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Health Care Assistant
Vita Healthcare
North East England
Health Worker
Job summary We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices.
8 day(s) ago
Health Care Assistant
Vita Healthcare
North East England
Health Worker
Job summary We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices.
8 day(s) ago
Phlebotomist
Vita Healthcare
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
8 day(s) ago
Phlebotomist
Vita Healthcare
North East England
Health Worker
Job summary Come and join our friendly, growing team! As the first point of contact for many of our patients each day, you will play a vital role in providin...
8 day(s) ago
Senior Practice Nurse
Primary Care Careers
North East England
Nurse Practitioner
Job summary Cuffley and Goffs Oak Medical Practice has an exciting opportunity for an experienced Senior Practice Nurse to join our friendly, welcoming and s...
8 day(s) ago
Senior Practice Nurse
Primary Care Careers
North East England
Nurse Practitioner
Job summary Cuffley and Goffs Oak Medical Practice has an exciting opportunity for an experienced Senior Practice Nurse to join our friendly, welcoming and s...
8 day(s) ago
Practice Nurse
Vita Healthcare
North East England
Nurse Practitioner
Job summary We are looking for a dedicated, caring, and enthusiastic Registered Nurse to join our friendly multidisciplinary primary care team.
8 day(s) ago
Practice Nurse
Vita Healthcare
North East England
Nurse Practitioner
Job summary We are looking for a dedicated, caring, and enthusiastic Registered Nurse to join our friendly multidisciplinary primary care team.
8 day(s) ago
Practice Nurse
Vita Healthcare
North East England
Nurse Practitioner
Job summary We are looking for a dedicated, caring and enthusiartic Registered Nurse to join our friendly multidisciplinary primary care team.
8 day(s) ago
Practice Nurse
Vita Healthcare
North East England
Nurse Practitioner
Job summary We are looking for a dedicated, caring and enthusiartic Registered Nurse to join our friendly multidisciplinary primary care team.
8 day(s) ago
NHS 111 Health Advisor - Dorking
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role. Ready to take the next step in your career and make a real impact every day? Thi...
8 day(s) ago
NHS 111 Health Advisor - Dorking
Practice Plus Group
North East England
GBP 12 - 16 per year
Health Worker
Job summary Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role. Ready to take the next step in your career and make a real impact every day? Thi...
8 day(s) ago
PCN Business Administration Apprentice
Primary Care Careers
North East England
Radiographer
Job summary Deben Health Group PCN is looking for an enthusiastic and reliable business administration apprentice to join our friendly, award-winning team.
8 day(s) ago
PCN Business Administration Apprentice
Primary Care Careers
North East England
Radiographer
Job summary Deben Health Group PCN is looking for an enthusiastic and reliable business administration apprentice to join our friendly, award-winning team.
8 day(s) ago
Clinical/Counselling Psychologist
Berkshire Healthcare Foundation Trust
North East England
GBP 51,657 - 58,785 per year
Psychologist
Job summary Are you an enthusiastic and compassionate Clinical/Counselling Psychologist looking to make a meaningful impact within a thriving adult community...
8 day(s) ago
Clinical/Counselling Psychologist
Berkshire Healthcare Foundation Trust
North East England
GBP 51,657 - 58,785 per year
Psychologist
Job summary Are you an enthusiastic and compassionate Clinical/Counselling Psychologist looking to make a meaningful impact within a thriving adult community...
8 day(s) ago
Band 8a Advanced Clinical Practitioner Cardiac Surgery
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
General Surgeon
Job summary An exciting opportunity has arisen for a Trainee or Qualified Advanced Clinical Practitioner to join the Cardiac Surgery Department at Queen Eliz...
8 day(s) ago
Band 8a Advanced Clinical Practitioner Cardiac Surgery
University Hospitals Birmingham NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
General Surgeon
Job summary An exciting opportunity has arisen for a Trainee or Qualified Advanced Clinical Practitioner to join the Cardiac Surgery Department at Queen Eliz...
8 day(s) ago
support worker
Cygnet Health Care
North East England
GBP 14 per month
Support Staff
Job summary We are currently recruiting full time Support Workers with a passion for delivering outstanding care to work at Cygnet Hospital Maidstone.
8 day(s) ago
support worker
Cygnet Health Care
North East England
GBP 14 per month
Support Staff
Job summary We are currently recruiting full time Support Workers with a passion for delivering outstanding care to work at Cygnet Hospital Maidstone.
8 day(s) ago
Support Worker
Cygnet Health Care
North East England
GBP 14 per month
Support Staff
Job summary We are currently recruiting Support Workers with a passion for delivering outstanding care for Cygnet Hospital Colchester Main duties of the job...
8 day(s) ago
Support Worker
Cygnet Health Care
North East England
GBP 14 per month
Support Staff
Job summary We are currently recruiting Support Workers with a passion for delivering outstanding care for Cygnet Hospital Colchester Main duties of the job...
8 day(s) ago
Postgraduate Administrator
Isle of Wight NHS Trust
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust NHS Ban...
8 day(s) ago
Postgraduate Administrator
Isle of Wight NHS Trust
North East England
GBP 28,392 - 31,157 per year
Admin and Clerical
Job summary This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust NHS Ban...
8 day(s) ago
Consultant Clinical Psychologist
Pennine Care NHS FT
North East England
GBP 79,504 - 91,609 per year
Psychologist
Job summary The Learning Disability Care Hub offers an exciting opportunity for an experienced and innovative Consultant Clinical Psychologist to provide pro...
8 day(s) ago
Consultant Clinical Psychologist
Pennine Care NHS FT
North East England
GBP 79,504 - 91,609 per year
Psychologist
Job summary The Learning Disability Care Hub offers an exciting opportunity for an experienced and innovative Consultant Clinical Psychologist to provide pro...
8 day(s) ago
Crisis Care CAMHS Mental Health Practitioner
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our...
8 day(s) ago
Crisis Care CAMHS Mental Health Practitioner
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our...
8 day(s) ago
Crisis Care CAMHS Mental Health Practitioner
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our...
8 day(s) ago
Crisis Care CAMHS Mental Health Practitioner
Pennine Care NHS FT
North East England
GBP 39,959 - 48,117 per year
Psychologist
Job summary Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our...
8 day(s) ago
Medical Receptionist
Penn Hill Surgery
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary We are looking for friendly, organised and enthusiastic Receptionists to join our team at Penn Hill Surgery.
8 day(s) ago
Medical Receptionist
Penn Hill Surgery
North East England
GBP 12 - 13 per year
Admin and Clerical
Job summary We are looking for friendly, organised and enthusiastic Receptionists to join our team at Penn Hill Surgery.
8 day(s) ago
MHST Team Lead
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you looking for the next step in your leadership career?
8 day(s) ago
MHST Team Lead
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you looking for the next step in your leadership career?
8 day(s) ago
Assistant Team Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you an inspirational leader with a passion for improving the lives of young people with eating disorders?
8 day(s) ago
Assistant Team Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 49,387 - 56,515 per year
Health Service Manager/Administrator
Job summary Are you an inspirational leader with a passion for improving the lives of young people with eating disorders?
8 day(s) ago
South Primary Care Network (PCN) Manager
Havering Health Ltd
North East England
GBP 50,000 - 55,000 per year
Registered Nurse/RN
Job summary To support the operational, strategic, and financial delivery of Primary Care Network (PCN) objectives.
8 day(s) ago
South Primary Care Network (PCN) Manager
Havering Health Ltd
North East England
GBP 50,000 - 55,000 per year
Registered Nurse/RN
Job summary To support the operational, strategic, and financial delivery of Primary Care Network (PCN) objectives.
8 day(s) ago
Head of Clinical Services
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 66,582 - 77,368 per year
Medical Specialist
Job summary The Head of Clinical Services will provide strong, compassionate leadership and operational oversight of the IOW and Residential Services within...
8 day(s) ago
Head of Clinical Services
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 66,582 - 77,368 per year
Medical Specialist
Job summary The Head of Clinical Services will provide strong, compassionate leadership and operational oversight of the IOW and Residential Services within...
8 day(s) ago
Social Prescriber (Frailty) - Havering Liberty PCN
Havering Health Ltd
North East England
GBP 29,000 - 35,000 per year
Support Staff
Job summary Are you motivated with excellent organisation and communication skills?
8 day(s) ago
Social Prescriber (Frailty) - Havering Liberty PCN
Havering Health Ltd
North East England
GBP 29,000 - 35,000 per year
Support Staff
Job summary Are you motivated with excellent organisation and communication skills?
8 day(s) ago
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, p...
8 day(s) ago
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 25,760 - 27,476 per year
Support Staff
Job summary We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, p...
8 day(s) ago
Business Support Admin Assistant - 0-19 Public Health Service
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
Support Staff
Job summary An opportunity has arisen to join our energetic and vibrant 0 to 19 team in Southampton.
8 day(s) ago
Business Support Admin Assistant - 0-19 Public Health Service
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
Support Staff
Job summary An opportunity has arisen to join our energetic and vibrant 0 to 19 team in Southampton.
8 day(s) ago
Senior Healthcare Support Worker - CAMHS-LD
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary An exciting opportunity has arisen in Hampshire and Isle of Wight Healthcare NHS Foundation Trust, working within the City of Portsmouth.
8 day(s) ago
Senior Healthcare Support Worker - CAMHS-LD
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
North East England
GBP 28,392 - 31,157 per year
Support Staff
Job summary An exciting opportunity has arisen in Hampshire and Isle of Wight Healthcare NHS Foundation Trust, working within the City of Portsmouth.
8 day(s) ago
Staff Nurse
Elysium Healthcare
North East England
GBP 0 - 36,832 per year
Registered Nurse/RN
Job summary Are you an experienced Staff Nurse (Mental Health Nurse, Learning Disability Nurse or Registered General Nurse) wanting to work in an environment...
8 day(s) ago
Staff Nurse
Elysium Healthcare
North East England
GBP 0 - 36,832 per year
Registered Nurse/RN
Job summary Are you an experienced Staff Nurse (Mental Health Nurse, Learning Disability Nurse or Registered General Nurse) wanting to work in an environment...
8 day(s) ago
Posted 8 day(s) ago
Reference: 2384041
Job summary
We are looking to recruit a dedicated Healthcare Assistant to join our friendly general practice team, working across our 4 Bexhill practices. In this role, you will play a vital part in supporting the nursing team to deliver safe, effective, and compassionate care to our patients.
Main duties of the job
- Undertake clinical activities including ECG's, blood tests, wound care, and NHS health checks.
- Support annual health promotion activities (for diabetes and anti-coagulation).
- Process samples and maintain accurate patient records using clinical templates.
- Monitor and maintain infection control standards, including fridge temperature checks and COSHH compliance.
- Assist with weekly checks of stock and calibration of equipment.
- Manage stock rotation and ordering of medical supplies and equipment as required.
- Communicate effectively with patients, carers, and colleagues, adapting to different needs and cultural backgrounds.
- Ensure adherence to practice policies and procedures, safeguarding, and health and safety requirements.
About us
Vita Healthcare has 8 GP practices in Eastbourne, Bexhill and Seaford.
We have a nursing team consisting of ANP's, Practice Nurses, Nurse Associate's, Health Care Assistant's and Phlebotomists.
We work closely with the General Practitioners, Paramedic Practitioners and allied healthcare professionals.
In Bexhill our practices we look after around 17,000 patients.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2138-26-0000
Job locations
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Job description
Job responsibilities
As part of Nursing Team and following training you may undertake:
- measurement of height, weight, blood pressure
- urine analysis
- patient NHS health checks and annual health checks
- Carrying out ECGs and 24hr BP monitoring
- Spirometry screening and FeNO measurements
- Warfarin reviews
- Phlebotomy
- Simple dressings
- Compression bandaging and complex wound care with training
- Administration of B12 injections
Job description
Job responsibilities
As part of Nursing Team and following training you may undertake:
- measurement of height, weight, blood pressure
- urine analysis
- patient NHS health checks and annual health checks
- Carrying out ECGs and 24hr BP monitoring
- Spirometry screening and FeNO measurements
- Warfarin reviews
- Phlebotomy
- Simple dressings
- Compression bandaging and complex wound care with training
- Administration of B12 injections
Person Specification
Experience
Essential
- Previous experience in Primary Care
Desirable
- Familiar with EMIS clinical system
Qualifications
Essential
- GCSE Maths and English A to C
- Regulated Qualification Framework (RQF) or NVQ/OCF level 2 or 3
- in Healthcare or equivalent
- Successful completion of the Care Certificate (or equivalent)
Desirable
- Qualified in phlebotomy
Person Specification
Experience
Essential
- Previous experience in Primary Care
Desirable
- Familiar with EMIS clinical system
Qualifications
Essential
- GCSE Maths and English A to C
- Regulated Qualification Framework (RQF) or NVQ/OCF level 2 or 3
- in Healthcare or equivalent
- Successful completion of the Care Certificate (or equivalent)
Desirable
- Qualified in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vita Healthcare
Address
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Collington Surgery
23 Terminus Road
Bexhill-on-sea
East Sussex
TN39 3LR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 8 day(s) ago
Reference: 2384040
Job summary
Come and join our friendly, growing team!
As the first point of contact for many of our patients each day, you will play a vital role in providing a reassauring, high-quality experience.
Main duties of the job
We are looking for an experienced, patient, and precise Phlebotomist to join our friendly general practice team. In this vital role, you will be the face of our morning and afternoon clinics, performing venepuncture for a diverse patient demographic. You will ensure blood samples are collected efficiently, accurately recorded, and safely prepared for laboratory transport. Working closely with our GPs, nursing team and allied healthcare professionals, you will provide a compassionate experience that puts anxious patients at ease.
About us
We are a growing GP practice, looking to recruit and additional phlebotomist to work with in our busy nursing team. We are a 10 site GP practice, looking after 47,000 patients in total.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2138-26-0005
Job locations
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Job description
Job responsibilities
- Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 7 minute appointments. Plus ordering of phathology equipment for the practice.
- Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
- Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system (EMIS) without errors.
- Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and admin team
- Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Job description
Job responsibilities
- Running Your Own Clinics: You will work independently in your own treatment room, managing a steady stream of pre-booked patient appointments, with some on the day more urgent slots. Clinics are fast paced with 7 minute appointments. Plus ordering of phathology equipment for the practice.
- Providing Excellent Care: You will be the face of the surgery for many patients, using a gentle and reassuring manner to put anxious or nervous people at ease.
- Spotless Accuracy: You will perform strict identification checks, label blood tubes, and update patient records on our computer system (EMIS) without errors.
- Teamwork: While you run your own clinics, you are part of a supportive team of nurses, HCA's, GP's, Allied HCP's and admin team
- Patient advocate: You will be the patients' advocate and face of the surgery, referring to colleagues as required.
Person Specification
Experience
Essential
- Working in a phlebotomy clinic
Qualifications
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Person Specification
Experience
Essential
- Working in a phlebotomy clinic
Qualifications
Essential
- Qualified in Phlebotomy
Desirable
- Experienced in phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm
Vicarage Lane
Eastbourne
BN27 1BH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384039
Job summary
Cuffley and Goffs Oak Medical Practice has an exciting opportunity for an experienced Senior Practice Nurse to join our friendly, welcoming and supportive team.
The successful candidate will work across both of our sites, Cuffley Village Surgery and Valley View Health Centre. We are offering either a full-time position of 37 hours per week or the opportunity for two part-time nurses to share the role, with working days to be agreed.
This is a key clinical role providing high-quality nursing care to our patient population, while also supporting and mentoring junior nursing staff.
Main duties of the job
- Delivering a wide range of nursing clinics: chronic disease management (diabetes, asthma, COPD, hypertension), immunisations, travel health, cervical screening, wound care, and health promotion
- Leading and supervising the practice nursing team, including healthcare assistants
- Managing QOF (Quality and Outcomes Framework) targets and clinical audits
- Developing and reviewing practice nursing protocols and standard operating procedures
- Liaising with GPs and the wider multidisciplinary team on complex patient care
- Supporting infection control, safeguarding, and clinical governance processes
- Contributing to service development and quality improvement initiatives
- Involvement in health promotions and clinical meetings
About us
We are a busy practice based over two sites (just one mile apart) which are Valley View Health Centre and Cuffley Village Surgery. We provide services for approximately 13,600 patients. We have a happy, established team that consists of GPs, nurses and HCAs who are all supported by an experienced and organised admin team. We are also joined regularly by colleagues from our primary care network. We use SystmOne as our clinical system and also utilise Accurx and Footfall to support our processes.
We can offer you:
- Competitive pay.
- Free parking.
- NHS pension.
- Five weeks annual leave plus bank holidays (pro rata).
- Comprehensive induction as well as training and development opportunities.
- Uniform provided.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
29978-1
Job locations
Goffs Lane
Goffs Oak
Cuffley
Herts
EN7 5ET
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications
Essential
- A relevant nursing degree and at least 2 years post qualification experience in a general practice setting or equivalent.
- Applicants must have current UK professional registration.
- Current NMC registration with an active PIN; Fundamentals of Practice Nursing course (General Practice Nurse Foundation Programme) or equivalent experience or qualifications.
Experience
Essential
- Competence (or willingness to learn) to undertake Asthma, COPD and Diabetic clinics / reviews and hold relevant certificates.
- Evidence of clinical skills and experience in treatment room consultation, ECG recording, screening, management of long-term conditions, cervical cytology sampling, vaccinations and immunisations, assisting with minor surgery, dressing and wound care.
- Compassionate, empathetic approach and demonstrable kindness in all aspects of your work as well as valuing the dignity of our patients, relatives, carers and colleagues.
- Knowledge and application of supporting long-term conditions.
- Insight and understanding of current issues in nursing and the NHS.
Person Specification
Qualifications
Essential
- A relevant nursing degree and at least 2 years post qualification experience in a general practice setting or equivalent.
- Applicants must have current UK professional registration.
- Current NMC registration with an active PIN; Fundamentals of Practice Nursing course (General Practice Nurse Foundation Programme) or equivalent experience or qualifications.
Experience
Essential
- Competence (or willingness to learn) to undertake Asthma, COPD and Diabetic clinics / reviews and hold relevant certificates.
- Evidence of clinical skills and experience in treatment room consultation, ECG recording, screening, management of long-term conditions, cervical cytology sampling, vaccinations and immunisations, assisting with minor surgery, dressing and wound care.
- Compassionate, empathetic approach and demonstrable kindness in all aspects of your work as well as valuing the dignity of our patients, relatives, carers and colleagues.
- Knowledge and application of supporting long-term conditions.
- Insight and understanding of current issues in nursing and the NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Careers
Address
Goffs Lane
Goffs Oak
Cuffley
Herts
EN7 5ET
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Goffs Lane
Goffs Oak
Cuffley
Herts
EN7 5ET
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384038
Job summary
We are looking for a dedicated, caring, and enthusiastic Registered Nurse to join our friendly multidisciplinary primary care team. You will deliver safe, effective, and person-centred nursing care to our practice population. This role involves managing a diverse clinical caseload and working both independently and alongside our practice team to promote patient health and wellbeing. This will promarily be at our Seaforth Farm and Manor Park sites.
Main duties of the job
The successful candidate will be responsible for providing a wide range of primary care nursing services, focusing on preventative care, acute treatments, and long-term condition management.
- Chronic Disease Management: Running independent clinics for asthma, COPD and diabetes, including updating care plans and regular medication reviews.
- Routine Clinical Procedures: Executing daily nursing interventions such as wound care and compression, suture removal, ear irrigation.
- Screening & Women's Health: Performing cervical cytology screening (smear tests) and providing contraceptive advice.
- Immunisations & Vaccinations: Administering routine childhood immunisations, travel vaccinations, and adult vaccinations under Patient Group Directions (PGDs).
- Health Promotion:As part of every day
About us
We are a growing GP practice with 10 sites, looking after a total practice population of 47,000 patients.
Our Seaforth Farm site is a branch surgery of Manor Park. We have a small, friendly nursing team, who work alongside the GP,s admin team and allied HCP's
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2138-26-0004
Job locations
Seaforth Farm Surgery
Vicarage Lane
Hailsham
East Sussex
BN27 1BH
United Kingdom
Manor Park Medical Centre
High Street
POLEGATE
East Sussex
BN26 5DJ
United Kingdom
Job description
Job responsibilities
The Practice Nurse will work as an integral part of the multidisciplinary general practice team to deliver evidence-based, high-quality nursing care to the practice population. The post holder will utilise their clinical skills to assess, plan, implement, and evaluate patient care, working autonomously within their professional scope of practice.
(Note: While independent prescribing is not a requirement for this role, the candidate must be confident working under Patient Group Directions).
Main Responsibilities & Accountabilities
1. Clinical Practice & Administration
- Assess physical, psychological, and social needs of patients presenting with a variety of health conditions.
- Maintain clear, accurate, and contemporaneous electronic patient records in line with NMC guidelines using the EMIS Web clinical system.
- Recognize, interpret, and act upon critical physiological and psychological signs, escalating to a GP when appropriate.
- Support the practice in meeting Quality and Outcomes Framework (QOF) targets and other local enhanced service initiatives through accurate data entry in EMIS Web.
2. Quality and Compliance
- Adhere strictly to infection prevention and control (IPC) protocols, ensuring a clean and safe environment for patients and staff.
- Maintain professional registration and comply with the NMC Code of Conduct at all times.
- Ensure cold chain maintenance for vaccines and correct storage/disposal of hazardous materials and clinical waste.
- Work seamlessly alongside GPs, Allied HCP's, Clinical Pharmacists, the Nursing Team and administrative teams.
- Actively engage in annual appraisals and fulfill continuous professional development (CPD) requirements for NMC revalidation.
- Assist in the mentoring and training of student nurses or junior clinical staff if required.
Job description
Job responsibilities
The Practice Nurse will work as an integral part of the multidisciplinary general practice team to deliver evidence-based, high-quality nursing care to the practice population. The post holder will utilise their clinical skills to assess, plan, implement, and evaluate patient care, working autonomously within their professional scope of practice.
(Note: While independent prescribing is not a requirement for this role, the candidate must be confident working under Patient Group Directions).
Main Responsibilities & Accountabilities
1. Clinical Practice & Administration
- Assess physical, psychological, and social needs of patients presenting with a variety of health conditions.
- Maintain clear, accurate, and contemporaneous electronic patient records in line with NMC guidelines using the EMIS Web clinical system.
- Recognize, interpret, and act upon critical physiological and psychological signs, escalating to a GP when appropriate.
- Support the practice in meeting Quality and Outcomes Framework (QOF) targets and other local enhanced service initiatives through accurate data entry in EMIS Web.
2. Quality and Compliance
- Adhere strictly to infection prevention and control (IPC) protocols, ensuring a clean and safe environment for patients and staff.
- Maintain professional registration and comply with the NMC Code of Conduct at all times.
- Ensure cold chain maintenance for vaccines and correct storage/disposal of hazardous materials and clinical waste.
- Work seamlessly alongside GPs, Allied HCP's, Clinical Pharmacists, the Nursing Team and administrative teams.
- Actively engage in annual appraisals and fulfill continuous professional development (CPD) requirements for NMC revalidation.
- Assist in the mentoring and training of student nurses or junior clinical staff if required.
Person Specification
Experience
Essential
- Experience of working in Primary Care is preferred.
Person Specification
Experience
Essential
- Experience of working in Primary Care is preferred.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm Surgery
Vicarage Lane
Hailsham
East Sussex
BN27 1BH
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Seaforth Farm Surgery
Vicarage Lane
Hailsham
East Sussex
BN27 1BH
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
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Posted 8 day(s) ago
Reference: 2384037
Job summary
We are looking for a dedicated, caring and enthusiartic Registered Nurse to join our friendly multidisciplinary primary care team. You will deliver safe, effective and person-centered nursing care to our practice population. This role involves managing a diverse clinical caseload and working both independantly and alongside our practice team to promote patient health and wellbeing. This will primarily be based in our Bexhill Practices.
Main duties of the job
The successful candidate will be responsible for providing a wide range of primary care nursing services, focusing on preventative care, acute treatments, and long-term condition management.
- Chronic Disease Management: Running independent clinics for asthma, COPD and diabetes, including updating care plans and regular medication reviews.
- Routine Clinical Procedures: Executing daily nursing interventions such as wound care and compression, suture removal, ear irrigation.
- Screening & Women's Health: Performing cervical cytology screening (smear tests), providing contraceptive advice, and supporting family planning clinics.
- Immunisations & Vaccinations: Administering routine childhood immunisations, travel vaccinations, and adult vaccinations under Patient Group Directions (PGDs).
- Health Promotion: As part of your every day work.
About us
We are a growing GP practice with 10 sites, looking after a total practice population of 47,000 patients.
Our Bexhill sites consits of 4 buildings where our patients can be seen in Bexhill and Ninfield. We have a small, friendly nursing team who work along side the GP's, admin team and allied HCP's
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A2138-26-0006
Job locations
Vita Healthcare
Collington Surgery
23 Terminus Road
Bexhill
TN39 3LR
United Kingdom
Ninfield Surgery
High Street
Ninfield
BATTLE
East Sussex
TN33 9JP
United Kingdom
Pebsham Surgery
119 Seabourne Road
BEXHILL-ON-SEA
East Sussex
TN40 2SD
United Kingdom
Job description
Job responsibilities
The Practice Nurse will work as an integral part of the multidisciplinary general practice team to deliver evidence-based, high-quality nursing care to the practice population. The post holder will utilise their clinical skills to assess, plan, implement, and evaluate patient care, working autonomously within their professional scope of practice.
(Note: While independent prescribing is not a requirement for this role, the candidate must be confident working under Patient Group Directions).
Main Responsibilities & Accountabilities
1. Clinical Practice & Administration
- Assess physical, psychological, and social needs of patients presenting with a variety of health conditions.
- Maintain clear, accurate, and contemporaneous electronic patient records in line with NMC guidelines using the EMIS Web clinical system.
- Recognise, interpret, and act upon critical physiological and psychological signs, escalating to a GP when appropriate.
- Support the practice in meeting Quality and Outcomes Framework (QOF) targets and other local enhanced service initiatives through accurate data entry in EMIS Web.
2. Quality and Compliance
- Adhere strictly to infection prevention and control (IPC) protocols, ensuring a clean and safe environment for patients and staff.
- Maintain professional registration and comply with the NMC Code of Conduct at all times.
- Participate in clinical audits, significant event reviews, and peer-to-peer case reviews to continually improve patient outcomes.
- Ensure cold chain maintenance for vaccines and correct storage/disposal of hazardous materials and clinical waste.
- Work seamlessly alongside GPs, Clinical Pharmacists, The Nursing team and administrative teams.
- Actively engage in annual appraisals and fulfill continuous professional development (CPD) requirements for NMC revalidation.
- Assist in the mentoring and training of student nurses or junior clinical staff if required.
Job description
Job responsibilities
The Practice Nurse will work as an integral part of the multidisciplinary general practice team to deliver evidence-based, high-quality nursing care to the practice population. The post holder will utilise their clinical skills to assess, plan, implement, and evaluate patient care, working autonomously within their professional scope of practice.
(Note: While independent prescribing is not a requirement for this role, the candidate must be confident working under Patient Group Directions).
Main Responsibilities & Accountabilities
1. Clinical Practice & Administration
- Assess physical, psychological, and social needs of patients presenting with a variety of health conditions.
- Maintain clear, accurate, and contemporaneous electronic patient records in line with NMC guidelines using the EMIS Web clinical system.
- Recognise, interpret, and act upon critical physiological and psychological signs, escalating to a GP when appropriate.
- Support the practice in meeting Quality and Outcomes Framework (QOF) targets and other local enhanced service initiatives through accurate data entry in EMIS Web.
2. Quality and Compliance
- Adhere strictly to infection prevention and control (IPC) protocols, ensuring a clean and safe environment for patients and staff.
- Maintain professional registration and comply with the NMC Code of Conduct at all times.
- Participate in clinical audits, significant event reviews, and peer-to-peer case reviews to continually improve patient outcomes.
- Ensure cold chain maintenance for vaccines and correct storage/disposal of hazardous materials and clinical waste.
- Work seamlessly alongside GPs, Clinical Pharmacists, The Nursing team and administrative teams.
- Actively engage in annual appraisals and fulfill continuous professional development (CPD) requirements for NMC revalidation.
- Assist in the mentoring and training of student nurses or junior clinical staff if required.
Person Specification
Qualifications
Essential
- Registered Nurse
Experience
Essential
- Practice Nurse experience
- Immunisation / vaccination experience
- Competant in complex wound care and compression
Desirable
- Familiar with EMIS
Person Specification
Qualifications
Essential
- Registered Nurse
Experience
Essential
- Practice Nurse experience
- Immunisation / vaccination experience
- Competant in complex wound care and compression
Desirable
- Familiar with EMIS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Vita Healthcare
Address
Vita Healthcare
Collington Surgery
23 Terminus Road
Bexhill
TN39 3LR
United Kingdom
Employer's website
Employer details
Employer name
Vita Healthcare
Address
Vita Healthcare
Collington Surgery
23 Terminus Road
Bexhill
TN39 3LR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384036
Job summary
Located in Dorking, Surrey - RH4 1HJ. This is NOT a remote role.
Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic and passionate about providing vital care and support, we want to hear from you.
You will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments and offer non-clinical advice using the NHS Pathways System.
At Practice Plus Group, we value and invest in our team. We offer a range of additional benefits to enhance your lifestyle and wellbeing including annual leave, paid training, competitive pension scheme and wellbeing support such as headspace.
£12.71 per hour (7am-11pm)
£15.78 per hour (11pm-7am)
Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.
Please note that the weekend rate is a non-contractual incentive for working unsociable hours and you will be paid £12.65 during your training.
We understand the importance of flexibility and have a variety of different shift patterns to offer based on 24, 30, and 37.5 hours per week.
Main duties of the job
Main duties of the job
We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.
We are recruiting now for October & November 2026
Full-time 19th October; 16th November
Part-time 17th October
Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks
Part-Time: Tues, Weds, Thurs (6pm-9:30pm) and Sat-Sun (9:30am-5pm) for 6 weeks
It is essential that you attend training every day.
You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
You will be using the NHS 111 Pathways system to assess patients over the phone and direct them to the most appropriate care.
Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.
Some of your responsibilities will be:
You will be the first point of contact for patients, providing time-critical advice.
You'll assess and prioritise a wide range of calls based on urgency.
Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
Provide guidance to patients regarding their symptoms and next steps in their care.
Ensure accurate, clear, and detailed records of all calls for continuity of care.
About us
What we'll look for in you
Ability to manage difficult or distressed patients, especially in high-pressure situations.
Ability to explain medical instructions and guidance in an easy-to-understand manner.
Good judgement skills to assess patient conditions and provide accurate advice.
Meticulous in documenting and ensuring accurate patient information is provided.
Capable of managing multiple cases and prioritizing urgent calls.
Computer and IT software literate.
GCSE/Functional Skills English and Maths (or equivalent).
Were proud to be one of Englands leading independent NHS providers, revolutionising Integrated Urgent Care (IUC) with a fresh, innovative approach. We bring together NHS 111 call centres, clinical assessment services, and urgent care to ensure patients get the right care at the right time, in the right place. We treat everyonepatients and colleagues alikehow wed want to be treated, and we are always striving to do things better, together. We embrace diversity and work as one big team to create a high-quality, caring experience for all.
For more information, please email Natalieon [email protected]
Candidates are required to have full eligibility and unrestricted right to work in the UK. We are unable to offer sponsorship for this position. All offers of employment are contingent upon the receipt of satisfactory references and a DBS check
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.71 to £16.33 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0314-26-2920
Job locations
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs.
You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice.
There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Principal duties and responsibilities:
1.0 Call Handling
Receive requests for assistance, treatment or care to IUC / NHS 111 call centre. The requests may be from members of the public, healthcare practitioners or other professionals.
Interact with Individuals using telecommunications. You will answer the calls in an efficient and courteous manner using organisational standards and protocols. This will involve triaging patient calls using the appropriate Pathways System.
Communicate effectively in a healthcare environment with colleagues as well as callers to the IUC / NHS 111 service. You will need to adjust the way you communicate to fit their knowledge and deal with callers with empathy and understanding. You will accurately record and check or amend details on the call logging computer system.
Direct requests for assistance, care or treatment using protocols or guidelines by signposting patients/callers to the most appropriate care/service using the Directory of Services where appropriate, guided by Pathways. This includes making judgements around what may or may not be significant changes in a patients condition. This may involve recognition and appropriate response to emergency situations.
Support the safeguarding of individuals following local protocols and standards. Relate to others in ways which support rights, inclusion and wellbeing of individuals, supporting individuals to keep themselves safe.
Contribute to the effectiveness of teams. Work as part of a multidisciplinary team, actively contributing to service improvements where appropriate. Assist new members of staff. Assist in general administrative and clerical duties. Provide cover for sickness, bank holidays, and annual leave of other health advisors. Work flexibly across sites as required by the service.
2.0 General Duties
Act within the limits of your competence and authority, i.e. work to Pathways competencies and adhere to local protocols and procedures.
Make sure your actions reduce risks to health and safety by maintaining a tidy office/call centre at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through Datix or via line manager.
Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles.
Foster peoples equality, diversity and rights by being proactive against discrimination.
3.0 Managing Self
Make use of supervision. Participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls.
Develop your own knowledge and practice, which includes reflecting on your practice, and taking opportunities to improve your practice and apply learning in the workplace.
Ensure personal fitness for work presenting a positive image of self and the organisation. Maintain professional conduct including appearance at all times.
Developing Others
NB there is scope to add a Pathways coaching function to this role once the health advisor has gained experience in their role and is keen to support development of others. The additional competences would be.
Undertake coaching or mentoring with new health advisors to support them in the IUC / NHS 111 call centre and their use of Pathways. This would require additional training to gain accreditation as an NHS Pathway coach or other Clinical Decision Making System equivalent.
Probationary periods
All staff new to the organisation are required to undertake Pathways training. Continuation in the role is dependent upon successful completion of training.
Equality and diversity
All staff have a role to play in supporting and championing equality and ensuring that our workplace and the services we deliver are free from discrimination. This includes delivering the organisations obligations as they are set out within the Equality Act and Public Sector Equality Duty, which means not only ensuring equal opportunities for staff and service users, but also ensuring that patients have equal access to NHS services and that health inequalities are reduced across all protected characteristics.
Treating people equally may mean treating people differently or more favourably, in order to ensure equal access for example, by giving staff with dyslexia more time to sit tests, or by giving people with learning disabilities longer appointments. All staff must ensure that they have the skills, knowledge and competences outlined within the competency framework to ensure that their practice and the care they provide meets the needs of all individuals with protected characteristics, where appropriate taking account of cultural or language needs, respecting difference and taking action to reduce health inequalities.
All employees must be aware of their obligations and to abide by the spirit and nature of these requirements to avoid direct and indirect discrimination, instead championing equal access to health and care outcomes.
Additional Information:
Appraisal
Practice Plus Group operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan.
Code of Conduct for Professional Group
All members of staff are required to work in accordance with their professional groups code of conduct (e.g. NMC, GMC, HPC).
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Conflict of Interests
You may not without the consent of Practice Plus Group engage in any outside employment and in accordance with Practice Plus Group Conflict of Interest Policy you must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Practice Plus Group. Interests that might appear to be in conflict should also be declared.
Criminal Records Bureau
It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken.
Confidentiality
The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Practice Plus Group for any unauthorised purpose or disclosure such as data to a third party.
You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Practice Plus Group, unless expressly authorised to do so by Practice Plus Group. Further guidance on confidentiality is contained within Practice Plus Group Information Security Management System (ISMS).
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the companys ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to Practice Plus Group Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with Practice Plus Group.
Health and Safety
As an employee of Practice Plus Group, the postholder has a duty under the Health and Safety at Work Act 1974, to:-
Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification.
Job description
Job responsibilities
You will manage calls from patients and healthcare professionals with urgent and non-urgent healthcare needs, using the Pathways System appropriately to direct the patient to the service suitable for their needs.
You will use computer systems to capture patient information along with being expected to demonstrate self-directed learning and practice.
There will be a period of competency-based training both initially and over the first 6 months of employment which you must complete in order to perform all the duties of the job to the required standard.
Principal duties and responsibilities:
1.0 Call Handling
Receive requests for assistance, treatment or care to IUC / NHS 111 call centre. The requests may be from members of the public, healthcare practitioners or other professionals.
Interact with Individuals using telecommunications. You will answer the calls in an efficient and courteous manner using organisational standards and protocols. This will involve triaging patient calls using the appropriate Pathways System.
Communicate effectively in a healthcare environment with colleagues as well as callers to the IUC / NHS 111 service. You will need to adjust the way you communicate to fit their knowledge and deal with callers with empathy and understanding. You will accurately record and check or amend details on the call logging computer system.
Direct requests for assistance, care or treatment using protocols or guidelines by signposting patients/callers to the most appropriate care/service using the Directory of Services where appropriate, guided by Pathways. This includes making judgements around what may or may not be significant changes in a patients condition. This may involve recognition and appropriate response to emergency situations.
Support the safeguarding of individuals following local protocols and standards. Relate to others in ways which support rights, inclusion and wellbeing of individuals, supporting individuals to keep themselves safe.
Contribute to the effectiveness of teams. Work as part of a multidisciplinary team, actively contributing to service improvements where appropriate. Assist new members of staff. Assist in general administrative and clerical duties. Provide cover for sickness, bank holidays, and annual leave of other health advisors. Work flexibly across sites as required by the service.
2.0 General Duties
Act within the limits of your competence and authority, i.e. work to Pathways competencies and adhere to local protocols and procedures.
Make sure your actions reduce risks to health and safety by maintaining a tidy office/call centre at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures. Adhere to health and safety policies and report incidents and risks identified through Datix or via line manager.
Comply with legal requirements for maintaining confidentiality by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles.
Foster peoples equality, diversity and rights by being proactive against discrimination.
3.0 Managing Self
Make use of supervision. Participate in regular supervision in line with local guidelines in order to continually improve your performance and gain support following difficult calls.
Develop your own knowledge and practice, which includes reflecting on your practice, and taking opportunities to improve your practice and apply learning in the workplace.
Ensure personal fitness for work presenting a positive image of self and the organisation. Maintain professional conduct including appearance at all times.
Developing Others
NB there is scope to add a Pathways coaching function to this role once the health advisor has gained experience in their role and is keen to support development of others. The additional competences would be.
Undertake coaching or mentoring with new health advisors to support them in the IUC / NHS 111 call centre and their use of Pathways. This would require additional training to gain accreditation as an NHS Pathway coach or other Clinical Decision Making System equivalent.
Probationary periods
All staff new to the organisation are required to undertake Pathways training. Continuation in the role is dependent upon successful completion of training.
Equality and diversity
All staff have a role to play in supporting and championing equality and ensuring that our workplace and the services we deliver are free from discrimination. This includes delivering the organisations obligations as they are set out within the Equality Act and Public Sector Equality Duty, which means not only ensuring equal opportunities for staff and service users, but also ensuring that patients have equal access to NHS services and that health inequalities are reduced across all protected characteristics.
Treating people equally may mean treating people differently or more favourably, in order to ensure equal access for example, by giving staff with dyslexia more time to sit tests, or by giving people with learning disabilities longer appointments. All staff must ensure that they have the skills, knowledge and competences outlined within the competency framework to ensure that their practice and the care they provide meets the needs of all individuals with protected characteristics, where appropriate taking account of cultural or language needs, respecting difference and taking action to reduce health inequalities.
All employees must be aware of their obligations and to abide by the spirit and nature of these requirements to avoid direct and indirect discrimination, instead championing equal access to health and care outcomes.
Additional Information:
Appraisal
Practice Plus Group operates a system of individual performance review/appraisal for the purpose of agreeing performance objectives and discussing development needs in line with requirements of service need in the operational plan.
Code of Conduct for Professional Group
All members of staff are required to work in accordance with their professional groups code of conduct (e.g. NMC, GMC, HPC).
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Conflict of Interests
You may not without the consent of Practice Plus Group engage in any outside employment and in accordance with Practice Plus Group Conflict of Interest Policy you must declare to your manager all private interests, which could potentially result in personal gain as a consequence of your employment position in Practice Plus Group. Interests that might appear to be in conflict should also be declared.
Criminal Records Bureau
It is a requirement of this position that a Criminal Records Bureau disclosure at the enhanced level is undertaken.
Confidentiality
The post holder is required not to disclose such information, particularly that relating to patients and staff. All employees are subject to the Data Protection Act 1998 and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within. The post holder must not at any time use personal data held by Practice Plus Group for any unauthorised purpose or disclosure such as data to a third party.
You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of Practice Plus Group, unless expressly authorised to do so by Practice Plus Group. Further guidance on confidentiality is contained within Practice Plus Group Information Security Management System (ISMS).
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act and the companys ISO27001 accreditation. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed.
Education and Training
Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.
Equal Opportunities
The post holder is required at all times to carry out responsibilities with due regard to Practice Plus Group Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with Practice Plus Group.
Health and Safety
As an employee of Practice Plus Group, the postholder has a duty under the Health and Safety at Work Act 1974, to:-
Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Risk Management
All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.
This list of duties and responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.
This job description is subject to regular review and appropriate modification.
Person Specification
Qualifications
Essential
- View the person specification
- Qualifications
- Essential criteria
- GCSE in English and Maths, or equivalent Experience in a customer service role dealing with the public
- Able to work on-site - this is not a remote role
- Able to work shifts including some weekends and evenings
- Good telephone manner
Desirable
- Call Centre experience
Person Specification
Qualifications
Essential
- View the person specification
- Qualifications
- Essential criteria
- GCSE in English and Maths, or equivalent Experience in a customer service role dealing with the public
- Able to work on-site - this is not a remote role
- Able to work shifts including some weekends and evenings
- Good telephone manner
Desirable
- Call Centre experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Practice Plus Group
Address
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Employer details
Employer name
Practice Plus Group
Address
Practice Plus IUC
Unit 4
Dorking Business Park
Dorking
Surrey
RH4 1HJ
United Kingdom
Employer's website
https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384035
Job summary
Deben Health Group PCN is looking for an enthusiastic and reliable business administration apprentice to join our friendly, award-winning team. This is a supported learning role where you will gain practical experience while working towards a recognised Business Administrator apprenticeship. With training and supervision, you will learn how to use digital systems, process documents and correspondence, manage routine tasks and enquiries, prepare letters, maintain accurate records and support patients, clinicians and support administrative teams across the PCN.
What we offer:
- A recognised business administrator apprenticeship qualification.
- Protected off-the-job learning time.
- A structured induction, workplace supervision, mentoring and regular progress reviews.
- Varied experience across four GP practices and a modern PCN administrative service.
- An apprenticeship salary in line with current statutory requirements and PCN policy.
- Access to the NHS pension scheme and NHS or Blue Light discounts, subject to eligibility.
- The opportunity to apply for suitable roles following successful completion, although continued employment cannot be guaranteed.
Main duties of the job
- How professional administration supports safe and effective primary care.
- How to use Microsoft 365, NHS email, SystmOne and approved digital systems.
- How to prepare correspondence, process documents and maintain accurate records.
- How to communicate helpfully and professionally with patients, colleagues and partner services.
- How to manage priorities, work as part of a team and contribute ideas for improvement.
- How to protect confidential information and recognise when an issue needs to be escalated.
About us
Deben Primary Care Network support approximately 38,500 patients across Wickham Market Medical Centre, Peninsula Practice, Little St John Street Surgery and Framfield House Surgery.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
Depending on experience - TBC
Contract
Apprenticeship
Duration
12 months
Working pattern
Term time hours
Reference number
30050
Job locations
Chapel Lane
Woodbridge
Suffolk
IP13 0SB
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
- Enthusiastic about learning and committed to completing the apprenticeship.
- Has basic digital skills and is keen to develop confidence with new systems.
- Communicates clearly, politely and respectfully.
- Organised, reliable and pays attention to detail.
- Works well as part of a team and is willing to ask questions.
- Understands the importance of confidentiality and professional behaviour.
- Can attend workplace and apprenticeship learning reliably.
Person Specification
Experience
Essential
- Enthusiastic about learning and committed to completing the apprenticeship.
- Has basic digital skills and is keen to develop confidence with new systems.
- Communicates clearly, politely and respectfully.
- Organised, reliable and pays attention to detail.
- Works well as part of a team and is willing to ask questions.
- Understands the importance of confidentiality and professional behaviour.
- Can attend workplace and apprenticeship learning reliably.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Chapel Lane
Woodbridge
Suffolk
IP13 0SB
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Chapel Lane
Woodbridge
Suffolk
IP13 0SB
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Clinical/Counselling Psychologist
Berkshire Healthcare Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384034
Job summary
Are you an enthusiastic and compassionate Clinical/Counselling Psychologist looking to make a meaningful impact within a thriving adult community mental health service? If so, we would love to hear from you.
We are seeking to recruit a full-time (1 wte), highly motivated Clinical/Counselling Psychologist to join our team of passionate and skilled psychological therapists. We provide a psychological therapy service to adults living in Windsor, Ascot and Maidenhead (WAM), as well as across the whole of Berkshire through the centralised Community Mental Health Psychological Therapies (CMHPT) service.
Working collaboratively with WAM Community Mental Health Services (CMHS), our team aims to deliver the highest quality care for adults with significant mental health needs. This is an exciting opportunity to use your clinical expertise within a well-established service that is committed to providing evidence-based, trauma-informed interventions and achieving excellent outcomes for those we support.
We are committed to supporting our staff to flourish professionally and personally. You will have access to a range of CPD opportunities, enabling you to further develop your clinical skills, as well as leadership opportunities through service development projects, supervision experience and training.
The post is based in Maidenhead. We support flexible and agile working, with some opportunities to work from home where service needs allow.
Main duties of the job
Assessment and Formulation: Conduct clinical assessments and develop clear and detailed psychological formulation of the service user's presenting difficulties.
Treatment Planning: In collaboration with the service user, carers, and multi-disciplinary colleagues, develop personalised treatment plans based on service user needs, assessment findings, formulation of the presenting problems, and evidence of effectiveness to support recovery goals and improve quality of life.
Individual and Group Interventions: Deliver evidence based psychological interventions using a range of models, specialist techniques and modalities, and adapting interventions based on evolving needs and formulations.
Collaboration: Collaborate with multidisciplinary team clinicians and multi-agency representatives to ensure the delivery of integrated and psychologically informed care, coordinating and leading this when required.
Supervision and Training: In line with experience and development plans, provide supervision and mentorship to junior clinicians and trainees, contributing to their professional development and enhancing the interventions they offer.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£51,657 to £58,785 a year per annum (incl of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-MHS1188
Job locations
WAM Psychology Provision
Maidenhead
SL6 1LD
United Kingdom
Job description
Job responsibilities
The must haves for this role:
- A post graduate doctoral qualification in clinical or counselling psychology
- Registered with the Health and Care Professions Council (HCPC)
- Experience of and interest in working with adults with significant mental health needs
- An enhanced DBS check
For further information about the role, please see attached job description and person specification.Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise thatAItools can support accessibility, equity and confidence for applicants.However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process.AImust not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Emma Arora on 0118 904 7300 or email: [email protected] wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Applications for this role will be considered on a first come first serve basis and we may close the vacancy early if the right candidate is found
Job description Job responsibilities The must haves for this role: A post graduate doctoral qualification in clinical or counselling psychology Registered with the Health and Care Professions Council (HCPC) Experience of and interest in working with adults with significant mental health needs An enhanced DBS check For further information about the role, please see attached job description and person specification.Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise thatAItools can support accessibility, equity and confidence for applicants.However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process.AImust not be used to provide misleading or false information during any stage of the application journey. In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Emma Arora on 0118 904 7300 or email: [email protected] wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible. Applications for this role will be considered on a first come first serve basis and we may close the vacancy early if the right candidate is found
Person Specification
Education/Qualifications/Training
Essential
- Postgraduate doctorate in clinical or counselling psychology (or equivalent for those who trained prior to 1996 or for those who completed their training overseas)
- Registered as a Clinical or Counselling Psychologist with the Health and Care Professions Council (HCPC
- (Eligibility for) Chartered Membership of British Psychological Society (BPS)
Desirable
- Additional training and accreditations (or working towards these) in relevant therapeutic approaches or psychological models to reflect post qualification interests/ specialism (e.g., specific therapy models and accreditations, Health Psychology, Neuropsychology etc)
Continuous Professional Development
Essential
- Evidence of training and/or interest and knowledge in psychological models or therapeutic approaches relevant to the post
- Commitment to continuing professional development as recommended by the relevant accrediting body
Experience
Essential
- Experience of working in evidence-based ways with services users (and their carers/families) presenting with the full range of clinical severity across the range of settings, maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse
- Experience of dealing with highly distressing or emotional circumstances, such as serious mental illness, child and sexual abuse, exploitation, and complex family dynamics
- Experience of working effectively in a multi-disciplinary team and multi-agency environments
- Experience of service development and carrying out clinical audits, evaluative research and applying the findings
- Experience of working with, and addressing, issues of diversity, including experience of working with diversity, multiculturalism, and equality of access to the service
Desirable
- Experience of delivering teaching and training to staff
- Experience of providing clinical supervision, mentoring and structured guidance to other staff
Knowledge, Skills & Abilities
Essential
- Demonstrable knowledge, skills and abilities in the practice of assessment, formulation and intervention, relevant to the specialist modality and service area
- Knowledge and understanding of service evaluation, audit and research and how to undertake these activities in an NHS context, including how to implement learning
- Well-developed skills in the ability to communicate effectively, both orally and in writing, complex, technical and/or sensitive information to service users, their carers/families and other professional colleagues, both within and outside of an NHS setting
- Well-developed interpersonal skills, with the ability to support, influence and engage with clinicians, stakeholders and service users to create change and improvement
- The ability and skills to act as an advocate for the service, to engage and foster positive relationships with all health professionals in promoting the good integration of the service within the wider health care system
- Advanced IT skills and the ability to navigate various systems and software packages (such as RiO, Outlook, databases, MS Office/Teams, One Consultation and the Internet)
Additional Requirements
Essential
- Able to work flexibly around working patterns as required
- Ability to travel independently between locations in Berkshire to fulfil the requirements and duties of the position
Person Specification Education/Qualifications/Training Essential Postgraduate doctorate in clinical or counselling psychology (or equivalent for those who trained prior to 1996 or for those who completed their training overseas) Registered as a Clinical or Counselling Psychologist with the Health and Care Professions Council (HCPC (Eligibility for) Chartered Membership of British Psychological Society (BPS) Desirable Additional training and accreditations (or working towards these) in relevant therapeutic approaches or psychological models to reflect post qualification interests/ specialism (e.g., specific therapy models and accreditations, Health Psychology, Neuropsychology etc) Continuous Professional Development Essential Evidence of training and/or interest and knowledge in psychological models or therapeutic approaches relevant to the post Commitment to continuing professional development as recommended by the relevant accrediting body Experience Essential Experience of working in evidence-based ways with services users (and their carers/families) presenting with the full range of clinical severity across the range of settings, maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse Experience of dealing with highly distressing or emotional circumstances, such as serious mental illness, child and sexual abuse, exploitation, and complex family dynamics Experience of working effectively in a multi-disciplinary team and multi-agency environments Experience of service development and carrying out clinical audits, evaluative research and applying the findings Experience of working with, and addressing, issues of diversity, including experience of working with diversity, multiculturalism, and equality of access to the service Desirable Experience of delivering teaching and training to staff Experience of providing clinical supervision, mentoring and structured guidance to other staff Knowledge, Skills & Abilities Essential Demonstrable knowledge, skills and abilities in the practice of assessment, formulation and intervention, relevant to the specialist modality and service area Knowledge and understanding of service evaluation, audit and research and how to undertake these activities in an NHS context, including how to implement learning Well-developed skills in the ability to communicate effectively, both orally and in writing, complex, technical and/or sensitive information to service users, their carers/families and other professional colleagues, both within and outside of an NHS setting Well-developed interpersonal skills, with the ability to support, influence and engage with clinicians, stakeholders and service users to create change and improvement The ability and skills to act as an advocate for the service, to engage and foster positive relationships with all health professionals in promoting the good integration of the service within the wider health care system Advanced IT skills and the ability to navigate various systems and software packages (such as RiO, Outlook, databases, MS Office/Teams, One Consultation and the Internet) Additional Requirements Essential Able to work flexibly around working patterns as required Ability to travel independently between locations in Berkshire to fulfil the requirements and duties of the position
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
WAM Psychology Provision
Maidenhead
SL6 1LD
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
WAM Psychology Provision
Maidenhead
SL6 1LD
United Kingdom
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Band 8a Advanced Clinical Practitioner Cardiac Surgery
University Hospitals Birmingham NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384033
Job summary
An exciting opportunity has arisen for a Trainee or Qualified Advanced Clinical Practitioner to join the Cardiac Surgery Department at Queen Elizabeth Hospital Birmingham.
Applicants must hold professional healthcare registration with a recognised UK regulatory body (NMC, HCPC or GPhC).
Qualified ACP Applicants:
Applicants should have, or be working towards, the following:
*Cardiac specialty experience or experience within an acute secondary care setting (desirable)
*Postgraduate qualification in a cardiac or related specialty (desirable)
*MSc in Advanced Clinical Practice and/or be working towards completion of an MSc, with evidence of achievement across the four pillars of Advanced Clinical Practice
*Non-Medical Prescribing qualification (V300) (essential)
*Advanced patient assessment module (essential)
*Advanced Life Support (ALS) qualification (desirable)
*Recognised teaching, mentorship or supervision qualification, or equivalent experience
This is an excellent opportunity to develop advanced clinical practice skills within a specialist cardiac surgery service and contribute to the delivery of high-quality patient care within a multidisciplinary team.
Main duties of the job
The successful candidate will join a team of Advanced Clinical Practitioners working within Cardiac Surgery.
The role will involve undertaking ward-based clinical duties to support the patient pathway, providing both pre-operative and post-operative management of cardiac surgical patients in collaboration with the surgical team. Responsibilities will include, but are not limited to, clinical assessment, diagnosis, management and escalation of deteriorating patients, referral to and liaison with the multidisciplinary team and other specialties, and communication with primary care services. The team also provides care for heart and lung transplant patients in collaboration with the transplant team.
The post holder will be required to comply with all Trust ACP governance standards, policies and procedures. Qualified ACPs will undertake a role comprising of 90% clinical practice and 10% non-clinical activity, supporting the four pillars of Advanced Clinical Practice.
An informal visit is strongly recommended.
Informal enquires can be made via email to:
Kathryn Hewitt or Nicola Dunn- Lead Advanced Clinical Practitioners for Cardiac Surgery
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1104040
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- Professional HealthcareRegistration with a UK RegulatoryBody ( NMC / HCPC / GPC)
- Post Graduate Qualification in specific speciality or equivalent experience
- MSc in Advanced Clinical Practice/ Level 7 equivalent portfolio or minimum of 120 CATs and working towards full MSc (must cover all 4 Pillars of advanced clinical practice )--
- Portfolio must include evidence ofhealth assessment module atLevel 7
- Non -- Medical Prescribing Course -- where applicable to registration
- Advanced Life Support Qualification / Cardiac Life Support
- Recognised Teaching & Assessing/ Mentoring Qualification / Course
Experience
Essential
- Extensive post registrationexperience at a senior level (Band7 or above) in specialty areaincluding significant and relevantsenior clinical and leadershipexperience
- Evidence / experience of working in an MDT within a health care provider service
- Evidence of on-going CPD
- Evidence of teaching in a variety of environments
- A sound knowledge of professional priorities and issues relating to NHS care provision
- A knowledgeable clinician with ability to ensure clinical governance is embedded in practice
- Sound understanding of evidence based practice and its application
Desirable
- Knowledge of the national and local NHS healthcare agenda and its implications
Additional Criteria
Essential
- Reliable , punctual , professionalattitude and presentationincluding personal dress
- Ability to work well under pressure in a complex care environment
- Is aware of own limitations to practice and competence within the role
- Demonstrable structured approach to continuing professional development
- Sound clinical reasoning & decision making
- Ability to inspire and demonstrate strong leadership skills
- Flexible , will work a range of shift patterns as per service needs within agreed health care environments
- Willing to travel to all Trust sites as required by job role
Person Specification Qualifications Essential Professional HealthcareRegistration with a UK RegulatoryBody ( NMC / HCPC / GPC) Post Graduate Qualification in specific speciality or equivalent experience MSc in Advanced Clinical Practice/ Level 7 equivalent portfolio or minimum of 120 CATs and working towards full MSc (must cover all 4 Pillars of advanced clinical practice )-- Portfolio must include evidence ofhealth assessment module atLevel 7 Non -- Medical Prescribing Course -- where applicable to registration Advanced Life Support Qualification / Cardiac Life Support Recognised Teaching & Assessing/ Mentoring Qualification / Course Experience Essential Extensive post registrationexperience at a senior level (Band7 or above) in specialty areaincluding significant and relevantsenior clinical and leadershipexperience Evidence / experience of working in an MDT within a health care provider service Evidence of on-going CPD Evidence of teaching in a variety of environments A sound knowledge of professional priorities and issues relating to NHS care provision A knowledgeable clinician with ability to ensure clinical governance is embedded in practice Sound understanding of evidence based practice and its application Desirable Knowledge of the national and local NHS healthcare agenda and its implications Additional Criteria Essential Reliable , punctual , professionalattitude and presentationincluding personal dress Ability to work well under pressure in a complex care environment Is aware of own limitations to practice and competence within the role Demonstrable structured approach to continuing professional development Sound clinical reasoning & decision making Ability to inspire and demonstrate strong leadership skills Flexible , will work a range of shift patterns as per service needs within agreed health care environments Willing to travel to all Trust sites as required by job role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384032
Job summary
We are currently recruiting full time Support Workers with a passion for delivering outstanding care to work at Cygnet Hospital Maidstone.
Main duties of the job
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
About us
Cygnet Hospital Maidstone is our state-of-the-art, 64 bed mental health facility for adults situated in the Kent Medical Campus in Maidstone.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£14.50 an hour rising to £14.80 after 3 months
Contract
Permanent
Working pattern
Full-time
Reference number
VPECEE6DDF
Job locations
Maidstone
ME14 5FT
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Hospital Maidstone is our state-of-the-art, 64 bed mental health facility for adults situated in the Kent Medical Campus in Maidstone.
We are currently recruiting full time Support Workers with a passion for delivering outstanding care.
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
You will receive full training and Induction into the role and be required to work 38.5 hours per week a on a rota basis including days, night and weekends.
Please note: We do not offer Visa Sponsorship for this role and you must have at least 12 months or more remaining on your current visa to be considered
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
In this role youll:
- Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users care plans.
- Compliment and provide support to the qualified nurses.
- Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
- Meet the physical and emotional needs of the service users in a caring and empathic manner.
- Play an active role in maintaining physical and mental wellb eing by providing and supporting individual or group work.
- Maintain a safe, clean and enjoyable environment to live and work in.
- Work within Safeguarding guidelines
- Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.
We're looking for people who have:
- Excellent communication skills and the ability to be a good team player
- Resilience, caring andempathic
- The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
- A genuine desire to make a real difference in peoples lives
- A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
- Flexibility regarding shift patterns and ward changes according to the needs of the hospital.
In return well offer you:
- £14.50 per hour rising to £14.80 after 3 months
- Full training and Induction
- Free Car Parking
- Free Lunch when on duty
- Regular coaching and support
- Employee Discount Scheme
- Company pension scheme
- Company paid Life Assurance scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
- Private Health Care
Successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Hospital Maidstone is our state-of-the-art, 64 bed mental health facility for adults situated in the Kent Medical Campus in Maidstone.
We are currently recruiting full time Support Workers with a passion for delivering outstanding care.
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
You will receive full training and Induction into the role and be required to work 38.5 hours per week a on a rota basis including days, night and weekends.
Please note: We do not offer Visa Sponsorship for this role and you must have at least 12 months or more remaining on your current visa to be considered
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
In this role youll:
- Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users care plans.
- Compliment and provide support to the qualified nurses.
- Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
- Meet the physical and emotional needs of the service users in a caring and empathic manner.
- Play an active role in maintaining physical and mental wellb eing by providing and supporting individual or group work.
- Maintain a safe, clean and enjoyable environment to live and work in.
- Work within Safeguarding guidelines
- Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.
We're looking for people who have:
- Excellent communication skills and the ability to be a good team player
- Resilience, caring andempathic
- The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
- A genuine desire to make a real difference in peoples lives
- A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
- Flexibility regarding shift patterns and ward changes according to the needs of the hospital.
In return well offer you:
- £14.50 per hour rising to £14.80 after 3 months
- Full training and Induction
- Free Car Parking
- Free Lunch when on duty
- Regular coaching and support
- Employee Discount Scheme
- Company pension scheme
- Company paid Life Assurance scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
- Private Health Care
Successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Maidstone
ME14 5FT
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Maidstone
ME14 5FT
United Kingdom
Employer's website
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Posted 8 day(s) ago
Reference: 2384031
Job summary
We are currently recruiting Support Workers with a passion for delivering outstanding care for Cygnet Hospital Colchester
Main duties of the job
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
About us
Cygnet Hospital Colchester is a 59-bed service providing a range of intensive support and rehabilitation services for men with learning disabilities, autism spectrum disorders or mental health needs
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£14.50 an hour rising to £14.80 after 3 months
Contract
Permanent
Working pattern
Full-time
Reference number
VP77A77C28
Job locations
Colchester
CO4 5HF
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Hospital Colchesteris a 59-bed service providing a range of intensive support and rehabilitation services for men with learning disabilities, autism spectrum disorders or mental health needs.
We are currently recruiting Support Workers with a passion for delivering outstanding care.
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
Youll be working 43.75 hours a week covering day and night shifts, between 7:30am - 8pm and 7:30pm - 8am (Week 1: Mon, Tues, Sat, Sun / Week 2: Wed, Thurs, Fri) .
Please note we do not offer sponsorship for this post
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your Day-to-Day
Offer enhanced care with a flexible learning approach for all our service users, patients & residents
Provide guidance and encouragement through physical & emotional support
Learn about individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs and report as required
Work within Safeguarding guidelines
Maintain a safe and clean environment for all
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator and a good team player
Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment
Helping to empower & support service user independence.
Why Cygnet? Well offer you
£14.50 per hour rising to £14.80 after 3 months
An opening to undertake further learning with our excellent apprenticeship scheme
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount scheme
Recruitment referrals
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet Hospital Colchesteris a 59-bed service providing a range of intensive support and rehabilitation services for men with learning disabilities, autism spectrum disorders or mental health needs.
We are currently recruiting Support Workers with a passion for delivering outstanding care.
As an active member of our dynamic team, youll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.
Youll be working 43.75 hours a week covering day and night shifts, between 7:30am - 8pm and 7:30pm - 8am (Week 1: Mon, Tues, Sat, Sun / Week 2: Wed, Thurs, Fri) .
Please note we do not offer sponsorship for this post
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Your Day-to-Day
Offer enhanced care with a flexible learning approach for all our service users, patients & residents
Provide guidance and encouragement through physical & emotional support
Learn about individuals specific needs & provide help in the most appropriate way
Assist with medical & welfare needs and report as required
Work within Safeguarding guidelines
Maintain a safe and clean environment for all
You are
Genuinely driven with a desire to make a real difference in peoples lives
An excellent communicator and a good team player
Sensitive and intuitive with the energy required to provide a trusting, stimulating & varied environment
Helping to empower & support service user independence.
Why Cygnet? Well offer you
£14.50 per hour rising to £14.80 after 3 months
An opening to undertake further learning with our excellent apprenticeship scheme
Flexible working with opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount scheme
Recruitment referrals
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Colchester
CO4 5HF
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Colchester
CO4 5HF
United Kingdom
Employer's website
Apply Now
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Posted 8 day(s) ago
Reference: 2384030
Job summary
This post is only open for applications for internal applicants for Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust
NHS Band 4 Salary:£28,392 - £31,157 pro rata per annum (actual salary: £22,713 - £24,925 per annum)
Hours Per Week: Part time 30 hrs (Monday to Thursday, 8.30am to 4.30pm)
Contract Type: Permanent
Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Main duties of the job
An exciting opportunity has arisen within the Postgraduate Medical Education Team for a highly organised and enthusiastic Postgraduate Administrator.
Working within the Education Centre, you will play a key role in supporting the delivery of postgraduate medical education across the Isle of Wight. The role includes coordinating foundation training programmes, organising teaching events, maintaining trainee records and e-portfolios, supporting educational supervisors and trainees, and providing administrative support to the Medical Education team.
We are looking for someone who:
- Has excellent organisational and administrative skills
- Is confident using Microsoft Office and a range of computer systems
- Can manage competing priorities and work on their own initiative
- Has strong communication skills and enjoys building positive working relationships
- Delivers a professional and responsive customer-focused service.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year actual salary: £22,713 - £24,925 per annum
Contract
Permanent
Working pattern
Part-time
Reference number
REF2664S
Job locations
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Job description
Job responsibilities
To administer all aspects of Foundation Training including the E portfolio system
Deal with enquiries from trainees and trainers
To develop and maintain communications with stakeholders both internally and externally, ensuring that all communications are cascaded in a timely fashion.
Working on their own initiative, problem solve and make decisions without reference on a regular basis
To provide administration support for the Director of Medical Education
To undertake a range of administrative and supportive duties as identified by the Medical Education Manager.
This post forms part of the Single Corporate Services arrangement supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, although the role will be based on the Isle of Wight.
If you are an experienced administrator looking for a varied and rewarding role supporting the development of our future medical workforce, we would love to hear from you.
For full job details and person specifications please referattached Job Description.
For an informal discussion, please contact: [email protected] or [email protected]
Job description
Job responsibilities
To administer all aspects of Foundation Training including the E portfolio system
Deal with enquiries from trainees and trainers
To develop and maintain communications with stakeholders both internally and externally, ensuring that all communications are cascaded in a timely fashion.
Working on their own initiative, problem solve and make decisions without reference on a regular basis
To provide administration support for the Director of Medical Education
To undertake a range of administrative and supportive duties as identified by the Medical Education Manager.
This post forms part of the Single Corporate Services arrangement supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, although the role will be based on the Isle of Wight.
If you are an experienced administrator looking for a varied and rewarding role supporting the development of our future medical workforce, we would love to hear from you.
For full job details and person specifications please referattached Job Description.
For an informal discussion, please contact: [email protected] or [email protected]
Person Specification
Qualifications
Essential
- NVQ Level 4 in Business Administration or equivalent
- Excellent organisational and administrative skills
- Confident in use of Microsoft Office and a range of computer systems
- Can manage competing priorities and work on their own initiative
- Has strong communication skills and enjoys building positive working relationships
- Delivers a professional and responsive customer-focused service
Desirable
- Customer Care Qualification Desirable
- Minimum of 2 years recent office experience, NHS Supporting an education function
Person Specification
Qualifications
Essential
- NVQ Level 4 in Business Administration or equivalent
- Excellent organisational and administrative skills
- Confident in use of Microsoft Office and a range of computer systems
- Can manage competing priorities and work on their own initiative
- Has strong communication skills and enjoys building positive working relationships
- Delivers a professional and responsive customer-focused service
Desirable
- Customer Care Qualification Desirable
- Minimum of 2 years recent office experience, NHS Supporting an education function
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 8 day(s) ago
Reference: 2384029
Job summary
The Learning Disability Care Hub offers an exciting opportunity for an experienced and innovative Consultant Clinical Psychologist to provide professional, clinical and strategic leadership across a specialist service dedicated to improving outcomes for people with learning disabilities. Working as a valued member of the Care Hub Senior Leadership Team, the post holder will influence service development, shape policy, drive quality improvement and ensure the delivery of high-quality, evidence-based psychological care.
This role combines clinical expertise, leadership, service development, workforce development and research, enabling the post holder to have a significant impact on both individual lives and the wider health and social care system. The successful candidate will work collaboratively with multidisciplinary colleagues, families, carers, community services and partner organisations to deliver person-centred, strengths-based support across the Learning Disability Care Hub.
The role offers the opportunity to contribute to innovative service developments, lead strategic work, influence Trust-wide priorities and support the continuous development of psychological therapies within Pennine Care. It is an ideal position for a motivated leader who is passionate about reducing health inequalities and improving the quality of life, wellbeing and independence of people with learning disabilities.
Main duties of the job
Provide professional and clinical leadership to psychological therapy staff across the Learning Disability Care Hub.
Contribute as a senior leader to the development and delivery of Care Hub and Trust objectives.
Deliver highly specialist psychological assessment, formulation and intervention for people with learning disabilities.
Provide expert consultation and clinical leadership to multidisciplinary teams, carers and partner agencies.
Lead the development, implementation and evaluation of innovative service improvements.
Support the development of policies, pathways and standards across learning disability services.
Promote evidence-based practice and a culture of continuous quality improvement.
Lead and contribute to research, audit and service evaluation projects.
Develop strong partnerships with community, health, social care and third-sector organisations.
Ensure psychological therapy services meet quality, performance and waiting time standards.
Lead, supervise, mentor and develop psychological therapy staff and trainees.
Participate in recruitment, workforce planning and professional development activities.
Champion the rights, inclusion and wellbeing of people with learning disabilities and their families.
Represent the Learning Disability Care Hub in Trust-wide and external forums.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 8c
Salary
£79,504 to £91,609 a year PA, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
311-F977-26-A
Job locations
Cambeck Close
2c Cambeck Close
Bury
M45 8NF
United Kingdom
Job description
Job responsibilities
Leadership and Service Development
The post holder will provide visible, professional and clinical leadership for psychological therapies across the Learning Disability Care Hub. Working as part of the senior leadership team, they will contribute to the strategic direction of services and support the delivery of high-quality, person-centred care aligned to Trust priorities and national best practice.
The role will involve identifying opportunities for service improvement, leading transformational projects and ensuring that psychological services continue to evolve to meet the changing needs of people with learning disabilities, their families and carers. The post holder will work closely with operational, medical and quality colleagues to shape future models of care and support innovation across the service.
Clinical Leadership and Expert Practice
The Consultant Clinical Psychologist will provide highly specialist assessment, formulation and intervention for individuals presenting with complex and highly complex needs. They will support multidisciplinary teams by offering expert consultation, psychological formulation and advice regarding risk assessment, treatment planning and care delivery.
The post holder will maintain a small specialist caseload, ensuring that expertise remains grounded in direct clinical practice while supporting the wider development of psychological approaches across the service. They will promote strengths-based, trauma-informed and evidence-based approaches that enhance quality of life and maximise opportunities for individuals to live fulfilling lives within their communities.
Promoting Excellent Outcomes for People with Learning Disabilities
A key focus of the role will be championing the needs and aspirations of people with learning disabilities. The post holder will work collaboratively with service users, families, carers and partner agencies to develop holistic and personalised support plans that promote independence, inclusion, wellbeing and positive health outcomes.
Through partnership working and system leadership, the post holder will contribute to Pennine Care's ambition of delivering outstanding care and reducing inequalities experienced by people with learning disabilities.
Workforce Development and Professional Leadership
The Learning Disability Care Hub is committed to developing a skilled, compassionate and resilient workforce. The Consultant Clinical Psychologist will provide professional leadership, mentorship and supervision to psychological therapy staff, supporting professional growth, reflective practice and continuous learning.
The post holder will contribute to recruitment, appraisal, performance management and workforce planning activities, ensuring staff are supported to deliver safe, effective and responsive services. They will also play a key role in supporting trainee psychologists and developing future leaders within psychological professions.
Research, Quality Improvement and Innovation
The post holder will lead and support research, audit and quality improvement activity across the Learning Disability Care Hub. This includes developing and evaluating innovative approaches to care, embedding evidence-based practice and contributing to the Trust's research and improvement agenda.
The role offers excellent opportunities to influence service development at local, regional and Trust-wide levels, including collaboration with academic institutions and external partners to advance learning disability practice and improve outcomes for service users.
Teaching and Knowledge Sharing
The Consultant Clinical Psychologist will play a significant role in developing psychological knowledge and capability across the organisation. They will design and deliver training programmes for multidisciplinary colleagues, supervise trainees and support the development of best practice across learning disability services.
Through teaching, coaching and consultation, the post holder will promote psychologically informed approaches that strengthen the quality of care provided throughout the Learning Disability Care Hub and wider Pennine Care services.
Benefits of Working in the Learning Disability Care Hub
Working within the Learning Disability Care Hub provides a unique opportunity to:
Be part of an ambitious and innovative specialist service dedicated to improving the lives of people with learning disabilities.
Influence strategic service development across Pennine Care and partner organisations.
Work within a supportive and highly skilled multidisciplinary team committed to excellence.
Lead innovative projects that shape future models of care.
Access extensive opportunities for leadership development, research and professional growth.
Develop partnerships across health, social care, voluntary sector and community organisations.
Contribute to reducing health inequalities and promoting inclusion for people with learning disabilities.
Be supported to maintain professional expertise through continuing professional development, supervision and leadership opportunities.
Make a lasting difference to the lives of service users, families and carers across the local system.
Job description
Job responsibilities
Leadership and Service Development
The post holder will provide visible, professional and clinical leadership for psychological therapies across the Learning Disability Care Hub. Working as part of the senior leadership team, they will contribute to the strategic direction of services and support the delivery of high-quality, person-centred care aligned to Trust priorities and national best practice.
The role will involve identifying opportunities for service improvement, leading transformational projects and ensuring that psychological services continue to evolve to meet the changing needs of people with learning disabilities, their families and carers. The post holder will work closely with operational, medical and quality colleagues to shape future models of care and support innovation across the service.
Clinical Leadership and Expert Practice
The Consultant Clinical Psychologist will provide highly specialist assessment, formulation and intervention for individuals presenting with complex and highly complex needs. They will support multidisciplinary teams by offering expert consultation, psychological formulation and advice regarding risk assessment, treatment planning and care delivery.
The post holder will maintain a small specialist caseload, ensuring that expertise remains grounded in direct clinical practice while supporting the wider development of psychological approaches across the service. They will promote strengths-based, trauma-informed and evidence-based approaches that enhance quality of life and maximise opportunities for individuals to live fulfilling lives within their communities.
Promoting Excellent Outcomes for People with Learning Disabilities
A key focus of the role will be championing the needs and aspirations of people with learning disabilities. The post holder will work collaboratively with service users, families, carers and partner agencies to develop holistic and personalised support plans that promote independence, inclusion, wellbeing and positive health outcomes.
Through partnership working and system leadership, the post holder will contribute to Pennine Care's ambition of delivering outstanding care and reducing inequalities experienced by people with learning disabilities.
Workforce Development and Professional Leadership
The Learning Disability Care Hub is committed to developing a skilled, compassionate and resilient workforce. The Consultant Clinical Psychologist will provide professional leadership, mentorship and supervision to psychological therapy staff, supporting professional growth, reflective practice and continuous learning.
The post holder will contribute to recruitment, appraisal, performance management and workforce planning activities, ensuring staff are supported to deliver safe, effective and responsive services. They will also play a key role in supporting trainee psychologists and developing future leaders within psychological professions.
Research, Quality Improvement and Innovation
The post holder will lead and support research, audit and quality improvement activity across the Learning Disability Care Hub. This includes developing and evaluating innovative approaches to care, embedding evidence-based practice and contributing to the Trust's research and improvement agenda.
The role offers excellent opportunities to influence service development at local, regional and Trust-wide levels, including collaboration with academic institutions and external partners to advance learning disability practice and improve outcomes for service users.
Teaching and Knowledge Sharing
The Consultant Clinical Psychologist will play a significant role in developing psychological knowledge and capability across the organisation. They will design and deliver training programmes for multidisciplinary colleagues, supervise trainees and support the development of best practice across learning disability services.
Through teaching, coaching and consultation, the post holder will promote psychologically informed approaches that strengthen the quality of care provided throughout the Learning Disability Care Hub and wider Pennine Care services.
Benefits of Working in the Learning Disability Care Hub
Working within the Learning Disability Care Hub provides a unique opportunity to:
Be part of an ambitious and innovative specialist service dedicated to improving the lives of people with learning disabilities.
Influence strategic service development across Pennine Care and partner organisations.
Work within a supportive and highly skilled multidisciplinary team committed to excellence.
Lead innovative projects that shape future models of care.
Access extensive opportunities for leadership development, research and professional growth.
Develop partnerships across health, social care, voluntary sector and community organisations.
Contribute to reducing health inequalities and promoting inclusion for people with learning disabilities.
Be supported to maintain professional expertise through continuing professional development, supervision and leadership opportunities.
Make a lasting difference to the lives of service users, families and carers across the local system.
Person Specification
Education/Qulifications
Essential
- Good honours degree in Psychology.
- Post-graduate doctorate in clinical psychology (or its equivalent) as accredited by the BPS. o Registered with the HCPC as a Practitioner Psychologist.
- Relevant advanced specialist training/qualifications in the skills/therapeutic approaches relevant to the specialty area.
- Clinical supervision training for Doctoral trainees. Experience of clinical supervision of Clinical Psychologists in Training.
Desirable
- Leadership/Management Qualification.
Experience
Essential
- Experience of working as a highly specialised qualified clinical psychologist for a significant period.
- o Extensive experience in working with people with a learning disability with complex needs, including those with comorbid needs
Knowledge
Essential
- Highly specialised knowledge of learning disability and the impact of this on life experiences and behaviour.
Skills
Essential
- Ability to develop and sustain models of care which meet relevant performance and quality indicators.
Person Specification
Education/Qulifications
Essential
- Good honours degree in Psychology.
- Post-graduate doctorate in clinical psychology (or its equivalent) as accredited by the BPS. o Registered with the HCPC as a Practitioner Psychologist.
- Relevant advanced specialist training/qualifications in the skills/therapeutic approaches relevant to the specialty area.
- Clinical supervision training for Doctoral trainees. Experience of clinical supervision of Clinical Psychologists in Training.
Desirable
- Leadership/Management Qualification.
Experience
Essential
- Experience of working as a highly specialised qualified clinical psychologist for a significant period.
- o Extensive experience in working with people with a learning disability with complex needs, including those with comorbid needs
Knowledge
Essential
- Highly specialised knowledge of learning disability and the impact of this on life experiences and behaviour.
Skills
Essential
- Ability to develop and sustain models of care which meet relevant performance and quality indicators.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
Cambeck Close
2c Cambeck Close
Bury
M45 8NF
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
Cambeck Close
2c Cambeck Close
Bury
M45 8NF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384028
Job summary
Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our CAMHS Crisis Team.
We are seeking to recruit staff with a professional registration (Nursing, Social Work, Occupational Therapy) to work within a dynamic service within Pennine Care. We are looking for individuals who are passionate about working with children and young people and working innovatively across pathways and traditional boundaries to ensure that young people get the right care, from the right clinician/team, at the right time and in the right place in order to improve their outcomes and the families/carers experience of mental health support.
This is an exciting opportunity for practitioners to work as a Band 6 Mental Health Practitioner offering assessment, support, signposting and brief therapeutic intervention where appropriate to young people who require crisis support within our CYP crisis teams which include Home Treatment, Rapid Response and Enhanced Rapid Response-paediatric liaison within the Pennine Care footprint.
This post is based at Forrest House, Royal Oldham Hospital, Oldham, with responsibilities and travel across the full Pennine Care footprint.
Main duties of the job
Pennine Care is currently engaged in a number of transformation schemes across the footprint. In line with the NHS Long Term Plan our CAMHS Care Hub has done extensive work around developing an exciting new Acute Care Pathway for children experiencing a crisis in their mental health. The aim within this pathway is to ensure that at the time of a young person experiencing a crisis our services can respond in the right way and at the right time with the right support to try and keep young people out of hospital and care for them in the community so they are able to experience the least amount of disruption to their lives and the lives of their families/carers. The other aspect of care and support within this pathway is to ensure that in situations where young people have been admitted to hospital that we are supporting them to be discharged in the safest and quickest way possible with the right resources in place in the community to prevent readmission.
The Acute Care Pathway Service Line is made up of 6 diverse teams offering different aspects of the care and treatment young people need from enhanced community crisis services such as Rapid Response Teams and Home Based Treatment Teams, assessment based services to ensure the young person is on the right pathway such as Greater Manchester Assessment Centre and Enhanced Rapid Response Paediatric Liaison Teams and at the other end specialists services such as Inpatient CAMHS settings and Community Eating Disorder Teams.
About us
Your Development and Career with us
Within Pennine Care we are committed to the development of our staff. We have many great training opportunities to continue to develop your career within the Acute Care Pathway including:
- AMBIT (Adaptive Mentalization Based Integrative Treatment)
- Social Work and Nurse Apprenticeship
- DBT skills workshops
- STORM Skills Training (Suicide Prevention and Self-Harm Mitigation)
- Risk formulation Training
Our services are being designed to work flexibly around the needs of the young person and as such this also allows us to extend the offer of flexibility in working across the pathway to our staff. This allows staff to be able to get a diverse profile of learning in many different environments allowing you to use and develop a whole range of skills in working with young people in a number of different settings.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
311-F865-25-G
Job locations
Forrest House, Royal Oldham Hospital,
Oldham
OL6 7SR
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Person Specification
Education / Qualifications
Essential
- Relevant core professional qualification in mental health (nursing, social work or occupational therapy)
- Evidence of current professional registration and continued professional development
- Educated to first degree level or be able to demonstrate equivalent skills and abilities to work at this level.
- Key skills in literacy, numeracy, IT and keyboard skills
- Short courses and experience to post graduate diploma level
Desirable
- Training in one or more additional specialised areas of practice including children and young people
- Evidence of teaching and assessing in clinical practice
- Mentorship qualification
Experience
Essential
- Significant experience in either community or inpatient settings which meet the core competencies of the post
- Experience of assessment, formulation and managing complex cases and risk within a mental health service
- An extensive range of clinical experience within the speciality or within a care pathway
- Experience of exercising clinical responsibility for patients' care and treatment and case management
- Experience of working collaboratively with service users and their families/carers
- Experience of teaching, training and/or professional and clinical supervision.
- Experience of supervision of less experienced practitioners within the MDT
- Effective skills to be able to communicate, orally and in writing, highly technical and clinically sensitive information to patients, their families, carers and other professional colleagues both within and outside the NHS.
- Skills in providing consultation to other professional and nonprofessional groups
- Experience of report writing
Desirable
- Experience of working with a wide variety of patient groups, across the whole life span and presenting with the full range of severity.
- Experience of assessing and treating patients across the full range of care settings.
- Experience of using outcome measures to evaluate the impact of their clinical practice
- Experience of children and young peoples' inpatient mental health care
- Experience of working across professional / organisational boundaries
Knowledge
Essential
- Knowledge and implementation of the use of outcome measures
- Knowledge of therapeutic interventions with CYP
- Knowledge of the policy guidance and legislation specifically relating to children and young people
- Knowledge of legislation in relation to the patient group and mental health, including the Mental Health Act and issues of capacity and consent
- Detailed knowledge of child safeguarding procedures, responsibilities and application in practice
- Care Programme Approach and its application in practice.
- Clinical Risk Assessment and Management and its application in practice.
- Clinical Governance and its application in practice.
- Research and development methodology.
- Understanding of psychological models of care and treatment.
Desirable
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
Skills and Abilities
Essential
- Have sound assessment skills and ability to articulate outcomes to CYP, families, other clinicians, practitioners and stakeholders
- Ability to provide management and clinical supervision to the workforce
- Ability to remain motivated
- Ability to carry out therapeutic interventions with this patient group
- Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours
- Demonstrable commitment to the focus on quality, promotes high standards to consistently improve patient outcomes
- Ability to work across boundaries and look for collective success, listens, involves and respects and learns from the contributions of others
- High level mental health assessment and risk assessment and formulation skills
- Case management skills focusing on the needs of the CYP and the context of their pathway in relation to all clinical and legal processes
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Able to anticipate and resolve problems before they arise
- Good organiser, influencer and networker
- Compassionate in meeting the needs of vulnerable children and young people and their families and carers.
- Able to engage with vulnerable people and work effectively in distressing and challenging circumstances
- Able to work flexibly and cooperatively as part of a team
- Able to use own initiative and make decisions independently
- Committed to continual quality and service improvement
- Self-aware and committed to professional and personal development.
- Able to accept and respond positively to feedback from supervision
- Use multimedia materials for presentations in professional settings.
- Excellent interpersonal and communication skills enabling good working relationships with others across professional boundaries
- Able to provide and receive complex sensitive information and negotiate with other clinicians on difficult issues
- Interpersonally calm and able to defuse difficult situations
- Ability to inspire others and work collaboratively.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Works well under pressure and is proactive
- Good organisational and time management skills, ability to plan and prioritise own workload.
- Ability to work as part of a team and independently.
Desirable
- Experience of working within a multicultural framework
Person Specification
Education / Qualifications
Essential
- Relevant core professional qualification in mental health (nursing, social work or occupational therapy)
- Evidence of current professional registration and continued professional development
- Educated to first degree level or be able to demonstrate equivalent skills and abilities to work at this level.
- Key skills in literacy, numeracy, IT and keyboard skills
- Short courses and experience to post graduate diploma level
Desirable
- Training in one or more additional specialised areas of practice including children and young people
- Evidence of teaching and assessing in clinical practice
- Mentorship qualification
Experience
Essential
- Significant experience in either community or inpatient settings which meet the core competencies of the post
- Experience of assessment, formulation and managing complex cases and risk within a mental health service
- An extensive range of clinical experience within the speciality or within a care pathway
- Experience of exercising clinical responsibility for patients' care and treatment and case management
- Experience of working collaboratively with service users and their families/carers
- Experience of teaching, training and/or professional and clinical supervision.
- Experience of supervision of less experienced practitioners within the MDT
- Effective skills to be able to communicate, orally and in writing, highly technical and clinically sensitive information to patients, their families, carers and other professional colleagues both within and outside the NHS.
- Skills in providing consultation to other professional and nonprofessional groups
- Experience of report writing
Desirable
- Experience of working with a wide variety of patient groups, across the whole life span and presenting with the full range of severity.
- Experience of assessing and treating patients across the full range of care settings.
- Experience of using outcome measures to evaluate the impact of their clinical practice
- Experience of children and young peoples' inpatient mental health care
- Experience of working across professional / organisational boundaries
Knowledge
Essential
- Knowledge and implementation of the use of outcome measures
- Knowledge of therapeutic interventions with CYP
- Knowledge of the policy guidance and legislation specifically relating to children and young people
- Knowledge of legislation in relation to the patient group and mental health, including the Mental Health Act and issues of capacity and consent
- Detailed knowledge of child safeguarding procedures, responsibilities and application in practice
- Care Programme Approach and its application in practice.
- Clinical Risk Assessment and Management and its application in practice.
- Clinical Governance and its application in practice.
- Research and development methodology.
- Understanding of psychological models of care and treatment.
Desirable
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
Skills and Abilities
Essential
- Have sound assessment skills and ability to articulate outcomes to CYP, families, other clinicians, practitioners and stakeholders
- Ability to provide management and clinical supervision to the workforce
- Ability to remain motivated
- Ability to carry out therapeutic interventions with this patient group
- Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours
- Demonstrable commitment to the focus on quality, promotes high standards to consistently improve patient outcomes
- Ability to work across boundaries and look for collective success, listens, involves and respects and learns from the contributions of others
- High level mental health assessment and risk assessment and formulation skills
- Case management skills focusing on the needs of the CYP and the context of their pathway in relation to all clinical and legal processes
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Able to anticipate and resolve problems before they arise
- Good organiser, influencer and networker
- Compassionate in meeting the needs of vulnerable children and young people and their families and carers.
- Able to engage with vulnerable people and work effectively in distressing and challenging circumstances
- Able to work flexibly and cooperatively as part of a team
- Able to use own initiative and make decisions independently
- Committed to continual quality and service improvement
- Self-aware and committed to professional and personal development.
- Able to accept and respond positively to feedback from supervision
- Use multimedia materials for presentations in professional settings.
- Excellent interpersonal and communication skills enabling good working relationships with others across professional boundaries
- Able to provide and receive complex sensitive information and negotiate with other clinicians on difficult issues
- Interpersonally calm and able to defuse difficult situations
- Ability to inspire others and work collaboratively.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Works well under pressure and is proactive
- Good organisational and time management skills, ability to plan and prioritise own workload.
- Ability to work as part of a team and independently.
Desirable
- Experience of working within a multicultural framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
Forrest House, Royal Oldham Hospital,
Oldham
OL6 7SR
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
Forrest House, Royal Oldham Hospital,
Oldham
OL6 7SR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384027
Job summary
Do you want career progression? Do you have fantastic engagement and risk assessment skills? Are you a social worker, nurse or OT? Apply for our CAMHS Crisis Team.
We are seeking to recruit staff with a professional registration (Nursing, Social Work, Occupational Therapy) to work within a dynamic service within Pennine Care. We are looking for individuals who are passionate about working with children and young people and working innovatively across pathways and traditional boundaries to ensure that young people get the right care, from the right clinician/team, at the right time and in the right place in order to improve their outcomes and the families/carers experience of mental health support.
This is an exciting opportunity for practitioners to work as a Band 6 Mental Health Practitioner offering assessment, support, signposting and brief therapeutic intervention where appropriate to young people who require crisis support within our CYP crisis teams which include Home Treatment, Rapid Response and Enhanced Rapid Response-paediatric liaison within the Pennine Care footprint.
This post is based at Heathfield House, Stockport, with responsibilities and travel across the full Pennine Care footprint.
Main duties of the job
Pennine Care is currently engaged in a number of transformation schemes across the footprint. In line with the NHS Long Term Plan our CAMHS Care Hub has done extensive work around developing an exciting new Acute Care Pathway for children experiencing a crisis in their mental health. The aim within this pathway is to ensure that at the time of a young person experiencing a crisis our services can respond in the right way and at the right time with the right support to try and keep young people out of hospital and care for them in the community so they are able to experience the least amount of disruption to their lives and the lives of their families/carers. The other aspect of care and support within this pathway is to ensure that in situations where young people have been admitted to hospital that we are supporting them to be discharged in the safest and quickest way possible with the right resources in place in the community to prevent readmission.
The Acute Care Pathway Service Line is made up of 6 diverse teams offering different aspects of the care and treatment young people need from enhanced community crisis services such as Rapid Response Teams and Home Based Treatment Teams, assessment based services to ensure the young person is on the right pathway such as Greater Manchester Assessment Centre and Enhanced Rapid Response Paediatric Liaison Teams and at the other end specialists services such as Inpatient CAMHS settings and Community Eating Disorder Teams.
About us
Your Development and Career with us
Within Pennine Care we are committed to the development of our staff. We have many great training opportunities to continue to develop your career within the Acute Care Pathway including:
- AMBIT (Adaptive Mentalization Based Integrative Treatment)
- Social Work and Nurse Apprenticeship
- DBT skills workshops
- STORM Skills Training (Suicide Prevention and Self-Harm Mitigation)
- Risk formulation Training
Our services are being designed to work flexibly around the needs of the young person and as such this also allows us to extend the offer of flexibility in working across the pathway to our staff. This allows staff to be able to get a diverse profile of learning in many different environments allowing you to use and develop a whole range of skills in working with young people in a number of different settings.
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
311-F865-25-F
Job locations
Heathfield House
Stockport
OL6 7SR
United Kingdom
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Job description
Job responsibilities
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
Person Specification
Education / Qualifications
Essential
- Relevant core professional qualification in mental health (nursing, social work or occupational therapy)
- Evidence of current professional registration and continued professional development
- Educated to first degree level or be able to demonstrate equivalent skills and abilities to work at this level.
- Key skills in literacy, numeracy, IT and keyboard skills
- Short courses and experience to post graduate diploma level
Desirable
- Training in one or more additional specialised areas of practice including children and young people
- Evidence of teaching and assessing in clinical practice
- Mentorship qualification
Experience
Essential
- Significant experience in either community or inpatient settings which meet the core competencies of the post
- Experience of assessment, formulation and managing complex cases and risk within a mental health service
- An extensive range of clinical experience within the speciality or within a care pathway
- Experience of exercising clinical responsibility for patients' care and treatment and case management
- Experience of working collaboratively with service users and their families/carers
- Experience of teaching, training and/or professional and clinical supervision.
- Experience of supervision of less experienced practitioners within the MDT
- Effective skills to be able to communicate, orally and in writing, highly technical and clinically sensitive information to patients, their families, carers and other professional colleagues both within and outside the NHS.
- Skills in providing consultation to other professional and nonprofessional groups
- Experience of report writing
Desirable
- Experience of working with a wide variety of patient groups, across the whole life span and presenting with the full range of severity.
- Experience of assessing and treating patients across the full range of care settings.
- Experience of using outcome measures to evaluate the impact of their clinical practice
- Experience of children and young peoples' inpatient mental health care
- Experience of working across professional / organisational boundaries
Knowledge
Essential
- Knowledge and implementation of the use of outcome measures
- Knowledge of therapeutic interventions with CYP
- Knowledge of the policy guidance and legislation specifically relating to children and young people
- Knowledge of legislation in relation to the patient group and mental health, including the Mental Health Act and issues of capacity and consent
- Detailed knowledge of child safeguarding procedures, responsibilities and application in practice
- Care Programme Approach and its application in practice.
- Clinical Risk Assessment and Management and its application in practice.
- Clinical Governance and its application in practice.
- Research and development methodology.
- Understanding of psychological models of care and treatment.
Desirable
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
Skills and Abilities
Essential
- Have sound assessment skills and ability to articulate outcomes to CYP, families, other clinicians, practitioners and stakeholders
- Ability to provide management and clinical supervision to the workforce
- Ability to remain motivated
- Ability to carry out therapeutic interventions with this patient group
- Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours
- Demonstrable commitment to the focus on quality, promotes high standards to consistently improve patient outcomes
- Ability to work across boundaries and look for collective success, listens, involves and respects and learns from the contributions of others
- High level mental health assessment and risk assessment and formulation skills
- Case management skills focusing on the needs of the CYP and the context of their pathway in relation to all clinical and legal processes
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Able to anticipate and resolve problems before they arise
- Good organiser, influencer and networker
- Compassionate in meeting the needs of vulnerable children and young people and their families and carers.
- Able to engage with vulnerable people and work effectively in distressing and challenging circumstances
- Able to work flexibly and cooperatively as part of a team
- Able to use own initiative and make decisions independently
- Committed to continual quality and service improvement
- Self-aware and committed to professional and personal development.
- Able to accept and respond positively to feedback from supervision
- Use multimedia materials for presentations in professional settings.
- Excellent interpersonal and communication skills enabling good working relationships with others across professional boundaries
- Able to provide and receive complex sensitive information and negotiate with other clinicians on difficult issues
- Interpersonally calm and able to defuse difficult situations
- Ability to inspire others and work collaboratively.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Works well under pressure and is proactive
- Good organisational and time management skills, ability to plan and prioritise own workload.
- Ability to work as part of a team and independently.
Desirable
- Experience of working within a multicultural framework
Person Specification
Education / Qualifications
Essential
- Relevant core professional qualification in mental health (nursing, social work or occupational therapy)
- Evidence of current professional registration and continued professional development
- Educated to first degree level or be able to demonstrate equivalent skills and abilities to work at this level.
- Key skills in literacy, numeracy, IT and keyboard skills
- Short courses and experience to post graduate diploma level
Desirable
- Training in one or more additional specialised areas of practice including children and young people
- Evidence of teaching and assessing in clinical practice
- Mentorship qualification
Experience
Essential
- Significant experience in either community or inpatient settings which meet the core competencies of the post
- Experience of assessment, formulation and managing complex cases and risk within a mental health service
- An extensive range of clinical experience within the speciality or within a care pathway
- Experience of exercising clinical responsibility for patients' care and treatment and case management
- Experience of working collaboratively with service users and their families/carers
- Experience of teaching, training and/or professional and clinical supervision.
- Experience of supervision of less experienced practitioners within the MDT
- Effective skills to be able to communicate, orally and in writing, highly technical and clinically sensitive information to patients, their families, carers and other professional colleagues both within and outside the NHS.
- Skills in providing consultation to other professional and nonprofessional groups
- Experience of report writing
Desirable
- Experience of working with a wide variety of patient groups, across the whole life span and presenting with the full range of severity.
- Experience of assessing and treating patients across the full range of care settings.
- Experience of using outcome measures to evaluate the impact of their clinical practice
- Experience of children and young peoples' inpatient mental health care
- Experience of working across professional / organisational boundaries
Knowledge
Essential
- Knowledge and implementation of the use of outcome measures
- Knowledge of therapeutic interventions with CYP
- Knowledge of the policy guidance and legislation specifically relating to children and young people
- Knowledge of legislation in relation to the patient group and mental health, including the Mental Health Act and issues of capacity and consent
- Detailed knowledge of child safeguarding procedures, responsibilities and application in practice
- Care Programme Approach and its application in practice.
- Clinical Risk Assessment and Management and its application in practice.
- Clinical Governance and its application in practice.
- Research and development methodology.
- Understanding of psychological models of care and treatment.
Desirable
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
- A general understanding of evidenced based psychological therapies from a range of modalities, including systemic working
- Understanding of the acuity and demands of CYP inpatient services
- Knowledge of referral systems and general bed management procedures
Skills and Abilities
Essential
- Have sound assessment skills and ability to articulate outcomes to CYP, families, other clinicians, practitioners and stakeholders
- Ability to provide management and clinical supervision to the workforce
- Ability to remain motivated
- Ability to carry out therapeutic interventions with this patient group
- Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours
- Demonstrable commitment to the focus on quality, promotes high standards to consistently improve patient outcomes
- Ability to work across boundaries and look for collective success, listens, involves and respects and learns from the contributions of others
- High level mental health assessment and risk assessment and formulation skills
- Case management skills focusing on the needs of the CYP and the context of their pathway in relation to all clinical and legal processes
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Able to anticipate and resolve problems before they arise
- Good organiser, influencer and networker
- Compassionate in meeting the needs of vulnerable children and young people and their families and carers.
- Able to engage with vulnerable people and work effectively in distressing and challenging circumstances
- Able to work flexibly and cooperatively as part of a team
- Able to use own initiative and make decisions independently
- Committed to continual quality and service improvement
- Self-aware and committed to professional and personal development.
- Able to accept and respond positively to feedback from supervision
- Use multimedia materials for presentations in professional settings.
- Excellent interpersonal and communication skills enabling good working relationships with others across professional boundaries
- Able to provide and receive complex sensitive information and negotiate with other clinicians on difficult issues
- Interpersonally calm and able to defuse difficult situations
- Ability to inspire others and work collaboratively.
- Adaptability, flexibility and ability to cope with uncertainty and change
- Works well under pressure and is proactive
- Good organisational and time management skills, ability to plan and prioritise own workload.
- Ability to work as part of a team and independently.
Desirable
- Experience of working within a multicultural framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Pennine Care NHS FT
Address
Heathfield House
Stockport
OL6 7SR
United Kingdom
Employer's website
Employer details
Employer name
Pennine Care NHS FT
Address
Heathfield House
Stockport
OL6 7SR
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384026
Job summary
We are looking for friendly, organised and enthusiastic Receptionists to join our team at Penn Hill Surgery.
We have re-organised our reception and secretarial teams to increase our numbers in reception in order to provide the best service to our patients whilst making the role more varied for staff.
We are looking for part time receptionists to work regular shifts within our core hours and who would ideally also be able to offer additional hours from time to time to assist with leave cover.
- Part-time hours available between 08:30 & 18:30, Tuesdays, Wednesdays, Thursdays & Fridays.
- Must be available to work on Thursdays & Fridays
- Full day shifts - all start at 08:30. There are a variety of finish times, 17:30, 18:00 & 18:30, depending on the day
- Half day shifts - all morning shifts start at 08:30. There are a variety of finish times, eg. 13:00, 13:30, 17:30, 18:00 and 18:30 depending on the day.
We are proud of our hardworking, experienced and supportive team, where colleagues work together to provide excellent patient care. Whether you already have experience in general practice or are looking for a new challenge, we will provide full training and support.
If you would enjoy a fast-paced role where no two days are the same, can juggle a variety of tasks and enjoy helping people, we would love to hear from you. You'll be joining a supportive team and making a difference to our patients every day. For an informal discussion, please contact Karen Tucker, the Deputy Practice Manager.
Main duties of the job
- Provide an efficient, professional and welcoming reception service to patients, visitors and other healthcare professionals.
- Answer telephone calls, deal with general enquiries, explain practice procedures, signpost patients to the most appropriate clinician or service, and accurately relay messages when required.
- Book, amend and cancel appointments using practice systems, ensuring patients with urgent clinical needs are managed appropriately using sound judgement and established procedures.
- Accurately register new and temporary patients, process deductions and maintain patient records using EMIS.
- Action and complete tasks received through EMIS, AskMyGP and email on a daily basis.
- Scan and accurately code clinical correspondence onto patients' electronic medical records.
- Explain practice services and registration requirements to patients and ensure all relevant documentation is completed.
- Process payments for private (non-NHS) services, issue receipts and maintain accurate financial records.
- Work closely with clinical and administrative colleagues to ensure the smooth day-to-day running of the practice and deliver excellent patient care.
- Medical records summarising
About us
Penn Hill Surgery is located just off of Yeovil's town centre and benefits from on-site staff parking.
We are a friendly, forward thinking training practice with a team of 4 GP partners, 2 salaried GPs, a Clinical Pharmacist, 5 Practice Nurses and GP Trainees. Our wider non-clinical team includes Health Coaches, General Practice Assistants (GPAs), Finance, CQC and Performance Administrators, Medical Secretaries, Receptionists, a Deputy Practice Manager and a Practice Manager.
We pride ourselves on having a hardworking, supportive team where colleagues help one another and work together to provide the highest standard of patient care. We are looking for new team members who share our values and will become an important part of our practice team.
As well as offering a rewarding role, we provide 5 weeks' annual leave plus bank holidays (pro rata), a paid sickness scheme and access to the NHS Pension Scheme (or an alternative pension, depending on your choice).
We also believe it's important to enjoy working together. We regularly organise social events, including monthly pub club evenings, activities such as candle making and canvas painting, and annual Summer and Christmas celebrations, giving everyone the opportunity to get together outside of work.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£12.81 to £13.33 an hour £12.81 (inexperienced) £13.33 (+probation)
Contract
Permanent
Working pattern
Part-time
Reference number
A2122-26-0013
Job locations
St. Nicholas Close
Yeovil
Somerset
BA20 1SB
United Kingdom
Job description
Job responsibilities
MEDICAL RECEPTIONIST
Hours:We welcome applications from candidates who would be available to work within our core hours:
- On Tues, Weds, Thurs and Fri 08:30-18:30.
- Hours can be worked over full or half days
- All morning shifts start at 08:30
- There are a variety of finish times available between 13:00, 13:30 (for half days) and 17:30, 18:00 and 18:30 (for full and half days)
Place of Work:Penn Hill Surgery
Reports to:Deputy Practice Manager
Job Summary
We are looking for friendly, organised and enthusiastic individuals to join our hardworking and supportive Reception Team.
We have increased the hours in the reception team in order to provide greater variety in the day-to-day administrative duties, creating a rewarding role that combines reception responsibilities with a range of administrative tasks.
Reception is at the heart of our practice and is often the first point of contact for our patients. This is a busy, fast-paced role where no two days are the same. The successful candidates will enjoy working with people, be able to manage a variety of competing demands, remain calm under pressure and provide a professional, compassionate service to our patients.
Whether you have previous experience working in general practice or are looking for a new challenge, we will provide the training and support needed to help you develop in the role.
You will work closely with our clinical and administrative teams to ensure patients receive the highest standard of care while contributing to the smooth running of the practice.
Main Responsibilities
Reception
Provide a professional, friendly and efficient reception service to patients, visitors and healthcare professionals.
- Answer telephone calls, deal with general enquiries and signpost patients to the most appropriate clinician or service.
- Book, amend and cancel appointments using practice systems.
- Use your judgement and communication skills to ensure patients requiring urgent medical attention are managed appropriately in accordance with practice procedures.
- Explain practice services, registration procedures and temporary patient arrangements.
- Maintain accurate patient records using EMIS.
- Check and update patient demographic details as required.
- Process payments for private (non-NHS) services and issue receipts.
Administration
As well as reception duties, you'll also undertake a variety of administrative tasks, including:
- Actioning tasks received via EMIS, AskMyGP and email.
- Processing new patient registrations, temporary registrations and deductions.
- Scanning and coding clinical correspondence onto patients' electronic records.
- Supporting the wider practice team with general administrative duties to help ensure the smooth running of the practice.
- Summarising patient medical records.
Premises
- Prepare the surgery for the start of the working day.
- Secure the premises at the end of the day when required, ensuring practice procedures are followed.
General Responsibilities
- Attend team meetings, staff meetings and mandatory training.
- Participate in service improvement initiatives.
- Maintain confidentiality at all times in accordance with GDPR, NHS guidance and Practice policies.
- Work flexibly and undertake other duties appropriate to the role as requested by the Partners or Management Team.
Job description Job responsibilities MEDICAL RECEPTIONISTHours:We welcome applications from candidates who would be available to work within our core hours:On Tues, Weds, Thurs and Fri 08:30-18:30.Hours can be worked over full or half daysAll morning shifts start at 08:30There are a variety of finish times available between 13:00, 13:30 (for half days) and 17:30, 18:00 and 18:30 (for full and half days)Place of Work:Penn Hill SurgeryReports to:Deputy Practice Manager Job SummaryWe are looking for friendly, organised and enthusiastic individuals to join our hardworking and supportive Reception Team.We have increased the hours in the reception team in order to provide greater variety in the day-to-day administrative duties, creating a rewarding role that combines reception responsibilities with a range of administrative tasks.Reception is at the heart of our practice and is often the first point of contact for our patients. This is a busy, fast-paced role where no two days are the same. The successful candidates will enjoy working with people, be able to manage a variety of competing demands, remain calm under pressure and provide a professional, compassionate service to our patients.Whether you have previous experience working in general practice or are looking for a new challenge, we will provide the training and support needed to help you develop in the role.You will work closely with our clinical and administrative teams to ensure patients receive the highest standard of care while contributing to the smooth running of the practice.Main ResponsibilitiesReceptionProvide a professional, friendly and efficient reception service to patients, visitors and healthcare professionals.Answer telephone calls, deal with general enquiries and signpost patients to the most appropriate clinician or service.Book, amend and cancel appointments using practice systems.Use your judgement and communication skills to ensure patients requiring urgent medical attention are managed appropriately in accordance with practice procedures.Explain practice services, registration procedures and temporary patient arrangements.Maintain accurate patient records using EMIS.Check and update patient demographic details as required.Process payments for private (non-NHS) services and issue receipts.AdministrationAs well as reception duties, you'll also undertake a variety of administrative tasks, including:Actioning tasks received via EMIS, AskMyGP and email.Processing new patient registrations, temporary registrations and deductions.Scanning and coding clinical correspondence onto patients' electronic records.Supporting the wider practice team with general administrative duties to help ensure the smooth running of the practice.Summarising patient medical records.PremisesPrepare the surgery for the start of the working day.Secure the premises at the end of the day when required, ensuring practice procedures are followed.General ResponsibilitiesAttend team meetings, staff meetings and mandatory training.Participate in service improvement initiatives.Maintain confidentiality at all times in accordance with GDPR, NHS guidance and Practice policies.Work flexibly and undertake other duties appropriate to the role as requested by the Partners or Management Team.
Person Specification
Qualifications
Essential
- PERSON SPECIFICATION
- QUALIFICATIONS
- GCSEs (or equivalent) including English and Maths.
- EXPERIENCE
- Experience of working in a customer-facing role.
- Experience of communicating with members of the public, both face to face and by telephone.
- Experience of using computer systems and standard office software.
- SKILLS & KNOWLEDGE
- Excellent verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Good keyboard and IT skills, with the ability to learn new systems.
- Ability to prioritise workload and manage competing demands.
- Good organisational and time management skills.
- Ability to work accurately and pay attention to detail.
- Ability to use initiative and exercise sound judgement.
- Ability to remain calm and professional in a busy, fast-paced environment.
- Ability to work effectively as part of a team.
- Understanding of the importance of confidentiality and data protection.
- PERSONAL QUALITIES
- Friendly, approachable and professional.
- Reliable, flexible and adaptable.
- Caring, empathetic and respectful towards patients and colleagues.
- Positive attitude with a willingness to learn and develop.
- Honest and trustworthy with a high level of integrity.
- Able to work the required shift patterns, including 8.30am starts and 6.30pm finishes.
Desirable
- EXPERIENCE
- Experience working in a GP practice, healthcare setting or NHS environment.
- Experience in a reception or administrative role.
- Experience of appointment booking and telephone call handling.
- Experience of using EMIS Web or other clinical systems.
- Experience of using AskMyGP.
- KNOWLEDGE
- Knowledge of NHS primary care services and patient pathways.
- Understanding of medical terminology.
- SKILLS
- Experience of scanning and coding clinical documents.
- Experience of patient registration processes.
- Experience of working in a fast-paced healthcare environment.
Person Specification Qualifications Essential PERSON SPECIFICATION QUALIFICATIONS GCSEs (or equivalent) including English and Maths. EXPERIENCE Experience of working in a customer-facing role. Experience of communicating with members of the public, both face to face and by telephone. Experience of using computer systems and standard office software. SKILLS & KNOWLEDGE Excellent verbal and written communication skills. Excellent customer service and interpersonal skills. Good keyboard and IT skills, with the ability to learn new systems. Ability to prioritise workload and manage competing demands. Good organisational and time management skills. Ability to work accurately and pay attention to detail. Ability to use initiative and exercise sound judgement. Ability to remain calm and professional in a busy, fast-paced environment. Ability to work effectively as part of a team. Understanding of the importance of confidentiality and data protection. PERSONAL QUALITIES Friendly, approachable and professional. Reliable, flexible and adaptable. Caring, empathetic and respectful towards patients and colleagues. Positive attitude with a willingness to learn and develop. Honest and trustworthy with a high level of integrity. Able to work the required shift patterns, including 8.30am starts and 6.30pm finishes. Desirable EXPERIENCE Experience working in a GP practice, healthcare setting or NHS environment. Experience in a reception or administrative role. Experience of appointment booking and telephone call handling. Experience of using EMIS Web or other clinical systems. Experience of using AskMyGP. KNOWLEDGE Knowledge of NHS primary care services and patient pathways. Understanding of medical terminology. SKILLS Experience of scanning and coding clinical documents. Experience of patient registration processes. Experience of working in a fast-paced healthcare environment.
Employer details
Employer name
Penn Hill Surgery
Address
St. Nicholas Close
Yeovil
Somerset
BA20 1SB
United Kingdom
Employer's website
https://www.pennhillsurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Penn Hill Surgery
Address
St. Nicholas Close
Yeovil
Somerset
BA20 1SB
United Kingdom
Employer's website
https://www.pennhillsurgery.nhs.uk/ (Opens in a new tab)
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MHST Team Lead
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384025
Job summary
Are you looking for the next step in your leadership career? Do you have extensive experience working within Mental Health Support Teams (MHSTs) or Children and Young People's Mental Health Services? Are you passionate about supporting the development of staff, driving service improvement, and ensuring high quality mental health provision for children, young people, and schools? If so, we would love to hear from you.
This is an exciting opportunity to join our expanding Mental Health Support Team (MHST) service across Hampshire at a time of continued growth and development. We are seeking an enthusiastic, experienced, and motivated professional to provide operational, clinical, and professional leadership to one of our MHSTs.
As an MHST Team Lead, you will play a pivotal role in leading a multidisciplinary team of Education Mental Health Practitioners (EMHPs), Children's Wellbeing Practitioners (CWPs) and Senior Wellbeing Practitioners. You will be responsible for overseeing the delivery of high quality, evidence-based mental health interventions, ensuring safe and effective practice, and promoting positive outcomes for young people, families, and education settings.
You will provide day-to-day leadership, line management, and clinical oversight to team members, supporting their professional development, wellbeing, and performance. You will work collaboratively with schools, partner agencies, and stakeholders to ensure the effective implementation of the MHST model and Whole School Approach.
Main duties of the job
The role will involve:
*Providing leadership and operational management within the MHST.
*Supporting and developing the EMHP, CWP, and wider practitioner workforce.
*Delivering and overseeing evidence-based interventions for children and young people presenting with mild to moderate mental health difficulties.
*Providing clinical guidance, consultation, and risk management support to staff.
Our MHSTs work collaboratively with schools, families, and local communities to improve access to early intervention mental health support. We are committed to developing an inclusive, compassionate, and innovative service that supports both our workforce and young people.
This is an excellent opportunity for an experienced practitioner and leader who is passionate about shaping services, supporting staff development, and driving excellence.
Please include within your application your first and second preferred geographical area(s) of work should your application be successful from the following localities: South East Hampshire, Mid Hampshire, North Hampshire, or West Hampshire.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-CFS-12676
Job locations
Portsmouth Civic Offices
Guildhall Square
Portsmouth
Hampshire
PO1 2GJ
United Kingdom
Osborn Centre
Osborn Road
Fareham
Hampshire
PO16 7ES
United Kingdom
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
CAMHS Basingstoke
Bramblys Drive
Basingstoke
Hampshire
RG21 8UN
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- *A recognised post graduate qualification in Cognitive Behavioural Psychotherapy (or equivalent).
- *Accreditation with the British Association for Behavioural and Cognitive Psychotherapy (BABCP).
- *A recognised qualification in one of the core mental health professions recognised by BABCP, e.g. psychiatric nursing, clinical psychology, medicine, social work, occupational therapy or counselling AND current registration with the core professional body, OR evidence of having achieved the Knowledge Skills and Attitudes (KSA) route to BABCP accreditation.
- *Evidence of relevant continuing professional development.
- *Evidence of post qualification training in clinical supervision relevant to service provision
Experience
Essential
- *Substantial experience in mental health after completing core professional qualification.
- *Substantial post-qualification / accreditation experience of specialist psychological therapy (assessment, formulation, and treatment), maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse, and the threat of physical abuse.
- *A high level of competence in applying a psychological therapy to complex difficulties appropriate for this therapy with the client group, and a proven track record of delivering positive outcomes in this therapy
- *Experience of offering teaching, training, and supervision within a demanding Organisational context.
- *A clear and theoretically informed approach to supervision
- *Experience of representing psychological therapy within the context of multi-disciplinary care within a complex Organisational context.
- *Significant experience of working with the particular client group served by the team / service.
- *Knowledge of guidance and legislation in relation to the client group.
- *A high-level specialist knowledge of the theory and practice of specialist psychological therapy as specified in the appendix, as applied to the client group using this service.
- *Experience of the application of psychological therapy in different cultural contexts and experience of working within a multicultural framework.
- *Evidence of continuing professional development as required by the professional registration/accrediting body specified in the appendix.
- *Knowledge of educational environments.
- *Knowledge of safeguarding issues.
- *Knowledge of capacity and consent issues including Gillick competence.
- *Experience of working and liaising with a wide variety of agencies and stakeholders.
- *Experience of working with anxiety disorders.
- *Experience of working with affective (mood) disorders.
- *Experience of navigating complex social systems and environments, who may have conflicting priorities or agendas.
- *Experience of working with other vulnerable groups (such as LD).
- *Demonstrable knowledge and competence of low intensity cognitive behavioural interventions
- *Demonstrable knowledge and competence of the whole school approached to mental health in education settings.
- *Minimum of 2-4 years working therapeutically within a CYP Mental Health Setting.
- *Experience of delivering CBT informed supervision.
Person Specification
Qualifications
Essential
- *A recognised post graduate qualification in Cognitive Behavioural Psychotherapy (or equivalent).
- *Accreditation with the British Association for Behavioural and Cognitive Psychotherapy (BABCP).
- *A recognised qualification in one of the core mental health professions recognised by BABCP, e.g. psychiatric nursing, clinical psychology, medicine, social work, occupational therapy or counselling AND current registration with the core professional body, OR evidence of having achieved the Knowledge Skills and Attitudes (KSA) route to BABCP accreditation.
- *Evidence of relevant continuing professional development.
- *Evidence of post qualification training in clinical supervision relevant to service provision
Experience
Essential
- *Substantial experience in mental health after completing core professional qualification.
- *Substantial post-qualification / accreditation experience of specialist psychological therapy (assessment, formulation, and treatment), maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse, and the threat of physical abuse.
- *A high level of competence in applying a psychological therapy to complex difficulties appropriate for this therapy with the client group, and a proven track record of delivering positive outcomes in this therapy
- *Experience of offering teaching, training, and supervision within a demanding Organisational context.
- *A clear and theoretically informed approach to supervision
- *Experience of representing psychological therapy within the context of multi-disciplinary care within a complex Organisational context.
- *Significant experience of working with the particular client group served by the team / service.
- *Knowledge of guidance and legislation in relation to the client group.
- *A high-level specialist knowledge of the theory and practice of specialist psychological therapy as specified in the appendix, as applied to the client group using this service.
- *Experience of the application of psychological therapy in different cultural contexts and experience of working within a multicultural framework.
- *Evidence of continuing professional development as required by the professional registration/accrediting body specified in the appendix.
- *Knowledge of educational environments.
- *Knowledge of safeguarding issues.
- *Knowledge of capacity and consent issues including Gillick competence.
- *Experience of working and liaising with a wide variety of agencies and stakeholders.
- *Experience of working with anxiety disorders.
- *Experience of working with affective (mood) disorders.
- *Experience of navigating complex social systems and environments, who may have conflicting priorities or agendas.
- *Experience of working with other vulnerable groups (such as LD).
- *Demonstrable knowledge and competence of low intensity cognitive behavioural interventions
- *Demonstrable knowledge and competence of the whole school approached to mental health in education settings.
- *Minimum of 2-4 years working therapeutically within a CYP Mental Health Setting.
- *Experience of delivering CBT informed supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Portsmouth Civic Offices
Guildhall Square
Portsmouth
Hampshire
PO1 2GJ
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Portsmouth Civic Offices
Guildhall Square
Portsmouth
Hampshire
PO1 2GJ
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Assistant Team Manager
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384024
Job summary
Are you an inspirational leader with a passion for improving the lives of young people with eating disorders?
We are seeking an enthusiastic and motivated professional to join our specialist Eating Disorder Service as an Assistant Team Manager (30 hours).
This is an exciting opportunity for a registered Mental Health Nurse, Children's Nurse, Occupational Therapist, Social Worker, or Allied Health Professional who is passionate about delivering high-quality care and supporting service development.
In this rewarding role, you will spend 50% of your time providing operational leadership and support to the team, and 50% delivering direct clinical interventions to young people and their families. This unique balance allows you to maintain and develop your clinical expertise while gaining valuable leadership experience.
The service offers Family-Based Treatment at the heart of our approach. We also provide a range of innovative individual and group interventions designed to support young people on their recovery journey.
You will join a large, supportive, and highly skilled multidisciplinary team that is committed to clinical excellence, innovation, and continuous improvement. Clinical and operational leaders work collaboratively to ensure the best possible outcomes for young people and their families.
If you are looking for a role where you can influence service delivery, support a dedicated team, and make a meaningful difference to the lives of young people, we would love to hear from you.
Main duties of the job
To be responsible and provide effective case holding and leadership for a clinical CAMHS team.
To provide a high-quality service.
To support and coordinate team functioning with particular focus on;
Management of cases including delivery of care
Clinical leadership.
Performance monitoring and management
Line Management and supervision of staff.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
348-CFS-12564
Job locations
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Registered professional with relevant live registration with a professional body.
- Post basic relevant study equivalent to degree level and relevant to service area
- Commitment to ongoing professional development
- Recognised teaching qualification (e.g., ENB 998 or mentorship qualification
Experience
Essential
- Previous experience at a senior level (band 6 or above) within a similar speciality
- Extensive post qualifying experience in mental health services
- Able to manage a caseload of children and young people with complex mental health needs
- Comprehensive knowledge of interventions specific to CAMHS
- Awareness of service operational policy
- Experience of supervising staff and students
- Experience of leading teams
- To provide supervision for staff including clinical, managerial, and professional
- Experience of staff recruitment and selection, absence management and other staff related issues.
Person Specification
Qualifications
Essential
- Registered professional with relevant live registration with a professional body.
- Post basic relevant study equivalent to degree level and relevant to service area
- Commitment to ongoing professional development
- Recognised teaching qualification (e.g., ENB 998 or mentorship qualification
Experience
Essential
- Previous experience at a senior level (band 6 or above) within a similar speciality
- Extensive post qualifying experience in mental health services
- Able to manage a caseload of children and young people with complex mental health needs
- Comprehensive knowledge of interventions specific to CAMHS
- Awareness of service operational policy
- Experience of supervising staff and students
- Experience of leading teams
- To provide supervision for staff including clinical, managerial, and professional
- Experience of staff recruitment and selection, absence management and other staff related issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Cromwell House
15 Andover Road
Winchester
Hampshire
SO23 7BT
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384023
Job summary
To support the operational, strategic, and financial delivery of Primary Care Network (PCN) objectives. The PCN Manager will act as the central point of coordination for PCN activities, supporting practice engagement, workforce deployment, governance, reporting, and system-level initiatives, while contributing and drafting to business case and funding bid development.
The remit of this role is broad and evolving and will require attention to detail in the delivery of high-quality day to day operations.
Main duties of the job
The PCN Manager provides strategic and operational leadership for the Primary Care Network, working closely with Clinical Directors, member practices, federation teams and external partners. The role is responsible for ensuring effective governance, service delivery, workforce management, performance, finance and contractual compliance across the PCN.
The postholder will coordinate PCN priorities and meetings, oversee delivery of commissioned services and ARRS roles, manage staff and third-party providers, monitor budgets and performance, and ensure contractual requirements and reporting deadlines are met. The role will also lead improvement and change projects, develop partnerships and identify opportunities for funding and service development.
The PCN Manager will act as a key link between Clinical Directors, GP practices, federation support teams and wider NHS/community partners, ensuring agreed priorities are implemented effectively while escalating clinical, financial, workforce and operational risks appropriately.
About us
South Havering Primary Care Network (PCN) brings together 11 GP practices serving over 67,000 people in the south of the London Borough of Havering. As part of the South Havering Neighbourhood, the PCN works with health, care and community partners to improve services for its local population.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£50,000 to £55,000 a year Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
B0167-26-0041
Job locations
Wood Lane Surgery
39 Wood Lane
HORNCHURCH
Essex
RM12 5HX
United Kingdom
Job description
Job responsibilities
We do not facilitate Visa sponsorship
PCN leadership and governance
Support the Clinical Directors and board to set annual priorities, prepare decision papers and maintain an agreed delivery plan, forward meeting schedule, action log, risk register and escalation process.
Keep up to date with relevant NHS strategy and policy, health inequalities frameworks, and local health and care priorities. Become familiar with the local Joint Strategic Needs Assessment and population health profiles for South Havering PCN and the neighbourhood, and use this evidence with the Clinical Directors and practices to shape priorities, services and improvement plans.
Coordinate and attend PCN meetings and practice engagement; communicate decisions clearly, follow up actions and build working relationships across all member practices.
Maintain regular contact with all member practices, understand differences in capacity and local need, and support consistent implementation of agreed PCN services.
Maintain the PCN network agreement and governance records with the Clinical Directors and practice representatives, coordinating updates and approvals where required.
Develop and maintain proportionate PCN policies, procedures and local operating arrangements with the Clinical Directors, practice representatives and federation leads; ensure staff can access current approved versions.
Maintain oversight of contractual obligations, specifications, deadlines, evidence and submissions, escalating delivery or capacity risks early.
Represent the Clinical Directors at agreed operational meetings within delegated authority, referring clinical or strategic decisions back to them.
Work with member practices to identify shared operational pressures and opportunities to collaborate, improving practice resilience and consistency of PCN service delivery.
Oversea third-party ARRS providers contracts
Service delivery and improvement
Oversee operational delivery of PCN services and locally commissioned programmes, including enhanced access, care home support, multidisciplinary working, long-term condition care, proactive care, prevention and health inequalities activity as commissioned.
Manage mobilisation and change projects from scope and stakeholder engagement through implementation, monitoring and evaluation; maintain practical project plans with named owners, milestones and benefits.
Own and deliver a defined portfolio of PCN projects personally, while overseeing projects delegated to the PCN Operations Manager and Digital Facilitator or other staff; agree responsibilities and review progress regularly.
Oversee the PCN single point of access and referral pathways, reviewing demand, allocation, response times, patient experience and improvement opportunities with staff and practices.
Coordinate evaluation of PCN programmes, using activity, outcomes, patient and carer feedback and learning to inform decisions about continuation or improvement.
Coordinate pathway and standard operating procedure development, patient access, referral and administrative processes, and quality improvement with clinical leads and practice teams.
Workforce and people management
Line manage the PCN Operations Manager and Digital Facilitator and PCN non-clinical ARRS staff, including health and wellbeing coaches, social prescribing link workers and care coordinators. Oversee the single point of access service, with day-to-day supervision shared or delegated within the PCN management team as agreed.
Provide operational oversight of PCN clinical ARRS staff and their practice allocations. Work with the employing organisation and professional leads to ensure each member of clinical staff has a named clinical supervisor and a clear day-to-day management contact at each practice where they work. Clinical supervision and decisions remain with appropriately qualified clinical professionals.
Review the capacity, utilisation and service performance of all PCN additional roles with practice and professional leads. Identify gaps in cover or delivery, agree improvements and escalate issues that cannot be resolved within the PCN management team.
Hold regular operational and performance review meetings with third-party providers of ARRS services, normally monthly or quarterly as agreed, following up staffing, allocation, quality and delivery actions.
Lead recruitment, induction, appraisals, wellbeing and performance processes within delegated authority; monitor workforce capacity, vacancies, leave and cover and escalate patient safety concerns.
Identify development needs, support staff progression and organise training and learning opportunities so staff and practices can deliver new pathways, digital workflows and contractual requirements.
Work with clinical and professional leads to ensure additional roles have clear responsibilities, suitable supervision, effective practice placements and development opportunities.
Work with the Clinical Directors and practices to develop the PCN operating model, workforce plan and future services in response to local needs.
Performance, finance and assuranceMaintain a concise PCN performance dashboard covering activity, access, quality, outcomes, inequalities, workforce, milestones and exceptions; oversee the operational and digital reporting delivered by the PCN Operations Manager and Digital Facilitator and use data to support decisions.
Oversee performance monitoring and reporting for PCN contracts and commissioned services. Ensure routine data collection, trackers and draft reports are completed by the PCN management team or other designated staff; review accuracy, risks and exceptions, obtain any required Clinical Director approval and ensure reports are submitted by agreed deadlines.
Present regular performance and delivery updates at PCN meetings and provide clear feedback to member practices. Identify areas for improvement, quick wins and targeted support; work with practices where delivery or performance is below agreed expectations to understand barriers, agree practical actions and monitor progress.
Manage the PCN ARRS budget and finance trackers, monitoring allocations, claims, expenditure, vacancies and forecast variances with federation finance colleagues; work within delegated authority and obtain Clinical Director approval for financial decisions or changes in line with agreed governance.
Meet regularly with federation finance leads and the PCN Clinical Directors to review the PCN finance report, investigate discrepancies, agree actions and inform decisions on workforce and service investment.
Work with federation finance colleagues and the PCN nominated payee to reconcile PCN income and expenditure, track committed funds, investigate payment discrepancies and provide financial assurance to the Clinical Directors and member practices.
Retrieve and provide the monthly PCN statements from the Primary Care Support England (PCSE) portal to the appropriate federation finance leads and Clinical Directors, ensuring secure handling and follow-up of queries.
Coordinate and submit PCN workforce returns and other ICB reports as agreed with the Clinical Directors, checking accuracy, approvals and deadlines.
Support financial planning for budgets, reimbursements, contracts and business cases, including value for money and forecast implications.
Ensure appropriate records, information governance, confidentiality, safeguarding escalation and audit arrangements are followed in conjunction with relevant clinical and organisational leads.
Escalate complaints, incidents and significant service concerns promptly through the appropriate organisational and clinical routes, and support investigations and learning within the scope of the role.
Partnerships and opportunities
Represent the PCN at agreed borough and system operational meetings and maintain effective relationships with the ICB, federation, acute and community providers, local authority, voluntary sector and patient representatives.
Identify and propose new business development and funding opportunities for PCN development and growth.
Develop proposals, business cases and funding bids under the Clinical Directors oversight; assess capacity, clinical governance, commercial and delivery implications before commitments are made.
Interpret public health and population health data with clinical and analytical colleagues to identify needs, strengthen bids and target services and outreach; undertake training in relevant data systems as required.
Build and strengthen relationships with public health, the local authority, NHS providers, voluntary and community organisations and patient groups to support PCN and neighbourhood programmes, quality improvement, outreach and partnership events.
Build relationships with managers in neighbouring PCNs and attend relevant PCN Manager meetings where possible; share learning and work with peers on service development and delivery.
Support meaningful patient and carer involvement and use feedback to improve reach and reduce unwarranted variation.
Working relationships and scopeThe postholder works closely with the PCN Clinical Directors, member practice managers and clinical leads, Havering Health leadership and support functions, PCN staff, neighbouring PCNs and South Havering Neighbourhood partners. This is a practice-facing role requiring regular in-person attendance at PCN practices/meetings, team meetings and partner locations as directed by service needs. The PCN Operations Manager and Digital Facilitator leads assigned day-to-day digital and operational projects, systems and reporting; the PCN Manager sets priorities, provides line management and assurance, resolves escalations and directly manages agreed projects. Clinical decisions and professional supervision remain with the appropriate clinical leads.
Job description Job responsibilities We do not facilitate Visa sponsorshipPCN leadership and governance Support the Clinical Directors and board to set annual priorities, prepare decision papers and maintain an agreed delivery plan, forward meeting schedule, action log, risk register and escalation process. Keep up to date with relevant NHS strategy and policy, health inequalities frameworks, and local health and care priorities. Become familiar with the local Joint Strategic Needs Assessment and population health profiles for South Havering PCN and the neighbourhood, and use this evidence with the Clinical Directors and practices to shape priorities, services and improvement plans. Coordinate and attend PCN meetings and practice engagement; communicate decisions clearly, follow up actions and build working relationships across all member practices. Maintain regular contact with all member practices, understand differences in capacity and local need, and support consistent implementation of agreed PCN services. Maintain the PCN network agreement and governance records with the Clinical Directors and practice representatives, coordinating updates and approvals where required. Develop and maintain proportionate PCN policies, procedures and local operating arrangements with the Clinical Directors, practice representatives and federation leads; ensure staff can access current approved versions. Maintain oversight of contractual obligations, specifications, deadlines, evidence and submissions, escalating delivery or capacity risks early. Represent the Clinical Directors at agreed operational meetings within delegated authority, referring clinical or strategic decisions back to them. Work with member practices to identify shared operational pressures and opportunities to collaborate, improving practice resilience and consistency of PCN service delivery. Oversea third-party ARRS providers contractsService delivery and improvement Oversee operational delivery of PCN services and locally commissioned programmes, including enhanced access, care home support, multidisciplinary working, long-term condition care, proactive care, prevention and health inequalities activity as commissioned. Manage mobilisation and change projects from scope and stakeholder engagement through implementation, monitoring and evaluation; maintain practical project plans with named owners, milestones and benefits. Own and deliver a defined portfolio of PCN projects personally, while overseeing projects delegated to the PCN Operations Manager and Digital Facilitator or other staff; agree responsibilities and review progress regularly. Oversee the PCN single point of access and referral pathways, reviewing demand, allocation, response times, patient experience and improvement opportunities with staff and practices. Coordinate evaluation of PCN programmes, using activity, outcomes, patient and carer feedback and learning to inform decisions about continuation or improvement. Coordinate pathway and standard operating procedure development, patient access, referral and administrative processes, and quality improvement with clinical leads and practice teams.Workforce and people management Line manage the PCN Operations Manager and Digital Facilitator and PCN non-clinical ARRS staff, including health and wellbeing coaches, social prescribing link workers and care coordinators. Oversee the single point of access service, with day-to-day supervision shared or delegated within the PCN management team as agreed. Provide operational oversight of PCN clinical ARRS staff and their practice allocations. Work with the employing organisation and professional leads to ensure each member of clinical staff has a named clinical supervisor and a clear day-to-day management contact at each practice where they work. Clinical supervision and decisions remain with appropriately qualified clinical professionals. Review the capacity, utilisation and service performance of all PCN additional roles with practice and professional leads. Identify gaps in cover or delivery, agree improvements and escalate issues that cannot be resolved within the PCN management team. Hold regular operational and performance review meetings with third-party providers of ARRS services, normally monthly or quarterly as agreed, following up staffing, allocation, quality and delivery actions. Lead recruitment, induction, appraisals, wellbeing and performance processes within delegated authority; monitor workforce capacity, vacancies, leave and cover and escalate patient safety concerns.Identify development needs, support staff progression and organise training and learning opportunities so staff and practices can deliver new pathways, digital workflows and contractual requirements.Work with clinical and professional leads to ensure additional roles have clear responsibilities, suitable supervision, effective practice placements and development opportunities.Work with the Clinical Directors and practices to develop the PCN operating model, workforce plan and future services in response to local needs.Performance, finance and assuranceMaintain a concise PCN performance dashboard covering activity, access, quality, outcomes, inequalities, workforce, milestones and exceptions; oversee the operational and digital reporting delivered by the PCN Operations Manager and Digital Facilitator and use data to support decisions.Oversee performance monitoring and reporting for PCN contracts and commissioned services. Ensure routine data collection, trackers and draft reports are completed by the PCN management team or other designated staff; review accuracy, risks and exceptions, obtain any required Clinical Director approval and ensure reports are submitted by agreed deadlines.Present regular performance and delivery updates at PCN meetings and provide clear feedback to member practices. Identify areas for improvement, quick wins and targeted support; work with practices where delivery or performance is below agreed expectations to understand barriers, agree practical actions and monitor progress.Manage the PCN ARRS budget and finance trackers, monitoring allocations, claims, expenditure, vacancies and forecast variances with federation finance colleagues; work within delegated authority and obtain Clinical Director approval for financial decisions or changes in line with agreed governance.Meet regularly with federation finance leads and the PCN Clinical Directors to review the PCN finance report, investigate discrepancies, agree actions and inform decisions on workforce and service investment.Work with federation finance colleagues and the PCN nominated payee to reconcile PCN income and expenditure, track committed funds, investigate payment discrepancies and provide financial assurance to the Clinical Directors and member practices.Retrieve and provide the monthly PCN statements from the Primary Care Support England (PCSE) portal to the appropriate federation finance leads and Clinical Directors, ensuring secure handling and follow-up of queries.Coordinate and submit PCN workforce returns and other ICB reports as agreed with the Clinical Directors, checking accuracy, approvals and deadlines.Support financial planning for budgets, reimbursements, contracts and business cases, including value for money and forecast implications.Ensure appropriate records, information governance, confidentiality, safeguarding escalation and audit arrangements are followed in conjunction with relevant clinical and organisational leads.Escalate complaints, incidents and significant service concerns promptly through the appropriate organisational and clinical routes, and support investigations and learning within the scope of the role.Partnerships and opportunitiesRepresent the PCN at agreed borough and system operational meetings and maintain effective relationships with the ICB, federation, acute and community providers, local authority, voluntary sector and patient representatives.Identify and propose new business development and funding opportunities for PCN development and growth.Develop proposals, business cases and funding bids under the Clinical Directors oversight; assess capacity, clinical governance, commercial and delivery implications before commitments are made.Interpret public health and population health data with clinical and analytical colleagues to identify needs, strengthen bids and target services and outreach; undertake training in relevant data systems as required.Build and strengthen relationships with public health, the local authority, NHS providers, voluntary and community organisations and patient groups to support PCN and neighbourhood programmes, quality improvement, outreach and partnership events.Build relationships with managers in neighbouring PCNs and attend relevant PCN Manager meetings where possible; share learning and work with peers on service development and delivery.Support meaningful patient and carer involvement and use feedback to improve reach and reduce unwarranted variation.Working relationships and scopeThe postholder works closely with the PCN Clinical Directors, member practice managers and clinical leads, Havering Health leadership and support functions, PCN staff, neighbouring PCNs and South Havering Neighbourhood partners. This is a practice-facing role requiring regular in-person attendance at PCN practices/meetings, team meetings and partner locations as directed by service needs. The PCN Operations Manager and Digital Facilitator leads assigned day-to-day digital and operational projects, systems and reporting; the PCN Manager sets priorities, provides line management and assurance, resolves escalations and directly manages agreed projects. Clinical decisions and professional supervision remain with the appropriate clinical leads.
Person Specification
Values
Essential
- Inclusive leadership, sound judgement, confidentiality and commitment to patient involvement and improvement
Qualifications
Essential
- Degree-level education or equivalent relevant management experience
Desirable
- Leadership, management, project management or quality improvement qualification
Knowledge and Skill
Essential
- Understanding of NHS primary care, PCN contracts, additional roles and governance, or ability to acquire this rapidly
- Ability to manage budgets and trackers, interpret finance and performance information, and meet reporting deadlines
- Strong written communication, stakeholder engagement, negotiation and practical problem solving
- Ability to interpret public health data and translate evidence into service proposals and bids
- Confident use of Microsoft Office and digital reporting tools; familiarity with EMIS or similar systems
Desirable
- Knowledge of neighbourhood or integrated care, long-term condition pathways and population health approaches
- Understanding of NHS strategy, health inequalities and the use of JSNA and population health data to plan local services
Experience
Essential
- Experience of line managing staff, supporting development and coordinating a multidisciplinary workforce
- Evidence of leading projects, service change, contract delivery and performance reporting
Desirable
- Experience managing PCN or NHS budgets, workforce returns, funding claims or financial reporting
- Experience developing business cases, bids, outreach or health and care partnership events
Person Specification Values Essential Inclusive leadership, sound judgement, confidentiality and commitment to patient involvement and improvement Qualifications Essential Degree-level education or equivalent relevant management experience Desirable Leadership, management, project management or quality improvement qualification Knowledge and Skill Essential Understanding of NHS primary care, PCN contracts, additional roles and governance, or ability to acquire this rapidly Ability to manage budgets and trackers, interpret finance and performance information, and meet reporting deadlines Strong written communication, stakeholder engagement, negotiation and practical problem solving Ability to interpret public health data and translate evidence into service proposals and bids Confident use of Microsoft Office and digital reporting tools; familiarity with EMIS or similar systems Desirable Knowledge of neighbourhood or integrated care, long-term condition pathways and population health approaches Understanding of NHS strategy, health inequalities and the use of JSNA and population health data to plan local services Experience Essential Experience of line managing staff, supporting development and coordinating a multidisciplinary workforce Evidence of leading projects, service change, contract delivery and performance reporting Desirable Experience managing PCN or NHS budgets, workforce returns, funding claims or financial reporting Experience developing business cases, bids, outreach or health and care partnership events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Havering Health Ltd
Address
Wood Lane Surgery
39 Wood Lane
HORNCHURCH
Essex
RM12 5HX
United Kingdom
Employer's website
http://haveringhealth.co.uk/ (Opens in a new tab)
Employer details
Employer name
Havering Health Ltd
Address
Wood Lane Surgery
39 Wood Lane
HORNCHURCH
Essex
RM12 5HX
United Kingdom
Employer's website
http://haveringhealth.co.uk/ (Opens in a new tab)
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Head of Clinical Services
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384022
Job summary
The Head of Clinical Services will provide strong, compassionate leadership and operational oversight of the IOW and Residential Services within Specialist CAMHS. Ensuring the development of the service is clinically led and responsive to the needs of children and young people, with governance and performance that is aligned with the national protocol. The role will ensure the maintenance of the excellent practice and outcomes of our currently existing teams, whilst working collaboratively with our ICB and system partners. To achieve this, we are seeking to recruit a values based leader in line with the Trusts CARE values (compassion, accountability, respect and excellence) with experience of successfully leading in large organisations and through periods of change.
This is a 12 months fixed term / secondment.
We welcome conversations about this role. If you are interested please get in touch with Karen Dixon, Associate Director, [email protected]
Main duties of the job
This is a key role in providing strong and visible leadership within the CAMHS subdivision, of the Children & Families Division and, as part of the CAMHS senior leadership team, will work to ensure the delivery of high quality, safe care.
Be accountable for the operational delivery of clinical services across the CAMHS subdivision. Working as part of the Senior Leadership Team, and under the supervision of the Associate Director, managing the associated integrated clinical, operational, staffing, governance and financial performance.
Support the Associate Director(s) and Associate Clinical Director to translate the vision of integrated management and governance into safe, effective and efficient service delivery. Using their leadership skills, they will be a visible, accessible and professional presence, providing leadership and supervision.
Lead in new ways of working and change across the service, and with partners, will ensure the services can deliver the care our children, young people and families need and want. This will include adapting to the changing requirements emerging over time and supporting changes to both the service delivery model and staffing structures.
Have a close working relationship with the Associate Director, particularly with regards to the delivery of integration and transformation plans. They will also work closely with the Associate Clinical Director and the Head of Quality Governance for clinical safety and effectiveness across CAMHS
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 8b
Salary
£66,582 to £77,368 a year Please note for part time hours the salary will be pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
348-CFS-12050
Job locations
East Cowes Clinic
East Cowes Medical Centre, Church Path
East Cowes
Isle of Wight
PO32 6RP
United Kingdom
Swanwick Lodge
Glen Road, off Swanwick Lane
Southampton
Hampshire
SO31 7HD
United Kingdom
Hockley House
Hayter Gardens
Romsey
Hampshire
SO51 7QU
United Kingdom
Westwood House
100 Peartree Avenue
Southampton
Hampshire
SO19 7JL
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- *Registered professional with HCPC, NMC or Social Work England.
- and
- *Higher level education in a relevant field or equivalent with postgraduate management qualification or equivalent experience.
- *Training to masters or equivalent experience.
Person Specification
Qualifications
Essential
- *Registered professional with HCPC, NMC or Social Work England.
- and
- *Higher level education in a relevant field or equivalent with postgraduate management qualification or equivalent experience.
- *Training to masters or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
East Cowes Clinic
East Cowes Medical Centre, Church Path
East Cowes
Isle of Wight
PO32 6RP
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
East Cowes Clinic
East Cowes Medical Centre, Church Path
East Cowes
Isle of Wight
PO32 6RP
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Social Prescriber (Frailty) - Havering Liberty PCN
Havering Health Ltd View all jobs
Posted 8 day(s) ago
Reference: 2384021
Job summary
Are you motivated with excellent organisation and communication skills? Do you want to make a difference to support people to live longer and healthier lives? Do you have an interest in frailty?
Havering Liberty Primary Care Network is looking to appoint a Social Prescriber who has an interest in working with older individuals living with frailty or complex needs to live longer and healthier lives. The post holder will be part of an already established Social Prescribing team and will join our current Frailty Social Prescriber in supporting our PCN-Aligned Community Team (PACT), which consists of an Enhanced Nurse and Nursing Associate. PACT completes home visits to proactively undertake comprehensive geriatric assessments and LTC reviews, delivering high-quality, personalised and anticipatory care to promote rehabilitation and prevent deterioration. The Frailty Social Prescriber will build a strong understanding of the services available to support these patients and their carers holistically. They will work closely with the PCN multidisciplinary team, GP practices and voluntary, community and social enterprise organisations to meet the needs of patients, families and carers.
Main duties of the job
The post holder will support older people living with frailty to live longer, healthier lives. They will work closely with Liberty PCNs five GP practices, the wider PCN team, the local authority, including social care and housing, and Voluntary Community and Social Enterprise organisations to ensure individuals receive appropriate, coordinated support.
The Frailty Social Prescriber will assist patients whose care is coordinated by the PCN Aligned Community Team (PACT). PACT serves as a single point of contact for individuals and carers, coordinating the provision of comprehensive, integrated care in collaboration with other services and professionals, such as specialist community teams, social prescribers, voluntary sector organisations, and primary care. The responsibility of the Frailty Social Prescriber is to develop an understanding of services that can support patients and carers from a holistic perspective.
The post holder will work with individuals from various cultural and social backgrounds. The ability to perform effectively in a diverse and occasionally demanding environment is required.
About us
We are a collaborative neighbourhood healthcare network of five General Practices serving the population with an extended multi-disciplinary team seeking to provide accessible, patient-centred, and high-quality primary care services that promote the health and well-being of our community and our workforce.
The PCN supports numerous innovative projects, looking to improve the health and well-being of our community, e.g. Social Prescriber projects supporting High Intensity Users, bereaved family/friends of recently deceased patients and identifying carers to complete welfare checks.
The Leadership Team of Havering Liberty PCN is headed by the Clinical Director. This team includes the Strategy and Transformation Manager and the PCN Operations Manager and Digital Facilitator working in collaboration with Leads for each practice within the PCN. The PCN receives support from Havering Health Ltd, its GP Federation, which employs the PCN workforce. The GP Federation plays a crucial role in providing innovative, high-quality, and responsible healthcare services to the residents of Havering.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£29,000 to £35,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B0167-26-0037
Job locations
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Cranham Village Surgery
143 Ingrebourne Gardens
UPMINSTER
Essex
RM14 1BL
United Kingdom
Haiderian Medical Centre
181 Corbets Tey Road
UPMINSTER
Essex
RM14 2YN
United Kingdom
Avon Road Surgery
UPMINSTER
Essex
RM14 1RG
United Kingdom
Maylands Healthcare
300 Upper Rainham Road
HORNCHURCH
Essex
RM12 4EQ
United Kingdom
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
The post holder will support older people living with frailty to live longer, healthier lives. They will work closely with Liberty PCNs five GP practices, the wider PCN team, the local authority, including social care and housing, and Voluntary Community and Social Enterprise organisations to ensure individuals receive appropriate, coordinated support.
The Frailty Social Prescriber will assist patients whose care is coordinated by the PCN Aligned Community Team (PACT). PACT serves as a single point of contact for individuals and carers, coordinating the provision of comprehensive, integrated care in collaboration with other services and professionals, such as specialist community teams, social prescribers, voluntary sector organisations, and primary care. The responsibility of the Frailty Social Prescriber is to develop an understanding of services that can support patients and carers from a holistic perspective.
The post holder will work with individuals from various cultural and social backgrounds. The ability to perform effectively in a diverse and occasionally demanding environment is required.
Training and support
The successful candidate will have excellent interpersonal and communication skills, strong organisational abilities, patience and empathy. They should have substantial experience as a social prescriber, having worked in health, social care, or the voluntary, community and social enterprise sector, with at least two years of direct engagement with individuals, families, or carers.
The post holder will be supported in their training and professional development by peer social prescribers, line manager and clinical supervisor. The post holder will be encouraged to attend any training courses that are relevant to the role.
Key Responsibilities
Service Delivery
Build a robust knowledge of health, social and third sector provision available within Havering and surrounding areas.
Promote social prescribing, its role in self-management, and the wider determinants of health.
Build relationships with key staff in GP practices within Liberty PCN. Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on social prescribing matters.
Work proactively to develop strong links with all local agencies to encourage referrals, to recognise services requirements and enable confident approach to making referrals.
Work in partnership with all local agencies to raise awareness of social prescribing and demonstrate how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide referring agencies with regular updates relating to social prescribing and include training for their staff to promote effective access to information and encourage appropriate referrals.
Work proactively in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
Personalised Care and Support
Build relationships with patients, their families and carers. Meet people on a one-to-one basis, undertaking home visits where appropriate within organisations policies and procedures or consulting via the telephone giving people time to tell their stories and focus on what matters to me?
Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices.
Anticipate barriers to communication.
Be a friendly source of information about wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring.
Communicate effectively with patients, families and carers recognising the need for alternative communication methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals to co-produce a simple personalised support plan; based on the persons priorities, interests, values and motivations, including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Provide follow-up to ensure that they are happy, engaged, included and receiving good support.
Where required and as appropriate, refer patients back to other health professionals within the PCN.
General Tasks
Produce accurate records of patient contact, consistent with legislation, policies and procedures.
Work closely with GP practices within the PCN to ensure that social prescribing referral codes are input into the clinical system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements.
Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.
Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Collaborative working relationships
Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity.
Collaborates with multi-disciplinary PCN team
Use healthcare technologies to optimise service delivery, patients access, and continuity of care
Management
Demonstrates understanding of the implications of national priorities for the team and/or service.
Uses resources effectively to manage patient treatment in line with local guidance and makes recommendations for changes where improvements can be made.
Follows professional and organisational policies
Education, learning and development
It is the responsibility of the employee to comply with all organisational and statutory requirements (eg. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance).
Engages in annual appraisal, developing objectives to inform a Personal Development Plan, which may include 360-degree appraisal and use of patient feedback.
Participate in teaching and training of medical, nursing, and all other practice staff.
Supports the practice staff and responds to requests for advice and assistance.
Complete all mandatory and statutory training required by the role.
Take responsibility for personal development, learning and performance and maintain education through attendance on any courses and/or study days necessary to ensure that professional development requirements are met.
Undertaking additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment.
Understands and demonstrates the characteristics of a role model to members in the team and/or service.
Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.
Quality
Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:
Participating in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement
Alerts other team members to concerns about risk, quality, and safety
Participates in investigation of incidents and events as required
Identifies, applies, and disseminates research findings relating to own practice
Collects data for audit purposes and uses clinical audit to monitor quality in the service
Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Works effectively with individuals in other agencies to meet patients needs
Effectively manages own time, workload, and resources
Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.
Job description
Job responsibilities
We do not provide visa sponsorship
JOB SUMMARY
The post holder will support older people living with frailty to live longer, healthier lives. They will work closely with Liberty PCNs five GP practices, the wider PCN team, the local authority, including social care and housing, and Voluntary Community and Social Enterprise organisations to ensure individuals receive appropriate, coordinated support.
The Frailty Social Prescriber will assist patients whose care is coordinated by the PCN Aligned Community Team (PACT). PACT serves as a single point of contact for individuals and carers, coordinating the provision of comprehensive, integrated care in collaboration with other services and professionals, such as specialist community teams, social prescribers, voluntary sector organisations, and primary care. The responsibility of the Frailty Social Prescriber is to develop an understanding of services that can support patients and carers from a holistic perspective.
The post holder will work with individuals from various cultural and social backgrounds. The ability to perform effectively in a diverse and occasionally demanding environment is required.
Training and support
The successful candidate will have excellent interpersonal and communication skills, strong organisational abilities, patience and empathy. They should have substantial experience as a social prescriber, having worked in health, social care, or the voluntary, community and social enterprise sector, with at least two years of direct engagement with individuals, families, or carers.
The post holder will be supported in their training and professional development by peer social prescribers, line manager and clinical supervisor. The post holder will be encouraged to attend any training courses that are relevant to the role.
Key Responsibilities
Service Delivery
Build a robust knowledge of health, social and third sector provision available within Havering and surrounding areas.
Promote social prescribing, its role in self-management, and the wider determinants of health.
Build relationships with key staff in GP practices within Liberty PCN. Attend relevant meetings and integrate as part of the wider network team, providing information and feedback on social prescribing matters.
Work proactively to develop strong links with all local agencies to encourage referrals, to recognise services requirements and enable confident approach to making referrals.
Work in partnership with all local agencies to raise awareness of social prescribing and demonstrate how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
Provide referring agencies with regular updates relating to social prescribing and include training for their staff to promote effective access to information and encourage appropriate referrals.
Work proactively in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.
Personalised Care and Support
Build relationships with patients, their families and carers. Meet people on a one-to-one basis, undertaking home visits where appropriate within organisations policies and procedures or consulting via the telephone giving people time to tell their stories and focus on what matters to me?
Build trust with the person, providing non-judgmental support, respecting diversity and lifestyle choices.
Anticipate barriers to communication.
Be a friendly source of information about wellbeing and prevention approaches.
Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring.
Communicate effectively with patients, families and carers recognising the need for alternative communication methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
Work with individuals to co-produce a simple personalised support plan; based on the persons priorities, interests, values and motivations, including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Provide follow-up to ensure that they are happy, engaged, included and receiving good support.
Where required and as appropriate, refer patients back to other health professionals within the PCN.
General Tasks
Produce accurate records of patient contact, consistent with legislation, policies and procedures.
Work closely with GP practices within the PCN to ensure that social prescribing referral codes are input into the clinical system and that the persons use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements.
Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance.
Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Collaborative working relationships
Works within the primary care team, contributing to leadership of service evaluation and research to promote quality improvement activity.
Collaborates with multi-disciplinary PCN team
Use healthcare technologies to optimise service delivery, patients access, and continuity of care
Management
Demonstrates understanding of the implications of national priorities for the team and/or service.
Uses resources effectively to manage patient treatment in line with local guidance and makes recommendations for changes where improvements can be made.
Follows professional and organisational policies
Education, learning and development
It is the responsibility of the employee to comply with all organisational and statutory requirements (eg. health and safety, infection control, equality and diversity, confidentiality, safeguarding adults and children, information governance).
Engages in annual appraisal, developing objectives to inform a Personal Development Plan, which may include 360-degree appraisal and use of patient feedback.
Participate in teaching and training of medical, nursing, and all other practice staff.
Supports the practice staff and responds to requests for advice and assistance.
Complete all mandatory and statutory training required by the role.
Take responsibility for personal development, learning and performance and maintain education through attendance on any courses and/or study days necessary to ensure that professional development requirements are met.
Undertaking additional training where necessary to provide enhanced services and participate in training programmes implemented by the PCN/practices as part of this employment.
Understands and demonstrates the characteristics of a role model to members in the team and/or service.
Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.
Quality
Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:
Participating in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement
Alerts other team members to concerns about risk, quality, and safety
Participates in investigation of incidents and events as required
Identifies, applies, and disseminates research findings relating to own practice
Collects data for audit purposes and uses clinical audit to monitor quality in the service
Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Works effectively with individuals in other agencies to meet patients needs
Effectively manages own time, workload, and resources
Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.
Person Specification
Knowledge and Skill
Essential
- NHS Priorities and Issues
- Good working knowledge of Outlook, Word, Excel, Power point, Access
- Update and maintain efficient administration systems
- Maintain confidentiality/data protection
- Able to analyse systems to improve services
- Establish and maintain good working relationships
- Excellent interpersonal skills
- Team Player
- Clear communication skills including excellent writing, data entry and presentation skills
- Able to construct and deliver clear information/instructions to others
- Able to multi-task
- Able to work without supervision and use own initiative
- Organise and prioritise own workload
- English language competency sufficient to communicate effectively with all staff and clients
- Demonstrates attention to detail, accuracy and numeracy skills
Desirable
- Advanced level IT skills
Experience
Essential
- Working in the role of a social prescriber for a minimum of 2 years
- Working in a multi-professional team environment.
- Significant administrative experience
- Handling sensitive and confidential information
Desirable
- Working in an NHS environment
- Experience of using EMIS
Other
Essential
- Able to travel efficiently throughout the area of Havering Liberty PCN
- Commitment to continuing professional development
Desirable
- Standard driving skills and access to own vehicle for work purposes
Qualifications
Essential
- NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy
Demonstration of PCN Values
Essential
- Patient centred care and health equity
- Sustainability and efficiency
- Collaboration and team working
- Quality and excellence
- Inclusivity and respect
- Accountability and integrity
Person Specification
Knowledge and Skill
Essential
- NHS Priorities and Issues
- Good working knowledge of Outlook, Word, Excel, Power point, Access
- Update and maintain efficient administration systems
- Maintain confidentiality/data protection
- Able to analyse systems to improve services
- Establish and maintain good working relationships
- Excellent interpersonal skills
- Team Player
- Clear communication skills including excellent writing, data entry and presentation skills
- Able to construct and deliver clear information/instructions to others
- Able to multi-task
- Able to work without supervision and use own initiative
- Organise and prioritise own workload
- English language competency sufficient to communicate effectively with all staff and clients
- Demonstrates attention to detail, accuracy and numeracy skills
Desirable
- Advanced level IT skills
Experience
Essential
- Working in the role of a social prescriber for a minimum of 2 years
- Working in a multi-professional team environment.
- Significant administrative experience
- Handling sensitive and confidential information
Desirable
- Working in an NHS environment
- Experience of using EMIS
Other
Essential
- Able to travel efficiently throughout the area of Havering Liberty PCN
- Commitment to continuing professional development
Desirable
- Standard driving skills and access to own vehicle for work purposes
Qualifications
Essential
- NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy
Demonstration of PCN Values
Essential
- Patient centred care and health equity
- Sustainability and efficiency
- Collaboration and team working
- Quality and excellence
- Inclusivity and respect
- Accountability and integrity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Havering Health Ltd
Address
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Employer's website
Employer details
Employer name
Havering Health Ltd
Address
Hornchurch Healthcare
Romford
Essex
RM11 1AX
United Kingdom
Employer's website
Apply Now
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Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384020
Job summary
We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children, Child Protection and children with Neuro Diverse conditions.
We are looking for a capable, helpful and enthusiastic key player to provide support to the medical staff within the team, as well as outside agencies. This will include handling calls, making appointments, and typing reports (AI reformatting and audio dictations). For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of the collation of data to evidence outcomes.
The successful candidate must have excellent time management skills and have a good knowledge and understanding of IT systems to enable you to work accurately to deadlines, sometimes under pressure, to use your own initiative, and be able to prioritize workloads.
The role will be for 22.5 hours per week, working 3 full days per week, to include a Friday. Hours will be 09:00 am to 17:00pm, It is essential to the service that a 17:00pm finish is required due to our core hours.
Main duties of the job
- Use & accurately populate the electronic record system (SystmOne) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy
- Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising
- Attend & participate in team/other meetings, ensuring any actions are completed by the required date
- Maintain current office policies & procedures, be actively involved in their development
- Ensure that waiting lists and spreadsheets are updated frequently to ensure good housekeeping
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
348-CFS-12675
Job locations
Battenburg Avenue Clinic
Battenburg Avenue
Portsmouth
Hampshire
PO2 0TA
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- English
- Mathematics
Desirable
- RSA III
- Audiotyping
Person Specification
Qualifications
Essential
- English
- Mathematics
Desirable
- RSA III
- Audiotyping
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Battenburg Avenue Clinic
Battenburg Avenue
Portsmouth
Hampshire
PO2 0TA
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Battenburg Avenue Clinic
Battenburg Avenue
Portsmouth
Hampshire
PO2 0TA
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Business Support Admin Assistant - 0-19 Public Health Service
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384019
Job summary
An opportunity has arisen to join our energetic and vibrant 0 to 19 team in Southampton.
Our 0 - 19 Public Health Service is made up of Health Visitors, School Nurses, Health Care Assistants and Business Support who provide essential and comprehensive support to all the families in Southampton. We are looking for someone who is passionate about patient experience and is looking to make a difference.
Hampshire and Isle of Wight Healthcare Foundation Trust is an innovative, forward-thinking trust who invest in peoples development, wellbeing and take pride in the care of our families and employees alike.
We are offering a full-time contract of 37.5 hours within a supportive team environment where full training will be given.
If you are interested in this post, we would love to hear from you.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
Main duties of the job
To provide an efficient first point of contact to all telephone callers to the service, recording messages accurately, answering a variety of enquiries from internal and external callers and dealing with sensitive and difficult issues in a professional and helpful manner, liaising with other departments as required.
Send emails in accordance with Hampshire and Isle of Wight Healthcare NHS Foundation Trust guidance for sharing patient identifiable data. Distributing emails to team members.
Assist in ordering health promotion literature and resources and maintaining stock levels.
Liaising with schools, to ensure accurate record keeping of school aged childrens registration at schools.
Monitor generic email inbox and action / distribute as required.
Act as first point of contact to all visitors, i.e. health professionals, identifying their requirements and making an appropriate response.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £25,272 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-CFS-12628
Job locations
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Good general Education.
- English GCSE Level 4 or equivalent.
- IT Skill and Knowledge.
Person Specification
Qualifications
Essential
- Good general Education.
- English GCSE Level 4 or equivalent.
- IT Skill and Knowledge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Healthcare Support Worker - CAMHS-LD
Hampshire and Isle of Wight Healthcare NHS Foundation Trust View all jobs
Posted 8 day(s) ago
Reference: 2384018
Job summary
An exciting opportunity has arisen in Hampshire and Isle of Wight Healthcare NHS Foundation Trust, working within the City of Portsmouth.
The Child and Adolescent Mental Health Learning Disabilities (CAMHS-LD) team are recruiting a Senior Health Care Support Worker to work in their team. This post should appeal to enthusiastic and highly motivated candidates who are interested in developing skills in assessment of children with complex needs.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
Main duties of the job
The successful candidate will have a passion for improving the lives of young people with a learning disability, and would ideally, but not essentially, have experience of working within this field. The successful candidate would also show excellent communication skills and the ability to engage young people and children in activities. Previous experience of working with young people, children and their families is desirable.
You will be working as part of a well-established multidisciplinary team of highly experience practitioners. You will have opportunities to develop specialist skills in observations, assessment and care plans, as well as working with the wider system to support families and young people.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
05 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Please note for part time hours the salary will be pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-CFS-12625
Job locations
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- *GCSE in Maths and English at grade A -- C/4-9 or alternatively Functional Skills in Maths and English at Level 2
- *NVQ Level 3 (Diploma)
Experience
Essential
- *Work without direct supervision
- *Practical experience in a health care setting
- *Experience of working with people with learning disabilities / SEND
- *Experience of working independently in community healthcare setting
- *Experience working as part of a team
- *Experience of analysing and communicating complex information verbally and in writing
- *Excellent communication skills, written and verbal
- *Risk Management
- *Knowledge of local health needs strategies, local policies and procedures including safeguarding
- *Commits to maintaining personal development and meeting requirements of revalidation
- *Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- *Knowledge of National agendas and the effect on practice
Person Specification
Qualifications
Essential
- *GCSE in Maths and English at grade A -- C/4-9 or alternatively Functional Skills in Maths and English at Level 2
- *NVQ Level 3 (Diploma)
Experience
Essential
- *Work without direct supervision
- *Practical experience in a health care setting
- *Experience of working with people with learning disabilities / SEND
- *Experience of working independently in community healthcare setting
- *Experience working as part of a team
- *Experience of analysing and communicating complex information verbally and in writing
- *Excellent communication skills, written and verbal
- *Risk Management
- *Knowledge of local health needs strategies, local policies and procedures including safeguarding
- *Commits to maintaining personal development and meeting requirements of revalidation
- *Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact
- *Knowledge of National agendas and the effect on practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Adelaide Health Centre, Western Community Centre
William Macleod Way
Southampton
Hampshire
SO16 4XE
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 8 day(s) ago
Reference: 2384017
Job summary
Are you an experienced Staff Nurse (Mental Health Nurse, Learning Disability Nurse or Registered General Nurse) wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Bradley Apartments in Grimsby and come and experience what delivering great healthcare should feel like. As an experienced Staff Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society. Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental
Main duties of the job
Are you an experienced Staff Nurse looking to work in a supportive environment where kindness and teamwork are valued? Join the team at Bradley Apartments, Grimsby, to deliver great healthcare while advancing your career. Experience fulfillment as you work with a multidisciplinary team dedicated to improving the lives of vulnerable individuals, with support for your mental health, financial wellbeing, and career development. You'll deliver high-quality care for adults with learning disability and autism needs, support team members, and handle responsibilities like assessment and planning of care. Shift pattern includes days, nights, and weekends.
About us
Elysium Healthcare employs over 8,000 staff across 80+ services in England and Wales, specializing in Mental Health, Neurological, and Learning Disabilities care among other areas. Part of Ramsay Health Care's global network, Elysium prioritizes staff wellbeing and career growth. Committed to safer recruitment and inclusivity, they are a Disability Confident employer, advocating for service user welfare. Employees benefit from a comprehensive package including annual leave, career training, financial support platforms, and a range of discounts, all designed to support those who care for others in the community.
Details
Date posted
05 October 2026
Pay scheme
Other
Salary
£36,832 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1559529084
Job locations
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Job description
Job responsibilities
Are you an experienced Staff Nurse (Mental Health Nurse, Learning Disability Nurse or Registered General Nurse) wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Bradley Apartments in Grimsby and come and experience what delivering great healthcare should feel like.
As an experienced Staff Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society. Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career.
What you will be doing:
As a qualified Staff Nurse (RMN, RNLD or RGN), you will ensure adults with learning disability and autism needs in this Learning Disability and Autism service receive high-quality care, while also supporting your colleagues and promoting positive teamwork.
The wards are busy, with plenty to keep you engaged and motivated, and a good amount of routine and variety. Your day-to-day will include:
- Providing high-quality, effective and compassionate nursing care to service users
- Being responsible for the assessment, planning, implementation and evaluation of care
- Providing mentorship and support to team members
- Observing, recording and reporting all service user changes, and maintaining accurate records of care provided
The shift pattern is 12.5 hours a day, 3-4 days a week including days, nights and weekends on rota basis. 40 hours per week.
Skills and knowledge you will have:
- A relevant nursing qualification
- NMC registration
- Strong team-working skills
- A high level of self-motivation and a flexible approach
- A positive attitude and be naturally caring and compassionate
- A commitment to high-quality care and to values and evidence-based practice
Where you will be working:
Location:Bradley Road, Grimsby, Lincolnshire, DN37 0AA
You will work at Bradley Apartments, a specialist service for men and women living with complex needs who may have a primary diagnosis of learning disability, mental health issue or personality disorder.
You will work as part of the multidisciplinary team to support people who display behaviours of concern and pose challenges for services, including those with highly complex and severe challenging behaviour.
Bradley Apartments is located in Bradley, Grimsby, and North East Lincolnshire. The location provides a more relaxed local environment than a busy inner-city setting, which supports service users engaging in their therapeutic programme, thus increasing the pace of recovery and speeding up discharge.
What You’ll Get:
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £36,832
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Subsidised meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job description Job responsibilities Are you an experienced Staff Nurse (Mental Health Nurse, Learning Disability Nurse or Registered General Nurse) wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Bradley Apartments in Grimsby and come and experience what delivering great healthcare should feel like. As an experienced Staff Nurse from the NHS or private sector in the UK, you can join a multidisciplinary team that works well together to change lives for the better as you develop specialist skills and make a real difference for some of the most vulnerable people in society. Your career at Elysium will be rewarding and fulfilled, where you can take pride in knowing that you've made a difference. While you're caring for service users, improving their lives and looking out for your colleagues, we'll be looking after you. With Wellbeing support and activities to support your mental health, a range of benefits that can save you money and make a difference, and development to nurture your career. What you will be doing: As a qualified Staff Nurse (RMN, RNLD or RGN), you will ensure adults with learning disability and autism needs in this Learning Disability and Autism service receive high-quality care, while also supporting your colleagues and promoting positive teamwork. The wards are busy, with plenty to keep you engaged and motivated, and a good amount of routine and variety. Your day-to-day will include: Providing high-quality, effective and compassionate nursing care to service users Being responsible for the assessment, planning, implementation and evaluation of care Providing mentorship and support to team members Observing, recording and reporting all service user changes, and maintaining accurate records of care provided The shift pattern is 12.5 hours a day, 3-4 days a week including days, nights and weekends on rota basis. 40 hours per week. Skills and knowledge you will have: A relevant nursing qualification NMC registration Strong team-working skills A high level of self-motivation and a flexible approach A positive attitude and be naturally caring and compassionate A commitment to high-quality care and to values and evidence-based practice Where you will be working: Location:Bradley Road, Grimsby, Lincolnshire, DN37 0AA You will work at Bradley Apartments, a specialist service for men and women living with complex needs who may have a primary diagnosis of learning disability, mental health issue or personality disorder. You will work as part of the multidisciplinary team to support people who display behaviours of concern and pose challenges for services, including those with highly complex and severe challenging behaviour. Bradley Apartments is located in Bradley, Grimsby, and North East Lincolnshire. The location provides a more relaxed local environment than a busy inner-city setting, which supports service users engaging in their therapeutic programme, thus increasing the pace of recovery and speeding up discharge. What You’ll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Annual base salary of £36,832 The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Subsidised meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential
- A relevant nursing qualification and NMC registration are required. Strong team-working skills, high self-motivation, flexibility, and a compassionate attitude are essential. A commitment to high-quality care and evidence-based practice is also expected.
Person Specification Qualifications Essential A relevant nursing qualification and NMC registration are required. Strong team-working skills, high self-motivation, flexibility, and a compassionate attitude are essential. A commitment to high-quality care and evidence-based practice is also expected.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
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