Job description

Job responsibilities

The following are the core responsibilities of the practice nurse. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Develop, implement and embed health promotion and well-being programmes

b. Implement and evaluate individual treatment plans for chronic disease patients

c. Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects on patients health

d. Provide routine nursing care to patients as required in accordance with clinical-based evidence, NICE and the NSF

e. Provide wound care (ulcer/Doppler etc.) to patients

f. Provide travel medicine services

g. Request pathology services as necessary

h. Process pathology results as required

i. Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required

j. Maintain accurate clinical records in conjunction with extant legislation

k. Ensure read codes are used effectively

l. Maintain chronic disease registers

m. Develop, implement and embed well woman clinics

n. Develop, implement and embed well man clinics

o. Chaperone patients where necessary

p. Assist GPs with minor surgery when required

q. Prioritise health issues and intervene appropriately

r. Support the team in dealing with clinical emergencies

s. Recognise, assess and refer patients presenting with mental health needs

t. Implement vaccination programmes for adults and children

u. Support patients in the use of their prescribed medicines or over-the-counter medicines (within own scope of practice)

v. Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

w. Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)

x. Support the clinical team with all safeguarding matters, in accordance with local and national policies

y. Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately

z. Deliver opportunistic health promotion where appropriate

Secondary responsibilities

In addition to the primary responsibilities, the practice nurse may be requested to:

a. Act as the audit lead, effectively utilising the audit cycle

b. Monitor and ensure the safe storage, rotation and disposal of medicaments

c. Support junior members of the nursing team, providing guidance when necessary

d. Participate in local initiatives to enhance service delivery and patient care

e. Support and participate in shared learning within the practice

f.Continually review clinical practices, responding to national policies and initiatives where appropriate

g.Participate in the review of significant and near-miss events applying a structured approach, i.e. root cause analysis (RCA).

"No canvassing or recruitment agencies, please."

Person Specification

Clinical knowledge

Essential

• Wound care/removal of sutures and staples; ECGs; Venepuncture; New patient medicals; Chaperone procedure; Requesting pathology tests and processing the results, advising patients accordingly; Travel medicine; Diabetes; Hypertension; Asthma; Spirometry; CHD; Immunisations (routine, childhood and travel); Womens health (Cervical cytology, contraception etc.); Understands the importance of evidence-based practice; Broad knowledge of clinical governance; Ability to record accurate clinical notes; Ability to work within own scope of practice and to understand when to refer to GPs; Knowledge of health promotion strategies; Understands the requirement for PGDs and associated policy;

Desirable

• Knowledge of public health issues in the local area; Awareness of issues within the wider health arena;

Qualifications

Essential

• NMC Registered Nurse

Desirable

• Postgraduate diploma or degree ( Care)

Experience

Essential

• Experience working in a primary care environment; Experience chronic disease management.

Desirable

• Experience of working as a practice nurse or community nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Grove Village Medical Centre

4 Cleeve Court

Kilross Road

Bedfont

TW14 8SN

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Experience

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Skills

Essential

• Meets all essential criteria as per attached job description/person specification

Desirable

• Meets all desirable criteria as per attached job description/person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Ysbyty Gwynedd

Penrhosgarnedd

Bangor

LL57 2PW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

• To work with the staff based within the surgeries and administrative staff from Invicta Health to ensure patients receives the highest possible standards of care.
• To work with other health and social care providers to ensure an appropriately safe and integrated service.
• To engage with local and national initiatives and strategies to improve and co-ordinate better and more sustainable Health care provision.

Main Duties

• Provide comprehensive assessment, advice, and treatment for the registered practice population.
• Maintain accurate and comprehensive records of consultations using the EMIS clinical systems.
• To coordinate and direct the delivery of care by the clinical team on a day to day basis.
• To provide clinical support to other members of staff, both clinical and administrative, in achieving the highest possible standards of care and QOF and Enhanced Services targets.
• Prescribe according to national and local evidence-based guidelines.

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 10 of the General and Specialist Medical Practice Order 2003
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT)
• Currently on a performers list and not suspended from that list or from the medical register
• Vocational Training certificate or certificate/experience of equivalence

Experience

Essential

• Experience In practice as a General Practitioner/Locum Practitioner
• An up to date understanding of modern primary care and its delivery in an urgent care and community setting
• Understands the NHS and its clinical environment
• Able to manage common medical, surgical, and psychiatric emergencies
• Ability to make the appropriate referral for further management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Invicta Health CIC

Address

Birchington Medical Centre

Minnis Road

Birchington

Kent

CT7 9HQ

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This post is both rewarding and a vital role towards the assessment and delivery of treatment to our patients in the Ashfield area.

To provide a high-quality Occupational Therapy service collaboratively with the patients in their own homes and local environments. Working with an assistant in the provision of intervention plans. If interested see JD/Spec for more details.

Professional and clinical supervision will be provided by an identified Occupational Therapist.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010

Please note that this post does not meet the pay level required for a Skilled worker visa.

Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Person Specification

Qualifications

Essential

• BSc or MSc Occupational Therapy
• HCPC registered
• Specialist knowledge/post registration and experience of working in a mental health setting

Desirable

• Demonstrates continued professional development to maintain registration

Training

Essential

• Further specialist knowledge/post registration experience or training of specialist professional interventions and evaluations.
• Leadership experience or training
• Clinical educator
• Willingness to undertake clinical practice, education, and training to enhance service delivery

Desirable

• Relevant training to post

Knowledge

Essential

• Specialist clinical knowledge
• Applied knowledge of risk assessment within field of clinical practice
• Knowledge of National Policy and guidance.

Desirable

• Knowledge of how mental and physical health contribute to risk assessment and support management.
• Applied leadership knowledge.

Contractual Requirements

Essential

• A full UK driving licence and vehicle for business use is required for this post; however, reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.

Experience

Essential

• Working experience of assessing and managing a complex caseload with adults with profession specific needs in mental health
• Experience of effective multi-disciplinary/agency working
• Experience of delivering different learning and development opportunities for staff teams.
• Experience in evaluation / audit as part of profession/multi-professional team
• Experience of the clinical and professional development of others including students

Desirable

• Experience of working in community or acute mental health
• Experience of leading / managing project work.
• Experience of research, audit, service evaluation and/or quality improvement projects - setting up, evaluating, reporting and application
• Identifies clinical risks and carries out MDT/ Trust Risk assessments and formulation for individuals, groups or services highlighting needs
• Experience of collaboration across teams, services, and other stakeholders outside of the Trust

Skills

Essential

• Excellent written and oral communication skills for a variety of audiences, and in situations
• Organised and able to prioritise a high turnover caseload
• Leadership skills
• Motivated and a motivator
• Team builder and team member
• Autonomous and able to work without direct supervision
• Reflective practitioner
• IT skills - to support clinical and service needs and developments

Values & Behaviours

Essential

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Physical Requirements

Essential

• Has the physical ability to perform the full range of duties.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Ashfield LMHT - Millfields

Blossomwood, Mansfield Rd

Sutton-in-Ashfield

NG17 4JT

United Kingdom

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We have an exciting opportunity for an independent, autonomous Prescribing Clinicians to support our Urgent Care service within the out of hours (OOH) period both during the week and on weekends across the Bath, Swindon and Wiltshire locality.

Working from our Chippenham Headquarters and/or from one of our Primary Care Centres, as an Independent, autonomous Prescribing Clinician you will work as part of our multidisciplinary team to deliver safe and timely care to those accessing our Integrated Urgent Care Service, providing a variety of shift opportunities to include:

• Face to face shifts based at one of our Primary Care Centres in Chippenham, Salisbury, Keynsham or Swindon.

• Mobile shifts undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car.

• Triage shifts based at Head Office in Chippenham.

Our service works to coordinate health and care services to patients and where clinically appropriate, utilise alternative pathways to emergency admission.

Part and full time rota patterns available

About the role

Our Enhanced Clinical Practitioners provide care through the assessment, diagnosis, treatment and discharge or referral of patients with undifferentiated and undiagnosed injury/illness, or acute exacerbation of existing conditions. You will assist in the development of an integrated approach to the delivery of patient care across the whole system of health and social care, working in partnership with all relevant stakeholders.

The key elements of the role include but are not limited to:

• Working as an autonomous practitioner with the support of an Advanced Clinical Practitioner or GP, providing clinical assessment, diagnosis (where possible), and treatment (where appropriate) for adult and paediatric patients invited to attend our Primary Care Centres or during remote consultations.

• Accurately triaging & prioritising all patients, demonstrating the use of a variety of techniques to elicit the history of an event / illness including past medical and drug history.

• Undertaking home visits to patients who are unable to travel to a primary care centre, supported with a fully equipped medical car and a driver.

• Referring patients to alternative care settings, where appropriate.

• Supporting our Care Coordination Service from our regional Head Office.

• Supporting with triage of calls that have come via the NHS111 pathway during the core daytime surgery opening hours.

Please note that the support of a senior clinician is always available remotely during your shift.

About you

You will be a registered nurse, paramedic, or other allied health professional, with a non-medical prescribing qualification in the context of a broad scope of practice. You may also be working towards an MSc in Advanced Practice.

Skills and experience

• Ability to work autonomously both in-hours and out of hours.

• Evidence of an equivalent accumulation of relevant experience and knowledge.

• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).

• Ability to demonstrate a wide knowledge base and competency in clinical practice.

• Understanding of the emergency care pathways.

• Knowledge of primary health care issues affecting a diverse local population.

• Will have at least 2 years worth of prescribing experience.

• Completion of a clinical reasoning module e.g. PADRIP or equivalent

About us

HealthHero Integrated Care delivers urgent and out-of-hours healthcare services across Bath, Swindon and Wiltshire (BSW) and Shropshire, Telford and Wrekin (STW). Working alongside NHS partners, our teams help patients access safe, responsive and appropriate care.

Our Integrated Urgent Care services support patients across both localities, providing clinical assessment and urgent care outside normal GP opening hours. Services include:

• Telephone clinical assessment and consultation

• Video consultations

• Face-to-face appointments at our treatment centres

• Home visits for patients unable to travel

• Clinical assessment and advice following NHS 111 referrals

• In-hours care coordination, helping patients and healthcare professionals access the most appropriate care pathway

Our services bring together clinical, operational and care coordination colleagues to deliver responsive, patient-centred care. Whether providing advice remotely, seeing a patient at a treatment centre, coordinating care or visiting them at home, our teams help patients access the right support.

As part of the HealthHero Group, we exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. HealthHero is Europes largest digital health provider, delivering four million consultations each year through a digital clinic that brings physical and mental healthcare together. Our services range from GP appointments and mental health support to long-term condition management.

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR) and we're rewarded when we do.

We value time, therefore, we have some suggestions to help you better understand Health Hero Integrated Care Clinical Services, and to familiarise yourself with our Quality Account. Please click on the hyperlinks above to learn more about us in just a few moments.

What we offer

• Competitive rates of pay, from an hourly base rate of £33.33 up to £66.66.

• Flexibility and a varied portfolio of work, incorporating all areas of urgent care.

• Generous clinical shift enhancements for all public holidays.

• Comprehensive induction programme and ongoing professional development.

• Continuous professional development with opportunities to maintain and enhance clinical skills.

• Access to bespoke training days with support from external healthcare specialists.

• Generous pension scheme and holiday entitlement.

• Simply Health cash plan.

Apply

To obtain a full job description or to arrange an informal conversation about this role, please contact [email protected]

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at [email protected]

Safeguarding

Please see here for information relating to our commitment to safeguarding as a provider of healthcare.

Person Specification

Experience

Essential

• Skills and experience
• Ability to work autonomously both in-hours and out of hours.
• Evidence of an equivalent accumulation of relevant experience and knowledge.
• Training and experience of physical assessment and clinical reasoning with patients of all ages (including paediatrics).
• Ability to demonstrate a wide knowledge base and competency in clinical practice.
• Understanding of the emergency care pathways.
• Knowledge of primary health care issues affecting a diverse local population.
• Will have at least 2 years worth of prescribing experience.
• Completion of a clinical reasoning module e.g. PADRIP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HealthHero Integrated Care

Address

Fox Talbot House

4 Bellinger Close

Chippenham

SN15 1BN

United Kingdom

Employer's website

https://www.healthhero.com/ (Opens in a new tab)

Job description

Job responsibilities

To deal professionally with queries from visitors and telephone callers, ensuring messages are delivered accurately and efficiently. Resolving local issues and using initiative to take follow-up action when appropriate

Health & Safety: To complete the Health & Safety Log on a monthly basis to report all problems with the infrastructure of the reception area and offices to the facilities department. To work closely with administrators to report and record all maintenance issues in a timely manner, following up outstanding requests as required.

To be a Fire Warden and undertake the necessary training every two years.

Training - To ensure all mandatory training is kept up to date and to participate in any additional training and developmental needs as required by the Business Manager.

Assist with the induction of new staff to the team and to assist with other staffing set ups as necessary.

Reception cover- Able to cover the reception breaks and annual leave

Data Protection - To be comply with the data protection request and assist senior administrator in gathering information required.

To work in a flexible and open manner in line with the needs of the service. To attend regular supervision and annual appraisal meetings.

Person Specification

Experience

Essential

• Proven experience in administrative roles, preferably in a healthcare or medical setting.
• Familiarity with medical terminology and electronic health records systems is desirable.
• Experience in Primary Care and Out-of-Hours Systems EMIS & Adastra
• Proficient use of MS office applications

Skills, Abilities & Vaccinations

Essential

• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy in data entry.
• Effective communication skills, both written and verbal.
• Proficient in the use of Microsoft Office applications.
• Awareness of Data Protection and Confidentiality and ability to handle confidential information with discretion.
• Customer-focused with a commitment to providing high-quality service.
• Adaptable and able to work in a fast-paced environment
• Punctual and reliable
• Flexibility to work Monday to Sunday late evenings/weekends
• Team player with a collaborative and positive attitude
• Ability to prioritise tasks and work independently
• Strong problem-solving skills and a proactive approach to challenges
• Candidates must be up to date with the following vaccinations and be able to provide appropriate evidence of vaccinations-
• Tetanus
• Polio
• Diphtheria
• MMR (Measles, Mumps and Rubella)
• Hepatitis B.

Qualifications

Essential

• Minimum of Math and English GCSE or equivalent, additional qualifications in office administration or a related experience are desirable

Employer details

Employer name

Newham GP co-operative LTD

Address

Balaam Park Health Centre

113 Balaam Street

London

E13 8AF

United Kingdom

Employer's website

http://newhamgpcoop.com/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the Practice Team with a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and signpost patients to the appropriate service or Healthcare Professional

Administrative duties to help with the smooth and efficient running of the Practice including clerical support to clinical staff and other members of the Practice Team

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other Healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other Healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that incorporates the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual annual appraisals, taking responsibility for maintaining a record of own personal and/or professional development and mandatory training
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate

Person Specification

Experience

Essential

• Previous experience working in a NHS GP Surgery or Primary Care Essential criteria
• Experience with using windows software eg WORD, EXCEL etc keyboard skills, computer literacy
• Experience in the use of the EMIS System Evidence of good communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pilgrims Way Surgery

Address

Pilgrims Way

Dartford

Kent

DA1 1QY

United Kingdom

Employer's website

https://www.pilgrimswaysurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide a comprehensive administrative support to the community nursing team including typing of letters, minutes of meetings and other documentation.

Please note as part of the interview process, all interviewee's will be required to complete a Maths & English test.

Person Specification

Qualifications / training

Essential

• NVQ Level 3 or equivalent.
• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience

Desirable

• ECDL or equivalent IT qualification

Experience

Essential

• Experience of Microsoft Word, Excel and Outlook

Desirable

• Experience of filing systems

Skills/knowledge

Essential

• Able to work to deadlines.
• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills.
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal Opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of PAS

Personal qualities

Essential

• Ability to work effectively as a team member
• Ability to make a positive contribution to effective team work
• Reliable and punctual showing good time management skills
• Demonstrates ability to use initiative and take ownership
• Willing to undertake a range of tasks and activities
• Shows flexibility and initiative in planning workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Sparkbrook Health centre

34 Grantham Road

Birmingham

B11 1LU

United Kingdom

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please ensure you evidence in the Essential Criteria how you uphold the Trust Values Compassion Excellence Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification

Qualifications

Essential

• Successful completion of Care Certificate within 12 weeks of appointment
• Complete specialty-required knowledge competencies within agreed time period (up to 6 months)
• Must possess a willingness to undertake further study to achieve competency levels required

Desirable

• Specific specialty on-the-job training
• Good general standard of education to vocational level 3 (GCSE 'A' level standard or equivalent)

Experience

Essential

• Communicating with a range of people from different backgrounds
• Understanding the role of the Health Care Support Worker
• Knowledge of personal care and related procedures, clinical observations, relevant legislation
• Complete specialty-required skills within agreed time period (up to 6 months)
• Work effectively in a team
• Demonstrate effective and safe care
• Contribute to the support and development of new staff
• Work under pressure
• Information technology use
• Attention to detail e.g. patient records
• Accuracy (words and numbers)
• Effective written and verbal communication skills (literacy and numeracy)
• Good observation skills and recognition of the importance of reporting

Desirable

• Teaching skills
• Recent experience of working in a healthcare environment
• Previous care experience in the specialty area
• Working in acute environment as a Health Care Support Worker

Additional Criteria

Essential

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

United Kingdom

Employer's website

https://royalpapworth.nhs.uk/working-here (Opens in a new tab)

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Professional / technical qualifications

Essential

• First level nursing registration
• Diploma or first level degree
• Evidence of recent professional development

Desirable

• ENB 998 or recognised Teaching and Assessing Certificate
• Advanced Communication Course
• NHS Specialist Screening Practitioner Bowel Cancer Screening course

Work Experience

Essential

• Extensive post registration experience

Desirable

• Knowledge of health promotion activity

Knowledge

Essential

• Excellent understanding of the Bowel Cancer Screening Programme pathways and processes
• Understanding of the Bowel Cancer Screening System (BCSS)

Desirable

• Experience in conducting quality audits

Skills

Essential

• Excellent written and verbal communication skills
• Experience of working within a multi-disciplinary team
• Experience of managing a patient case load

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

William Farr House

Mytton Oak Road

Shrewsbury

SY3 8XL

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• oEducated to GCSE standard with Maths and English Grades 4-9

Desirable

• Information Governance training and NAAASP Screening Technician Accreditation

Experience

Essential

• oExperience with computer database input and related equipment oExperience of working with patients in a healthcare setting. oExperience working in a small team

Desirable

• Experience working as a NAAASP Screening Technician - Experience working in a Radiology Department

Skills

Essential

• oGood communication skills oGood interpersonal skills oGood active listening skills oUnderstand confidentiality oAbility to work in a team

Desirable

• Customer care training / Patient care training

Personal Qualities

Essential

• oMotivated, enthusiastic and confident oAdaptable and able to work under pressure oQuick learner and able to problem solve. oDependable and reliable oMethodical approach to work oAble to accept training and constructive criticism and assertive enough to express own needs. oAbility and patience to deal with demanding or difficult enquiries oSupportive and caring behaviour

Desirable

• Committed to personal development / career improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton oak Road

Shrewsbury

SY3 8XQ

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Personal Qualities

Essential

• Professional attitude towards nursing
• Effective role model
• Enthusiastic and motivated
• Good communication/interpersonal skills
• Flexible approach to work
• Ability to work under pressure

Skills & Attributes

Essential

• Time management/prioritisation skills
• Delegation skills
• Organisational skills
• Computer literate skills
• Effective use of resources

Desirable

• People management skills
• Team leadership experience

Knowledge & Understanding

Essential

• Professional awareness
• Safeguarding
• Clinical governance
• Wales Neonatal Network

Work Experience

Essential

• Sufficient experience at Band 5 in NICU
• Evidence of Clinical Development

Desirable

• Quality improvement/Audit experience
• Rostering experience
• Neonatal Transport Experience

Education & Training

Essential

• Registered Nurse/Midwife
• Qualified in Speciality
• Newborn Advanced Life Support

Desirable

• Teaching Qualification
• Basic Management Course
• Mentorship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Grange University Hospital

Caerleon Road, Llanfrechfa

Cwmbran

NP44 8YN

United Kingdom

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications

Essential

• Doctoral level training in clinical or counselling psychology (or its equivalent for those trained prior to 1996), as accredited by the HCPC, including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology, as accredited by the British Psychological Society.
• Professional registration with the Health and Care Professions Council (HCPC).
• Eligible for Practitioner Full Membership of the BPS Divisions of Clinical or Counselling Psychology

Desirable

• Post-doctoral training in one or more additional specialised areas of psychological practice

Experience

Essential

• Experience of working as a qualified clinical or counselling psychologist at a highly specialist level.
• Experience of working and communicating with a wide variety of patient groups, across the whole life course and presenting with the full range of clinical severity across a range of care settings including inpatient, community, outpatient, residential, primary care
• Experience in the management of services, including the management of psychology staff groups.
• Experience in leading on the promotion and development of psychological approaches within health care settings.
• Experience of working clinically within health and medical settings.
• Experience of maintaining a high degree of professionalism in the face of highly emotive and distressing psychological and physical health problems, verbal abuse and the threat of physical abuse.
• Experience of exercising full clinical responsibility for clients' psychological care and treatment, both as a professionally qualified care co-ordinator and also within the context of a multi-disciplinary care plan
• Experience of teaching, training, and professional and clinical supervision.

Desirable

• Experience of the application of psychology in different cultural contexts.
• Experience of representing psychology within the context of multi-disciplinary care
• Experience in project management.

Skills and Knowledge

Essential

• Doctoral level knowledge of clinical/counselling psychology, including highly developed knowledge of lifespan developmental psychology, models of psychopathology, clinical psychometrics and neuropsychology, and two or more distinct psychological therapies.
• Highly developed skills in the use of complex methods of psychological assessment, intervention , and management, frequently requiring sustained and intense concentration.
• A high-level ability to communicate effectively both in writing and orally complex, highly technical and clinically sensitive information to patients, their families, carers and a wide range of lay and professional persons.
• Ability to exercise judgement when presented with highly complex facts or situations, which require the analysis, interpretation , and comparison of a range of options.
• Skills in providing consultation to other professional and non - professional groups.
• Doctoral level knowledge of research design and methodology, including complex multivariate data analysis as practiced within the field of clinical or counselling psychology .
• Ability to identify and employ mechanisms of clinical governance as appropriate, to support and maintain clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Knowledge of legislation & policy in relation to DPS's patient groups and psychological, neurological and physical health/mental health.
• Formal training in supervision of other psychologists.
• Evidence of continuing professional development as recommended by HCPC and BPS.
• Skills in working with diversity

Desirable

• Knowledge of the theory and practice of specialised psychological therapies in specific difficult to treat groups (e.g., personality disorder, chronic or terminal illness, complex psychological or physical problems, dual diagnoses, people with additional disabilities etc).

Personal Qualities

Essential

• Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours.
• Ability to identify, and employ as appropriate, clinical governance mechanisms for the support and maintenance of clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Positive attitude, sensitivity and commitment to working with relevant patient groups and their significant others.
• Experience in working with interpreters.
• Ability to think creatively and flexibly about psychology as applied to designated services
• Excellent organisational skills, able to work with appropriate autonomy and able to recognise when escalation to the DPS senior management team is required.

Desirable

• Ability to develop and use complex multi -media materials for presentations in public, professional and academic settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Sheffield Teaching Hospitals

Herries Road

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Education and Qualifications

Essential

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

• Experience of working within an office environment
• Experience of working in a public facing role.

Desirable

• Relevant experience within the NHS

Further Training

Essential

• Knowledge of / experience of using information and/or customer service systems.
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

Desirable

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills and Knowledge

Essential

• Understanding of Data protection issues and the ability to maintain confidentiality.
• Excellent communication skills, with ability to deal with staff at all levels.
• Good working knowledge of Microsoft Office Packages particularly Microsoft Excel
• Ability to deal with patients details in a caring and confidential manner
• Displays use of initiative with effective organisational skill
• Excellent time management skills with the ability to prioritise and meet deadlines
• On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Sheffield

S5 7AU

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For questions about this job, contact:

Name: Nick Tromans

Position: EUC Operation Manager

Email: [email protected] Shortlisting Date: 8th September Interview Date: 14th September

Are you ready to use your IM&T Technician skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our End User Compute team within the Leeds Teaching Hospitals NHS Trust.

Your role will be within our EUC Operations Team, based both at the Leeds General Infirmary or St. Jamess University Hospital, reporting to the respective EUC Ops Team Leaders.

This position is part of a team providing day-to-day technical IT support for staff within Leeds Teaching Hospitals NHS Trust. A critical part of the role will be extensive support for the ongoing Hardware Refresh programme designed to maintain our IT estate in a healthy and cyber secure condition.

The successful candidate must demonstrate an excellent understanding of Microsoft Windows operating systems and Microsoft Office backed up by at least three years’ experience within an IT support environment including a service desk. Although this post operates a flexi hour system there will be a requirement to cover the hours of 8am to 6pm, Monday to Friday, within the departmental rota. Travel to different sites within the Trust may be required as part of the post holder’s duties.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions.

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trust’s information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. It’s an exciting time to join us, as we offer varied and rewarding opportunities.

We’d love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

If you choose to use Al tools to complete your application, please take the time to edit and personalise your application and ensure that the language used reflects your behaviours, ideas and values. We want to understand what you can bring to LTHT and your reasons for applying, not a version of these created by AI. AI is a tool, it is not a replacement for your thoughts, experience and ideas.

Substantial experience within an IM&T support environment

Ability to communicate with all levels of staff within the Trust

Extensive evidence of being a team player and putting the needs of others before your own.

Good history of performance and attendance

Ability to work within clearly defined operating policies with little direct supervision

Sufficient skills and knowledge to provide a quality service to users of Trust IM&T technology

Good communication skills, both verbal and written, demonstrating an ability to deal with issues from service users using appropriate negotiation and persuasion skills

Logical and analytical approach required to analyse situations/information to identify and resolve a range of IM&T related problems including computer system errors, user, programme problems

Commitment and enthusiasm with a keen desire to attain high standards within a service environment

Ability to remain focused and concentrated for prolonged periods whilst working under pressure

Please see the attached job description for further information about this vacancy.

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Person Specification

Qualifications

Essential

• For further information, please click 'Apply' where you can download the full job description and person specification from our careers site.

Experience

Essential

• For further information, please click 'Apply' where you can download the full job description and person specification from our careers site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Cross Site

Leeds

West Yorkshire

LS9 7TF

United Kingdom

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

Essential

• Significant experience as a Therapy support worker within hospital, community or social care setting Evidence of carrying out therapy interventions without direct supervision.

Desirable

• Experience and knowledge of Health and safety issues
• Working with patients with complex rehabilitation needs
• Experience working in a multidisciplinary team

Qualifications

Essential

• Recognised qualification in a relevant subject e.g. NVQ3 diploma in rehabilitation support, or relevant experience

Skills

Desirable

• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Swansea Bay University Health Board

Address

Morriston Hospital

Heol Maes Eglwys

Swansea

SA6 6NL

United Kingdom

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Practice Pharmacist

Title: Practice Pharmacist

Responsible (clinically) to: GP

Responsible (administratively) to: Practice Manager

Job Summary

The main purpose of the role is to deliver clinical pharmacy support to Wetmore Road Surgery through management and interventions of your own patient caseload. You will work as part of the general practice team to resolve day-to-day medicine issues and deliver direct patient care. This includes managing long-term conditions, specific advice for those on multiple medications and better access to health checks.

Key Responsibilities

To reconcile medicines following discharge from hospitals, intermediate care and into care homes, including identifying and rectifying unexplained changes and working with patients and community pharmacists to ensure patients receive the medicines they need post discharge.

Reduce inappropriate poly-pharmacy and wasteful prescribing through clinical medication review

Set up and manage systems to ensure continuity of medicines supply to high-risk groups of patients (e.g. those with medicine compliance aids or those in care homes).

Identification of cohorts of patients at high risk of harm from medicines through pre-prepared practice computer searches. This might include risks that are patient related, medicine related, or both.

Review the use of medicines most commonly associated with unplanned hospital admissions and readmissions through audit and individual patient reviews. Put in place changes to reduce the prescribing of these medicines to high-risk patient groups.

Update and implement a practice repeat prescribing policy. Manage the repeat prescribing reauthorisation process by reviewing patient requests for repeat prescriptions and reviewing medicines reaching review dates and flagging up those needing a review to the GP

Undertake Clinical Medication Reviews and Structured Medication Reviews with patients, implement required actions or produce recommendations for the GP on prescribing and monitoring as appropriate.

Work with care home staff to improve safety of medicines ordering and administration.

Contribute pharmaceutical advice for the development and implementation of new services that have medicinal components (e.g. advise on treatment pathways)

Work with the Practice Manager and GPs to ensure the practice is compliant with CQC standards where medicines are involved. Undertake risk assessment and management and ensure compliance with medicines legislation.

To contribute to public health campaigns, including flu vaccinations, and adult immunisation programmes.

Answers all medicinerelated enquiries from GPs, other practice staff and patients with queries about medicines.

Analyse, interpret and present medicines data to highlight issues and risks to support decision making.

Undertake simple audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the practice team.

Provide education and training to primary healthcare team on therapeutics and medicines optimisation.

Monitor practice prescribing against the GMMMG RAG list and make recommendations to GPs for medicines that should be prescribed by hospital doctors (red drugs) or subject to shared care (amber drugs).

Auditing practices compliance against NICE technology assessment guidance.

Provide newsletters or bulletins on important prescribing messages.

Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance.

Support the practice in adopting local and national medication safety strategies such as PINCER.

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment.

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Anticipate barriers to communication and take action to improve communication.

Estimate and maintain effective communication with individuals and groups within the practice environment and with external stakeholders.

Act as an advocate when representing patients and colleagues.

Delivering a Quality Service

Recognise and work within own competence and professional code of conduct

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.

Prioritise, organise and manage own workload in a manner that maintains and promotes quality.

Deliver care according to NICE guidelines and evidence-based care.

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.

Participate in the maintenance of quality governance systems and processes across the practice.

Utilise the audit cycle as a means of evaluating the quality of the work of self and team, implementing improvements where required.

Collaborate on improving the quality of healthcare in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate.

Evaluate the patients response to healthcare provision and the effectiveness of care.

Support and participate in shared learning across the practice and wider organisation.

Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis).

Assess the impact of policy implementation on care delivery.

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedures and local guidance.

Leadership Personal and People Development

Take responsibility for own development, learning and performance including participating in clinical supervision and acting as a positive role model

Support the development of others in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Participate in planning and implementing changes within the area of care and responsibility, specifically, community care, learning disabilities and dementia care.

Contribute and participate in the development of local guidelines, protocols and standards

Ensure awareness of sources of support and guidance (eg PALS), and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Team Working

Understand own role and scope, and identify how this may develop over time.

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence.

Ensure clear referral mechanisms are in place to meet patient needs.

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team.

Work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Participate in team activities that create opportunities to improve patient care.

Participate in and support local projects as agreed with the practice management team.

Management of Risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients.

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to healthcare for all.

Participate in the local implementation strategies that are aligned to the values and culture of general practice.

Utilising Information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information.

Review and process data using accurate Snomed codes to ensure easy and accurate retrieval for monitoring and audit processes.

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition.

Collate, analyse and present clinical data and information to the team using appropriate charts and/or graphs to enhance care.

Learning and Development

Act as mentor for more junior staff and students, assessing competence against set standards as requested and if appropriately qualified.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments.

Assess own learning needs and undertake learning as appropriate.

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information.

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.