Job description

Job responsibilities

Trainer Coordination

Provide functional leadership to the network of Trust Training Leads and trainers, setting expectations for trainer nomination, capability, preparedness and delivery ahead of Train-the-Trainer sessions.

Provide authoritative specialist advice to senior managers, Trust Training Leads and trainers on training governance, compliance, readiness, capability and change impacts.

Support NWL Trusts Programme team to onboard confirmed trainers with timely access to materials, the training environment, and relevant programme updates; monitor availability and escalate attendance risks promptly. Support each Trust to identify, nominate, and confirm trainers and back-ups ahead of TTT sessions.

UAT Testers training coordination

Coordinate and schedule training for identified UAT Testers.

Support Trusts and Trainers to onboard confirmed UAT testers with timely access to materials and the training environment; monitor availability and escalate attendance risks promptly.

Training Materials

Define and agree with Trusts the required end-user training materials e.g. PPT, Quick Reference Guides, Videos etc.

Set and assure programme standards for the localisation, approval, version control and publication of training materials across Trusts, ensuring content remains accurate, accessible and aligned to approved processes.

Support training content upload and manage the distribution of pre-reading materials to all attendees ahead of sessions.

Tracking & Reporting

Act as business owner for programme training information, defining data standards and controls for learner registers, role mapping, completion and readiness reporting; assure data quality and provide authoritative reporting to programme governance.

Own and resolve training risks relating to completion shortfalls, resource constraints and scheduling conflicts; determine mitigating action within delegated authority and escalate only matters requiring Programme Board decision.

Administration & Post-Go-Live

Establish and oversee programme-wide controls for bookings, attendance, completion and evaluation data; analyse findings and direct continuous improvement of training materials, delivery methods and learner support.

Coordinate training environment provisioning with technical teams and manage learner access to the Oracle Fusion ERP training environment.

Lead the planning and deployment of post-go-live learning support, including floor-walking, lunch-and-learn sessions and job aids, directing Trust Trainers and Change Champions to meet agreed adoption priorities.

Person Specification

Education and qualifications

Essential

• Postgraduate diploma-level knowledge or equivalent specialist experience in learning and development, programme/change management, business administration or a related discipline, supported by evidence of continuing professional development.
• English and Mathematics GCSE or equivalent

Desirable

• Educated to A Level, NVQ level 3 in Business and Administration or equivalent experience

Experience

Essential

• Experience coordinating training in a large or multi-site organisation:
• Managing schedules, bookings, and communications across different teams at the same time.
• Significant experience of coordinating training within a large-scale transformation programme
• Experience of delivering presentations, workshops and training sessions to large and varied groups
• Understanding of ERP systems and business processes within Finance and Procurement.
• Knowledge of NHS governance, organisational structures and workforce planning.
• Proven ability to build and maintain effective relationships with stakeholders at all levels of an organisation.
• Significant experience of providing functional or professional leadership to a dispersed training network, setting standards and assuring capability and delivery.
• Experience of managing complex programme-wide risks, dependencies and competing resource demands, with authority to determine and implement corrective action
• Experience of developing and implementing governance frameworks, operating procedures, evaluation approaches and readiness criteria across a multi-organisational programme.

Desirable

• Previous involvement in a large technology or systems change programme
• Familiarity with finance or procurement processes in an NHS setting
• Experience of monitoring budgets or expenditure, developing forecasts and delivering value for money within delegated financial controls

Skills and Knowledge

Essential

• Confident using Microsoft 365 tools - particularly Outlook, Teams, and Excel - to manage information, track progress, and communicate clearly
• Comfortable producing straightforward reports and records for a management audience, with a strong attention to detail
• Experience coordinating training in a large or multi-site organisation: managing schedules, bookings, and communications across different teams at the same time.
• Highly organised and dependable, able to keep multiple workstreams moving without things falling through the cracks
• Strong influencing and negotiation skills, with the ability to gain engagement and commitment from stakeholders.
• Ability to adapt communication approaches to meet the needs of different audiences and learning styles
• Experience of producing high-quality written materials, including training documentation, reports, guidance notes and communications.

Desirable

• Experience supporting a training or learning function, including working with online training platforms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital NHS Foundation Trust

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety. If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]

Recommend a friend or family member and earn cash!

Do you have a friend or family member you would recommend to join us? Or do you know someone who wants to return to practice in the NHS? If the person you refer is appointed by the Trust and completes their probationary period you will receive £500 reward payment for the introduction! Please contact the recruitment team if you require further info!

Person Specification

Additional Requirements

Essential

• Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.

Experience

Essential

• Previous experience in a similar role

IT Skills

Essential

• Basic IT skills

Knowledge Skills & Training

Essential

• Good Communication Skills
• Able to prioritise workload
• Level 2 in Basic Food Hygiene Certificate or working towards
• Level 2 in Housekeeping or working towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Alumhurst Rd

49 Alumhurst Rd

Bournemouth

BH4 8EP

United Kingdom

Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

JOB SUMMARY

The Health Care Assistant (HCA) will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of registered professionals working as part of a multi-disciplinary health and care team.

The post holder will: Participate in the delivery of personal patient centred care, alwaysmaintaining a compassionate and professional attitude with patients, their families and carers. Contributes to the service/ team organisation. Support registered nurses/ nursing associates and Allied Health Careprofessionals (AHPs) in the provision of a caring and safe environment. Records patient observations and changes to patients clinical conditionand carries out limited clinical care duties.This post is suitable to people who have experience as health care supportworker/ clinical support worker.The post holder will work shift patterns associated with the team /service / site where the post is offered.

KEY RELATIONSHIPS Nursing colleagues Non-clinical administration colleagues Therapy colleagues Medical colleagues Operational colleagues

Person Specification

Qualifications and Training

Essential

• Level 2 qualification (Examples: GCSE Grades 9-4 or A-C, Level 2 diploma, Functional skills level 2)
• Internationally educated applicants will have to evidence UK ENIC

Desirable

• Care certificate/ NVQ Level 3/ equivalent in a healthcare related topic

Skills

Essential

• Ability to work with competing priorities in a fast paced environment

Desirable

• Good organisational skills

Knowledge

Essential

• Good standard of written and spoken English
• Basic Computer Skills
• Understanding of role requirement hours days/ evenings and weekends

Experience

Essential

• Experience of team working as employee or volunteer
• Ability to demonstrate understanding of the role and tasks involved

Desirable

• Can demonstrate transferable skills from previous paid or voluntary work
• Has experience of working in a person centred/ facing role in paid or voluntary capacity
• Understanding of the principles of safeguarding in relation to this role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Orthopaedic Hospital NHS Foundation Trust

Address

The Royal Orthopaedic Hospital

Bristol Road South

Birmingham

B31 2AP

United Kingdom

Employer's website

https://www.roh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

It is desirable to have a sub-specialty interest in one or more of the following: skin, lung , genitourinary, and head and neck pathology. The post-holder will also be given flexibility within the existing structureto develop further sub-specialist interests.

The post holder will be required to:- Participate as an active member of the East Kent Cellular Pathology Service and contribute to overall service provision, planning and development.- Develop sub-specialty interest(s) as part of planned and agreed service development. Each sub-specialist area has a nominated Lead Pathologist and one or more deputies. Currently there is sub-specialist reporting of Lung, Skin, Head and Neck, Lymphoid, Endocrine, Lower and Upper GI, Breast, Gynae, Urology, Liver, Soft Tissue, Gynae and Non Gynae Cytology.- Participate in Multidisciplinary Meetings which support specialty cancer services, becoming responsible for quality assurance in the relevant specialties.- Participate in clinical audit. Internal audit takes place on a regular basis and there are appropriate facilities and secretarial support. Cellular pathology participates in external quality assurance schemes (EQA) for gynaecological cytopathology, breast screening pathology and general histopathology, Head &Neck pathology, bowel cancer screening, and gastrointestinal. The post holder would be expected to participate in the specialist EQAs required for this post. Periodic audit meetings are held with clinicians and within the department.

For full details, please see the Job Description & Person Specification.

Person Specification

Qualifications and Training

Essential

• Full GMC Registration on the specialist register or within 6 months of CCT and for international doctors applying through the portfolio pathway, paperwork submitted

Desirable

• Subspecialty interest in one or more of: skin, lung genitourinary, and head and neck pathology

Skills and experience

Essential

• The applicant is expected to have experience of working as a pathologist in an NHS Trust at specialist grade or above with at least 6 months of independent reporting.
• Independently presenting MDMs

Desirable

• The applicant is expected to have experience of working as a pathologist in an NHS Trust at consultant level
• Evidence of digital pathology validation

Clinical governance

Essential

• Audit participation

Other requirements

Essential

• Willing to work as part of a team with flexibility and to take on managerial roles after initial period as required

Desirable

• Willingness for flexible on-site, hot-desking and remote working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

William Harvey Hospital

Ashford

TN24 0LZ

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Measurement of visual acuity using logMAR, and other acuity tests

Visual field tests Perform the relevant visual field test for the patient within Eye Department protocols on the Humphrey Field Analyser, liaising with Orthoptic staff where necessary in complex cases. Identify where visual fields have changed significantly, have unexpected variations, or which may indicate deterioration and to seek advice from either Medical or Orthoptic staff.

Perform routine retinal imaging using the appropriate diagnosis protocols

Perform Ocular Coherence Tomography and provide the required analysis to aid diagnosis and monitor treatment of retinal conditions

Biometry - To undertake Biometry with a high level of accuracy and speed, using both contact and non-contact methods. To ensure regular monitoring of personal accuracy and to take part in regular audit of biometry. This technique may involve an uncomfortable working position particularly with patients confined to a wheelchair.

Fundus photography To take clear accurate photographs of various eye conditions and to record the results on the computer database demonstrating knowledge of the more frequently seen ophthalmic conditions such as diabetic retinopathy, macular degeneration, and glaucoma.

Assist in the printing of all modes of ophthalmic imaging as required

Instil drops for use in ophthalmic procedures in line with current Patient Group Directions

Maintain accurate records for all clinics undertaken

Undertake pre-assessment of cataract patients and provide initial advice accordingly

Use the hospital appointment system to make appointments and deal with patient enquiries

Undertake clerical duties in administration of the intravitreal service for macular degeneration and other pathologies needing treatment

Undertake training, as required, in ophthalmic imaging and technical procedures, under the supervision of the Head Orthoptist or other designated staff.

Organisational Responsibilities

To maintain accurate comprehensive and up-to-date documentation, in line with legal and professional standards and requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.

To be actively involved in the collection of appropriate data and statistics for the use of the department

To be aware of the Health and Safety aspects of the job, implement any policies which may be required to improve the safety of the workplace, record and report promptly any adverse incident to the appropriate staff, and ensure that equipment in use is safe.

To comply with Trust and departmental policies and procedures, and be involved in the reviewing and updating as appropriate.

Professional and Personal Responsibilities

• To undertake measurement and evaluation of work and current practice through the use of multi-disciplinary (including Doctors, nurses, health care assistants, secretaries and optometrists) and audits within the ophthalmology department. From this to be able to make recommendations for and implement changes in practice
• Participate in staff meetings, professional clinical meetings and other courses/conferences to maintain CPD and enhance personal knowledge and skill
• Reporting for duty punctually.
• Attend such mandatory training as required within the role
• To be CRB cleared.
• To undertake any other in-house training as required by the Head Orthoptist
• Maintain and adhere to Trust Policies and Procedures
• Promote Health and Safety of patients, relatives and Trust staff
• There may also be a requirement to undertake other duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

PLEASE SEE JOB DECRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

• Working in a multi-disciplinary environment
• Recent experience in an ophthalmic environment
• Ability to perform Humphrey Visual Field testing, OCT scan, retinal photography and biometry
• Ability to plan and prioritise own and others workload
• Approachable. Polite. Flexible. Excellent communication skills
• Basic IT skills
• Demonstrates an interest in the specialty
• Ability to demonstrate initiative
• Manual dexterity
• Foundation Degree in Ophthalmic Science and Technology or equivalent

Desirable

• Recent experience of working in the specialty
• Previous experience with fluorescein angiography
• Previous experience with IOL Master and A scan ultrasound
• Previous experience with Ocular Response Analyser (ORA)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Assessment against application form

Essential

• Meets essential criteria against knowledge and experience
• Meets Essential Criteria against behaviours and values
• Meets essential criteria against skills and ability

Assessment against application form

Desirable

• Meets desirable criteria against knowledge and experience
• Meets desirable Criteria against behaviours and values
• Meets desirable criteria against skills and abilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

RCI

Haylock House

Kettering

NN15 6EY

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• Registered Mental Health Nurse
• Current professional registration
• Evidence of continued professional development
• Risk assessment and management training
• Safeguarding Level 3
• Menorship qualification

Desirable

• Therapies skills training/ qualification
• Psychosocial interventions
• Suicide prevention training
• STORM
• Supervision training

Experience

Essential

• Extensive experience of working in Mental health settings
• Demonstrable experience of case managing people presenting in mental health crisis
• Substantial experience of leading in risk assessment and risk management planning
• Co-producing care plans and crisis plans alongside client and families
• Multi-agency working
• Experience of working across service boundaries with local authorities, voluntary sector and peer support services
• Involving service users and carers in care delivery

Desirable

• Experience of working within a crisis service
• Experience of acute inpatient experience
• Working with service users and carers in service improvement
• Values based recruitment

Knowledge

Essential

• Excellent knowledge of mental illness, signs and symptoms
• Excellent mental health assessment and risk assessment skills
• Excellent Knowledge of a range of evidence based treatments and therapies relevant to service
• Excellent knowledge around harm minimisation
• Understanding of self-harming behaviours and the management of this
• Experience of working with trauma and a high degree of knowledge
• Models of care relevant to working with people in mental health crisis
• A sound knowledge of the Mental Health Act
• A sound knowledge of the Mental Capacity Act
• Knowledge of the current policy and guidance in relation to the development of Mental Health Services
• Excellent knowledge of community resources both statutory and non- statutory
• Detailed understanding of the principles of recovery
• Evidence of continuing professional development

Desirable

• Family education training
• Care Act
• Self-harming intervention
• Mood masters
• Experience of working within Trauma informed services

Skills

Essential

• Assessing, formulating and working with people presenting in heightened state of distress
• Clinical risk assessment and contingency planning
• Excellent defensible record keeping
• Brief psychological interventions/strategies for managing crisis
• Self-harm / harm minimisation skills
• Ability to manage high expressed emotions and severely challenging behaviours
• Ability to provide appropriate education and training to qualified and unqualified staff as appropriate
• Communicating (oral and written) complex/highly technical and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS
• Ability to understand the importance of relatives and partners involvement in care and risk assessment and management planning
• Ability to undertake a full range of physical interventions e.g. moving and handling and reducing restrictive interventions
• Ability to demonstrate effective time management and disciplined self-organisation
• Ability to value diversity and respond constructively to discriminatory behaviour
• Ability to deal with verbal aggression
• To have excellent engagement abilities
• To poses an interest in individuals and a passion for delivering high quality services
• To work as part of an MDT

Desirable

• Mood masters

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Onyx Centre

Tickhill Road Site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

Measurement of visual acuity using logMAR, and other acuity tests

Visual field tests Perform the relevant visual field test for the patient within Eye Department protocols on the Humphrey Field Analyser, liaising with Orthoptic staff where necessary in complex cases. Identify where visual fields have changed significantly, have unexpected variations, or which may indicate deterioration and to seek advice from either Medical or Orthoptic staff.

Perform routine retinal imaging using the appropriate diagnosis protocols

Perform Ocular Coherence Tomography and provide the required analysis to aid diagnosis and monitor treatment of retinal conditions

Biometry - To undertake Biometry with a high level of accuracy and speed, using both contact and non-contact methods. To ensure regular monitoring of personal accuracy and to take part in regular audit of biometry. This technique may involve an uncomfortable working position particularly with patients confined to a wheelchair.

Fundus photography To take clear accurate photographs of various eye conditions and to record the results on the computer database demonstrating knowledge of the more frequently seen ophthalmic conditions such as diabetic retinopathy, macular degeneration, and glaucoma.

Assist in the printing of all modes of ophthalmic imaging as required

Instil drops for use in ophthalmic procedures in line with current Patient Group Directions

Maintain accurate records for all clinics undertaken

Undertake pre-assessment of cataract patients and provide initial advice accordingly

Use the hospital appointment system to make appointments and deal with patient enquiries

Undertake clerical duties in administration of the intravitreal service for macular degeneration and other pathologies needing treatment

Undertake training, as required, in ophthalmic imaging and technical procedures, under the supervision of the Head Orthoptist or other designated staff.

Organisational Responsibilities

To maintain accurate comprehensive and up-to-date documentation, in line with legal and professional standards and requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters.

To be actively involved in the collection of appropriate data and statistics for the use of the department

To be aware of the Health and Safety aspects of the job, implement any policies which may be required to improve the safety of the workplace, record and report promptly any adverse incident to the appropriate staff, and ensure that equipment in use is safe.

To comply with Trust and departmental policies and procedures, and be involved in the reviewing and updating as appropriate.

Professional and Personal Responsibilities

• To undertake measurement and evaluation of work and current practice through the use of multi-disciplinary (including Doctors, nurses, health care assistants, secretaries and optometrists) and audits within the ophthalmology department. From this to be able to make recommendations for and implement changes in practice
• Participate in staff meetings, professional clinical meetings and other courses/conferences to maintain CPD and enhance personal knowledge and skill
• Reporting for duty punctually.
• Attend such mandatory training as required within the role
• To be CRB cleared.
• To undertake any other in-house training as required by the Head Orthoptist
• Maintain and adhere to Trust Policies and Procedures
• Promote Health and Safety of patients, relatives and Trust staff
• There may also be a requirement to undertake other duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

PLEASE SEE JOB DECRIPTION FOR FULL DUTIES OF THE ROLE

Person Specification

Experience

Essential

• Working in a multi-disciplinary environment
• Recent experience in an ophthalmic environment
• Ability to perform Humphrey Visual Field testing, OCT scan, retinal photography and biometry
• Ability to plan and prioritise own and others workload
• Approachable. Polite. Flexible. Excellent communication skills
• Basic IT skills
• Demonstrates an interest in the specialty
• Ability to demonstrate initiative
• Manual dexterity
• Foundation Degree in Ophthalmic Science and Technology or equivalent

Desirable

• Recent experience of working in the specialty
• Previous experience with fluorescein angiography
• Previous experience with IOL Master and A scan ultrasound
• Previous experience with Ocular Response Analyser (ORA)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The staff nurse will accept delegated responsibility for specific activities/areas from the NIC.Maintaining the philosophy, policies, standards of care and morale of the department, whilst also being aware of the importance of the role in supporting members of the emergency team, in line with the trusts PROUD values.S/he will strive to deliver high standards of care to patients and their carersS/he will continue to develop, practice and expand own general and specialist nursing skills.S/he will work with colleagues to ensure high standards of nursing care in the department.S/he will maintain high standards of professional and ethical responsibility, and be aware of medico-legal aspects of the emergency department.

Person Specification

Education & Qualifications

Essential

• Registered Childrens Nurse
• Level 3 Safeguarding

Desirable

• PILS certificate or proof of up-to-date BLS
• Mentoring/Assessing qualification or willingness to undertake.

Experience

Essential

• Paediatric Nurse

Desirable

• Evidence of further study.

Skills and Knowledge

Essential

• IV competent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Processing departmental purchasing and suppliers invoices.

Maintain project governance documentation

Develop and maintain project directory for consultants, suppliers and contractors.

Support the procurement process on the project side for large scale contracts e.g. equipping, main construction tender

Provide secretarial support to the team.

Provide absence ad hoc cover/support if required for the E&F administrative team.

Managing/reporting and updating the project folder

Provide administrative support to the team, including:

Coordinating the ADC Programme Board Meeting and associated documentation

Coordinating the Steering Group documentation

Supporting with the administration associated with tender processes Processing/raising purchase orders

Processing payments and invoices

Chasing tender returns and tracking procurement packages

Coordinate clinical user group and key stakeholder workshops

Liaise with the architect to ensure design development workshops are arranged as per stakeholder programme, coordinating and responding to any amendments in programme

Support the sustainability and BREEAM work stream, coordinating meetings and information required in conjunction with the project support manager

Support the administration of workshops, where required

Proactively liaise with Divisions to ensure appropriate attendance at workshops

Maintain project governance documentation:

Person Specification

Education

Essential

• first degree or equivalent

Desirable

• NHS work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham road

London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Care Advisor (PCA) Job Description

Responsible to: Patient Care Advisor Team Leader / Patient Care Advisor Manager Accountable to: Patient Care Advisor Manager / Practice Manager Hours: As agreed, with flexibility required to meet service needs.

The Patient Care Advisor (PCA) is the first point of contact for patients accessing the practice and plays a vital role in delivering an efficient, professional and compassionate service.

The post holder will provide high-quality reception and administrative support, ensuring patients are signposted to the most appropriate service while supporting the safe and effective operation of the practice. You will work collaboratively with the wider multidisciplinary team to provide an excellent patient experience and contribute to the smooth running of practice services.

Welcome patients and visitors in a courteous, professional and compassionate manner. Provide excellent customer service both face-to-face and over the telephone, dealing with enquiries sensitively and efficiently. Maintain patient confidentiality, manage difficult conversations calmly and professionally, and promote a positive image of the practice.

Answer incoming calls promptly and courteously, assess patient needs using agreed protocols and signpost appropriately. Book, amend and cancel appointments using SystmOne and manage appointment requests in accordance with practice policies and total triage processes. Take accurate messages and ensure timely communication with clinicians and colleagues.

Support patients who are unable to complete SystmConnect requests independently and complete requests on their behalf where appropriate. Promote and support the use of the NHS App, SystmConnect and other online services, ensuring sufficient information is obtained to enable appropriate clinical triage.

Book, amend and cancel appointments across clinical services, ensuring patients are booked into the most appropriate appointment type. Explain appointment processes clearly and escalate urgent clinical concerns in accordance with practice policy.

Help patients access the most appropriate NHS or community service. This includes Pharmacy First, community pharmacies, NHS 111, urgent treatment centres, community services, social prescribing, mental health services, local authority services and voluntary organisations.

Process new patient and temporary resident registrations, update demographic information, verify identity where required and maintain accurate patient records.

Provide administrative support to the clinical team, including raising pathology and diagnostic test requests where authorised, booking interpreters, processing post, scanning and workflowing clinical correspondence and supporting wider practice administrative processes.

Maintain accurate and timely information within SystmOne, follow document management procedures and comply with GDPR and Information Governance requirements. Confidentiality must be maintained at all times.

Work collaboratively with clinicians and the wider practice team, support colleagues during busy periods and provide cover across reception positions. Participate in team meetings and contribute to service development and improvement.

Follow practice policies and procedures, report incidents and patient safety concerns and participate in audits and continuous improvement. Comply with safeguarding, infection prevention and Health & Safety requirements and promote equality, diversity and inclusion.

Participate in annual appraisal, complete mandatory training and maintain ongoing professional development.

This job description is not exhaustive and may be amended to meet the changing needs of the practice.

Person Specification

Experience

Essential

• Previous experience in a customer service, reception, administrative or other public-facing role.
• Experience of dealing with people by telephone and/or face-to-face in a professional environment.
• Experience of using IT systems and accurately entering, retrieving and maintaining information.
• Experience of working effectively as part of a team.
• Experience of managing a varied workload and prioritising tasks in a busy environment.

Desirable

• Previous experience of working within General Practice or another NHS/healthcare setting.
• Previous experience in a busy GP reception or patient-facing environment.
• Experience of using SystmOne and/or SystmConnect.
• Experience of supporting patients to use the NHS App or other digital healthcare services.
• Knowledge or experience of patient navigation, signposting and NHS primary care pathways.

Qualifications

Essential

• Good standard of general education, including GCSE English and Maths (or equivalent).
• Good level of written and spoken English.
• Evidence of willingness to undertake training and continued learning relevant to the role.

Desirable

• Relevant qualification in customer service, business administration, healthcare or a related field.
• Previous training or recognised qualification relevant to working within a healthcare or patient-facing environment.
• Evidence of additional training in areas such as safeguarding, confidentiality, Information Governance or customer care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Peter’s Medical Centre

Address

St Peter's Health Centre

30-36 Oxford Street

Brighton

BN1 4LA

United Kingdom

Employer's website

https://stpetersmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Monitor and accurately document any changes in clients mental state, physical wellbeing, mood, behaviour, and overall presentation, escalating concerns appropriately.
• Provide person-centred care in accordance with agreed care plans, MDT decisions, and organisational policies.
• Maintain awareness of the Mental Health Act (MHA) and ensure care is delivered safely, lawfully, and respectfully.
• Communicate clearly and professionally through verbal, written, telephone, and face-to-face interactions.
• Assist clients with activities of daily living, including: Personal hygiene and grooming, Nutrition and fluid intake, Dressing and laundry, Maintaining a clean and safe personal environment, Sleep and rest routines, Mobility and physical activity, Toileting and elimination needs
• Respect and promote each clients individuality, dignity, privacy, cultural background, values, sexuality, and spiritual beliefs.
• Encourage participation in meaningful social, therapeutic, and recreational activities to promote wellbeing and recovery.
• Build professional and therapeutic relationships with clients while maintaining clear professional boundaries at all times.
• Contribute to the assessment, planning, implementation, and evaluation of care and recovery plans.
• Work collaboratively with nursing staff, MDT members, external agencies, carers, and other professionals to ensure continuity and quality of care.
• Carry out escort duties for clients attending appointments, activities, or leave arrangements as directed by the nurse in charge.
• Conduct observations in accordance with individual care plans, client risk levels, and HPT Trust policies.
• Participate in and, where appropriate, co-facilitate therapeutic groups and structured engagement activities.
• Undertake and accurately record physical observations, including: Blood pressure, Temperature, Pulse, Respirations, Blood glucose monitoring, Urinalysis, Weight and height measurements
• Promptly report all physical observation results, concerns, or abnormalities to the nurse in charge.
• Complete all mandatory training requirements, including the Care Certificate Induction Programme where applicable.

Person Specification

Qualifications

Desirable

• An NVQ Level 2 in Health and Social Care is desirable

Experience

Essential

• Experience of working as a paid or unpaid carer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Farnham Road and Silverwood

Guildford & Chertsey

GU2 7LX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To undertake comprehensive assessments of service users physical, psychological, social and emotional needs, and to develop, implement and regularly review individualised care plans.

• To lead the clinical management of a designated group of service users, coordinating care delivery and prioritising clinical needs to ensure safe and effective outcomes.

• To coordinate the clinical environment on a shift-by-shift basis, ensuring appropriate staffing, delegation of duties and continuity of care.

• To observe, report and accurately document changes in service users physical condition, mental state and behaviour, escalating concerns appropriately.

• To work collaboratively with the MDT, including medical staff, allied health professionals, social care and external agencies, contributing to care planning and review.

• To maintain up-to-date knowledge of relevant mental health and learning disability legislation, national guidance, Trust policies and evidence-based practice, applying this to clinical decision-making.

• To identify, provide and supervise the delivery of physical care to support activities of daily living, including personal hygiene, nutrition and hydration, mobility, manual handling, elimination, sleep and rest, and maintaining a safe personal environment.

• To undertake and supervise prescribed physical health observations, including blood pressure, temperature, respirations, blood glucose monitoring, urinalysis, weight and height, reporting and acting on abnormal findings.

• To ensure the safe and accurate administration of prescribed medication in line with Trust policy, and to monitor and document therapeutic effects and adverse reactions.

• To provide therapeutic interventions, emotional support and stability to service users, promoting engagement, recovery and independence while maintaining appropriate professional boundaries.

• To act in a manner that respects and promotes service users individuality, cultural background, values, sexuality and spiritual beliefs, challenging and addressing any behaviour that undermines equality and diversity.

• To supervise, mentor and support junior staff and students, facilitating learning opportunities and ensuring they are actively engaged in patient care and therapeutic activities.

• To create and maintain effective professional relationships with colleagues, other professionals and external agencies to support integrated care and positive service user outcomes.

• To work within Trust and professional guidelines relating to consent, capacity and safeguarding, ensuring service users rights and best interests are upheld.

• To demonstrate an understanding of the range of therapeutic interventions available, the supporting evidence base and potential outcomes for service users, applying this knowledge to practice.

Person Specification

Qualifications

Essential

• NMC Registration RMN

Desirable

• Mentorship qualification

Experience

Essential

• Post qualification experience: either 6 months' experience or successful completion of preceptorship

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Farnham Road and Silverwood

Guildford & Chertsey

GU2 7LX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The post holder will work as a senior member of the District Nursing Team collaborating with the Team Leader (caseload holder) and support the provision of clinical leadership within the team. A key feature of the role is to support the proactive management of patients with complex or higher acuity conditions on the District Nursing Caseload. This will include collaborating with other members of the multi-disciplinary team involved in the patients care to establish a person-centred approach to management of health/social care needs, that also promotes self-management.

The post holder will be responsible for an identified cohort of patients with higher acuity needs within District Nursing Team caseload as identified by the District Nurse Team Leader. They will use extended clinical skills and expert knowledge to assess the physical and psycho social needs of a defined patient group, instigating therapeutic treatments based on best available evidence in order to improve health outcomes. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and NMC codes, standards and guidance at all times ensuring that their practice is based on the most up to date evidence-based theory and practical knowledge. They will be responsible for developing new and innovative clinical practices responding to emerging knowledge and techniques and working with the District Nurse Coordinator, Team Leader and other, services, where appropriate to make improvements.

Duties and Responsibilities:

1. Clinical

1.1. Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions, and presentations involving a critical understanding of theories and principles.

1.2. Be proficient in core skills required to deliver care within a district nursing service such as tissue viability, palliative/end of life care, diabetes management.

1.3. Demonstrate innovative and specialist skills required for assessment and interpretation of complex patient conditions and determining the appropriate course of action.

1.4. Select methods and tools to holistically assess, plan, implement and evaluate in a complex patient condition.

1.5. Analyse and act appropriately in complex situation and escalate wherever applicable e.g., to District Nurse Coordinator, Team leader, Safeguarding Lead, GP.

1.6. Make judgements on complex facts requiring interpretation and comparing treatment/management options ensuring clinical reasoning is reflected accurately in case records.

1.7. Aim to promote community care delivered at home, thus preventing unnecessary admissions to hospital and reduction in length of hospital in-patient stays.

1.8. Engage and actively involve the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment

1.9. Works to standards of proficiency identified by their professional and regulatory bodies performing clinical treatments/procedures to a competent standard.

1.10. Prioritises their own workload and support the Team Leader with allocation and workload management of the wider team, within agreed objectives deciding when to refer to others as appropriate.

1.11. Provide and receive complex, sensitive, or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication.

1.12. Approach each individual with care, compassion and sensitivity ensuring that these values are reflected in all areas of practice including the management of any complaints and compliments.

1.13. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role

2. Leadership

2.1. Deputise for the Team Leader at internal and external meetings when required.

2.2. Support the Team Leader in developing effective lines of communication that ensures that the team are aware of the Trusts strategic direction and local business plan objectives and performance targets.

2.3. Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff promoting a positive image of community nursing.

2.4. Provides a leadership style which is underpinned by strongly held values around equality, diversity, and openness; effectively builds and maintains relationships with the wider team, management teams and other key individuals across the organisation.

2.5. Provide an educational role for patients, carers, and new team members.

2.6. Demonstrates the ability to delegate, organise and prioritise workload to ensure the safe delivery of care to an identified cohort of patients including the management of referrals and discharges using locally agreed support mechanisms e.g., on call manager and making judgements in complex situations.

2.7. Demonstrates clinical leadership, initiative, and creativity in identifying and supporting projects inspiring others to be positive in their contribution to continuous improvement.

2.8. Demonstrates resilience when responding to challenge, change and complex or difficult situations.

2.9. Ensures that all objectives, for self and those directly supervised by the post holder, are clearly defined within the wider Directorate framework and in line with Trusts objectives, using the appraisal process as a vehicle for this.

2.10. Takes responsibility for their own and others health and safety in the working environment.

2.11. To support the Team Leader in the management of higher acuity patients and leading on the assessment care planning and ongoing management of an identified cohort of patients.

2.12. Collaborate with primary care, secondary care and social services and other colleagues to plan and implement treatment as required.

3. Learning and Development

3.1. Undertakes any training required to develop and maintain their proficiency in response to changes in service delivery or new and emerging techniques and demonstrate competence within professional body requirements.

3.2. Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision.

3.3. Conducts research projects, or other research and development activity, appropriate to clinical area.

3.4. Undertakes supervision and is responsible for teaching and training both inside and outside work area.

3.5. Supporting the Team leaders with the learning and development of others including students and preceptees providing supervision and mentorship to junior staff.

3.6. Support the Team Leader in reporting and investigating complaints and incidents.

4. Partnership and Team Working

4.2. Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships to improve and develop service delivery.

4.3. Actively contributes to the multi-disciplinary team supporting the patient including communication with external care providers, voluntary support services and other agencies; acting as a credible source of information for other agencies/professionals involved in the care as required.

5. Innovation and Quality

5.1. Implements, monitors, and maintains agreed standards of care, reporting to the Team Leader/District Nurse Coordinator when standards are not met.

5.2. Implements policies relevant to service area and supports the Team Leader to ensure team members are aware of policy requirements.

5.3. Identifies areas for improvement within own team and proactively addresses these with the support of the Team Leader/District Nurse Coordinator within the overall organisational governance frameworks and corporate objectives reflecting the changing needs of the population, local and national initiatives.

5.4. Actively works to continually improve the quality of own service area within the overall organisational governance frameworks and corporate objectives e.g., through audit or suggesting changes to practice.

5.5. Contributes to and undertakes clinical audit.

5.6. Works with District Nurse Coordinators, Team Leaders, and other key colleagues to identify, manage and minimise risks within the overall organisational risk management frameworks. This includes understanding and applying knowledge of clinical role in safeguarding and an active involvement in incident management processes.

5.7. Acts as an advocate for patients and their families/carers recognising the boundaries of their clinical knowledge; liaising and referring on to other services / agencies as required.

5.8. Ensures that patient experience is core to all clinical care delivered and gaining support from the appropriate corporate teams as required.

5.9. Actively ensures completion of required data in a timely manner to meet the Quality Framework requirements, outcome measures and best practice standards in order to deliver an effective, high-quality service.

Please see attached Full Job Description.

Person Specification

Relationships

Essential

• If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.

Right to Work

Essential

• Do you currently have the unrestricted right to work in the UK?
• If appointed, will you require sponsorship under a UK work visa route (now or in the future)?
• Please note that sponsorship is not available for all roles. Sponsorship will only be considered where the post meets the relevant UK immigration requirements and where the organisation determines that sponsorship is appropriate for the role.

Experience

Essential

• Demonstrable experience in the clinical field or a closely related clinical area as part of a wider multidisciplinary team.
• Experience in supervising and delegating to other members of staff.
• Experience of clinical leadership skills e.g., leading/supervising junior staff and students.
• Working in community setting.

Desirable

• Working in primary care-based teams
• Experience of acting in an advocate/champion role

Practical and Intellectual Skills

Essential

• Specialist assessment, planning and evaluation skills.
• Complex analytical and creative problem-solving skills in unpredictable situations
• Leadership skills and excellent decision-making capabilities.
• Competent IT skills in order to collect and interpret data, present reports, and compile simple presentations.
• Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers and managing conflict when appropriate.
• Risk assessment skills
• Reflective practice skills able to give clear and effective feedback.
• Able to research, understand and evaluate evidence in order to contribute to practice development

Desirable

• Experience in research and/or clinical audit
• Workload management including delegation of tasks and day-to-day team leadership.

Qualifications

Essential

• Registered Nurse
• Post Graduate qualification in specialist field or working towards
• Evidence of proficiency in core skills required for delivery of care within a district nursing service such as, tissue viability, palliative care, diabetes management.
• Mentorship qualification / skills and/or experience or committed to undertaking appropriate mentorship programme.
• Evidence of continual professional development

Desirable

• Mentorship qualification or equivalent
• Non-medical prescribing
• Formal qualifications in:
• Clinical examination
• Clinical Skills
• Tissue Viability
• Palliative Care
• Diabetes management
• Frailty

Knowledge and Understanding

Essential

• Detailed theoretical and clinical knowledge appropriate to District Nursing service
• Knowledge of relevant current issues in health and social care, ethics, and innovation
• Demonstrates awareness of limits to knowledge base

Desirable

• Application of clinical governance and quality measures in practice

Attitude and Behaviour

Essential

• Displays care, compassion, sensitivity, and responsiveness to other peoples feelings and needs.
• Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace.
• Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their careers.
• Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands.
• Positive and flexible attitude to dealing with change explore new ways of doing things and approaches.
• Able to respond to the changing needs of the patient in a proficient and timely manner.
• Demonstrates values consistent with those of the Trust.
• Ability and willingness to adopt a flexible approach to work on the occasions it may be required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Cheshire and Mersey NHS Foundation Trust (BCH)

Address

Grappenhall Clinic

Springfield Avenue

Warrington

Cheshire

WA4 2NW

United Kingdom

Employer's website

https://northcheshireandmersey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES TO INCLUDE

1. First point of contact for staff and patient queries.

2. To promote and maintain positive promotion of services offered.

3. Management of written and verbal patient complaints, including zero tolerance letters, liaising with the Management Team and GPs as necessary.

4. Completion of quarterly complaints report for discussion at Management Team meetings and submission of annual return.

5. Recording and circulation of positive feedback from patients.

6. Production of quarterly patient newsletter.

7. Compilation of the weekly rota for internal circulation.

8. Redirections of results, notifications and tasks for GPs on leave.

9. CQC administration and KLOES, ensuring tasks and action points are completed, as guided.

10. Primary Care Network administration and associated workload.

11. Schedule audits in conjunction with the Management Team and ensure all are logged on Practice Index.

12. Significant Event analysis administration.

13. Requesting DBS Checks for staff as directed.

14. Maintenance of the telephone system ensuring prompts are updated, patient flow is maximised, adding closed dates, etc.

15. Responsible for the maintenance and administration of Practice Index in accordance with management guidelines including uploading policies, logging of clinical registrations etc.

16. Organisation of staff and GP meetings, including preparation of agenda, action point lists and minute taking.

17. To assist with clinical rotas in SystmOne as directed, including weekly holding of slots and amending screens as and when changes occur.

18. Administration for the GP Trainers, Registrars and Students including: rotas, logging leave/absences on ESR, liaising with the Lead Employer, booking rooms, and administration for quarterly meetings.

19. Check in/issue Doctors Bags for Registrars.

20. Assist with the recruitment of new staff, including placing advertisements, co-ordination of interviews and liaison with candidates.

21. Check staff absence line and take appropriate action as necessary.

22. Validation of GP leave between rota book and Practice Index.

23. Production and maintenance of generic documents.

24. Assist with keeping the website and other information for patients up to date.

25. Collate, record and circulate Friends and Family results.

26. Training staff and GPs as directed. Producing and updating the annual mandatory training and Protected Learning Time schedule. Allocating training courses to staff and ensuring completion.

27. Organisation of social events and gifts as necessary.

28. Check credit and any undeliverable items on the postage portal.

29. Ensuring premises checks are undertaken, such as fire alarms, legionella testing, panic alarms, fire door checks, calibration of equipment, health and safety checks etc, either organising for external companies, Practice Administrator or yourself to complete in accordance with the schedules.

30. Liaison with external contractors to arrange cleaning, building and maintenance work as necessary.

31. Assist with the Practice accounts, inputting payroll onto Sage, management of NEST pension scheme, and preparing the monthly suppliers payments using Xero.

32. Updating the on-line Workforce Reporting return on a monthly basis.

33. Any other duties that may be required and agreed by the Management Team and GPs

Person Specification

Qualifications

Essential

• Good standard of general education
• GCSE Mathematics C or above
• GCSE English C or above

Desirable

• RSA II Word Processing/Information Technology
• European Computer Driving Licence (ECDL)

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Team working
• Using initiative
• Self motivated
• Flexibility
• Confidentiality
• Compassionate

Knowledge

Desirable

• A detailed understanding of a General Practice environment
• Knowledge of SystmOne

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative
• Experience of dealing with complaints
• Experience of dealing with the public

Desirable

• Experience of working within a General Practice office environment
• Practical experience of computerised recording systems
• Experience of electronic accounting packages
• Experience of payroll

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Organisation

Desirable

• Mentoring skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Abbey House Medical Practice

Address

Golding Close

Daventry

Northamptonshire

NN11 4FE

United Kingdom

Employer's website

https://www.abbeyhousemedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the jobThis role is key to the delivery of Clinical Science as part of the laboratory team within Synnovis Analytics, specifically within Liver Molecular Genetics, based at Kings College Hospital. Synnovis Analytics is responsible for the provision of Pathology testing services to Synnovis patients and customers.

Reporting to the Principal or Consultant Clinical Scientist, you will have a high level of responsibility, including training, management of EQA/IQC processes, quality activities, research, service development and the delivery of clinical, technical and scientific diagnostic activities.

What you will do

• You will hold a variety of accountabilities within the Liver Molecular Genetics laboratory environment. These include, but are not limited to
• Day-to-day responsibility for the provision of a range of clinical, technical and scientific diagnostic activities, including interpretation and clinical validation of results; communicating complex information and advice that will aid and determine clinical diagnosis.
• Supervise and provide specialised training to less experienced employees, students, trainees and other healthcare professional
• Undertake research in your own field under the direction of more senior Clinical Scientist colleagues, contributing to the development of specialist investigations, identifying better ways of working and finding efficiencies in service delivery.
• Participate in research activities and publications; attend and present at regional, national and international meetings.
• Spend a proportion of time focused on quality and UKAS-orientated activities, service development and technical and clinical validation of results.

Key Responsibilities

• Maintain standards of conduct required by the HCPC to practise as a registered Clinical Scientist.
• Perform investigations in line with local Standard Operating Procedures (SOPs), including but not limited to result authorisation, ordering follow-up laboratory procedures, initiating actions and escalating results when required.
• Perform necessary actions on the Laboratory Information Management Systems (LIMS), ensuring all Information Governance (IG) requirements are met.
• Communicate complex results, including making clinical and differential judgements involving complicated facts or situations that impact on patients. This will include exchanging specialist information with colleagues from your own and other disciplines
• Provide specialist expertise and technical advice to other laboratory and clinical colleagues as required and within the limits of competency.
• Participate in the strategic development and service improvement of the Liver Molecular Genetics service, being responsible for the implementation of new techniques, equipment and tests, including all verification and validation work. Where necessary, this may include analysing clinical trial samples.
• Keep up to date with new developments by regular literature reviews and attendance at relevant conferences.
• Undertake research projects in a specialised area in collaboration with, or as requested by, Principal or Consultant Clinical Scientists. Ensure outcomes from research and development are placed in the public domain through publication and presentation at relevant local, national and international conferences.
• Ensure all incidents and events are correctly reported by junior staff in the Q-Pulse quality management database and other relevant software, and support them in learning quality procedures and investigations.
• In conjunction with the Quality team, monitor, report and action errors, hazards and incidents logged in the CAPA module of Q-Pulse. This may include taking part in investigations of incidents and providing expert insight into making improvements based on outcomes.
• Participate in appropriate clinical audits and take part in all Continuous Quality Improvement (CQI) activity in your area.
• Monitor and report on EQA and IQC procedures and be responsible for corrective action on problems that have been identified.
• Ensure compliance with all legislative and quality requirements of regulatory directives, accreditation bodies and local management, including Care Quality Commission, UKAS, Synnovis policies and SOPs, and any other relevant body within the area of responsibility.
• Prepare statistical reports for use in meetings, quality assurance and development events.
• Develop, prepare, write and review relevant documents, including SOPs, COSHH and risk assessments, in line with the ISO 15189 standard.
• Provide supervision for employees, including participating in the departmental clinical rota and potentially including out-of-hours cover as required.
• Ensure that all Synnovis policies and procedures are implemented and maintained, including ensuring all referrals are appropriate.
• Encourage junior employees in their scientific expertise, knowledge and professional development, including the safe use of highly complex and sensitive equipment.
• Deliver training and supervision to less experienced colleagues in your area of specialism.
• Demonstrate professionalism, patience and empathy when explaining complex subjects, particularly when communicating with people who do not share the same level of knowledge or understanding.
• Attend, and where required chair, regular departmental meetings and contribute to effective communication within the department.
• Work closely with the Operations Manager to ensure stock inventory compliance as required.
• Deputise for senior Clinical Scientists, including attendance at meetings, as required.
• Take part in CPD activities to ensure that your practice and knowledge remain relevant and up to date within your specific area of specialism.

Synnovis is a pathology partnership between SYNLAB UK and Ireland and the NHS, including sites at Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, delivering and transforming pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Kings College Hospital NHS Foundation Trust is one of the UKs leading NHS Foundation Trusts in specialist teaching. Kings has various divisions including Neurosciences, Haematology, Cancer and Cardiovascular Sciences, providing extensive opportunities to develop and progress your career.

Over the last 170 years, Kings has delivered world-class services to patients from deprived communities as well as some of the wealthiest in London.

Person Specification

Qualifications

Essential

• Degree in a relevant scientific subject or Healthcare Science
• HCPC State Registration as a Clinical Scientist
• Evidence of Continuous Professional Development (CPD)

Desirable

• MSc in a relevant scientific subject

Experience

Essential

• Registered Clinical Scientist with detailed working knowledge of the relevant discipline
• Experience of performing and/or supervising the analysis, interpretation and technical validation of routine, complex and specialist results
• Experience of supervising junior employees
• Experience of using Laboratory Information Management Systems (LIMS)
• Experience of maintaining quality systems
• Experience of resolving and troubleshooting highly technical and precision equipment and assays

Desirable

• Involvement in research and development projects
• Experience of training and developing others within the relevant specialism
• Leadership qualities with experience of coaching, co-ordinating and managing a team

Skills & Knowledge

Essential

• Detailed knowledge and experience relevant to the specialist discipline of Molecular Genetics
• Knowledge and understanding of scientific principles relevant to the specialism
• Knowledge of Good Laboratory Practice (GLP)
• Knowledge of quality systems and relevant ISO/UKAS requirements
• Knowledge of laboratory procedures, including relevant Health and Safety legislation and procedures
• Ability to communicate effectively, both verbally and in writing, with laboratory colleagues, clinical staff and external parties
• Ability to manage and prioritise work effectively in a dynamic environment with multiple competing priorities

Desirable

• Awareness and understanding of current issues and trends within pathology, molecular genetics and the relevant field of expertise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Synnovis Analytics

Address

Kings College Hospital

Denmark Hill London

London

SE5 9RS

United Kingdom

Employer's website

http://www.synnovis.co.uk/ (Opens in a new tab)