Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• Postgraduate diploma in Dental Therapy or equivalent
• Current GDC Registration
• Post Certificate Qualification in Inhalation Sedation (or commitment to undertake on commencement of post)

Experience

Essential

• Relevant technical and specialised experience within the area of special care dentistry
• Relevant knowledge of clinical complications for this care group
• Relevant experience of dental health education
• Participation in audit and clinical governance programmes

Desirable

• Experience of working within remit of Direct Access
• Provision of care in a domiciliary setting
• Management of a range of patients with specialised requirements
• Experience of delivering care under inhalation sedation
• Experience of working within a multidisciplinary team

Skills & Knowledge

Essential

• Relevant knowledge of clinical complications for this care group
• Relevant technical and specialised experience within the area of special care dentistry
• Relevant experience of dental health education
• Awareness of different needs of people from differing social and cultural backgrounds, including those with disabilities.
• Knowledge of ethical and legal responsibilities regarding consent, including where the patient does not have capacity to provide this

Desirable

• Provision of care in a domiciliary setting
• Management of a range of patients with specialised requirements
• Immediate Life Support
• Advanced communication techniques e.g Makaton
• Training in Inhalation Sedation
• Clinical Holding Training
• Understanding the role of the Community and Special Care Dental Services

Personal Qualities

Essential

• Able to demonstrate time management skills including the ability to work unsupervised.
• Excellent verbal, non-verbal and written communication skills.
• Able to deal with sensitive information and respect confidentiality - in dental and multidisciplinary situations
• Must hold a full valid UK driving license and have access to own transport (or suitable alternative means of transport)
• Must be able to demonstrate experience or capability of: Team working;
• Self-motivation;
• Flexible and adaptable;
• Adaptable in difficult and challenging circumstances.
• Able to cope with challenging, emotional and confrontational situations

Desirable

• Able to demonstrate leadership qualities or experience
• Understanding the role of the Community and Special Care Dental Services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Wheata Dental Clinic

Wordsworth Ave

Sheffield

S5 9JH

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

Person Specification

Qualifications

Essential

• Full GMC registration or equivalent.
• FRCR/MRCP or equivalent (Entry on the Specialist Register as a clinical oncologist or eligibility for entry within 6 months of the date of the advisory appointments committee)

Desirable

• Higher qualification in Medicine.
• Research degree (MD/PhD).
• Clinical Experience in relevant tumour sites.

Skills

Essential

• Enthusiasm for developing tumour site specialisation and Cancer Services in Kent.
• Ability to organise and manage.

Desirable

• Experience in Clinical Audit and Research.
• Experience in medical education

Attributes

Essential

• Ability to work in a team.
• Good interpersonal skills.
• Caring attitude to patients.

Desirable

• An interest and a capacity to teach and learn from members of the multidisciplinary team.
• Dedication to maintaining and developing the cancer care group in co-operation with other hospital departments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Lane

Maidstone

ME16 9QQ

United Kingdom

Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Scope and Range

Responsible for the following engineering and building maintenance section level functions:

Operational estates maintenance and repair services for all hospital buildings, services, fabric and equipment covered by the Estates Department policies and procedures.

Works collaboratively with the other Estates Operations Managers, and provides cover for them for period of leave etc. Authorised signatory for financial transactions e.g. purchase orders and goods received.

Ensures effective estates maintenance contract procurement and management.

Ensures Estates Statutory Compliance for all electrical disciplines e.g. High Voltage, Low Voltage systems, Lifts , Fire alarms etc.

Ensures the efficient use of energy and utility services for Estates equipment and infrastructure.

Main Duties and Responsibilities Communication & Relationship Skills

Develops and maintains effective systems of communication, written and verbal, formal and informal, with Estates team.

Provides and receives maintenance, technical project-related information with specialists, non-specialists; negotiates with contractors, suppliers

Ensures that relevant information in respect of the estates operational function is disseminated as appropriate throughout the Estates team and to external Contractors where appropriate.

Maintains appropriate contact with colleagues, contractors, patients and hospital staff whilst carrying out his/her duties within the SWFTCS

Presents written and verbal reports as requested in relation to estates operational activities at a variety of forums, including formal Committee meetings.

Continues Professional Development (CPD) and disseminates the knowledge gained within the Estates Department, and applies this to the day-to-day management activities.

Analytical & Judgmental Skills

Judgements across wide range of estate issues considering legislation, H&S, conflicting demands condition of plant & equipment, complex fault finding Manages the work of Contractors, as required, with general statutory/mandatory or SWFTCS or Trust polices governing the work procedures.

Prepares estimates, designs and specifications for maintenance or plant replacement schemes.

Required to make judgements across a wide range of estates issues considering legislation, Health & Safety, and often conflicting demands and to undertake complex fault-finding.

Accountable for all significant decisions affecting the services under his/her control in liaison with the Estates Operations Manager, including those related to financial , quality and service developments within the estates operational function and those issues having wider implications for services across the SWFTCS and Trust.

Plans and prioritises maintenance projects, including liaison with Users, Contractors and Specialist Agencies and project manages delegated works. Supports the wider Estates Management team in ensuring appropriate systems are in place to deliver effective, efficient and statutorily compliant services.

Planning & Organisational Skills

Long term maintenance planning, short term projects planning, emergency, contingency planning for critical services

Responsible for the implementation of local operational plans and work programmes for the estates maintenance function, which support SWFTCS and the Trust business plans.

Contributes to the agreement and implementation of service and financial objectives for the areas under control.

Regularly evaluates and reviews the compliance performance of the estates operational maintenance team, and where appropriate, develops and subsequently

implements initiatives and improvements to enhance performance, and or to ensure with statutory and NHS standards.

Responsibility for Policy/ Service Development

Reviews, develop policies for engineering maintenance.

Assists the Head of Estates and finance colleagues with the budget setting process, to ensure that adequate resources are made available to maintain the estate in a safe condition, which is compliant with Statutory and Healthcare standards.

Responsible for managing the delegated budgets and controlling expenditure, including the achievement of any agreed cost improvement targets.

Authorises payments to contractors, suppliers; holds delegated budget for refurbishment schemes; maintains and repairs trust properties and equipment/ responsible for maintenance of facilities, equipment

Responsibility for Human Resources

Promotes positive management/employee relationships, engagement and Involvement, by working collaboratively with the SWFTCS and Trust representatives.

Works closely and respectfully with all colleagues in support of SWFTCS & Trusts values.

Conversant with the corporate communication and IT systems and utilises these for optimum effectiveness, undertaking regular team meetings and tool-box talks to ensure that staff are fully briefed to undertake their roles, including from a Health and Well-Being perspective.

Able to work from technical drawings, circuit diagrams, manufacturers details and operational manuals.

Regular requirement to use the Estates CAFM systems, as required.

Responsibility for Research & Development

Responsible for storage of data with an occasional requirement to use computer software to create reports, documents and drawings

Undertakes estates condition survey.

Person Specification

Qualifications

Essential

• Electrical engineering degree or significant equivalent experience within a similar role
• Evidence of continuing IOSH Managing Safely.
• Specialist training, such as that required to hold the position of
• 'Authorised/Responsible' persons under the Department of Health's Technical Memorandum (HTM)
• Recognised Project management qualification
• Relevant management qualifications

Desirable

• Membership of an appropriate professional body - CIBSE, IET, IHEEM etc

Experience

Essential

• Significant experience working at a technical level within a building and engineering environment
• Significant experience working on all electrical based systems LV/HV UPS/IPS systems, lifts Fire Alarms etc.
• Experience working with a dedicated BMS system
• Significant experience of working within the NHS
• Experience working with CAD
• CAFM systems experience
• Management experience a senior level

Skills

Essential

• Excellent communication skills, providing and receiving complex information; able to communicate to specialists and non-specialists.
• In-depth fault finding techniques within own speciality
• Experience of health and safety matters relating to Plant and Estate
• Excellent organisational and planning skills for dealing with ongoing projects, long term maintenance plans and day to day prioritising of work; able to work to deadlines.
• Analytical skills to enable diagnosis of complex technical problems.
• Able to use computer databases CAFM, CAD and other computer software.
• Knowledge across wide range of estates issues, legislation, H&S, Statutory/Mandatory compliance. Review's procedures and policies affecting other Departments

Personal Qualities

Essential

• Professional and courteous manner.
• Sensitive to other needs in difficult situations
• Willing to adapt and take on new roles
• Willingness to work in a team environment and to share knowledge with colleagues
• Good at communicating complex

Other

Essential

• Requirement to travel across Trust sites and some exposure to unpleasant conditions.
• Requirement to exert physical effort for several long periods during shifts.
• Participate in emergency and on-call ROTA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

SWFT Clinical Services Ltd

Address

Warwick Hospital

Lakin Road

Warwick

CV34 5BW

United Kingdom

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Job description

Job responsibilities

To comply with the Trusts agreed policies, procedures, standing orders and financial instructions, and to take an active role in the financial management of the service and support the medical director and other managers in preparing plans for services.

Provision of psychiatric expertise to the forensic team

To undertake assessments, report writing and participate in multidisciplinary case discussions.

To liaise effectively with primary care and mainstream mental health services.

To have regular clinical supervision with the consultant forensic psychiatrist. It is the post holders responsibility to ensure that this is booked.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification.

Desirable

• MRCPsych OR MRCPsych equivalent approved by the Royal College of Psychiatrists.

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.

Desirable

• In good standing with GMC with respect to warning and conditions on practice.
• Section 12/Approved clinician approval

Knowledge & Clinical skills, Experience

Essential

• A minimum of 4 years' full time post graduate training (or its equivalent gained on a part time of flexible basis) at least two years of which to be within a psychiatry training programme or as fixed term Specialty Trainee within psychiatry o; or have equivalent experience and competencies.
• Minimum of 6 months experience within forensic psychiatry.
• Ability to work well in multidisciplinary teams
• Excellent oral and written communication skills
• Excellent clinical skills using bio-psychosocial perspective and wide medical knowledge.

Desirable

• Clinical experience in a range of services within Psychiatry.
• Excellent degree of medical knowledge in relation to Learning Disability and Forensic.

Academic Skills Lifelong Learning

Essential

• Ability to demonstrate clinical problem solving in interdisciplinary areas
• Possession of good organisational skills
• Be able to actively listen and have excellent written and verbal communication skills.
• Holds a full valid driving license and access to a car (Unless you have a disability as defined by the Disability Discrimination Act 1995).
• Has actively participated in clinical audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Beech Unit, Low Secure Unit, Kingsley Green

Harper Lane

Radlett

WD7 9HQ

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

UKVI Sponsorship: This role is eligible got sponsorship under the Skilled Visa route, as defined by UK Visas and Immigration (UKVI). We welcome applications from individuals who require sponsorship to work in the UK. Sponsorship will be offered subject to meeting UKVI eligibility criteria.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [email protected] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

Education, Qualifications & Training

Essential

• BSc Clinical Physiology (Cardiology) or recognised UK equivalent (HTECH MPPM)

Desirable

• RCCP or recognised equivalent registration
• BLS/ILS Certificate

Knowledge & Experience

Essential

• Demonstrate NHS experience as a student Cardiac Physiologist or qualified Cardiac Physiologist

Desirable

• Evidence of contributing towards service development and education

Skills and Abilities

Essential

• Evidence of work in non-invasive diagnostic service (fitting Holters, BP Monitors, performing 12-lead ECGs etc.)
• Keyboard and IT skills.
• Evidence of effective communication skills both written and oral.
• Evidence of ability to work as part of a team
• Evidence of ability to analyse and report ambulatory ECGs

Desirable

• Evidence of ability to assist with diagnostic cardiac catheterisation and PCI including performing pressure wire studies.
• Evidence of ability in performing ETTs.
• Evidence of ability to respond quickly to changing priorities and ability to work to meet deadlines
• Evidence of ability to make decisions within defined boundaries
• Evidence of ability to work without broad procedural, guidelines
• Awareness of wider cardiology procedures such as Echocardiograms and Device implant/follow-up, with demonstratable knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dorset County Hospital NHS Foundation Trust

Address

Dorset County Hospital

Williams Avenue

Dorchester

DT1 2JY

United Kingdom

Employer's website

https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Pharmacy Technician to join our Primary team at HMP Eastwood Park, located near Bristol.

• Onsite parking
• Onsite Caf
• Access to gym

• Monday - Sunday
• Weekdays 7.15am - 7pm
• Weekends - 8.30 - 7.15pm
• Every other weekend
• 4 week rolling rota

Salary

Youll receive an annual salary between £34,428 - £41,658 per annum, depending on experience

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Experience

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Additional Criteria

Essential

• Please click apply to view job description and person specification

Desirable

• Please click apply to view job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Eastwood Park

Wotton-under-edge

Gloucestershire

GL12 8DB

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff** UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Educated to GCSE level or equivalent, with Grade C or above in English and Maths.
• Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
• Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.

Desirable

• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.

Experience

Essential

• Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
• Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.

Desirable

• Previous NHS experience, or experience of working in a healthcare setting.

Skills and Abilities

Essential

• Ability to make decisions in a constantly changing environment (e.g. clinic setting) using judgement to deal with queries or escalate where necessary.
• Advanced keyboard skills, and competent use of IT.
• Able to deal with sensitive information with tact, diplomacy and understanding.

Communication

Essential

• Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives).

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criteria at interview)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• RGN, RN or equivalent professional qualification.
• Honours degree in relevant subject
• Advanced physical assessment course (Masters level)
• Recognised mentorship/ teaching course
• Relevant post qualification clinical course (intensive care)
• Evidence of leadership and management development
• Resuscitation Council (UK) ALS Provider
• Resuscitation Council (UK) ILS/pILS Instructor
• Evidence of involvement in research or QI activity

Desirable

• Masters degree or on Masters pathway or willingness to undertake
• Resuscitation Council (UK) EPALS or ALSG APLS Provider
• Resuscitation Council (UK) ALS Instructor

Experience

Essential

• Experience of working within a critical care outreach team
• Experience of 'learning from events' understanding of risk management/ governance, investigating incidents, PSIRF framework.
• Understanding of risk management/ governance issues related to resuscitation / deteriorating patients' practices
• Experience of teaching MDT and responding to learners' individual needs.
• Significant experience of working as a band 6 within a Critical Care level 3 service
• Experience in managing deteriorating patients
• Experience in managing cardiac arrests.
• Proven experience of and demonstrates evidence of ability to effectively lead
• Experience as a preceptor/facilitator/mentor

Desirable

• Experience of working within a resuscitation training service
• Evidence of guideline / policy Development
• Participation in quality improvement, research and audit projects, taking responsibility for completion of particular process or outcome measurements

Skills and Abilities

Essential

• Ability to competently manage a deteriorating patient/cardiac arrest clinical event.
• Demonstrates awareness of the importance of working in a multi-disciplinary team
• Able to articulate appropriate and relevant reasons for desire to work in this clinical area
• Able to communicate with all levels of Trust staff
• Able to work effectively and collaboratively in a team
• Presentation skills - ability to effectively present to small and large groups both in formal and informal settings
• Skills used to debrief team after Resuscitation attempts

Values

Essential

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Communication

Essential

• Able to negotiate effectively with different disciplines
• Communicates with patients and carers in an empathetic manner
• Able to communicate effectively and sensitively: both verbally and in writing

Personal and People Development

Essential

• Demonstrates up to date knowledge, self-development and expertise in the specialty
• Reflective in Practice
• Cost effective with resources
• Efficiently manage multiple tasks and deadlines
• Has an understanding of audit and risk assessments and contribute to the development of strategies
• Can translate national / local polices relating to health care delivery in to resuscitation practice
• Demonstrates awareness of quality improvement, research and evidence - based practice
• Willing to provide support to other clinical areas within the division
• Ability to effectively manage self
• Awareness of quality improvement, research and evidence - based practice

Desirable

• Evidence of guideline / policy Development

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality )

Specific Requirements

Essential

• Flexible approach to work Patterns
• Physically able to attend cardiac arrest calls and assist as a member of the team
• Able to facilitate the safe moving of equipment for training such as manikins
• Good dexterity to carry out emergency procedures e.g. defibrillation, cannulation, arterial blood gas 'stab'
• Ability to work with electronic health record systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Honours degree in psychology or related disciplines, and a Doctorate and/or PhD level in clinical psychology (or its equivalent for those trained prior to 1996) (acquired as part of the clinical training).
• Registered Practitioner Psychologist by the HPC.
• High-level knowledge of the theory and practice of at least two specialised psychological therapies.
• Skills in the use of complex methods of neuropsychological assessment, intervention and management
• Knowledge of specialised assessment and therapeutic approaches in a Specialist Paediatric Service.
• Ability to make diagnostic decisions, give second opinions and make differential diagnoses as part of multidisciplinary assessments.
• Knowledge of research methodology, research design and data analysis as practiced within the clinical fields of psychology.
• Knowledge of legislation in relation to the client group and mental health.

Experience

Essential

• Experience of working with children and young people living with long term health conditions
• Experience of specialist psychological assessment and neuropsychological assessments and treatment of clients across the full range of care settings, including community, primary care, outpatient and inpatient settings.
• Experience of working with a wide variety of client groups, across the whole life course and presenting problems that reflect the full range of clinical severity.
• Experience of the application of clinical psychology in different cultural contexts.
• Skills in providing consultation to other professional and non-professional groups.
• Experience of working with and promoting diversity.

Desirable

• Experience of teaching, training and/or supervision.
• Ability to work with interpreters.

Skills and Abilities

Essential

• Previous experience of research indicating the ability to conduct research autonomously, with supervision as required.
• Ability to critique and evaluate scientific data and best practice clinical guidelines.
• Advanced IT skills (including video editing, word processing, spreadsheets, statistical packages).

Communication

Essential

• A high level of interpersonal and communication skills.
• Demonstrates professional and effective verbal and written communication skills including excellent negotiation skills with patients, carers and other health professional staff in service delivery.
• Well developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS where information may be highly sensitive and there may be barriers to acceptance.
• Evidence of working well in multidisciplinary teams.
• Evidence of effective clinical reasoning in the assessment and management of young people living in complex systems.

Desirable

• Personal and People Development

Specific Requirements

Essential

• Must be able to cope with highly emotive and psychologically challenging demands of working with children/young people with disability and for long periods of time.

Personal and People Development

Desirable

• Skills in supervising other staff.

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.

Values

Essential

• Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospital

235 Euston Road

London

NW1 2BU

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff working in prescriptions will, after a period of training, be expected to have a range of skills.

• An understanding of online patient access services
• The ability to liaise with patients and use the Emis appointment diary to book reviews
• General knowledge of electronic prescribing services and electronic repeat dispensing-eRD.
• Use of the NHS EPS Prescription Tracker Portal
• Script share to GPs
• Telephone enquiries

Person Specification

Qualifications

Essential

• A good standard of general education, including:
• GCSEs (or equivalent) including English and Maths at 4 or above.
• A demonstrable commitment to professional development

Desirable

• Relevant qualifications or training.

Knowledge and skills

Essential

• Excellent communication and interpersonal skills
• Ability to work without direct supervision and determine own workload priorities
• Awareness of confidentiality and data protection regulations.

Desirable

• Knowledge of medical terminology and healthcare processes

Experience

Essential

• Previous experience in a healthcare or pharmacy environment.
• Experience of dealing with queries.
• Customer Service experience.

Desirable

• Experience of working in a GP practice or other primary care environment.
• Experience in handling prescriptions and understanding of the prescription process.
• Experience with electronic patient records and prescription systems.

Qualities/ Attributes

Essential

• Professional and courteous manor.
• Reliable and punctual.
• Flexible and adaptable to changing demands.
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative

Desirable

• Respectful, Compassionate and Kindness

Employer details

Employer name

Hereford Medical Group

Address

Station Medical Centre

Station Approach

Hereford

HR1 1BB

United Kingdom

Employer's website

https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• High standard of written and spoken English
• Educated to Degree level
• Masters or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
• Knowledge and understanding of a range of issues across the NHS and NHS patient agenda

Experience

Essential

• Significant experience of operating at a senior operational level (band 8+) within the NHS or similar environment.
• Experience of working closely with stakeholders to inform and implement initiatives
• Significant knowledge and understanding gained through experience of: -Problem solving techniques -Change management techniques -Quality Improvement techniques -Stakeholder management and communications -Risk management and issue resolution -Experience of service redesign and development
• A proven record of success in managing operational change while also developing and maintaining high standards of quality
• Experience in managing budgets
• Experience of leading and developing quality assurance and improvement
• Experience of delivering capital projects as part of a multi-disciplinary/-professional project team

Skills and Abilities

Essential

• Organisational skills
• Decision-making skills
• Ability to meet deadlines and complete tasks within agreed time scales
• Able to prioritise objectives and workload
• Commitment to team working and to the development, empowerment and engagement of staff.
• Clear evidence of leadership potential, and the ability to inspire and motivate a team
• Able to build relationships with clinicians and at ease in a clinical environment
• Ability to problem solve
• Able to work flexibly across projects are required and deal with inheriting and managing ambiguity
• Excellent written and verbal communication skills including the ability to influence colleagues at a range of levels internally and externally

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

National Hospital for Neurology & Neurosurgery

Queen Square

London

WC1N 3BG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• a.Registered Nurse Part 1, 2 or relevant section of the register.
• b.Relevant post-registration programme.
• c.Teaching/Assessment programme.
• d.Diploma/Degree in Nursing or equivalent qualification
• e.Non-medical prescribing qualification.

Desirable

• f.Adult physical assessment qualification.
• g.Completed/completing master's degree.
• h.Management development programme.
• i.Leadership development programme.
• j.Advanced communication course

Experience

Essential

• a.Post registration experience working with patients receiving cancer treatments, including surgery.
• b.Prior relevant post registration experience as a CNS
• c.Experience of clinical audit, quality improvement and evaluating patient outcomes.

Skills and Abilities

Essential

• a.Excellent organisational skills with the ability to prioritise and manage a complex workload.
• b.Ability to work autonomously and use initiative in managing complex patient situations

Communication

Essential

• a.Demonstrates awareness of the importance of working in a multi-disciplinary team.

Personal and People Development

Essential

• a.Demonstrates evidence of ability to educate others
• b.Evidence of developing & leading nurse led clinics and/or services
• c. Evidence of ability to work collaboratively and autonomously.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

Elizabeth Garrett Anderson Wing, University College Hospital

25 Grafton Way

London

WC1E 6DB

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Patient Service Advisor

Responsible to:

Admin Team Leader

Job Summary:

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

Key Responsibilities/Accountabilities:

Specific Duties

Typing letters, reports and associated documentation as required

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Managing all enquiries in an effective manner

Maintaining an accurate referrals database

Actioning all incoming email

Processing calling letters as requested

Scanning patient related documentation and attaching scanned documents to patients healthcare records

Inputting data into the patients healthcare records as necessary

Processing referrals using the electronic referral system (ERS)

Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

Coding data on the clinical IT system

Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

Managing all administrative queries as necessary

Carrying out system searches as requested

Maintaining a clean, tidy, effective working area at all times

Supporting all clinical staff with general administrative tasks as requested

Quality & Confidentiality

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

• ensure information and documentation is accurate;
• alert the management team to issues of risk;
• assess own performance and take accountability for own actions, either directly or under supervision;
• contribute to the effectiveness of the team by reflecting own and team activities and making suggestions on ways to improve and enhance the teams performance; and
• manage own time, workload and resources

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practices Health & Safety Policy, to include:

• identifying the risks involved in work activities and undertaking such activities in a way that manages those risks;
• making effective use of training to update knowledge and skills;
• reporting potential risks;
• reporting incidents and accidents;
• ensuring correct PPE is worn for the appropriate task;
• ensuring all areas are tidy and free from hazards;
• carrying out regular housekeeping; and
• ensuring manual handling and lifting techniques are used.
• Personal/Professional Development:
• The post-holder will participate in any training offered and take personal responsibility for developing their knowledge, techniques and skills.
• Communication:
• The post-holder should recognise the importance of effective communication within the team and will strive to:
• establish and maintain effective working relationships with co-workers, patients and carers;
• recognise peoples needs for alternative methods of communication and respond accordingly;

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

The post holder is required to respect the confidentiality of all matters that they might learn in the course of their employment. The post holder must respect the requirements set out in the Data Protection Act 2018

Person Specification

Qualifications

Essential

• GSCE grades A-C in English & Maths Good keyboard and computer skills
• tenacious with an eye for detail;
• A strong customer service ethic and skills;
• A friendly can do attitude
• Mature, empathetic nature
• be professional, friendly and tactful
• Ability to work under pressure
• Well organised with the ability to multi-task
• Experience of working in a healthcare setting as a medical secretary
• Processing referrals using the electronic referral system (ERS)
• Knowledge of Medical Terminology
• Experience with SystmOne

Desirable

• General practice experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Victoria Park Health Centre

Address

203 Victoria Park Road

Leicester

LE2 1XD

United Kingdom

Employer's website

https://www.victoriaparkhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Attend the weekly Reproductive Medicine clinic where new referrals and follow up patients requiring initial investigation and treatment other than assisted conception are seen.
2. Attend the weekly post Reproductive Medicine clinic meeting.
3. Performing Hysterosalpingograms and Hysterosonography.
4. Understanding the implications of the Human Fertilisation and Embryology Act 1990 and practising according to the Code of Practice produced by the Human Fertilisation and Embryology Authority.
5. Counselling patients who require assisted conception about all aspects of their treatment, risks and complications of treatment, legal and ethical issues relating to their treatment, and research projects ongoing within the unit.
6. Being able to undertake the following aspects of a couples assisted conception cycle including scheduling, follicle tracking, egg retrievals, scanning for embryo transfer, intrauterine insemination, follow up counselling, pregnancy scanning, and management of pregnancy/treatment related complications such as ovarian hyperstimulation syndrome. Being available to cover the unit as back up for nurses scanning sessions. The technique used for sperm retrievals will be taught but these occur infrequently and expertise may not be obtained after 1 year. Embryo transfers are taught to one trainee at a time as the technique is highly operator dependent and can influence pregnancy rates. Proficiency at embryo transfer would not normally be obtained until the second year of training in Assisted Conception.
7. Taking part in non-resident on call rota for Assisted Conception Unit by carrying the emergency bleep for patients, covering inpatients on the gynaecology ward at St Thomas Hospital and being available to do scans for embryo transfers and occasional egg collections at weekends.
8. Managing any subfertility / Assisted Conception Unit patients admitted to the gynaecology ward, St Thomas hospital.
9. Presenting at the monthly/twice monthly Patient Information Evenings.
10. Attending weekly IVF clinical meeting and other planning/research/audit meetings held weekly
11. Initiation and taking part in and recruiting patients for research projects within the unit.
12. Contributing to regular audit meetings within the unit and initiating an audit project while in post
13. Active involvement in a research project
14. Teaching Kings College /Guys and St Thomas Trust undergraduates and postgraduates, giving talks at other meetings e.g. patient support groups, GP meetings.

Person Specification

Qualifications

Essential

• GMC registered
• MRCOG Part 2

Desirable

• Previous experience in research PhD, MD, MSc
• Good Clinical Practise/ Research Training

Skills

Essential

• Evidence of audit activity with benefit to patient care
• Computer literacy
• Teaching under and post graduate
• Ability to work in a multi-professional team.
• Good communication skills.
• Computer Literacy

Desirable

• Competence in gynaecological and early pregnancy ultrasound scanning
• Research publications
• Teaching qualification
• Ability to perform fertility ultrasound scanning, hysterosonography and/or HyCoSy
• Completion of Patient safety and leadership training modules

Experience

Essential

• General obstetrics and gynaecology training for at least 4-5 years

Desirable

• Previous clinical time spent in reproductive medicine and assisted conception
• Understanding of the importance of regulatory compliance, consent, accurate documentation, patient identification, incident reporting and adherence to SOPs within a highly regulated clinical service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guy's Hospital

Great Maze Pond

London

SE1 9RT

United Kingdom

Employer's website

https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

Job description

Job responsibilities

This is an exciting opportunity to join Trinity Hospice in a senior operational leadership role, providing maternity leave cover for up to 12 months. The Operational Manager for Clinical Services will work closely with clinical and non-clinical leaders to ensure the continued delivery of safe, effective and high-quality care across a range of hospice services. The postholder will provide day-to-day operational leadership, supporting service managers and team leaders to manage operational challenges, workforce pressures, performance requirements and service improvement initiatives.

The role is responsible for maintaining continuity across a broad range of services and functions, including inpatient and community services, hospital palliative care services, clinical administration, social work, chaplaincy, service access functions and other associated support services. Working collaboratively across teams, the postholder will help ensure services remain responsive, resilient and focused on delivering the highest standards of care and support for patients, families and carers.

A key aspect of the role is providing oversight of governance, quality and risk management activities. This includes supporting investigations, incidents, complaints, audits, safeguarding, policy development and quality improvement initiatives, ensuring that learning and actions are effectively implemented and embedded across services. The postholder will contribute to regulatory preparedness and assurance activities, helping to maintain compliance and promote a positive culture of continuous improvement.

The Operational Manager will monitor service performance and support the production of regular reports, dashboards and performance information for senior leadership and the Board of Trustees. This includes analysing operational, workforce and quality data to support service planning, decision-making and improvement activities.

The role also includes operational oversight of a number of key contracts, service level agreements and partnership arrangements, working collaboratively with external organisations including NHS partners, local authorities and other service providers. The postholder will support partnership reviews, monitor performance and ensure that any risks, concerns or opportunities for improvement are appropriately escalated and managed.

Working closely with managers and team leaders, the postholder will support workforce planning, recruitment, induction, performance management, staff development and wellbeing initiatives. They will provide visible, values-led leadership, promoting collaboration, accountability and a positive working culture across services.

The postholder will be expected to build and maintain effective relationships with colleagues, stakeholders and external partners, representing Trinity Hospice professionally and contributing to operational, partnership and service development meetings as required.

As part of the senior leadership team, the successful candidate will participate in the hospice senior management arrangements, including the out-of-hours management on-call rota, providing operational leadership and support when required.

The full Job Description is attached.

Person Specification

Skills and Abilities

Essential

• Excellent organisation, prioritisation and workload management skills, with the ability to manage competing operational, people, governance and reporting priorities.
• Excellent written, verbal and interpersonal communication skills, including the ability to produce clear reports, updates, action plans and service narratives.
• Strong analytical and judgement skills, with ability to interpret workforce, quality, finance, risk and performance information and make practical recommendations.
• Ability to build relationships, influence, negotiate and work diplomatically across clinical, non-clinical and external partner boundaries.
• Ability to investigate incidents, complaints and concerns, identify themes, support root cause analysis and translate learning into improvement actions.

Desirable

• Project/programme management skills or experience using structured improvement methodologies.
• Experience presenting to senior managers, trustees, commissioners or external partners.
• Advanced Excel, dashboard, data visualisation or digital reporting skills.
• Coaching, mentoring or facilitation skills.
• Formal investigation, quality improvement or governance training.

Qualifications

Essential

• Leadership/management qualification or equivalent senior operational management experience.
• Educated to degree level or able to demonstrate equivalent knowledge, skills and experience.
• Strong knowledge of healthcare, hospice, palliative care or comparable regulated service environments.

Desirable

• Postgraduate qualification or equivalent CPD in leadership, management, people practice, business, quality, governance or healthcare.
• Knowledge of NHS/community healthcare structures and contract/SLA arrangements.

Personal Attributes and Values

Essential

• Compassionate, values-led and professional approach aligned to Trinity Hospice values.
• Calm, flexible and resilient in a complex, changing environment.
• Able to work autonomously within agreed accountability and escalation arrangements.
• Commitment to equality, diversity, inclusion, confidentiality and safeguarding.

Desirable

• Experience working within a values-led charitable or hospice environment.
• Commitment to ongoing personal and professional development.

Experience

Essential

• Significant operational management experience in a healthcare, hospice, charity, NHS or comparable regulated setting.
• Experience of managing and supporting services across multiple teams or workstreams.
• Experience of service improvement, change management, pathway development, workforce planning and capacity/demand analysis.
• Experience of contract, SLA, provider or partnership management, including review meetings, performance oversight and escalation of risks or service issues.
• Experience of KPI monitoring, performance reporting, report writing and preparing information for senior leadership or Board-level audiences.
• Experience of line management or management support, including recruitment, induction, supervision, appraisal, absence, capability and performance processes.

Desirable

• Experience in specialist palliative care, end of life care, hospice services or community/hospital interface services.
• Experience of digital transformation, dashboard/reporting development, e-rostering or clinical system improvement.
• Experience managing or supporting contracts/SLA arrangements for pharmacy, social work, chaplaincy, psychology, hospital palliative care or similar multidisciplinary support services.
• Experience of producing business cases, options appraisals, quality account statements or strategic action plans.
• Experience supporting staff wellbeing, resilience-based supervision, team development or organisational development initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trinity Hospice

Address

Low Moor Road

Blackpool

Lancashire

FY2 0BG

United Kingdom

Employer's website

https://www.trinityhospice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities:

Dispense medicines and appliances following standard operating procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with a GP.

Endorse prescriptions in accordance with NHS Prescription Services requirements.

Keep up-to-date with new drugs / medicines and changes in legislation.

Complete significant event forms and ensure colleagues complete significant event forms correctly and in a timely manner.

Liaise with patients, providing advice and guidance as required to promote compliance.

Promptly forward all invoices and dispensary related correspondence to the practice manager according to practice protocol.

Take prompt action in response to any drug alert bulletins that may be received from time to time.

Answer the telephone promptly and deal with prescription requests.

Issue prepared prescriptions.

Process prescription requests.

Operate efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage.

Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions.

Ensure that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook.

Clean work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.

Maintain full and accurate records of all dispensing transactions.

Keep records of prescriptions sent to community pharmacies where required.

Check for and process email (online) prescription requests.

Collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is dully filled in and signed by the patient or their representative.

Receive monies on behalf of the Practice and keep a record of all the financial transactions.

Provide an efficient and caring home delivery service to patients where requested.

Maintain full and accurate computerised records for all dispensing transactions.

Person Specification

Qualifications

Essential

• NVQ Level 2 in Dispensing (or equivalent)
• Good numeracy and literacy skills.
• Strong organisational skills and attention to detail.

Desirable

• NVQ level 3 in dispensing (or equivalent)

Experience

Essential

• Experience in a dispensary, pharmacy, or healthcare environment.
• Experience handling confidential patient information.

Desirable

• Experience of working in a primary care environment
• Previous experience in a GP practice dispensary.

Requirements

Essential

• You must hold a full driving licence, with access to a vehicle.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mowbray House Surgery

Address

Mowbray House Surgery

Malpas Road

Northallerton

North Yorkshire

DL7 8FW

United Kingdom

Employer's website

http://mowbraygroupsurgeries.co.uk/ (Opens in a new tab)