interview St Margaret's Hospital

To ensure that the ward(s) / areas you are assigned to are cleaned in accordance with the Work Schedule for those ward(s) / areas.

This will include vacuuming floors; sweeping, scrubbing and mopping floors; high and low dusting; wiping over and polishing (where applicable) both vertical and horizontal surfaces, mirrors, chairs*, bed frames*, bins, sani-bins; cleaning toilets, sinks, baths and showers; cleaning cookers, regeneration ovens, fridges, holding fridges, microwaves and others items in the kitchens; defrosting fridges on a regular basis; restocking consumables such as toilet tissue, handtowels, soap; descaling taps; and bins and replacing bin liners.

(* Providing they have not been soiled with body fluids)

Main duties of the job

To participate in the provision of the in-house FM services to a specified area within the Trust, which may include in-patient wards, admin/clinical areas and retail outlets.

The FM services comprises of the cleaning, catering, portering, bed making and laundering services, however some of these services are unit specific. Therefore sections of this job description may not be relevant to all staff and will be identified where appropriate but are not exhaustive.

You will be responsible for maintaining a clean and hygienic environment for patients, trust staff and visitors in line with the National Standards of Cleanliness.

As part of the Facilities Team you are expected to have a flexible approach, excellent interpersonal, customer skills, the ability to use a degree of initiative to prioritise and organise your duties to the role.

About us

Valuing you. Recognising your dedication. At EPUT, we look after you.

• Receive supervision and support to help you fulfil your potential.
• Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
• If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
• We run recognition awards to recognise staff's hard work and dedication.

Benefits

• 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service.
• Excellent pension of up to14.5% of your pensionable pay.
• Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
• £8K relocation package if you move to Essex to join us
• Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

Work that wraps around your needs

• Flexible working: available from day one for most roles.
• Job share: Applications for job shares are welcomed.