Job description

Job responsibilities

Maintaining and monitoring the appointment and IT systems

1. Inputting patient clinic outcome into WPAS (Patient Administration System)
2. Taking messages and passing on information
3. Computer data entry/data allocation and collation; processing and recording information in accordance with Health Board procedures
4. Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

5. Provide clerical assistance to staff as required from time to time, including word/data processing, photocopying, scanning and updating statistical information as required

6. Scanning documents as and when required

7. Keeping the reception area, notice boards and leaflet dispensers tidy and free from obstructions and clutter.

8. This job description is not an exhaustive task list, but reflects the main areas of responsibility and authority of the post

Person Specification

Qualifications and Knowledge

Essential

• GCSE'S C and above in English and Maths or equivalent experience.
• NVQ Level 2 in Administration or equivalent experience.
• IT qualification or equivalent level of experience using Microsoft packages
• RSA/OCR Level 2 or equivalent experience

Desirable

• ECDL
• AMSPAR-City & Guilds Level 3

Experience

Essential

• Experience of using a computer system (e.g. GP clinical IT system)
• Previous experience of working in a reception/office environment
• Experience of working with the general public

skills and Attributes

Essential

• Ability to input information onto a computer system with accuracy
• Ability to work in a busy environment, and deal with a number of different tasks simultaneously
• Ability to communicate tactfully with patients
• Ability to resolve issues 'on the spot' using own judgement
• Ability to multitask in a busy office environment
• An understanding of confidentiality involved with post
• Welsh Speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Llandudno

Hospital Road

Llandudno

LL30 1LB

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job description

Job responsibilities

• Coordinating a defined caseload of patients with long-term conditions, frailty and complex health and social care needs under the guidance of the multidisciplinary team.
• Supporting the coordination of care across health, social care and voluntary sector services to ensure seamless, person-centred care delivery.
• Assisting patients to maintain their independence and wellbeing through proactive care coordination, personalised support and timely interventions.
• Supporting the development, implementation and review of personalised care and support plans in partnership with patients, carers and the wider multidisciplinary team.
• Providing information, advice and signposting to appropriate health, social care and community services to help patients access the support they need.
• Promoting person-centred care and supporting patients to make informed decisions about their health and wellbeing.
• Supporting proactive identification of patients who may benefit from coordinated care and early intervention, contributing to population health management initiatives and reducing avoidable hospital admissions.
• Participating in population health activities, health promotion initiatives and public health events across the Integrated Care Community (ICC), supporting the delivery of preventative care and improving health outcomes within local communities.
• Monitoring patient progress, maintaining accurate and timely clinical records, and escalating changes in patient needs or identified risks to the appropriate clinician.
• Developing effective working relationships with colleagues across primary care, community services, acute care, social care and the voluntary, community, faith and social enterprise (VCFSE) sector to support integrated, coordinated care.
• Providing day-to-day support and guidance to Band 4 Care Navigators, promoting effective team working, sharing knowledge and contributing to the smooth running of the service within the scope of the role.
• Supporting the Case Managers by undertaking delegated activities and, where appropriate, providing operational support and coordination during periods of planned or unplanned absence to ensure continuity of patient care and service delivery.
• Contributing to service improvement initiatives and the continued development of Barrow ICC, whilst actively participating in learning, reflective practice and ongoing professional development.

Person Specification

Qualifications

Essential

• Registered Nurse (Adult) or Registered Mental Health Nurse (RMN), registered with the Nursing and Midwifery Council (NMC) or HCPC-registered Allied Health Professional
• Experience working in a community, primary care, integrated care or multidisciplinary team. Experience supporting patients with long-term conditions, frailty or complex health and social care needs. Experience of coordinating care and working collaboratively across services.
• Understanding of person-centred care, Safeguarding, Mental Capacity Act, confidentiality and information governance. Knowledge of community services and integrated working. Understanding of care planning and holistic assessment.
• Excellent communication and interpersonal skills. Ability to build effective relationships with patients, carers and professionals. Good organisational and time management skills. Ability to prioritise workload and manage a caseload. Competent IT skills, including electronic patient record systems and Microsoft Office. Ability to work independently and within a multidisciplinary team.
• Ability to travel independently across the ICC footprint. Full UK driving licence and access to a vehicle (where required). Willingness to undertake relevant training and continuing professional development.

Desirable

• Mentorship/practice assessor qualification; relevant post-registration modules (e.g. long-term conditions, frailty, health coaching).
• Experience using EMIS, SystmOne or other clinical systems. Audit and data collection skills. Presentation or teaching skills.
• Experience within an Integrated Care Community (ICC), Primary Care Network (PCN) or Community MDT. Experience of discharge planning, case management support or care coordination. Experience of population health or health promotion initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Barrow ICC, Fair Field Lane

Barrow in Furness

LA13 9AH

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Responsible in the care of post op patients in the Main Recovery and Day Theatre Recovery. The role includes:

Airway management

Pain management.

Management of PONV

Maintaining patients homeostasis.

Drug and IV fluid administration.

IV cannulation.

Hygiene and wound management.

Management of arterial line.

PCA / nerve catheter / epidural prescription and management

Temperature management.

Safe transfer of patients to wards and critical care.

Care of Level 2 (HDU) patients.

Care of paediatric patients.

Responsible for assisting anaesthetist in the Pain List which could involve wearing of lead apron.

Documentation.

Person Specification

Qualifications

Essential

• Qualified ODP with HCPC registration or Qualified Nurse with NMC registration and relevant anaesthetic course

Desirable

• Mentorship course or willingness to undertake training within three months of appointment

Experience

Essential

• Minimum 1 years' experience working medicine or surgery at Band 5 level

Knowledge

Essential

• Excellent interpersonal, verbal and written communication skills
• Ability to plan, problem solve and prioritise
• Awareness of clinical governance and risk management
• Computer literate

personal qualities

Essential

• Excellent interpersonal, verbal and written communication skills
• Able to work full 24/7 shift patterns (days, nights and weekends) according to service needs
• Ability to maintain a professional demeanour in pressurised or stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Hospital

London

SE184QH

United Kingdom

Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and qualifications

Essential

• Good general education
• Basic literacy and numeracy skills
• Previous experience in nursing

Desirable

• Willingness to undertake NVQ level 3 in care related area
• Completed Trust Support Worker Programme

Experience

Essential

• Previous experience of working with the general public

Desirable

• Manual handling of patients, using lifting aids

Skills, ability and knowledge

Essential

• Good basic hygiene skills
• Ability to work as part of a team, as well as on own initiative or with minimal supervision

Desirable

• Awareness of the NHS structure and current issues
• IT skills to basic level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Furness General Hospital

Dalton Lane

Barrow-in-Furness

LA14 4LF

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To work alongside the management team in assisting with the running of the Bromley GP Alliance services.

• Ensure an effective and efficient reception service is provided to patients and any other visitors.

• Manage general enquiries and explain procedures.
• Undertake a wide range of administrative duties ensuring information is managed correctly, filed and followed up accordingly.
• Enter patient information on to the computer as required
• Open premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. Check clinician rooms for prescription paper, forms and A4 paper in printer.
• Ensure waiting area is kept tidy.
• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
• Ensure that all patients are registered onto the computer system promptly and accurately.
• Support the management team in training new staff when required
• Undertake any other additional duties appropriate to the post as requested by the manager.

• Personal/Professional Development

  Participate in an annual individual performance review, including taking responsibility to maintain a record of own personal and/or professional development

  Participate in any training programme implemented by the management team

  Effectively manage own time, workload and resources

  Assess own performance and development and take accountability for own actions, either directly or under supervision.

  Communication

  Communicate effectively with other team members.

  Communicate effectively with patients and carers.

  Recognise peoples needs for alternative methods of communication and respond accordingly.

  Ensure that no confidential communication takes place within hearing distance of patients.

  Demonstrate interpersonal skills when dealing with all levels of staff across the BGPA using persuasion, tact and reassurance where necessary.

  Manage all telephone calls related to the services, ensuring callers are communicated with in a sensitive and effective manner and problems are dealt with promptly and efficiently.

  Handle confidential patient material in a sensitive and discrete fashion in compliance with Bromley GP Alliance policy and procedure.

  To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.

  Liaise with other departments and members of the Bromley GP Alliance and other organisations to ensure the smooth running of the office and to assisting the functioning of the team.

  The post holder is required to follow Bromley GP Alliance policies and procedures which are regularly updated including:

  Confidentiality / Data Protection / Freedom of Information

  Post holders must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the Bromley GP Alliances FOI procedure if they receive a written request for information.

  Equal Opportunities

  Post holders must always fulfil their responsibilities regarding the Bromley GP Alliances Equal Opportunities Policy and equality laws.

  Health and Safety

  All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that the Trusts health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors and employees.

  Infection Control

  All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must complete mandatory training in Infection Control and be compliant with all measures required by the Trust to reduce HCAIs. All post holders must comply with the Bromley GP Alliance infection screening and immunisation policies as well as be familiar with the Trusts Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy, Personal Protective Equipment Policy, safe procedures for using aseptic techniques and safe disposal of sharps.

  Risk Management

  All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trusts use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses to improve services. Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.

  Safeguarding children and vulnerable adults

  Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

  Smoking Policy

  It is the Trusts policy to promote health. Smoking, therefore, is actively discouraged. It is illegal within Trust buildings and vehicles.

  Review of this Job Description

  This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.

Person Specification

Experience

Essential

• Previous experience of working in a busy Receptionist/Administrative role.

Desirable

• Experience of working in a receptionist role in a healthcare organisation.

Abilities

Essential

• Ability to communicate effectively with professionals at all levels.
• Ability to work on own initiative, without supervision and to prioritise own workload.
• Ability to work under pressure in potentially stressful situations.
• Ability to work as a team.
• Ability to learn new systems.

Skills

Essential

• Good computer literacy skills including knowledge of Word, Excel and Outlook.
• Excellent communication skills, both verbal and written.
• Excellent grammar, spelling and punctuation.
• Good interpersonal skills.
• Good organisational skills.

Desirable

• Previous experience of using EMIS/AccuRx

Additional Criteria

Essential

• Must be flexible/ available evenings, weekends & bank holidays
• Ability to work on own initiative, without supervision and to prioritise own workload.
• Ability to work as a team.

Qualifications

Essential

• Educated to GCSE level grade C/4 or above in Maths and English.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bromley GP Alliance Ltd

Address

Bromley GP Alliance

Kelsey Park Farmhouse

379 Croydon Road

Beckenham

Kent

BR3 3QL

United Kingdom

Employer's website

https://bromleygpalliance.org/ (Opens in a new tab)

Job description

Job responsibilities

The successful candidate will be based in Leigh PCN comprising of 10 GP surgeries. We are looking to recruit two Care Coordinator to join our PCN team. The job requires a caring, dedicated, reliable, person-focused candidate who enjoys working with a wide range of people. They will have good organisational and time management skills, have data collection abilities and be able to work on new projects. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.

Person Specification

Qualifications

Essential

• Educated to GCSE Standard (Grades A-C) or Diploma/ HNC level (or relevant experience)

Desirable

• NVQ in health and social care
• NVQ Level 3 Business Administration (or relevant experience)

Experience

Essential

• Relevant health and social care experience or previous experience in the NHS or social care or relevant field.
• Experience of administrative duties.
• Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality.
• Experience in use of databases

Desirable

• Experience of Primary Care clinical systems e.g. SystmOne and EMIS.
• Experience of working in Primary Care/Voluntary Sector/Community.
• Experience in promoting health and health improvement within the community, including health promotion campaigns and signposting.
• Knowledge and familiarity with medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brookmill Medical Centre

Address

Leigh PCN

Bridgewater Medical Centre

Leigh

WN7 2PE

United Kingdom

Employer's website

https://www.brookmillmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Spire Healthcare, Dunedin | Reading | Scrub- Nurse/ODP | Theatre | Competitive rates | Flexible working | Spire Dunedin Hospital is looking for an experienced and highly motivated Scrub Nurse or Operating Department Practitioner (ODP) to join our dynamic Theatre Team on a Bank basis. This is an exciting opportunity to work alongside some of the region's most respected Consultants, supporting a wide range of surgical specialties within a professional and patient-focused environment. As part of our Theatre Team, you will play a key role in delivering excellent clinical care whilst enjoying the flexibility of bank work. Duties and Responsibilities: The Hospital covers a wide variety of surgical procedures:

Person Specification

Qualifications

Essential

• Current NMC/HCPC registration with no restriction on practice

Experience

Essential

• Registered Nurse/Operating Department Practitioner with at least 2 years scrub experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Spire Healthcare Ltd

Address

16 Bath Road

Reading

RG1 6NS

United Kingdom

Employer's website

https://www.spirehealthcare.com/ (Opens in a new tab)

Job description

Job responsibilities

As a Bank Consultant Anaesthetist, you will provide Consultant-level anaesthetic care to patients undergoing elective procedures at The Bromsgrove Hospital.

You will have responsibility for delivering safe, effective and patient-centred anaesthetic care throughout the peri-operative pathway, working closely with Consultant Surgeons, nursing teams, theatre staff and the wider multidisciplinary team.

The role is suited to a Consultant Anaesthetist who values clinical autonomy, high standards of patient care and a collaborative approach to working.

• Provide Consultant-level anaesthetic services for elective surgical procedures.

• Undertake comprehensive pre-operative assessment of patients and identify relevant medical or anaesthetic risks.

• Review patients' medical history, medications, investigations and relevant clinical information to determine suitability for anaesthesia.

• Develop appropriate, individualised anaesthetic plans in discussion with the patient and surgical team.

• Explain proposed anaesthetic techniques, risks and alternatives to patients and obtain appropriate consent.

• Deliver general, regional and/or other appropriate forms of anaesthesia within your scope of practice and clinical competence.

• Monitor patients appropriately throughout the peri-operative period and respond promptly to any changes in clinical condition.

• Provide appropriate post-operative anaesthetic care and support safe transfer to the recovery team.

• Recognise, manage and escalate anaesthetic complications or unexpected clinical situations appropriately.

• Work collaboratively with Consultant Surgeons, theatre practitioners, nurses and other members of the multidisciplinary team.

• Provide appropriate clinical advice and support to colleagues where required.

• Ensure clear, accurate and timely clinical documentation.

• Maintain effective communication with patients, relatives and colleagues throughout the patient journey.

• Contribute to maintaining high standards of clinical governance, patient safety and quality improvement.

• Work within Optimised Care's policies, procedures and governance arrangements.

• Maintain professional standards in accordance with GMC requirements and relevant professional guidance.

• Maintain continuing professional development and clinical competence.

Patient safety and experience are central to the role.

The successful Consultant Anaesthetist will be expected to provide compassionate, professional and individualised care, ensuring patients understand their anaesthetic management and have the opportunity to raise questions or concerns.

You will be expected to:

• Put patient safety at the forefront of clinical decision-making.

• Treat every patient with dignity, respect and professionalism.

• Communicate clearly and sensitively with patients and their families where appropriate.

• Identify and appropriately manage clinical risk.

• Maintain confidentiality and comply with relevant information governance requirements.

• Ensure patients receive appropriate peri-operative information and support.

• Work collaboratively with colleagues to ensure a smooth and coordinated patient journey.

Optimised Care is committed to maintaining high standards of clinical governance and patient safety.

The successful Consultant Anaesthetist will be expected to participate appropriately in the organisation's governance arrangements and contribute to a culture of continuous improvement.

This includes:

• Working within agreed clinical policies and procedures.

• Maintaining accurate clinical records.

• Reporting and appropriately managing incidents and clinical concerns.

• Participating in relevant audit and quality improvement activity where required.

• Maintaining appropriate professional indemnity arrangements.

• Maintaining competence and undertaking relevant continuing professional development.

• Supporting the identification and management of clinical risks.

• Cooperating with relevant internal and external governance requirements.

You will work closely with:

• Consultant Surgeons

• Other Consultant Anaesthetists

• Theatre teams

• Recovery staff

• Nursing teams

• Clinical and operational management

• Other members of the multidisciplinary team

A collaborative approach is essential. You will be expected to communicate effectively with colleagues and contribute positively to the wider clinical team.

This is a bank Consultant Anaesthetist position, providing flexibility around your existing professional commitments.

Sessions can be discussed according to service requirements and your availability, making the opportunity suitable for consultants working within NHS substantive roles, NHS locum roles, private practice or portfolio careers.

The intention is to develop a strong and reliable consultant network as Optimised Care continues to expand its surgical services.

The successful applicant will need to hold appropriate GMC registration and a licence to practise, with specialist registration in Anaesthetics or appropriate recognised specialist-level experience.

You will have current Consultant-level experience and be confident providing anaesthetic care within your clinical scope of practice, particularly within elective surgical pathways.

You will be expected to maintain appropriate professional indemnity arrangements, continuing professional development and clinical competence relevant to the work undertaken.

Strong communication skills, sound clinical judgement and the ability to work effectively within a multidisciplinary team are important to the role.

The successful applicant will be required to provide appropriate evidence of professional registration, qualifications, experience and right to work as part of Optimised Care's credentialing and onboarding process.

All appointments will be subject to the appropriate pre-employment and clinical governance checks, which may include verification of:

• GMC registration and licence to practise.

• Specialist registration and qualifications.

• References and employment history.

• Professional indemnity arrangements.

• Identity and right to work.

• Relevant clinical experience.

• Occupational health requirements.

• DBS checks where applicable.

• Any other checks required as part of Optimised Care's clinical governance and practising privileges processes.

This is an opportunity to become part of a growing private healthcare provider with an expanding consultant network.

As a Bank Consultant Anaesthetist, you will benefit from:

• Flexible bank work around your existing commitments.

• A professional private hospital environment.

• The opportunity to work alongside experienced Consultant Surgeons and clinical teams.

• A consultant-led approach to patient care.

• A supportive and collaborative working environment.

• The opportunity to build a long-term relationship with Optimised Care.

• The opportunity to contribute to the continued development of our surgical services.

We are looking for an experienced Consultant Anaesthetist who takes pride in delivering safe, high-quality clinical care and providing an excellent patient experience.

You will be clinically confident, professional and collaborative, with the ability to work effectively within a multidisciplinary environment.

Whether you are looking to supplement an existing NHS role, expand your private practice or develop a portfolio career, this Bank Consultant Anaesthetist opportunity provides the flexibility to work with a growing healthcare provider while maintaining your existing commitments.

If you are an experienced Consultant Anaesthetist interested in flexible private hospital work, we would welcome your application and would be pleased to discuss the opportunity with you.

Person Specification

Experience

Essential

• GMC registration with a licence to practise.
• Specialist registration in Anaesthetics, or appropriate recognised specialist-level experience.
• Current experience working at Consultant level.
• Demonstrable experience providing anaesthetic care for elective surgery.
• Appropriate clinical competence relevant to the procedures undertaken at the hospital.
• Evidence of maintaining continuing professional development.
• Strong understanding of patient safety and clinical governance.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a multidisciplinary team.
• Ability to make safe, evidence-based clinical decisions.
• Appropriate professional indemnity arrangements for the work undertaken.

Desirable

• Previous experience working within a private hospital environment.
• Experience across a range of elective surgical specialties.
• Experience working across both NHS and private healthcare settings.
• Interest in developing a longer-term relationship with a growing private healthcare provider.
• Previous involvement in clinical audit, quality improvement or governance activity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Optimised Care Ltd

Address

Stoney Lane

Bromsgrove

Birmingham

West Midlands

B60 1LY

United Kingdom

Employer's website

https://optimisedcare.com/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• To take responsibility for the management of staff on their ATP site whilst working in partnership with other ATP Operations Managers and Business Manager.
• To maintain Clinical Services and Appointments systems.
• Work collaboratively with the Data Analyst and key Practice staff to ensure robust reporting tools for the key performance indicator data, reporting on the progress, issues and risks to the ATP Business Manager.
• To maintain all rotas for clinical and non-clinical staff including holidays / sickness planning.
• To ensure effective administration support.
• To manage all aspects of patient information for their site.
• To provide appropriate assistance to the ATP Business Manager in all day-to-day activities and duties.
• To ensure that all information is up to date including registrations and keeping high standard of adherence to GDPR

Staffing and People Management

• Evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role.
• Support Operations and Business Managers in, induction and training of new staff.
• Planning and recruitment of Locum cover.
• Prepare weekly/monthly shift planning for Practice Staff, including clinical and non-clinical and arranging cover including locum cover when necessary.
• Identify training and development needs for Practice staff.
• Monitor skill-mix and deployment of staff.
• To monitor staff annual leave, sickness and absence and mitigate any impact to practice staffing rotas.
• Ensure all Practice staff are aware of the need for confidentiality, both of patient and Practice information.
• Contribute to an effective programme of training, staff development, one to ones and appraisal, including the maintenance of accurate records.
• Create a team culture and professional working environment within the teams and sites, developing the team to reach their goals with a program of coaching, supporting and motivating staff to promote effective team working and individual capability in a performance driven function.

Monitoring Practice Performance and Targets

• To be updated with specifications on an annual and ad hoc basis of all requirements regarding Enhanced Services, QOF and contracts.
• Monitor and audit the progress of the QOF and Enhanced Services to maximise income.
• Monitor and evaluate performance of the Practice team against objectives; identify and manage change by completing regular 1 to 1s and appraisals following the CRGPA Appraisals Policy.
• Monitor quality of workload delivered by the team and make sure all workload is completed daily and collectively by the whole team.
• To support with the implementing of processes to achieve targets with GPs, Nurses and ATP Business Manager
• Support and work with ATP Business Manager, General Practitioners, Nurses and administrative staff to achieve targets.
• Undertake required and agreed tasks set out in the ATP Compliance Schedule, taking full responsibility for them.

Organisational

• Convene practice site meetings, prepare agendas, write minutes and ensure distribution of minutes with action logs as necessary.
• Ensure that cleaning and hygiene standards are properly maintained, and adequate fire prevention and security systems are in place.
• Ensure the procurement of Practice equipment, supplies and services within target budgets.
• Be a trained Health and Safety representative for ATP.
• Maintain an effective complaints management system.
• Willing to take active part with patient groups,PPG.
• Manage appropriate systems for handling and recording of cash and cheques and petty cash.

Information Management and Technology

Ensure that analytical knowledge is applied and make sure that development and understanding of key essentials are met. These are:

• EMIS
• Docman
• Reporting
• Coding
• Creating templates
• Motivate, support and monitor staff in the use of IT, organise, oversee and evaluate IT training.
• Make sure that targets and monitoring standards for data entry and data collection are achieved.

Personal and Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Take personal responsibility for mandatory training to be kept in date and up to date.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Effectively manage own time, workload and resources.
• Oversee Datix- attending meetings, investigate and complete ATP incidents and complaints

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Continually improve communication channels between senior leadership team and Practice staff.
• Communicate effectively with patients and carers.
• Tailor own preferred communication methods to respond appropriately and efficient to other peoples needs.

Contribution to the Implementation of Services

• Apply Practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in regular audits.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent level of experience of working at a senior level
• Evidence of continuous professional development
• Leadership or management qualification (or willingness to work towards one)

Desirable

• Knowledge of general practice service delivery to include Project Management

Experience

Essential

• Experience working within a GP practice, Primary Care Network (PCN), or NHS healthcare setting
• Experience in managing multiple services and programs
• Experience of communicating with professionals and other agencies
• To have a thorough understanding of different projects and service level agreements and how to write and review comprehensive personalised support plans to include risk assessment
• Experience of professional supervision/ mentoring of staff
• Experience of managing and operating under strict budget lines
• Experience of staff management including recruitment, induction, performance management, sickness absence management and appraisals
• Knowledge of information governance, GDPR and confidentiality requirements

Desirable

• Working knowledge of the EMIS system
• Experience of audit/ evaluating progress, risks and issues
• Understanding of General Medical Services and Enhanced Services
• Experience of workforce planning and rota management
• Understanding of CQC regulations and quality standards
• Experience of managing complaints in line with practice policies
• Experience supporting financial management, budgeting and resource allocation
• Experience implementing and monitoring policies, procedures and standard operating procedures
• Experience of managing operational risks and business continuity planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry And Rugby GP Alliance

Address

1 The Boiler House, Electric Wharf

Sandy Lane

Coventry

CV1 4JU

United Kingdom

Employer's website

https://www.coventryrugbygpalliance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Receiving patients, consulting with members of the practice team.
• Processing prescription requests from patients, dealing with prescriptions queries from patients and pharmacies.
• Be able to cover all reception positions as necessary.
• Taking messages and passing on information.
• Processing personal and telephone requests for appointments, telephone consultations and home visits and ensuring callers are directed to the appropriate healthcare professional.
• Processing and distributing incoming (and outgoing) mail.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• Ensure that system is operational at the beginning of each day and switched over to night service and that the answer phone is operational at the end of each day.
• Filing and retrieving paperwork.
• Keeping the reception area and notice boards tidy and free from obstructions and ensuring patient information and leaflets are well stocked.

• Scanning clinical correspondence onto SystmOne.

APPOINTMENT SYSTEM MANAGEMENT

• Maintaining and monitoring the practice and extended access appointments system including booking/amending and cancelling appointments, ensuring sufficient and accurate information is recorded.
• Monitor effectiveness of the system and report any problems or variations required.

CONSULTATION ROOM PREPARATIONS

• Consulting rooms checked, prepared and re-stocked daily in readiness for each consulting session in accordance with Practice guidelines.
• Ensuring the practice is left tidy and secure and rooms are checked and re-stocked in line with Practice guidelines at the end of each day.

Person Specification

Experience

Essential

• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a
• Practicer focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Demonstrate excellent interpersonal and communication skills

Desirable

• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a
• Practicer focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Demonstrate excellent interpersonal and communication skills

Qualifications

Essential

• GCSEs at grade C or equivalent, including English and Maths
• Training in administration/clerical duties at NVQ level or above
• NVQ Level 2/3 in Customer Services or Health Care or related discipline

Desirable

• GCSEs at grade C or equivalent, including English and Maths
• Training in administration/clerical duties at NVQ level or above
• NVQ Level 2/3 in Customer Services or Health Care or related discipline

Employer details

Employer name

The Menston and Guiseley Practice

Address

Menston & Guiseley Practice

44 Park Road

Guiseley

Leeds

LS20 8AR

United Kingdom

Employer's website

https://www.menstonguiseleypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Kent Integrated Dermatology Service (KIDS) and Sussex Community Dermatology Service (SCDS) is a busy community dermatology service stretching across North and West Kent, Coastal West Sussex, Horsham & Mid Sussex and Crawley CCGs. SCDS also has a sister service called Surrey Dermatology Service which covers Surrey Heath and Guildford & Waverley CCGs.The clinical team consists of consultants and GPwSIs as well as registered trained nurses and health care assistants.

The service aims to see and treat patients during their initial appointment in order to avoid the patient having numerous follow-up appointments. The clinical services available to the patients within our service include day surgery, minor operations, patch testing, photodynamic therapy, skin prick tests and phototherapy.

The team is committed to individual learning, professional development and strives for excellence in patient care. It is anticipated that the successful candidate will enhance this reputation and promote high standards of clinical care and assist the clinical team in the service and delivery of the dermatology and phototherapy service to all patients.

Main Duties

Ideal Candidate

The ideal candidate should be able to work within a professional team environment.

They will be highly patient focused, demonstrate a proactive approach to professional development and be committed to the development of the phototherapy service. Experience in dermatology and phototherapy is preferred but not essential as full training will be given. The successful candidate will be supported by the clinical team however they must be able to show initiative and flexibility when working with clinicians or in nurse led clinics.

This permanent role is contracted for 30.5 hours per week. Monday/Wednesday/Friday 8am-7pm

If you are a compassionate registered nurse with excellent interpersonal and organisational skills and a commitment to high standards of patient care, then we would like to hear from you.

Person Specification

Qualifications

Essential

• Registered Nurse

Experience

Essential

• Experience working as a Registered Nurse

Desirable

• Experience working in Dermatology or Phototherapy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sussex Community Dermatology Service

Address

Borough Green Dermatology Unit

Quarry Hill Road

Sevenoaks

TN15 8RQ

United Kingdom

Employer's website

https://sussexcds.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role-Specific Information Job Title: 37 hours per week maternity fixed term cover

Location: Cross site at Spinney Medical Centre and Eccleston Medical Centre

Job Responsibilities

The Patient Care Advisor / Administrator is responsible for providing high-quality administrative and front-line support to ensure the smooth day-to-day running of the practice. The postholder will deliver excellent patient service, manage appointments and enquiries efficiently, maintain accurate patient records, and support the clinical and management teams in delivering safe, patient-centred care.

Key duties include:

• Welcoming and assisting patients in a professional and courteous manner
• Managing telephone calls, appointment bookings, and patient enquiries
• Processing prescriptions, referrals, and administrative documentation
• Maintaining accurate and confidential patient records in line with practice policies
• Supporting clinicians and the wider practice team with administrative tasks
• Ensuring compliance with NHS regulations, data protection, and confidentiality standards
• Assisting with general office duties to support the effective operation of the practice

Person Specification

Qualifications

Essential

• Qualifications
• GCSEs (or equivalent) including English and Maths
• NVQ Level 2/3 in Business Administration or Customer Service (desirable)
• Evidence of commitment to ongoing personal and professional development

Desirable

• Requirements
• The successful candidate will have experience in a customer-facing or administrative role, ideally within a healthcare or GP practice environment. They will be organised, approachable, and able to work effectively in a busy setting while maintaining a professional and compassionate manner.
• The successful candidate will demonstrate:
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• The ability to work independently and as part of a team
• Good IT and administrative skills
• A caring and patient-focused approach
• The ability to remain calm and resilient under pressure
• Understanding of confidentiality and data protection requirements
• Experience using clinical systems such as EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Spinney Medical Centre

Address

23 Whittle Street

Toll Bar

St Helens

Merseyside

WA10 3EE

United Kingdom

Employer's website

https://www.spinneymedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried GPJob Summary

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract.

The post holder will adhere to GMC standards for good medical practice, contribute to the effective management of the practice, lead by example and maintain positive, collaborative working relationships with the multidisciplinary team.

We aim to offer a friendly, professional, patient-centred service to all our patients in a comfortable and safe environment.

All staff at Walnut Tree Health Centre have a duty to conform to the following:

A positive approach to Equality, Diversity & Inclusion (ED&I) creates an environment where everyone can achieve their full potential. It improves operational effectiveness, is morally right and is required by law.

Patients and their families have the right to be treated fairly and routinely involved in decisions about their treatment and care. They can expect dignity and respect and will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients are responsible for treating other patients and staff with dignity and respect.

Staff have the right to fair treatment in recruitment and career progression. They can expect an environment where diversity is valued and equality of opportunity promoted. Staff will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff are responsible for treating patients and colleagues with dignity and respect.

The organisation is committed to supporting staff health, wellbeing and safety.

The post holder must manage and assess risk within their areas of responsibility, ensuring adequate measures protect staff and patients. Work areas and practices must be monitored to ensure they are safe, free from hazards and comply with health, safety and security legislation, policies, procedures and guidelines.

All personnel must take reasonable care of health and safety at work for themselves, their team and others and cooperate with employers to ensure compliance.

All personnel must comply with:

• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (Workplace) Regulations 1999
• Coronavirus Act 2020
• Other statutory legislation brought to the post holders attention.

Walnut Tree Health Centre is committed to maintaining an outstanding confidential service. Patients entrust us with sensitive information relating to their health and care and have the right to expect staff to respect their privacy and maintain confidentiality.

All staff must protect patient information and provide a confidential service to meet legal requirements and retain patient trust.

All personnel are required to consider not only what they do but how they achieve it. By continually reviewing processes, we can improve the effectiveness of how we work.

Everyone is responsible for identifying opportunities to improve quality, sharing good practice and working with the team to improve patient care. Walnut Tree Health Centre promotes a culture of continuous improvement where everyone can contribute suggestions to improve service delivery and patient care.

Staff should interpret national strategies and policies into local implementation strategies aligned with the values and culture of general practice.

All staff must contribute to investigations and root cause analyses, including serious incident investigations and multidisciplinary case reviews.

A full induction programme is provided at Walnut Tree Health Centre. When attending any practice within the network, the post holder must also complete that practice's induction programme.

Training and development are fundamental to ensuring staff have the appropriate skills, knowledge, attitude and competence to perform their roles.

All staff must complete mandatory training as directed by the training co-ordinator. The post holder is expected to assess their own learning needs and undertake appropriate learning.

The post holder will undertake mentorship for team members and share learning and information to promote good practice and inform colleagues of current and future developments, including courses and conferences.

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

All staff must recognise the importance of collaborative working, understand their own role and scope, and identify how this may develop over time. Staff must prioritise workloads and use effective time management.

Teamwork is essential in a multidisciplinary environment. The post holder must work as an effective and responsible team member, support others, explore new ways of working and work effectively with colleagues to define values, direction and policies affecting care delivery.

Effective communication is essential. Staff must communicate in a way that enables appropriate information sharing.

All staff should delegate clearly and appropriately, following safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

All staff should use technology and appropriate software to support the planning, implementation and monitoring of care and the presentation and communication of information.

Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit.

Staff will receive detailed information during induction regarding policies and procedures. The post holder must adhere to organisational policies and regional directives and ensure protocols are followed.

Security is the responsibility of all personnel. The post holder must remain vigilant and report suspicious activity immediately to their line manager.

Door lock codes must never be shared. Restricted areas must remain secured. Password controls must be maintained and passwords must not be shared.

All staff are required to dress appropriately for their role.

All personnel are entitled to take leave. Line managers must ensure staff are given the opportunity to take their allocated annual leave and should encourage staff to take their full entitlement.

Public holidays will be calculated on a pro-rata basis according to hours worked.

The following are the core responsibilities of the Salaried GP. There may occasionally be a requirement to carry out other tasks depending on workload and staffing levels:

1. Deliver highly effective medical care to the entitled population.
2. Provide services commensurate with the GMS contract.
3. Undertake generic prescribing in accordance with local and national guidance.
4. Effectively manage long-term conditions.
5. Process administration in a timely manner, including referrals, repeat prescription requests and associated administrative tasks.
6. Undertake telephone triage and duty doctor roles on a rotational basis.
7. Maintain accurate clinical records in accordance with good practice, policy and guidance.
8. Work collaboratively and accept an equal share of the practice workload.
9. Adhere to best practice recommended through clinical guidelines and the audit process.
10. Contribute to the successful implementation of continuous improvement and quality initiatives.
11. Accept delegated responsibility for a specific area or areas of QOF.
12. Attend and contribute effectively to practice meetings as required.
13. Contribute effectively to the development and maintenance of the practice, including clinical governance and training.
14. Ensure compliance with the appraisal process.
15. Prepare for and complete the revalidation process.
16. Commit to self-learning and promote an ethos of continuing professional development across the practice team.
17. Support the training of medical students from all clinical disciplines.
18. Support the Partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.
19. Review and adhere to practice protocols and policies.
20. Encourage collaborative working, liaise regularly with all staff and promote a culture of continuous improvement.

In addition to the primary responsibilities, the Salaried GP may be requested to:

1. Participate in practice audits as requested by the audit lead.
2. Participate in local initiatives to enhance service delivery and patient care.
3. Participate in the review of significant and near-miss events, applying a structured approach such as root cause analysis (RCA).

Person Specification

Qualifications

Essential

• Qualifications Essential
• MBBS or equivalent medical qualification.
• Full GMC registration with a licence to practise.
• Inclusion on the GMC GP Register.
• CCT in General Practice or equivalent.
• MRCGP or equivalent.
• Evidence of ongoing CPD and professional development.
• Commitment to the requirements of appraisal and revalidation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walnut Tree Health Centre

Address

2 Blackberry Court

Walnut Tree

Milton Keynes

MK7 7PB

United Kingdom

Employer's website

https://www.walnuttreehealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Working Relationships

• Members of the nursing team
• GPs
• Reception & Administration team.
• Patient

Job Summary:

The post holder works under indirect supervision and undertakes task and duties delegated by the partners or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients and following policy and procedures.

To support the practice to ensure compliance with its statutory and regulatory obligations, such as but not limited to the Care Quality Commission and Data Protection Act 2018(GDPR)

Job Responsibilities

Clinical

Undertake, record, and follow guidelines for the tasks for which you have received appropriate training:

Venepuncture

Blood Pressure

Prepare and maintain environments and equipment.

Give accurate and appropriate information to patients and groups within own competence.

To record all consultations within the clinical system

Respond to medical emergencies.

Ensure that the principles of Infection Control are always adhered to.

This job description is not a complete list of duties but is intended to give a general indication of the range of work undertaken. It will vary over time as demands and priorities within the NHS change. Significant changes in the range of work undertaken will be made only after discussion with the post holder.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy and the practice infection control policy and published procedures. This will include:

• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• Actively reporting of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
• Undertaking periodic infection control training
• Reporting potential risks identified
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Person Specification

Qualifications

Essential

• The successful candidate will:
• Have proven experience in venepuncture/phlebotomy with a certificate of undertaking a formal venepuncture course.
• Be confident working independently.
• Demonstrate excellent communication and interpersonal skills.
• Be organised and able to manage their workload effectively.
• Have a caring, professional and patient-centred approach.
• Understand the importance of confidentiality and data protection.
• Knowledge & Experience:
• Good general education with demonstrable ability in Mathematics and English Language
• Experience of maintaining and manipulating computerised and/or paper-based data/information
• Ability to handle face to face in a professional manner
• Ability to organise and prioritise work, and to adhere to deadlines and targets
• Ability to handle information securely and confidentially
• Ability to work cooperatively as part of a team
• Ability to work on own initiative dealing with confidential issues
• Able to work efficiently and with a great degree of accuracy
• Aptitude to adapt working style to meet the needs of the patient
• Aptitude to use standard office equipment efficiently
• Understanding of infection prevention and control procedures. Knowledge of patient confidentiality, data protection and safeguarding principles.
• Professional, caring and compassionate approach.
• Good communication and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Ability to work effectively as part of a multidisciplinary team. Competent IT skills and ability to use clinical systems.

Desirable

• Previous experience within a GP practice or NHS setting is desirable but not essential
• An awareness of Health and Safety within the workplace
• Experience of working in a service orientated environmentFlexibility in relation to working hours
• Venepuncture Adult
• Venepuncture Child 12 and over
• Blood pressure monitoring
• Urinalysis
• Understanding of QOF and primary care services
• Basic Life Support certification or willingness to undertake training.
• Ability to prioritise workload and work independently.
• Reliable, flexible and committed to high standards of patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashington House Surgery

Address

Ashington Way

Westlea

Swindon

Wiltshire

SN5 7XY

United Kingdom

Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

• *Registered Child Nurse on the NMC Register (Field dependent upon role)
• *Evidence of post registration CPD / Post registration qualification appropriate to area of speciality
• *Recognised mentorship course
• *Evidence of completion of/ working towards completion of appropriate identified competencies specific to the speciality.

Desirable

• *To have or working towards advanced health assessment module -- where applicable to the role

Experience

Essential

• *Evidence and ability to revalidate as required by the NMC
• *Evidence of achievements and career development in current post and of on-going professional development/ competence.
• *Demonstrate expert knowledge underpinned by theory and CPD relevant to speciality.
• *Experience and enthusiasm for developing educational programmes and teaching / assessing and supervising others in a clinical setting.
• *Working in a multi-disciplinary and cross agency work environment.
• *Experience of patient service user advocacy role
• *Can demonstrate expert nursing knowledge with an ability to assess, plan, implement and evaluate specialist care delivered to patients and give advice and information to patients / relatives/ care staff
• *Awareness of current relevant NHS policy context relating to the speciality
• *Has understanding / experience of the principles of Safeguarding
• *Knowledge of corporate and clinical governance

Desirable

• *Experience of delivering change management both personally and as a facilitator
• *Experience in service development Awareness of current research related to the speciality
• *Awareness of current research related to the speciality

Additional Criteria

Essential

• *Ability to explain the requirement to balance clinical caseload
• *Ability to communicate with a wide range of health care professionals, on a variety of complex and sensitive issues which require persuasive and empathetic skills.
• *Extensive experience of working autonomously at a specialist level and to manage / prioritise own workload, supervise / appraise and assess junior staff
• *Competent in a range of clinical skills and expanded practices relevant to the scope of practice required Ability to work under pressure across competing priorities
• *Ability to undertake clinical audit, analyse information and develop robust measurable action plans to support improvement / change
• *Evidence of ability to compile reports and documents for internal / external communication
• *Knowledge of current evidence-based practice and ability to apply to service and policy development
• *Ability to adapt behaviour to changing circumstances
• *Positive and enthusiastic attitude
• *Ability to communicate articulately and motivate others
• * Evidence of flexible and innovative approach to service delivery and development
• *Ability to work a varied shift pattern where required
• *Ability to act on own initiative
• *Hold a full UK driving licence and has regular access to a car for community visits - where applicable to the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

United Kingdom

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.