Job summary

The Specialist Care Division is seeking a motivated and ambitious individual to join our dynamic team, playing a key role in supporting the delivery of outstanding patient care across our Maternity and Neonatal Services at both Chelsea and Westminster Hospital and West Middlesex University Hospital. This is an exciting opportunity to contribute to innovative and patient-centred services while working alongside dedicated multidisciplinary teams in a rewarding and fast-paced healthcare environment.

Main duties of the job

The Service Manager is responsible for the delivery of high quality and efficient patient services in defined clinical areas.

The Service Manager will assist the Deputy General Manager/General Manager and the Service Directors in the delivery of objectives across the Directorate as well as directly managing mutually agreed projects and service improvement initiatives.

The post holder will work closely with nursing, midwifery, administrative and clinical teams to deliver excellent performance and achieve agreed productivity targets with main objectives for the role linked to ensure we :- deliver high-quality patient centred care- are the employer of choice- deliver better care at lower cost

The Service Manager will work closely and in partnership with other members of the Directorate's management team, in particular Service Directors and Matrons, to achieve agreed performance, financial productivity targets and clinical indicators.

The Service Manager will support the Service Directors with the management of effective deployment of medical staff.

The Service Manager will ensure that line management of his or her staff is undertaken professionally and that each member of staff has an appraisal and development and training plan consistent with Directorate, Division and Trust objectives.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job summary

To promote continuous professional development of Registered Nurses, Nursing Associates, Health Care Assistants and Nursing Students across Ealing Community Partners/ Trustwide. To contribute to the development and delivery of continuing professional development opportunities for nurses, Nursing Associates Health care assistants, students, including the support and development of practice placements, new inductees and pre/post registered students. Competent in the role of practice supervisor and assessor, ensuring that placements and support for nursing learners are of a high standard in line with NMC requirements. Contributing to the delivery of nursing preceptorship across the trust and supporting the delivery of key nursing education and quality assurance projects such as nursing recruitment and retention activity, and the development of internationally educated nurses. Contribute to the development and use of systems to audit, assess and evaluate standards of practice. role model best practice in relation to Service User and Carer engagement.

Main duties of the job

Contribute to supporting and developing practice placements and the practice supervisor and assessor role, ensuring that placements and support for nursing learners are of a high standard in line with NMC requirements

Contribute to ensuring that continuous professional development opportunities are available for nursing staff; supporting the delivery of key nursing education and quality assurance projects such as nursing recruitment and retention activity, and the development of internationally educated nurses.

Contribute to ensuring there are robust systems of effective secondary induction and preceptorship for staff, in line with HEE preceptorship framework.

Undertake audit of clinical activity, performance and health outcome.

Support the dissemination and introduction of practice standards related to competency expectations for registered nurses.

Make a contribution to clinical supervision arrangements.

Contribute to the monitoring and audit of clinical supervision activity.

Provide direct training and teaching to nurses.

About us

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.

The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

Job summary

An exciting opportunity has arisen for a receptionist at the King's Clinical Research Facility (CRF). This is an NHS research facility based in Denmark Hill in London which serves a diverse local population and works closely with one of the most distinguished and research-intensive universities in London - Kings College London.

The CRF provides a dedicated, well-equipped and professional environment that enables medical staff and scientists to work together to investigate disease and trial the latest scientific ideas for improving diagnosis and treatment. the CRF provides comfortable clinical accommodation for volunteers and patients participating in studies requiring long-term 24h in-house monitoring as well as facilities for day case visits. it is equipped to cater for complex studies from across the range of medical disciplines and provides close proximity space for clinical research fellows, nurses and allied healthcare professionals.

The receptionist is considered to be the 'face' of the facility and s/he greets all patients and study volunteers, families and staff in a polite, welcoming and efficient manner and will also provide administrative service to patients and researchers.

Main duties of the job

The receptionist and administrator is the 'face' of the CRF, the first person to meet and greet patients and visitors to the facility, thus the person responsible for this role is fundamental to the welcoming of visitors and the smooth running of the facility. They are also responsible for supporting the clinical team in terms of ordering clinicalequipment and consumables.

About us

The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King's Strategy - 2026 to 2031. Together, we are pursuing six strategic ambitions: delivering high-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King's, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Job summary

GAMSTON MEDICAL CENTRE, NOTTINGHAM, NG2 6PS

We have an exciting opportunity for 1 x Receptionist/Administratorto join our team.

Gamston Medical Centre is located in Gamston near West Bridgford (NG2 6PS) and currently serves 6927 patients. We are in a purpose built premises and located close to local amenities. We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice. Please see the job description and person specification for more details.

The vacancy is for 19 hours over 2 days

Main duties of the job

The successful applicant will need to have an outgoing and enthusiastic personality, be flexibile to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure.

A background in a related administrative role would be useful but is not essential but a desire to learn is a must. Training will be provided to the right candidate and previous applicants need not apply.

We are a friendly, enthusiastic, well organised practice committed to offering quality care while achieving high QOF targets.

About us

SystmOne clinical system

We are part of the PartnersHealth GP Federation working together with practices in Rushcliffe, and part of the Rushcliffe PCN.

NHS pension EAP package

For further details please contact: Debra Kerrison on 0115 945 5946

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0086

Job locations

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Job description

Job responsibilities

Receptionist - Job Description

Job Title:

Reception/Admin

Responsible to:

Practice Manager

Responsible for:

N/A

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Telephone Duties

1.

Making appointments

2.

Taking requests for prescriptions from housebound patients

3.

Giving out results

4.

Ambulance transport bookings for on the day service

5.

Home visit requests

6.

Deal with general enquiries and complaints

7.

Contacting other providers

Reception Duties

8.

Register new patients and temporary residents, when required

9.

Greet and direct patients and visitors

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Collect payments from patients for non-NHS services

15.

Deal with general enquiries and complaints

Filing

16.

Filing and retrieving paperwork as requested (eg. Lloyd George envelopes)

Prescriptions

17.

Dealing with requests for repeat prescriptions

18.

Raising prescriptions as per Practice protocols

19.

Dealing with queries relating to prescriptions

General

20.

Input and extract information from Practice computer system

21.

Observe health and safety guidelines at all times

22.

General housekeeping (e.g. keeping reception and waiting areas tidy)

23.

Any other reasonable duties as necessary

24.

Observe Confidentiality policy and guidelines at all times

25.

Opening up / locking up of practice premises and maintaining security in accordance with practice protocols

26.

Have an overview of admin tasks (eg. cytology admin, recalls)

Job description Job responsibilities Receptionist - Job Description Job Title: Reception/Admin Responsible to: Practice Manager Responsible for: N/A Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Telephone Duties 1. Making appointments 2. Taking requests for prescriptions from housebound patients 3. Giving out results 4. Ambulance transport bookings for on the day service 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers Reception Duties 8. Register new patients and temporary residents, when required 9. Greet and direct patients and visitors 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Collect payments from patients for non-NHS services 15. Deal with general enquiries and complaints Filing 16. Filing and retrieving paperwork as requested (eg. Lloyd George envelopes) Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Any other reasonable duties as necessary 24. Observe Confidentiality policy and guidelines at all times 25. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 26. Have an overview of admin tasks (eg. cytology admin, recalls)

Person Specification

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• AMSPAR Receptionist certificate
• NVQII in Customer Care

Knowledge

Desirable

• Knowledge of SystmOne

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of reception work
• Experience of working within General Practice

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Person Specification Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care Knowledge Desirable Knowledge of SystmOne Skills Essential Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Experience Essential Experience of working with the general public Desirable Experience of reception work Experience of working within General Practice Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

The Gamston Medical Centre

Gamston District Centre

Gamston

Nottingham

NG2 6PS

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

As part of the ongoing expansion and modernisation of the Royal Eye Unit we are growing our team to ensure we continue to deliver a high standard of care to our local community. We are recruiting enthusiastic and dynamic people to join our supportive and friendly team during this exciting time and as such, we are looking to appoint an innovative and high performing Specialty Doctor with independent out-patient clinic practice specialising in Medical Retina and Emergency sub-specialties.

The department is a teaching environment supporting the educational and clinical development of junior trainees and non-medical teams (including Nurse Practitioners, ACPs, Orthoptists and Optometrists) to support their development within extended roles.

This is an excellent opportunity to work within the Royal Eye Unit where our multidisciplinary team see over 70,000 patients per year. We offer a full range of hospital eye care services including specialist outpatient clinics, admitted care and an acute referral service for eye emergencies.

This is a substantive role based in the Royal Eye Unit at Kingston Hospital. The post is full time, 10 PAs per week. There is no on-call element and the post holder will be actively involved in supporting the Acute Referral Clinic (ARC).

Main duties of the job

The post holder is expected to:

oProvide clinical advice and where appropriate treatment.

oHelp develop the service in accordance with Trust policy.

oSupport the training and supervise trainees as appropriate

o Demonstrate professional excellence and efficient delivery of care in accordance with clinical case load associated with the post.

About us

The service-line has regular educational meetings and actively supports opportunities for personal development of appointed staff.

Candidates must hold full registration and license to practice with the GMC.

Applications from those unable, for personal reasons, to work on a whole time basis or a job share basis will be considered.

Details

Date posted

09 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Specialty Doctor

Salary

£63,696 to £102,689 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

396-2827A-MS-A

Job locations

Kingston Hospital NHS Foundation Trust

Galsworthy Road

Kingston upon Thames

KT2 7QB

United Kingdom

Job description

Job responsibilities

Please see attached job description for further information relating to duties and responsibilities of the role

Job description Job responsibilities Please see attached job description for further information relating to duties and responsibilities of the role

Person Specification

Qualifications

Essential

• MRCS or equivalent
• Full GMC registration

Desirable

• Specialist Qualifications
• Presentations
• Publications

Clinical Experience

Essential

• Have completed 4 years full-time post graduate training, (or its equivalent gained on a part-time or flexible basis) since first obtaining registration including adequate experience in glaucoma
• Evidence of maintaining a portfolio of CPD evidence
• Competence in management of glaucoma, medical retina and cataract patients
• Able to deal with general ophthalmology emergencies

Desirable

• Teaching of junior medical and nursing staff
• Registered with the GMC as a specialist in relevant field
• Attendance at relevant ophthalmic training courses
• Competent in performing laser procedures

Management Skills

Essential

• Able to communicate at a strategic and operational level

Desirable

• Attended management training course
• Knowledge of finance/budgets

Experience

Essential

• Demonstrable commitment and ability to teach and train undergraduates and junior doctors
• Experience of clinical audit
• Relevant research articles in peer-reviewed journals

Desirable

• Completed 'Train the Trainers' course

Personal Qualities

Essential

• Demonstrate leadership skills within a multidisciplinary team
• Ability to motivate staff, to facilitate appropriate changes in clinical practice and to work as part of a team
• Excellent written and verbal communication skills, enthusiasm and approachability
• Commitment to continuing professional development and clinical governance

Person Specification Qualifications Essential MRCS or equivalent Full GMC registration Desirable Specialist Qualifications Presentations Publications Clinical Experience Essential Have completed 4 years full-time post graduate training, (or its equivalent gained on a part-time or flexible basis) since first obtaining registration including adequate experience in glaucoma Evidence of maintaining a portfolio of CPD evidence Competence in management of glaucoma, medical retina and cataract patients Able to deal with general ophthalmology emergencies Desirable Teaching of junior medical and nursing staff Registered with the GMC as a specialist in relevant field Attendance at relevant ophthalmic training courses Competent in performing laser procedures Management Skills Essential Able to communicate at a strategic and operational level Desirable Attended management training course Knowledge of finance/budgets Experience Essential Demonstrable commitment and ability to teach and train undergraduates and junior doctors Experience of clinical audit Relevant research articles in peer-reviewed journals Desirable Completed 'Train the Trainers' course Personal Qualities Essential Demonstrate leadership skills within a multidisciplinary team Ability to motivate staff, to facilitate appropriate changes in clinical practice and to work as part of a team Excellent written and verbal communication skills, enthusiasm and approachability Commitment to continuing professional development and clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital NHS Foundation Trust

Galsworthy Road

Kingston upon Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kingston and Richmond NHS Foundation Trust

Address

Kingston Hospital NHS Foundation Trust

Galsworthy Road

Kingston upon Thames

KT2 7QB

United Kingdom

Employer's website

https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)

Job summary

Would you like to work as a pharmacist in general practice joining the newest and most exciting branch of the pharmacy profession?

We are looking to recruit Clinical Pharmacists who will work as part of a multi-disciplinary team in a patient-facing role in Doncaster North Primary Care Network (PCN). The role will be working within a great team including a senior pharmacist who will provide clinical supervision, four other pharmacists and three pharmacy technicians. The role involves all aspects of pharmacist support including liaison with community pharmacy.

This role will be based working withinNorth Primary Care Network.

For information on the Centre for Pharmacy Postgraduate Education please see; Primary Care Pharmacy Education Pathway

Main duties of the job

We are seeking pharmacists educated to degree level, registered with the General Pharmaceutical Council (GPhC), possessing a Masters Degree (MPharm) or equivalent.

You will need to be flexible in your approach to work as the role will be working across the three practices in our Primary Care Network, providing pharmacy services, including;

• Optimise the use of medicines
• Support the PCNs with regards to prescription and medication queries
• Improve the safety and quality of prescribing
• Providing support and education to patients on self-management and ensure referral to appropriate healthcare professionals if required
• Implement and manage the repeat prescribing process for practice and patient request

This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Primary Care Network.

Further details can be found in the attached job description.

About us

Primary Care Doncaster (PCD) Ltd is developing a wide range of services to support general practice across the city and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the city.

At PCD and within the GP practices and Networks, we believe in the power of collaboration and the creativity that thrives when people work together in person. Each Network has a range of offices and work locations designed to foster innovation, teamwork, and a vibrant work culture where you can grow your career and make a real impact.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.

PCD are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job summary

Job summary

We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice at our busy Cotgrave surgery and reception cover at all of the BHG sites. Additional duties will include the undertaking of general administration tasks, pulling and filing of patient notes, handling incoming and outgoing post and accurately inputting data onto our clinical systems to ensure patient records remain current and up to date.

Main duties of the job

The successful applicant will have an outgoing and enthusiastic personality, flexibility to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure. Use of own transport with business use insurance is essential as travelling between sites may be required.

About us

A background in a related administrative role would be useful but is not essential but a desire to learn is a must. Training will be provided to the right candidate. Previous applicants need not apply.

Due to high volume of applicants, only successful candidates will be contacted, and we reserve the right to close the advertisement early.

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A0045-26-0087

Job locations

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Job description

Job responsibilities

Care Navigator - Job Description

Job Title:

Care Navigator with Reception Duties

Responsible to:

Care Navigation Hub Team Leader & Senior

Responsible for:

N/A

Job Purpose:

To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Care Navigation Hub Duties

1.

Making appointments and assisting with Triage forms

2.

Taking requests for prescriptions from housebound patients

3.

Maintaining Admin inboxes with patient requests and queries

4.

Giving out results

5.

Home visit requests

6.

Deal with general enquiries

7.

Contacting other providers

Reception Duties

8.

Greet and direct patients and visitors

9.

Multisite practice so reception cover need at all 3 sites

10.

Making appointments

11.

Handing out prescriptions

12.

Ensure outstanding queries are explained and handed over to next shift, as necessary

13.

Respond to needs of doctors and nurses during surgery

14.

Deal with general enquiries

Filing

15.

Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes)

Prescriptions

16.

Dealing with requests for repeat prescriptions

17.

Dealing with queries relating to prescriptions

General

18.

Input and extract information from Practice computer system

19.

Observe health and safety guidelines at all times

20.

General housekeeping (e.g. keeping reception and waiting areas tidy)

21.

Any other reasonable duties as necessary

22.

Observe Confidentiality policy and guidelines at all times

23.

Opening up / locking up of practice premises and maintaining security in accordance with practice protocols

24.

Have an overview of admin tasks (eg. cytology admin, recalls)

Job description Job responsibilities Care Navigator - Job Description Job Title: Care Navigator with Reception Duties Responsible to: Care Navigation Hub Team Leader & Senior Responsible for: N/A Job Purpose: To ensure that the Care Navigation Hub & Reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Care Navigation Hub Duties 1. Making appointments and assisting with Triage forms 2. Taking requests for prescriptions from housebound patients 3. Maintaining Admin inboxes with patient requests and queries 4. Giving out results 5. Home visit requests 6. Deal with general enquiries 7. Contacting other providers Reception Duties 8. Greet and direct patients and visitors 9. Multisite practice so reception cover need at all 3 sites 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Deal with general enquiries Filing 15. Filing and retrieving paperwork as requested (e.g. Lloyd George envelopes) Prescriptions 16. Dealing with requests for repeat prescriptions 17. Dealing with queries relating to prescriptions General 18. Input and extract information from Practice computer system 19. Observe health and safety guidelines at all times 20. General housekeeping (e.g. keeping reception and waiting areas tidy) 21. Any other reasonable duties as necessary 22. Observe Confidentiality policy and guidelines at all times 23. Opening up / locking up of practice premises and maintaining security in accordance with practice protocols 24. Have an overview of admin tasks (eg. cytology admin, recalls)

Person Specification

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of reception work
• Experience of working within General Practice

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills
• Clear, polite telephone manner
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Driving Licence and access to own transport

Knowledge

Desirable

• Knowledge of SystmOne

Qualifications

Essential

• Good standard of general education

Desirable

• GCSE Mathematics C or above
• GCSE English C or above
• AMSPAR Receptionist certificate
• NVQII in Customer Care

Behaviours

Essential

• Smart, polite and confident
• Planning and organising
• Performing under pressure
• Adaptability
• Using initiative
• Team working
• Self motivated
• Flexibility
• Confidentiality

Person Specification Experience Essential Experience of working with the general public Desirable Experience of reception work Experience of working within General Practice Skills Essential Excellent communication skills (Written and Oral) IT skills Clear, polite telephone manner Time Management and the ability to work to deadlines Problem solving skills Interpersonal skills Driving Licence and access to own transport Knowledge Desirable Knowledge of SystmOne Qualifications Essential Good standard of general education Desirable GCSE Mathematics C or above GCSE English C or above AMSPAR Receptionist certificate NVQII in Customer Care Behaviours Essential Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ

United Kingdom

Employer's website

https://www.partnershealth.co.uk (Opens in a new tab)

Job summary

Newham CAMHS are excited to be recruiting to a full time post as a Children & Young People's CBT Practitioner within the Wellbeing in Newham Schools Team. (Mental Health Support Team - MHST).

The post-holder will work within Newham CAMHS WINS providing assessments and interventions in and around local schools. The successful candidate will need to be a registered EMHP.

We are looking for confident CAMHS professionals who are keen to provide CBT evidence based interventions to children and young people within schools. You will have a demonstrable track record of providing collaborative and supportive interventions with children, young people, families, and parents/carers. The community served is multi-ethnic and culturally diverse and we welcome applicants who are skilled at working with the richness and complexity of this multicultural context.

We offer an exciting and dynamic environment where your ideas and career development will be valued. You will be supported directly by senior colleagues as we develop the service together.

Main duties of the job

1. Delivery of CBT based interventions for low mood and anxiety in educational settings across the borough, as per the MHST model and supporting development of the service.
2. As the post holder will be working within the community, they will establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and/or young people in the community.
3. Actioning the 3 core functions of an MHST: to deliver evidence-based interventions for mild-to-moderate mental health issues, support thesenior mental health lead in each school or college to introduce or develop their whole school or college approach and, give timely advise to school and college staff and liaise with external specialist services to help children and young people to get the right support and stay in education.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job summary

We have a vacancy for a Nurse Practitioner to join our established nursing team. In addition to standard Practice Nursing duties, the successful candidate will also take the lead role in caring for and supporting our diabetic patients. Experience of management of diabetes in a primary care setting is desirable but other relevant experience will be considered.

Team members work independently, supported by other clinical colleagues if needed. Informal meetings and peer support facilitate change and development. Participation in formal meetings ensures nurses have a voice in development of services and management of change.

Our Senior Nurse will oversee the induction period and remain available for ongoing mentoring and support. Induction and training are intended to meet the needs of the individual but will be a combination of internal, on-line and external learning opportunities.

We are a small GP practice serving local village communities, striving to provide a high standard of care and services. The team consists of nurses, HCAs and a phlebotomist. Each nurse has an area in which they have developed additional skills and interest. Members of the team are encouraged to extend their knowledge and skills so that we can develop the services we offer.

Main duties of the job

This job would suit an experienced Practice Nurse. Experience of managing and supporting patients with diabetes is essential, although experience in a relevant previous role would be considered.

Our nurses offer a range of services and treatments, including dressings, immunisations, phlebotomy, injections, health promotion, chronic disease management, and cervical smears. We are looking for someone who is

- Interested in all aspects of practice nursing and willing to extend their knowledge in new areas

- Experienced in the management and support of diabetic patients

- Computer literate and confident we use EMIS Web

- Able to manage their own time and workload

- Willing to support and enable other members of the team

- Able to complete administration tasks associated with the nursing role

- Understanding of the importance of all members of a practice team and their role in delivering patient care

- Confident to form and express opinions in meetings; listening to the views of others and willing to adopt new ways of working

- Compassionate, conscientious, and willing to go the extra mile for patients

About us

The nursing team work closely with each other and also with other clinical and non-clinical colleagues in the practice. Our aim is to support and encourage our staff to achieve their potential and to look forward to coming to work each day.

As part of a rural community we are able to develop a close relationship and knowledge of our patients, especially those with more extensive needs who may be regular visitors to the surgery. This is important to us all and maintaining and improving our patient services is the key driver for the whole practice team.

In summary, we are looking for a new colleague who becomes a friend - considerate, supportive, reliable and with a good sense of humour. If this is you, then we look forward to hearing from you.

Job summary

Please note that this role is advertised on behalf of Atlas BFW Management Ltd (Atlas), a wholly-owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust and as such, successful applicant(s) will be on Atlas Terms and Conditions. For further information about Atlas, please visit: www.bfwml.co.uk

The Estates Shift Team is responsible for providing 24-hour on-site emergency cover and a comprehensive electrical and mechanical engineering, and building maintenance service, to the plant and equipment on the Blackpool Victoria Hospital Site. This will involve working with trade groups and contractors' staff to provide a professional, efficient and cost-effective maintenance, repair and installation service, which is responsive to the user's needs and will involve the planning and organising of maintenance activities. Out of normal working hours the Estates Shift Team has sole responsibility for ensuring that all departments essential services are maintained at all times, or an Estates Manager informed. These services include: Electricity, Steam, Heating and Domestic Hot and Cold water, Piped Medical Gas and Vacuum, Air Conditioning and Drainage. The Estates Shift Team also provides a 24-hour emergency response to any incident and carries out duties of all trades, including: Mechanical, Electrical, Plumbing, Joinery and building.

The Estates Shift Team also provides a first line emergency response (out of normal hours) to all Estates functions and emergencies.

Main duties of the job

The post holder will provide an effective and efficient maintenance repair service to a high quality on the full range of building fabric, electrical and mechanical engineering and electro medical services, plant and equipment to the above stated properties within their trade discipline and other disciplines within their capability and will involve maintenance of complex systems and the use of fine instrumentation and equipment. (e.g. Steam raising plant, Boilers, Heating and Domestic Hot Water (DHW) systems, air conditioning systems, building management systems, Low Voltage (LV) systems, switch rooms and emergency generators. Fire, security, medical gas and vacuum systems and all other alarm systems. Medical plant and equipment, lifts, heat exchangers, catering equipment, plant and equipment contained within the mortuary, operating theatres, and other hospital fixed plant and equipment.)

About us

As experts in healthcare facilities and property management, we deliver fully-managed healthcare facilities services and property management solutions to clients throughout Blackpool, Fylde, Wyre and North Lancashire.

Our teams ensure our clients' properties and amenities provide the best environment for their customers, patients, staff and visitors.

As a wholly owned subsidiary of Blackpool Teaching Hospitals NHS Foundation Trust, we support the Trust's frontline clinical services and assist with the delivery of patient care, through our service provision.

Our profits are used to help grow our business, whilst providing additional employment, training and development opportunities for local people.

Visit: bfwml.co.uk for further information.

Job summary

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

We have an exciting opportunity for the combined role of Occupational Therapy (OT)/Physiotherapy Assistant Therapy Practitioner (ATP) in our inpatient services for Mental Health for Older People (MHSOP). Applicants who have a specialist skill such as music skills that can be utilised in a therapeutic way are welcomed.

These roles are predominantly aimed at working with older adults with depression, psychosis and frailty however in our other units we also work with service users with dementia. The ability to travel to our sites in Hertford, Radlett, as well as Hemel Hempstead, St Albans, and Stevenage is necessary. We offer excellent on-site support and skill development opportunities within the role. Our core service hours are Monday to Friday, 9-5, no shift or weekend work. Start/finish times can be adjusted slightly after a flexible working discussion.

We are a welcoming and positive team who work hard to achieve good outcomes for our service users therefore experience of team working is required. You will need to have clinical experience of working with people with mental health needs. A passion for helping people to engage in meaningful occupations is essential.

Please email to arrange a chat or visit; [email protected]

Main duties of the job

As an Assistant Therapy Practitioner you would be required to:

Provide both individual and group interventions for service users in a busy ward environment

Provide occupationally based assessments and interventions under the guidance of an occupational therapist and physiotherapist

Evaluate your interventions and report back to the team, adjusting future interventions accordingly

Work collaboratively with the other members of the therapy team and wider MDT

Have the opportunity to work autonomously, use your initiative and creative skills

Develop knowledge and application of the Model of Human Occupation and other specialist assessments

Be responsible for organisation of your own workload, timetable and accurate and timely documentation of clinical notes

Attend and participate in the ATP CPD and support meeting.

Support students, junior members of staff, visitors, volunteers and visiting therapists, such as Music Therapy

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job summary

About You

Are you a qualified PWP looking for a new challenge? Are you ready to demonstrate your passion, enthusiasm and clinical expertise and join a service who supports and invests in you?

Would you like to work with HPFT to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on...

Mid Essex Talking Therapies are hiring for QUALIFIED PWPs to join our team!

Please note, this vacancy may close early once the required number of applications have been received

Please note that HPFT is contracted to provide the Mid Essex Talking Therapies service until 31 March 2027, after which a different provider will assume responsibility for delivering the service. This advertised job role is a permanent position and the role itself is expected to continue beyond this date. Any transfer of staff to the incoming provider would be subject to the applicable TUPE regulations and formal consultation processes.

Main duties of the job

Should I Apply?

If you feel you meet the following criteria then we would like to hear from you:

• A qualified Psychological Wellbeing Practitioner
• Registered with the BABCP/BPS (or can provide evidence of application)
• Significant experience of working with people with mental health difficulties in a healthcare setting
• A commitment to equal opportunities
• Ability and access to an independent means of transport for business use

Where Will I Be Based?

You will be based in Braintree, Essex and will be part of an experienced and supportive team. This post is a hybrid-working role and there would be an expectation for the post holder to attend the office at least 2 days a week.

We are hoping to recruit a diverse cohort with a wide range of backgrounds and experiences.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Job summary

We are looking to recruit aPatient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and efficient elective care pathways.

The Patient Pathway Coordinator is responsible for managing and tracking patient pathways to ensure timely progression through care in line with Referral to Treatment (RTT) standards and national targets. The role supports the delivery of a safe, efficient, and patient-focused service across specialties.

You will work closely with Service Managers, Clinical Teams, and Operational Managers to support the effective management of patient pathways and ensure patients are treated within national waiting time standards. The role requires flexibility, strong organisational skills, and the ability to work efficiently within a fast-paced, high-volume environment, contributing to the delivery of a responsive and patient-focused service.

**Please note that this vacancy may close earlier than the advertised closing date due to the high volume of applications received.**

*** THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP. Please ensure you have an unrestricted right to work in the UK and do not require visa sponsorship, now or in the future, before submitting an application. ***

Main duties of the job

Key requirements include:

• Strong working knowledge of RTT rules, admitted pathways, and Patient Tracking Lists (PTL)
• Experience of bookings admitted and NON Admitted
• Experience of systems, ERS , Cerner , PTL Validation Tool
• Ability to prioritise and manage workload effectively, including inboxes and competing tasks
• Excellent communication skills, with the confidence to liaise with clinicians and services
• A proactive approach to identifying and resolving pathway risks and potential breaches

This role is ideal for someone who is highly organised, patient-focused, and committed to supporting high-quality patient care through effective pathway management.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£34,186 to £37,389 a year pro rata p.a. inc.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

293-CSEP-0692-C

Job locations

Orsman Road

6 Orsman Road

Haggerston, London

N1 5QJ

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/ Qualifications

Essential

• A Level or equivalent
• NVQ level 3 or equivalent experience

Skills/Abilities

Essential

• Able to work as part of a team
• Able to confidently deal with the public and manage a range of patient calls
• Able to organise own workload & Able to work under pressure and in stressful situations
• Excellent verbal communication skills and telephone manner & Good written communication skills
• Computer literate with good keyboard skills

Desirable

• Willingness to continue personal development and training

Experience

Essential

• Experience of working with the public
• Experience of data collection and data entry
• Experience of working in administration/customer service
• Experience of working as part of a team
• Experience of improving performance
• Experience of supervising others

Desirable

• Experience of using hospital administration electronic patient record systems
• Experience of Microsoft Packages (Excel
• Experience of working in a contact center
• Knowledge of eRS system

Knowledge

Essential

• Knowledge/understanding of patient confidentiality
• Knowledge/understanding of the need for accurate data

Desirable

• Awareness of good customer care standards

Other Requirements

Essential

• Work flexibly as required
• Awareness of Equal Opportunities
• Committed to delivering patient-centred services
• Caring attitude
• Highly motivated
• Commitment to staff rotation
• Demonstrate an understanding of Trust values

Person Specification Education/ Qualifications Essential A Level or equivalent NVQ level 3 or equivalent experience Skills/Abilities Essential Able to work as part of a team Able to confidently deal with the public and manage a range of patient calls Able to organise own workload & Able to work under pressure and in stressful situations Excellent verbal communication skills and telephone manner & Good written communication skills Computer literate with good keyboard skills Desirable Willingness to continue personal development and training Experience Essential Experience of working with the public Experience of data collection and data entry Experience of working in administration/customer service Experience of working as part of a team Experience of improving performance Experience of supervising others Desirable Experience of using hospital administration electronic patient record systems Experience of Microsoft Packages (Excel Experience of working in a contact center Knowledge of eRS system Knowledge Essential Knowledge/understanding of patient confidentiality Knowledge/understanding of the need for accurate data Desirable Awareness of good customer care standards Other Requirements Essential Work flexibly as required Awareness of Equal Opportunities Committed to delivering patient-centred services Caring attitude Highly motivated Commitment to staff rotation Demonstrate an understanding of Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Orsman Road

6 Orsman Road

Haggerston, London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Orsman Road

6 Orsman Road

Haggerston, London

N1 5QJ

United Kingdom

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Job summary

This is an exciting opportunity to join the Sexual Health and HIV team.

The Healthcare Support Worker (HSW) will offer nursing, phlebotomy, administrative and general clinical assistance to the Sexual Health and HIV team.

The HSW will liaise closely with and report directly to the Lead Nurses for Sexual Health. The HSW will work under the direct supervision of a first level registered nurse and within guidelines and protocols.

Please Note:

We are currently unable to provide visa sponsorship for this role.Applicants who already hold a visa that allows them to work in the UK are welcome to apply. However, the Trust will not be able to offer sponsorship once that visa expires. For induction, training and operational reasons, applicants must also have at least 12 months remaining on their visa at the start of employment.

Main duties of the job

Summary of main duties and responsibilities

• Knowledge of HIV and Sexual Health: To have an appropriate knowledge of HIV and Sexual Health, and the treatment and management of these conditions. To promote a sensitive and caring approach to patient, visitors and colleagues. Refer on to senior nursing/medical team any significant clinical issues/unwell patients.
• To be a part of the HIV and Sexual Health Care Team, providing high quality holistic care to clients accessing HIV, Sexual Health, Contraceptive and Reproductive Healthcare Services.
• To provide clinical and clerical support within the HIV and Sexual Health team.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that's making a real difference then a career at Croydon Health Services could be just what you're looking for.

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year per annum, pro rata, incl HCAS Outer

Contract

Permanent

Working pattern

Full-time

Reference number

199-8249217-RB-HM

Job locations

Croydon Sexual Health Centre

530 London Road

Thornton Heath

CR7 7YE

United Kingdom

Job description

Job responsibilities

All interested candidate can find further details within the attached job description and person specification. If any further information is required please contact the Head of Nursing for Sexual Health & HIV

Job description Job responsibilities All interested candidate can find further details within the attached job description and person specification. If any further information is required please contact the Head of Nursing for Sexual Health & HIV

Person Specification

Communication

Essential

• Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
• Able to follow instructions and complete assigned tasks.
• Able to deal with the public in person and on the phone
• Able to support and reassure patients/carers in distress
• Understands importance of maintaining confidentiality

Skills and Abilities

Essential

• Able to summon help in an emergency
• Able to report risk issues to manager
• Ability to carry out administrative and clerical duties appropriate to the work area
• Able to pass on ideas to manager on improvement of services
• Able to maintain resources efficiently and effectively
• Able to report problems as they arise and solve them where possible
• Knowledge and understanding of the importance of equal opportunities
• Demonstrates understanding of importance of maintaining privacy and dignity and confidentiality
• Able to alert trained staff of change in patient's condition
• Demonstrates attention to detail, in preparation to carry out tasks
• Demonstrates compassion for patients
• Able to assist with essential care for patients as directed
• Able to record routine observations after training
• Able to use designated medical devices after training
• Able to carry out clinical procedures as required
• Able to use a computer/ learn how to use a computer to record information
• Able to input and retrieve data/information safely and correctly

Desirable

• Understands the importance of health promotion

Experience

Essential

• Experience in carrying out assigned duties/assisting qualified staff after training
• Working in a Health Care or related setting
• Working in a team
• Good standard of written and spoken English
• Phlebotomy experience

Knowledge and Qualifications

Essential

• Working towards/completed care certificate
• Vocational Level 2 in health or equivalent relevant experience
• Be willing to undertake level 2 functional skills

Desirable

• Basic awareness of current Sexual Health & HIV issues

Personal and People Development

Essential

• Willing to produce a personal development plan with manager
• Willing to develop self & undertake in-house study

Desirable

• Demonstrates understanding of own role within the team as per JD

Person Specification Communication Essential Able to communicate accurately and effectively with patients and colleagues, verbally and in writing Able to follow instructions and complete assigned tasks. Able to deal with the public in person and on the phone Able to support and reassure patients/carers in distress Understands importance of maintaining confidentiality Skills and Abilities Essential Able to summon help in an emergency Able to report risk issues to manager Ability to carry out administrative and clerical duties appropriate to the work area Able to pass on ideas to manager on improvement of services Able to maintain resources efficiently and effectively Able to report problems as they arise and solve them where possible Knowledge and understanding of the importance of equal opportunities Demonstrates understanding of importance of maintaining privacy and dignity and confidentiality Able to alert trained staff of change in patient's condition Demonstrates attention to detail, in preparation to carry out tasks Demonstrates compassion for patients Able to assist with essential care for patients as directed Able to record routine observations after training Able to use designated medical devices after training Able to carry out clinical procedures as required Able to use a computer/ learn how to use a computer to record information Able to input and retrieve data/information safely and correctly Desirable Understands the importance of health promotion Experience Essential Experience in carrying out assigned duties/assisting qualified staff after training Working in a Health Care or related setting Working in a team Good standard of written and spoken English Phlebotomy experience Knowledge and Qualifications Essential Working towards/completed care certificate Vocational Level 2 in health or equivalent relevant experience Be willing to undertake level 2 functional skills Desirable Basic awareness of current Sexual Health & HIV issues Personal and People Development Essential Willing to produce a personal development plan with manager Willing to develop self & undertake in-house study Desirable Demonstrates understanding of own role within the team as per JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Sexual Health Centre

530 London Road

Thornton Heath

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon Sexual Health Centre

530 London Road

Thornton Heath

CR7 7YE

United Kingdom

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)

Job summary

We are looking to recruit a suitably experienced person to join our friendly but busy reception team to assist the Management team with maintaining patient services within the Practice. Also, to manage the reception team in their day to day duties

The position would be working 30 hours a week to include working on a Friday.

The person we are looking for needs to be flexible, accurate, a problem solver, organised, proactive and supportive and be able to work autonomously or within a team and preferably have leadership experience. A good knowledge of TPP SystmOne would be advantageous.

This position would suit someone already working in a similar role or possibly an individual with solid experience in an administrative/receptionist role in Primary Care who wishes to take their first step towards Practice Management.

For more information on what the role involves, please see the Job description.

The closing date for applications is Thursday 24th September 2026

Main duties of the job

The purpose of the role is to:

Provide and coordinate an efficient and confidential administrative support service to the Practice Manager.

To Lead in supporting patients by helping people to manage their needs through answering queries and ensuring that people have good quality written or verbal information to help them make choices about their care.

The individual will need to be a highly motivated and strong team worker who is able to work with initiative and minimal supervision with the ability to produce work to a high standard within tight deadlines.

The role will entail leading on specific projects as well as overseeing our reception team in a supervisory and supportive way, working closely with the Practice Manager to achieve key objectives.

About us

The Village Surgery is based in Talbot Village. It looks after around 8kK patients, including a large student population.

We are a small, friendly, supportive team.

We are proud to be part of North Bournemouth Primary Care Network.

We have car parking on site.

Our clinical system is TPP SystmOne

Details

Date posted

09 September 2026

Pay scheme

Other

Salary

£14.20 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3782-VS-JL-2026

Job locations

Gillet Road

Talbot Village

Poole

Dorset

BH12 5BF

United Kingdom

Job description

Job responsibilities

Overview of position

To Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.

Patient Duties

Ensuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.

In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services

Help people to manage their needs, answering their queries and supporting them to make appointments.

Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.

Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.

Management Duties

Compile and communicate reception staff rota.

Management and oversight of SystmConnect.

Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).

Responsible for the training and development of all reception staff.

Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.

Arrange/minute regular reception staff meetings

Point of contact for the GP Partners and Management team for all Reception issues.

Manage and resolve issues or problems within the reception team.

Effectively communicate any information or changes to the receptionist as required

Attend HODs meetings and communicate outcomes agreed at the meeting

Attend the PCN Reception Meetings, this is to share ideas across all 4 practices.

Ensure Reception have written protocols to assist them to carry out their duties

Be aware of all external services and ensuring that staff are signposting patients correctly

Responsible for validating and authorising reception staff overtime on TeamNet.

Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).

Additional Duties

• Undertake fire warden duties on a rota basis or when necessary.
• Undertake any other reasonable request from GPs Partners or Practice Manager.
• As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Job description Job responsibilities Overview of positionTo Support patients in ensuring they can access appropriate services. To manage the day-to-day activities of the reception area and team; being the first point of contact for any problems, absences. To provide support and assistance to the GPs and Nurses.Patient DutiesEnsuring there is a point of contact in reception who can discuss any concerns patients may have and deal with the concerns if possible. Refer to the Deputy Practice Manager, if it cant be dealt with at the time, ensuring the patient is fully aware of his/her rights regarding the complaints process and their right to appeal/escalate any decision.In the absence of our Carers lead, proactively identifying carers and work with them to support their personalised care requirements, ensuring they can access appropriate services Help people to manage their needs, answering their queries and supporting them to make appointments. Support the Reception team provide coordination and navigation for individuals and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles. Maintaining the areas of social media, ensuring up to date information for patient services and support is always aligned with national and local campaigns.Management DutiesCompile and communicate reception staff rota.Management and oversight of SystmConnect.Monitor/manage holiday entitlement and commitment and ensure adequate cover is available at all times (including during periods of unexpected absence).Responsible for the training and development of all reception staff.Responsible for the recruitment of new reception staff alongside the management team; including, selection and interviewing.Arrange/minute regular reception staff meetingsPoint of contact for the GP Partners and Management team for all Reception issues.Manage and resolve issues or problems within the reception team.Effectively communicate any information or changes to the receptionist as requiredAttend HODs meetings and communicate outcomes agreed at the meetingAttend the PCN Reception Meetings, this is to share ideas across all 4 practices.Ensure Reception have written protocols to assist them to carry out their dutiesBe aware of all external services and ensuring that staff are signposting patients correctlyResponsible for validating and authorising reception staff overtime on TeamNet.Supporting the Reception team in their duties where required and being able to carry out any receptionist duty in the event of sickness (see Reception job description).Additional Duties Undertake fire warden duties on a rota basis or when necessary. Undertake any other reasonable request from GPs Partners or Practice Manager. As requested, and where within the scope and capability of the post holder, to cover absenteeism and assist with general day-to-day duties across the practice as appropriate and when required. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in working activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.Equality and Diversity:The post-holder will support the quality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is no-judgemental and respects their circumstances, feelings, priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.Quality:The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.Communication:The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly.Contribution to the Implementation of Services:The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate.

Person Specification

Personal Qualities

Essential

• Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines
• Flexible and approachable team worker
• Able to maintain confidentiality and build trust
• Professional, calm and efficient manner
• Able to solve problems
• Commitment to ongoing professional development
• Good communicator (verbal and written) at all levels within the business

Experience

Essential

• Experience of administration in an office environment and liaising with management.
• Experience in dealing with external organisations and members of the public in a polite and confidential manner
• Experience of supervising staff.
• Significant administrative experience including initiating and maintaining office systems

Desirable

• Experience of using NHS software.
• NHS or recent practice experience

Skills/Knowledge

Essential

• Ability to understand and learn new software and administrative procedures
• Intermediate knowledge of IT systems and software including Microsoft Office.

Person Specification Personal Qualities Essential Highly motivated and able to work without supervision. Able to organise and prioritise own and others workloads to changing and often tight deadlines Flexible and approachable team worker Able to maintain confidentiality and build trust Professional, calm and efficient manner Able to solve problems Commitment to ongoing professional development Good communicator (verbal and written) at all levels within the business Experience Essential Experience of administration in an office environment and liaising with management. Experience in dealing with external organisations and members of the public in a polite and confidential manner Experience of supervising staff. Significant administrative experience including initiating and maintaining office systems Desirable Experience of using NHS software. NHS or recent practice experience Skills/Knowledge Essential Ability to understand and learn new software and administrative procedures Intermediate knowledge of IT systems and software including Microsoft Office.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Village Surgery

Address

Gillet Road

Talbot Village

Poole

Dorset

BH12 5BF

United Kingdom

Employer's website

https://www.villagesurgery.com/ (Opens in a new tab)

Employer details

Employer name

Village Surgery

Address

Gillet Road

Talbot Village

Poole

Dorset

BH12 5BF

United Kingdom

Employer's website

https://www.villagesurgery.com/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen within the SMBU2 Business Unit at Royal Derby Hospital for someone to join our Renal Services.

This role is to provide an efficient Medical Secretarial service to the consultants and their team in respect of NHS work. To work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

Applicants must be confident communicators with the ability to liaise with staff at all levels. You will need to be an enthusiastic, motivated team player, with excellent problem-solving skills.

You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management.

Main duties of the job

• You will act as the main point of contact for patients and medical staff
• All queries are answered with skill and sensitivity and in a courteous and professional manner
• Typing and dispatch of clinical correspondence within agreed timescales and quality standards
• Ensure urgent test results/correspondence is brought to the immediate attention of the team
• Providing secretarial support/cover for colleagues during absence
• Efficient management of the Consultants diary.
• Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline.

Closing date of applications: 16 September 2026

Interview date: 29 September 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.