Job summary

The Humbleyard Practice is seeking a capable and highly motivated practice nurse to join our team as Nurse Manager on a full-time basis. This is a leadership opportunity for a nurse with enthusiasm, commitment, and good communication skills to develop our loyal and well-established nursing team.

The role will involve applying your primary care nursing experience to help both experienced and new to primary care nurses develop their skills and confidence within a busy 3 surgery general practice setting.

The Nurse Manager will help the practice support our nurses to access development opportunities and we welcome discussions about general career progression. Generous and appropriate protected management time will be offered to achieve this important activity and other leadership tasks. This includes NHS leadership training for the successful candidate.

Main duties of the job

• Provide leadership and staff development, including producing personal development plans/appraisals for our nursing team.
• Coordinate the provision of care given by the nursing team.
• Liaise between the nursing team and the management team and partners.
• Help coordinate patients long-term conditions care management, including QOF and vaccinations programmes.
• Provide leadership and coordination for our infection control policies and practices

About us

We are a large, semi-rural, three-site dispensing, research and GP training Practiceoperatingover three surgery sites just to the southwest of the fine city of Norwich. We have a fast-growing list size of 22,000 patients and we are part of the 5-practice Ketts Oak Primary Care Network.

• Up to 6 weeks + Bank Holidays (in line with Practice leave policy)

Job summary

3-year term: This post will be offered as a fixed-term contract for candidates from outside the NHS or as a secondment for those employed by an NHS organisation.

Please note: This opportunity is only open to applicants currently working within the East of England region. When stating your current employer, please also includethe area in which you work.

Do you want to help deliver a programme that will transform lives across Essex? WorkWell is a major investment supporting people whose health affects their ability to find, stay in or return to work. By bringing together partners from health, care, local government, employment services and the voluntary sector, the programme aims to improve health, wellbeing, confidence and access to employment for thousands of residents.

We are seeking an experienced Programme Lead to drive the development and delivery of the Essex WorkWell model. You will oversee the mobilisation and implementation of a £6.3 million programme, ensuring contractual, performance and outcome targets are achieved. Acting as the key link between the Essex system, the National Support Team and Regional Adviser, you will provide strategic leadership across organisational boundaries.

You will work closely with senior leaders and partners to embed learning, drive improvement and support system-wide adoption, ensuring WorkWell aligns with wider priorities including neighbourhood health, prevention, reducing economic inactivity and health and care transformation.

Main duties of the job

You will lead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence. You will interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans. You will lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations and identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.

You should be experienced in strategic leadership in relevant commissioning functions as outlined in the ICB model blueprint and have substantial experience of working at a senior level in a relevant healthcare environment (NHS or other) and across complex health and care systems with demonstrable impact. Strong data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management is essential, along with the ability to use research and innovation effectively to improve outcomes. Accreditation or certification in learning and development, change management, project management or a related field would be desirable but is not essential.

About us

NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.

We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.

Please note that the organisation does not hold a sponsorship licence.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 8c

Salary

£79,504 to £91,609 a year

Contract

Fixed term

Duration

3 years

Working pattern

Full-time

Reference number

D9708-MSE575

Job locations

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.

The Head of Learning and Change is a senior strategic leadership role responsible for providing system-wide leadership for the Essex WorkWell Programme across a complex partnership of NHS organisations, local authorities, employment support providers, voluntary and community sector organisations and wider stakeholders.

The postholder will lead the development, implementation and continuous improvement of the Essex WorkWell delivery model, ensuring successful mobilisation and delivery of a 6.3 million pound programme and achievement of contractual, performance and outcome requirements. They will be responsible for translating national policy and programme requirements into local strategy and delivery plans that support both national objectives and local system priorities.

Operating with a high degree of autonomy, the postholder will act as the principal strategic link between the Essex system, the National Support Team and Regional Programme Adviser, providing expert advice on learning, change, service transformation and work and health integration.

The role will provide leadership across organisational boundaries, influencing senior leaders and partners where there may be competing priorities, differing organisational objectives and no established precedent. The postholder will be accountable for ensuring that WorkWell learning, behavioural change, performance improvement and system adoption are embedded across the Essex health and care system and aligned with wider transformation programmes including neighbourhood health, prevention, economic inactivity reduction and Local Government Reorganisation.

As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan

• From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
• From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
• From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.

KEY DUTIES AND RESPONSIBILITIES

To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:

Policy and service development

• Lead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence.
• Interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans.
• Lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations.
• Identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.
• Lead the development of learning, capability and organisational development approaches that support sustainable system transformation.
• Ensure learning from programme delivery informs future strategy, policy development and commissioning decisions across Essex.
• Contribute to wider ICB strategic development and transformation agendas where there are significant interdependencies with WorkWell.

Strategy and analysis

• Lead the strategic analysis of complex performance, financial, workforce and population health information to support delivery of programme objectives.
• Interpret highly complex qualitative and quantitative data from multiple sources where there may be uncertainty, conflicting evidence or differing professional views.
• Develop strategic options and recommendations for senior leaders and partnership boards to inform decision making.
• Lead programme evaluation, benefits realisation and continuous improvement activities.
• Provide expert advice on learning, change management, behavioural change and system transformation.
• Produce high-level reports and briefings for Executive Directors, Boards, national programme teams and external stakeholders.
• Ensure service design and improvement activity is informed by lived experience, population need and evidence-based practice.
• Lead the identification and management of strategic delivery risks, dependencies and opportunities.

Planning and organisation

• Lead the strategic planning, mobilisation and delivery of the Essex WorkWell Programme across multiple organisations and sectors.
• Develop long-term plans and implementation strategies that support successful delivery of national and local objectives.
• Ensure appropriate governance, assurance and performance arrangements are in place to support programme oversight.
• Coordinate complex interdependent workstreams across multiple organisations, balancing competing priorities and resources.
• Lead recovery planning where delivery risks emerge and implement corrective action where required.
• Support the development of future sustainability plans and options for continuation beyond the funded programme period.

Communications and Partnerships

• Develop and maintain effective relationships with senior leaders across NHS organisations, local authorities, DWP, VCFSE organisations, providers and wider system partners.
• Influence strategic decision-making across organisational boundaries where there may be competing priorities, differing perspectives and significant barriers to agreement.
• Lead complex negotiations relating to programme delivery, partnership arrangements and service development.
• Present highly complex, sensitive and sometimes contentious information to Boards, senior leadership teams, advisory groups and wider stakeholder audiences.
• Act as an ambassador for WorkWell across Essex, building commitment, ownership and visible leadership support.
• Manage situations where programme performance, funding, delivery risks or organisational priorities may be subject to challenge or scrutiny.
• Establish and maintain effective relationships with national and regional programme leads to ensure compliance, effective reporting and adoption of best practice.
• Lead stakeholder engagement strategies that support behavioural change, service adoption and sustainable cultural change across the system.

Financial and resource management

• Hold responsibility for the effective management of the 6.3 million pound WorkWell programme budget and associated financial resources.
• Lead financial planning, monitoring and forecasting activities to ensure delivery within available resources.
• Ensure compliance with grant conditions, financial controls, governance requirements and audit standards.
• Identify and mitigate financial risks that may impact programme delivery or future funding.
• Ensure appropriate commissioning, procurement and contract management arrangements are implemented where required.
• Provide financial assurance and performance reporting to local, regional and national stakeholders.

Team management and capability building

• Provide strategic leadership to the WorkWell team and wider learning and change network.
• Lead recruitment, appraisal, performance management and workforce development activities.
• Create a culture of continuous learning, innovation and improvement.
• Develop leadership and capability across partner organisations to support delivery of work and health ambitions.
• Design and oversee learning and development programmes that support transformation at scale.
• Coach, support and influence senior leaders and stakeholders in leading change and service transformation.

Other

• Use initiative and work autonomously to deliver on requirements of the role
• Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
• Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel) add any other software requirements here if not specifically included above

KEY RELATIONSHIPS

The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:

• National WorkWell Programme Team
• Regional Programme Adviser
• DWP and Department of Health and Social Care representatives
• Essex ICB Executive and Senior Leadership Teams
• Local Authority Chief Officers and Directors
• Place-based partnerships
• Employment support providers
• Primary Care, Community and Acute Providers
• VCFSE leaders
• Employer representatives and business networks
• Neighbourhood Health Programme leads
• Wider transformation and commissioning leads
• SIRO, DPO and Information Governance teams
• Health & Wellbeing Board officers and senior staff

Job description Job responsibilities ROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The Head of Learning and Change is a senior strategic leadership role responsible for providing system-wide leadership for the Essex WorkWell Programme across a complex partnership of NHS organisations, local authorities, employment support providers, voluntary and community sector organisations and wider stakeholders.The postholder will lead the development, implementation and continuous improvement of the Essex WorkWell delivery model, ensuring successful mobilisation and delivery of a 6.3 million pound programme and achievement of contractual, performance and outcome requirements. They will be responsible for translating national policy and programme requirements into local strategy and delivery plans that support both national objectives and local system priorities.Operating with a high degree of autonomy, the postholder will act as the principal strategic link between the Essex system, the National Support Team and Regional Programme Adviser, providing expert advice on learning, change, service transformation and work and health integration.The role will provide leadership across organisational boundaries, influencing senior leaders and partners where there may be competing priorities, differing organisational objectives and no established precedent. The postholder will be accountable for ensuring that WorkWell learning, behavioural change, performance improvement and system adoption are embedded across the Essex health and care system and aligned with wider transformation programmes including neighbourhood health, prevention, economic inactivity reduction and Local Government Reorganisation.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year planFrom Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentLead the strategic development and continual refinement of the Essex WorkWell operating model, ensuring alignment with national policy, local priorities and emerging evidence.Interpret highly complex national guidance, legislation and policy and translate these into local strategies, frameworks and delivery plans.Lead the development and implementation of system-wide policies, programmes and service improvements which impact across partner organisations.Identify opportunities for innovation, service redesign and integration with wider health, care and employment pathways.Lead the development of learning, capability and organisational development approaches that support sustainable system transformation.Ensure learning from programme delivery informs future strategy, policy development and commissioning decisions across Essex.Contribute to wider ICB strategic development and transformation agendas where there are significant interdependencies with WorkWell.Strategy and analysisLead the strategic analysis of complex performance, financial, workforce and population health information to support delivery of programme objectives.Interpret highly complex qualitative and quantitative data from multiple sources where there may be uncertainty, conflicting evidence or differing professional views.Develop strategic options and recommendations for senior leaders and partnership boards to inform decision making.Lead programme evaluation, benefits realisation and continuous improvement activities.Provide expert advice on learning, change management, behavioural change and system transformation.Produce high-level reports and briefings for Executive Directors, Boards, national programme teams and external stakeholders.Ensure service design and improvement activity is informed by lived experience, population need and evidence-based practice.Lead the identification and management of strategic delivery risks, dependencies and opportunities.Planning and organisation Lead the strategic planning, mobilisation and delivery of the Essex WorkWell Programme across multiple organisations and sectors.Develop long-term plans and implementation strategies that support successful delivery of national and local objectives.Ensure appropriate governance, assurance and performance arrangements are in place to support programme oversight.Coordinate complex interdependent workstreams across multiple organisations, balancing competing priorities and resources.Lead recovery planning where delivery risks emerge and implement corrective action where required.Support the development of future sustainability plans and options for continuation beyond the funded programme period.Communications and PartnershipsDevelop and maintain effective relationships with senior leaders across NHS organisations, local authorities, DWP, VCFSE organisations, providers and wider system partners.Influence strategic decision-making across organisational boundaries where there may be competing priorities, differing perspectives and significant barriers to agreement.Lead complex negotiations relating to programme delivery, partnership arrangements and service development.Present highly complex, sensitive and sometimes contentious information to Boards, senior leadership teams, advisory groups and wider stakeholder audiences.Act as an ambassador for WorkWell across Essex, building commitment, ownership and visible leadership support.Manage situations where programme performance, funding, delivery risks or organisational priorities may be subject to challenge or scrutiny.Establish and maintain effective relationships with national and regional programme leads to ensure compliance, effective reporting and adoption of best practice.Lead stakeholder engagement strategies that support behavioural change, service adoption and sustainable cultural change across the system.Financial and resource managementHold responsibility for the effective management of the 6.3 million pound WorkWell programme budget and associated financial resources.Lead financial planning, monitoring and forecasting activities to ensure delivery within available resources.Ensure compliance with grant conditions, financial controls, governance requirements and audit standards.Identify and mitigate financial risks that may impact programme delivery or future funding.Ensure appropriate commissioning, procurement and contract management arrangements are implemented where required.Provide financial assurance and performance reporting to local, regional and national stakeholders.Team management and capability buildingProvide strategic leadership to the WorkWell team and wider learning and change network.Lead recruitment, appraisal, performance management and workforce development activities.Create a culture of continuous learning, innovation and improvement.Develop leadership and capability across partner organisations to support delivery of work and health ambitions.Design and oversee learning and development programmes that support transformation at scale.Coach, support and influence senior leaders and stakeholders in leading change and service transformation.OtherUse initiative and work autonomously to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel) add any other software requirements here if not specifically included above KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:National WorkWell Programme TeamRegional Programme AdviserDWP and Department of Health and Social Care representativesEssex ICB Executive and Senior Leadership TeamsLocal Authority Chief Officers and DirectorsPlace-based partnershipsEmployment support providersPrimary Care, Community and Acute ProvidersVCFSE leadersEmployer representatives and business networksNeighbourhood Health Programme leadsWider transformation and commissioning leadsSIRO, DPO and Information Governance teamsHealth & Wellbeing Board officers and senior staff

Person Specification

Personal Attributes and Values

Essential

• Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
• A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.

Experience

Essential

• Experience of managing sensitive situations with patients, families, or carers and/or with wider advocating agencies.
• Experience of leading and delivering complex and contentious change and transformation projects and / or programmes at scale.
• Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance.

People & Culture

Essential

• Commitment to continuous improvement, organisation learning and achieving positive outcomes.
• Evidence of compassionate leadership.
• Experience in promoting diversity, inclusion and equality of opportunity.

Strategy & Analysis

Essential

• Experience in scoping and delivering effective evaluations of projects and interventions.
• Experience working at a strategic level, using analytical skills to address complex problems.
• Able to identify policy implications and how to manage potential competing priorities / interests in developing strategies.

Partnerships & Communities

Essential

• Experience of working across organisational boundaries in the development and delivery of projects.
• Excellent influencing and negotiation skills.
• Able to represent the organisation credibly and positively in internal and external meetings.

Qualifications

Essential

• Educated to Masters level (relevant focus) or equivalent managerial experience
• Evidence of sustained commitment to continuing professional development

Governance & Assurance

Essential

• Experience of leading projects requiring collective decision-making.
• Understanding of the importance of effective corporate governance.
• Able to balance the need to seek relevant board and executive support for decisions with the ability to work autonomously to drive delivery of decisions.

Person Specification Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations. Experience Essential Experience of managing sensitive situations with patients, families, or carers and/or with wider advocating agencies. Experience of leading and delivering complex and contentious change and transformation projects and / or programmes at scale. Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance. People & Culture Essential Commitment to continuous improvement, organisation learning and achieving positive outcomes. Evidence of compassionate leadership. Experience in promoting diversity, inclusion and equality of opportunity. Strategy & Analysis Essential Experience in scoping and delivering effective evaluations of projects and interventions. Experience working at a strategic level, using analytical skills to address complex problems. Able to identify policy implications and how to manage potential competing priorities / interests in developing strategies. Partnerships & Communities Essential Experience of working across organisational boundaries in the development and delivery of projects. Excellent influencing and negotiation skills. Able to represent the organisation credibly and positively in internal and external meetings. Qualifications Essential Educated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development Governance & Assurance Essential Experience of leading projects requiring collective decision-making. Understanding of the importance of effective corporate governance. Able to balance the need to seek relevant board and executive support for decisions with the ability to work autonomously to drive delivery of decisions.

Employer details

Employer name

NHS Essex Integrated Care Board

Address

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Employer's website

https://www.essex.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Essex Integrated Care Board

Address

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Employer's website

https://www.essex.icb.nhs.uk (Opens in a new tab)

Job summary

The Reception Team Leader will provide leadership and day-to-day management of the Reception and Care Navigation Team, ensuring the delivery of an efficient, patient-centred service. Working closely with the Management Team and Partners, the post holder will oversee reception operations, staff development, rota management and service improvement, helping to ensure patients receive timely access to care.

The role requires handling sensitive and confidential information with the highest levels of professionalism, integrity and discretion.

The post holder will support quality improvement, workforce development, CQC compliance and the achievement of QOF and Enhanced Service targets, while promoting equality, inclusion, health and safety and collaborative working across the practice.

As a key member of the wider practice team, the successful candidate will contribute to the ongoing development of services and the delivery of excellent patient care.

Please note: Applications will be reviewed throughout the advertising period and we reserve the right to close this vacancy early if sufficient applications are received.

We welcome candidates who use AI tools thoughtfully during the application process. AI should be used to support and enhance your application, not replace your own skills, knowledge and experience. We encourage applicants to be authentic and clearly demonstrate their own achievements and strengths.

Main duties of the job

The Reception Team Leader will lead and manage the Reception and Care Navigation Team, ensuring the delivery of a high-quality, patient-focused service and the efficient day-to-day running of reception operations. The post holder will provide line management, training, support and performance oversight for reception staff, ensuring compliance with practice policies and mandatory training requirements.

Key responsibilities include managing reception rotas, supporting appointment and clinical rota management, coordinating home visit schedules, maintaining staffing levels, and overseeing effective care navigation processes. The post holder will act as a senior point of contact for patients, staff and external organisations, handling complex enquiries and supporting complaint resolution.

The role includes reviewing and improving reception processes, maintaining confidentiality and information governance standards, supporting practice reports, and contributing to the delivery of QOF, Enhanced Services and other contractual requirements. The post holder will also support operational responsibilities, including fire safety, deliveries and cold chain procedures where applicable.

Working closely with the wider management team and Partners, the Reception Team Leader will contribute to quality improvement, workforce development, safeguarding, clinical governance, CQC compliance and the promotion of equality, diversity and health and safety.

About us

Sixways Clinic is a friendly GP Practice in Cheltenham Spa. We serve just over 11,000 patients and aim to provide the highest level of care at all times. We have six GP Partners, two Salaried GPs, 2 ANPs, a strong Nursing Team, Admin Team and Care Navigation Team.

Job summary

We are seeking a consultant psychiatrist to join the Primary Care Liaison Service in Wiltshire. The post is an established post which has become vacant due to the previous incumbent moving to another service within AWP. The post involves working as the Primary Care Liaison consultant for a single CMHT catchment are in North, West and East Wiltshire. The post is supported by a Specialty Doctor.

The consultant (post holder) will provide clinical leadership in the team, help triage referrals, assess patients and make recommendations on care, provide advice to colleagues on assessment and management, liaising and working closely with the Intensive Service, Community Mental Health Team and Primary Care. There is a weekly interface meeting which is attended by PCLS, CMHTs, Primary Care Psychology and North Wiltshire Intensive Service. The consultant will work closely with the PCLS Manager to ensure that a safe, efficient and high quality service is delivered by the Team. The Consultant will also provide clinical supervision and management supervision for doctors reporting to them.

Main duties of the job

The Consultant will deliver advice to service users including undertaking assessments, (jointly where required), making diagnoses, and determining the most appropriate service provision to meet identified needs, including brief interventions where required.

The Consultant will supervise any medical staff providing input in to the service.

• To actively participate in clinical supervision.

Work collaboratively with the Recovery, Intensive and Inpatient Services to facilitate transitions through the care pathway according to the identified care cluster.

• The Consultant is expected to contribute to the development of services in line with best practice and nationally accredited standards.
• Responsible with the team members for the identification of appropriate care cluster and identifying service users who require access to specialist services
• Understand and participate in the maintenance, monitoring and evaluation of service specific performance indicators and targets.

The Consultant is expected to respond to all Advice and Guidance requests within 3-5 working days in accordance with the new PCLS Standard Operating Procedure (SOP). The requestors will primarily be GP, ARRS' Workers, RMN's based in GP surgeries, and at times, although scarce, other medical specialists based in Acute and Community Hospitals

Training and supervision of junior medical staff

Medical and MDT teaching and supervision

Regular attendance at the PCLS Team MDT meetings.

Participate in QI

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

Job summary

About you

• Strong communication skills and the ability to build trusting relationships.
• Commitment to improving the quality of life for residents by delivering dignified, compassionate, and person-centred care.
• Ability to adapt to different environments and changing needs.
• Eagerness to learn, develop, and progress.
• A warm, friendly nature and a collaborative approach to working as part of a family-like team.

Benefits of working for The Ingleborough Nursing Home

• Excellent work environment we are much like a family
• High-quality funded training and career development
• EAP Employee Assistance Program (support for employees and their families)
• Company Pension Scheme
• Flexible working hours
• Quick and easy onboarding process
• Competitive pay
• Free onsite parking
• Subsidised meals

Main duties of the job

As a Care Assistant / Care Worker, you will be responsible for delivering high-quality, hands-on personal care to our residents, including:

• Person-Centred Care Delivery: Delivering daily hands-on personal care and hygiene support in strict alignment with residents' care plans and individual choices.
• Day-to-Day Monitoring: Continually monitoring residents' physical and mental wellbeing during your shift, and promptly escalating any changes in condition or concerns to the senior team.
• Medication Support: Assisting and supporting the Nurse-in-Charge with safe medication management only when specifically trained, authorised, and asked to do so under their direct clinical supervision.
• Digital Documentation: Completing and maintaining accurate, immediate records of all care delivery, daily observations, and fluid/nutrition logs within the Nourish system.
• Supporting a Calm Environment: Actively contributing to a safe, calm, and respectful environment across the home, promoting meaningful social engagement and resident choices.
• Collaborative Teamwork: Working closely with the wider Ingleborough team to uphold the homes high standards of care, family-like community, and resident dignity.

About us

Who are we?

The Ingleborough Nursing Home is one of the most trusted healthcare providers in North Yorkshire with 50 years experience of providing Quality Care with Kindness.

Why The Ingleborough Nursing Home?

At The Ingleborough Nursing Home were committed to Quality Care with Kindness.

Our professional, friendly and dedicated approach gives our team the support they need to do their role without unnecessary worries. We strive to provide compassionate care and do our upmost for our residents and colleagues alike, reflected in our core values of Quality Care with Kindness.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

L0134-26-0002

Job locations

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Job description

Job responsibilities

Job Title Care Assistant / Care Worker

Overall Responsible to Registered Manager

Daily Responsible to Senior Care and or Lead Care

Our Core Values

• Quality Care with Kindness - This is the heart of everything we do.
• Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place.
• Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.

Job Summary

To provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.

Key Responsibilities

Physical Care, Wellbeing & Support

• Personal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements.
• Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans.
• Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment.
• Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed.
• Responsiveness Promptly answering call bells and responding compassionately to individual care needs.
• Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.

Social Engagement & Environment

• Activity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations.
• Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion.
• Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes.
• Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment.
• Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised.
• Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.

Governance, Recording & Safety

• Care Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate.
• Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately.
• Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team.
• Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities.
• Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.

Safeguarding Adults / Mental Capacity Act

To complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.

Health and Safety

As an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
• Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare.
• Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.

Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.

This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.

Job description Job responsibilities Job Title Care Assistant / Care WorkerOverall Responsible to Registered ManagerDaily Responsible to Senior Care and or Lead CareOur Core ValuesQuality Care with Kindness - This is the heart of everything we do. Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place. Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.Job SummaryTo provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.Key ResponsibilitiesPhysical Care, Wellbeing & SupportPersonal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements. Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans. Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment. Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed. Responsiveness Promptly answering call bells and responding compassionately to individual care needs. Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.Social Engagement & EnvironmentActivity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations. Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion. Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes. Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment. Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised. Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.Governance, Recording & SafetyCare Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate. Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately. Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team. Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities. Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.Safeguarding Adults / Mental Capacity ActTo complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.Health and SafetyAs an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare. Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.Data ProtectionThe post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.

Person Specification

Experience

Essential

• Previous experience working with older people within a care home or professional care environment.
• Ability to adapt to different environments and changing needs.

Desirable

• Previous experience supporting individuals living with dementia.

Additional

Essential

• Right to work in the UK.
• Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team.
• Ability to build trusting relationships.
• Commitment to improving the quality of life for residents.
• Works collaboratively as part of a family-like team.
• Willingness to complete all mandatory training including Safeguarding and Health and Safety.

Desirable

• Good organisational and time-management skills.
• Previous experience using electronic care logging systems such as Nourish.
• Basic IT skills.

Qualifications

Essential

• NVQ Level 2 in Health and Social Care or equivalent.

Desirable

• Evidence of continuous personal or professional development.

Person Specification Experience Essential Previous experience working with older people within a care home or professional care environment. Ability to adapt to different environments and changing needs. Desirable Previous experience supporting individuals living with dementia. Additional Essential Right to work in the UK. Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team. Ability to build trusting relationships. Commitment to improving the quality of life for residents. Works collaboratively as part of a family-like team. Willingness to complete all mandatory training including Safeguarding and Health and Safety. Desirable Good organisational and time-management skills. Previous experience using electronic care logging systems such as Nourish. Basic IT skills. Qualifications Essential NVQ Level 2 in Health and Social Care or equivalent. Desirable Evidence of continuous personal or professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ingleborough Nursing Home

Address

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Employer's website

https://ingleboroughnursinghome.com (Opens in a new tab)

Employer details

Employer name

Ingleborough Nursing Home

Address

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Employer's website

https://ingleboroughnursinghome.com (Opens in a new tab)

Job summary

30-month term:This post is offered as a fixed-term contract for candidates outside the NHS or as a secondment for those employed by an NHS organisation.

Please note:This opportunity is only open to applicants currently working within the East of England region. Please includethe area in which you work when stating your current employer.

Do you want to help deliver a programme that will change lives across Essex? WorkWell supports people whose health affects their ability to find, stay in or return to work. Bringing together partners from health, care, local government, the voluntary sector and employment services, the programme will help residents improve their health, confidence and independence while accessing employment opportunities.

You will design and deliver learning, engagement and change activities to support programme implementation. Working across NHS organisations, local authorities, employment support services and voluntary and community sector organisations, you will lead stakeholder engagement, organisational development and capability building to support adoption of the WorkWell model.

Supporting the Head of Learning and Change, you will provide specialist advice, lead key workstreams and translate strategic objectives into practical interventions that improve outcomes. You will use learning from implementation to enhance delivery, build capability, promote collaboration and support improvement across the WorkWell partnership.

Main duties of the job

You will be responsible for developing and maintaining detailed work plans and implementation schedules, ensuring delivery against agreed milestones and coordinating activities across multiple organisations and stakeholder groups to support programme objectives. You will also support governance arrangements and programme reporting requirements, as well as coordinating Learning and Change Network activities, facilitating the sharing of good practice across Essex and nationally.

You should possess strong interpersonal skills and the ability to build and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations. You will be a confident leader, ensuring the progressive development and delivery of system-wide learning and capability programmes. You will be required to effectively monitor expenditure associated with learning, engagement and development activities, requiring strong analytical skills and a keen eye for detail. The ability to identify risks to delivery and escalate issues appropriately is essential to the role. You will be proactive and attentive, ensuring value for money is achieved across commissioned learning and development activities. You should be proficient in using software required to develop reports to deliver high-quality documents through Microsoft packages. You will also support procurement and management of external training, facilitation or engagement support where required.

About us

NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.

We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.

Please note that the organisation does not hold a sponsorship licence.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Fixed term

Duration

30 months

Working pattern

Full-time

Reference number

D9708-MSE576

Job locations

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.

The Learning and Change Lead will be responsible for leading the design, development and delivery of learning, engagement and change activities that support successful implementation of the Essex WorkWell Programme.

Working across a complex partnership of NHS organisations, local authorities, employment support services, voluntary and community sector organisations and employers, the postholder will lead programmes of stakeholder engagement, organisational development, behavioural change and capability building to support successful adoption of the WorkWell model.

The postholder will act as the subject matter expert for learning, change management and system adoption, translating strategic objectives into practical interventions that improve engagement, capability and programme outcomes. They will support the Head of Learning and Change by providing specialist advice, leading key workstreams and ensuring learning from implementation is captured, shared and used to improve delivery.

The postholder will work across organisational boundaries to build capability, promote collaboration and support a culture of continuous improvement across the WorkWell partnership.

As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan:

• From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
• From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
• From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.

KEY DUTIES AND RESPONSIBILITIES

To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:

Policy and service development

• Implement policy and / or service developments related to WorkWell, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan.
• Ensure compliance with relevant ICB policies.
• Use research and innovation to inform service improvements or performance management
• Lead the development and implementation of learning, engagement and change management approaches that support delivery of the WorkWell programme.
• Develop and maintain frameworks, guidance, tools and resources to support service adoption and continuous improvement.
• Support the development and implementation of policies, procedures and operating models relating to WorkWell delivery.
• Contribute to service redesign and improvement initiatives by applying organisational development and change management methodologies.
• Identify opportunities to improve processes, pathways and partnership working arrangements.
• Ensure learning from implementation is systematically captured and incorporated into future service development.

Strategy and analysis

• Use of complex health data sets, including those relating to performance across activity, finance, and quality to inform decision making.
• Analyse complex qualitative and quantitative information relating to programme delivery, stakeholder engagement, and service performance.
• Conduct change impact assessments and organisational readiness assessments to identify risks and opportunities.
• Evaluate the effectiveness of learning, engagement, and organisational development interventions.
• Develop recommendations for improvement based on evidence, stakeholder feedback, and programme intelligence.
• Support benefits realisation and evaluation activities across the programme.
• Produce complex reports, presentations and briefings for governance groups, programme boards and stakeholders.
• Ensure lived experience, staff feedback and stakeholder insight inform programme improvement activity.

Planning and organisation

• Lead planning and delivery of learning, engagement and change workstreams across the WorkWell programme.
• Develop and maintain detailed work plans and implementation schedules, ensuring delivery against agreed milestones.
• Coordinate activities across multiple organisations and stakeholder groups to support programme objectives.
• Manage competing priorities and adapt plans in response to emerging risks, issues and opportunities.
• Support governance arrangements and programme reporting requirements.
• Coordinate Learning and Change Network activities and facilitate the sharing of good practice across Essex and nationally.

Communications and Partnerships

• Build and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations.
• Deliver effective engagement activities that support programme awareness, understanding and adoption.
• Present complex information to diverse audiences using clear, accessible and engaging approaches.
• Facilitate workshops, learning events, communities of practice and collaborative improvement sessions.
• Use influencing and negotiation skills to build commitment to change and overcome resistance.
• Support senior leaders and managers in understanding and implementing organisational change.
• Develop communication and engagement materials tailored to different audiences and stakeholder groups.
• Establish effective networks across local, regional and national WorkWell programmes to support shared learning and best practice.

Financial and resource management

• Contribute to effective management of programme resources and budgets.
• Monitor expenditure associated with learning, engagement and development activities.
• Ensure value for money is achieved across commissioned learning and development activities.
• Support procurement and management of external training, facilitation or engagement support where required.
• Identify risks to delivery and escalate issues appropriately.

Team management and capability building

• Lead the development and delivery of system-wide learning and capability programmes.
• Design and facilitate training, workshops and development interventions for staff and stakeholders.
• Coach and support teams, managers and partners to adopt new ways of working.
• Support development of a continuous learning culture across the WorkWell partnership.
• Provide specialist advice on organisational development, behavioural change and stakeholder engagement.
• Supervise staff, project resources or temporary programme support where required.
• Support induction, onboarding and workforce development activities associated with the programme.

Other

• Able to use initiative and work independently as needed to deliver on requirements of the role
• Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
• Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)

Flexibility and evolving responsibilities

As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.

KEY RELATIONSHIPS

The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:

• Head of Learning and Change
• WorkWell Programme Team
• National Support Team
• Regional Programme Adviser
• NHS Provider Organisations
• Primary Care Networks
• Local Authority operational teams
• Employment support providers
• Voluntary, Community and Social Enterprise organisations
• Local employer networks
• Communications and engagement teams
• Organisational development and workforce teams
• Neighbourhood Health and wider commissioning leads

Job description Job responsibilities ROLE PURPOSE / SUMMARYThe Essex Integrated Care Board (ICB) is a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the ICB will focus on improving population health outcomes, health equity and smarter resource allocation.The Learning and Change Lead will be responsible for leading the design, development and delivery of learning, engagement and change activities that support successful implementation of the Essex WorkWell Programme.Working across a complex partnership of NHS organisations, local authorities, employment support services, voluntary and community sector organisations and employers, the postholder will lead programmes of stakeholder engagement, organisational development, behavioural change and capability building to support successful adoption of the WorkWell model.The postholder will act as the subject matter expert for learning, change management and system adoption, translating strategic objectives into practical interventions that improve engagement, capability and programme outcomes. They will support the Head of Learning and Change by providing specialist advice, leading key workstreams and ensuring learning from implementation is captured, shared and used to improve delivery.The postholder will work across organisational boundaries to build capability, promote collaboration and support a culture of continuous improvement across the WorkWell partnership.As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the WorkWell in delivering on the three fundamental shifts set out in the NHS 10-year plan:From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.KEY DUTIES AND RESPONSIBILITIESTo deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:Policy and service developmentImplement policy and / or service developments related to WorkWell, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan.Ensure compliance with relevant ICB policies.Use research and innovation to inform service improvements or performance managementLead the development and implementation of learning, engagement and change management approaches that support delivery of the WorkWell programme.Develop and maintain frameworks, guidance, tools and resources to support service adoption and continuous improvement.Support the development and implementation of policies, procedures and operating models relating to WorkWell delivery.Contribute to service redesign and improvement initiatives by applying organisational development and change management methodologies.Identify opportunities to improve processes, pathways and partnership working arrangements.Ensure learning from implementation is systematically captured and incorporated into future service development.Strategy and analysisUse of complex health data sets, including those relating to performance across activity, finance, and quality to inform decision making.Analyse complex qualitative and quantitative information relating to programme delivery, stakeholder engagement, and service performance.Conduct change impact assessments and organisational readiness assessments to identify risks and opportunities.Evaluate the effectiveness of learning, engagement, and organisational development interventions.Develop recommendations for improvement based on evidence, stakeholder feedback, and programme intelligence.Support benefits realisation and evaluation activities across the programme.Produce complex reports, presentations and briefings for governance groups, programme boards and stakeholders.Ensure lived experience, staff feedback and stakeholder insight inform programme improvement activity.Planning and organisation Lead planning and delivery of learning, engagement and change workstreams across the WorkWell programme.Develop and maintain detailed work plans and implementation schedules, ensuring delivery against agreed milestones.Coordinate activities across multiple organisations and stakeholder groups to support programme objectives.Manage competing priorities and adapt plans in response to emerging risks, issues and opportunities.Support governance arrangements and programme reporting requirements.Coordinate Learning and Change Network activities and facilitate the sharing of good practice across Essex and nationally.Communications and PartnershipsBuild and maintain effective relationships with stakeholders across health, care, employment support and voluntary sector organisations.Deliver effective engagement activities that support programme awareness, understanding and adoption.Present complex information to diverse audiences using clear, accessible and engaging approaches.Facilitate workshops, learning events, communities of practice and collaborative improvement sessions.Use influencing and negotiation skills to build commitment to change and overcome resistance.Support senior leaders and managers in understanding and implementing organisational change.Develop communication and engagement materials tailored to different audiences and stakeholder groups.Establish effective networks across local, regional and national WorkWell programmes to support shared learning and best practice.Financial and resource managementContribute to effective management of programme resources and budgets.Monitor expenditure associated with learning, engagement and development activities.Ensure value for money is achieved across commissioned learning and development activities.Support procurement and management of external training, facilitation or engagement support where required.Identify risks to delivery and escalate issues appropriately.Team management and capability buildingLead the development and delivery of system-wide learning and capability programmes.Design and facilitate training, workshops and development interventions for staff and stakeholders.Coach and support teams, managers and partners to adopt new ways of working.Support development of a continuous learning culture across the WorkWell partnership.Provide specialist advice on organisational development, behavioural change and stakeholder engagement.Supervise staff, project resources or temporary programme support where required.Support induction, onboarding and workforce development activities associated with the programme.OtherAble to use initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)Flexibility and evolving responsibilitiesAs the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.KEY RELATIONSHIPSThe post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:Head of Learning and ChangeWorkWell Programme TeamNational Support TeamRegional Programme AdviserNHS Provider OrganisationsPrimary Care NetworksLocal Authority operational teamsEmployment support providersVoluntary, Community and Social Enterprise organisationsLocal employer networksCommunications and engagement teamsOrganisational development and workforce teamsNeighbourhood Health and wider commissioning leads

Person Specification

Personal Attributes and Values

Essential

• Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system.
• A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations.

Experience

Essential

• Experience of working at a senior level in a relevant healthcare environment (NHS or other).
• Experience of leading and managing projects in relevant commissioning functions as outlined in the ICB model blueprint.
• Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance, and an understanding of the social determinants of public health.

Strategy & Analysis

Essential

• A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision.
• Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership.
• Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management.

Governance & Assurance

Essential

• A good understanding of effective corporate governance.
• Experience delivering projects that require collective decision-making and how to negotiate success in those situations.
• A good understanding of the route for decision making within the ICB.

People & Culture

Essential

• Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary.
• Experience in compassionate leadership and promoting diversity, inclusion and equality of opportunity.
• A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise.

Partnerships & Communities

Essential

• Able to represent the organisation credibly and positively in internal and external meetings.
• Experience working across organisational boundaries in the development and delivery of projects.
• Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary.

Qualifications

Essential

• Educated to Masters level (relevant focus) or equivalent managerial experience
• Evidence of sustained commitment to continuing professional development

Person Specification Personal Attributes and Values Essential Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system. A high level of self-awareness and emotional intelligence, with an understanding of own strengths and limitations. Experience Essential Experience of working at a senior level in a relevant healthcare environment (NHS or other). Experience of leading and managing projects in relevant commissioning functions as outlined in the ICB model blueprint. Knowledge of the health, care and local government landscape, including relevant legislation, policies and guidance, and an understanding of the social determinants of public health. Strategy & Analysis Essential A good understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision. Able to translate complex information into clear communications for a range of audiences, including to deliver effective reports to senior leadership. Good data analysis and interpretation skills involving highly complex data, including an understanding of analytical methods and how to use data to support Population Health Management. Governance & Assurance Essential A good understanding of effective corporate governance. Experience delivering projects that require collective decision-making and how to negotiate success in those situations. A good understanding of the route for decision making within the ICB. People & Culture Essential Experience in leading and motivating teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary. Experience in compassionate leadership and promoting diversity, inclusion and equality of opportunity. A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers working in line with the NHS People Promise. Partnerships & Communities Essential Able to represent the organisation credibly and positively in internal and external meetings. Experience working across organisational boundaries in the development and delivery of projects. Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary. Qualifications Essential Educated to Masters level (relevant focus) or equivalent managerial experience Evidence of sustained commitment to continuing professional development

Employer details

Employer name

NHS Essex Integrated Care Board

Address

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Employer's website

https://www.essex.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Essex Integrated Care Board

Address

Seax House

Victoria Road South

Chelmsford

Essex

CM1 1QH

United Kingdom

Employer's website

https://www.essex.icb.nhs.uk (Opens in a new tab)

Job summary

We are seeking to recruit 4x education wellbeing practitioners to join the Tower Hamlets Education Wellbeing Service (THEWS).

THEWS is a Mental Health Support Team (MHST) established following the government Green Paper: Transforming Children & Young People's Mental Health Provision. The service has undergone recent expansion. For further information about our service please see our website: https://www.elft.nhs.uk/thews

The three core functions of a Mental Health Support Team (MHST) are:

1. Delivering evidence-based interventions for children and young people (CYP) with mild-to-moderate mental health problems.
2. Supporting the senior mental health lead in each education setting to introduce, develop and deliver the whole school/college approach.
3. Giving timely advice to school and college staff, and liaising with external specialist services, to help CYP to get the right support and stay in education.

THEWS is part of the Tower Hamlets Child and Adolescent Mental Health Service (CAMHS) based in Whitechapel, East London.

Main duties of the job

The post-holder will deliver and assess outcome focused, evidence-based interventions to children and young people with mild-to-moderate mental health problems, and their families, parents, and carers. They will support the senior mental health lead to introduce or develop their whole school/college approach. They will also liaise with supervisors to agree appropriate signposting and referrals for children and young people.

In line with Trust policy, the service has adopted a hybrid clinical working model of direct face to face and remote working as appropriate.

The service embraces continual improvement and well-being of the staff and has a high degree of enthusiasm for quality improvement and working together with partner agencies to provide the highest quality service to the population we serve.

About us

The East London NHS Foundation Trust (ELFT) provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. In Tower Hamlets the Trust provides high standard mental health services for children and young people based on strong partnerships with the Borough's education and social care services, community health services and voluntary/third sector agencies.

Job summary

Burlington Primary Care is seeking an experienced, motivated, and compassionate lead practice nurse to join our friendly and forward-thinking practice team. This is an exciting opportunity for a skilled nurse who is passionate about delivering high-quality patient care while providing clinical leadership and support to our nursing team. Experience in primary care nursing and long term condition care is essential.

As lead practice nurse, you will play a pivotal role in shaping and developing nursing services within the practice. You will combine hands-on clinical work with leadership responsibilities, ensuring that our patients receive safe, effective, and person-centred care. Working closely with the GP partners, practice manager, and wider multidisciplinary team, you will contribute to service improvement, clinical governance, workforce development, and the achievement of practice and primary care network objectives.

Main duties of the job

• Providing clinical leadership and day-to-day support to the nursing team.
• Delivering high-quality patient care within your scope of practice.
• Leading on long term condition management across the nursing and HCA team.
• Supporting workforce planning, recruitment, induction, training, and appraisal of nursing staff.
• Ensuring compliance with CQC standards, national guidance, and practice policies.
• Developing and implementing nursing protocols, procedures, and patient care pathways.
• Working collaboratively with GPs, allied health professionals, PCN colleagues, and external agencies to improve patient services

About us

At Burlington Primary Care, we are committed to providing high-quality, compassionate healthcare to our diverse patient population. Our experienced multidisciplinary team works collaboratively to deliver safe, effective, and patient-centred care, while continually striving to improve services and outcomes for our community.

We are a progressive and forward-thinking practice that values innovation, teamwork, and professional development. We recognise that our people are our greatest asset and are committed to creating a supportive, inclusive, and positive working environment where staff are encouraged to develop their skills, share ideas, and reach their full potential.

We work closely with a range of healthcare professionals and partner organisations to provide integrated services that meet the evolving needs of our patients. We embrace new ways of working and are committed to delivering modern, accessible healthcare while maintaining the personal touch that is at the heart of general practice.

Job summary

About you

• Strong communication skills and the ability to build trusting relationships.
• Commitment to improving the quality of life for residents by delivering dignified, compassionate, and person-centred care.
• Ability to adapt to different environments and changing needs.
• Eagerness to learn, develop, and progress.
• A warm, friendly nature and a collaborative approach to working as part of a family-like team.

Benefits of working for The Ingleborough Nursing Home

• Excellent work environment we are much like a family
• High-quality funded training and career development
• EAP Employee Assistance Program (support for employees and their families)
• Company Pension Scheme
• Flexible working hours
• Quick and easy onboarding process
• Competitive pay
• Free onsite parking
• Subsidised meals

Main duties of the job

As a Care Assistant / Care Worker, you will be responsible for delivering high-quality, hands-on personal care to our residents, including:

• Person-Centred Care Delivery: Delivering daily hands-on personal care and hygiene support in strict alignment with residents' care plans and individual choices.
• Day-to-Day Monitoring: Continually monitoring residents' physical and mental wellbeing during your shift, and promptly escalating any changes in condition or concerns to the senior team.
• Medication Support: Assisting and supporting the Nurse-in-Charge with safe medication management only when specifically trained, authorised, and asked to do so under their direct clinical supervision.
• Digital Documentation: Completing and maintaining accurate, immediate records of all care delivery, daily observations, and fluid/nutrition logs within the Nourish system.
• Supporting a Calm Environment: Actively contributing to a safe, calm, and respectful environment across the home, promoting meaningful social engagement and resident choices.
• Collaborative Teamwork: Working closely with the wider Ingleborough team to uphold the homes high standards of care, family-like community, and resident dignity.

About us

Who are we?

The Ingleborough Nursing Home is one of the most trusted healthcare providers in North Yorkshire with 50 years experience of providing Quality Care with Kindness.

Why The Ingleborough Nursing Home?

At The Ingleborough Nursing Home were committed to Quality Care with Kindness.

Our professional, friendly and dedicated approach gives our team the support they need to do their role without unnecessary worries. We strive to provide compassionate care and do our upmost for our residents and colleagues alike, reflected in our core values of Quality Care with Kindness.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

L0134-26-0004

Job locations

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Job description

Job responsibilities

Job Title Care Assistant / Care Worker

Overall Responsible to Registered Manager

Daily Responsible to Senior Care and or Lead Care

Our Core Values

• Quality Care with Kindness - This is the heart of everything we do.
• Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place.
• Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.

Job Summary

To provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.

Key Responsibilities

Physical Care, Wellbeing & Support

• Personal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements.
• Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans.
• Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment.
• Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed.
• Responsiveness Promptly answering call bells and responding compassionately to individual care needs.
• Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.

Social Engagement & Environment

• Activity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations.
• Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion.
• Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes.
• Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment.
• Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised.
• Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.

Governance, Recording & Safety

• Care Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate.
• Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately.
• Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team.
• Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities.
• Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.

Safeguarding Adults / Mental Capacity Act

To complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.

Health and Safety

As an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
• Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare.
• Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.

Data Protection

The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.

This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.

Job description Job responsibilities Job Title Care Assistant / Care WorkerOverall Responsible to Registered ManagerDaily Responsible to Senior Care and or Lead CareOur Core ValuesQuality Care with Kindness - This is the heart of everything we do. Care, Compassion, and Community - We work as a family, valuing every single person's part in making our home a warm and welcoming place. Championing Choice - We support our residents to live life on their own terms, ensuring their personal wishes always come first.Job SummaryTo provide hands-on personal care to residents in accordance with their assessed needs, ensuring their comfort and dignity are maintained to a high standard. Working as part of the care team, you will assist in supporting the physical wellbeing of our residents and actively contribute to the day-to-day life and activities within the home.Key ResponsibilitiesPhysical Care, Wellbeing & SupportPersonal Care Helping residents with all personal care and hygiene needs including washing, showering, bathing, getting dressed, and assisting with all nutritional requirements. Mobility Support Supporting residents with mobilising and transferring using appropriate equipment, encouragement, and supervision as specified in care plans. Positioning Assisting residents to change positions safely when unable to do so themselves, using the correct specified equipment. Meal Service Serving meals, setting up dining spaces, and providing focused assistance to residents at mealtimes when needed. Responsiveness Promptly answering call bells and responding compassionately to individual care needs. Medication Assistance Where appropriately trained and competent to do so, assisting and supporting the nurse in charge with safe medication management.Social Engagement & EnvironmentActivity Promotion Promoting physical and mental activity through regular chatting, sharing news, and actively supporting involvement in reading, writing, hobbies, and recreations. Community Access Escorting and supporting residents who wish to go out, encouraging continued community and social inclusion. Room Upkeep & Care Assisting residents to keep their private rooms and personal possessions tidy in strict accordance with their personal wishes. Domestic Care Making and changing beds, ensuring residents have everything required within their private bedrooms, and maintaining a high standard of cleanliness and hygiene in the resident's immediate environment. Clothing & Laundry Management Collecting and taking used linen and clothing to the laundry room, and conducting periodic checks of residents' wardrobes and drawers to ensure personal clothing is kept neat, tidy, and well-organised. Hospitality Welcoming and greeting visitors and guests politely at the door or telephone, maintaining the home's high standards of customer care.Governance, Recording & SafetyCare Planning Strictly following established individual care plans and proactively providing feedback or inputs to update them where appropriate. Digital Documentation Recording and reporting all essential information in the Nourish system accurately and immediately. Floor Escalation Promptly escalating and reporting any concerns regarding a residents care, condition, or safety to the senior team. Team Engagement Actively participating in all scheduled staff and residents' meetings as well as professional training activities. Safeguarding Keeping people safe from harm by operating in strict alignment with safeguarding policies and preventing any form of discrimination.Safeguarding Adults / Mental Capacity ActTo complete mandatory training on Safeguarding Adults, the Mental Capacity Act (MCA), and Deprivation of Liberty Safeguards (DoLS). Must understand and actively implement safeguarding policies and procedures, taking full responsibility for recognising vulnerabilities, practising defensively, and reporting any safeguarding concerns or untoward events immediately to the Senior Carer, Nurse-in-Charge, or Registered Manager.Health and SafetyAs an employee of The Ingleborough Nursing Home, the post holder has a duty under the Health and Safety at Work Act 1974 to Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work. Co-operate with their employer to ensure compliance with Health and Safety legislation, policies, and procedures not intentionally or recklessly interfere with or misuse anything provided for health, safety, or welfare. Ensure adequate measures are taken to protect the health and safety of all staff, residents, and visitors, including the maintenance of a clean, safe environment.Data ProtectionThe post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act 2018 and GDPR. This includes obtaining, processing, and using electronic and paper data fairly and lawfully, holding data only for specified registered purposes, and disclosing it only to authorised parties as instructed.This list of duties and responsibilities is not exhaustive and the post holder may be required to undertake other relevant and any appropriate duties as reasonably required.This job description is subject to regular review and any appropriate modification.

Person Specification

Experience

Essential

• Previous experience working with older people within a care home or professional care environment.
• Ability to adapt to different environments and changing needs.

Desirable

• Previous experience supporting individuals living with dementia.

Additional

Essential

• Right to work in the UK.
• Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team.
• Ability to build trusting relationships.
• Commitment to improving the quality of life for residents.
• Works collaboratively as part of a family-like team.
• Willingness to complete all mandatory training including Safeguarding and Health and Safety.

Desirable

• Good organisational and time-management skills.
• Previous experience using electronic care logging systems such as Nourish.
• Basic IT skills.

Qualifications

Essential

• NVQ Level 2 in Health and Social Care or equivalent.

Desirable

• Evidence of continuous personal or professional development.

Person Specification Experience Essential Previous experience working with older people within a care home or professional care environment. Ability to adapt to different environments and changing needs. Desirable Previous experience supporting individuals living with dementia. Additional Essential Right to work in the UK. Excellent communication skills, including fluency in spoken English and the ability to write clearly and effectively for residents and the team. Ability to build trusting relationships. Commitment to improving the quality of life for residents. Works collaboratively as part of a family-like team. Willingness to complete all mandatory training including Safeguarding and Health and Safety. Desirable Good organisational and time-management skills. Previous experience using electronic care logging systems such as Nourish. Basic IT skills. Qualifications Essential NVQ Level 2 in Health and Social Care or equivalent. Desirable Evidence of continuous personal or professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ingleborough Nursing Home

Address

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Employer's website

https://ingleboroughnursinghome.com (Opens in a new tab)

Employer details

Employer name

Ingleborough Nursing Home

Address

Ingleborough Nursing Home

1 High Street

Ingleton

CARNFORTH

Lancashire

LA6 3AB

United Kingdom

Employer's website

https://ingleboroughnursinghome.com (Opens in a new tab)

Job summary

The future of healthcare will be shaped in communities.

As healthcare shifts its focus towards prevention, neighbourhood health, reducing inequalities and supporting people to live well at home, community services have never been more important.

Sirona care & health is a major provider of NHS community healthcare delivering services across Bristol, North Somerset and South Gloucestershire and supporting almost one million people. We have made significant progress in recent years and continue our improvement journey with ambition, pace and purpose, focused on delivering outstanding care, strengthening our culture and becoming the provider of choice for our communities, partners and staff.

We are now seeking an exceptional leader to join our Board as Chief Nursing and Allied Health Officer.

This is a rare opportunity to lead both Nursing and Allied Health Professionals at executive level within a large, complex Community Interest Company (CIC). As a key member of the Executive Team, you will provide professional leadership across our nursing and AHP workforce while holding executive accountability for quality, safety, safeguarding, patient experience and clinical governance across our adults and children's services.

Please apply here : https://www.gatenbysanderson.com/job/GSe136509/Chief-Nurse-and-Allied-Health-Officer/

Main duties of the job

You will help shape the future of community healthcare at a pivotal time. Working across organisational and system boundaries, you will champion innovation, partnership working and continuous improvement, ensuring that patients and communities remain at the heart of everything we do. You will be a visible and credible leader, inspiring colleagues to deliver high-quality, compassionate care while supporting the development of inclusive, high-performing teams.

We are looking for a senior leader with the professional credibility, strategic insight and personal authenticity to thrive in this role. You will bring a strong track record in quality improvement, patient safety and workforce leadership, alongside the ability to influence across complex systems and build trusted partnerships.

At Sirona, our values shape the way we work and the care we provide. This is an opportunity to join an ambitious organisation with a clear sense of purpose, a strong foundation for future success and a genuine commitment to improving the health and wellbeing of the communities we serve.

Please apply here : https://www.gatenbysanderson.com/job/GSe136509/Chief-Nurse-and-Allied-Health-Officer/

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job summary

We are looking to appoint a dynamic forward-thinking Locum Consultant in Acute Medicine to join our current team at Eastbourne Hospital. This post will support our expanding Acute Medical Team on an AMU with 5 bays and 4 side rooms, and a purpose-built Same Day Emergency Care Unit with 8 trolleys, 4 beds and 2 dedicated treatment rooms.

PLEASE NOTE: This is an up to 12 month fixed term contract

Main duties of the job

Candidates with a background in Acute Medicine, or those dual trained in General Internal Medicine and a medical specialty would be welcome to apply. Specialty sessions are strongly encouraged and would be accommodated where possible. Our team is passionate about delivering safe, considerate care to a high standard. You will be working with an experienced team of nurses, advanced nurse practitioners and designated discharge support services.

We believe Acute Medicine is rewarding work that requires a balanced job plan allowing time for reflection and education, away from direct clinical care. This is essential for sustainability and to ensure we have the best diagnostic physicians working at the front door to ensure high quality patient care, junior doctor supervision and excellent service delivery. The successful applicant will have a role in teaching both under- and postgraduate students and will also support colleagues doing these activities as part of their agreed job plan.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Job summary

An exciting opportunity has arisen to work at HMP Nottingham within the Primary Care Team. We are looking for an individual who possess a caring, positive attitude and is dedicated and conscientious. Good communication abilities, compassion and organisational skills are paramount. The candidates will have the ability to lead by example and work well in a team. A strong interest in working with prisoners is essential.

HMP Nottingham is a Category B training prison. and is built to accommodate around 1100 males aged 18 and over.

We are a warm and friendly team who pride ourselves on delivering a high standard of care. The successful candidates will benefit from an extensive supernumerary induction period, alongside regular supervision and appraisals and be encouraged to undertake training so why not drop us a line and come and have a look around.

Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK for a minimum of 3 years prior to this application and be able to evidence your years of residency.

Main duties of the job

The post holder will ensure the provision of research based high quality care to patients in HMP Nottingham in accordance with local and national policies.

The post holder will undertake various duties within HMP Nottingham including acting as a responder to emergencies, screening patients in reception and on the wings, triaging patients and holding nurse led clinics.

The post holder will demonstrate leadership qualities and set an example to junior staff through their own behaviour and attitude at all times.

The post holder will oversee the provision of day to day healthcare services in the absence of the clinical lead.

The post holder will participate in audits, research and project work as requested.

The post holder will be responsible for supervising and supporting junior staff / students and support their development and education.

The post holder will develop and support the concept of change, contributing ideas whilst demonstrating an awareness of prison issues

Our mission, making a difference for you, with you was chosen by our staff and stakeholders. It means in everything we do and through every service we provide, we want to make a positive difference in people's lives - for those we care for, those we work with and those who work with us. Everyone is part of our team.

About us

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TH412-HMPNOT

Job locations

HMP Nottingham

112 Perry Road, Sherwood

Nottingham

NG5 3AG

United Kingdom

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description Job responsibilities For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Essential criteria

Essential

• NMC registration as an RGN
• Experience in acute nursing
• Good communication skills
• To be able to demonstrate quality nursing care
• Evidence of Leadership Skills

Desirable

• Prison experience
• Acute care module
• Non medical prescriber

Security Vetting

Essential

• The application includes evidence of the required years of UK residency to meet prison vetting standards

Essential criteria

Essential

• NMC registration as an RGN
• Experience in acute nursing
• Good communication skills
• To be able to demonstrate quality nursing care
• Evidence of Leadership Skills

Desirable

• Prison experience
• Acute care module
• Non medical prescriber

Person Specification Essential criteria Essential NMC registration as an RGN Experience in acute nursing Good communication skills To be able to demonstrate quality nursing care Evidence of Leadership Skills Desirable Prison experience Acute care module Non medical prescriber Security Vetting Essential The application includes evidence of the required years of UK residency to meet prison vetting standards Essential criteria Essential NMC registration as an RGN Experience in acute nursing Good communication skills To be able to demonstrate quality nursing care Evidence of Leadership Skills Desirable Prison experience Acute care module Non medical prescriber

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

HMP Nottingham

112 Perry Road, Sherwood

Nottingham

NG5 3AG

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

HMP Nottingham

112 Perry Road, Sherwood

Nottingham

NG5 3AG

United Kingdom

Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Job summary

We're looking for compassionate and caring Healthcare Assistants with a passion to be a key part of the patient care journey here at Manchester University Hospitals NHS Foundation Trust (MFT). Our Healthcare Assistants take great pride in the essential work we do. That's because we're not just helping patients, we're going the extra mile for them - day in, day out. Our nursing teams are committed to caring for our patients and families, delivering consistent, high quality, patient focused care.

You'll communicate in a sensitive and compassionate manner with patients, relatives, and other members of the multi-disciplinary team, working flexibly across a range of day shifts over 5 days a week.

The role will see you work closely with patients diagnosed with lung cancer during their investigations and treatment in our outpatient clinics.

The RAPID Hub is the lung cancer diagnostics clinic at Wythenshawe and is a busy and fast paced outpatient environment. The role will see you supporting physician and nurse-led clinics, helping with observations, venepunture and ECGs.

You will be working across both the screening and RAPID hubs.

Main duties of the job

Being supervised by Registered Nurses & within Trust guidelines & protocols, you'll assist the Nursing team in delivering the excellent standard of patient care that you would expect for yourself and your loved ones.

Your duties will involve supporting patients with personal care needs, including mobilising, toileting, eating & drinking. You'll support the clinics and perform observations, ECGs and venepuncture for our patient group.

Following on the job training and assessment, you'll learn how to undertake a range of delegated clinical care duties that include recording patient observations & changes to patient conditions.

On the Job Training Opportunities

On joining MFT, if you are new to working in healthcare, you'll be supported to develop your knowledge & skills through our Support Worker Development Programme for Nursing Assistants

If you're an experienced Nursing Assistant with a comprehensive range of skills & seeking a new opportunity in a Band 3 role, you'll undertake a skills analysis when you start to ensure that you meet the skills required for your role. If there are any gaps identified in your knowledge, you'll be supported to access relevant clinical skills modules to support your Band 3 post on completion.

Evidence of prior learning will be reviewed and considered.

About us

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.

You'll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.

You'll find that we're committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we'll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.Most importantly, you'll be part of a team where working together and supporting each other is everything. You'll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.

Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.At MFT we're All Here For You - every step of the way. Join us today.

Details

Date posted

02 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 to £27,476 a year Per Annum, (Pro Rata)

Contract

Permanent

Working pattern

Part-time

Reference number

349-WTWA-8129177-RL4- APP

Job locations

Wythensahwe Hospital

Manchester

M23 9TL

United Kingdom

Job description

Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Job description Job responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading. Explore Inside MFT Your Candidate Place To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

Essential

• Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting.
• Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme.
• On completion of the Trust Clinical Support Worker Development Programme demonstrating evidence of clinical knowledge, skill and competency the worker will move to band 3 AfC.
• Holds Functional Skills Level 1 Maths and English or education equivalent.

Experience

Essential

• Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.

Desirable

• Experience of working within a health care environment.

Skills

Essential

• Good communication skills (written and verbal).
• Able to work as a team.
• Able to carry out well defined routine tasks.
• Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
• Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.

Desirable

• Computer skills

Person Specification Qualifications Essential Holds National Care Certificate or be willing to undertake and complete within 12 weeks of starting. Level 2 Apprenticeship in health care OR Gain equivalent knowledge and skill undertaking the Trust Clinical Support Worker Development Programme. On completion of the Trust Clinical Support Worker Development Programme demonstrating evidence of clinical knowledge, skill and competency the worker will move to band 3 AfC. Holds Functional Skills Level 1 Maths and English or education equivalent. Experience Essential Experience working in a healthcare, social care organisation/setting or service industry requiring people contact. Desirable Experience of working within a health care environment. Skills Essential Good communication skills (written and verbal). Able to work as a team. Able to carry out well defined routine tasks. Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner. Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff. Desirable Computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Wythensahwe Hospital

Manchester

M23 9TL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Manchester University NHS Foundation Trust

Address

Wythensahwe Hospital

Manchester

M23 9TL

United Kingdom

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for a patient support team member at Albany House Medical Centre.

We are looking for a flexible and hardworking individual with good organisational, and communication skills. You will take pride in your working ethic and be willing to go that extra mile to help our patients.

Previous knowledge or experience of working in a GP Practice environment is preferrable but not essential as training will be given to the right candidate.

The role is for 27.5 hours a week and main duties will be carried out Monday to Friday between 13:00 - 18:30.

The successful candidate will be an essential part of a small team that prides itself on optimum patient experience within the Albany House surgery.

You will also be required to work a Saturday morning (8am-12pm) on a Rota basis which is roughly 1 Saturday in 7.

Main duties of the job

Key Responsibilities

Reception & Telephone Duties:

• Welcome and assist patients and liaise with the practice team.
• Handle appointment bookings, face to face/telephone contacts, and direct inquiries to appropriate professionals.
• Navigate internal/external service inquiries and relay messages accurately.
• Initiate/respond to contact from patients and healthcare agencies.
• Ensure daily operational readiness of systems.
• Manage tasks and actions via Anima Health platform.

Administrative Responsibilities:

• Prioritise and manage personal workload.
• Handle administration task such as immunisation recalls, pathology results, prescriptions, and patient requests.
• Perform data entry, record summarisation, and clerical tasks (filing, scanning, registrations).
• Maintain a tidy and professional workspace.
• Provide cover during staff absences and work occasional weekends/overtime.
• Complete mandatory training and any duties assigned by management.

Anima Health System:

• Process and manage patient requests efficiently.
• Ensure accurate triage and documentation of calls and requests.

Appointment & Medical Records Management:

• Book/edit/cancel appointments and recalls using SystmOne and Anima Health.
• Monitor system effectiveness and report issues.
• Manage correspondence, reports, and hospital letters promptly.

About us

ABOUT ALBANY HOUSE, OUR VALUES AND BEHAVIOURS

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role, you are always expected to behave in accordance with our practice values which demonstrate your commitment to the delivery of high-quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

• We treat patients, service users, and each other with kindness, dignity, and respect.
• Services are always designed around the Patient.
• We deliver services that are well managed,efficient, convenient, and accessible for patients.
• We do what we say we are going to do.
• We are one team and work best when we work together.

Details

Date posted

02 October 2026

Pay scheme

Other

Salary

£12.71 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3074-26-0005

Job locations

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

25 St. Michaels Lane

Wollaston

Wellingborough

Northamptonshire

NN29 7QH

United Kingdom

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Job description Job responsibilities Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.Our values are:We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work togetherKey responsibilitiesManage, administer and deal with all enquiries and queries from patients, staff and general publicAdministrative dutiesProviding admin support to clinicians as required (including chaperoning)Communicating with patientsMaking, canceling and re-arranging appointmentsOther administrative dutiesCarry out other administrative duties as required to cover other staff absence and in times of increased activityLiase with external partnersTreat EVERY patient, staff member and general public with respect and dignityFlexibility to amend working hours at short noticeWorking HoursCore working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essentialEquality, Diversity & InclusionA good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.Safety, Health, Environment and Fire (SHEF)This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.ConfidentialityThis practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.Quality & Continuous Improvement (CI)To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.Induction TrainingOn arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations ManagerLearning and DevelopmentThe effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.Collaborative Working All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Person Specification Experience Essential Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) Excellent communication skills (written and oral) Strong IT skills Customer Service experience Clear, polite telephone manner Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure Desirable Previous Experience of working within a healthcare environment Competent in the use of Office and Outlook SystmOne user skills Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job summary

As a Senior Carer at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.

Main duties of the job

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. Youll be a real influence on the rest of the care team. And, whether youre showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness above anything else.

About us

At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job summary

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, youll have a wonderful opportunity to give something back to those people.

Main duties of the job

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and youll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a residents family on the phone, youll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

About us

At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve.

Job summary

We are pleased to offer an exciting opportunity for an administrator to join our Primary Medical Contracts team.

The Primary Care Contract administrator will undertake key functions within team and is fundamental to the smooth running of the contracts function. This role will ensure completion of defined contract process, management of contracts inboxes, good record keeping, the issuing of contract variations.

The successful candidate will often act as a point of contact for the team ensuring that issues are resolved or directed to the relevant team member or wider ICB team. The post holder will be responsible for preparing, formatting and maintaining documents, spreadsheets and reports.

The postholder will play an active role in improving contractual processes and supporting the teams objectives. They will demonstrate flexibility, initiative, and a commitment to delivering high-quality support that enables the team to focus on service delivery and patient care.

The candidate will need strong organisational skills and the ability to prioritise the demands of a busy team. We are looking for an administrator with excellent written and verbal communication skills.

Experience of working within the NHS, local government or another public sector organisation would be advantageous but is not essential.

Main duties of the job

As administrator, you will be expected to work independently, showing initiative and a willingness to support colleagues.

As part of this role, you will be required to:

• Prioritise tasks and meet deadlines to fulfil the requirements of the role, working with others to deliver a high-quality and seamless service.
• Have strong interpersonal and communication skills are essential, along with the ability to manage sensitive and challenging situations.
• Be confident and knowledgeable in the use of computers, Microsoft office and IT systems.

About us

NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.

We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.

Please note that the organisation does not hold a sponsorship licence.