Refine your search
Showing 34,938 results
Practice Nurse
Glenpark Medical Practice
North East England
Nurse Practitioner
Job summary Glenpark & Teams Medical Services has an exciting opportunity for an enthusiastic, experienced Practice Nurse to join our friendly and committed...
1 month(s) ago
Practice Nurse
Glenpark Medical Practice
North East England
Nurse Practitioner
Job summary Glenpark & Teams Medical Services has an exciting opportunity for an enthusiastic, experienced Practice Nurse to join our friendly and committed...
1 month(s) ago
Call Operator
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Medical Specialist
Job summary Our fast-paced Single Point of Access Hub, Care Coordination, located at the Science Park is seeking a Call Operator to be the first point of con...
1 month(s) ago
Call Operator
The Royal Wolverhampton NHS Trust
North East England
GBP 0 - 25,272 per year
Medical Specialist
Job summary Our fast-paced Single Point of Access Hub, Care Coordination, located at the Science Park is seeking a Call Operator to be the first point of con...
1 month(s) ago
Clinical Coder
Primary Care Careers
North East England
Medical Records/HIMS Administrator
Job summary The Holbrook and Shotley practice are seeking a clinical coder to join their team on a full-time basis.
1 month(s) ago
Clinical Coder
Primary Care Careers
North East England
Medical Records/HIMS Administrator
Job summary The Holbrook and Shotley practice are seeking a clinical coder to join their team on a full-time basis.
1 month(s) ago
Patient Services and Care Coordinator / Manager
Village Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaini...
1 month(s) ago
Patient Services and Care Coordinator / Manager
Village Surgery
North East England
GBP 0 - 14 per year
Admin and Clerical
Job summary We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaini...
1 month(s) ago
Digital Educator
Royal Trinity Hospice
North East England
GBP 41,700 - 49,000 per year
Nurse Educator
Job summary At Royal Trinity Hospice, we are transforming how technology supports compassionate care.
1 month(s) ago
Digital Educator
Royal Trinity Hospice
North East England
GBP 41,700 - 49,000 per year
Nurse Educator
Job summary At Royal Trinity Hospice, we are transforming how technology supports compassionate care.
1 month(s) ago
Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
1 month(s) ago
Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
1 month(s) ago
Administrator
Kent and Medway Mental Health NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP) Calling all organised and motivated indi...
1 month(s) ago
Administrator
Kent and Medway Mental Health NHS Trust
North East England
GBP 25,760 - 27,476 per year
Information Technology Specialist
Job summary Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP) Calling all organised and motivated indi...
1 month(s) ago
Community Mental Health Practitioner
South West Yorkshire Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary 37.5 hours per week Are you caring & compassionate & want to make a difference by delivering mental health care & treatment to people in their co...
1 month(s) ago
Community Mental Health Practitioner
South West Yorkshire Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Psychologist
Job summary 37.5 hours per week Are you caring & compassionate & want to make a difference by delivering mental health care & treatment to people in their co...
1 month(s) ago
Complaints Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Are you looking to try a new role and a new challenge?
1 month(s) ago
Complaints Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 32,073 - 39,043 per year
Registered Nurse/RN
Job summary Are you looking to try a new role and a new challenge?
1 month(s) ago
Management Accountant
South West Yorkshire Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Health Service Manager/Administrator
Job summary We are delighted to be recruiting for a Band 5 Management Accountant to join our friendly, close-knit and supportive team.
1 month(s) ago
Management Accountant
South West Yorkshire Partnership NHS Trust
North East England
GBP 32,073 - 39,043 per year
Health Service Manager/Administrator
Job summary We are delighted to be recruiting for a Band 5 Management Accountant to join our friendly, close-knit and supportive team.
1 month(s) ago
Digital Team Assistant
Leicestershire Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary This is an exciting opportunity to join the Digital Innovation & Transformation Team as a Digital Team Assistant, providing essential administrat...
1 month(s) ago
Digital Team Assistant
Leicestershire Partnership NHS Trust
North East England
GBP 28,392 - 31,157 per year
Exercise Therapist
Job summary This is an exciting opportunity to join the Digital Innovation & Transformation Team as a Digital Team Assistant, providing essential administrat...
1 month(s) ago
Site Support Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary This is a pivotal role within the Operations team to provide a confidential and comprehensive patient centred service regarding patient flow.
1 month(s) ago
Site Support Officer
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary This is a pivotal role within the Operations team to provide a confidential and comprehensive patient centred service regarding patient flow.
1 month(s) ago
Facilities Support Worker
South West Yorkshire Partnership NHS Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary We are looking to recruit hard working, enthusiastic individuals to join our Facilities Operational Team based at Kendray Hospital.
1 month(s) ago
Facilities Support Worker
South West Yorkshire Partnership NHS Trust
North East England
GBP 0 - 25,272 per year
Support Staff
Job summary We are looking to recruit hard working, enthusiastic individuals to join our Facilities Operational Team based at Kendray Hospital.
1 month(s) ago
Hotel Services Assistant
Hywel Dda University Health Board
North East England
GBP 0 - 26,300 per year
Environmental Services
Job summary Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference?
1 month(s) ago
Hotel Services Assistant
Hywel Dda University Health Board
North East England
GBP 0 - 26,300 per year
Environmental Services
Job summary Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference?
1 month(s) ago
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and...
1 month(s) ago
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and...
1 month(s) ago
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and...
1 month(s) ago
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust
North East England
GBP 39,959 - 48,117 per year
Nurse Practitioner
Job summary We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and...
1 month(s) ago
Hotel Services Assistant
Hywel Dda University Health Board
North East England
GBP 0 - 26,300 per year
Environmental Services
Job summary Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference?
1 month(s) ago
Hotel Services Assistant
Hywel Dda University Health Board
North East England
GBP 0 - 26,300 per year
Environmental Services
Job summary Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference?
1 month(s) ago
Staff Nurse - Stroke (Open to Newly Qualified Nurses)
Frimley Health NHS Foundation Trust
North East England
GBP 33,677 - 40,996 per year
Registered Nurse/RN
Job summary Are you an enthusiastic and motivated nurse looking to take the next step in your nursing career?
1 month(s) ago
Staff Nurse - Stroke (Open to Newly Qualified Nurses)
Frimley Health NHS Foundation Trust
North East England
GBP 33,677 - 40,996 per year
Registered Nurse/RN
Job summary Are you an enthusiastic and motivated nurse looking to take the next step in your nursing career?
1 month(s) ago
Clinical Administrator & Data Analyst
Crawley Road Medical Centre
North East England
GBP 0 - 15 per year
Admin and Clerical
Job summary The Clinical Administrator & Data Analyst will have a key role in supporting the practice's proactive management of patients with long-term condi...
1 month(s) ago
Clinical Administrator & Data Analyst
Crawley Road Medical Centre
North East England
GBP 0 - 15 per year
Admin and Clerical
Job summary The Clinical Administrator & Data Analyst will have a key role in supporting the practice's proactive management of patients with long-term condi...
1 month(s) ago
Clinical Coder
Primary Care Careers
North East England
Medical Records/HIMS Administrator
Job summary Are you an analytical professional with a keen eye for detail, eager to contribute to the integrity of healthcare data?
1 month(s) ago
Clinical Coder
Primary Care Careers
North East England
Medical Records/HIMS Administrator
Job summary Are you an analytical professional with a keen eye for detail, eager to contribute to the integrity of healthcare data?
1 month(s) ago
Associate Practitioner - Point of Care Testing (POCT)
South Tees Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 37.5 hrs Hours per week An exciting opportunity has arisen for a Band 4 Associate Practitioner to join the Point of Care Testing team. South Tees...
1 month(s) ago
Associate Practitioner - Point of Care Testing (POCT)
South Tees Hospitals NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary 37.5 hrs Hours per week An exciting opportunity has arisen for a Band 4 Associate Practitioner to join the Point of Care Testing team. South Tees...
1 month(s) ago
Theatre Manager
Nuffield Health
North East England
Grounds and Maintenance Worker
Job summary Theatre Manager Exeter Hospital | Full Time | Permanent | Includes weekend work 37.
1 month(s) ago
Theatre Manager
Nuffield Health
North East England
Grounds and Maintenance Worker
Job summary Theatre Manager Exeter Hospital | Full Time | Permanent | Includes weekend work 37.
1 month(s) ago
MRI Radiographer
South Tees Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen within the Radiology department at South Tees Hospitals NHS Foundation Trust(STHFT) for an experienced Band 6...
1 month(s) ago
MRI Radiographer
South Tees Hospitals NHS Foundation Trust
North East England
GBP 39,959 - 48,117 per year
Radiographer
Job summary An exciting opportunity has arisen within the Radiology department at South Tees Hospitals NHS Foundation Trust(STHFT) for an experienced Band 6...
1 month(s) ago
Housekeeper/Domestic Assistant Dual Role
Summerhill Services Limited
North East England
GBP 20,823 - 26,028 per year
Grounds and Maintenance Worker
Job summary Role: Housekeeper/Domestic Assistant Dual Role Base: Tamarind Hours : 30 hours Salary: £20823.
1 month(s) ago
Housekeeper/Domestic Assistant Dual Role
Summerhill Services Limited
North East England
GBP 20,823 - 26,028 per year
Grounds and Maintenance Worker
Job summary Role: Housekeeper/Domestic Assistant Dual Role Base: Tamarind Hours : 30 hours Salary: £20823.
1 month(s) ago
Trust Doctor in Neurology
Hull University Teaching Hospitals NHS Trust
North East England
GBP 67,325 - 67,998 per year
Medical Specialist
Job summary The post holder undertakes, exceptionally, to be available for such irregular commitments outside normally rostered duties as are essential for c...
1 month(s) ago
Trust Doctor in Neurology
Hull University Teaching Hospitals NHS Trust
North East England
GBP 67,325 - 67,998 per year
Medical Specialist
Job summary The post holder undertakes, exceptionally, to be available for such irregular commitments outside normally rostered duties as are essential for c...
1 month(s) ago
Posted 1 month(s) ago
Reference: 2330217
Job summary
Glenpark & Teams Medical Services has an exciting opportunity for an enthusiastic, experienced Practice Nurse to join our friendly and committed nursing team. The position is for up to 37.5 hpw - full time or part time considered - working across both of our sites in Dunston and Teams.
You will be joining a great team lead by an experienced ANP, working alongside a Nurse Practitioner, 2 Practice Nurses, 2 Nurse Associates, a Healthcare Assistant and 2 Phlebotomists. Regular mentoring sessions will be provided, along with support for both career and personal development within the role/team.
The Practice Nurse will work delivering person-centred long term condition management to our patients, and depending on experience and skills could also see patients with acute respiratory/minor illness following triage by the on-call team. You will work both independently and as part of a multi-disciplinary team, using expert clinical judgement and decision making to ensure safe and effective care.
We would welcome visits to discuss the role further and for you to meet the team. We would also be interested to hear of any skills you would wish to develop or bring to the team.
Interview date: Wednesday 14th October - from 5 pm
Main duties of the job
The Practice Nurse will work autonomously and as part of the wider team to deliver high-quality care, including:
- Management of long-term conditions, including diabetes, asthma, COPD and Ischaemic Heart Disease
- Providing follow-up and continuity of care for patients
- Delivering health promotion, preventative care, and self-management support
- Supporting the practice in achieving QOF targets and enhanced services
- Contributing to service development and quality improvement initiatives
The post holder will also support the practices commitment to Year of Care and personalised care planning, particularly for patients with long-term conditions.
About us
We are a GMS partnership with two practice sites, serving a list of approx. 15,000 patients.
Glenpark Medical Practice and Teams Medical Practice are both well established, high-achieving practices and are part of Gateshead Inner West PCN and consistently maintain a high QOF achievement.
The practice comprises 6 GP Partners and 7 salaried GPs, supported by the Practice Managers/Assistant Practice Manager. We have an established nursing team, and a highly skilled and responsive reception and administrative team.
As a practice, we support the nursing team throughout their professional development as well as also being a training practice for Doctors in Training and medical students. The practice holds a strong belief in the importance of continuous professional development as well as personal wellbeing.
The practice also specialises in substance misuse, provides a minor surgery service and LARC service.
We work closely with our PCN team comprising Pharmacists, Pharmacy Technicians, Physiotherapists, Mental Health Nurse and Social Prescribing Link Workers.
We have close working relationships with our community colleagues and have an active Patient Participation Group.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A4568-26-0011
Job locations
Glenpark Medical Centre
Ravensworth Road
Gateshead
Tyne And Wear
NE11 9FJ
United Kingdom
Teams Medical Practice
Watson Street
GATESHEAD
Tyne And Wear
NE8 2PQ
United Kingdom
Job description
Job responsibilities
Main duties of the job
- Support the management of long-term conditions, including diabetes, asthma, COPD and ischaemic heart disease working closely with the nursing team
- Provide appropriate health promotion for patients with or at risk of a long- term conditions
- Manage & treat long-term conditions in line with the most current national & local guidelines
- Cervical smear taking
- Providing all immunisations, including:
- Routine childhood vaccinations
- Adult vaccinations
- Seasonal vaccinations (e.g. flu, COVID-19)
- Travel vaccinations and travel health advice
- Supporting the practice in achieving QOF targets and enhanced services
- Contribute to the provision of education & training for other staff & students
- Participate in research & audit where appropriate
- Maintaining accurate and contemporaneous records at all times
- Attend and participate in any meetings when required
- Any other delegated duties appropriate to the role
- Flexibility of working to ensure sufficient cover is provided for nurse holidays/sickness
- Maintain effective liaison with other agencies & staff concerned with patient care
Job description
Job responsibilities
Main duties of the job
- Support the management of long-term conditions, including diabetes, asthma, COPD and ischaemic heart disease working closely with the nursing team
- Provide appropriate health promotion for patients with or at risk of a long- term conditions
- Manage & treat long-term conditions in line with the most current national & local guidelines
- Cervical smear taking
- Providing all immunisations, including:
- Routine childhood vaccinations
- Adult vaccinations
- Seasonal vaccinations (e.g. flu, COVID-19)
- Travel vaccinations and travel health advice
- Supporting the practice in achieving QOF targets and enhanced services
- Contribute to the provision of education & training for other staff & students
- Participate in research & audit where appropriate
- Maintaining accurate and contemporaneous records at all times
- Attend and participate in any meetings when required
- Any other delegated duties appropriate to the role
- Flexibility of working to ensure sufficient cover is provided for nurse holidays/sickness
- Maintain effective liaison with other agencies & staff concerned with patient care
Person Specification
Qualifications
Essential
- Registered Nurse (NMC)
- Significant primary care or relevant experience
- Management and education of patients with chronic disease/long term conditions
- Evidence of ongoing CPD and revalidation
- Certified in immunisations and vaccinations
- Cervical smear taking
Desirable
- Experience of working with the EMIS clinic system
- Knowledge of QOF, NICE guidance and national screening programmes
- Leadership or management qualification
- Teaching or mentorship qualification
- Excellent interpersonal and teamworking skills
- Excellent time management skills/ability to prioritise and manage own time
Person Specification
Qualifications
Essential
- Registered Nurse (NMC)
- Significant primary care or relevant experience
- Management and education of patients with chronic disease/long term conditions
- Evidence of ongoing CPD and revalidation
- Certified in immunisations and vaccinations
- Cervical smear taking
Desirable
- Experience of working with the EMIS clinic system
- Knowledge of QOF, NICE guidance and national screening programmes
- Leadership or management qualification
- Teaching or mentorship qualification
- Excellent interpersonal and teamworking skills
- Excellent time management skills/ability to prioritise and manage own time
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Glenpark Medical Practice
Address
Glenpark Medical Centre
Ravensworth Road
Gateshead
Tyne And Wear
NE11 9FJ
United Kingdom
Employer's website
Employer details
Employer name
Glenpark Medical Practice
Address
Glenpark Medical Centre
Ravensworth Road
Gateshead
Tyne And Wear
NE11 9FJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330216
Job summary
Our fast-paced Single Point of Access Hub, Care Coordination, located at the Science Park is seeking a Call Operator to be the first point of contact for Hospitals, GP Practices, Healthcare Professionals, Patients and Relatives/Carers.
The team handles a wide variety of calls, ranging from straightforward referrals to complex palliative care calls for patients at the end of life - making a real difference every day.
In this role, you will:
Provide a professional, efficient, and confidential service.
Liaise with a range of clinical staff via phone, in person, and in writing.
Maintain accurate electronic records, ensuring high quality data standards.
Work flexibly as part of a supportive team focused on meeting patient and referrer needs.
We are looking for someone with excellent communication skills, a keen eye for detail, and experience with Windows and Microsoft Office-based Software.
This role operates within a 24/7 service, including weekends and bank holidays, in a fast-paced, dynamic environment. Shifts are rotational and include the following:
- Early Morning: 06.00 - 14.00
- Standard Day: 08.00 - 16.00
- Mid-Late Day: 12.00 - 20.00
- Late Day: 14.00 - 22.00
- Night: 21.45 - 05.45 /22.00 - 06.00 /22.15 - 06.15
If you thrive in a fast-paced, varied environment and want to make an immediate impact, this is the role for you!
There are 2 positions - 37.5 hours fixed term and 22.5 hours permanent
Main duties of the job
The post holder provides a comprehensive, effective, accurate and timely service to GP's, hospital staff and other healthcare professionals, patients and their representatives.
The post holder will have strong communication skills, the ability to multi-task and prioritise with particular attention to detail. The post holder will provide a high quality experience ensuring the correct information is provided in the most efficient and effective way.
The post holder will work to high standards of customer service and be sensitive to the needs of each individual, responding to a wide range of needs, to ensure service user satisfaction.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum pro rata for part time hours
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working
Reference number
225-DIV3JD-8223778
Job locations
Technology Centre, University of Wolverhampton Science Park
Glashier Drive
Wolverhampton
WV10 9RU
United Kingdom
Job description
Job responsibilities
To provide efficient and confidential support by delivering a comprehensive, high quality and accurate calls coordination service.
To act as first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude
Ensure that all enquiries and referrals are completed and recorded according to departmental procedures and within set quality standards.
To respond to incoming calls without delay
To receive, respond to and maintain evidence of all enquiries.
To liaise closely with management, clinical and non-clinical colleagues within Royal Wolverhampton NHS Trust and other health care organisations.
To assist Team leader/Manager in identifying and planning work activities with regard to patterns in call demand.
To liaise with the Team Leader to ensure that risks in the service are identified and appropriate managed.
To exercise judgement and initiative to ensure calls are managed in a manner that meets the needs of the service.
To communicate patient appointments and information in a timely and agreed manner.
To collate and circulate scheduled daily reports and any ad hoc reports as requested.
To be directly involved in any service developments eg on-going development of the referral centre, patient pathways and IT solutions.
To support new staff within the team as part of the induction process.
To undertake any other duties, as appropriate, to meet the needs of the service as directed by the Team Coordinator, Team Leaders and / or Service Support Manager.
Job description
Job responsibilities
To provide efficient and confidential support by delivering a comprehensive, high quality and accurate calls coordination service.
To act as first point of contact for people contacting the department, either by telephone or in person, presenting at all times a welcoming, friendly and helpful attitude
Ensure that all enquiries and referrals are completed and recorded according to departmental procedures and within set quality standards.
To respond to incoming calls without delay
To receive, respond to and maintain evidence of all enquiries.
To liaise closely with management, clinical and non-clinical colleagues within Royal Wolverhampton NHS Trust and other health care organisations.
To assist Team leader/Manager in identifying and planning work activities with regard to patterns in call demand.
To liaise with the Team Leader to ensure that risks in the service are identified and appropriate managed.
To exercise judgement and initiative to ensure calls are managed in a manner that meets the needs of the service.
To communicate patient appointments and information in a timely and agreed manner.
To collate and circulate scheduled daily reports and any ad hoc reports as requested.
To be directly involved in any service developments eg on-going development of the referral centre, patient pathways and IT solutions.
To support new staff within the team as part of the induction process.
To undertake any other duties, as appropriate, to meet the needs of the service as directed by the Team Coordinator, Team Leaders and / or Service Support Manager.
Person Specification
Qualifications and Experience
Essential
- 5 A-C GCSEs or equivalent and/or NVQ level 2.
- Demonstrable IT competence gained through experience.
- Administration or secretarial experience.
Desirable
- Experience with working in a NHS environment.
Skills and Other
Essential
- Flexible and adaptable approach to working.
- Ability to work effectively as part of a busy team.
- Ability to use own initiative.
- Ability to travel across a number of sites
Person Specification
Qualifications and Experience
Essential
- 5 A-C GCSEs or equivalent and/or NVQ level 2.
- Demonstrable IT competence gained through experience.
- Administration or secretarial experience.
Desirable
- Experience with working in a NHS environment.
Skills and Other
Essential
- Flexible and adaptable approach to working.
- Ability to work effectively as part of a busy team.
- Ability to use own initiative.
- Ability to travel across a number of sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Technology Centre, University of Wolverhampton Science Park
Glashier Drive
Wolverhampton
WV10 9RU
United Kingdom
Employer's website
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
Technology Centre, University of Wolverhampton Science Park
Glashier Drive
Wolverhampton
WV10 9RU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330215
Job summary
The Holbrook and Shotley practice are seeking a clinical coder to join their team on a full-time basis.
Main duties of the job
- Coding clinical documents accurately and within a 48 hour timescale
- Forwarding clinical documents to clinicians following the practice protocol
- Carrying out clinical document follow-up actions following the practice protocol
- Quality Outcomes Framework (QOF) - you will be responsible for allocated QOF clinical indicators to achieve targets for the practice
About us
The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8000 patients. Our practice team comprises of three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics, and reception team.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
29857-1
Job locations
The Street
Holbrook
Ipswich
Suffolk
IP9 2QS
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- A strong attention to detail, ability to work to a high standard and at a fast pace
- Ability to manage own workload
- A team player, flexible and able to cover annual leave or sickness
- Experience in clinical coding/QOF/SystmOne for this specialised role, although we would welcome applications from candidates who have experience of working in the NHS or primary care in another role or coding experience in a hospital
Person Specification
Experience
Essential
- A strong attention to detail, ability to work to a high standard and at a fast pace
- Ability to manage own workload
- A team player, flexible and able to cover annual leave or sickness
- Experience in clinical coding/QOF/SystmOne for this specialised role, although we would welcome applications from candidates who have experience of working in the NHS or primary care in another role or coding experience in a hospital
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
The Street
Holbrook
Ipswich
Suffolk
IP9 2QS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
The Street
Holbrook
Ipswich
Suffolk
IP9 2QS
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330214
Job summary
We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaining patient services within the Practice. Also, to manage the reception team in their day to day duties
The position would be working 30 hours a week to include working on a Friday.
The person we are looking for needs to be flexible, accurate, a problem solver, organised, proactive and supportive and be able to work autonomously or within a team and preferably have leadership experience. A good knowledge of TPP SystmOne would be advantageous.
This position would suit someone already working in a similar role or possibly an individual with solid experience in an administrative/receptionist role in Primary Care who wishes to take their first step towards Practice Management.
For more information on what the role involves, please see the Job description.
The closing date for applications is Thursday 24th September 2026
Main duties of the job
The purpose of the role is to:
Provide and coordinate an efficient and confidential administrative support service to the Practice Manager.
To Lead in supporting patients by helping people to manage their needs through answering queries and ensuring that people have good quality written or verbal information to help them make choices about their care.
The individual will need to be a highly motivated and strong team worker who is able to work with initiative and minimal supervision with the ability to produce work to a high standard within tight deadlines.
The role will entail leading on specific projects as well as overseeing our reception team in a supervisory and supportive way, working closely with the Practice Manager to achieve key objectives.
About us
The Village Surgery is based in Talbot Village. It looks after around 8kK patients, including a large student population.
We are a small, friendly, supportive team.
We are proud to be part of North Bournemouth Primary Care Network.
We have car parking on site.
Our clinical system is TPP SystmOne
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£14.20 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3782-VS-JL-2026
Job locations
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Job description
Job responsibilities
Overview of position
To Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.
Patient Duties
Ensuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.
In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services
Help people to manage their needs, answering their queries and supporting them to make appointments.
Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.
Management Duties
Compile and communicate reception staff rota.
Management and oversight of SystmConnect.
Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).
Responsible for the training and development of all reception staff.
Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.
Arrange/minute regular reception staff meetings
Point of contact for the GP Partners and Management team for all Reception issues.
Manage and resolve issues or problems within the reception team.
Effectively communicate any information or changes to the receptionist as required
Attend HODs meetings and communicate outcomes agreed at the meeting
Attend the PCN Reception Meetings, this is to share ideas across all 4 practices.
Ensure Reception have written protocols to assist them to carry out their duties
Be aware of all external services and ensuring that staff are signposting patients correctly
Responsible for validating and authorising reception staff overtime on TeamNet.
Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).
Additional Duties
- Undertake fire warden duties on a rota basis or when necessary.
- Undertake any other reasonable request from GPs Partners or Practice Manager.
- As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
Job description Job responsibilities Overview of positionTo Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.Patient DutiesEnsuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services Help people to manage their needs, answering their queries and supporting them to make appointments. Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.Management DutiesCompile and communicate reception staff rota.Management and oversight of SystmConnect.Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).Responsible for the training and development of all reception staff.Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.Arrange/minute regular reception staff meetingsPoint of contact for the GP Partners and Management team for all Reception issues.Manage and resolve issues or problems within the reception team.Effectively communicate any information or changes to the receptionist as requiredAttend HODs meetings and communicate outcomes agreed at the meetingAttend the PCN Reception Meetings, this is to share ideas across all 4 practices.Ensure Reception have written protocols to assist them to carry out their dutiesBe aware of all external services and ensuring that staff are signposting patients correctlyResponsible for validating and authorising reception staff overtime on TeamNet.Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).Additional Duties Undertake fire warden duties on a rota basis or when necessary. Undertake any other reasonable request from GPs Partners or Practice Manager. As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.Equality and Diversity:The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly.Contribution to the Implementation of Services:The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.
Person Specification
Personal Qualities
Essential
- Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines
- Flexible and approachable team worker
- Able to maintain confidentiality and build trust
- Professional, calm and efficient manner
- Able to solve problems
- Commitment to ongoing professional development
- Good communicator (verbal and written) at all levels within the business
Experience
Essential
- Experience of administration in an office environment and liaising with management.
- Experience in dealing with external organisations and members of the public in a polite and confidential manner
- Experience of supervising staff.
- Significant administrative experience including initiating and maintaining office systems
Desirable
- Experience of using NHS software.
- NHS or recent practice experience
Skills/Knowledge
Essential
- Ability to understand and learn new software and administrative procedures
- Intermediate knowledge of IT systems and software including Microsoft Office.
Person Specification Personal Qualities Essential Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines Flexible and approachable team worker Able to maintain confidentiality and build trust Professional, calm and efficient manner Able to solve problems Commitment to ongoing professional development Good communicator (verbal and written) at all levels within the business Experience Essential Experience of administration in an office environment and liaising with management. Experience in dealing with external organisations and members of the public in a polite and confidential manner Experience of supervising staff. Significant administrative experience including initiating and maintaining office systems Desirable Experience of using NHS software. NHS or recent practice experience Skills/Knowledge Essential Ability to understand and learn new software and administrative procedures Intermediate knowledge of IT systems and software including Microsoft Office.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Village Surgery
Address
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Employer's website
https://www.villagesurgery.com/ (Opens in a new tab)
Employer details
Employer name
Village Surgery
Address
Gillet Road
Talbot Village
Poole
Dorset
BH12 5BF
United Kingdom
Employer's website
https://www.villagesurgery.com/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330213
Job summary
At Royal Trinity Hospice, we are transforming how technology supports compassionate care. This role is central to empowering our staff and volunteers with the digital confidence and skills they need to deliver outstanding services. Youll join a forward-thinking team driving digital inclusion, innovation, and real organisational impact.
Main duties of the job
As the Digital Educator, you will:
- Lead, design, and deliver a structured digital skills programme aligned to organisational priorities
- Implement the Hospices Digital Skills Programme -DSP, ensuring an appropriate range of digital skills interventions covering clinical and non-clinical platforms and Microsoft applications are in place to support staff over the next 2 years
- Supporting staff and volunteers to build confidence in Microsoft 365 and other core digital tools
- Creating engaging learning content -workshops, guides, videos, bite-sized learning
- Identifying digital skills gaps and tailoring interventions to different teams and roles
- Acting as a digital champion, promoting best practice and adoption across the organisation
- Working closely with IT and business teams to embed digital tools into everyday workflows
- Monitoring and reporting on the adoption, engagement, and impact of digital initiatives
Lead the IT Induction programme, developing the IT induction content in line with current and new digital platforms and implementations.
Embed the programme, supporting staff (such as IPU) to access digital platforms they need to work and thrive in their role. Escalate issues as appropriate.
Lead the Tech Buddy programme, supporting the Head of Technology and Digital to develop this group with regular meetings, comms, training opportunities and acknowledgement.
About us
- We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
- Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
- A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
- A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
- Cycle to work scheme and interest-free season ticket loans available
- Free eyesight test for DSE users and a contribution towards the cost of glasses
- 25% store discount in Trinity shops
- Life assurance cover
- Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
- Regular ballots for donated free tickets and prizes
- Access to courses of free counselling
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£41,700 to £49,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0132-26-0026
Job locations
30 Clapham Common North Side
London
SW4 0RN
United Kingdom
Job description
Job responsibilities
Grow: Whats in it for You
At Royal Trinity Hospice, we focus on nurturing your professional journey
- Learning: Access tailored training and continuous development opportunities.
- Career Growth:Opportunity to shape and lead a key organisational initiative in digital transformation
- Personal Development:Freedom to innovate, test new approaches, and influence organisational culture
- Decision-Making Impact: Influence decision-making by utilising data analytical skills to make informed decisions on Digital skills-related activities.
Growth: Play a key role in shaping a Hospice's digital skill development, driving innovation and impact for patients.
Think: Who Were Looking For
- Passionate about helping others develop confidence with technology
- Enjoy simplifying complex digital tools into practical, accessible learning
- Value data-driven insights to improve engagement and learning outcomes
- Stay up to date with digital skills trends, workplace learning, and Microsoft 365 capabilities
- Excels at analysing data to inform decisions and improve the use of the digital infrastructure at the hospice, including modern tools.
- Has a collaborative mindset to build relationships across the organisation and can persuade and influence the development of digital awareness.
Show: How Youll Shine
Your success in this role will come from Integrity and Excellence:
- Collaboration: Working with clinical, retail, fundraising, and support teams to understand their needs
- Execution: Delivering high-quality, engaging learning experiences that drive behaviour change
- Adaptability: Tailoring approaches to different levels of digital confidence across the organisation
- Influence: Encouraging adoption and embedding a positive digital culture
Job description Job responsibilities Grow: Whats in it for YouAt Royal Trinity Hospice, we focus on nurturing your professional journey Learning: Access tailored training and continuous development opportunities. Career Growth:Opportunity to shape and lead a key organisational initiative in digital transformation Personal Development:Freedom to innovate, test new approaches, and influence organisational culture Decision-Making Impact: Influence decision-making by utilising data analytical skills to make informed decisions on Digital skills-related activities. Growth: Play a key role in shaping a Hospice's digital skill development, driving innovation and impact for patients.Think: Who Were Looking For Passionate about helping others develop confidence with technology Enjoy simplifying complex digital tools into practical, accessible learning Value data-driven insights to improve engagement and learning outcomes Stay up to date with digital skills trends, workplace learning, and Microsoft 365 capabilities Excels at analysing data to inform decisions and improve the use of the digital infrastructure at the hospice, including modern tools. Has a collaborative mindset to build relationships across the organisation and can persuade and influence the development of digital awareness. Show: How Youll ShineYour success in this role will come from Integrity and Excellence: Collaboration: Working with clinical, retail, fundraising, and support teams to understand their needs Execution: Delivering high-quality, engaging learning experiences that drive behaviour change Adaptability: Tailoring approaches to different levels of digital confidence across the organisation Influence: Encouraging adoption and embedding a positive digital culture
Person Specification
Qualifications
Essential
- Understanding of digital learning approaches e.g. blended learning, adult learning principles
- Good working knowledge of Microsoft 365 Teams, SharePoint, OneDrive, Outlook, Copilot desirable
- Awareness of digital inclusion and accessibility best practices
Experience
Essential
- Experience delivering training, facilitation, or learning programmes
- Experience supporting digital adoption or change initiatives
- Experience working in a multi-disciplinary organisation (healthcare or charity desirable
Person Specification Qualifications Essential Understanding of digital learning approaches e.g. blended learning, adult learning principles Good working knowledge of Microsoft 365 Teams, SharePoint, OneDrive, Outlook, Copilot desirable Awareness of digital inclusion and accessibility best practices Experience Essential Experience delivering training, facilitation, or learning programmes Experience supporting digital adoption or change initiatives Experience working in a multi-disciplinary organisation (healthcare or charity desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Trinity Hospice
Address
30 Clapham Common North Side
London
SW4 0RN
United Kingdom
Employer's website
https://www.royaltrinityhospice.london/ (Opens in a new tab)
Employer details
Employer name
Royal Trinity Hospice
Address
30 Clapham Common North Side
London
SW4 0RN
United Kingdom
Employer's website
https://www.royaltrinityhospice.london/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Renal Medical Secretary
University Hospitals of Derby and Burton NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2330212
Job summary
An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.
This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.
Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.
You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.
Main duties of the job
- You will act as the main point of contact for patients and medical staff
- All queries are answered with skill and sensitivity and in a courteous and professional manner
- Typing and dispatch of clinical correspondence within agreed timescales and quality standards
- Ensure urgent test results/correspondence is brought to the immediate attention of the team
- Providing secretarial support/cover for colleagues during absence
- Efficient management of the Consultants diary.
- Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline.
Closing date of applications: 16 September 2026
Interview date: 29 September 2026
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
320-MED-1971-A
Job locations
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Job description
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers
Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
Person Specification
Knowledge & Experience
Essential
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
Desirable
- Understanding of the Trust's Patient Access Policy and its contents
Communication
Essential
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
Skills
Essential
- Ability to work independently and as part of a team
- Able to prioritise work & plan and organise workload
Person Specification
Knowledge & Experience
Essential
- Demonstrate experience of working in a secretary role
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Experience of using IT systems
Desirable
- Understanding of the Trust's Patient Access Policy and its contents
Communication
Essential
- Good communication skills; written and verbal
- Able to deal with patients/public via different mediums
- Able to escalate any problems to senior manager
Skills
Essential
- Ability to work independently and as part of a team
- Able to prioritise work & plan and organise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
Address
Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website
https://www.uhdb.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrator
Kent and Medway Mental Health NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330211
Job summary
Exciting opportunity has arisen in the Early Intervention in Psychosis Service Administration Team (EIP)
Calling all organised and motivated individuals!
The Early Intervention in Psychosis Service has an exciting opportunity for a dynamic Administrator to join their friendly service which is office based at Eastern Coastal Area Offices.
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organised with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, work well as part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, deal with challenging situations and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
Main duties of the job
- Supporting the team to action work requests via the Early Intervention Team and At Risk Mental State Service (ARMS) generic inbox, including the processing of referrals on the patient administration system (RiO) Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the mailboxes.
- Ordering of stationery and other items as required via our SBS system (training provided).
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
380-EK476
Job locations
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Job description
Job responsibilities
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
What You'll Do:
- Be the friendly voice answering phones and responding to enquiries.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks.
- Support the Early Intervention Service and the At Risk Mental State Service with Administrative duties when capacity allows.
Please refer to the attached job description for the full details on the responsibilities and person specification
Job description
Job responsibilities
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside supporting the Team Manager and Team Lead as well as providing Administrative support to the team clinicians and Duty Team.
What You'll Do:
- Be the friendly voice answering phones and responding to enquiries.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks.
- Support the Early Intervention Service and the At Risk Mental State Service with Administrative duties when capacity allows.
Please refer to the attached job description for the full details on the responsibilities and person specification
Person Specification
Knowledge and Skills
Essential
- Occasional indirect exposure to distressing or emotional circumstances
- Strong IT skills; Microsoft Outlook, Microsoft Excel, Word
- Confident in answering the telephone and taking accurate telephone messages
- Excellent communication skills, both written and verbal
- Confident in booking and managing diaries
Experience
Essential
- Two year's experience of working in an Administrative/office
- Experience in taking meeting minutes independently
Desirable
- NHS experience
Person Specification
Knowledge and Skills
Essential
- Occasional indirect exposure to distressing or emotional circumstances
- Strong IT skills; Microsoft Outlook, Microsoft Excel, Word
- Confident in answering the telephone and taking accurate telephone messages
- Excellent communication skills, both written and verbal
- Confident in booking and managing diaries
Experience
Essential
- Two year's experience of working in an Administrative/office
- Experience in taking meeting minutes independently
Desirable
- NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
Employer details
Employer name
Kent and Medway Mental Health NHS Trust
Address
Eastern and Coastal Area Office
Littlebourne Road
Canterbury
CT1 1AZ
United Kingdom
Employer's website
https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Mental Health Practitioner
South West Yorkshire Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330210
Job summary
37.5 hours per week
Are you caring & compassionate & want to make a difference by delivering mental health care & treatment to people in their community? Are you a registered MH nurse? Or about to Qualify as a RM.
If this is you, then the Enhanced MH Team West in Barnsley wants you to come & join us.
We are multidisciplinary team that provides high quality face to face care utilising the FACT model (Flexible Assertive Community Treatment) this is central in to keeping people well and out of hospital.
The successful candidate would be the key person in the service users recovery journey working with other agencies and alongside family & carers keeping the person in the centre of all we do.
We offer flexible working hours between 08.30 - 19.00 Mon to Fri & 9-5 on weekends & BH. We are family friendly & all staff have agile working equipment. We are open 365 days a year & pride ourselves on excellent team working.
At the time of advertising, this role does meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. We look forward to receiving your application.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
Main duties of the job
The successful candidate will manage a caseload of around 25 people, they will be responsible for arranging care, liaison with other professionals and agencies, manage and review care plans and risk assessments ensuring these are done collaboratively in a recovery focused manner, keeping the person and their carers in the centre of all we do.
The team use the Flexible Assertive Community Treatment Model, and we have a daily shift coordinator on a rota system which will require the successful candidate to delegate and prioritise work, oversee and facilitate the daily morning meetings, managing the team diary and carry out any urgent visits.
The successful candidate will need to be an efficient organiser, managing their workload and be flexible to meet the needs of service. They will need to manage their own requirements for supervision in line with their professional registration.
For further details please contact the team manager on 01226644190.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9378-B2372
Job locations
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
JOB PURPOSE: The post holder will be responsible and accountable for the assessment, planning, implementation and evaluation of skilled interventions to address identified needs and risk for allocated clients on a defined caseload. Works within a multi-disciplinary team as a member of an Enhanced Pathway.
KEY RESULT AREAS:
- To work as a member of an integrated multi-disciplinary team providing comprehensive assessment of clients and their carers, planning, implementing and evaluating skilled interventions to address identified needs.
- To have knowledge of current issues and research relevant to the legislative framework and systems in which mental health care is delivered e.g. CPA, MHA (1983).
- To contribute to service development within the clinical governance structure and policies and procedures of the Trust. Adhering to NHS guidance outlined by the relevant statutory registration bodies.
Professional
- Assesses needs and identifies problems relevant to the care of people referred. Devises a plan of care in partnership with the person and carers. Implements the planned programme of care to ensure a high standard is achieved. Reviews the effectiveness of the care provided and where appropriate initiates any action.
- To be competent in all aspects of care and risk management as defined within the framework of the care programme approach.
- To work collaboratively with clients, carers and multiple other agencies to provide effective care to optimize and maintain clients mental health and overall functioning, ensuring needs are met.
- Management of enquiries and direct referrals of people in accordance with the Core C.M.H.T. Operational Policy and participates in the team duty rota. To participate in the team duty rota.
- Maintain professional registration and demonstrate commitment to statutory codes of practice and continued professional development requirements.
- To be responsible for the safe custody, transportation and administration of medicines including I.M. preparations.(if appropriate to qualification)
Education
- Provide peer supervision and support to other team members and to take personal responsibility and supervise junior staff in the maintenance of written and electronic client and Trust records including inputting data related to own work activity. To identify any areas of concern to a senior member of staff.
- To have an understanding of and participate in the clinical audit process.
- To have an awareness of evidence based practice relevant to the specialist area and participate in the education of individuals and target group.
- To participate in the Trusts values based appraisal system, understanding appropriate training and participating in personal development opportunities.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must all time act in accordance with the Trusts Values:
- We put the person first and in the centre
- We know that families and carers matter
- We are respectful, honest, open and transparent
- We improve and aim to be outstanding
- We are relevant today and ready for tomorrow
Safeguarding:
Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
Trust policies and commitments to be read in line with the relevant Trust Policy:
All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:
ensure they are aware of the Whistleblowing Policy and how they raise concerns;
maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;
understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy;
comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;
receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;
understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;
recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;
ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;
comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);
demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;
abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;
work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.
adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;
being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;
Identify and report risks, hazards, incidents, accidents and near misses promptly;
In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.
This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.
For full details of the role please see the supporting documents attached.
Job description
Job responsibilities
JOB SUMMARY
JOB PURPOSE: The post holder will be responsible and accountable for the assessment, planning, implementation and evaluation of skilled interventions to address identified needs and risk for allocated clients on a defined caseload. Works within a multi-disciplinary team as a member of an Enhanced Pathway.
KEY RESULT AREAS:
- To work as a member of an integrated multi-disciplinary team providing comprehensive assessment of clients and their carers, planning, implementing and evaluating skilled interventions to address identified needs.
- To have knowledge of current issues and research relevant to the legislative framework and systems in which mental health care is delivered e.g. CPA, MHA (1983).
- To contribute to service development within the clinical governance structure and policies and procedures of the Trust. Adhering to NHS guidance outlined by the relevant statutory registration bodies.
Professional
- Assesses needs and identifies problems relevant to the care of people referred. Devises a plan of care in partnership with the person and carers. Implements the planned programme of care to ensure a high standard is achieved. Reviews the effectiveness of the care provided and where appropriate initiates any action.
- To be competent in all aspects of care and risk management as defined within the framework of the care programme approach.
- To work collaboratively with clients, carers and multiple other agencies to provide effective care to optimize and maintain clients mental health and overall functioning, ensuring needs are met.
- Management of enquiries and direct referrals of people in accordance with the Core C.M.H.T. Operational Policy and participates in the team duty rota. To participate in the team duty rota.
- Maintain professional registration and demonstrate commitment to statutory codes of practice and continued professional development requirements.
- To be responsible for the safe custody, transportation and administration of medicines including I.M. preparations.(if appropriate to qualification)
Education
- Provide peer supervision and support to other team members and to take personal responsibility and supervise junior staff in the maintenance of written and electronic client and Trust records including inputting data related to own work activity. To identify any areas of concern to a senior member of staff.
- To have an understanding of and participate in the clinical audit process.
- To have an awareness of evidence based practice relevant to the specialist area and participate in the education of individuals and target group.
- To participate in the Trusts values based appraisal system, understanding appropriate training and participating in personal development opportunities.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must all time act in accordance with the Trusts Values:
- We put the person first and in the centre
- We know that families and carers matter
- We are respectful, honest, open and transparent
- We improve and aim to be outstanding
- We are relevant today and ready for tomorrow
Safeguarding:
Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
Trust policies and commitments to be read in line with the relevant Trust Policy:
All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:
ensure they are aware of the Whistleblowing Policy and how they raise concerns;
maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;
understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy;
comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;
receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;
understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;
recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;
ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;
comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);
demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;
abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;
work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.
adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;
being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;
Identify and report risks, hazards, incidents, accidents and near misses promptly;
In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.
This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.
For full details of the role please see the supporting documents attached.
Person Specification
Personal Attributes
Essential
- Ability to work on as part of MDT.
- Good communication skills. Ability to work on own initiative, with reference to policies and procedures.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
- A willingness to work flexibly to meet the needs of services users and the team including extended hours.
- Reliable and enthusiastic.
- Motivated and resourceful.
- Professional attitude.
Special Knowledge/Skills
Essential
- Working knowledge of recent government legislation e.g. Mental Health Act, Health & Safety, Care Programme Approach, Care Act & Safeguarding.
- Able to work incorporating principles of Clinical Governance.
- Knowledge of working collaboratively with people and their carers to ensure their involvement in the assessment and care planning process
- Shows awareness of cultural diversity and is able to incorporate this into care planning and the delivery of care.
- Knowledge and evidence of using IT systems.
- Good written and verbal communication skills.
- Knowledge of audit processes.
- Knowledge of carer services/ issues/ assessment.
Desirable
- Knowledge of audit processes.
- Knowledge of carers services / issues / assessment.
Experience
Essential
- Can demonstrate skills in assessing and managing people experiencing mental health problems.
- Can demonstrate skills in assessing and managing risk in a variety of settings.
- Proven ability in assessing the needs and strengths of people and their carers.
- Ability to deliver a range of therapeutic techniques which can be incorporated into one to one and / or group interventions.
- Working within an integrated multi-disciplinary environment and co-working with other teams within team meetings, case conferences and professional meetings.
Desirable
- Ability to support colleagues and supervise students/trainees.
- Experience of working holistically with adults with an emphasis on coexisting mental and physical health needs that impacts on wellbeing.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Qualifications
Essential
- Registered Mental Health Nurse / Social Worker / Occupational Therapist.
Desirable
- Experience of mentoring/supporting learners or ability to demonstrate the skills required for effective mentoring.
- Expected to work towards Practice Educator.
Training
Essential
- Assessment and care planning skills and risk assessment and risk management.
Desirable
- Relevant post basic qualification and training.
Person Specification
Personal Attributes
Essential
- Ability to work on as part of MDT.
- Good communication skills. Ability to work on own initiative, with reference to policies and procedures.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
- A willingness to work flexibly to meet the needs of services users and the team including extended hours.
- Reliable and enthusiastic.
- Motivated and resourceful.
- Professional attitude.
Special Knowledge/Skills
Essential
- Working knowledge of recent government legislation e.g. Mental Health Act, Health & Safety, Care Programme Approach, Care Act & Safeguarding.
- Able to work incorporating principles of Clinical Governance.
- Knowledge of working collaboratively with people and their carers to ensure their involvement in the assessment and care planning process
- Shows awareness of cultural diversity and is able to incorporate this into care planning and the delivery of care.
- Knowledge and evidence of using IT systems.
- Good written and verbal communication skills.
- Knowledge of audit processes.
- Knowledge of carer services/ issues/ assessment.
Desirable
- Knowledge of audit processes.
- Knowledge of carers services / issues / assessment.
Experience
Essential
- Can demonstrate skills in assessing and managing people experiencing mental health problems.
- Can demonstrate skills in assessing and managing risk in a variety of settings.
- Proven ability in assessing the needs and strengths of people and their carers.
- Ability to deliver a range of therapeutic techniques which can be incorporated into one to one and / or group interventions.
- Working within an integrated multi-disciplinary environment and co-working with other teams within team meetings, case conferences and professional meetings.
Desirable
- Ability to support colleagues and supervise students/trainees.
- Experience of working holistically with adults with an emphasis on coexisting mental and physical health needs that impacts on wellbeing.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Qualifications
Essential
- Registered Mental Health Nurse / Social Worker / Occupational Therapist.
Desirable
- Experience of mentoring/supporting learners or ability to demonstrate the skills required for effective mentoring.
- Expected to work towards Practice Educator.
Training
Essential
- Assessment and care planning skills and risk assessment and risk management.
Desirable
- Relevant post basic qualification and training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Complaints Officer
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330209
Job summary
Are you looking to try a new role and a new challenge?
Why not consider joining the Patient Experience Team as a Complaints Officer. We have a new position available in the Team for someone with experience in handling and processing formal complaints.
To work within our integrated Quality Department, supporting patients and their relatives to ensure complaints and enquiries are investigated and responded to within national and locally set timescales. To support senior members of staff and all wards and departments to enable timely and high quality investigations and provide responses on behalf of the Chief Executive Officer. In addition, provide day-to-day guidance to all staff involved in complaints and investigation handling within the Trust.
Please be advised there is a proposed interview date of 8 October 2026.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
The job role will include:
- Reviewing incidents and complaints received with appropriate escalation where required.
- Managing a caseload and following complaint process and escalation procedures
- Maintaining Datix electronic records for incidents, complaints and compliments
- Liaising with complainants
- Coordinating and/or leading on the review of complaints and incidents
- Drafting complaint responses
- Participating in complaints meetings
- Supporting with the completion of reports for both internal and external stakeholders
- Keeping up to date records
- Previous experience within a health care environment and a working knowledge of the NHS Complaints procedure is essential.
- General office tasks
- The successful applicant will have NHS Complaints experience and be proficient in Microsoft Word/ Outlook and be able to produce accurately typed documents, letters, reports and e-mail correspondence.
- Supporting the Complaints Coordinator and the wider team through effective case management
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Compressed hours
Reference number
218-AC-B5-8279005
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Review incoming complaint communications, prioritise and initiate a review with the appropriate designated staff within the Trust. The post holder will need comprehensive working knowledge of the NHS Complaints Procedure within an NHS complaints environment, and understanding of Information Governance, Freedom of Information and Data Protection policies within the NHS.
- Directly manage highly complex and sensitive complaints information and provide expert support and advice to ensure thorough complaint investigations against NHS/Trust standards to ensure timely responses and that the Trust meets the standards set by the NHS Complaints Procedure.
- The post holder will also co-ordinate complaints under further local resolution and have the skills to recognise when this has been exhausted and liaison needs to take place with the Parliamentary Health Service Ombudsman.
- Maintain case files for all ongoing complaints and ensure that all documentation has been collated in chronological order to demonstrate easily the requirements of the procedure have been adhered to.
- Contribute to the effective and efficient handling of cross agency complaints in line with the locally agreed protocols, taking the lead where appropriate.
- Draft complaint responses for approval by the Service Manager in readiness for the Chief Executive Officer to sign.
- Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis.
- Establish and maintain relationships with Lead Clinicians, Clinical Directors and all grades of staff and managers to ensure effective communication and a consistent approach to all issues relating to complaints management across the Trust.
- Once a complaint is resolved, ensure that all complaint outcomes/actions are entered on Datix and when appropriate liaise with Service Managers, Clinical Directors and Medical Directors with regard to completed action plans.
- Respond positively and promptly to complainant enquiries, which may include highly sensitive and contentious information. Issues often require immediate action; therefore this would include liaising with other staff within the Trust and also often includes external agencies, such as other medical providers.
- Liaise with Legal Services regarding any complaints that may give rise to litigation and work closely with the Patient Safety Manager for any complaints subject to a Clinical Adverse Event.
- Facilitate and attend complaint meetings on a frequent basis, taking detailed notes . The post holder must be able to diffuse difficult and complex situations, often involving challenging and bereaved relatives in a professional and empathetic manner at all times.
For further details of the job role please see attached job description.
Job description Job responsibilities Review incoming complaint communications, prioritise and initiate a review with the appropriate designated staff within the Trust. The post holder will need comprehensive working knowledge of the NHS Complaints Procedure within an NHS complaints environment, and understanding of Information Governance, Freedom of Information and Data Protection policies within the NHS. Directly manage highly complex and sensitive complaints information and provide expert support and advice to ensure thorough complaint investigations against NHS/Trust standards to ensure timely responses and that the Trust meets the standards set by the NHS Complaints Procedure. The post holder will also co-ordinate complaints under further local resolution and have the skills to recognise when this has been exhausted and liaison needs to take place with the Parliamentary Health Service Ombudsman. Maintain case files for all ongoing complaints and ensure that all documentation has been collated in chronological order to demonstrate easily the requirements of the procedure have been adhered to. Contribute to the effective and efficient handling of cross agency complaints in line with the locally agreed protocols, taking the lead where appropriate. Draft complaint responses for approval by the Service Manager in readiness for the Chief Executive Officer to sign. Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis. Establish and maintain relationships with Lead Clinicians, Clinical Directors and all grades of staff and managers to ensure effective communication and a consistent approach to all issues relating to complaints management across the Trust. Once a complaint is resolved, ensure that all complaint outcomes/actions are entered on Datix and when appropriate liaise with Service Managers, Clinical Directors and Medical Directors with regard to completed action plans. Respond positively and promptly to complainant enquiries, which may include highly sensitive and contentious information. Issues often require immediate action; therefore this would include liaising with other staff within the Trust and also often includes external agencies, such as other medical providers. Liaise with Legal Services regarding any complaints that may give rise to litigation and work closely with the Patient Safety Manager for any complaints subject to a Clinical Adverse Event. Facilitate and attend complaint meetings on a frequent basis, taking detailed notes . The post holder must be able to diffuse difficult and complex situations, often involving challenging and bereaved relatives in a professional and empathetic manner at all times. For further details of the job role please see attached job description.
Person Specification
Qualifications& Training
Essential
- oDegree or equivalent level of experience working within a Complaints or similar Department.
Desirable
- oPost graduate qualification or complaints handling training
Experience
Essential
- oInfluence departmental practice to support Trust policy and service development oHandle highly complex complaints, using own judgement when reviewing information which can sometimes be conflicting oLiaise with external bodies i.e. Parliamentary Health Service Ombudsman, CQC, CCG oContribute to the effective and efficient handling of cross agency complaints in accordance with locally agreed protocols
Desirable
- oCustomer service experience and basic knowledge of medical terminology. oAdministration work in an environment providing healthcare or customer care. oAwareness of current health service issues. oSelf-motivated and consistently looks to improve what they do, by using successful tried and tested ways of working and also on their own innovation
Knowledge
Essential
- oSignificant experience of compliance and adhering to national and local policies and procedures. oKnowledge of the NHS Complaints Procedure oExperience of working in a challenging environment, dealing with a wide range of sensitive and contentious issues and, within an organisation under public and political scrutiny oExperience of liaising with executive level and senior management staff oExperience of formulating letters and reports to a very high standard. oExcellent knowledge of Microsoft Office (Word, Excel, PowerPoint)
Desirable
- oKnowledge of NHS organisational structures and processes oAwareness of Information Governance, Freedom of Information & Data Protection Act oStrong presentation, training and coaching skills directed at all levels of staff
Skills
Essential
- oUnderstanding of patient confidentiality and ability to manage highly sensitive and contentious information, in accordance with national and Trust policy oExperience of building strong relationships with multi-disciplinary teams. oMake a connection between job role and the benefit to patients and the public oHigh level of planning and organisational skills oExcellent time management skills with the ability to re-prioritise due to working under pressure and demanding time scales of NHS Complaints Procedure oMonitor progress of investigations in accordance with national and local timescales oProvide and receive highly complex, sensitive and contentious information. oAbility to empathise when communicating delicate and often contentious information to complainants in a highly emotive situation. oAbility to facilitate complaint meetings if required. oExcellent influencing and conflict management skills, both verbally and face to face. oAbility to work on own initiative, problem solve and respond to sudden unexpected demands oStrong interpersonal skills and non-judgmental when required to support staff and managers involved in the Complaints Process oExcellent attention to detail and ability to analyse often highly complex information which is sufficient to give advice and support, requiring periods of intense concentration.
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications& Training Essential oDegree or equivalent level of experience working within a Complaints or similar Department. Desirable oPost graduate qualification or complaints handling training Experience Essential oInfluence departmental practice to support Trust policy and service development oHandle highly complex complaints, using own judgement when reviewing information which can sometimes be conflicting oLiaise with external bodies i.e. Parliamentary Health Service Ombudsman, CQC, CCG oContribute to the effective and efficient handling of cross agency complaints in accordance with locally agreed protocols Desirable oCustomer service experience and basic knowledge of medical terminology. oAdministration work in an environment providing healthcare or customer care. oAwareness of current health service issues. oSelf-motivated and consistently looks to improve what they do, by using successful tried and tested ways of working and also on their own innovation Knowledge Essential oSignificant experience of compliance and adhering to national and local policies and procedures. oKnowledge of the NHS Complaints Procedure oExperience of working in a challenging environment, dealing with a wide range of sensitive and contentious issues and, within an organisation under public and political scrutiny oExperience of liaising with executive level and senior management staff oExperience of formulating letters and reports to a very high standard. oExcellent knowledge of Microsoft Office (Word, Excel, PowerPoint) Desirable oKnowledge of NHS organisational structures and processes oAwareness of Information Governance, Freedom of Information & Data Protection Act oStrong presentation, training and coaching skills directed at all levels of staff Skills Essential oUnderstanding of patient confidentiality and ability to manage highly sensitive and contentious information, in accordance with national and Trust policy oExperience of building strong relationships with multi-disciplinary teams. oMake a connection between job role and the benefit to patients and the public oHigh level of planning and organisational skills oExcellent time management skills with the ability to re-prioritise due to working under pressure and demanding time scales of NHS Complaints Procedure oMonitor progress of investigations in accordance with national and local timescales oProvide and receive highly complex, sensitive and contentious information. oAbility to empathise when communicating delicate and often contentious information to complainants in a highly emotive situation. oAbility to facilitate complaint meetings if required. oExcellent influencing and conflict management skills, both verbally and face to face. oAbility to work on own initiative, problem solve and respond to sudden unexpected demands oStrong interpersonal skills and non-judgmental when required to support staff and managers involved in the Complaints Process oExcellent attention to detail and ability to analyse often highly complex information which is sufficient to give advice and support, requiring periods of intense concentration. Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Management Accountant
South West Yorkshire Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330208
Job summary
We are delighted to be recruiting for a Band 5 Management Accountant to join our friendly, close-knit and supportive team.
We are more than just numbers. Our role in Finance is to empower clinical and operational colleagues with the tools, insights and confidence they need to deliver outstanding patient care. We are collaborative, people-focused and passionate about making finance accessible across every part of the organisation.
The successful applicant will be AAT qualified (or hold an equivalent qualification) and will have experience of management accounting. You will be confident working independently and building effective relationships with budget holders, ensuring that an accurate financial position is reported while supporting managers to develop and deliver their services.
We support flexible working in line with the Trust's Flexible Working Policy and offer a fully funded study package for colleagues wishing to continue their professional qualifications and development.
We believe that a diverse workforce is essential to delivering excellent services and are committed to providing an inclusive, welcoming and supportive workplace for people from all backgrounds.
This is an excellent opportunity for an ambitious finance professional looking to develop their NHS finance career within a supportive team environment, with access to mentoring, professional development and career progression opportunities.
Main duties of the job
The Management Accountant is responsible for:
Provide high level financial expertise and advice to managers;
Support mangers with the development and delivery of their Annual Plan;
Co-ordinate, evaluate and review the production of the monthly Management Reports;
Produce detailed workings for budget setting including the evaluation, analysis and reconciliation to the Care Groups financial plan;
Provide financial advice to aid the production of Business Cases.
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9378-QA01513
Job locations
Fieldhead Hospital
Ouchthorpe Lane
Wakefield
WF1 3SP
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
1.0 Job Summary
The Management Accountant is responsible for supporting the Senior Management Accountant and BDU finance manager in delivering high quality and timely financial management services to all budget holders within a Business Delivery Unit (BDU)/ Corporate Services.
1.1 Providing support to the Senior/Finance Manager and budget managers in the development and delivery of the BDU/ Directorate Annual Plan
1.2 Production of the monthly BDU/Directorate management reports including financial forecasts
1.3 Intelligence gathering and investigation of service issues to advise on financial risk and options for decision making with direction from senior finance staff
1.4 Provide costing and financial analysis for service development and business cases with direction from senior finance staff
1.4 Supervision of junior BDU/ support services management accounts staff
1.5 Leadership role within the finance team; able to contribute to a multi-disciplinary team using matrix working to deliver the BDU/ directorate objectives.
2. Key Relationships
BDU Finance Manager / Senior Management Accountant
Budget holders within the BDU / Support Services including managers and clinicians
Management Accounts team
Senior staff in finance including access to specialist expertise
Internal and external relationships with key stakeholders and partners in order to represent the BDU or finance department in meetings or project work
3. Key Results Areas:
Financial Governance
To provide advice and training to budget managers to ensure there is good understanding and compliance with Standing Financial Instructions, Standing Orders Financial Procedures and accounting policies
To provide analysis and information to senior finance staff for completion of information and returns for external bodies including Freedom of Information requests
To provide accurate financial information to the required timetables and detailed analysis to support the completion of statutory accounts under the direction of senior finance staff
Financial Strategy and Planning
To support the Senior/Finance Managers in the development and maintenance of the BDU/Support Services medium term financial plan through calculation of budgets and undertaking financial analysis as directed
Provide financial support and advice to support BDU/Support Services business planning for a portfolio of budgets holders
Plan and deliver detailed costing and analysis work to support BDU capital and revenue developments including business cases and delivery of Cost Improvement Plans under the direction of senior finance staff
Financial Reporting and Management Accounting
Produce the detailed workings for budget setting
Produce the monthly management reports for the BDU/Support Services including financial forecasting
Undertake analysis and investigation of service issues arising from monthly reporting for portfolio of budget holders, including consideration of financial risk.
Support the Senior finance managers in the production and analysis of service line reporting.
Provide professional financial support and advice for financial reporting to BDU/Support Services budget holders and other managers with the support of senior finance staff.
Produce written financial analysis to support the decision making process within the BDU/Support Services directorate under supervision of senior finance staff
The post holder will be expected to assess current work practices and procedures in relation to their own span of work and implement improvements where possible and contribute to development of efficient work processes which optimise the use of technology.
Other duties
Provide financial and costing analysis to the central finance team to support the delivery of mandatory returns or to internal facilitate benchmarking.
Provide training to other finance and BDU/Support Services staff as appropriate
Key member of the BDU/directorate support services team to be able to contribute to BDU/directorate projects and matrix management.
Supervision of junior BDU finance staff.
Work as an integral member of the finance team to ensure the Trust delivers on its statutory financial duties.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
Safeguarding:
Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
Trust policies and commitments to be read in line with the relevant Trust Policy:
All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:
ensure they are aware of the Whistleblowing Policy and how they raise concerns;
maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;
understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy;
comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;
receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;
understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;
recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;
ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;
comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);
demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;
abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;
work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.
adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;
being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;
Identify and report risks, hazards, incidents, accidents and near misses promptly;
In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.
This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.
For full details of the role please see the supporting documents attached.
Job description
Job responsibilities
JOB SUMMARY
1.0 Job Summary
The Management Accountant is responsible for supporting the Senior Management Accountant and BDU finance manager in delivering high quality and timely financial management services to all budget holders within a Business Delivery Unit (BDU)/ Corporate Services.
1.1 Providing support to the Senior/Finance Manager and budget managers in the development and delivery of the BDU/ Directorate Annual Plan
1.2 Production of the monthly BDU/Directorate management reports including financial forecasts
1.3 Intelligence gathering and investigation of service issues to advise on financial risk and options for decision making with direction from senior finance staff
1.4 Provide costing and financial analysis for service development and business cases with direction from senior finance staff
1.4 Supervision of junior BDU/ support services management accounts staff
1.5 Leadership role within the finance team; able to contribute to a multi-disciplinary team using matrix working to deliver the BDU/ directorate objectives.
2. Key Relationships
BDU Finance Manager / Senior Management Accountant
Budget holders within the BDU / Support Services including managers and clinicians
Management Accounts team
Senior staff in finance including access to specialist expertise
Internal and external relationships with key stakeholders and partners in order to represent the BDU or finance department in meetings or project work
3. Key Results Areas:
Financial Governance
To provide advice and training to budget managers to ensure there is good understanding and compliance with Standing Financial Instructions, Standing Orders Financial Procedures and accounting policies
To provide analysis and information to senior finance staff for completion of information and returns for external bodies including Freedom of Information requests
To provide accurate financial information to the required timetables and detailed analysis to support the completion of statutory accounts under the direction of senior finance staff
Financial Strategy and Planning
To support the Senior/Finance Managers in the development and maintenance of the BDU/Support Services medium term financial plan through calculation of budgets and undertaking financial analysis as directed
Provide financial support and advice to support BDU/Support Services business planning for a portfolio of budgets holders
Plan and deliver detailed costing and analysis work to support BDU capital and revenue developments including business cases and delivery of Cost Improvement Plans under the direction of senior finance staff
Financial Reporting and Management Accounting
Produce the detailed workings for budget setting
Produce the monthly management reports for the BDU/Support Services including financial forecasting
Undertake analysis and investigation of service issues arising from monthly reporting for portfolio of budget holders, including consideration of financial risk.
Support the Senior finance managers in the production and analysis of service line reporting.
Provide professional financial support and advice for financial reporting to BDU/Support Services budget holders and other managers with the support of senior finance staff.
Produce written financial analysis to support the decision making process within the BDU/Support Services directorate under supervision of senior finance staff
The post holder will be expected to assess current work practices and procedures in relation to their own span of work and implement improvements where possible and contribute to development of efficient work processes which optimise the use of technology.
Other duties
Provide financial and costing analysis to the central finance team to support the delivery of mandatory returns or to internal facilitate benchmarking.
Provide training to other finance and BDU/Support Services staff as appropriate
Key member of the BDU/directorate support services team to be able to contribute to BDU/directorate projects and matrix management.
Supervision of junior BDU finance staff.
Work as an integral member of the finance team to ensure the Trust delivers on its statutory financial duties.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
Safeguarding:
Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
Trust policies and commitments to be read in line with the relevant Trust Policy:
All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to:
ensure they are aware of the Whistleblowing Policy and how they raise concerns;
maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct;
understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy;
comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually;
receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed;
understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy;
recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public. Contribute to a working environment which promotes and responds positively to difference and diversity;
ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training;
comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision);
demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement;
abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached;
work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.
adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds;
being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact;
Identify and report risks, hazards, incidents, accidents and near misses promptly;
In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.
This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments.
For full details of the role please see the supporting documents attached.
Person Specification
Experience
Essential
- Track record of day to day management of wide portfolio of budgets including :
- Co-ordinating and undertaking detailed workings on budget setting;
- Co-ordinating and producing monthly management reports;
- Analysis and investigation of more complex variances;
- Calculate year end forecasts on pay and non pay budgets;
- Intelligence gathering to support senior staff in analysis and decision making;
- Ability to problem solve analyse issues and develop options for a solution;
- Undertake project or business case costing with some supervision;
- Provide support to budget managers and non finance staff.
- Track record of supervision of staff.
- Delegation of work within small team and management of delivery to deadlines.
- Provide technical support to project work internal and external to finance.
Desirable
- NHS Experience.
- Foundation Trust experience.
- Using Agresso system.
- Experience of presentation to finance and no-finance audience.
- Experience of service line reporting.
Special Knowledge/Skills
Essential
- Good understanding of operation of financial ledger.
- Good understanding of budget setting processes.
- Able to produce clear working papers which can be understood by finance managers and budget holders.
- Undertake complex or technical analysis to support reporting or specific project work.
- Good understanding of financial processes and able to design and implement improvements.
- Understanding of external reporting and accounting policies in relation to production of Annual Accounts.
- Able to develop good working relationships with budget holders and their teams co ordinate the provision of reliable , relevant accurate and timely information.
Desirable
- Evidence of advanced excel skills.
- Customer service training.
- Understanding of Foundation Trust regime.
Qualifications
Essential
- AAT equivalent experience.
- Substantial experience in management accounts.
Desirable
- AAT qualification.
- Evidence of personal development.
- Studying for accountancy CCAB qualification.
Personal Attributes
Essential
- Effective time management.
- Can undertake a Leadership role in the team.
- Good team worker.
- Able to co ordinate effort.
- Able to work flexibly to meet changes in priorities.
- Can deliver to deadlines.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Ability to travel around the wider Trust.
Desirable
- Car owner / driver.
Person Specification
Experience
Essential
- Track record of day to day management of wide portfolio of budgets including :
- Co-ordinating and undertaking detailed workings on budget setting;
- Co-ordinating and producing monthly management reports;
- Analysis and investigation of more complex variances;
- Calculate year end forecasts on pay and non pay budgets;
- Intelligence gathering to support senior staff in analysis and decision making;
- Ability to problem solve analyse issues and develop options for a solution;
- Undertake project or business case costing with some supervision;
- Provide support to budget managers and non finance staff.
- Track record of supervision of staff.
- Delegation of work within small team and management of delivery to deadlines.
- Provide technical support to project work internal and external to finance.
Desirable
- NHS Experience.
- Foundation Trust experience.
- Using Agresso system.
- Experience of presentation to finance and no-finance audience.
- Experience of service line reporting.
Special Knowledge/Skills
Essential
- Good understanding of operation of financial ledger.
- Good understanding of budget setting processes.
- Able to produce clear working papers which can be understood by finance managers and budget holders.
- Undertake complex or technical analysis to support reporting or specific project work.
- Good understanding of financial processes and able to design and implement improvements.
- Understanding of external reporting and accounting policies in relation to production of Annual Accounts.
- Able to develop good working relationships with budget holders and their teams co ordinate the provision of reliable , relevant accurate and timely information.
Desirable
- Evidence of advanced excel skills.
- Customer service training.
- Understanding of Foundation Trust regime.
Qualifications
Essential
- AAT equivalent experience.
- Substantial experience in management accounts.
Desirable
- AAT qualification.
- Evidence of personal development.
- Studying for accountancy CCAB qualification.
Personal Attributes
Essential
- Effective time management.
- Can undertake a Leadership role in the team.
- Good team worker.
- Able to co ordinate effort.
- Able to work flexibly to meet changes in priorities.
- Can deliver to deadlines.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Ability to travel around the wider Trust.
Desirable
- Car owner / driver.
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Fieldhead Hospital
Ouchthorpe Lane
Wakefield
WF1 3SP
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Fieldhead Hospital
Ouchthorpe Lane
Wakefield
WF1 3SP
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Digital Team Assistant
Leicestershire Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330207
Job summary
This is an exciting opportunity to join the Digital Innovation & Transformation Team as a Digital Team Assistant, providing essential administrative, coordination and operational support to programmes that are transforming health and care services for over one million people across Leicester, Leicestershire and Rutland.
Working at the heart of a dynamic and innovative team, you will play a key role in ensuring the smooth delivery of a wide range of digital transformation initiatives that improve services for patients, clinicians and partner organisations.
This varied and fast-paced role offers the chance to work with colleagues and stakeholders across multiple health and care organisations, supporting effective communication, collaboration and programme delivery.
This role offers an excellent opportunity to work with colleagues from a wide range of organisations across Leicester, Leicestershire and Rutland, building strong professional relationships and gaining exposure to different areas of health and social care.
You'll develop a broad understanding of digital health and social care, supporting initiatives that improve outcomes for patients, service users and staff across the local system.
Please note that this role will involve some hybrid work - spending some time at our headquarters at County Hall, Glenfield as well as working from home.
Main duties of the job
The role would suit someone who is highly organised, proactive and detail-oriented, with excellent communication and administrative skills.You will be comfortable managing competing priorities, coordinating activities across multiple workstreams, handling confidential information with discretion, and using your initiative to support the continuous improvement of team processes and ways of working.
What you'll be doing:
Coordinating meetings, workshops and events, including diary management and travel arrangements.
Preparing agendas, taking accurate minutes and tracking actions to support programme delivery.
Maintaining databases, spreadsheets and records, and supporting reporting activities.
Acting as a key point of contact for enquiries from internal and external stakeholders.
Supporting effective communication and information sharing across the Digital Innovation & Transformation Team.
Providing high-quality administrative and coordination support within a busy and evolving digital transformation environment.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About us
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time
Reference number
006764
Job locations
County Hall
Penn Lloyd Building, Glenfield
Leicester
Leicestershire
LE3 8TB
United Kingdom
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
Job description
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
Person Specification
Qualifications
Essential
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Experience
Essential
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Person Specification
Qualifications
Essential
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Experience
Essential
- Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
County Hall
Penn Lloyd Building, Glenfield
Leicester
Leicestershire
LE3 8TB
United Kingdom
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
County Hall
Penn Lloyd Building, Glenfield
Leicester
Leicestershire
LE3 8TB
United Kingdom
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Site Support Officer
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330206
Job summary
This is a pivotal role within the Operations team to provide a confidential and comprehensive patient centred service regarding patient flow. To support delivery of the Key Performance targets.
The post holder works with all adult inpatient services to support identification and placement of and patients appropriately and timely, working to agreed protocols and procedures.
The post holder will be expected to work with the minimum of supervision and co-ordinate his/her activities with the members of the Team in order that an efficient service is provided.
The post holder will be expected to spend periods of time working under his/her own initiative. The post holder will carry out the duties in such a way as to make a direct and positive contribution to the organisation of the work and to assist the Team to maximise the most effective bed management service. It is essential that the post holder exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.
Please note that this vacancy is not eligible for sponsorship.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
- Focus on patient flow through the emergency pathway
- Sufficiently skilled in understanding the Emergency Department (ED) Clinical Quality Indicators including the criteria for 4 hour, 12 hour targets set nationally and support the specialist teams in ensuring flow is provided to achieve this
- To support the allocation of beds in a proactive manner, considering patient safety at all times
- Collate and record data daily relating to patient flow and performance in order to ensure the Trusts position is recorded both internally and externally as required
- Interpret and convey information accurately and concisely and respond to changing priorities and conflicting demands in an effective manner and develop systems to improve effectiveness of the post
- Ensure the nurse in charge, manager of the day and Clinical Site Manager is aware of the changing pressures within ED/MAU/SAU/MINORS and medical/specialised review requirements
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
218-AC-B4-8276207
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Responsibility for escalating delays to a patients journey across the organisation, to the relevant group
- Actively assist in the organisation of urgent admissions and liaise with everyone involved in a professional and sensitive manner
- Assist with the physical movement of patients around the organisation, if required, to support the delivery of good patient care and experience alongside delivery of the national standards of performance
- National standards of performance
- Coordinate the workload of the Transfer Team to ensure flow and delivery of National Targets
- To be responsible to ensure that the current Real Time information of bed status is crucial at all times of the day to ensure patient experience is not compromised
- Responsible for ensuring that a comprehensive updated AM/PM handover is communicated to the night team of the sites capacity as well as any issues giving detailed information, with accurate future flow across the site
- Provision of an effective internal and external communication system with agencies including PTS, IDT and private ambulance service
- The role of Medical Bed Capacity Manager for all specialities is taken daily from 15:00 19:30 and across all weekends and Bank Holidays
For further details of the role please see the attached job description.
Job description Job responsibilities Responsibility for escalating delays to a patients journey across the organisation, to the relevant group Actively assist in the organisation of urgent admissions and liaise with everyone involved in a professional and sensitive manner Assist with the physical movement of patients around the organisation, if required, to support the delivery of good patient care and experience alongside delivery of the national standards of performance National standards of performance Coordinate the workload of the Transfer Team to ensure flow and delivery of National Targets To be responsible to ensure that the current Real Time information of bed status is crucial at all times of the day to ensure patient experience is not compromised Responsible for ensuring that a comprehensive updated AM/PM handover is communicated to the night team of the sites capacity as well as any issues giving detailed information, with accurate future flow across the site Provision of an effective internal and external communication system with agencies including PTS, IDT and private ambulance service The role of Medical Bed Capacity Manager for all specialities is taken daily from 15:00 19:30 and across all weekends and Bank Holidays For further details of the role please see the attached job description.
Person Specification
Qualifications
Essential
- o Good general educational standards including GCSE or equivalent English and Mathematics o NVQ level 3 in administration or equivalent
Experience
Essential
- o Significant experience working in an acute trust. o An understanding of flow and capacity across a healthcare organisation o Experience in communicating with multi-disciplinary teams o Proven experience of working unsupervised. o Experience of data inputting, data analysis and retrieval o Proven ability to manage individual projects across organisational boundaries using tact and initiative when communicating with key stakeholders. o Experience of following policies and procedures. o Experience of managing patient flows. o Knowledge of access waiting times
Desirable
- o Decision making and resolving complex work related issues.
Knowledge
Essential
- o Insight and knowledge into patient flow for emergency, elective and surgical patients. o Good organiser with persuasion and influencing skills coupled with an awareness of organisational politics. o Strong negotiation/influencing skills with staff at all levels. o Ability to work and make decisions and escalate as required. o Competent levels of computer literacy are required. o Excellent oral and written English skills o A good working knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint). o Excellent Communication skills and ability to liaise on multiple levels and multiple platforms. o Ability to work accurately under pressure without supervision and direction. o Ability to organise and prioritise work to meet deadlines. o Ability to work autonomously. o Working knowledge of current IT systems. o Understanding of the Trust's policy on "Delivering Same Sex Accommodation". o Understanding of Trust Infection Control policy.
Desirable
- o An understanding of external IT systems such as EMS and CAD. o Knowledge of information governance.
Skills
Essential
- o Working knowledge of MS Office packages: Outlook, Word, Excel, PowerPoint. o Maintain a high level of accuracy and able to track information. o Frequent periods of concentration o Able to demonstrate good persuasion and influencing skills o Able to recognise and resolve complex issues referring where appropriate o Ability to work in a busy environment and under pressure. o Excellent level of verbal and written communication and influencing skills. o Able to use judgement and initiative to provide information and support and present to others in a coherent and logical way. o Ability to anticipate the requirements of the Clinical Site Practitioner Team
Commitment to Trust Values and Behaviours
Essential
- o Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) o Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualifications Essential o Good general educational standards including GCSE or equivalent English and Mathematics o NVQ level 3 in administration or equivalent Experience Essential o Significant experience working in an acute trust. o An understanding of flow and capacity across a healthcare organisation o Experience in communicating with multi-disciplinary teams o Proven experience of working unsupervised. o Experience of data inputting, data analysis and retrieval o Proven ability to manage individual projects across organisational boundaries using tact and initiative when communicating with key stakeholders. o Experience of following policies and procedures. o Experience of managing patient flows. o Knowledge of access waiting times Desirable o Decision making and resolving complex work related issues. Knowledge Essential o Insight and knowledge into patient flow for emergency, elective and surgical patients. o Good organiser with persuasion and influencing skills coupled with an awareness of organisational politics. o Strong negotiation/influencing skills with staff at all levels. o Ability to work and make decisions and escalate as required. o Competent levels of computer literacy are required. o Excellent oral and written English skills o A good working knowledge of Microsoft Office (including Outlook, Word, Excel and PowerPoint). o Excellent Communication skills and ability to liaise on multiple levels and multiple platforms. o Ability to work accurately under pressure without supervision and direction. o Ability to organise and prioritise work to meet deadlines. o Ability to work autonomously. o Working knowledge of current IT systems. o Understanding of the Trust's policy on "Delivering Same Sex Accommodation". o Understanding of Trust Infection Control policy. Desirable o An understanding of external IT systems such as EMS and CAD. o Knowledge of information governance. Skills Essential o Working knowledge of MS Office packages: Outlook, Word, Excel, PowerPoint. o Maintain a high level of accuracy and able to track information. o Frequent periods of concentration o Able to demonstrate good persuasion and influencing skills o Able to recognise and resolve complex issues referring where appropriate o Ability to work in a busy environment and under pressure. o Excellent level of verbal and written communication and influencing skills. o Able to use judgement and initiative to provide information and support and present to others in a coherent and logical way. o Ability to anticipate the requirements of the Clinical Site Practitioner Team Commitment to Trust Values and Behaviours Essential o Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) o Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Facilities Support Worker
South West Yorkshire Partnership NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330205
Job summary
We are looking to recruit hard working, enthusiastic individuals to join our Facilities Operational Team based at Kendray Hospital.
High standards of cleanliness and hygiene in healthcare environments is of paramount importance, therefore we are looking to appoint staff who are ambitious, motivated and take pride in the work they do.
The successful candidate will be trained over a 12 month period in the following areas catering, cleaning and portering. After which time there will be the opportunity to remain as a Facilities Operative or a possible move into one of the services. This is subject to successful completion of all training requirements as detailed on the job description/person specification.
The post requires flexibility to meet the needs of the service and will involve weekend and bank holiday working.
Posts available:
6 x 30 hours per week
At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.
We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.
Shifts times will vary (as per above) but a working week normally consists of 5 x 6 hour shifts.
Main duties of the job
Working in the Housekeeping and Domestic service the successful candidate will provide the cleaning and good housekeeping of the hospital environment and equipment.
Working in the Catering Department the successful candidate will undertake catering duties, including the preparation, production, delivery, presentation and removal of food.
Working in the Transport and Portering Team the successful candidate will be responsible for replacing medical gas cylinders, removal of waste, distribution of stores and linen, office and furniture moves and distributing/ collecting mail.
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.
About us
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.
Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.
We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9378-QA01514
Job locations
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Job description
Job responsibilities
JOB SUMMARY
To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed.
Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semi skilled work.
KEY RESULT AREAS:
1. Portering
General Duties
To ensure that the daily collection and delivery of mail is carried out as scheduled.
To sort mail and ensure mail is transported to its destination in the shortest possible time.
To collect items from Pharmacy and deliver to Trust premises as required.
To collect and deliver specimens to and from Trust premises and Pathology as required.
To obtain proof of receipt when required from service users following delivery.
To deliver, remove or transfer equipment from/to/between Trust premises.
To deliver stores to all villas and ward areas.
To deliver food to villas and ward areas.
2. Security Duties
To secure buildings and property as required.
Ensure security of keys is maintained in the porters lodge.
Undertake regular security checks of premises during silent hours.
Reset burglar alarms and advise the Portering / Transport Manager.
To liaise with the security department as and when required.
To monitor CCTV equipment and act appropriately when required.
3. Linen / Refuse Collections and Deliveries
To collect dirty linen / rubbish from wards, departments and community premises.
Dispose of cytotoxic waste adhering to DoE guidelines ensuring collection.
4. Maintenance
To assist in the maintenance of Trust properties and services.
To carry out planned maintenance work:
o Fire alarm panels monitor and reset
o Temperature checks legionella
o Door closers
o Maintenance checks of Trust vehicles and completion of paperwork (oil, water, tyres, lights etc).
o Washing of Trust vehicles.
o Clearing of road gullies and gutters.
o Cleanliness of Trust grounds, removal of rubbish, sweeping etc.
o Monitor and record fridge / freezer temperatures.
To carry out repairs / new work as the job indicates:
o Install notice boards, shelving, pictures, paper towel dispensers, soap dispensers etc.
o Board up windows.
o Basic plumbing tasks replace kip wastes, ball valves, plug tops.
o Unblock sinks, toilets, showers etc/
o Clean light fittings and re-lamp.
o Check external lighting and replace where necessary.
o To reset the gas boiler when required.
To ensure all pavements, roads and patient areas are safe as reasonably practicable during inclement weather i.e. gritting.
To advise the Portering / Transport Manager of any defects so that repairs can be carried out by following the correct procedures.
To assist in general gardening duties are required.
Carry out any other reasonable tasks as instructed by the Portering / Transport Manager.
5. Miscellaneous
To report accidents / incidents immediately and in accordance with Trust policy.
To be courteous and polite at all times to service users and provide a friendly efficient service.
To work closely with Ward Managers and work alongside patients and have an understanding of their needs whilst carryout out their duties.
Establish good working relationships with all points of contact with facilities users, ensuring they are kept informed about the progress of work as required.
Driving hospital vehicles and plant vehicles as required not HGV.
To operate such vehicles in a reasonable manner, complying with all current road traffic regulations.
To take reasonable precautions when handling Trust property.
The post holder may be required to carry out duties which are of lesser still nature than the post for which he / she is employed.
The post holder will be expected to work at any properties throughout the Trust as instructed by the Portering / Transport Manager.
The post holder will on occasions be required to work overtime / change working hours if the need of service dictates.
All Trust employees are expected to maintain existing skills and develop / receive training in new skills as required to carry out work at the Trust.
To ensure the appropriate use of safety and protective clothing and equipment, as required by good working practice and the Health and Safety at Work Act.
To read, understand and apply safety guidance notes, hazard letters, fire instructions and other such documents as issued to the post holder by the Portering / Transport Manager.
It is the responsibility of all Trust employees to ensure that all duties are carried out in accordance with best practice risk management.
All employees are expected to observe the Trusts Equal Opportunities Policy in their behaviour to the public and fellow employees.
The content of this post will be reviewed in consultation with the post holder when necessary and in line with the service developments.
The post holder will be required to attend training courses as directed.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must all time act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
For full details of the role please see the supporting documents attached.
Job description
Job responsibilities
JOB SUMMARY
To provide a high quality, developing and flexible portering, mail and maintenance service within a South West Yorkshire Partnership NHS Foundation Trust or for other organisations as directed.
Progressive training and experience in elements of the facilities technical support workers duties will help the post holder to reach levels of flexibility and competence over a wide range of traditional building and engineering semi skilled work.
KEY RESULT AREAS:
1. Portering
General Duties
To ensure that the daily collection and delivery of mail is carried out as scheduled.
To sort mail and ensure mail is transported to its destination in the shortest possible time.
To collect items from Pharmacy and deliver to Trust premises as required.
To collect and deliver specimens to and from Trust premises and Pathology as required.
To obtain proof of receipt when required from service users following delivery.
To deliver, remove or transfer equipment from/to/between Trust premises.
To deliver stores to all villas and ward areas.
To deliver food to villas and ward areas.
2. Security Duties
To secure buildings and property as required.
Ensure security of keys is maintained in the porters lodge.
Undertake regular security checks of premises during silent hours.
Reset burglar alarms and advise the Portering / Transport Manager.
To liaise with the security department as and when required.
To monitor CCTV equipment and act appropriately when required.
3. Linen / Refuse Collections and Deliveries
To collect dirty linen / rubbish from wards, departments and community premises.
Dispose of cytotoxic waste adhering to DoE guidelines ensuring collection.
4. Maintenance
To assist in the maintenance of Trust properties and services.
To carry out planned maintenance work:
o Fire alarm panels monitor and reset
o Temperature checks legionella
o Door closers
o Maintenance checks of Trust vehicles and completion of paperwork (oil, water, tyres, lights etc).
o Washing of Trust vehicles.
o Clearing of road gullies and gutters.
o Cleanliness of Trust grounds, removal of rubbish, sweeping etc.
o Monitor and record fridge / freezer temperatures.
To carry out repairs / new work as the job indicates:
o Install notice boards, shelving, pictures, paper towel dispensers, soap dispensers etc.
o Board up windows.
o Basic plumbing tasks replace kip wastes, ball valves, plug tops.
o Unblock sinks, toilets, showers etc/
o Clean light fittings and re-lamp.
o Check external lighting and replace where necessary.
o To reset the gas boiler when required.
To ensure all pavements, roads and patient areas are safe as reasonably practicable during inclement weather i.e. gritting.
To advise the Portering / Transport Manager of any defects so that repairs can be carried out by following the correct procedures.
To assist in general gardening duties are required.
Carry out any other reasonable tasks as instructed by the Portering / Transport Manager.
5. Miscellaneous
To report accidents / incidents immediately and in accordance with Trust policy.
To be courteous and polite at all times to service users and provide a friendly efficient service.
To work closely with Ward Managers and work alongside patients and have an understanding of their needs whilst carryout out their duties.
Establish good working relationships with all points of contact with facilities users, ensuring they are kept informed about the progress of work as required.
Driving hospital vehicles and plant vehicles as required not HGV.
To operate such vehicles in a reasonable manner, complying with all current road traffic regulations.
To take reasonable precautions when handling Trust property.
The post holder may be required to carry out duties which are of lesser still nature than the post for which he / she is employed.
The post holder will be expected to work at any properties throughout the Trust as instructed by the Portering / Transport Manager.
The post holder will on occasions be required to work overtime / change working hours if the need of service dictates.
All Trust employees are expected to maintain existing skills and develop / receive training in new skills as required to carry out work at the Trust.
To ensure the appropriate use of safety and protective clothing and equipment, as required by good working practice and the Health and Safety at Work Act.
To read, understand and apply safety guidance notes, hazard letters, fire instructions and other such documents as issued to the post holder by the Portering / Transport Manager.
It is the responsibility of all Trust employees to ensure that all duties are carried out in accordance with best practice risk management.
All employees are expected to observe the Trusts Equal Opportunities Policy in their behaviour to the public and fellow employees.
The content of this post will be reviewed in consultation with the post holder when necessary and in line with the service developments.
The post holder will be required to attend training courses as directed.
Trust Values:
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must all time act in accordance with the Trusts Values:
We put the person first and in the centre
We know that families and carers matter
We are respectful, honest, open and transparent
We improve and aim to be outstanding
We are relevant today and ready for tomorrow
For full details of the role please see the supporting documents attached.
Person Specification
Training
Essential
- Manual Handling.
- Fire.
- Commitment to undertaking relevant training commensurate to the job role.
Desirable
- Infection Control.
- COSHH.
- De-escalation & Break Away.
- Food Hygiene.
Personal Attributes
Essential
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
- Smart appearance.
- Ability to work as part of a team.
- Flexible approach to working patterns, change and unpredictable environments.
- Caring, friendly attitude.
- Ability to deliver high standards of work at all times.
- Ability to retain knowledge.
- Self motivated.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Experience
Essential
- Able to undertake basic maintenance tasks:
- Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
- Ability to work without immediate supervision, being able to prioritise, and use own initiative.
- Have understanding and awareness of Security risks.
- Previous experience of working in a demanding work environment.
Desirable
- Ability to read situations.
- Basic understanding of IT/mobile devices.
- Previous experience of working in a estates/facilities environment.
- Experience within a customer care/or a patient focused environment.
Qualifications
Essential
- Basic literacy & numeric skills.
Desirable
- First Aid certificate.
Special Knowledge/Skills
Essential
- Ability to complete accurate documentation.
- Ability to adapt.
- Ability to cope under pressure.
- Ability to prioritise workload.
Desirable
- Highway Code.
Person Specification
Training
Essential
- Manual Handling.
- Fire.
- Commitment to undertaking relevant training commensurate to the job role.
Desirable
- Infection Control.
- COSHH.
- De-escalation & Break Away.
- Food Hygiene.
Personal Attributes
Essential
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
- Smart appearance.
- Ability to work as part of a team.
- Flexible approach to working patterns, change and unpredictable environments.
- Caring, friendly attitude.
- Ability to deliver high standards of work at all times.
- Ability to retain knowledge.
- Self motivated.
Physical Attributes
Essential
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Experience
Essential
- Able to undertake basic maintenance tasks:
- Good interpersonal skills. Able to communicate with service users, work colleagues and visitors in a courteous and sensitive manner.
- Ability to work without immediate supervision, being able to prioritise, and use own initiative.
- Have understanding and awareness of Security risks.
- Previous experience of working in a demanding work environment.
Desirable
- Ability to read situations.
- Basic understanding of IT/mobile devices.
- Previous experience of working in a estates/facilities environment.
- Experience within a customer care/or a patient focused environment.
Qualifications
Essential
- Basic literacy & numeric skills.
Desirable
- First Aid certificate.
Special Knowledge/Skills
Essential
- Ability to complete accurate documentation.
- Ability to adapt.
- Ability to cope under pressure.
- Ability to prioritise workload.
Desirable
- Highway Code.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Employer details
Employer name
South West Yorkshire Partnership NHS Trust
Address
Kendray Hospital
Doncaster Road
Barnsley
S Yorkshire
S70 3RD
United Kingdom
Employer's website
https://www.southwestyorkshire.nhs.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Hotel Services Assistant
Hywel Dda University Health Board View all jobs
Posted 1 month(s) ago
Reference: 2330204
Job summary
Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, please contact us, as we can offer excellent working conditions as a Hotel Services Assistant.
We are currently seeking to recruit confident and committed individuals who will play an active role in the cleaning of our Tenby Cottage Hospital site.
In your supporting statement, please include evidence to show any previous experiences that reflect teamwork and/or relevant skills to this role.
Main duties of the job
We offer a full induction, followed by extensive training program in which the successful candidates will be trained in all aspects of the service.
Hotel Services Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments throughout the Tenby Cottage Hospital site.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
100-EA069-0926
Job locations
Tenby Cottage Hospital
Gas Lane
Tenby
SA70 8AG
United Kingdom
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/10/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/10/2026
Person Specification
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good communication skills
- Ability to understand and follow routine instructions
- Ability to work under pressure and respond to changing demands at short notice
Person Specification
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good communication skills
- Ability to understand and follow routine instructions
- Ability to work under pressure and respond to changing demands at short notice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Tenby Cottage Hospital
Gas Lane
Tenby
SA70 8AG
United Kingdom
Employer's website
Employer details
Employer name
Hywel Dda University Health Board
Address
Tenby Cottage Hospital
Gas Lane
Tenby
SA70 8AG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330203
Job summary
We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and Emergency Care service.
Working alongside Doctors, Advanced Clinical Practitioners, and fellow ECP's/ENP's you will play a key role in delivering high quality timely care to patient presenting with minor illness and injury. This is a fast paced, independent role, requiring excellent clinical reasoning and descision-making skills.
The Emergency Practitioner within the Urgent and Emergency Care service (UEC) will use specialist knowledge and skills to independently provide healthcare to a select group of patients with minor illnesses or injuries and develop a 'no wait philosophy' and support 'see and treat' streams .
The Emergency Practitioner is a highly skilled practitioner with a wealth of knowledge and experience and accountable for the total episode of care of the patient including assessment, diagnosis, treatment and/or referral and discharge, administering medication under the Trust Patient Group Directions.
The post holder will be required to work across all 3 sites (Minor Injuries Unit, Rugby Urgent Treatment centre and Coventry City Urgent Treatment Centre where required.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
- The post holder will be working as a trainee ECP within a busy Minor Injury and Illness Unit and Urgent Treatment Centre under a scope of practice; seeing, treating and independently discharging patients as required.
- The post holder will work with Senior EP colleagues to deliver a high quality, effective and sustainable service.
- The post holder will undertake a training post and is supported to complete a Minor Injury and Minor Illness University course with a EP portfolio to work towards to becoming a qualified EP.
- The post holder will work in good partnership with multi-disciplinary team. Teaching and education program for the EP is provided annually. This post will be rotational across two sites.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
218-NM-B6-8276664
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.
- Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors.
- Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate.
- Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis.
- Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team.
- Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate.
- Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based.
- Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EPs.
- Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice.
- Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate.
- Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus.
- Manage expected and unexpected clinical events requiring varying levels of physical effort according to patients dependency/clinical need.
- Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.
For further details of the role please see the attached job description.
Successful Candidates will be supported to achieve the necessary qualifications to become a Qualified ECP. Once achieved you will be able to apply for Qualified ECP positions should they become available.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Job description Job responsibilities Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors. Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate. Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EPs. Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice. Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate. Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus. Manage expected and unexpected clinical events requiring varying levels of physical effort according to patients dependency/clinical need. Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event. For further details of the role please see the attached job description. Successful Candidates will be supported to achieve the necessary qualifications to become a Qualified ECP. Once achieved you will be able to apply for Qualified ECP positions should they become available. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Person Specification
Qualification/Training
Essential
- oCurrent Professional Registration NMC/HCPC oEvidence of continuing professional development oTeaching and assessment qualification and is currently teaching sessions. oPILS/ILS course oStudy at level 6 (degree / diploma)
Desirable
- oLeadership qualification or completion of a leadership course oRecognised academically credited Emergency Nurse Practitioner Course (Minor Injury/Minor Illness) oNon-Medical Prescriber oAdvanced Health assessment oAssessor qualification
Experience
Essential
- oRecent post registration experience in Emergency Care oExperience in conflict management oExperience of mentoring and supporting junior staff
Desirable
- oExperience in research and audit oExperience of Policy/Service development oChange management experience
Knowledge
Essential
- oA knowledgeable practitioner with the ability to critically analyse research and apply to the practice setting oEvidence of knowledge/ understanding of collaborative practice and the ECP role oA sound knowledge of professional policies and procedures oKnowledge of clinical governance and a commitment to clinical supervision and staff development oEvidence of Knowledge/understanding of collaborative practice and the ECP role
Skills and Abilities
Essential
- oAdvanced Assessment and History taking skills oPractical A&E skills e.g. Plastering, suturing oPatient focussed oExcellent communication skills and good interpersonal skills oIT skills oAbility to prioritise workload and meet deadlines oGood management of own and others time oAble to use initiative analysing problems to implement solutions and make decisions oApproachable and adaptable to team working in a multi-disciplinary setting oSelf-motivated and able to motivate others oEvidence of recent professional development oAble to work flexibly across all sites including rotational shifts
Desirable
- oEvidence of research/Audit
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualification/Training Essential oCurrent Professional Registration NMC/HCPC oEvidence of continuing professional development oTeaching and assessment qualification and is currently teaching sessions. oPILS/ILS course oStudy at level 6 (degree / diploma) Desirable oLeadership qualification or completion of a leadership course oRecognised academically credited Emergency Nurse Practitioner Course (Minor Injury/Minor Illness) oNon-Medical Prescriber oAdvanced Health assessment oAssessor qualification Experience Essential oRecent post registration experience in Emergency Care oExperience in conflict management oExperience of mentoring and supporting junior staff Desirable oExperience in research and audit oExperience of Policy/Service development oChange management experience Knowledge Essential oA knowledgeable practitioner with the ability to critically analyse research and apply to the practice setting oEvidence of knowledge/ understanding of collaborative practice and the ECP role oA sound knowledge of professional policies and procedures oKnowledge of clinical governance and a commitment to clinical supervision and staff development oEvidence of Knowledge/understanding of collaborative practice and the ECP role Skills and Abilities Essential oAdvanced Assessment and History taking skills oPractical A&E skills e.g. Plastering, suturing oPatient focussed oExcellent communication skills and good interpersonal skills oIT skills oAbility to prioritise workload and meet deadlines oGood management of own and others time oAble to use initiative analysing problems to implement solutions and make decisions oApproachable and adaptable to team working in a multi-disciplinary setting oSelf-motivated and able to motivate others oEvidence of recent professional development oAble to work flexibly across all sites including rotational shifts Desirable oEvidence of research/Audit Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Trainee Emergency Care Practitioner
University Hospitals Coventry and Warwickshire NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330202
Job summary
We are seeking motivated and experienced healthcare professionals to join our team as Trainee Emergency Care Practitioners, within the Urgent and Emergency Care service.
Working alongside Doctors, Advanced Clinical Practitioners, and fellow ECP's/ENP's you will play a key role in delivering high quality timely care to patient presenting with minor illness and injury. This is a fast paced, independent role, requiring excellent clinical reasoning and descision-making skills.
The Emergency Practitioner within the Urgent and Emergency Care service (UEC) will use specialist knowledge and skills to independently provide healthcare to a select group of patients with minor illnesses or injuries and develop a 'no wait philosophy' and support 'see and treat' streams .
The Emergency Practitioner is a highly skilled practitioner with a wealth of knowledge and experience and accountable for the total episode of care of the patient including assessment, diagnosis, treatment and/or referral and discharge, administering medication under the Trust Patient Group Directions.
The post holder will be required to work across all 3 sites (Minor Injuries Unit, Rugby Urgent Treatment centre and Coventry City Urgent Treatment Centre where required.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
- The post holder will be working as a trainee ECP within a busy Minor Injury and Illness Unit and Urgent Treatment Centre under a scope of practice; seeing, treating and independently discharging patients as required.
- The post holder will work with Senior EP colleagues to deliver a high quality, effective and sustainable service.
- The post holder will undertake a training post and is supported to complete a Minor Injury and Minor Illness University course with a EP portfolio to work towards to becoming a qualified EP.
- The post holder will work in good partnership with multi-disciplinary team. Teaching and education program for the EP is provided annually. This post will be rotational across two sites.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
218-AHP-B6-8276664
Job locations
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Job description
Job responsibilities
- Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.
- Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors.
- Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate.
- Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis.
- Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team.
- Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate.
- Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based.
- Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EPs.
- Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice.
- Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate.
- Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus.
- Manage expected and unexpected clinical events requiring varying levels of physical effort according to patients dependency/clinical need.
- Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.
For further details of the role please see the attached job description.
Successful Candidates will be supported to achieve the necessary qualifications to become a Qualified ECP. Once achieved you will be able to apply for Qualified ECP positions should they become available.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Job description Job responsibilities Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors. Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate. Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EPs. Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice. Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate. Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus. Manage expected and unexpected clinical events requiring varying levels of physical effort according to patients dependency/clinical need. Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event. For further details of the role please see the attached job description. Successful Candidates will be supported to achieve the necessary qualifications to become a Qualified ECP. Once achieved you will be able to apply for Qualified ECP positions should they become available. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Person Specification
Qualification/Training
Essential
- oCurrent Professional Registration NMC/HCPC oEvidence of continuing professional development oTeaching and assessment qualification and is currently teaching sessions. oPILS/ILS course oStudy at level 6 (degree / diploma)
Desirable
- oLeadership qualification or completion of a leadership course oRecognised academically credited Emergency Nurse Practitioner Course (Minor Injury/Minor Illness) oNon-Medical Prescriber oAdvanced Health assessment oAssessor qualification
Experience
Essential
- oRecent post registration experience in Emergency Care oExperience in conflict management oExperience of mentoring and supporting junior staff
Desirable
- oExperience in research and audit oExperience of Policy/Service development oChange management experience
Knowledge
Essential
- oA knowledgeable practitioner with the ability to critically analyse research and apply to the practice setting oEvidence of knowledge/ understanding of collaborative practice and the ECP role oA sound knowledge of professional policies and procedures oKnowledge of clinical governance and a commitment to clinical supervision and staff development oEvidence of Knowledge/understanding of collaborative practice and the ECP role
Skills and Abilities
Essential
- oAdvanced Assessment and History taking skills oPractical A&E skills e.g. Plastering, suturing oPatient focussed oExcellent communication skills and good interpersonal skills oIT skills oAbility to prioritise workload and meet deadlines oGood management of own and others time oAble to use initiative analysing problems to implement solutions and make decisions oApproachable and adaptable to team working in a multi-disciplinary setting oSelf-motivated and able to motivate others oEvidence of recent professional development oAble to work flexibly across all sites including rotational shifts
Desirable
- oEvidence of research/Audit
Commitment to Trust Values and Behaviours
Essential
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Person Specification Qualification/Training Essential oCurrent Professional Registration NMC/HCPC oEvidence of continuing professional development oTeaching and assessment qualification and is currently teaching sessions. oPILS/ILS course oStudy at level 6 (degree / diploma) Desirable oLeadership qualification or completion of a leadership course oRecognised academically credited Emergency Nurse Practitioner Course (Minor Injury/Minor Illness) oNon-Medical Prescriber oAdvanced Health assessment oAssessor qualification Experience Essential oRecent post registration experience in Emergency Care oExperience in conflict management oExperience of mentoring and supporting junior staff Desirable oExperience in research and audit oExperience of Policy/Service development oChange management experience Knowledge Essential oA knowledgeable practitioner with the ability to critically analyse research and apply to the practice setting oEvidence of knowledge/ understanding of collaborative practice and the ECP role oA sound knowledge of professional policies and procedures oKnowledge of clinical governance and a commitment to clinical supervision and staff development oEvidence of Knowledge/understanding of collaborative practice and the ECP role Skills and Abilities Essential oAdvanced Assessment and History taking skills oPractical A&E skills e.g. Plastering, suturing oPatient focussed oExcellent communication skills and good interpersonal skills oIT skills oAbility to prioritise workload and meet deadlines oGood management of own and others time oAble to use initiative analysing problems to implement solutions and make decisions oApproachable and adaptable to team working in a multi-disciplinary setting oSelf-motivated and able to motivate others oEvidence of recent professional development oAble to work flexibly across all sites including rotational shifts Desirable oEvidence of research/Audit Commitment to Trust Values and Behaviours Essential oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Employer details
Employer name
University Hospitals Coventry and Warwickshire NHS Trust
Address
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website
https://www.jobsatuhcw.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Hotel Services Assistant
Hywel Dda University Health Board View all jobs
Posted 1 month(s) ago
Reference: 2330201
Job summary
Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, please contact us, as we can offer excellent working conditions as a Hotel Services Assistant?
We are currently seeking to recruit confident and committed individuals who will play an active role in the cleaning of our community sites.
In your supporting statement, please include evidence to show any previous experiences (paid or unpaid) that reflect teamwork and/or relevant skills to this role.
Contracted hours available at the following community sites are as follows:
Pembroke Dock Health Centre: 15 hrs
Main duties of the job
We offer a full induction, followed by extensive training program in which the successful candidates will be trained in all aspects of the service.
Hotel Services Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments throughout the community sites.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
100-EA070-0926
Job locations
Pembroke Dock Health Centre
Water Street
Pembroke Dock
SA72 6DN
United Kingdom
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interview will be held on 09/10/2026
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interview will be held on 09/10/2026
Person Specification
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good communication skills
- Ability to understand and follow routine instructions
- Ability to work under pressure and respond to changing demands at short notice
Person Specification
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Skills and Attributes
Essential
- Good communication skills
- Ability to understand and follow routine instructions
- Ability to work under pressure and respond to changing demands at short notice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hywel Dda University Health Board
Address
Pembroke Dock Health Centre
Water Street
Pembroke Dock
SA72 6DN
United Kingdom
Employer's website
Employer details
Employer name
Hywel Dda University Health Board
Address
Pembroke Dock Health Centre
Water Street
Pembroke Dock
SA72 6DN
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Staff Nurse - Stroke (Open to Newly Qualified Nurses)
Frimley Health NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2330200
Job summary
Are you an enthusiastic and motivated nurse looking to take the next step in your nursing career? We are seeking a proactive Staff Nurse to join our dedicated team on G2A, a 12-bedded Hyper Acute Stroke Unit, on a 12 month fixed term basis. Our service also includes G3, a dynamic 28-bedded Stroke Unit, enabling continuity of care for patients throughout their stroke recovery journey.
This is an exciting opportunity to play a key role within our specialist stroke service, working closely with the Senior Sister, Matron, andmultidisciplinary team to deliver outstanding, evidence-based care. You will ensure high standards of patient safety, and promote a culture of compassion and clinical excellence.
If you are passionate about stroke care, team development, and making a real difference to patient outcomes, we would love to hear from you.Join us and be part of a supportive, forward-thinking team where your skills and expertise will be truly valued.
Main duties of the job
- To function as a practicing professional and participate in direct patient care in line with NMC code.
- To lead in the assessment, planning, implementation and evaluation of patient care within the team.
- Be an advocate and expert regarding the stroke patient care and pathway.
- Be a role model and show a commitment to stroke care and management.
- Demonstrate a sound knowledge of infection control standards and promote these within ward environment.
- Collaborate and support ward manager when actioning plans to prevent reoccurrence of untoward incidents or complaints.
- To maintain own professional competencies according to NMC standards and guidelines.
- Demonstrate sound knowledge regarding agreed Trust policies and National Stroke guidelines.
- Collaborate with MDT and Discharge Pathway Coordinator regarding complex discharges to ensure discharge communication is effective and patient flow is actively managed.
- To assist in the referral and repatriation of patients.
- To provide education & health promotion to patients and their families and support junior colleagues to do so.
- Collaborate with stroke Clinical Practice Educator to ensure nursing team follows evidence based evidence whilst providing high standard of care to all patients.
- To assist in audit and research as required.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£33,677 to £40,996 a year per annum incl HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
151-NM406
Job locations
Frimley Park Hospital
Portsmouth Road
Camberley
GU16 7UJ
United Kingdom
Job description
Job responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Job description
Job responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Person Specification
Qualifications
Essential
- Current NMC Registration (first or second level)
Experience
Essential
- Experience of working in an acute hospital
- Evidence of high standards of patient care.
Desirable
- Previous stroke care and management experience
- Evidence of completion of Mentorship/Supporting Learners in Practice
Skills
Essential
- Effective communication skills (written & verbal).
- Ability to work without direct supervision.
- Good interpersonal skills.
- Able to work in a team.
Desirable
- Ability to adapt to change within working situations.
Person Specification
Qualifications
Essential
- Current NMC Registration (first or second level)
Experience
Essential
- Experience of working in an acute hospital
- Evidence of high standards of patient care.
Desirable
- Previous stroke care and management experience
- Evidence of completion of Mentorship/Supporting Learners in Practice
Skills
Essential
- Effective communication skills (written & verbal).
- Ability to work without direct supervision.
- Good interpersonal skills.
- Able to work in a team.
Desirable
- Ability to adapt to change within working situations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road
Camberley
GU16 7UJ
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Park Hospital
Portsmouth Road
Camberley
GU16 7UJ
United Kingdom
Employer's website
https://www.fhft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Clinical Administrator & Data Analyst
Crawley Road Medical Centre View all jobs
Posted 1 month(s) ago
Reference: 2330199
Job summary
The Clinical Administrator & Data Analyst will have a key role in supporting the practice's proactive management of patients with long-term conditions (LTCs) and Quality and Outcomes Framework (QOF) requirements.
The post holder will be responsible for maintaining and managing patient registers and call-and-recall processes, undertaking searches on EMIS Web, reviewing patient records, adding appropriate clinical codes, identifying patients requiring reviews or investigations, and ensuring that relevant information is accurately recorded.
The role combines clinical administration, data analysis, patient recall, general practice administration.
The successful candidate will need excellent attention to detail and the ability to work confidently with large amounts of information. They should be comfortable using computer systems, interpreting data and identifying discrepancies or gaps in patient records.
Although the primary focus of the role is clinical administration and data, the post holder will also be expected to support the wider practice team. This will include reception cover when required, dealing with generic practice emails, processing and coding incoming documentation, summarising medical records and undertaking other reasonable administrative duties as required by the practice.
Main duties of the job
- Support the practice in the proactive management of QOF indicators and long term condition registers.
- Maintain accurate and up to date patient registers.
- Run searches on EMIS Web to identify patients who are due or overdue for reviews, monitoring, investigations or other aspects of care.
- Manage patient call and recall processes, ensuring appropriate patients are contacted and followed up.
- Monitor recall activity and identify patients who have not responded or attended.
- Work with clinicians and the wider practice team to ensure appropriate follow up is arranged.
- Assist with identifying patients who may require additional monitoring or intervention.
- Ensure relevant activity is accurately recorded and coded on patient records.
- Support the practice in maximising appropriate QOF achievement through accurate data management and proactive patient recall.
- Produce and maintain reports and spreadsheets relating to patient recalls, registers and clinical activity.
- Identify gaps in data and escalate issues appropriately.
- Analyse patient data to identify trends, outstanding activity, coding gaps and patients requiring follow up.
- Maintain data quality and highlight discrepancies within patient records.
- Support the practice with audits and other data related projects.
- Maintain confidentiality and comply with all relevant information governance and data protection requirements.
- This is not an exhaustive list of duties
About us
We are a friendly team consisting of Doctors, Nurses, Pharmacists and admin staff. We recognise that the quality of our administrative team has a direct impact on the quality of care we provide our patients. We are therefore looking for someone who takes pride in their work and wants to contribute to a practice where accuracy, teamwork, professionalism and patient care matter.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A5759-26-0003
Job locations
479 High Road
Leyton
London
E10 5EL
United Kingdom
Job description
Job responsibilities
This role would suit someone who enjoys working things out, finding patterns in information and making sure things are done properly and in a methodical way.
We are particularly interested in candidates who demonstrate intellectual curiosity and the ability to learn quickly. You do not necessarily need extensive or any GP experience if you have the right attitude, analytical ability and aptitude for working with data and systems.
A graduate with a degree in a relevant or analytical subject may find this role particularly suited to their skills, but we are equally interested in candidates who can demonstrate equivalent ability through their previous experience.
We are looking for someone who will not simply process a list of tasks, but will ask:
"What is the data telling us?""Which patients need attention?""Is anything missing?""Can this process be improved?"
The successful candidate will be given the opportunity to develop their knowledge of primary care and become an important part of the practice's approach to data quality, proactive patient care and service improvement
Job description
Job responsibilities
This role would suit someone who enjoys working things out, finding patterns in information and making sure things are done properly and in a methodical way.
We are particularly interested in candidates who demonstrate intellectual curiosity and the ability to learn quickly. You do not necessarily need extensive or any GP experience if you have the right attitude, analytical ability and aptitude for working with data and systems.
A graduate with a degree in a relevant or analytical subject may find this role particularly suited to their skills, but we are equally interested in candidates who can demonstrate equivalent ability through their previous experience.
We are looking for someone who will not simply process a list of tasks, but will ask:
"What is the data telling us?""Which patients need attention?""Is anything missing?""Can this process be improved?"
The successful candidate will be given the opportunity to develop their knowledge of primary care and become an important part of the practice's approach to data quality, proactive patient care and service improvement
Person Specification
Experience
Essential
- Personal Attributes
- Intelligent, curious and willing to learn.
- Proactive rather than simply waiting to be given tasks.
- Reliable and conscientious.
- Naturally organised and methodical.
- Comfortable taking ownership of work.
- Has a genuine interest in healthcare and improving patient services.
- Uses initiative and can identify what needs to be done.
- Professional, approachable and respectful.
- Calm under pressure.
- Flexible and willing to support colleagues across different areas of the practice.
- Demonstrates a high level of integrity and discretion.
Desirable
- Desirable
- MS office, Experience using Excel for data analysis.
- Understanding of GDPR, confidentiality and information governance within healthcare.
- Graduate
Person Specification
Experience
Essential
- Personal Attributes
- Intelligent, curious and willing to learn.
- Proactive rather than simply waiting to be given tasks.
- Reliable and conscientious.
- Naturally organised and methodical.
- Comfortable taking ownership of work.
- Has a genuine interest in healthcare and improving patient services.
- Uses initiative and can identify what needs to be done.
- Professional, approachable and respectful.
- Calm under pressure.
- Flexible and willing to support colleagues across different areas of the practice.
- Demonstrates a high level of integrity and discretion.
Desirable
- Desirable
- MS office, Experience using Excel for data analysis.
- Understanding of GDPR, confidentiality and information governance within healthcare.
- Graduate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Crawley Road Medical Centre
Address
479 High Road
Leyton
London
E10 5EL
United Kingdom
Employer's website
https://crawleyroadmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Crawley Road Medical Centre
Address
479 High Road
Leyton
London
E10 5EL
United Kingdom
Employer's website
https://crawleyroadmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330197
Job summary
Are you an analytical professional with a keen eye for detail, eager to contribute to the integrity of healthcare data? We are seeking experienced clinical coders to join our team here at Angel Hill Surgery, where you will play a critical role in ensuring the accuracy and completeness of clinical documentation. This position is pivotal in translating complex medical information from letters into coded data that supports high-quality patient care, clinical research, and effective healthcare management.
This role is offered on a 3 month fixed-term contract, with extension considered, and on a full-time, or close to full-time, basis.You may be requested to undertake additional hours to cover sickness and holidays of other members of the workflow/clinical coding team. These extra hours will be at any time between 0800 and 1830 Monday to Friday. The maximum hours per week will be 37.5.
Main duties of the job
As a clinical coder, you will be entrusted with the responsibility of coding and classifying medical diagnoses and procedures according to established coding systems. Your meticulous work will be essential in maintaining the accuracy of health records, supporting healthcare analytics, and ensuring compliance with regulatory standards. This role offers the opportunity to make a significant impact on healthcare delivery through precise data management and coding excellence.
About us
Angel Hill Surgery is a forward thinking general medical practice with traditional values, located in the heart of Bury St Edmunds. We are constantly striving to provide the very best medical services. We aim to provide excellent medical care, support and health promotion to achieve lifelong wellbeing from birth to advanced age. Our aims and values:
- We treat all our patients and families with courtesy and respect. We recognise that every patient has unique needs and we treat individuals with empathy, dignity and kindness.
- We will work with you in partnership to get the best care and treatment for you.
- We value open communication and will be honest, transparent and accountable in all our interactions.
- We take safety and accessibility very seriously and we will thoroughly investigate and promptly reply to any concerns or complaints about our care.
- We are engaged in ensuring a strong future for general practice. We will continue to keep our knowledge and skills up to date by taking part in training and teaching for ourselves and all of our staff. We are committed to training the next generation of GPs.
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Fixed term
Duration
3 months
Working pattern
Full-time
Reference number
29927
Job locations
1 Angel Hill
Bury St Edmunds
Suffolk
IP33 1LU
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Previous clinical coding experience is essential.
- Ability to work in a detailed and accurate manner.
- As part of our health and safety policy, all staff are required to be immunised against hepatitis B, rubella, diptheria tetanus and polio.
Person Specification
Experience
Essential
- Previous clinical coding experience is essential.
- Ability to work in a detailed and accurate manner.
- As part of our health and safety policy, all staff are required to be immunised against hepatitis B, rubella, diptheria tetanus and polio.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
1 Angel Hill
Bury St Edmunds
Suffolk
IP33 1LU
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
1 Angel Hill
Bury St Edmunds
Suffolk
IP33 1LU
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Associate Practitioner - Point of Care Testing (POCT)
South Tees Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2330195
Job summary
37.5 hrs Hours per week
An exciting opportunity has arisen for a Band 4 Associate Practitioner to join the Point of Care Testing team.
South Tees NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust are working in partnership to provide a comprehensive Point of Care Testing service to their users.
South Tees NHS Foundation Trust is comprised of two sites; The James Cook University Hospital, Middlesbrough and the Friarage Hospital, Northallerton which are approximately 22 miles apart.
North Tees & Hartlepool NHS Foundation Trust is also comprised of two sites; The University Hospitals of North Tees and Hartlepool which are approximately 15 miles apart.
The candidate will be expected to work across both Trusts and all sites, in addition to smaller units within the community and primary care.
Main duties of the job
The service manages multiple pieces of point of care testing equipment including Radiometer, Abbott and Siemens Blood Gas analysers, Nova Stat Strip Glucose and Ketone meters, Abbott and Roche Rapid PCR instruments for Covid-19, Flu and RSV testing, Urinalysis instruments, HbA1c testing instruments, and more.
Working under the direction of the Point of Care Testing Co-Ordinator the post holder will assist in the day to day operation of Point of Care Testing, maintaining devices throughout the service, troubleshooting problems as they arise and provide advice and support to users. They will also be expected to deliver training to healthcare professionals of all levels, perform internal and external quality assessment testing on instruments and record keeping.
The post holder must be able to work autonomously; both as part of a small team and on their own, with excellent organisational and communication skills. An aptitude for problem solving is essential, as is a flexible attitude to work and willingness to adapt to changes in working practice.
Please note this post will close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
328-CSS-8228180
Job locations
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description Job responsibilities Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Experience
Essential
- Proven POCT experience
- Proven experience providing training
Knowledge & Skills
Essential
- Good communication
- Team worker
- Good keyboard / computer skills
- Knowledge of medical terminology
- Knowledge and understanding of the role of Pathology in the diagnosis and treatment of disease
Qualifications & Training
Essential
- IBMS Cert Part II / Foundation degree (healthcare practice or equivalent)
Person Specification Experience Essential Proven POCT experience Proven experience providing training Knowledge & Skills Essential Good communication Team worker Good keyboard / computer skills Knowledge of medical terminology Knowledge and understanding of the role of Pathology in the diagnosis and treatment of disease Qualifications & Training Essential IBMS Cert Part II / Foundation degree (healthcare practice or equivalent)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 2330194
Job summary
Theatre Manager Exeter Hospital | Full Time | Permanent | Includes weekend work 37.5 hours per week Competitive salary depending on experience + Relocation Package
Main duties of the job
As a Theatre Manager, you will: Leading and inspiring our Theatre, Cath Lab and Endoscopy teams Championing safe, effective and consistently high quality patient care Building strong, influential relationships with consultants, senior leaders and multidisciplinary teams Developing, motivating and supporting staff to achieve outstanding clinical outcomes Managing budgets, business planning and clinical governance with confidence Collaborating across departments to deliver exceptional patient experiences Driving continuous improvement and building on our CQC rating of Good overall with Outstanding in care
About us
Nuffield Health Exeter Hospital The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
JR0101855
Job locations
Wonford Road
Exeter
EX2 4UG
United Kingdom
Job description
Job responsibilities
Theatre Manager Exeter Hospital | Full Time | Permanent | Includes weekend work 37.5 hours per week Competitive salary depending on experience + Relocation Package Nuffield Health is Britain's largest Healthcare Charity and this is your chance to make a real difference. Bring your management experience to actively contribute to our service development, policies and strategies, and help shape the highest standards of care. We're looking after the health of the nation - and it starts with you. As a Theatre Manager at our Exeter Hospital, you'll bring a nursing/practitioner qualification, specialist training and impressive senior-level experience in a clinical setting. Ideally, your wide-ranging skills will include teaching and assessment, as well as ILS/ALS. A professional management qualification would also be an advantage. Core hours are Monday to Friday, with occasional weekend work and participation in the management on-call rota to ensure operational and clinical leadership support. As a Theatre Manager, you will:
Leading and inspiring our Theatre, Cath Lab and Endoscopy teams Championing safe, effective and consistently high quality patient care Building strong, influential relationships with consultants, senior leaders and multidisciplinary teams Developing, motivating and supporting staff to achieve outstanding clinical outcomes Managing budgets, business planning and clinical governance with confidence Collaborating across departments to deliver exceptional patient experiences Driving continuous improvement and building on our CQC rating of Good overall with Outstanding in care Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Nuffield Health Exeter Hospital The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Informal Chats & Visits: We welcome informal discussions and site visits prior to application. Please reach out to Jason at [email protected] to arrange a time.
Job description Job responsibilities Theatre Manager Exeter Hospital | Full Time | Permanent | Includes weekend work 37.5 hours per week Competitive salary depending on experience + Relocation Package Nuffield Health is Britain's largest Healthcare Charity and this is your chance to make a real difference. Bring your management experience to actively contribute to our service development, policies and strategies, and help shape the highest standards of care. We're looking after the health of the nation - and it starts with you. As a Theatre Manager at our Exeter Hospital, you'll bring a nursing/practitioner qualification, specialist training and impressive senior-level experience in a clinical setting. Ideally, your wide-ranging skills will include teaching and assessment, as well as ILS/ALS. A professional management qualification would also be an advantage. Core hours are Monday to Friday, with occasional weekend work and participation in the management on-call rota to ensure operational and clinical leadership support. As a Theatre Manager, you will: Leading and inspiring our Theatre, Cath Lab and Endoscopy teams Championing safe, effective and consistently high quality patient care Building strong, influential relationships with consultants, senior leaders and multidisciplinary teams Developing, motivating and supporting staff to achieve outstanding clinical outcomes Managing budgets, business planning and clinical governance with confidence Collaborating across departments to deliver exceptional patient experiences Driving continuous improvement and building on our CQC rating of Good overall with Outstanding in care Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Nuffield Health Exeter Hospital The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Informal Chats & Visits: We welcome informal discussions and site visits prior to application. Please reach out to Jason at [email protected] to arrange a time.
Person Specification
Qualifications
Essential
- Asa TheatreManager at our Exeter Hospital, you'll bring a nursing/practitioner qualification, specialist training and impressive senior-level experience in a clinical setting
Experience
Essential
- Ideally, your wide-ranging skills will include teaching and assessment, as well as ILS/ALS.A professional management qualification would also be an advantage.
Person Specification Qualifications Essential Asa TheatreManager at our Exeter Hospital, you'll bring a nursing/practitioner qualification, specialist training and impressive senior-level experience in a clinical setting Experience Essential Ideally, your wide-ranging skills will include teaching and assessment, as well as ILS/ALS.A professional management qualification would also be an advantage.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nuffield Health
Address
Wonford Road
Exeter
EX2 4UG
United Kingdom
Employer's website
https://www.nuffieldhealthcareers.com (Opens in a new tab)
Employer details
Employer name
Nuffield Health
Address
Wonford Road
Exeter
EX2 4UG
United Kingdom
Employer's website
https://www.nuffieldhealthcareers.com (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
MRI Radiographer
South Tees Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 2330193
Job summary
An exciting opportunity has arisen within the Radiology department at South Tees Hospitals NHS Foundation Trust(STHFT) for an experienced Band 6 MRI Radiographer to work within the fantastic MRI team where a variety of work is undertaken.
This post is part of the collaborative initiative of the Community Diagnostic Hub program. Although the successful candidate will be employed by STHFT, there will be an expectation of collaborative working across the Tees Valley in the future should the need be required, however this role is primarily for STHFT MRI services, the successful candidate will join the MRI rota for STHFT and work across all MRI service sites. Successful candidates will be an employee of South Tees Hospitals NHS Foundation Trust and managed as per the governance arrangements currently in place for Radiology and the organisation.
Our mission is to deliver seamless, high quality, safe healthcare for all.
Main duties of the job
South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals. South Tees Hospitals NHS Foundation Trust isalready nationally recognised as one of the leading healthcare providers in England for the quality of our services.
The Trust is a designated regional major trauma centre with a 24-hour acute admissions unit and specialised services in cancer, neurosciences, vascular surgery, spinal injuries, cardiology and renal medicine.
Please note this post will close at sufficient applicants.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
328-CSS-8144812
Job locations
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge & Skills
Essential
- Evidence of good general experience in MRI scanning and knowledge of a wide variety of MRI scanning, techniques, and protocols.
- Evidence of active CPD
- Comply with MHRA MRI safety guidelines.
Desirable
- Trained in IV cannulation.
- Experience of developing working relationships
- Clinical Audit
Qualifications & Training
Essential
- BSc or MSc Radiography or DCR(R)
- HCPC registered
Experience
Essential
- Manual Handling Skills - of patients and complex radiographic equipment
- Significant post-graduation Radiography experience
- Computer literacy
Desirable
- MRI scanning experience
Person Specification
Knowledge & Skills
Essential
- Evidence of good general experience in MRI scanning and knowledge of a wide variety of MRI scanning, techniques, and protocols.
- Evidence of active CPD
- Comply with MHRA MRI safety guidelines.
Desirable
- Trained in IV cannulation.
- Experience of developing working relationships
- Clinical Audit
Qualifications & Training
Essential
- BSc or MSc Radiography or DCR(R)
- HCPC registered
Experience
Essential
- Manual Handling Skills - of patients and complex radiographic equipment
- Significant post-graduation Radiography experience
- Computer literacy
Desirable
- MRI scanning experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Housekeeper/Domestic Assistant Dual Role
Summerhill Services Limited View all jobs
Posted 1 month(s) ago
Reference: 2330192
Job summary
Role: Housekeeper/Domestic Assistant Dual Role
Base: Tamarind
Hours: 30 hours
Salary: £20823.99 per annum (£26028.99 FTE)
At present, SSL do not offer sponsorship for this role.
We have an exciting opportunity for a Housekeeper/Domestic to work in a dynamic environment providing high quality domestic services within the Tamarind Centre which is an 89 bedded medium secure mental health hospital in the Bordesley Green area of Birmingham.
Ideally you will have experience of providing domestic and housekeeping services within an NHS environment and sound understanding of infection prevention and control, COSHH, and current BICS registration
At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of race, gender, marital status, national origin, religion, sexual orientation, disability or age.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.
Main duties of the job
To be responsible for establishing and maintaining good working relationships with all the Multi disciplinary Teams, Carers, Hotel Service Staff and General Public.To provide a friendly clean and comfortable and safe environment for patients and staff, ensuring a positive service user experience that reflects the values of Summerhill Supplies Limited (SSL) and Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT)
To work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients.To be responsible for over seeing that the ward is clean and tidy, that patient's food is delivered correctly, that repairs, maintenance, linen services and consumables are available to contribute to a pleasant and welcoming atmosphere.
Responsible for providing high standards of cleanliness to a designated area/service under the supervision of the domestic supervisor, including the safe use of mechanical and electrical equipment following appropriate training.
About us
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.
Sustainability - All staff are expected to support SSL in meeting our 'Green' objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.
For more information visit:www.ssl-delivermore.com
To check all our vacancies visit: https://bit.ly/ssljobspage
Details
Date posted
09 September 2026
Pay scheme
Other
Salary
£20,823.99 to £26,028.99 a year £20823.99 per annum (£26028.99 FTE)
Contract
Permanent
Working pattern
Part-time
Reference number
RM-T-HK-30
Job locations
Tamarind Centre
165 Yardley Green Road
Birmingham
B9 5PU
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- To be responsible for the effective cleaning and maintenance of all hygiene Standards
- Within a designated area/service and all of its facilities.
- To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required meeting the above.
- To be responsible for the collection and safe removal of paper waste within your area/service of work.
- To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
- To provide specialist cleaning (barrier/isolation) as required.
- Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.
- It is everyones responsibility to be aware of infection control procedures and to carry out relevant training.
Job description
Job responsibilities
Key Responsibilities
- To be responsible for the effective cleaning and maintenance of all hygiene Standards
- Within a designated area/service and all of its facilities.
- To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required meeting the above.
- To be responsible for the collection and safe removal of paper waste within your area/service of work.
- To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
- To provide specialist cleaning (barrier/isolation) as required.
- Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.
- It is everyones responsibility to be aware of infection control procedures and to carry out relevant training.
Person Specification
Training
Desirable
- General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene
Knowledge
Essential
- Has worked in a customer focused environment.
- Experience of working as part of a team.
Desirable
- Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations
Other
Essential
- Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
- Able to complete necessary paper work as instructed to Trust requirements and standards.
- Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
- Able to complete stores requests and submit to supervisor.
- Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
- Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
- Able to reflect on own performance and identify training needs with Supervisor.
Person Specification
Training
Desirable
- General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene
Knowledge
Essential
- Has worked in a customer focused environment.
- Experience of working as part of a team.
Desirable
- Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations
Other
Essential
- Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
- Able to complete necessary paper work as instructed to Trust requirements and standards.
- Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
- Able to complete stores requests and submit to supervisor.
- Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
- Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
- Able to reflect on own performance and identify training needs with Supervisor.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Summerhill Services Limited
Address
Tamarind Centre
165 Yardley Green Road
Birmingham
B9 5PU
United Kingdom
Employer's website
Employer details
Employer name
Summerhill Services Limited
Address
Tamarind Centre
165 Yardley Green Road
Birmingham
B9 5PU
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Trust Doctor in Neurology
Hull University Teaching Hospitals NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 2330190
Job summary
The post holder undertakes, exceptionally, to be available for such irregular commitments outside normally rostered duties as are essential for continuity of patient care and, therefore, may be required, in exceptional circumstances, to perform additional duties.
The post holder will be subject to review to assess progress (including the relevant professional development activities undertaken). A Consultant Neurologist has been allocated to supervise the post holder and also have responsibility for education and career developments. Study leave will be in accordance with the terms and conditions for medical staff.
Main duties of the job
The successful candidate will join the medical and nursing team in supporting neurology clinics and ward rounds. S/he will work with Consultant Neurologists to see patients in an outpatient setting as well as ensuring consistency of care to inpatients on the ward.
The successful candidate will follow a timetable of sessions with supporting Consultants to include general outpatient consultations. The post holder will also take part in formal ward rounds with and without the supervising consultants.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted
09 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
£67,325 to £67,998 a year PA PR
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
356-26-7877852-A
Job locations
Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Job description
Job responsibilities
For more information on this advertised role, please see attached Job Description and Persoanl Specification.
Job description Job responsibilities For more information on this advertised role, please see attached Job Description and Persoanl Specification.
Person Specification
Professional Registration
Essential
- oFull Registration with the GMC
Qualifications and Training
Essential
- oMBBS or equivalent qualification
- oValid ALS certificate
Desirable
- oPostgraduate degree: e.g. MD, PhD
- oPostgraduate qualification in Education or significant experience in post graduate training
Clinical Experience
Essential
- oAbility to offer sound clinical opinion on range of acute medical conditions
- oAbility to take full and independent responsibility for clinical care of patients
Management and Administration Experience
Essential
- oAbility to lead on smooth and efficient running of the unit
- oAbility to organise, prioritise and manage high intensity workload
Desirable
- oAbility to develop, present and operationalise coherent ideas for service development/ delivery
Teaching, Audit and Research
Essential
- oExperience of supervising junior medical staff
- oCommitment to formal and informal teaching of medical staff, AHPs and medical students
- oEvidence of participation in audit
- oAbility to extrapolate clinical research evidence to care for individual patients
Desirable
- oEvidence of having conducted a practice-changing audit
- oExperience of teaching/ training in clinical courses e.g. IMPACT Course, Faculty, ALS Instructor, ALERT Instructor
- oOriginal peer-reviewed research publications
Personal Attributes
Essential
- oAbility to work flexibly in a changing health service
- oExcellent manner with patients, being sensitive to their needs and fears
- oAbility to communicate effectively with patients, relatives, GPs, Nurses and other health professionals and flex style as appropriate
- oWillingness to undertake additional professional responsibilities at local, regional and national levels
Desirable
- oAbility to communicate effectively with external agencies and other disciplines
Person Specification Professional Registration Essential oFull Registration with the GMC Qualifications and Training Essential oMBBS or equivalent qualification oValid ALS certificate Desirable oPostgraduate degree: e.g. MD, PhD oPostgraduate qualification in Education or significant experience in post graduate training Clinical Experience Essential oAbility to offer sound clinical opinion on range of acute medical conditions oAbility to take full and independent responsibility for clinical care of patients Management and Administration Experience Essential oAbility to lead on smooth and efficient running of the unit oAbility to organise, prioritise and manage high intensity workload Desirable oAbility to develop, present and operationalise coherent ideas for service development/ delivery Teaching, Audit and Research Essential oExperience of supervising junior medical staff oCommitment to formal and informal teaching of medical staff, AHPs and medical students oEvidence of participation in audit oAbility to extrapolate clinical research evidence to care for individual patients Desirable oEvidence of having conducted a practice-changing audit oExperience of teaching/ training in clinical courses e.g. IMPACT Course, Faculty, ALS Instructor, ALERT Instructor oOriginal peer-reviewed research publications Personal Attributes Essential oAbility to work flexibly in a changing health service oExcellent manner with patients, being sensitive to their needs and fears oAbility to communicate effectively with patients, relatives, GPs, Nurses and other health professionals and flex style as appropriate oWillingness to undertake additional professional responsibilities at local, regional and national levels Desirable oAbility to communicate effectively with external agencies and other disciplines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hull University Teaching Hospitals NHS Trust
Address
Hull Royal Infirmary
Anlaby Road
Hull
HU3 2JZ
United Kingdom
Employer's website
https://www.hey.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Email Shortlisted Jobs
Browse Job Locations
Medical Jobs North East England (21,710)
Medical Jobs North West England (269)
Medical Jobs Yorkshire and the Humber (157)
Medical Jobs East Midlands (388)
Medical Jobs West Midlands (226)
Medical Jobs East of England (248)
Medical Jobs Greater London (11,084)
Medical Jobs South East England (195)
Medical Jobs South West England (409)
Email Sent Successfully!
Your shortlisted jobs have been sent to the recipient. They will receive the email shortly.
Email Failed!
There was an error sending the email. Please try again later.