Job summary

Receptionist/Administrative Assistant

We have a vacancy for a Receptionist/Administrative Assistant in the Perinatal Services, to provide seamless and efficient support at our front desk and within our administrative team.

The ideal candidate will be adaptable and work well with others, helping to ensure that our systems run smoothly to support both our services and the users we serve.

Main duties of the job

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Operational Manager when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

To handle a variety of inquiries from the public and other agencies in a courteous and helpful manner, whether at the reception desk or over the phone, and during face-to-face interactions with the public and service users. Seek assistance and guidance from administrators as well as the Operational Manager when needed.

To answer all incoming calls to the service and respond to them appropriately with politeness and efficiency.

To schedule appointments and reach out to service users regarding their appointments or any cancellations.

About us

Our mission is to positively impact people's lives by enhancing the quality of life for everyone we serve. Our core values are: We Care, We Respect, and We are Inclusive. We seek individuals who embody these values while supporting service users and carers, as well as in their interactions with colleagues within the Trust and our partner organisations.

Job summary

Ashley Surgery are looking for an experienced, organised, friendly and dynamic individual to join our Dispensary team for 30 hours per week.

Main duties of the job

As a Dispensary Lead, your role will be to deal with patients politely and efficiently whilst dispensing prescriptions in line with practice policies. The role also requires managing aspects of the dispensary including effectively managing stock levels to minimise waste and expenditure, ensuring the service meets DSQS standards including audits. Completing the monthly returns and ensuring FP10's are submitted to NHSBSA in a time efficient manner. Running searches and completing necessary audits together with developing, reviewing and improving standard operating procedures and policies and managing the dispensary rota. This list is not exhaustive.

About us

Ashley Surgery is a small and friendly rural dispensing GP practice within the Staffordshire & Stoke on Trent ICB.

We have a team of 4 receptionists/administrators, 3 dispensers, 2 practice nurses, 1 HCA, 1 salaried GP, 1 operations manager, 1 practice manager and 2 partners. We have a number of ARRS roles who work in practice and we are a training practice .

We are located 20 minutes from Newcastle under Lyme and 15 minutes from Market Drayton.

Job summary

The Matron is a senior clinical leader responsible for providing visible, professional and operational leadership across the Urgent Care Centre, ensuring the delivery of safe, effective, high-quality and person-centred care. The post holder will lead on patient safety, clinical governance, quality improvement and workforce development, promoting a culture of excellence, accountability and continuous learning.

Working collaboratively with clinical, operational and corporate colleagues, the Matron will ensure that quality, patient experience and regulatory compliance remain at the heart of service delivery. They will oversee clinical standards, risk management, service improvement initiatives and quality assurance processes, whilst supporting and developing multidisciplinary teams to achieve outstanding patient outcomes.

As a role model for compassionate leadership and professional practice, the Matron will champion evidence-based care, innovation and service transformation, fostering an environment where staff are empowered to deliver the highest standards of care and contribute to the ongoing improvement of urgent care services.

Main duties of the job

As Matron, you will be a highly visible clinical leader responsible for promoting excellence in patient care, professional standards and service delivery. Working collaboratively with clinical, operational and corporate colleagues, you will ensure that quality, safety and patient experience remain at the centre of service delivery.

About us

EBPC is a well-respected enabler of high-quality NHS services. Established in 1997 as an out of hours GP service, we have now grown significantly and deliver a full range of services, 24/7, to support 111, Primary Care Networks, Integrated Care Systems, Acute and Community NHS Trusts. We are incredibly excited to now be embarking on the next stage of our development as we move into an ever-expanding digital space, running alongside our core business.

Job summary

We are seeking a Consultant psychiatrist to join the Primary Care Liaison Service in Swindon. The post is an established post which has become vacant due to the previous incumbent moving to another service within AWP. The post involves working as the Primary Care Liaison consultant for a single CMHT catchment are in Swindon.

The post holder will provide clinical leadership in the team, help triage referrals, assess patients and make recommendations on care, provide advice to colleagues on assessment and management, liaising and working closely with the Intensive Service, Community Mental Health Team and Primary Care. The consultant will work closely with the PCLS Manager to ensure that safe, efficient and high-quality service is delivered by the Team. The Consultant will also provide clinical supervision and management supervision for doctors reporting to them.

Main duties of the job

The Consultant will deliver advice to service users including undertaking assessments, anddetermining the most appropriate service provision to meet identified needs, including briefinterventions where required. The Consultant will supervise any medical staff providing inputinto the service. Work collaboratively with the Recovery, Intensive and Inpatient Services tofacilitate transitions through the care pathway The Consultant is expected to contribute tothe development of services in line with best practice and nationally accredited standards. The post holder will be expected to support the senior management to and participate instrategic development both within the local service and the wider Trust. The Consultant willalso be expected to provide leadership to their Team. The Consultant is expected to respondto Advice and Guidance requests within 3-5 working days in accordance with the PCLSStandard Operating Procedure. The requestors will primarily be GP, ARRS' Workers, RMN'sbased in GP surgeries, and at times, although scarce, other medical specialists based in Acuteand Community Hospitals. Regular attendance at the PCLS Team MDT meetings. To supportand participate in Clinical Governance and Audit To maintain competence to provide coverfor supervision of ECT junior doctor rota (along with all other consultants). To provide medicaland AC responsibility for patients within PCLS caseload from designated GP practices

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care

Job summary

We are seeking a consultant psychiatrist to join the Primary Care Liaison Service in Wiltshire. The post is an established post which has become vacant due to the previous incumbent moving to another service within AWP. The post involves working as the Primary Care Liaison consultant for a single CMHT catchment are in North, West and East Wiltshire. The post is supported by a Specialty Doctor.

The consultant (post holder) will provide clinical leadership in the team, help triage referrals, assess patients and make recommendations on care, provide advice to colleagues on assessment and management, liaising and working closely with the Intensive Service, Community Mental Health Team and Primary Care. There is a weekly interface meeting which is attended by PCLS, CMHTs, Primary Care Psychology and North Wiltshire Intensive Service. The consultant will work closely with the PCLS Manager to ensure that a safe, efficient and high quality service is delivered by the Team. The Consultant will also provide clinical supervision and management supervision for doctors reporting to them.

Main duties of the job

The Consultant will deliver advice to service users including undertaking assessments, (jointly where required), making diagnoses, and determining the most appropriate service provision to meet identified needs, including brief interventions where required.

The Consultant will supervise any medical staff providing input in to the service.

• To actively participate in clinical supervision.

Work collaboratively with the Recovery, Intensive and Inpatient Services to facilitate transitions through the care pathway according to the identified care cluster.

• The Consultant is expected to contribute to the development of services in line with best practice and nationally accredited standards.
• Responsible with the team members for the identification of appropriate care cluster and identifying service users who require access to specialist services
• Understand and participate in the maintenance, monitoring and evaluation of service specific performance indicators and targets.

The Consultant is expected to respond to all Advice and Guidance requests within 3-5 working days in accordance with the new PCLS Standard Operating Procedure (SOP). The requestors will primarily be GP, ARRS' Workers, RMN's based in GP surgeries, and at times, although scarce, other medical specialists based in Acute and Community Hospitals

Training and supervision of junior medical staff

Medical and MDT teaching and supervision

Regular attendance at the PCLS Team MDT meetings.

Participate in QI

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

Job summary

An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.

We are looking for a flexible and hardworking individual with good organisational, and communication skills. You will take pride in your working ethic and be willing to go that extra mile to help our patients.

Previous knowledge or experience of working in a GP Practice environment is preferrable but not essential as training will be given to the right candidate.

The role is for 27.5 hours a week and main duties will be carried out Monday to Friday between 13:00 - 18:30.

The successful candidate will be an essential part of a small team that prides itself on optimum patient experience within the Albany House surgery.

You will also be required to work a Saturday morning (8am-12pm) on a Rota basis which is roughly 1 Saturday in 7.

Main duties of the job

Key Responsibilities

Reception & Telephone Duties:

• Welcome and assist patients and liaise with the practice team.
• Handle appointment bookings, face to face/telephone contacts, and direct inquiries to appropriate professionals.
• Navigate internal/external service inquiries and relay messages accurately.
• Initiate/respond to contact from patients and healthcare agencies.
• Ensure daily operational readiness of systems.
• Manage tasks and actions via Anima Health platform.

Administrative Responsibilities:

• Prioritise and manage personal workload.
• Handle administration task such as immunisation recalls, pathology results, prescriptions, and patient requests.
• Perform data entry, record summarisation, and clerical tasks (filing, scanning, registrations).
• Maintain a tidy and professional workspace.
• Provide cover during staff absences and work occasional weekends/overtime.
• Complete mandatory training and any duties assigned by management.

Anima Health System:

• Process and manage patient requests efficiently.
• Ensure accurate triage and documentation of calls and requests.

Appointment & Medical Records Management:

• Book/edit/cancel appointments and recalls using SystmOne and Anima Health.
• Monitor system effectiveness and report issues.
• Manage correspondence, reports, and hospital letters promptly.

About us

ABOUT ALBANY HOUSE, OUR VALUES AND BEHAVIOURS

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role, you are always expected to behave in accordance with our practice values which demonstrate your commitment to the delivery of high-quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

• We treat patients, service users, and each other with kindness, dignity, and respect.
• Services are always designed around the Patient.
• We deliver services that are well managed,efficient, convenient, and accessible for patients.
• We do what we say we are going to do.
• We are one team and work best when we work together.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3074-26-0005

Job locations

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

25 St. Michaels Lane

Wollaston

Wellingborough

Northamptonshire

NN29 7QH

United Kingdom

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Job description Job responsibilities Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.Our values are:We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work togetherKey responsibilitiesManage, administer and deal with all enquiries and queries from patients, staff and general publicAdministrative dutiesProviding admin support to clinicians as required (including chaperoning)Communicating with patientsMaking, canceling and re-arranging appointmentsOther administrative dutiesCarry out other administrative duties as required to cover other staff absence and in times of increased activityLiase with external partnersTreat EVERY patient, staff member and general public with respect and dignityFlexibility to amend working hours at short noticeWorking HoursCore working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essentialEquality, Diversity & InclusionA good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.Safety, Health, Environment and Fire (SHEF)This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.ConfidentialityThis practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.Quality & Continuous Improvement (CI)To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.Induction TrainingOn arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations ManagerLearning and DevelopmentThe effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Person Specification Experience Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Excellent communication skills (written and oral) Strong IT skills Customer Service experience Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Desirable Previous Experience of working within a healthcare environment Competent in the use of Office and Outlook SystmOne user skills Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job summary

Based at our offices in Sutton and Wallington, you will be at the heart of change, driving projects from inception to completion. The role will involve travel to other Trust sites.

What we're seeking:An Experienced Senior Project Manager.Experience in the healthcare sector and ideally delivered genomics projects.Proven track record of successfully delivering projects.Exceptional communication skills.You have demonstrated leadership ability and expertise in matrix management.A PRINCE2 practitioner level qualification.As the Programme Manager (Genomics), you'll not only lead projects but also play a pivotal role in developing the professional skills of our team. Through peer reviews and personal development initiatives, you'll ensure that each team member delivers project outputs to the highest standard, always on time and within budget.

Join us in shaping the future of healthcare at RMH..

Main duties of the job

The post-holder will be responsible for managing the development and delivery of a number of strategic clinical digital projects, including, but not limited to:

o The development and delivery of a comprehensive programme of digital projects to support expanded and /or improved clinical/laboratory service delivery, primarily related to Genomics. This consists of a complex set of sub-projects. The role will be supported by experienced subject matter experts.o Provision of programme management governance and formal report submission to Senior Responsible Officers and to Trust Clinical Genomics / transformation programme boards.o Responsibility for delivering projects on time, to budget and to agreed quality standards that meet business needs. The appointee will liaise with the key stakeholders from the business and the Digital Diagnostics Programme, working closely with other Programme and Project Managers and Workstream Leads.o There will be a requirement for the post holder to liaise with external stakeholders, specifically senior leadership at the North Thames Genomics Medicine Service (NTGMS).

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 8b

Salary

£72,719 to £83,505 a year per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

282-SA1894

Job locations

Royal Marsden Hospital

Wallington

SM6 0DX

United Kingdom

Job description

Job responsibilities

For further information please refer to the job description and personal specification

• Responsible for the effective delivery of key strategic Genomic data & digital programmes along with some Pathology projects where appropriate.
• To deliver all projects in full compliance with the Trusts PMO framework.
• Ensure delivery of key elements against agreed milestones, budget and timelines with demonstration of success, outcomes measure and key performance indicators.
• Responsible for programme planning, including project reporting,monthly highlight reports, updating the risk logs, producing exception reports and ensuring that all work remains on target to deliver agreed objective.
• Ability to work as part of a larger team and when required independently.

Job description Job responsibilities For further information please refer to the job description and personal specification Responsible for the effective delivery of key strategic Genomic data & digital programmes along with some Pathology projects where appropriate. To deliver all projects in full compliance with the Trusts PMO framework. Ensure delivery of key elements against agreed milestones, budget and timelines with demonstration of success, outcomes measure and key performance indicators. Responsible for programme planning, including project reporting,monthly highlight reports, updating the risk logs, producing exception reports and ensuring that all work remains on target to deliver agreed objective. Ability to work as part of a larger team and when required independently.

Person Specification

Education / Qualifications

Essential

• Educated to degree level or equivalent experience
• Prince 2 Practitioner level

Desirable

• MSP qualified
• ITIL qualified

Skills Abilities / Knowledge

Essential

• Theoretical Knowledge of Project Management Techniques
• Theoretical Knowledge of Change Management Techniques
• Highly developed motivational, influencing and negotiating skills with proven success
• Well-developed presentation skills
• Advanced and proven programme management experience
• Excellent Report writing and budgeting skills
• Excellent communication skills (written and oral)
• Excellent organisational and time management skills including delivery to tight deadlines
• Ability to prioritise conflicting demands
• Practical experience of applying and adapting Prince2 techniques
• Demonstrable leadership qualities
• Able to inspire and motivate staff at all levels
• Able to work as part of a team
• Self- motivated and able to work autonomously

Desirable

• Understanding of how a hospital functions

Experience

Essential

• Experience managing multiple projects concurrently
• Experience of leading a team and working effectively across a range of clinical/ department areas.
• Experience of change management and overcoming resistance to change
• Evidence of successful completion of complex projects within set timescales
• Successful delivery of 3rd party supplier led projects
• Experience of managing data migration / integration projects

Desirable

• Experience managing projects with a contract value of £1m or more in a healthcare setting
• Experience in Requirements Gathering

Other Requirements

Essential

• Willingness to travel and independently mobile

Person Specification Education / Qualifications Essential Educated to degree level or equivalent experience Prince 2 Practitioner level Desirable MSP qualified ITIL qualified Skills Abilities / Knowledge Essential Theoretical Knowledge of Project Management Techniques Theoretical Knowledge of Change Management Techniques Highly developed motivational, influencing and negotiating skills with proven success Well-developed presentation skills Advanced and proven programme management experience Excellent Report writing and budgeting skills Excellent communication skills (written and oral) Excellent organisational and time management skills including delivery to tight deadlines Ability to prioritise conflicting demands Practical experience of applying and adapting Prince2 techniques Demonstrable leadership qualities Able to inspire and motivate staff at all levels Able to work as part of a team Self- motivated and able to work autonomously Desirable Understanding of how a hospital functions Experience Essential Experience managing multiple projects concurrently Experience of leading a team and working effectively across a range of clinical/ department areas. Experience of change management and overcoming resistance to change Evidence of successful completion of complex projects within set timescales Successful delivery of 3rd party supplier led projects Experience of managing data migration / integration projects Desirable Experience managing projects with a contract value of £1m or more in a healthcare setting Experience in Requirements Gathering Other Requirements Essential Willingness to travel and independently mobile

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital

Wallington

SM6 0DX

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital

Wallington

SM6 0DX

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job summary

Working within the Private Care Division of the world famous Royal Marsden Foundation Trust you will be working within a Billing and Credit Control team based in Wallington, Surrey. We are looking for someone to work with us as part of the team responsible for the collection of all invoices in respect of patients attending the hospital for treatment privately, sponsored by Private Medical Insurers and also self-pay patients. The successful candidate will need to be methodical, accurate, good Excel skills and have an excellent attention to detail. Excellent communication skills, both oral and written, are required as the post involves direct contact with sponsors, patients and staff at all levels.

Main duties of the job

The post holder will be required to work as part of the team responsible for ensuring that all payments owed to the Trust in respect of Private Medical Insurance Companies, Self-Funding Patients are collected promptly and in accordance with the Standing Financial Instructions and the Standard Operating Procedures.

The post holder will be responsible for liaising with the Admissions and Accounts office in respect of billing queries to ensure that any issues are resolved quickly and efficiently.The post holder will be expected to adopt a professional and caring attitude, with a polite and courteous manner in all aspects of communication.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job summary

Working within the Private Care Division of the world-famous Royal Marsden Foundation Trust you will be working within a Billing and Credit Control team based in Wallington, Surrey. We are looking for someone to work with us as part of the team responsible for the collection of all invoices in respect of patients attending the hospital for treatment privately, sponsored by International Embassies. The successful candidate will need to be methodical, accurate, good Excel skills and have an excellent attention to detail. Excellent communication skills, both oral and written, are required as the post involves direct contact with sponsors, patients, and staff at all levels.

Main duties of the job

• Responsible for administering the processes and processing of cash receipting of all monies paid to Private Care of the Royal Marsden Foundation Trust in an accurate and timely manner.
• Working closely with the teams within Billing and Credit Control and Admissions, Accounts, Cashier, Bank and external Private Medical Insurers, Embassy's and self-payers, the Cash Receipting Officer will ensure full the utilisation of our systems and resources to accurately and timely post incoming cash to the patient ledger.
• The Cash Receipting Officer will seek to improve, develop and adapt processes to achieve seamless cash posting and ensure processes run smoothly.
• They will be expected to adopt a professional and caring attitude, with a polite and courteous manner in all aspects of communication.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job summary

The Royal Marsden NHS Foundation TrustBand 7 Neuro-Oncology Occupational Therapist, Sutton and Chelsea37.5 hours per week.

Award-Winning Patient CareWe're world-renowned for our research and treatment of cancer and we have been awarded the Charter Mark for our commitment to excellence in patient care.

What can we provide for you?

The opportunity to work within the largest cancer centre in Europe and to build on your existing skills and experience. The hospital encourages professional and personal development through an in-service education programme and support for study leave.

How do we work?We take a multiprofessional approach to the rehabilitation of patients with cancer undergoing treatment.

This post is dedicated to the rehabilitation of patients with neuro-oncology diagnoses. The post holder will be pivotal in the development of the neuro-oncology service as well as the key professional in providing Occupational Therapy input for the neuro-oncology patients as well as those with neurological deficits resulting from cancer and its treatment.The Royal Marsden Foundation NHS Trust is the largest comprehensive cancer centre in Europe with an international reputation for high quality patient care, research & development and education.

To make an informal enquiry or to visit us, please contact Lauren Blackburn, Lead OT, on 020 8661 3090

Application pack please contact, please contact the Recruitment Bureau on 020 8643 5846 (24 hour answerphone), quoting reference number.'

Main duties of the job

• Cancer care is a rapidly developing area of expertise within Occupational Therapy.
• This Band 7 Occupational Therapist will jointly lead the Neuro-Oncology service with Physiotherapy colleagues across both sites of the Trust. They will treat inpatients and manage and prioritise outpatient referrals, co-ordinate outpatient appointments, assess patients, provide and develop the neuro-oncology service to this patient group including the use of supported self-management strategies and onward referral.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£58,133 to £65,261 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1903

Job locations

Royal Marsden Hospital Chelsea

Cheslea

SW3 6JJ

United Kingdom

Job description

Job responsibilities

For further information please refer to the job description and personal specification

Undertake and oversee all aspects of clinical duties as an autonomous practitioner.

• The Band 7 Occupational Therapist is responsible for the provision of a high quality and evidence-based service. The post holder is a skilled practitioner, who will act as a source of knowledge and expertise for patients, families and other members of the health care team. The post holder takes a lead role in planning, co-ordinating, delivering and evaluating the occupational therapy service within areas of advanced clinical practice.
• Provide a holistic and advanced assessment of patients with primary Central Nervous System tumours. These patients may present with complex physical, emotional and psychological needs as a result of their cancer diagnosis and its treatment with surgery, radiotherapy, protons and systemic anti-cancer therapy.

Key areas of responsibility

• Working autonomously in ward (including CCU) and outpatient settings to provide complex clinical assessment of the physical, biomechanical, sensory, psychological, cognitive, perceptual, and interpersonal deficits affecting the functioning of individuals with neuro-oncology diagnosis and neurological problems arising from cancer; as well as support their families and carers through the use of advanced clinical reasoning.
• Developing and implementing individual specialised therapeutic rehabilitation programmes specific to patients needs based on activity analysis using a client-centred, problem solving approach.

Key Tasks and Responsibilities

Education, Research and Development Responsibilities

• Leading the collection and collation of data and publication of evidence through approved research and audit e.g. publishing articles in recognized professional journals.
• Contributing to the development and implementation of education programmes within the Royal Marsden School of Cancer Nursing & Rehabilitation e.g. teaching on modules of the AHP post-graduate diploma/Masters courses, nursing and AHP diploma/degree courses and specific study days and conferences.

Job description Job responsibilities For further information please refer to the job description and personal specification Undertake and oversee all aspects of clinical duties as an autonomous practitioner. The Band 7 Occupational Therapist is responsible for the provision of a high quality and evidence-based service. The post holder is a skilled practitioner, who will act as a source of knowledge and expertise for patients, families and other members of the health care team. The post holder takes a lead role in planning, co-ordinating, delivering and evaluating the occupational therapy service within areas of advanced clinical practice. Provide a holistic and advanced assessment of patients with primary Central Nervous System tumours. These patients may present with complex physical, emotional and psychological needs as a result of their cancer diagnosis and its treatment with surgery, radiotherapy, protons and systemic anti-cancer therapy. Key areas of responsibility Working autonomously in ward (including CCU) and outpatient settings to provide complex clinical assessment of the physical, biomechanical, sensory, psychological, cognitive, perceptual, and interpersonal deficits affecting the functioning of individuals with neuro-oncology diagnosis and neurological problems arising from cancer; as well as support their families and carers through the use of advanced clinical reasoning. Developing and implementing individual specialised therapeutic rehabilitation programmes specific to patients needs based on activity analysis using a client-centred, problem solving approach. Key Tasks and Responsibilities Education, Research and Development Responsibilities Leading the collection and collation of data and publication of evidence through approved research and audit e.g. publishing articles in recognized professional journals. Contributing to the development and implementation of education programmes within the Royal Marsden School of Cancer Nursing & Rehabilitation e.g. teaching on modules of the AHP post-graduate diploma/Masters courses, nursing and AHP diploma/degree courses and specific study days and conferences.

Person Specification

Education/Qualifications

Essential

• Diploma/Degree in Occupational Therapy.
• State Registration with Healthcare Professions Council (HCPC) for Occupational Therapy.
• Evidence of experience in clinical supervision and appraisal.
• Evidence of experience in leadership, project management, audit, outcomes measurement and clinical governance.
• Evidence of experience in presentation and teaching skills.
• Post-grad study days/courses in oncology/neuro-oncology/palliative care.
• Significant post graduate clinical experience with a minimum of two years' experience in oncology and neuro-oncology.

Desirable

• Membership of a clinical interest group in occupational therapy.
• Approved fieldwork supervisor course.
• Accredited wheelchair course.
• Accredited splinting and hand therapy course.

Skills Abilities/knowledge

Essential

• Advanced knowledge of functional assessment and treatment techniques for oncology, neuro-oncology and palliative care patients, including physical, cognitive, psychosocial functional assessments and treatment, as well as specific symptom and lifestyle management techniques (e.g. relaxation, anxiety, breathlessness and fatigue management).
• Risk assessment: Ability to carry out risk assessments concerning patients and staff safety, including Manual Handling. Ability to assess risks associated with lone working, take responsibility for reporting to colleagues and ensuring self and patient are safe at all times. Ability to assess potential risks with regard to patients' discharge from hospital.
• Expertise in group dynamics, planning, facilitating, running and evaluating therapeutic groups.
• Advanced clinical reasoning as well as analytical and creative problems solving skills.
• Communication skills: Advanced communication skills with particular ability to work with complex/sensitive situations with patients, carers, OT colleagues and the wider MDT; Excellent interpersonal and negotiation skills as required in an oncology and palliative care setting; Ability to deal with imparting bad news.
• Written and documentation skills: Ability to produce professional and accurate notes and records including management reports, service development proposals, multi-professional care plans, letters, assessments for hospital and external agencies.
• Reflective Skills: Ability to reflect on and make positive changes to own and departmental clinical practices.
• Team skills: Ability to facilitate supportive team working to maintain efficacy, efficiency and morale.
• Autonomous working: Ability to work in a highly motivated self-directed manner on clinical and departmental activities.
• Organisational skills: Ability to prioritise workload and organise time effectively to manage multiple priorities.
• Supervisory skills: Ability to fulfil supervisory and mentor role for junior staff and undergraduate students.
• Educational skills: Ability to teach both patients and carers in areas relating to rehabilitation; Proven ability to prepare and deliver presentations and education sessions to health care colleagues and members of public.
• IT skills: Ability to enter data, prepare reports, formal written documentation and multi-media presentations. Confident in the use of Microsoft Outlook, Word, Power Point and Excel.
• NHS/Trust: Sound understanding of current NHS and the Trust's issues.

Desirable

• Membership of a clinical interest group in occupational therapy.

Experience

Essential

• Significant post graduate clinical experience with a minimum of two years' experience in oncology and neuro-oncology.
• Evidence of experience in clinical supervision and appraisal.
• Evidence of experience in leadership, project management, audit, outcomes measurement and clinical governance.
• Evidence of experience in presentation and teaching skills.

Person Specification Education/Qualifications Essential Diploma/Degree in Occupational Therapy. State Registration with Healthcare Professions Council (HCPC) for Occupational Therapy. Evidence of experience in clinical supervision and appraisal. Evidence of experience in leadership, project management, audit, outcomes measurement and clinical governance. Evidence of experience in presentation and teaching skills. Post-grad study days/courses in oncology/neuro-oncology/palliative care. Significant post graduate clinical experience with a minimum of two years' experience in oncology and neuro-oncology. Desirable Membership of a clinical interest group in occupational therapy. Approved fieldwork supervisor course. Accredited wheelchair course. Accredited splinting and hand therapy course. Skills Abilities/knowledge Essential Advanced knowledge of functional assessment and treatment techniques for oncology, neuro-oncology and palliative care patients, including physical, cognitive, psychosocial functional assessments and treatment, as well as specific symptom and lifestyle management techniques (e.g. relaxation, anxiety, breathlessness and fatigue management). Risk assessment: Ability to carry out risk assessments concerning patients and staff safety, including Manual Handling. Ability to assess risks associated with lone working, take responsibility for reporting to colleagues and ensuring self and patient are safe at all times. Ability to assess potential risks with regard to patients' discharge from hospital. Expertise in group dynamics, planning, facilitating, running and evaluating therapeutic groups. Advanced clinical reasoning as well as analytical and creative problems solving skills. Communication skills: Advanced communication skills with particular ability to work with complex/sensitive situations with patients, carers, OT colleagues and the wider MDT; Excellent interpersonal and negotiation skills as required in an oncology and palliative care setting; Ability to deal with imparting bad news. Written and documentation skills: Ability to produce professional and accurate notes and records including management reports, service development proposals, multi-professional care plans, letters, assessments for hospital and external agencies. Reflective Skills: Ability to reflect on and make positive changes to own and departmental clinical practices. Team skills: Ability to facilitate supportive team working to maintain efficacy, efficiency and morale. Autonomous working: Ability to work in a highly motivated self-directed manner on clinical and departmental activities. Organisational skills: Ability to prioritise workload and organise time effectively to manage multiple priorities. Supervisory skills: Ability to fulfil supervisory and mentor role for junior staff and undergraduate students. Educational skills: Ability to teach both patients and carers in areas relating to rehabilitation; Proven ability to prepare and deliver presentations and education sessions to health care colleagues and members of public. IT skills: Ability to enter data, prepare reports, formal written documentation and multi-media presentations. Confident in the use of Microsoft Outlook, Word, Power Point and Excel. NHS/Trust: Sound understanding of current NHS and the Trust's issues. Desirable Membership of a clinical interest group in occupational therapy. Experience Essential Significant post graduate clinical experience with a minimum of two years' experience in oncology and neuro-oncology. Evidence of experience in clinical supervision and appraisal. Evidence of experience in leadership, project management, audit, outcomes measurement and clinical governance. Evidence of experience in presentation and teaching skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital Chelsea

Cheslea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Hospital Chelsea

Cheslea

SW3 6JJ

United Kingdom

Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Job summary

Join a team that makes a difference.

As part of our Procurement and Supply Chain team, you will play a vital role in supporting healthcare services across multiple sites within our Integrated Care System (ICS), helping to deliver high-quality patient care for the communities we serve.

This is an exciting opportunity for an experienced professional to contribute to a forward-thinking and dynamic organisation. You will be instrumental in driving value for money through effective contract management, strong commercial acumen, and excellent stakeholder engagement. The role offers a real opportunity to influence service delivery, support strategic decision-making, and contribute to the continuous improvement of procurement and supply chain services across the Trust.

Worcestershire Acute Hospitals NHS Trust is one of the largest employers in the county, providing acute healthcare services from three principal sites: Worcestershire Royal Hospital (Worcester), Alexandra Hospital (Redditch), and Kidderminster Hospital and Treatment Centre.

Reporting directly to the Senior Category Manager, the successful candidate will provide strategic procurement leadership and expert commercial advice across the organisation. While the role will be principally based at the Alexandra Hospital in Redditch, it will support stakeholders and services across all Trust locations, offering a varied and rewarding opportunity to make a tangible impact on patient care and organisational performance.

Main duties of the job

To assist in the provision of a procurement service that supports customers in developing opportunities and achieving value for money. The Procurement Manager will work with the Snr Category Manager in the creation, development and delivery of the Directorates savings schemes. Responsible for ensuring the best value for money is achieved from clinically acceptable products. Ensure that the Trust carries out secure and compliant procurement processes to obtain best value for money in the procurement of all goods and services in support of the achievement of the agreed procurement savings targets. Support the development and delivery of sourcing strategies from Trust non-pay spend. To lead tender and supplier contracting initiatives for assigned categories within the Procurement work plan using specialist analytical techniques and software to support the delivery of year-on-year cash releasing and cost avoidance savings. Be point of expert knowledge with regard to third-party spend in particular areas of business. This should cover suppliers, internal customers, spend categories, contracts and on-going related suppliers performance management and productivity. Contribute to production of the annual sourcing work plan to meet key strategic objectives as agreed with Divisions by reviewing overall Trust spend, identifying, obtain and record signed contracts. Contribute to the implementation and development of departmental policies, procedures and strategies.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-26-0797

Job locations

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

United Kingdom

Job description

Job responsibilities

Key Duties:

Support the Head of Procurement or Senior Category/Procurement Manager in ensuring all non-pay spend is governed by and subject to proficient procurement.

Maintain overall understanding of Trust spend using a variety of data sources including Oracle, Atamis, Spend Comparison Websites and supplier data to establish a detailed knowledge of Trust expenditure by Supplier, Site, Division, Department & Commodity.

Engage and work closely with senior stakeholders who provide healthcare and support services to help identify improvements and changes in practice arising from supply market opportunities.

Develop and maintain relationships with stakeholders to maximise Procurement performance and non-pay efficiencies across the Trust.

Provide expert strategic procurement advise to stakeholders.

Develop robust category strategies.

Documenting, communicating and influencing senior stakeholders to ensure effective buy-in to the proposed category strategies.

To lead on category management within one or more Categories under the direction of the Head of Procurement or Senior Category/Procurement Manager

Develop and implement Tender activity as directed by Head of Procurement or Senior Category/Procurement Manager with internal Divisional leads across the organisation at PA23, PCR2015 or PSR.

Lead, manage, evaluate and report the findings of product trials.

To assist with the development of specifications for requirements.

To assist with the development of robust evaluation criteria for all accreditation processes to ensure that they are transparent and capable of withstanding legal challenge.

To produce a project plan for each procurement to highlight the key milestones, identify any barriers and alternatives to circumnavigate these problems to deliver the projects on time.

Report any barriers to the progression of any projects following the departmental procedures after making every effort to progress prior to escalating.

Ensure the timely provision of project progress and savings delivery to feed into workplan and monthly reporting timescales.

Report agreed savings to the Head of Procurement or Senior Category/Procurement Manager as per department procedures to ensure timely reporting to the PMO.

Ensure that Divisional management and PMO are clear on progress with initiatives and aware of potential barriers/delays so action plans to overcome these can be put in place.

Identify Quality Cost Improvement Initiatives (CIP) from spend and supplier analysis and dialogue with Divisional leads across the Trust as agreed with the Head of Procurement or Senior Category/Procurement Manager.

Monitor contracts to ensure contract governance is in place and coordinate supplier/stakeholder contract monitoring and improve performance to support the CIP agenda.

Monitor and maintain contract compliance against Trust expenditure. Liaise with internal and external contacts to facilitate contractual coverage for non-compliant expenditure where formal agreements are not in place.

Maintain an up-to-date understanding of Government and Department of Health directives such as the National NHS Procurement Strategy (Better Procurement, Better Value, Better Care) and other DoH initiatives that relate to the Procurement service.

To support other members of the team with any formal tenders as and when necessary.

To use the electronic tendering system and contracts finder portals.

To work in conjunction with collaborative procurement organisations including, but not limited to NHS Supply Chain, Crown Commercial Services etc.

Deputise for the Head of Procurement or Senior Category/Procurement Manager.

Manage and promptly deal with complaints and concerns from Directorates on commercially sensitive and complex supply issues, using careful analysis and judgement and responding positively through the use of empathy, persuasion and negotiations to deliver effectives resolutions to issues raised.

Provide advice on Terms and Conditions of Contracting and procurement legal issues before, during and after award of contracts.

To communicate clearly and succinctly, using the appropriate language for the audience in a way which motivates and supports other members of the team. Communications will involve complex information where persuasive, negotiating skills are required and will be:

o Face to face and by telephone

o Within formal and informal meetings

o Written. Letters, memorandum, e-mail, and reports

o Through presentations

To respond to local clinical staff and potential or existing provider enquiries, either written, email, face to face or telephone using empathy and judgement in an efficient and effective way.

To advise customers and implement and legal or financial changes within EU, Public Contracts Regulations and Guidance and procurement thresholds.

To liaise with other Procurement specialists and other team members on a daily basis in order to ensure accurate and up to date information related to the procurement plan is disseminated.

To assists the Head of Procurement or Senior Category/Procurement Manager with implementation of Departmental policies, procedures and strategies.

To be responsible for the delivery of a number of strategic objectives within the Trusts Procurement Strategy document.

Carry out research and contributes advice on the introduction of new products and ensures that appropriate trials are undertaken and recorded and assist with the standardisation programme.

The post holder will work closely with user departments, usually as part of a Multi-Disciplinary Team, in order to understand their need and interpret these through to the appropriate commercial agreements.

Represent Trust at national and regional events and projects.

Undertaking any other assignments or duties allocated by the Head of Procurement or Senior Category/Procurement Manager. The work pattern is unpredictable due to the requirement to respond to urgent requests from Trust Managers and Suppliers.

Job description Job responsibilities Key Duties: Support the Head of Procurement or Senior Category/Procurement Manager in ensuring all non-pay spend is governed by and subject to proficient procurement. Maintain overall understanding of Trust spend using a variety of data sources including Oracle, Atamis, Spend Comparison Websites and supplier data to establish a detailed knowledge of Trust expenditure by Supplier, Site, Division, Department & Commodity. Engage and work closely with senior stakeholders who provide healthcare and support services to help identify improvements and changes in practice arising from supply market opportunities. Develop and maintain relationships with stakeholders to maximise Procurement performance and non-pay efficiencies across the Trust. Provide expert strategic procurement advise to stakeholders. Develop robust category strategies. Documenting, communicating and influencing senior stakeholders to ensure effective buy-in to the proposed category strategies. To lead on category management within one or more Categories under the direction of the Head of Procurement or Senior Category/Procurement Manager Develop and implement Tender activity as directed by Head of Procurement or Senior Category/Procurement Manager with internal Divisional leads across the organisation at PA23, PCR2015 or PSR. Lead, manage, evaluate and report the findings of product trials. To assist with the development of specifications for requirements. To assist with the development of robust evaluation criteria for all accreditation processes to ensure that they are transparent and capable of withstanding legal challenge. To produce a project plan for each procurement to highlight the key milestones, identify any barriers and alternatives to circumnavigate these problems to deliver the projects on time. Report any barriers to the progression of any projects following the departmental procedures after making every effort to progress prior to escalating. Ensure the timely provision of project progress and savings delivery to feed into workplan and monthly reporting timescales. Report agreed savings to the Head of Procurement or Senior Category/Procurement Manager as per department procedures to ensure timely reporting to the PMO. Ensure that Divisional management and PMO are clear on progress with initiatives and aware of potential barriers/delays so action plans to overcome these can be put in place. Identify Quality Cost Improvement Initiatives (CIP) from spend and supplier analysis and dialogue with Divisional leads across the Trust as agreed with the Head of Procurement or Senior Category/Procurement Manager. Monitor contracts to ensure contract governance is in place and coordinate supplier/stakeholder contract monitoring and improve performance to support the CIP agenda. Monitor and maintain contract compliance against Trust expenditure. Liaise with internal and external contacts to facilitate contractual coverage for non-compliant expenditure where formal agreements are not in place. Maintain an up-to-date understanding of Government and Department of Health directives such as the National NHS Procurement Strategy (Better Procurement, Better Value, Better Care) and other DoH initiatives that relate to the Procurement service. To support other members of the team with any formal tenders as and when necessary. To use the electronic tendering system and contracts finder portals. To work in conjunction with collaborative procurement organisations including, but not limited to NHS Supply Chain, Crown Commercial Services etc. Deputise for the Head of Procurement or Senior Category/Procurement Manager. Manage and promptly deal with complaints and concerns from Directorates on commercially sensitive and complex supply issues, using careful analysis and judgement and responding positively through the use of empathy, persuasion and negotiations to deliver effectives resolutions to issues raised. Provide advice on Terms and Conditions of Contracting and procurement legal issues before, during and after award of contracts. To communicate clearly and succinctly, using the appropriate language for the audience in a way which motivates and supports other members of the team. Communications will involve complex information where persuasive, negotiating skills are required and will be:o Face to face and by telephoneo Within formal and informal meetingso Written. Letters, memorandum, e-mail, and reportso Through presentations To respond to local clinical staff and potential or existing provider enquiries, either written, email, face to face or telephone using empathy and judgement in an efficient and effective way. To advise customers and implement and legal or financial changes within EU, Public Contracts Regulations and Guidance and procurement thresholds. To liaise with other Procurement specialists and other team members on a daily basis in order to ensure accurate and up to date information related to the procurement plan is disseminated. To assists the Head of Procurement or Senior Category/Procurement Manager with implementation of Departmental policies, procedures and strategies. To be responsible for the delivery of a number of strategic objectives within the Trusts Procurement Strategy document. Carry out research and contributes advice on the introduction of new products and ensures that appropriate trials are undertaken and recorded and assist with the standardisation programme. The post holder will work closely with user departments, usually as part of a Multi-Disciplinary Team, in order to understand their need and interpret these through to the appropriate commercial agreements. Represent Trust at national and regional events and projects. Undertaking any other assignments or duties allocated by the Head of Procurement or Senior Category/Procurement Manager. The work pattern is unpredictable due to the requirement to respond to urgent requests from Trust Managers and Suppliers.

Person Specification

Qualifications

Essential

• Holds a professional procurement qualification or has relevant demonstrable senior procurement management experience.
• Good standard of General Education.
• Evidence of commitment to continuing professional development.

Desirable

• C.I.P.S. or studying towards.
• Project management.
• Negotiation training
• Report writing

Experience

Essential

• Demonstrate your procurement/category management within a large organisation and how you have developed a category strategy.
• Explain how you have led, trained and developed your team ensuring set targets are met.
• Describe the process of how you would analyse, interpret and communicate complex data to a range of audiences.
• Demonstrable experience of carrying out high value procurements from conception to evaluation and implementation whilst providing advice in relation to contractual terms - conditions.

Skills and Knowledge

Essential

• Thorough knowledge and understanding of Supply Chain Management, Contract processes and Contract Law including e-commerce and e-procurement.
• Understanding of customer requirements that are particular to the healthcare industry.
• Knowledge and understanding of staff management issues, leadership and motivation.
• Knowledge of Inventory Management Systems and issues.
• Excellent negotiation skills with the ability to solve complex contracting problems innovatively.
• Ability to communicate effectively in terms that can be understood across all professions within the Trust.

Personal Qualities

Essential

• Professional approach to all aspects of work, in particular the adoption of the CIPS ethical code of conduct and the Trust's Code of Conduct and accountability.
• Proven ability to operate/think laterally and work on own initiative.
• Articulate with practised and developed interpersonal communication and presentations skills.
• Creative, innovative and visionary mind set.
• Ability to influence, command respect and to establish credibility with Board members.
• Demonstrates tact and diplomacy as well as an ability to be assertive when required.
• To be able to work to deadlines and work under pressure to meet targets in a professional manner.
• Results driven with a willingness to change and implement new ideas/concepts.

Person Specification Qualifications Essential Holds a professional procurement qualification or has relevant demonstrable senior procurement management experience. Good standard of General Education. Evidence of commitment to continuing professional development. Desirable C.I.P.S. or studying towards. Project management. Negotiation training Report writing Experience Essential Demonstrate your procurement/category management within a large organisation and how you have developed a category strategy. Explain how you have led, trained and developed your team ensuring set targets are met. Describe the process of how you would analyse, interpret and communicate complex data to a range of audiences. Demonstrable experience of carrying out high value procurements from conception to evaluation and implementation whilst providing advice in relation to contractual terms - conditions. Skills and Knowledge Essential Thorough knowledge and understanding of Supply Chain Management, Contract processes and Contract Law including e-commerce and e-procurement. Understanding of customer requirements that are particular to the healthcare industry. Knowledge and understanding of staff management issues, leadership and motivation. Knowledge of Inventory Management Systems and issues. Excellent negotiation skills with the ability to solve complex contracting problems innovatively. Ability to communicate effectively in terms that can be understood across all professions within the Trust. Personal Qualities Essential Professional approach to all aspects of work, in particular the adoption of the CIPS ethical code of conduct and the Trust's Code of Conduct and accountability. Proven ability to operate/think laterally and work on own initiative. Articulate with practised and developed interpersonal communication and presentations skills. Creative, innovative and visionary mind set. Ability to influence, command respect and to establish credibility with Board members. Demonstrates tact and diplomacy as well as an ability to be assertive when required. To be able to work to deadlines and work under pressure to meet targets in a professional manner. Results driven with a willingness to change and implement new ideas/concepts.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B98 7UB

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job summary

Ward A11L have an exciting new opportunity for a Band 5 Registered Nurse.

Do you take enormous pride in delivering safe, compassionate care, resulting in a high quality patient experience?

Do you have a passion to work within Medicine and promote high standards of care delivery?

Do you want to make a difference to Patient care?

If yes, we want you to join our friendly, committed and dynamic team on Ward A11 Left.

Our aim is for our Ward to be a centre of excellence. There is on-going investment to ensure our staff have the right skills, values and expertise to provide high quality specialist care for our patients.

Ward A11L is a mixed sex general medical ward with a focus on Respiratory and General Medicine, we deal with complex and acute medical conditions so no two days are the same. We adopt a rehabilitation approach working closely with our therapy teams which helps to promote and maintain mobility and independence for our patients.

We are looking for an enthusiastic, happy, professional individual who takes pride in their work, committed to the teams vision with strong leadership qualities, a strong understanding of Trust Values and passionate about strengthening an existing team.

This role requires an active UK NMC Registration

Base Location: Royal Bournemouth Hospital

Interview Date: 14th October 2026

Main duties of the job

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About us

UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.

If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.

AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Job summary

The post holder will provide assessment, interventions and reports regarding mental and physical health, drug and substance misuse issues and contribute to programmes designed to reduce the risk of offending behaviour. Prison visits and working with young people in custodial establishments is an important part of the post. Close working links will be maintained with the wider SET CAMHS.

Main duties of the job

Contribute to the operational and strategic development of the Youth Offending Service. Maintain professional competence/standards through participation in individual performance review, continuing professional development and professional forums. Observe the requirements of relevant legislation, including the Crime and Disorder Act, 1998, the Children Act, 1989, the Mental Health Act, 1983 and the Data Protection Act 1998. Comply with Trust and Youth Offender Team policies and procedures, including commitment to equal opportunities and social inclusion. Comply with the requirement of Child Protection Policy as agreed with the Youth Offender Team and Area Child Protection Committee. To maintain confidentiality as per confidentiality policy. Carry out other duties consistent with the grading of the post as required

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Job summary

Are you an experienced Enhanced Clinical Practitioner (ECP) with a passion for delivering high quality care in an Urgent Care setting? We have an exciting opportunity for you to join our dynamic and supportive team in Central London.

As a key member of our team, you will play a critical role in shaping the quality of care we provide. We pride ourselves on keeping our ACP/ECPs up to date with the latest evidenced-based practices, while also offering strong support for your professional development and growth.In this role, you will work autonomously as an Emergency Clinical Practitioner, providing expert care to patients with acute, undifferentiated conditions. Using your advanced diagnostic skills and clinical reasoning, you will deliver high quality, unscheduled care to those who need it most.

What we offer:

• A supportive, diverse team environment
• Opportunities for continuous professional development
• A chance to work at the forefront of urgent care, utilising your expertise and autonomy

Take a look at our recruitment video to learn more about our team and the difference you'll make:https://www.youtube.com/watch?v=9lH_O4OZw2Q

Please note: This vacancy is open to new applicants only. Individuals who have previously applied for this role will not be considered.

Main duties of the job

• The post holder will deliver care in collaboration with Emergency services, other health care professionals, statutory and voluntary agencies.
• To work in association with colleagues in defining standards of care and practice aimed at maintaining, developing or improving quality.
• To work with the senior staff in the operational management and the organisational development of the service.
• Act as the team Leader on a rotational basis assuming responsibility for day to day management of the service.
• Take designated responsibility for discrete areas of operational management/clinical practice.
• Communicate complex and sensitive information to patients, carers and other staff.
• Deliver care within a culturally sensitive framework.
• Implement, carry out disseminate and evaluate service audits

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Job summary

Barnsley Healthcare Federation is looking for an enthusiastic, team oriented, flexible and reliable individuals to join our Reception teams at BHF. You will be required to work across 4 sites in the Barnsley area.

The hours available are 37.5 hours a week. This is a fixed term contract for 12 months but may potentially lead to permanent employment.

The hours of work are Monday to Friday between the hours of 08:00 and 18:30.

However, you may be asked from time to time to work out of these hours to cover annual leave, any changes to your usual shift patterns will be communicated by management.

BHF are fully committed to ensuring equality, diversity, and inclusion (EDI) as this is embedded in our values. We are also a committed employer under the Disability Confident Scheme. Therefore, should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact a member of the HR team at [email protected] and we will be happy to help/

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

Main duties of the job

As a receptionist, you will act as a focal point for the practice, communicating effectively between clinicians, staff and patients. You may also be required to undertake clinical coding work when required by the practices.

Successful candidates will need to be able to demonstrate previous administrative and customer service experience and have the skills to adapt to and prioritise the duties of a busy reception desk, remaining calm and focused to ensure a high standard of care is delivered to patients. The ideal candidate will be a team player with excellent verbal and written communication skills. Computer skills are essential, and experience with a clinical system would be advantageous, but training will be given.

About us

Launched in 2015, we are an ambitious and inclusive organisation focused on enhancing the way in which primary care at scale is delivered within Barnsley. Our vision is to deliver a robust publicly-funded health and social care service which meets the needs of the local community. We believe that regardless of location or need, every patient should receive the same high standard of care, at times when they need it most. Receptionists are an integral part of our team and our ability to meet these aims.

Benefits: 5 weeks annual leave plus bank holidays, NHS Pension Scheme, Monthly in-house training event, retail discounts

Job summary

Emergency Department Assistant

Please be aware there is NO SPONSORSIP for this role. This vacancy may close early. Previous applicants need not apply.

• To work as a Emergency Department Assistant within a high pressured, fast moving environment
• To prioritise and deliver care to patients
• To demonstrate high standards of care and set examples of best practise within the delivery of patient care in the Emergency Department
• To ensure patients' safety, privacy and dignity is maintained at all times.
• Assist in age-related play and distraction therapy
• To support the registered nurses of the Emergency Department
• To undertake such duties as determined by the Department Managers and Matron including working within the main department during times of surge.

THERE IS NO SPONSORSHIP FOR THIS ROLE

Main duties of the job

Integrated medicine and Emergency Care is an exciting, diverse and large acute division which encompass many specialities - every day is different!

An exciting opportunity has arisen to join us in our busy and transforming Emergency Department as an Emergency Department Assistant. Our department covers and provides a service to a population of approximately 450,000 residents, increasing during our busy holiday seasons. We consider the department to be an innovative, creative and friendly environment for those healthcare professionals who wish to provide high quality patient centred care. You will have a can do attitude and be working with people of a similar mind who are as motivated as you are to deliver high standards of care in a supportive, responsive and cheery environment.

The applicant should be aware the post is extremely busy and candidates should be organised, I.T literate and able to prioritise a multitude of demands. Previous experience in care and experience in an Emergency Department is desirable but not essential.

Applicants must have a flexible approach to work as shift patterns are Monday-Sunday, Days & Nights, 365 days a year. It is recommended that those considering applying for the position visit the department for more insight.

As we expect a high number of applicants, the interviews will be competitive and the advert may close before the advertised end date.

About us

Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.

As a Trust we are committed to:

• Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
• Real equality of opportunity.
• Continual development and learning for staff.
• Achieving a work life balance.

We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.

The Trust is accredited as a disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.

Job summary

NELFT is the largest provider of Mental Health Support Teams (MHSTs) in England. The MHST deliver evidence-based individual and group interventions in educational settings for children experiencing mild to moderate mental health difficulties aged 4 to 18 years old. The teams also have a strong focus on whole school approaches to improve mental health outcomes for children and young people. The MHSTs build on the support already in place from school counsellors, school nurses, educational psychologists and the voluntary sector to support those with mild to moderate mental health issues in school and will help children and young people with more severe needs to access the right support and provide a link to the CAMHS services. The post-holder will be a graduate Education Mental Health Practitioner (EMHP)/Children Wellbeing Practitioner (CWP) qualification and will be fully registered with the appropriate professional or regulatory body (BPS, BABCP).

Main duties of the job

They will have extensive clinical experience working with Children and Young People (CYP) with emotional wellbeing and mental health difficulties. We are a friendly team of professionals who come from multidisciplinary backgrounds. We recognise the needs for a healthy work life balance, and we will consider flexible working applications in line with the trust policies and process. We encourage Continual Professional Development (CPD) and are keen to support our staff to grow and progress. Finally, we are a welcoming, compassionate and considerate team, that work incredibly hard to support one another to improve the mental health of our community. If the successful candidate does not already have an appropriate supervision qualification they will be required to attend one of the courses below depending on their eligibility, these courses will start in January 2027 and last for one year. UEA Post Graduate Supervisor Course www.uea.ac.uk/course/postgraduate/postgraduate-certificate-in-supervision-of-low-intensity-cbt-with-children-and-young-people The Anna Freud Senior Wellbeing Course: www.annafreud.org/services/services-for-professionals/cyp-mh-workforce-development/senior-wellbeing-practitioner-postgraduate-diploma/

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.