Job summary

B6 Specialist Education Mental Health Practitioner (CBT Therapist)

3wte (37.5hrs)

1wte will be based in Sandwell

2wte will be based in Walsall

Please note: At times there may be a requirement for the postholders to work across the Black Country dependent on service need.

We have an exciting opportunity for an experienced Mental Health Practitioner with a CBT qualification to be part of the Children's and Young People's Mental Health Support Teams (Reflexions).

Main duties of the job

The Reflexions team can provide the opportunity to further develop work within the field of young people's mental health and wellbeing with a focus on development of whole school approaches to mental health and wellbeing and the development of the think family approaches within the schools environment.

The mental health support teams provide individual interventions, guided self-help, parenting and whole school approaches. Working with parents/carers and teaching staff is also part of the service offer.

The post holder will be knowledgeable and experienced in mental health problems and psychiatric disorders and will be expected to carry out in-depth mental health assessments including risk assessments where required. The postholder will also need to be the link worker between the team and the educational settings to ensure that children and young people receive the most appropriate care and interventions and well as being experienced in multi-agency working. Support, advice and consultation to families/carers and other professionals involved in the life of the child/young person will also need to be provided.

About us

The post holder will work in partnership with the Reflexions Team Leader and Clinical Lead to further develop the partnership working that is currently taking place between Education, Local Authority, Child & Adolescent Mental Health Service (CAMHS) and other external agencies.

Applicants should be experienced in mental health at a senior level with the required clinical skills to support the Mental Health Support Team. Experience of recent working with schools and delivering mental health promotional collaborative work in such an arena is vital in order to be able to fulfil the role.

Applicants must have excellent communication skills and be able to network with other agencies such as Public Health, Clinical Commissioning Groups and Local Authorities amongst others as and when required. It is beneficial for applicants to have experience of managing staff.

Job summary

The post holder will work as part of a small team supporting women as they move from secure inpatient care into a community residential setting. Dawn House is part of the Women's Secure Blended Service (WSBS), and this new step-down projectaims to help women build confidence, independence and stability as they prepare for community living. The role involves offering support with daily living skills, meaningful activities, emotional wellbeing, medication self-management and community integration. The post holder will use a trauma-informed approach and will work closely with inpatientstaff at Ardenleigh, ANAWIM, and other partner agencies to help create a smooth transition from hospital to community.

This role is not eligible for visa sponsorship; applicants must have existing work authorisation for the UK.

Due to the nature of the service and the close working relationship with ANAWIM and other women's services, this post is open to female applicants only.

Main duties of the job

Assist in supporting women with complex needs as they transition from secure inpatient care into a community residential environment. Working under the guidance of senior staff, you will contribute to the assessment of needs, the implementation and review of personalised support plans, and the promotion of independence through daily living skills, wellbeing activities and community engagement. You will build therapeutic, trauma-informed relationships that encourage confidence, recoveryand integration into the community. Following the required training, the post holder may support and oversee self-medication processes, including dispensing medication in line with Trust policy and individual support plans.The role involves working across both Dawn House and Ardenleigh to support a smooth, coordinated discharge pathway. You will maintain accurate documentation, communicate effectively with colleagues and partner agencies, and contribute to a safe, respectful and empowering environment that reflects the values of Birmingham and Solihull Mental Health NHS Foundation Trust.

Due to the nature of the service and the close working relationship withANAWIM and other women's services, this post is open to female applicants only.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

We are looking to appoint an individual to be part of the team providing effective and efficient functioning of the safety and security systems within the reception control room.

You will be recruited to support Tamarind Centre which is a Medium Secure Unit. Whilst you will be based in one our three MSUs you may need to support the other MSU sites within Birmingham. You will be expected to meet high standards of physical, relational and procedural security within our medium secure mental health service.

Act as the first point of contact for all visitors and service users to the secure services as well as responding to all telephone enquiries appropriately, whilst portraying themselves in a manner, which positively reflects the values of the organisation and in a way, which will ensure that effective customer care exists with internal and external stakeholders.

The reception control room staff will be required to work a variety of shift patterns to cover the 24-hour time frame usually as part of a team, or as a lone worker with support from staff within the building. This will include the requirement to work at night and during unsocial hours at weekends and on bank holidays.

The post holder will need to undertake training and qualify as a first aider so as to provide 24-hour first aid coverage throughout the service.

Main duties of the job

Under the supervision of the reception control room manager the post holder will be responsible for the provision of a quality customer care service to all visitors, employees and service users contacting or visiting the service.

The post holder will be required to ensure that the integrity of the safety and security provisions are maintained and appropriate procedures are adhered to in the event of a security breach or safety related incident such as fire or medical emergency and that all security equipment is maintained and accounted for.

Act as the main point of contact for all visitors to the Secure and Complex Care Programme locations.

The post holder will demonstrate adaptability and a commitment to continuous learning, proactively acquiring new skills and embracing emerging technologies as service needs evolve.

We are looking for post holders who are enthusiastic, self- motivated and efficient who can work as part of a team or alone.

You will need to be able to work shifts throughout the 24-hour period including nights, weekends and bank holidays.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

0.6wte (22.5hrs) Emotional Health & Wellbeing Practitioner (Specialist Educational Mental Health Practitioner)

We welcome application from practitioners who hold a professional registration in Mental Health or a related field e.g. Registered Mental Health Nurse with NMC Registration, Qualified Social Worker, CBT Therapist or Creative Therapist

Based in the Sandwell Mental Health Support Team (Reflexions) however working across the Black Country is required where there is service need

We have an exciting opportunity for an experienced Mental Health Practitioner to be part of the Children's and Young People's Mental Health Support Teams (Reflexions) across the Black Country.

Main duties of the job

The Reflexions team can provide the opportunity to further develop work within the field of young people's mental health and wellbeing with a focus on development of whole school approaches to mental health and wellbeing and the development of the think family approaches within the schools environment.

The mental health support teams provide individual interventions, guided self-help, parenting and whole school approaches. Working with parents/carers and teaching staff is also part of the service offer.

About us

The post holder will be knowledgeable and experienced in mental health problems and psychiatric disorders and will be expected to carry out in-depth mental health assessments including risk assessments where required. The postholder will also need to be the link worker between the team and the educational settings to ensure that children and young people receive the most appropriate care and interventions and well as being experienced in multi-agency working. Support, advice and consultation to families/carers and other professionals involved in the life of the child/young person will also need to be provided.

The post holder will work in partnership with the Reflexions leadership team to further develop the partnership working that is currently taking place between Education, Local Authority and other external agencies.

Applicants should be experienced in mental health at a senior level with the required clinical skills to support the Mental Health Support Team. Experience of recent working with schools and delivering mental health promotional collaborative work in such an arena is vital in order to be able to fulfil the role.

Job summary

We are seeking a passionate and experienced Clinical or Counselling Psychologist (Band 8a, 1.0 WTE) to help shape and deliver psychologically-informed care in our 24/7 recovery house service--a short-stay alternative to hospital admission for adults experiencing acute mental health distress.Working flexibly within a multidisciplinary team, you'll provide trauma-informed assessments, brief interventions, and psychological leadership in a recovery-focused, inclusive environment that centres lived experience and cultural safety.

Recovery House (RH)is a new and innovative service we are launching that meets an important need for people(18+)experiencing poor mental health. The RH will provide those in crisis with a safe, secure and welcoming environment to support the de-escalation of crisis. The House will be open to new and existing BSMHFT service users and will provide a homely environment, allowing people to retain independence, whilst receiving person centred and appropriate care.

The service which is part of the Trust's Urgent Care pathway is a partnership with Birmingham Mind and builds on the range of strong collaborations we have with the voluntary sector.

The RH will serve as a base for community integration, allowing service users to connect with local communities and provision, as well as their family/carers.

Main duties of the job

Tasks include:

o Provide psychological formulations and short-term interventions (CBT, trauma-informed approaches)

o Supervise and develop an Assistant Psychologist, colleagues in the team and support workers

o Support the team in crisis planning, reflective practice, and risk formulation

o Embed culturally responsive and trauma-informed care across the service

o Liaise with NHS and community services to support safe transitions

You will be professionally accountable to the Principal Psychologist Lead for Urgent Care and line managed by the Recovery House's Team Manager.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job summary

We are recruiting for a Clinical Nurse Specialist to join our Community Mental Health Team on the Isle of Wight.

The successful applicant will work autonomously and as part of the wider team to provide clinical leadership in the assessment, planning, implementation, and evaluation of care within Community Mental Health Service (CMHS).

This is a key role in supporting the Team Leaders, and the Service Manager with providing clinical leadership to the service. you will support the team with complex clinical support and advice. The role will also provide clinical leadership for the clinic team and working closely with the doctors, psychologists and pharmacist.

Main duties of the job

*To be responsible and accountable for ensuring the delivery of safe, effective and evidence-based care for people allocated within the designated pathway

*Attending governance and quality meetings

*Supporting with managing complaints, mental health act tribunals and investigation

*Completing of action plans in line with, service improvements

*To provide high quality care and treatment in conjunction with other professionals and work in partnership with other agencies to provide seamless, flexible services which meet the needs of patients and their carers to reach their care planned goals

*To ensure accurate and comprehensive assessments and risk management plans are in place and reviewed as required

*To initiate and monitor pharmacological treatments in line with own competency, and access appropriate supervision in relation to this

*To signpost or refer service users to appropriate teams/agencies for appropriate treatment and support

*To provide clinical oversight and supervision for the mental health practitioners within the service.

*To work in conjunction with the Team Lead and other senior staff to ensure the timely and effective use of resources to meet the needs of the service users

*To be a point of escalation within the team for complex clinical cases

*To provide clinical supervision to clinicians as required within the team

*To contribute to training and development of colleagues within the team

See full job description for all main duties and tasks

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.

With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.

We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.

Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.

Job summary

The post is based at Cross Lane Hospital, which is a modern, custom-built, AIMS-accredited psychiatric unit. The Ayckbourn unit houses the male and female AMH wards.

The job is split into 3 sessions of supporting professional activities (SPA) and 7 sessions of direct clinical care (DCC).

You will provide expert assessment and care to patients admitted to the wards, specifically to 6 patients, 3 on each ward. They will have a dedicated slot for discussion of their patients in the daily report out. The daily report out is attended by a Multidisciplinary team comprising the people described in Section 3. They provide input based on a biological, psychological, and social model to support the treatment and recovery of each patient. The two nurse consultants would have similar slots to discuss their patients. There is an expectation of the postholder supporting the Specific MHA requirements that the Nurse consultants portfolios, such as sectioning of patient, does not permit.

It is hoped that you will be encouraged to use the enhanced SPA provision within this post to engage in research, education or service development in conjunction with local colleagues in order to ensure that this can occur in formal protected time. You will be expected to provide key medical leadership to the wards alongside the MPACs and a multi-disciplinary team.

Main duties of the job

Offer senior advice and support in the assessment, formulation, diagnosis and management of presenting conditions.

Support the team and other prescribers to make safe and effective prescribing decisions where required.

Senior medical care/supervision in the assessment, diagnosis, care planning and delivery of pharmacological and psychosocial interventions.

Take part in morning report out meetings with the team as well as attending MDT meetings, professionals meetings, and the team leadership meeting.

Take part in and provide insight and direction into complex case work, contributing to the overarching formulation of patient care and planning within the scope of MDT approach.

Join the wider team in providing relevant teaching and training when required.

Provide support to the Nurse Consultants in their role as Approved Clinicians and Non-medical prescribers.

About us

We are one of the largest specialist mental health and learning disabilities trusts in the country, with an annual income of £320m and a workforce of some 6,700 staff operating from around 100 sites in Durham, Teesside, North Yorkshire and York and Selby. We provide a range inpatient and community services to 2m people living in County Durham, the Tees Valley, Scarborough, Whitby, Ryedale, Harrogate, Hambleton and Richmondshire. We also provide additional specialist services to other parts of Northern England.

We deliver our services by working in partnership with eight local authorities and clinical commissioning groups, a wide range of voluntary organisations, as well as service users, their carers and the public.

Psychiatrists are essential contributors to our mental health teams. Service users expect and are justified to expect collaborative relationships with dedicated psychiatrists who work consistently as part of effective services. The Medical Directorate and Medical Development Team are striving to improve medical workforce recruitment and retention in a variety of ways and the cornerstone of these efforts is The TEWV Charter for the Medical Workforce. (Please see attached Supporting Document).

Job summary

As an integral member of our clinical team, you will provide evidence-based nursing care and support a wide range of chronic disease management and preventative health services. You will work closely with GPs, healthcare assistant, pharmacists, and administrative staff to deliver outstanding patient-centred care.

Main duties of the job

• Chronic disease management including asthma, COPD, diabetes and cardiovascular disease reviews
• Cervical screening and womens health services
• Childhood and adult immunisations and vaccinations
• Travel health assessments and vaccinations
• Wound care, dressings and suture removal
• Health promotion and lifestyle advice
• Phlebotomy, blood pressure monitoring and other clinical procedures
• Supporting quality improvement initiatives and achievement of QOF targets
• Maintaining accurate clinical records and adhering to professional standards
• The successful candidate will
• Be a registered nurse with current NMC registration
• Have previous experience as a Practice Nurse working within primary care
• Demonstrate competence in chronic disease management
• Be experienced in cervical cytology and immunisations
• Possess excellent communication and interpersonal skills
• Be able to work independently whilst contributing effectively as part of a multidisciplinary team
• Show a commitment to continuous professional development and high standards of patient care
• Infection control lead

About us

We are a small, friendly GP practice committed to delivering high-quality patient care to our local community. We are seeking an experienced and motivated Practice Nurse to join our team.

Job summary

Are you an experienced Clinical Consultant Paediatrician with a curious and critical mind to improve safeguarding practices for children and young people? Can you think strategically to work in partnership with other organisations and are motivated to develop into a senior strategic safeguarding leadership position? If so, please do get in contact.

The Integrated Care Board (ICB) is recruiting a Designated Doctor for Safeguarding Children to support the statutory safeguarding duties for children alongside the Designated Nurse for Safeguarding Children and other colleagues in the clustered Gloucestershire and Bristol, North Somerset and South Gloucestershire ICBs. This role is specific to Gloucestershire, however will require some travel to the ICB Bristol office for team meetings and some flexible working when needed across the cluster etc.

Interviews to be held Wednesday 28th October

Main duties of the job

The postholder will be exposed to working at a strategic level within the Gloucestershire system, closely supported by the other Designated statutory roles for Children, Associate Director for Safeguarding and Executive Place Clinical Directors. The key purposes of the role are to offer strategic expert advice and clinical leadership to the Safeguarding Children's Partnership and system, contribute to work programmes determined by either the ICB or Safeguarding Children's Partnership including statutory safeguarding reviews and provide independent professional assurance to the clustered ICBs and its partners, including making available advice relating to strategic commissioning. In addition to the above, a statutory part of the Designated Doctor role is to provide expert advice and support in complex health safeguarding situations including safeguarding supervision to safeguarding leads across the health system.

About us

We are committed to creating an inclusive organisation that promotes and values diversity. We know from experience that different ideas, perspectives and backgrounds create a stronger, more creative workplace that helps us to deliver the best services. We welcome applications which represent the rich diversity of our community; from people of all ages, disabled people, all genders, people from ethnic minority groups, LGBTQ+ people, people with diverse gender identity and expression, people from all religions and beliefs and other diverse characteristics, and we have processes in place to ensure that all applications are treated fairly and consistently at every stage of the recruitment process.

Job summary

This is an excellent entry route into the NHS, the administration role is based a busy medical centre in Huyton servicing 4000 patients.

To provide an efficient helpful receptionist service to the Practice and ensure that Practice data is collected, stored, maintained and retrieved effectively whilst continually providing patient confidentiality.

Main duties of the job

Principal Duties and Responsibilities:

Reception and routing of patients on arrival

Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and generally advising patients on non clinical matters

Use computerised appointment system as per training

Sorting and distributing incoming mail

Ensure Doctor/Nurse patient call system is in working order

Record requests for home visits

Ensuring an adequate supply of stationary etc in the consulting rooms and reception area

Receiving samples, logging and ensuring the correct forms accompany them to the laboratory

Receiving and recording telephone messages for the Doctor/Nurse/ Health Visitor

Booking ambulances for patient hospital appointments or admissions

Taking request for repeat prescriptions and preparing them on the computer for collection

Dealing appropriately with outgoing mail

Liaison with hospitals, primary health care team, community services and social services

Ensuring that the reception area is left tidy and ready for use by incoming colleagues together with any information about unresolved or urgent matters

Cover other members of staff during holiday or sick leave

About us

We are based on Longview Drive, in the Heart of Huyton and the practice serves approximately 4000 patients. We are a training practice responsible for training GPs, Foundation Doctors and Medical Students and offer patients both Face to Face and Telephone Consultations

Job summary

We require proactive and hardworking staff to work as part of a team within Catering Services.

The role involves being an integrated part of the ward team providing Food and beverage services to the patients and maintaining the highest standard of cleaning to food preparation areas at ward level, ensuring at all times the highest degree of cleanliness, safety and care.

Main duties of the job

In addition to the below summary , you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Food Service experience is desirable though full training will be given. Responsibilities will include Food and Beverage services to patients at ward level and daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings Replenishment of disposable commodities, i.e., soap, gel and hand towels as required and the removal of waste from ward kitchens to designated collection points.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

Our Team is tight knit and work well together.

A subsidised staff restaurant is available on site which is open 7am-11pm 7 days a week.

Annual Leave starts at 27 days a year plus bank holidays. There are also a number of staff discounts via NHS Discounts website.

Job summary

We have a great opportunity for a project officer to join the Leicester Maternity & Neonatal team. It's an exciting time to be part of the multiple projects which are pivotal to improving standards of care for all our women and babies throughout their maternity and neonatal journey. This opportunity follows the successful trial of the Project Officers role into our Quality Improvement team.

Our Maternity & Neonatal team is creative and innovative and, like all maternity services, has investment and support from the national team. We work with women and their families to make changes based on their experience. Our project officers oversee multiple projects within the four workstreams of the Maternity & Neonatal Improvement Plan.

We are seeking a Project Officer who are organised and systematic with the ability to manage project plans. Effective communication skills are essential as you will be working closely with workstream leads, sharing information with the multi-disciplinary team and preparing reports for board. The Project Officer will provide a coordination role to increase the team's capacity to deliver multiple projects.

Applicants should have a project management qualification (APM, PRINCE2, AgilePM or similar is ideal), experience of communicating with a range of stakeholders and experience in managing projects using project management software, ideally Monday.com or similar. Previous experience in managing NHS projects would be an advantage.

Main duties of the job

The Project Officer is responsible for the operational management of the Maternity & Neonatal Services Improvement Programme, providing project and administration support to:

• Perinatal Programme Manager Senior Project Manager Lead Midwife, Quality Improvement

The Project Officer will also support various workstreams and projects across the Maternity & Neonatal Improvement Programme

The post holder is required to provide leadership, direction and support to other members of the team, whilst developing effective working relationships, efficient practices and a motivated workforce.

The post holder further functions as the expert resource and first point of contact and on-going liaison for all internal and external parties on matters relating to the Maternity & Neonatal Services Improvement Programme

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

https://www.uhleicester.nhs.uk

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

358-8288098-W&C

Job locations

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Job description

Job responsibilities

The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises.

Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout

Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes.

Operational Management and Leadership

Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement

Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties.

To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner.

Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis.

Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings.

Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG.

Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team.

Support programme and project delivery activities, including project support for key work streams

Job description Job responsibilities The post holder will support positive working relationships with staff across the clinical management groups (CMG), corporate directorates and other provider and commissioner organisations, including the Local Maternity & Neonatal Services (LMNS) partnership, Maternity Voice Partnership, Neonatal Voices Partnership (NVP), local authorities and social enterprises. Demonstrate outstanding motivational skills and influencing skills in driving the work forward, encouraging collaborative working throughout Ensure clinicians, the CMG and relevant Trust committees are suitably appraised on the purpose and progress of work programmes. Operational Management and Leadership Create and maintain forward looking work-programme for Maternity & Neonatal Services Improvement Work under own initiative to resolve issues and manage work load requirements, be self-motivated and proactively seek and resolve difficulties. To be the first point of contact first for internal and external parties for all matters relating to the Maternity & Neonatal Services Improvement Programme, and aim to resolve issues whenever possible and when required direct queries to other staff in a timely manner. Summarise key messages for Board and Committee meetings and circulate to team on a weekly basis. Author delegated papers, project plans, and coordinates the agenda and other papers for the Maternity & Neonatal Services and other Programme Boards as necessary. Papers will require the post holder to gather data from multiple sources and manipulate/interpret the data to present information in an accessible format to a multidisciplinary audience. Take action for designated project meetings. Prepare and circulate monthly Maternity & Neonatal Improvement Programme papers to all CMG. Attend internal and external meetings as required, take responsibility for appropriate actions and report back formally to the relevant member(s) of the team. Support programme and project delivery activities, including project support for key work streams

Person Specification

Training and qualifications

Essential

• Educated to degree level or equivalent experience.
• Evidence of continual professional development.
• Commitment to on-going learning/training
• Project Management qualification

Experience

Essential

• Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy.
• Supporting business case development experience
• Able to demonstrate experience of being patient centric in approach to service development, planning and improvements
• Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes
• Line management experience
• Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level
• Project management experience and use of Microsoft Office applications
• oExperience of developing effective processes and implementing change

Desirable

• Budget management experience
• Commercial experience working across organisations
• Experience within strategic development within a healthcare setting
• Good understanding of national drives for improvement across maternity and neonatal service

Communication and relationship skills

Essential

• Enthusiastic, reliable and conscientious
• Ability to maintain patient and business confidentiality at all times
• Meticulous in approach and highly attentive to detail
• Assertive with tact and diplomacy
• Adaptable to change
• Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation.
• Present highly complex, sensitive or contentious information to groups
• Support the function of effective working relationships with key stakeholders, both within and external to the Trust.
• Motivational skills to encourage collaborative working to improve services/performance where there maybe resistance to change

Analytical and Judgement skills

Essential

• Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving
• Support & manage complex facts or situations requiring analysis, interpretation and comparison of a range of options.
• Review business cases and use qualitative assessment to ensure compliance with a range of targets.

Planning and organisation skills

Essential

• Excellent organisational skills.
• Ability to determine / prioritise own / others workload and forward plan effectively.
• Ability to review processes, identify systems failures and make recommendations for change.

Personal qualities

Essential

• A 'can do' (and 'will do') attitude
• Self-motivated and able to motivate others.
• Ability to be flexible and respond to the needs of the organisation.
• Well-developed emotional intelligence, being aware of self and impact on others.
• Credible and effective leadership qualities, including being open and responsive.
• Integrity and personal credibility. Strives for excellence, innovative and creative.
• Ability to work under pressure and meet deadlines where there are competing demands.
• Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views
• Ability and experience of handling sensitive discussions/ publications with service providers which may have a challenging level of acceptance.

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Commitment to trust values and behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Mental Agility

Essential

• Frequent concentration, work pattern unpredictable. Concentration required for checking documents and for inputting into the computer. Regular interruptions to deal with business issues.

Person Specification Training and qualifications Essential Educated to degree level or equivalent experience. Evidence of continual professional development. Commitment to on-going learning/training Project Management qualification Experience Essential Significant experience of working in partnership and collaboratively with internal and external stakeholders across a health and social care economy. Supporting business case development experience Able to demonstrate experience of being patient centric in approach to service development, planning and improvements Able to demonstrate evidence of supporting delivery of a service improvement or project skills in an environment influenced both by internal and external changes Line management experience Good understanding of NHS systems, processes and current developments and vision within the NHS at a local, regional and national level Project management experience and use of Microsoft Office applications oExperience of developing effective processes and implementing change Desirable Budget management experience Commercial experience working across organisations Experience within strategic development within a healthcare setting Good understanding of national drives for improvement across maternity and neonatal service Communication and relationship skills Essential Enthusiastic, reliable and conscientious Ability to maintain patient and business confidentiality at all times Meticulous in approach and highly attentive to detail Assertive with tact and diplomacy Adaptable to change Communicate highly complex or sensitive information clearly and concisely to staff at all levels of the organisation. Present highly complex, sensitive or contentious information to groups Support the function of effective working relationships with key stakeholders, both within and external to the Trust. Motivational skills to encourage collaborative working to improve services/performance where there maybe resistance to change Analytical and Judgement skills Essential Ability to work on own initiative, make effective decisions with respect to complex and sensitive issues and problem solve. Innovative and creative in problem solving Support & manage complex facts or situations requiring analysis, interpretation and comparison of a range of options. Review business cases and use qualitative assessment to ensure compliance with a range of targets. Planning and organisation skills Essential Excellent organisational skills. Ability to determine / prioritise own / others workload and forward plan effectively. Ability to review processes, identify systems failures and make recommendations for change. Personal qualities Essential A 'can do' (and 'will do') attitude Self-motivated and able to motivate others. Ability to be flexible and respond to the needs of the organisation. Well-developed emotional intelligence, being aware of self and impact on others. Credible and effective leadership qualities, including being open and responsive. Integrity and personal credibility. Strives for excellence, innovative and creative. Ability to work under pressure and meet deadlines where there are competing demands. Employ effective communication, negotiation and influencing skills to enable an effective change management with stakeholders at all levels who may hold differing and contentious views Ability and experience of handling sensitive discussions/ publications with service providers which may have a challenging level of acceptance. Equality, Diversity and Inclusion Essential Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others Commitment to trust values and behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours Mental Agility Essential Frequent concentration, work pattern unpredictable. Concentration required for checking documents and for inputting into the computer. Regular interruptions to deal with business issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Leicester

LE1 5WW

United Kingdom

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Job summary

The Department of Surgery and Cancer at Imperial College would like to recruit a Clinical Research Fellow to start in October/November within the Translational Colorectal Research Laboratory (https://www.imperial.ac.uk/department-surgery-cancer/research/surgery/groups/translational-colorectal- research-laboratory/).

Main duties of the job

Role of the Clinical Research Fellow: * Provide a commitment to Imperial College London over a period to perform research leading to a higher research degree (MD(Res), MD. * Ensure ALS, ATLS and PALS (where appropriate) qualifications are up to date. * Provide regular resident medical officer support to Charing Cross Hospital on a rota (without cover). * Provide urgent and immediate clinical support for patients in response to verbal or written requests by admitting Consultants and or Registered nursing staff. Key Responsibilities within Imperial: The post-holder will be supported by scientists to develop the necessarily skills to execute the research needed for the MD. In addition, the post-holder needs to: * Plan and carry out research in accordance with the project aims. * Generate and display the results and interpret their implications. * Write results for publication and dissemination via presentations and peer-reviewed journals. Please see full list on the job description

About us

This is an exciting opportunity to pursue an MD in surgery under the supervision of senior academics with track-records of internationally impactful research whilst maintaining clinical skills by providing on call cover in a leading London teaching hospital. The appointees' research work will primarily take place in the Department of Surgery and Cancer. Clinical work may be undertaken to provide on-call/cover clinics only at the direction of the Head of Department or person nominated. The appointee cannot do any clinical work outside the employing organisation.

Job summary

The post is for a period of 5 months to help cover winter pressures.

An exciting opportunity for a fixed-term Trust Doctor post within the Older Persons Unit and Hospital at Home has arisen. This post is for an ST1-2 trust doctor in Geriatric Medicine depending on previous experience.

Main duties of the job

You will work on one of our OPU wards and the Hospital at Home team with their team of geriatric consultants, SHOs, specialist Medical Nurse Practitioners, Physician Associates and therapists. Depending on the situation with the COVID pandemic you may be responsible for patients with COVID or a cohort of COVID contacts.

You will be responsible for the regular review and management of the inpatients on your ward or caseload under the supervision of the geriatricians. There will also be opportunity to gain outpatients experience in general or specialist clinics. The post involves working standard days Monday to Friday, with the option of participation in the general medical registrar on-call rota. or with a requirement to work 1:6 weekends (time to be taken back during the week) in the Hospital at Home team or 1:4 weekends on the core wards supporting the OPUSS weekend rota. Working hours will be 40 across the week working between 08:00 to 17:00.

You will be part of the multidisciplinary team arranging ongoing rehabilitation and discharge. You will be expected to have very good communication skills and communicate regularly with the MDT, patients and their relatives.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job summary

Band 3 Administrator to Physiotherapy East Outpatient Department

We are pleased to offer this exciting opportunity to come and join our team at the Royal Berkshire Hospital in Reading.

We have been accredited as a GOOD hospital following CQC inspection and are looking to employa dynamic, confident, motivated and enthusiastic individual to join the Therapies team to manage the administrative processes, predominantly in the Outpatient Physiotherapy department.

In this role you work closely with the outpatient Physiotherapy team, undertaking an array of responsibilities and tasks to support the smooth and efficient running of the service, including reception duties. This role will have a focus of back-office administrator, supporting the team by processing referrals to the Physiotherapy department.

Please Note: This vacancy will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

• To work closely with the outpatient physiotherapists, to accurately complete a variety of essential service tasks.
• To be able to work unsupervised and meet deadlines as necessary.
• To communicate effectively with the multi-disciplinary team and the public, promoting good working relationships.
• To be a physiotherapy receptionist and patient contact clerk working in the physiotherapy outpatient clinic at the Royal Berkshire NHS Foundation Trust.
• To facilitate both new and follow-up patient bookings for the department as this department does not have the support of the contact centre/booking office.
• To work effectively as a team member in carrying out administrative duties to assist clinicians in their roles.
• To participate in providing a high quality, effective and efficient physiotherapy therapy service.
• To undertake delegated tasks to contribute to the safe and smooth running of the service.

About us

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our Trust "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Job summary

This role is to work as part of the OAC team to undertake all administrative duties required to provide a centralised outpatient appointments service to the Trust and its patients.

Please note that this vacancy may close earlier due to the amount of applications we receive .

Main duties of the job

This includes, but not limited to, various methods of booking specific to various specialities - partial booking, electronic booking and direct booking.

To support the achievement of the Government access targets and meet 18-week RTT standards (under direction of Outpatient Appointment Centre Manager).

To be proactive in use of statistical information daily from LUNA/FDP and NHS eReferral Service - regarding patient bookings, wait times, breachers for each of the specialities managed within the department. Act as a GP point of contact for non-clinical patient related queries.

About us

This is a great time to join The Hillingdon Hospitals NHS Foundation Trust, we are currently in the process of redeveloping the hospital to provide a state-of-the-art hospital for the residents of Hillingdon, and beyond, which supports the very best in delivery of healthcare and will be fit for our future.

We are the only acute hospital in the London Borough of Hillingdon and offer a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year Per Annum inc HCAA

Contract

Permanent

Working pattern

Full-time

Reference number

394-CORP-8296520NO

Job locations

Mount Vernon Hospital

Northwood, HA6 2RN

Northwood

HA6 2RN

United Kingdom

Job description

Job responsibilities

General - To work as part of the OAC team to undertake all administrative duties required to provide a centralised outpatient appointments service to the Trust and its patients.

This includes, but not limited to, various methods of booking specific to various specialities - partial booking, electronic booking and direct booking.

To support the achievement of the Government access targets and meet 18 week RTT standards (under direction of Outpatient Appointment Centre Manager).

To be proactive in use of statistical information daily from LUNA/REGO and NHS eReferral Service - regarding patient bookings, wait times, breachers for each of the specialities managed within the department. Act as a GP point of contact for non-clinical patient related queries.

Specifically - To work as part of the OAC team and to take on specialised tasks involving recording, analysing, reporting, coordinating with Waitlist teams, Service managers and clinical staff as and when required across all areas involved. To receive, log and proactively process Advice & Guidance requests as per the guidelines, outpatient wait list SLA, vetting turn around SLA, Demand vs Capacity report, eReferral Service ASI work list, escalated queries on e-mails and telephones, appointment reminder service reports, and providing training / guidance to new staff. Team member will be required to use various systems like Cerner, e-Referral Service, Luna, Envoy, E-Vetting, Care Coordination Solution (CCS) and any other systems as appropriate.

Job description Job responsibilities General - To work as part of the OAC team to undertake all administrative duties required to provide a centralised outpatient appointments service to the Trust and its patients. This includes, but not limited to, various methods of booking specific to various specialities - partial booking, electronic booking and direct booking. To support the achievement of the Government access targets and meet 18 week RTT standards (under direction of Outpatient Appointment Centre Manager). To be proactive in use of statistical information daily from LUNA/REGO and NHS eReferral Service - regarding patient bookings, wait times, breachers for each of the specialities managed within the department. Act as a GP point of contact for non-clinical patient related queries. Specifically - To work as part of the OAC team and to take on specialised tasks involving recording, analysing, reporting, coordinating with Waitlist teams, Service managers and clinical staff as and when required across all areas involved. To receive, log and proactively process Advice & Guidance requests as per the guidelines, outpatient wait list SLA, vetting turn around SLA, Demand vs Capacity report, eReferral Service ASI work list, escalated queries on e-mails and telephones, appointment reminder service reports, and providing training / guidance to new staff. Team member will be required to use various systems like Cerner, e-Referral Service, Luna, Envoy, E-Vetting, Care Coordination Solution (CCS) and any other systems as appropriate.

Person Specification

Person Spec

Essential

• Good level of general education - A levels or NVQ level 3 or equivalent work experience
• Excellent IT skills - ECDL or equivalent experience in IT systems
• Knowledge of national guides and policies with regards to Patient Access
• Excellent communication skills with the ability to communicate with staff and the public at all levels in a friendly and professional manner
• Ability to prioritise workloads, and be able to respond to changing requirements and demands

Desirable

• Knowledge of the NHS and in particular Acute Trust
• Experience in a busy office environment
• Cerner/similar IT system experience
• xperience of reducing/cancelling clinics on PAS system
• Knowledge of the NHS and in particular Acute Trust
• Previous clinic operational Cerner experience
• General office administration skills, working towards targets
• Previous experience of dealing with patients and GPs over the phone

Person Specification Person Spec Essential Good level of general education - A levels or NVQ level 3 or equivalent work experience Excellent IT skills - ECDL or equivalent experience in IT systems Knowledge of national guides and policies with regards to Patient Access Excellent communication skills with the ability to communicate with staff and the public at all levels in a friendly and professional manner Ability to prioritise workloads, and be able to respond to changing requirements and demands Desirable Knowledge of the NHS and in particular Acute Trust Experience in a busy office environment Cerner/similar IT system experience xperience of reducing/cancelling clinics on PAS system Knowledge of the NHS and in particular Acute Trust Previous clinic operational Cerner experience General office administration skills, working towards targets Previous experience of dealing with patients and GPs over the phone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Mount Vernon Hospital

Northwood, HA6 2RN

Northwood

HA6 2RN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Employer details

Employer name

The Hillingdon Hospital NHS Foundation Trust

Address

Mount Vernon Hospital

Northwood, HA6 2RN

Northwood

HA6 2RN

United Kingdom

Employer's website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

Job summary

We require a proactive proactive and hardworking staff to work as part of a team in a production line environment within Linen Services.

To be part of a dedicated and highly motivated team of staff undertaking a number of different tasks which include the handling of soiled linen, the decontamination of linen in accordance with HTM01-04, folding and packing of clean linen either manually or utilising equipment, working in various locations within the laundry to ensure a high quality service is delivered to meet the needs of the service users.

The post holder will be based at either the City or QMC Campus as required in accordance with the needs of the service.

Hours of work are 37.5 per week working between the hours of 06h00 to 14h00 including bank holidays. Some weekend working may be required.

Main duties of the job

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

To ensure that all soiled linen is stored in appropriate areas and within Health and Safety guidelines.

Maintaining quality of work in accordance with the documented procedures - undertaking quality checks on linen.

Able to make straight forward judgements, investigate problems, e.g. fault finding, stock issues, staff cover.

To perform laundry duties including; packing of clean linen, sorting of soiled linen, programming/emptying of washer and dryers.

To carry out checks of stock levels on wards and departments using electronic devices and adjust delivery levels accordingly.

Record daily issues to wards and departments using the Benchmarker software.

To work with a flexible approach bearing in mind the needs of the service and staff.

To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust.

To report any signs of infestation to the Linen Services Team Leader.

To be involved in development training by acting as a buddy to new starters by demonstrating own duties.

Completes timesheets or similar records.

Undertake cleaning audits and surveys as necessary to own work.

Demonstrates own activities to new or less experienced employees - supports induction on new starters.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job summary

Step into Leadership - Shape the Future of Anaesthetics and Recovery at Royal Preston Hospital

Are you ready to take the next step in your clinical career? An exciting and exclusive opportunity awaits experienced Anaesthetic and Recovery practitioners who are ready to lead with passion and purpose.

At Royal Preston Hospital, we're looking for motivated, compassionate, and forward-thinking professionals to join us as Anaesthetic & Recovery Team Leaders in our vibrant Sharoe Green Theatre Unit. We specialise in Obstetric & Gynaecology surgery, and support our colleagues in Colorectal procedures. This is your chance to make a real impact--both on patient care and on the professional development of those around you.

Whether you're a Registered Nurse with an Anaesthetic qualification or a qualified Operating Department Practitioner (ODP), this role is your opportunity to lead from the front. You'll guide a talented and committed team, bringing your clinical expertise and leadership skills to life in a fast-paced and ever-evolving environment.

As a Team Leader, you'll play a central role in coordinating elective and emergency services. You'll collaborate closely with anaesthetists, clinicians, and multidisciplinary teams to ensure seamless, high-quality care for every patient every time.

Main duties of the job

We're seeking individuals who:

Bring extensive experience in Anaesthetic and Recovery care

Possess a natural leadership presence, along with excellent communication and influencing skills

Thrive under pressure and inspire confidence in others

Are driven to innovate, embrace change, and champion best practices in patient care

In return, we'll support your professional journey with a rich variety of learning and development opportunities, ensuring you continue to grow as both a clinician and a leader.

This is more than just a job--it's a chance to lead with impact, inspire with integrity, and grow with a team that values your expertise.

Are you ready to lead the way? Join us and help shape the future of Anaesthetic and Recovery care at Royal Preston Hospital.

About us

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around family care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job summary

We require a proactive proactive and hardworking staff to work as part of a team in a production line environment within Linen Services.

To be part of a dedicated and highly motivated team of staff undertaking a number of different tasks which include the handling of soiled linen, the decontamination of linen in accordance with HTM01-04, folding and packing of clean linen either manually or utilising equipment, working in various locations within the laundry to ensure a high quality service is delivered to meet the needs of the service users.

The post holder will be based at either the City or QMC Campus as required in accordance with the needs of the service.

Hours of work are 37.5 per week working between the hours of 06h00 to 14h00 including bank holidays. Some weekend working may be required.

Main duties of the job

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

To ensure that all soiled linen is stored in appropriate areas and within Health and Safety guidelines.

Maintaining quality of work in accordance with the documented procedures - undertaking quality checks on linen.

Able to make straight forward judgements, investigate problems, e.g. fault finding, stock issues, staff cover.

To perform laundry duties including; packing of clean linen, sorting of soiled linen, programming/emptying of washer and dryers.

To carry out checks of stock levels on wards and departments using electronic devices and adjust delivery levels accordingly.

Record daily issues to wards and departments using the Benchmarker software.

To work with a flexible approach bearing in mind the needs of the service and staff.

To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust.

To report any signs of infestation to the Linen Services Team Leader.

To be involved in development training by acting as a buddy to new starters by demonstrating own duties.

Completes timesheets or similar records.

Undertake cleaning audits and surveys as necessary to own work.

Demonstrates own activities to new or less experienced employees - supports induction on new starters.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job summary

B6 Trainee Specialist Education Mental Health Practitioner

1wte (37.5hrs)

The postholder will work in Dudley however at times there may be a requirement for you to work across the Black Country dependent on service need.

We have an exciting opportunity for an experienced CBT Therapist to be part of the Children's and Young People's Mental Health Support Teams (Reflexions) across the Black Country.

Main duties of the job

The Reflexions team can provide the opportunity to further develop work within the field of young people's mental health and wellbeing with a focus on development of whole school approaches to mental health and wellbeing and the development of the think family approaches within the schools environment.

The mental health support teams provide individual interventions, guided self-help, parenting and whole school approaches. Working with parents/carers and teaching staff is also part of the service offer.

The post holder will be knowledgeable and experienced in mental health problems and psychiatric disorders and will be expected to carry out in-depth mental health assessments including risk assessments where required. The postholder will also need to be the link worker between the team and the educational settings to ensure that children and young people receive the most appropriate care and interventions and well as being experienced in multi-agency working. Support, advice and consultation to families/carers and other professionals involved in the life of the child/young person will also need to be provided.

About us

The post holder will work in partnership with the Reflexions Team Leader and Clinical Lead to further develop the partnership working that is currently taking place between Education, Local Authority, Child & Adolescent Mental Health Service (CAMHS) and other external agencies.

Applicants should be experienced in mental health at a senior level with the required clinical skills to support the Mental Health Support Team. Experience of recent working with schools and delivering mental health promotional collaborative work in such an arena is vital in order to be able to fulfil the role.

Applicants must have excellent communication skills and be able to network with other agencies such as Public Health, Clinical Commissioning Groups and Local Authorities amongst others as and when required. It is beneficial for applicants to have experience of managing staff.

Job summary

This is an opportunity for a highly experienced senior economist or analyst to join an established, high-performing analytical team. Strategic Analysis is a multidisciplinary team of specialists in economics, behavioural science and other analytical professions. We operate as an in-house consultancy, working across analytical and professional boundaries to analyse important and interesting NHS challenges.

Our work is project-based, and we collaborate with teams across NHS England, DHSC, and the NHS to translate our analysis into real-world impact. We use a range of methods including econometric modelling, other advanced quantitative techniques, experimental methods, and qualitative research. Some of our recent projects have been on the impact of moving care closer to home, the relationship between the NHS and economic growth, the drivers of health sector productivity, and the use of digital health technologies.

Main duties of the job

The post holder will be a key member of the Strategic Analysis leadership team. You will independently identify, design, and lead high-quality analytical projects for senior clients in NHS England and DHSC. You will be responsible, alongside the team's Deputy Director, for influencing executive-level stakeholders and promoting the team's work. Drawing on specialist skills and knowledge from an analytical profession like economics, behavioural science, statistics, or epidemiology, you will provide expert advice to support evidence-based decision making.

About us

NHS England has a wide range of statutory functions, responsibilities and regulatory powers. These are focused on supporting the wider NHS to deliver high quality care, as well as doing those things that are best done once for the whole NHS.

Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms -- enabling us to design and deliver high-quality NHS services.

In March 2025, the Government announced that NHS England and the Department of Health and Social Care will increasingly merge functions, ultimately leading to NHS England being fully integrated into the department.

If you currently work within the NHS and if successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR).This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement. You may opt out at any stage of the process.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in our offices.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

We cannot offer visa sponsorship for any vacancies.

Job summary

To deliver and maintain a professional reception/administration service to the Outpatient Department and to all users including patients, relatives and colleagues.

We have two positions available to join our newly revamped Outpatients Reception Team. If you enjoy working in a fast paced environment and enjoy being front of house then this role is for you. The hours will be Monday-Friday 0830-1700.

Main duties of the job

Provide a friendly and helpful front of house reception service either on the Centralised desk on our "Outreach Clinics" by greeting and assisting patients, relatives and staff, responding to queries and referring to other members of staff where appropriate

Ensure patients are checked in in a timely manner, whilst completing all mandatory fields and update on EPIC accurately with the use of a Smart Card

Ensure patients are directed accurately to their clinics post check in, whilst following departmental guidance for pre appointment diagnostics if required

Ensure the active and effective use of the electronic EPIC hospital system, following the operational procedures laid down by the department. Input information on Trust systems, ensuring actions are undertaken in 'real time' and all post-clinic administration is completed within 24 hours

Organise and administer outpatient appointments from orders on Work Queue's and book transport in a professional and timely manner- led by the Team Leader and Deputy Team Leader

Cancel and amend appointments as appropriate in accordance with approved guidelines.

Ensure the Outpatient clinic area presents a clean, tidy, efficient and professional image at all times

Provide a high standard of general administrative support within Outpatient clinics including centralised clinics not within Outpatients

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year p.a. pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-B-CVA1222

Job locations

Division B - Outpatients Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 6th October 2026.

Interviews are due to be held on 12th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on 6th October 2026. Interviews are due to be held on 12th October 2026. All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback. Right to Work As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver. Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• oNumerate and literate
• oEducated GCSE level or equivalent

Experience

Essential

• oPlanning and organising straight forward tasks
• oWorking within agreed guidelines to set timescales

Desirable

• oBasic admin experience
• oExperience of customer service dealing with the public
• oPrevious experience of working in the NHS
• oExperience of call handling

Knowledge

Essential

• oUnderstanding of confidentiality

Desirable

• oBasic knowledge of the Trust

Skills

Essential

• oAbility to work as part of a team and build working relationships
• oGood communication skills including telephone, email and face to face
• oAbility to follow processes and procedures
• oAbility to manage time working to schedules and timescales
• oBasic IT skills- ability to use Microsoft Office and Outlook
• oWilling to take on/learn new skills
• o Good organisational skills
• oAbility to show attention to detail
• oAbility to work under pressure

Desirable

• oAbility to handle challenging/difficult situations
• oAbility to multi-task and problem solve

Additional Requirements

Essential

• oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Person Specification Qualifications Essential oNumerate and literate oEducated GCSE level or equivalent Experience Essential oPlanning and organising straight forward tasks oWorking within agreed guidelines to set timescales Desirable oBasic admin experience oExperience of customer service dealing with the public oPrevious experience of working in the NHS oExperience of call handling Knowledge Essential oUnderstanding of confidentiality Desirable oBasic knowledge of the Trust Skills Essential oAbility to work as part of a team and build working relationships oGood communication skills including telephone, email and face to face oAbility to follow processes and procedures oAbility to manage time working to schedules and timescales oBasic IT skills- ability to use Microsoft Office and Outlook oWilling to take on/learn new skills o Good organisational skills oAbility to show attention to detail oAbility to work under pressure Desirable oAbility to handle challenging/difficult situations oAbility to multi-task and problem solve Additional Requirements Essential oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Division B - Outpatients Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Division B - Outpatients Services

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an enthusiastic individual to join our small, friendly team as a Health & Safety Trainer.The Health & Safety training team deliver high quality, effective multidisciplinary training programs. This includes mandatory and statutory training within the Health Board meeting individual training needs and helping to facilitate staffs' personal development. The post holder will deliver object and patient manual handling and violence & aggression training, including safe-holding techniques.The post holder will contribute to the development of training events and programs.The Health & Safety Training Team are based in Woodland House and deliver training in the purpose built training facilities here and at University Hospital Llandough. There is occasionally the requirement to deliver training at other venues.This is a permanent part-time post working 3 days a week 22.5 hours.

Main duties of the job

• Delivering object and patient manual handling training.
• Demonstrating and undertaking all patient and inanimate load handling techniques included in the course content
• Provide advice on manual handling equipment to ensure staff are able to undertake their roles safely.
• Delivering violence & aggression training demonstrating and undertaking all break away, escorting and safe holding techniques included in the course content.
• Support staff with manual handling and violence & aggression issues/assessments
• Demonstrate an understanding across a range of Health and Safety legislative standards and national guidance relevant to the area oftraining.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

About us

Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,557 to £39,631 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

001-AC334-0926

Job locations

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now toview in Trac.

Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now toview in Trac.

Person Specification

English

Essential

• Recognised relevant professional healthcare qualification

Desirable

• Recognised teaching qualification
• A recognised manual handling and violence & aggression train the trainer qualification

English

Essential

• Clinical experience which includes patient moving and handling
• Experience of delivering training to groups with multiple professions and grades

Desirable

• Experience in health & social care setting

Person Specification English Essential Recognised relevant professional healthcare qualification Desirable Recognised teaching qualification A recognised manual handling and violence & aggression train the trainer qualification English Essential Clinical experience which includes patient moving and handling Experience of delivering training to groups with multiple professions and grades Desirable Experience in health & social care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Cardiff and Vale University Health Board

Address

Woodland House

Maes y Coed Road

Cardiff

CF14 4HH

United Kingdom

Employer's website

https://cavuhb.nhs.wales/ (Opens in a new tab)

Job summary

Welcome to FCMS!

An exciting opportunity has arisen in FCMS! We are seeking a qualified and experienced Sonographer to join our friendly and busy Leicester team.

FCMS is committed to ensuring that our patients have the best possible experience within our service. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do. We value all of our staff and aim to provide rewarding careers and benefits, fulfilling work environments and exciting opportunities.

Post: Ultrasound Sonographer (General & MSK)

Hours: Bank contract (Zero Hours)

Pay: £28.48 - £32.38 dependent on experience

Reports to: Ultrasound Clinical Lead

Accountable to: Diagnostics Clinical Manager

Base: Community clinics at sites across Leicester

*Please note that our roles are not being considered for sponsorship at this time*

Main duties of the job

Main Tasks & Responsibilities

The post-holder will work in the Community setting supporting the team with carrying out agreed tasks:

• To perform and have expertise in a range of highly specialised Non-Obstetric Ultrasound procedures/techniques in line with BMUS guidelines
• To perform scans, provide accurate, reproducible reports. The reports must be completed within the timescales agreed by the Commissioners & Head of Diagnostics.
• To recognise the significance of investigation findings/diagnoses and act on these accordingly
• To liaise closely with the Lead Sonographer & Consultant Radiologist and seek guidance/advice when required.
• Keep up to date with all relevant policies and guidance e.g. NICE
• To contribute accordingly to the maintenance of standards and quality in service development of the Non-Obstetric Ultrasound service provided, including active involvement in the training of related staff, whist also maintaining and further developing ones own professionalism and expert skills and knowledge.
• Participate in the implementation and on-going delivery of the relevant service.
• Adhere to policies and procedures of the company and keep up to date with procedures and changes within the role.
• To build and maintain professional relationships with host practices and secondary care clinicians.

About us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Come and be a part of our amazing team!

We offer NHS Pension

Cycle to Work Scheme

Career Development Opportunities

Attendance Bonus

Staff Benefit Scheme

Free Tea & Coffee

Eye Care Contributions

Job summary

Our Contact Centre and reception services provide an essential 24/7 point of contact for patients, colleagues, visitors and the public, including the handling of emergency calls. As Contact Centre Manager, you will lead these services and the teams that deliver them, ensuring they remain responsive, reliable and focused on excellent customer service. This is an opportunity to guide a well-established team with a strong, positive culture. You will create an environment where colleagues feel supported to develop, share learning openly and use lessons from experience to improve the service. The role works closely with a wide variety of teams and professional groups across the Trust, making sound operational decisions and building effective relationships to support the needs of our hospitals.

Main duties of the job

You will oversee the day-to-day delivery of the Contact Centre and reception services, lead and develop a large team, and manage performance against service standards and SLAs. You will use demand and performance data to plan resources, forecast staffing requirements and identify opportunities to improve processes and service delivery.

A key part of the role is maintaining a strong, positive team culture through visible leadership, clear expectations, coaching and open learning. You will work with a wide variety of teams and professional groups across the Trust, respond effectively to operational issues and lead change in a complex service.

We are looking for an experienced operational leader with a strong background in contact centre delivery and people management. You will bring sound judgement, strong analytical, communication and relationship-building skills, and a collaborative, practical approach to solving problems and improving services.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Details

Date posted

29 September 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year p.a. pro rata *subject to Agenda for Change panel

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-F-CVA1230

Job locations

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB20QQ

United Kingdom

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 11th October 2026.

Interviews are due to be held on 27th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. This vacancy will close at midnight on 11th October 2026. Interviews are due to be held on 27th October 2026. All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback. Right to Work As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• oDegree level or equivalent
• oContact Centre Management Qualifications

Desirable

• oCertificate in management
• oProject Management qualification
• oWillingness to undertake professional development

Experience

Essential

• oRelevant experience in managing multi-channel Contact Centre in a large acute hospital
• oExperience of managing a large, multi-disciplinary team
• oSignificant experience of managing change within a large organisation
• oImplementing contact centre systems and processes
• oProduction of management information and performance reports
• oPerformance management
• oLine management, training and development of staff

Desirable

• oRelevant experience in managing a 24/7 contact centre
• oIT network management
• oWorking in public the sector
• oManaging telephony switches and associated contact centre systems
• oWorkforce planning and delivery to SLAs
• oPrevious NHS experience

Knowledge

Essential

• oAble to understand the complexities of the role
• omulti-task
• oSound knowledge of the contact centre requirements of an NHS organisation and associated service provision
• oAnalysis of complex statistical information
• oUnderstanding of the potential benefits of a contact centre to users of the NHS

Desirable

• oUnderstanding of NHS plan and its aims
• oKnowledge of voice networks
• oUnderstanding of best practice in the development and implementation of human resources policies and procedures as relevant
• oUnderstanding of project management methodology and toolkits

Skills

Essential

• oAble to work on own initiative or under direction as appropriate
• oConfidentiality and discretion
• oNegotiation and influencing skills
• oAbility to prioritise own workload
• oAbility to analyse complex information and present options
• oOrganisational ability
• oAbility to establish effective relationships at all levels of the organisation
• oMotivated and able to work autonomously or in a team
• oExcellent written and verbal communication skills
• oAdaptable and resourceful, able to work under pressure
• oStrong interpersonal skills and a good team player

Desirable

• oProject management skills and experience

Additional Requirements

Essential

• oMust be self-motivated and proactive
• oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
• oAbility to assist personal development of team members through training and business / departmental need

Person Specification Qualifications Essential oDegree level or equivalent oContact Centre Management Qualifications Desirable oCertificate in management oProject Management qualification oWillingness to undertake professional development Experience Essential oRelevant experience in managing multi-channel Contact Centre in a large acute hospital oExperience of managing a large, multi-disciplinary team oSignificant experience of managing change within a large organisation oImplementing contact centre systems and processes oProduction of management information and performance reports oPerformance management oLine management, training and development of staff Desirable oRelevant experience in managing a 24/7 contact centre oIT network management oWorking in public the sector oManaging telephony switches and associated contact centre systems oWorkforce planning and delivery to SLAs oPrevious NHS experience Knowledge Essential oAble to understand the complexities of the role omulti-task oSound knowledge of the contact centre requirements of an NHS organisation and associated service provision oAnalysis of complex statistical information oUnderstanding of the potential benefits of a contact centre to users of the NHS Desirable oUnderstanding of NHS plan and its aims oKnowledge of voice networks oUnderstanding of best practice in the development and implementation of human resources policies and procedures as relevant oUnderstanding of project management methodology and toolkits Skills Essential oAble to work on own initiative or under direction as appropriate oConfidentiality and discretion oNegotiation and influencing skills oAbility to prioritise own workload oAbility to analyse complex information and present options oOrganisational ability oAbility to establish effective relationships at all levels of the organisation oMotivated and able to work autonomously or in a team oExcellent written and verbal communication skills oAdaptable and resourceful, able to work under pressure oStrong interpersonal skills and a good team player Desirable oProject management skills and experience Additional Requirements Essential oMust be self-motivated and proactive oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. oAbility to assist personal development of team members through training and business / departmental need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB20QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB20QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)