Job summary

We require an exceptionally skilled leader to ensure the benefits of advances in genomics are consistently available to the entire population of the North West. The Medical Rare Disease Lead of the North West Genomic Medicine Service (NW GMS) will be a pivotal leader in the NW GMS team and will contribute to the formation of national genomics strategy as a member of national genomics network as well as regional transformation plans. The Medical Rare Disease Lead of NW GMS will assist the clinical, scientific and operational teams to deliver on the nationally set priorities as well as those set by the NW GMS Senior leadership team and the NW GMS Partnership Board. They will provide specialist clinical direction and leadership for the NW GMS, ensuring high-quality patient care, and promoting the embedding of genomics across rare diseases in all specialisms. They will also ensure the successful delivery of national and local transformation projects.

Main duties of the job

The Medical Rare Disease Lead of NW GMS will work with clinical scientific and operational teams to ensure high quality, safe care to our service users. They will provide expertise in rare conditions for all aspects of GMS function including laboratory reporting, multi-disciplinary meetings, service development and education - see detailed job description for further details. The post holder will also play a key role in national rare disease activities. The duties outlined below are not exhaustive and may change in consultation with the post holder in line with service development and organisational priorities.

Hours of Work: 2 PA per week (8 hours)

Base - Manchester and Liverpool NW GMS sites and remote working

The post holder must be willing to work flexibly to meet the needs of the service and travel as required for regional and national meetings. Onsite working for a proportion of the time is required.

About us

Manchester University NHS Foundation Trust (MFT) is a leading centre of clinical excellence, renowned for pioneering patient care, advanced medical research, and a collaborative multi-speciality environment. We are the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe - a great place to progress your career.

With over 30,000 employees, a turnover exceeding £3 billion, and 10 hospital and community services, join our team to help us deliver outstanding healthcare to our diverse communities.We offer an engaging and supportive environment, with access to state-of-the-art facilities and cutting-edge technology. Research and Innovation are at the heart of our work, offering opportunities to lead research that shapes the future of medicine, working alongside experts, advancing clinical practice, and improving patient outcomes.At MFT, we foster a culture where every colleague is valued and empowered to thrive. Your expertise is recognised, your ambitions are supported, and your impact is felt at every level. Whether you want to develop your clinical skills, pursue research interests, or seek leadership opportunities, MFT provides the ideal environment to achieve your medical or professional aspirations.If you are dedicated to driving clinical innovation and delivering compassionate patient care, join us to shape tomorrow's healthcare; where clinical excellence, innovation, and your career will thrive.

Details

Date posted

28 September 2026

Pay scheme

Hospital medical and dental staff

Grade

Consultant

Salary

£113,565 to £150,569 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

349-SHCG-8265531-RL4

Job locations

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• MBBS or equivalent
• Full registration with the GMC with license to practice
• Certificate of Completion of Training (CCT) or equivalent in a relevant specialty
• MRCP or equivalent

Desirable

• Higher research qualification - PhD or equivalent

Knowledge

Essential

• Experienced Clinical Genetics Consultant with credibility and the ability to command the respect of all clinical and non-clinical professionals
• Knowledge of the genomics clinical and scientific landscape in the NHS and plans for the continued development of the NHS Genomic Medicine Service

Desirable

• Clinician with national recognition within their own specialist area of genomics
• Academic track record including publications or research leadership

Professional and managerial knowledge

Essential

• A leading clinical genetics consultant with an understanding of advising on the clinical actionability of complex genomic data up to the level of whole genome sequencing
• The ability to work collaboratively and to deal with ambiguity and complexity
• Highly developed interpersonal skills, negotiation, conflict management, feedback and partnership working
• Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required.
• Experience developing regional or national collaborations
• Experience of chairing multidisciplinary groups
• Demonstrably involves patients and the public in their work

Desirable

• Previous leadership experience in a clinical service

Personal Skills

Essential

• Highly motivated, hard-working individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
• Ability to work flexibly to meet the needs of the service
• Values diversity and difference, operates with integrity and openness
• Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
• Passionate commitment to embedding equality, diversity and inclusivity, internally and externally
• Able to demonstrate commitment to continuous professional development
• Able to travel across multiple sites where required

Person Specification Qualifications Essential MBBS or equivalent Full registration with the GMC with license to practice Certificate of Completion of Training (CCT) or equivalent in a relevant specialty MRCP or equivalent Desirable Higher research qualification - PhD or equivalent Knowledge Essential Experienced Clinical Genetics Consultant with credibility and the ability to command the respect of all clinical and non-clinical professionals Knowledge of the genomics clinical and scientific landscape in the NHS and plans for the continued development of the NHS Genomic Medicine Service Desirable Clinician with national recognition within their own specialist area of genomics Academic track record including publications or research leadership Professional and managerial knowledge Essential A leading clinical genetics consultant with an understanding of advising on the clinical actionability of complex genomic data up to the level of whole genome sequencing The ability to work collaboratively and to deal with ambiguity and complexity Highly developed interpersonal skills, negotiation, conflict management, feedback and partnership working Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required. Experience developing regional or national collaborations Experience of chairing multidisciplinary groups Demonstrably involves patients and the public in their work Desirable Previous leadership experience in a clinical service Personal Skills Essential Highly motivated, hard-working individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example. Ability to work flexibly to meet the needs of the service Values diversity and difference, operates with integrity and openness Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines. Passionate commitment to embedding equality, diversity and inclusivity, internally and externally Able to demonstrate commitment to continuous professional development Able to travel across multiple sites where required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Saint Mary's Hospital, Manchester

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

Spinnaker Ward at St Mary's Hospital, Portsmouth is looking to recruit caring, motivated and enthusiastic Healthcare Support Workers to join our inpatient team.

As a Healthcare Support Worker, you will play an important role in supporting patients and registered nursing staff to deliver safe, effective and person-centred care. You will work closely with patients to support their daily living needs, promote independence, undertake routine observations, assist with physical healthcare activities and contribute to maintaining a safe and therapeutic ward environment.

We are looking for compassionate individuals who have excellent communication skills, a positive attitude and a genuine commitment to delivering high-quality care. Previous healthcare experience is desirable but not essential as full training and support will be provided.

Working within a supportive multidisciplinary team, you will have access to a comprehensive induction programme, regular supervision and opportunities for career development. This is an excellent opportunity for someone looking to develop their healthcare career whilst making a meaningful difference to patients' lives.

In return, we offer a supportive working environment, opportunities for learning and progression and the chance to contribute to outstanding patient care every day.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

* To actively assist in the delivery of individual patient rehabilitation programmes (for example, activities with service users) under the direction of registered nursing staff and/ or the therapy team, planning, organising and delivering clinical care in line with patient and service need.

* Work as an effective member of the multidisciplinary team.

* To follow instructions and report any changes in patients' progress or medical condition.

* The post holder will be required to undertake a range of clinical and clerical activities as delegated by the nursing and or therapy team.

* Staff will be required to provide cover on sister wards as per the needs of the individual service.

* To contribute to the provision and monitoring of high-quality individualised nursing care and rehabilitation, in accordance with agreed policies and procedures

* To utilise an appropriate level of knowledge, understanding, skills, attitudes and behaviours and work within their scope of practiceThe job will includes working internal rotation over the 24 hour care period, shift times:

Early = 07:30 till 15:00 or 07:30 to 15.30.

Late = 13:00 till 20:30. Or 12.30 to 20.30

Long day = 07:30 till 20:30.

Night = 20:00 till 08:00.

The scope of the role will focus on supporting holistic rehabilitation.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year Please note for part time hours the salary will be pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

348-SYN-12544

Job locations

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

United Kingdom

Job description

Job responsibilities

Communication and Relationships

* Will communicate on a regular basis with the patients, their relatives and colleagues in a caring, compassionate and professional manner using a trauma informed approach.

* Provide support to the nurse in charge and/or the person responsible for the Clinical care of the patient

* Exchange factual information with patients using tact, reassurance, empathy, compassion and acknowledging barriers to understanding.

* Use a range of skills to address barriers to understanding eg. a patient has a physical impairment, mental health condition or learning disabilities

* Promote and develop good relationships with patients, staff and visitors

* Promote good relations between the departments and services

* Respect confidential information obtained in the course of duty and act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs, activity, and supporting the individual to fulfil these.

* Demonstrates an ability to input into IT systems as required.

* Identifies and minimises interpersonal conflict.

* Recognise potential deterioration and appropriately escalate, working to maintain safety until assistance arrives.

* Contribute to the care planning process and support patients and family/carers through this

* To be aware of the potential for vulnerability and abuse amongst the patient and family/carer and using the local policy to inform appropriate personnel in line with Protection of Vulnerable Adults (POVA), Child Protection/Safeguarding and HIOW Policies.

* Maintain personal and professional boundaries at all times.

Knowledge, Training and Experience

* Work under the direction and supervision of the Registered / Healthcare Professional.

* Able to complete a range of routine work procedures and practices that require a base level of theoretical knowledge

* Knowledge of care and related procedures, clinical observations, relevant legislation, including Mental Capacity Act

* Attend short courses to undertake patient and clinical care duties

* Completion of competencies with equivalent relevant experience to vocational qualification at level 3

Clinical skills

* Able to implement clinical care plans as directed by the Registered Nurse/ Registered Healthcare Professional

* Undertakes a limited range of delegated clinical care duties in accordance with the specified plan of care and provide feedback to the Nurse in charge/ Registered Healthcare Professional

* Establish therapeutic relationships with individual patients, their relatives and supporters as appropriate.

* To provide the necessary physical care to patients in in-patient settings to help them complete daily living activities, i.e., personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations

* Able to record patient observations relevant to clinical setting, for example, but not limited to:

o taking blood pressure/pulse/respirations/O2 saturations

o Venepuncture

o blood glucose monitoring

o observing patients for signs of agitation or distress

o wound observations and simple wound dressings

o removal of peripheral cannula

o urinalysis and pregnancy testing

o removal of a urinary catheter

o changing stoma bag

Analytic and Judgement skills

* To be involved in judgements involving facts or situations that require some analysis

* Assess a patient's condition through observation/test results

* Assess comfort of patients

* Initiate emergency procedures if situation arises

* Able to escalate concerns to a registered nurse/practitioner appropriately

* Help to maintain a safe, therapeutic environment for patients, staff and visitors to the ward to reduce the likelihood of accidents, untoward incidents or clinical incidents.

* Engage with patients in meaningful activity, involving them in a wide range of therapeutic interventions. These may be therapies suggested by registered staff as well as involving patients in everyday living activities.

Planning and Organisational Skills

* Able to organise own day to day work tasks or activities

* Able to plan own work activities but aware of own scope of practice

* Able to manage competing demands on time

* Participate in audits, surveys, research and development activities as required

* Carrying out duties delegated by the registered staff

Responsibility for Information resources

* Contributes to updating patients' records, for example, recording care provided, observation records, position charts, food and fluid charts

* Use of information technology to benefit personal development and patient care

* Maintain IT and manual records of patient contacts as per Trust policy.

* Input and update various patient records from other agencies/departments

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Job description Job responsibilities Communication and Relationships* Will communicate on a regular basis with the patients, their relatives and colleagues in a caring, compassionate and professional manner using a trauma informed approach.* Provide support to the nurse in charge and/or the person responsible for the Clinical care of the patient* Exchange factual information with patients using tact, reassurance, empathy, compassion and acknowledging barriers to understanding.* Use a range of skills to address barriers to understanding eg. a patient has a physical impairment, mental health condition or learning disabilities* Promote and develop good relationships with patients, staff and visitors* Promote good relations between the departments and services* Respect confidential information obtained in the course of duty and act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs, activity, and supporting the individual to fulfil these.* Demonstrates an ability to input into IT systems as required.* Identifies and minimises interpersonal conflict.* Recognise potential deterioration and appropriately escalate, working to maintain safety until assistance arrives.* Contribute to the care planning process and support patients and family/carers through this* To be aware of the potential for vulnerability and abuse amongst the patient and family/carer and using the local policy to inform appropriate personnel in line with Protection of Vulnerable Adults (POVA), Child Protection/Safeguarding and HIOW Policies.* Maintain personal and professional boundaries at all times.Knowledge, Training and Experience* Work under the direction and supervision of the Registered / Healthcare Professional.* Able to complete a range of routine work procedures and practices that require a base level of theoretical knowledge* Knowledge of care and related procedures, clinical observations, relevant legislation, including Mental Capacity Act* Attend short courses to undertake patient and clinical care duties* Completion of competencies with equivalent relevant experience to vocational qualification at level 3Clinical skills* Able to implement clinical care plans as directed by the Registered Nurse/ Registered Healthcare Professional* Undertakes a limited range of delegated clinical care duties in accordance with the specified plan of care and provide feedback to the Nurse in charge/ Registered Healthcare Professional* Establish therapeutic relationships with individual patients, their relatives and supporters as appropriate.* To provide the necessary physical care to patients in in-patient settings to help them complete daily living activities, i.e., personal hygiene, diet and fluid intake, clothing and laundry, personal environment, elimination, maintaining rest and sleep and activity, physical observations* Able to record patient observations relevant to clinical setting, for example, but not limited to:o taking blood pressure/pulse/respirations/O2 saturationso Venepunctureo blood glucose monitoringo observing patients for signs of agitation or distresso wound observations and simple wound dressingso removal of peripheral cannulao urinalysis and pregnancy testingo removal of a urinary cathetero changing stoma bagAnalytic and Judgement skills* To be involved in judgements involving facts or situations that require some analysis* Assess a patient's condition through observation/test results* Assess comfort of patients* Initiate emergency procedures if situation arises* Able to escalate concerns to a registered nurse/practitioner appropriately* Help to maintain a safe, therapeutic environment for patients, staff and visitors to the ward to reduce the likelihood of accidents, untoward incidents or clinical incidents.* Engage with patients in meaningful activity, involving them in a wide range of therapeutic interventions. These may be therapies suggested by registered staff as well as involving patients in everyday living activities.Planning and Organisational Skills* Able to organise own day to day work tasks or activities* Able to plan own work activities but aware of own scope of practice* Able to manage competing demands on time* Participate in audits, surveys, research and development activities as required* Carrying out duties delegated by the registered staffResponsibility for Information resources* Contributes to updating patients' records, for example, recording care provided, observation records, position charts, food and fluid charts* Use of information technology to benefit personal development and patient care* Maintain IT and manual records of patient contacts as per Trust policy.* Input and update various patient records from other agencies/departmentsFurther information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Level 2 qualification or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work-based competencies
• Completed care certificate, in the process or willingness to work towards the care certificate.

Person Specification Qualifications Essential Level 2 qualification or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work-based competencies Completed care certificate, in the process or willingness to work towards the care certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

Milton Road

Portsmouth

Hampshire

PO3 6AD

United Kingdom

Employer's website

https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Job summary

We are expanding our current nursing team who have been with us for a number of years and we are offering the opportunity to work across two sites in Lymm and Grappenhall as a traditional practice nurse. We are looking for 20 - 30 hours with flexibility for the right candidate.

Main duties of the job

Long term health conditions management, vaccinations, womens health - cervical screening, infection prevention and control.

About us

We are an 11,000 patient population surgery mainly based in the beautiful village of Lymm Cheshire. We are a very friendly and supportive practice with three GP partners and a well established management team and two experienced practice nurses.

Job summary

Are you a compassionate Registered Nurse seeking a new opportunity? We have a Leg Ulcer Nurse position available within the team, based at 7 different locations across West and East Somerset, which includes Bridgwater, Burnham on Sea, Taunton, Wellington, Minehead, Shepton Mallett and Wells. You will be expected to cover all 7 clinic locations.

Our service covers the urban and rural areas of West Somerset, from the Quantock Hills to Exmoor. These positions are dayshifts only and are 8.30am-4.30pm. There are no late, weekend or night shifts. We offer flexible working solutions where possible to ensure a work-life balance.

You'll need to be a car driver with your own vehicle to visit each clinic location. We offer a generous mileage allowance to cover the use of your car for NHS business, which includes both mileage and depreciation.

If you're a qualified nurse looking for a rewarding challenge to advance your nursing career, join our friendly, and highly skilled team of nurses and support staff. We also welcome applications from newly qualified nurses, where we can offer you preceptorship to support and guide you in your new role.

If you are a qualified nurse, currently looking for a new exciting and rewarding challenge within the community, please look no further and apply today!

Main duties of the job

As a community Leg Ulcer nurse, you'll be giving a high standard of care to patients dealing with venous, arterial and mixed aetiology leg ulcers.

You'll develop a broad range of nursing skills, including doppler assessments, compression therapy, applying compression garments, giving a comprehensive holistic assessment and managing Well Leg Clinics.

We are an integrated team with the Vascular Department at Musgrove Park Hospital, working closely with them to ensure our patients get a high standard of care.

You'll need to make autonomous clinical decisions and create holistic care plans, with the support of your colleagues and Team Leaders.

You will be expected to work independently in each clinic location, with the occasional help from an experienced HCA.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Are you looking for a practice where you can make a real difference, feel valued, and enjoy being part of an ambitious and supportive team?

At Pioneer Medical Group, we believe excellent patient care starts with supporting the people who deliver it. Serving over 23,000 patients across three sites, we've built a reputation for clinical excellence, continuity of care, research, innovation, and strong community connections, while creating an environment where clinicians can thrive, develop, and enjoy coming to work.

As we continue to grow and develop, we're excited to be recruiting both a Salaried GP anda GP Partner to join our friendly and dedicated team.

Whether you're looking to focus on delivering excellent clinical care as a Salaried GP or are ready to help shape the future direction of the practice as a Partner, you'll find a welcoming environment where ideas are encouraged, development is supported and Teamwork is at the heart of everything we do.

Main duties of the job

Life at Pioneer

Working across one of our three surgeries, you'll be part of a close-knit local team while benefiting from the opportunities, expertise, and resources that come with a larger organisation. Regular cross-site meetings help maintain strong relationships, encourage collaboration, and ensure a shared sense of purpose across the practice.

About us

Looking for More Than Just a Job?

We're looking for clinicians who are passionate about high-quality patient care and who want to be part of a practice that is continually evolving and improving.

Whether you're looking to build your career as a Salaried GP or are ready to help shape the future of the practice as a GP Partner, Pioneer Medical Group offers an environment where you can develop, contribute, and thrive.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0652-26-0002

Job locations

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Avonmouth Medical Centre

Collins Street

Avonmouth

Bristol

BS11 9JJ

United Kingdom

Ridingleaze Health Hub

Ridingleaze

Lawrence Weston

Bristol

BS11 0QE

United Kingdom

Job description

Job responsibilities

Why Join Pioneer?

• Morning Coffee

Each morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support.

• A genuinely supportive clinical team

Join a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients.

• Strong, flexible management leadership

Our experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive.

• Less paperwork

All GPs have dedicated Personal Administrators, helping to reduce the administrative burden.

• Learn, collaborate and stay connected

Benefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration.

• Mentorship and peer support

All Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other.

• A thriving training practice

With three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice.

• A true multidisciplinary team

You'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures.

• A warm welcome from day one

We provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.

We'd Love to Meet You

If you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.

Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.

Email: [email protected]

This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.

Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.

Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn.

By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy

Job description Job responsibilities Why Join Pioneer?Morning CoffeeEach morning, our clinicians enjoy a 30-minute coffee break built into their diaries. This is a valued opportunity to connect with colleagues, discuss clinical cases, share knowledge and offer support. A genuinely supportive clinical teamJoin a friendly, collaborative team where ideas are welcomed, innovation is encouraged, and everyone has a voice. We value open communication, mutual support, and working together to deliver the best outcomes for our patients. Strong, flexible management leadershipOur experienced and approachable management team works closely with clinicians, providing operational expertise, embracing change, and supporting the continued success of the practice. We pride ourselves on being adaptable, responsive, and focused on helping our teams thrive. Less paperworkAll GPs have dedicated Personal Administrators, helping to reduce the administrative burden. Learn, collaborate and stay connectedBenefit from protected time for a programme of weekly meetings, including clinical education, business updates, patient safety discussions, and vulnerable patient reviews, all supported by a strong culture of continuous learning, reflection and collaboration. Mentorship and peer supportAll Salaried GPs have a clinical mentor with regular protected time for mentoring. The Partners are buddied together offering peer support to each other. A thriving training practiceWith three GP trainers, education and development are embedded in everything we do. We actively support learning at all stages of a clinical career, teaching undergraduate medical students from Years 1 to 5 alongside postgraduate GP trainees. This creates a dynamic learning environment where knowledge sharing, mentoring, and professional development are part of everyday practice. A true multidisciplinary teamYou'll be supported by an experienced multidisciplinary team, including skilled Urgent Care Practitioners who provide home visits and acute same-day care. This helps to manage demand and reduce workload pressures. A warm welcome from day oneWe provide a comprehensive induction, and ongoing support to help you settle quickly and feel part of the team.We'd Love to Meet YouIf you're looking for a practice where your voice is heard, your wellbeing matters, and your contribution is valued, we'd love to have an informal conversation with you.Come and visit us, meet the team, enjoy a coffee, and chat with our Partners and salaried GPs about what makes Pioneer such a rewarding place to work. Please contact Justine Mansfield, Business Manager or Dr Veronica Pickering, GP Partner to arrange an informal visit.Email: [email protected] This advert will close on 18th October, and interviews are expected to be held week commencing 1st November 2026.Please note: we reserve the right to close this vacancy early if sufficient applications are received. We therefore encourage early applications.Important: AI tools can be helpful for research and refining ideas, but we want to learn about you. Submitting information that is false or insincere goes against our core values of honesty and integrity and may result in your application being withdrawn. By applying for this role, you agree that we may process your personal data for recruitment purposes. For information on how we handle candidate data, please see our Candidate Privacy Policy at: www.pioneermedicalgroup.nhs.uk/surgery-policies/privacy-policy

Person Specification

Other

Essential

• Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice.

Qualifications

Essential

• MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience.

Desirable

• MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.

Person Specification Other Essential Full registration with the GMC. Listed on the UK Medical Performers List. Must meet professional health requirements in line with GMC standards/Good Medical Practice. Qualifications Essential MBBS or equivalent medical qualification, to hold a current certificate of prescribed experience. Desirable MRCGP Post graduate diploma in an area of interest (eg pediatrics/O&G) LoC-IUT LoC-SDI.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pioneer Medical Group

Address

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Employer's website

https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pioneer Medical Group

Address

Bradgate Surgery

Ardenton Walk

Brentry

Bristol

BS10 6SP

United Kingdom

Employer's website

https://www.pioneermedicalgroup.co.uk/ (Opens in a new tab)

Job summary

An exciting opportunity to join our Sterile Service team on a full time basis. We are offering 37.5 hours a week. Working hours are typically 06:00 - 14:00.

Please note-Some cover will be required when a member of our team is on leave between 14:00 - 22:00.

To be responsible for providing an efficient distribution service of re-usable medical devices for use in direct patient care within Somerset NHS Trust.

Main duties of the job

*To ensure any deliveries are scanned out (dispatched) by using T-Doc traceability system.

*To use electric tug, master mover or manually move trollies for delivery or collection of equipment from Theatres/Wards or Departments.

*To collect and deliver goods in inclement weather whilst either using electric tug, master mover or manual trollies.

*To work with minimum supervision whilst in the Department but to use initiative whilst around the Hospital, refer to team leader for guidance.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Are you nearing CCT or a newly qualified Consultant looking for your first posting or an experience Consultant looking for a change? Are you the type of person who thrives on challenge, who sees health inequalities not as statistics but as lives to transform?

Do you align to our values of Kind, Connected, Bold and can drive real change in patient experience and are not afraid of hard work when it means making a genuine difference?

Our Board has approved 10 newly created fully funded consultant posts - strategic investment reflecting our commitment to transformation.

Like Obstetrics and Gynaecology services nationwide, we face considerable pressures, with the additional complexity of serving communities experiencing significant health inequalities. We're currently on the Maternity Safety Support Programme and addressing backlogs within our Gynaecology service. Our teams are working under significant pressure, and we're addressing cultural challenges that require sustained leadership.

We're seeking consultants who want to help build our future - creating an integrated supportive team that will redefine collaborative care improving the care for our community.

Main duties of the job

Our expansion sees a focus on - Fetal medicine, Urogynaecology, Menopause, Maternal medicine, Cancer pathways & Vulval disease, Gynaecology diagnostics-Colposcopy / Hysteroscopy, General O&G care

Your impact and opportunity- This represents genuine institutional commitment - a Trust that acknowledges its challenges and invests meaningfully in sustainable solutions. Here, your consultant expertise directly contributes to excellence in training the consultants of our future and improving women 's health and neonatal outcomes. Your clinical decisions will influence population health across communities that would benefit greatly from your skills.

You'll encounter clinical complexity that draws on all your expertise. You'll work within system challenges that require innovative thinking and collaborative solutions. Most importantly, you'll practise medicine where it can have profound impact - driving evidence-based improvements in real communities.

This role offers impactful Consultant practice - work that creates lasting positive change for the women and families we serve. Whilst the work is demanding and the challenges are real, you'll be supported in making a difference that extends far beyond individual patient encounters.

Your 10 programmed activities represent our investment in sustainable transformation. Our values framework supports this work because meaningful change requires both clinical excellence and authentic leadership.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job summary

This is an exciting role within the Day surgery Admin and Clerical Team, working closely with clinical colleagues to ensure our patients receive the highest standard of care.The role requires someone who has a great level of attention to detail and good organisational skills for managing in a busy environment. Excellent communication and customer service skills are essential for dealing with colleagues, patients and families.The needs of the service user will be the utmost priority. The principle of high quality customer care is at the heart of this role.

Main duties of the job

The post holder will be required to provide a friendly, effective reception, advice and information service to patients, colleagues, and visitors to the Theatre departments. Supporting and assisting the other receptionists and nursing staff in the day-to-day management of the ward and contribute to the care environment and carry out general administrative duties. Maintaining electronic patient records, including the use of MAXIMS, EPRO Galaxy and TrakCare.

The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationary are ordered and kept stocked up.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

184-OL-OR-5903

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

United Kingdom

Job description

Job responsibilities

Please see the Job Description for further information, as well as a full list of duties and responsibilities.

Job description Job responsibilities Please see the Job Description for further information, as well as a full list of duties and responsibilities.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• Good standard of literacy and numeracy and spoken English.

Desirable

• Five GCSEs at grades A-C or equivalent one of which must be English language
• NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience.

Experience

Essential

• Experience of administrative duties

Desirable

• Experience of working with the general public
• Experience of working in a health care setting

Additional Criteria

Essential

• Willingness to use technology to improve standards of care and support to our patients.
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty

Person Specification Qualifications Essential Educated to GCSE level or equivalent. Good standard of literacy and numeracy and spoken English. Desirable Five GCSEs at grades A-C or equivalent one of which must be English language NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience. Experience Essential Experience of administrative duties Desirable Experience of working with the general public Experience of working in a health care setting Additional Criteria Essential Willingness to use technology to improve standards of care and support to our patients. Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

To train in the full duties of a decontamination technician in this specialist area responsible for all flexible endoscopes, in accordance with the Trust and National decontamination policies. To work flexibly at MPH and Bridgwater Community Hospital. The role involves exposure to blood and body fluids.

Main duties of the job

* Meet the demands of the department's workload whilst consistently achieving high

quality standards which will be measured by in-process checks and nonconformance reports.

* To use manual dexterity and concentration for the disassembly and reassembly of

the reusable medical devices in accordance with manufacturer's instructions.

* To operate decontamination equipment and carry out routine tests in accordance

with the Planned Preventative Maintenance Schedule, Quality Standards and

Guidance.

* To undertake duties as required, consistent with the responsibility of the grade and

needs of the service.

* To refer appropriate issues and raise uncertainties with senior staff.

* To attend all statutory and mandatory training and Induction as defined by the

organisation and service needs and other courses considered appropriate.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

Are you a qualified nurse looking to take a new step in your nursing career?We are seeking compassionate people to join our Bowel Cancer Screening Team. The Specialist Screening Practitioner (SSP) acts as the patients advocate through their journey in the Bowel Cancer Screening Programme. The role is to provide guidance and support throughout the participants bowel screening pathway.This opportunity is for Nurses to work at Musgrove Park Hospital and Yeovil District Hospital.

We value our nurses highly, so development and training within this role will be offered. There is an expectation that hours are worked flexibly over a rota basis and that you are able to travel independently to Musgrove Park and Yeovil District Hospital. We have full time hours available.You will require good communication skills, a team work approach as well as working autonomously and be able provide a high standard of nursing care with the support of your team.Informal visits/chats always welcome - contact us today to discuss the position in more detail or organise for you to come and visit!

Main duties of the job

The Screening Practitioner delivers pre-assessment clinics, cares for the patient whilst undergoing Endoscopic or radiological procedures, reviews histological outcomes and delivers pathological results to patients using defined pathways. The successful candidate will also be required to complete the mandatory structured Induction Programme and the Liverpool John Moore University/Plymouth University (Torbay) SSP Degree/Masters module which is compulsory to the role.

The Screening Practitioner will deliver a variety of clinics. These include a FIT clinic, where the post holder discusses potential reasons for an abnormal result and pre-assesses the patients suitability for colonoscopy and bowel preparations; A results clinic, where the screening practitioner will be informing of histological results and breaking bad news to patients following their colonoscopy, discussing the findings, and explaining what happens next on their pathway; Surveillance clinics and Lynch Syndrome surveillance clinics, where the screening practitioner reassesses patients who are following the surveillance pathway and assess and arrange a colonoscopy.

The Screening Practitioner attends endoscopic procedures for live data collection and to maintain standards. The Screening Practitioner is responsible for all histology sent from colonoscopy and accurate documentation of Optical Diagnosis.

The post is based at Musgrove Park Hospital with regular travel to Yeovil District Hospital to cover SSP clinics and endoscopy lists.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-5887

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person Specification

Qualifications

Essential

• Please read the Person Specifications for essential qualifications.

Desirable

• Please read the Person Specifications for desirable qualifications.

Experience

Essential

• Please read the Person Specifications for essential experience.

Desirable

• Please read the Person Specifications for desirable experience.

Additional Criteria

Essential

• Please read the Person Specifications.

Desirable

• Please read the Person Specifications.

Person Specification Qualifications Essential Please read the Person Specifications for essential qualifications. Desirable Please read the Person Specifications for desirable qualifications. Experience Essential Please read the Person Specifications for essential experience. Desirable Please read the Person Specifications for desirable experience. Additional Criteria Essential Please read the Person Specifications. Desirable Please read the Person Specifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

The Outpatient Clinic Administrator is responsible for providing high-quality administrative and reception support to outpatient services within the Surgical Care Directorate. Working as part of the Outpatient Administration Team, the post holder supports the efficient running of clinics by welcoming patients, managing appointments, maintaining accurate patient records, processing clinic documentation and responding to enquiries from patients, clinicians and colleagues.

The role requires a professional, organised and patient-focused approach to ensure a positive patient experience and the smooth delivery of outpatient services. The post holder will work collaboratively with clinical and administrative teams, adhere to Trust policies and procedures, maintain confidentiality and contribute to the delivery of safe, effective and efficient patient care.

The post holder is expected to demonstrate flexibility in meeting the operational needs of the department by providing reception cover across different outpatient areas as required, ensuring continuity of service and maintaining a high standard of patient care. They will also provide support to colleagues, assist with the training of new staff, and demonstrate flexibility in meeting the operational needs of the department. This is a part-time role of 22.5 hours per week and flexibility may be required to support service demands across the outpatient department.

Main duties of the job

• Deliver a professional reception and administrative service for outpatient clinics.
• Book and manage outpatient appointments in accordance with specialty guidelines.
• Maintain accurate patient records and support data quality processes.
• Prepare clinics and process clinical correspondence and documentation.
• Provide excellent customer service and respond to patient queries and concerns.
• Support clinical teams by ensuring required information and documentation are available.
• Work collaboratively with colleagues to ensure continuity of service and cover during periods of absence.
• Adhere to Trust values, policies, information governance requirements, and confidentiality standards.
• Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of an elective waiting list. You will be required to help maximise capacity and ensure excellent patient care within an exceptionally busy and highly pressurised work environment.

You will need to be meticulously organised, motivated and have the ability to approach daily work in an ever changing and sometimes challenging yet exciting environment

Main duties of the job

To co-ordinate patients into the appropriate theatre by:

• taking into consideration a suitable surgeon, anaesthetist and equipment is available plus ensuring 'special requests' are made
• informing patients of all essential booking information to enable the patient to attend prepared for their admission
• meeting the patients social needs and availability

Scheduling patients involves working with the wider team to balance adherence to national and local wait time standards, clinical priority, and service requirements

Ability to compile well balanced operating lists, taking into account equipment requirements, skills, experience and preferences of the particular operating surgeon, so that theatre utilisation is maximised. There may be a number of complexities to consider when compiling operating lists, so careful analysis of patient data is essential.

Analyse waiting list data in the Referral to Treatment database and Patient Target Lists so that local and national wait time targets are met.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

We are looking to appoint health care support Assistants who are enthusiastic, motivated with a passion for caring to join our dedicated Team on Yeovil's Acute Medical Unit. The unit is a short-stay assessment ward for patients who need urgent medical careAs a health care Assistant you will work as part of a large multidisciplinary team and will play a key role in delivering the fundamentals of care for patients under the supervision of a nurse, whilst supporting patients to achieve the shared goals. Individuals should be able to demonstrate excellent communication skills who are willing to learn and take on new challenges as the service develops.

Main duties of the job

Experience of working in a care setting would be advantageous but all necessary skills training, professional updates and mandatory training as appropriate to the post will be provided.

Full details of duties can be found in the job description. There will be an expectation of a flexible approach to shifts patterns and working as a band 2 with options to work towards band 3 depending on experience.

Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

We are looking to appoint Healthcare Assistants who are enthusiastic, motivated with a passion for caring to join our dedicated Team in the Emergency Department.

Full/Part-time hours are available with a variety of shift patterns.

As a Healthcare Assistant you will work as part of a large multidisciplinary team and will play a key role in delivering the fundamentals of care for patients under the supervision of a nurse, whilst supporting patients to achieve the shared goals. Individuals should be able to demonstrate excellent communication skills who are willing to learn and take on new challenges as the service develops.

As well as this, if you are successful in this Band 2 role, you will be supported to complete your Band 3 competencies within the year (12 months), which would then enable you to move into a Band 3 position.

You may be considered for a Band 3 role if you meet the minimum criteria. Please enquire at interview if you feel that you do.

Main duties of the job

Experience of working in a care setting would be advantageous but all necessary skills training, professional updates and mandatory training as appropriate to the post will be provided.Full details of duties can be found in the job description.

In the Emergency Department, we also provide supplementary training to enable you to perform a variety of clinical skills which exceed the duties of the Trust HCA role.

Such skills include, performing ECGs, venepuncture (blood sampling), cannulation (getting IV access) and other specialist equipment such as bladder scanning and point-of-care testingThere will be an expectation of a flexible approach to shifts patterns with a commitment to participate in the on call service after appropriate training.Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £25,272 a year Progression to Band 3 when all competencies completed

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

184-OL-OR-5914

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Please ensure that you read all sections of this advert as within our ED, we expect our HCAs to be trained and able to perform additional skills and duties beyond those outlined in the Job Description. Please ensure that your Supporting Statement mentions any of these skills if you have been qualified to perform them by an NHS Trust hospital.

Please note, the Job Description attached to this advert also contains the Person Specification.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.Please ensure that you read all sections of this advert as within our ED, we expect our HCAs to be trained and able to perform additional skills and duties beyond those outlined in the Job Description. Please ensure that your Supporting Statement mentions any of these skills if you have been qualified to perform them by an NHS Trust hospital.Please note, the Job Description attached to this advert also contains the Person Specification.

Person Specification

Qualifications

Essential

• Evidence of a secondary education. (A-Levels or Level 3 Equivalent)

Desirable

• Care Certificate (Skills for Care)
• In-house training may be offered to be undertaken within an agreed timescale.
• Vocational Level 2 Healthcare qualification or be prepared to undertake within an agreed timescale.

Experience

Essential

• Previous experience in a healthcare environment.
• Basic keyboard skills and a basic understanding of how to access emails and use digital systems effectively.

Additional Criteria

Essential

• Work well in a busy environment.
• Be adaptable/flexible.
• Good time-keeping.
• Willingness to use technology to improve standards of care and support to our patients.
• Flexible approach to work pattern.
• Demonstrate respect for confidentiality at all times.
• Proven experience of successfully working in a team environment.
• Show initiative but also be able to follow instruction as required.

Person Specification Qualifications Essential Evidence of a secondary education. (A-Levels or Level 3 Equivalent) Desirable Care Certificate (Skills for Care) In-house training may be offered to be undertaken within an agreed timescale. Vocational Level 2 Healthcare qualification or be prepared to undertake within an agreed timescale. Experience Essential Previous experience in a healthcare environment. Basic keyboard skills and a basic understanding of how to access emails and use digital systems effectively. Additional Criteria Essential Work well in a busy environment. Be adaptable/flexible. Good time-keeping. Willingness to use technology to improve standards of care and support to our patients. Flexible approach to work pattern. Demonstrate respect for confidentiality at all times. Proven experience of successfully working in a team environment. Show initiative but also be able to follow instruction as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

We are looking to appoint 'Health Care Assistants' who are enthusiastic, motivated with a passion for caring to join our dedicated Team on Endoscopy Department.

The unit is a specialist area providing direct nursing care and support for patients undergoing endoscopic investigations and treatment within Musgrove Park Hospital and Bridgwater Community Hospital. The expectation is for staff to work flexibly between these units to meet the needs of the service

As a Health Care Assistant you will work as part of a large multidisciplinary team and will play a key role in delivering the fundamentals of care for patients under the supervision of a nurse, whilst supporting patients to achieve the shared goals. Individuals should be able to demonstrate excellent communication skills who are willing to learn and take on new challenges as the service develops.

Main duties of the job

Experience of working in a care setting would be advantageous but all necessary skills training, professional updates and mandatory training as appropriate to the post will be provided.Full details of duties can be found in the job description.There will be an expectation of a flexible approach to shifts patterns with a commitment to participate in the on call service after appropriate training.Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year 1.00 is fixed term 12 month maternity cover and 0.76 is permanent

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

184-OL-OR-5813

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Bridgwater Community Hospital

Bower Lane

Bridgwater

Somerset

TA6 4GU

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person Specification

Qualifications

Essential

• NVQ / QCF 3 in Health or willing to undertake the training

Desirable

• Maths and English at GCSE A-C/4-9 or level 2 Functional Skills

Experience

Essential

• Previous work in an acute care environment

Additional Criteria

Essential

• as per JD document

Person Specification Qualifications Essential NVQ / QCF 3 in Health or willing to undertake the training Desirable Maths and English at GCSE A-C/4-9 or level 2 Functional Skills Experience Essential Previous work in an acute care environment Additional Criteria Essential as per JD document

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

As a valued member of our team is reducing their hours, an exciting opportunity has arisen for an experienced primary care professional to join our friendly and supportive practice.

This varied role brings together care navigation and scanning/coding duties. The successful applicant will provide a professional and welcoming first point of contact, guiding patients to the most appropriate service or healthcare professional in a courteous, timely, and effective manner. They will also be responsible for the accurate processing, scanning, and coding of clinical documentation, ensuring attention to detail and high standards of data quality.

Ideally, candidates will have previous experience within primary care, strong leadership qualities, and excellent communication skills. The ability to prioritise tasks, multitask effectively, and thrive in a busy team environment is essential.

Strong IT skills are also required to support the demands of the role.

Main duties of the job

Reception Duties

Provide an effective and efficient reception service to patients and visitors at the practice.

Open the premises at the start of the day, ensuring all necessary checks and preparations are completed to receive patients. Secure the building at the end of the day, ensuring all areas are fully secured.

Handle general enquiries and process appointment requests from patients via phone, online, or in person, updating the EMIS clinical system accordingly.

Process repeat prescription requests.

Receive and distribute both internal and external mail and documentation.

Ensure accurate and timely logging of messages for clinicians regarding emergency appointment requests and home visits.

Coordinate with third-party agencies to arrange patient care as directed by GP's.

Maintain and accurately enter data into the practices computer system and patients' electronic records, which may include scanning and coding clinical information in line with practice protocols.

About us

Albany House is a welcoming and supportive practice located in a beautiful Grade II listed building in the heart of Worcester. We provide care to a diverse patient population of over 7,000 individuals.

Our open and friendly work environment encourages professional development. We hold regular meetings for all our staff to share ideas, best practices, and support one another. A good sense of humour is essential!

Our team includes 3 partners, 3 salaried doctors, an ANP, a fantastic nursing team (comprising of 2 practice nurses and 2 HCAs), as well as a skilled managerial team and support staff.

Job summary

An exciting opportunity has arisen for enthusiastic, motivated and caring individuals to join our busy Operating Theatre Departments as a Healthcare Assistant.

As part of our multidisciplinary team, you will play an important role in supporting patients throughout their perioperative journey, ensuring that high standards of care, dignity and compassion are maintained at all times.

This is a rewarding role within a fast-paced environment where no two days are the same. You will work alongside registered practitioners, surgeons, anaesthetists and theatre support staff across a range of surgical specialities.

We are looking for individuals who:

• Have excellent communication and interpersonal skills.
• Are caring, compassionate and patient-focused.
• Can work effectively as part of a team.
• Are organised, reliable and able to prioritise workload.
• Remain calm and professional in a busy environment.
• Have a willingness to learn and develop within perioperative services.

Previous healthcare experience is desirable but not essential as full training and support will be provided.

What We Offer

• Comprehensive induction programme.
• Opportunities for development and career progression.
• A supportive and inclusive team environment.
• Access to a wide range of staff benefits and wellbeing services.
• Flexible working opportunities where service needs allow.

*Please note this post is currently advertised as a Band 2 posistion. A Band 3 role may be offered dependant on your previous experience*

Main duties of the job

The successful candidate will:

• Support patients before and after their surgical procedures.
• Assist with patient transfers and positioning whilst maintaining patient safety and dignity.
• Prepare theatre and clinical areas, ensuring they are clean, stocked and ready for use.
• Assist in maintaining equipment and reporting any faults.
• Undertake routine clinical observations and escalate concerns appropriately.
• Support infection prevention and control standards within the theatre environment.
• Assist the wider theatre team to ensure efficient patient flow and theatre utilisation.
• Provide reassurance and support to patients and relatives where appropriate.

Experience of working in the theatre setting would be advantageous but all necessary skills training and mandatory training as appropriate to the post will be provided.Full details of duties can be found in the job description.There will be an expectation of a flexible approach to shifts patterns with a commitment in some departments to participate in the on call service after appropriate training.Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £25,272 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-5816

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Job description Job responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Person Specification

Qualifications

Essential

• Evidence of secondary education
• Vocational level 2 Healthcare or prepared to undertake within agree time scale

Desirable

• Care Certificate (Skills for Care) inhouse training

Experience

Essential

• Able to demonstrate a caring nature/ life experience.
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances.
• Good standards of written communication skills, with the ability to use email and internet.
• Good verbal communication skills with an ability to provide and receive routine information.

Desirable

• Previous experience in a care environment.

Additional Criteria

Essential

• Able to prioritise and organise workload
• Able to work under instruction and as part of a team
• Able to work under pressure
• Works well in a busy environment
• Willingness to work flexibly to cover a variety of shift patterns.
• Adaptable/ flexible
• Good time keeping

Person Specification Qualifications Essential Evidence of secondary education Vocational level 2 Healthcare or prepared to undertake within agree time scale Desirable Care Certificate (Skills for Care) inhouse training Experience Essential Able to demonstrate a caring nature/ life experience. Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances. Good standards of written communication skills, with the ability to use email and internet. Good verbal communication skills with an ability to provide and receive routine information. Desirable Previous experience in a care environment. Additional Criteria Essential Able to prioritise and organise workload Able to work under instruction and as part of a team Able to work under pressure Works well in a busy environment Willingness to work flexibly to cover a variety of shift patterns. Adaptable/ flexible Good time keeping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

We're looking for a highly organised, resilient and professional Receptionist to join our busy Emergency Department team at Yeovil District Hospital.

As the first point of contact for patients, relatives and visitors, you'll play a vital role in ensuring people receive a welcoming and efficient service during what can often be a stressful time.

What we're looking for:

Exceptional organisational skills

Ability to multitask and prioritise in a fast-paced environment

Strong communication and customer service skills

Confidence working under pressure and adapting to changing demands

Compassion and professionalism when dealing with difficult, upsetting or emotionally challenging situations

The role will involve:

* Greeting and booking in patients

* Managing telephone enquiries and administrative tasks

* Maintaining accurate patient records

* Supporting the Emergency Department team to deliver outstanding patient care

* Working calmly and efficiently during busy periods

If you're someone who thrives in a dynamic environment, can juggle multiple priorities, and remains compassionate and composed when faced with challenging situations, we'd love to hear from you.

Join us and help make a difference when people need it most.

*This role is a 12 Month Fixed Term contract*

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Process referrals

Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

The post holder will work as an advanced-level healthcare science practitioner within the field of Echocardiography, independently and accurately performing and interpreting complex cardiac ultrasound scans, for elective, urgent, and emergency patients ensuring the delivery of high-quality care.

The post holder will lead on service improvement, contribute to research and development, and provide specialist training and supervision to junior colleagues. This role requires a high degree of autonomy, clinical expertise, and decision-making responsibilities to ensure the highest standards of patient care

Main duties of the job

Independently perform and report echocardiograms to BSE standard

Plan and prioritise workload to support the effective delivery of echocardiographic services

Actively participate in service improvement and development projects

Provide advice training and support for trainees and junior members of the team

Help deliver and maintain services on a day to day basis supporting or in the absence of the clinical lead

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

To provide comprehensive administrative and clerical support to the Endoscopy Service, ensuring the efficient coordination of pre-assessment telephone clinic appointments and the timely processing of patient referrals. The post holder will manage referrals received through the NHS e-Referral Service (eRS), Direct to Test pathways, surveillance programmes, and rescope requests, ensuring accurate data entry and maintenance of patient records on hospital information systems and spreadsheets. The role also involves handling telephone enquiries professionally, supporting the wider Endoscopy team with general administrative duties, and contributing to the smooth and effective delivery of patient services.

Main duties of the job

Telephone patients to arrange pre-assessment clinic appointments before procedures.Handle telephone enquiries from patients, carers, and healthcare professionals.Ensure surveillance patients receive health questionnaires at least three months before their planned procedure.Add rescope and follow-up requests to the Endoscopy waiting listsProcess endoscopy referrals through NHS e-Referral Service (eRS)

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeterjust a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

28 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £25,272 a year Pro Rata x 2 positions

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-OR-5532

Job locations

County Hall

The Crescent

Taunton

Somerset

TA1 4DY

United Kingdom

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

• Good standard of education, up to GCSE or O level standard in literacy and numeracy

Desirable

• Business and Administration NVQ Level 2 or similar
• Computer/Word processing qualification or ECDL

Experience

Essential

• Previous experience of working with the public in a customer care situation
• Previous office experience

Desirable

• Previous Health Sector experience or similar

Additional Criteria

Essential

• Willingness to use technology to improve standards of care and support to our patients
• Ability to juggle tasks and work with constant interruptions
• Presentable and confident
• Flexible/adaptable approach to working
• Attention to detail

Person Specification Qualifications Essential Good standard of education, up to GCSE or O level standard in literacy and numeracy Desirable Business and Administration NVQ Level 2 or similar Computer/Word processing qualification or ECDL Experience Essential Previous experience of working with the public in a customer care situation Previous office experience Desirable Previous Health Sector experience or similar Additional Criteria Essential Willingness to use technology to improve standards of care and support to our patients Ability to juggle tasks and work with constant interruptions Presentable and confident Flexible/adaptable approach to working Attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

County Hall

The Crescent

Taunton

Somerset

TA1 4DY

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

County Hall

The Crescent

Taunton

Somerset

TA1 4DY

United Kingdom

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Job summary

We are an 11,000 patient population practice based mainly in the beautiful village of Lymm Cheshire. We are offering the opportunity to work across two sites to support our practice nurse and GP teams. We are looking for 10 to 20 hours with flexibility for the right candidate.

Main duties of the job

The main duties of the HCA will be to support our nursing team to provide BP checks, ECGs and deliver NHS Health Checks and any other duties appropriate for the role including management of clinical stock.

About us

We are a very friendly and supportive practice with three GP partners and currently have two experienced very practice nurses, and a well established management team.

Job summary

Working as part of the Somerset Faster Diagnosis team, the post holder will play a key role in ensuring the timely and effective management of patients referred on a suspected cancer pathway and those accessing services through the team's self referral pathway's. The role will support patients throughout their diagnostic journey and helping to deliver high quality, patient centred care.

The role will contribute ensuring patients receive a diagnosis or have cancer excluded within the 28 day faster Diagnosis standard.

You will require good communication skills, a team work approach and be able to provide a high standard of nursing care with the support of your team.

Informal visits and chats are always welcome. Contact us today to discuss the position in more details or organise for you to come and visit.

Main duties of the job

The post holder will undertake initial patient assessment and triage in line with agreed protocols and standard operating procedures and escalating concerns & complex cases to senior members of the team as appropriate. This may include telephone consultations, reviewing referrals, arranging investigations within agreed pathways, and ensuring timely progression through the diagnostic process. The post holder will provide information and support to patients and carers, acting as a key point of contact during the diagnostic pathway. They will work closely with primary and secondary care services, cancer teams, admirative staff and other healthcare professionals to ensure pathways are coordinated and patients receive a high quality experience.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Job summary

An exciting opportunity has a risen at our practice for an Experienced Practice Nurse. We are seeking a full-time employee; however, we are open to discussing part-time (30+ hours) or compressed hours for the right candidate.

You will benefit from the support of an experienced Lead Practice Nurse and supportive Management Team.

Please note interviews will be held on the morning of Tuesday 27th October

Main duties of the job

The ideal candidates will have recent experience within a Primary Care setting, be adaptable, highly motivated and relish a challenge. You will be part of a dynamic and innovative team who value teamwork, professional practice, mutual support and a friendly working environment.

Working with the Lead Practice Nurse, you will be a member of the practice multidisciplinary team, ensuring that nursing services are delivered effectively to our patient population.

The post holder will be responsible for several clinical areas including chronic disease management, as well as supporting the practice management team in the reviewing and delivery of clinical policy and procedure.

About us

Honiton Surgery has a highly committed and friendly team of GP Partners, Salaried GPs, Advanced Nurse Practitioners, Allied Health Professionals, Clinical Pharmacists, a multiskilled Practice Nursing Team and Clinical Research Team. We have a strong and supportive Management and Administrative Teams.

We have a reputation for proving excellent care to our 18,000 patients and are rated Good by the CQC.

We are the lead practice for our PCN, working collaboratively with two other practices, Sid Valley Practice and Coleridge Medical Centre. We have developed a wider range of PCN teams and roles, including, Mental Health and Wellbeing Team, First Contact Physiotherapists, Clinical Pharmacists and Pharmacy Technicians. Through the PCN we are also developing a Practice Nursing Network, led by our Lead PCN Nurse.

Job summary

Job Summary: The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager, Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.

Main duties of the job

The Patient Services Coordinator is the first point of contact for patients and visitors, supporting reception and the practices administrative work. Main duties include managing appointments,Triage, registrations and records; handling calls, emails, post and digital inboxes; reviewing and routing tasks;Coding, processing referrals and prescriptions; and preparing specialist, safeguarding and chargeable-work paperwork. The role also involves keeping records accurate and confidential, supporting colleagues, maintaining a safe reception environment and completing relevant training.

About us

St Johns Way Medical Centre is a well-established NHS GP practice located in Archway, serving a diverse local population of 12,000 with a strong focus on accessible, high-quality primary care. The practice provides comprehensive medical services including diagnosis and treatment of acute and chronic conditions, preventative care, family planning, maternity services, and a range of diagnostic and screening services.

From its establishment, the practice has aimed to deliver patient-centred care that is responsive, safe, and effective. St Johns Way Medical Centre aims to provide high-quality, accessible, and compassionate primary care to its diverse community, with a strong focus on safety, effectiveness, and patient-centred care. The practice is committed to delivering timely access through a responsive triage system, supporting both physical and mental wellbeing through a multidisciplinary team, and working collaboratively within its Primary Care Network to improve population health and reduce inequalities. It also promotes prevention, early intervention, and digital access where appropriate, while continuously improving services through patient feedback, clinical governance, and a culture of learning.

Details

Date posted

28 September 2026

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0970-26-0004

Job locations

96 St. John's Way

London

N19 3RN

United Kingdom

Job description

Job responsibilities

The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.

1. Patient-Facing & Front of House Duties

• Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms.
• Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given.
• Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours).
• Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy.
• Receive deliveries and visitors to the Practice.
• Deal with spillages and samples as required.
• Handle blood test forms and relay ICE results to patients in line with Practice protocol.
• Take and process patient payments.
• Take messages and pass on information accurately and promptly.
• Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards.
• Distribute post in pigeonholes.

2. Appointments, Registrations & Records

• Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional.
• Register new patients and process patient deductions in accordance with Practice guidelines.
• Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness.
• Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure.
• Receive, process and action repeat prescription requests accordance with Practice guidelines.

3. Communications, Correspondence & Digital Inbox Management

• Open, process and distribute incoming post and email; frank and send outgoing mail.
• Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes.
• Check ERS daily and action anything necessary.
• Monitor clinical and patient emails, dealing with or routing queries appropriately.
• Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers.

4. Triage & Task Management

• Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement.
• Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent.
• Take appropriate action on tasks and gather all relevant information before forwarding to a clinician
• Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician.
• Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems.

5. Referrals & Electronic Referral Service (ERS)

• Check and code all NHS 111 documents daily.
• Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS.
• Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP).
• Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA.

6. Specialist Administrative Processes

• Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so.
• Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP.
• Add death notifications to the relevant list and circulate as required.
• Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent.
• Ensure all Coroner requests for information or reports are actioned on the day received wherever possible.
• Log incoming paper reports

Ensure Safety Netting information is updated weekly.

7. Non-NHS / Chargeable Work

• Check all non-NHS work for completeness and accuracy before forwarding to the GP.
• Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP.
• Be aware of income-generating activities and ensure Practice policies are followed to support this.

8. General Administrative & Clerical Support

• Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning.
• Order, re-order and monitor stationery and other supplies.
• Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems.
• Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work.

9. Teamwork, Flexibility & Development

• Work flexibly according to the needs of the Practice and provide cover for absent colleagues.
• Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service.
• Undertake mandatory and additional training as identified by the Practice.
• Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager.

10. Information Governance and Confidentiality

The post holder must:

• Maintain strict patient confidentiality at all times.
• Comply with GDPR, Data Protection legislation and NHS Information Governance requirements.
• Access patient information only where there is a legitimate reason to do so.
• Ensure information is recorded, stored and transmitted securely.
• Follow practice policies relating to confidentiality, information security and data breaches.
• Report any actual or suspected information governance incident immediately to the appropriate manager.

11. Safeguarding

The post holder will:

• Understand their responsibilities in relation to safeguarding children and adults.
• Follow practice safeguarding procedures.
• Recognise and appropriately escalate safeguarding concerns.
• Maintain accurate and confidential records.
• Complete relevant safeguarding administrative processes within required timescales.
• Attend safeguarding training appropriate to the role.

12. Health, Safety and Security

The post holder will:

• Comply with practice Health and Safety policies.
• Report hazards, accidents, incidents and security concerns promptly.
• Follow procedures relating to infection prevention and control.
• Maintain a safe and professional reception environment.
• Follow lone-working, fire safety and emergency procedures where applicable.
• Support the safety of patients, staff and visitors within the practice.

13. Teamwork and Professional Responsibilities

The Patient Services Coordinator will:

• Work collaboratively within their team, clinical and management teams.
• Support colleagues during periods of high workload.
• Communicate effectively with clinicians and other members of the multidisciplinary team.
• Participate in practice meetings and training where required.
• Share relevant information with colleagues appropriately.
• Contribute to service improvement and the development of efficient administrative processes.
• Take responsibility for maintaining their own knowledge and skills.
• Undertake additional reasonable duties appropriate to the role as requested by the Line Manager.

14. Accuracy, Quality and Continuous Improvement

The post holder will:

• Maintain a high level of accuracy when entering, processing and communicating patient information.
• Complete work within agreed timescales.
• Identify administrative errors and take appropriate corrective action.
• Report recurring problems and suggest improvements to processes.
• Contribute to audits, reviews and quality improvement activities where required.
• Follow practice policies, procedures and standard operating procedures.
• Ensure that work is appropriately completed before being passed to another member of staff wherever possible.

15. Training and Development

The post holder will:

• Complete all mandatory practice training.
• Maintain competency in relevant clinical and administrative systems.
• Undertake training required for the Patient Services Coordinator role.
• Participate in regular supervision, appraisal and performance reviews.
• Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes.
• Take responsibility for identifying areas where further training or support is required.

16. General Duties

The post holder will:

• Maintain a professional appearance and conduct.
• Work flexibly according to the needs of the practice.
• Undertake other reasonable duties consistent with the level and purpose of the role.
• Support the practice during periods of increased demand or staff absence.
• Maintain a positive approach to change and service development.
• Promote the practice vision through every interaction with patients, colleagues and external organisations.

Job description Job responsibilities The Patient Services Coordinator provides a combined front-of-house and administrative service to the Practice, acting as the first point of contact for patients and visitors while also managing the clinical and administrative correspondence, referrals and processes that support patient care. The postholder will work flexibly across reception and administrative functions as directed by the Patient Services Manager,Practice Manager/Deputy Practice Manager, according to current workload and staffing levels.1. Patient-Facing & Front of House Duties Open up and lock up Practice premises, maintaining security in accordance with Practice protocols, including setting and disarming alarms. Welcome, receive and direct patients and visitors promptly and courteously, ensuring accurate information is given. Manage the front desk and answer incoming calls, maintaining an appropriate telephone manner and working knowledge of the telephone system (in and out of hours). Deal with patient queries in person, by telephone and through digital channels, treating all patients and visitors with respect, tolerance and sensitivity in line with Practice philosophy. Receive deliveries and visitors to the Practice. Deal with spillages and samples as required. Handle blood test forms and relay ICE results to patients in line with Practice protocol. Take and process patient payments. Take messages and pass on information accurately and promptly. Clear and re-stock consulting rooms as required; keep reception, consulting rooms, notice-boards and office tidy and free from hazards. Distribute post in pigeonholes. 2. Appointments, Registrations & Records Maintain and monitor the Practice appointments system, processing personal, telephone and online requests for appointments, visits and telephone consultations, directing patients to the appropriate healthcare professional. Register new patients and process patient deductions in accordance with Practice guidelines. Scan, file and manage incoming and outgoing records (including via Docman & Anima), ensuring accuracy and timeliness. Carry out computer data entry, coding, allocation and collation in accordance with Practice procedure. Receive, process and action repeat prescription requests accordance with Practice guidelines. 3. Communications, Correspondence & Digital Inbox Management Open, process and distribute incoming post and email; frank and send outgoing mail. Check and action the Accurx inbox daily, including personal and Teams Accurx mail inboxes. Check ERS daily and action anything necessary. Monitor clinical and patient emails, dealing with or routing queries appropriately. Initiate and respond to contact from patients, colleagues and associated healthcare agencies/providers. 4. Triage & Task Management Review all incoming tasks before adding to the triage list, using administrative knowledge, experience and initiative to determine whether a matter can be resolved by administration without clinician involvement. Review non-urgent tasks regularly to ensure nothing requires re-prioritising as urgent. Take appropriate action on tasks and gather all relevant information before forwarding to a clinician Seek advice from the Line Manager where unsure how to handle a task before referring it to a clinician. Deal with delegated tasks efficiently according to set guidelines, reporting on progress and any problems. 5. Referrals & Electronic Referral Service (ERS) Check and code all NHS 111 documents daily. Complete ERS referrals and Advice & Guidance requests daily; forward Advice & Guidance replies to the GP via EMIS task and copy into EMIS. Check ERS daily for rejected and cancelled referrals and take appropriate action (task to GP/Urgent GP). Check DNAs and task the GP appropriately, paying particular attention to cancer pathway correspondence and vulnerable patients who DNA. 6. Specialist Administrative Processes Complete Subject Access Requests (SARs) via iGPR where trained and delegated to do so. Process insurance reports (paper and iGPR), PIP applications and Universal Credit forms where trained and delegated to do so, ensuring applications are properly prepared before forwarding to the GP. Add death notifications to the relevant list and circulate as required. Complete Child in Need and Child Protection reports, ensuring the GP has all relevant and accurate family information before the report is sent. Ensure all Coroner requests for information or reports are actioned on the day received wherever possible. Log incoming paper reports Ensure Safety Netting information is updated weekly.7. Non-NHS / Chargeable Work Check all non-NHS work for completeness and accuracy before forwarding to the GP. Record all chargeable non-NHS work on the Non-NHS Tracker (Teams), including the name of the responsible GP. Be aware of income-generating activities and ensure Practice policies are followed to support this. 8. General Administrative & Clerical Support Provide clerical assistance to Practice staff as required, including word/data processing, filing, photocopying and scanning. Order, re-order and monitor stationery and other supplies. Liaise with the IT/Clinical System Supplier helpdesk to report and resolve technical problems. Ensure administrative tasks are appropriately prepared, providing the GP with all relevant information needed to complete their part of the work. 9. Teamwork, Flexibility & Development Work flexibly according to the needs of the Practice and provide cover for absent colleagues. Liaise with colleagues to share inbox and correspondence duties across the team, ensuring continuity of service. Undertake mandatory and additional training as identified by the Practice. Undertake any other duties, appropriate to the grade, as required by the Patient Services Manager/ Practice Manager/Deputy Practice Manager. 10. Information Governance and ConfidentialityThe post holder must: Maintain strict patient confidentiality at all times. Comply with GDPR, Data Protection legislation and NHS Information Governance requirements. Access patient information only where there is a legitimate reason to do so. Ensure information is recorded, stored and transmitted securely. Follow practice policies relating to confidentiality, information security and data breaches. Report any actual or suspected information governance incident immediately to the appropriate manager. 11. SafeguardingThe post holder will: Understand their responsibilities in relation to safeguarding children and adults. Follow practice safeguarding procedures. Recognise and appropriately escalate safeguarding concerns. Maintain accurate and confidential records. Complete relevant safeguarding administrative processes within required timescales. Attend safeguarding training appropriate to the role. 12. Health, Safety and SecurityThe post holder will: Comply with practice Health and Safety policies. Report hazards, accidents, incidents and security concerns promptly. Follow procedures relating to infection prevention and control. Maintain a safe and professional reception environment. Follow lone-working, fire safety and emergency procedures where applicable. Support the safety of patients, staff and visitors within the practice. 13. Teamwork and Professional ResponsibilitiesThe Patient Services Coordinator will: Work collaboratively within their team, clinical and management teams. Support colleagues during periods of high workload. Communicate effectively with clinicians and other members of the multidisciplinary team. Participate in practice meetings and training where required. Share relevant information with colleagues appropriately. Contribute to service improvement and the development of efficient administrative processes. Take responsibility for maintaining their own knowledge and skills. Undertake additional reasonable duties appropriate to the role as requested by the Line Manager. 14. Accuracy, Quality and Continuous ImprovementThe post holder will: Maintain a high level of accuracy when entering, processing and communicating patient information. Complete work within agreed timescales. Identify administrative errors and take appropriate corrective action. Report recurring problems and suggest improvements to processes. Contribute to audits, reviews and quality improvement activities where required. Follow practice policies, procedures and standard operating procedures. Ensure that work is appropriately completed before being passed to another member of staff wherever possible. 15. Training and DevelopmentThe post holder will: Complete all mandatory practice training. Maintain competency in relevant clinical and administrative systems. Undertake training required for the Patient Services Coordinator role. Participate in regular supervision, appraisal and performance reviews. Keep up to date with changes to practice procedures, NHS requirements and relevant administrative processes. Take responsibility for identifying areas where further training or support is required. 16. General DutiesThe post holder will: Maintain a professional appearance and conduct. Work flexibly according to the needs of the practice. Undertake other reasonable duties consistent with the level and purpose of the role. Support the practice during periods of increased demand or staff absence. Maintain a positive approach to change and service development. Promote the practice vision through every interaction with patients, colleagues and external organisations.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• GP Practice Experience

Desirable

• Experience of working in primary care

Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential GP Practice Experience Desirable Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John’s Way Medical Centre

Address

96 St. John's Way

London

N19 3RN

United Kingdom

Employer's website

https://www.stjohnsway.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St John’s Way Medical Centre

Address

96 St. John's Way

London

N19 3RN

United Kingdom

Employer's website

https://www.stjohnsway.nhs.uk/ (Opens in a new tab)

Job summary

NHS Health Checks are a systematic prevention programme that assesses an individuals risk of heart disease, stroke, diabetes and kidney disease, once every five years. It is for people aged between 40 and 74 who have not been previously diagnosed with one of the above conditions, hypertension, or are currently receiving certain medications.

The aim of the PCN Heart Health Checks in Surrey Heath Primary Care Network is to provide a quality service that will help people live longer, healthier lives. The longer term aim is a reduction in incidence or early detection of heart attacks and strokes, type II diabetes, chronic kidney disease and vascular dementia.

As a Health Care Assistant with us, you will play a key role working under supervision and delivering our heart health checks which identifies the persons risk of developing cardiovascular disease and diabetes. This health check focus on preventative care, health promotion and education - all within an environment dedicated to providing respectful, high-quality service to every patient. You will have excellent communication skills and will understand the importance of communicating tailored advice and support.

Main duties of the job

To undertake NHS health checks

Phlebotomy every patient will have a blood test as part of the heart health check

Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately

Accurately measure and record clinical measurements such as height, weight and waist measurements

Ensure timely and accurate recording of clinical information and patient interventions on relevant electronic database systems, e.g. EMIS, and following business continuity plans if the electronic system is unavailable

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.

Provide and communicate relevant health promotion literature and lifestyle advice to patients

Ensure all clinical rooms are adequately stocked and prepared for each session

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with IPC policy

Work as an effective and responsible team member, supporting others and exploring mechanisms to develop new ways of working.

Support the PCN with health promotion programmes as appropriate

To carry out any other reasonable duties as requested by a manager to ensure quality of service

About us

We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 100,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our clinical and corporate support teams. Our services include Surrey Heath Primary Care Network, PRIMACY workflow management and Upper Gordon Road Surgery.

As a GP Federation and Primary Care Network, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners, in the provision of community based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of primary care services in Surrey Heath and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with and respected, at a time when they may be feeling vulnerable.

Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.