Job description

Job responsibilities

• To provide a reception service for all patients and visitors reporting to the reception desk including appointment bookings, prescription requests and other queries such as explaining practice protocols where relevant e.g., home visit protocol.
• To receive and deal with incoming telephone calls into the Practice ensuring that patients are dealt with by the right person, in the right way at the right time.
• To be aware of the different services available to patients and ensure patients are being navigated to the right clinician or service, which may be face-to-face, over the telephone or using on-line systems following the processes set down in Practice protocols. To ensure that all communication with patients using all media is done safely, securely, and accurately.
• To give appropriate advice in cases of emergencies by following protocols e.g., chest pain protocol.
• To obtain all relevant information from service users, using the demographic protocol (name, date of birth, address) and input information into the patients healthcare records as necessary, in order to aid clinicians.
• To record relevant information on the appointment system e.g., the reason for the appointment, the reason for the home visit request, the reason why the patient needs more medication etc.
• To process any documentation and tasks in accordance with current protocols, ensuring any clinical tasks and messages are followed up as requested by other members of the team.
• To discuss electronic services with patients and enroll them onto the appropriate systems.
• To print out patient reports e.g., home visit reports and ensure that all clinical/non-clinical correspondence has been distributed to Practice members.
• To issue repeat prescriptions once trained, via all platforms.
• To chaperone clinicians when required to do so, following all protocols for appropriate documentation. Chaperones will be provided with appropriate training, and DBS clearance will be requested.
• To respond to patients in emergencies, including assisting with CPR if required, reacting to activated panic alarms in accordance with practice protocols.
• To liaise with the clinical/admin safeguarding leads for all safeguarding queries including looked after children, think family, reporting and actioning any tasks.
• To deal with informal complaints wherever possible.
• To share knowledge and have input in the development of office protocols and changes to processes.
• To ensure any external visitors to the practice sign in and out.
• To undertake general administrative duties including photocopying, franking.
• To secure and lock up the premises, where trained, following Practice protocols.

Person Specification

Qualifications

Essential

• Good standard of general education (5 or more GCSE grade 4 (C) or above)
• GCSE Maths grade 4 (C) or above or equivalent
• GCSE English grade 4 (C) or above

Experience

Essential

• 2 years experience of working in customer service based role and/or working as part of a team within a very busy and, at times pressurised, office environment

Desirable

• 2 years of reception work
• Experience of working within General Practice

Skills

Essential

• Excellent communication skills (written, oral, listening)
• IT Skills
• Clear, polite, telephone manner
• Interpersonal skills
• Problem Solving skills
• Confidential

Desirable

• Knowledge of SystmOne IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH

United Kingdom

Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

• Delivery of a high-quality standard customer care service at our front desk

• Receiving patients consulting with members of Practice team
• Taking requests/handing repeat prescriptions to patient and checking correct details
• Be able to cover all manner of reception tasks and duties
• Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting
• Process appointment requests from patients by telephone and in person
• Dealing with queries from patients and other health care professionals internally and externally
• Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions.

Administration - Over both sites as/when required

• To have a thorough knowledge of all Practice procedures
• To work in accordance of written protocols
• Pulling/filing medical records for update
• Photocopy as requested
• Document scanning, accurate and timely
• Provide administrative support as and when required
• Follow rota and apply initiative

Computer

• Competent use of EMIS Web and other practice software
• Registrations of new patients – computer data entry and medical records
• Process patients change of address – computer data and medical records in accordance with practice boundary
• Process repeat prescription requests using EMIS web
• Share knowledge and promote new concepts to patients (On line registrations,EPS)

Other Tasks

• Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm)
• Familiarise yourself with Business Continuity Plans
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Actively participating in Time in Time Out events
• Completion of E-Learning during allocated study time

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Knowledge

Essential

• Medical Terminology
• Computerised Medical Records
• Good knowledge of NHS legislation including Information Governance and Data Protection

Desirable

• A detailed understanding of General Practice
• Data Quality
• Clinical Read Coding
• Summarising

Behaviours

Essential

• Conscientious
• Performing under pressure
• Adaptability
• Taking the initiative
• Team working
• Self motivated
• Confidentiality

Qualifications

Essential

• Good standard of general education

Desirable

• NVQ in Business Administration
• IT qualification
• RSA Typing
• Personalised Care and Support Planning (PCSP) certificate

Skills

Desirable

• Excellent communication skills (Written and Oral)
• IT and telephony skills
• Time Management and the ability to work to deadlines
• Ability to prioritise workload
• Ability to work unsupervised
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Secretarial or administrative role
• Experience of using own initiative
• Practical experience of working within a team

Desirable

• Practical experience of computerised recording system (EMIS)
• Experience of working within a General Practice environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Terrace and Rawling Road Medical Group

Address

1 Oxford Terrace

Gateshead

NE8 1RQ

United Kingdom

Employer's website

http://www.otmg.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties:

• To assist patients with activities of daily living whilst encouraging independence, as appropriate
• Demonstrate encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners
• To monitor and record patients clinical observations, escalating appropriately to a registered nurse as required
• To assist with patient nutritional needs eating, drinking, menu selection, meal delivery and special diets according to the individual patients needs
• To assist in the maintenance of up to date, comprehensive and accurate records in accordance with current legal requirements both written and digital
• To assist in the admission and discharge of patients including any necessary risk assessments
• To escort patients and families to other departments within the hospital as required
• Undertake electrocardiogram (ECG) recording and point of care testing (e.g. blood sugar, urinalysis)
• After appropriate training, to assist in the collection of specimens including blood samples (including fixed central lines and established arterial lines specialist areas only)
• After appropriate training; insert, secure and remove female catheters; empty drainage bags and accurately measure and record urinary output
• After appropriate training assist in the implementation of advanced wound care (e.g.skin closure using adhesive sutures, wound drainage care)
• To participate in maintaining standards of hygiene, cleanliness and infection control, reporting problems as appropriate
• To ensure that equipment is clean at all times, stored safely when not in use and report faults as appropriate
• To assist in setting up and preparing patient areas appropriately to the clinical area (this may include the set up and calibration of devices e.g. ventilators, pumps (after appropriate training)
• To ensure that stock levels of linen, sterile supplies and stationery are maintained at all times in conjunction with the senior sister/ward receptionist.
• To assist in the maintenance and safekeeping of patients property in line with Trust policy.
• To assist ward staff with general collection/delivery of items necessary to ensure effective operational management of ward/department.
• To assist in performing the last offices as requested.
• To ensure that all patients and relatives are welcomed and orientated to the ward environment.
• To assist with the care of distressed or bereaved relatives.
• To demonstrate an awareness of the different cultural, ethnic and religious needs
• To participate effectively in multidisciplinary case conferences as required.

Person Specification

Education and Qualifications

Essential

• Completed Care Certificate.

Desirable

• Functional Skills Level 2 in Numeracy and Literacy or GCSEs Maths and English Grades A-C
• NVQ level 3 or equivalent experience.

Knowledge and Experience

Essential

• Significant experience within a care setting/environment.

Skills and Competencies

Essential

• Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively.
• Able to talk to people about sensitive issues in a supportive manner but also challenge others assertively where necessary
• Demonstrate excellent time management skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

Kings College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties and ResponsibilitiesDocument Management

• Scan, index and file patient documentation into the clinical system.
• Ensure all documents are accurately matched to the correct patient record.
• Process and manage document workflow tasks within EMIS.
• Maintain electronic patient records to a high standard of accuracy.
• Process document amendments and record updates as required.
• Redact patient information where appropriate and in accordance with data protection legislation.
• Handle incoming and outgoing post, ensuring timely distribution and processing.
• Manage incoming and outgoing emails and correspondence.

• Clinically code patient information in accordance with Practice protocols and NHS coding standards.
• Summarise new patient medical records accurately and efficiently.
• Review and summarise historical patient records where required.
• Process and manage laboratory reports through EMIS workflows.
• Identify and escalate clinical information requiring urgent attention.

• Process online access requests for medical records.
• Manage proxy access applications in line with Practice policy and NHS guidance.
• Process Subject Access Requests (SARs) and Insurance/GP Reports (IGPR) in accordance with legal and contractual requirements.
• Ensure all record requests are completed within statutory timescales.

• Complete urgent and Two Week Wait (2WW) referrals accurately and within required timescales.
• Send referrals via appropriate systems and pathways.
• Monitor referral status and follow up on outstanding, delayed, or rejected referrals.
• Chase appointments and expedite referrals where clinically indicated.
• Process Advice and Guidance requests on behalf of clinicians.

• Type and format dictated correspondence using the Lexacom system.
• Prepare and format letters generated through Heidi and AccuRx systems.
• Draft, edit and format documents, reports and clinical correspondence.
• Respond to internal staff queries relating to document processing and patient records.
• Communicate with secondary care providers and consultants on behalf of GPs regarding patient care, appointments and clinical queries.

• Maintain strict patient confidentiality at all times.
• Ensure compliance with GDPR, Data Protection legislation, NHS Information Governance standards and Practice policies.
• Handle sensitive information securely and appropriately.
• Ensure records management processes comply with relevant NHS guidance and statutory requirements.

• Participate in team meetings and training activities as required.
• Work collaboratively with clinicians, administrative staff, and the wider Practice team.
• Contribute to service improvement initiatives and support Practice objectives.
• Provide support and cover for colleagues where appropriate.

• Undertake mandatory training and Continuing Professional Development (CPD).
• Maintain knowledge of current Practice procedures, NHS guidance and relevant legislation.
• Comply with Practice policies, procedures and Health and Safety requirements.
• Undertake any other duties commensurate with the grade and responsibilities of the post.

Person Specification

Experience

Essential

• Previous experience in a medical secretarial or administrative role
• Experience managing and prioritising a varied workload in a busy office environment

Desirable

• Experience working in a GP practice or NHS setting
• Experience using EMIS and other similar clinical systems
• Knowledge of medical terminology

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics and English (C/4 or above)
• Good standard of education with excellent literacy and numeracy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Benchill Medical Practice

Address

Brownley Green Health Centre

171 Brownley Road

Wythenshawe

Manchester

M22 9UH

United Kingdom

Employer's website

https://www.benchillmedicalpractice.co.uk (Opens in a new tab)

Job description

Job responsibilities

There is strong emphasis on team work, consistency and meeting the needs of our patients while setting and abiding by firm boundaries.

The post-holder is required to work independently and accountably as part of a team of clinicians offering Mental Health services. Working collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7 day a week, 24 hours a day service for 365 days a year.

In delivering your duties you are expected to display behaviours that are aligned with the Trust values and as required in accordance with the GMCs Good Medical Practice at all times and Nolan Principles (1995).

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and on the GP Register
• Evidence of annual appraisal and revalidation (when appropriate)
• General practice (Vocational Training Scheme) trained

Knowledge an Skills

Essential

• Medical assessment and medical management of people with an eating disorder
• Excellent communication skills
• Ability to develop and maintain effective working relationships with multi- disciplinary teams
• An understanding, acceptance and adherence to the need for strict confidentiality within an NHS MDT

Experience

Essential

• Successfully Completed General Practice Specialist Training
• Clinical and Information Governance
• Medical assessment and management of patients with an eating disorder

Personal Attributes

Essential

• Demonstrable enthusiasm and commitment to the client group and service model
• Ability to work and develop as a reflective practitioner

Other

Essential

• Must hold a current driving licence and have independent means of transport
• Must be willing to travel between Trust sites as required
• Must be willing to undertake DBS (Disclosure & Barring Service) check at enhanced level
• Must have the right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Essex Partnership University NHS Foundation Trust

Address

Brockfield House

Runway Hospital

Wickford

SS11 7XX

United Kingdom

Employer's website

https://eput.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

Endeavour to maintain good standards of communication both in written and oral form.

Assess a wound and make appropriate dressing selection for the desired plan of care within local formulary and national guidelines.

Prescribe safely within the prescribing competency framework and undertake prescribing audits relevant to service (relevant to Non-Medical Prescribers)

To assess patients autonomously whilst remaining within scope of practice

Work within formally agreed arrangements where general practices provide specialised or extended clinical services (LES: Local Enhanced Services)

Show awareness of evidence-based practice in wound care

Improve access to wound care services

Provide short-term care of acute wounds Provide continuity of care and a consistent approach

Provide a comprehensive wound care management service Standardise adherence to the ICBs / Lancashire and South Cumbria wound care formulary working towards achieving an 80% compliance rate

Improve skills and knowledge of the workforce leading to a higher standard of care

Improve cost effective treatments

Enhance patient outcomes and reduce secondary care activity

Participate in promoting and implementing services to new sites when required by the ICB for the expansion of the service

Make entries on patient records to record clinical interventions

Make entries in the clinical notes using the service areas computer programme ADASTRA

Complete associated documents to accompany specimens using Cyberlab where available and label specimens

Work well within a small team

Be flexible with working pattern across the current locations to assist with teams Annual leave / sickness to ensure the service is covered at all times

Communicate with patients and carers in a polite and pleasant manner

Receive and deliver patient related information to and from other departments via the telephone/ emails

Conduct/partake in relevant audits to improve service provision

To ensure mandatory training is up to date

To be aware of any safeguarding issues and refer to local social services as appropriate. Staff should be trained to level 3 safeguarding through mandatory training

To keep self-updated on practice through educational events and guidelines both local and national

Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion

May be required to encourage patients to comply with programmes of care

Initiate emergency action when required

Inform the Clinical Manager of any untoward incidents and work safely under the clinical governance framework

Dispose of clinical waste in a safe manner

Contribute to infection control measures by adhering to infection control policies/procedures

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Education and In Service Training

Be fully conversant in all the clinical computer systems used within the Wound Care Service

Attend relevant study/induction days, seminars, courses, self-development etc. for individual development and for the benefit of the service. Keep up to date with mandatory training.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

Confidentiality

In the course of your duties, you may have access to confidential information about patients, staff or health service business. On no account must such information be divulged to anyone who is not

authorised to receive it. Confidentiality of information must be always preserved whether at or away from work. FCMS has in place a Whistle blowers Policy for staff wishing to express concerns.

Data Protection Act, 1998

Carry out any requirements within the duties applicable to the Data Protection Act, 1998.

Health and Safety At Work Act, 1974

Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements.

Clinical & Corporate Governance/Quality Assurance

All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally responsible for the quality of the work, and standard of care, which they individually provide. It is their duty to seek to attain the highest standards achievable both individually and collectively within their knowledge, skills and resources available to them.

Outside Employment/Outside Interests

If you have other work or outside interests, this must not conflict with your duties and responsibilities of your attendance for work as an employee of the Practice.

It is a condition of appointment that you must inform your manager before taking up of any private practice, work for outside agencies or other employers, other work for this Practice (including bank

work), voluntary work or outside interests you have or propose to have. This is to ensure there is no question of it creating a conflict of interest with your NHS duties. You must also therefore seek your manager's approval before taking on any such other work or outside interest at any time after entering employment.

Working Time Directive

You are required to comply with the regulations governing working time and to any locally agreed associated arrangements.

Harassment and Bullying

The Practice condemns all forms of harassment and bullying and is actively seeking to promote a workplace where employees are treated with dignity, respect and without bias.

Equal Opportunities

In all the foregoing text any reference to one gender whether direct or implied equally includes the opposite gender unless specifically stated to be otherwise.

Fire Training

Each member of the staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement.

No Smoking Policy

FCMS has a no smoking policy

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

*Please note that our roles are not being considered for sponsorship at this time*

Person Specification

Communication

Essential

• Excellence oral and written communication skills
• Excellent interpersonal skills and the ability to handle difficult situations

Desirable

• Previous experience using Adastra/SharePoint/Word/Excel

Experience

Essential

• Ability to work under pressure in intense conditions and within time constraints
• Have an understanding and awareness of CQC compliance and the essential standards of quality and safety
• Time management skills and ability to manage own case load
• Health promotion experience
• Challenges the norm and encourages team members
• Committed individual who supports others to develop change
• Good organisational and people skills
• Committed to their own personal development
• Wound care knowledge and local dressing regimes/ knowledge of national and local formulary/NICE guidance

Desirable

• Be able to demonstrate an understanding of the current issues affecting urgent and emergency care services
• Knowledge of the lower limb pathway

Qualifications

Essential

• Have an active NMC registration
• Good standards of general education
• Experience in wound care

Desirable

• Mentorship qualification
• Completed the wound care alliance training
• TVN, LU, Sharp debridement
• Non-medical prescribing qualification

Teamwork

Essential

• Adaptable to service need and requirements on a day-to-day basis
• Flexible to the need of the service
• Ability to work as a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

FCMS

Address

FCMS

Fleetwood Urgent Treatment Centre

Dock Street

Fleetwood

Lancashire

FY7 6HP

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Knowledge, Training and Expertise

Contribute to the development of spiritual healthcare in a multi-faith setting, being sensitive to and aware of the varying pastoral, spiritual and religious needs of diverse ethnic groups, and to assist staff on responding to their needs.

Assist and advise external partners, e.g. representatives of faith communities, in the pastoral care of their people while in hospital, and to receive information from them, always observing the rules of confidentiality by which every NHS employee is bound

Adhere to the Code of Professional Conduct (2024) of the Council for Professional Chaplains and Pastoral Carers (formerly UKBHC

Communication Skills and Working Relationships

Be an informed, visible, and active presence in the Trust, visiting wards or departments frequently; ensuring that the pastoral, spiritual and religious needs of patients, staff and relatives are met.

Communicate clearly and empathetically with patients, relatives and staff at all times.

Use advanced communication skills and inter-personal skills to give and receive complex information often in sensitive or intense situations, e.g. following receipt of bad news or where there may be barriers to understanding or acceptance

Work with the early pregnancy, maternity and neonatal teams to offer support to parents and families experiencing baby loss at any stage of gestation, or the care of extremely ill babies.

Actively offer a ministry of encouragement to staff and offer time and space for supportive listening and counsel when sought

Help patients, relatives and staff articulate their pastoral, spiritual or religious needs and identify resources to address them

Ensure that the prayer rooms, Chapel and Oasis are properly maintained and accessible to all.

Analytical and Judgement Skills

Contribute to education programs within the Trust to enhance understanding of spiritual, cultural, and religious needs of patients and staff

Provide support to members of multi-disciplinary teams engaged in pastoral and spiritual assessment or referral, to help this become a standard part of patient care

Planning and Organisational Skills

Plan and organise own workload

Ensure that suitable religious services, rites, and ceremonies are made available to all who require them, without discrimination and in consultation with ward staff and the patients religious community as appropriate.

Plan, organise and conduct adult contract funerals, baby funerals (at any stage of gestation) thanksgiving, memorial, and other services as required

Freedom to Act

Initiate and take responsibility for own work pattern within the parameters of national standards and Trust polices

Attend appropriate meetings related to work, both inside and outside the Trust

Be a part of the Chaplaincy response within the Trusts major incident plans and response.

Management Responsibility

Supervise trainee chaplains and chaplaincy volunteers as required

Person Specification

Qualifications

Essential

• Bachelor's Degree (or equivalent work or life experience) with demonstrable learning in a relevant field such as counselling, pastoral care, psychology, psychotherapy, religious studies or theology.
• Endorsement to practice as a healthcare chaplain by a recognized/established sponsoring faith community or belief group.
• Evidence of annual continued professional development relevant to healthcare chaplaincy to UKBHC standards

Desirable

• Post-graduate qualification (or equivalent life or work experience or working towards) with demonstrable outcomes of learning relevant to healthcare chaplaincy
• Registration, or ability to be registered with the UKBHC
• Qualification (or working towards) in pastoral supervision (such as those recommended by APSE), coaching, management or leadership

Experience

Essential

• At least 2 years full time experience, or equivalent, of working as a designated healthcare chaplain

Desirable

• Experience of supervising volunteers

Skills

Essential

• Demonstrable knowledge of tenets of own faith/belief tradition
• Knowledge of and engagement with faith/belief traditions beyond own
• Evidence of proactive practice of CPD
• Knowledge of current research in healthcare chaplaincy
• Evidence of offering spiritual care beyond own faith/belief boundaries with evidence of commitment to an inclusive approach to chaplaincy
• Evidence of reflecting critically on the practice and experience of providing pastoral care, and on finding/searching for meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement
• Evidence of the ability to manage time prioritizing workload including a commitment to continuity of service provision

Desirable

• Engagement with safeguarding, information governance, audit, service evaluation or research
• Training in research, audit and service evaluation
• Ability to deliver training at a variety of levels
• Ability to adapt ritual (which can come from a variety of sources) in an appropriate style to context in clinical environments
• Cultural competence and religious literacy in diverse religious, spiritual and pastoral traditions
• Ability to lead reflective practice
• Act as an informed theological/philosophical and ethical resource in complex pastoral and clinical situations
• Evidence of self-care to enhance resilience or manage stress - e.g. meditation, prayer, exercise, journalling, reflective supervision

Personal Qualities

Essential

• Evidence of working collaboratively, contributing to team and sustaining positive working relationships with colleagues
• Evidence of establishing and sustaining relationships in pastorally complex and challenging environments, demonstrating empathy and compassion while taking personal responsibility and initiative
• Evidence of fluent and effective communication in speech and writing
• Evidence of practising professionally within recognised boundaries in [pastorally diverse settings (as set out in the Code of Conduct)
• Ability to create and lead ritual or other spiritual process in a way that is sensitive to the pastoral context and faith/belief traditions of those present
• Possession of a professional chaplaincy identity rooted in ones one religious/spiritual/pastoral heritage that integrates professional values and behaviours, skills and specialist knowledge
• Emotional availability, cultural humility, and a positive use of power and authority, within clear and responsible boundaries
• A high degree of personal stability and resilience to cope with significant stress on a sustained basis
• Ability to apply theoretical knowledge or ethical issues relating to health care
• Commitment to work within UKBHC Code of Conduct

Other

Essential

• Access to own transport
• Ability to attend an urgent on-call referral, out of hours, within 60 minutes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Attend course training on scheduled days.

Accept referrals via agreed protocols and develop care packages.

Assess and supports people with a common mental health problem in the self-management of their recovery.

Undertake patient-centred interviews, to identify areas where the person wishes to see change and/or recovery and make an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referral protocols, refer unsuitable clients on to the relevant service or back to the referral source as necessary or step-up the persons treatment to high intensity psychological therapy.

Provide a range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT or information about pharmacological treatments. This work may be face-to-face, telephone, digital or via other media.

Involve other stakeholders including family members and support networks in treatment as necessary.

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.

Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision-making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall therapy process.

Operate at all times from an inclusive values base, which promotes recovery and recognises and respects diversity.

Prepare and present clinical information for all patients on their caseload to clinical case management supervisors on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

Respond to and implement supervision suggestions in clinical practice.

Ensure the maintenance of standards of practice according to the employer and any regulating body and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence and NHS Talking Therapies manual).

Ensure that client confidentiality is protected at all times.

Ensure clear objectives are identified discussed and reviewed with senior therapists, on a regular basis, as part of continuing professional development.

Any other duties commensurate with the role.

Person Specification

Knowledge and Skills

Essential

• A non-judgemental and empathetic approach.
• Passionate, committed and self-motivated.
• Excellent IT proficiency including full competence using Microsoft Office Suite, e.g., Word, PowerPoint, Excel and Outlook.
• Attention to detail.
• High level of integrity and understanding of confidentiality, GDPR and always maintains discretion.
• Excellent written and verbal communication skills.
• Confident communicator at all levels.
• Effective time management and workload management.
• Empathy with the aims and values of the organisation.
• Commitment to continuous improvement including own professional development.
• Willingness to be flexible and dynamic as organisation needs change.
• Commitment to the principles of Equal Opportunities.

Qualifications

Essential

• Candidates should have evidence of recent study at level 5 or equivalent, or a relevant undergraduate degree/equivalent level 6 qualification, such as a psychology degree.

Desirable

• Evidence of experience in an employed or formal volunteer role supporting people with psychological, interpersonal, or social problems is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Living Well Consortium

Address

Avoca Court

23 Moseley Road

Birmingham

West Midlands

B12 0HJ

United Kingdom

Employer's website

https://livingwellconsortium.com/ (Opens in a new tab)

Job description

Job responsibilities

Job purpose

• To be an integral part of the delivery of Multi-Disciplinary Team (MDT) meetings and MDT working. Their role includes the identification of patients that may require a health or social care intervention or in complex cases an MDT discussion.
• As part of the Integrated Care system (ICS), City Care is seeking to recruit Care Navigators who will play a crucial role in establishing integrated health and social care across the City.

Dimensions

• The post holder will work within Nottingham Citys Primary Networks (PCNs ) and within the specialist services acting as the named point of information and a guide to processes for health and social care professionals The post holder will be accessible to members of the PCN via a dedicated telephone line between the hours of 8am and 6pm
• The post holder will provide co-ordination, administrative and data management support to members of multi-disciplinary team within the PCNs/services to improve joint working practices leading to more effective patient care.
• The post holder will work collaboratively with Nottingham Health & Care Point.

Key Responsibilities

• To receive referral information from members of the PCNs neighbourhood (Multi-Disciplinary) team, coordinating the appropriate response based on clinical / presenting need within the agreed pathways to the most appropriate service/s

• To be responsible for the co-ordination and to liaise with all relevant statutory and voluntary sector services including the local authority responsible for the patients care to arrange the necessary support.

• To plan and organise straightforward activities whether planned or adjusted, such as staff rotas, events, meetings.

• To assist patients/clients with appointment/clinic times and incidental contact.

• To manage team/service equipment monitoring and servicing, maintaining accurate and up to date records.

• Be responsible for petty cash, office equipment, placing orders and raising purchase orders for the service.

• To be involved in data reporting via robust structured systems both clinical and non-clinical.

• Undertake surveys and audits relative to the area of work.

• Work independently, unsupervised and be able to guide and advise new starters.
• To record citizen interventions on relevant electronic database systems (e.g. SystmOne or other databases if needed. ) and contribute to report generation, analysis and production

General

• To be customer focused when representing the service and ensuring that the reception people are given is supportive, welcoming and helpful.
• To work within the relevant legal frameworks and have an understanding of the Data Protection Act and how this is related to the management of confidential information in accordance with health and social care policy.
• To plan / organize work using own initiative, whilst being able to work as a valuable member of a team.
• Assist in the orientation and induction of new starters for the service explaining the Care Navigator role.
• To have excellent IT skills, to include Microsoft Office, Outlook, and Excel
• To undertake general office duties to support the role.
• To be involved in the marketing of the Integrated Care System within the wider health and social care community, including voluntary and third sector providers
• To participate in individual appraisal and supervision, contributing to the identification of training opportunities
• To work effectively as part of a team to provide cover for other PCNs when required and to be flexible regarding working hours to meet the needs of the service.
• To undertake supervisory responsibilities including supervision and Professional Development Reviews
• To undertake any additional duties as appropriate and delegated by the Access & Navigation Manager or team manager.

• To make judgments regarding referrals, using triage protocols to ensure that citizens are seen by the most appropriate team / service at the right time to meet their needs. Whilst recognizing the need to involve, or seek advice from, more experienced colleagues as necessary for clinical decision making.

Person Specification

Experience

Essential

• Experience of office procedures working at a high level as part of an administration team / within an administration role
• Experience of dealing with sensitive/confidential information
• Proven administrative experience
• Leadership & Development qualities

Desirable

• Experience of working within Multidisciplinary teams
• Recruitment and selection skills
• Proven experience of supervising others, including carrying out appraisals and HR management procedures (including absence and performance)

Knowledge & skills

Essential

• Experience of working with reception / telephone environments
• Assertiveness, ability to self-motivate and motivate others
• Understanding and able to deal with confidential and sensitive issues when liaising with team members / other professionals
• Ability to prioritise, organise and delegate workload to meet deadlines
• Excellent communication and listening skills
• Awareness of the barriers to effective communication
• Understanding of and commitment to equal opportunities and equity in service delivery
• Ability to work under pressure with constant interruptions requiring skills in multi-tasking, maintaining accuracy at all times.
• Ability to communicate with a variety of people from patients to the CCG.
• Ability to problem solve and support others in resolving problems
• Persuasion / influencing skills
• Ability to manage conflicting issues assertively and sensitively
• Remain calm under pressure
• Ability to plan and organise own and teams workload
• Be flexible in the management / involvement of development and change

Desirable

• Knowledge and understanding of relevant health and social care legislation and initiatives
• Experience of supervising and training others on admin processes and procedures

Qualifications

Essential

• Excellent working knowledge of Microsoft Office software
• experience in admin / business / marketing / customer service environment
• Working knowledge of Excel and the management of data bases
• Basic level of theoretical or conceptual knowledge similar or equivalent to an NVQ Level 3 qualification preferably in a Data Systems or Business Administration capacity
• Experience of working with complex data and producing information in a meaningful and understandable format
• Experience of data entry

Desirable

• A-level education
• ECDL qualification

Additional Criteria

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service
• Ability to work out of hours
• Full driving licence or the ability to travel between locations.
• To participate in and fulfil the requirements of the Directors on-call arrangements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

• Delivery of a high-quality standard customer care service at our front desk

• Receiving patients consulting with members of Practice team
• Taking requests/handing repeat prescriptions to patient and checking correct details
• Be able to cover all manner of reception tasks and duties
• Development of the care navigation role including appropriate use of urgent appointments, total triage services and active signposting
• Process appointment requests from patients by telephone and in person
• Dealing with queries from patients and other health care professionals internally and externally
• Ability to manage telephones including a polite professional manner, the ability to transfer calls as necessary and have working knowledge of telephone system operations e.g. out of hours actions.

Administration - Over both sites as/when required

• To have a thorough knowledge of all Practice procedures
• To work in accordance of written protocols
• Pulling/filing medical records for update
• Photocopy as requested
• Document scanning, accurate and timely
• Provide administrative support as and when required
• Follow rota and apply initiative

Computer

• Competent use of EMIS Web and other practice software
• Registrations of new patients – computer data entry and medical records
• Process patients change of address – computer data and medical records in accordance with practice boundary
• Process repeat prescription requests using EMIS web
• Share knowledge and promote new concepts to patients (On line registrations,EPS)

Other Tasks

• Ensure building security by having thorough knowledge of open and lock up procedures (doors/windows/alarm)
• Familiarise yourself with Business Continuity Plans
• Any other tasks allocated by managers

Confidentiality:

• In the course of seeking treatment patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

· Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according to Practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
• Making effective use of training to update knowledge and skills
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
• Undertaking periodic infection control training (minimum annually)
• Reporting potential risks identified
• Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include:

• Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
• Actively participating in Time in Time Out events
• Completion of E-Learning during allocated study time

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload, and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Knowledge

Essential

• Medical Terminology
• Computerised Medical Records
• Good knowledge of NHS legislation including Information Governance and Data Protection

Desirable

• A detailed understanding of General Practice
• Data Quality
• Clinical Read Coding
• Summarising

Behaviours

Essential

• Conscientious
• Performing under pressure
• Adaptability
• Taking the initiative
• Team working
• Self motivated
• Confidentiality

Qualifications

Essential

• Good standard of general education

Desirable

• NVQ in Business Administration
• IT qualification
• RSA Typing
• Personalised Care and Support Planning (PCSP) certificate

Skills

Desirable

• Excellent communication skills (Written and Oral)
• IT and telephony skills
• Time Management and the ability to work to deadlines
• Ability to prioritise workload
• Ability to work unsupervised
• Problem solving skills
• Interpersonal skills

Experience

Essential

• Secretarial or administrative role
• Experience of using own initiative
• Practical experience of working within a team

Desirable

• Practical experience of computerised recording system (EMIS)
• Experience of working within a General Practice environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Terrace and Rawling Road Medical Group

Address

1 Oxford Terrace

Gateshead

NE8 1RQ

United Kingdom

Employer's website

http://www.otmg.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We invite applications from candidates who have completed or are nearing completion of the scientist training programme (STP) in specialities such as clinical engineering. Applications from candidates working towards clinical scientist registration by equivalence or who would be eligible to apply for equivalence in reasonable time frames would also be considered.

Job Purpose

• Contributes to the delivery of the service in their specialist area.
• Supports the development, implementation and audit of clinical and organisational strategies within the Service via the quality management system
• Opportunity to take on responsibilities required for technical lead
• Performs a range of advanced healthcare science activities
• Provide highly specialist advice and training to staff within own area and other professionals.
• Actively involved in research and development projects.
• Supervises and trains less experienced staff and trainees.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

Person Specification

Qualifications & Education

Essential

• First or second class honours degree in a relevant science or engineering subject
• Appropriate post-graduate degree at master's level, or equivalent level of specialist knowledge
• Registered Clinical Scientist, or working towards registration

Desirable

• Higher degree in a relevant subject

Knowledge & Experience

Essential

• Specialist in-depth knowledge o Relevant anatomy, physiology and pathology knowledge o Relevant legislation, standards and protocols including infection control o Understanding of the functioning and safe use of physiological measurement equipment
• Experience of working with patients
• Knowledge of Governance issues including ethical and regulatory considerations
• Up to date knowledge of Trust policies and procedures regarding control of infection

Desirable

• Knowledge and experience of some of the clinical measurement services offered by the section: visual electro-diagnostic testing, intra-operative monitoring, gait analysis, microvascular assessment and GI physiology
• Experience of working under quality management systems
• Understanding of audit, quality assurance and calibration requirements
• Experience of performing, publishing & presenting research
• Knowledge of study design and medical statistics
• Experience in training and supervision of trainees
• Formal presentations at local, national or international meetings
• Use of library and information resources to find, acquire and disseminate new knowledge
• Leadership qualities
• Able to work independently within professional guidelines
• Interested in working with children

Skills & Abilities

Essential

• Problem solving skills
• Strong IT skills including database and spreadsheet use
• Ability to communicate effectively with other health professionals and patients
• Good time management and organisational skills
• Excellent patient and interpersonal skills
• Able to work as part of multidisciplinary team
• Able to work independently under indirect supervision
• Excellent communication skills
• Able to travel between service sites
• The ability to undertake complex calculation, data analysis and to issue reports on quantitative techniques
• Ability to carry out research and development working as part of a team
• Teaching, training and mentoring skills

Desirable

• Ability to technically report physiological investigations
• Ability to clinically report physiological investigations
• Clinical measurement skills
• Ability to interpret data, analyse problems and evaluate solutions by applying statistics
• Excellent written and oral communication and presentation skills
• Training, teaching & mentoring skills
• Good report writing and presentational skills, including the production of scientific papers, reports and conference presentations
• Ability to give technical advice to colleagues, senior clinicians and other professionals
• Ability to carry out research and development working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Disablement Services Centre

317 01 Freeman Hospital

NE7 7DN

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE:

The role of Clinical Coder will be to triage all incoming clinical documents and letters, adding the appropriate codes to the patients record in the clinical system, and then determining whether they should be forwarded to the GP or another member of the Practice team to action.

The post holder will play a significant and important role in reducing the administrative workload for GPs.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES

- Downloading of electronic documents into the patients records in the clinical system

- Accurately coding the abovementioned documents, including diagnostic test results, follow up, etc.

- Undertaking triage to determine which documents need to be passed to a GP or other healthcare professional where their input is required

- Send tasks, as appropriate, to GPs and other healthcare professionals via the clinical system

- For paper documents which have been scanned, access these via the tasks that have been sent to the GP Assistant. Undertake the coding and triaging as outlined above for electronic documents

- Liaise and communicate, as appropriate, with other colleagues in the Practice, for example Secretaries, administrative staff by way of tasks sent from the clinical system

- Monitor the number of outstanding electronic documents and tasks, ensuring that these are actioned in a timely manner. Liaise with the Line Manager if there are any capacity issues in dealing with these so that support, as required, can be provided

- Aim to clear all electronic documents and tasks within one working day

- Participate in monthly audits

- Partake in practice meetings

- Liaise with outside organisations, such as hospitals/NHS111/Out of Hours provider, as

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Experience of working in a GP Practice
• Previous snomed coding experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Kirkholt Medical Practice

The strand

Kirkholt

OL11 2JG

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will be a highly motivated post-CCT surgeon with strong experience in orthopaedic trauma and a keen interest in major trauma care. They will demonstrate advanced clinical skills in major trauma management, sound decision making in high pressure environments, and a commitment to multidisciplinary teamworking. They will have relevant experience in orthopaedic trauma, excellent communication skills, and a proactive approach to teaching, research, and service development.

Person Specification

Education and Qualifications

Essential

• Primary Medical Qualification.
• Full GMC registration.
• Post CCT Trauma & Orthopaedics and on GMC specialist register at time of commencing post.
• Current ATLS certification (or equivalent)

Clinical Skills and Knowledge

Essential

• NHS experience.
• Good history & examination skills.
• Able to formulate a working diagnosis.
• Able to order appropriate investigations.
• Image interpretation relevant to practice.
• Knows when to appropriately seek assistance from a senior colleague.

Management and Administration Experience

Essential

• Ability to run a service and participate in management process.
• Committed to share in professional, managerial and teaching responsibilities necessary to fulfil the obligations of the Directorate to the Trust and its workforce.
• Able to communicate well with patients and colleagues.
• An understanding of Clinical Governance.

Desirable

• Proven management and administration ability.
• Understanding of management goals.
• Experience with audit
• Evidence of leadership / project management
• Evidence of having implemented change

Teaching

Essential

• Experience of supervising junior staff.
• Ability to teach clinical skills.

Clinical Governance, Audit and Research

Essential

• Experience of audit projects.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

Newcastle upon Tyne

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

The post-holders duties will be primarily at the John Radcliffe Hospital although occasional contribution to clinics and inpatient care may be required at the Churchill hospital.

The post-holder will participate in the services inpatient and outpatient activities i.e. experience in operating theatre, regular MDTs and outpatient clinics and postoperative rounds. The post-holder will be expected to participate in the in-service training and teaching; training agreements will be made at the beginning of the appointment.

The post-holder will participate in the full-shift cardiothoracic registrar on-call rota (currently 1:8 resident on-call), dealing with all cardiothoracic referrals and covering the Cardiothoracic Critical Care Unit on a full shift rota.

Person Specification

Qualifications

Essential

• GMC Full Licence to Practice
• MRCS or equivalent qualification
• Completion of Core Surgical Training or equivalent

Desirable

• 6 months training at registrar level in cardiothoracic surgery

Experience

Essential

• Evidence of achievement of ST2 competencies relevant to cardiothoracic surgery.
• Experience sufficient to competently assist in cardiothoracic operations
• Experience sufficient to manage emergency cardiothoracic referrals

Desirable

• CALS qualification
• Experience of managing/ performing emergency
• performing emergency sternal reopening

Skills

Essential

• Experience in chest drains, sternotomy, thoracotomy, conduit harvest and surgical assisting
• Sufficient leadership, organisational, and professional skills to undertake effectively this role
• Good interpersonal skills and experience of collaborating with multidisciplinary colleagues
• Sufficient spoken and written English to effectively discuss referrals over the telephone and in person

Desirable

• Knowledge of the organisation of the NHS and how care is delivered within it
• Computing skills: ability to use electronic patient records
• Validated logbook demonstrating general surgical, cardiac or thoracic experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

John Radcliffe

Headley Way

Headington, Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• A registered professional qualification in Mental Health Nursing, Learning Disabilities, Social Work or Occupational Therapy including registration with the relevant regulatory body

Desirable

• Evidence of further professional development
• Recognised qualification in psychotherapeutic interventions i.e post graduate certificate in cbt

Knowledge and Expertise

Essential

• Up to date knowledge of national and local guidance relevant to Liaison Psychiatry Services i.e., PLAN, Crisis Care Concordat, National Suicide prevention Strategy, Parity of Esteem agenda, relevant NICE guidelines
• A working knowledges of the Mental health Act, mental Capacity Act and Duty of Candour
• Knowledge of sensitivity to equal opportunities
• Sound knowledge of current professional staff development needs
• Knowledge of the relationship between physical and mental health and of physical pathology
• Information technology skills

Desirable

• An understanding of Liaison Psychiatry KPIs
• Sound knowledge of other agencies, Trust, PCT's within the community and outside the boundaries of our own Trust
• Best Interest Assessor or an understanding of best interests

Experience

Essential

• Post qualification practice experience in mental health
• Extensive experience working in a variety of mental health settings and crisis/liaison work
• Experience of multidisciplinary working

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)