Job description

Job responsibilities

Job Title: In house Health Care Assistant

Salary: £28,534 per annum

Team: In-house CHR

Hours: Full Time, 37.5 per week

Contract Type: Permanent

Location: Christophers Hospice Guildford, 1LP GU3

About the role

Your key purpose will be to take a role in creating a welcoming, safe and caring environment in which families can be relieved of all or some of the care needs of their child, working alongside them and supporting them. You will work as part of a multidisciplinary team in providing high quality, compassionate care and support to children and young people with life-limiting conditions.

You will assist in meeting the physical, emotional and social needs of children and young people, supporting planned respite, symptom management and end-of-life care as required. Working under the direction of registered nurses, you will contribute to maintaining a safe, caring and family-centred environment, promoting dignity, comfort and wellbeing at all times.

About you

This role requires experience of working with babies, children and young people within a social or health care environment.

We are looking for someone who is kind, reliable and compassionate, with a genuine commitment to supporting babies, children, young people and their families. You will be a confident communicator who can work well as part of a team, remain calm and sensitive in challenging situations, and approach each shift with professionalism, warmth and respect.

Please see the attached job description for more information about this opportunity at Shooting Star Childrens Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

SafeguardingWe are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusionShooting Star Childrens Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Emma Johnston,[email protected] or 07467741641 if you have any questions about this role.

Anticipated closing Date: 18/09/2026

Interview Date: 06/10/2026

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shooting Star Children’s Hospices

Address

Guildford

GU3 1LP

United Kingdom

Employer's website

https://www.shootingstar.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Experience

Essential

• Prior experience working in a Multidisciplinary Mental health team.
• Experience of psychiatric practice in a range of settings, especially in acute inpatient hospital Settings.
• Experience of audit and an understanding of the principles of clinical governance.

Desirable

• Evidence of development of special interest in Hospital or Primary Care based Liaison Psychiatry
• Proven commitment to improving the quality of clinical care.

Qualifications

Essential

• Full Registration with the General Medical Council.
• To hold Approved Clinician status at the point of taking up post.
• Eligible for inclusion in the Specialist Register or within 6 months of CCT at time of interview.
• Approved under section 12(2) of the Mental Health Act 1983.

Desirable

• MRCPsych
• CCT in Old Age/General Psychiatry
• Endorsement in Liaison Psychiatry

Management

Essential

• Ability to work collaboratively with colleagues and managers.
• Awareness of NHS management and funding arrangements.

Desirable

• Management training / experience.
• Experience of involvement in service development.

Aptitudes and Values

Essential

• Excellent communication skills.
• Evidence of ability to exercise leadership in a multi-disciplinary team.
• Ability to work collaboratively with other clinical teams.
• A team player able to inspire and support staff at all levels of training and across professional disciplines.
• A commitment to continuing professional development.
• A commitment to multidisciplinary and multi-agency working.
• A commitment to respect, inclusiveness and diversity

Desirable

• Evidence of new ideas in service delivery.
• A track record of implementing service initiatives.
• A track record of team leadership or collaboration with other agencies.

Research

Essential

• Ability to interpret published research and to apply research findings to clinical practice.

Desirable

• Aptitude for and practical experience of research.

Teaching and Supervision

Essential

• Experience of teaching undergraduates and postgraduates.

Desirable

• Evidence of additional teaching skills.
• Experience as a lecturer or supervisor.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

North Devon Liaison Psychiatry Team

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge & Qualifications

Essential

• oRegistered Nurse Part 1, 2 or relevant section of the register

Desirable

• oPost registration qualification in Fertility or Gynaecology.
• oLeadership course
• oMentorship course
• oResearch qualification
• oAdvance Communications Skills Training

Experience

Essential

• oExperience working within Fertility/ Gynaecology/ Women's Health setting
• o Experience of multi-professional working

Skills & Abilities

Essential

• oProven listening / counselling skills with the ability to manage complex situation and appropriately deliver sensitive and difficult outcomes.
• oAbility to support and reassure patients/carers in distress in the clinical setting and over the telephone. oSupport colleagues in stressful situations
• oAbility to cover the service within the team in a flexible positive approach so that leave will not adversely affect patient care and discharge of patients.
• oAbility to deal with complex and difficult emotional situations

Desirable

• oExperience of clinical supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Knowledge, Skills & Experience Required

- Registered Nurses with the Nursing and Midwifery Council (hold a current NMC PIN number)

- Post registration acute NHS experience is essential

- A willingness to develop knowledge and skill is essential

- An ability to perform clinical skills with dexterity

- Knowledge of clinical governance, policy and procedure

- An understanding of evidence based practice

- IT skills which can be built upon to incorporate the use of hospital administration, information and training systems

- Organisation and time management skills

Communication, interpersonal skills and personal qualities

- The ability to work cohesively with all members of the Critical Care team

- The ability to communicate with patients and their relatives with sensitivity and empathy

- Be able to work under pressure

- Be pro-active and take initiative

- Act as a good role model for others to follow

- Liaison with Acute and Community Support Services

Clinical Practice

As a Staff Nurse working within Critical Care, the expectation is that, with adequate training, supervision and assessment, you will be able to;

- Assess, plan, deliver and evaluate the nursing care of patients within Critical Care who present with complex medical and nursing care needs

- Deliver safe care within a challenging and changing clinical environment, using highly specialised equipment and resources safely and appropriately

- Administer medications, including multiple continuous infusions, within the Procedure for the Ordering, Prescribing, and Administration of Medications (POPAM) guidelines

- Disseminate contentious and delicate information appropriately and sensitively, ensure patient confidentiality is maintained

- Participate in mentorship and educational programmes for students and other members of the team

- Adhere to Trust policies and procedures and work in a manner to promote the Trust values and core objectives

- Work within the NMC code of conduct to include the responsible supervision of staff and students when required

- Utilise the Hospital computer systems such as the intranet, Trak-care, EPR and PAS

- Maintain clear and accurate written records relevant to practice

- If you are new to critical care nursing or are deemed to have insufficient or out of date critical care experience, you will be expected to complete the National Competency Framework for Registered Nurses within Adult Critical Care, Level 1 within 18 months of your start date

Leadership and management

- Comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters

- Report personal sickness to the Senior Nurse in Charge

- Report near misses and untoward incidents, complaints, clinical emergencies, injury or medicine administration errors as detailed in the departmental and Trust protocols. Assist lead staff in investigating incidents as required

- Maintain and contribute to the development of standards of practice

- Ensure a smart, professional image that adheres to Trust policy

Education and training

- Be actively involved in and support departmental education programmes

- Develop the skills to supervise, mentor, support and educate less experienced and non-registered staff in the clinical practice setting

- Undertake all mandatory training

- Demonstrate a commitment to research based practice and clinical excellence and play an active part in the introduction of research based change to improve patient centred care

Improving quality and developing practice

- Comply with requirements to register with the NMC and identify own learning needs and ensuring own professional development is maintained by keeping up to date with practice developments

- Work with senior staff undertaking audit and research projects

- Contribute to the Clinical Governance and Quality agenda by active participation in service initiatives, health and safety and risk management

- Develop and share own clinical knowledge with other members of the wider clinical team both locally and nationally

- Engage in clinical supervision in order to gain an appreciation of its value in clinical practice

- Identify own development needs, aligning these to Trust and departmental service objectives

- Understand and contribute to the development, implementation, monitoring and evaluation of policies/ protocols/ guidelines relevant to the specialist area

- Openly question and challenge practice in a constructive way so that standards of patient care are continually evaluated and improved

Physical, Mental & Emotional Effort & Working Conditions

- Will be required to utilise recognised manual handling techniques and guidelines

- May be expected to frequently manoeuvre patients/objects over 15 kg using appropriate aids

- Will have frequent exposure to unpleasant working conditions and will be required to follow policies and procedures pertaining to bodily fluids, infection control, infestations and COSHH regulations

- Frequent exposure to distressing and emotionally demanding situations involving patients and relatives

- Some exposure to patients displaying verbal and physical abuse

- The work pattern may be unpredictable and there is a frequent requirement for long periods of concentration, for example; when caring for a critically ill patient receiving supportive therapies for organ dysfunction, being continuously monitored and with multiple infusions, drug calculations and titration

- There is the on-going requirement to maintain excellent standards of care whilst working under pressure in an ever-changing and challenging environment

Summary of position:

The band 5 nurse is a member of Critical Care Services team and will be responsible for the assessment and delivery of care to complex critically ill patients. The post holder will be expected to carry out all relevant aspects of care with the supervision and support of experienced critical care nursing staff.

The Staff Nurse post incorporates working within both Cheltenham General and Gloucestershire Royal Hospital, working on a continuous rotational basis. This gives the successful candidates the opportunity to experience caring for critically ill patients with a wide range of presenting conditions and offers development opportunities across the entire Critical care service.

Qualifications/Experience:

Registered Adult Nurse with appropriate acute post registration experience is preferred although Newly Qualified Nurses will be considered.

Additional Contact Details

Additional contact Annette Whiteley

[email protected]

Please e-mail to discuss the post or to arrange an informal visit.

Please note we do not work Monday to Friday, but there is other ward managers on duty.

Person Specification

Qualifications

Essential

• Active registration with the NMC as a Registered Nurse (hold a current NMC PIN number)
• Evidence of ongoing professional development through maintenance of a professional portfolio, registration revalidation & commitment to lifelong learning
• Recent acute NHS experience

Experience

Desirable

• Experience (through placement or employment) of working in an acute clinical environment
• Previous experience in a relevant speciality

Knowledge/ Skills

Essential

• Acts as a role model and are able to lead by example to ensure the Trust's values and behaviours are reinforced throughout their area of practice
• Able to supervise non-registered and less experienced staff to ensure effective service and care delivery
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
• Show commitment to developing competencies to include specialist skills
• Understand and be committed to good record keeping using the Trusts electronic and paper methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Hospitals NHS Foundation Trust

Address

Trustwide

Gloucestershire

GL1 3NN

United Kingdom

Employer's website

https://www.gloshospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Qualifications

Essential

• 5 GCSE A-C passes or equivalent, including English and Maths.
• NVQ Level 4/AAT Qualified or equivalent experience working in a finance function.

Experience

Essential

• Substantial experience of working in a finance function, specifically dealing with Financial Services.
• Experience of working with computerised financial accounting reporting system.

Desirable

• Working in the NHS.

Skills & Knowledge

Essential

• Computer literate with a high level of IT skills required to deal with the range of financial systems in use within the Trust.
• Working knowledge of spreadsheets. Competent in the use of Microsoft Excel.

Desirable

• Knowledge of NHS VAT rules.
• Knowledge of ESR.
• Knowledge of Agresso (Finance Accounting Package).

Personal Qualities, Abilities and Attributes

Essential

• Excellent communications skills both verbal and written.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Ambulance Service

Address

Central Avenue, Norwich, NR7 0HR

18 Central Avenue, St Andrews Business Park

NORWICH

NR7 0HR

United Kingdom

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE SENIOR PARTNER (Clinically)

THE PRACTICE & BUSINESS MANAGER (Administratively)

HOURS: TBC

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

General:

The above duties are neither exclusive nor exhaustive and the post holder may be required to take on other duties appropriate to the role.

The Senior Partner reserves the right to amend this job description in consultation with the post holder.

Person Specification

Experience

Essential

• Experience of working in Primary Care

Desirable

• Experience of working in Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Park Lane Practice

Address

7-9 Park Lane

Swindon

SN1 5HG

United Kingdom

Employer's website

https://www.parklanepracticeswindon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Person Specification

Qualifications

Essential

• Hold UK NMC registration
• Significant post registration experience, and experience at a band 6 level

Skills

Essential

• Evidence of clinical knowledge to undertake activities including BCG vaccination, Mantoux testing and interpretations, phlebotomy skills and Visual Acuity Testing
• Evidence of working in partnership with multi-disciplinary teams

Experience

Essential

• Evidence of management / leadership skills

Desirable

• Knowledge of the clinical area/speciality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Recognised qualification in mental health - RMN, AHP, Social Care (AMHPs)

Desirable

• Evidence of further professional development involving serious mental illness.
• Willingness to undertake and complete nurse prescribing certificate.
• Non-medical Prescribing certificate.

Knowledge & Expertise

Essential

• Knowledge and sensitivity to equal opportunities issues.
• Sound knowledge of current professional staff development and continuous service improvement issues, particularly in the context of ADHD and personality disorder services.

Desirable

• Information Management and Technology skills.

Experience

Essential

• A good amount of post registration experience or demonstrated competencies through Personal Development Plan.

Desirable

• Multi-disciplinary team work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Congleton Library

Market Square

Congleton

CW12 1ET

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Roles and responsibilities

Clinical Office:

• Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
• Contact other departments and teams as necessary relating to the patient care pathway and service delivery
• Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
• Liaise with other hospitals and GPs regarding patient care pathways
• Prepare for clinics ensuring all relevant documentation is available and notes are prepared
• Use Trusts computer system, to generate clinic lists and help locate missing notes
• Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes
• Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary.
• Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record.
• Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff.
• Provide any specific advice to patients upon booking-in, in preparation for their appointment
• Ensure all patients are added to the Trusts PAS system before their appointment
• Type urgent letters and reports as required
• Register new referrals, and ensure all patient information is up to date and complete
• Book outpatient appointments

Please refer to the job description for the full list of roles and responsibilities

Person Specification

Education and Qualifications

Essential

• GCSE English and Maths or equivalent

Experience

Essential

• Experience of working in an administrative capacity
• Proven experience of dealing with complex telephone calls
• Demonstrable experience of maintaining a professional attitude in a pressured environment
• Experience in working as part of a team

Skills and knowledge

Essential

• Excellent communication skills both written and verbal
• Ability to prioritise and organise work load
• Ability to use own initiative
• To be able to work as part of a team
• Knowledge of filing systems

Personal qualities

Essential

• Excellent interpersonal skills.
• A cheerful and helpful manner when dealing with patients and other staff
• Work well as part of a team
• Able to calm difficult situations.
• Smart and professional appearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex Hospital

Twickenham Road

Isleworth

TW7 6AF

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Actively participates in and supports Clinical Governance, taking responsibility for maintaining and improving standards of patient care within the clinical area.
• Acts as a positive clinical role model, ensuring that the child, young person and family experience remains central to service delivery and decision-making.
• Supports and leads the monitoring and evaluation of quality and safety, including incident reporting, risk management, complaints, patient feedback, clinical audit, research and effectiveness monitoring.
• Identifies areas of concern, escalates appropriately and contributes to the development and implementation of actions and service improvements arising from incidents, audits and patient feedback.
• Demonstrates commitment to the vision and objectives of the clinical area and actively contributes to the ongoing development of the service.
• Works alongside the Ward Sister/Charge Nurse to ensure the effective and responsible use of available financial and staffing resources, with an understanding of budgetary responsibilities.
• Takes responsibility for coordinating the clinical area when required, ensuring appropriate skill mix, safe staffing, effective caseload management and appropriate allocation of resources according to patient acuity and service demand.
• Provides leadership, support and clinical advice to junior members of the nursing team, acting as a point of escalation and promoting a positive learning and safety culture.
• Takes an active role in maintaining the health, safety and security of patients, staff and visitors, identifying and assessing risks within the clinical environment and implementing appropriate actions to minimise these.
• Demonstrates an understanding of relevant risk management, occupational health and health and safety requirements, ensuring concerns are appropriately managed, documented and escalated.
• Works collaboratively with the wider multidisciplinary team and supports change and innovation, contributing to the continued development and expansion of the service.

Person Specification

Essential

Essential

• Registered Children's Nurse (RSCN/RN Child) with current registration with the Nursing and Midwifery Council (NMC).

Essential

Essential

• Significant post-registration experience in a paediatric acute care setting, with the ability to assess, plan, implement and evaluate evidence-based, family-centred care for children and young people.

Essential

Essential

• Demonstrable leadership and supervisory experience, including coordinating a clinical area or shift, supporting junior staff and students, and contributing to the delivery of safe, high-quality patient care.

Desirable

Desirable

• Experience in a Paediatric SDEC or managing a busy and changing shift

Desirable

Desirable

• Evidence of participation in quality improvement, clinical audit, research, or service development initiatives, with the ability to implement evidence-based practice to improve patient outcomes.

Desirable

Desirable

• Competent in paediatric venepuncture and peripheral intravenous cannulation, or willing to undertake training and achieve competency within an agreed timeframe.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital NHS Foundation Trust

Royal Berkshire Hospital, London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main duties of the job

To provide high quality inpatient and outpatient services, which are coordinated, and person centred to the population served by PAH.To lead and motivate the multidisciplinary team within his/her ward area in order to deliver effective patient-focused interventions and timely discharge planning.

To create and maintain excellent working relationships with their own team, management team and external agencies such as community providers and ICBs. This includes effective communication in line with the Trust values (Respectful, Caring, Responsible and Committed).

To engage fully in development of services to meet the anticipated future challenges of the ageing population.

To lead on and drive forward innovations within service area.

To support consultant colleagues in the department in the delivery of their services where necessary.

Person Specification

Qualifications

Essential

• GMC registration with licence to practice and entry on GMC Specialist Register in geriatric medicine or eligibility for specialist registration in geriatric Medicine within 6 months from the time of the interview
• Training and experience equivalent to that required for UK CCT (or within 12 months of CCT/CESR being issued) in geriatric medicine
• MRCP

Desirable

• ALS or equivalent
• Higher Degree or equivalent i.e. MD, PHD

Experience

Essential

• Evidence of personal practice in all areas described by the RCP curriculum
• Experience of guideline appraisals
• Participation in relevant audits
• Experience of literature appraisal and report writing
• Experience of working in multi-specialty teams in hospital
• Evidence of management experience or training

Desirable

• Evidence of implementing relevant evidence based medicine
• Implementation of evidence based guidelines
• Participation in relevant national audits
• Recent published clinical research in peer reviewed journal
• Peer-reviewed publications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra Hospital

Harlow

Essex

CM20 1QX

United Kingdom

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description for detailed information about the role. Further information about the trust can be found on our website at www.chelwest.nhs.uk

Person Specification

Trust Values

Essential

• Trust Values demonstrated

Education and Qualifications

Essential

• BSc / Masters Physiotherapy or Diploma in Physiotherapy
• HCPC Registration
• Evidence of ongoing CPD since qualification

Desirable

• CSP Registration
• Member of relevant clinical interest group

Experience

Essential

• Experience as a qualified Physiotherapist in an acute inpatient hospital setting
• Evidence of broad range of clinical experience as a qualified Physiotherapist in acute general medicine, specialist medicine, care of the elderly & frailty, trauma & orthopaedics, respiratory & ITU, neurology/stroke, ED
• Evidence of appraisal, clinical and professional supervision and teaching of therapy staff including therapy assistants and students
• Experience of working in an out-of-hours/weekend service
• Evidence of active participation in an in-service training rota and quality improvement projects
• Evidence of MDT working

Desirable

• Experience working in the NHS for a minimum of 1 year as a qualified Physiotherapist
• Previous Band 6 experience in a relevant post
• Experience of supervision of Band 5 Physiotherapists
• Clinical Educator/Supervisor training

Skills and Knowledge

Essential

• Demonstrates good theoretical and practical knowledge of respiratory, orthopaedic, neurological and chronic medical conditions including treatment and discharge plans
• Advanced clinical reasoning skills within older adults & frailty
• Demonstrate a good understanding of the challenges of working in varying hospital settings and demonstrate the ability to adapt own practice accordingly
• Demonstrates effective and professional communication strategies with patients, carers and members of the MDT and the ability to modify appropriately
• Evidence of prioritisation and ability to manage a caseload and delegate to junior therapy colleagues
• Evidence of the ability to use reflective practice as a tool for learning and development
• Special interest in service improvement role within frailty and older adults
• Able to clinically reason a range of appropriate assessment and treatment techniques in a variety of clinical settings

Desirable

• Demonstrates awareness of national and local policies related to clinical practice
• Understands National Health Plans and their implications
• Demonstrates the ability to guide and direct junior therapy colleagues and students in clinical practice

Personal Qualities

Essential

• Demonstrates commitment to self-development and taking on feedback
• Demonstrates ability to adapt to a changing environment and cope with stressful and challenging situations
• Adequate computer skills including knowledge of Word processing, Excel spreadsheets, presentation packages and the internet
• Ability to carry out broad range of physical demands within the work remit
• Ability to work out-of-hours as required (this includes weekends and respiratory on-calls)
• Ability to communicate well with colleagues and follow the structure of the team

Desirable

• Ability to manage work/life balance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

369 Fulham Road

Chelsea, London

SW10 9NH

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key ResponsibilitiesLearning, Talent and Organisational Development 1. Facilitate and evaluate various high quality learning and development programmes and initiatives based on both organisational and service need on an on-going basis. Ensuring learning styles, Equality, Diversity, Inclusion and Equity have been taken into account and the latest technology has been taken advantage of, to enhance and meet learners experience. At peak times facilitation can occur 3-5 times per week. This will also include design, facilitation and evaluation of high quality Leadership and management development programmes for both clinical and non-clinical staff, dealing with complex interventions that requires experienced facilitation skills. When possible coaching and mentoring of leaders and staff will be required with 1-2-1 and group coaching interventions, including psychometric feedback. Facilitation will be across all levels of the organisation and professions.

2. Facilitation and evaluation of the Values In Action appraisal, analysing data in comparison to Trust reports including staff survey, with an aim to improve quality care, engagement and retention. Evaluate and facilitate the RISE (Recognising Individuals Success and Excellence) Talent Management programme. Supporting with development pathways to ensure all development and initiatives have a measurable and positive impact on the organisation.

3. Facilitate, co-ordinate and evaluate core development opportunities including the Trusts applied psychology programme Investment In Excellence to improve resilience and culture. The Trusts Core Induction programme, providing an effective and exceptional on boarding experience for new staff members. This will also include recommending, deploying and facilitating organisational development interventions including psychometric instruments such as MBTI or Saville Wave to provide individuals and teams with self-awareness. In certain interventions this can pose occasional exposure to emotional circumstances.

4. Advise on and promote all Learning & OD development opportunities across all services including Inclusion, Digital and Library services.

5. Organise, plan and conduct bespoke team interventions requested by senior leaders through Matrix working, prioritising interventions aligned to the staff survey, PeopleStrategy and Trust driver metrics. Scoping the overall aim and objective to deliver the required L&OD intervention. Analysis and produce reports on the L&D/OD activity. Reporting outcomes to the learning and Talent Manager including calculating ROI.

6. Delivery of a professional and people focused learning and development consulting service including maintaining professional knowledge in researching theory based models, literature, journals, white papers, NHS plans etc. for current and future initiatives. Acting upon the research to design, develop, facilitate and evaluate current and bespoke learning and development solutions for teams and Trust wide. This will include hybrid learning approaches. Proactively developing your own skills and knowledge via learning opportunities for your own CPD.

7. Role model, promote and embed The Trusts CARE values (Compassionate, Aspirational, Resourceful, Excellent) and Leadership Behavioural Framework within all learning interventions. Facilitate and lead discussions at individual and team level to embed the Trusts CARE Values and Leadership Behavioural framework.

Knowledge, evaluation and resources

8. Maintain knowledge of relevant current legislations, organisational procedures, policies and professional codes of conduct in order to maintain high standards. Including a thorough understanding of the Trust Vision and Objectives.

9. Working independently with self-motivation, willingness and collaboration to ensure the service runs effectively.

10. Identification of training and development needs through conducting Training Needs analysis, scoping and other relevant training needs analysis tools. Using relevant data to support the analysis including appraisals, staff survey, talent management, CQC findings, and regular consultation with Directors, senior leaders and line managers, Consultants, workforce professionals and more.

11. Regularly evaluate and review the suitability and effectiveness of all learning and organisational development provisions, processes, policies and guidance notes, amending as appropriate to ensure a high quality, staff and patient focussed learning and development service is provided. Conduct data analysis and interpretations to identify the return on Investment (ROI) of all learning interventions for future interventions.

12. Future potential to coordinate and deliver the Trust wide What Matters employee engagement programme, ensuring culture, inclusion and digital is at the heart of the planning.

13. Ensure all resources and marketing materials both digitally and physically are maintained and updated regularly in line with the Trusts and L&OD processes.

Working across services and teams

14. Contribute to the delivery of the digital service within the team, supporting the development and promotion of digital learning and resources Trust wide. Contribute to the analysis and interpretation of data to identify insights and inform decision-making, and provide accessibility support for digital systems and resources, including identifying and addressing digital accessibility requirements to enable inclusive access and participation.

15. Contributing to the delivery of the inclusion service within the team, facilitating our Up The Anti courses, collaborating and updating resources, having awareness of updates within the inclusion service keeping up to date with relevant legislation, policies, networks and more.

16. Build strong working relationships with stakeholders both within the Learning & OD team and wider organisations such as senior leaders, managers, HR Professionals, People and Change Partners, other educational teams and more. Collaborating to meet the Trusts and Learning & OD strategic objectives.

This job description should be regarded as a guide to the planned duties and responsibilities of the post. The description is not exhaustive and will be subject to periodic review in consultation with the post-holder

Person Specification

Education, Qualification and Training

Essential

• Graduate qualification or relevant, transferable experience.
• CIPD/ITOL qualification or equivalent relevant experience in Learning & Development, Organisational Development or Talent Management.

Desirable

• Coaching qualification.
• Psychometric qualification such as MBTI or Saville Wave.
• 360 facilitator

Experience

Essential

• Proven experience of confidently facilitating learning sessions covering leadership, behavioural and professional development topics.
• Proven experience of working in a people-centered organisation to enhance staff experience.
• Demonstrable experience of collaborating with and supporting stakeholders at a strategic level, with strong stakeholder management skills.
• Proven experience of using Microsoft Office packages, including PowerPoint, Excel and Teams to analyse data, identify trends and make evidence-based recommendations.
• Demonstrable experience of managing multiple projects and priorities simultaneously, demonstrating strong organisational skills and attention to detail.

Desirable

• Experience of working within an NHS organisation.
• Experience of working with apprenticeship programmes.
• Experience of developing creative learning and development solutions.

Interpersonal and Professional Skills

Essential

• Ability to demonstrate and role model CARE Values and associated behaviours.
• Excellent written and verbal communication skills.
• Ability to establish credibility, build effective working relationships and utilise effective influencing skills.
• Proven ability to work independently, using own initiative, and as part of a team, demonstrating a positive, can-do attitude.
• Ability to adopt a flexible, resilient and adaptable approach, responding effectively to changing priorities, competing demands and short-notice service requirements
• Proactive approach to problem-solving and identifying improvement opportunities.

Additional requirements

Essential

• Ability to travel off-site to facilitate and for meetings.

Desirable

• Full UK driving licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Rota Coordinator. There may, on occasion, be a requirement to undertake additional duties, depending on workload, staffing levels and service needs.

In accordance with Practice policies, procedures and guidelines, the postholder will be responsible for

Clinical Scheduling and Rota Management

Prepare, maintain and update clinical rotas in accordance with Practice policies and service requirements, ensuring rotas are produced accurately and up to 8 weeks in advance.

Ensure that all Brownlow Group Practice clinical rotas are accurately maintained and reflect current staffing arrangements, to ensure contractable obligations are met.

Process and record annual leave, study leave and other approved leave requests from clinicians in accordance with Practice policy, escalating queries or exceptional requests to the Access Lead or relevant clinical lead where appropriate.

Ensure all leave, workforce changes, job plan amendments and staff scheduling information are accurately maintained across clinical rotas and spreadsheets, as well as associated systems, including EMIS, PACO Connect and TeamNet.

Identify potential rota gaps, staffing pressures and service risks in advance and escalate these to the Access Lead where appropriate.

Liaise with clinical leads and service providers to coordinate rota requirements, capacity planning and room utilisation.

Arrange clinical sessions with locums, where required, in accordance with agreed Practice processes and service requirements.

Manage on-the-day rota changes, including sickness and emergency leave, taking appropriate action to maintain safe and effective access services and escalating issues where adequate cover cannot be secured.

Maintain and update EMIS appointment books and templates to ensure clinics accurately reflect agreed rotas, staffing arrangements, job plans and service requirements.

Communicate rota arrangements, staffing changes, capacity concerns and operational risks to relevant staff and the Access Lead in a timely manner.

Communication and Relationships

Liaise appropriately with Practice staff, the Primary Health Care Team, clinical leads, other NHS organisations and external agencies in relation to rota and scheduling matters.

Communicate sensitively and effectively with staff and, where appropriate, patients and carers.

Participate in relevant meetings and provide accurate operational information relating to rota and scheduling matters.

Team Working

Understand and work within the responsibilities and scope of the Rota Coordinator role.

Work effectively as part of the Rota Team and wider Practice team, supporting colleagues in a flexible, approachable and professional manner.

Work collaboratively with the Access Lead and other members of the Access Team to support effective service delivery.

Quality, Governance and Compliance

Ensure that information entered into Practice systems is accurate, timely and appropriately maintained.

Maintain confidentiality and comply with the requirements of data protection, information governance and Practice policies.

Follow Practice policies and procedures relating to health and safety, security, confidentiality and service delivery.

Participate in quality improvement activities relevant to the rota and scheduling function, including identifying opportunities to improve accuracy, efficiency and effectiveness.

Contribute to investigations, significant event reviews, complaints processes and other governance activities where relevant to the role.

Training, Learning and Development

Participate in appraisal, supervision, mandatory training and other learning and development activities required for the role.

Maintain and develop knowledge and competence in the systems and processes required to undertake the role effectively.

Support the induction of new staff, students and other attached professionals where appropriate.

Provide training and practical support to colleagues in relation to rota and scheduling processes within the scope of the role.

Person Specification

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Initiative and judgement (knowing when to ask for help)
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Qualifications

Essential

• Good general computer skills, including the ability to use Microsoft Office.
• A sound general education to GCSE level or equivalent, or equivalent working experience, or relevant qualifications.
• Evidence of excellent administration and organizational skills with the ability to manage time effectively to meet deadlines.
• Previous experience that demonstrates good attention to detail.
• An excellent standard of grammar and spelling in the English language

Skills

Essential

• A friendly and approachable manner, with good people skills, showing understanding, care, and assertiveness when appropriate
• The ability to work independently and use initiative.
• The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales
• The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
• The ability to manage conflict calmly and positively and adhere to procedures under pressure.
• A conscientious approach and commitment to working in an adaptable and flexible manner.
• The ability to work effectively when busy and multi-task when required.
• The ability to deal with personal information sensitively and respect people's right to confidentiality
• The ability to cope with occasional exposure to challenging behavior, distressing circumstances, or emotional events
• The ability to work positively as a member of a busy team.
• The ability to give good and regular attendance.
• Demonstrate your competence in the English language. Assessed at interview/ Certificate of English proficiency

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Always maintain confidentiality

Desirable

• Experience of working in a healthcare setting.
• Training or qualifications in administration, IT, or other related areas.
• Experience in an administrative role.

Experience

Desirable

• Training or qualifications in administration, IT, or other related areas
• Experience of administrative duties
• Experience of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brownlow Group Practice

Address

Brownlow Health PCN

Ropewalks Surgery

26 Argyle Street

Liverpool

Merseyside

L1 5DL

United Kingdom

Employer's website

https://www.brownlowhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Experience, skills and knowledge

Essential

• Experience of direct patient care in a health or social care setting
• Able to work without direct supervision, as agreed within the team, to achieve the objectives of the post
• Able to prioritise tasks
• Able to communicate clearly and effectively with a variety of service users with a range of communication needs and/ or cultural backgrounds.
• Able to record succinct and accurate information on the patient record both in writing and electronically

Desirable

• Recent relevant experience within the community or hospital setting

Qualifications

Essential

• NVQ level 3 in Health & Social Care or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Elton Rehabilitation Unit, North Somerset Community Hospital

Old Street

Clevedon

BS21 6BS

United Kingdom

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health & Social Care or willingness to work towards.

Skills, Knowledge & Experience

Essential

• Explain how you've worked without direct supervision, to achieve the objectives of a post.
• Tell us about your experience of direct patient care in a health or social care setting.
• Tell us about your experience of team working and an understanding of team dynamics including what factors make a team work well and what can go wrong and why.
• Able to use a variety of IT systems e.g. email, EMIS.

Desirable

• Recent relevant experience within a community setting.

Application Reason

Essential

• Please tell us why you have chosen to apply for this role with Sirona care & health?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sirona care & health CIC

Address

Worle Health Centre

High Street, Worle

Weston super Mare

BS22 6HB

United Kingdom

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)