Job description

Job responsibilities

Please see detailed Job Description and Person Specification attached which outlines the main responsibility and experience of the candidate we are looking for.

Person Specification

Essential and Desirable as demonstrated on application form

Essential

• Degree in Engineering, Science or Energy or related discipline or equivalent experience e.g. Management NVQ 4/5
• Must have additional post-graduate level knowledge either through a relevant Masters' qualification or equivalent experience.
• Good knowledge of energy efficient working practices Demonstrable track record of working effectively within and through multi-disciplinary teams. Substantial full-time specialist experience gained from working in a complex multi-site environment.
• Significant demonstrable experience in energy management.
• A high level of understanding of building services and centralised plant including CHP, boilers, HVAC, steam system etc.
• A high level of understanding of energy compliance issues, current legislation and mandatory requirements and experience of managing energy legislative programs including UK ETS, EPBR
• Development and implementation of energy management systems, strategies/policies within a complex organisation.
• Experience of utility contracts, tariff negotiation and budget setting / management.
• Experience of fiscal metering, sub-metering strategies for data quality and granularity, Metering software platforms.
• Experience of supporting M&E disciplines within project teams for capital projects and refit/refurbs.
• Good understanding of the Greenhouse Gas Protocol Guidance and Standards
• Able to demonstrate the analytical skills and judgement required to identify/diagnose a range of defects and failures in relation to specific systems/equipment and what actions to take.
• Communicates highly complex or highly sensitive (commercial in confidence) information including use of negotiating skills and persuasive/motivational skills (in order to deliver appropriate performance levels from staff/contractors).
• Line management experience including, appraisals, recruitment and inductions and supportive performance management

Desirable

• Member of relevant healthcare or engineering institutes, i.e. IHEEM, HEFMA, CIBSE, IET, CIOB etc. Chartered Engineer Recognised EMA Energy Manager IVMVP Certified Chartered Energy Manager (Energy Institute) Member of the Energy Institute Efficiency improvement training, i.e. Lean / Six Sigma BREEAM Assessor
• IVMVP Certified
• Chartered Energy Manager (Energy Institute)/Recognised EMA Energy Manager
• Experience in working in a similar role, e.g. in the - NHS.
• Previous experience of working with or implementing an energy management system certified to ISO 50001:2018 (and recertification)
• Good working knowledge of building management controls/systems and their role within the discipline of energy management.
• Understanding of Systemslink data monitoring and management software
• Understanding of meter agents/dataflows and Balancing and Settlement code and Uniform Network Code

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

co/ Industrial Block, John Radcliffe Hospital

Hedley Way

Headington, Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for a radiographer who wishes to join our specialised diagnostic and interventional team at the forefront of Neuroradiology in the UK. We offer an induction package, clinical supervision, individualised support around the specialist skills required to meet the needs of our patients and this is provided by all members of the multi-disciplinary team. We offer the opportunity for professional development to undertake post graduate qualifications including MRI, CT, Spinal Intervention and Reporting.

You will need to have a BSc (Hons) or equivalent in radiography and have a valid HCPC registration as well as a comprehensive CPD portfolio.

Successful candidates will be required to participate in a shift pattern, weekend working and a 24/7 on call service.

• Being part of a multidisciplinary team, providing high quality patient care and diagnostic imaging within the Regional Neurosciences Centre, also including provision of on-call system.
• To be a Specialist Neuroradiographer in each imaging modality, with a high level of theoretical and practical knowledge as well as skills, allowing informed decisions to be made on imaging techniques.

Person Specification

KNOWLEDGE

Essential

• Working knowledge of relevant professional and NHS policies
• Knowledge of practical implications of IRMER (2000) regulations

Desirable

• Knowledge of Neuroradiology specific techniques

SKILLS

Essential

• Excellent interpersonal and communication skills
• Good organisational skills
• Ability to manage own workload
• To be a self-motivated individual and have the ability to use initiative

EXPERIENCE

Essential

• Post qualification experience
• Previous experience in IV cannulation
• IT Basic experience

Desirable

• Previous experience in CT, MRI and/or Angiography

QUALIFICATIONS

Essential

• BSc (Hons) in Radiography or equivalent
• Current HCPC Registration
• Current up to date CPD portfolio
• IV cannulation certificate

Desirable

• Relevant post graduate qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Royal Victoria Infirmary

317 02 Royal Victoria Infirmary

NE1 4LP

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us (Opens in a new tab)

Job description

Job responsibilities

The job description is attached. We are seeking a full time candidate, 37.5 hours per week. Expectations can be discussed in depth at the interview. The ideal candidate will have clear and effective communication and organisation skills, which will come naturally to them whilst supporting colleagues in the delivery of an outstanding patient experience. Having evidence of delivering a high level of customer care to patients will be vital in supporting the business in achieving its objectives.

Person Specification

Qualifications

Essential

• NVQ level 1 or 2 in customer care GCSE English, Maths Grade C or above

Desirable

• Ability to use Systm1 software Experience in working in Primary Care/NHS Ability to use Microsoft Office, Word/Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Imran Ismail and Partners T/A Marston Forest Healthcare

Address

59 Bedford Road

Marston Moretaine

Beds

MK43 0LA

United Kingdom

Employer's website

https://marstonforesthealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• Educated to GSCE level or equivalent, including Maths and English.
• Accredited Clinical Coding qualification and/or ability to pass internal Band 5 Assessment.

Desirable

• Computer course. E.g. ECDL
• Certificate in Anatomy & Physiology
• Medical Terminology qualification

Experience

Essential

• Attended Refresher Training and speciality workshops.
• Ability to code a minimum of 6 specialty areas.
• Ability to code a minimum of 6 specialty areas.

Desirable

• Previous experience using various Patient Administration Systems
• Previous experience using encoders

Knowledge

Essential

• Act as a mentor for less experienced coders.
• Understanding of Data Quality and Caldicott.
• Thorough knowledge of medical terminology, anatomy, and physiology.

Desirable

• Knowledge of: oRelevant legislation, health-sector processes, policies, and current strategies.
• National NHS Contract (relevant to field).

Skills

Essential

• Excellent communication and presentation skills - both verbal and written.
• Excellent interpersonal skills and the ability to communicate complex concepts to diverse groups.
• Microsoft Office applications (Excel, Word, Outlook, PowerPoint).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Royal London Hospital

London

E1 1FR

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Term time: predominantly weekends only. School holidays: available any day of the week.

The Registered Nurse will work as part of the Integrated Care Team, delivering high-quality, holistic and family-centred nursing care to babies, children and young people with life-limiting and life-threatening conditions at the hospice or in their own home.

The post is contracted 22.5 hours per week, worked flexibly in accordance with a rota agreed with the Nursing Service Lead. Shifts run 9:00am - 5:00pm across all care settings. In term time, the post holder will primarily be rostered at weekends; during school holidays, shifts may fall on any day of the week, in order to meet service requirements.

Working autonomously and as part of the multidisciplinary team, the Registered Nurse will assess, plan, implement and evaluate evidence-based nursing care tailored to individual needs.

Assess, plan, implement and evaluate individualised nursing care.

Deliver nursing care within the Hospice at Home and Day Care services.

Promote child and family-centred care.

Undertake nursing assessments and contribute to care planning.

Administer and manage medicines safely in accordance with policy.

Provide complex nursing care, including tracheostomy care, emergency tracheostomy management, deep suctioning, oxygen therapy, invasive and non-invasive ventilation (CPAP/BiPAP), gastrostomy care, nasogastric tube care and stoma care where competent. Training towards skills provided.

Recognise deterioration and escalate concerns promptly.

Maintain accurate electronic patient records.

Provide education and support to parents and carers.

Participate in safeguarding processes.

Maintain a safe clinical environment and practise in accordance with the NMC Code.

Work collaboratively with the multidisciplinary team.

Participate in handovers and MDT meetings.

Support Healthcare Support Workers, students and new staff.

Contribute to a positive team culture.

Participate in audit, quality improvement and incident reporting.

Ensure compliance with CQC standards and organisational policies.

Maintain NMC registration and continuing professional development.

Attend mandatory training, appraisal and supervision.

Support the education of staff, students and parents/carers.

Maintain professional boundaries and confidentiality.

Keep accurate records.

Demonstrate professionalism, integrity and compassion.

Other duties

1. To promote and live the Haven House values of Compassionate, Professional, Respectful and Safe.

2. To work with colleagues across the hospice as part of the Haven House One Team approach fostering collaboration across all care disciplines, ensuring integrated, child-centered care.

3. To conduct yourself in line with the Haven House cultures and behaviours at all times, acting as an ambassador for the hospice.

4. To actively participate in continuous improvement initiatives to support achieving an Outstanding rating

5. To offer flexible support for the work of the organisation, with a flexible approach to new duties and responsibilities as needed to support our vision, mission and values.

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance process.

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Person Specification

Experience

Essential

• Evidence of continuing professional development
• Experience caring for children with complex healthcare needs
• Experience working within a children's hospice, community children's nursing or paediatric setting
• Competent in medicines administration
• Ability to teach and support parents, carers and Healthcare Support Workers
• Excellent communication and interpersonal skills
• Good IT skills, including electronic patient records
• Ability to prioritise workload and manage competing demands
• Ability to work autonomously within professional scope of practice
• Knowledge of safeguarding children procedures
• Understanding of infection prevention and control
• Understanding of health and safety responsibilities
• Flexible approach to working across Hospice at Home and Day Care services
• Full UK driving licence and access to a vehicle, or the ability to travel independently across the hospice catchment area

Desirable

• Experience caring for babies, children and young people with life-limiting or life-threatening conditions
• Competent in gastrostomy, nasogastric (NG) tube and stoma care
• Experience of tracheostomy care, emergency tracheostomy management, invasive ventilation and non-invasive ventilation (CPAP/BiPAP)

Qualifications

Essential

• Registered Nurse (Child, Adult or Learning Disability) with current NMC registration
• 1 year post registration experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Haven House Children’s Hospice

Address

The White House

Woodford Green

Essex

IG8 9LB

United Kingdom

Employer's website

https://www.havenhouse.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

MAIN RESPONSIBILTITES

The post holder works as part of a team under supervision and will:

Participate in the delivery of patient centred care, always maintaining a compassionate and professional attitude.

Contribute to the ward/clinic/department/organisation

Support senior staff in the provision of a caring and safe environment

Demonstrate competence in generic and specialist skills following the completion of the appropriate training and education and within twelve months from commencement in role

Function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.

Clinical Practice

Support qualified staff in the assessment of health needs and the delivery of care for a number of individuals or groups of patients, including clinical risk assessment

Work collaboratively with others as part of the multi-disciplinary team, clinical staff in duties associated with patient care

Treat patients with dignity and respect and maintaining their confidentiality both inside and outside the hospital environment.

To be competent in undertaking a routine ophthalmic imaging procedure on medical devices, the provision of clinical work and any related tasks following formal training under Moorfields Ophthalmic Vision Science practitioners technical competency framework and where needed provide appropriate support for newly appointed staff

Be responsible for the initial reporting of faulty equipment and follow-up repairs, keeping the supervisor or nurse in charge informed ensuring the clinical areas are prepared and maintained throughout the day

Liaise effectively with all stakeholders in the care process including carers and relatives as well as to support colleagues to ensure patients receive care in a timely manner during their visit to any site under the care of Moorfields

Respond appropriately to emergency situations

Act as a chaperone when required

Manage patient flow by monitoring patient times along the patient journey. Report any delays to the supervisor or nurse in charge. Ensure those patients that require special assistance are monitored and supported

Ensure effective handover of patients between shifts/healthcare professionals /departments using a range of communication aids such as verbal handover/ safety huddle/ written documentation/referral

To assist or attend patient basic care where required

Give clear and concise explanation and test instructions to ensure maximum patient understanding and co-operation, taking into account patients who have visual impairment, hearing loss, physical or mental disabilities, learning difficulties, different age groups, cultural differences and non-English speaking patients

Observe and report to senior staff any change in a patients physical and psychological condition

Obtain verbal consent from the patients before any clinical intervention is undertaken, where this is not given report this to senior staff

Ensure any safeguarding concerns are raised with team leader / nurse in charge

Be an active participant in providing education and health promotion advice to patients and their carers

Support patients and/or relatives that are in need of assistance

Identify and act upon acutely unwell members of the public and/or colleagues according to their BLS training.

Professionalism

Maintain and update relevant knowledge and skills, undertaking and completing further training and academic qualifications as appropriate to the role and service requirements

Adhere to all trust policies, guidelines and standards ensuring a high standard of personal and professional behaviour and dress is maintained at all times whilst acting as an ambassador for the trust and a role model to others

Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks

Maintain professional boundaries and working relations with patients and colleagues,

The post holder may be deployed/expected to work in any part of the organisation should the need arise to ensure patient safety is maintained

Communication

Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team, including responding to queries, answering the phone, taking messages, and passing on written and verbal informationIdentify patients individual communication needs and assure correct communication support is provided to those who need using available translating services

To comply with the trust information governance policy and patients confidentiality

Provide patients with information and advice ensuring that the information provided is in a format which meets their needs e.g. large,

Braille or other languages, complying with AIS standards

Maintain a high standard of professional behaviour and ensure effective communication with all members of the multi-disciplinary team, patients, carers and relatives, mindful of own and others body language and barriers which may affect communication

Participate in discussions about patients care and ward/clinic/departmental issues at safety huddle /handover meetings

Person Specification

Education / Qualifications

Essential

• GC/GCSE (or equivalent) Maths and English (Grade C or above)
• Willingness to complete level 2 healthcare apprenticeship

Experience

Essential

• Demonstration of working in a team

Desirable

• Experience working in a NHS / private healthcare setting
• Minimum one year experience in a customer service / front facing role

Knowledge

Essential

• Understanding of equal opportunities

Desirable

• Providing good care

Skills / Abilities

Essential

• Good communication skills written and verbal
• Ability to use Microsoft packages

Desirable

• Demonstrates good customer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Moorfields at Hoxton

1&5 Bracklyn Street

London

N1 7TX

United Kingdom

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

To be able to always follow strict procedures and protocols

To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.

When necessary, to be able to complete stocktakes of medical equipment

Using a Patient Record system experience of Adastra would be an advantage

To complete routine administration checks when working overnight

Always ensuring full patient confidentiality

To work individually or as part of a team

To undertake all relevant training consistent with the requirements of the post

To be flexible in roles undertaken according to the business need

To be available especially on the overnight shifts but with flexibility to work during the day when required

To handle drug stock and replenish when used.

To undertake vehicle checks

To maintain and attend all mandatory training

Our key expectations are:

Self-awareness Living authentically

Adaptability- Being ready to adjust depending on the situation

Openness What you see is what you get

Positivity with a real sense of being able to strive for the impossible

Generosity of spirit- Everyday should be an opportunity to act with kindness

Ability to have fun Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

Fun: People rarely succeed unless they are having fun. Happiness is healthy!

Awesome: We arent here to be average, were here to be awesome!

Humble: Were here to make a difference to the lives of others, NOT to see how important we can become

Brave: We challenge the norm. We have the courage to get the difficult jobs done

Oompf: We have natural oompf! Its infectious!

Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification

Experience

Essential

• Ability to work as a team member and at times in isolation
• Able to exercise initiative in organisation and prioritising
• Effective communication skills both written and oral
• Good literacy and numeracy skills
• Good Interpersonal skills
• Experience of working with IT systems/basic skills (Microsoft)
• Over twenty-five years of age for driving company vehicles
• A full UK Driving Licence held for a minimum two years
• Experienced, confident driver

Qualifications

Essential

• A full UK Driving Licence held for a minimum two years

Desirable

• GCSE/O Level English and Maths

Personal Qualities

Essential

• Enthusiastic and committed about the role
• Flexible Positive and confident disposition
• Commitment to personal and professional development
• Promote the Service with its ever expansion
• Smart appearance at all times
• Professional Conduct at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

FCMS

Address

Ormskirk District General Hospital

Wigan Road

Ormskirk

Lancashire

L39 2AZ

United Kingdom

Employer's website

http://www.fcms-nw.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Experience

Essential

• Substantial experience of managing a extensive and complex caseload of clients with a range of complex mental health problems. Working within a community mental health setting in either the statutory or voluntary sector. Providing clinical supervision. Mentoring students in line with professional requirements

Desirable

• Experience of working in a multi-disciplinary and multi-agency environment. Participation in user involvement in services. Experience of delivering model based psychological therapy.

Qualifications

Essential

• A professional mental health qualification eg RMN, Social Work Degree or equivalent, BSc/Diploma in OT, SROT, Chartered Clinical Psychologist, on the appropriate professional body register and hold current registration with no restrictions.

Desirable

• Post graduate qualification relevant to specialism
• Clinical Supervision qualification
• Training to level 3 in Safeguarding children and young people: roles and competencies for Health Care staff
• Evidence of leadership/management training within a core service

Knowledge and Skills

Essential

• An understanding of the NSF and Mental Health Act/ Mental Health Capacity Act requirements.
• CPA Process
• Excellent communication skills including the ability to engage with clients experiencing a wide range of mental health problems.
• Able to own problems and get involved in the solutions.
• Able to plan creatively to maximise effectiveness of care plans, including complex multi-agency care plans
• Able to work independently and as part of a team
• Excellent clinical assessment skills.
• Ability to be mobile across a geographical area.

Desirable

• Understanding of recovery principles in Mental Health Awareness of community structures and social care management responsibilities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Leatside Surgery

Babbage Road

Totnes

Devon

TQ9 5JA

United Kingdom

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

The post holder will manage all incoming communications including telephone, letter and/or any other forms of communication. The post holder will use information systems to establish the urgent status of potential new referrals. The post holder will manage day to day enquiries and requests for information. The post holder will work to agreed pathways and protocols to support the clinical advisors and Management team within the Department.

They will contribute to the provision of a comprehensive, efficient and effective administrative service for the team.

They will support the staff with day-to-day administration tasks, including appointment letters, managing appointment diaries, sending out group resources, and on-going database management, using the Trust's systems.

This is a busy and varied role responsible for all aspects of administration, including psychological service admin support and will involve service user contact, such as explaining the process of group and individual appointments to service users. Therefore, good interpersonal skills are essential to this post.

The post holder will also be required to work independently and applying a high degree of confidentiality to all their work, as well as using their own initiative whilst being part of a larger admin team and provide support to the wider MDT on an ad-hoc basis. This will include generic administrative tasks, covering other admin roles, including reception, during periods of sickness, annual leave or increased workload.

The post holder will undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Duties and Responsibilities

To coordinate any action plans as set from the team.

To update and maintain trackers for managers.

To be involved in process of confirmation of service user bookings and complete all postal tasks where necessary.

File and store forms and paperwork in relevant files on the shared drive

Provide cover for reception areas during sickness and leave.

To support the managers and teams with the induction of new staff, updating records through online systems and completing relevant online forms.

To maintain and be responsible for maintaining and reporting faults

To order nonstock requisitions and regular monitor stationary levels and order as appropriate.

Scheduling meetings; diary management & room bookings- attend relevant meetings and minute take, where appropriate.

When required, to be the first point of contact for the service user or carer / relative, establishing the nature of the communication.

When required, answer all incoming telephone calls and direct them to appropriate clinician/practitioner across the organisation.

To establish priorities, work independently, and proceed with objectives with minimal supervision.

Liaise with and speak to professionals both internal and external.

To support the clinical team in the clinical management of individual service users as required

• To use knowledge and experience to meet the needs of the team by completing non routine tasks daily.
• To demonstrate excellent IT skills, a good working knowledge of Microsoft Office applications and accurate typing is essential
• Booking, amending and cancelling assessment appointments and group bookings using staff calendars and the electronic patient records.
• Producing opt in, appointment and discharge letters.
• Management of online and paper psychological services diaries.
• Send appointment reminders to service users via text message.
• Management of group waiting list spreadsheet.
• Booking rooms for extra assessments and groups as required.
• Booking, amending, cancelling and outcoming appointments, as well as recording relevant information i.e. reason for appointment cancellation in PARIS,
• Discharging services users in PARIS
• Producing reports using SPIKE/ Excel when needed.
• Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
• To be highly skilled and experienced in the full range of administrative work practices, software programmes, and specialised functional terms.
• To use proficient skills to access, search and retrieve data relevant to team using PARIS
• To update skills as necessary and attend mandatory training.

Person Specification

Qualifications, Education and Training

Essential

• A good level of education to secondary level (GCSE)
• Experience of working in an office environment.
• Experience of note taking (shorthand not required)

Desirable

• NVQ3/RSA3 OR equivalent experience

Experience

Essential

• Be proficient in the use of computerised systems especially Microsoft Office/Word/Excel/Outlook Packages
• To be proficient in diary management.
• To record and transcribe notes, either by hand or on a laptop in meetings
• Maintain a filing system, both paper and computerised systems.

Skills

Essential

• Ability to exercise initiative, tact, and judgement and be able to make decisions within agreed parameters when required to do so.
• Ability to communicate with a range of people, whilst considering the confidential nature of the post.
• Display ability to work as part of a team
• Good customer care skills
• Positive attitude and approach to responding to all queries and contacts in a helpful manner.
• Excellent communication skills when dealing with service users, relatives, carers and other outside agencies either by telephone/ letter or face to face.
• To make judgements, without direct supervision, as to the importance/urgency of workload issues
• The ability to organise and prioritise own workload within an agreed schedule of work and to work under pressure and within agreed timescales

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Prospect House

Prospect House Peace Drive

Watford

WD17 3XE

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The South West Genomic Medicine Service (SWGMS) works with partners across healthcare providers to ensure the successful delivery of NHS Englands national genomic strategy. Bristol NHS Foundation Trust is the lead in this partnership with Royal Devon hosting and supporting a range of functions to support this activity for the whole region. We work in partnership to ensure equity of access to appropriate genomic testing for patients and their families in the NHS and to ensure the delivery of a patient centred, high-quality and innovation driven Genomic Medicine Service. The successful candidate will be required to work closely with the leadership teams across these organisations

This role will require versatility and the ability to meet deadlines and manage change on a daily basis in order to meet the needs of this dynamic and fast-growing area of medicine. Support and training to provide an understanding of the service and service needs will be provided by the SWGMS Project Management Office team.

This post will be based in Exeter at the Royal Devon University Healthcare NHS Foundation Trust and can accommodate a combination of office and remote working if preferable. Whilst an Exeter based role, the post holder will be required to support team members within the Genomic Medicine Service who may be based at other sites and in other healthcare related organisations. As part of a regional organisation, the post holder will be required to travel to partner sites within the South West as required.

Working Pattern: Monday to Friday Office Hours, 37.5 hours per week

Interview Date: 18th September 2026

For further information please contact: Ana Gardiner-Juett Programme Manager [email protected]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Exeter

Devon

EX2 7JQ

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The role aligns with the NHS 10 year plan and focuses on improving access to specialist support within the neighborhood. It centres around early recognition of common mental health and early employment of NICE recommended interventions to prevent more severe and enduring presentations.

A snap shot of the duties include :-

Case find, screen, triage, assess and coordinate the development of care plans for people as part of the Primary Care Team

Provide brief, outcome focussed support and time limited evidence-based interventions for people.

Offer interventions to people using the principles of motivational interviewing.

Prescribing and medication advice within specified scope of practice

Support people to build their emotional resilience and crisis planning tools, promoting self-management skills

Ensure systems are in place to promote smooth pathways between primary care and secondary mental health services.

Proactively recognise and effectively manage the indicators of deteriorating mental health and facilitate appropriate onward referral to HPFT crisis management teams, community teams or via SPA. Where appropriate, you will complete joint assessments with ACMHS. The Mental Health Practitioner will act to negotiate rapid re-access to HPFT clinical services should the need arise and will jointly work with ACMHS to help identify and support patients ready to transition to primary care. The Mental Health Practitioner will be part of developing care plans and preparing people for step down.

Work in partnership with Health and social care professionals from other agencies and organisations including Mental Health Link Workers, Community Navigators, Social Prescribers and other practice staff to map community resources and assets that are available for those with mental health needs within the specific PCN geography and ensure awareness of these is communicated throughout the Primary Care Network.

Work within Primary Care to reduce the need for onward referral to secondary care services where consultation with the Community Psychiatrist or Psychologist can provide the required support whether this is medication review or additional advice and guidance.

To lead collaborative working between the full range of physical health and mental health services to ensure that people who need care are able to access it quickly and are prevented from being excluded from services or falling through gaps.

Establish an ethos within the Primary Care Network based on individual strengths and community assets. Support service users, carers and families to access voluntary services and other relevant community providers and utilise available information to promote self-management approaches as part of a holistic approach

For a more detailed Job Description and Person Specification please see attached document

Person Specification

Qualifications

Essential

• Current professional registration: Registered Mental Health Nurse
• Evidence of relevant post registration training and development in particular motivational interviewing, brief solution focussed interventions, cognitive and behavioural approaches and psychosocial interventions
• Willingness to complete Independent Prescribing within 12m of starting post

Desirable

• Independent Prescriber
• Recognised Post Graduate clinical or leadership qualification relevant to the role
• Mentor and mentorship training

Experience

Essential

• Extensive post registration experience in working with people with mental health needs.
• Community experience in mental health services for adults and older age adults with severe / significant mental illness
• Experience of providing a range of evidence based interventions to people with a variety of mental health problems and serious mental illness
• Considerable experience in the assessment and management of clinical risk.
• Experience in physical health assessment for people with mental health needs.
• Experience of effective collaborative working in partnership to deliver holistic health and social care outcomes.
• Evidence of Interdisciplinary / multi-agency working experience including primary care and community/ voluntary sector.
• Experience of leadership and development of junior colleagues.

Desirable

• Proficient in clinical audits and research.
• Experience of working in primary and secondary mental health services.
• Experience in the planning and delivery of training and practice developments to staff.
• Experience in service evaluation and improvements.
• Experience working in a CAMHS and/or OPMH service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6HG

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

What we offer:

• Hybrid working arrangements – because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
• Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎
• Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process. You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website.

To learn more, please see the job description and person specification.

Person Specification

Qualifications

Essential

• Hold a Masters degree in a relevant subject area OR Educated to post-graduate degree level PLUS extensive knowledge and experience in the field of corporate governance.
• Demonstrate commitment to own Continued Professional Development (CPD).

Experience

Essential

• Experience of holding a corporate governance management role and working effectively with a Board of Directors.
• Proven significant experience coordinating Board of Directors and Board committee meetings.
• Experience of effective and appropriate minute taking.
• Experience of planning and organising a broad range of activities in relation to allocated/related projects.
• Experience of analysing data and to inform reporting and summarising high-level discussions.
• Sound experience of board and corporate governance systems and processes and legal implications.
• Knowledge and experience of Board and Committee management processes and good administrative practices and the roles and relationships between the Chair, Chief Executive, Executive Directors and Non-Executive Directors and Secretariat.
• Experience of managing staff.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

Capitol Way

Barnsley

S75 3FG

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Person Specification

Experience

Essential

• Experience in an administrative/clerical role

Desirable

• Understanding of patient pathways within the NHS

Experience

Essential

• Experience in maintaining and updating databases

Desirable

• Experience of working with Cerner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

St Mark's Hospital

Central Middlesex Hospital

Acton Ln, London

NW10 7NS

United Kingdom

Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are looking to recruit a full-time Senior Healthcare Support Worker to join our friendly and dedicated team within the busy Devon Sexual Health Service (Torbay site).

Working under the supervision of qualified nursing and medical staff, the post holder will play a key role in supporting the delivery of high-quality patient care and ensuring the smooth and effective running of our clinics. The role involves a variety of both clinical and non-clinical duties, including chaperoning patients during examinations and procedures, undertaking venepuncture, preparing and stocking clinical rooms, ordering supplies, managing samples, maintaining accurate patient records, and entering data onto relevant systems.

The successful candidate will receive comprehensive Trust and in-house training, along with competency-based assessments to support their development within the role.

Previous experience in sexual health would be advantageous but is not essential, as full training will be provided. We are looking for someone who is enthusiastic and motivated to deliver excellent patient-centred care, with the willingness to learn and develop new skills within a supportive team environment.

The ability to communicate effectively and interact professionally, sensitively, and respectfully with patients and colleagues is essential. As we care for a diverse patient population, the post holder must demonstrate a non-judgemental approach, excellent interpersonal skills, and a commitment to maintaining patient dignity, confidentiality, and inclusion at all times.

This is an exciting opportunity to join a dynamic, supportive, and rewarding service where you will quickly become a valued member of the team and have the opportunity to make a meaningful difference to the health and wellbeing of our patients.

We welcome applications from individuals who are passionate about providing high-quality care and who share our commitment to delivering an outstanding patient experience.

Our Senior Healthcare Support Workers (SHCSWs) form an essential and well-respected part of our healthcare teams across a number of dynamic settings; out in the community, in our acute hospitals or within our theatres teams to name just a few.

You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person.

Working pattern - We are currently open Monday - Friday 08.00-20.00, May include Saturdays in the future.

Interview Date: Thursday 24th September 2026 and Friday 25th September 2026

For further information please contact: Joanne Andrews [email protected] 01803 656514 or Justine Wright [email protected] 01803 656511

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

• See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Torquay

Devon

TQ2 5YH

United Kingdom

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Pastoral, Religious and Spiritual Care

• To act as a lead for the practice of pastoral, religious and spiritual care
• To facilitate appropriate pastoral, religious and spiritual care to patients living with life limiting conditions and at the end of their life, in the in-patient unit, therapy centre and in the community and to carers and families both pre and post bereavement. To facilitate appropriate pastoral, religious and spiritual care to hospice staff and volunteers. To undertake holistic person centred assessment of individual pastoral, religious and spiritual needs, and support the exploration of issues of spirituality where required.
• To provide advice and support to patients and families around funeral planning and arrangements, including conducting funeral services if requested and as appropriate.
• To facilitate appropriate sacramental ministration at patient bedside if requested.
• To recognize diversity and promote inclusivity and equity across services for people of all religions or with no religious belief.
• To support the provision of spiritual care out of hour needs, establishing appropriate connections within the community to ensure the diverse needs of patients and families are met.
• To keep clear and accurate patient records in accordance with Pilgrims clinical record keeping guidance.
• To regularly attend spiritual care chaplaincy team meetings and support the work of the team across all hospice sites as required.

• To regularly attend multidisciplinary meetings and contribute to multidisciplinary team discussions to ensure the individual pastoral, religious and spiritual needs of patients and families are identified and addressed as part of holistic care planning.
• To contribute to the development and delivery of hospice bereavement services, working collaboratively with counselling and social work colleagues.
• To contribute to the development and provision of holistic psychosocial and wellbeing services.
• To lead on the development and delivery of memorial and remembrance services and work collaboratively with fundraising and marketing teams where required.
• To contribute to the development and delivery of spiritual care awareness and bereavement training for staff and volunteers.
• To support new staff inductions.

• To assist in the recruitment of spiritual care volunteers and to provide appropriate support and supervision to spiritual care volunteers.
• To provide support and supervision to students on placement in the hospice as required.
• To actively engage with faith leaders and other appropriate groups in the local community for the benefit of patients and families.
• Take responsibility for maintaining appropriate CPD, staying abreast of contemporary themes and evidence based practice in pastoral, religious and spiritual care in palliative and health care generally, to inform ongoing service development.

Person Specification

Knowledge

Essential

• An understanding of hospice and palliative care philosophy.
• An understanding of the appropriate use of counselling/listening skills in pastoral work.

Other requirements

Essential

• A broad-based spirituality; deeply rooted but open to all faiths and traditions.
• Able to manage the emotional demands of the post, using support and supervision appropriately.
• Flexible and positive in managing volunteers with varying knowledge, experience and views
• Car driver/ability to travel across sites

Qualifications

Essential

• Appropriate authorisation if a representative of one of the major faith traditions.

Desirable

• Relevant professional training/qualification in healthcare chaplaincy or similar.

Experience

Essential

• Experience of working with bereaved people.

Desirable

• Experience in palliative and hospice care.
• Experience of health care chaplaincy or similar.

Skills and Abilities

Essential

• Excellent interpersonal and communication skills.
• Ability to relate to people of all faiths or none without any urge to proselytise or persuade.
• Demonstrable ability to work effectively as part of a multi-professional team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice In Thanet

Ramsgate Road

Margate

Kent

CT9 4AD

United Kingdom

Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)

Job description

Job responsibilities

Performance, Quality & Governance

• Work within Care Quality Commission (CQC), General Medical Council (GMC), and NHS England frameworks.
• Participate in clinical audits, research, and quality improvement initiatives, particularly within the extended role area.
• Contribute to development of clinical pathways and protocols relevant to the specialty.
• Participate in significant event reviews and complaints handling.
• Maintain compliance with information governance, GDPR, and confidentiality standards.

Communication & Multidisciplinary Working

• Undertake patient consultations via face-to-face and telephone as appropriate.
• Provide specialist advice and guidance to colleagues within the practice, PCN, or wider system.
• Work collaboratively with multidisciplinary teams including nurses, allied health professionals, pharmacists, and secondary care specialists.
• Participate in MDT /CPD meetings, case discussions, and clinical reviews, particularly within the specialty area.
• Promote health education, prevention, and self-management strategies.

Leadership, Education & Service Development

• Contribute to the development and improvement of specialist services within the practice, PCN, or wider system.
• Provide teaching, mentorship, or upskilling to colleagues in the specialist area.
• Contribute to innovation and service redesign to improve patient outcomes and access.

Professional Development

• Maintain competence in both core general practice and the extended role specialty.
• Engage in Continuous Professional Development (CPD), appraisal, and revalidation.
• Maintain evidence of training, accreditation, or experience relevant to the GPwER role.

Health, Wellbeing & Safeguarding

• Promote a holistic approach to patient care, addressing physical, psychological, and social needs.
• Uphold safeguarding responsibilities in line with national and local policies.
• Contribute to a supportive and healthy working environment for colleagues.

Values & Culture

• Demonstrate professionalism, compassion, and patient-centred care.
• Promote a culture of learning, collaboration, and continuous improvement.
• Work flexibly across teams and organisational boundaries to support integrated care.
• Share knowledge and expertise to support workforce development.

Person Specification

Additional Information

Essential

• This job description is not exhaustive. The post-holder may be required to undertake additional duties appropriate to the role, including further development of the extended role in line with service needs.

Required Skills and Competencies

Essential

• Evidence of ongoing appraisal and revalidation.
• Demonstrated experience, training, or accreditation in a defined extended role area.
• Excellent clinical, communication, and consultation skills.
• Ability to work collaboratively within multidisciplinary teams.
• Commitment to high-quality, evidence-based care and continuous improvement.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Ridge Medical Practice

Address

The Ridge Medical Centre

Cousen Road

Bradford

West Yorkshire

BD7 3JX

United Kingdom

Employer's website

http://www.theridgemedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship

Skilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the

Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Experience & Knowledge

Essential

• Demonstrable experience of working with patients with dementia in the care setting
• Demonstrable knowledge with regards cognitive and social stimulation
• Demonstrable experience with working with members of the multi-disciplinary team
• To be able to demonstrate awareness of Trust Dementia Strategy

Desirable

• To have worked within a large team supporting patients and colleagues

Education, Training and Qualifications CPD Requirements

Essential

• Good level of secondary education
• To be able to demonstrate received training to an intermediate level of dementia awareness
• To be able to demonstrate an understanding with regards Safeguarding Vulnerable Adults; Mental Capacity and Deprivations of Liberty

Desirable

• NVQ Level II in Direct Care or Health, or ability to demonstrate an equivalent level of development

Skills and Ability

Essential

• To be able to demonstrate the ability to liaise with all members of the multi-disciplinary team
• To be able to demonstrate the ability to liaise with carers/relatives and patients and support and signpost as appropriate
• To be able to demonstrate the ability to provide clear and concise documentation in line with Trust Policy
• IT Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Sir Robert Peel Hospital

Mile Oak Plantation Lane

Tamworth

B78 3NG

United Kingdom

Employer's website

https://www.uhdb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.

Please refer to the Additional Information attachment before submitting your application.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

Person Specification

QUALIFICATIONS

Essential

• Registered Nurse Mental Health (RMN)
• Evidence of continued professional developmentEssentialApplication form and interview

Desirable

• Evidence of formal post registration learning
• European Computer Driving Licence (ECDL)

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

• Working knowledge of Early Intervention, Primary Care, Recovery, Crisis Resolution & Home Treatment (CRHT) approach and social inclusion
• Working knowledge of Microsoft Office packages, e.g. Word, Excel, PowerPoint, Publisher and Outlook

Desirable

• Experience of collaboration working with other agencies including the voluntary sector

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

• Knowledge and understanding of the Mental Health Act & legal aspects of Mental Health care
• Demonstrable skills in risk assessment and management
• Knowledge of the different approaches to mental health assessment
• Knowledge of evidence based intervention with service users in an all phases of mental illness
• An understanding of national policy in relation to mental health
• Up to date clinical knowledge including risk assessment, dual diagnosis and health and social care needs

Desirable

• Knowledge of child care / protection issues
• Ability to work on social factors affecting mental distress e.g. accommodation, substance misuse, domestic violence, welfare rights

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Leckhampton Lodge

Charlton Lane

Cheltenham

GL53 9DZ

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

• To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
• To comply with the Trusts vision, values and behavioural compact.

Person Specification

Skills

Essential

• Proven Interpersonal /communication skills.
• Effective written communication skills
• Data input skills
• Effective organisational skills

Physical / Mental Ability

Essential

• To work under pressure and to tight deadlines
• To work independently or as part of a team
• To deal effectively with patient enquires
• To use initiative to problem solve

Attitude

Essential

• Committed to delivering quality patient care
• Motivated and enthusiastic- Target and results driven

Knowledge / Qualifications

Essential

• Microsoft Office Packages e.g. Word, Outlook, Power Point, Excel
• AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role
• Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent

Desirable

• Knowledge of Hospital Information Systems
• Knowledge of Trust secretarial Standards
• Knowledge of NHS Waiting Time targets

Experience

Essential

• Working in a customer focussed / service environment

Desirable

• Previous NHS Experience
• Previous Medical Secretarial Experience

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

SUNDERLAND

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

We provide a Multi-professional preceptorship programme that is aligned to the National Preceptorship Framework for Nursing and have been awarded the Interim quality mark from NHS England. Our programme is provided to all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners. In addition to the programme we also offer all preceptees the opportunity of enrolling and completing the level 7 (Masters) 15 credit validated module Preceptorship for Healthcare (AP7026).

Newly qualified Social Workers are offered the Assessed and Supported Year in Employment programme (ASYE) which is similar to a preceptorship programme.

Person Specification

QUALIFICATIONS

Essential

• Registered Nurse with NMC
• Degree or Diploma in Nursing or equivalent
• Willingness to undertake additional training as required.

LENGTH AND / OR NATURE OF EXPERIENCE

Essential

• Experience of working without direct supervision

Desirable

• Previous experience of community nursing practice
• Evidence of post-registration education & training.
• Holistic health assessment course (or equivalent)
• Teaching & assessing qualification

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential

• Ability to work on own initiative, assess patients competently and report back to Team Leader (or appropriate health care professional) relevant changes in patient's condition.
• Ability to effectively manage the workload, prioritise and delegate work in the absence of the Team Leader - District Nurse / Senior Community Nurse
• Ability to liaise effectively within the Primary Health Care Team and with other professionals / agencies

Desirable

• Demonstrable skills in risk assessment and management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

Independent Living Centre

Village Road

Cheltenham

GL51 0BY

United Kingdom

Employer's website

https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)

Job description

Job responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Training/Qualifications

Essential

• Post-graduate doctoral-level training in clinical psychology (or its equivalent) as recognised by the HCPC
• Professional registration with the HCPC as a full member and evidence of CPD as required by the HCPC.
• Formal training in the clinical supervision of qualified staff.

Desirable

• Additional post-qualification training and experience or further qualifications in one or more specialised areas of psychological practice
• Supervision Training
• Accredited DBT training (e.g. British Isles DBT Training, full-model DBT training) or equivalent training in evidence-based approaches for complex emotional needs
• Leadership/Management Training

Experience

Essential

• Experience of working within adults services or their equivalent
• Substantial experience working as a clinical specialist with a wide variety of client groups across the whole life course and presenting with the full range of clinical severity.
• Substantial experience of specialist complex psychological assessment and treatment of patients in a range of settings
• Experience of maintaining a high degree of professionalism in the face of highly emotive and distressing problems, verbal abuse and the threat of physical abuse.
• Experience of working within a multi-cultural framework. Substantial post-qualification experience of working with adults with severe and enduring mental illness within community mental health settings (e.g. CMHT, assertive outreach, rehabilitation or crisis services). Experience of providing professional and clinical leadership, including line management and clinical supervision of qualified and unqualified psychology staff.

Desirable

• Experience of significant service development, design and implementation.
• Experience of specialist assessment and treatment of adults with complex emotional needs and/or a diagnosis of personality disorder.
• Experience of delivering DBT (individual therapy, skills groups, and/or phone coaching) within a full-model DBT programme.

Knowledge/Skills

Essential

• Knowledge of adults' mental health needs in relation to current legislation (including the Mental Health Act 1983 (as amended 2007), the Mental Capacity Act 2005 and relevant safeguarding legislation), government policy and other national initiatives, as well as relevant psychological theory and research.
• Well-developed skills in the ability to communicate effectively, orally and in writing, highly technical, and clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
• Competent user of IT systems, including electronic patient record systems, for clinical documentation, outcome monitoring and data reporting.
• Skills and expertise in providing psychological consultation and advice to other professional and non-professional groups. Doctoral-level knowledge of the theory and practice of a range of highly specialised psychological therapy models applicable to adults with severe and complex mental health problems (e.g. CBT, DBT, systemic, psychodynamic and third-wave approaches), and the ability to select and adapt these appropriately

Desirable

• Post-doctoral research, audit or service evaluation.
• Specialist knowledge of DBT theory and the biosocial model of emotion dysregulation, including skills training, individual therapy, phone coaching and the DBT consultation team model.
• Knowledge of the theory and practice of highly specialised psychological therapies and assessment methodologies.

Other Requirments

Essential

• Ability to identify, provide and promote appropriate means of support to carers and staff exposed to highly distressing situations and severely challenging behaviours
• Ability to identify and employ, as appropriate, clinical governance mechanisms for the support and maintenance of clinical practice in the face of regular exposure to highly emotive material and challenging behaviour.
• Ability to develop and use complex multi-media materials for presentations in public, professional and academic settings.
• Ability to travel independently and flexibly across Trust sites and into the community including for domiciliary visits, to meet the demands of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

West London NHS Trust

Address

Armstrong Way

Southall

UB2 4SD

United Kingdom

Employer's website

https://www.westlondon.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

What should you do next?

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person Specification

Qualifications

Essential

• Master / Bachelor of Pharmacy
• 1 year pre-registration pharmacy training
• Member of the General Pharmaceutical Council

Desirable

• Certificate / Diploma / Masters Degree in Clinical Pharmacy

Previous Experience

Desirable

• Clinical Pharmacy in a hospital environment
• Medicines Information experience

Skills, Knowledge & Aptitudes

Essential

• Evidence of CPD
• Use of Pharmacy computer systems
• Good interpersonal skills
• Time management and prioritisation skills
• Good written and oral communication skills
• Dispensing and checking skills- ability to follow procedures and accurately supply medication
• Awareness of own limitations and when to refer to others for advice
• Awareness and Knowledge of the dignity in care agenda.
• Ability to evidence/demonstrate key values and behaviours in line with the Trust framework: ?Patient Centred ?Safety ?Compassion ?Respect ?Excellence

Desirable

• Computer literacy, including use of Word and databases / spreadsheet programmes
• Report writing skills

Specific Requirements

Essential

• Ability to travel between hospital sites and for on call
• Adaptable to changing circumstances and situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Grantham Hospital

101 Manthorpe Road

Grantham

NG31 8DG

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Recovery Steps - Cumbria is looking for a dedicated Health and Wellbeing Nurse to deliver high-quality, nurse-led care to individuals affected by substance use.

You will play a key role in completing comprehensive health and alcohol assessments, supporting harm reduction and promoting improved health and wellbeing outcomes as part of a multidisciplinary recovery service.

Person Specification

Qualifications

Essential

• You will have an interest in bridging the gap between health and equality.
• You will have a strong interest in working with vulnerable people.
• Registered Nurse: You are a dedicated and registered nurse, either as a general nurse or psychiatric nurse, with the qualifications and commitment to provide exceptional care.
• Clinical Expertise: You have experience in assessing clients to meet healthcare, clinical, and psychosocial needs, including addressing issues related to Blood-Borne Viruses (BBV). Your clinical knowledge is a foundation for providing high-quality care.
• Health Promotion and Harm Reduction: You bring experience in health promotion and harm reduction interventions. Your ability to provide advice and information plays a crucial role in supporting individuals on their journey to recovery.
• Driving licence and access to a vehicle is preferable due to working across various sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Waythrough

Address

Recovery Steps

1st Floor, Stocklund House

Castle Street

Carlisle

Cumbria

CA3 8SY

United Kingdom

Employer's website

https://www.waythrough.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Salaried GP role. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• The delivery of highly effective medical care to the practice population
• The provision of services commensurate with the GMS contract
• Generic prescribing adhering to local and national guidance
• Effective management of long-term conditions
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• Working collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Accept delegated responsibility for a specific area (or areas) of the QOF
• Attend and contribute effectively to practice meetings as required
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process
• Commit to self-learning and instil an ethos of continuing professional development across the practice team
• Support the training of medical students from all clinical disciplines
• Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure
• Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all time

Person Specification

Qualifications

Essential

• Medical Degree: Bachelor of Medicine, Bachelor of Surgery (MBBS/MBChB) or equivalent medical qualification from a recognised university.
• GMC Registration: Full registration with the General Medical Council (GMC) with a current Licence to Practice.
• Familiar with the use of the following systems: SystmOne, ICE, Microsoft Office
• GP Register: Included on the GMC GP Register.
• CCT/CEGPR: Certificate of Completion of Training (CCT) in General Practice or Certificate Confirming Eligibility for GP Registration (CEGPR).
• National Performers List: Included on or eligible for inclusion on the National Medical Performers List for England.
• Indemnity: Appropriate medical defence indemnity (e.g., MPS/MDU).
• Right to Work: Eligibility to work independently in the UK.
• Immunisation Status: Satisfactory immune status for relevant viruses (e.g., Hepatitis B).
• MRCGP qualification

Desirable

• Experience of continued professional development
• Experience of QOF and clinical audit
• Experience of medicines management
• General understanding of the GMS contract

Experience

Essential

• Experience of working in a primary care environment
• Committed to high standards of clinical care
• Experience of working in primary care
• Experience of working in a GP practice
• Disclosure and Barring Service Check

Desirable

• Experience of using SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Richmond Medical Centre

Address

462 Richmond Road

Sheffield

S13 8NA

United Kingdom

Employer's website

https://www.richmondmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

What we offer:

Flexible working options – we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.

Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.

Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions‎

Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Health and wellbeing support – we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process

Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Person Specification

Qualifications

Essential

• Minimum of five GCSE's (including Maths) at Grade 'C' or equivalent qualifications / experience.
• A level in English or NVQ level 3 in Customer Care / equivalent qualifications or equivalent experience.

Experience

Essential

• Competence in the use of a PC and mainframe computer packages.
• Word processing, spreadsheet and data management experience.
• Experience of working in a customer care environment with a focus on
• maintaining and developing customer relationships.

Employer details

Employer name

NHS Blood and Transplant

Address

NHSBT

Liverpool Centre

14 Estuary Banks, Speke

Liverpool

United Kingdom

L24 8RB

United Kingdom

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)