Job description

Job responsibilities

Work with existing consultants and the multi-disciplinary team to provide a high quality well-led service for patients of Ashford & St Peters and Royal Surrey County Hospital, including the diagnosis, investigations, treatment and management of patients in accordance with Trust policies and practices.

Deliver Direct Clinical Care to patients, through all parts of the Department assisting clinical decision-making and sharing equally in the workload.

Have a continuing responsibility for the care of patients in his/her charge, ensuring safe handover as appropriate.

Person Specification

Qualifiction

Essential

• Full registration (and with a licence to practise) with the General Medical Council at time of appointment.

Knowledge and skills

Essential

• Knowledge and experience of working Dermatology

Experience

Essential

• Experience of conducting clinical audit

Professional Development

Essential

• Demonstrates a commitment to maintaining professional skills and knowledge relevant to the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

St Peter's

St Peter’s Hospital

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Attend CMHT and PCN MDT meetings to discuss and support ongoing care of patients.

Provide regular clinics to review patients via CPA process.

Provide flexible emergency medical support for the teams patients.

Support patients under the MHA and the processes required under the MHA.

Support clinically and supervise your training doctor.

Work collaboratively with Primary Care.

Liaise with other services within the organization and outside of the organization to optimize the care of your patients.

Person Specification

Transport

Essential

• Holds and will use valid UK driving licence OR provides evidence of proposed alternative.

Qualifications

Essential

• MB BS or equivalent medical qualification
• Registration with the General Medical Council and on the Specialist Register.
• Meets Royal College of Psychiatrists criteria for appointment to the post of Consultant.
• Section 12 Approval and Approved Clinician Status.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych
• On the Specialist Register with qualifications General Adult/any mental health speciality
• Postgraduate degree in psychiatry MRC Psych or equivalent.
• Additional clinical qualifications.

Eligibility

Essential

• Fully registered with the GMC with a licence to practice at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved clinician status.
• Approved under Section 12.

Desirable

• In good standing with GMC with respect to warning and conditions on practice.

Clinical skills, knowledge and experience

Essential

• Able to manage clinical complexity and uncertainty.
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA.

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service.
• Utilises a quality improvement approach to think systemically about complex problems, develop potential change ideas and test these in practice using a systematic QI methodology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Grays Hall

Grays

RM17 5TT

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

You will be required to

Act upon most alerts (e.g., QOF) and reminders during a routine consultation i.e. (10 minutes).

Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

Provide cross cover, where necessary and practical, at the other practices

Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

Provide appropriate preventative health care and advice.

Provide medical support as required to patients referred by nursing staff

Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

Adhere to any practice prescribing formulary, local and national guidelines.

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Record clear and contemporaneous I.T. based consultation notes to agreed standards;

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities with the Practice

Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

Attend prescribing, palliative care, clinical and practice meetings.

You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

Undertake additional training where necessary to provide these enhanced services

You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships

Internal

Members of the Senior Management team

Members of the Partnership Board

Colleagues within The Bourne Partnership

External

Suppliers of services

Other GP practices and practice groups

Other external organisations

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Experience

Essential

• Experience of using EMIS.
• Working on video/telephone consultations.
• Experience of working within a GP practice.
• Post graduate qualification in General Practice e.g. MRCGP/MRCP
• Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Personal Qualities

Essential

• Personal qualities
• Polite and confident
• Flexible and co-operative
• Excellent people skills
• Motivated and proactive
• Ability to use initiative and judgement
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Other requirements
• Disclosure Barring Service (DBS) check
• Maintain confidentiality at all times
• Enjoy working within a large clinical team Interest in a chronic disease.

Desirable

• Flexibility to work outside of core office hours

Skills

Desirable

• GP trainer or trainer in training
• Extended access 07:30 start on some days
• Women's health, coils

Qualifications

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Esher Green Surgery

Address

Esher Green Drive

Esher

Surrey

KT10 8BX

United Kingdom

Employer's website

https://www.eshergreensurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Care Coordinator Team is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on coordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinator might be required to liaise with patients and, if appropriate, their carers, before or after the patients consultation with a clinician or other healthcare professional. You might also be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

The role includes:

• Working closely with PCN teams and the wider Care Coordinator Team
• Liaising with health and care professionals, practice teams, patients and carer supporting collaborative working across Canterbury
• Supporting the delivery of PCN services
• Providing a direct link between care homes, practices and PCN teams
• Helping to establish and maintain effective systems and processes
• Send feedback questionnaires and batch messages using IT platforms

The role will evolve and develop in line with emerging needs and priorities of services and the local system.

The role will be based mainly at our premises on Ethelbert Road. It will be necessary to have the ability to travel around Canterbury and the surrounding area, between practices and to be able to work remotely some of the time.

Person Specification

Other requirements

Essential

• Access to own transport and ability to travel across the locality on a regular basis.
• Flexibility to work outside of core hours when required and the ability to work remotely when required.

Qualifications

Essential

• A good standard of education with good literacy and numeracy skills. Commitment to maintain mandatory and role specific training.

Personal Qualities

Essential

• Flexible approach to the evolving nature of the role.
• Ability to work collaboratively in a team with an interest in supporting cohorts of patients.
• Ability to use own initiative and to sometimes work under pressure to meet deadlines.

Experience

Desirable

• Experience working with patients or in Primary Care.

Skills

Essential

• Good interpersonal and communication skills.
• Highly organised able to demonstrate attention to detail, time management and ability to prioritise workload as well as a good knowledge of Microsoft Office software.

Desirable

• Knowledge of Emis Web clinical system, including searches, templates and reports.
• Interest in Frailty / Elderly care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Canterbury Integrated Healthcare

Address

The Annexe (Next door to Canterbury Medical Practice)

Ethelbert Road

Canterbury

Kent

CT1 3NR

United Kingdom

Job description

Job responsibilities

Please see job description and person specification for the Band 5 role of Senior Assistant within the All Age Continuing Care Team.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline).
• Evidence of continuous professional development, demonstrating commitment to maintaining up-to-date skills and knowledge. Relevant qualification or equivalent experience in health, social care, business administration, or a related field

Skills and Abilities

Essential

• Experience in providing administrative and coordination support for projects, workstreams, or service delivery within a health or care setting.
• Strong organisational skills with the ability to plan, prioritise, and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, able to engage confidently with colleagues and stakeholders at all levels.

Knowledge and experience

Essential

• Experience in providing administrative and coordination support for projects.
• Experience in managing teams or services within the NHS, public sector, or a comparable complex environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Central East ICB

Address

Gemini House

Bartholomews Walk, Cambridgeshire Business Park, Angel Drove

Ely, Cambridge

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the detailed description and main responsibilities of the role outlined in the attached Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in a relevant field (e.g., digital, health, care, public services, management, or related discipline).
• Evidence of ongoing professional development and commitment to maintaining up-to-date knowledge and skills
• Relevant certification (e.g., TOGAF, BCS, or equivalent) or working towards

Desirable

• Significant Post Qualification Experience

Qualifications

Essential

• Experience in managing teams or services within the NHS, public sector, or comparable complex environment

Knowledge

Essential

• Experience and specialist expertise in systems architecture, solution design, clinical data models and data and interoperability standards.
• Expertise in leading and coordinating digital projects or services in a multi-agency environment
• Understanding of NHS structures, Integrated Care Systems, and current health and care priorities
• Experience in operational planning, performance monitoring, and delivery of agreed objectives
• Evidence of working collaboratively with a range of stakeholders, including clinicians, partner organisations, and community groups
• Experience of mapping system landscapes and identifying solution opportunities
• Demonstrable ability to implement service improvements and contribute to organisational change
• Ability to manage competing priorities and maintain professionalism in a challenging environment
• Experience supporting business case development and options appraisal
• Experience of creating and giving presentations to a varied group of internal and external stakeholders

Skills

Essential

• Strong communication and influencing skills, able to present information clearly to different audiences
• Ability to build effective relationships and work collaboratively across teams and organisational boundaries
• Ability to make sound decisions under pressure and maintain focus on delivery in a dynamic environment
• Good analytical skills, with the ability to interpret data and use insights to inform decisions and improvements
• Awareness of financial processes and ability to manage resources effectively within delegated limits
• Strong understanding of solution architecture principles, methods, and tools
• Knowledge of enterprise and information architecture concepts
• Understanding of integration, interoperability, and data flows
• Ability to translate complex requirements into clear, practical solutions
• Understanding of information governance and data protection standards
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Central East ICB

Address

Central East ICB

Ely

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Engagement Manager provides operational management, coordination, and leadership within a defined area of responsibility. Working closely with the Senior Manager and Head of Service, the postholder ensures that services and projects are delivered effectively, efficiently, and in line with agreed priorities. This will involve the development and presentation of key data, information and updates to groups of stakeholder and staff. The role involves managing teams, coordinating workloads, monitoring performance, and ensuring that quality standards are met, adjusting plans as required. The postholder supports improvement initiatives, encourages innovation, and promotes a culture of continuous learning and collaboration. Through effective communication, planning, and problem-solving, the Engagement Manager ensuresthat the ICBs services contribute to high-quality, equitable, and sustainable care for the population. Ultimately, the Engagement Manager provides reliable operational delivery, visible leadership, and professional support to colleagues helping the organisation deliver on its mission to improve outcomes and reduce inequalities for local people.

Key responsibilities

• Lead, plan co-ordinate and deliver engagement projects and consultations, ensuring robust planning, clear objectives, and compliance with organisational priorities.
• Facilitate workshops and events to gather stakeholder input, using inclusive approaches to capture diverse views and build consensus.
• Analyse feedback and produce reports to inform decision-making, presenting insights clearly for senior leaders and programme teams.
• Support compliance with statutory engagement requirements, maintaining accurate records and ensuring processes meet legal and regulatory standards.
• Build and maintain relationships with community and patient groups, acting as a trusted point of contact and promoting meaningful involvement in service design.

Person Specification

Experience

Essential

• 5 years experience in communications and engagement

Desirable

• Knowledge of or experience in the public sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Central East ICB

Address

Gemini House

Bartholomew’s Walk, Cambridgeshire Business Park, Angel Drove

Ely

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See Attached Job Description and Person Specification

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge

Essential

• Master's degree or equivalent level experience in Business Administration, Commercial Management, Finance, Healthcare Management, Digital Transformation or a related discipline.
• Significant senior leadership experience within the NHS, public sector or a complex multi-stakeholder environment.

Desirable

• MBA or equivalent postgraduate qualification.
• Experience of working within shared services or collaborative NHS delivery models.

Experience

Essential

• Extensive experience of developing and implementing commercial growth strategies and business development programmes.
• Demonstrable experience of identifying, securing and delivering new business opportunities and strategic partnerships.
• Experience of leading complex commercial negotiations and contract discussions with senior stakeholders
• Exceptional leadership and influencing skills with the ability to build credibility at Executive and Board level

Financial

Essential

• Significant experience of developing and presenting complex business cases, investment proposals and commercial plans.
• Experience of budget management, financial forecasting and delivery of financial performance targets.

Organisational Culture

Essential

• Support the development of a business culture that recognises and promotes equality and values diversity.
• Promotes a culture of continuous improvement, innovation and customer focus.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Central East ICB

Address

1b Howard Court

14, Tewin Road

Welwyn Garden City

AL7 1BW

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Medical Secretarial Duties

• Provide secretarial support to GPs, nurses, and the management team.
• Monitor referral processes and support the tracking of patient appointments and outcomes.
• Liaise with hospitals, community services, external agencies, and patients regarding appointments, referrals, and queries.
• Assist with meeting administration, including preparation of
• Undertake general secretarial duties to support the efficient running of the practice.

Reception Duties

• Greet patients and visitors in a professional, courteous and confidential manner.
• Answer incoming telephone calls and deal with enquiries appropriately.
• Book, amend and cancel appointments in accordance with practice procedures.
• Signpost patients to the most appropriate healthcare professional or service.
• Manage patient requests and ensure information is recorded accurately.
• Register new patients and update patient demographic information.
• Process repeat prescription requests in accordance with practice procedures.
• Handle patient enquiries regarding test results, referrals and general practice services.
• Manage incoming and outgoing mail.

Administrative Responsibilities

• Maintain accurate electronic patient records.
• Scan, file and retrieve documents as required.
• Support administrative projects and audits.
• Participate in administrative cover arrangements during staff absence.

Docman Workflow Management

• Process incoming correspondence received electronically through Docman.
• Identify urgent or clinically significant correspondence and escalate promptly to the appropriate clinician.
• Ensure documents are coded, filed and actioned in accordance with practice procedures.

• General Responsibilities

• Maintain patient confidentiality at all times.
• Comply with GDPR, Information Governance requirements and practice policies.
• Follow all safeguarding procedures and report concerns appropriately.
• Comply with health and safety policies and procedures.
• Participate in mandatory training and continuing professional development.
• Attend team meetings and contribute to service improvement initiatives.
• Work flexibly to meet the needs of the practice.

Person Specification

Experience

Essential

• Proven experience of working in a secretarial or medical secretarial role.
• Experience of administration and data entry.
• Experience using IT systems and Microsoft Office applications.

Desirable

• Experience of working in a GP practice, healthcare setting or customer-facing environment.

Knowledge and Skills

Essential

• Excellent attention to detail.
• Strong organisational and time management skills.
• Good communication and interpersonal skills.
• Ability to prioritise workload effectively.
• Understanding of confidentiality and data protection requirements.
• Ability to work both independently and as part of a team.

Qualifications

Essential

• Good standard of general education including GCSEs (or equivalent) in English and Mathematics.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterloo Medical Centre

Address

Waterloo Medical Centre

178 Waterloo Road

Blackpool

Lancashire

FY4 3AD

United Kingdom

Employer's website

https://www.waterloomedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Practice Business Manager is the strategic and financial lead for Waterloo Medical Centre, responsible for ensuring the long-term sustainability, growth and success of the practice. Working closely with the GP Partners, the post-holder will provide leadership across business development, finance, governance, workforce planning, estates, contract performance, digital transformation and regulatory compliance.

The Practice Business Manager will support the Partners in delivering high-quality, safe, effective and financially sustainable primary care services whilst ensuring the practice remains responsive to the changing NHS environment.

As a senior leader within the organisation, the post-holder will oversee performance across all departments and provide strategic direction to the Practice Manager, Operations Manager and Reception/Admin Manager, ensuring clear accountability, effective operational delivery and continuous improvement.

The role will champion innovation, digital transformation and the appropriate use of emerging technologies, including Artificial Intelligence (AI), to improve efficiency, patient access, workforce productivity and the overall quality of services provided.

Key Responsibilities

Strategic Leadership and Business Development

• Lead the development and delivery of the practice's strategic objectives.
• Support the Partners in developing long-term business plans and growth strategies.
• Identify opportunities for service expansion, diversification and innovation.
• Monitor changes in NHS policy, legislation and commissioning arrangements and advise Partners accordingly.
• Develop and maintain strong relationships with the ICB, NHS England, PCN, GP Federation, LMC and other stakeholders.
• Lead organisational change programmes and service redesign initiatives.
• Prepare business cases and investment proposals to support future development.

Financial Management

• Prepare, manage and monitor the annual budget.
• Provide regular financial reports and performance analysis to Partners.
• Monitor profit and loss performance and identify areas for improvement.
• Ensure robust financial controls and governance processes are maintained.
• Monitor cash flow and financial forecasting.
• Maximise practice income through effective contract monitoring, claims management and service delivery.
• Oversee procurement processes and major purchasing decisions.
• Identify efficiencies and opportunities for cost reduction without compromising patient care.

Contract Management and Performance

• Lead management of:
• PMS Contracts
• Enhanced Services
• PCN Agreements
• Other commissioned services
• Ensure contractual obligations and key performance indicators are achieved.
• Monitor performance against national, local and contractual requirements.
• Deliver assurance reports to Partners regarding contract compliance and achievement.
• Work with operational teams to maximise income and performance outcomes.

Workforce Planning and Organisational Development

• Lead workforce planning to ensure the practice has the required skills and staffing levels to meet current and future service demands.
• Develop succession plans for key leadership and clinical roles.
• Support recruitment and retention strategies.
• Monitor workforce performance and productivity.
• Promote staff wellbeing, engagement and organisational development.
• Support leadership development throughout the practice.

Governance, Risk and Compliance

• Lead on CQC compliance and inspection readiness.
• Maintain oversight of all governance systems and processes.
• Ensure compliance with:
• CQC Regulations
• NHS contractual requirements
• GDPR and Data Protection legislation
• Information Governance requirements
• Health and Safety legislation
• Maintain a robust risk management framework.
• Oversee business continuity and emergency preparedness arrangements.
• Monitor significant events, complaints, audits and organisational learning.

Estates and Facilities Development

• Develop and oversee estate strategies to support future service demands.
• Lead premises development projects and capital programmes.
• Liaise with architects, contractors, NHS bodies and external stakeholders.
• Ensure premises remain compliant with statutory requirements.
• Support environmental sustainability initiatives and energy efficiency improvements.

Digital Transformation and Innovation

• Lead the strategic adoption of digital technologies that enhance operational efficiency and patient care.
• Promote a culture of innovation and continuous improvement.
• Identify opportunities to streamline administrative and clinical processes through automation and digital solutions.
• Work with management teams to maximise use of practice systems and digital tools.
• Support the implementation of new NHS digital initiatives and technologies.

Leadership and Management

• Provide strategic leadership across the organisation.
• Oversee performance across operational departments.
• Ensure clear accountability and effective delegation of responsibilities.
• Foster a culture of teamwork, professionalism and continuous improvement.
• Lead organisational change initiatives.
• Act as a senior ambassador for the practice with external partners and stakeholders.

Key Performance Indicators (KPIs)

The Practice Business Manager will be accountable for:

Financial Performance

• Delivery of agreed budgets.
• Profitability and financial sustainability.
• Cash flow management.

Contract Performance

• Achievement of contractual targets.
• Enhanced Service delivery.
• PCN and commissioned service performance.

Workforce Performance

• Workforce productivity.
• Recruitment and retention outcomes.
• Succession planning achievement.
• Staff engagement and wellbeing.

Strategic Objectives

• Delivery of business plans and strategic projects.
• Service development and growth initiatives.
• Estates development programmes.

Governance and Compliance

• CQC readiness and inspection outcomes.
• Risk management effectiveness.
• Compliance with statutory and contractual requirements.

Digital Transformation

• Successful implementation of digital solutions.
• Adoption of AI and emerging technologies.
• Efficiency improvements resulting from innovation programmes.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent management experience.
• Significant senior management experience within healthcare, primary care or a comparable environment.
• Strong financial and budget management skills.
• Experience of strategic planning and organisational development.
• Excellent leadership and people management skills.
• Knowledge of NHS primary care contracts and funding streams.
• Understanding of governance, risk management and compliance frameworks.
• Excellent communication, negotiation and influencing skills.
• Strong analytical and problem-solving abilities.
• Commitment to innovation and digital transformation.

Desirable

• Experience in General Practice management.
• ILM, CMI or equivalent management qualification.
• Project Management qualification.
• Experience leading CQC inspections.
• Experience of estates development projects.
• Knowledge of AI technologies and digital transformation programmes within healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Waterloo Medical Centre

Address

Waterloo Medical Centre

178 Waterloo Road

Blackpool

Lancashire

FY4 3AD

United Kingdom

Employer's website

https://www.waterloomedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this role please see the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to Master's degree level or equivalent level of experience in a relevant field (e.g. health, care, public services, professional expertise, or related discipline).
• Evidence of continuous professional development, with a track record of keeping skills and knowledge current covering a number of disciplines such as Finance or Management.

Knowledge and Experience

Essential

• Significant experience at Senior Management (sub board) within the NHS, public sector, or a comparable complex system
• Leadership experience in a complex, multi-agency environment, ideally within health and care commissioning
• Demonstrable success in delivering organisational change, transformation, and integration at scale
• Strong track record in delivery of strategic planning, commissioning, and/or system-wide service redesign to improve outcomes and value for money
• Experience of leading in a politically sensitive environment and balancing competing demands with diplomacy and sound judgement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Central East ICB

Address

Central East ICB

Ely, Cambridge

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this role please see the job description and person specification attached.

Person Specification

Qualifications

Essential

• Educated to Master's degree level or equivalent level of experience in a relevant field (e.g. health, care, public services, professional expertise, or related discipline).
• Evidence of continuous professional development, with a track record of keeping skills and knowledge current covering a number of disciplines such as Finance or Management.

Knowledge and Experience

Essential

• Significant experience at Senior Management (sub board) within the NHS, public sector, or a comparable complex system
• Leadership experience in a complex, multi-agency environment, ideally within health and care commissioning
• Demonstrable success in delivering organisational change, transformation, and integration at scale
• Strong track record in delivery of strategic planning, commissioning, and/or system-wide service redesign to improve outcomes and value for money
• Experience of leading in a politically sensitive environment and balancing competing demands with diplomacy and sound judgement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

NHS Central East ICB

Address

Central East ICB

Ely, Cambridge

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this role, please see the job description and person specification attached

Person Specification

Qualifications

Essential

• Educated to Master's degree level or equivalent level of experience in a relevant field (e.g. health, care, public services, professional expertise, or related discipline).
• Evidence of continuous professional development, with a track record of keeping skills and knowledge current covering a number of disciplines such as Finance or Management.
• Significant experience at Senior Management (sub board) within the NHS, public sector, or a comparable complex system.
• Registered with a relevant Professional Body and up to date with CPD.
• Leadership qualification
• On the GMC Register and evidence that is up to date with CPD

Knowledge and Experience

Essential

• oExtensive leadership experience in a complex, multi-agency environment, ideally within health and care commissioning
• oDemonstrable success in delivering organisational change, transformation, and integration at scale.
• oDeep understanding of the NHS, Integrated Care Systems, and the wider health and care policy context, including the priorities of the NHS 10 Year Plan and statutory duties of an ICB.
• oStrong track record in delivery of strategic planning, commissioning, and/or system-wide service redesign to improve outcomes and value for money.
• oEvidence of working effectively with a broad range of partners, including local authorities, providers, community organisations, and national bodies.
• oExperience of leading in a politically sensitive environment and balancing competing demands with diplomacy and sound judgement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Central East ICB

Address

NHS Central East Integrated Care Board (ICB), Gemini House

Ely, Cambridgeshire

CB7 4EA

United Kingdom

Employer's website

https://www.centraleast.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Sorting all clinical post and prioritising it

Extracting all information from clinical letters that needs coding

Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc.

Arranging appointments, referrals and follow up appointments of patients

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine, taking blood pressure, ECGs and phlebotomy

Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms (IB113, HAAS etc)

Explaining treatment procedures to patients including arranging follow up appointments

Helping the GP liaise with outside agencies i.e. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Support the GP with immunisations and wound care

Urine dipstick

Restocking consulting rooms

Take blood samples

Take bp and bmi check

ECG

Lead on health promotion and education work etc

Person Specification

Qualifications

Essential

• GPA course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crompton Medical Centre

Address

Ground Floor

1 Crompton Street

London

W2 1ND

United Kingdom

Employer's website

https://cromptonmedicalcentre.com/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

As Clinical Lead Wheelchair Therapist, you will provide specialist clinical leadership to the Wheelchair and Specialist Seating Service. You will lead and undertake complex wheelchair, postural and seating assessments, using advanced clinical reasoning to support safe, effective and personalised equipment provision.

You will manage a complex clinical caseload across clinic, community and domiciliary settings, working collaboratively with therapy and rehabilitation engineering colleagues and external partners to identify appropriate solutions for people with a wide range of mobility and postural needs.

You will provide clinical leadership, supervision and support to therapy staff, with line management responsibilities as appropriate to the role. Working alongside the Professional Lead, you will contribute to clinical governance, audit, quality improvement and the ongoing development of the service.

In this role, you will:

• Lead and undertake specialist wheelchair, postural and seating assessments.
• Support the provision of appropriate equipment for children and adults with complex mobility and postural needs.
• Manage a complex clinical caseload across clinic, community and domiciliary settings.
• Apply advanced clinical reasoning and professional judgement when managing complex cases.
• Provide clinical leadership, supervision and support to therapy staff.
• Undertake line management responsibilities as appropriate to the role.
• Work collaboratively with physiotherapy, occupational therapy and rehabilitation engineering colleagues.
• Develop effective working relationships with external partners and other services involved in patient care.
• Work with the Professional Lead to support clinical governance, audit and quality improvement activity.
• Contribute to the ongoing development of the Wheelchair and Specialist Seating Service.
• Promote safe, effective and person-centred practice across the service.

You will:

• Be registered with the Health and Care Professions Council as a Physiotherapist or Occupational Therapist.
• Be educated to Level 7 or able to demonstrate equivalent knowledge and experience.
• Have relevant experience in wheelchair services, specialist seating, posture management or complex rehabilitation.
• Be able to demonstrate advanced clinical reasoning and confident decision-making in complex situations.
• Be an effective and supportive clinical leader.
• Have excellent communication and multidisciplinary working skills.
• Be able to work collaboratively across professional and organisational boundaries.
• Be committed to clinical governance, quality improvement and service development.
• Be passionate, and forward thinking, about delivering safe, high-quality and person-centred care.

Why Join Us?

This is an opportunity to take a senior clinical role within a specialist service where you can make a meaningful difference to patient care, team development and the future direction of the service.

You will work alongside experienced therapy and rehabilitation engineering colleagues within a supportive multidisciplinary environment. The role offers the opportunity to maintain specialist clinical practice, develop and support colleagues, and help shape the ongoing development of wheelchair and specialist seating services.

If you are an experienced Physiotherapist or Occupational Therapist with an interest in complex mobility, posture management and specialist seating, we would welcome your application. This is an excellent opportunity to bring together advanced clinical practice, leadership and service improvement within a highly specialist area of care.

Working Pattern: Monday to Friday

Interview Date: To Be Confirmed

For further information please contact: Rachael Talbot, Clinical Lead Wheelchair Service at [email protected] or Jo Turner, EMC Operations Manager at [email protected]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 8RU

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide comprehensive general medical services to registered patients.
• Undertake face-to-face, telephone and Accurx consultations.
• Assess, diagnose and manage acute and chronic medical conditions.
• Develop and implement appropriate treatment and management plans.
• Provide appropriate follow up and continuity of care.
• Prescribe safely and appropriately in accordance with current guidelines.
• Arrange investigations, referrals and follow up where clinically indicated.
• Review and action laboratory results results, clinical correspondence and investigation reports.
• Undertake home visits where clinically appropriate.
• Participate in the practice clinical and appointment system.
• Provide appropriate health promotion and preventative healthcare advice.
• Recognise and appropriately manage safeguarding concerns.
• Maintain accurate and comprehensive clinical records.
• Participate in clinical audit and quality improvement initiatives.
• Maintain professional competence through continual professional development.
• Maintain patient confidentiality and comply with information governance requirement
• Support the supervision of medical students and advise colleagues appropriately

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Certificate of Completion of Training (CCT)
• Full GMC registration
• Performers List registration
• Appropriate defence indemnity
• Evidence of current validation

Experience

Essential

• Ability to both work autonomously and as part of a multi-disciplinary team
• Experience of working in a primary care environment
• Experience of providing home visits
• General understanding of the primary care contract
• Understanding the importance of evidence-based practice
• Proven ability to evaluate the safety and effectiveness of own clinical practice

Desirable

• An appreciation of the NHS landscape and relationship between individual organisations, PCNs, commissioners and neighbourhood teams
• Knowledge of public health issues in local area
• Understanding and knowledge of QOF and Enhanced Services

Personal Qualities

Essential

• Effective time management with excellent problem solving and analytical skills
• Demonstrate personal accountability and work well under pressure
• High levels of loyalty and integrity
• Ability to use own initiative, discretion and sensitivity
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Effectively able to communicate in a clear manner and understand the needs of the patient
• Commitment to ongoing professional development
• Polite and confident
• Motivated, forward thinker
• Access to own transport and ability to travel across the locality

Desirable

• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Effectively utilise resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

William Fisher Medical Centre

Address

High Street

Southminster

Essex

CM0 7AY

United Kingdom

Employer's website

https://www.williamfishermedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for a dedicated professional to join our dynamic Oral Surgery service on the bank.

You will work as part of a team providing a high level of clinical care within the Oral Surgery Service.

As well as working in Clinics you will be trained to work within a theatre setting assisting in local anaesthetic lists, and working within the multi-disciplinary team in the head and neck oncology clinics.

Person Specification

Special Skills & Knowledge

Essential

• Knowledge of all dental procedures.
• Assisting the dental officer in all clinical dental procedures.

Desirable

• Dealing effectively with medically compromised patients.

Experience

Essential

• Relevant chairside experience

Desirable

• Supervising of junior dental nurses.

Special Requirements

Essential

• Ability to organise own and the work of others whilst under pressure.

Desirable

• Hold a current post within a general dental practice.

Statutory Registration

Essential

• GDC Registration of Dental Nurses

Desirable

• Evidence of PDP and continuous education.

Qualifications

Essential

• NEBDN National Diploma in Dental Nursing
• Minumum of 4 GCSE's
• Verifiable Professional Development hours.

Desirable

• Experience of assisting in oral surgery procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

United Kingdom

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)